Sony Ericsson Mobile Communications TR-CA0802 Dual Band Tri-mode CDMA Cellular Phone User Manual Response to FCC correspondence 6833 revised manual

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Mirror Download [FCC.gov]
Document ID	340658
Application ID	d1H9GmRSKKYkAnkOrCQrQQ==
Document Description	Response to FCC correspondence 6833 revised manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	124.23kB (1552885 bits)
Date Submitted	2003-07-17 00:00:00
Date Available	2002-11-27 00:00:00
Creation Date	2003-01-10 18:28:46
Producing Software	Acrobat Distiller 5.0.5 (Windows)
Document Lastmod	2003-01-10 13:33:13
Document Title	Response to FCC correspondence 6833 revised manual

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PCS Service
www.sprintpcs.com
Copyright © 2002 Sprint Spectrum L.P. All rights reserved. No reproduction in whole or in part
allowed without prior written approval. Sprint, the diamond logo and all other trademarks listed
herein are registered trade marks of Sprint Communications Company, L.P., used under license.
Printed in the U.S.A.
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Table of Contents
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Getting Advanced Phone and Service Information . . . . . . . . . . ii
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basics of Your PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
1. Your New PCS Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Your Phone’s Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2. Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning Your Phone OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
3. Using the Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
4. Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . 22
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
5. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . 23
Setting Your Phone’s Roam Mode . . . . . . . . . . . . . . . . . . . . . 23
Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Feature Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6. Internal Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Saving Phone Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Making a Call From Your Internal Phonebook . . . . . . . . . . . 25
7. Changing Your Phone’s Settings . . . . . . . . . . . . . . . . . . . . . . . 26
Changing the Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the Ringer and Alert Volume . . . . . . . . . . . . . . . . .
Adjusting Volume During a Conversation . . . . . . . . . . . . . . .
TTY Use With PCS Service From Sprint . . . . . . . . . . . . . . . .
26
26
27
27
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8. Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . 29
Setting Up Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Retrieving Voicemail Messages . . . . . . . . . . . . . . . . . . . . . . .
Accessing Voicemail From Another Phone . . . . . . . . . . . . . .
Displaying Numeric Pages . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
29
29
29
9. PCS Service Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Three-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PCS Voice CommandSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
30
31
31
10. PCS VisionSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Getting Started With PCS Vision . . . . . . . . . . . . . . . . . . . . . .
PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessing PCS Vision Features . . . . . . . . . . . . . . . . . . . . . . .
PCS Vision Symbols on Your Screen . . . . . . . . . . . . . . . . . . .
PCS Vision Billing Information . . . . . . . . . . . . . . . . . . . . . . . .
33
34
35
36
36
11. Your Phone’s Special Features . . . . . . . . . . . . . . . . . . . . . . . . 37
Downloading Sounds, Screensavers and More . . . . . . . . . . . 37
Assigning Sounds and Screensavers . . . . . . . . . . . . . . . . . . . . 37
12. Accessories for Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . 39
How to Order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
13. Performance and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Important Information About Your Phone and Service . . . .
Maintaining Safe Use of and Access to Your Phone . . . . . . .
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Acknowledging Special Precautions and the FCC Notice . .
41
42
45
46
14. Terms and Conditions & Warranty Information . . . . . . . . . . 47
Terms and Conditions of Services . . . . . . . . . . . . . . . . . . . . . 47
Terms of Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Manufacturer’s Limited Warranty . . . . . . . . . . . . . . . . . . . . . 83
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How to Use This Guide
Welcome — you’ve made the right choice
The advantages of Sprint are as clear as each wireless call
you make. With PCS Service, we give you what you really
want from a wireless service provider – clear calls, easy-tounderstand service plans, and self-servicing options for
managing your account. All this is designed to make your
life easier and worry free.
We know you’re eager to start using your phone right away
and this guide is divided into two sections that are
designed to help you do just that.
The first section will guide you through the steps
required to set up your PCS Service. It includes
blanks so you can write down important information that
you’ll want to remember. Things like your new PCS Phone
Number, information about your service plan, and your
first invoice.
The second section will guide you through the
basics of your phone and service with quick,
easy-to-follow instructions. And if you want to learn more
about your phone, just visit us online at www.sprintpcs.com
and log on. Then, click on “Claire’s Directory for Service
Solutions.” There you’ll find a complete phone user’s
guide that includes all the advanced features of your phone
and service.
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Getting Advanced Phone and
Service Information
This guide covers the basics, but your phone is capable of
performing a variety of advanced services. To learn how to
use all the advanced features of your phone and service,
visit www.sprintpcs.com and log on. Then, click on “Claire’s
Directory for Service Solutions.” There you’ll have access
to your complete phone user’s guide and you can also take
an online phone tutorial.
Your online phone user’s guide provides information on
basic and advanced features and services, such as:
• Learning Advanced Dialing Options
• Managing Call History
• Using Advanced Messaging
• Using Advanced Internal Phone Book Options
• Using Your Phone’s Advanced Settings
• Setting Your Phone’s Security
• Using the Personal Organizer
• Using Advanced Features of PCS VisionSM
• Understanding Your Phone’s Internal Menu
• And more
ii
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Getting Started
Activating and Using PCS Service
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Getting Started
Have these things ready before you
call to activate
• Your PCS Phone (Make sure it’s fully charged)
• Your Social Security number or your driver’s license
number
• Your Electronic Serial Number (also known as ESN; refer
to step 5 to locate the number)
• The city and state where your phone will be primarily used
• A pen
Setting up your service — You
choose the way
The two fastest ways:
• Visit us online at activate.sprintpcs.com.
• From your PCS Phone, press
softkey).
Call (left
You can also:
• Use a phone other than your PCS Phone – dial
1-888-715-4588.
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PCS Service Areas
Interested in where you can use your new phone?
Check out the most up-to-date coverage maps at
www.sprintpcs.com.
Your PCS Account Password
My Account Password is: _______________________
You’ll use this number when managing your account
on www.sprintpcs.com and with PCS Customer Service
Solutions. Your default password is the last four digits of
your Social Security number.
Getting Started
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Getting Started
Finding Your Phone’s ESN
If you set up service using your PCS Phone, the network
automatically communicates the ESN to us. You’ll only
need this number when you’re setting up service online
at activate.sprintpcs.com or calling us from a phone other
than your new PCS Phone. The ESN, or Electronic Serial
Number, is an 11-digit number written on the barcode
sticker attached to the phone. To find it, remove the
phone’s battery.
ESN: _________________________________________
After writing down the ESN, replace the battery and
turn on your phone by holding down the
key for a
few seconds.
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PCS Clear Pay Program
(This section may not apply to you. If not, skip to section 7.)
䡺You are on the PCS Clear Pay Program.
Easy steps to follow to help keep you enjoying your new
PCS Service
There are two easy payment options:
• Make a payment at any Western Union location
using the Swiftpay form. To find the nearest location,
dial
Call (left softkey) from your
PCS Phone. (Transaction fee applies; payment is credited
to your account within 12 hours.)
Getting Started
• Dial
Call (left softkey) from your PCS Phone
(normal airtime charges will apply) or log on to
www.sprintpcs.com to find out how many minutes you
have currently used within your service plan. If you have
exceeded the minutes in your plan or you have a past due
balance, you should make a payment to keep your
service turned on.
– or –
• Dial
Call (left softkey) from your PCS Phone
(posting time is 12 hours).
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Getting Started
How we will help you keep your service turned on:
• In the event that your service has been turned off, you
will receive a text message stating: “Your PCS Service has
been turned off. Press
to make a payment and
turn service on.”
• The first time your service has been turned off you will
be connected to a live PCS Clear Pay Program Specialist
who will explain why your service has been turned off.
You will be asked to pay your balance to get your service
turned back on (payment will be credited and service
turned back on within 12 hours).
• For any additional times that your service has been
turned off, you will be connected to our automated
payment process. You will have to pay your balance to
have your service turned back on (payment will be
credited and service turned back on within 12 hours).
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Understanding Your PCS Service Plan
Voice Usage: PCS Free & Clear Plans
Total Voice Minutes in my PCS Free & Clear Plan: ___
• Anytime Minutes:_____________________________
• Night & Weekend Minutes
(M-Th 9pm-7am, F 9pm-M 7am): ________________
Each additional voice minute (overage): __________¢
Other: _______________________________________
Long distance is included in my plan: 䡺 Yes 䡺 No
Getting Started
Monthly service charge: $ ______________________
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Getting Started
Voice Usage: PCS Free & Clear Area-Wide Plans
Total Voice Minutes in my PCS Free & Clear
Area-Wide Plan: ________________________________
• Anytime Minutes:_____________________________
• Night & Weekend Minutes
(M-Th 9pm-7am, F 9pm-M 7am): ________________
Monthly service charge: $ ______________________
Each additional voice minute (overage): __________¢
Other:________________________________________
Long distance is included in my plan: 䡺 Yes 䡺 No
Per-minute charge for calls made while traveling
outside my extended calling area: _______________¢
Per-minute charge for roaming calls: _____________¢
Note: Your agreement for wireless service with Sprint is made up of
the Service Plan you choose and the “Terms and Conditions of
Services” on page 47 of this guide.
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PCS Vision Usage
䡺 Your plan includes PCS Vision.
Megabytes included in plan: ______ (sent or received)
Per kilobyte overage: ______ (sent or received)
䡺 Your plan includes PCS Vision and you have opted to
subscribe to additional megabytes at $______ per month.
This includes ______ additional megabytes (sent or
received).
Per kilobyte overage: ______ (sent or received)
Additional monthly service charge for megabytes:
$______
Megabytes in plan: ______ (sent or received)
Per kilobyte overage: ______ (sent or received)
Getting Started
䡺 Your plan does not include PCS Vision, but you have
opted to subscribe to megabytes in addition to your
voice plan.
䡺 If you do not choose one of the plan options listed
above you can access PCS Vision on a casual basis at a
default rate of ______ per kilobyte. In addition, you will
be charged a download fee.
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Getting Started
PCS Advantage AgreementSM:
䡺 I have agreed to a PCS Advantage Agreement.
___ 1 Year
___ 2 Year
䡺 I have opted not to sign a PCS Advantage Agreement.
$______ Monthly fee
Additional options I choose to subscribe to:
䡺 PCS Voice Command at $______ per month
䡺 PCS Add-a-PhoneSM at $______ per month
䡺 PCS to PCS CallingSM at $______ per month
䡺 PCS Equipment Replacement at $______ per month
䡺 Roadside Rescue at $______ per month
䡺 Sprint® Residential Long Distance
10
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Your New PCS Phone Number and
User Name
PCS Phone Number
Your user name is automatically assigned to you. Your
user name, which resembles an email address (for
example, name@sprintpcs.com), is used with PCS Email and
two-way messaging services.
Getting Started
PCS User Name
11
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Getting Started
Understanding Your PCS Invoice
• Your first invoice will arrive within a few days.
• Your first invoice will reflect the following charges:
䡺 Your first full month of service, which is your
monthly recurring charge of $______
䡺 Additional charges such as taxes, roaming,
voice or data overage, or premium data services
䡺 Charges for additional options you opt to
subscribe to: $______
䡺 Your one-time non-refundable activation
fee of $______
• Approximate total of first invoice $______
12
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Quick, easy options to manage
your account
With PCS Customer Service Solutions, you can visit
www.sprintpcs.com or use your PCS Phone to access
Claire, your virtual service representative. She'll guide
you to the information you need.
• View the details of your PCS Service Plan
• Find out how many minutes you have used and how
many minutes are remaining in your plan
• View your current and previous three months invoices,
including the call detail
Getting Started
Visit www.sprintpcs.com
Once you log on, you can:
• Click on “Claire's Directory For Service Solutions” to:
•Make a payment
•Find out about PCS Products and Services
•Learn how to set up your voicemail and more
13
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Getting Started
Press
Call (left softkey)* on your PCS Phone and
Claire will respond with the following:
• A summary of your rate plan
• Minutes and/or megabytes remaining in your plan for the
current invoice cycle
• Information about your most recent invoice
• When your last payment was received
• The option to make a payment
*Normal airtime charges will apply when calling
Welcome and thank you for choosing Sprint.
14
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Basics of Your PCS Phone
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Your New PCS Phone
1. Power
2. Volume Keys
3. Left Softkey
6. Right Softkey
4. Option
7. Clear
8. Navigation
Joystick
5. */Shift
9. #/Space
16
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Your Phone’s Features
1. Power: Press and hold to power the phone on or off.
2. Volume Keys: Increase or decrease the volume of the
earpiece during a call. Scroll through menu icons, lists
and text. Press and hold to use voice commands. Press
up or down once to mute the ring signal when
receiving a call.
3. Left Softkey: Make and answer calls. Select an icon, item
or option.
4. Options: Display a list of options.
5. */Shift: Enters an asterisk. Press and hold to shift
between upper and lower case during text entry.
7. Clear: Delete numbers and letters from the display.
Delete an item from a list. Press and hold to turn off the
microphone during a call.
Basics
6. Right Softkey: Press to end or reject a call, go back one
level in the menus or leave an option unchanged. Press
and hold to return to standby mode.
8. Navigation Joystick: Press up, down, left or right to move
through menu icons, lists and texts. Press up to access
the contact list. Press and briefly hold right to access
the contact list. Press and briefly hold left to enter the
first shortcut in My Shortcuts. Press on the joystick to
select an item.
9. #/Space: Enter #. Enter a space.
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Turning Your Phone On and Off
Turning Your Phone ON
䊳
Press
for two seconds. The phone will display
“Searching for Service” until it locates a signal, then it
will automatically enter standby mode – the phone’s
idle state. At this point, you’re ready to begin making
and receiving calls.
Turning Your Phone OFF
䊳
18
Press
for two seconds until the screen reads
“Powering Off.”
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Using the Battery and Charger
Installing the Battery
1. Locate the two slots at
the bottom of the
battery chamber.
2. Locate the two tabs on
the bottom of the
battery.
3. Orient the battery with
the label facing away
from the phone.
Basics
4. Insert the tabs into the
slots at the bottom of
the battery chamber.
5. Press on the top of the battery
until it clicks into place.
6. Locate the notches along each
side of the back of the phone.
7. Using the notches as a guide,
place the back cover so that it
rests against the phone.
8. Slide the back cover upward
until it clicks into place.
19
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Removing the Battery
1. Ensure that the phone is turned
off.
2. Press down on the top-center of
the back cover using both
thumbs.
3. Slide the back cover toward the
bottom of the phone until it
releases from the notches in the
phone.
4. Lift the cover off of the phone.
5. Hold the phone over a soft
surface and press up on the
battery latch to release the
battery.
6. Wih the battery facing down,
firmly tap the top edge of the
phone into the palm of your hand
until the battery drops onto the
surface below.
Warning! Tapping the phone on any surface
other than your hand can damage your
phone and void it’s warranty.
20
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Charging the Battery
It is vital that you use only approved chargers. Use of
unauthorized accessories could damage your phone and
invalidate your warranty.
To use the charger provided with your phone:
1. Plug the charger into a wall outlet.
Basics
2. Insert the other end of the
charger into the charger jack
on the phone. The yellow ring
around the jack corresponds
with the yellow tip on the
charger.
䊳 Do not attempt to insert anything else into the
charger jack.
䊳 While charging, the
and
icons will
alternate in the display.
Note: It may take up to 30 minutes before the battery charging icon
appears in the display.
3. Wait approximately 4 hours or until the
icon
indicates that the battery is fully charged. If you do not
see the battery icon after this time, press any key or the
joystick to activate the display.
4. Once charging is complete, unplug the charger from
the wall outlet and disconnect the charger from the
phone.
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Making and Answering Calls
Making Calls
1. Make sure your phone is on.
2. Enter a phone number. If you make a mistake while
dialing, press
to erase one digit at a time or press
and hold
to erase the entire number.
3. Press Call (left softkey).
4. When you’re finished, press End (right softkey).
Answering Calls
1. Make sure your phone is on. If your phone is off,
incoming calls go to voicemail.
2. When your phone rings or vibrates, answer the call by
pressing Answer (left softkey).
3. To end the call, press End (right softkey).
Signal Strength
Call quality varies depending on the signal strength at
your location and the number of obstructions in the area.
If you’re inside a building, being near a window may give
you better reception. You can see the strength of your
signal by the signal indicator (
) on your phone’s
display screen.
22
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Controlling Your Roaming Experience
Your phone is dual-band, which means you can make and
receive calls while on the enhanced Sprint Nationwide
PCS Network and you can also roam on other networks
where we’ve implemented roaming agreements with
other carriers. To learn more about roaming, visit
www.sprintpcs.com.
Your phone has several features that let you control your
roaming experience.
Setting Your Phone’s Roam Mode
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Roaming.
4. To select an option, highlight it and press Select (left
softkey).
䊳
䊳
䊳
Basics
3. Select Set Mode.
Automatic: Searches for alternative wireless networks
when PCS Service is not available.
Sprint Only: Lets you make and receive calls only on
the enhanced Sprint Nationwide PCS Network and
prevents roaming.
Analog Only: This setting forces the phone to seek an
analog roaming system. The previous setting
(Automatic or Sprint Only) is restored the next time
the phone is turned on.
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Basics
Call Guard
Call Guard reminds you when you are making or
receiving a roaming call and requires you to take
additional steps before placing or answering roaming
calls. These additional steps are not required when you
make or receive calls while on the enhanced Sprint
Nationwide PCS Network.
To Turn Call Guard On:
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Roaming.
3. Select Call Guard.
4. Highlight On or Off and press Select (left softkey).
To Place Roaming Calls With Call Guard On:
1. From standby mode, dial 1+area code+seven digit
number and press Call (left softkey).
2. Select Roam Call.
To Answer Incoming Calls With Call Guard On:
From standby mode, press Answer (left softkey).
䊳
Feature Availability
䊳
䊳
䊳
24
You can make and receive calls while roaming.
You will have access to voicemail while roaming.
Other features which are standard on the enhanced
Sprint Nationwide PCS Network, such as Call Waiting,
PCS Voice Command and PCS Vision are unavailable
while roaming.
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Internal Phone Book
Saving Phone Numbers
1. From standby mode, enter a phone number.
2. Press
and select Add Number.
3. Select New Contact.
4. Select a number type and press Select (left softkey).
5. Press Edit (left softkey), enter a name for entry and
press OK (left softkey).
6. Press Exit (right softkey) and Yes (left softkey) to
save the new entry.
new entry.
Making a Call From Your Internal Phonebook
Basics
Note: Follow the instructions on the display to add a voice tag for the
1. From standby mode, press Menu (right softkey), then
scroll to Phonebook (
) and select Find Contact.
2. Highlight the entry you want to call and press Call
(left softkey).
3. Highlight the number you want to call and press Call
(left softkey).
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Basics
Changing Your Phone’s Settings
You can customize many aspects of your phone’s
functionality, from display and sounds to messaging and
security, through the Settings menu. Below are just a few
examples of how to navigate and use the Settings menu.
Changing the Greeting
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Display.
3. Select User Greeting.
4. Select one of the following:
䊳
䊳
䊳
䊳
Select Sony Ericsson and press Select (left softkey)
for the default animation.
Select My animation, highlight the animation you want
and press Select (left softkey).
Select Greeting Text, enter the text you want as a
greeting and press Select (left softkey).
Select Off and press Select (left softkey) to turn off
the greeting.
Adjusting the Ringer and Alert Volume
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Sounds.
3. Select Ringer Volume or Alert Volume.
4. Use your joystick to adjust the volume setting and press
Save (left softkey).
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Adjusting Volume During a Conversation
Press the volume keys on the side of your phone during
the call.
TTY Use With PCS Service From Sprint
A TTY (also known as a TDD or Text Telephone), is a
telecommunications device that allows people who are
deaf or hard of hearing, or who have speech or language
disabilities, to communicate via a telephone.
Your phone is compatible with select TTY devices. Please
check with the manufacturer of your TTY device for
connectivity information and to ensure that the TTY
device supports digital wireless transmission.
Basics
When establishing your PCS Service, please call PCS
Customer Service SolutionsSM via the state
Telecommunications Relay Service (TRS) by first dialing
Call (left softkey). Then provide the
state TRS with this number: 866-727-4889.
To turn TTY mode on or off:
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Handsfree.
3. Select TTY.
4. Highlight Turn On TTY or Turn Off TTY and press Select
(left softkey).
IMPORTANT NOTICE: Sprint recommends that TTY users make
emergency calls by other means including Telecommunications
Relay Services (TRS), analog cellular, and landline communications.
Wireless TTY calls to 911 may be corrupted when received by public
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safety answering points (PSAPs) rendering some communications
unintelligible.
For additional information and instructions regarding TTY
use, please see the Online User’s Guide at
www.sprintpcs.com.
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Sending and Receiving Messages
Setting Up Voicemail
1. Press and hold
2. Follow the system prompts to create your pass code
and record your greeting.
Retrieving Voicemail Messages
䊳
Press and hold
. Follow the system prompts.
Accessing Voicemail From Another Phone
1. Dial your PCS Phone Number.
2. Press
when voicemail answers.
Displaying Numeric Pages
1. From standby mode, press Menu (right softkey) and
scroll to Messaging (
).
Basics
3. Enter your pass code.
2. Select Notifications.
3. Highlight the message you want to display and press
Select (left softkey). Press the navigation key down to
display additional text.
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PCS Service Features
Call Waiting
To respond to an incoming call while you’re on a call:
䊳 Press Flash (left softkey). This puts the first call on
hold and answers the second call. To switch between
calls, press Flash (left softkey) again.
– or –
䊳 Press End (right softkey) to end your first call. To
answer the incoming call, press Answer (left softkey).
Call Forwarding
Call Forwarding lets you forward your calls to another
number. You can still make calls from your phone while
this is activated. There is a per call charge for this service.
To activate:
1. Press
2. Enter the area code and phone number to which your
calls should be forwarded.
3. Press Call (left softkey). You will see a message and
hear a tone confirming the activation of Call
Forwarding.
To deactivate:
1. Press
2. Press Call (left softkey). You will see a message and
hear a tone confirming the deactivation.
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Three-Way Calling
Talk to two different people at the same time. When using
this feature, the normal airtime rates will be charged for
each of the two calls.
1. Enter a number you wish to call and press Call (left
softkey).
2. Once you have established the connection, dial the
second number you wish to call and press Flash (left
softkey). This puts the first call on hold and dials the
second number.
3. When you’re connected to the second party, press
Flash (left softkey) once more to begin your threeway call.
Basics
If one of the people you called hangs up, you and the
remaining caller stay connected. If you initiated the call
and are the first to hang up, all three callers will be
disconnected.
PCS Voice CommandSM
With PCS Voice Command, you can call a number just by
saying a name.
Get started by setting up your Personal Address Book
1. Press
Call (left softkey). The first time you use
it, you will hear a tutorial before moving on to the next
step.
2. You’ll hear a tone followed by the prompt “Ready.” Say
“Add Name” to begin setting up your Personal Address
Book.
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Making a call with PCS Voice Command
1. Press
Call (left softkey).
2. You’ll hear a tone followed by the prompt “Ready.”
3. After the prompt, say “Call” and the name of the
person or the number you want called.
4. Your request will be repeated and you will be asked to
verify. Say “Yes” to call the number or person. Say “No”
to cancel.
Accessing information using PCS Voice Command
1. Press
Call (left softkey).
2. Say “Call the Web.”
3. Choose from a listing of information categories like
email, news, weather, sports, and more.
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PCS VisionSM
Getting Started With PCS Vision
To sign up for PCS Vision services or access complete
instructions, visit www.sprintpcs.com/manage where you
may download your phone’s complete user’s guide or
take a tutorial.
Launching PCS Vision
1. From standby mode, press Menu (right softkey), scroll
to Web (
) and select Launch.
Tip: Selecting Always Auto-Connect configures your phone to bypass
Basics
2. Choose Connect or Always Auto-Connect to launch a PCS
Vision connection; select Cancel to cancel the
connection. (For information on charges associated
with features that use a PCS Vision connection, consult
your PCS Service Plan.)
the selection screen in the future.
3. Your phone will go to the Home Page (or to the last
page visited).
4. Using your navigation key, scroll around and select
from a variety of online services. Choose More to view
additional menu options.
5. End or exit browser session by pressing End (right
softkey).
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PCS Vision Features
With PCS Vision services, you will have access to
additional features, better performance, faster Internet
connections, and a wider variety of online services.
Features such as Web access, graphically-enriched games,
and sending/receiving digital images will be available
through the enhanced Sprint Nationwide PCS Network.
[AVAILABILITY OF PCS VISION FEATURES IS PHONE-SPECIFIC.
EDIT FEATURES ACCORDINGLY] which are available???
Messaging
Send and receive email and instant messages or chat with
friends.
Pictures
Shoot digital pictures with a PCS Vision Camera then
share them through your PCS Phone.
Games
Play exciting full color games.
PCS Business ConnectionSM
Access your Microsoft® Outlook® or Lotus Notes®
company email with and without attachments, calendar,
business directory and personal contacts in real time.
Web
Experience full color graphic versions of your favorite
Internet sites.
Ringers
Personalize your PCS Phone by downloading and
assigning different ringers to numbers in your address
book.
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Screen Savers
Download a unique image to use as a screen saver or
assign specific images to numbers in your address book
to make it easy to tell who's calling.
Accessing PCS Vision Features
User Name
Your user name is automatically assigned to you. Your
user name, which resembles an email address (for
example, name@sprintpcs.com), is used with PCS Email and
two-way messaging services.
Basics
When your phone is PCS Vision enabled, your user name
will automatically appear on your phone's display screen.
(This process is automatic and does not require any
action on your part unless you have selected a custom
greeting to display from the phone’s Settings menu. See
the online user’s guide for details.) From standby mode,
press Menu (right softkey), scroll to Settings (
), and
select Phone Info to find your user name and options.
Once your phone is activated, you are signed in and ready
to connect to PCS Vision services at any time. You will
only be charged for services when you use them.
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PCS Vision Symbols on Your Screen
Phone is not currently able to access PCS Vision
service features.
Connection is active (data is being transferred).
Outgoing calls can be made, but incoming calls go
directly to voicemail.
Connected, but voice calls can be sent or received.
PCS Vision Billing Information
See your service plan for details on PCS Vision billing.
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Your Phone’s Special Features
With PCS you can personalize your phone using
downloadable ringer sounds and screen savers. You can
also download games and applications that you can use
on your phone.
Downloading Sounds, Screensavers and More
The steps required to download a sound, screensaver,
game or application are similar.
To Download:
1. From standby mode, press Menu (right softkey) and
scroll to Downloads (
).
Basics
2. Select one of the following and press Select (left
softkey):
䊳 Games
䊳 Sounds
䊳 Screensavers
䊳 Applications
3. Select Get New and press Select (left softkey) to
launch the browser.
4. Highlight the item you want to download and press
Select OR OK (left softkey) to begin the download.
5. Press Back (right softkey) to return to the Download
Management menu or End (right softkey) to return to
standby mode.
Assigning Sounds and Screensavers
You can choose a sound you want as the ringer for your
phone and assign a sound to your message notification.
You can also pick a custom screen saver for your phone.
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To pick a ringer sound:
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Sounds, then select Set Ring Sound.
3. Select Choose to display a list of available sounds.
4. Highlight the sound you want to use and press Select
(left softkey):
To pick a message sound:
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Sounds, then select Set Message Sounds.
3. Highlight the sound you want to use and press Select
(left softkey):
To pick a screensaver:
1. From standby mode, press Menu (right softkey) and
scroll to Settings (
).
2. Select Display, then select Screensaver.
3. Highlight the screensaver you want to use and press
Select (left softkey):
[Other features such as camera functionality, etc. ?]
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Accessories for Your Phone
Standard Battery
Provides up to 3 hours of continuous talk time or up to
300 hours of continuous standby time.
Advanced Vehicle Hands-Free Kit
Charges your phone and allows you to operate your
phone hands-free so you can drive safely.
Bluetooth Hands-Free
Safety and convenience of a hands-free without the cord.
Standard/Wall Chargers
Charge your phone from any AC outlet. Available with
2.5 mm barrel connector or 3 V system connector.
Compact and lightweight, it’s a convenient way to charge
your phone while traveling.
Camera
Basics
Travel Charger
Take snapshots anywhere you go and send them to a
friend through your phone.
OTHERS
PCS Wireless Connection Kit
Lets you link your phone to a laptop PC, handheld, or
palm-sized computing device to send and receive email
messages and browse the Internet. Includes serial data
cable, cable adapter, CD-ROM (with software), and user
guide. Designed for Windows® 95, 98, NT, CE, and Palm®
operating systems.
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How to Order
These and other accessories are available for purchase at
your local Sprint Store. You can also call the PCS Accessory
Hotline (1-800-974-2221), or visit www.sprintpcs.com or
www.sonyericsson.com.
Next day delivery is offered in select areas.
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Performance and Safety
Important Information About Your Phone and Service
Keeping Tabs on Signal Strength
The quality of each call you make or receive depends on the signal
strength in your area. Your phone informs you of the current signal
strength by displaying a number of bars next to the signal strength
icon. The more bars displayed, the stronger the signal. If you’re inside
a building, being near a window may give you better reception.
Understanding the Power Save Feature
Understanding How Your Phone Operates
Your phone is basically a radio transmitter and receiver. When it's
turned on, it receives and transmits radio frequency (RF) signals.
When you use your phone, the system handling your call controls the
power level.
Basics
If your phone is unable to find a signal after 15 minutes of searching,
a Power Save feature is automatically activated. If your phone is
active, it periodically rechecks service availability or you can check it
yourself by pressing any key. Anytime the Power Save feature is
activated, a message displays on the screen. When a signal is found,
your phone returns to standby mode.
Knowing Radio Frequency Safety
The design of your phone complies with updated NCRP standards
described below. To further limit RF exposure, you can limit the
duration of your calls and operate your phone in the most powerefficient manner. In 1991-92, the Institute of Electrical and
Electronics Engineers (IEEE) and the American National Standards
Institute (ANSI) joined in updating ANSI's 1982 standard for safety
levels with respect to human exposure to RF signals. More than 120
scientists, engineers and physicians from universities, government
health agencies and industries developed this updated standard after
reviewing the available body of research. In 1993, the Federal
Communications Commission (FCC) adopted this updated standard
in a regulation. In August 1996, the FCC adopted hybrid standard
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consisting of the existing ANSI/IEEE standard and the guidelines
published by the National Council of Radiation Protections and
Measurements (NCRP).
Maintaining Your Phone’s Peak Performance
There are several simple guidelines to operating your phone properly
and maintaining safe, satisfactory service.
䊳 Speak directly into the mouthpiece.
䊳 Avoid exposing your phone and accessories to rain or liquid spills.
If your phone does get wet, immediately turn the power off and
remove the battery. If it’s inoperable, return it to a Sprint Store or
call PCS Customer Service Solutions for service.
Note: For the best care of your phone, only Sprint Authorized
Personnel should service your phone and accessories. Faulty
service may void the warranty.
Maintaining Safe Use of and Access to Your Phone
FAILURE TO FOLLOW THE INSTRUCTIONS OUTLINED MAY LEAD
TO SERIOUS PERSONAL INJURY AND POSSIBLE PROPERTY
DAMAGE
Using Your Phone While Driving
Talking on your phone while driving (or operating the phone
without a hands-free device) is prohibited in some jurisdictions.
Laws vary as to specific restrictions. Remember that safety always
comes first.
When using your phone in the car:
䊳 Get to know your phone and its features, such as speed dial and
redial.
䊳 When available, use a hands-free device.
䊳 Position your phone within easy reach.
䊳 Let the person you are speaking to know you are driving; if
necessary, suspend the call in heavy traffic or hazardous weather
conditions.
䊳 Do not take notes or look up phone numbers while driving.
䊳 Dial sensibly and assess the traffic; if possible, place calls when
stationary or before pulling into traffic.
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䊳
䊳
䊳
䊳
Do not engage in stressful or emotional conversations that may
divert your attention from the road.
Dial 911 to report serious emergencies. It’s free from your wireless
phone.
Use your phone to help others in emergencies.
Call roadside assistance or a special non-emergency wireless
number when necessary.
Tip: Purchase an optional Hands-Free Car Kit.
Following Safety Guidelines
To operate your phone safely and efficiently, always follow any
special regulations in a given area. Turn your phone off in areas
where use is forbidden or when it may cause interference or danger.
Using Your Phone Near Other Electronic Devices
RF signals may affect improperly installed or inadequately shielded
electronic operating systems and/or entertainment systems in motor
vehicles. Check with the manufacturer or their representative to
determine if these systems are adequately shielded from external RF
signals. Also check with the manufacturer regarding any equipment
that has been added to your vehicle.
Basics
Most modern electronic equipment is shielded from radio frequency
(RF) signals. However, RF signals from wireless phones may affect
inadequately shielded electronic equipment.
Consult the manufacturer of any personal medical devices, such as
pacemakers and hearing aids, to determine if they are adequately
shielded from external RF signals.
Note: Always turn off the phone in health care facilities and request
permission before using the phone near medical equipment.
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Turning Off Your Phone Before Flying
Turn off your phone before boarding any aircraft. To prevent possible
interference with aircraft systems, the U.S. Federal Aviation
Administration (FAA) regulations require you to have permission
from a crew member to use your phone while the plane is on the
ground. To prevent any risk of interference, FCC regulations prohibit
using your phone while the plane is in the air.
Turning Off Your Phone in Dangerous Areas
To avoid interfering with blasting operations, turn your phone off
when in a blasting area or in other areas with signs indicating twoway radios should be turned off. Construction crews often use
remote-control RF devices to set off explosives.
Turn your phone off when you're in any area that has a potentially
explosive atmosphere. Although it's rare, your phone and accessories
could generate sparks. Sparks can cause an explosion or fire,
resulting in bodily injury or even death. These areas are often, but not
always, clearly marked. They include:
䊳 Fueling areas such as gas stations.
䊳 Below deck on boats.
䊳 Fuel or chemical transfer or storage facilities.
䊳 Areas where the air contains chemicals or particles such as grain,
dust or metal powders.
䊳 Any other area where you would normally be advised to turn off
your vehicle’s engine.
Note: Never transport or store flammable gas, liquid or explosives in
the compartment of your vehicle that contains your phone or
accessories.
Restricting Children’s Access to Your Phone
Your phone is not a toy. Do not allow children to play with it as they
could hurt themselves and others, damage the phone or make calls
that increase your phone bill.
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Caring for the Battery
Protecting Your Battery
Basics
The guidelines listed below help you get the most out of your
battery’s performance.
䊳 Use only approved batteries and desktop chargers. These chargers
are designed to maximize battery life. Using other batteries or
chargers voids your warranty and may cause damage.
䊳 In order to avoid damage, charge the battery only in temperatures
that range from 32º F to 113º F (0º C to 45º C).
䊳 Don’t use the battery charger in direct sunlight or in high humidity
areas, such as the bathroom.
䊳 Never dispose of the battery by incineration.
䊳 Keep the metal contacts on top of the battery clean.
䊳 Don’t attempt to disassemble or short-circuit the battery.
䊳 The battery may need recharging if it has not been used for a long
period of time.
䊳 It’s best to replace the battery when it no longer provides
acceptable performance. It can be recharged hundreds of times
before it needs replacing.
䊳 Don’t store the battery in high temperature areas for long periods
of time. It’s best to follow these storage rules:
Less than one month:
4º F to 140º F (-20º C to 60º C)
More than one month:
4º F to 113º F (-20º C to 45º C)
Disposal of Lithium Polymer Batteries
For safe disposal options of your Lithium Polymer batteries, contact
your nearest Sprint authorized service center.
Special Note: Be sure to dispose of your battery properly. In some
areas, the disposal of batteries in household or business trash may
be prohibited.
Note: For safety, do not handle a damaged or leaking Li Polymer
battery.
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Acknowledging Special Precautions and the FCC Notice
FCC Statement
This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Cautions
Any changes or modifications to your phone not expressly approved
in this document could void your warranty for this equipment and
void your authority to operate this equipment. Only use approved
batteries and chargers. Although your phone is quite sturdy, it is a
complex piece of equipment and can be broken. Avoid dropping,
hitting, bending or sitting on it.
Body-Worn Operation
For body-worn operation, this phone has been tested and meets FCC
RF exposure guidelines when used with an accessory that contains
no metal and that positions the handset a minimum of 2.0 cm from
the body. Use of other accessories may not ensure compliance with
FCC RF exposure guidelines.
For more information about RF exposure, visit the FCC Web site at
www.fcc.gov.
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Terms and Conditions & Warranty
Information
Terms and Conditions of Services
(Effective as of August 1, 2002 until replaced)
Thanks for choosing Sprint. These terms and conditions are part of
your agreement with Sprint for PCS Services.
For the most current version of the terms and conditions, please visit
our Web site at www.sprintpcs.com or call PCS Customer Service
SolutionsSM at 1-888-211-4PCS, because the terms and conditions
included with your PCS Phone may not the most current version. If
you activated PCS Services before the effective date of these terms
and conditions, these terms and conditions replace and supersede
any previous terms and conditions.
Para solicitar esta literatura en español, por favor contactar a
1-888-211-4PCS (4727).
Basics
If you have questions about your PCS Services, call PCS Customer
Service SolutionsSM at 1-888-211-4PCS (4727) or visit our Web site at
www.sprintpcs.com.
Agreement. Your agreement (“Agreement”) with Sprint Spectrum L.P.
and any of its Affiliates doing business as Sprint providing PCS
Services (“Services”) to you is made up of these Terms and
Conditions of Service (“Terms”) and the Service Plan that we agree to
provide you. Your “Service Plan” is described in our marketing
materials, and includes the rates and features we set for that Service
Plan. We use the words “we,” “us,” “our” or “Sprint“ to refer to Sprint
Spectrum L.P. and its Affiliates doing business as Sprint in these
Terms. When you activate PCS Services or attempt to use our PCS
Services (including, without limitation, attempting to place a call on
the Sprint Nationwide PCS Network, or off the Sprint Nationwide
PCS Network when roaming, including “911” or similar calls), you
accept the Agreement.
Provision of Service. Your purchase of PCS Phones or other
equipment does not mean that we must provide Services to you. We
may decide not to provide Services to you for any lawful reason. We
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may request that you provide us with any information we reasonably
require to determine whether you qualify for Services. Services in
some areas are managed and provided under contract with Sprint by
independent Affiliates with access to the Sprint Nationwide PCS
Network. Some Services may not be available or may operate
differently in certain Affiliate markets.
Credit Verification. You must have and keep satisfactory credit to
receive and continue to receive Services. We will verify your credit
before agreeing to provide Services to you and we may verify your
credit at any time while we provide Services to you. Credit
verification may include a review of credit reports that we receive
from commercially available credit bureaus. We may require a
guarantee of payment by an individual or entity approved by us. If at
any time we determine, in our sole discretion, that payment for
Services may not be made when due, we may suspend Services to
your phone and require that you provide payment on account or a
guarantee of payment before we resume Services to your phone.
Changes to Agreement. We may change this Agreement at any time
(but see PCS Service Plan). Any changes to the Terms are effective
when we publish the revised Terms. If you use our Services or make
any payment to us on or after the effective date of the changes, you
accept the changes. If you do not accept the changes, you may
terminate Services (but see Termination and Changing Service Plans).
For purposes of the Agreement, “use” includes keeping the right to
access the Sprint Nationwide PCS Network by not terminating
Services. You may not modify the Agreement except for your
PCS Service Plan (see Termination and Changing Service Plans).
Service Plan. You may be eligible for a fixed length PCS Service Plan
(“Term Service Plan”) or for a month-to-month Service Plan (“NonTerm Service Plan”). We determine the Service Plan for which you
qualify. We may offer non-identical Service Plans to different
individuals or entities. Services and coverage under some Service
Plans may be more limited than available under other Service Plans.
Your Service Plan sets out the charges for Services and is your Service
Plan until that Service Plan is changed, you switch to a different
Service Plan, or your Services terminate. Your Service Plan may
require that you make a deposit, prepayment, or a series of deposits
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or prepayments, or be subject to an account spending limit, before
Services are activated or maintained.
Changing Service Plans. If you are on a Non-Term Service Plan, you
may change to a different Service Plan for which you qualify. Any
change is effective at the start of your next full invoicing cycle unless
otherwise specified by us at the time that you place your change
order. If you change or add a different Service Plan or service feature
and the change is effective prior to the start of your next full
invoicing cycle, you will be invoiced a prorated amount. We may
require a service charge for implementing any change directed by
you as well as the Service Plan or optional service features you select.
If you are on a Term Service Plan, your ability to change to another
Service Plan may be limited and we may require you to pay a
termination fee as set out in your Service Plan.
Use of Services and Equipment; Availability. You must be at least 18
Basics
years old to subscribe to our Services. We may require you to provide
proof of your age and identity. If you are under 18 years old you may
be eligible for certain Services that have Account Spending Limits if a
person 18 years or older is also named as a subscriber on the
Account. Services and equipment may not be used for any unlawful,
fraudulent or abusive purpose. By requesting Services, you agree that
you will not use Services and equipment in any unlawful, fraudulent
or abusive manner. You may not resell or lease Services or equipment
to anyone. Services are available within the operating range of the
Sprint Nationwide PCS Network. Coverage and quality of Services
may be affected by conditions within or beyond our control,
including atmospheric, geographic, or topographic conditions. We
do not guarantee that there will be no interruptions or delays in
Services. Your PCS Phone will not accept the services of any wireless
provider other than Sprint (but see Roaming).
Number. We assign a phone number (“Number”) to the phone or
other equipment used by you on the Sprint Nationwide PCS
Network. We may change the Number without compensation by
giving you prior notice. You do not own the Number. You may not
modify the Number we program into any phone or other equipment,
transfer or duplicate the Number to any phone or other equipment
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other than that authorized by us, or transfer the Number to any other
individual or entity.
Phone Activation Fee. You may be required to pay a non-refundable
phone activation fee when you activate a new Number, have us
switch a Number to a different phone, have your current Number
changed, we activate a different phone on your existing account or
your Service Plan says so. Details on any applicable phone activation
fee are set out in your Service Plan or can be obtained by calling PCS
Customer Service Solutions.
Charges. For most forms of wireless Service, your usage will be
charged from the time you first initiate contact between your phone
or other wireless device and the network until the network
connection is broken, whether or not you are successful in
connecting with the service with which you seek to connect, even if
the connection is later broken or dropped. An exception is that you
are not charged for voice calls that are not completed. You are
charged for completed calls to your Number from the time shortly
before the phone starts ringing until the call is terminated by either
party. You will be charged peak rates for the entire duration of calls
initiated during the peak time periods applicable to your Service. You
will be charged off-peak rates for the entire duration of calls initiated
during the off-peak time periods applicable to your Service. In
addition to these usage charges, you may be charged for recurring
monthly service charges, applicable local and long-distance toll
charges, other usage charges, connection fees, roaming charges,
directory assistance, call completion charges, account review and
management charges optional features you select at an extra cost,
and taxes and other regulatory-related charges. Charges for most
Services are incurred in one-minute increments, with partial minutes
of use rounded up to the next highest minute. You must pay, by each
invoice due date, all charges for Services provided to the Number for
each phone or other equipment that our records show you activated,
no matter who actually uses or has possession of the phone or other
equipment at the time Services are provided.
PCS Vision (Third Generation) Wireless Charges. For PCS Vision
wireless services, you will be charged, on a per kilobyte basis, for
Web access, whether sent or received by your PCS Phone or other
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wireless device, rather than for airtime used, even for certain PCS
Vision voice services. As long as your PCS Phone or other wireless
device is connected to the enhanced (Third Generation) Sprint
Nationwide PCS Network, you will be incurring data usage charges.
You cannot receive incoming calls while using third generation
services. Data packet usage will be measured in kilobytes and will be
rounded up to the next whole kilobyte. Kilobyte usage will be
rounded up to the next full cent. Rounding up will occur at the end
of each separate session or each clock hour (at the top of each hour),
if the session spans more than 1 clock hour. When traveling on the
Vision network, a session may be ended and new session initiated,
although no interruption to the actual data session will occur. Each
individual session will be rounded up. The number of data packets
used and charged to you will vary widely, depending upon the
specific PCS Vision wireless application or other service you use and
the amount of data used in the specific application or service. You
will be charged for data exchanges initiated by other Internet users as
well as those you initiate. Estimates of data usage, for example, the
size of downloadable files, will vary from what you actually use. You
will be charged for additional data used in transporting and routing
on the network. If you use a Premium Service (including services
provided by third parties but for which you are billed on your PCS
Invoice), you will be charged for data used in transport and routing in
addition to the charge for the Premium Service. You will be charged
for partial and interrupted data downloads or other use, including resent data, and for unsuccessful attempts to reach Web sites and use
other applications and services, including those resulting from
dropped network connections. Your invoice will not separately
identify the number of kilobytes attributable to your use of specific
sites, sessions or services used. Specific additional information about
PCS Vision wireless services, including pricing, included kilobytes
and combining with other PCS Service Plans, is available in our
standard sales collateral for PCS Vision wireless Service Plans or at
www.sprintpcs.com.
PCS Voice CommandSM. PCS Voice CommandSM is an optional
service that allows you to place calls by using speech recognition
technology. Calls to 911 or similar emergency numbers cannot be
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placed through the PCS Voice Command feature. Airtime and
applicable long distance charges for a call completed from your
Number using the PCS Voice Command feature begin when you
press or activate the TALK or similar key(s) and end when your call is
terminated by hitting the END key or by returning to the PCS Voice
Command platform. If you initiate and complete another call without
leaving the PCS Voice Command platform, a separate charge for that
call will begin from the time the previous call was terminated.
Airtime and applicable long distance charges will be applied to the
entire length of a completed call initiated from PCS Voice Command.
Using Directory Assistance to input names into your PCS Voice
Command address book will incur additional charges. Details on
charges for the PCS Voice Command feature can be found in the
marketing materials for this feature, by visiting www.sprintpcs.com or
by calling PCS Customer Service Solutions.
Invoicing. Invoicing cycles are approximately 30 days in length.
Invoicing cycles and dates may change from time to time. Except as
otherwise provided in your Service Plan, monthly recurring charges
(MRCs) are invoiced one invoicing cycle in advance. Charges for
Services are usually invoiced as soon as possible after the charges
accrue. We may, however, invoice you for usage and charges
occurring before the invoicing cycle being invoiced, if they were not
previously invoiced. If you are invoiced for usage incurred during a
prior invoicing cycle, those minutes will be applied to your Service
Plan minutes for the current invoicing cycle. However, if you change
your PCS Service Plan between the time the usage was incurred and
the beginning of the current invoicing cycle, those minutes from the
prior invoicing cycle will be charged at the rate per minute for usage
over included minutes provided in the Service Plan in effect at the
time the usage was incurred.
Additional Terms for Premium Services. Access to and downloading
of premium content is not included with PCS Vision services. Certain
PCS Vision services (e.g., games, ringers and screen savers) contain
mostly premium services content. Your invoice will not separately
identify the number of kilobytes attributable to your use of specific
sites, sessions or services used. You will be charged for Premium
Services at the rates and charges specified at the time of access or
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Payment. If you have authorized payment for Services or equipment
by credit card or by debiting a bank account, no additional notice or
consent is required before we invoice the credit card or debit the
bank account for all amounts due to us or billed by us on behalf of a
third party. You must promptly notify us of any change in your
invoicing address or of the credit card or bank account used for
payment. We reserve the right to require payment by money order,
cashier's check or other secured form of payment. If we take action
to receive payment beyond invoicing you for charges for Services or
equipment, you must pay our costs and expenses of collection,
including attorneys' fees and expenses, the fees of any collection
agency and court costs. If we act as an invoicing agent for a thirdparty service provider, payments received are first applied to
amounts due and owing to us and any remaining amounts are applied
to sums due and owing to the third-party service provider. We may
charge an additional fee for any check or other negotiable instrument
endorsed by you and returned unpaid by a financial institution for
any reason. You may be charged fees for certain methods of payment.
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download, in addition to data usage charges you will incur while
connected to the Sprint Nationwide PCS Network. You will be
charged for partial and interrupted data downloads or other use,
including data that is resent, and for unsuccessful attempts to reach
Web sites and use other applications and services, including those
resulting from dropped network connections. We provide no
warranties and make no representations or claims with regard to the
third party Premium Services. In certain instances, subject to the
terms of the content purchased, we may delete premium and nonpremium items downloaded to available storage areas (e.g., your
vault) including any pictures, games and other content. We may
impose a dollar or other limit on use of Premium Services including a
limit the amount of Premium Service charges that you will be allowed
to incur in a specific timeframe (month, week, day, or other time
period). We may suspend your use of Premium Services without
prior consent or notice if we have reason to suspect fraudulent or
unauthorized use of your Premium Services account, but we make no
assurances that we will suspend your account.
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Late Payment Charges. Payment is past due if we do not receive it by
the due date shown on your invoice. Any payment for Services and
equipment not made when due accrues late charges until paid at the
rate of 5% per month or at the highest rate allowed by law.
Acceptance of late or partial payments (even if marked “paid in full”)
does not waive our right to collect all amounts that you owe us. If
your Service has been suspended due to non-payment, you may be
charged a reactivation fee.
Disputed Charges. You must raise any dispute that you have about
any charges invoiced to you within 15 days of the date of the invoice
or you have accepted the invoice. You may notify us of any dispute
by notifying PCS Customer Service Solutions. Calls to our sales or
general business offices are not notice of a dispute. If disputed
invoice procedures are described on the invoice, you must follow
them.
Termination. Non-Term Service Plan. If you are on a Non-Term
Service Plan you may terminate Services at any time by giving us
notice. Subject to the terms of this Agreement, we may terminate
Services at any time, with or without notice. If your Service has been
suspended due to non-payment, you may be charged a reactivation
fee. We may deactivate any Number before you receive notice of
termination without liability to you. Termination by either of us may
be with or without cause.
Termination. Term Service Plan. If you are on a Term Service Plan (1)
your ability to terminate Services before the end of the term is
limited, (2) your ability to change to another Service Plan before the
end of the term may be limited, and may result in a termination or
activation fee, (3) you may be required to pay a termination fee, (4)
we may not terminate Services without cause before the end of the
term and (5) if we terminate Services for cause before the end of the
term, you may be required to pay a termination fee. No termination
fee is charged if you terminate a Term Service Plan within 14 days of
activation of your PCS Phone. During the term we must give each
other notice to terminate Services. At and after the expiration of the
term, you may terminate Services at any time by giving us notice and
we may subject, to this Agreement, terminate Services at any time,
with or without notice.
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Termination. General. Regardless of whether you have a Non-Term or
a Term Service Plan, we may terminate or suspend Services to you
without liability (1) if you breach any provision of this Agreement
(including if you fail to pay any charges for Services), or (2) if you fail
to pay any charges due us for equipment or otherwise. If you
promptly cure the breach, we may, but are not obligated to,
reactivate Services to you. You must pay all charges for (a) Services
provided before termination of a Number, (b) equipment, regardless
of who terminates Services and (c) a reactivation fee, if we agree to
reactivate Services to you. If Services are terminated before the end
of your current invoicing cycle (i) the monthly recurring charge is
not prorated to the date of termination, and (ii) you will not receive a
credit or refund for any unused minutes in your Service Plan.
Account Spending Limit. If we agree to provide Services to you on
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an Account Spending Limit basis, we will tell you your Account
Spending Limit before we start Services to your Number, or as
reasonably practicable after the limit is imposed. If we require a
deposit for you to establish or keep Services on an Account Spending
Limit basis, we will hold the deposit as partial guarantee of payment
for Services (see Deposits). Charges for Services accrue against your
Account Spending Limit as they are incurred. We may charge an
initial ASL start up fee. We may charge a monthly ASL service fee, in
addition to your recurring monthly service charge. We may suspend
Services to your Number without prior notice to you when your
account balance reaches your Account Spending Limit. Services are
restored when you have paid any past due balance and pay a
specified minimum amount to reduce your account balance below
your Account Spending Limit. We may change this minimum amount
at any time upon notice to you. You may pay any past due balance
and the minimum amount by any method authorized by Sprint.
Contact PCS Customer Service Solutions for information about
authorized methods of making these payments. We may charge you a
fee for calls that involve our live customer care services. If we
provide Services to you on an Account Spending Limit basis, Services
and coverage may be limited in certain ways. You must pay all
charges for Services even if they exceed the amount of your Account
Spending Limit.
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PCS Clear Pay Program. If we agree to provide Services to you as a
PCS Clear Pay Program customer, we may suspend Services to your
Number without prior notice to you immediately when your bill
becomes past due. Even if your bill is not past due, we may suspend
services if your unpaid usage exceeds $125 or another amount to be
determined by your past credit or usage history. If we require a
deposit for you to establish or keep Services as a PCS Clear Pay
Program customer, we will hold the deposit as partial guarantee of
payment for Services (see Deposits, below). Contact PCS Customer
Service Solutions for information about authorized methods of
making these payments. We may charge you a fee for calls that
involve our live customer care services. If we provide Services to you
on as a PCS Clear Pay Program basis, Services and coverage may be
limited in certain ways. You must pay all charges for Services
whether or not your Services are suspended or terminated.
Deposits. If we require a deposit for you to establish or keep
Services, we will hold the deposit as partial guarantee of payment for
Services. We may change the deposit amount at any time to reflect
revised estimated monthly charges based upon your usage. A deposit
may not be used to pay any invoice (unless it is used to pay a final
invoice) or delay payment. The deposit amount, the length of time
we hold the deposit and changes to the deposit amount are
determined based on your credit and payment history. The rate of
interest, if any, on the deposit is subject to change. We may mix
deposits with our other funds. If Services are terminated for any
reason, we may, without notice to you, apply your deposit toward
payment of outstanding charges and return any excess to you at your
last known address within 75 days after termination of Services. If the
U.S. Postal Service cannot deliver the money to you and returns it to
us, we will hold it for you for one year from the date of return and,
during that period, we may charge a servicing fee against the deposit
balance. Any money held during this one-year period will not accrue
interest for your benefit. You forfeit any portion of the money left
after the one-year period.
PCS Wireless Web and Voice Portal Services. PCS Wireless Web
Services are part of the Services that can be obtained through Sprint.
PCS Wireless Web Services may not be immediately available in some
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PCS Affiliate markets. Use of PCS Wireless Web Services requires a
wireless Internet-ready PCS Phone or certain other equipment (or
both) and is subject to any memory, storage or other limitation in the
phone or other equipment. The Caller ID blocking feature is not
available when using PCS Wireless Web Services. For data calls
(including PCS Wireless Web and Voice Portal calls) that are
attempted, but not completed, you are charged for the time during
which the network attempts to connect the call. You are charged for
time spent connected to the PCS Wireless Web or Voice Portal,
including time spent browsing on the Internet or Voice Portal and
reviewing or scrolling through Internet information on-line while still
connected to the Sprint Nationwide PCS Network. Not all Internet
sites can be accessed and you may receive an error message if you
attempt to access a site that cannot be accessed through PCS
Wireless Web Services. You are also charged for PCS Wireless Web
connections to review your PCS account information. PCS Wireless
Web Services and Voice Portal calls may not be available when you
are roaming off the Sprint Nationwide PCS Network. PCS Wireless
Web Services are not available to you if you are on a PCS Prepaid
Service Plan. If you receive Services on an Account Spending Limit
basis, you may be limited in the PCS Wireless Web and Voice Portal
Services available to you. Call PCS Customer Service Solutions or visit
our Web site at www.sprintpcs.com for availability and equipment
compatibility information. Specific additional information about PCS
Wireless Web Services and Voice Portal Services, including pricing,
included minutes and combining with other Service Plans, is
available in our standard sales collateral for PCS Wireless Web
Services and Voice Portal Services or at www.sprintpcs.com. Sprint is
not a publisher of third party content that can be accessed through
PCS Wireless Web Services or Voice Portal Services. Sprint is not
responsible for any opinions, advice, statements, services or other
information provided by third parties and accessible through PCS
Wireless Web Services or Voice Portal Services. Neither Sprint nor its
vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the PCS Wireless
Web Services or Voice Portal Services. You are responsible for
evaluating such content.
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Other Terms Applicable to PCS Vision Usage. Use of PCS Vision
Services requires the purchase of separate third generation wireless
compatible phone or other device and is subject to any software,
memory, storage or other limitation in the phone or other
equipment. Not all applications and services work, or work the same,
on all third generation wireless phones and devices. Check the
materials accompanying your phone or device to determine which
applications and services it will support. PCS Vision Services are not
available when roaming off the Sprint Nationwide PCS Network. PCS
Vision Services may not be currently available in some Affiliate areas.
Sprint is not responsible for any opinions, advice, statements,
services applications or other information provided by third parties
and accessible through PCS Vision Services. Neither Sprint nor its
vendors or licensors guarantees the accuracy, completeness or
usefulness of information that is obtained through the PCS Vision
Services. You are responsible for evaluating such content. Use of
certain PCS Vision Services, including some messaging services, may
result in the disclosure to others of your email address and other
information about you in connection with your Internet usage. Your
accessing of, or use of, third party sites or services accessible PCS
Vision Services may require the disclosure of information about you,
subject to the policies of those sites and services.
You consent to receiving advertising, warnings, alerts and other
messages, including broadcast messages.
Your access to PCS Vision Services is controlled by a password.
Taxes and Other Regulatory-Related Charges. We invoice you for
taxes, fees and other charges levied by federal, state or local
authorities, or foreign government on Services. We also assess
charges associated with regulatory mandates and obligations, such as
Universal Service and Enhanced 911 service. If you claim any tax
exemption, you must provide us with a valid tax-exempt document.
Any tax exemption applies only from the date we receive a valid taxexempt document.
Roaming. Calls made outside of your Home Service Area and off of
the Sprint Nationwide PCS Network are “roaming” calls. Your PCS
Phone is specifically designed and engineered to work only on the
Sprint Nationwide PCS Network. It works on another CDMA PCS
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Interruption of Service. We may give credit for a continuous
interruption of Services for more than 24 hours on a case-by-case
basis. Interruptions caused by your negligent or willful actions, or by
failure of equipment or service not provided by us, or by causes
beyond our reasonable control, do not qualify for credit. We may
provide you with an airtime credit of one minute for a call that is
disconnected because of transmission limitations caused by
atmospheric, geographic or topographic conditions and that you
redial within one minute of disconnection. You must notify us within
24 hours of the disconnection to request credit.
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provider's system only when a roaming agreement is in place
between Sprint and the other providers. If your PCS Phone is a dualmode phone, it works on both a CDMA PCS provider's system (in
addition to the Sprint Nationwide PCS Network) and a wireless
analog telecommunications provider's system only when roaming
agreements are in place between Sprint and the other providers. If
we do not have a roaming agreement in place, you may be able to
place roaming calls “manually” by using a valid credit card. If there is
a gap or other interruption of coverage within a PCS coverage area
that prevents connection with the Sprint Nationwide PCS Network
and your dual-band phone is set to roam automatically when outside
PCS coverage, you may incur roaming fees within a PCS coverage
area. Certain features are not available when roaming. Roaming rates
may be different from and higher than the rates you pay for calls
within your Sprint PCS Local Service Area and on the Sprint
Nationwide PCS Network. When roaming, you are subject to the
limitation of liability provisions and other applicable rules imposed
by the roaming service provider.
Phones and Other Equipment. Phones and other equipment may be
purchased and returned as provided in the purchase documents. We
are not the manufacturer of the phones or other equipment. The only
warranties on the phones or other equipment are any limited
warranties extended by the manufacturers. We have no liability in
connection with the phones and other equipment or for the
manufacturers' acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or
stolen, you must notify us by calling PCS Customer Service Solutions.
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You are responsible for all charges for Services provided to the
Number for the lost or stolen equipment before you notify us of the
loss or theft. We will deactivate Services to the Number upon
notification to us of any loss or theft. You may be required to provide
evidence of the loss or theft (for example, a police report or sworn
statement). If the equipment is later found, we may require that you
exchange it for another phone or other equipment before we
reactivate Services (if we do reactivate Services), as well as require
you to pay a reactivation fee. We will deactivate Services to any
Number without prior notice to you if we suspect any unlawful or
fraudulent use of the Number. You agree to cooperate reasonably
with us in investigating suspected unlawful or fraudulent use.
Caller ID. If you do not want people you call to receive the Number
assigned to your phone, you must call PCS Customer Service
Solutions for information about automatic Caller ID blocking. The
Number assigned to your phone can be blocked on a per-call basis by
dialing *67 + Destination Number + TALK (or similar key), but Caller
ID delivery resumes on the next call you make. Caller ID display on
incoming calls to your Number depends on receiving the information
from the calling party.
TTY Access. A TTY (also known as TDD or Text Telephone) is a
telecommunications device that allows people who are deaf or hard
of hearing, or who have speech or language disabilities, to
communicate by telephone. TTY doesn’t work with all PCS Phones.
If you have a PCS TTY-capable phone, it may not function effectively,
or at all, when attempting 911 calls due to the equipment or software
of the answering agency. Therefore, a TTY device should not be
relied on for 911 calls.
Pay-Per-Call Service. We will not complete calls from your Number
to 900, 976 and similar numbers for pay-per-call services.
International Calling. You may be limited in the international
destinations that you can call with Services. You should contact
PCS Customer Service Solutions for information about international
destinations that you cannot call.
Limitation of Liability. Except as otherwise provided in this section,
our sole liability to you for any loss or damage arising out of providing
or failing to provide Services (including mistakes, omissions,
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interruptions, delays, errors, or defects) does not exceed (1) in cases
related to a specific piece of equipment, the prorated MRC for
Services to the piece of equipment during the affected period, or (2)
in cases not related to a specific piece of equipment, the prorated
MRCs for Services to you during the affected period. Neither we nor
our vendors, suppliers or licensors are liable for any damage arising
out of or in connection with:
a) any act or omission of any telecommunications service or other
service provider other than us;
b) any directory listing;
c) any dropped calls or inability to place or receive calls;
d) any interruption of Services, including interruptions caused by
equipment or facilities failure or shortages, transmission limitations
or system capacity limitations;
f) the use of PCS Wireless Web Services and PCS Vision applications
and services, including the accuracy or reliability of any information
obtained from the Internet using PCS Wireless Web Services or from
Voice Portal Services, PCS Vision Services or Internet services,
content or applications not supported by Sprint Nationwide PCS
Network;
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e) traffic or other accidents, or any health-related claims allegedly
arising from the use of Services, phones, equipment or accessories
used in connection with the Services;
g) any late or failed message delivery;
h) any interruption or failure of 911 or E911 emergency services or
identification of the Number, address or name associated with any
person accessing or attempting to access emergency services from
your phone;
i) the installation or repair of any products or equipment by parties
who are not our authorized employees or agents;
j) events due to factors beyond our control, including acts of God
(including, without limitation, weather-related phenomena, fire or
earthquake), war, riot, strike, or orders of governmental authority;
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k) any act or omission of any third party or independent contractor
that offers products or services in conjunction with or through the
Services; or
l) your negligent or intentional act or omission.
NO CONSEQUENTIAL OR OTHER DAMAGES. UNDER NO
CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES OF ANY
NATURE WHATSOEVER ARISING OUT OF OR IN CONNECTION
WITH PROVIDING OR FAILING TO PROVIDE SERVICES, PHONES
OR OTHER EQUIPMENT USED IN CONNECTION WITH THE
SERVICES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS,
LOSS OF BUSINESS, OR COST OF REPLACEMENT PRODUCTS AND
SERVICES. THIS SECTION SURVIVES TERMINATION OF THIS
AGREEMENT.
Indemnification. You indemnify and defend us, our partners,
directors, officers, employees and agents from and against any claim,
action, damage, liability and expense arising out of or in connection
with: (1) your acts or omissions that occur in connection with your
use of the Services or equipment used in connection with the
Services, and (2) any communications you make or receive using the
Services. This indemnification extends to and includes any attorney's
fees and costs incurred by us arising from any actions or claims to
which this indemnification applies, or from the contesting of the
applicability of this provision. This section survives termination of
this Agreement.
MANDATORY\ ARBITRATION OF DISPUTES. ANY CLAIM,
CONTROVERSY OR DISPUTE OF ANY KIND BETWEEN THE
CUSTOMER AND THE COMPANY AND/OR ANY OF ITS'
EMPLOYEES, AGENTS, AFFILIATES OR OTHER REPRESENTATIVES,
WHETHER SOUNDING IN CONTRACT, STATUTE, OR TORT,
INCLUDING FRAUD, MISREPRESENTATION, FRAUDULENT
INDUCEMENT, OR ANY OTHER LEGAL OR EQUITABLE THEORY
AND REGARDLESS OF THE DATE OF ACCRUAL OF SUCH CLAIM,
CONTROVERSY OR DISPUTE SHALL BE RESOLVED BY FINAL AND
BINDING ARBITRATION AS PRESCRIBED IN THIS SECTION. THE
FEDERAL ARBITRATION ACT, NOT STATE LAW, GOVERNS THE
QUESTION OF WHETHER A CLAIM IS SUBJECT TO ARBITRATION.
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HOWEVER, NOTHING CONTAINED IN THIS ARBITRATION
PROVISION SHALL PRECLUDE THE CUSTOMER FROM RESOLVING
ANY CLAIM, CONTROVERSY OR DISPUTE IN SMALL CLAIMS
COURT HE OR SHE OTHERWISE WOULD HAVE THE RIGHT TO
PURSUE.
A single arbitrator engaged in the practice of law will conduct the
arbitration. The arbitrator will be selected according to the rules of
the American Arbitration Association or JAMS or, alternatively, may be
selected by agreement of the parties, who shall cooperate in good
faith to select the arbitrator. The arbitration will be conducted by, and
under the then-applicable rules of American Arbitration Association
or JAMS, as applicable. All expedited procedures prescribed by the
applicable rules will apply. Any required hearing fees and costs shall
be paid by the parties as required by the applicable rules or as
required by applicable law, but the arbitrator shall have the power to
apportion such costs as the arbitrator deems appropriate.
If any party files a judicial or administrative action asserting a claim
that is subject to arbitration and another party successfully stays such
action or compels arbitration, the party filing that action must pay
the other party's costs and expenses incurred in seeking such stay or
compelling arbitration, including attorney's fees.
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The arbitrator's decision and award will be final and binding, and
judgment on the award rendered by the arbitrator may be entered in
any court with jurisdiction.
Notices. You may get our current address for written notice by
calling PCS Customer Service Solutions. Written notice to you is sent
to your last known address in our invoicing records. Written notice is
deemed delivered 3 days after deposit in the U.S. mail, postage
prepaid, and properly addressed. Unless required by this Agreement
or Applicable Laws, (1) you may notify us by calling PCS Customer
Service Solutions, and (2) we may notify you by leaving a message for
you on your PCS Phone, answering machine or with your answering
service. Notice addresses may be changed by giving notice as
provided in this section.
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Choice of Law; Jurisdiction. This Agreement is governed by and
must be construed under federal law and the laws of the State of
Kansas, without regard to choice of law principles. You agree to
submit yourself to the personal jurisdiction of the courts in the State
of Kansas.
General. If either of us does not enforce any right or remedy available
under this Agreement, that failure is not a waiver of the right or
remedy for any other breach or failure by the other party. Our waiver
of any requirement in any one instance is not a general waiver of that
requirement and does not amend this Agreement. If any part of this
Agreement is held invalid or unenforceable, that part is interpreted
consistent with Applicable Laws as nearly as possible to reflect the
original intentions of the parties and the rest of this Agreement
remains in full force and effect. Section headings are for descriptive
purposes only and are not used to interpret this Agreement. You may
not assign this Agreement to any other person or entity without our
prior written approval. This Agreement (including any referenced
documents and attachments) makes up the entire agreement
between you and us and replaces all prior written or spoken
agreements, representations, promises or understandings between
you and us. The provisions of this Agreement that are contemplated
to be enforceable after the termination of this Agreement survive
termination of this Agreement. This Agreement is subject to any
applicable federal and state law (collectively, “Applicable Laws”). If
there is a conflict, the Service Plan (including any Term Service Plan)
controls over the Terms.
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The following provisions are not generally applicable and apply
only to customers whose Service Plans include these terms:
Traveling. If you are making or receiving calls outside your Home
Service Area but on the Sprint Nationwide PCS Network, you may be
charged for Services at a “travel” rate for both outgoing and incoming
traveling calls. Long distance charges may not be included in the
travel rate. Traveling charges do not apply if you subscribe to a Home
Rate USA plan or to both Toll-Free USA and Home Rate USA. (See
Home Rate USA and Toll-Free USA for more information.) You do not
have to register your Number when traveling outside your Home
Service Area.
Home Rate USA. This service lets you make or receive calls from
anywhere on the Sprint Nationwide PCS Network at your Home
Service Area airtime rates.
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Toll-Free USA. This service lets you call from anywhere on the Sprint
Nationwide PCS Network to anywhere in the United States, Puerto
Rico and the U.S. Virgin Islands and be charged at your Home Service
Area airtime rates, with no additional long distance charges. If you
have Home Rate USA but do not have Toll-Free USA, and if you make
a long distance call outside of your defined local calling area, you are
invoiced for the long distance charges.
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Terms of Use
These Terms of Use include terms and conditions applicable to both
Pictures (the picture or digital image storage, manipulation and
access service including the Pictures Web site, pictures.sprintpcs.com)
and your PCS Vision Camera. These terms are broken down in two
sections below - SERVICE TERMS and EQUIPMENT TERMS. Also
attached below are the applicable Sprint Security Policy and
Sprint Privacy Policy.
By accessing any areas of the Pictures Web site or by becoming a
registered user or by using the picture storage, manipulation and
access service ("Service" and "Services") through the use of the
Pictures Web site, or by use of your PCS Vision camera, you agree with
Sprint that you are bound by the terms set forth below. The terms of
this agreement include terms on use of Pictures Web site, terms on
the purchase of PCS Products and Services, and terms regarding
copyright and trademark matters. The most current Terms of Use for
the Pictures Web site are also included on the Pictures Web site.
For purposes of these terms, "Sprint" means (1) entities controlled by,
under common control with or controlling Sprint Spectrum Holding
Company, L.P., including without limitation Sprint Spectrum L.P.,
SprintCom Inc., and PhillieCo L.P., (2) any contractual affiliate of the
entities in (1) above that are authorized to use the Sprint brand name
and which either sell wireless services or manage a portion of the
enhanced Sprint Nationwide PCS Network.
© 1998-2002 Sprint Spectrum L.P. All rights reserved. Sprint, PCS
Vision and the diamond logo are registered trademarks of Sprint
Communications Company L.P., used under license.
TERMS APPLICABLE TO ALL SERVICES AND EQUIPMENT
This agreement is governed by the laws of the State of Kansas, and
the United States of America. Use of the Service and PCS Vision
camera is unauthorized in any jurisdiction that does not give effect to
all provisions of these terms and conditions, including without
limitation this paragraph. You agree that no joint venture,
partnership, employment, or agency relationship exists between you
and Sprint as a result of this agreement or use of the Service or the
PCS Vision camera. The performance of Sprint in this agreement is
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subject to existing laws and legal process, and nothing contained in
this agreement is in derogation of the right of Sprint to comply with
governmental, court and law enforcement requests or requirements
relating to your use of the Service, the PCS vision camera or
information provided to or gathered by Sprint with respect to such
use. If any part of this agreement is determined to be invalid or
unenforceable pursuant to applicable law including, but not limited
to, the warranty disclaimers and liability limitations set forth below,
then the invalid or unenforceable provision will be deemed
superseded by a valid, enforceable provision that most closely
matches the intent of the original provision and the remainder of the
agreement shall continue in effect. Unless otherwise specified
herein, this agreement constitutes the entire agreement between the
user and Sprint with respect to the Service (excluding the use of any
software which may be subject to an end-user license agreement) and
the PCS Vision camera and it supersedes all prior or
contemporaneous communications and proposals, whether
electronic, oral or written, between the user and Sprint with respect
to the Service. A printed version of this agreement and of any notice
given in electronic form shall be admissible in judicial or
administrative proceedings based upon or relating to this agreement
to the same extent and subject to the same conditions as other
business documents and records originally generated and maintained
in printed form. You and Sprint agree that any cause of action arising
out of or related this Service or the PCS Vision camera must
commence within one (1) year after the cause of action arose;
otherwise, such cause of action is permanently barred. The section
titles in the Terms of Service are solely used for the convenience of
the parties and have no legal or contractual significance.
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SERVICE TERMS
1. Copyright and Trademark
The Pictures Web site contains information, data, software, pictures,
graphs, videos, graphics, music, sounds and other material
(collectively, "Content") that are protected by copyrights, trademarks,
trade secrets or other proprietary rights. These rights are valid and
protected in all forms, media and technologies existing now or
hereafter developed. All Content is copyrighted as a collective work
under the U.S. copyright laws, and Sprint owns a copyright in the
selection, coordination, arrangement, and enhancement of such
Content. You may not modify, remove, delete, augment, add to,
publish, transmit, participate in the transfer or sale of, create
derivative works from, or in any way exploit any of the Content, in
whole or in part. All Content is copyrighted and Sprint owns a
copyright in the selection, coordination, arrangement and
enhancement of the Content, page headers, custom graphics and
button icons.
Sprint grants you permission to copy electronically and to print in
hard copy portions of the Content for (1) personal use if you
maintain all copyright notices, trademark legends and other
proprietary rights notices, (2) using the Pictures Web site to upload,
store manipulate and send pictures or digital images, (3) by using the
Pictures Web site for any purpose, including without limitation, to
access stored pictures or digital images. Any other use of materials on
the Pictures Web site, including reproduction for purposes other
than permitted above, uploading, modification or distribution, is
prohibited without the prior written permission of Sprint.
All other trademarks, product names, and company names and logos
appearing on Sprint are the property of their respective owners. You
must obtain permission from the those owners before copying or
using the owner's trademarks, product names and company names
and logos.
Digital Millennium Copyright Act. Sprint respects the intellectual
property rights of others and is committed to complying with U.S.
Copyright laws. Sprint policy is to respond to notices of alleged
infringement that comply with the Digital Millennium Copyright Act.
The Digital Millennium Copyright Act of 1998 ("DMCA") provides
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recourse for owners of copyrighted material who believe their rights
under U.S. copyright law have been infringed on the Internet.
If you believe your work has been copied and is accessible on the
Pictures Web site in a way that may constitute copyright
infringement, please provide notice to a Sprint Designated Agent.
The notice must include the following information as provided by the
Digital Millennium Copyright Act, 17 U.S.C. 512 ( c ) (3):
1. A physical or electronic signature of a person authorized to act on
behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been
infringed, or, if multiple copyrighted works at a single online site are
covered by a single notification, a representative list of such works at
that site;
4. Information reasonably sufficient to permit the service provider to
contact the complaining party, such as address, telephone number,
and, if available, an electronic mail address at which the complaining
party may be contacted;
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3. Identification of the material that is claimed to be infringing or to
be the subject of infringing activity and that is to be removed or
access to which is to be disabled, and information reasonably
sufficient to permit the service provider to locate the material;
5. A statement that the complaining party has a good faith belief that
use of the material in the manner complained of is not authorized by
the copyright owner, its agent, or the law;
6. A statement that the information in the notification is accurate and
under penalty of perjury, that the complaining party is authorized to
act on behalf of the owner of an exclusive right that is allegedly
infringed.
The Designated Agent for notice of copyright infringement claims
may be reached as follows:
By Mail:
Faith Sparr, Attorney
6840 Sprint Parkway
Mailstop KSOPHN0312/3A409
Overland Park, Kansas 66251
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By Phone: 913-315-8383
By Fax: 913-315-0762
By email: copyrightnotice@mail.sprint.com
Counter Notification to Claimed Copyright Infringement. If a copyright
infringement notice has been wrongly filed against you as a result of
mistake or a misidentification of the material, you may file a counter
notification with a Sprint Designated Agent. The counter notification
must provide the following information:
1. Physical or electronic signature of the subscriber;
2. Identification of the material that has been removed or to which
access has been disabled and the location at which the material
appeared before it was removed or access to it was disabled;
3. A statement under penalty of perjury that the subscriber has a
good faith belief that the material was removed or disabled as a result
of mistake or misidentification;
4. The subscribers name, address, telephone number and email
address, and a statement that the subscriber consents to the
jurisdiction of the Federal District Court for the judicial district in
which the address is located, or if the subscriber's address is outside
of the United States, for any judicial district in which the service
provider may be found, and that the subscriber will accept service of
process from the person who provided notification or an agent of
such person.
Sprint will terminate all account holders and subscribers who are
repeat infringers of intellectual property laws.
2. Third Party Content
Sprint is a distributor and not a publisher of Content supplied by
third parties and has no more editorial control over that Content than
a public library or newsstand. Sprint is not responsible for any
opinions, advice, statements, services or other information that
constitute Content and is provided by third parties. Sprint does not
guarantee the accuracy, completeness or usefulness of that Content.
You are responsible for evaluating such Content.
3. Terms of Use for the pictures.sprintpcs.com Web Site.
The Pictures Web site has been designed for use with PCS Vision
Cameras, used in conjunction with PCS Vision services. For
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PCS Vision services (sold separately), see the most current Terms and
Conditions of Services at www.sprintpcs.com or obtain a copy by
calling 1-888-211-4PCS.
A. Terms of Participation
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Use of the Pictures Web site is restricted to PCS Vision service
customers who register and who submit certain requested
information to Sprint, including (but not limited to) name and
correct email address, as required. In addition, by registering and
using the Pictures Web site, you agree to provide Sprint with true,
accurate, current and complete information about yourself when
such information is requested by the Service (whether by
questionnaires, surveys, registration forms or other informational
requests). Before you can use certain aspects of the Service, we may
ask you to provide a valid credit card number (including expiration
date and billing address). A condition of use is your "Active
Participation" in the Service. Active Participation is defined as
uploading pictures or images; sending pictures or images to others;
or having other access to pictures or images in the account storage
area(s) at least once every 90 days. If your account is inactive for a
period of over 90 days, Sprint may terminate your account (or any
part thereof) or use of the Service, and remove and discard any
content, including but not limited to any and all information,
communications, postings, storage areas, image files or any other
content within the Service. Please refer to "Termination" for more
terms affecting your use. You may grant others access to particular
pictures or images by sending links to the picture or image.
B. Picture Storage
As long as you are an active user of Pictures, Sprint offers the ability
to store (for a limited period of time-see below) online pictures and
images that you upload to your account without additional charges.
We store the digital images and pictures in your account storage
area(s) for 30 days after they are posted online or from when you
upload your own digital pictures from your camera to your account
storage area(s). Unless during any 30-day period you upload
additional pictures or images, or your pictures or images are sent or
accessed, all the images may be removed from your account storage
area(s). You may be charged for pictures or images stored for more
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than 30 days. Terms surrounding charges for storage will be posted
on the Pictures Web site or otherwise disclosed prior to becoming
effective. Sprint does not warrant that pictures or images stored will
not be deleted, modified or damaged and Users understand and
accept the risk of the loss of their stored pictures and images. If
pictures or images are particularly valuable, have sentimental or
other intangible value or are otherwise unique or irreplaceable,
reliable storage alternatives should be used, including hard copy
duplication and electronic back up and storage. There may be a
maximum number of pictures and images that you will be allowed to
store. You may be charged for pictures or images stored in excess of
this maximum. Both the maximum and the charges for pictures/
images in excess of the maximum may be changed from time to time;
the maximum and charges for pictures/images in excess of the
maximum will be posted on the Pictures Web site or otherwise
disclosed prior to becoming effective. You may upload pictures or
images from your PCS Vision Camera. You and those to whom you
send pictures or images from your account storage area(s) may
download pictures or images to a camera or a personal computer.
However, pictures and images cannot be uploaded from a personal
computer from the Pictures Web site.
See the section "Terms of Participation" for more information on
maintaining an active Pictures Account. Please refer to the section
"Termination for more terms affecting the storage of pictures.
C. User Conduct
You agree not to use this Service to process, digitize, post, upload,
store, share or otherwise obtain Prohibited Content. Generally,
"Prohibited Content" includes (without limitation) any of the
following types of Content:
1. Content Sprint decides, if its discretion is abusive, deceptive,
pornographic, obscene, defamatory, slanderous, offensive, or
otherwise inappropriate, including, but not limited to, content that
depicts or might be considered child abuse, child pornography, that
depicts minors engaged in sexual conduct or explicitly sexual
situations, or any other material that could give rise to any civil or
criminal liability under applicable state or federal law, or violating any
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laws or regulations of any governing body having jurisdiction over
Sprint or its users.
2. Copyrighted material that is used without the expressed
permission of the owner.
3. Content that violates or encroaches on the rights of others,
including, but not limited to any content that infringes any patent,
trademark, trade secret, copyright or other proprietary rights, or the
publication of which violates any contractual or other obligation to
maintain the confidential, proprietary or private nature of any matter.
4. Content or other material that contains viruses, worms, corrupt
files, Trojan horses and other forms of corruptive code or any other
content, which may damage, interrupt, disrupt or otherwise adversely
affect the Service, its servers or software, or those of its Users.
5. Content that uses false or forged headers or otherwise manipulates
identifiers in order to disguise the origin of any content placed on or
transmitted through the Pictures Web site.
7. Content that harms minors in any way.
D. Content Not Monitored; Risk Assumed by Users
Sprint does not control or routinely review the content of material or
content placed on the Service. All content provided by any user is the
sole responsibility of the user, not Sprint. As a user, you accept sole
responsibility for viewing, uploading, downloading, sending and
using any content and agree that Sprint is not liable for any damage to
your camera or computer system or software or loss of data that may
result for interacting with the Pictures Web site.
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6. Content that advocates illegal activity.
E. Right to Review Content
Sprint may, in its sole discretion, examine content stored or
transmitted to Service and has the absolute right to delete or modify
materials for any reason without notice to users.
F. No Resale of Service
You agree not to reproduce, duplicate, copy, sell, resell or exploit any
part of the Service, use of the Service, or access to the Service for any
commercial purposes.
G. Third Party Software
Certain software is required to upload, store, send and manipulate
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photos and images on Service. As a convenience to Users, Sprint may
make this and other third-party software available through the
Service. To use the third-party software, you must agree to the terms
and conditions imposed by the third party provider and the
agreement to use such software will be solely between you and the
third party provider. By downloading third party software, you
acknowledge and agree that Sprint does not guarantee that any
software downloaded through the Service will be free of viruses,
worms, or Trojan horses or other forms of corruptive code. Use of
certain software (including, but not limited to, certain data
compression software) may result in a degradation of images. Sprint
makes no representations or warranties concerning the performance,
effectiveness or any other aspect of any third-party software
downloaded through the Service. In no event shall Sprint (including
its officers, directors, employees, Affiliates and agents) be liable for
claims of any nature, whether direct or indirect, arising from or
related to any third-party software downloaded through the Service.
H. Termination
Sprint may terminate your right to participate and account for failure
to actively participate in the Service (see Terms of Participation
above), and delete all storage areas, pictures, images, information,
communications, postings, and files without further notice for
any reason.
Sprint may terminate your account if you fail to maintain Active
Participation; see definition of Active Participation in Terms of
Participation above.
The contents of a storage area or account may be deleted and the
storage area or account may expire or be terminated; see Terms of
Participation above.
A User's storage area may be terminated and any and all pictures,
images, information, communications, postings, and files deleted at
any time, without notice, for conduct violating this agreement or
other policies or guidelines set out by Sprint elsewhere on the site.
A User's storage area may be terminated and any and all pictures,
images, information, communications, postings, and files deleted at
any time, without notice, for online conduct that Sprint, in its sole
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discretion believes is harmful to other Customers, the business of
Sprint, or third party information providers.
Sprint reserves the right at all times to disclose any information
posted by you or any other User as necessary to satisfy any law,
regulation or governmental request, or to edit, refuse to post or to
remove any information or materials, in whole or in part, that in the
sole discretion of Sprint are objectionable or in violation of these
terms and conditions.
I. Limitation of Liability
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THE PICTURES WEB SITE AND ALL PRODUCTS AND SERVICES
PROVIDED THROUGH IT ARE PROVIDED "AS IS" WITH NO
WARRANTIES WHATSOEVER. ALL EXPRESS, IMPLIED, AND
STATUTORY WARRANTIES, INCLUDING, WITHOUT LIMITATION,
THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, AND NON-INFRINGEMENT, ARE
EXPRESSLY DISCLAIMED. TO THE FULLEST EXTENT PERMITTED BY
LAW, SPRINT DISCLAIMS ANY WARRANTIES FOR THE SECURITY,
RELIABILITY, TIMELINESS, AND PERFORMANCE OF THIS SERVICE.
SPRINT DISCLAIMS ANY WARRANTIES FOR OTHER SERVICES OR
GOODS RECEIVED THROUGH OR ADVERTISED ON THE PICTURES
WEB SITE OR RECEIVED THROUGH ANY LINKS PROVIDED IN THE
SITE, AS WELL AS FOR ANY INFORMATION OR ADVICE RECEIVED
THROUGH THE SITE OR THROUGH ANY LINKS PROVIDED IN THE
SITE. SPRINT SIMILARLY DISCLAIMS, TO THE FULLEST EXTENT
PERMITTED BY LAW, ANY WARRANTIES FOR ANY INFORMATION
OR ADVICE OBTAINED THROUGH THE SITE.
YOU UNDERSTAND AND AGREE THAT ANY MATERIAL UPLOADED,
DOWNLOADED, STORED OR OTHERWISE OBTAINED THROUGH
THE USE OF THE PRODUCTS AND SERVICES IS DONE AT YOUR
OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY
RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM
OR LOSS OF DATA THAT MAY RESULT IN THE DOWNLOAD OR
UPLOAD OF SUCH MATERIAL.
UNDER NO CIRCUMSTANCES WILL SPRINT BE LIABLE TO ANY
USER ON ACCOUNT OF THAT USER'S USE OR MISUSE OF AND
RELIANCE ON THE SITE OR ITS ASSOCIATED PRODUCTS AND
SERVICES. SUCH LIMITATION OF LIABILITY WILL APPLY TO
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PREVENT RECOVERY OF DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, EXEMPLARY, AND PUNITIVE DAMAGES
(EVEN IF SPRINT HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES), INCLUDING BUT NOT LIMITED TO DAMAGES
RESULTING FROM THE LOSS OR DAMAGE OF UPLOADED OR
STORED PICTURES OR IMAGES. SUCH LIMITATION OF LIABILITY
SHALL APPLY WHETHER THE DAMAGES ARISE FROM USE OR
MISUSE OF AND RELIANCE ON THE SITE, PRODUCTS OR SERVICES,
FROM INABILITY TO USE THE SITE, OR FROM THE INTERRUPTION,
SUSPENSION, OR TERMINATION OF THE SITE OR DAMAGES
INCURRED BY REASON OF OTHER SERVICES OR GOODS RECEIVED
THROUGH OR ADVERTISED ON THIS SERVICE OR RECEIVED
THROUGH ANY LINKS PROVIDED ON THE PICTURES WEB SITE, AS
WELL AS BY REASON OF ANY INFORMATION OR ADVICE
RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR
RECEIVED THROUGH ANY LINKS PROVIDED IN THE PRODUCTS
AND SERVICES.
J. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS
SPRINT, (INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES,
AGENTS, LICENSORS, SUPPLIERS AND ANY THIRD-PARTY
INFORMATION PROVIDERS TO THE SERVICE) FROM AND AGAINST
ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING
REASONABLE ATTORNEYS' FEES, RESULTING FROM ANY
VIOLATION OF THESE TERMS OR ANY ACTIVITY RELATED TO
YOUR ACCOUNT (INCLUDING NEGLIGENT OR WRONGFUL
CONDUCT) BY YOU, ANY OTHER USER OR ANY OTHER PERSON
ACCESSING THE SERVICES USING YOUR ACCOUNT.
K. Links to third party sites.
THE LINKS INCLUDED WITHIN THE SERVICE MAY LET YOU LEAVE
THE SERVICE WEB SITES ("LINKED SITES"). THE LINKED SITES ARE
NOT UNDER THE CONTROL OF SPRINT AND SPRINT IS NOT
RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY
LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR
UPDATES TO SUCH SITES. SPRINT IS NOT RESPONSIBLE FOR WEB
CASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED
FROM ANY LINKED SITE. SPRINT IS PROVIDING THESE LINKS TO
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YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY
LINK DOES NOT IMPLY ENDORSEMENT BY SPRINT OF THE SITE
OR ANY ASSOCIATION WITH THEIR OPERATORS.
EQUIPMENT TERMS
LOSS OF IMAGES. We will not compensate you for any lost pictures
due to malfunction of your camera, the transmission of images via
PCS Vision services, or otherwise.
DEVICE COMPATIBILITY. Certain camera functionality only works with
PCS Vision services. Any use of this camera with incompatible
devices may result in damage to the camera, the phone or both.
PHYSICAL DAMAGE TO CAMERA. This camera should not be shaken,
struck or manipulated outside of the normal course of camera use.
Like most electronic devices, improper handling or care of your
camera may result in permanent damage and loss of images. Do not
expose this camera to moisture or attempt to use underwater.
SUNLIGHT OR BRIGHT LIGHTS. Do not aim your camera into the sun or
WARRANTIES. EXCEPT AS EXPRESSLY PROVIDED IN LIMITED
WARRANTY PROVIDED WITH YOUR CAMERA, SPRINT DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, NOT EXPLICITLY STATED
IN THIS AGREEMENT, AND IN PARTICULAR DISCLAIMS ALL
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND WARRANTIES RELATED TO THIRD PARTY
EQUIPMENT, MATERIAL, SERVICES OR SOFTWARE. THE SERVICES
AND ANY MATERIALS OR EQUIPMENT ARE SUPPLIED "AS IS," TO
THE FULL EXTENT PERMITTED BY LAW.
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at bright lights. Aiming your camera into the sun or bright lights may
cause permanent damage to your eyes and is strongly discouraged.
LIMITATION OF LIABILITY. SPRINT WILL NOT BE LIABLE FOR ANY
CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES FOR ANY
CAUSE OF ACTION, WHETHER IN CONTRACT OR TORT.
CONSEQUENTIAL, INCIDENTAL, AND INDIRECT DAMAGES
INCLUDE, BUT ARE NOT LIMITED TO, LOST PROFITS, LOST
REVENUES, AND LOSS OF BUSINESS OPPORTUNITY, WHETHER OR
NOT SPRINT WAS AWARE OR SHOULD HAVE BEEN AWARE OF THE
POSSIBILITY OF THESE DAMAGES.
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Security Policy
Sprint uses reasonable precautions to protect the privacy of your
credit card and other ordering information by utilizing a Secure
Socket Layer ("SSL") connection. Accordingly, your credit card and
other ordering information, such as your name and address, is
encrypted using the SSL connection and is not expected to be read in
an intelligible form as it travels to the Sprint order processing system.
The Sprint order processing systems is not connected to the Internet
and is not accessible to the public.
Many Web browsers support the use of an SSL connection, but if your
browser does not support the use of an SSL connection or if you prefer
not to send your credit card number over the Internet, you can place
your order by calling Sprint toll free at 1-888-253-1315 (U.S. only).
PCS Representatives are available 7 days a week, Monday through
Friday from 6:00 a.m. to 11:00 p.m. and Saturday and Sunday 8:00
a.m. to 6:00 p.m. to take your order.
Privacy Policy
Sprint respects the privacy of its customers, and other individuals
and businesses using the Web sites owned and operated by Sprint
and its Affiliates ("Sprint Web sites"). This updated Privacy Policy
effective October 22, 2001, is to keep you informed about the types
of information collected on Sprint Web sites and how the information
is used and protected. The revised Privacy Policy includes
information about advertisements on Sprint Web sites and access to
your account information.
Sprint protects the privacy of its local, long distance and wireless
customers consistent with the Federal Telecommunications Act
and rules and regulations issued by the Federal Communications
Commission.
Sprint's Privacy Policy for its high speed Internet services can be
accessed at: www.sprint.com/privacypolicy/broadbandservices.
There are two types of information that may be exchanged between
the Sprint site and the user during each visit to a Sprint site. They are:
1) General technical data transmitted between your computer and
the Sprint site that does not identify you personally.
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2) Personally identifiable information that you voluntarily share. The
types of personally identifiable information that you might share
include your name, address, phone number, email address and credit
card number.
ANONYMOUS INFORMATION
In order to provide you with the information and services that you
look for from the Sprint Web sites, Sprint gathers certain types of
information from you that are not personally identifiable. This is
called anonymous information and includes:
1. The type of Internet browser you use when you visit
2. The types of computer operating system you use
3. The search engine you use to access the Sprint Web sites (such as
"AOL.com," "Yahoo.com" or "Go.com")
4. The specific Sprint Web site that you visit (www.sprint.com,
www.sprintpcs.com, etc.).
USE OF COOKIES
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The anonymous information collected is not associated with you
personally or your business. Sprint uses this anonymous information
in the aggregate to improve Sprint Web sites and the services we
provide through those sites.
Sprint Web sites may use "cookies" to collect the anonymous
information described in this Privacy Policy. Cookies are bits of
encrypted data that are loaded by a Sprint server onto your computer
or other device when you visit a Sprint Web site. The server can
retrieve the cookies the next time you visit a site and use them to
identify the computer as a return visitor. Sprint uses cookies to
collect non-personally identifiable information and generically track
usage patterns on the Sprint Web sites in order to monitor activity
and administer the sites. Sprint also uses information obtained from
cookies to improve Sprint Web sites, and make decisions concerning
advertising, product offerings and services. Most users can disable
cookies from their Internet browsers, receive a warning before a
cookie is placed on their computer, and erase all cookies from their
computer hard drives by following the instructions provided by the
browser.
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ADVERTISEMENTS ON SPRINT WEB SITES
Advertising companies deliver ads on some Sprint Web sites. You
should be aware that when you click on these ads, the advertising
companies may also deploy cookies to receive anonymous
information about ad viewing by Internet users on Sprint Web sites
and other Web sites. This information is associated with your Web
browser, but cannot be associated with your name or email address
without your permission. Therefore, advertising companies may
know where your computer goes on the Web, but they do not know
who you are unless you tell them. Sprint does not provide personally
identifiable information about its customers or Sprint Web site
visitors to these advertising companies.
PERSONALLY IDENTIFIABLE INFORMATION
Sprint may ask you to provide what is often referred to as "personally
identifiable information" such as your name, address, telephone
number and email address when you use Sprint Web sites to:
purchase a service or product online, enter a contest or sweepstakes,
ask to receive information, respond to a survey, register with a Sprint
Web site, access your account, ask for a personalized service, request
customer service online, or apply for a job. You always have the
alternative of mailing or calling Sprint with the information requested
if you do not wish to provide it online. Personally identifiable
information provided at a Sprint Web site to order Sprint services
other than Internet services will be protected in the same manner as
when the information is provided by other means such as over the
telephone or by mail. We protect customer information obtained
from the local, long distance and wireless service customers of Sprint
consistent with federal laws governing telecommunications services
and with regulations issued by the Federal Communications
Commission. Sprint's Privacy Policy for its Internet services can be
accessed at: www.sprint.com/privacypolicy/broadbandservices.
We use personally identifiable information provided at a Sprint web
site in the following ways unless otherwise specified:
1. For its intended purpose (such as to complete an online order
for service).
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2. To provide you with information about new PCS Products and
Services or products and services offered in conjunction with Sprint
business partners.
DISCLOSURE TO THIRD PARTIES
Sprint will not sell or disclose to outside parties any personally
identifiable information obtained from a Sprint online service or the
registration at a Sprint Web site without your consent except under
the following circumstances:
1. When required by law,
2. When disclosure is necessary to protect the safety of a customer,
third party or Sprint's property,
3. If it is required in connection with any sale or transfer of all or a
portion of Sprint's assets.
EMAIL COMMUNICATIONS
Email is an increasingly popular communication tool through which
you and your business may communicate with Sprint. Likewise,
Sprint may use email to communicate with you, respond to your
email, and to tell you about new products and services. If you do not
wish to receive email promotions and new products and service
announcements from Sprint, please follow the instructions that
appear at the end of the email communication that you receive from
Sprint to have your name removed from the list.
Basics
When Sprint uses agents, contractors or other companies to perform
services on its behalf, Sprint will require that they protect your
personally identifiable information consistent with this Privacy
Policy. Sprint may share the anonymous information described in this
Privacy Policy with third parties from time-to-time.
SECURITY
Sprint utilizes several encryption methods to ensure that the data you
submit on any of the Sprint Web sites is secure. Through this "secure
session," information that you input into a Sprint online order form
will be sent and will arrive privately and unaltered at a Sprint server.
This security prohibits access to your information by other
companies and Web users.
CHILDREN
Sprint does not intend to collect personally identifiable information
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from individuals under 18 years of age. If Sprint becomes aware that a
user who is under 18 is using a Sprint Web site, Sprint will
specifically instruct that individual that they are not to submit
information on Sprint Web sites without a parent or guardian's
consent. If a child has provided Sprint with personally identifiable
information without the knowledge of Sprint, a parent or guardian of
the child may contact Sprint at privacy@mail.sprint.com and Sprint
will delete the child's information from our existing files.
LINKS
Some Sprint Web sites contain links to other Web sites that are
owned and operated by parties other than Sprint. Please be aware
that this Privacy Policy does not extend to any Web sites other than
those owned and controlled by Sprint.
ACCOUNT INFORMATION
You may always contact us at privacy@mail.sprint.com or by telephone
or mail to verify your name, address, email address, telephone
number and/or billing information. Sprint will correct any
information that is inaccurate.
QUESTIONS
If you have questions or comments regarding this Privacy Policy, you
may contact us at privacy@mail.sprint.com. If you have submitted
personally identifiable information, and would like that information
deleted from our records, please contact us at our email address,
privacy@mail.sprint.com. We will use reasonable efforts to delete
that information from our files.
UPDATES
Sprint may amend this Privacy Policy from time-to- time. These
changes will be posted online.
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Manufacturer’s Limited Warranty
Sony Ericsson Mobile Communications (USA) Inc. (Sony Ericsson),
provides this Limited Warranty for your mobile phone and original
accessories delivered with your mobile phone (hereinafter referred
to as “Product”).
Should your Product need warranty service, please return it to the
dealer from whom it was purchased, or contact your local Sony
Ericsson Customer Care Center (national rates may apply) or visit
www.SonyEricsson.com to get further information.
Our Warranty
Subject to the conditions of this Limited Warranty, Sony Ericsson
warrants this Product to be free from defects in design, material, and
workmanship at the time of its original purchase by a consumer, and
for a subsequent period of one (1) year.
What We Will Do
Basics
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials, or
workmanship, Sony Ericsson authorized distributors or service
partners, in the country where you purchased the Product, will, at
their option, either repair or replace the Product in accordance with
the terms and conditions stipulated herein.
Sony Ericsson and/or its service partners reserve the right to charge a
handling fee if a returned Product is found not to be under warranty
according to the conditions below.
Please note that your personal settings/downloads might be lost
when the Product is repaired or replaced.
Conditions
1. The warranty is valid only if the original proof of purchase issued
to the original purchaser by an, for this Product, Sony Ericsson
authorized dealer, specifying the date of purchase and serial
number*, is presented with the Product to be repaired or replaced.
Sony Ericsson reserves the right to refuse warranty service if this
information has been removed or changed after the original purchase
of the Product from the dealer.
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2. If Sony Ericsson repairs or replaces the Product, the repaired or
replaced Product shall be warranted for the remaining time of the
original warranty period or for ninety (90) days from the date of
repair, whichever is longer. Repair or replacement may involve the
use of functionally equivalent reconditioned units. Replaced parts or
components will become the property of Sony Ericsson.
3. This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not limited to
use in other than the normal and customary manner, in accordance
with the Sony Ericsson instructions for use and maintenance of the
Product. Nor does this warranty cover any failure of the Product due
to accident, software or hardware modification or adjustment, acts of
God, or damage resulting from liquid.
4. Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony Ericsson, Sony Ericsson
will not be responsible for the operation, availability, coverage,
services, or range of that system.
5. This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony Ericsson authorized person.
6. The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which are
not Ericsson or Sony Ericsson branded original accessories intended
for use with the Product.
7. Tampering with any of the seals on the Product will void the
warranty.
8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR
ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY. ALL
IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS
LICENSORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT
LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL
EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
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Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may
not apply to you.
The warranty provided does not affect the consumer’s statutory
rights under applicable legislation in force, nor the consumer’s rights
against the dealer arising from their sales/ purchase contract.
* In some countries/regions additional information is requested. If so,
this is clearly shown on the valid proof of purchase.
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Notes
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86

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