Sonic Innovations FLIP1 Flip Rite BTE User Manual User Guide english

Sonic Innovations, Inc. Flip Rite BTE User Guide english

User Guide english

01flip miniRIC from SonicFlip User Guide
03Hearing Instrument Serial Number:Left RightHearing Instrument Model:Left RightBattery Size: 13AListening ListeningProgram # Environment 1 2 3 4Right & Left Instruments Synchronized:r Active r InactiveProgram Button:Program Change: r Right r Left Program Button Mute: r Right r Left Disabled: r Right r Left Preferred Telephone Ear:r Right Ear r Left Ear r Either EarNon-Telephone Ear:r No Changer Softer when telephone is in use r Mutes when telephone is in useFLIP · USER GUIDE
04Table of ContentsCongratulations On Your Purchase! 07General Warnings and Safety Guidelines 08 Hearing Expectations 12 Your Flip miniRIC Hearing Instrument 14 Turning Your Hearing Instrument On and Off 16 Putting ON Your Hearing Instrument 18 Taking OFF Your Hearing Instrument 19 Changing the Volume 20 Changing the Programs 22 Using the Telephone 24 Changing the Battery 28 Audible Indicators 32 Data Logging and Learning 33 Caring for Your Hearing Instruments 34 SONIC · FLIP
05The Receiver Unit and Sound Dome 36 Changing the Sound Dome 37 Replacing the Wax Guard 38 Operating Your Flip with the RC-P Remote Control 39 Operating Your Flip with the SoundGate Communication Device 40 Environmental Protection 41 Product Approval, Markings and Compliance 42 Cell Phone and Hearing Instrument Compatibility 44 Warranty and Repairs 46 Common Problems and Solutions 48 Compliance with Requirements for Europe 52 Compliance with Radio Communications Requirements for the USA and Canada 53 Service 56FLIP · USER GUIDE
06 SONIC · FLIP
07Congratulations On Your Purchase! With a little practice, you will soon be on your way to better hearing. Your hearing instrument has been programmed to fit your hearing and communication needs. Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the use and handling of your hearing instruments and batteries. With proper use and care, your hearing instrument will improve your connection with the world around you.FLIP · USER GUIDE
08General Warnings and Safety GuidelinesFamiliarize yourself completely with the following general warnings and safety guidelines before using your hearing instruments:· Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.· Hearing instruments should be used only as directed and adjusted by your trained hearing care provider. Misuse or improper adjustments can result in sudden and permanent hearing loss.· Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions.· Never allow others to wear your hearing instruments. They are adjusted for your hearing requirements and may permanently damage another person’s hearing.· Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football etc.), since a strike to the ear could be harmful.SONIC · FLIP
09· Be aware that use of a hearing instrument may cause excess earwax to build up in the ear canal which may require removal by a trained medical professional.· Clean your hearing instruments and their parts on a regular basis as recommended. Micro-organisms from unclean instruments may cause skin irritations.· In rare cases, a hearing instrument or earmold may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur.· An earmold is a custom-made product. If you experience discomfort or irritation of your ear, please see your hearing care provider immediately for modification of the earmold.· Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury.· Take care when changing and discarding batteries to keep them out of reach of infants, children, persons of mental incapacity or pets.· Be careful with leaking battery liquid, as it is a hazardous substance. FLIP · USER GUIDE
10· Never attempt to recharge non-rechargeable batteries.· Never put your hearing instrument or batteries in your mouth, as they could easily be swallowed.· Keep batteries away from medications, since they can easily be mistaken for pills. · In the event that a battery or hearing instrument is swallowed, see a doctor immediately.· Be aware of the possibility that your hearing instruments may stop functioning without notice. Keep this in mind while you circulate in traffic or otherwise depend on warning sounds.· Traffic or other warning sounds may also be reduced in level by a directional microphone when these sounds are coming from behind you.· Never insert cleaning tools into the microphone inlet or deeply into the sound outlet. This could damage the hearing instruments.SONIC · FLIP
11 Caution! Warning to Hearing Care Provider and Patient. Special care should be taken when fitting and using a hearing instrument with maximum sound pressure capability in excess of 132 dB SPL (IEC 711) since there may be a risk of impairing the remaining hearing of the patient.FLIP · USER GUIDE
12Hearing ExpectationsSet Appropriate ExpectationsIt is important that you have the right expectations regarding your hearing instruments. Hearing instruments will give you better hearing, but they are not a cure for hearing loss.People whose expectations are too high (“I thought they would make my hearing normal”) are likely to be disappointed and may give up.Hearing Instruments Can:· Help you hear and understand better in most situations. · Allow you to participate more in group situations and meetings.Hearing Instruments Cannot:· Give you normal hearing. Hearing Instruments May Not:· Let you hear very soft sounds. · Block ALL background noises – especially in noisy situations. Even people without hearing loss may have difficulty hearing in the presence of background noise. SONIC · FLIP
13Be PatientUnlike eyeglasses which correct your vision as soon as you first put them on, hearing instruments need some time for proper adjustment. It may take several weeks or months to completely adjust to your hearing instruments, so try to be patient. Initially, try different listening situations, such as one-on-one conversations with family and friends and conversations with two or three people at home or in quiet settings. Also, try having conversations in noisier places like parties, restaurants, meetings, and outdoors. Do not forget that some situations are simply too noisy in general – even for people without hearing loss. So do not get discouraged.Consistent use of your hearing instrument is strongly recommended. In most cases, infrequent use does not allow you to obtain the full benefit from your device.The use of a hearing instrument is only a part of total hearing rehabilitation, and may need to be supplemented by auditory training and instruction in speech reading.FLIP · USER GUIDE
14Your Flip miniRIC Hearing Instrument Note! Never attempt to re-form the receiver unit or insert anything directly into it.123457861 Rear Microphone2 Program Button3 Front Microphone4 Receiver Tube5 Volume Control Wheel6 Receiver7 Sound Outlet8 Retention LockSONIC · FLIP
15Left/Right Ear Marking A color marking indicator can help you distinguish left and right instruments. Receiver Unit1245671 Left/Right (Left=Blue, Right=Red)2 Battery Door3 Battery positive4 Manufacturer/Model5 Battery Compartment6 Serial Number7 Battery Door Catch3Receiver HousingReceiver TubeSound DomeFLIP · USER GUIDE
16Turning Your Hearing Instrument On and OffBefore turning off your hearing instrument, wipe away any moisture with a soft cloth.To turn off your hearing instrument, open the battery door slightly:· Grasp the battery door with your thumb and index finger.· With your other thumb, firmly pull upwards on the battery door catch. · The instrument turns off as soon as any part of the battery compartment is visible. · Fully close the door to turn the hearing instrument back on.FL_ILLU_MNR_BasicFL_ILLU_MNR_BatteryDoorOpening1_BW_HIFL_ILLU_MNR_BatteryDoorOpening2_BW_HIFL_ILLU_MNR_InstrumentOFF_BW_HISONIC · FLIP
17Your hearing instrument may be programmed to alert you with a beep when it is turned on. Your hearing care provider will tell you if this feature is enabled. Your hearing instrument may also have a “power on” delay. This allows you to insert the instrument before it is fully active.To prolong battery life, turn off your hearing instrument when not in use.FLIP · USER GUIDE
18Putting ON Your Hearing Instrument · First, position the hearing instrument over the top of your ear.· Grasp the bend of the receiver tube and gently push the sound dome or earmold into your ear canal until the tube rests against the side of your head. When the sound dome is placed appropriately, you should not be able to see the receiver unit sticking out when you look directly into a mirror. If the sound tube is sticking out from your ear, insert the dome or earmold further.· Use your finger to push the retention lock comfortably into the bowl of your ear.FL_ILLU_MNR_PutHearingAidonEar1_BW_HIFL_ILLU_MNR_PutHearingAidonEar3_BW_HIFL_ILLU_MNR_PutHearingAidonEar2_BW_HISONIC · FLIP
19Taking OFF Your Hearing InstrumentTo remove your hearing instrument, hold the receiver unit and gently pull the sound dome or earmold out of your ear canal. · Lift the hearing instrument case from behind your ear. · Open the battery compartment to turn off the device. Important! Do not remove the instrument by pulling on the hearing instrument case. This might disconnect the device from the receiver unit. Should the sound dome become separated from the receiver unit and remain lodged in your ear canal after removal of the hearing instrument, do not attempt to remove the sound dome yourself. Seek immediate care from your hearing care provider or physician.FLIP · USER GUIDE
20Changing the VolumeYour hearing instruments are programmed to be at a comfortable volume level for your hearing loss. They are designed to automatically adjust to changes in the sound environment. You should only need to make small volume changes to get a natural and comfortable sound.In order to make these small changes, your hearing instrument has a volume control that allows you to turn up or turn down the volume when needed. Rotate the volume control wheel up to turn up the volume as needed. If you need to lower the volume, slowly turn the volume control wheel down. Your hearing instrument may play a series of beeps when you have reached the maximum or minimum volume. You may also hear soft clicks as you turn the wheel, indicating small changes in your instrument’s volume settings.Rotate up to increase volumeRotate down to decrease volumeVolume Control WheelSONIC · FLIP
21 Important! If the volume of your hearing instrument is too loud or soft when the volume control is all the way up, your hearing care provider may need to make changes to your listening program. Note! Your hearing instruments automatically return to a pre-set loudness level when they are powered on, when the battery is low, or when the program is changed. If you find that you frequently need to turn the volume up or down, your hearing care provider may need to adjust your settings.FLIP · USER GUIDE
22Changing the ProgramsYour hearing instrument can be configured with multiple listening programs. Please see inside the front cover of this User Guide to find out which program(s) have been configured by your hearing care provider. You can change programs as follows:Program ButtonA long press (about 2 seconds) on the program button will cause the listening program to change. You will hear the same number of beeps as the program you are in each time you push the button. When you turn the hearing instrument off and then on, it will automatically return to your default listening program (program 1).RC-P Remote Control or SoundGate (optional accessories)The listening program can be changed with either of these devices. Please see pages 39 and 40 for instructions.SONIC · FLIP
23Program Button MuteA longer press (about 5 seconds) on the program button will cause the hearing instrument to mute, no matter which program you are in. Press the button again to un-mute the device. Note! Your hearing care provider can custom-ize the behavior of the program button. Please see inside the front cover to find out how your control may have been configured.Program ButtonFLIP · USER GUIDE
24Using the TelephonePhonecoilYour hearing instrument has a Phonecoil option that has the ability to pick up just the sounds coming from a hearing instrument compatible telephone. Your hearing care provider can program your hearing instrument to take advantage of this option. Refer to the chart on the inside cover of this User Guide to determine the listening program that uses the Phone-coil feature. When you have moved to the Phonecoil/telephone program, place the telephone handset lightly against your ear. Adjust the handset slightly up and/or back to find the position that gives the best sound. Note! Not all telephones are compatible with the Phonecoil in your hearing instruments.Auto TelephoneYour hearing instrument has an Auto Telephone feature. When the hearing instrument is close to a telephone receiver, the Auto Telephone will activate your telephone listening program. When you end your conversation, the hearing instrument will auto-matically return to the previous listening program.SONIC · FLIP
25Your hearing care provider can configure your hear-ing instruments to allow answering the phone on both ears or on your preferred ear. Flip100 Only If you have a preferred ear, the hearing instrument on the opposite side can be programmed to sound softer or mute when the Auto Telephone is active. Refer to the information inside the front cover to find out how your hearing instruments are configured. Note! Some telephones may need a special magnet added to help engage the Auto Tele-phone feature. To mount the magnet onto your telephone, please follow the instructions included in the magnet’s packaging or contact your hearing care provider.FLIP · USER GUIDE
26Phone Usage TipsHold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance.· If voices over the telephone are too soft or back-ground noise is a problem, use your Phonecoil program. Be aware that not all phones are Phonecoil compatible.· Mobile phones may cause interference with the Phonecoil. In this case, the microphone mode will give a better result.· Before purchasing a mobile phone, test it with your hearing instrument.· People with a greater degree of hearing loss may need a volume control on the telephone. Note! If your hearing instrument has been configured without these options, select the program that is best for you when using the telephone. Then position the phone lightly against your ear as described above.SONIC · FLIP
27Magnet WarningKeep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately.Do not wear the magnet in a breast pocket and keep it 1 ft (30 cm) away from pacemakers and other active implants.Use the magnet on the opposite side from active implantable devices.Keep the magnet 1 ft (30 cm) away from credit cards or other magnetically sensitive items.FLIP · USER GUIDE
28Changing the BatteryWhen the battery is low, your hearing instrument will beep at regular intervals. You should be prepared to replace the battery. The time until the hearing instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps.Change Batteries RegularlyWhen your battery needs to be changed you will hear three beeps: a low tone, followed by a high tone and another low tone. The exact battery life you experience may vary, but you should expect approximately 238 hours of total hearing instrument use per battery. Important! Never force the battery drawer open or closed. SONIC · FLIP
29Remove the Old BatteryBefore changing the battery, wipe away any moisture with a soft cloth.· Open the battery compartment fully, by grasping the instrument and by pulling upwards on the battery door catch (see page 16).· Turn the instrument on its side and gently shake the battery out into your hand. Be careful not to lose the battery.Insert a New Battery· Remove the sticker from a new battery. Place it into the battery compartment with the flat, smooth side facing up (+ sign).· Close the battery door securely.FLIP · USER GUIDE
30Important Battery Information· Battery life will vary with conditions of use (for example, batteries will run down faster in noisy environments).· Always keep spare batteries on hand.· A used battery should be replaced immediately.· If you are not going to use your hearing instruments for a few days, remove the batteries.· Any moisture found on a battery should be wiped off immediately with a soft cloth.· Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.· Used batteries should be returned to your battery supplier or hearing care provider for safe disposal.· Never dispose of batteries by burning them. They may explode and cause injury.SONIC · FLIP
31· Never dispose of batteries with household waste. They cause environmental pollution.· Batteries can be harmful if swallowed. Keep batteries out of the reach of pets and small children. In case of ingestion, contact your physician immediately.FLIP · USER GUIDE
32Audible Indicators*Audible Indicators can be heard in the opposite hearing instrument if the Volume Control and Program Change Synchronize feature is activated in the fitting software. Refer to the Owner Information in the inside cover to see how your devices are customized.Event Tone DescriptionStart Up Delay Configurable short, medium or long delay before amplification startsPower On A sustained beep when amplification startsListening Program Change*One to four single beeps; Number of beeps matches listening program positionVolume Control Click*Brief click to indicate wheel is turning up or downVolume Control Limit*Rapid double beep at both maximum and minimum volume rangesLow Battery Three warning beeps in a low-high-low pitch sequencePower Down;Dying BatteryA fast sequence of beeps descending in pitchSoundGate Incoming callTelephone ringing signalSONIC · FLIP
33Data Logging and LearningData LoggingThe data log automatically stores information about your use of your hearing instruments such as program changes, hours of wear, etc. This information can be used by your hearing care provider to adjust your hearing instruments. If you do not want this feature to be active, please ask your hearing care provider to turn it off.Data Learning (Flip100)When data learning is operating, the hearing instrument keeps track of how often and how much you adjust the volume and “learns” your preferred setting. This new setting can be made permanent during your follow-up visit.FLIP · USER GUIDE
34Caring for Your Hearing InstrumentsHealthy ears produce cerumen, a waxy substance that can clog your hearing instruments. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance.Every Night· Check your hearing instruments for ear wax and wipe them clean with a cloth or tissue.· Use the cleaning tool provided to remove wax that may have accumulated in the wax guard or vent opening if you have a custom earmold.· Open the battery door fully to allow air to circulate.· A dry storage kit is recommended to remove any moisture that may have accumulated in the hearing instrument. SONIC · FLIP
35Avoid Heat, Humidity and Chemicals· Do not expose your hearing instruments to extreme heat by leaving them in the car, near a radiator, etc.· Avoid exposing your hearing instruments to moisture (e.g. steambaths, showers, heavy rain, etc.)· Never attempt to dry your hearing instruments with a hair dryer, microwave oven, etc.· Remove your hearing instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow drying time before wearing your hearing instruments.· Protect your hearing instruments by keeping them in the case when you are not wearing them.· Consult your physician if excessive earwax, skin irritation, or a foreign object prevents you from wearing your hearing instrument.FLIP · USER GUIDE
36The Receiver Unit and Sound DomeNever expose the receiver unit or sound dome to water. It will damage the electronics of the hearing instrument.It is important that the receiver unit and the sound dome fit correctly into your ear. If the receiver unit or the sound dome irritates your ear in any way and prevents you from wearing your hearing instrument, please contact your hearing care provider.It is recommended that you have your hearing care provider change the sound domes for you when they become stiff, brittle or unclean. If your hearing care provider instructs you to change the sound domes yourself, make sure that they are securely fastened to the receiver unit before you insert them in your ear. A failure to change the sound domes in accordance with the following instructions could result in personal injury.Receiver HousingReceiver TubeSound DomeSONIC · FLIP
37Changing the Sound DomeThe sound dome should be changed regularly. The frequency of dome changes will depend on how fast it loses pliability or ear wax builds up on the dome. Spare domes can be obtained from your hearing care provider.· Remove the old dome by pulling it off the end of the receiver housing.· With clean fingers, push a new dome as far as possible onto the receiver housing. When attached correctly, the dome should touch the plastic ring around the sound tube. Caution! If the dome is not securely attached to the receiver, it could fall off in your ear canal. If this happens, please see your medical practitioner.FL_ILLU_MNR_Dome1_BW_HIFL_ILLU_MNR_DomeAttaching1_BW_HIFL_ILLU_MNR_DomeAttaching2_BW_HIFLIP · USER GUIDE
38Replacing the Wax GuardYour hearing instrument uses the NoWax system to protect the hearing instrument from earwax. Wax guards can either be replaced by you or by your hearing care provider.1765432Remove the Dome Take a new removal toolInsert the removal prong into the old wax guardExtract the old wax guardInsert the new wax guard Pull out the removal toolReplace the dome Discard the removal tool and old wax guardSONIC · FLIP
39Operating Your Flip with the RC-P Remote ControlOptional AccessoryIf you have purchased a remote control, you can use it to change listening programs, adjust the volume level up and down, or mute the hearing instruments. For complete operating instructions, please read the separate RC-P Remote User Guide.1 Program cycle button2 Volume control3 Mute button4 Status light5 Key lock32145FLIP · USER GUIDE
40Operating Your Flip with the SoundGate Communication DeviceOptional AccessoryIf you have purchased a SoundGate, you may use it to perform basic functions such as listening to program changes or volume adjustments. In addition, the SoundGate serves as a link between your hearing instruments and external sources such as music players, cell phones, computers, etc.For complete operating instructions, please read the separate SoundGate User Guide.1 Volume control and program change2 Phone3 Music/Audio key (e.g. MP3)4 Bluetooth® key5 Battery indicator 6 Key lock123465SONIC · FLIP
41Environmental ProtectionYour hearing instruments contain electronic components subject to the Directive 2002/96/EC on waste electrical and electronic equipment (WEEE).Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care provider for disposal.FLIP · USER GUIDE
42Product Approval, Markings and ComplianceAll Sonic hearing instruments comply with internation-al standards concerning electromagnetic compatibility. Due to the limited space available on the hearing instruments all relevant approval markings are found in this document.Electromagnetic InterferenceYour hearing instrument has been thoroughly tested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, CT scans, etc.Even though your hearing instruments are designed to comply with the most stringent international standards of electromagnetic compatibility, they may emit electromagnetic energy that can cause interference with other devices.Your hearing instruments contain a radio transmit-ter using short range magnetic induction technology working at 3.84 MHz. The magnetic field strength of the transmitter is <– 42 dBμA/m @ 10 m.SONIC · FLIP
43The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instruments is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc.FLIP · USER GUIDE
44Cell Phone and Hearing Instrument CompatibilitySome hearing instrument users have reported a buzzing sound in their devices when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible.The compatibility of a particular hearing instrument and cell phone can be predicted by adding the rating for the hearing instrument immunity to the rating for the cell phone emissions (ANSI C63.19-2006 American National Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids).For example, the sum of a hearing instrument with a rating of 2 (M2/T2) and a telephone with a rating of 3 (M3/T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “ excellent performance.”SONIC · FLIP
45The immunity of your Flip hearing instrument is at least M2/T2. The equipment performance measurements, categories and system classifications are based upon the best information available but Sonic Innovations cannot guarantee that all users will be satisfied. Note! The performance of individual hear-ing instruments may vary with individual cell phones. Please try this hearing instrument with your cell phone or, if you are purchasing a new phone, be sure to try it with your hearing instrument prior to purchase. For additional guidance, please ask your cell phone provider for the booklet entitled “Hearing Aid Compatibility with Digital Wireless Cell Phones.“FLIP · USER GUIDE
46Warranty and RepairsYour hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, domes, earmolds, etc.This warranty is void if a defect is the result of misuse or mistreatment. The warranty is also void if the hear-ing instruments have been repaired by nonauthorized service personnel.Please review the warranty with your hearing care provider and make sure that your warranty card is completed correctly. Note! Your hearing care provider may charge a service fee for processing warranty repairs. AccessoriesSonic offers a wide range of optional accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the following accessories are available: SONIC · FLIP
47· RC-P Remote Control · SoundGate communication device (for wireless connection to cell phones, music players, etc.) · TV Adapter (for wireless connection to your television via the SoundGate) · Phone Adapter (for wireless connection to your landline phone via the SoundGate)For further information on accessories please contact your hearing care provider.FLIP · USER GUIDE
48Problem Possible cause SolutionInstrument whistles or squealsInstrument not inserted correctly Re-insert instrumentEar wax accumulation in ear canal Consult your hearing care provider or physicianInstrument may be too loose Consult your hearing care providerReceiver unit may be split or improperly connectedConsult your hearing care providerNo volume, level too soft or humming noiseInstrument may not be turned on Check that the battery door is closed completelyBattery may be dead or inserted wrong wayInsert a fresh batteryVolume level too soft Increase volume level with control on instrument or remote control or consult your hearing care pro-viderEar wax accumulation in ear canal Consult your hearing care provider or physicianBattery contacts may be dirty or corrodedOpen and close the battery door several times or clean the battery contacts carefully with a dry Q-tipSound outlet may be blocked or corrodedCheck the tubing and earmold or dome for moisture or wax blockageMicrophone sound inlet may be blockedConsult your hearing care provider, do not try to clean this yourselfYour hearing loss may have increased Consult your hearing care providerCommon Problems and SolutionsSONIC · FLIP
49Problem Possible cause SolutionInstrument whistles or squealsInstrument not inserted correctly Re-insert instrumentEar wax accumulation in ear canal Consult your hearing care provider or physicianInstrument may be too loose Consult your hearing care providerReceiver unit may be split or improperly connectedConsult your hearing care providerNo volume, level too soft or humming noiseInstrument may not be turned on Check that the battery door is closed completelyBattery may be dead or inserted wrong wayInsert a fresh batteryVolume level too soft Increase volume level with control on instrument or remote control or consult your hearing care pro-viderEar wax accumulation in ear canal Consult your hearing care provider or physicianBattery contacts may be dirty or corrodedOpen and close the battery door several times or clean the battery contacts carefully with a dry Q-tipSound outlet may be blocked or corrodedCheck the tubing and earmold or dome for moisture or wax blockageMicrophone sound inlet may be blockedConsult your hearing care provider, do not try to clean this yourselfYour hearing loss may have increased Consult your hearing care providerFLIP · USER GUIDE
50Problem Possible cause SolutionWhirring noise, fading, weak or motor-boating soundsBattery contacts may be dirty or corroded Open and close the battery door several times or clean the battery contacts with a dry Q-tipMoisture in hearing instrument Place hearing instrument in Dry-Instrument pack. Remove battery first. Consult your hearing care providerLow battery Insert a fresh batteryInstrument switches from ON to OFF periodicallyLow battery Insert a fresh batterySONIC · FLIP
51Problem Possible cause SolutionWhirring noise, fading, weak or motor-boating soundsBattery contacts may be dirty or corroded Open and close the battery door several times or clean the battery contacts with a dry Q-tipMoisture in hearing instrument Place hearing instrument in Dry-Instrument pack. Remove battery first. Consult your hearing care providerLow battery Insert a fresh batteryInstrument switches from ON to OFF periodicallyLow battery Insert a fresh batteryFLIP · USER GUIDE
52Compliance with Requirements for EuropeThis device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying this marking.This device also complies with the essential requirements of the Directive 1999/5/EC of the European Parliament on radio equipment and telecommunications terminal equipment, R&TTE. It operates as an inductive application in a harmonized frequency band according to the Commission Decision 2008/432/EC and may be used in all member states of the EU and EFTA. This is certified by applying this marking.Declarations of conformity are available at:Sonic Innovations, Inc.2501 Cottontail LaneSomerset, NJ 08873SONIC · FLIP
53Compliance with Radio Communications Requirements for the USA and CanadaSonic Innovations, Inc.Flip hearing instrument models FL100; FL80; FL60FCC ID ZTOFLIP1IC: 9799A-FLIP1This device complies with part 15 of the FCC Rules and RSS-210 of Industry Canada. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and(2) This device must accept any interference received, including interference that may cause undesired operation.This Class B digital apparatus complies with Canadian ICES-003. Note! This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.FLIP · USER GUIDE
54These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:· Reorient or relocate the receiving antenna.· Increase the separation between the equipment and receiver.· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.· Consult the dealer or an experienced radio/TV technician for help.SONIC · FLIP
55 Caution! Changes or modifications not expressly approved by Sonic could void the user’s authority to operate the equipment.FLIP · USER GUIDE
56ServiceIf none of the actions listed in the previous pages correct a problem you may have with your hearing instrument, contact your authorized Sonic service representative. Do not attempt to service your hearing instruments yourself or your warranty may be voided.Place stamp with dispenser name and address here:SONIC · FLIP
57NotesFLIP · USER GUIDE
58NotesSONIC · FLIP
World HeadquartersSonic Innovations, Inc.2501 Cottontail LaneSomerset, NJ 08873 USA+1 888 423 7834CanadaSonic Innovations Canada Ltd.920 Industriel BlvdTerrebonne, QuebecJ6Y 1X1 Canada+1 800 667 7664 AustraliaSonic Innovations Pty Ltd3 Unley Road Parkside, SA 5063 Australia 800 807 022 (Within Australia)+61 8 8373 5722 (Outside Australia)11.11/120249International Sonic AGMorgenstrasse 131B3018 Bern, Switzerland+41 31 560 21 21www.sonici.comFranceSonic France 37/39, rue J.B. Charcot – BP 314 92402 Courbevoie Cedex, France +33 1 41 88 00 80Sonic AGMorgenstrasse 131B3018 Bern, Switzerland+41 31 560 21 21Sonic Innovations, Inc.2501 Cottontail LaneSomerset, NJ 08873 USA+1 888 423 7834

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