Sonos ZP001 Digital Music Transmission System User Manual

Sonos, Inc. Digital Music Transmission System

Contents

Users Manual 2 of 2

Sonos Digital Music System User Guide5-6 To adjust volume or mute zones1. From the Zone menu, use the scroll wheel to select the zone you want to change the volume settings for. 2. Use the Volume Up and Down buttons to change the volume to the desired level.3. Touch OK, and the Volume panel disappears. 4. To mute a zone or a zone group, touch the Mute button (within a zone group, the mute button automatically mutes the last room where volume controls were adjusted.) Touch the Mute button again to unmute. 5. To mute all the ZonePlayers in your household, touch and hold the Mute button for 3 seconds. Touch and hold again for 3 seconds to unmute all ZonePlayers. The volume panel appears over the current screen. Volume can be controlled for a zone group or for an individual zone.Single zone volume barGroup volume barMute indicatorMute indicator
Chapter 5: Using Your Sonos Controller 5-7The Controller Main MenusZone menu• View zones • Select zones• Link or drop zones in a zone group• Pause all ZonePlayersMusic menu• Music Library• Sonos Playlists• Internet Radio• Line-In Music Sources•System SettingsManaging Your Zones Touch the Zones button on your Controller to display the Zone menu where you can view the music selections playing in each room. From this menu, you can:• See an alphabetical list of the zones in your household, along with the music cur-rently playing in each zone• Group zones together to play the same music across zones (create a zone group)• Drop a zone from a zone group• Pause all ZonePlayers in your household
Sonos Digital Music System User Guide5-8Music will continue to play while you browse the Zone menu. Music you select will play in the zone you highlight on the Zone menu. Use the scroll wheel to highlight a zone, and touch OK. The Now Playing window appears. You can then touch the Music button to change the music selection for this zone. Zone groupsTwo or more zones can be grouped together to form a zone group, which allows you to play the same music across zones. You can also link all the ZonePlayers in your house with one touch by selecting All Zones-Party Mode. You can add and drop zones from a zone group while your music is playing. Note: The currently selected zone will always show at the top of your Controller screen so you can see which zone you are making changes to. Note: Any zones you add to a group will automatically drop their current music queue and begin to play the music that is playing in the zone group. You may sometimes want to save your music queue as a Sonos playlist before linking zones. See "To save a music queue as a Sonos playlist" on page 5-15.Zones buttonTouch the Zones button to view the music playing in each room
Chapter 5: Using Your Sonos Controller 5-9 To add a zone to a zone group 1. Touch the Zones button on your Controller.2. Highlight the zone or zone group you want to add a zone to, and touch Link Zone. 3. Highlight the zone you want to add to the group, and touch OK. If you want to join all the zones in your house to this music queue, select All Zones-Party Mode. All of your ZonePlayers will then play the same music until you drop the zones from the zone group. Note: The order in which you add a zone makes a difference. If you select Link Zone from a zone where there is no music playing, any zone you link to it will also be silent.Select zone to add to groupSelect zone where desired music is playing Kitchen and Garden make up a zone group The music queue from the added zone is automatically replaced by the music queue from the zone or zone group it was linked to so that both zones play the same music
Sonos Digital Music System User Guide5-10To drop a room from your zone group1. Touch the Zones button on your Controller.2. Use the scroll wheel to highlight the zone group you want to change, and touch Drop Zone.3. Highlight the zone you want to drop from the group, and touch OK. The room that’s removed from the zone group stops playing music. The other zones in the zone group continue unaffected.To turn off all ZonePlayersIf you want to stop your Sonos Digital Music System from playing music, press Pause All from the Zones menu. All of your ZonePlayers will remain off until you touch Play to restart each zone or zone group.Select zone to drop from group
Chapter 5: Using Your Sonos Controller 5-11Making Music SelectionsBrowsing your music libraryYou can browse for songs in a number of different ways. Using the Controller, you can make broad music selections like play all available music by a particular artist, or you can make specific selections like play a single track by a particular artist on a specified album. Selection choices include:•Artist•Album• Composer•Genre•Tracks• Imported Playlists• Browse by FolderThe Music QueueWhen you make music selections, they are added to a list of tracks called a music queue. You can create a different music queue for each zone in your house, or you can create a zone group and play the same music across multiple zones. A play indicator appears to the left of the currently playing track. When the current track ends, the next track in the queue starts to play, and play continues down through the list until the queue is completed. When you add tracks to a queue, they are placed at the end of the queue. Note: If a computer on your network is turned off or is in "standby" mode, the music folders on that computer are unavailable to the Sonos Digital Music System until the computer is turned back on. Note: You can add tracks to the music queue while other tracks in the queue are playing.
Sonos Digital Music System User Guide5-12To select from your music library 1. From the Zone menu, highlight the zone where you want to play music, and then touch the Music button.2. Select Music Library, and touch OK. 3. Use the scroll wheel to browse the music library, and then highlight a selection. 4. Choose one of the following options:•Touch the Play button to play now. Or, •Touch Add to Queue to add the selection to the end of your music queue. Or, •Touch OK to drill down through the menu structure for more choices if an artist, album, composer, genre or folder is selected. If you select by artist, all of your music by this artist is added to the music queue. To play a specific track by a particular artist, select Music Library→Artist and then touch OK to drill down through the menu structure until you see the track you want to play. Note: The music you select will play in the zone or zone group that is currently showing at the top of your Controller screen. Play indicator
Chapter 5: Using Your Sonos Controller 5-13If you’ve created Sonos playlists (tracks you’ve organized into lists), you can play them anytime by selecting Sonos Playlists from the Music menu. For more information, see "To save a music queue as a Sonos playlist" on page 5-15.5. Touch the Back button at any time to return to the previous music screen.Managing your music queue • You can delete a track from the queue, or clear the entire queue.• You can highlight a track in the queue list and touch OK to make it play now (the album art for this track then appears in the Now Playing window if it was saved with the track).• You can save a music queue as a Sonos playlist. • From the Now Playing screen, you can select Play Mode to cause the songs in the music queue to play in a different order. Note: If you have WAV files in your music collection, they are only available for browsing and/or selection via Track or Browse by Folder, as WAV files do not contain detailed information such as artist, title and genre.Note: Remember, the music you select will play in the zone or zone group that is currently showing at the top of your screen. To change zones, touch the Zones button. Once you have added selections to a music queue, you can make changes to the queue list by selecting the View Queue soft button.
Sonos Digital Music System User Guide5-14To remove a track from the music queue1. Touch View Queue.2. Use the scroll wheel to highlight the song you want to remove from the queue.3. Touch Remove/Clear. 4. Select Remove Track, and touch OK.The song disappears from the queue list.To clear the music queue1. Touch Remove/Clear from the View Queue window. 2. Select Clear Queue, and touch OK.This will clear the entire queue and the music will stop playing.To change the play mode1. From the Zones menu, touch OK to display the Now Playing screen. 2. Touch Play Mode. 3. Use the scroll wheel to select a play mode, and touch OK.Play mode icon
Chapter 5: Using Your Sonos Controller 5-15The selected play mode appears as an icon on the Now Playing screen. Shuffle. Plays the tracks in the music queue in a random order. Repeat. Repeats the music queue after the last track has finished. Shuffle/Repeat. Shows that both play modes are activated. Creating and Managing Sonos Playlists Sonos playlists are music queues you save for future listening. For example, you might want to create a jazz playlist, a party playlist, or an easy listening playlist. To save a music queue as a Sonos playlist1. From the View Queue window, touch Save Queue. 2. Select OK to save the playlist using the name displayed, or select Enter a Different Name and use the keyboard to type another name such as jazz or party.3. Touch OK after each letter entry, and then Accept when finished.
Sonos Digital Music System User Guide5-16You can access these saved Sonos playlists later from the Music menu. To delete a Sonos playlist1. From the Music menu, highlight Sonos Playlists, and touch OK.2. Use the scroll wheel to highlight the playlist you want to delete, and touch Delete Playlist.3. Highlight Yes to confirm, and touch OK.Internet RadioSonos provides you with a selection of third-party streaming MP3 broadcasts, grouped by category. You can add additional radio stations using the Sonos Desktop Controller software. These additional stations are placed in your Favorite Stations folder. 1. From the Music menu, select Internet Radio.2. Select the radio station category you want to choose from, and touch OK. 3. Select a radio station from the list, and touch the Play button. It immediately begins to play in the zone you have currently selected.
Chapter 5: Using Your Sonos Controller 5-174. To add a radio station from the preset list to your Favorite Stations folder, touch Add to Favorites. 5. To add a radio station that does not appear in the Sonos supplied list, use the Desktop Controller software. See "To add an Internet radio station" on page 3-18 for additional information.System SettingsYou can control many of the settings and preferences for the Sonos Digital Music System using your Controller. Music equalization. Control a ZonePlayer’s sound settings.Music library management. Manage your shared music folders. Add a ZonePlayer. Add new ZonePlayers to your Sonos Digital Music System.Rename ZonePlayers. Change the name of a ZonePlayer.Controller settings. Adjust the preference settings for your Controller. Online updates. Search for and download software updates for your Sonos Digital Music System. If you have not yet registered your music system, you will be prompted to register before you can download updates.
Sonos Digital Music System User Guide5-18Advanced settings. The following advanced settings may be changed when necessary. Detailed information for each option is presented later in this chapter. •System registration. If you did not register your music system during the setup process, you can use this option to register later. •Auto check for system updates. This preference option allows Sonos to auto-matically check for you on the availability of system updates. •Auto update Internet radio station list. This preference option allows Sonos to automatically update your Internet radio station list. •Line-in encoding. Set the encoding for external music sources to WMA (de-fault) or WAV.•Wireless channel. Change the wireless channel used by your Sonos Digital Mu-sic System. About your Digital Music System. Display detailed information regarding your Sonos Digital Music System.Adjusting the Sound Settings for a ZonePlayerYou can change the sound settings (treble, bass, loudness, or balance) for each individual ZonePlayer. 1. From the Music menu, select System Settings→Music Equalization, and touch OK.2. Use the scroll wheel to highlight the zone where you wish to change the settings, and touch OK.3. Highlight the setting you wish to change, and touch OK.A control slide appears on top of the current screen
Chapter 5: Using Your Sonos Controller 5-194. Use the scroll wheel to make adjustments to the control slide that appears on the screen, and then touch OK.5. If at any time you wish to change the settings for a ZonePlayer back to their original default values, select Reset All. Managing Your Music FoldersYou can add or remove the shared folders Sonos accesses music from at any time. You may need to make changes if you add a computer to your home network, or if you move shared folders from one location to another. If you add new music to a folder that is already indexed, you can simply update your music index to add this music to your library. To view your shared folders1. From the Music menu, use the scroll wheel to highlight System Settings.2. Highlight Music Library Management, and touch OK. 3. Highlight Music Library Setup, and touch OK.
Sonos Digital Music System User Guide5-20The shared music folders that are currently accessible to your Sonos Digital Music System are displayed. To add a new shared folder1. To make another shared folder available to your Sonos Digital Music System, touch Add New from the Selected Shared Folders screen. Your network will be scanned for shared folders that your system is not currently accessing. 2. To select a shared folder from the displayed list, use the scroll wheel to highlight a shared folder, and touch the OK button.3. If this shared folder does not require a username and password, touch OK and the selected folder is added to your music system. If this shared folder requires a username and password, continue on to step 4. Note: If a computer on your network is turned off or is in standby mode, the music folders on that computer are unavailable to the Sonos Digital Music System until the computer is turned back on.
Chapter 5: Using Your Sonos Controller 5-214. Touch Type... to enter a user name.5. Type the name of a user with permission to access this shared folder, and touch Accept.6. Use the scroll wheel to highlight the Password field and touch Type...7. Type the password associated with this user, and touch Accept.8. To add a shared folder that is not currently displayed in the list, touch Add New, and then Enter New.9. Touch Type to enter the path for this folder, and then touch Accept.10. Tou ch OK. If the folder is not shared anonymously, you will need to enter a username and password.11. Use the scroll wheel to highlight the Username field and touch Type. 12. Type the name of a user with permission to access this folder, and then touch Accept.13. Use the scroll wheel to highlight the Password field and touch Type. 14. Type the password associated with this user, and then touch Accept.15. Tou ch OK to confirm.To stop accessing a shared folder1. From the Music menu, select System Settings→Music Library Management→Music Library Setup, and touch OK.The shared music folders that are currently accessible to your Sonos Digital Music System are displayed.
Sonos Digital Music System User Guide5-222. Use the scroll wheel to select the folder you wish to stop using, and touch Remove.3. Touch OK to confirm. Your original folder will remain untouched on your computer. However you will no longer be able to access it from the Sonos Digital Music System. To update your music index During the setup process, all of your available music shares are indexed for easy selection. If you add new music to a folder that has already been indexed, you can update your music index to add this music to your library. 1. From the Music menu, select System Settings, and touch OK.2. Use the scroll wheel to highlight Music Library Management→Update Music Index Now, and touch OK.3. Highlight Yes, and touch OK.The message, "updating music index" appears at the bottom of your Controller screen. When the message disappears, your new music is available. Adding More ZonePlayersYou can add more ZonePlayers to your Sonos Digital Music System any time by selecting System Settings→Add a ZonePlayer from the Music menu. Turn to Chapter 2 if you’d like help with the placement and setup of your new ZonePlayer(s).
Chapter 5: Using Your Sonos Controller 5-23Renaming a ZonePlayer1. From the Music menu, select System Settings→Rename ZonePlayers and touch OK.2. Use the scroll wheel to highlight the ZonePlayer name you wish to change, and touch OK.3. Use the scroll wheel to select a new name from the list, and then touch OK.4. You can also type a unique name by selecting Enter New. 5. Use the scroll wheel to select each letter, touching OK after each entry.6. Touch Accept to accept the new name, or touch Cancel to leave the screen without making a change.
Sonos Digital Music System User Guide5-24Adjusting Your Controller’s SettingsThere are several settings you can change on your Sonos Controller to suit your household preferences. From the Music menu, select System Settings→Controller Settings and then use the scroll wheel to highlight the setting you wish to change.Click sound. Adjust this setting to turn the Controller’s scroll wheel “clicking” on or off.Sleep timer undocked. Use this setting to select the amount of time after which your Controller enters light sleep mode when not connected to a power supply. The screen will turn off until motion is detected or a button is pressed.Sleep timer docked. Use this setting to select the amount of time after which your Controller enters light sleep mode when plugged into the adapter. Because the Controller is connected to a power supply during this time, you can set this sleep timer significantly higher than the undocked sleep timer setting. Motion sensor. Use this setting to turn the motion sensor on or off. The motion sensor automatically wakes your Controller when motion is detected.
Chapter 5: Using Your Sonos Controller 5-25Advanced settings. The Advanced Settings menu provides you with 3 additional menu choices:• Deep sleep timer. Use this setting to set the deep sleep timer (2, 4, 8, or 12 hours) for your Controller. Your Controller will go into deep sleep to preserve the battery life when it is unused for this specified period of time. When your Con-troller wakes from deep sleep - either from the motion sensor or from a button touch - it will go through a restart cycle which takes several seconds.• Turn off Controller. Use this setting to put your Controller into deep sleep any time it will not be in use for an extended period of time, or when you are trans-porting your Controller to another destination. This setting puts the Controller into deep sleep mode immediately rather than waiting for the deep sleep timer setting to be reached. The Controller cannot be turned off while it is con-nected to the AC adapter.•Factory reset. Use this setting to return the Controller to its original factory set-tings. This will disconnect the Controller from your Sonos Digital Music System entirely (you can add it again at any time.) This may be necessary if the Controller gets associated to the wrong music system during setup, or if you wish to join your Controller to another Sonos Digital Music System.
Sonos Digital Music System User Guide5-26Connecting a Line-In Music SourceYou can play music from an external line-in music source such as a CD player or portable music player that is connected to your Sonos Digital Music System. To connect a line-in music source1. Use a standard RCA cable to connect the outputs from the external source to the Audio in connections on the back of your ZonePlayer.2. From the Music menu, select Line-In Sources and touch OK. 3. Use the scroll wheel to select the zone where the external source is connected, and touch OK. Note: You can listen to music from an external device in any zone, and use the Sonos Digital Music System to control the volume settings. However, you must control the playback (forward, pause, etc.) from the line-in source. If you have WMA encoding selected, you will notice a slight delay before the music starts to play.Analog audio in
Chapter 5: Using Your Sonos Controller 5-27Getting Software UpdatesSonos periodically provides you with software updates to improve performance or to add new features. Your music system must be registered in order to receive updates. There are two preference options available: • Do not automatically check for updates. From the Music menu, you should pe-riodically select System Settings→Online Updates to check for software up-dates. • Send a message when an update is available. (To change your preference set-ting, see "Auto check for software updates" on page 5-29.) The message, "Up-date Available" will appear on the System Settings menu next to Online Updates to indicate there are new Sonos updates available. 1. Touch OK to contact Sonos. 2. If there is an update available, select Yes to begin the update process.Your ZonePlayers and the Controller will be updated together as all Sonos components must carry the same software version number. This process may take several minutes per device, depending upon your network connection. Because this process can run unattended, Sonos recommends you start the update when you will be away from your Sonos Digital Music System for a period of time. If you have the Desktop Controller software installed, you will have to update it the next time you start the application. Caution Do not disconnect power from your ZonePlayer(s), or in any way disable your Sonos Digital Music System while this process is running. Contact Sonos Customer Support if an error occurs.
Sonos Digital Music System User Guide5-28Controller software updatesIn the event that your Controller’s software version gets out of sync from the rest of your Sonos Digital Music System components, you will see the following message displayed on your Controller screen the next time you use it: This Controller will be unavailable for use until you perform a software update to bring the Controller up to date. This situation will occur if you perform a software update from another Controller, or from the Desktop Controller software. ZonePlayer(s) software updatesIf a ZonePlayer’s software version gets out of sync from the rest of your Sonos Digital Music System components, you will see the following message displayed on your Zones menu:Touch OK to begin the software update process. One or more ZonePlayers may need to be updated if you purchase a new ZonePlayer with a later software version, or if you plug in a ZonePlayer that was not in use when you performed your last software update. You will also see this message if you have already updated your music system using the Controller. This message will indicate that the Desktop Controller software needs to be updated.
Chapter 5: Using Your Sonos Controller 5-29Advanced SettingsUpon occasion, it may be necessary to adjust some of the settings for your Sonos Digital Music System. You can also use the Advanced Settings menu to register your music system if you have not yet registered it. System registrationDuring the setup process, you are asked to register your Sonos Digital Music System. If you did not register at that time, you can register now. Registering your music system allows you to receive technical support as well as software upgrades. At no time is any of your information provided to other companies.1. From the Music menu, select System Settings.2. Select Advanced Settings→System Registration. Auto check for software updatesSonos can automatically check your system for available software updates. Your music system must be registered in order to receive software updates. Change your preference by following the steps below. 1. From the Music menu, select System Settings.2. Select Advanced Settings→Auto Check for Software Updates. 3. Select On to turn auto checking on, or Off to turn auto checking off, and then click OK.
Sonos Digital Music System User Guide5-30Auto update Internet radio station list You can receive automatic radio station updates whenever Sonos releases a new list. Your music system must be registered in order to receive updates. Change your preference by following the steps below. 1. From the Music menu, select System Settings.2. Select Advanced Settings→Auto Update Internet Radio Station List. 3. Select On to turn auto update on, or Off to turn auto update off, and then click OK.Line-in encodingIf you have line-in music sources attached to a ZonePlayer, line-in encoding determines how the Sonos Digital Music System will encode the audio coming in from these sources. WMA encoding is the high-quality system default. For the highest quality sound you can select WAV uncompressed encoding (this selection requires more network bandwidth than WMA compressed audio).1. From the Music menu select System Settings.2. Select Advanced Settings →Line-In Encoding.3. Use the scroll wheel to select WAV or WMA encoding, and touch OK. When WMA is selected, you will notice a slight delay before the music starts to play.Wireless channelThe Sonos Digital Music System selects the optimal radio frequency channel during setup. However, if you have other wireless devices using this channel, you may want to switch the Sonos Digital Music System to another channel to avoid conflicts, as conflicts may cause audio drop-outs.1. From the Music menu select System Settings.2. Select Advanced Settings →Wireless Channel.Use the scroll wheel to select a different wireless channel, and touch OK.It may take several seconds for the switch to take effect. If you have music playing, a short music dropout will occur during the wireless channel change.
Chapter 5: Using Your Sonos Controller 5-31Battery ChargingYour Controller can be recharged by plugging it into the AC adapter supplied with your Controller. The battery charge indicator on your Controller will show you when it is time to recharge the Controller. If the battery charge gets very low, the battery status indicator light will light red. Be sure to recharge using only the AC adapter supplied with your Sonos Controller.Battery ReplacementAfter several years (depending upon usage), the battery on your Controller may not hold a charge as long as it once did. Because of the Controller’s splash-resistant design, the battery on the Controller must be factory-replaced. Return it to the Sonos Service Center where it will be promptly replaced and returned to you. Go to http://support.sonos.com for instructions and battery replacement cost.Caution Use only the supplied power adapter to charge the Controller’s battery. Using another adapter will damage your Controller and void your product warranty.Caution Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. Return to Sonos or an authorized Sonos service center for replacement.
Sonos Digital Music System User Guide5-32
Installation Tips and Basic TroubleshootingBasic TroubleshootingIf a problem occurs, first check the solutions listed below. If you are unable to remedy the problem by following these hints, go to the Sonos Service Center at http://support.sonos.com, or telephone us at (800) 680-2345.Warning Under no circumstances should you try to repair the system yourself, as this will invalidate the warranty. Do not open the system as there is a risk of electric shock. Problem SolutionThe ZonePlayer Status indicator is not lit and no sound is produced when unit is plugged in.Check the insertion of the power cord plug. The ZonePlayer Status indicator is lit, but there is no sound. • Make sure speakers are connected securely.• Make sure volume is set to a suitable level.• Make sure MUTE is not on. Sound is produced from only one speaker. • Make sure speaker is connected securely.• Make sure balance control is set correctly.A
Sonos Digital Music System User GuideA-2Problem SolutionThe ZonePlayer does not operate properly. • Check to ensure that the ZonePlayer Status indicator on the front of the ZonePlayer is illuminated and solid white.• Check to ensure that the green link light is lit on the Ethernet switch on the rear panel of the ZonePlayer that is wired into your network. • Move the Controller closer to the ZonePlayer.• Check to ensure there are no obstacles to impede wireless operation.• The ZonePlayer may need to be reset. Disconnect the power cord for 5 seconds and then reconnect. Wait for the ZonePlayer to restart.• If none of these work, the ZonePlayer may need to be factory reset. Disconnect power and then reconnect while pressing and holding the Mute button until the amber light begins to flash. Note: You should not factory reset all of your ZonePlayers at once or all preferences and playlists will be lost.The Controller screen is frozen.Your Controller may need to be reset. Press and hold the Mute and Music buttons simultaneously on the Controller for approximately 3 seconds. The Controller will reset itself momentarily. The Controller screen is not displaying proper zones, or displays the message, "Searching for ZonePlayers..."• Make sure at least one ZonePlayer is plugged in and its Status indicator is illuminated solid white.• Move the Controller closer to the ZonePlayer.• Your Controller may be configured to work with a different Sonos Digital Music System. Disconnect the Controller from your music system, and then re-add it. To disconnect the Controller:• Touch System Settings→Controller Settings→Advanced Settings→Factory Reset from the Music menu. Or,• If the message "Searching for ZonePlayers" is displayed, touch Settings→Factory Reset.
Appendix A: Installation Tips and Basic Troubleshooting A-3Problem SolutionThe ZonePlayer Status indicator changes to solid amber.This indicates that the ZonePlayer is experiencing an overheat condition. • Check the ZonePlayer vents for adequate cooling• Check for speaker shorts• Mute ZonePlayer or unplug it for several minutes to allow it to cool The ZonePlayer has stopped playing music. The ZonePlayer Status indicator lights are flashing (long amber, short white, repeat) If the inadequate cooling condition (above) is not remedied, the ZonePlayer will automatically mute itself to prevent damage to the ZonePlayer. • Check the ZonePlayer vents for adequate cooling• Check for speaker shorts• Leave ZonePlayer muted or unplug it for several minutes to allow it to cool Cannot access Internet radio, online updates, or system registration.• Your firewall may be blocking outgoing connections to the Internet. Ensure the firewall allows access to the Internet for the Ethernet MAC addresses of your Sonos components.• Your firewall may be configured so that Sonos components cannot obtain an IP address. If so, your ZonePlayers and Controllers will display an IP address in the 169.254.xxx.yyy range even though there is a router/DHCP server on the network.The DHCP server built in to some routers may be configured to supply IP addresses only to devices with specific permitted Ethernet MAC addresses. If you have configured your router in this way, you will need to grant permission to the Ethernet MAC address of each Sonos component (including the Controller) before setting up your system. Go to http://faq.sonos.com/dhcp for more information.
Sonos Digital Music System User GuideA-4Problem SolutionWhy is there a delay when I play music from an external music source?If WMA is selected as the encoding method for your line-in music source, you will notice a slight delay before the music starts to play.The wrong album art, or no album art appears.Please visit our Website at http://faq.sonos.com/art for details on how album art is located and displayed.When I use my 2.4 GHz cordless phone, the music stops.• Change the wireless channel your Sonos Digital Music System is operating on by selecting System Settings→Advanced Settings→Wireless Channel.The Controller does not work in some parts of my home.• Move the Controller closer to a ZonePlayer• Change the wireless channel by selecting System Settings→Advanced Settings→Wireless Channel.Some Internet radio stations do not play.Internet radio stations are broadcasts provided by 3rd parties. Problems related to the reliability of stations should be directed to the broadcaster directly. Go to http://faq.sonos.com/radio for additional information.Some of my music is not showing in my music library. • Some music formats are not currently supported by the Sonos Digital Music System. Unsupported format files do not display in your music library. • If you recently added music to your computer or to another networked device, you may need to update your Sonos music index. To update the music index from your Controller, see "To update your music index" on page 5-22. To update from the DCR, see "To update your music index" on page 3-24.
Appendix A: Installation Tips and Basic Troubleshooting A-5ZonePlayer LED ExplanationsState Mute Button IndicatorZonePlayer Status IndicatorAdditional InformationPowered up, connected to a Sonos Digital Music SystemOff Solid whiteMuted room Solid green Solid whiteMuted whole house Flashing greento solid greenSolid whitePowering up (booting)Off Flashing whitePowered up, not connected to a Sonos Digital Music SystemFlashing green Flashing white Flashing in unisonLooking for a Sonos Digital Music SystemFlashing green Flashing white Flashing alternatelyPowering up in reset modeOff Flashing amber
Sonos Digital Music System User GuideA-6State Mute Button IndicatorZonePlayer Status IndicatorAdditional InformationZonePlayer overheat warningSolid amber The ZonePlayer is beginning to experience an inadequate cooling condition and will reduce to 75% volume• Check the ZonePlayer vents for adequate cooling• Check for speaker shorts• Mute the sound or unplug the ZonePlayer for several minutes to allow it to cool ZonePlayer overheat shutdown (mute)Long amber, short white, repeatIf the inadequate cooling condition (above) is not remedied, the ZonePlayer will automatically mute itself to prevent damage to the ZonePlayerDiagnostics mode Solid or flashing redYou may be instructed to enter Diagnostics mode by a technician when you call Customer Support to report a problem. If you inadvertently enter diagnostics mode, touch the Mute button to exit.
Appendix A: Installation Tips and Basic Troubleshooting A-7About Your Music SystemIf you make a call to Sonos Customer Support, you may be asked for specific details regarding your Sonos Digital Music System. You can find this information by choosing one of the following options:•From the Sonos Controller Music menu, select System Settings→About Your Digital Music System. Or,•From the Sonos Desktop Controller menu bar, select Help→About Sonos Desk-top Controller.Or,•From the Sonos Setup Assistant menu bar, select Sonos→About Sonos Assistant.
Sonos Digital Music System User GuideA-8Support DiagnosticsSupport Diagnostics should only be accessed when you are talking with a Sonos Support representative (800-680-2345). For general Sonos support information, go to http://sonos.com/support.From the Desktop Controller software:1. Click File →Preferences →Support Diagnostics.2. Click Submit Diagnostics if you are instructed to do so by your Sonos Support representative.From the Sonos Assistant software:1. From the Sonos menu, click About Sonos Assistant.2. Click the Setup Assistant icon, and then click the Upload Diagnostics pop-up.3. Click Submit if you are instructed to do so by your Sonos Support representative.
Sonos Device SpecificationsSonos ZonePlayer ZP100Feature DescriptionAudio SectionRated Output 50W min RMS per channel (8 Ohms, 20-20kHz, THD+N < 0.02%)Speaker Connections Spring binding postsLine In Auto-detecting RCA typeLine Out RCA type, variable audio outputSubwoofer Output Auto-detecting RCA type, 80 Hz crossoverMusic AccessFile Types Supported (44.1 kHz)MP3, WMA, AAC (MPEG4), WAV, AIFF, FLAC, Ogg Vorbis Note: Firmware upgradable to support future audio formats. DRM-encrypted files not currently supported.File Storage Supported Windows 2000, Windows XP or later, including Windows XP Media Center; Macintosh OS X or later; network-attached storage (NAS) devices supporting CIFSInternet Radio Streaming MP3BTM
Sonos Digital Music System User GuideB-2 * All specifications subject to change without notice.Feature DescriptionEthernet Connection 4-port switch, 10/100 Mbps, auto MDI/MDIXWireless Connectivity Sonosnet™, a secure peer-to-peer wireless mesh networkGeneralPower Supply AC 120/240, 50-60 Hz, user-switchableFront Panel Buttons Volume and MuteFront Panel LED Indicators ZonePlayer Status and Mute StatusDimensions 10.2” x 8.2” x 4.4” (260 x 209.5 x 113 mm)Weight 10 lbs. (4.5 kg) Operating Temperature 32 º to 104º F (0º to 40º C)Finish Die-cast matte aluminum enclosure on light gray base
Appendix B: Sonos Device Specifications B-3Sonos Controller CR100* All specifications subject to change without notice.Feature DescriptionDisplay and User Interface Screen Type 3.5” (diagonal) color LCD with LED backlightingScreen Resolution 240 x 320 (QVGA)Browse Control Touch-sensitive scroll wheel with center-mounted selector buttonFunction Buttons 9 backlit buttons, 3 soft-selector buttons below screen Indicators Wireless signal strength and battery charge indicator (on-screen), battery status indicator LEDsPower/ConnectionsBattery TypeBattery Charging TimeRechargeable Li-ION Polymer, factory replaceable2 hours to full chargeDC Charger Input 100-240 VAC, 50/60 Hz Output 6 VDC, 3.8 AAuxiliary Power Connection Bottom-mounted charger contacts Wireless Connectivity Sonosnet™, a secure peer-to-peer wireless mesh networkGeneralDimensions 6.5” x 3.8” x 0.95” (165mm x 97mm x 24.5mm)Weight 12.5 oz. (360 g)Finish Metal cladding on light gray enclosure, splash-resistant
Sonos Digital Music System User GuideB-4
System Setup-Without Windows® or Macintosh® OS XIf your operating system is not Windows XP, Windows 2000, or Macintosh OS X 10.2 or later, you can use the Sonos Controller to configure your music system and set up access to your music files. The Sonos Digital Music System will recognize many standard shared folders on your computer. For additional information, visit our Web site at http://faq.sonos.com/shares.If you have digital music files stored on a computer or other device on your home network such as network-attached storage (NAS), the computer directories or folders that contain these music files must be shared so that the Sonos Digital Music System can access them. Before you begin, enable file sharing on each computer that holds the music files you want to access. Note: If you have just purchased a new Sonos Controller CR100, you should charge the battery. Connect your Sonos Controller to the power adapter using the adapter cable (see the Controller Quick Setup Instructions.) You can use your Controller while it is charging.C
Sonos Digital Music System User GuideC-2Setup Using the Sonos Controller1. From the Welcome screen, touch OK to begin the setup process.2. Follow the Controller’s on-screen prompts to connect and then name your ZonePlayer.Successful connectionPress and release the Mute and Volume Up buttons simultaneously on this ZonePlayer. You may release the buttons as soon as the Mute indicator (green) and the ZonePlayer Status indicator (white) start to blink alternately.
Appendix C: System Setup-Without Windows® or Macintosh® OS X C-3 3. Touch OK.4. When you see the message System is Now Setup, touch OK. 5. Touch the Music button, and then select System Settings →Music Library Management →Music Library Setup.6. Touch Add New.ZonePlayer status indicatorMute buttonVolume up (+) Once the ZonePlayer is successfully connected, the ZonePlayer Status indicator will stop flashing and change to solid white (normal operation), and the Mute indicator will go off.
Sonos Digital Music System User GuideC-47. Touch Enter New.8. Touch Type to enter the path for this folder, and then touch Accept.9. Touch OK. If the folder is not shared anonymously, you will need to enter a username and password.10. Use the scroll wheel to highlight the Username field and touch Type. 11. Type the name of a user with permission to access this folder, and then touch Accept.12. Use the scroll wheel to highlight the Password field and touch Type. 13. Type the password associated with this user, and then touch Accept.14. To add another ZonePlayer to your music system, turn to "Adding More ZonePlayers" on page 2-7.Turn to Chapter 5 to read more about the features and functions of your Sonos Controller.
IndexAabout your music system A-7add Internet radio station 3-18add shared folders 3-22, 4-8, 5-20add to Favorites 3-19, 5-17add ZonePlayer 2-8, 3-6, 5-22adjust Controller settings 5-24adjust sound settings 3-10, 5-18adjust volume 3-9, 5-6advanced preferences 3-26advanced settings 5-29analog audio in, ZonePlayer 2-4analog audio out, ZonePlayer 2-3audio specifications B-1auto check for software updates 5-29auto update Internet radio stations 5-30Bbalance control 3-10, 5-18battery charge indicator 5-4battery charging time, Controller B-3battery charging, Controller 5-31, C-1battery replacement, Controller 5-31battery status indicator 5-4battery type, Controller B-3browse control, Controller B-3browsing music library 3-14, 5-11Ccharger, Controller B-3clear music queue 3-16, 5-14click sound setting, Controller 5-24connect line-in music source 3-20, 5-26
Sonos Digital Music System User GuideI-2connecting computer cable 2-5connecting first ZonePlayer 2-5connectors, rear panel ZonePlayer 2-3Controller advanced settings 5-25Controller deep sleep 5-4Controller reset 5-5Controller screen frozen A-2Controller settings 5-24Controller specifications B-3Controller, turning off 5-25create Sonos playlist 3-17, 5-15Ddeep sleep 5-4deep sleep timer 5-25delete radio station 3-19delete Sonos playlist 3-17, 5-16Desktop Controller software installation 3-2Desktop Controller, using 3-7device specifications B-1diagnostics mode A-6dimensions, ZonePlayer B-2download software updates 3-25drop zone 3-13, 5-10Eedit radio station 3-19equalizer button 3-9Ethernet cable 2-5, 3-3Ethernet connection B-2Ethernet switch connectors 2-3Ffactory reset 3-27, 5-5factory reset Zoneplayer A-2factory reset, Controller 5-25, A-2features, Controller 5-1
Index I-3file storage supported B-1file types supported B-1first ZonePlayer connection 2-5front panel indicators, ZonePlayer B-2Iindex music 3-24, 5-22installation, DCR 3-2installing Sonos Setup Assistant 4-1installing speakers 2-4Internet radio 3-18, 5-16Internet radio preferences 3-20Lleft speaker terminals 2-3light sensor 5-4light sleep 5-4line in, ZonePlayer B-1line out, ZonePlayer B-1line-in encoding 3-27, 5-30line-in music source 3-20, 5-26link zones 3-12, 5-9MMacintosh setup 4-1mains input, ZonePlayer 2-3manage shared folders 3-21, 4-7, 5-19managing zones 3-10, 5-7motion sensor 5-4, 5-24music access B-1music delay, troubleshooting A-4music library 3-14, 5-11music not showing, troubleshooting A-4music queue 3-14, 5-11music selection 3-13, 5-11mute all 3-9, 5-6mute all ZonePlayers 2-2
Sonos Digital Music System User GuideI-4mute button indicator 2-2mute button, DCR 3-9mute button, ZonePlayer 2-2mute zones 3-9, 5-6Nnetwork requirements 1-2no music, troubleshooting A-3Oonline services, Sonos 1-3operating systems 1-3operating systems, alternate C-1operating temperature specifications, ZonePlayer B-2overheat condition, ZonePlayer A-3Ppackage contents, Controller 5-1package contents, ZonePlayer 2-1party mode 3-12, 5-9pause all, Controller 5-10play formats 1-3play mode 3-16, 5-14playback controls, DCR 3-8playlist formats 1-3power supply, ZonePlayer B-2power, ZonePlayer 2-3preferences, Sonos Assistant 4-6preferences-Internet radio 3-20preferences-software updates 3-25Rradio stations, troubleshooting A-4rated output, ZonePlayer B-1rear panel connectors, ZonePlayer 2-3registration 3-27, 5-29re-index music 3-24, 5-22
Index I-5remove track 3-16, 5-14rename ZonePlayer 3-6, 4-5, 5-23repeat 5-15reset Controller 5-5, A-2reset Desktop Controller 3-27reset ZonePlayer A-2reset, Sonos Assistant 4-11right speaker terminals 2-3Ssafety information 1-4screen resolution, Controller B-3screen type, Controller B-3searching for ZonePlayers error A-2select from music library 5-12selecting music 3-15, 5-12setting up your Macintosh 4-1setting up, Windows 3-1settings, Controller A-2setup and operation, alternate C-1setup using Controller C-1setup, where to begin 2-1setup, Windows XP/2000 3-1shared folders 5-19, C-1shared folders, Windows 3-1, 4-1shuffle 5-15shuffle/repeat 5-15sleep modes, Controller 5-4sleep timer docked 5-4, 5-24sleep timer undocked 5-4, 5-24software update preferences 3-25software updates 3-24, 4-7, 5-27solid amber ZonePlayer status indicator A-6Sonos Assistant preferences 4-6Sonos playlist, add 5-15Sonos playlist, delete 5-16Sonos playlists 3-17, 5-15
Sonos Digital Music System User GuideI-6Sonos Setup Assistant 4-1Sonosnet B-2speaker connections, ZonePlayer B-1speaker connector posts 2-4speaker setup 2-4specifications, Controller B-3specifications, ZonePlayer B-1standby mode 3-15status indicator, ZonePlayer 2-2stop accessing shared folder 3-24, 4-10, 5-21stop system 3-27stop system, Controller 5-10submit diagnostics A-8subwoofer output 2-4, B-1support diagnostics A-8system registration 3-27, 5-29system requirements 1-3system settings, Controller 5-17Ttechnical support 1-4troubleshooting A-1troubleshooting, Controller A-2troubleshooting, music library A-4troubleshooting, no sound A-1troubleshooting, ZonePlayer A-2turn off Controller 5-5, 5-25turn off music system 3-27, 5-10Uupdate music index 3-24, 5-22update wireless channel 3-26, 5-30updates, Sonos Assistant 4-7using the Controller 5-2using the DCR interface 3-7using the Sonos Assistant 4-4
Index I-7Vview shared folders 5-19voltage select 2-3volume control 3-9, 5-5WWAV files 3-27, 5-30weight B-2, B-3where to begin 2-1Windows XP/2000 setup 3-1wired vs. wireless 2-7wireless channel 3-26, 5-30wireless connectivity B-2wireless signal strength 5-4WMA 5-30, A-4wrong album art A-4Yyour computer network 1-2Zzone groups 3-11, 5-8zone management 3-10, 5-7ZonePlayer dimensions B-2ZonePlayer front panel 2-2zoneplayer not working A-2ZonePlayer overheat shutdown A-6ZonePlayer overheat warning A-6ZonePlayer reset A-2ZonePlayer setup 2-1ZonePlayer specifications B-1ZonePlayer status indicator 2-2ZonePlayer stopped A-3ZonePlayer weight B-2ZonePlayer, add 2-7
Sonos Digital Music System User GuideI-8

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