Sony Group COM2 Personal Communicator User Manual COM 2
Sony Corporation Personal Communicator COM 2
User Manual

COM-2.US.3-213-854-11(1)
3-213-854-11(1)
© 2008 Sony Corporation
Quick Start Guide
Personal Communicator COM-2

Owner’s Record
  e serial number is located inside the battery compartment. Record the 
serial number in the space provided below. Refer to these numbers when you 
call your Sony Service Center.
Model No.   COM-2
Serial No.  _______________________
WARNING
You are cautioned that any changes or modi cations not expressly approved 
in this manual could void your authority to operate this equipment.
  is equipment has been tested and found to comply with the limits for a 
Class B digital device, pursuant to Part 15 of the FCC Rules.  ese limits 
are designed to provide reasonable protection against harmful interference 
in a residential installation.   is equipment generates, uses, and can radiate 
radio frequency energy and, if not installed and used in accordance with 
the instructions, may cause harmful interference to radio communications. 
However, there is no guarantee that interference will not occur in a particular 
installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment o  
and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:
–  Reorient or relocate the receiving antenna.
–  Increase the separation between the equipment and receiver.
–  Connect the equipment into an outlet on a circuit di erent from that to 
which the receiver is connected.
–  Consult the dealer or an experienced radio/TV technician for help
  e available scienti c evidence does not show that any health problems are 
associated with using low power wireless devices.   ere is no proof, however, 
that these low power wireless devices are absolutely safe. Low power Wireless 
devices emit low levels of radio frequency energy (RF) in the microwave 
range while being used. Whereas high levels of RF can produce health e ects 
(by heating tissue), exposure to low level RF that does not produce heating 
e ects causes no known adverse health e ects. Many studies of low level RF 
exposures have not found any biological e ects. Some studies have suggested 
that some biological e ects might occur, but such  ndings have not been 
con rmed by additional research.
 e Perso
n
and found 
uncontroll
e
Guideline
s
Please refe
r
 is devic
e
other ante
n
to modify 
t
device cou
l
 is devic
e
to the foll
o
interferen
c
including 
i
 e suppli
e
comply wi
t
FCC Rules
COM-2.US.3-213-854-11(1)
2
COM-2.U
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r
d the 
when you 
a
pproved 
t
.
t
s for a 
l
imits 
r
ference 
n
 radiate 
e
 with 
ications. 
a
 particular 
a
dio or 
p
ment o  
one or 
m
 that to 
e
lp
b
lems are 
f
, however, 
e
r Wireless 
o
wave 
a
lth e ects 
heating 
w
 level RF 
suggested 
t
 been 
  e Personal Communicator COM-2 (FCC ID: AK8COM2) has been tested 
and found to comply with FCC radiation exposure limits set forth for an 
uncontrolled equipment and meets the FCC radio frequency (RF) Exposure 
Guidelines in Supplement C to OET65.
Please refer to the SAR test report that was uploaded at FCC website.
  is device and its antenna(s) must not be co-located or operating with any 
other antenna or transmitter except Grant condition. Users are not permitted 
to modify this transmitter device. Any unauthorized change made to this 
device could void your authority to operate this device.
  is device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions: (1) this device may not cause harmful 
interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.
  e supplied interface cable must be used with the equipment in order to 
comply with the limits for a digital device pursuant to Subpart B of Part 15 of 
FCC Rules.
3
COM-2.US.3-213-854-11(1)

Important Safety Instructions
Save these Instructions.
Danger
To reduce the risk of  re or electric shock, carefully follow these instructions.
For connection to a supply not in the U.S.A., use an attachment plug adapter 
of the proper con guration for the power outlet.
Do not expose the unit to rain or moisture.
Do not open the cabinet. Refer servicing to quali ed personnel only.
  e socket outlet shall be located near the equipment and shall be easily 
accessible.
  ere is a danger of explosion exists if battery is incorrectly replaced. Replace 
only with the same or equivalent type recommended by the manufacturer. 
Discard used batteries according to the manufacturer’s instructions.
  e battery pack used in this device may present a  re or chemical burn 
hazard if mistreated. Do not disassemble, heat above 140°F (60°C) or 
incinerate. Do not short circuit. Dispose of used battery promptly. Keep away 
from children.
Caution
Do not use wireless LAN on hospital premises. Doing so may cause medical 
devices to malfunction.
Do not use wireless LAN on an aircra , as doing so may cause the aircra 's 
equipment to malfunction.
If using wireless LAN near a pacemaker, make sure it is at least 8 inches (20 
cm) away from the pacemaker.
Sony is not responsible for any interference that you may experience or that 
may be caused when operating this device.
Wireless LAN Security
Creating security settings for the Wireless LAN is important. Sony assumes 
no responsibility for any security problems that may arise from the use of the 
Wireless LAN.
If you ha
v
Visit:
http://ww
w
Contact:
Sony Cust
o
Write:
Sony Cust
o
12451 Gat
e
Ft. Myers, 
F
For an access
o
1-800-488
-
Declaratio
n
Trade N
a
Model 
N
Respons
i
Address: 
Telepho
n
• “mylo” an
d
COM-2.US.3-213-854-11(1)
4
COM-2.U
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s
tructions.
u
g adapter 
y.
e
asily 
e
d. Replace 
a
cturer. 
s
.
burn 
o
r 
K
eep away 
e
 medical 
a
ircra 's 
n
ches (20 
c
e or that 
assumes 
use of the 
If you have any questions about this product:
Visit:
http://www.sony.com/mylo
Contact:
Sony Customer Information Services Center at 1-866-420-7669
Write:
Sony Customer Information Services Center
12451 Gateway Blvd., 
Ft. Myers, FL 33913
For an accessory or part not available from your authorized dealer, call:
1-800-488-SONY (7669)
Declaration of Conformity
Trade Name:  SONY
Model No.:  COM-2
Responsible Party:  Sony Electronics Inc.
Address:  16530 Via Esprillo
  San Diego, CA 92127 
 USA
Telephone No.:   858-942-2230
• “mylo” and   are trademarks of Sony Corporation. 
5
COM-2.US.3-213-854-11(1)

RECYCLING LITHIUM-ION BATTERIES
Lithium-ion batteries are recyclable.
You can help preserve our environment by returning your 
used rechargeable batteries to the collection and recycling 
location nearest you.
For more information regarding recycling of rechargeable batteries, call 
toll free 1-800-822-8837, or visit http:// www.rbrc.org/ .
Caution: Do not handle damaged or leaking Lithium-ion batteries.
Note on using
IP communication is not a replacement for your ordinary telephone and 
should not be used for emergency calling.
Notes on this manual
Screen shots in this manual may be di erent from the actual displays in the 
supplied so ware.
LCD display and camera lens
  e LCD and Camera of your Personal Communicator is designed with 
precision technology. However, in some cases, individual pixels may remain 
lit or may not light at all. Also, the brightness of the display may appear 
inconsistent, depending on the angle of view. Such anomalies are caused by 
the nature of the LCD and do not indicate a malfunction.
Please note that Sony does not guarantee a replacement or refund for such 
cases.
Do not expose the LCD or camera lens to direct sunlight for prolonged 
periods of time. It may result in a malfunction. Do not store your Personal 
Communicator in areas subject to sunlight, such as near windows, and be 
careful when using outdoors.
No guar
a
Sony does 
Copyrig
h
 Televisi
o
copyrig
h
the pro
v
 The rec
o
this lim
i
Third Pa
r
Certain fe
a
services, a
r
or warrant 
of such se
r
Keep yo
u
Sony stron
web site (
h
your mylo 
From time 
features.
COM-2.US.3-213-854-11(1)
6
COM-2.U
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e
s, call 
e
s.
and 
y
s in the 
with 
a
y remain 
p
ear 
a
used by 
f
or such 
n
ged 
P
ersonal 
and be 
No guarantee for lost or damaged data
Sony does not provide any guarantee for lost or damaged data.
Copyrights
  Television programs, fi lms, videotapes, and other materials may be 
copyrighted. Unauthorized recording of such materials may be contrary to 
the provisions of the copyright laws.
  The recorded song is limited to private use only. Use of the song beyond 
this limit requires permission of the copyright holders.
Third Party Service Features and Availability
Certain features, such as AOL, Skype, Yahoo! and Google branded 
services, are provided by third parties. Sony does not guarantee such services 
or warrant their continued availability. Sony expects the features and nature 
of such services will change over time.
Keep your mylo up-to-date
Sony strongly recommends that you visit the mylo System Update Download 
web site (http://www.sony.com/mylo/support) frequently and always keep 
your mylo updated with the most recent version of the system so ware.
From time to time, updates will improve performance, including security 
features.
7
COM-2.US.3-213-854-11(1)

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COM-2.US.3-213-854-11(1) COM-2.U
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 Personal Communicator 
(this unit)
 Stylus
  Attach to the strap for carrying.
 Rechargeable battery pack
 Strap
 H
e
 
 
 U
S
 A
C
Confirming the supplied parts
1
Start up
2 31Parts Power Set up

9
COM-2.US.3-213-854-11(1)
START UP
e
ry pack  Headset
 Headphones
  One Touch Answer 
Remote Controller 
with Microphone
 USB cable
 AC adapter
 CD-ROM
 “Operating Instructions” 
manual (PDF file)
 Preinstalled contents 
(sample contents, mylo 
Widgets, Hotspot 
Database)
 Quick Start Guide 
(this book)
 Carrying Pouch
 War ranty
 Other printed materials
a
rts
u
p

10
COM-2.US.3-213-854-11(1) COM-2.U
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 T
u
S
l
t
u
 Con rm the orientation 
of the battery pack
With label side up.
 Charge
To wall outlet
To DC IN 5.2V jack
AC adapter (supplied)
Power Supply set up
2
Start up
231 Parts Power Set up

11
COM-2.US.3-213-854-11(1)
 Turn on the power
Slide and hold the switch until the POWER indicator 
turns on.
If the screen does not turn on
  If the screen does not turn on even after sliding and holding the 
POWER/HOLD switch for a second, retry the steps from the beginning 
of “Power Supply set up.”
POWER 
indicator
POWER/HOLD switch
u
tlet
p
plied)
u
p
START UP
u
p

12
COM-2.US.3-213-854-11(1) COM-2.U
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Net
w
appl
i
mes
s
 Follow the 
on-screen 
instructions
Initial Settings
3
Start up
231Parts Power Set up

13
COM-2.US.3-213-854-11(1)
Network connection set up is necessary for the 
applications such as Web browsing or Instant 
messaging.
Note
  Requires compatible wireless access point(s). Some features 
may rely on Internet services which may require a fee.
START UP
u
p

14
COM-2.US.3-213-854-11(1) COM-2.U
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 S
e
 Go to an area where a wireless 
network is available.
Preparation
1
Wireless network set up
2 31
Preparation
Settings
Registration

15
COM-2.US.3-213-854-11(1)
NETWORK
 Set the WIRELESS LAN switch to “ON.”
WIRELESS LAN switch
WIRELESS LAN indicator
s
tration

16
COM-2.US.3-213-854-11(1) COM-2.U
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 E
r
e
i
n
(
 
Select a wireless network to connect to
Tap the wireless 
network name to 
register.
When you use a wireless network that does not require a security 
encryption key, you can skip the following set up procedure.
When you tap “network name,” the unit starts to register the wireless 
network. 
If no wireless network name is displayed
  If the unit does not detect any network, no network names are 
displayed.
  This means the unit is not in a good wireless reception area, or the 
networks in the area are not broadcasting the network names 
(SSID’s). Change area you are, or tap “Scan” for search a wireless 
network.
If the “Connection Manager” is not displayed on the 
screen
 Perform the following:
  1  Tap the INFO button
  2  Tap the Connection Manager
Settings
2
Wireless network set up
231
Preparation
Settings
Registration

17
COM-2.US.3-213-854-11(1)
NETWORK
 Enter the 
required 
information 
( page xx)
For help on item details
  Ask the administrator or the provider when you try to access your 
home, office, school, or public wireless hotspots.
To input information
  To enter capital letters, numbers, and symbols, press the modifier 
key (Shift, Num, or Sym) first, and then press another key. To lock 
a modifier key, press it twice. To unlock it, press it again.
c
t to
i
ty 
i
reless 
r
e 
o
r the 
s
less 
o
n the 
s
tration
Num (Number) key
Fn (Function) key
Space key
Sym (Symbol) key
Enter key
Shift key

18
COM-2.US.3-213-854-11(1) COM-2.U
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 Tap “Connect”
When you register wireless network details
  The wireless network you registered appears at the top of the list on 
the Connection Manager.
  When the WIRELESS LAN switch is set to ON, the unit 
automatically starts to connect to a registered wireless network. 
  When there are more than one registered wireless networks in your 
area, the unit tries to connect according to the order of the list.
For 
d
(PDF
Registration
3
I
n
I
n
a
c
1 
2 
3 
4 
Wireless network set up
231
Preparation
Settings
Registration

19
COM-2.US.3-213-854-11(1)
NETWORK
e
 list on 
rk. 
i
n your 
s
t.
For details, refer to “Operating Instructions” manual 
(PDF) on the supplied CD-ROM.
Installing “Operating Instructions” manual
Install “Operating Instructions” manual (PDF) 
according to the steps below.
1 Con rm the system requirements of your computer ( page 
xx).
2  Turn on your computer, and insert the CD-ROM (supplied) into 
the CD drive of the computer.
The install menu screen appears.
3  Click “Install mylo COM-2 Operating Instructions.”
4  Follow the on-screen instructions to complete the installation.
“Operating Instructions” manual appears on the desktop of the 
computer.
s
tration

20
COM-2.US.3-213-854-11(1) COM-2.U
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System requirements
  Internet Connection via Wireless LAN
  USB port (Hi-Speed USB recommended)
USB port is required for connecting to a Personal Communicator.
  Personal Computer with pre-installed Windows operating system
 Operating Systems:
  Microsoft Windows Vista Home Basic / Home Premium / Business / Ultimate
 Microsoft Windows XP Home Edition / Professional Edition / Media Center 
Edition 2005 / Media Center Edition 2004 / Media Center Edition (Service Pack 2 
or later required for XP versions)
 Microsoft Windows 2000 Professional (Service Pack 4 or later)
  †64 bit versions are not supported
Operations are not guaranteed for all the recommended Computer environments 
mentioned above.
Acrobat Reader is required.
Contents of the supplied CD-ROM
If the i
n
Q1 Do
e
A1 
C
( 
Q2 Did 
A2 
I
afte
r
[M
y
clic
k
If the pr
o
Visit:
http://w
w
CD-ROM
mylo Widgets
Operating Instructions
Sample Contents
DemoContents
DOCUMENT
MUSIC
PICTURE
TOOLS
VIDEO
Video
SAMPLE
SAMPLE
HOTSPOTDB
As a backup in case the les are deleted on
your mylo COM-2
PDF format
“Operating Instructions”
Contents included as the default in the internal
memory at the factory, such as the video played
back in Demo Mode

21
COM-2.US.3-213-854-11(1)
 Ultimate
a
 Center 
r
vice Pack 2 
m
ents 
If the installation is not successful – FAQ
Q1  Does the computer meets the system requirements?
A1 Check that the computer meets the system requirements 
( page XX).
Q2  Did the installation program start automatically?
A2 If the installation program did not launch automatically 
after inserting the CD-ROM in your computer, click [Start] – 
[My Computer] on the Windows task bar, and then double-
click the CD drive icon. The installation program will start.
If the problem persists
Visit:
http://www.sony.com/mylo/support
t
ed on
e
internal
e
o played

22
COM-2.US.3-213-854-11(1) COM-2.U
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Wireless network settings
Be sure to input the setting value for the items marked with *.
Inputting the “Display Name” is optional. When the field is blank, the SSID is displayed 
instead.
For details about what values to input, ask the administrator of the network.
Item Meaning Settings memo
Display Name The name displayed on the Network list 
(Optional)
SSID * The name to identify a wireless network 
(It is acquired automatically if a new 
SSID is selected from the scan list)
WEP/WPA * The security system
(Do Not Use/WEP/WEP (Shared 
System)/WPA-PSK (TKIP)/WPA-PSK 
(AES))
Key Encryption key of the security system 
selected above
Hidden When checked, the unit tries to connect 
to wireless networks whose SSID is not 
broadcasted
IP Address Numbers to identify a device connected 
to a network (Only use if required by 
the network. Ask the network 
administrator or the provider for 
instructions)
IP Address
Subnet mask
Default Gateway
DNS server
Proxy Relay point of network (May be 
required to browse Web from office or 
school network. Ask the administrator 
for instructions)
Address
Port
Auto login Account setting for the automatic login 
(Only available for the partner network 
providers. Refer to “Operating 
Instructions” manual (PDF) for details)
Hints o
Passwor
d
 When yo
  If you fo
r
all data i
n
be retur
n
Support
e
Appli
c
Music
Photo
Video
Troubles
1. Refer to t
h
2.  Check fo
r
Visit: htt
p
3.  If you are 
Center.
Call :1-8
0

23
COM-2.US.3-213-854-11(1)
i
s displayed 
m
emo
Hints on use
Password lock
  When you set the password lock on, be sure to keep a memo of your password.
  If you forget the password, you can clear it by performing a Master Reset. Note that 
all data including the mylo Widgets in the unit will be erased and all the settings will 
be returned to factory defaults.
           Password Memo 
Supported formats
Application Format
Music MP3 / WMA / AAC / ATRAC
Photo JPEG / PNG / BMP
Video MPEG-4 / AVC (Baseline Profile)
(up to 320  240 pixels for videos)
Troubleshooting
1. Refer to the “Operating Instructions” manual on the CD-ROM (supplied).
2.  Check for troubleshooting issues on the support website.
Visit: http://www.sony.com/mylo
3.  If you are still unable to resolve the issue, consult the Customer Information Service 
Center.
Call :1-800-488-SONY(7669).

24
COM-2.US.3-213-854-11(1) COM-2.U
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Parts and Controls
Front
Back
Display
Tap the desired item on the touch panel display with the stylus, 
thumb, or fingers to simultaneously select and execute an operation.
Status b
Icon
 /   
 /   
/

25
COM-2.US.3-213-854-11(1)
y
lus, 
p
eration.
Status bar
Icon Meaning
Remaining battery power
 /   /  Wireless LAN signal status or strength
Memory Stick Duo media status
 /   /   /  Modifier keys status for the keyboard
HOLD status
Volume bar
AVLS (Automatic Volume Limiter System)
AIM status or events
Skype status or events
Yahoo! Messenger status or events
Google Talk status or events
RSS/Podcast status
Web status
Music status
Clock

26
COM-2.US.3-213-854-11(1)
Printed in Japan
Printed on 70% recycled paper using VOC (Volatile 
Organic Compound)-free vegetable oil based ink.
 2007 Sony Corporation. All rights reserved. Reproduction in whole or in part without written 
permission is prohibited. Sony, the Sony logo, mylo,   , my life online, Memory Stick logo, 
Memory Stick Duo, and SonicStage are trademarks of Sony. Windows and Windows Vista are 
registered trademarks of Microsoft Corporation in the U.S. and other countries. Intel and Pentium are 
registered trademarks of Intel Corporation in the U.S. and other countries. All other trademarks are 
trademarks of their respective owners.