Sony Group PCG1J1L Handheld PC with wireless radios User Manual VGN UX100 Series
Sony Corporation Handheld PC with wireless radios VGN UX100 Series
Contents
User manual updated
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| Document ID | 663241 |
| Application ID | NTxrBSSKufc0tYqs6zbnbQ== |
| Document Description | User manual updated |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 179.78kB (2247198 bits) |
| Date Submitted | 2006-05-30 00:00:00 |
| Date Available | 2006-07-16 00:00:00 |
| Creation Date | 2006-05-25 14:15:14 |
| Producing Software | Acrobat Distiller 5.0.5 (Windows) |
| Document Lastmod | 2006-05-25 17:22:39 |
| Document Title | VGN-UX100 Series |
| Document Creator | FrameMaker 6.0 |
| Document Author: | Sony Corporation |
User Guide Personal Computer VG N - U X 1 0 0 S e r i e s n 2 N Contents Before Use .........................................................................................................................................................................6 Documentation .............................................................................................................................................................6 Getting Started ...................................................................................................................................................................8 Locating Controls and Ports.........................................................................................................................................9 About the Indicator Lights ..........................................................................................................................................18 Holding Your Computer .............................................................................................................................................19 Connecting a Power Source ......................................................................................................................................21 Using the Battery Pack ..............................................................................................................................................22 Shutting Down Your Computer Safely .......................................................................................................................26 Using Your VAIO Computer .............................................................................................................................................27 Using the Keyboard ...................................................................................................................................................28 Using the Touch Panel...............................................................................................................................................29 Using the Pointing Device ..........................................................................................................................................31 Using Special-function Buttons ..................................................................................................................................33 Blocking Unintentional Operations .............................................................................................................................34 Using the Built-in MOTION EYE Camera...................................................................................................................36 Using the Memory Stick Media ..................................................................................................................................40 Using the Internet.......................................................................................................................................................43 Using Wireless LAN (WLAN) .....................................................................................................................................44 Using the Bluetooth Functionality ..............................................................................................................................53 n 3 N Using Peripheral Devices.................................................................................................................................................60 Connecting the Port Replicator ..................................................................................................................................61 Connecting the Display/LAN Adapter ........................................................................................................................67 Connecting an Optical Disc Drive ..............................................................................................................................68 Connecting External Speakers ..................................................................................................................................71 Connecting an External Display .................................................................................................................................72 Selecting Display Modes............................................................................................................................................77 Using the Multiple Monitors Function .........................................................................................................................78 Connecting an External Microphone ..........................................................................................................................80 Connecting a Universal Serial Bus (USB) Device......................................................................................................81 Connecting a Printer ..................................................................................................................................................84 Connecting an i.LINK Device .....................................................................................................................................85 Connecting to a Network (LAN) .................................................................................................................................86 Customizing Your VAIO Computer ..................................................................................................................................87 Setting the Password .................................................................................................................................................88 Using Fingerprint Authentication ................................................................................................................................97 Setting Up Your Computer with VAIO Central .........................................................................................................114 Using the Power Saving Modes ...............................................................................................................................115 Managing Power with VAIO Power Management ....................................................................................................119 Protecting the Hard Disk ..........................................................................................................................................122 n 4 N Precautions ....................................................................................................................................................................123 On Handling the LCD Screen ..................................................................................................................................124 On Using the Power Source ....................................................................................................................................125 On Handling Your Computer....................................................................................................................................126 On Using the Built-in MOTION EYE Camera...........................................................................................................128 On Handling Floppy Disks .......................................................................................................................................128 On Handling Discs ...................................................................................................................................................129 On Using the Battery Pack.......................................................................................................................................130 On Using Headphones.............................................................................................................................................131 On Handling Memory Stick Media............................................................................................................................131 On Handling the Hard Disk ......................................................................................................................................132 On Using the Adapter Holding Band ........................................................................................................................133 On Using the Wrist Strap .........................................................................................................................................134 On Replacing the Multi-pointer Cap .........................................................................................................................135 n 5 N Troubleshooting .............................................................................................................................................................136 Computer .................................................................................................................................................................137 System Security .......................................................................................................................................................145 Battery......................................................................................................................................................................147 Built-in MOTION EYE Camera.................................................................................................................................149 Networking ...............................................................................................................................................................152 Bluetooth Technology ..............................................................................................................................................155 CDs and DVDs.........................................................................................................................................................159 Display .....................................................................................................................................................................161 Printing .....................................................................................................................................................................165 Microphone ..............................................................................................................................................................166 Speakers ..................................................................................................................................................................167 Pointing Device ........................................................................................................................................................168 Keyboard..................................................................................................................................................................170 Floppy Disks ............................................................................................................................................................171 Audio/Video..............................................................................................................................................................172 Memory Stick Media ................................................................................................................................................173 Peripherals ...............................................................................................................................................................174 Support Options .............................................................................................................................................................175 Sony Support Information ........................................................................................................................................175 Program Support Information...................................................................................................................................176 n 6 N Before Use Before Use Congratulations on your purchase of this Sony VAIO® computer, and welcome to the on-screen User Guide. Sony has combined leading-edge technology in audio, video, computing, and communications to provide state-of-the-art personal computing. Documentation Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation ❑ Welcome mat — Contains an overview of connections, setting up information, etc. ❑ Safety Information — Contains safety guidelines and owner information. n 7 N Before Use Non-printed Documentation ❑ User Guide (this manual) — Contains features of your computer. It also includes information about the software programs included with your computer, as well as information on solving common problems. ❑ Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer. To view the online Specifications: Connect to the Internet. Go to the Sony online support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin American countries or areas. ❑ VAIO Recovery Guide — Provides information about restoring individual software programs, software drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings. To access this on-screen guide: Click Start, point to All Programs, and click VAIO Support Central. Click VAIO Documentation. Click VAIO Recovery Guide. ❑ SmartWi Connection Utility Guide — Provides information about setting up Bluetooth, Wireless LAN, and Wireless WAN functionalities. To access this on-screen guide: Click Start, point to All Programs, and click VAIO Support Central. Click VAIO Documentation. Click SmartWi Connection Utility Guide. n 8 N Getting Started Getting Started This section describes how to get started with using your VAIO computer. Before starting your computer for the first time, do not connect any new hardware that did not normally come with your computer. Make sure to start up your computer with only the supplied accessories connected and set up your system. Upon completion, connect one device (for example, a printer, external hard disk drive, scanner, and so on) at a time, following the manufacturer's instructions. ❑ Locating Controls and Ports (page 9) ❑ About the Indicator Lights (page 18) ❑ Holding Your Computer (page 19) ❑ Connecting a Power Source (page 21) ❑ Using the Battery Pack (page 22) ❑ Shutting Down Your Computer Safely (page 26) n 9 N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Top A Air vent B Focus selection switch (page 36) C Memory Stick Duo/PRO Duo media slot* (page 41) D Memory Stick Duo/PRO Duo media indicator (page 18) E CAPTURE button (page 36) Your computer supports Memory Stick Duo media and Memory Stick PRO Duo media with high speed and high capacity capabilities. n 10 N Getting Started Front Left button (page 31) Right button (page 31) Center button (page 31) Launcher button (page 33) WIRELESS switch (page 44) Touch panel LCD screen (page 29) n 11 N Getting Started Built-in speaker Fingerprint sensor (page 97) Front camera (MOTION EYE) (page 36) Front camera (MOTION EYE) indicator (page 18) n 12 N Getting Started Multi-pointer (page 31) Zoom In/Out buttons (page 33) Power indicator (page 18) Power switch Built-in microphone (monaural) n 13 N Getting Started Back A Rear camera (MOTION EYE) (page 36) B Rear camera (MOTION EYE) indicator (page 18) C Stylus Slide up and pull out the stylus for touch panel operations. D Air vents E WWAN antenna When using your computer in the vertical orientation, rotate the antenna by 90 degrees counterclockwise. n 14 N Getting Started Right A Strap hole Fasten the supplied wrist strap to your computer through either hole. B Battery connector (page 22) n 15 N Getting Started Left A Hi-Speed USB (USB 2.0) port* (page 81) B SIM card slot Unscrew the screw and remove the cover to access the SIM card slot. See the SmartWi Connection Utility Guide for more information. C Air vent Supports high-/full-/low- speeds. n 16 N Getting Started Bottom Battery indicator (page 18) Hard disk drive indicator (page 18) Num lock indicator (page 18) Caps lock indicator (page 18) Scroll lock indicator (page 18) Bluetooth indicator (page 18) WLAN (Wireless LAN) indicator (page 18) WWAN (Wireless WAN) indicator (page 18) n 17 N Getting Started DC IN port (page 21) Air vent I/O connector (page 67) Headphones jack (page 71) Microphone jack (page 80) n 18 N Getting Started About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 Illuminates when the power of the computer is on, blinks in Standby mode, and turns off when the computer is in Hibernate mode or off. Battery e Illuminates when the computer is using battery power, blinks when the battery is running out of power, and double-blinks when the battery is charging. Memory Stick Duo/PRO Duo Illuminates when data is read from or written to the Memory Stick media in the Memory Stick Duo/PRO Duo slot. (Do not enter Standby mode or turn off the computer when this indicator is on.) When the indicator is off, the Memory Stick media is not being used. Front/rear camera (MOTION EYE) Illuminates while the corresponding built-in MOTION EYE camera is in use. Hard disk Illuminates when data is read from or written to the hard disk. Do not enter Standby mode or turn off the computer when this indicator is on. Num lock Press and hold the Fn key and press the Num Lk key to activate the numeric keypad. Press it a second time to deactivate the numeric keypad. The numeric keypad is not active when the indicator is off. Caps lock Scroll lock Bluetooth technology Press the Caps Lock key to type letters in uppercase. Letters appear in lowercase if you press the Shift key while the indicator is on. Press the key a second time to turn off the indicator. Normal typing resumes when the Caps lock indicator is off. Press and hold the Fn key and press the Scr Lk key to change how you scroll the display. Normal scrolling resumes when the Scroll lock indicator is off. The Scr Lk key functions differently depending on the program you are using and does not work with all programs. Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled. WIRELESS LAN Illuminates when the wireless LAN function is running. WIRELESS WAN Illuminates when the wireless WAN function is enabled. n 19 N Getting Started Holding Your Computer You can hold and use your computer in either a horizontal or vertical orientation to suit your preferences. In either orientation, make sure to fasten the supplied wrist strap to your computer and wear it to prevent accidental dropping of the computer from your palms. ❑ Horizontal orientation This is the standard orientation of your computer and, by default, the buttons on the front are assigned the functions that help you use the computer comfortably in this orientation. ✍ You can change the default button assignments with VAIO Central. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. The horizontal orientation is represented as Standard mode in VAIO Central. n 20 N Getting Started ❑ Vertical orientation You can use your computer in this orientation with the help of the VAIO Touch Launcher software. Press the launcher button to start the software and select to rotate the screen view by 90 degrees clockwise. ✍ You might additionally want to change the default button assignments for easier operations, using VAIO Central. The vertical orientation is represented as Rotational mode in VAIO Central. n 21 N Getting Started Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter ✍ Use the computer only with the supplied AC adapter. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3). Plug the other end of the power cord into an AC outlet (2). Plug the cable attached to the AC adapter (3) into the DC IN port (4) on the computer or on the (optional) port replicator. The shape of the DC In plug varies depending on the AC adapter. ✍ To disconnect the computer completely from AC power, unplug the AC adapter. Make sure that the AC outlet is easily accessible. If you do not use the computer for a long period of time, put the computer into Hibernate mode. See Using Hibernate Mode (page 118). This power saving mode saves the time of shutting down or resuming. n 22 N Getting Started Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. Installing the Battery Pack To install the battery pack Turn off the computer. Slide the battery into the battery compartment until it clicks into place. ✍ When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony batteries. n 23 N Getting Started Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery charges). When the battery is about 85% charged, the battery indicator turns off. Battery indicator light status Meaning On The computer is using battery power. Blinks The battery is running out of power. Double blinks The battery is charging. Off The computer is using AC power. n 24 N Getting Started ✍ When the battery is running out of power, both the battery and power indicator lights blink. Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery. The battery pack supplied with the computer is a lithium ion battery and can be recharged any time. Charging a partially discharged battery does not affect battery life. The battery indicator light is on while you use the battery pack as a power source. When the battery life is nearly depleted, both the battery and power indicator lights start flashing. For some software applications and some peripheral devices, the computer may not enter Hibernate mode even when battery life is low. To avoid loss of data when using battery power, you should save your data frequently and manually activate a power management mode, such as Standby or Hibernate. If the battery wears out when the computer enters Standby mode, you will lose any unsaved data. Going back to the previous work state is impossible. To avoid loss of data, you should save your data frequently. When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. n 25 N Getting Started Removing the Battery Pack You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode. To remove the battery pack Turn off the computer. Slide the battery release latches (1) inwards, hold the latches, and slide the battery away from the computer. n 26 N Getting Started Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and then Turn Off Computer. The Turn off computer window appears. Click Turn Off. Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically. The power indicator light turns off. n 27 N Using Your VAIO Computer Using Your VAIO Computer This section describes how to get the most out of using your computer. ❑ Using the Keyboard (page 28) ❑ Using the Touch Panel (page 29) ❑ Using the Pointing Device (page 31) ❑ Using Special-function Buttons (page 33) ❑ Blocking Unintentional Operations (page 34) ❑ Using the Built-in MOTION EYE Camera (page 36) ❑ Using the Memory Stick Media (page 40) ❑ Using the Internet (page 43) ❑ Using Wireless LAN (WLAN) (page 44) ❑ Using the Bluetooth Functionality (page 53) n 28 N Using Your VAIO Computer Using the Keyboard The keyboard on your computer is located underneath the touch panel LCD screen. Slide up the screen to reveal the keyboard as shown below for operations. Keep your fingers off the screen surface while sliding up the touch panel LCD screen. n 29 N Using Your VAIO Computer Using the Touch Panel Your computer is equipped with the touch panel LCD screen for operations with the stylus (1), including software launches. Make sure to use only the supplied stylus for touch panel operations. Use of any other writing utensils, such as a ball-point pen, may damage the touch panel surface. Take out the stylus from the back of your computer and use it for the following actions on the touch panel LCD screen, as well as handwritten entries. This stylus is extendable. Slide it out to its full length if necessary. See Back (page 13) for the exact location of the stylus stored on the back of your computer. n 30 N Using Your VAIO Computer Action Description Tap Gently hit the stylus once against the touch panel LCD screen. Double-tap Gently hit the stylus twice against the touch panel LCD screen. Drag Slide the stylus gently on the touch panel LCD screen. ✍ At your very first Windows startup, you are prompted to calibrate the touch panel for smooth operations. Follow the on-screen instructions. You can calibrate the touch panel at any time later when you feel uncomfortable with using it. Click Start, point to All Programs and Touch Panel, then click Calibration and follow the on-screen instructions. You can customize your touch panel settings with VAIO Central to perform the right-clicking action with the stylus. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. Using Touch Commands Touch commands are provided to substitute for actions that are needed to perform certain software operations. For example, you can drag your stylus to the left to view the previous page on your active browser software. To enable touch commands, press on the touch panel LCD screen for a few seconds. VAIO TOUCH MODE appears on the desktop to indicate the commands are now available. Some touch commands are defined by default. You can change the assignment of these default touch commands with VAIO Central. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. n 31 N Using Your VAIO Computer Using the Pointing Device Your computer is equipped with a cursor-pointing device, the multi-pointer (1), to enable you to point to, select, drag, and scroll objects on the computer screen. Push the multi-pointer in the direction that you want to move the pointer on the screen. The harder you push the multi-pointer, the faster moves the pointer. The following shows the default button assignments in the horizontal orientation (left) and the vertical orientation (right). You can use VAIO Central to change these button assignments. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. To enable the default button assignments in the vertical orientation, you must select on VAIO Touch Launcher. n 32 N Using Your VAIO Computer Action Description Point Push the multi-pointer (1) to place the pointer (2) on an item or object. Click Press the left button (3) once. Double-click Press the left button (3) twice. Right-click Press the right button (4) once. In many applications, this action displays a shortcut menu. Drag Push the multi-pointer (1) while pressing the left button (3). Scroll Push the multi-pointer (1) while pressing the center button (5). ✍ In the vertical orientation, you can press the left and right buttons simultaneously to substitute for the center button that is available in the standard orientation. The scroll function is available only with applications that support the scroll feature. ✍ The pointer may move on its own in rare occasions, which does not indicate a malfunction. Leave the multi-pointer untouched for a while. The pointer will come to a halt. The cap at the tip of the multi-pointer is a consumable. When it wears out, replace it with one of the supplied spare caps. See On Replacing the Multipointer Cap (page 135) for more information on replacement. n 33 N Using Your VAIO Computer Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. A Launcher button Launches VAIO Touch Launcher by default. You can change this button assignment with VAIO Central. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. B Zoom In/Out buttons Make the screen view zoom in or zoom out. Each click makes the screen view zoom in or out by 0.5 on a scale of 1 to 3 and cycles when zooming reaches its maximum or minimum level. To restore the screen view in the actual size, click appears on the magnified screen view. that ✍ To help you navigate on the magnified screen view, the hand tool is available to grasp a point on the view and drag it around. To use the hand tool, click on the magnified screen view. The pointer changes its shape to a hand-like one, indicating that the hand tool is now selected. To restore the standard pointer, click C Rotate button Restores the standard screen view. n 34 N Using Your VAIO Computer Blocking Unintentional Operations While you are carrying your computer around, you might press a button on the computer unintentionally and find an operation that you never expected in progress. To block such unintentional operations, your computer is provided with the function to lock certain components of the computer. Slide down the power switch to the HOLD position (in the opposite direction of f on the switch) until it clicks into place. You will see the color of the hole on the power switch turns orange. Additionally, your computer screen will display a message and go blank to conserve power. n 35 N Using Your VAIO Computer The components to be locked by this function are as follow: ❑ Touch panel ❑ Keyboard ❑ Left button ❑ Right button ❑ Center button ❑ Launcher button ❑ Multi-pointer ❑ Zoom In/Out buttons ❑ CAPTURE button ❑ Fingerprint sensor ✍ Activating this function will turn off the touch panel LCD screen and the screen will go blank. To bring your computer back into Normal mode, slide back up the power switch (in the direction of f on the switch). n 36 N Using Your VAIO Computer Using the Built-in MOTION EYE Camera Your computer is equipped with two built-in MOTION EYE cameras: front camera (MOTION EYE) (1) and rear camera (MOTION EYE) (2). These cameras are not designed for simultaneous use, so you must first select the one that is suitable for your purpose, using VAIO Camera Utility. This utility will automatically be launched when you start the software that uses the camera. For more information on VAIO Camera Utility, see the help file on the software. ❑ Front camera (MOTION EYE) (1) Use this camera for video conferences with instant messaging software. ❑ Rear camera (MOTION EYE) (2) Use this camera for capturing still images and movies with VAIO Camera Capture Utility. For the detailed operation instructions, see the help file on the VAIO Camera Capture Utility software. n 37 N Using Your VAIO Computer The VAIO Camera Capture Utility software does not allow parallel use of the camera by any other software. Make sure to exit such software before capturing still images and videos with VAIO Camera Capture Utility. You cannot use the front and rear cameras at the same time. When the screen view is rotated, the front and rear cameras are both disabled. To use the rear camera (MOTION EYE), make sure to slide up the touch panel LCD screen. The finder view on the main window shows mirrored image streams. This is normal and captured still images will not be mirrored. The finder view on the main window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. n 38 N Using Your VAIO Computer Capturing Still Images To capture a still image Press the CAPTURE button on your computer to launch VAIO Camera Capture Utility. ✍ VAIO Camera Utility is also launched automatically. Click the Still icon in the right pane of the utility's main window. Turn the camera to your subject. For macro closeup capturing, slide the focus selection switch to the position. The focus selection switch is only effective for the rear camera (MOTION EYE). The focusing distance for closeup capturing is approximately 2.8 inches (7 cm) from the lens. Press the CAPTURE button on your computer. The current image in the finder view is captured and its thumbnail image is added to the thumbnail view at the bottom of the main window. ✍ VAIO Camera Capture Utility provides many more features. See the help file on the software for more information. n 39 N Using Your VAIO Computer Capturing Movies To capture a movie Press the CAPTURE button on your computer to launch VAIO Camera Capture Utility. ✍ VAIO Camera Utility is also launched automatically. Click the Movie icon in the right pane of the utility's main window. Turn the camera to your subject. For macro closeup capturing, slide the focus selection switch to the position. The focus selection switch is only effective for the rear camera (MOTION EYE). The focusing distance for closeup capturing is approximately 2.8 inches (7 cm) from the lens. Press the CAPTURE button on your computer to start movie recording. When finished, press the CAPTURE button once again to stop movie recording. The first scene of the captured movie is added to the thumbnail view at the bottom of the main window. ✍ VAIO Camera Capture Utility provides many more features. See the help file on the software for more information. n 40 N Using Your VAIO Computer Using the Memory Stick Media Your computer supports the Memory Stick media. Memory Stick media is a compact, portable, and versatile device especially designed for exchanging and sharing digital data with compatible products, such as digital cameras, mobile phones and other devices. Because it is removable, it can be used for external data storage. For the latest information on Memory Stick media, visit the Sony online support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin American countries or areas. Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB that are available as of January 2006. However, not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility. Write-protecting a Memory Stick Media Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from accidental erasure or overwriting. Move the tab horizontally or vertically* to set or release write-protection. When the erasure prevention switch is off, data can be saved on the Memory Stick media. When the erasure prevention switch is on, data can be read from but not saved on the Memory Stick media. Some versions of Memory Stick media do not have an erasure prevention switch. n 41 N Using Your VAIO Computer Inserting a Memory Stick Media To insert a Memory Stick media Hold the Memory Stick media so that the arrow surface of the media and the front of the computer face in the same direction and the arrow points toward the Memory Stick Duo/PRO Duo media slot. Carefully slide the Memory Stick media into the slot until it clicks into place. The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive, under the appropriate letter (depending on the configuration of the computer). Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging the computer or the Memory Stick media, do not force the Memory Stick media into the slot if you cannot insert it smoothly. Do not insert more than one Memory Stick media into the slot. Inserting the media improperly may damage the computer. ✍ The computer supports Memory Stick Duo media and is equipped with the Memory Stick Duo/PRO Duo slot that is only compatible with the duo-size media. For more information on Memory Stick Duo media, visit the Memory Stick web site at http://www.memorystick.com/en/. n 42 N Using Your VAIO Computer To view the contents of the Memory Stick media Click Start and then My Computer to open the My Computer window. Double-click the Memory Stick media icon to view the list of data files saved in the Memory Stick media. To format a Memory Stick media Use the Memory Stick Formatter software. See the help file on the Memory Stick Formatter software for details. Removing a Memory Stick Media To remove a Memory Stick media Check that the Memory Stick Duo/PRO Duo media indicator is off. Push the Memory Stick media in toward the computer. The Memory Stick media ejects. Pull the Memory Stick media out of the slot. Always remove the Memory Stick media gently, or it may pop out unexpectedly. Do not remove the Memory Stick media while the Memory Stick Duo/PRO Duo media indicator is turned on. If you do, you may lose data. Large volumes of data may take time to load, so be sure the indicator is off before removing the Memory Stick media. n 43 N Using Your VAIO Computer Using the Internet To use the Internet, you need to connect an external modem device, for example a USB telephone modem, an xDSL modem, and a cable modem, to your computer. For the detailed instructions on connection setups and modem configuration, see the manual that came with your modem. You may also access the Internet through your wireless WAN network. See the SmartWi Connection Utility Guide for more information. n 44 N Using Your VAIO Computer Using Wireless LAN (WLAN) Using the Sony Wireless LAN (WLAN), all your digital devices with built-in WLAN functionality communicate freely with each other through a powerful network. A WLAN is a network in which a user can connect to a local area network (LAN) through a wireless (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still access information, internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another. You can communicate without an access point, which means that you can communicate between a limited number of computers (ad-hoc). Or you can communicate through an access point, which allows you to create a full infrastructure network (infrastructure). ❑ Users in USA Please see the SmartWi Connection Utility Guide for setting up Wireless LAN and Wireless WAN functionalities. ❑ Users in Canada Please see the following for setting up Wireless LAN functionality. ✍ In some countries, using WLAN products may be restricted by the local regulations (e.g. limited number of channels). Therefore, before activating the WLAN functionality, read the Safety Information carefully. WLAN uses the IEEE 802.11a*/b/g standard, which specifies the used technology. The standard includes the encryption method: Wired Equivalent Privacy (WEP), which is a security protocol and WiFi Protected Access (WPA - Proposed jointly by the IEEE and Wi-Fi Alliance, WiFi Protected Access is a specification of standards based, interoperable security enhancements that increase the level of data protection and access control for existing WiFi networks. WPA has been designed to be forward compatible with the IEEE 802.11i specification. It utilizes the enhanced data encryption TKIP (Temporal Key Integrity Protocol) in addition to user authentication using 802.1X and EAP (Extensible Authentication Protocol)). Data encryption protects the vulnerable wireless link between clients and access points. Besides that, there are other typical LAN security mechanisms to ensure privacy, such as: password protection, end-to-end encryption, virtual private networks, and authentication. * See the online Specifications to see whether your model supports the IEEE 802.11a standard. n 45 N Using Your VAIO Computer Wireless LAN devices using the IEEE 802.11a standard and the ones using the IEEE 802.11b or g standard cannot communicate because the frequencies are different. IEEE 802.11b: The standard speed is 11 Mbps, or about 30 to 100 times faster than a standard dial up. IEEE 802.11a/g: The standard speed is 54 Mbps, or about 5 times faster than a Wireless LAN device using the IEEE 802.11b standard. The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections. The communication speed varies depending on the distance between communication devices, existence of obstacles between such devices, the device configuration, the radio conditions, and the software in use. In addition, communications may be cut off depending on the radio conditions. The communication range varies depending on the actual distance between communication devices, existence of obstacles between such devices, the radio conditions, the ambient environment that includes existence of walls and materials of such walls, and the software in use. Deploying IEEE 802.11b and IEEE 802.11g products on the same wireless network may reduce the communication speed due to radio interference. Taking this into consideration, the IEEE 802.11g products are designed to reduce the communication speed to ensure communications with IEEE 802.11b products. When the communication speed is not as fast as expected, changing the wireless channel on the access point may increase the communication speed. n 46 N Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other central controller or access point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home. ❑ If the Wireless connection is initiated by the VAIO computer, channel 11 will be selected. ❑ If the Wireless connection is initiated by peer Wireless LAN equipment, the Wireless LAN communication will make use of the channel selected by the peer Wireless LAN equipment. n 47 N Using Your VAIO Computer To communicate without an access point (ad-hoc) Turn on the WIRELESS or WIRELESS LAN switch. The WIRELESS LAN indicator lights up. Except in Peru and Venezuela, you cannot select the 5 GHz bandwidth, which is used for the IEEE 802.11a standard, on ad-hoc networks. On models that support the Bluetooth functionality*1 and/or the IEEE 802.11a/b/g standard*1, double-click on the taskbar to display the Wireless Device Switch window. Select your desired wireless option(s) and click OK. Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. The Network Connections window appears. Right-click Wireless Network Connection, then click Properties. The Wireless Network Connection Properties window appears. Select the Wireless Networks tab. Click the Add… button. The Wireless network properties window appears. Enter a network name (SSID)*2. You can choose a 32-digit alphanumeric name. Select Open from the Network Authentication drop-down box. 10 Select WEP from the Data Encryption drop-down box. 11 Deselect the The key is provided for me automatically option button. Some information becomes visible. n 48 N Using Your VAIO Computer 12 Enter the network key*2. The network key should be 5 or 13 alphanumeric characters or 10 or 26 hexadecimal*3 characters long. You can choose whichever you want. 13 Enter exactly the same network key again, for confirmation. 14 Select the check box This is a computer-to-computer (ad hoc) network; wireless access points are not used at the bottom of the window. 15 Click OK. Your network name appears in the Preferred networks. 16 Click Advanced. The Advanced window appears. 17 Select the Computer-to-computer (ad hoc) networks only option button. 18 Click Close. 19 Click OK. The computer is ready to communicate with another computer. *1 See the online Specifications to see whether your model supports the Bluetooth functionality and/or the IEEE 802.11a/b/g standard. *2 If you want to communicate between two or more computers, you need to configure all these computers in the exact same way. This means that you need to enter the same network name and the same network key on all computers as on the first computer you configure. *3 Hexadecimal: A number representation using the digits 0-9, with their usual meaning, plus the letters A-F (or a-f) to represent hexadecimal digits with values of (decimal) 10 to 15. ✍ An ad-hoc network does not support WPA. n 49 N Using Your VAIO Computer To disconnect from a computer-to-computer (ad-hoc) network Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. The Network Connections window appears. In the right panel under LAN or High-Speed Internet, right-click Wireless Network Connection. Click Properties. The Wireless Network Connection Properties window appears. On the Wireless Networks tab, click Advanced. The Advanced window appears. Click to select Any available network (access point preferred), and click Close. Click OK. Close the Network Connections window. 10 Turn off the WIRELESS or WIRELESS LAN switch. n 50 N Using Your VAIO Computer Communicating with an Access Point (Infrastructure) An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an access point, for example the Sony Access Point. The access point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN. The access point coordinates transmission and reception from multiple wireless devices within a specific range. The access point will select which channel to use on an infrastructure network. For details on how to select the channel that will be used by the access point, see the manual that came with your access point. n 51 N Using Your VAIO Computer To connect to a wireless network Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS or WIRELESS LAN switch. The WIRELESS LAN indicator lights up. On models that support the Bluetooth functionality* and/or the IEEE 802.11a/b/g standard*, double-click the taskbar to display the Wireless Device Switch window. Select your desired wireless option(s) and click OK. Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. In the right panel under LAN or High-Speed Internet, double-click Wireless Network Connection. The Wireless Network Connection window appears. Follow the on-screen instructions. See the online Specifications to see whether your model supports the Bluetooth functionality and/or the IEEE 802.11a/b/g standard. ) on n 52 N Using Your VAIO Computer To connect to a wireless network (Models with the Wireless Setup Utility software only) Use the Wireless Setup Utility software to guide you through the set up process and provide you with more detailed information about wireless connections. Make sure an access point is set up. See the manual that came with your access point for more information. Turn on the WIRELESS or WIRELESS LAN switch. The WIRELESS LAN indicator lights up. On models that support the Bluetooth functionality* and/or the IEEE 802.11a/b/g standard*, double-click the taskbar to display the Wireless Device Switch window. Select your desired wireless option(s) and click OK. Click Start, point to All Programs, and click Wireless Setup Utility. The Wireless Setup Utility appears. Follow the on-screen instructions. See the online Specifications to see whether your model supports the Bluetooth functionality and/or the IEEE 802.11a/b/g standard. To disconnect from a wireless network Turn off the WIRELESS or WIRELESS LAN switch. Turning off the wireless LAN functionality while accessing remote documents, files, or resources may result in data loss. ✍ For WPA-PSK or WPA2-PSK authentication, you must enter a network key of 8 to 64 alphanumeric characters long. ) on n 53 N Using Your VAIO Computer Using the Bluetooth Functionality You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 33 feet (10 meters) range in open space. ❑ Users in USA Please see the SmartWi Connection Utility Guide for setting up Bluetooth functionality. ❑ Users in Canada Please see the following for setting up Bluetooth functionality. To connect to a Bluetooth device Turn on the WIRELESS switch. Double-click Select the Enable Bluetooth Device option. Click OK. ) on the taskbar to display the Wireless Device Switch window. n 54 N Using Your VAIO Computer Notes on using the Bluetooth functionality ❑ The data transfer rate varies, depending on the following conditions: ❑ Obstacles, such as walls, located between devices ❑ Distance between devices ❑ Material used in walls ❑ Proximity to microwaves and cordless telephones ❑ Radio frequency interference and other environmental conditions ❑ Device configuration ❑ Type of software application ❑ Type of operating system ❑ Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer ❑ Size of file being exchanged ❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment. ❑ All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained. Even if standards are met, individual device performance, specifications, and operation procedures can vary. Data exchange may not be possible in all situations. ❑ The 2.4 GHz band, with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Simultaneous use of the Bluetooth functionality and wireless communication devices, however, may cause radio interference and result in poorer communication speeds and distances than the standard values. n 55 N Using Your VAIO Computer ❑ The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies. ❑ As general characteristics of Bluetooth technology, connecting multiple Bluetooth devices to your computer may cause bandwidth congestion, resulting in poor performance of the devices. Bluetooth Security The Bluetooth wireless technology has an authentication function, which allows you to determine whom you choose to communicate. With the authentication function, you can avoid any anonymous Bluetooth device to access your computer. The first time two Bluetooth devices communicate, a common passkey (a password required for authentication) should be determined for both devices to be registered. Once a device is registered, there is no need to re-enter the passkey. ✍ The passkey can be different each time, but must be the same at both ends. For certain devices, such as a mouse, no passkey can be entered. n 56 N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer, a mobile phone, a PDA, a headset, a mouse, or a digital camera without the use of any cables. n 57 N Using Your VAIO Computer To communicate with another Bluetooth device To communicate with another Bluetooth device, you need first to set up the Bluetooth functionality. For setting up and using the Bluetooth functionality, see the help file on the Bluetooth utility software. To see the help file Right-click the Bluetooth icon on the taskbar, and select Help from the menu. Stopping the Bluetooth Connection To stop the Bluetooth connection, turn off the WIRELESS switch. The Bluetooth indicator turns off. n 58 N Using Your VAIO Computer Using the Bluetooth Headset The Bluetooth headset is available as an optional accessory. It will come in handy during a video conference over the Internet using instant messaging software. For details on using the Bluetooth headset, see the manual that came with your Bluetooth headset. To connect the headset with your computer Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset. Press and hold the volume buttons for at least five seconds until the indicator light blinks in red and green. Right-click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu. The Bluetooth Settings window appears and Add New Connection Wizard automatically starts. If the Add New Connection Wizard window does not appear, click New Connection. The Add New Connection Wizard window appears. Select Express Mode [Recommended] and then click Next. The wizard searches for Bluetooth devices in range and lists available devices, if any. Select HBH-608 and then click Next. The Bluetooth Manager-Bluetooth Security window appears when a connection is established. Enter "0000" for Bluetooth Passkey (PIN) and then click OK. Press the headset power button. Click Finish. The headset icon appears in the Bluetooth Settings window. 10 Click the headset icon and then press the headset power button. The computer should now be ready to communicate with the Bluetooth headset. n 59 N Using Your VAIO Computer To disconnect the headset from your computer Right-click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu. The Bluetooth Settings window appears. Select HBH-608, click Next, and select Disconnect from the Bluetooth menu. Click Yes. n 60 N Using Peripheral Devices Using Peripheral Devices You can add functionality to your computer by using the various ports on the computer. ❑ Connecting the Port Replicator (page 61) ❑ Connecting the Display/LAN Adapter (page 67) ❑ Connecting an Optical Disc Drive (page 68) ❑ Connecting External Speakers (page 71) ❑ Connecting an External Display (page 72) ❑ Selecting Display Modes (page 77) ❑ Using the Multiple Monitors Function (page 78) ❑ Connecting an External Microphone (page 80) ❑ Connecting a Universal Serial Bus (USB) Device (page 81) ❑ Connecting a Printer (page 84) ❑ Connecting an i.LINK Device (page 85) ❑ Connecting to a Network (LAN) (page 86) n 61 N Using Peripheral Devices Connecting the Port Replicator Attaching the supplied port replicator enables you to connect additional peripherals to your computer, such as an i.LINK device and an external display. n 62 N Using Peripheral Devices Locating Ports on the Port Replicator A i.LINK (IEEE 1394) S400 port (page 85) B Monitor (VGA) port (page 72) Hi-Speed USB (USB 2.0) ports* (page 81) Network (Ethernet) port (100BASE-TX / 10BASE-T) (page 86) DC IN port (page 21) DC IN indicator AV Out jack (page 74) H Hi-Speed USB (USB 2.0) port* (page 81) Supports high-/full-/low- speeds. The port replicator can be powered only through the AC adapter supplied with the computer. Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator; this may cause data damage or hardware malfunctions. n 63 N Using Peripheral Devices Attaching Your Computer to the Port Replicator To attach your computer to the port replicator To prevent loss of unsaved data, be sure to turn off your computer before attaching it to the port replicator. Disconnect all peripherals from the computer. Attach the guide holder (1) to the port replicator. n 64 N Using Peripheral Devices Plug the power cord (2) into the AC adapter (3) and an AC outlet. Plug the cable attached to the AC adapter (3) into the DC IN port (4) on the port replicator (5). n 65 N Using Peripheral Devices Slide down the computer along the guide holder until it is fixed on the port replicator. Turn on the computer. Use the AC adapter supplied with the computer. Keep the battery pack installed on your computer when attaching the computer to the port replicator. Do not move the computer while attached to the port replicator; this may detach the port replicator and cause damage to the port replicator and the computer. n 66 N Using Peripheral Devices Disconnecting Your Computer from the Port Replicator To prevent loss of unsaved data, be sure to turn off the computer before disconnecting it from the port replicator. To disconnect your computer from the port replicator Turn off the computer and the connected peripherals. Slide the computer up along the guide holder and away from the port replicator. ✍ To disconnect the port replicator completely from AC power, unplug the AC adapter. n 67 N Using Peripheral Devices Connecting the Display/LAN Adapter Connect the supplied display/LAN adapter (1) to the I/O connector (2) on the bottom of your computer to expand connectivity to the computer. The display/LAN adapter has the following ports: A AV Out jack (page 74) B Monitor (VGA) port (page 72) C Network (Ethernet) port (100BASE-TX / 10BASE-T) (page 86) n 68 N Using Peripheral Devices Connecting an Optical Disc Drive To use optical CDs and DVDs with your computer, you need to connect an external optical disc drive of your own via the port replicator. Connecting an Optical Disc Drive Make sure to connect an external optical disc drive before you launch any preinstalled CD/DVD software. To connect an optical disc drive Attach your computer to the port replicator. See Attaching Your Computer to the Port Replicator (page 63). Plug one end of an i.LINK cable (not supplied) (1) to an external optical disc drive (not supplied) (2), and the other end to the i.LINK port (3) on the back of the port replicator. Connect the external disc drive (2) to a AC power source (4) with an AC adapter. See the manual that came with your external optical disc drive for the detailed instructions on connecting the i.LINK cable and the AC adapter to the drive. n 69 N Using Peripheral Devices n 70 N Using Peripheral Devices Disconnecting an Optical Disc Drive You can disconnect an optical disc drive when your computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. If the computer is off, you can unplug the i.LINK cable from the computer at any time. To disconnect an optical disc drive Close all software applications accessing the optical disc drive. Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. Select the optical disc drive you want to disconnect. Click Stop. The Stop a Hardware device window appears. Make sure the optical disc drive is selected, and click OK. A message appears stating it is now safe to remove the hardware device. Click Close to close the Safely Remove Hardware window. Disconnect the optical disc drive from the computer. n 71 N Using Peripheral Devices Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers Plug the speaker cable (1) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on. ✍ Make sure your speakers are designed for computer use. Do not place floppy disks on the speakers; their magnetic field may damage the data on the disks. n 72 N Using Peripheral Devices Connecting an External Display You can connect an external display to your computer. For example, you can use the computer with a computer display or a projector. ✍ Connect the power cord after connecting all other cables. Connected external displays are used as second screens. On Windows systems only, you can also use an external display to set up multiple monitors. Connecting a Computer Display You need the supplied port replicator or display/LAN adapter to connect a computer display to your computer. To connect a computer display If necessary, plug one end of the display's power cord (1) into the display, and the other end into an AC outlet. Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the port replicator or on the display/LAN adapter. n 73 N Using Peripheral Devices Connecting a Multimedia Computer Display You need the supplied port replicator or display/LAN adapter to connect a multimedia computer display to your computer. To connect a multimedia computer display Plug the power cord of the multimedia computer display (1) into an AC outlet. Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the port replicator or on the display/LAN adapter. Plug the speaker cable (4) into the headphones jack (5) i on the computer. Plug the microphone cable (6) into the microphone jack (7) m on the computer. n 74 N Using Peripheral Devices Connecting a TV You need the supplied port replicator or display/LAN adapter to connect a TV to your computer. To connect a TV to your computer Plug the power cord of the TV (1) into an AC outlet. Plug one end of an audio/video cable (2) into the AV Out jack (3) T on the port replicator or on the display/LAN adapter and the other to the TV. Switch the input channel of the TV to external input. Set up the TV configuration system. ✍ You need to use an AV cable that has a minijack connector on one end and 3 RCA (also called cinch) connectors on the other end. If your TV does not have RCA connectors, but it has a SCART connector, you need an RCA to SCART converter. If your computer has an S VIDEO port, you can use this port as an alternative means of connection. n 75 N Using Peripheral Devices ✍ See the manual that came with your peripheral for more information on installation and use. If the display resolution of the computer is more than 1024 x 768 pixels, a part of the image cannot be displayed on your TV. The hidden area on your TV can be seen by moving the cursor on the computer. If you want to display the full image, change the display resolution of the computer to 1024 x 768 pixels or lower. n 76 N Using Peripheral Devices Connecting a Projector You need the supplied port replicator or display/LAN adapter to connect a projector (for example, the Sony LCD projector) to your computer. To connect a projector Connect the power cord (1) of the projector into an AC outlet. Plug the RGB signal cable (2) into the monitor (VGA) port (3) a on the port replicator or on the display/LAN adapter. Plug the audio cable (4) (not supplied) into the headphones jack (5) i. Plug the RGB signal cable and the audio cable into the jack and port on the projector (6). n 77 N Using Peripheral Devices Selecting Display Modes You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. If you want to work on your computer screen and the external display at the same time, see Using the Multiple Monitors Function (page 78) for more information. To select a display Right-click on the desktop to display the context menu. Click the menu item for graphic properties. Follow the on-screen instructions to change the settings. ✍ You may not be able to display on your computer screen and the external display or projector at the same time, depending on the type of your external display or projector. Before turning on the computer, turn on the peripheral devices. You can alternatively select a display with VAIO Touch Launcher. See the help file on the software for more information. n 78 N Using Peripheral Devices Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display attached to the monitor (VGA) port, your computer screen and the external display can function as a single desktop. You can move the cursor from one display to the other. This allows you to drag objects, such as an open application window or a toolbar, from one display to the other. ✍ Your external display may not support the Multiple Monitors function. Certain software applications may not be compatible with Multiple Monitors settings. Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode; otherwise the computer may not return to Normal mode. If you set different colors on each display, do not divide one single window on two displays; otherwise your software may not work properly. Set fewer colors or a lower resolution for each display. n 79 N Using Peripheral Devices To select the Multiple Monitors mode Right-click on the desktop to display the context menu. Click the menu item for graphic properties. Follow the on-screen instructions to change the settings. ✍ Additionally, you can set the display colors and resolution for each display and customize the Multiple Monitors mode. n 80 N Using Peripheral Devices Connecting an External Microphone If you need to use a sound input device (for example, to chat over the Internet) you need to plug in an external microphone. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. ✍ Make sure your microphone is designed for computer use. n 81 N Using Peripheral Devices Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: ❑ When moving the computer with USB devices connected, avoid any shock or force to the USB ports. ❑ Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1) Plug the USB mouse cable (2) into the USB port. You can now use your USB mouse (3). ✍ you prefer to use. The VAIO USB mouse software driver is preinstalled on the computer. As a result, you only need to plug the USB mouse into the USB port and you can start working. n 82 N Using Peripheral Devices Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port (1) you prefer to use. Plug the USB floppy disk drive cable (2) into the USB port. Your USB floppy disk drive (3) is now ready for use. When using a USB floppy disk drive, do not apply force on the USB port. This may cause a malfunction. n 83 N Using Peripheral Devices Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when the computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. If the computer is off, you can unplug the USB cable directly from the computer. To disconnect a USB floppy disk drive Close all programs accessing the floppy disk drive. Double-click the Safely Remove Hardware icon on the taskbar. The Safely Remove Hardware window appears. Select the floppy disk drive you want to unplug. Click Stop. The Stop a Hardware device window appears. Make sure the floppy disk drive is selected, and click OK. A message appears stating it is now safe to remove the hardware device. Click Close to close the Safely Remove Hardware window. Disconnect the floppy disk drive from the computer. n 84 N Using Peripheral Devices Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the printer power cord into an AC outlet (1). Choose the USB port (3) Plug one end of a USB printer cable (2) into the USB port and the other end to your printer. you prefer to use. n 85 N Using Peripheral Devices Connecting an i.LINK Device Notes on connecting i.LINK devices ❑ You need the supplied port replicator to connect an i.LINK device, such as a digital video camcorder, or another VAIO computers in order to copy, delete or edit files. ❑ The i.LINK port on the port replicator does not supply power to external devices generally powered by i.LINK ports. ❑ The i.LINK port supports transfer rates up to 400 Mbps; however, the actual transfer rate depends on the transfer rate of the external device. ❑ i.LINK cables compatible with the computer include cables with the following part numbers: VMC-IL4415 (a 1.5 meter cable with a 4-pin connector at each end), VMC-IL4408 Series (a 0.8 meter cable with a 4-pin connector at each end). ❑ The optional i.LINK cables may not be available, depending on the country or area of your residency. ❑ An i.LINK connection with other compatible devices is not fully guaranteed. ❑ The i.LINK connection varies depending on the software applications, operating system and i.LINK compatible devices you use. See the manual that came with your software for more information. ❑ Check the working conditions and OS compatibility of i.LINK-compatible PC peripherals (for example, an HDD or CD-RW drive) before you connect them to the computer. Connecting a Digital Video Camcorder The connection and video import procedures vary depending on the digital video camcorder and the software that you use. See the manual that came with your digital video camcorder for the detailed instructions. n 86 N Using Peripheral Devices Connecting to a Network (LAN) You need the supplied port replicator or display/LAN adapter to connect your computer to 100BASE-TX/10BASE-T-type networks with an Ethernet network cable. Connect one end of a network cable (not supplied) to the network (Ethernet) port on the port replicator or on the display/LAN adapter and the other end to your network. For detailed settings and devices needed to connect to the network, see your network administrator. ✍ The computer can be connected to the network with the default settings. Telephone lines cannot be connected to the network (LAN) connector on your computer. If the network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - PBX (private branch exchange) Do not plug a telephone cable into the network port. n 87 N Customizing Your VAIO Computer Customizing Your VAIO Computer This section briefly describes how to change the main settings of your computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. ❑ Setting the Password (page 88) ❑ Using Fingerprint Authentication (page 97) ❑ Setting Up Your Computer with VAIO Central (page 114) ❑ Using the Power Saving Modes (page 115) ❑ Managing Power with VAIO Power Management (page 119) ❑ Protecting the Hard Disk (page 122) n 88 N Customizing Your VAIO Computer Setting the Password In addition to the Windows password, you can use BIOS functions to set two types of passwords to protect your computer: power-on password and hard disk password. Once you have set the power-on password, you will have to enter the password after the VAIO logo appears to start your computer. The power-on password will allow you to protect your computer from unauthorized access. The hard disk password provides additional security for the data stored on your hard disk. If you set the hard disk password, no other users will be able to access the data without knowing the password, even if the hard disk is installed in another computer. Adding the Power-on Password The power-on password is provided to protect your computer from unauthorized access. There are two types of the power-on password: machine password and user password. The machine password is provided for users with administrator rights on the computer to change all the setup options on the BIOS setup screen, as well as to start the computer. The user password is provided for other ordinary users to allow for changing some of the BIOS setup options, as well as starting the computer. To set the user password, you must first set the machine password. Once you have set the power-on password, you cannot start the computer without entering the password. Make sure not to forget the password. Write down your password and keep it safe and private from other people. If you forget the power-on password and need assistance to reset it, a password reset fee will be charged, and your computer may need to be sent in for depot service for password reset. ✍ If you have set the power-on password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint recognition for password entry when turning on the computer. For more information, see Using Fingerprint Authentication (page 97). n 89 N Customizing Your VAIO Computer To add the power-on password Turn on the computer. Press and hold the Fn key and press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer, press and hold the Fn key and press F2 key several times when the VAIO logo appears. Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. On the password entry screen, enter the password twice and press the Enter key. The password can be up to 32 alphanumeric characters (including spaces) long. At the confirmation prompt, press the Enter key. ✍ The following is to configure the computer to prompt password entry when you turn it on or display the BIOS setup screen. Select Password when Power ON under Security. Press the space bar to change the setting from Disabled to Enabled. Press the < or , key to select Exit, select Exit (Save Changes) or Exit Setup, and then press the Enter key. On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key. n 90 N Customizing Your VAIO Computer Changing/Removing the Power-on Password To change or remove the power-on password Turn on the computer. Press and hold the Fn key and press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer, press and hold the Fn key and press F2 key several times when the VAIO logo appears. Enter the current password for Enter Password and press the Enter key. Press the < or , key to select Security to display the Security tab, select Set Machine Password, and then press the Enter key. On the password entry screen, enter the current password once and a new password twice, and then press the Enter key. To remove the password, leave the Enter New Password and Confirm New Password fields blank and press the Enter key. When confirmation to save the changes is prompted, press the Enter key. Press the < or , key to select Exit, select Exit (Save Changes) or Exit Setup, and then press the Enter key. On the Setup Confirmation screen, confirm that Yes is selected and then press the Enter key. n 91 N Customizing Your VAIO Computer Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your hard disk. If you enable the hard disk password, this adds an extra level of security. When adding the hard disk password, you must set both the master and user passwords. The master password is provided for users with administrator rights on the computer to reset the user password on the BIOS setup screen. The user password is provided to lock your hard disk. Once you set the user password, you will have to enter the password along with the poweron password (if set), after the VAIO logo appears. You cannot start the computer with the master password. If you forget the master password or the keyboard fails, which is critical to password entry, no bypass is possible and the data stored in the hard disk will not been accessible. There is NO RESET of this password. You will have to replace the hard disk at your own expense and lose all the data stored in the original hard disk. Make sure to write down the master password and keep it safe and private from other people. ✍ If you have set the hard disk password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint recognition for password entry when turning on the computer. For more information, see Using Fingerprint Authentication (page 97). n 92 N Customizing Your VAIO Computer To add the hard disk password Turn on the computer. Press and hold the Fn key and press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer, press and hold the Fn key and press F2 key several times when the VAIO logo appears. ✍ If you have set the power-on password, enter your power-on password. Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the Enter key. The password entry screen appears. Select Enter Master and User Passwords and press the Enter key. Select Continue on the warning screen and press the Enter key. Enter the master password twice and press the Enter key. The password should be up to 32 alphanumeric characters (including spaces) long. Enter the user password twice and press the Enter key. The password should be up to 32 alphanumeric characters (including spaces) long. Press the Enter key when the success message appears. Press the Esc key. 10 Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key. n 93 N Customizing Your VAIO Computer Changing the Hard Disk Password To change the hard disk password Turn on the computer. Press and hold the Fn key and press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer, press and hold the Fn key and press F2 key several times when the VAIO logo appears. ✍ If you have set the power-on password, enter your power-on password. Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the Enter key. The password entry screen appears. Select Change Master Password or Change User Password and press the Enter key. Enter the current password once and then a new password twice. Press the Enter key. Press the Enter key when the success message appears. Press the Esc key. Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key. n 94 N Customizing Your VAIO Computer Removing the Hard Disk Password To remove the hard disk password Turn on the computer. Press and hold the Fn key and press the F2 key when the VAIO logo appears. The BIOS setup screen appears. If not, restart the computer, press and hold the Fn key and press F2 key several times when the VAIO logo appears. ✍ If you have set the power-on password, enter your power-on password. Press the < or , key to select Security to display the Security tab, select Hard Disk Password, and then press the Enter key. The password entry screen appears. Select Enter Master and User Password and press the Enter key. Enter the current password for Enter Current Hard Disk Master Password and press the Enter key, leaving everything else blank. Press the Enter key when the success message appears. Press the Esc key. Press the < or , key to select Exit, select Exit Setup, and then press the Enter key. On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key. n 95 N Customizing Your VAIO Computer Adding the Windows Password The Windows password comes in handy when you have to share a single computer with other people. By setting the Windows password, you can protect your user account from unauthorized access. Entry of the Windows password will be prompted after you select your user account. Make sure not to forget the password. Write down your password and keep it safe and private from other people. ✍ If you have set the Windows password in conjunction with the fingerprint authentication functionality, you can substitute fingerprint recognition for password entry when turning on the computer. For more information, see Using Fingerprint Authentication (page 97). To add the Windows password Click Start and then Control Panel. Click the User Accounts icon. Click your user account under or pick an account to change. Click Create a password. In the Type a new password and Type the new password again to confirm fields, enter the password for your account. Click Create Password. ✍ See Help and Support Center for more information on the Windows password. n 96 N Customizing Your VAIO Computer Changing/Removing the Windows Password To change the Windows password Click Start and then Control Panel. Click the User Accounts icon. Click your user account under or pick an account to change. Click Change my password. Enter the current password under Type your current password. Enter a new password under Type a new password and the same password under Type the new password again to confirm. Click Change Password. To remove the password Click Start and then Control Panel. Click the User Accounts icon. Click your user account under or pick an account to change. Click Remove my password. Enter the current password that you want to remove. Click Remove Password. n 97 N Customizing Your VAIO Computer Using Fingerprint Authentication Your computer is equipped with a fingerprint sensor to provide you with additional convenience. A small horizontal bar located at the upper left of the touch panel LCD screen is the sensor of the fingerprint reader and will be referred to as the fingerprint sensor hereinafter. Once you have registered your fingerprint(s), the fingerprint authentication functionality offers: ❑ A substitute for password entry You can log onto your password-protected system without entering the power-on, hard disk, and Windows passwords. If you share a computer with other people, you can skip user selection as well. ❑ Quick web-site access Once you have registered your user information (user accounts, passwords, etc.) for web sites in the password bank, you can substitute fingerprint authentication for entering required information and access the password-protected web sites. ❑ Access to the encrypted (locked) My Safe folder The My Safe folder is provided to protect your data against unauthorized access. With the fingerprint authentication functionality, you can decrypt (unlock) this folder to access your data. ❑ Quick application access Once you have assigned an application to your finger, you can then swipe the finger across the fingerprint sensor to launch the assigned application. n 98 N Customizing Your VAIO Computer Precautions on Using Fingerprint Authentication ❑ The fingerprint authentication technology does not assure 100% verification. Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint authentication technology does not assure complete protection of your data and hardware. Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint sensor. ❑ The fingerprint recognition rate depends on your operating conditions and varies among individuals as well. ❑ Make sure to make a backup copy of the data stored in the hard disk, especially in the My Safe folder, before sending your computer for repair. Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair. ❑ The hard disk may be initialized and returned after the repair work and, in such a case, you will not be able to restore your fingerprint templates. ❑ The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk. Sony assumes no liabilities for any defects arising out of your data maintenance and management. ❑ When enrolling your fingerprint(s), keep the following in mind: ❑ Enroll more than one fingerprint in case of inability to recognize the fingerprint due to injury. ❑ You may not be able to enroll your fingerprint(s) due to some biological factors. ❑ Up to 10 fingerprints can be enrolled per person. Note that up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using the Boot Security functionality. If you share your computer with other people, you may not be able to use your enrolled fingerprint to log on to your system. n 99 N Customizing Your VAIO Computer ❑ When swiping your finger across the fingerprint sensor, keep the following in mind: ❑ Place your fingertip flat in the center of the fingerprint sensor. ❑ Scan your fingerprint from the top joint of the finger to the fingertip. ❑ Swipe your finger perpendicularly across the fingerprint sensor. ❑ Keep your finger in contact with the fingerprint sensor while swiping. ❑ Let the fingerprint sensor take about one second to scan your fingerprint. ❑ It may be hard to enroll or recognize your fingerprint if your finger is: ❑ dry or wet ❑ wrinkled ❑ injured ❑ dirty ❑ The soiled fingerprint sensor may cause poor recognition performance. ❑ Wipe off the fingerprint sensor regularly with a soft cloth. ❑ Use a lens cleaning cloth when the fingerprint sensor is extremely soiled. ❑ Blow off dust with an air blower or a soft brush. n 100 N Customizing Your VAIO Computer Enrolling a Fingerprint To use the fingerprint authentication functionality, you must enroll your fingerprint(s) in your computer. ✍ Set the Windows password on your computer before enrollment. See Adding the Windows Password (page 95) for the detailed instructions. To enroll a fingerprint Up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using the Boot Security functionality. If you share your computer with other people, you may not be able to use your enrolled fingerprint to log on to your system. Click Start, point to All Programs and Protector Suite QL, and then click Welcome. The Welcome window appears. Click Enroll now. ✍ If the Windows password is not set on your computer, password registration will be prompted. 1 Click OK on the prompt window. 2 Click Yes for confirmation. 3 Enter your password twice and click OK. Click Next. Enter the Windows password and click Next. Select the Run interactive tutorial check box and click Next. Read the tutorial information and click Next. n 101 N Customizing Your VAIO Computer Swipe your finger across the fingerprint sensor four times to perform a swipe test, and then click Next. The Enrollment window appears. ✍ See To scan a fingerprint (page 102) for the scan procedure. Click on the finger of which fingerprint you want to enroll. Swipe the finger across the fingerprint sensor three times. 10 Click Finish. ✍ To enroll more fingerprints, repeat steps 7 and 8 above. If enrollment scan fails in step 8 above, click Manual mode and follow the on-screen instructions to try manual mode enrollment. To edit or add fingerprint templates, right-click the Protector Suite QL icon on the taskbar. n 102 N Customizing Your VAIO Computer To scan a fingerprint Place the top joint of your finger on the fingerprint sensor (1). ✍ Place your fingertip flat in the center of the fingerprint sensor. Swipe your finger perpendicularly across the fingerprint sensor. Keep your finger in contact with the fingerprint sensor while swiping. Fingerprint enrollment may fail if you move your finger too fast or too slow. Take about one second to swipe your finger across the sensor. n 103 N Customizing Your VAIO Computer Logging Onto Your System To use the fingerprint authentication functionality in place of password entry to log onto your system, you need to set the power-on and Windows passwords and configure your computer for fingerprint authentication. For setting the power-on and Windows passwords, see Setting the Password (page 88). To log onto Windows If your fingerprints are enrolled for your user account, you will be able to substitute fingerprint recognition for password entry when logging on to Windows. Swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log-on window appears. Window is launched. ✍ You can log onto to your user account just by swiping the finger with the enrolled fingerprint even if your computer is shared by multiple users. To configure the computer for fingerprint authentication Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Boot Security tab. The Boot Security tab is not displayed if you have not set the power-on and hard disk passwords in advance. Select the Enable boot security check box and the Automatic logon after boot verification check box, and then click OK. n 104 N Customizing Your VAIO Computer ✍ With the Automatic logon after boot verification check box selected, you can start your system and launch Windows by swiping your finger only once. If only the Enable boot security check box has been selected, you will be prompted to swipe your finger or enter the password before Windows is launched. To log onto the system using the Boot Security functionality Turn on the computer. The authentication window appears following the VAIO logo. Swipe the finger with the enrolled fingerprint across the fingerprint sensor. Windows is launched. ✍ Alternatively, you can press the Esc key and enter your password. If only the Enable boot security check box has been selected in step 4 in To configure the computer for fingerprint authentication (page 103), you will be prompted to swipe your finger or enter the password before Windows is launched. Up to 21 fingerprints can be enrolled on a first-come, first-served basis for logging on to your system using the Boot Security functionality. If you share your computer with other people, you may not be able to use your enrolled fingerprint to log on to your system. n 105 N Customizing Your VAIO Computer Using the Password Bank Once you have registered your user information (user accounts, passwords, etc.) for web sites in the password bank, you can substitute fingerprint authentication for entering required information and access the password-protected web sites. Adding an Entry to the Password Bank To access a password-protected web site using the fingerprint authentication functionality, you need to add a password bank entry for the web site. To add an entry to the password bank Visit the desired password-protected web site to display the user account and password entry window. Enter your user information (user account, password, etc.). Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Register Window. Click Continue on the displayed window. Upon completion, a message balloon appears at the title bar. To view or edit the entry, click Registration Details on the message balloon. n 106 N Customizing Your VAIO Computer Using a Password Bank Entry to Access a Web Site Once you have added an entry to the password bank, you can use it to access the respective password-protected web site. To access a password-protected web site Visit the desired password-protected web site to display the user account and password entry window. A message balloon appears to indicate that you have a password bank entry for the site. Swipe the finger with the enrolled fingerprint across the fingerprint sensor. Click Yes on the confirmation window. If a security warning window appears, click Yes or OK to proceed. ✍ You can always enter your user information that has been registered in the password bank to access password-protected web sites. n 107 N Customizing Your VAIO Computer Importing/Exporting Password Bank Entries You can export/import entries to/from the password bank for a backup or recovery purpose. To export an entry Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Registrations tab. Select the desired entry name from the list and click Export. Enter a file name and click Save. Enter a password twice and click OK. Click OK. To import an entry Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Registrations tab. Click Import. Select an exported file and click Open. Enter the password that you used for export and click OK. Click OK. n 108 N Customizing Your VAIO Computer Using the My Safe Folder The encrypted My Safe folder is provided to protect your data against unauthorized access. With the fingerprint authentication functionality, you can decrypt (unlock) this folder to access your data. Note that you need to initialize and create the folder before you use the My Safe folder for the first time. To show the My Safe icon on the desktop Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the My Safe tab. Click to select the Show My Safe icon on Desktop check box, and then click OK. n 109 N Customizing Your VAIO Computer To initialize the My Safe folder Double-click the My Safe icon on the desktop. Swipe the finger with the enrolled fingerprint across the fingerprint sensor. Click Next. Enter a backup password twice and click Next. The password should be at least 8 alphanumeric characters long. You will need the backup password if the fingerprint sensor fails. Without the backup password, you will not be able to restore your data in the My Safe folder. Make sure to write down the backup password and keep it safe and private from other people. Specify the folder size and click Finish. The My Safe folder opens. The maximum size of the My Safe folder is 2 GB. To lock the My Safe folder Right-click the My Safe icon on the desktop and select Lock My Safe from the Protector Suite QL menu. The My Safe folder is locked against unauthorized access. To unlock the My Safe folder Right-click the My Safe icon on the desktop and select Unlock My Safe from the Protector Suite QL menu. Swipe the finger with the enrolled fingerprint across the fingerprint sensor. The My Safe folder will stay unlocked until you lock it again or restart the computer. n 110 N Customizing Your VAIO Computer To resize the My Safe folder ✍ The maximum size of the My Safe folder is 2 GB. Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the My Safe tab. Click Change Size. The window for changing the folder size appears. ✍ If the My Safe folder is unlocked when you click Change Size in step 4, the window for locking the folder will appear. Click OK to lock the My Safe folder and close the window. Change the folder size and click OK. Click OK on the Protect Suite QL window. n 111 N Customizing Your VAIO Computer Using the Application Launcher The application launcher feature is available on your computer for launching your preferred application (executable file) that is assigned to one of your fingers with the enrolled fingerprint. Once you have assigned an application to your finger, you can then swipe the finger across the fingerprint sensor to launch the assigned application and eliminate tiresome menu selections. Assigning an Application to Your Finger To use the application launcher feature, you must assign an application to your individual fingers in advance. To assign an application to your finger Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Applications tab. Click Add. The Applications window appears. To add an assignment, you need at least two enrolled fingers left unassigned. To display the Protector Suite QL menu in Step 1 above, you need at least one enrolled finger kept unassigned. Select one of your enrolled fingers and assign an application, and then click OK. The Protector Suite QL window appears. Click OK. n 112 N Customizing Your VAIO Computer Launching an Application with Your Finger Swipe your finger with your desired application assignment across the fingerprint sensor to launch the corresponding application. Swiping the finger with no application assignment across the fingerprint sensor will display the Protector Suite QL menu. Changing an Application Assignment to Your Finger To change an application assignment to your finger Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Applications tab. Select the desired finger and click Edit. The Applications window appears. Change its assignment and click OK. The Protector Suite QL window appears. Click OK. n 113 N Customizing Your VAIO Computer Removing an Application Assignment to Your Finger To remove an application assignment to your finger Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the Protector Suite QL menu. Select Settings. The Protector Suite QL window appears. Click the Applications tab. Select the desired finger and click Delete. n 114 N Customizing Your VAIO Computer Setting Up Your Computer with VAIO Central The VAIO Central utility allows you to consult system information and specify preferences for system behavior. To use VAIO Central Click Start, point to All Programs, and click VAIO Central. The VAIO Central window appears. Select the desired control item and change the settings. Once finished, click OK. The setting of the desired item has been changed. ✍ Some of the control items will not be visible if you open VAIO Central as a limited user. n 115 N Customizing Your VAIO Computer Using the Power Saving Modes When you use a battery as the power source for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate. When using battery power, you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short, regardless of the power management setting you select. If the battery level falls below 10 percent, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery. Using Normal Mode This is the normal state of the computer when it is in use. The green power indicator light is on in this mode. To save power while not working, you can turn off a specific device such as the LCD screen or the hard disk. n 116 N Customizing Your VAIO Computer Using Standby Mode Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low power consumption mode. The umber power light flashes in this mode. To activate Standby mode Click Start and then Turn Off Computer. Click Stand By. To return to Normal mode Press any key. If you slide up (in the direction of f on the switch) and hold the power switch for more than four seconds, the computer will turn off automatically. You will lose any unsaved data. ✍ The computer comes out of Standby mode quicker than out of Hibernate mode. If the power switch is in the HOLD position, you can slide it up (in the direction of f on the switch) to return to Normal mode. Standby mode uses more power than Hibernate mode. If the battery runs down while the computer is in Standby mode, the computer will automatically enter Hibernate mode. If the computer is not used for 25 minutes, it will enter Standby mode. To avoid this, you can change the Standby mode settings. n 117 N Customizing Your VAIO Computer To change the Standby mode settings Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. The Power Options Properties window appears. Select the Power Schemes tab. Change the System Standby settings. n 118 N Customizing Your VAIO Computer Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is off in this mode. To activate Hibernate mode Click Start and then Turn Off Computer. Click Hibernate. To return to Normal mode Slide up the power switch (in the direction of f on the switch) to turn on the computer. The computer returns to its previous state. If you slide up (in the direction of f on the switch) and hold the power switch for more than four seconds, the computer will turn off automatically. ✍ If you do not use the computer for a long period of time, put the computer into Hibernate mode. This power saving mode saves you the time of shutting down or resuming. Hibernate mode requires more time than Standby mode to be activated. It takes more time to return to Normal mode from Hibernate mode than from Standby mode. Hibernate mode uses less power than Standby mode. Do not move the computer until its power indicator light turns off. n 119 N Customizing Your VAIO Computer Managing Power with VAIO Power Management Power management helps you set up power schemes for running on AC power or batteries to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operations of your computer and longer battery life. For more information on VAIO Power Management, see the help file on the VAIO Power Management software. Activating VAIO Power Management When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you are using at that time, for example, AC power. If you double-click this icon, the window appears showing your power status. VAIO Power Management functionalities are added to the Windows Power Options Properties. To activate VAIO Power Management Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. The Power Options Properties window appears. Select the VAIO Power Management tab. To restore the default settings On the VAIO Power Management tab, click Advanced. The VAIO Power Management window appears. Follow the on-screen instructions to change the settings. n 120 N Customizing Your VAIO Computer Activating VAIO Power Management Power Schemes VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power management settings that are designed to meet specific power management goals, ranging from maximum power management to no power management. To activate a VAIO Power Management power scheme Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. The Power Options Properties window appears. Select the tab for power scheme settings. Select a power scheme from the drop-down list. If you now select the VAIO Power Management tab, you see that the selected power scheme appears on the tab. If necessary, you can change the items in the list, for example, the LCD brightness of your computer screen. Click OK. The power scheme has been activated. ✍ You must have administrator rights on the computer to set up a power scheme. n 121 N Customizing Your VAIO Computer VAIO Power Management Viewer To start VAIO Power Management Viewer Click on the VAIO Power Management tab. Alternatively, you can use VAIO Central to start VAIO Power Management Viewer. Double-click the Power Management folder on the System Information tab in the VAIO Central window, and then double-click the VAIO Power Management Viewer icon. For launching VAIO Central, see Setting Up Your Computer with VAIO Central (page 114). To change the power scheme Select the desired power scheme from the drop-down list on VAIO Power Management Viewer. To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running, VAIO Power Management Viewer shows performance with the power scheme that was modified with VAIO Power Management. ✍ Use VAIO Power Management to set up or modify the power scheme. n 122 N Customizing Your VAIO Computer Protecting the Hard Disk Your computer has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards. You can select the sensitivity level of the built-in shock sensor to set the appropriate protection level. Activating VAIO HDD Protection To protect your hard disk drive against shock hazards, you must first activate VAIO HDD Protection. To activate VAIO HDD Protection Click Start, point to All Programs, and click VAIO Central. Double-click Security on the System Information tab and then Hard Disk Drive Protection Settings. The setup window appears. Select the Activate hard disk drive protection check box. Select one of the desired sensitivity level. Click OK. For more information, click Help on the setup window to open the help file. VAIO HDD Protection is designed to minimize possibilities of damage to hard disk drives and user data. It does not assure 100% data protection under any circumstances. Hard disk drive protection is disabled before Windows launch and during a shift to Hibernate or Standby mode, system recovery, and system shutdown. n 123 N Precautions Precautions This section describes safety guidelines and precautions to help you protect your computer from potential damage. ❑ On Handling the LCD Screen (page 124) ❑ On Using the Power Source (page 125) ❑ On Handling Your Computer (page 126) ❑ On Using the Built-in MOTION EYE Camera (page 128) ❑ On Handling Floppy Disks (page 128) ❑ On Handling Discs (page 129) ❑ On Using the Battery Pack (page 130) ❑ On Using Headphones (page 131) ❑ On Handling Memory Stick Media (page 131) ❑ On Handling the Hard Disk (page 132) ❑ On Using the Adapter Holding Band (page 133) ❑ On Using the Wrist Strap (page 134) ❑ On Replacing the Multi-pointer Cap (page 135) n 124 N Precautions On Handling the LCD Screen ❑ Do not leave the LCD screen facing the sun. This could damage the LCD screen. Be careful when using the computer near a window. ❑ Do not scratch the LCD screen or exert pressure on it. This could cause a malfunction. ❑ Using the computer in low temperature conditions may produce a residual image on the LCD screen. This is not a malfunction. When the computer returns to normal temperature, the screen returns to normal. ❑ A residual image may appear on the LCD screen if the same image is displayed for a lengthy period of time. The residual image disappears in a while. You can use a screen saver to prevent residual images. ❑ The LCD screen becomes warm during operation. This is normal and does not indicate a malfunction. ❑ The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen. This is a normal result of the manufacturing process and does not indicate a malfunction. ❑ Avoid rubbing the LCD screen. This could damage the screen. Use a soft, dry cloth to wipe the LCD screen. n 125 N Precautions On Using the Power Source ❑ See the online Specifications to check the power operation of your model. ❑ Do not share the AC outlet with other power-consuming equipment, such as a photocopier or shredder. ❑ You can purchase a power strip with a surge protector. This device prevents damage to the computer caused by sudden power surges, in an electrical storm, for example. ❑ Do not place heavy objects on the power cord. ❑ To disconnect the cord, pull it out by the plug. Never pull the cord itself. ❑ Unplug the computer from the AC outlet if you are planning to not use the computer for a long time. ❑ Make sure that the AC outlet is easily accessible. ❑ When the AC adapter is not used, unplug it from the AC outlet. ❑ Use the AC adapter supplied with the computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction. n 126 N Precautions On Handling Your Computer ❑ Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of the computer. ❑ If you drop a solid object or any liquid onto the computer, shut down the computer and then unplug it. You may want to have the computer checked by qualified personnel before operating it again. ❑ Do not drop the computer or place heavy objects on top of the computer. ❑ Do not place the computer in a location subject to: ❑ Heat sources, such as radiators or air ducts ❑ Direct sunlight ❑ Excessive dust ❑ Moisture or rain ❑ Mechanical vibration or shock ❑ Strong magnets or speakers that are not magnetically shielded ❑ Ambient temperature of more than 95°F (35°C) or less than 41°F (5°C) ❑ High humidity ❑ Do not place electronic equipment near the computer. The electromagnetic field of the computer may cause a malfunction. ❑ Provide adequate air circulation to prevent internal heat from building up. Do not place the computer on porous surfaces such as rugs or blankets, or near material such as curtains or draperies that may block its ventilation slots. ❑ The computer uses high-frequency radio signals and may cause interference to radio or TV reception. If this occurs, relocate the computer a suitable distance away from the set. n 127 N Precautions ❑ To ensure compliance with the FCC RF exposure requirements, use only Sony supplied accessories for body worn operation which provides a distance to the body of at least 1 cm. ❑ Use only specified peripheral equipment and interface cables; otherwise, problems may occur. ❑ Do not use cut or damaged connection cables. ❑ If the computer is brought directly from a cold location to a warm one, moisture may condense inside the computer. In this case, allow at least one hour before turning on the computer. If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. ❑ Make sure you disconnect the power cord before cleaning the computer. ❑ To avoid losing data if the computer is damaged, back up your data regularly. ❑ Make sure to put your computer into the supplied protective pouch before you carry the computer. ❑ The supplied protective pouch is not shock-resistant. It is intended to protect your computer from scratches. ❑ Hold your computer with the LCD screen facing upwards and insert the computer into the supplied protective pouch from its left side. ❑ The supplied protective pouch is not water-resistant. Make sure to wipe water off the case right away if it gets wet. ❑ Do not use any solvents, such as benzine or thinner, to clean the supplied protective pouch. n 128 N Precautions On Using the Built-in MOTION EYE Camera ❑ Do not let the direct sunlight get into the scope of the built-in MOTION EYE camera regardless of the computer's power state, as it may cause a malfunction of the camera. ❑ The built-in MOTION EYE camera is disabled while videos or still images are imported from an i.LINK-compatible device connected to the i.LINK port. On Handling Floppy Disks ❑ Do not open the shutter manually or touch the surface of the floppy disk. ❑ Keep floppy disks away from magnets. ❑ Keep floppy disks away from direct sunlight and other sources of heat. ❑ Keep the floppy disk away from any liquid. Do not let the floppy disk get wet. When you are not using the floppy disk, always remove it from the floppy disk drive and use a storage case. ❑ If the floppy disk comes with an adhesive label, make sure that the label is properly affixed. If the edge of the label is curled up, the label may stick to the inside of the floppy disk drive and cause a malfunction or damage your floppy disk. n 129 N Precautions On Handling Discs ❑ Do not touch the surface of the disc. ❑ Do not drop or bend the disc. ❑ Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: ❑ Proper care of the disc is essential to its continuous reliability. Do not use solvents (such as benzine, thinner, alcohol, commercially available cleaners, or anti-static spray) which may cause damage to the disc. ❑ For normal cleaning, hold the disc by its edge and use a soft cloth to wipe the surface from the center out. ❑ If the disc is badly soiled, moisten a soft cloth with water, wring it out well, and use it to wipe the surface of the disc from the center out. Wipe off any remaining moisture with a dry soft cloth. ❑ Never affix an adhesive label on discs. This will affect the use of the disc irreparably. n 130 N Precautions On Using the Battery Pack ❑ Do not leave the battery pack in temperatures above 140°F (60°C), such as in a car parked in the sun or under direct sunlight. ❑ Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. ❑ Charge the batteries at temperatures between 50°F to 86°F (10°C to 30°C). Lower temperatures require a longer charging time. ❑ This computer is designed to operate only with genuine Sony batteries. ❑ While the battery is in use or being charged, the battery pack heats up. This is normal and is not cause for concern. ❑ Keep the battery pack away from all sources of heat. ❑ Keep the battery pack dry. ❑ Do not open or try to disassemble the battery pack. ❑ Do not expose the battery pack to any mechanical shock. ❑ If you are not using the computer for an extended period of time, remove the battery pack from the computer to prevent damage to the battery. ❑ If, after fully charging the battery pack, the battery power is still low, the battery pack may be reaching the end of its life and should be replaced. ❑ You do not need to discharge the battery before recharging. ❑ If you have not used the battery pack for a considerable amount of time, recharge the battery. n 131 N Precautions On Using Headphones ❑ Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings. ❑ Preventing hearing damage – Avoid using headphones at high volume. Hearing experts advise against continuous, loud and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use. On Handling Memory Stick Media ❑ Do not use the media in locations that are subject to static electricity or electrical noise. ❑ Do not touch the Memory Stick media connector with your finger or metallic objects. ❑ Use only the adhesive label supplied with the Memory Stick media as a label. ❑ Do not bend, drop, or apply strong shock to the Memory Stick media. ❑ Do not disassemble or modify Memory Stick media. ❑ Do not let Memory Stick media get wet. ❑ Do not use or store Memory Stick media in a location subject to: ❑ Extremely high temperatures, such as in a car parked in the sun ❑ Direct sunlight ❑ High humidity ❑ Corrosive substances ❑ Use the storage case supplied with the Memory Stick media. n 132 N Precautions On Handling the Hard Disk The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock or dust. Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling the computer. To avoid damaging your hard disk ❑ Do not subject the computer to sudden movements. ❑ Keep the computer away from magnets. ❑ Do not place the computer in a location subject to mechanical vibration or in an unstable position. ❑ Do not move the computer while the power is on. ❑ Do not turn off the power or restart the computer while reading or writing data to disk. ❑ Do not use the computer in a place subject to extreme changes in temperature. ✍ If the hard disk is damaged, the data cannot be restored. n 133 N Precautions On Using the Adapter Holding Band An adapter holding band is supplied with your computer for bundling the display/LAN adapter, the AC adapter, and the power cord together when you are not using them with your computer. ❑ Make sure to put them in proper place as shown below: ❑ Make sure to insert the display/LAN adapter from its I/O connector end until the adapter fits into place. n 134 N Precautions On Using the Wrist Strap ❑ To prevent accidental dropping, make sure to fasten the supplied wrist strap to your computer through one of the strap holes and wear it when you use the computer on your palms. ❑ Do not grasp the wrist strap to carry your computer around as it may cause the computer to hit against something, resulting in damage to the computer. n 135 N Precautions On Replacing the Multi-pointer Cap The cap at the tip of the multi-pointer is a consumable. When it wears out, replace it with one of the two supplied spare caps. ❑ Make sure to put the spare cap firmly in place. ❑ Make sure that the side with a small projection (1) of the spare cap faces upwards when putting it. n 136 N Troubleshooting Troubleshooting This section describes how to solve common problems you might encounter when using your computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin American countries or areas. ❑ Computer (page 137) ❑ System Security (page 145) ❑ Battery (page 147) ❑ Built-in MOTION EYE Camera (page 149) ❑ Networking (page 152) ❑ Bluetooth Technology (page 155) ❑ CDs and DVDs (page 159) ❑ Display (page 161) ❑ Printing (page 165) ❑ Microphone (page 166) ❑ Speakers (page 167) ❑ Pointing Device (page 168) ❑ Keyboard (page 170) ❑ Floppy Disks (page 171) ❑ Audio/Video (page 172) ❑ Memory Stick Media (page 173) ❑ Peripherals (page 174) n 137 N Troubleshooting Computer What should I do if my computer does not start? ❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑ Make sure the battery is installed properly and charged. ❑ Make sure the floppy disk drive (if applicable) is empty. ❑ If your computer is plugged into a power strip or uninterruptible power supply (UPS), make sure the power strip or UPS is plugged into a power source and turned on. ❑ If you are using an external display, make sure it is plugged into a power source and turned on. Make sure the brightness and contrast controls are adjusted correctly. See the manual that came with your display for more information. ❑ Disconnect the AC adapter and remove the battery. Wait three to five minutes. Reattach the AC adapter and reinstall the battery, and slide up the power switch (in the direction of f on the switch) to turn on your computer. ❑ Condensation may cause your computer to malfunction. If this occurs, do not use the computer for at least one hour. ❑ Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery packs and AC adapters, which are supplied by Sony for your VAIO computer. n 138 N Troubleshooting What should I do if a BIOS error appears when I turn on my computer? If the message "Pressto resume, to setup" appears at the bottom of your computer screen, follow these steps: Press and hold the Fn key and press the F2 key. The BIOS setup screen appears. Set the date (month/day/year). Press the Enter key. Press the m key to select System Time, and then set the time (hour: minute: second). Press the Enter key. Press the , key to select the Exit tab, and then press and hold the Fn key and press the F9 key. The message Load default configuration now? appears. Select Yes, and press the Enter key. Select Exit (Save Changes) or Exit Setup, and press the Enter key. The message Save configuration changes and exit now? appears. Select Yes, and press the Enter key. Your computer restarts. If this occurs frequently, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. What should I do if the power indicator (Green) lights but my computer screen stays blank? Follow these steps: Slide up (in the direction of f on the switch) and hold the power switch for more than four seconds to check that the power indicator goes out. Then turn on your computer again. If your computer screen still stays blank, unplug the AC adapter, remove the battery, and leave the computer for about a minute. Then plug in the AC adapter, install the battery, and turn on the computer again. n 139 N Troubleshooting What should I do if my computer or software stops responding? ❑ It is best to turn off your computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. ❑ Click Start, point to Turn Off Computer, and then click Turn Off. ❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys simultaneously. When the Windows Task Manager window appears, click Turn Off from the Shut Down menu. When the Windows Security window appears, click Shut Down. ❑ If your computer still does not turn off, slide up (in the direction of f on the switch) and hold the power switch until the computer turns off. ❑ If your computer stops responding while playing a CD or DVD, press the Ctrl+Alt+Delete keys simultaneously. You can turn off the computer from Windows Task Manager. Pressing the Ctrl+Alt+Delete keys simultaneously or turning off your computer with the power switch may cause loss of data. ❑ Remove the AC adapter and battery. ❑ Try reinstalling the software. ❑ Contact the software publisher or designated provider for technical support. n 140 N Troubleshooting Why doesn't my computer enter Standby or Hibernate mode? Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate. To restore your computer to normal operating stability Close all open programs. Click Start, Turn Off Computer, and then Restart. If your computer does not restart, press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer. If this procedure does not work, slide up (in the direction of f on the switch) and hold the power switch until the computer turns off. What should I do if the battery indicator is flashing and my computer does not start? ❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 22). ❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. n 141 N Troubleshooting What should I do if a message window, notifying of incompatibility or improper installation of the battery pack, appears and my computer enters Hibernate mode? ❑ This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing the Battery Pack (page 22). ❑ If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. Why is the sound of my computer's fan so loud? Your computer's fan may be running at a high speed to cool the CPU. By lowering the CPU speed, you also lower the speed and noise level of the computer's fan. You can use the power schemes to lower the CPU speed. To lower the CPU speed using the power schemes* Click Start and then Control Panel. Click Performance and Maintenance, and click Power Options. The Power Options Properties window appears. Select Portable/Laptop in the Power schemes box. Click Apply. Click OK. Available on selected models only. n 142 N Troubleshooting Why does the System Properties window display a slower CPU speed than the maximum? This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation purposes, System Properties may display the CPU's current speed instead of the maximum speed. What should I do if Windows does not start, showing a message, when I start my computer? If you enter a wrong power-on password three times consecutively, the System Disabled message appears and Windows will not start. Slide up (in the direction of f on the switch) and hold the power switch for more than four seconds to check that the power indicator goes off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password, check that the Num lock indicator and Caps lock indicator are off. If any are lit, press and hold the Fn key and press the Num Lk key or simply press the Caps Lock key to turn off the indicator before entering the password. What should I do if my game software does not work or it keeps crashing? ❑ Check the web site of the game if there are any patches or updates to download. ❑ Make sure you have installed the latest video driver. ❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is not guaranteed. What should I do if I cannot remember the BIOS password? If you have forgotten the BIOS password, contact an authorized Sony Service Center to reset it. A reset fee will be charged. To find the nearest center or agent, visit the Sony online support Web site. n 143 N Troubleshooting Why does it take time before my computer starts? If Norton Internet Security's Personal Firewall is active, it may take some time before the desktop screen appears due to network security checkups. Why doesn't my computer screen turn off when the time selected for the automatic turnoff action has passed? The originally selected VAIO's screen saver disables the timer setting, which you can select using the Windows power options, for your computer screen to turn off. Change the originally selected VAIO's screen saver. What should I do if I cannot boot my computer from the external device connected to the computer? To boot your computer from the external device, for example the USB floppy disk drive and the USB/i.LINK optical disc drive, you need to change the boot device. Turn on your computer, press and hold the Fn key and press the F11 key when the VAIO logo appears. n 144 N Troubleshooting How can I change the volume of the startup sound? To change the startup sound volume Press and hold the Fn key and press the F2 key. The BIOS setup screen appears. Press the < or , key to select Advanced. Press the M or m key to select Speaker Volume and press the Enter key. Press the M or m key to select the speaker volume at startup and press the Enter key. Press the < or , key to select Exit, select Exit (Save Changes) or Exit Setup, and then press the Enter key. The message Save configuration changes and exit now? appears. Select Yes and press the Enter key. Your computer restarts and you will hear the startup sound at the specified volume level. ✍ You can also show/hide the VAIO animation logo at startup. On the screen that is displayed after step 2 above, select VAIO Animation Logo or Show VAIO Animation Logo and press the Enter key to proceed with the setting. Hiding the VAIO animation logo will also turn off the startup sound. n 145 N Troubleshooting System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the computer's security. How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on your computer. The best way to protect your computer against security threats, such as viruses, is to download and install the latest Windows updates regularly. You can get important Windows updates by doing one of the following: ❑ The Automatic Updates feature — This feature automatically searches for and delivers updates directly to your computer whenever it is connected to the Internet. ❑ The Windows Updates web site — This site enables you to download computer updates without turning on the Automatic Updates feature. Your computer must be connected to the Internet before you can receive updates. n 146 N Troubleshooting To use the Automatic Updates feature Connect to the Internet. Click the Automatic Updates icon on the taskbar. Follow the on-screen instructions to set up automatic or scheduled updates. To visit the Windows Updates web site Connect to the Internet. Type http://windowsupdate.microsoft.com/ in the address bar of your browser. The Microsoft Windows Update and Security Warning windows appear. In the Security Warning window, start installation and run Windows Update. In the Microsoft Windows Update window, select an installation type, and follow the on-screen instructions. How do I keep my antivirus software updated? You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation. To download and install the latest security update Double-click the Norton Internet Security icon on the taskbar. If you have not previously registered the antivirus software, a series of information wizards appears. Follow the on-screen instructions to complete each wizard. Double-click the Norton Internet Security icon again. The Norton Internet Security window appears. If you have previously registered this antivirus software, the Norton Internet Security window automatically appears. Follow the on-screen instructions to select and download updates. n 147 N Troubleshooting Battery How do I find the battery charging status? See Charging the Battery Pack (page 23). When is my computer using AC power? When your computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed. When should I recharge the battery? ❑ When the battery level falls below 10 percent. ❑ When both the battery and power indicators blink. ❑ When you have not used the battery for a long time. When should I replace the battery? If the battery power is still low after charging it, the battery may be reaching the end of its life and should be replaced. Should I be concerned that the installed battery is warm? No, it is normal for the battery to be warm when it is powering your computer. n 148 N Troubleshooting Can my computer enter Hibernate mode while using battery power? Your computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data. See Using Hibernate Mode (page 118) for information on how you can manually activate Hibernate mode. Why doesn't my computer enter Hibernate mode? You may first need to enable Hibernate mode. Follow these steps: Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. The Power Options Properties window appears. Select the Hibernate tab. Click to check the box next to Enable hibernation. n 149 N Troubleshooting Built-in MOTION EYE Camera Why does the viewer window show no images or poor-quality images? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ The video memory of your computer may have become insufficient for displaying images from the built-in MOTION EYE camera. Lowering the resolution or reducing the colors of the LCD screen might help. ❑ The viewer window may show some noises, for example horizontal streaks, if you view a rapid-moving object. This is normal and does not indicate a malfunction. ❑ If the problem persists, restart your computer. Why are captured images poor in quality? ❑ The images captured under the fluorescent lamp may show reflection of the light. ❑ A dark portion in captured images may appear as a noise. Why do captured images contain dropped frames and audio interruptions? ❑ The effect settings on your software application may have caused dropped frames. See the help file on your software application for more information. ❑ There may be more software applications running than your computer can handle. Exit the applications that you are not currently using. ❑ The power management function of your computer may have been activated. Check the CPU performance. n 150 N Troubleshooting Why does movie playback show dropped frames when my computer is running on the battery? The battery is running out of power. Connect your computer to an AC power source. Why do the images captured by the built-in MOTION EYE camera flicker? This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed. To reduce flicker noise, change the placement angle of your computer or the brightness of camera images. In some software applications, you can set an appropriate value to one of the camera properties (e.g. LightSource, Flickness, etc.) to eliminate flicker noise. Why is the video input from the built-in MOTION EYE camera suspended for a few seconds? The video input may be suspended for a few seconds if the CPU load increases. This is normal and does not indicate a malfunction. n 151 N Troubleshooting Why can't I use the built-in MOTION EYE camera? ❑ The built-in MOTION EYE camera cannot be shared by more than one software application. If another software application is using the camera, exit the application before using the built-in MOTION EYE camera. ❑ You cannot use the built-in MOTION EYE camera if the screen view is rotated. Restore the standard screen view. ❑ If the problem persists, you must reinstall the driver software for the camera. Follow these steps: Click Start and then Control Panel. Click the Performance and Maintenance icon. Click the System icon. Click Device Manager on the Hardware tab. Double-click Imaging devices. Right-click Sony Visual Communication Camera VGP-VCC3 and click Update Driver. What should I do if my computer becomes unstable when it enters Standby or Hibernate mode while the built-in MOTION EYE camera is in use? ❑ Do not place your computer into Standby or Hibernate mode while you are using the built-in MOTION EYE camera. ❑ If your computer automatically enters Standby or Hibernate mode, change the respective power saving mode setting. For changing the setting, see Using the Power Saving Modes (page 115). n 152 N Troubleshooting Networking What should I do if my computer cannot connect to a wireless LAN access point? ❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to any access point you may be using. ❑ Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on your computer. ❑ Make sure power to the access point is on. ❑ Follow these steps to check the settings: Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. Right-click Wireless Network Connection. Click Properties. Click the Wireless Networks tab. Click View Wireless Networks to see that your access point is selected. ❑ Make sure the encryption key is correct. What should I do if I cannot access the Internet? ❑ Check the access point settings. See the manual that came with your access point for more information. ❑ Make sure your computer and the access point are connected to one another. ❑ Move your computer away from obstructions or closer to any access point you may be using. ❑ Make sure your computer is properly configured for Internet access. n 153 N Troubleshooting Why is the data transfer speed slow? ❑ The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move your computer away from obstructions or closer to any access point you may be using. ❑ If you are using a wireless LAN access point, the device may be temporarily overloaded depending on how many other devices are communicating via the access point. ❑ If your access point interferes with other access points, change the access point channel. See the manual that came with your access point for more information. How do I avoid data transfer interruptions? ❑ When your computer is connected to an access point, data transfer interruptions may occur when using large files or if the computer is in close proximity to microwaves and cordless telephones. ❑ Move your computer closer to the access point. ❑ Make sure the access point connection is intact. ❑ Change the access point channel. See the manual that came with your access point for more information. n 154 N Troubleshooting What are channels? ❑ Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. ❑ If you are using a wireless LAN access point, see connectivity information contained in the manual that came with your access point. Why does the network connection stop when I change the encryption key? Two computers with built-in wireless LAN may lose a peer-to-peer network connection if the encryption key is changed. You can either change the encryption key back to the original profile or re-enter the key on both computers so the key matches. n 155 N Troubleshooting Bluetooth Technology What should I do if other Bluetooth devices cannot discover my computer? ❑ Make sure both devices have the Bluetooth feature enabled. ❑ If the Bluetooth indicator is off, turn on the WIRELESS switch. ❑ You cannot use the Bluetooth functionality when your computer is in a power saving mode. Return to normal mode, then turn on the WIRELESS switch. ❑ Your computer and the device may be too far apart. Wireless Bluetooth technology works best when the devices are within 33 feet (10 meters) of each other. Why can't my computer discover other Bluetooth devices? If the connected device is also connected to other devices, it may not appear in the Bluetooth utility software or you may not be able to communicate with the device. What should I do if I cannot find the Bluetooth device with which I want to communicate? ❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information. ❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. ❑ To allow other Bluetooth devices to communicate with your computer, right-click the Bluetooth icon on the taskbar and select Options from the menu to open the Options window. Then, check if proper security modes are selected on the Security tab. For details on the security modes, see the help file on the Bluetooth utility software. For more information on the Bluetooth Device window, see Communicating with Another Bluetooth Device (page 56). n 156 N Troubleshooting What should I do if other Bluetooth devices cannot connect to my computer? ❑ Make sure the other device is authenticated. ❑ Your computer may not allow connections from other devices. To enable Bluetooth device connections, follow these steps: Right-click the Bluetooth icon on the taskbar. Select Options from the menu. The Options window appears. Check if Standard or Low is selected for the Bluetooth security level on the Security tab. If a custom Bluetooth security level is selected, click the Default level button. Click OK. ❑ The data transfer distance can be shorter than 33 feet (10 meters) depending on existing obstacles between the two devices, on radio wave quality, and on the operating system or the software in use. Try to move your computer or to place both devices closer. ❑ If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer. ❑ Check that the Bluetooth functionality of the device with which you want to communicate is on. See the other device's manual for more information. n 157 N Troubleshooting Why is my Bluetooth connection slow? ❑ The data transfer speed depends on the obstacles and/or the distance between the two devices, on the radio wave quality, and on the operating system or the software in use. Try to move your computer or try to place the two devices closer. ❑ The 2.4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices. Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength, however, communication speed and connection range may be reduced. Interference from other devices may also stop communication altogether. ❑ Connection availability is affected by distance and obstructions. You may need to move your computer away from obstructions or closer to the device to which it is connected. ❑ Identify and remove obstacles between your computer and the device to which it is connected. ❑ Note that due to limitations of the Bluetooth standard, large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment. Why does the message requesting authentication appear? The target Bluetooth-enabled device is requesting connection authentication. Mutual authentication is required to enable Bluetooth communications with this device. Why can't I connect to service supported by the target Bluetooth device? Connection is only possible for services also supported by the computer with the Bluetooth functionality. For more details, see the help file on the Bluetooth utility software. n 158 N Troubleshooting Can I use a device with Bluetooth technology on airplanes? With Bluetooth technology, your computer transmits a radio frequency of 2.4 GHz. Sensitive locations, such as hospitals and airplanes, may have restrictions on the use of Bluetooth devices, due to radio interference. Check with facility staff to see if use of the Bluetooth feature on the computer is permitted. Why can't I connect to a Bluetooth device by specifying its IP address on a Personal Area Network (PAN)? The Bluetooth utility software uses Dynamic Host Configuration Protocol (DHCP) to assign IP addresses to active wireless devices. If you specify a fixed IP address for the device to which you want to connect, the utility cannot assign a dynamic IP address to the device and fails. Do not specify IP addresses when using a PAN. Why can't I use the Bluetooth functionality when I log on to my computer as a limited user? The Bluetooth functionality may not be available to users with limited rights on your computer. Log on to the computer as a user with administrator rights. Why can't I connect to a Bluetooth device in Personal Area Network User mode? If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only, you cannot establish a connection from your computer. Why can't I use the Bluetooth utility software when I switch a user? If you switch a user without logging off from your system, the Bluetooth utility software will not work successfully. Make sure to log off before switching a user. To log off from your system, click Start and then Log Off. n 159 N Troubleshooting CDs and DVDs What should I do if I cannot write data to CD media? ❑ Do not launch any software application or allow any to launch automatically, not even a screen saver. ❑ Do not use the keyboard. ❑ Do not use a CD-R/RW disc that has an adhesive label affixed to it. This could cause a write error or other damage. What should I do if I cannot write data to DVD media? ❑ Make sure you are using the correct DVD recordable media. ❑ Check which DVD recordable format is compatible with your computer's built-in DVD recorder. Note the possibility that some brands of DVD recordable media do not work. ❑ The preinstalled software on your computer does not support copying DVD movies. Macrovision or a similar video protection technology prevents users from copying DVD movies. Copying a DVD movie would be a copyright infringement and therefore illegal. n 160 N Troubleshooting What should I do if I cannot write data to DVD-RAM media using Windows functions? Follow these steps to change the settings: Click Start and then My Computer. Right-click the optical disc drive icon and select Properties. Click the Recording tab. Click to cancel the Enable CD recording on this drive check box. Click OK. Canceling the Enable CD recording on this drive check box disables writing data to CD-R and CD-RW discs. To write data to such discs, make sure to select this check box. You cannot add data to DVD-RAM discs with data already written by the Roxio DigitalMedia software due to difference in disc formatting. Attempt to add data to such a disc will re-format the disc, resulting in loss of the entire written data. n 161 N Troubleshooting Display Why did my computer screen go blank? ❑ Your computer screen may go blank if the computer has lost power or has entered a power saving mode (Standby or Hibernate). If the computer is in LCD (Video) Standby mode, press any key to activate the computer screen. See Using the Power Saving Modes (page 115) for more information. ❑ The power switch may be in the HOLD position. Slide up the power switch (in the direction of f on the switch) to release the switch. ❑ Make sure your computer is securely plugged into a power source and turned on. Make sure the power indicator shows the power is on. ❑ If your computer is using battery power, make sure the battery is installed properly and is charged. See Using the Battery Pack (page 22) for more information. ❑ If the display mode is set to external display, select on VAIO Touch Launcher. Why can't I view the whole screen image of a DVD video on my TV screen? The screen resolution may not be properly set. We recommend that you adjust the screen resolution to 1024 x 768 or smaller, depending on the size of your external display screen. How do I adjust the image on my TV screen? Use the controls on your external display to adjust the image. See the manual that came with your TV for more information. n 162 N Troubleshooting How do I change the screen resolution on my TV screen? ❑ Your TV screen may not show the whole screen image of a video if the screen resolution is set larger than 1024 x 768. Adjust the screen resolution to 1024 x 768 or smaller. ❑ If you are using the AV Out jack, plug the audio-video (AV) cable into your computer before you start it. ❑ To change the video resolution, follow these steps: Right-click the desktop, and select Properties from the shortcut menu. Select the Settings tab. Move the screen resolution slider to the left to reduce the size and to the right to increase the size of the screen resolution. How do I switch the display output from my computer screen to TV? See Selecting Display Modes (page 77). Alternatively, you can use VAIO Touch Launcher to switch the display output. See the help file on the software for more information. Why doesn't my computer screen display a video? If the external display is selected for the display output and the external display is disconnected, you cannot display a video on your computer screen. Stop video playback, change the display output to the computer screen, and then restart video playback. See Selecting Display Modes (page 77) for changing the display output. Alternatively, you can use VAIO Touch Launcher to change the display output. See the help file on the software for more information. What should I do if my computer screen is dark? Use VAIO Touch Launcher to brighten your computer screen. See the help file on the software for more information. n 163 N Troubleshooting What should I do if the LCD brightness of my computer screen changes? The LCD brightness setting, adjusted with VAIO Touch Launcher, is temporary and this adjustment is overridden by the setting on the VAIO Power Management tab when another power scheme is selected. To save this preference for the brightness ✍ To do the following procedure, you must have administrator rights on your computer. Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. Select the tab for power scheme settings. Select the desired power scheme from the drop-down list. On the VAIO Power Management tab, select No change for LCD Brightness. Click OK. The preference for the LCD brightness adjusted with VAIO Touch Launcher is saved and the brightness of your computer screen remains unchanged regardless of operating conditions. Why can't I use my touch panel? ❑ The power switch may be in the HOLD position. Slide up the power switch (in the direction of f on the switch) to release the switch. ❑ The touch panel may be disabled. Use VAIO Central to enable the touch panel. See Setting Up Your Computer with VAIO Central (page 114) and find out more in its help file. n 164 N Troubleshooting Why can't I rotate my screen view with the Rotate button on VAIO Touch Launcher? ❑ The color quality of the LCD screen may not be appropriate. To rotate the screen view, you must select Medium (16 bit) or Highest (32 bit) for Color quality on the Settings tab on the Display Properties window. To change the color quality, follow these steps: Click Start and then Control Panel. Click the Appearance and Themes icon. Click the Display icon. Click the Settings tab and select appropriate color quality from the Color quality drop-down list. ❑ Some software may not support the rotated screen view. Use your computer in the horizontal orientation to use such software. n 165 N Troubleshooting Printing What should I do if I cannot print a document? ❑ Make sure your printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure your printer is compatible with the Windows operating system installed on your computer. ❑ You may need to install the printer driver software before you use your printer. See the manual that came with your printer for more information. ❑ If your printer is not functioning after your computer resumes from a power saving mode (Standby or Hibernate), then restart the computer. ❑ If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Follow these steps: Click Start and then Control Panel. Click Printers and Other Hardware. Click Printers and Faxes. Right-click the printer icon and select Properties. Click the Ports tab. Click to cancel the Enable bidirectional support check box. Click OK. This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel. When your printer is connected to the port replicator, check the port replicator to see if it is connected to an AC power source. n 166 N Troubleshooting Microphone What should I do if my microphone does not work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the microphone jack on your computer. n 167 N Troubleshooting Speakers What should I do if my speakers do not work? ❑ Make sure your speakers are properly connected and the volume is turned up loud enough to hear sound. ❑ Make sure your speakers are designed for computer use. ❑ If your speakers have a muting button, set the button to off. ❑ The speaker volume may have been turned off with VAIO Touch Launcher. Check the software for volume control. ❑ If you have connected an audio cable to the headphones jack, disconnect the cable and use the speaker cable supplied with your speakers. ❑ If you are using battery power, make sure the battery is installed properly and is charged. ❑ If your speakers require external power, make sure the speakers are connected to a power source. See the manual that came with your speakers for more information. What should I do if I cannot hear sound from my speakers? ❑ If your computer is using battery power, make sure the battery is properly installed and is charged. ❑ If you are using a program that has its own volume control, make sure the volume control is properly set. See the program's help file for more information. ❑ Make sure the speaker volume is turned up loud enough and the audio option is enabled. ❑ The speaker volume may have been turned off with VAIO Touch Launcher. Check the software for volume control. ❑ Check the volume controls in Windows. n 168 N Troubleshooting Pointing Device What should I do if my pointing device does not work? ❑ Check if the power switch is in the HOLD position. If so, slide up the power switch (in the direction of f on the switch) to release the switch. ❑ Try restarting your computer. Press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, select Restart from the Shut Down menu to restart the computer. ❑ If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart your computer. ❑ If the problem persists, make sure a mouse is not connected. ❑ You may have disabled the pointing device without connecting a mouse to the computer. See Using the Pointing Device (page 31). n 169 N Troubleshooting How do I change the left and right button assignments? If your computer is interpreting a single-click as a double-click, you may want to change the button assignments. Follow these steps: Click Start and then Control Panel. Click Printers and Other Hardware. Click Mouse. Click Settings on the Stick tab. Click the Buttons tab. Select your preferences in the Assignments box, and then click Apply to install your settings. You may need to press the Tab key and the M and m keys to make your selections. Click OK to close the window. n 170 N Troubleshooting Keyboard What should I do if the keyboard configuration is wrong? ❑ The language layout of your computer's keyboard is specified on the sticker on the box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. ❑ To change the keyboard configuration, follow these steps: Click Start and then Control Panel Click Date, Time, Language and Regional Options, and click Regional and Language Options. Change the settings as desired. What should I do if I cannot enter certain characters with the keyboard? If you cannot enter U, I, O, P, J, K, L, M, and so on, the Num Lk key may be activated. Check that the Num lock indicator is off. If the Num lock indicator is on, press and hold the Fn key and press the Num Lk key to turn it off before entering these characters. n 171 N Troubleshooting Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? Your computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive. If the icon still does not appear, follow these steps: Close all programs that are accessing the floppy disk drive. Wait for the LED indicator on the floppy disk drive to turn off. Push the eject button to remove the disk, and disconnect the USB floppy disk drive from your computer. Reconnect the floppy disk drive by inserting the USB connector (with the USB icon facing upward) into the USB port. Restart the computer by clicking Start, Turn Off Computer, and then Restart. What should I do if I cannot write data to a floppy disk? ❑ Make sure the floppy disk is properly inserted in the drive. ❑ If the disk is inserted properly and you are still unable to write data to it, the disk may be full or write-protected. You can either use a floppy disk that is not write-protected or disable the write-protect feature. n 172 N Troubleshooting Audio/Video What should I do if I cannot use my DV camcorder? If the message that DV equipment seems to be disconnected or turned off appears, the i.LINK cable may not be securely plugged into the ports on your computer or camcorder. Unplug the connectors, and plug them in again. See Connecting an i.LINK Device (page 85) for more information. ✍ i.LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other. See the manual that came with your compatible i.LINK device for more information on operating conditions and proper connection. Before connecting compatible i.LINK PC peripherals to your system, such as a CD-RW or hard disk drive, confirm their operating system compatibility and required operating conditions. n 173 N Troubleshooting Memory Stick Media What should I do if I cannot open my image files? You may need to reformat your Memory Stick media. Formatting Memory Stick media erases all data, including music data previously saved to it. Before you reformat Memory Stick media, back up important data and confirm that the media does not contain files you want to keep. Copy the data from the Memory Stick media onto your computer's hard disk to save data or images. Format the Memory Stick media using the Memory Stick Formatter software preinstalled on your computer. For instructions about formatting a Memory Stick media, see the help file on the Memory Stick Formatter software. Why can't I save music files onto my Memory Stick media? Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media. Using recorded music requires permission of the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital camera using Memory Stick media? Yes, and you can view video clips that you have recorded with Memory Stick media-compatible digital cameras. n 174 N Troubleshooting Peripherals What should I do if I cannot connect a USB device? ❑ If applicable, check the USB device is turned on and using its own power supply. For example, if you are using a digital camera, check the battery is charged. If you are using a printer, check the power cable is connected properly to the AC outlet. ❑ Try using a different USB port on your computer. The driver could be installed to the specific port you used the first time you connected the device. ❑ See the manual that came with your USB device for more information. You may need to install software before you connect the device. ❑ Try connecting a simple, low-powered device such as a mouse to test if the port is working at all. ❑ USB hubs may prevent a device from working because of the distribution of power. We recommend you connect the device directly to your computer without a hub. n 175 N Support Options Support Options The section contains information on where to go for answers to questions about your computer and the preinstalled software. Sony Support Information See the following sources for answers in the sequence listed below. VAIO Computer Documentation This on-screen User Guide (this manual) and the printed Welcome mat provide detailed information on how to maximize your computer's capabilities and solve common problems. Program Guides and Help Files The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the hard disk as on-screen help files. You can find the help files from the help menu under the specific program. Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can visit Microsoft customer support at: http://support.microsoft.com/directory/. Sony Computing Support This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support Web site at http://esupport.sony.com/EN/VAIO/ for customers in USA, at http://www.sony.ca/support for customers in Canada, or at http://esupport.sony.com/ES/ for customers in Latin American countries or areas. VAIO Update When your computer is connected to the Internet, VAIO Update automatically notifies you when critical software and security information is posted on the support web site. Click the VAIO Update notice to open the VAIO Support web site and view the information. n 176 N Support Options Program Support Information Depending on the computer model and particular configuration you purchased, your computer may not include all of the software programs listed below. Contacts for Sony software products are listed below: ❑ For users in USA Web Site http://esupport.sony.com/EN/VAIO/ Telephone 888-4-SONY-PC (888-476-6972) ❑ For users in Canada Web Site http://www.sony.ca/support Telephone 888-4-SONY-PC (888-476-6972) ❑ For users in Latin American countries or areas Web Site http://esupport.sony.com/ES/ For contacts about third-party software products, see the following. Adobe® Photoshop® Elements, Premiere®, Reader® Adobe Systems Inc. ❑ For users in USA and Canada Web Site http://www.adobe.com/support Telephone 800-685-3652 n 177 N Support Options America Online® (Dial-Up) America Online, Inc. ❑ For users in USA and Canada Web Site http://www.aol.com AOL® Music Now America Online, Inc. ❑ For users in USA and Canada Web Site http://www.premiumservices.aol.com AOL® Explorer America Online, Inc. ❑ For users in USA and Canada Web Site http://www.aol.com AOL® Toolbar America Online, Inc. ❑ For users in USA and Canada Web Site http://help.aol.com/help n 178 N Support Options AOL® Instant Messenger™ America Online, Inc. ❑ For users in USA and Canada Web Site http://www.aim.com Bluetooth® Utility TOSHIBA Corporation For contacts about the software, see Program Support Information (page 176). Cingular Connection Manager Cingular Wireless ❑ For users in USA and Canada Web Site http://help.aol.com/help Click to DVD® software Sony Electronics Inc. At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can also edit the video. Create DVD photo albums and slide shows with picture files or by importing pictures from a digital still camera. What's more, you can give a professional look to your DVDs by adding chapter menus, backgrounds, and menu screens. You are only a few clicks away from your own DVDs! For contacts about the software, see Program Support Information (page 176). n 179 N Support Options DISCover™ My Games™ DISCover ❑ For users in USA and Canada Web Site http://www.discoverconsole.com DVgate Plus™ software Sony Electronics Inc. Connect a compatible digital video camera to your computer's i.LINK port and capture video clips and still images. Edit clips from your video, add new clips, and combine clips into new movie segments. Save your movies back to your digital video camera or in a variety of popular file formats. For contacts about the software, see Program Support Information (page 176). Image Converter 2 Plus Sony Electronics Inc. Image Converter 2 Plus allows you to easily convert movie and picture files on your computer to your Memory Stick® media. For contacts about the software, see Program Support Information (page 176). Intel® PROSet Intel Corporation ❑ For users in USA and Canada Web Site http://www.intel.com/network/connectivity/products/wireless/proset/proset_software.htm n 180 N Support Options Microsoft® Office Basic Edition, Office Professional Edition, Office Small Business Edition Microsoft Corp. ❑ For users in USA and Canada Web Site http://support.microsoft.com 60-Day Trial Version of Microsoft® Office 2003 The Microsoft Office 2003 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been installed and you must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation requires Internet access. This software has an expiration date of 60 days from date of first use, at which time the software will operate under reduced-functionality mode, limiting end-user options and operations. Microsoft Corp. ❑ For users in USA and Canada Web Site http://support.microsoft.com Microsoft® Internet Explorer, Movie Maker, Media Player, Works Microsoft Corp. ❑ For users in USA and Canada Web Site http://support.microsoft.com n 181 N Support Options Netscape® Browser America Online, Inc. ❑ For users in USA and Canada Web Site http://browser.netscape.com Norton Internet Security™ Symantec Corporation ❑ For users in USA and Canada Web Site http://www.symantec.com/techsupp PenPlus for VAIO® Sony Electronics Inc. PenPlus for VAIO will allow you to write or draw directly on the screen with the stylus or create "sticky note" reminders. For contacts about the software, see Program Support Information (page 176). Protector Suite QL Sony Electronics Inc. Protector Suite QL Edition allows you to easily setup your fingerprint sensor that comes with your computer. Protector Suite QL supports fingerprint logon, fast user switching, file encryption, registering forms and more. For contacts about the software, see Program Support Information (page 176). n 182 N Support Options Quicken® New User Edition Intuit Inc. ❑ For users in USA and Canada Web Site http://www.intuit.com/support/quicken/ ROXIO DigitalMedia® Sonic Solutions ❑ For users in USA and Canada Web Site http://support.sonic.com/ SmartWi™ Connection Utility Sony Electronics Inc. SmartWi Connection Utility allows you to easily switch between the various wireless components (Wireless LAN, Wireless WAN, and Bluetooth technology connectivity) that came with your computer. For contacts about the software, see Program Support Information (page 176). SonicStage® software Sony Electronics Inc. The SonicStage jukebox software program gives you all the tools you need to manage music on your computer. SonicStage software supports high-quality digital audio storage, a sleek player skin design, and audio CD burning capability. For contacts about the software, see Program Support Information (page 176). n 183 N Support Options SonicStage Mastering Studio™ software Sony Electronics Inc. Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer and output them to CDs, DVDs, or audio files in WAV format. For contacts about the software, see Program Support Information (page 176). System Mechanic® 6 iolo technologies®, LLC ❑ For users in USA and Canada Web Site http://www.iolo.com/contactus.cfm Trend Micro™ Anti-Spyware Trend Micro, Inc. ❑ For users in USA and Canada Web Site http://kb.trendmicro.com/search/default.asp Ulead BD DiscRecorder for VAIO® computers Ulead Systems, Inc. For questions and technical assistance, please check the help and the readme files. n 184 N Support Options VAIO® Action Setup Sony Electronics Inc. VAIO Action Setup manages the settings for your computer's shortcut keys. For contacts about the software, see Program Support Information (page 176). VAIO® Camera Utility Sony Electronics Inc. VAIO Camera Utility provides you with various video quality settings when using the internal camera. For contacts about the software, see Program Support Information (page 176). VAIO® Camera Capture Utility Sony Electronics Inc. VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port on your computer or the built-in MOTION EYE camera on your computer. For contacts about the software, see Program Support Information (page 176). VAIO® Central Sony Electronics Inc. VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your computer's configuration and specifications. For contacts about the software, see Program Support Information (page 176). n 185 N Support Options VAIO® Edit Component Sony Electronics Inc. VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro, Adobe Premiere Standard, or Adobe Premiere Elements on your VAIO computer. For contacts about the software, see Program Support Information (page 176). VAIO® HDD Protection Sony Electronics Inc. VAIO HDD Protection allows you to customize your settings for protecting your hard disk against shock hazards. For contacts about the software, see Program Support Information (page 176). VAIO Media™ software Sony Electronics Inc. VAIO Media™ software brings multimedia to your network, enabling you to share music, video, and still image files between your VAIO® computers. You can set up one or more VAIO computers as "media servers," which store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless network. For contacts about the software, see Program Support Information (page 176). n 186 N Support Options VAIO® Security Center Sony Electronics Inc. Sony cares about your VAIO personal computer. The VAIO Security Center highlights some of the security features your machine includes. For contacts about the software, see Program Support Information (page 176). VAIO® Support Central Sony Electronics Inc. VAIO Support Central provides an easy to navigate solution to common support needs, such as VAIO Documentation, product specifications, serial number, model name, service tag information, survey, registration, etc. For contacts about the software, see Program Support Information (page 176). VAIO® Touch Launcher Sony Electronics Inc. VAIO Touch Launcher allows you to run an application program or change the sound/display settings with the buttons on the launcher window. For contacts about the software, see Program Support Information (page 176). n 187 N Support Options VAIO® Update Sony Electronics Inc. The VAIO Update utility helps you keep your VAIO® computer up to date by regularly checking the Sony online support Web site for important software updates and information for your specific VAIO computer model. For contacts about the software, see Program Support Information (page 176). VAIO Zone™ software Sony Electronics Inc. VAIO Zone software provides an effortless way to browse and enjoy pictures, music, and video files on your computer, all through an elegant, next-generation interface. You can even enjoy media content stored on other VAIO® computers on your network. On VAIO computer models with a recordable DVD drive, VAIO Zone enables you to record video and slide shows of pictures to DVD. On VAIO computer models with a built-in TV tuner, VAIO Zone includes a complete personal video recorder, enabling you to record TV programs and burn them to DVD. For contacts about the software, see Program Support Information (page 176). WinDVD® software for VAIO® computers InterVideo, Inc. ❑ For users in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 510-651-0888 n 188 N Support Options Wireless Setup Utility Sony Electronics Inc. The Wireless Setup Utility walks you through setting up your wireless network connection and offers useful diagnostic tests to help keep your wireless network running smoothly. For contacts about the software, see Program Support Information (page 176). Xdrive™ America Online, Inc. ❑ For users in USA and Canada Web Site http://www.xdrive.com/support Zoom Utility Sony Electronics Inc. The Zoom Utility will allow you to magnify a portion of the screen. For contacts about the software, see Program Support Information (page 176). n © 2006 Sony Corporation
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