Sonova USA BTER Wireless Hearing Aid User Manual User Guide Bolero B PR

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Date Submitted	2017-02-07 00:00:00
Date Available	2017-02-07 00:00:00
Creation Date	2017-01-20 21:49:54
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Document Lastmod	2017-01-20 21:49:54
Document Title	User Guide Bolero B-PR
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Document Author:	Sonova AG

Phonak Bolero B-PR
(B90/B70/B50)
This user guide is valid for:
User Guide
Wireless hearing aids
Phonak Bolero B90-PR
Phonak Bolero B70-PR
Phonak Bolero B50-PR
2016
2016
2016
Non wireless charging accessories
Phonak Charger Case BTE
Phonak Power Pack
Phonak Mini Charger BTE
2016
2016
2016
Your hearing aid & charger details
If no box is checked and you do not know the
model of your hearing aid or charging accessories,
please ask your hearing care professional.
Bolero B-PR contains a built-in and non-removable
rechargeable lithium-ion battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 18).
Please ensure to charge and use the hearing aid
within operating temperature range: +5° to +40°
Celsius (41° to 104° Fahrenheit)
Hearing aid models
F Bolero B90-PR
F Bolero B70-PR
F Bolero B50-PR
Your hearing aids and chargers have been developed by
Phonak – the world leader in hearing solutions based in
Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that you
understand and get the best out of your hearing aids. For
more information about features and benefits, simply
contact your hearing care professional.
Earpieces
F Dome
F SlimTip
F Classic earmold
Phonak - life is on
www.phonak.com
Charging accessories
F Charger Case BTE incl. power supply
F Power Pack
F Mini Charger BTE incl. power supply
Contents
1. Quick guide
Charging your hearing aids
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
Your hearing aid and charger
Quick guide
Parts of the hearing aid & charger
Using the charger
Preparing the charger
Charging the hearing aids
Using the hearing aid
Left & right hearing aid markings
Push button
On/Off
Putting on the hearing aid
Removing the hearing aid
Further information
Operating conditions
Care and maintenance
Exchanging the earpiece
Wireless accessories
Service and warranty
Compliance information
Information and description of symbols
Troubleshooting
Important safety information
12
14
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24
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37
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After placing your
hearing aid in the
charger, the
indicator light will
slowly blink until
the hearing aid is
fully charged. When
fully charged the
indicator light will
be constantly on,
i.e. solid green light.
Left & right hearing aid markings
Blue marking for
left hearing aid.
Red marking for
right hearing aid.
2. Parts of the hearing aid & charger
Push button with indicator light
The following pictures show the hearing aid model and
charger accessories described in this user guide. You can
identify your personal models by:
• Checking “Your hearing aid & charger details” on
page 3.
• Or comparing your hearing aid and charger with the
following shown models.
The push button has two functions:
A short push can have various
functions. The function for your
hearing aid is indicated in your
individual instructions.
A long push (3 seconds) is used to
switch the hearing aid on/off.
Possible earpieces
Dome
SlimTip
On/Off
Classic
earmold
Bolero B-PR
Firmly press the button using the tip
of your finger for 3 seconds until the
indicator light blinks.
Push button with built-in green indicator light
Volume control
Tube
On: One short blink
Off: Two short blinks
Earpiece: Dome
(detachable)
Before using Bolero B-PR for the first time, it is
recommended to charge it for 3 hours.
Anchor
Charging contacts
Charger Case BTE
Charger Case BTE with optional Power Pack
Cleaning tool
Charger Case BTE
Space for drying capsule
(cover closed)
Indicator light for power
micro-USB connection
to external power supply
Space for earpieces
Power Pack
Hearing aid charging inserts with left/right indicators
micro-USB connection to external power supply
Battery check button
Space for drying
capsule (cover open)
Indicator light for battery status
and external power
Drying capsule
(optional)
Power Pack lock and release
10
3. Preparing the charger
Mini Charger BTE
3.1 Setting up the power supply
Hearing aid charging inserts
with left/right indicators
UK
AUS
US
EU
Select the adapter that corresponds to your country.
a) Insert the top round end of the
adapter into the round corner of
the power supply.
b) Click the bottom end of the adapter
in to lock into place.
micro-USB connection
to external power supply
Indicator light for power
c) To remove, pull back the tab on the
power supply.
d) Pull the adapter upwards to remove
it.
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4. Charging the hearing aids
3.2 Connecting the power supply
Low power: You will hear two beeps when the battery
is low. You will have approximately 60 minutes before
you have to charge the hearing aids (this can vary,
depending on the hearing aid settings).
4.1 Using the Charger Case BTE or Mini Charger BTE
Please refer to chapter 3 for how to set up the charger.
a) Plug the larger end of the charging cable into the power
supply.
b) Plug the smaller end into the micro-USB port on the
charger.
c) Plug the power supply into a power outlet.
d) The indicator light is green when the charger
is connected to the power supply.
13
Insert the hearing aid into the charging inserts.
Make sure the left and right hearing aid markings match
the left (blue)/right (red) indicators next to the charging
inserts. The hearing aids will automatically switch off
when inserted into the charger.
14
The indicator light will slowly blink until the hearing aid
is fully charged. When fully charged the indicator light
will remain on, i.e. solid green light.
The charging process will automatically stop when the
batteries are fully charged, so the hearing aids can be
safely left in the charger. It can take up to 3 hours to
charge the hearing aids. The Charger Case BTE cover can
be closed while charging.
Bolero B-PR charging times
100% charge: 3 h
50% charge: 60 min
80% charge: 90 min
30% charge: 30 min
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3
Bolero B-PR contains a built-in and nonremovable rechargeable lithium-ion battery.
Before using Bolero B-PR for the first time, it is
recommended to charge it for 3 hours.
The hearing aid must be dry before charging,
see chapter 11.
Please ensure to charge and use the hearing aid
within operating temperature range: +5° to +40°
Celsius (41° to 104° Fahrenheit).
Remove the hearing aids from the charging inserts and
switch them on, refer to chapter 7.
Do not hold the tubes for removing the hearing aids
from the charger as this can damage the tube.
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4.2 Using the optional Power Pack
micro-USB connection to external power source
Indicator light battery
status:
•
0%-29%
•• 30%-59%
••• 60%-100%
Attach the Power Pack to the
Charger Case and lock it.
Battery check push button
Power Pack lock and release
Plug in the micro-USB and connect to an external power
supply. The Power Pack and hearing aids will be charged at
the same time. While connected to an external power
supply, the Power Pack indicator light will show the
current battery charge status.
The fully charged Power Pack offers 7 full charging cycles
for a pair of hearing aids. To check the remaining battery
capacity of the Power Pack, press the battery check push
button (indicator lights will be off otherwise, to preserve
battery).
Before using Power Pack for the first time, it is
recommended to charge it for 3 hours.
The Power Pack contains a built-in and nonremovable rechargeable lithium-polymer battery.
Please ensure to charge the Power Pack within
operating temperature range: +5° to +40°
Celsius (41° to 104° Fahrenheit)
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5. Left & right hearing aid markings
6. Push button
There is a red or blue marking on the back of the hearing
aid and on the SlimTube (if used). This will tell you if it is a
left or a right hearing aid.
The push button has two functions:
Blue marking
for left hearing aid.
Red marking
for right hearing aid.
Short push
The push button on your
hearing aid can have
various functions or is
not active. This depends
on the programming of
the hearing aid, which is
indicated in your
individual “Hearing aid
instructions”. Please ask
your hearing care
professional for a
printout.
Long push (3 seconds)
The push button is used to switch the hearing aid on and
off. Refer to next chapter.
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7. On/Off
8. Putting on the hearing aid
To switch the hearing aid on or off, firmly press the
button using the tip of your finger for 3 seconds until the
indicator light blinks.
8.1 Putting on the hearing aid with classic earmold
One short blink =
hearing aid turns on
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
Two short blinks =
hearing aid turns off
Place the hearing aid behind
your ear.
When you switch on the hearing aid you may hear a
start-up melody.
Insert the upper part of the
earmold into the upper part of
the bowl of your ear.
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9. Removing the hearing aid
8.2 Putting on the hearing aid with dome or SlimTip
9.1 Removing the hearing aid with classic earmold
Place the hearing aid behind
your ear.
Lift the hearing aid above the
upper part of your ear.
Insert the earpiece into your
ear canal.
Grasp the earmold in your ear
and gently remove it.
Please try to avoid gripping the tube to remove the
hearing aid.
If there is an anchor attached
to the earpiece, tuck it into the
bowl of your ear to secure your
hearing aid.
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10. Operating conditions
9.2 Removing the hearing aid with dome or SlimTip
The product is designed such that it functions without
problems or restrictions if used as intended, unless
otherwise noted in these user guides.
Please ensure to charge the hearing aid and Power Pack
within operating temperature range: +5° to +40° Celsius
(41° to 104° Fahrenheit ) and atmospheric pressure range:
800 hPA to 1500 hPA.
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.
In very rare cases, the dome can remain in your ear
canal when removing the hearing tube from the ear.
In the unlikely case that the dome does get stuck in
your ear canal, it is strongly recommended to see a
physician for safe removal.
Bolero B-PR are classified IP68 (depth of 1 meter for
60 minutes) and designed to be used in all daily life
situations. Therefore you do not have to worry about
getting the hearing aids exposed to a rain shower or
sweat. However, Bolero B-PR is not intended to be used in
water activities that includes chlorinated water, soap, salt
water or other liquids with a chemical content.
Humidity during operation for the Charger Case, Mini
Charger and Power Pack: 0% to 85% (non condensing).
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11. Care and maintenance
Diligent and routine care of your hearing aid and chargers
contribute to outstanding performance and a long service
life.
Please use the following specifications as a guideline.
Further information regarding product safety, see
chapter 18.2.
General information
Before using hair spray or applying cosmetics, you should
remove your hearing aid from your ear, because these
products may damage it.
Your hearing aids are resistant to water, sweat and dust
under the following conditions:
• After exposure to water, sweat or dust, the hearing aid
is cleaned and dried.
• The hearing aid is used and maintained as described in
this user guide.
Always make sure that the hearing aids and
charger are dry and clean before charging.
29
Daily
Hearing aid: Inspect the earpiece for earwax and
moisture deposits. Clean the surfaces with a lint-free
cloth or use the small brush provided in the Charger Case.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your hearing aid. It is not
recommended to rinse with water. If you need to clean
your hearing aid intensively, ask your hearing care
professional for advice and information on filters or
drying capsules.
Chargers: Make sure that charger inserts are clean.
Never use cleaning agents such as household detergents,
soap, etc. for cleaning your charger.
Weekly
Hearing aid: Clean the earpiece with a soft, damp cloth
or with a special cleaning cloth for hearing aids. For more
in-depth maintenance instructions or for more than basic
cleaning, please see your hearing care professional. Clean
the charging contacts on the hearing aid with a soft,
damp cloth.
Chargers: Remove dust or dirt from the charger inserts.
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12. Exchanging the earpiece
If your hearing aid is fitted with a SlimTube, you may need
to exchange or clean the earpiece.
Please check the earpiece regularly and exchange or clean
it if it looks dirty or if the hearing aid volume or sound
quality is reduced. If a dome is used, it should be
exchanged every 2-3 months.
Gently pull on the earpiece
to remove.
12.1 Removing the earpiece from the SlimTube
Remove the earpiece from the
SlimTube by holding the
SlimTube in one hand and the
earpiece in the other.
Clean the SlimTube with a
lint-free cloth.
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13. Wireless accessories
12.2 Attaching the earpiece to the SlimTube
A range of Phonak wireless accessories are available for
you to use with your hearing aid.
Hold the SlimTube in one hand
and the earpiece in the other.
Phonak RemoteMic***
Cell phone
Phonak streaming device*
Phonak EasyCall II
with cell phone
MP3 Player/
Audio source**
Slide the earpiece over the
sound outlet.
Phonak PilotOne II
remote control
Phonak DECT phone II
The SlimTube and the earpiece
should fit perfectly together.
Phonak TVLink II connected to TV
* The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They
also have basic remote control functionalities. For advanced control they can be used with the
Phonak RemoteControl App.
** Audio sources (e.g. MP3 Player, computer, laptop, tablet) can be connected to the streaming
device via Bluetooth or audio cable.
*** Clipped onto the speaker’s clothing for better understanding over distance.
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14. Service and warranty
Local warranty
Please ask the hearing care professional where you
purchased your hearing aids and chargers about the
terms of the local warranty.
Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals or undue stress.
Damage caused by third parties or non-authorized service
centers renders the warranty null and void. This warranty
does not include any services performed by a hearing care
professional in their office.
International warranty
Sonova AG offers a one year limited international
warranty, valid from the date of purchase. This
limited warranty covers manufacturing and material
defects in the hearing aid and chargers respectively,
but not accessories such as tubes, earpieces, external
receivers. The warranty only comes into force if a
proof of purchase is shown.
Serial numbers
Hearing aid left side:
Hearing aid right side:
Charger Case:
Power Pack:
Mini Charger:
The international warranty does not affect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
Date of purchase:
Authorized hearing care
professional (stamp/signature):
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15. Compliance information
Europe:
Declaration of Conformity for the hearing aid
Hereby Sonova AG declares that this product meets the
requirements of the Medical Devices Directive 93/42/EEC
as well as the Radio and Telecommunications
Terminal Equipment Directive 1999/5/EC. The full text of
the Declaration of Conformity can be obtained from the
manufacturer or the local Phonak representative whose
address can be taken from the list on www.phonak.com
(Phonak worldwide locations).
The wireless models listed on page 2 are certified under:
Phonak Bolero B-PR (B90/B70/B50)
USA
FCC ID: KWC-BTER
Canada
IC: 2262A-BTER
Australia/New Zealand:
Indicates a device’s compliance with applicable
Radio Spectrum Management’s (RSM) and
Australian Communications and Media Authority
(ACMA) regulatory arrangements for the legal
sale in New Zealand and Australia.
The compliance label R-NZ is for radio products
supplied in the New Zealand market under
conformity level A1.
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Notice 1:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada. Operation is subject to
the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice 2:
Changes or modifications made to this device not
expressly approved by Sonova AG may void the FCC
authorization to operate this device.
38
no guarantee that interference will not occur in a
particular installation. If this device does cause harmful
interference to radio or television reception, which can be
determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the device
and receiver.
• Connect the device into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Notice 3:
This device has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules and ICES-003 of Industry Canada.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This device generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is
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16. Information and description
of symbols
Radio information of your wireless hearing aid
Antenna type
Operation frequency
Occupied bandwidth
(99% BW)
Modulation
Channel
Operating range
Use case
Magnetic field strength
@1m
Integrated ferrite coil
antenna (inductive)
10.6 MHz
496 kHz
With the CE symbol, Sonova AG confirms that
this product – including accessories – meets the
requirements of the Medical Devices Directive
93/42/EEC as well as the R&TTE Directive
1999/5/EC on radio and telecommunications
equipment. The numbers after the CE symbol
correspond to the code of certified institutions
that were consulted under the abovementioned directives.
DQPSK
Single channel radio
18 cm (7”)
Streaming of audio signal to
receiving hearing aid on the
other ear
3,6 dBμA/m
This symbol indicates that the products
described in these user instructions adhere to
the requirements for an applied part of Type B
of EN 60601-1. The surface of the hearing aid is
specified as an applied part of Type B.
Indicates the medical device manufacturer, as
defined in EU Directive 93/42/EEC.
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42
This symbol indicates that it is important for
the user to read and take into account the
relevant information in these user guides.
This symbol indicates that it is important for
the user to read and take into account the
relevant information in this user guide.
This symbol indicates that it is important for
the user to pay attention to the relevant
warning notices in these user guides.
Temperature during transportation
and storage: –20° to +60° Celsius
(–4° to +140° Fahrenheit).
Important information for handling and
product safety.
Humidity during storage: 0% to 70%, if not in
use. See instruction in chapter 18.2 regarding
drying the hearing aid after use.
This symbol confers that the electromagnetic
interference from the device is under limits
approved by the US Federal Communications
Commission.
Atmospheric pressure during transportation
and storage: 200 hPA to 1500 hPa
During transportation keep dry.
Indicates the manufacturer’s serial number so
that a specific medical device can be identified.
Indicates the manufacturer’s catalogue number
so that the medical device can be identified.
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17. Troubleshooting
17.1 Troubleshooting hearing aid
The symbol with the crossed-out garbage bin
is to make you aware that this hearing aid as
well as chargers and Power Pack may not be
thrown away as normal household waste.
Please dispose of old or unused hearing aids
and charger, at waste disposal sites intended
for electronic waste, or give your hearing aid
and charger to your hearing care professional
for disposal. Proper disposal protects the
environment and health.
Problem
Hearing aid not functioning
Hearing aid whistles
Hearing aid not loud enough
or distorted
Hearing aid plays two beeps
Hearing aid will not start up
Indicator light on hearing aid
blinks fast while charging
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46
Problem
The indicator light on the hearing
aid is off when placed in the
charging inserts
What to do
Clean SlimTube opening/earpiece
Press push button for 3 seconds (chapter 1+7)
Press push button
Insert hearing aid into the charger
Charge hearing aid (chapter 4)
Insert hearing aid correctly (chapter 8)
Causes
Blocked SlimTube/earpiece
Hearing aid switched off
Electromagnetic disturbances
occurred
Battery fully discharged
Hearing aid not inserted correctly
into ear
Cerumen in ear canal
Volume too loud
Low battery
SlimTube/earpiece blocked
Volume too low
Hearing has changed
Indication for low battery
Battery fully discharged
Faulty battery
Battery does not last the whole
day
Causes
Hearing aid not inserted correctly
into charger
Charger not connected to power
source
Hearing aid is not fully charged
Battery may need to be replaced
17.2 Troubleshooting charger
Contact your ENT/GP or hearing care professional
Decrease volume if volume control available (chapter 6)
Charge hearing aid (chapter 4)
Clean SlimTube opening/earpiece
Turn volume up if volume control available (chapter 6)
Contact you hearing care professional
Charge hearing aid (chapter 4)
Charge hearing aid (chapter 4)
Contact your hearing care professional if the battery life is not as
expected
Problem
Charging does not start (no power
pack used)
Charging does not start when
using Power Pack
Causes
Charger Case or Mini Charger is
not connected to power supply
Hearing aid not inserted correctly
into charger
Power Pack discharged
If the problem persists, contact you hearing care professional for
assistance.
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18. Important safety information
What to do
Insert hearing aid correctly into charger (chapter 4)
Please read the information on the following pages before
using your hearing aid and charging accessories.
Connect charger to external power supply
Charge hearing aid (chapter 4)
Contact your hearing care professional; a battery replacement may be
required
What to do
Connect charger to power supply or Power Pack (chapter 4.2)
A hearing aid will not restore normal hearing and will not
prevent or improve a hearing impairment resulting from
organic conditions. Infrequent use of a hearing aid does not
permit a user to attain full benefit from it. The use of a
hearing aid is only part of hearing habilitation and may
need to be supplemented by auditory training and
instruction in lipreading.
The hearing aid is suitable for the home healthcare
environment and due to their portability it may happen that
it is used in professional healthcare facility environment like
physician offices, dental offices etc.
Insert hearing aid correctly into charger (chapter 4.1)
Charge Power Pack (chapter 4.2)
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where flammable
anesthetics are handled) or
where electronic
equipment is prohibited.
18.1 Hazard warnings
The Phonak rechargeable
hearing aids and the
Phonak Power Pack contain
lithium-ion batteries that
can be taken onto airplanes
as carry-on luggage. The
Power Pack cannot be
placed in the checked-in
baggage and can only be
placed in the carry-on
luggage.
The intended use of
hearing aids is to amplify
and transmit sound to the
ears and hereby
compensate for impaired
hearing. The hearing aids
(specially programmed for
each hearing loss) must
only be used by the
intended person. They
should not be used by any
other person as they could
damage hearing.
If you feel pain in or
behind your ear, if it is
inflamed or if skin
irritation and accelerated
accumulations of earwax
occur, please check with
your hearing care
professional or physician.
Changes or modifications
to the hearing aid that
were not explicitly
approved by Sonova AG
are not permitted. Such
changes may damage your
ear or the hearing aid.
In very rare cases, the
dome can remain in your
ear canal when removing
the hearing tube from the
ear. In the unlikely case
that the dome does get
stuck in your ear canal, it is
strongly recommended to
see a physician for safe
removal.
Do not use the hearing
aids and charging
accessories in explosive
areas (mines or industrial
areas with danger of
explosions, oxygen rich
environments or areas
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52
Hearing programs in the
directional microphone
mode reduce background
noises. Please be aware
that warning signals or
noises coming from
behind, e. g. cars, are
partially or entirely
suppressed.
This hearing aid is not for
children below 36 months.
It contains small parts that
can cause choking, if
swallowed by children.
Keep out of reach of
children, individuals with
cognitive impairment and
pets. If swallowed, consult
a physician or hospital
immediately.
Keep the Charger Case
out of reach of children,
individuals with cognitive
impairment and pets. If
the drying capsule is
swallowed, consult
a physician or
hospital immediately.
Only authorized personnel
are allowed to open the
Power Pack due to possible
electrical hazard.
Do not make a wire
connection from your
hearing aid to any external
audio sources like radio
etc. That could cause
injuries on your body
(electric shock).
Do not cover the whole
Charger Case or Mini
Charger while charging, e.g.
with a cloth etc.
The following is only
applicable for persons with
active implantable medical
devices (i.e. pacemakers,
defibrillators, etc.):
• Keep the wireless hearing
aid at least 15 cm
(6 inches) away from the
active implant. If you
experience any interference,
do not use the wireless
hearing aids and contact
the manufacturer of the
active implant. Please, note
that interference can also
be caused by power lines,
electrostatic discharge,
airport metal detectors etc.
53
Otherwise, degradation of
the performance of this
equipment could result.
The USB port of the
charger is to be used for
the described purpose only.
For charger, use only
EN60950 and/or
EN60601-1 certified
equipment with a output
rating of 5 VDC.
Min. 500 mA.
Do not insert the adapter
of the power supply alone
into electrical outlets
because this could result in
an electric shock.
• Keep magnets (i.e.
EasyPhone magnet, etc.)
at least 15 cm (6 inches)
away from the active
implant.
• If using a Phonak wireless
accessory, consult the
chapter “Important safety
information” in your
wireless accessory
user guide.
Hearing aids should not be
fitted with domes / wax
protection systems when
used by clients with
perforated eardrums,
inflamed ear canals or
otherwise exposed middle
ear cavities. In these cases,
we recommend the use of
a classic earmold.
In the unlikely case that
any part of this product
should remain in the ear
canal, it is strongly
recommended to see a
physician for safe removal.
55
Use of this equipment
adjacent to or stacked with
other equipment should be
avoided because it could
result in improper
operation. If such use is
necessary, this equipment
and the other equipment
should be observed to
verify that they are
operating normally.
Use of accessories,
transducers and cables
other than those specified
or provided by the
manufacturer of this
equipment could result in
increased electromagnetic
emissions or decreased
electromagnetic immunity
of this equipment and
result in improper
operation.
Portable RF
communications
equipment (including
peripherals such as
antenna cables and
external antennas) should
be used no closer than
30 cm (12 inches) to any
part of the hearing aid(s),
including cables specified
by the manufacturer.
54
18.2 Information on product safety
Phonak hearing aids are
water resistant and not
waterproof. They are
designed to withstand
normal activities and
occasional accidental
exposure to extreme
conditions. Never immerse
your hearing aid in water!
Phonak hearing aids are not
specifically designed for
extended periods of water
submersion on a continual
basis, that is worn in
activities such as swimming
or bathing. Always remove
your hearing aid before
these activities, as the
hearing aid contains
sensitive electronic parts.
56
Protect your hearing aid
from heat (never leave near
a window or in the car).
Never use a microwave or
other heating devices to
dry your hearing aid (due
to risk of fire or explosion).
Ask your hearing care
professional about suitable
drying methods.
The dome should be
changed every three
months or when it
becomes stiff or brittle.
This is to prevent the dome
from detaching from the
tube spout during insertion
into or removal from the
ear.
Store your hearing aid in
the charger if you are not
using it for a long period
of time.
The hearing aids have to be
dry before charging.
Otherwise the charging
reliability cannot be
guaranteed.
Special medical or dental
examination including
radiation described below,
may adversely affect the
correct functioning of your
hearing aids. Remove and
keep them outside the
examination room/area
before undergoing:
• Medical or dental
examination with X-ray
(also CT scan).
• Medical examinations with
MRI/NMRI scans, generating
magnetic fields.
Hearing aids don’t need to
be removed when passing
security gates (airports
etc.). If X-ray is used at all,
it will be in very low doses,
and will not affect the
hearing aids.
57
Only use approved
chargers and Power Pack
described in this user guide
for charging your hearing
aid(s), otherwise the
devices may be damaged.
Both your hearing aid(s)
and Power Pack contain
lithium-ion batteries with a
Watt hour rating <20 Wh
which have been tested
according to UN 38.3 of the
“UN Manual of Tests and
Criteria” and should be
shipped in accordance with
all the rules and regulations
on the safe shipment of
lithium-ion batteries.
58
Your hearing care professional:
Notes
Manufacturer:
Sonova AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
www.phonak.com
59
029-0477-02/V1.00/2017-01/FO © Sonova AG All rights reserved
Do not drop your hearing
aid! Dropping onto a hard
surface can damage your
hearing aid.

---

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