Sonim Technologies P25C005AJ GSM/GPRS/EGPRS Digital Mobile Phone User Manual XP3340 ug GB 1

Sonim Technologies, Inc. GSM/GPRS/EGPRS Digital Mobile Phone XP3340 ug GB 1

Contents

XP3340_ug_GB_1

1USERGUIDESONIM XP3340 SENTINEL Z1/ECOM EX-HANDY 07.2English
2Copyright © 2011 Sonim Technologies, Inc. SONIM, Sonim Xperience, Sonim Xtend and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade- marks of the respective owners with whom they are associated. Disposal of Old Electrical and Electronic EquipmentThe symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end- of-life. Disposal of BatteryPlease check local regulations for disposal of batteries. The battery should never be placed in municipal waste. Use a battery disposal facility if available.
3ContentsGeneral Information————————7Phone Models CoveredNetwork Services Sonim Support Information Use the Guide EffectivelyOptions Commonly Used across Menu ItemsYour Safety Guidelines————————9Battery PerformanceBattery ReplacementAvoid Short CircuitAvoid High TemperaturesBattery DisposalPersonal Medical DevicesChild SafetyEmergency CallsSAR InformationGetting Started————————14Getting StartedBattery UsageInserting the BatteryRemoving the BatteryCharging the BatterySet Battery AlertYour SIM CardInserting the SIM Card Removing the SIM CardSwitching OnHome ScreenKey Shortcuts in Home ScreenGetting Started————————21Basic SettingsKeypad FunctionsYour Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 Phone————————26Your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneMain MenuMain Menu IconsHome Screen IndicatorsKey Operations without Your SIM CardLone Worker Monitoring————————30Lone Worker MonitoringSettings————————31SettingsPhone SettingsDedicated KeyHearing Aid Compatibility (HAC)Network SettingsA-GPSSecurity SettingsRestore Factory SettingsCalls————————36CallsDial a NumberDial an International NumberDial a Number via NamesDial a Number via the Call HistoryManaging Call HistoryCall TimersCall SettingsAuto AnswerAnykey AnswerCall WaitingCaller IDCall ForwardingCall BarringFixed Number DialingAdvanced SettingsReceive a CallRecording a Call
4Managing Contacts————————40Managing ContactsAdd a New ContactView the Contact DetailsSending a Message from ContactsSending SMSSending MMSDialing a Number from ContactsEdit the Contact DetailsDelete ContactCopy Numbers between Phone and SIMMove Numbers between Phone and SIMSending ContactSelecting Multiple ContactsCaller Groups Phonebook SettingsSearching ContactsMessages————————45MessagesWrite MessageManage Your MessagesInboxDraftsOutboxSent MessagesEmail MessagesConguring Email AccountsSend and ReceiveWrite EmailEmail InboxEmail OutboxEmail SentEmail DraftClear EmailsDelete Marked EmailsBroadcast MessagesTemplatesMessage SettingsSMS SettingsMMS SettingsVoicemail ServerText Input ModeManaging Your Files————————53Managing Your FilesProles————————55ProlesTools————————57ToolsCalendarAlarmCalculatorUnit ConverterSound RecorderNotesTypical StopwatchText ReaderTF-Card back-upSIM Card MenuApplications————————60JavaNetwork Prole SettingsOpera MiniLone Worker SetupWAP Browser————————61WAP BrowserConnectivity————————62ConnectivitySending Data via BluetoothReceiving Data via BluetoothUSB FunctionContents
5ContentsCamera————————65CameraCamera OptionsMusic————————66MusicMedia PlayerHardcoded Shortcuts————————68 Hardcoded ShortcutsMicro SD Card————————69Micro SD (Secure Digital) CardInserting Micro SD Card into the PhonePC- TOOLS————————70PC-ToolsInstallation of PC-ToolsUsing PC-Tools with XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneEnd User License Agreement————————71Comprehensive 3 Year WarrantyOur WarrantyWhat We Will DoPhone CareConditionsFCC————————74FCC StatementDeclaration of Conformity————————75Declaration of Conformity Index————————77
6• Make sure to register within 30 days from date of purchase to activate and take advantage of this Comprehensive Product Warranty. Sonim reserves the right to refuse warranty service otherwise.• Refer to www.sonimtech.com/support for further details.
7Congratulations on the purchase of a Sonim XP3340™ Sentinel Z1/ECOM mobile phone. This phone is a GSM/GPRS/EDGE enabled handset with quad-band capabilities and has an intuitive, feature-rich user interface, which allows you to make the best use of the offered functions.Phone Models CoveredThis user guide covers four phone models of Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 Ex-Handy 07.2™:• XP3340-E-Y1 and XP3340-A-Y1 - generic models without camera• XP3340-E-X1 and XP3340-A-X1 - generic models with cameraThese models contain an identical scope of features and utilize the same set of RF bands: GSM 850, GSM 900, DCS 1800 and PCS 1900 MHz bands. They differ only in the optimization of their antennas: • Sonim XP3340-E-Y1 and Sonim XP3340-E-X1 are Optimized for GSM 900 and DCS 1800 MHz bands• Sonim XP3340-A-Y1 and Sonim XP3340-A-X1 (Optimized for GSM 850 and PCS 1900 MHz bands) The model name can be read on the phone label under the battery. In this User Guide, all models are referred to as Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2, except for the few places where information corresponding to a specific model can be found.Network Services These are additional services that you can avail through your network service provider. To make the best of these services, you must subscribe to them through your service provider and obtain instructions for their use from your service provider. Sonim Support Information For additional product and support information,  visit www.sonimtech.com.Use the Guide EffectivelyFamiliarize yourself with the terminology and symbols used in the guide to help you use your phone effectively.HOME SCREENThis is the screen displayed when the phone is in idle condition.PRESS Means to press and release a key immediately. For example, Press 2 means that you press the key on the keypad that is labelled with the numeral 2 and the alphabets “ABC”.SELECT Means to either press the Left or Right Selection Key to apply the command indicated at the bottom of the screen. The Center navigation key can also be used to select options. For example, if this guide says Select Menu > Messages > Write message, you must press the Left Selection Key to select Menu, scroll to Messages and press the Left Selection Key, scroll to Create message and press the Left Selection Key. To return to the previous screen, press the Right Selection Key.General Information
8PRESS & HOLD Means to press and hold a key for 2 seconds before releasing the key. This action is typically used when trying to switch on/off the phone or when using shortcut keys to access specic functions. For example: press and hold 1 to access voicemail.MENU OPTIONS Press Options to display menu options on the screen. The selection keys are used to accomplish the indicated option.SELECT MENU Means to press the Left Selection Key to select the Menu option or press the Menu key (centre) for the same result.A MENU ITEM SUFFIXED WITH THREE DOTS (…)Means more options are available but only one has been mentioned in the guide.Signies a Note. Options Commonly Used across Menu ItemsThe following are common actions used across various menu items:BACK Displays the previous screen. Use the Right Selection Key to perform this function.CLEAR Deletes data character by character. Use the Right Selection Key to perform this function.OK Conrms an action. Use the Left Selection Key or the Menu key to perform this function.CLEAR KEY Use this key to delete while editing a message or delete a selected item in a list.BACK KEY Use this key to display the previous screen.General Information
9Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones.Do not to use the phone at a refuelling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress.Electrical interference may obstruct the use of your phone. Observe restrictions in hospitals and near medical equipment.Switch off your cellular phone when in an aircraft. Wireless phones can cause interference or danger to an aircraft. In an aircraft, the phone can be used in flight mode.Do not expose the battery to high temperatures (in excess of 60°C).Adhere to road safety laws. Do not hold/use a phone while you are driving; find a safe place to stop first. Do not speak into a hands-free microphone while you are driving.Avoid using the phone in close proximity to personal medical devices,  such as pacemakers and hearing aids. Use only Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 approved charging equipment to charge your phone and avoid damage to your phone.The symbol of the crossed-out wheeled bin indicates that within the countries in the European Union, this product, and any enhancements marked with this symbol, can not be disposed as unsorted waste but must be taken to separate collection at their end-of-life.Your Safety Guidelines
10Ensure that only qualied personnel install or repair your phone.The Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 is water-proof and can be submerged to 2 metres for 30 minutes.• Ensure to properly close the rubber cover of the charging connector and audio connector, to avoid deposits of water drops on these connectors, when the phone is immersed in water.• Water droplets may condense under the display cover if the phone is immersed in water with signicant drop in temperature. This does not indicate water leakage. The droplets will disappear at room temperature.The Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 is dust-resistant, rugged and shock-resistant. However, it is not dust-proof or un-breakable if subjected to overwhelming impact. For best results and long product life, one should protect the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 from salt water, dust and strong impacts.Make back-up copies of important information stored in your phone or maintain a written record.Your Safety Guidelines
11Battery PerformanceA rechargeable battery powers your device. Use the battery only for its intended purpose. Never use any charger or battery that is damaged. If the battery is completely discharged, it may take a few minutes before the charging indicator appears on the display or before any calls can be made. The full performance of a new battery is achieved only after three to four complete charge and discharge cycles. The battery can be charged and discharged hundreds of times but it will eventually wear out. Unplug the charger from the electrical plug and the device when not in use. Ensure that you do not leave the fully charged battery connected to a charger. If left unused, a fully charged battery will lose its charge over time.Battery ReplacementWhen the talk and standby times are noticeably shorter than normal, replace the battery with an original Sonim battery. If a replacement battery is being used for the rst time or if the battery has not been used for a prolonged period, it may be necessary to connect the charger and then disconnect and reconnect it to begin charging the battery.Avoid Short CircuitDo not short-circuit the battery. An accidental short-circuit can occur when a metallic object such as a coin, clip, or pen causes direct connection of the positive (+) and negative (-) terminals of the battery. (These look like metal strips on the battery.) This might happen, for example, when you carry a spare battery in your pocket or purse. A short-circuit at the terminals may damage the battery or the connecting object.Avoid High TemperaturesLeaving the battery in hot or cold places, such as in a closed car in summer or winter conditions, will reduce the capacity and lifetime of the battery. For the best results,  try to keep the battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is particularly limited in temperatures well below freezing.Battery DisposalDo not dispose off batteries in a re as they may explode. Batteries may also explode if damaged. Dispose of batteries according to local regulations and recycle when possible. Do not dispose as household waste. Do not dismantle, open or shred cells or batteries. In the event of a battery leak, do not allow the liquid to come in contact with the skin or eyes. In the event of leak or a hazard seek medical  help immediately.Personal Medical DevicesMobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, for example in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, consult your physician and the manufacturer of the device. Comply with instructions to switch off the device or deactivate the RF transmitterYour Safety Guidelines
12Your Safety Guidelinesfunction when required, especially when posted in hospitals and aeroplanes. Equipment used in these places may be sensitive to radio waves emitted from the device and adversely affect their operation. Also, observe restrictions at gas stations or other areas with ammable atmosphere or when close to electro-explosive devices.Child SafetyDo not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard.Emergency CallsMobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies). Emergency calls may not be possible in all areas, on all cellular networks, or when certain network services and/or mobile phone features are in use. Check with your local service provider.SAR InformationThe Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 has been certified in compliance with the Government’s requirements for exposure to Radio Waves.When communicating over the wireless network, the mobile phone emits via the radio frequency waves low levels of radio energy. The Specic Absorption Rate, or SAR, is the amount of RF energy absorbed by the body while using the phone and is expressed in watts/kilogram (W/kg).Governments around the world have adopted comprehensive international safety guidelines, developed by scientic organizations, for example, ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.). These guidelines establish permitted levels of radio wave exposure for the general population.Tests for SAR are conducted using standardized methods with the phone transmitting at its highest certied power level in all used frequency bands.SAR Data Information for residents in countries that have adopted the SAR limit recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP). For example, European Union, Japan, Brazil and New Zealand.The limit recommended by ICNIRP is 2 W/kg averaged over ten (10) gram of tissue. The highest SAR value for the Sonim XP3340-E-X1 and XP3340-E-Y1 phone when tested by Sonim for use:• By the ear is 0.732 W/kg (10g).• Worn on the body is 0.905 W/kg (10 g) provided that the phone is used with a non-metallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body.
13Your Safety GuidelinesSAR Data Information for residents in the United States and Canada.In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kilogram averaged over one gram of tissue. The standard incorporates a margin of safety to give additional protection for the public and to account for any variations in measurements.Before a phone model is available for sale to the public in the US, it must be tested and certied by the Federal Communications Commission (FCC) that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (that is, by the ear and worn on the body) as required by the FCC for each model. The FCC has granted an Equipment Authorization for Sonim XP3340-A-X1 and XP3340-A-Y1 with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. While there may be differences between the SAR levels of various phones, all mobile phones granted an FCC equipment authorization meet the government requirement for safe exposure.The highest SAR value for the Sonim XP3340-A-X1 and XP3340-A-Y1 phone when tested by Sonim for use:• By the ear is 0.888 W/kg (1 g).• Worn on the body is 1.33 W/kg (1 g).For body-worn operation, this phone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 1.5 cm from the body, or with the original Sonim accessory intended for this phone and worn on the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
14Getting StartedGetting StartedThis section provides information on using your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 phone.The list of items in the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 phone box are:• User Guide CD• Sonim 3 Year Warranty Flyer• Quick Start Guide• Registration Card• Welcome Letter• Screwdriver• Adaptor• USB Cable• Charger• Belt ClipBattery Usage• Use only a Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 certied battery that is designed for this phone model.• The use of other batteries may void the warranty terms of your phone and cause damage.• It is recommended to protect the battery from extreme temperature environments and moisture.• Please keep the battery out of the reach of children.Inserting the Battery1 Unscrew CoverTo open the battery cover, rotate both the battery cover screws in an counter clockwise direction (as shown in the gure). Sometimes, the battery cover may be tight and some extra effort is required to open it. You can use the screwdriver provided to open the screws.2  Lift CoverLift the back cover to reveal the battery slot.3  Insert BatteryInsert the battery and ush into the battery slot such that the three metallic contacts at the top of the battery are aligned with the metallic contacts within the battery compartment.
15Getting Started4  Close CoverClose the battery cover. Rotate the battery cover screws in clockwise direction. You can use the screwdriver provided to tighten the screws. Ensure not to overtighten the screws.Removing the BatteryFollow steps 1 and 2 of “Inserting the Battery” on page 14.To remove the battery, lift the cover behind the phone and raise the upper end of the battery from the slot.The battery can now be removed.Follow step 4 of “Inserting the Battery” on page 14 to close the cover.Charging the BatteryThe battery delivered with your mobile phone is not fully charged. We recommend that you charge your mobile for 5 hours before you use your mobile phone for the rst time.The phone with a fully charged battery can remain in the standby mode for a duration of up to 800 hours. If the battery is completely out of charge, it can take several minutes for the charging icon to appear when the charger is connected.1  Insert ChargerInsert the charger plug into a power outlet.2  Connect to PhoneThe charger port is located on  the left side of the phone. To  access the charger port, lift the  cover with the USB sign. Insert the  3.5mm jack/connector of the  charger to the port.Alternatively, you can use the  standard USB cable and adaptor  to charge the phone battery. Insert  the adaptor to the charger port of  the phone. Connect one end of  the standard USB cable to the  adaptor and the other end of the  USB cable to the PC.3  Charging AnimationIf the battery is being charged when the phone is switched off,only the battery icon is displayed (as shown  in the adjacent gure). 4  Charging IconIf the battery is being charged while the phone is switched on, you will notice that the bars in the battery charge icon (visible on the home screen) show movement indicating that the battery is being charged.  After the phone is fully charged the battery  bars on the display stop scrolling. You can disconnect the charger from the phone.
16Getting StartedCAUTION: There is a risk of explosion while charging if the battery has been replaced by an incorrect type.Set Battery AlertWhen you set the battery alert, every time the battery charge is low you hear an alarm.  To set the battery alert select Menu > Profiles > General > Customize > Extra tone > Warning. Select to activate the alert.Your SIM CardPurchase a SIM card from your mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone.Inserting the SIM Card 1 Switch Off PhoneEnsure that the phone is switched off. 2 Lift CoverLift the battery cover and remove the battery. Forinstructions refer “Inserting the Battery” on page 14.3  Place SIM CardPlace the SIM card by pushing it upward in the designated slot located under the battery.4  Lock CoverReinsert the battery and the cover. Turn the batterycover screws clockwise to lock the battery cover.Removing the SIM Card1  Switch Off PhoneEnsure the phone is switched off.2  Lift CoverLift the battery cover and remove the battery. Forinstructions refer “Inserting the Battery” on page 14.3  Remove SIM CardRemove the SIM card by pushing it downward from the slot.4  Lock CoverReinsert the battery and the cover.
17Parts of the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneThe Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 keypad has 11 function keys and 12 alphanumeric keys. The left side of  the phone has one key and the right side  of the phone has three keys.Getting StartedEar pieceDisplay screenFunction keysHeadset portCharger/USB portAlphanumeric keysMicrophone
18Parts of the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneGetting StartedTorchLoud speakerBattery cover screwsBattery cover Volume keysTorch/Camera (press and hold)Headset portCharger/USB portEmergency KeyCamera
19Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 KeypadThe following gure identies different keys  in the phone key pad. Getting StartedSome features are enabled only if the SIM card is present.Menu key Navigation arrow keys (Up/Down/Left/Right) Right Selection Key (RSK)Power On/Off/End callBack KeyLeft Selection Key (LSK) Call/Accept/SendClear KeyPress and hold to turn  on/off meeting mode Press and hold to display + (before dialing an international number)Press and hold to lock the keypad Custom keys congured by Lone Worker service provider to perform specic tasksEmergency alarm button
20Getting StartedSwitching OnWhen the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed.Home ScreenCertain information is displayed when the phone is in standby mode, for example, the name of the service provider, date and time, battery charge status, Data service connectivity. Other indicators may be displayed (if the feature is activated), like the alarm, Lone worker, call forward and so on. 1.  DISPLAY ICONS2.  BATTERY CHARGE INDICATOR3.  SERVICE PROVIDER4.  RSK COMMAND5.  LSK COMMAND6.  DATE AND DAY7.  TIME8.  SIGNAL STRENGTH INDICATORKey Shortcuts in Home ScreenThe following can be accessed from the home screen.Press To AccessMenu  Key Main MenuLeft Selection Key Main MenuRight Selection Key NamesCall/Accept/Send Key All Calls ListUp Arrow CalendarDown Arrow PhonebookRight Arrow Write messageThe four functions that are performed usingthe arrow keys are set as factory defaults,however they can be changed. Select Menu > Settings > Phone settings > Dedicated key. Select the required arrow key and select Edit. You cannot use the arrow keys when a notication for example: 1 missed call, is displayed on the home screen. 12354876
21Getting StartedBasic SettingsSecurity SettingsTo prevent unauthorised use of your phone, you can set a PIN code. The PIN is operator dependent.1.  Select Menu > Settings > Security settings > PIN protection > On. Enter the PIN. Select OK. After this is set, every time you power on the phone, you will be requested to enter the PIN. If the PIN code is wrong you cannot access the phone.2.  To change the PIN code select Menu > Settings > Security settings > Change PIN. You can change codes for PIN and PIN2. Contact your service provider for details.Phonelock ModeIn the phonelock mode, the phone can be unlocked only by entering a password.To enter the phonelock password, select Menu > Settings > Security settings > Phone lock. The selected key is assigned with the phone lock. You can press the key to lock the phone. Enter the password to unlock the phone. The default password for phonelock is 1234.To change the safeguard or phonelock password, select Menu > Settings > General tab > Security settings > Change password > Change phonelock pw / Change safeguard pw. Enter the password. Select OK. Enter the new password. Select OK. Reenter the new password. Select OK.If the phone lock is enabled, you must enter the phone lock password, when ever the phone is powered ON.Auto Keypad LockTo lock the keypad, select Menu > Settings > Phone settings > Auto keypad lock. You can choose to switch it off by selecting None or enable the feature by setting time.You can also press and hold the ‘*’ to lock the keypad. To unlock the keypad, press ‘LSK’ and then ‘*’ key.Date and TimeTo set the Date and Time, select Menu > Settings > Phone settings > Time and date > Set time/date.Silent ModeIn the silent mode, the alerts for Calls, Organizer, SMS, and battery status are disabled. Select Menu > Settings > Profiles > Silent OR press and hold the # key.
22Getting StartedKeypad FunctionsThe following table displays the various keys and the corresponding functions they perform:Keypad key OperationsPOWER ON/OFF/END CALL• Press to end a call (GSM).• Press and hold to switch on or switch off the mobile phone.• Press when in Menu or Edit modes to return to Standby mode.• Press to reject an incoming call.CALL/ACCEPT/SEND• Press to answer an incoming call.• After entering a phone number, press to make a call.• Press while in Standby mode to access All calls list.LSK/RSKThese keys are present immediately below the display screen.• Press the Left Selection Key (LSK) or Right Selection Key (RSK) to select the function indicated at the bottom of the screen. The indicated functions can vary according to different program denitions.• Press LSK to access the main menu in standby mode.• Press RSK to access the Names in standby mode.CLEAR (C)This key is present below the LSK key.• Press this key to delete the text, while editing a message • Press this key to delete a selected item in a list.BACK This key is present below the RSK key. Press this key to display the previous screen.
23Getting StartedKeypad key OperationsMENU KEY (CENTRE)Present at the centre of the navigation keys.• Press while in standby mode to enter the main menu.• Press when required to be used as a toggle key to select or clear a checkbox.• Press to perform similar tasks as the Left Selection Key.• Press to select the OK command.NAVIGATION KEYSThe Left and Right Selection Keys and Power On/Off keys surround this key group. There are arrows on the key that denote the direction to scroll for information displayed on the screen.UP/DOWNPress to move the cursor up or down in the text editor.• Press to view the pages in the text editor.• Press to browse menus/lists at the same level.• Press to view the previous or next picture when previewing pictures.• Press to browse the main menu.LEFT/RIGHTPress to navigate between tabs.• Press to move the cursor left or right in the text editor.• Press to browse the main menu.ALPHA-NUMERIC KEYS• Press the required keys to enter the desired phone number and press   to make a call. Alternatively, enter the number and select Option > Call to dial the number.• Press and hold any numeric key to access the shortcut assigned, while in standby mode.• Enter text while in the text editor.• Press and hold in standby mode to access your Voice mail.• When entering text, press to enter space.
24Getting StartedKeypad key OperationsPress and hold to launch Java application. Press and hold to launch Java application.Press and hold to set the alarm.Press and hold to access the calculator.Press and hold to access the bluetooth.Press and hold to access the WAP Browser.Press and hold to access the shortcuts.Press and hold to select the required language.The above preset functions of number keys (from 2 to 9) can be changed to the speed dial functionality.Keys 2 to 9 can be congured by Lone Worker service provider to send pre-congured messages to the server.
25Getting StartedKeypad key OperationsPress and hold to display ‘+’ used for dialing an international number, while in standby mode.• Press and hold to lock the keypad.• With backlight on, press LSK followed by this key to unlock the keypad. • When entering text, press to display special characters, for example, period, comma, and so on. Press and hold to display the text input languages.• Press and hold in standby mode to switch between Meeting on/off modes.• When entering text, press to switch between lower case, upper case or numeric. Press and hold to enable T9 mode.
26Your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneYour Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneThis model is a bar type phone with a single LCD screen. The graphic eld of the screen is 220 (w) and 340 (h) pixels. The TFT technology used displays 262K colours.Main MenuTo access the phone menu, press the menu key. The main menu which comprises the following 12 items appears.Main Menu Icons  1.  CALLS2.  MESSAGES3.  SETTINGS4.  MY FILES5.  PROFILES6.  BROWSER7.  MUSIC8.  APPLICATIONS 9.  CAMERA10.  CONNECTIVITY11.  TOOLS12.  PHONEBOOKHome Screen IndicatorsThe home screen indicators are visible when the phone is in standby mode. Some icons indicate the status of certain functionalities of the phone, for example, the battery charge indicator, the network status indicator, the date and time etc. Some icons are displayed only if the specic service is activated. 1 2349 578121011  6
27Your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneThe following table describes the display indicators on the top bar of the home screen in the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 phone. These icons depend on the selected theme.Display Indicators Name DescriptionBatteryThree clear bars indicate maximum battery charge. Opaque bars indicate decline in battery charge.RoamingThis icon is only displayed when your phone is registered with a non home network.GPRSE displayed in white background indicates that the phone is GPRS attached.E displayed in black background indicates that GPRS is detached.AlarmClockIndicates that the alarmclock has been set.Meeting Indicates that the phone is on meeting mode.Call  ForwardIndicates that thecall forward function is enabled.DisplayIndicators Name DescriptionUnread MessageIndicates that there are unread messages in the inbox.Voice MessageIndicates a new voice message.Keypad Lock Indicates that the keypad is locked.BluetoothConnec-tivityIndicates that bluetooth is active.GPS-RedGPS is ON but the location information is still not available.GPS-AmberGPS is ON with limited satellite signal and the location information might be inaccurate.GPS-GreenGPS is ON and the location information is accurate.
28Your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneDisplay Indicators Name DescriptionBluetoothCarKit/HeadsetConnec-tivityIndicates that your device is paired and connected to a carkit or headset with bluetooth connectivity.Wired HeadsetIndicates that a wired headset is connected.Both Vibration and RingingIndicates that the phone performs both vibration and ringing.EDGEIndicates that the packet data session is active and EDGE feature is available in the cell.GPRSIndicates that the packet data session is active and GPRS feature is available.JAVAIndicates that the Java application is active and is available in the background.HACIndicates that Hearing Aid Compatibility (HAC) is active and the HAC features are available.The following table describes the display indicators on the GSM call screen in the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 phone:Display Indicators Name DescriptionActive Call Indicates an active call.Call on Hold Indicates a call on hold.Call on Mute Indicates a call on mute.Handsfree CallIndicates a handsfree call.The following table describes the display indicators on the home screen in the Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 phone:Display Indicators Name DescriptionIncoming CallIndicates an incoming call.Outgoing CallIndicates an outgoing call.Missed Call Indicates a missed call.
29Your Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 PhoneIf Lone Worker application is enabled on your phone, an icon indicating the mode of the Lone Worker application will be displayed.Display Indicators Name DescriptionSimple Indicates simple mode.Tracking Indicates tracking mode.Man down Indicates man down mode.Alarm Indicates alarm mode.Key Operations without Your SIM CardMenus AccessibleThe following menus can be accessed on the phone without the SIM card:• Settings• Phone settings• AGPS settings• Security settings• My les• Proles• Tools• Applications• Connectivity• Camera• Music
30Lone Worker MonitoringLone Worker MonitoringHere are some tips to get the best performance of the Lone Worker Monitoring feature.Lone Worker Monitoring feature needs service subscription to work.1.  Please watch out for the GPS icon. If it is amber, the accuracy is poor. If it is green, the accuracy is OK. If it is red, it has not connected to the satellites. It may take more time to connect to the satellites if you are in non-ideal conditions like moving in a car or inside buildings. Always make sure that phone has maximum satellite view where ever possible, for example,• Make sure the GPS icon is green before starting to drive.• While in moving a car, always keep the phone on the dash board.• Carry the phone always on the belt holster instead of keeping it in the pocket.• Phone being in the vertical position gives better GPS performance.It is advisable to make sure that the GPS icon is green before you get into a car and start moving.2.  Java applications that use the Camera and Audio recorder are incompatible with reliable lone worker operation. Please do not use such applications.3.  When the phone is powered on, it will take about 10 to 15 seconds for the lone worker application to startup and be fully operational. Please wait for 30 seconds before doing any operations on the phone.4.  The red button is active in all screens even when keypad is locked. It is also active in Java applications. If in an alarm conrmation screen OK and Cancel are provided, selecting OK conrms the alarm and informs the service provider; selecting Cancel is used to indicate a false alarm and no information is sent to the service provider.
31SettingsSettingsPhone SettingsThis section provides information on the various settings for the phone. To access, select Menu > Settings > Phone settings.Time and DateYou can set and display the date and time on the phone. You can also select the display format. To set the Date and Time, select Phone settings > Time and date > Set time/date.The date formats supported are MM/DD/YYYY, DD/MM/YYYY , YYYY/MM/DD, MM-DD-YYYY, DD-MM-YYYYY, YYYY-MM-DD. The time formats supported are 24 hr and 12 hr.Auto Update of date and time: This feature allows the phone to automatically adjust the time and date to the time and date details sent by the network. To activate this feature select Phone settings > Time and date > Auto update of date and time > On. Please note that this feature has to be supported by the network.Schedule Power OnTo enable this feature, select Schedule Power on/off > Edit > Status > Enable and Power on. Select the time after which the phone should be automatically switched on. Select OK. Select Off to disable this feature.Schedule Power OffTo enable this feature, select Schedule Power on/off > Edit > Status > Enable and Power off. Select the time after which the phone will be automatically switched off. Select OK. Select Off to disable this feature.LanguageYou can change the phone’s interaction language by selecting your preferred language. For example, select Phone settings > Language > English to display all menu items, user feedback messages and text entry language in English.Display SettingsYou can activate and modify the display settings. Select Phone settings > Display. 1.  Wallpaper: Allows you to set the background screen display using the embedded pictures available in your phone or from your own pictures that you have downloaded on to your phone or Micro SD card. The selected wallpaper is displayed on the home screen. 2.  Screensaver: Select this to make the screen saver appear on the idle screen. User can select the screensaver image.3.  Show date and time: Select this to display date and time on the home screen.4.  Themes: Allows you to set the colour theme and icons for the main menu and other screens. There are two themes available. Select Menu > Settings > Phone settings > Display > Themes > Theme 1 OR Theme 2 > Activate.
32SettingsDedicated KeyDedicated keys are the navigation keys that can be set for specic functions. To assign specic function to the keys, select Menu > Settings > Phone settings  > Dedicated key > Select a key > Edit. You can also change the specic function previously assigned to the key. Speed DialThis option enables you to dial a number quickly via a shortcut.1.  Select Menu > Settings > Phone settings > Dedicated key > Speed dial. Select Status > On. The shortcut is set.2.  To add a new contact, select Set numbers. Select the number key (from 2 to 9) to which you want to assign the speed dial. Select the contact from the phonebook and save. The Speed dial is set.3.  To make a call, press and hold the shortcut designated number key for Speed dial from home screen.The preset functions of number keys can be changed only to the speed dial functionality..Power SavingYou can set the backlight level and duration. Select Menu > Settings > Phone settings > Power saving > LCD backlight. Select the brightness level for the backlight of the screen. The screen display is active for the period chosen by you. The screen display active time can be selected between 0-60 sec.Auto Keypad LockTo enable this feature, select Menu > Settings > Phone settings > Auto keypad lock. Select the time after which the keypad will be automatically locked. Select None to disable this feature. The keypad should be locked automatically when the phone is in idle state on home screen.Hearing Aid Compatibility (HAC)Sonim XP3340-A-X1 and XP3340-A-Y1 is a Hearing Aid Compatible phone, designed to meet the needs of users with hearing disabilities and compliant with the relevant Federal Communications Commission (FCC) requirements. HAC RatingThe FCC has created a rating system for cellular phones regarding their HAC-related performance. This rating helps consumers with hearing disabilities to nd phones that will work well with their hearing aid devices. The HAC rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19:2007. ANSI C63.19 contains two rating standards: an “M” rating from 1 to 4 for hearing aids operating in microphone mode, and a “T” rating from 1 to 4 for hearing aids operating in telecoil mode.M-Rating stands for Microphone rating and indicates the amount of reduction of RF interference between the telephone and the hearing aid in acoustic coupling mode (also called microphone mode). Phones rated M3 or M4 meet FCC requirements and generate less interference to hearing devices set in microphone mode.
33SettingsT-Rating stands for Telecoil rating and represents inductive coupling with hearing aids that are operating in telecoil mode. A telecoil is a small piece of tightly wrapped wire, built into some hearing aids. While the microphone of a hearing aid picks up all sounds, the telecoil will only pick up an electromagnetic signal from the telephone. Thus, users of telecoil-equipped hearing aids are able to communicate over the telephone without the amplication of unwanted background noise.Phones rated T3 or T4 meet FCC requirements and generate less interference to hearing devices set in telecoil mode. A combination of M-rating and T-rating denes the nal HAC rating and is a deciding factor in selecting cellular phones for people with hearing problems. A HAC compliant phone could be rated: • M3/T3 • M4/T3 (or M3/T4) • M4/T4 These ratings assist hearing device users to nd phones that are compatible with their hearing devices. Ratings are shown on the phone’s box or label. The ratings are not guarantees for suitability. The results vary depending on the individual’s hearing loss and the immunity characteristics of the used hearing device, i.e. its resistance to interference. The best way to evaluate the suitability of the phone is to try it with the intended hearing aid device.Sonim  XP3340-A-X1 and XP3340-A-Y1 has been tested for hearing aid device compatibility and complies with the Federal Communications Commission (FCC) requirements. Sonim  XP3340-A-X1 and XP3340-A-Y1 is rated M3/T3.  HAC Settings To enable coupling with a hearing aid device operating in telecoil mode, select Menu > Settings > Phone Settings > Hearing Aid > On. Once HAC is enabled, the “HAC” symbol is displayed on the Home screen. Select Off to disable this feature.Menu > Settings > Phone Settings > Hearing Aid > Off is also the setting providing acoustics coupling with hearing aid device operating in microphone mode.While using the mobile phone for voice calls with hearing aid, slightly adjust the position of the phone against the ear to reduce the interference and to give better voice quality.Network SettingsSelect Menu > Settings > Network settings. The following network settings are displayed: Network SelectionThis relates to various network related settings. You can select your network, specify the network account, indicate whether GPRS is required at all times, and so on.• New search: You can search the network for the phone to connect when you are selecting the network manually. • Select Network: Your phone will select the network automatically or you can do it manually.• Selection Mode: You can select Auto to set the phone to automatically select a cellular network available in your area, or select Manual to set the network manually. If manual mode is set, the user has to invoke Select Network to do network selection.
34SettingsPreferencesYou can view the list of networks. Select Option to Add existing, Add new network code, Change priority, or Delete. This list is made to use while the user is roaming.GPRS ConnectionYou can access the GPRS network. Enables you to choose the registration preference.Select Always to continuously remain registered with the GPRS network.Select When needed to get registered with the GPRS network only when data transfer is required.Data AccountYou can set the network account and view the GPRS information.GPRS: You can add, view, edit and delete the accounts. There are ve accounts present. You can edit the following information in the accounts: Account name, APN, User name, Password, Auth. type, Primary DNS, and Secondary DNS. Make the changes and select Save. Refer “WAP Browser” on page 61 for further information.A-GPSThe Global Positioning System (GPS) is a Global Navigation Satellite System. It uses satellites that transmit precise microwave signals, which enable GPS receivers to determine their current location and time.When an user accesses an application that requires GPS, then GPS is turned on automatically. After the application is closed, GPS is turned off automatically.The GPS relies on satellite signal to calculate position. Under conditions of poor satellite reception (that is, under a tree, bad weather, and so on) standalone GPS receivers take long time (sometimes a few minutes) to provide location information to the users. The special feature Assisted GPS (A-GPS) available in Sonim XP3340 Sentinel Z1/ECOM Ex-Handy 07.2 speeds up the phone’s process of calculating the position irrespective of the signal conditions. When A-GPS is enabled, the phone automatically downloads the latest satellite related information (Ephemeris data) through GPRS. This information is used along with the satellite signals to calculate the position (Downloading of Ephemeris data may result in network charges).To congure the A-GPS on your phone, do the following:1.  Procure the internet access point and A-GPS server information from the service provider or operator.2.  Select Menu > Settings > AGPS settings. 3.  Select Receiver > On. 4.  Select AGPS settings, select AGPS > On. In AGPS proles, select the required prole and click Edit. Enter the name, address, data account, port, and secure mode details as provided by the service provider or operator.5.  Select on/off time syc as provided by the service provider or operator.
35SettingsSecurity SettingsTo prevent unauthorized use of your phone, you can set the PIN protection and keypad lock. PIN ProtectionTo enable PIN protection, select Menu > Settings > Security settings > PIN protection > On. Enter the passwordChange PINTo change the PIN protection password, select Change PIN.Change PIN2To change any security related password, select Change PIN2 and change the particular password. Phone LockThe default password for phonelock is 1234. For the PIN, please contact your operator.SafeguardYou can set a password and prevent unauthorized usage of messages, phonebook, call history and my les menu of your phone. To use this application, do the following:1.  Select Menu > Settings > Security Settings > Safeguard > Safeguard > On.2.  Enter the input password. The default password is 1234.3.  Select Activation and enter the password. Select the  required menu that needs to be password protected.4.  Select Done and then save. The selected menu is password protected. Certicate ManagerYou can view the details of the authorized certicates and user certicates. Restore Factory SettingsSelect to reset the settings to the original factory settings. Please note that this can remove changes you have made to your settings.
36CallsCallsThis section provides information on managing calls.Dial a Number1.  Use the numeric keys to enter the number and press  .2.  Alternatively you can enter the desired phone number and select Option > Call. Dial an International NumberPress and hold the numeric key 0 till the + symbol is displayed. Enter the Country code, Area code (without preceding 0) and the phone number and press   or select Option > Call.Dial a Number via NamesYou can dial a number directly from the Names.To Locate a Phone Number1.  On the home screen, select Names. Scroll to the phone number.2.  Press   to dial the number OR select Option > Call OR press the easy call key. Press   or select End to disconnect.Dial a Number via the Call HistoryThe Call History comprises separate lists for All calls, Missed calls, Dialled calls and Received calls.1.  To access the Call history, press   OR select Menu > Calls > Call history. All the available call history is displayed.2.  Select a list, scroll to the number and press   to dial the number.Managing Call HistoryContacts within the call history have the following options:• View: You can view the details of the call such as the type of call, name, number, call time, call duration and times of call.• Call: You can call the selected contact.• Send text message: You can send an SMS to the number. Enter the SMS and select Option to view the SMS options and send it accordingly.• Sent multimedia message: You can send an MMS to the number. Enter the MMS and select Option to view the MMS options and send it accordingly.• Save to Phonebook: You can save the number in Contacts (if it is not saved). This option is displayed only if the number is not saved.• Edit before call: You can edit the number before dialing.• Delete: You can delete the number from the Call history.• Delete all: You can delete all the numbers from the Call history.
37CallsCall Timers• To view the total time spent on the last call, select Menu > Calls > Call history > Call timers > Last call.• To view the total time spent on outgoing calls, select Menu > Calls > Call history > Call timers > Dialled calls.• To view the total time spent on incoming calls, select Menu > Calls > Call history > Call timers > Received calls.• To reset the time of all calls, select Menu > Calls > Call history > Call timers > Reset all.Call SettingsAuto AnswerWhen auto answer is enabled, your incoming calls will automatically be answered. Select Menu > Calls > Call settings > Earphone Auto answer > On.Anykey AnswerWhen enabled, you can press any key except   to answer a call.To activate this feature, select Menu > Calls > Call settings > Anykey > On.Long pressing (press and hold) the Power on/off key   during a GSM call will only end the call and not switch off the phone.Call WaitingIf Lone Worker Monitoring is active, the behaviour may be different.When call waiting is enabled and your phone is in conversation, the message Call waiting and the number is displayed when you receive an incoming call.1.  To enable this facility, select Menu > Calls > Call settings > Call waiting > Activate.2.  To cancel this facility, select Menu > Calls > Call settings > Call waiting > Deactivate. You will not be prompted when you receive an incoming call while your phone is busy. The caller will receive a busy signal.3.  To verify the call waiting status, select Menu > Calls > Call settings > Call waiting > Query Status.Caller IDWhen you make a call, you can select whether or not to display your id to the receiver. To display the ID to the receiver, select Menu > Calls > Call settings > Caller ID > Show ID. To hide your id from the receiver, select Menu > Calls > Call settings > Caller ID > Hide ID. Select Menu > calls > Call settings > Caller ID > Set by network to allow the network operator to define the Caller ID settings.Call ForwardingYou can forward your incoming calls to a number in
38Callsthe Contacts or a new number, provided your network operator supports this service. To access call forward settings, select Menu > Calls > Call settings > Call divert. The Call forward options are mentioned below:Call Forward Option FunctionAll voice calls Forward all incoming calls to a pre-designated number.If unreachable Forward calls when you have switched off your phone or you are out of network coverage area.If no answer Forward calls when you do not answer incoming calls.If busy Forward calls when your phone is busy.Cancel all diverts Deactivates the call forward option.When All calls divert is enabled, the icon   is displayed at the top of the screen when the phone is in standby mode.Call BarringYou can set the Call barring facility for all outgoing calls, international calls, local and home only calls.1.  To set call barring settings, select Menu > Calls > Call settings > Call barring > select the required call barring option.2.  Enter the restriction password. (Your network operator provides this before you use this function). This password will be sent to the network for verication.The Call barring options are mentioned below:Call Barring Option FunctionOutgoing calls All outgoing calls or international calls or international calls except home can be barred. Incoming calls All incoming calls or  incoming calls while roaming can be barred.Cancel all Deactivates call barring.Change barring passwordYou can change the barring password by entering a new password. Fixed Number DialingA xed set of numbers are stored as xed numbers and only those numbers can be dialed from the phone. User(s) can make calls from Contacts or dial the number if the selected number is stored in xed numbers list. User(s) can however receive calls from any number. User(s) cannot make calls to the numbers which are not stored in xed numbers list.
39Calls1.  Select Menu > Calls > Call settings > Fixed Dial > Mode > On. Enter the PIN2 to activate xed number dialing. 2.  Select Add new to add a new number to the list or select Fixed numbers list to view the list.For your PIN2, please contact your service provider.Advanced SettingsAuto RedialWhen auto redial is enabled, your phone will automatically redial within a set interval, if a call does not connect.1.  To enable this function select Menu > Calls > Call settings > Advance settings > Auto redial > On.2.  If the attempt to call is not successful, you will be prompted with the message Auto redial? Select OK to redial. Select Back to return to home screen.Call Time DisplayYou can select Menu > Calls > Call settings > Advanced settings > Call time display > On to activate the call time display. Call Time ReminderWhen enabled, you receive a prompt at the set time of every minute during a conversation. Select Menu > Calls > Call settings > Advance settings > Call time reminder > On. Select OK and set the reminder time. You can set the reminder time between 30 to 60 seconds.Receive a Call1.  To receive a call, press the Accept key   OR press Left Selection key. Select Accept.2.  To reject a call press the Power on/off key   OR press Left Selection key. Select Reject.3.  To receive another call while you are already speaking, enable the call waiting feature for GSM calls. Select Menu > Calls > Call settings > Call waiting > Activate.Recording a Call1.  While making a call or receiving a call, select Options > Sound recorder.2.  Select Stop to stop the recording. Save the record. 3.  The recorded le is saved in the location My files > Options > Audio.Depending on the settings, the storage location can be phone or Memory card.

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