Sonos RM012 802.11 a/b/g/n (HT20) Client Device User Manual Sonos PLAY 1

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Document ID	3529021
Application ID	GTLXX/YQVZon11XMKzKQqg==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	Yes
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	38.88kB (486029 bits)
Date Submitted	2017-08-28 00:00:00
Date Available	2018-02-24 00:00:00
Creation Date	2016-05-03 09:23:25
Producing Software	Acrobat Distiller 11.0 (Windows)
Document Lastmod	2017-07-10 21:31:07
Document Title	Sonos PLAY:1
Document Creator	FrameMaker 2015.2
Document Author:	Sonos, Inc.

(Model:S13)
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not
limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc.
Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. &
Tm. Off.
Sonos products may be protected by one or more patents. Our patent-to-product information can be found here:
sonos.com/legal/patents
AirPlay®, Apple Music™, FairPlay®, iPad®, iPhone®, iPod®, Tunes®, and OS X®, are trademarks of Apple Inc., registered in the U.S.
and other countries.
"Made for iPod", "Made for iPhone", and "Made for iPad" mean that an electronic accessory has been designed to connect specifically to
iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this
accessory with iPod, iPhone, or iPad may affect wireless performance.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.
Android™ is a trademark of Google, Inc.
Amazon, Kindle, Kindle Fire, the Amazon Kindle logo and the Kindle Fire logo are trademarks of Amazon.com, Inc. or its affiliates.
Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
© Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective owners.
March 2017
©2004-2017 by Sonos, Inc. All rights reserved.
One (Model:S13)
The One (Model:S13) is the voice speaker for music lovers.
• Now you can control Sonos with your voice using Amazon Alexa (and other voice services as they
become available).
• Two custom-designed drivers, 3.5 in / 9 cm mid-woofer and tweeter, each with a dedicated amplifier.
• Works seamlessly with the complete range of Sonos products.
New to Sonos?
It takes just a few steps to get Sonos up and running—get the Sonos app and follow the setup instructions
(see The Sonos App for download info). Once you’ve got it set up, you can add more speakers any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding a One (Model:S13) to an existing Sonos
system, see Adding to an Existing Sonos System for more information.
Your Home Network
To use the Sonos app, your device must be on the same Wi-Fi network as Sonos. If you need help, please go
to http://faq.sonos.com/searching.
Requirements
To access music services, Internet radio, and music stored on your computer or Network-Attached Storage
(NAS) device, make sure your network meets these requirements.
2
Product Guide
Note: Make sure your network has a high-speed Internet connection because
Sonos is designed to provide you with free, online software updates. Your Sonos
system must be registered to receive these updates so be sure to register during
the setup process. We do not share your e-mail address with other companies.
• High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of
music services. (If your Internet service provider only offers satellite Internet access, you may experience
playback issues due to fluctuating download rates.)
• If your modem isn’t a modem/router combination and you want to take advantage of Sonos’ automatic
online updates or use a streaming music service, you’ll need to install a wireless router before setting up
Sonos.
Note: Sonos communicates over a 2.4GHz home network supporting 802.11
b/g/n wireless technology. 802.11n only network configurations are not
supported—you can either change the router settings to 802.11 b/g/n or connect a
Sonos product to your router.
• Connect a Sonos BOOST or speaker to your router if:
• You have a larger home where the Wi-Fi performance isn’t reliable and you want to strengthen the
wireless performance of your Sonos system.
• Your Wi-Fi network is already in high demand with streaming video and web surfing and you want to
create a separate wireless network exclusively for your Sonos speakers.
• Your network is 5GHz only (not switchable to 2.4GHz).
• You have configured your router to support only 802.11n and can’t change the settings to support
802.11 b/g/n.
• For best results, you should connect the computer or NAS drive that contains your personal music library
collection to your network router using an Ethernet cable.
The Sonos App
You can use the free Sonos app with any compatible device, including:
• Sonos app (Android)—Android 4.0 and higher; certain features require later versions.
Touch the Play Store or Market button on your Android device to download the free Sonos app from
Google Play.
• Sonos app (iOS)—iPhone, iPad and iPod touch running iOS 8.0 or later; certain features may require
later versions.
Touch the App Store button on your iPhone, iPod touch or iPad to download the free Sonos app, or
download the application from iTunes®. (If you download from iTunes, you will need to sync before you
see the Sonos logo display on your device.)
• Sonos app (PC)—Windows® 7 and higher; certain features require later versions.
Download from our website at www.sonos.com/support/downloads.
• Sonos app (Mac)—Macintosh® OS X 10.9 or later
Download from our website at www.sonos.com/support/downloads.
3
Sonos One
One (Model:S13) Top / Back
Status indicator light
Microphone mute
Join button
Ethernet port
AC power (Mains) input
On/Off
Your Sonos system is designed to stay on; when you’re not using it,
Sonos uses minimal electricity.
• To quickly stop the music everywhere, touch Pause All from the
Rooms menu in the Sonos app.
• To stop the audio in just one room, you can touch the Play/Pause
button on the speaker.
Status indicator
Indicates the current status. During normal operation the white light is
dimly lit, brightening when touch controls are activated. If you don’t
want to see it, you can turn the white light off from Room Settings.
Microphone mute
Touch to turn the microphone on and off. When the light is on, voice
control is on and you can use voice commands; when the light is off,
voice control is off.
Play/Pause button
Toggles between playing and pausing the audio (defaults to restarting
the same music source when pressed unless a different source is
selected). Touch to start or stop streaming audio.
4
Product Guide
Volume up (+)
Volume down (-)
The Volume Up touch control is on the right; Volume Down on the left.
To change the volume quickly, you can touch and hold.
Next track
Previous track
Swipe left to right between the touch controls to get to the next track;
swipe right to left to hear the previous track.
(Next/Previous touch controls don’t work when you’re listening to a
radio station.)
Join button
Press the round Join button on the back of the unit to connect the One
(Model:S13).
Ethernet port
You can use an Ethernet cable (supplied) to connect the One
(Model:S13) to a router, computer, or additional network device such as
a network-attached storage (NAS) device.
AC power (mains) input
(100 - 240 VAC, 50/60 Hz)
Use only the supplied power cord to connect to a power outlet (using a
third-party power cord will void your warranty).
Insert the power cord firmly into the One (Model:S13) until it is flush
with the bottom of the unit.
Selecting a Location
You can locate a One (Model:S13) just about anywhere. For maximum enjoyment, we have a few guidelines:
• The One (Model:S13) is designed to work well even when placed next to a wall or other surface. For best
performance, we recommend maintaining more than 1 inch (2.5 cm) clearance around the back of the
unit.
• The One (Model:S13) is humidity-resistant so you can use it in the bathroom; however it is not waterresistant so don’t position it near water or leave it outside during a rain storm.
Adding to an Existing Sonos System
Once you’ve got your Sonos music system set up, you can easily add more Sonos products any time (up to
32).
1. Select a location for your One (Model:S13) (see Selecting a Location above for optimal placement
guidelines.)
2. Attach the power cord to the One (Model:S13) and apply power. Be sure to push the power cord firmly
into the bottom of the One (Model:S13) until it is flush with the bottom of the unit.
Note: If you want to make a wired connection, connect a standard Ethernet cable
from your router or another Sonos product (or a live network wall plate if you have
built-in wiring) to an Ethernet port on the back of the One (Model:S13).
3. Choose one of the following options:
• Using the Sonos app on a mobile device: Select Add a Player or SUB from Settings and follow the onscreen prompts to add this product to Sonos.
• Using the Sonos app on a Mac or PC: Select Add a Player or SUB from the Manage menu and follow
the prompts to add this product to Sonos.
Sonos One
Thick walls, 2.4 GHz cordless telephones, or the presence of other wireless devices can interfere with or block
the wireless network signals from Sonos. If you experience difficulty after positioning a Sonos product, try one
or more of the following resolutions—relocate the Sonos product; change the wireless channel your music
system is operating on; connect a Sonos product to your router if your setup is currently wireless.
Tune Your Room with Trueplay™
Go ahead, put your Sonos speakers wherever you want. Trueplay listens to your room and tunes your
speakers so you hear the sound you love, custom tuned to the room where you’re listening (works on mobile
devices running iOS 8 or later).
Choose Settings -> Room Settings. Pick a room and touch Trueplay Tuning to get started.
Note: Trueplay tuning is not available if VoiceOver is enabled on your iOS device. If
you want to tune your speakers, first turn VoiceOver off on your device and then
select Settings -> Room Settings from the Sonos app.
Creating a Stereo Pair
The stereo pair setting lets you group two One (Model:S13)s in the same room to create a wider stereo
experience. One speaker serves as the left channel and the other serves as the right channel.
Note: You can also create a stereo pair using two PLAY:1s, PLAY:3s or PLAY:5s.
You just can’t create a mixed stereo pair—the speakers have to be the same type.
Placement information
• When you’re creating a stereo pair, place the two Sonos speakers 8 to 10 feet away from each other.
• Your favorite listening position should be 8 to 12 feet from the paired speakers—less distance will
increase bass, more distance will improve stereo imaging.
6
Product Guide
Using the Sonos app on a mobile device
1. Select Settings -> Room Settings.
2. Select a One (Model:S13) to pair.
3. Select Create Stereo Pair, and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Select Settings -> Room Settings.
2. Select the stereo pair you wish to separate (the stereo pair appears with L + R in the room name.)
3. Select Separate Stereo Pair.
Using the Sonos app on a Mac or PC
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select a One (Model:S13) you want to pair from the Room Settings for drop-down list.
3. Click Create Stereo Pair and follow the prompts to set up the stereo pair.
To separate a stereo pair:
1. Choose one of the following:
• Using your PC, select Settings from the Manage menu.
• Using your Mac, select Preferences -> Room Settings from the Sonos menu.
2. Select the Sonos stereo pair you wish to separate from the Room Settings for drop-down (the stereo pair
will appear with L + R in the room name).
3. On the Basic tab, click Separate Stereo Pair.
Surround Speakers
Adding Surround Speakers
You can easily pair two One (Model:S13)s with a PLAYBAR or PLAYBASE to operate as left and right
surround channels in your Sonos surround sound experience.
Note: You can also use two PLAY:1s, PLAY:3s or PLAY:5s—the two speakers just
have to be the same type.
Follow the instructions below to set up your surround speakers. Don’t create a room group or stereo pair
because those won’t give you the left and right surround channel functionality.
Sonos One
Using the Sonos app on a mobile device
1. From the Settings menu, select Room Settings.
2. Select the room the PLAYBAR or PLAYBASE is located in.
3. Select Add Surrounds.
4. Follow the prompts to add first a left and then a right surround speaker.
Removing surround speakers
1. From the Settings menu, select Room Settings.
2. Select the room the surround speakers are associated with. The room name appears as Room (+LS+RS)
on the Room Settings menu.
3. Select Remove Surrounds.
4. Select Next to drop the surround sound speakers from your surround system. If these were newly
purchased One (Model:S13)s they will appear as Unused on the Rooms menu. If these One (Model:S13)s
existed in your household previously, they revert back to their previous state.
You can now move them to another room for individual use.
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.
1. From the Settings menu, select Room Settings.
2. Select the room the PLAYBAR and surround speakers are located in. It appears as Room (+LS+RS) on the
Room Settings menu.
3. Select Advanced Audio -> Surround Settings.
4. Choose one of the following:
• Surrounds: Choose On or Off to turn the sound from the surround speakers on and off.
• TV Level: Drag your finger across the slider to increase or decrease the volume of the surround speakers
for playing TV audio.
• Music Level: Drag your finger across the slider to increase or decrease the volume of the surround
8
Product Guide
speakers for playing music.
• Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
• Balance Surround Speakers (iOS): Select Balance Surround Speakers and follow the prompts to
manually balance your surround speaker levels.
Using the Sonos app on a Mac or PC
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list.
4. From the Basic tab, select Add Surround Speakers.
5. Follow the prompts to add first a left and then a right surround speaker.
Removing surround speakers
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR is located in from the Room Settings for drop-down list. The room name
appears as Room (+LS+RS).
4. From the Basic tab, click Remove Surrounds. If these were newly purchased One (Model:S13)s, they will
appear as Unused in the Rooms pane. If these One (Model:S13)s existed in your household previously,
they revert back to their previous state.
Changing the surround settings
The default setting is determined by the calibration process. If you wish to make a change, you can follow the
steps below.
1. Select Manage -> Settings (PC) or Sonos -> Preferences (Mac).
2. Select Room Settings if it is not already highlighted on the left.
3. Choose the room the PLAYBAR and surround speakers are located in from the Room Settings for drop-
down.
4. Select the Surrounds tab.
5. Choose one of the following:
• Surrounds: Check to turn the sound from the surround speakers on; uncheck to turn it off.
• TV Level: Click and drag the slider to increase or decrease the volume of the surround speakers for
playing TV audio.
• Music Level: Click and drag the slider to increase or decrease the volume of the surround speakers for
playing music.
• Music Playback: Choose Ambient (default; subtle, ambient sound) or Full (enables louder, full range
sound). This setting applies only to music playback, not TV audio.
Playing Music
Make a selection from the Menu on your mobile device or from the MUSIC pane on a Mac or PC.
9
Sonos One
Radio
Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and
broadcast programs. You can easily find radio stations from all over the world—music, news, and variety
programming, including archived shows and podcasts.
To select a radio station, simply select Radio by TuneIn and choose a station.
Music services
A music service sells audio on a per-song, per audiobook, or subscription basis. Sonos is compatible with
most music services—visit our website at www.sonos.com/music for the latest list. (Some music services
may not be available in your country. Please check the individual music service’s website for more
information.)
If you’re subscribed to a music service that’s compatible with Sonos, just add your music service user name
and password information to Sonos as needed and you’ll have instant access to the music service from your
Sonos system.
1. To add a music service, touch Add Music Services from the Menu.
2. Select the Sonos-compatible music service you would like to add.
3. Select Add to Sonos, and then follow the on-screen prompts. Your login and password will be verified
with the music service. As soon as your credentials have been verified, the music service displays on the
Menu.
Free music service trials are available in some countries. (Please check the individual music service’s website
for more information.) If there is a music service trial visible on the Music Services menu, simply touch it to
select. Touch Add to Sonos -> I’m new to [music service], and then follow the prompts to activate the
music trial. After the trial period is up, you will need to subscribe to the music service to keep the music
playing.
Local music library
Sonos can play music from any computer or network-attached storage (NAS) device on your home network
where you have shared music folders (up to 65,000 songs). During the setup process, you are guided through
the process of accessing your local music library (such as your iTunes library). Over time, you may wish to add
or remove folders from this list.
Note: We recommend using the Sonos app for Mac or PC to add shared folders.
For more information, please visit our website at http://faq.sonos.com/manage.
To make changes to your local library using a mobile device, go to Settings and choose one of the following
options:
• To add a music folder, select Music Library Setup and:
• Touch
-> Add New Share (iOS).
• Touch Add New Share (Android).
• To remove a music folder, select Music Library Setup and:
• Touch
next to the folder you wish to remove (iOS).
• Touch the folder and select Remove Share (Android).
10
Product Guide
Sonos indexes your local music so you can view your music collection by categories (such as artists, albums,
composers, genres, or songs.) If you add new music, simply update your music index to add this music to
your Sonos music library.
• To update your music library, select Manage Music Library -> Update Music Index Now. If you’d like
your music library to update automatically each day, select Schedule Music Index Updates and then
select an update time.
Playing music from your mobile device
You can play music and podcasts stored on any mobile device that’s on the same network as Sonos. Just
choose On this [mobile device] from the Menu.
Google Play Music (Android devices)
You can play music to Sonos directly from the Google Play Music app on any Android device. This feature is
available for both Standard and All Access Google Play Music customers.
To play music directly from the Google Play Music app to Sonos, you must have both the Google Play Music
app and the Sonos app installed on your mobile device.
Simply open the Google Play Music app and connect to a Sonos room or room group to start the music.
Control Sonos from your Spotify app
You can always play Spotify from the Sonos app. Now you can control Sonos directly from your Spotify app
too (Spotify premium subscribers only).
While you’re listening to music in the Spotify app, select DEVICES AVAILABLE to connect to a Sonos room
or room group.
To use this feature you need to have a Sonos account. If you don’t have one, choose one of the following
options:
• On a mobile device: Go to Settings -> Advanced Settings and choose Control Sonos from Spotify.
• On a PC: Go to Manage -> Settings and choose Advanced. From the Music Sources tab, choose
Control Sonos from Spotify.
• On a Mac: Go to Sonos -> Preferences and select Advanced. From the Music Sources tab, choose
Control Sonos from Spotify.
Equalization Settings
The One (Model:S13) ships with the equalization settings preset to provide the optimal playback experience. If
desired, you can change the sound settings (bass, treble, balance, or loudness) to suit your personal
preferences.
Note: Balance is only adjustable when the One (Model:S13) is used in a stereo
pair.
1. Using a handheld controller, select Settings -> Room Settings.
2. Touch to select a room.
3. Select EQ, and then drag your finger across the sliders to make adjustments.
Sonos One
11
4. To change the Loudness setting, touch On or Off. (The loudness setting boosts certain frequencies,
including bass, to improve the sound at low volume.)
I have a new router
If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your
Sonos products after the router is installed.
Note: If the ISP technician connects a Sonos product to the new router, you only
need to restart your wireless Sonos products.
1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.
2. Reconnect them one at a time, starting with the Sonos product that is connected to your router (if one is
usually connected).
Wait for your Sonos products to restart. The status indicator light will change to solid white on each
product when the restart is complete.
If your Sonos setup is completely wireless (you don’t keep a Sonos product connected to your router), you
will also need to change your wireless network password. Follow the steps below:
1. Temporarily connect one of your Sonos players to the new router with an Ethernet cable.
2. Select Advanced Settings -> Wireless Setup from the Settings menu.
Sonos will detect your network.
3. Enter the password for your wireless network.
4. Once the password is accepted, unplug the player from your router and move it back to its original
location.
I want to change my wireless network password
If your Sonos system is set up wirelessly and you change your wireless network password, you will also need
to change it on your Sonos system.
1. Temporarily connect one of your Sonos players to your router with an Ethernet cable.
2. Choose one of the following options:
• Using the Sonos app on a mobile device, select Settings -> Advanced Settings -> Wireless Setup.
• Using the Sonos app on a PC, select Settings -> Advanced from the Manage menu. On the General
tab, select Wireless Setup.
• Using the Sonos app on a Mac, select Preferences -> Advanced from the Sonos menu. On the General
tab, select Wireless Setup.
3. Enter the new wireless network password when prompted.
4. Once the password is accepted, you can unplug the player from your router and move it back to its
original location.
12
Product Guide
Player Status Indicators
Indicator Lights
Status
Sonos Product
Additional Information
Flashing white
Powering up
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Solid white
(dimly lit)
Powered up and associated
with a Sonos system (normal
operation)
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
You can turn the white status indicator
light on or off from Room Settings.
(Sonos products that are paired together
share the same setting.)
Solid white
(brightly lit)
Touch control(s) active
PLAY:5 (gen2),
PLAYBASE
Brightens when touch controls are
activated.
Flashing green
Powered up, not yet
associated with a Sonos
system
Or,
WAC (wireless access
configuration) join ready
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
For a SUB, this may indicate the SUB is
not yet paired with a speaker.
Slowly flashing
green
Surround audio is off or
SUB audio is off
PLAY:1, PLAY:3,
PLAY:5 (gen2),
SUB
Applicable for speaker configured as a
surround speaker, or for a SUB paired
with a PLAYBAR.
Solid green
Volume set to zero or muted
CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
Flashing orange
During SonosNet setup, this
occurs after a button press
while the product is
searching for a household to
join.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
13
Sonos One
Indicator Lights
Status
Sonos Product
Additional Information
Rapidly flashing
orange
Playback / Next Song failed
CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
Indicates either playback or next song
was not possible.
Solid orange
During wireless setup, this
occurs while the Sonos open
access point is temporarily
active.
If you are not setting up
Sonos, this may indicate
warning mode.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5,
PLAYBAR,
PLAYBASE
If the orange light is on AND the speaker’s
volume level automatically reduces, this
indicates the speaker is in warning mode.
• Press the Pause button to stop the
audio.
• For Sonos products with a vent
opening (SUB, CONNECT:AMP),
check to make sure it’s not blocked.
• Check the room temperature to make
sure it’s less than 104°F/ 40° C.
• If the speaker is in direct sunlight,
provide shade.
• Allow the speaker to cool for several
minutes and then press Play to
restart the audio.
• If the problem does not resolve,
please contact Customer Care.
Flashing green
and white
Speakers are being linked to
your Sonos account.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Link the speaker(s) to your account. For
more information, see
http://faq.sonos.com/accountlink.
Flashing red and
white
Speaker repartitioning failed.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR,
PLAYBASE
Please contact Customer Care.
Flashing red
Speaker setup timed out.
This happens if a speaker is
plugged in for 30 minutes
without being set up.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY5,
PLAYBAR,
PLAYBASE
Unplug the speaker, wait 10 seconds,
plug it back in, and set it up.
14
Product Guide
Important Safety Information
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry soft cloth. Household cleaners or solvents can damage the finish on your Sonos
components.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus that
produce heat.
9. Protect the power cable from being walked on or pinched, particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Unplug this apparatus during lightning storms or when unused for long periods of time.
12. Refer all servicing to Sonos qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cable or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
13. The Mains plug should be readily available to disconnect the equipment.
14. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
moisture.
15. Do not expose apparatus to dripping or splashing and do not place objects filled with liquids, such as
vases, on the apparatus.
15
Sonos One
Specifications
Feature
Description
Audio
Amplifier
Two Class-D digital amplifiers
Tweeter
One tweeter creates a crisp and accurate high frequency response
Mid-Woofer
One mid-woofer ensures the faithful reproduction of mid-range frequencies
crucial for accurate playback of vocals and instruments, as well as delivery
of deep, rich bass
Stereo Pair setting
Turns two One (Model:S13)s into separate left and right channel speakers
5.1 Home Theater
Add two One (Model:S13) speakers to PLAYBAR and SUB for a true
surround sound experience
Music
Audio Formats Supported
Support for compressed MP3, AAC (without DRM), WMA without DRM
(including purchased Windows Media downloads), AAC (MPEG4), AAC+,
Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as
uncompressed WAV and AIFF files.
Native support for 44.1kHz sample rates. Additional support for 48kHz,
32kHz, 24kHz, 22kHz, 16kHz, 11kHz, and 8kHz sample rates. MP3 supports
all rates except 11kHz and 8kHz.
Note: Apple “Fairplay”, WMA DRM and WMA Lossless formats not currently
supported. Previously purchased Apple “Fairplay” DRM-protected songs
may be upgraded.
Music Services Supported
Sonos works seamlessly with most music services, including Apple
Music™, Deezer, Google Play Music, Pandora, Spotify and Radio by TuneIn,
as well as downloads from any service offering DRM-free tracks. Service
availability varies by region. For a complete list, see
http://www.sonos.com/music.
Internet Radio Supported
Streaming MP3, HLS/AAC, WMA
Album Art Supported
JPEG, PNG, BMP, GIF
Playlists Supported
Rhapsody, iTunes, WinAmp, and Windows Media Player (.m3u, .pls, .wpl)
Networking*
Wireless Connectivity
Connects to your home Wi-Fi network with any 802.11 b/g/n router.
802.11n only network configurations are not supported—you can either
change the router settings to 802.11 b/g/n or connect a Sonos product to
your router.
SonosNet™ Extender
Functions to extend and enhance the power of SonosNet, a secure AES
encrypted, peer-to-peer wireless mesh network dedicated exclusively for
Sonos to reduce Wi-Fi interference.
16
Product Guide
Feature
Description
Ethernet Port
One 10/100Mbps Ethernet port
SonosNet Extender
Functions to extend and enhance the power of SonosNet 2.0
General
Power Supply
100 - 240 VAC, 50/60 Hz, auto-switchable
Top Panel Buttons
Volume and Play/Pause.
Press the Play/Pause button once to start or stop the music; twice to skip to
the next track
Tap the Microphone Mute to turn voice services on or off. When the light is
on, voice services are on.
Top Panel LED
Status indicator
Microphone mute
Dimensions (H x W x D)
6.36 x 4.69 x 4.69 (in) / 161.45 x 119.7 X 119.7 (mm)
Threaded mount
Standard 1/4”-20 threaded mounting socket
Weight
3.96 lb (1.8 kg)
Operating Temperature
32º to 104º F (0º to 40º C)
Storage Temperature
4º to 158º F (-20º to 70º C)
Humidity Resistant
Designed to withstand high-humidity, such as in a bathroom with a running
shower. (The One (Model:S13) is not waterproof or water-resistant.)
Product Finish
White with white grille; black with black grille
* Specifications subject to change without notice.
Need More Help?
• Visit our Frequently Asked Questions (FAQ) pages at www.sonos.com/support.
• Ask us a question at http://www.sonos.com/emailsupport.
Product Guide Feedback?
We’d love to hear from you! We’ll read your feedback carefully and use it to help us improve our product
guides. Write to us at: docfeedback@sonos.com
If you’re having a problem with your Sonos system, please contact Customer Care so they can help. Email
them at http://www.sonos.com/emailsupport.


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