Sonos RM004 Sonos PLAY3 User Manual PLAY3Guide

Sonos, Inc. Sonos PLAY3 PLAY3Guide

Contents

User Guide

SONOS PLAY:3 Product Guide
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. SONOS and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. SONOS Reg. U.S. Pat. & Tm. Off. Sonos products may be protected by one or more patents. Our patent-to-product information can be found here: sonos.com/legal/patentsiPhone®, iPod®, iPad® and iTunes® are trademarks of Apple Inc., registered in the U.S. and other countries.Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.Android® is a trademark of Google, Inc. MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge. © Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.All other products and services mentioned may be trademarks or service marks of their respective owners.©2004-2014 by Sonos, Inc. All rights reserved.
SONOS PLAY:3The PLAY:3 is the most versatile Sonos wireless speaker that lets you use any Sonos controller to control and enjoy all the music you want all over your home (see "Sonos Controllers" on page 2 for more information). • Three custom-designed drivers (two mid-range and one tweeter), each with a dedicated amplifier.• Position vertically or horizontally—software automatically adjusts the sound to ensure best performance. • Works seamlessly with the complete range of Sonos products.New to Sonos?It takes just a few steps to get your Sonos system up and running— simply follow the setup instructions packaged with your PLAY:3. Once you’ve got it set up, you can add additional Sonos components any time.Adding to an existing Sonos system?Sonos can be easily expanded room by room. If you are adding this PLAY:3 to an existing Sonos system, you can turn directly to "Adding to an Existing Sonos System" on page 6.Your Home NetworkTo access Internet music services, Internet radio, and any digital music stored on your computer or Network-Attached Storage (NAS) device, your home network must meet the following requirements:Home network requirements• High-speed DSL/Cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback issues due to fluctuating download rates.)• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online updates, or stream music from an Internet-based music service, you must install a router in your home network. If you do not have a router, purchase and install one before proceeding.• If you are going to use a Sonos application on an Android™ smartphone, iPhone®, iPod Touch®, iPad® or other tablet, you may need a wireless router in your home network. For more information, please visit our Web site at Note: If you don’t plan to listen to music in the room where your broadband router is located, you can connect a SONOS BRIDGE™ (purchased separately) to your router to activate the SonosNet™ wireless mesh network, and place the PLAY:3 wherever you want to listen to music.Note: Your network must have a high-speed Internet connection, as the Sonos system is designed to provide you with online software updates. Your Sonos system must be registered to receive these updates, so be sure to register during the setup process. We do not share your e-mail address with other companies.
Product Guide2http://faq.sonos.com/apps.• Connect at least one Sonos component to your home network router using an Ethernet cable, and then you can add all other Sonos components wirelessly.• For best results, you should connect the computer or NAS drive that contains your personal music library collection to your home network router using an Ethernet cable. System requirements• Windows® XP SP3 and higher • Macintosh® OS X 10.6 and higher• Compatible with iPhone, iPod touch, and iPad. iPhone and iPod touch require iOS 4.0 or later. iPad requires iOS 5.0 or later. • Android: 2.1 and higher, certain features may require higher versions of Android Sonos ControllersYou can use any Sonos controller with the SONOS PLAY:3, including:•Sonos Controller for Android—Touch the Play Store or Market button on your Android device to download the free Sonos application from Google Play.•Sonos Controller for iPhone or the Sonos Controller for iPad—Tap the App Store button on your iPhone, iPod touch or iPad to download the free Sonos application, or you can download the application from iTunes®. (If you download from iTunes, you will need to sync before you see the Sonos logo display on your device)•Sonos Controller for Mac or PC—Download from our Website at: www.sonos.com/support/downloads.• SONOS CONTROLSonos is always working on new ways to help you control the music any way you want. For the latest list of Sonos controllers, please visit our Web site at www.sonos.com/products.Note: For the latest system requirements, including supported operating system versions, please visit our Web site at http://faq.sonos.com/specs.
SONOS PLAY:3 3PLAY:3 FrontNote: The SONOS PLAY:3’s front grille is not removable. Tampering with the grille may result in damage to your PLAY:3. On/Off Your Sonos system is designed to be always on; the system uses minimal electricity whenever it is not playing music. To quickly stop streaming audio in all rooms, select Pause All from the Rooms menu. To stop streaming audio in one room, press the Play/Pause button on the player.Status indicator Indicates the current status of the PLAY:3. When the PLAY:3 is in normal operation, you can turn the white status indicator light on and off. For a complete list of status indications, please go to http://faq.sonos.com/led. Play/Pause Toggles between playing and pausing the audio in this room (defaults to restarting the same music source when pressed unless a different source is selected).• Press once to start or stop streaming audio• Press twice to skip to the next track (if applicable to the selected music source)Volume up (+) Volume down (-)Press these buttons to adjust the volume up and down.
Product Guide4PLAY:3 BackThreaded mounting hole1/4 inch (6.75mm) / 20-threadThe SONOS PLAY:3 has an integrated mounting hole on the back of the unit so it can be wall-mounted if desired (mounting bracket not included.) See "Wall Mounting the PLAY:3" on page 5 for more information. Ethernet switch connector Use Category 5 Ethernet cable to connect to a router, computer, or additional network device such as a network-attached storage (NAS) device.LED indicators:• Flashing Yellow (network activity)• Green (link connection)AC power (mains) input (~100-240 V, 50-60 Hz)Use the supplied power cord to connect to a power outlet. Be sure to insert the power cord firmly into the back of the PLAY:3 until it is flush with the back of the unit.
SONOS PLAY:3 5Selecting a LocationYou can locate the SONOS PLAY:3 just about anywhere. Its compact size makes it easy to place the PLAY:3 on the kitchen counter, or take it out to the patio with you. For maximum enjoyment, we have a few guidelines:• The PLAY:3 can be positioned either horizontally or vertically to accommodate the desired space—the EQ (audio equalization) will automatically adjust to create the best possible sound when the orientation is changed.• The PLAY:3 is designed to work well even when placed next to a wall or other surface. For optimum performance, main-taining more than 1 inch (2.5 cm) clearance around the back of the unit is recommended.• Care should be taken if placing the SONOS PLAY:3 close to an older CRT (cathode ray tube) television. If you notice any discoloration or distortion of your picture quality, simply move the PLAY:3 further from the television.• The PLAY:3 is not water-resistant. Don’t leave it outside during a rain storm or position it near water.Wall Mounting the PLAY:3The SONOS PLAY:3 has a 1/4 inch (6.75mm) integrated, threaded mounting hole. If desired, you can easily wall mount your PLAY:3 using a suitable mounting bracket (not included). Simply choose a location that’s close to an electrical outlet, taking care to avoid heat, steam, dripping water or hidden wiring, and follow the instructions included with the mounting bracket. Note: Be sure the wall mount bracket you purchase will support at least 10lbs. (4.5 kgs).
Product Guide6Adding to an Existing Sonos SystemOnce you’ve got your Sonos music system set up, you can easily add more Sonos components any time (up to 32 rooms). If your house has structured (built-in) network wiring, you can make a wired connection to the new Sonos component(s). If you don’t have structured network wiring, our built-in wireless technology is ideal for you. 1.Select a location for your PLAY:3 (see "Selecting a Location" on page 5 for optimal placement guidelines.)2.Attach the power cord to the PLAY:3, and apply power. Be sure to push the power cord firmly into the back of the PLAY:3 until it is flush with the back of the unit.3.Choose one of the following options:• Using a handheld Sonos controller: Select Add a Sonos Component from the Settings menu and follow the on-screen prompts to add this component to your Sonos system.• Using the Sonos Controller for Mac or PC: Select Add a Sonos Component from the Manage menu and follow the prompts to add this component to your Sonos system.Creating a Stereo PairThe Stereo Pair setting allows you to group two PLAY:1s, PLAY:3s or PLAY:5s in the same room to create a wider stereo experience. In this configuration, one unit serves as the left channel and the other serves as the right channel. You cannot create a mixed stereo pair—the Sonos components in the stereo pair must be the same. If you would like to add surround speakers to a PLAYBAR configuration, see "Surround Speakers" on page 8 instead.Optimum placement information• When creating a stereo pair, it is best to place the two Sonos components 8 to 10 feet away from each other.• Your favorite listening position should be 8 to 12 feet from the paired Sonos components. Less distance will increase bass, more distance will improve stereo imaging.Note: If you want to make a wired connection, connect a standard Ethernet cable from your router or another Sonos component (or a live network wall plate if you have built-in wiring) to an Ethernet switch connection on the back of the new Sonos component.
SONOS PLAY:3 7Using a handheld Sonos controller1.Select Settings -> Room Settings.2.Select a PLAY:3 to pair.3.Select Create Stereo Pair, and touch Next.4.Select the other PLAY:3 you wish to pair.5.Press the Volume Up button on the PLAY:3 you wish to use as the left channel.The units automatically connect to form a stereo pair.To separate a stereo pair:1.Select Settings -> Room Settings.2.Select the stereo pair you wish to separate (the stereo pair appears with L + R in the Room name.)3.Select Separate Stereo Pair, and touch Separate to confirm.Note: The Stereo Pair setting is for use with PLAY:1, PLAY:3 and PLAY:5 units only. You cannot create a mixed stereo pair—both Sonos components in the stereo pair must be the same.
Product Guide8Using the Sonos Controller for Mac or PC1.Choose one of the following:• Using the Sonos Controller for PC: Select Settings from the Manage menu.• Using the Sonos Controller for Mac: Select Preferences -> Room Settings from the Sonos menu. 2.Select a PLAY:3 you want to pair from the Room Settings for drop-down list. 3.Click Create Stereo Pair and follow the prompts to set up the stereo pair.To separate a stereo pair:1.Choose one of the following:• Using the Sonos Controller for PC: Select Settings from the Manage menu.• Using the Sonos Controller for Mac: Select Preferences -> Room Settings from the Sonos menu. 2.Select the Sonos stereo pair you wish to separate from the Room Settings for drop-down (the stereo pair will appear with L + R in the room name). 3.On the Basic tab, click Separate Stereo Pair.4.Click Separate.Surround SpeakersAdding surround speakersYou can easily pair two PLAY:1 or PLAY:3 components with a PLAYBAR to function as left and right surround channels in your Sonos surround sound experience. You can either configure surround speakers during the setup process, or follow the steps below to add them.• Make sure the Sonos products are the same—you cannot combine a PLAY:1 and a PLAY:3 to function as surround speakers.• Be sure to follow these instructions to set up your surround speakers. Do not create a room group or stereo pair as these will not achieve the left and right surround channel functionality. Using a handheld Sonos controller1.From the Settings menu, select Room Settings.2.Select the room the PLAYBAR is located in. 3.Select Add Surround Speakers.4.Follow the prompts to add first a left and then a right surround speaker.Using the Sonos Controller for Mac or PC1.Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).2.Select Room Settings if it is not already highlighted on the left.3.From the Basic tab, select Add Surround Speakers.4.Follow the prompts to add first a left and then a right surround speaker.
SONOS PLAY:3 9Surround settingsThe default setting is determined by the calibration process. If you wish to make a change, you can follow the steps below.Using a handheld Sonos controller1.From the Settings menu, select Room Settings.2.Select the room the PLAYBAR and surround speakers are located in. It appears as Room (+LS+RS) on the Room Settings menu. 3.Select Advanced Audio -> Surround Settings. 4.Choose one of the following:•SURROUNDS: Choose On or Off to turn the sound from the surround speakers on and off.• Drag your finger across the slider to increase or decrease the volume of the surround speakers. Using the Sonos Controller for Mac or PC1.Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).2.Select Room Settings if it is not already highlighted on the left.3.Choose the room the PLAYBAR and surround speakers are located in from the Room Settings for drop-down.4.Select the Surrounds tab.5.Choose one of the following:•SURROUNDS: Check to turn the sound from the surround speakers on; uncheck to turn it off.• Click and drag the slider to increase or decrease the volume of the surround speakers. 6.Close the Settings window when changes are complete.Removing surround speakersUsing a handheld Sonos controller1.From the Settings menu, select Room Settings.2.Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS) on the Room Settings menu. 3.Select Remove Surround Speakers.4.Select Next to drop the surround sound speakers from your surround system. If these were newly purchased PLAY:3s they will appear as Unused on the Rooms menu. If these PLAY:3s existed in your household previously, they revert back to their previous state. You can now move them to another room for individual use. If you want to add them back as surround speakers, see "Adding surround speakers" on page 8 for help.Using the Sonos Controller for Mac or PC1.Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).2.Select Room Settings if it is not already highlighted on the left.
Product Guide103.Choose the room the PLAYBAR is located in from the Room Settings for drop-down list. The room name appears as Room (+LS+RS). 4.From the Basic tab, click Remove Surround Speakers. If these were newly purchased PLAY:3s, they will appear as Unused in the Rooms pane. If these PLAY:3s existed in your household previously, they revert back to their previous state. Playing MusicYou can use any SONOS controller to select music—simply touch to select from the Music menu on a handheld controller, or click to select from the MUSIC pane within the Sonos Controller for Mac or PC.RadioSonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast programs. You can easily find radio from all over the world—music, news, and variety programming, including archived shows and podcasts. To select an Internet radio station, simply select Radio and choose a station.Music servicesA music service is an online music store or online service that sells audio on a per-song, per audiobook, or subscription basis. Sonos is compatible with several music services - you can visit our Web site at www.sonos.com/howitworks/music/partners for the latest list. (Some music services may not be available in your country. Please check the individual music service’s Web site for more information.) If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user name and password information to Sonos as needed and you’ll have instant access to the music service from your Sonos system. 1.To add a music service, touch More Music from the Music menu on your handheld controller.2.Select the Sonos-compatible music service you would like to add. 3.Select I already have an account. Type your music service user name and password, and then touch OK. Your user name and password will be verified with the music service. As soon as your credentials have been verified, the music service displays on the Music menu.Free music service trials are available in some countries. (Please check the individual music service’s Web site for more information.) If there is a music service trial visible on your More Music menu, simply touch it to select. Touch I’m new to [music service], and then follow the prompts to activate the music trial. After the trial period is up, you will need to subscribe to the music service to keep the music playing.Local music libraryThe Sonos system can play music from any computer or network-attached storage (NAS) device on your home network where you have shared music folders. During the setup process, you are guided through the process of accessing your local music library (such as your iTunes library). Over time, you may wish to add or remove folders from this list.
SONOS PLAY:3 11To make changes to your shared folders list, select the Settings menu from a handheld Sonos controller and then choose one of the following options:• To add a new music folder to Sonos, select Manage Music Library-> Music Library Setup -> Add New Share on a hand-held controller.• To remove a music folder, select Manage Music Library-> Music Library Setup. Touch the share you wish to remove and then select Remove. The Sonos system indexes your music folders so you can view your music collection by categories (such as artists, albums, composers, genres, or tracks.) If you add new music to a folder that is already indexed, simply update your music index to add this music to your Sonos music library.• To update your music library, select Manage Music Library -> Update Music Index Now. If you’d like your music library to update automatically each day, select Schedule Music Index Updates and then select an update time.Wireless iTunes playback from iOS devicesYou can select and play music and podcasts stored on any iPad, iPhone, or iPod touch that’s on the same network as your Sonos components. Playback is perfectly synchronized, in any or every room of your home. Simply choose This iPad, This iPhone, or This iPod touch from the Sonos app on your iOS device to make audio selections and then you can use any Sonos controller to control playback.Wireless iTunes playback is compatible with:• iPod touch, 4th generation or later (running iOS 6 or later)• iPhone 3GS or later (running iOS 6 or later)• iPad 2 (running iOS 6 or later)• iPad, 3rd generation or later (running iOS 6 or later)•iPad miniWireless playback from Android devicesYou can select and play music stored on any Android device that’s on the same network as your Sonos components. Playback is perfectly synchronized, in any or every room of your home. Simply choose This Mobile Device from the Sonos app on your Android smartphone or tablet to make audio selections and then you can use any Sonos controller to control playback.Wireless music playback is compatible with Sonos software update 4.1.1 and higher, and any device running Android 2.1 and higher. (Wireless playback of podcasts is supported on Android 2.2 and higher.) Equalization SettingsThe SONOS PLAY:3 ships with the equalization settings preset to provide the optimal playback experience. If desired, you can change the sound settings (bass, treble, balance, or loudness) to suit your personal preferences.1.Using a handheld controller, select Settings -> Room Settings.2.Touch to select a room.3.Select Music Equalization, and then drag your finger across the bass, treble, or balance sliders to make adjustments.
Product Guide124.To change the Loudness setting, touch On or Off. (The loudness setting boosts certain frequencies, including bass, to improve the sound at low volume.)Basic TroubleshootingIf a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.PLAY:3 not detected during setupA network or a firewall issue may be preventing the PLAY:3 from connecting to your Sonos system. If this is a wireless PLAY:3, try moving the Sonos components closer together, or wire the PLAY:3 temporarily to see if the problem is related to wireless interference. If you encounter this message when installing the first Sonos component (wired to your router), you can try the steps below to resolve this issue. If you are still experiencing problems, please contact Sonos Customer Support.1.Check the firewallFirewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos Controller for Mac or PC. Please go to our Web site at http://faq.sonos.com/firewall for additional information. If this does not resolve the problem, you can try step 2 below.2.Check the routerYou can bypass your router’s switch to determine whether there are any router configuration issues by connecting a BRIDGE (or other Sonos component) as depicted in the following illustration (note that the BRIDGE and the computer still have Internet access in this configuration):Note: Do not open the system as there is a risk of electric shock. Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information.
SONOS PLAY:3 13• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port. • Temporarily remove any other components that are wired to your network. • Connect an Ethernet cable from the computer directly to the back of the Sonos component, and then connect another Ethernet cable from the Sonos component directly to one of the LAN ports on your router. • When you make a change to your network configuration, you may need to power cycle the Sonos component by unplugging the power cord, and then plugging it back in.• If you are not using a router, you can visit our Web site at http://faq.sonos.com/norouter for more information.3.Check the wiringCheck the link/activity lights on both the router and the Sonos component. The link lights should be lit solid and the activity lights should be blinking. • If the link lights are not lit, try connecting to a different port on your router. • If the link lights still do not light, try connecting a different Ethernet cable.Not all rooms are visibleYou are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by following the steps below.• Using a handheld Sonos controller: From the Settings menu, touch Advanced Settings, and then Wireless Channel. Choose another wireless channel from the list.• Using the Sonos Controller for PC: Select Settings -> Advanced from the Manage menu. On the General tab, select another wireless channel from the list. • Using the Sonos Controller for Mac: Select Preferences -> Advanced from the Sonos menu. On the General tab, select another wireless channel from the list.
Product Guide14It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may occur during the wireless channel change.Important Safety Information1.Read these instructions.2.Keep these instructions.3.Heed all warnings.4.Follow all instructions.5.Do not use this apparatus near water. 6.Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos components. 7.Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that produce heat.8.Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 9.Only use attachments/accessories specified by the manufacturer.10.Unplug this apparatus during lightning storms or when unused for long periods of time.11.Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. 12.The Mains plug should be readily available to disconnect the equipment.13.Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture. 14.Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as vases, on the apparatus.Specifications Feature DescriptionAudioAmplifier Three Class-D digital amplifiersSpeakers Three driver speaker system - two 3" mid-range drivers, and one tweeter. Each driver of the product is individually powered by a dedicated amplifier.Bass Radiator One rear firing bass radiator with a 60 sq. cm surface areaStereo Pair setting Allows you to group two PLAY:3's in the same room with one PLAY:3 serving as the left channel and the other as the right channel.Music
SONOS PLAY:3 15* Specifications subject to change without notice.Audio Formats Supported Support for compressed MP3, iTunes Plus, WMA (including purchased Windows Media downloads), AAC (MPEG4), AAC+, Ogg Vorbis, Audible (format 4), Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF files.Native support for 44.1kHz sample rates. Additional support for 48kHz, 32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates.Note: Apple "Fairplay", AAC Enhanced and WMA Lossless formats not currently supported. Previously purchased Apple "Fairplay" DRM-protected songs may be upgraded. See Apple for details.Music Services Supported Sonos works seamlessly with 7Digital, 8Tracks, Amazon Cloud Player, AUPEO!, Dar.fm, Deezer, Hearts of Space, iHeartRadio, JB Hi-Fi NOW, JUKE, Last.fm, MOG, Murfie, Napster®, Pandora®, Qobuz, Rdio®, Rhapsody®, SiriusXM™ Internet Radio, Simfy, Slacker® Radio, Songl, Songza, Spotify®, Stitcher SmartRadio™, TuneIn, Wolfgang’s Vault®, WiMP, and downloads from any service offering DRM-free tracks (service availability varies by region)Operating Systems (for stored files) Windows® XP SP3 and higher; Macintosh OS X 10.6 and higher; NAS (network-attached storage) devices supporting CIFSInternet Radio Supported Streaming MP3 or WMAAlbum Art Supported JPEG, PNG, BMP, GIFPlaylists Supported Rhapsody, iTunes, WinAmp, Windows Media Player, and MusicMatch (.m3u, .pls, .wpl)Networking*Wireless Connectivity SonosNet 2.0, a secure AES encrypted, peer-to-peer wireless mesh networkNetwork Bridging One 10/100Mbps Ethernet portInternet connectivity Internet connection required for access to Internet radio stations, online music services and software updates. (DSL, cable modem or LAN-based high-speed Internet connection required.) Internet functionality may require payment of separate fee to a service provider; local and/or long distance telephone charges may apply.GeneralPower Supply AC 120/240V, 50-60 Hz, auto-switchableFront Panel Buttons Volume and MuteFront Panel LED Indicators Status indicator and Mute statusDimensions (H x W x D) 5.2 x 10.5 x 6.3 in. (132 x 268 x 160 mm)Threaded mount 1/4" (6.75mm) / 20-threadWeight 5.7 lb (2.6 kg)Operating Temperature 32º to 104º F (0º to 40º C)Storage Temperature 4º to 158º F (-20º to 70º C)Product Finish White with light metallic grille; black with graphite grille

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