Sony Group XAVAX7000 AV Receiver User Manual XAV AX7000

Sony Corporation AV Receiver XAV AX7000

05 User Manual

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XAV-AX7000
5-000-942-11(1)
XAV-AX7000
5-000-942-11(1)
AV RECEIVER
Owner’s Record
The model and serial numbers are located on the bottom of the unit.
Record the serial number in the space provided below.
Refer to these numbers whenever you call upon your Sony dealer
regarding this product.
Model No. XAV-AX7000
Serial No.
To cancel the demonstration (Demo) display, see page 17.
For the connection/installation, see page 28.
Operating Instructions GB
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The nameplate indicating operating voltage, etc., is
located on the bottom of the chassis.
The validity of the CE marking is restricted to only
those countries where it is legally enforced, mainly
in the countries EEA (European Economic Area) and
Switzerland.
Warning
To prevent fire or shock hazard, do not
expose the unit to rain or moisture.
To avoid electrical shock, do not open the
cabinet. Refer servicing to qualified personnel
only.
This device complies with part 15 of FCC Rules and
Innovation, Science and Economic Development
Canada’s licence-exempt RSSs. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference,
and
(2) this device must accept any interference
received, including interference that may cause
undesired operation.
This transmitter must not be co-located or operated
in conjunction with any other antenna or
transmitter.
Under Industry Canada regulations, this radio
transmitter may only operate using an antenna of a
type and maximum (or lesser) gain approved for
the transmitter by Industry Canada. To reduce
potential radio interference to other users, the
antenna type and its gain should be so chosen that
the equivalent isotropically radiated power (e.i.r.p.)
is not more than that necessary for successful
communication.
This equipment complies with FCC/ISED radiation
exposure limits set forth for an uncontrolled
environment and meets the FCC radio frequency
(RF) Exposure Guidelines and RSS-102 of the ISED
radio frequency (RF) Exposure rules as this
equipment has very low levels of RF energy.
If you have any questions about this product:
Visit: www.sony.com/support
Contact: Sony Customer Information Service Center
at 1-800-222-7669
Write: Sony Customer Information Service Center
12451 Gateway Blvd., Fort Myers, FL 33913
Supplier’s Declaration of Conformity
Trade Name: SONY
Model: XAV-AX7000
Responsible Party: Sony Electronics Inc.
Address: 16535 Via Esprillo, San Diego, CA 92127
U.S.A.
Telephone Number: 858-942-2230
This device complies with part 15 of the FCC rules.
Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference,
and
(2) this device must accept any interference
received,
including interference that may cause undesired
operation.
For safety, be sure to install this unit in the
dashboard of the car as the left side of the unit
becomes hot during use.
For details, see “Connection/Installation”
(page 28).
FOR THE CUSTOMERS IN THE USA. NOT
APPLICABLE IN CANADA, INCLUDING IN THE
PROVINCE OF QUEBEC.
POUR LES CLIENTS AUX ÉTATS-UNIS. NON
APPLICABLE AU CANADA, Y COMPRIS LA
PROVINCE DE QUÉBEC.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning
the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV
technician for help.
You are cautioned that any changes or
modifications not expressly approved in this
manual could void your authority to operate this
equipment.
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For the State of California, USA only
Perchlorate Material – special handling may apply,
See
www.dtsc.ca.gov/hazardouswaste/perchlorate
WARNING: Do not ingest battery,
Chemical Burn Hazard.
The remote commander contains a coin/
button cell battery. If the coin/button cell battery is
swallowed, it can cause severe internal burns in just
2 hours and can lead to death.
Keep new and used batteries away from children. If
the battery compartment does not close securely,
stop using the product and keep it away from
children.
If you think batteries might have been swallowed or
placed inside any part of the body, seek immediate
medical attention.
Note on the lithium battery
Do not expose the battery to excessive heat such as
direct sunlight, fire or the like.
Disclaimer regarding services offered by third
parties
Services offered by third parties may be changed,
suspended, or terminated without prior notice.
Sony does not bear any responsibility in these sorts
of situations.
Caution
IN NO EVENT SHALL SONY BE LIABLE FOR ANY
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OR OTHER DAMAGES INCLUDING,
WITHOUT LIMITATION, LOSS OF PROFITS, LOSS OF
REVENUE, LOSS OF DATA, LOSS OF USE OF THE
PRODUCT OR ANY ASSOCIATED EQUIPMENT,
DOWNTIME, AND PURCHASER’S TIME RELATED TO
OR ARISING OUT OF THE USE OF THIS PRODUCT, ITS
HARDWARE AND/OR ITS SOFTWARE.
Dear customer, this product includes a radio
transmitter.
Please check your vehicle operation manual or
contact the manufacturer of your vehicle or your
vehicle dealer, before you install this product into
your vehicle.
Emergency calls
This BLUETOOTH car handsfree and the electronic
device connected to the handsfree operate using
radio signals, cellular, and landline networks as well
as user-programmed function, which cannot
guarantee connection under all conditions.
Therefore do not rely solely upon any electronic
device for essential communications (such as
medical emergencies).
On BLUETOOTH communication
Microwaves emitting from a BLUETOOTH device
may affect the operation of electronic medical
devices. Turn off this unit and other BLUETOOTH
devices in the following locations, as it may cause
an accident.
where inflammable gas is present, in a hospital,
train, airplane, or petrol station
near automatic doors or a fire alarm
This unit supports security capabilities that
comply with the BLUETOOTH standard to provide
a secure connection when the BLUETOOTH
wireless technology is used, but security may not
be enough depending on the setting. Be careful
when communicating using BLUETOOTH wireless
technology.
We do not take any responsibility for the leakage
of information during BLUETOOTH
communication.
If you have any questions or problems concerning
your unit that are not covered in this manual,
consult your nearest Sony dealer.
Warning if your car’s ignition has no ACC
position
Do not install this unit in a car that has no ACC
position. The display of the unit does not turn off
even after turning the ignition off, and this
causes battery drain.
Important notice
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Table of Contents
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Guide to Parts and Controls . . . . . . . . . . . . . . . . . . . 5
Getting Started
Performing Initial Settings . . . . . . . . . . . . . . . . . . . . 8
Preparing a BLUETOOTH Device. . . . . . . . . . . . . . . . 8
Connecting Rear View Camera . . . . . . . . . . . . . . . . 9
Listening to the Radio
Listening to the Radio. . . . . . . . . . . . . . . . . . . . . . . . 9
Using Tuner Option Functions . . . . . . . . . . . . . . . . 10
Listening to the SiriusXM Radio . . . . . . . . . . . . . . . 10
Using SXM Option Functions . . . . . . . . . . . . . . . . . 11
Playback
Playing a USB Device . . . . . . . . . . . . . . . . . . . . . . . 12
Playing a BLUETOOTH Device. . . . . . . . . . . . . . . . . 12
Searching and Playing Tracks. . . . . . . . . . . . . . . . . 13
Other Settings During Playback. . . . . . . . . . . . . . . 13
Handsfree Calling
Receiving a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Available Operations During a Call . . . . . . . . . . . . 15
Useful Functions
Apple CarPlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Android Auto™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
WebLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Gesture Command . . . . . . . . . . . . . . . . . . . . 16
Settings
Basic Setting Operation . . . . . . . . . . . . . . . . . . . . . 17
General Settings (General) . . . . . . . . . . . . . . . . . . . 17
Sound Settings (Sound) . . . . . . . . . . . . . . . . . . . . . 18
Visual Settings (Visual) . . . . . . . . . . . . . . . . . . . . . . 18
BLUETOOTH Settings (Bluetooth). . . . . . . . . . . . . . 18
Additional Information
Updating the Firmware. . . . . . . . . . . . . . . . . . . . . . 19
Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connection/Installation
Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Parts List for Installation . . . . . . . . . . . . . . . . . . . . 28
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
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Guide to Parts and Controls
The VOL (volume) + button has a tactile dot.
ȩDisplay/touch panel
ȪHOME
Open the HOME menu.
Press and hold to turn the unit in standby mode
(USB charging is still available). To resume, press
any buttons.
ȫVOL (volume) +/–
ȬReceptor for the remote commander
ȭOPTION
Open the OPTION screen (page 7).
ATT (attenuate)
Press and hold for 1 second to attenuate the
sound.
To cancel, press and hold again, or press VOL +.
ȮÃ/Ñ (previous/next)
Move to the previous/next item.
Press and hold to fast-reverse/fast-forward.
̚VOICE
Activate the voice command function for Apple
CarPlay and Android Auto.
Main unit
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The remote commander can be used to operate the
audio controls. For menu operations, use the touch
panel.
Note
The white buttons in the illustration above are not
supported.
ȰOFF
Turn the source off.
ȱMONITOR OFF
Turn off the monitor.
To turn back on, press again.
ȲEQ (equalizer)
Select an equalizer curve.
ȳNumber buttons (0 to 9)
̟CLEAR
ȵā (play/pause)
ȶÃ/Ñ (previous/next)
ù/ß (fast-reverse/fast-forward)
ȷR/a/{/C
Functions differ depending on the selected
source.
Tuner: select a preset station or tune into a
station automatically.
SiriusXM: select a preset channel or move to
the previous/next channel.
USB: select a folder or move to the previous/
next file.
ENTER
Enter the selected item.
ȸSRC (source)
Change the source. Each time you press this
button, a selectable source is displayed in a
popup on the current display.
̤MODE
Select the radio band.
Remove the insulation film before use.
RM-X170 remote commander
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Playback screen:
HOME screen:
OPTION screen:
ǴStatus indication
ǵ (source option)
Open the source option menu. The available
items differ depending on the source.
ǶApplication specific area
Display playback controls/indications or show
the unit’s status. Displayed items differ
depending on the source.
ǷClock (page 17)
Ǹ (return to the playback screen)
Switch from the HOME screen to the playback
screen.
ǹSources and Settings select keys
Change the source or make various settings.
Flick to select the setting icon and other icons.
˱Sources select keys
Change the source.
˲ (EXTRA BASS)
Change the EXTRA BASS setting (page 18).
˳ (EQ10/Subwoofer)
Change the EQ10/Subwoofer setting (page 18).
˴ (monitor off)
Turn off the monitor. When the monitor is turned
off, touch any part of the display to turn it back
on.
Screen displays
Lights up when the sound is attenuated.
Indicates the signal strength status of
the connected SiriusXM Connect Vehicle
Tuner.
Lights up when the audio device is
playable by enabling the A2DP
(Advanced Audio Distribution Profile).
Lights up when handsfree calling is
available by enabling the HFP (Handsfree
Profile).
Indicates the signal strength status of
the connected cellular phone.
Indicates the remaining battery status of
the connected cellular phone.
Lights up when the Bluetooth® signal is
on. Flashes when the connection is in
progress.
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Performing Initial Settings
You need to perform initial settings before
operating the unit for the first time, after replacing
the car battery, or changing connections.
If the initial settings screen does not appear when
you turn on the unit, perform the factory reset
(page 17) to initialize the unit.
1Touch [Language], then set the display
language.
2Touch [Demo] repeatedly to select [OFF] to
disable the demonstration mode.
3Touch [Set Date/Time], then set the date
and time.
4After setting the date and time, touch [OK].
5To return to the previous display, touch ,
then touch [OK].
The startup caution appears.
6Read through the startup caution, then if
you accept all conditions, touch [Close].
The setting is complete.
This setting can be further configured in the setting
menu (page 17).
Preparing a BLUETOOTH Device
You can enjoy music or perform handsfree calling
depending on the BLUETOOTH compatible device
such as smartphones, cellular phones, and audio
devices (hereafter “BLUETOOTH device” if not
otherwise specified). For details on connecting,
refer to the operating instructions supplied with the
device.
Before connecting the device, turn down the
volume of this unit; otherwise, a loud sound may
result.
When connecting a BLUETOOTH device for the first
time, mutual registration (called “pairing”) is
required. Pairing enables this unit and other devices
to recognize each other.
1Place the BLUETOOTH device within 1 m
(3 ft) of this unit.
2Press HOME, then touch [Settings].
3Touch [Bluetooth].
4Touch [Bluetooth Connection], then set the
signal to [ON].
The BLUETOOTH signal is turned on and lights
up on the status bar of the unit.
5Touch [Pairing].
flashes while the unit is in pairing standby
mode.
6Perform pairing on the BLUETOOTH device
so it detects this unit.
7Select [XAV-AX7000] shown in the display of
the BLUETOOTH device.
Repeat from step 5 if your model name does not
appear.
If the connection confirmation display appears,
operate the BLUETOOTH device to approve the
connection, then touch [OK] on the unit and/or
the BLUETOOTH device.
8If passkey* input is required on the
BLUETOOTH device, input [0000].
When pairing is made, stays lit.
* Passkey may be called “passcode,” “PIN code,” “PIN
number,” “password,” etc., depending on the
BLUETOOTH device.
9Select this unit on the BLUETOOTH device to
establish the BLUETOOTH connection.
or lights up when the connection is made.
Notes
• The unit can only be connected with one BLUETOOTH
device at a time.
• To disconnect the BLUETOOTH connection, turn the
connection off from either the unit or the BLUETOOTH
device.
• BLUETOOTH pairing is not possible while Apple CarPlay or
Android Auto is running.
Getting Started
Pairing and connecting with a
BLUETOOTH device
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To use a paired device, connection with this unit is
required. Some paired devices will connect
automatically.
1Press HOME, then touch [Settings].
2Touch [Bluetooth].
3Touch [Bluetooth Connection], then touch
[ON].
Make sure that lights up on the status bar of
the unit.
4Activate the BLUETOOTH function on the
BLUETOOTH device.
5Operate the BLUETOOTH device to connect
to this unit.
or lights up on the status bar.
To connect the last-connected device from
this unit
When the ignition is turned to on with the
BLUETOOTH signal activated, this unit searches for
the last-connected BLUETOOTH device, and
connection is made automatically.
Note
While streaming BLUETOOTH audio, you cannot connect
from this unit to the cellular phone. Connect from the
cellular phone to this unit instead.
To install the microphone
For details, see “Installing the microphone”
(page 31).
Connecting Rear View Camera
By connecting the optional rear view camera to the
CAMERA IN terminal, you can display the picture
from the rear view camera. For details, see
“Connection/Installation” (page 28).
To display the picture from the rear view
camera
Press HOME, then touch [Rear Camera].
Listening to the Radio
To listen to the radio, press HOME then touch
[Tuner].
Reception controls/indications
ɸCurrent band
Change the band (FM1, FM2, FM3, AM1 or AM2).
ɹCurrent frequency, program service name*,
RDS (Radio Data System) indication*
* Only available during RDS reception.
ɺ (tuner option)
Open the tuner option menu.
ɻSEEK/SEEK+
Tune in automatically.
ɼ/
Tune in manually.
Touch and hold to continuously skip
frequencies.
ɽPreset numbers
Select a preset station. Swipe right/left to show
the other preset stations.
Touch and hold to store the current frequency in
that preset.
1Select the desired band (FM1, FM2, FM3,
AM1 or AM2).
2Perform tuning.
To tune automatically
Touch SEEK–/SEEK+.
Scanning stops when the unit receives a station.
To tune manually
Touch and hold / to locate the approximate
frequency, then touch / repeatedly to finely
adjust to the desired frequency.
Connecting with a paired BLUETOOTH
device Listening to the Radio
Tuning
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1While receiving the station that you want to
store, touch and hold the desired preset
number.
1Select the band, then touch the desired
preset number.
Using Tuner Option Functions
The following functions are available by touching
.
BTM (Best Tuning Memory)
Stores stations in order of frequency on the
preset numbers. 18 stations for FM and 12
stations for AM can be stored as preset stations.
PTY*
Selects a program type from the PTY list to
search for a station broadcasting the selected
program type.
* Only available during FM reception.
Listening to the SiriusXM Radio
To listen to the SiriusXM radio, press HOME then
touch [SXM].
Only SiriusXM brings you more of what you love to
listen to, all in one place. Get over 140 channels,
including commercial-free music plus the best
sports, news, talk, comedy and entertainment.
Welcome to the world of satellite radio. A SiriusXM
Connect Vehicle Tuner and Subscription are
required. For more information, visit
www.siriusxm.com
After installing your SiriusXM Connect Vehicle Tuner
and antenna (aerial), press HOME, then touch
[SXM]. You should be able to hear the SiriusXM
preview channel on Channel 1. After verifying that
you can hear the preview channel, select Channel 0
to find the Radio ID of your tuner. In addition, the
Radio ID is located on the bottom of the SiriusXM
Connect Vehicle Tuner and its packaging. You will
need this number to activate your subscription.
Write the number down for reference.
Note
The SiriusXM Radio ID does not include the letters I, O, S
or F.
To display the SiriusXM Radio ID
1Press HOME, then touch [SXM].
2Touch , then select [Channel Direct Select].
3Input [000], then touch [OK].
In the USA, you can activate online or by calling
SiriusXM Listener Care:
Online: Visit www.siriusxm.com/activatenow
Phone: Call 1-866-635-2349
In Canada, you can activate online or by calling
SiriusXM Listener Care:
Online: Visit www.siriusxm.ca/activatexm
Phone: Call 1-877-438-9677
As part of the activation process, the SiriusXM
satellites will send an activation message to your
tuner. When your radio detects that the tuner has
received the activation message, your radio will
display: [Subscription Updated Press Enter to
Continue]. Once subscribed, you can tune to
channels in your subscription plan.
Notes
• The activation process usually takes 10 to 15 minutes, but
may take up to an hour.
• Your radio will need to be turned on and receiving the
SiriusXM signal to receive the activation message.
Storing manually
Receiving stored stations
Activating your SiriusXM Subscription
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Reception controls/indications
ɸ (list)
Open the channel list or category list.
ɹCH– (previous channel) /CH+ (next channel)
Select the channel.
ɺChannel number, channel name
ɻArtist name, song title
ɼ (information)
Switch the channel information.
ɽ (SXM option)
Open the SXM option menu.
ɾPreset numbers
Select a preset channel. Swipe right/left to show
the other preset channels. Touch and hold to
store the current channel in that preset.
ɿCategory name, content information
To tune the channel by inputting its channel
number
1Touch the area ɺ (channel number and channel
logo).
Alternatively, press ENTER on the remote
commander.
2Input the channel number, then touch [OK].
Alternatively, input with the number buttons (0 to 9)
and press ENTER on the remote commander.
To tune the channel from the channel list or
category list
1Tou ch .
2Touch [Channel List].
Alternatively, touch [Category List], then touch the
desired category item.
The channel list appears.
3Touch the desired channel.
To set a parental control
The parental control feature allows you to limit
access to SiriusXM channels with mature content.
When enabled, the parental control feature requires
you to enter a passcode to tune to the locked
channels. Information on setting up the passcode
and locking channels can be found below.
1Touch , then touch [Parental Control].
The passcode input display appears.
2Enter your 4-digit passcode by touching the
number keys, then touch [OK].
The passcode confirmation display appears.
3Enter the 4-digit passcode again, then touch [OK].
The parental control is applied, and the channels are
locked.
To unlock the channels/To lock the channels
again
1Touch , then touch [Parental Control].
The passcode input display appears.
2Enter your 4-digit passcode by touching the
number keys, then touch [OK].
To change the passcode
1Touch , touch [Pass Code Change], then enter
your current passcode.
2Enter your new passcode.
Using SXM Option Functions
The following functions are available by touching
.
Channel Direct Select
Tunes the desired channel by inputting its
channel number directly.
Parental Control
Sets the parental lock to on or off, and edit the
passcode.
Pass Code Change
Changes the passcode for the Parental Control
feature.
Tuning channels for SiriusXM
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Playing a USB Device
MSC (Mass Storage Class) type USB devices*1
compliant with the USB standard can be used.
MTP (Media Transfer Protocol) type USB devices*1*2
can be used only when connected to the USB2 port.
*1 e.g., a USB flash drive, digital media player, Android™
phone
*2 Some digital media players or Android phones may
require setting to MTP mode.
Notes
• For details on the compatibility of your USB device, visit
the support site on the back cover.
• For details on the supported file formats, see “Supported
formats for USB playback” (page 20).
1Turn down the volume on the unit.
2Connect the USB device to the USB1 port or
the USB2 port.
3Press HOME, then touch [USB1] or [USB2].
Playback starts.
To remove the USB device
Turn the unit off or turn the ignition switch to the
ACC off position, then remove the USB device.
When connecting the USB devices, select the USB1
port or the USB2 port according to the features to
be used.
˘: Available, –: Not supported
Playing a BLUETOOTH Device
You can play contents on a connected device that
supports BLUETOOTH A2DP (Advanced Audio
Distribution Profile).
1Make a BLUETOOTH connection with the
audio device (page 9).
2Press HOME, then touch [BT Audio].
3Operate the audio device to start playback.
Notes
• Depending on the audio device, information such as title,
track number/time, and playback status may not be
displayed on this unit.
• Even if the source is changed on this unit, playback of the
audio device does not stop.
• BLUETOOTH pairing is not possible while Apple CarPlay is
running.
To match the volume level of the BLUETOOTH
device to other sources
You can reduce the volume level differences
between this unit and the BLUETOOTH device:
During playback, touch , then set [Input Level]
between -6 and +6.
Playback
USB1 port and USB2 port
Supported features USB1 USB2
Apple CarPlay ˘
Android Auto ˘
WebLink˘
File system
FAT12 ˘˘
FAT16 ˘˘
FAT32 ˘˘
exFAT ˘
Playable audio
format
MP3 ˘˘
WMA ˘˘
FLAC ˘˘
WAV ˘
AAC ˘
Playable video
format
MPEG-4 ˘
WMV ˘
MKV ˘
Xvid ˘
USB connection
mode
MSC ˘˘
MTP ˘
Supported features USB1 USB2
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Searching and Playing Tracks
1During playback, touch (repeat) or
(shuffle) repeatedly until the desired play
mode appears.
Playback in the selected play mode may take
time to start.
Available play modes differ depending on the
selected sound source and connected device.
1During USB playback, touch .
The list screen of the currently played item
appears.
Furthermore, touch (audio) or (video) to
list up by file type.
2Touch the desired item.
Playback starts.
Other Settings During Playback
Further settings are available in each source by
touching . The available items differ depending
on the source.
Picture EQ
Adjusts the picture quality according to your
taste: [Dynamic], [Standard], [Theater], [Custom].
(Available only when the parking brake is applied
and USB video is selected.)
Aspect
Selects an aspect ratio for the screen of the unit.
(Available only when the parking brake is applied
and USB video is selected.)
Normal
Displays a 4:3 picture in its original size, with side
bars to fill the 16:9 screen.
Zoom
Displays a 16:9 picture that has been converted
into 4:3 letter box format.
Full
Displays a 16:9 picture in its original size.
Captions
Enlarges the picture horizontally, while fitting
captions in the screen.
Repeat play and shuffle play
Searching for a file from the list screen
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To use a cellular phone, connect it with this unit. For
details, see “Preparing a BLUETOOTH Device”
(page 8).
Note
The handsfree calling functions are not available when the
Apple CarPlay or Android Auto function is activated. In this
case, use the handsfree calling functions on its application.
Receiving a Call
1Touch when a call is received.
The phone call starts.
Note
The ringtone and talker’s voice are output only from the
front speakers.
To reject/end a call
Touch .
Making a Call
1Press HOME, then touch [Phone].
2Touch one of the call icons on the
BLUETOOTH phone display.
ɸ (call history)*
Select a contact from the call history list. The
unit stores the last 20 calls.
ɹ (redial)
Make a call automatically to the last contact
you made.
ɺ (contacts)*
Select a contact from the name list/number
list. To search for the desired contact in
alphabetical order from the name list, touch
.
ɻ (dialpad)
Enter the phone number.
ɼFavorites (favorites)
Select the stored contact.
To store the contact, see “Presetting phone
numbers” (page 14).
* The cellular phone needs to support PBAP (Phone
Book Access Profile).
3Touch .
The phone call starts.
You can store up to 6 contacts in the Favorites.
1On the phone screen, touch (contacts)
and select a phone number you want to
store in the Favorites.
The confirmation display appears.
2Touch [Add to Favorites].
3Select the preset you want to store.
The contact is stored in the Favorites.
Handsfree Calling
Presetting phone numbers
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Available Operations During a
Call
To adjust the ringtone volume
Press VOL +/– while receiving a call.
To adjust the talker’s voice volume
Press VOL +/– during a call.
To adjust the volume for the other party (Mic
gain adjustment)
During a handsfree call, touch , then set
[MIC Gain] to [High], [Middle], or [Low].
To reduce echo and noise (Echo/noise
canceler mode)
During a call, touch , then set [Speech Quality] to
[Mode 1] or [Mode 2].
To switch between handsfree mode and
handheld mode
During a call, touch to switch the phone call
audio between the unit and cellular phone.
Note
Depending on the cellular phone, this operation may not be
available.
To answer an incoming call automatically
Touch , then set [Auto Answer] to [ON].
Apple CarPlay
Apple CarPlay lets you use your iPhone in the car in
a way that allows you to stay focused on the road.
(Available only when your iPhone is connected to
the USB1 port.)
Notes on using Apple CarPlay
iPhone with iOS 7.1 or later is required. Update to
the latest iOS version before use.
Apple CarPlay can be used on iPhone 5 or later.
For details on compatible models, refer to the
compatibility list on the support site on the back
cover.
For details about Apple CarPlay, refer to the
manual supplied with your iPhone, or visit the
website of Apple CarPlay.
Since the GPS on your iPhone is used, place your
iPhone where it can easily receive a GPS signal.
1Connect your iPhone to the USB1 port.
To connect an iPhone, use a USB connection
cable for iPhone (not supplied).
2Press HOME, then touch the Apple CarPlay
icon.
Your iPhone’s display appears on the display of
the unit. Touch and control the applications.
Use of the Apple CarPlay logo means that a vehicle
user interface meets Apple performance standards.
Apple is not responsible for the operation of this
vehicle or its compliance with safety and regulatory
standards.
Please note that the use of this product with iPhone
may affect wireless performance.
Android Auto™
Android Auto extends the Android platform into the
car in a way that’s purpose-built for driving.
(Available only when your Android phone is
connected to the USB1 port.)
Notes on using Android Auto
Android phone with Android 5.0 or higher is
required. Update to the latest OS version before
use.
Your Android phone needs to support Android
Auto. For details on compatible models, refer to
the compatibility list on the support site on the
back cover.
Download the Android Auto app on Google Play.
For details about Android Auto, refer to the
manual supplied with your Android phone, or visit
the website of Android Auto.
Useful Functions
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Since the GPS on your Android phone is used,
place your Android phone where it can easily
receive a GPS signal.
• Android Auto may not be available in your country
or region.
1Connect your Android phone to the USB1
port.
To connect an Android phone, use an
appropriate connection cable (not supplied).
2Press HOME, then touch the Android Auto
icon.
The Android Auto interface will be displayed full-
screen on the display of the unit. Touch and
control the applications.
WebLink
WebLink™ allows you to enjoy the WebLink™ apps
such as a video or music player on the connected
iPhone/Android phone.
(Available only when your iPhone/Android phone is
connected to the USB1 port.)
Notes on using WebLink™
Android phone with Android 5.0 or higher, or
iPhone with iOS 10 or later is required. Update to
the latest OS version before use.
Your iPhone/Android phone needs to support the
WebLink™ apps. For details on compatible
models, refer to the compatibility list on the
support site on the back cover.
Download the WebLink™ apps available on
Google Play for your Android phone, and available
on the App Store for iOS devices.
For details about the WebLink™ apps, refer to the
manual supplied with your WebLink™ apps, or
visit the website of WebLink™ apps.
The WebLink™ function and/or a certain
WebLink™ app may not be available in your
country or region.
1Connect your iPhone/Android phone to the
USB1 port.
When connecting an iPhone, use a USB
connection cable for iPhone (not supplied).
2Press HOME, then touch the WebLink™ icon.
The WebLink™ display appears on the unit.
Touch and control the apps.
Tip
You can switch the app between Apple CarPlay/Android
Auto and WebLink™ if these apps are installed on your
iPhone/Android phone.
Using Gesture Command
You can perform frequently-used operations by
swiping your finger on the reception/playback
display.
Note
The gesture commands explained below are not available
on the screens of Apple CarPlay, Android Auto and
WebLink™.
Do this To
Swipe left to right
Radio reception:
seek forward stations.
(The same as pressing and
holding Ñ.)
SiriusXM reception:
tune the next channel
(channel +).
Video/audio playback:
skip forward a file/track.
(The same as Ñ.)
Swipe right to left
Radio reception:
seek backward stations.
(The same as pressing and
holding Ã.)
SiriusXM reception:
tune the previous channel
(channel –).
Video/audio playback:
skip backward a file/track.
(The same as Ã.)
Swipe upwards
Radio reception:
receive stored stations
(go forward).
SiriusXM reception:
tune the next preset (preset +).
Swipe downwards
Radio reception:
receive stored stations
(go backward).
SiriusXM reception:
tune the previous preset
(preset –).
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Basic Setting Operation
You can set items in the following setup categories:
General Settings (General), Sound Settings (Sound),
Visual Settings (Visual), BLUETOOTH Settings
(Bluetooth).
1Press HOME, then touch [Settings].
2Touch one of the setup category.
The items that can be set differ depending on
the source and settings.
3Move the scrollbar up and down to select
the desired item.
To return to the previous display
Touch .
To switch to the playback screen
Touch .
General Settings (General)
Language
Selects the display language: [English],
[Español], [Français], [Deutsch], [Italiano],
[Português], [Русский], [ ], [ ], [ ],
[], [].
Demo
Activates the demonstration: [OFF], [ON].
Date/Time
Set Date/Time
Sets the date and clock time: [Auto(RDS)],
[Manual].
Date Format
Selects the format: [DD/MM/YY], [MM/DD/YY],
[YY/MM/DD].
Time Format
Selects the format: [12-hour], [24-hour].
Beep
Activates the operation sound: [OFF], [ON].
Rear View Camera
Selects the image from the rear view camera:
[OFF], [Normal], [Reverse] (mirror image).
[Guide Line Adjust] adjusts the guide on the
picture from the rear view camera.
Touch the near side ɸ or far
side ɹ (red portions) of the
guide to adjust.
Touch /// to adjust
the guide position, and touch
or to adjust the guide width.
Steering Control
Selects the input mode for the connected remote
control. To prevent a malfunction, be sure to
match the input mode with the connected
remote control before use.
Custom
Input mode for the steering wheel remote
control (follow the procedures of to register
functions on the connected remote control).
Preset
Input mode for the wired remote control
excluding the steering wheel remote control.
The steering button panel appears.
ɞPress and hold the button you want to assign
to the steering wheel.
The button on the panel lights up (standby).
ɟPress and hold the button on the steering
wheel you want to assign the function to.
The button on the panel will change the color
(highlighted or encircled by an orange line).
ɠTo register other functions, repeat steps ɞ
and ɟ.
(Available only when [Steering Control] is set to
[Custom].)
Notes
• While making settings, the connected remote control
cannot be used even though some functions have
already been registered. Use the buttons on the unit.
• If an error occurs while registering, all the registered
information is cleared. Restart registration from the
beginning.
• This function may not be available on some vehicles.
For details on the compatibility of your vehicle, visit the
support site on the back cover.
SXM Reset
Initializes the SiriusXM Connect Vehicle Tuner
settings (preset channels/parental lock): [Reset],
[Cancel].
Factory Reset
Initializes all the settings to the factory settings.
Firmware Version
Updates and confirms the firmware version.
Open Source Licenses
Displays the software licenses.
Settings
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Sound Settings (Sound)
EXTRA BASS
Reinforces bass sound in synchronization with
the volume level: [OFF], [1], [2].
EQ10/Subwoofer
Selects an equalizer curve and adjusts the
subwoofer level.
EQ10
Selects the equalizer curve: [OFF], [R&B], [Rock],
[Pop], [Hip-Hop], [Dance], [EDM], [Jazz], [Soul],
[Country], [Custom].
[Custom] adjusts the equalizer curve: -6 to +6.
Subwoofer
Adjusts the volume level of the subwoofer:
[OFF], -10 to +10.
DSO (Dynamic Stage Organizer)
Enhances audio output: [OFF], [Low], [Middle],
[High].
(Available when any source is selected.)
Balance/Fader
Adjusts the balance/fader level.
Balance
Adjusts the sound balance between the left and
right speakers: [L15] to [R15].
Fader
Adjusts the sound balance between the front
and rear speakers: [Front 15] to [Rear 15].
Crossover
Adjusts the cut-off frequency and subwoofer
phase.
High Pass Filter
Selects the cut-off frequency of the front/rear
speakers: [OFF], [50Hz], [60Hz], [80Hz], [100Hz],
[120Hz].
Low Pass Filter
Selects the cut-off frequency of the subwoofer:
[OFF], [50Hz], [60Hz], [80Hz], [100Hz], [120Hz].
Subwoofer Phase
Selects the subwoofer phase: [Normal],
[Reverse].
Advanced
Adjusts the further settings for the speaker
connection.
Subwoofer Direct
Selects the mode for the subwoofer connected
to the rear speaker lead without a power
amplifier: [OFF], [1], [2], [3].
[1] to [3] increases the subwoofer audio level as
the setting number increases.
[OFF] cancels the subwoofer direct connection
mode.
Be sure to connect a 4 Ω to 8 Ω subwoofer to
either of the rear speaker leads. Do not connect a
speaker to the other rear speaker lead.
Speaker Impedance Load
Sets the impedance load of the speaker
connection: [4 Ohm] (4 Ω load connection), [2
Ohm] (2 Ω load connection).
Be sure to set to [2 Ohm] when making the
speaker parallel connection for high volume
playback.
Volume Limiter
Sets the limit of the maximum volume to prevent
an internal error of the unit: 30 to 50.
Visual Settings (Visual)
Wallpaper
Changes the wallpaper by touching the desired
color.
Dimmer for Monitor & Illum.
Dims the display and the button illumination:
[OFF], [Auto], [ON].
([Auto] is available only when the illumination
control lead is connected and works when the
head light is turned on.)
adjusts the brightness level when the
dimmer is activated: -5 to +5.
Illum. Level on Monitor OFF
Dims the button illumination when the monitor
is turned off: [OFF], [1], [2], [3], [4].
BLUETOOTH Settings (Bluetooth)
Bluetooth Connection
Activates the BLUETOOTH signal: [OFF], [ON],
[Pairing] (enters into pairing standby mode).
Bluetooth Device Info
Displays the information of the BLUETOOTH
device connected to the unit.
(Available only when [Bluetooth Connection] is
set to [ON] and a BLUETOOTH device is
connected to the unit.)
Bluetooth Reset
Initializes all BLUETOOTH-related settings such as
pairing information, call history, history of
connected BLUETOOTH devices, etc.
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Updating the Firmware
To update the firmware, visit the support site on the
back cover, then follow the online instructions.
Note
During the update, do not remove the USB device.
Precautions
Power antenna (aerial) extends automatically.
When you transfer ownership or dispose of your
car with the unit installed, initialize all the settings
to the factory settings by performing the factory
reset (page 17).
Do not splash liquid onto the unit.
Notes on safety
Comply with your local traffic rules, laws, and
regulations.
While driving
Do not watch or operate the unit, as it may lead
to distraction and cause an accident. Park your
car in a safe place to watch or operate the unit.
Do not use the setup feature or any other
function which could divert your attention from
the road.
When backing up your car, be sure to look back
and watch the surroundings carefully for your
safety even if the rear view camera is connected.
Do not depend on the rear view camera
exclusively.
While operating
Do not insert your hands, fingers, or foreign
objects into the unit as it may cause injury or
damage to the unit.
Keep small articles out of the reach of children.
Be sure to fasten seatbelts to avoid injury in the
event of sudden movement of the car.
Notes on LCD panel
Do not get the LCD panel wet
or expose it to liquids. This
may cause a malfunction.
Do not press down hard on
the LCD panel as doing so
can distort the picture or
cause a malfunction (i.e., the
picture may become unclear
or the LCD panel may be
damaged).
Do not touch the panel with objects other than
with your finger as it may damage or break the
LCD panel.
Clean the LCD panel with a dry soft cloth. Do not
use solvents such as benzine, thinner,
commercially available cleaners, or antistatic spray.
Do not use the unit outside the temperature range
0 ºC to 40 ºC (32 ºF to 104 ºF).
If your car was parked in a cold or hot place, the
picture may not be clear. However, the monitor is
not damaged and the picture will become clear
after the temperature in your car becomes normal.
Some stationary blue, red, or green dots may
appear on the monitor. These are called “bright
spots” and can happen with any LCD. The LCD
panel is precision-manufactured with more than
99.99% of its segments functional. However, it is
possible that a small percentage (typically 0.01%)
of the segments may not light up properly. This
will not, however, interfere with your viewing.
Notes on the touch panel
This unit uses a capacitive touch panel. Touch the
panel directly with your fingertip.
Multi-touch operation is not supported on this
unit.
Do not touch the panel with sharp objects such as
a needle, pen, or fingernail. Operation with a
stylus is not supported on this unit.
Touching the panel with a gloved finger may cause
the unit to operate incorrectly or not respond.
Do not let any objects contact the touch panel. If
the panel is touched by an object other than your
fingertip, the unit may not respond correctly.
Since glass material is used for the panel, do not
subject the unit to strong shock. If cracking or
chipping occurs on the panel, do not touch the
damaged part as it may cause injury.
Keep other electrical devices away from the touch
panel. They may cause the touch panel to
malfunction.
If there are water droplets on the touch panel, or if
you touch the panel with wet fingertips, the touch
panel may not react correctly.
Additional Information
Preventing an accident
Pictures appear only after you park the car and
set the parking brake.
If the car starts moving during video playback,
the following caution is displayed and you
cannot watch the video.
[Video blocked for your safety.]
Do not operate the unit or watch the monitor
while driving.
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USB1 port:
–WMA (.wma)*
1*2
Bit rate: 48 kbps – 192 kbps (Supports variable bit
rate (VBR))*3
Sampling frequency*4: 44.1 kHz
–MP3 (.mp3)*
1*2
Bit rate: 48 kbps – 320 kbps (Supports variable bit
rate (VBR))*3
Sampling frequency*4: 32 kHz, 44.1 kHz, 48 kHz
–AAC (.m4a)*
1*2
Bit rate: 40 kbps – 320 kbps (Supports variable bit
rate (VBR))*3
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits
FLAC (.flac)*1*6
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits
–WAV (.wav)*
1
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 16 bits, 24 bits
–Xvid (.avi)
Video codec: MPEG-4 Advanced Simple Profile
Audio codec: MP3 (MPEG-1 Layer3)
Bit rate: Max. 4 Mbps
Frame rate: Max. 30 fps (30p/60i)
Resolution: Max. 1280 × 720*5
–MPEG-4 (.mp4)
Video codec: MPEG-4 Advanced Simple Profile,
AVC Baseline Profile
Audio codec: AAC
Bit rate: Max. 4 Mbps
Frame rate: Max. 30 fps (30p/60i)
Resolution: Max. 1280 × 720*5
–WMV (.wmv, .avi)*
1
Video codec: WMV3, WVC1
Audio codec: MP3, WMA
Bit rate: Max. 6 Mbps
Frame rate: Max. 30 fps
Resolution: Max. 720 × 480*5
–MKV (.mkv)
Video codec: MPEG-4 Advanced Simple Profile,
AVC Baseline Profile
Audio codec: MP3, AAC
Bit rate: Max. 5 Mbps
Frame rate: Max. 30 fps
Resolution: Max. 1280 × 720*5
USB2 port:
–WMA (.wma)*
1*2
Bit rate: 48 kbps – 192 kbps (Supports variable bit
rate (VBR))*3
Sampling frequency*4: 44.1 kHz
–MP3 (.mp3)
*1*2
Bit rate: 48 kbps – 320 kbps (Supports variable bit
rate (VBR))*3
Sampling frequency*4: 32 kHz, 44.1 kHz, 48 kHz
–FLAC (.flac)
*1
Sampling frequency*4: 8 kHz – 48 kHz
Bit per sample (Quantization bit): 8 bits, 16 bits,
24 bits
*1 Copyright-protected files and multi-channel audio files
cannot be played back.
*2 DRM (Digital Rights Management) files cannot be played
back.
*3 Non-standard bit rates or non-guaranteed bit rates are
included depending on the sampling frequency.
*4 Sampling frequency may not correspond to all encoders.
*5 These numbers indicate the maximum resolution of
playable video and do not indicate the player’s display
resolution. The display resolution is 800 × 480.
*6 Displaying the tag information is not supported.
Note
Some files may not be played back even though their file
formats are supported by the unit.
• For details on compatible iPhone models, visit the support
site on the back cover.
• Use of the Made for Apple badge means that an accessory
has been designed to connect specifically to the Apple
product(s) identified in the badge, and has been certified
by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this device or
its compliance with safety and regulatory standards.
Please note that the use of this accessory with an Apple
product may affect wireless performance.
This product contains software that Sony uses under a
licensing agreement with the owner of its copyright. We are
obligated to announce the contents of the agreement to
customers under requirement by the owner of copyright for
the software.
For details on software licenses, select [Open Source
License] in [General] (page 17).
Notice on GNU GPL/LGPL applied software
This product contains software that is subject to the
following GNU General Public License (hereinafter referred
to as “GPL”) or GNU Lesser General Public License
(hereinafter referred to as “LGPL”). These establish that
customers have the right to acquire, modify, and
redistribute the source code of said software in accordance
with the terms of the GPL or LGPL displayed on this unit.
The source code for the above-listed software is available
on the Web.
To download, please access the following URL then select
the model name “XAV-AX7000.”
URL: http://www.sony.net/Products/Linux/
Please note that Sony cannot answer or respond to any
inquiries regarding the content of the source code.
If you have any questions or problems concerning your unit
that are not covered in this Operating Instructions, consult
your nearest Sony dealer.
Supported formats for USB playback
About iPhone
Notice on license
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Maintenance
Replacing the lithium battery (CR2025) of the
remote commander
When the battery becomes weak, the range of the
remote commander becomes shorter.
CAUTION
Danger of explosion if battery is incorrectly
replaced. Replace only with the same or equivalent
type.
Note on the lithium battery
Keep the lithium battery out of the reach of children. Should
the battery be swallowed, immediately consult a doctor.
Specifications
FOR THE CUSTOMERS IN THE USA. NOT
APPLICABLE IN CANADA, INCLUDING IN THE
PROVINCE OF QUEBEC.
POUR LES CLIENTS AUX ÉTATS-UNIS. NON
APPLICABLE AU CANADA, Y COMPRIS LA
PROVINCE DE QUÉBEC.
AUDIO POWER SPECIFICATIONS
CTA2006 Standard
Power Output: 45 Watts RMS × 4 at
4Ohms < 1% THD+N
SN Ratio: 80 dBA (reference: 1 Watt into
4 Ohms)
Monitor section
Display type: Wide LCD color monitor
Dimensions: 6.95 in
System: TFT active matrix
Number of pixels:
1,152,000 pixels (800 × 3 (RGB) × 480)
Color system:
PAL/NTSC automatic select for CAMERA IN
terminal
Tuner section
FM
Tuning range: 87.5 MHz – 107.9 MHz
Usable sensitivity: 7 dBf
Signal-to-noise ratio: 70 dB (mono)
Separation at 1 kHz: 45 dB
AM
Tuning range: 530 kHz – 1,710 kHz
Sensitivity: 32 μV
USB player section
Interface:
USB1 port: USB (Hi-speed)
USB2 port: USB (Full-speed)
Maximum current:
USB1 port: 1.5 A
USB2 port: 500 mA
Wireless communication
Communication System:
BLUETOOTH Standard version 3.0
Output:
BLUETOOTH Standard Power Class 2
(Max. +4 dBm)
Maximum communication range*1:
Line of sight approx. 10 m (33 ft)
Frequency band:
2.4 GHz band (2.4000 GHz – 2.4835 GHz)
Modulation method: FHSS
+ side up
Lithium battery (CR2025)
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Compatible BLUETOOTH Profiles*2:
A2DP (Advanced Audio Distribution Profile) 1.3
AVRCP (Audio Video Remote Control Profile) 1.3
HFP (Handsfree Profile) 1.6
PBAP (Phone Book Access Profile) 1.1
Corresponding codec: SBC, AAC
*1 The actual range will vary depending on factors such as
obstacles between devices, magnetic fields around a
microwave oven, static electricity, reception sensitivity,
antenna (aerial)’s performance, operating system,
software application, etc.
*2 BLUETOOTH standard profiles indicate the purpose of
BLUETOOTH communication between devices.
Power amplifier section
Outputs: Speaker outputs
Speaker impedance: 2 Ω/4 Ω – 8 Ω
Maximum power output: 100 W × 4 (at 4 Ω)
General
Power requirements: 12 V DC car battery
(negative ground (earth))
Rated current consumption: 10 A
Dimensions:
Approx. 178 mm × 100 mm × 179 mm
(7 1/8 in × 4 in × 7 1/8 in) (w/h/d)
Mounting dimensions:
Approx. 182 mm × 111 mm × 160 mm
(7 1/4 in × 4 3/8 in × 6 3/8 in) (w/h/d)
Mass: Approx. 1.2 kg (2 lb 11 oz)
Package contents:
Main unit (1)
Parts for installation and connections (1 set)
Remote commander (1): RM-X170
Microphone (1)
Cable for steering wheel remote input: RC-SR1
Optional accessories/equipment:
SiriusXM Connect Vehicle Tuner: SXV100, SXV200,
SXV300
Ask the dealer for detailed information.
Design and specifications are subject to change
without notice.
SiriusXM Connect Vehicle Tuner and Subscription sold
separately.
www.siriusxm.com
Sirius, XM and all related marks and logos are trademarks of
Sirius XM Radio Inc. All rights reserved.
The Bluetooth® word mark and logos are registered
trademarks owned by the Bluetooth SIG, Inc. and any use of
such marks by Sony Corporation is under license. Other
trademarks and trade names are those of their respective
owners.
Windows Media is either a registered trademark or
trademark of Microsoft Corporation in the United States
and/or other countries.
This product is protected by certain intellectual property
rights of Microsoft Corporation. Use or distribution of such
technology outside of this product is prohibited without a
license from Microsoft or an authorized Microsoft subsidiary.
Apple, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries.
Apple CarPlay is a trademark of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the
U.S. and other countries and is used under license.
Android, Android Auto, Google and Google Play are
trademarks of Google LLC.
WebLink™ is a trademark of Abalta Technologies, Inc.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL
PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-
COMMERCIAL USE OF A CONSUMER FOR DECODING VIDEO
IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD
(“MPEG-4 VIDEO”) THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO.
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY
OTHER USE.
ADDITIONAL INFORMATION INCLUDING THAT RELATING TO
PROMOTIONAL, INTERNAL AND COMMERCIAL USES AND
LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE FOR THE PERSONAL AND NON-
COMMERCIAL USE OF A CONSUMER TO
(i)ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”)
AND/OR
(ii)DECODE AVC VIDEO THAT WAS ENCODED BY A
CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM
A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM
MPEG LA, L.L.C. SEE
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT
PORTFOLIO LICENSE AND VC-1 PATENT PORTFOLIO LICENSE
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A
CONSUMER TO DECODE VIDEO IN COMPLIANCE WITH THE
AVC STANDARD (“AVC VIDEO”) AND/OR THE VC-1 STANDARD
(“VC-1 VIDEO”) THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY
AND/OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO AND/OR VC-1 VIDEO. NO
LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER
USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM
MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM
All other trademarks are trademarks of their respective
owners.
Copyrights
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Troubleshooting
The following checklist will help you remedy
problems you may encounter with your unit.
Before going through the checklist below, check
the connection and operating procedures.
For details on using the fuse and removing the unit
from the dashboard, see “Connection/Installation”
(page 28).
If the problem is not solved, visit the support site on
the back cover.
General
There is no beep sound.
qAn optional power amplifier is connected and
you are not using the built-in amplifier.
The fuse has blown.
The unit makes noise when the position of the
ignition is switched.
qThe leads are not matched correctly with the car’s
accessory power connector.
The display disappears from/does not appear on
the monitor.
qThe monitor off function is activated (page 6, 7).
Touch anywhere on the display to turn the
display back on.
Menu items cannot be selected.
qUnavailable menu items are displayed in gray.
The USB functions do not work properly.
qDo not use a USB extension cable as it may cause
deterioration of signal quality.
Use a shorter USB cable when connecting the
USB device, or replace the USB cable with a new
one.
The unit cannot be operated.
qPress and hold HOME for more than 10 seconds
to restart the unit. For your safety, do not restart
the unit while you are driving.
Touch panel
The touch panel does not react to your touch
correctly.
qTouch one part of the touch panel at a time. If
two or more parts are touched simultaneously,
the touch panel will not react correctly.
qTouch the pressure sensitive panel firmly.
qThe touch panel does not react when touching
with a wet fingertip or when water droplets are
on the touch panel.
Dry your wet fingertips well, or fully wipe water
droplets off of the touch panel.
Multi-touch is not recognized.
qMulti-touch operation is not supported on this
unit.
Radio
The radio reception is poor.
Static noise occurs.
qConnect the antenna (aerial) firmly.
RDS
PTY displays [PTY not found.].
qThe current station is not an RDS station, or the
radio reception is poor.
Picture
There is no picture/picture noise occurs.
qA connection has not been made correctly.
qCheck the connection between this unit and
other equipment and set the input selector of the
equipment to the source corresponding to this
unit.
qInstallation is not correct.
Install the unit at an angle of less than 30° in a
sturdy part of the car.
qThe parking cord (light green) is not connected to
the parking brake switch cord, or the parking
brake is not applied.
The picture does not fit in the screen.
qThe aspect ratio is fixed on the playback source.
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Sound
There is no sound/sound skips/sound cracks.
qA connection has not been made correctly.
qCheck the connection between this unit and the
connected equipment and set the input selector
of the equipment to the source corresponding to
this unit.
qInstallation is not correct.
Install the unit at an angle of less than 30° in a
sturdy part of the car.
qThe unit is in pause/reverse/fast-forward mode.
qThe settings for the outputs are not made
correctly.
qThe volume is too low.
qThe ATT function is activated.
qThe format is not supported.
Check if the format is supported by this unit
(page 20).
Sound is noisy.
qKeep cords and cables away from each other.
USB playback
Items cannot be played.
qReconnect the USB device.
qThe USB port to which the USB device is
connected is not appropriate.
Connect the USB device to the appropriate USB
port that supports the file formats (page 12).
The USB device takes longer to play.
qThe USB device contains large-sized files or files
with a complicated tree structure.
Audio files cannot be played.
qUSB devices formatted with file systems other
than FAT12, FAT16, FAT32 or exFAT*1 are
unsupported.*2
qThe USB port to which the USB device is
connected is not appropriate.
Connect the USB device to the appropriate USB
port that supports the file systems (page 12).
*1 USB devices formatted with the exFAT file system are
available only when connected to the USB1 port.
*2 This unit supports FAT12, FAT16, FAT32 and exFAT, but
some USB device may not support all of these. For
details, refer to the operating instructions of each USB
device or contact the manufacturer.
Operations cannot be performed.
qThe USB mode of the device is not set to the
appropriate mode.
Make sure that the USB mode of the device is
set to MSC or MTP mode.
qThe USB port to which the USB device is
connected is not appropriate.
Connect the USB device to the appropriate USB
port that supports the features (page 12).
BLUETOOTH
The other BLUETOOTH device cannot detect this
unit.
qSet [Bluetooth Connection] to [ON] (page 18).
qWhile connecting to a BLUETOOTH device, this
unit cannot be detected by another device.
Terminate the current connection and search for
this unit from the other device.
qDepending on your smartphone or cellular
phone, you may need to delete this unit from the
history of the connected smartphone or cellular
phone, then pair them again (page 8).
Connection is not possible.
qCheck the pairing and connection procedures in
the manual of the other device, etc., and perform
the operation again.
The name of the detected device does not
appear.
qDepending on the status of the other device, it
may not be possible to obtain the name.
There is no ringtone.
qRaise the volume while receiving a call.
The talkers voice volume is low.
qRaise the volume during a call.
The other party says that the volume is too low
or high.
qAdjust the [MIC Gain] level (page 15).
Echo or noise occurs during call conversations.
qReduce the volume.
qSet [Speech Quality] to [Mode 1] or [Mode 2].
(page 15).
qIf ambient noise other than the phone call sound
is loud, try reducing this noise.
Shut the window if road noise is loud.
Lower the air conditioner if the air conditioner is
loud.
The phone sound quality is poor.
qPhone sound quality depends on reception
conditions of the cellular phone.
Move your car to a place where you can
enhance the cellular phone’s signal if the
reception is poor.
The volume of the connected BLUETOOTH device
is low or high.
qVolume level will differ depending on the
BLUETOOTH device.
Reduce the volume level differences between
this unit and the BLUETOOTH device (page 12).
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The sound skips during audio streaming or the
BLUETOOTH connection fails.
qReduce the distance between the unit and the
BLUETOOTH device.
qIf the BLUETOOTH device is stored in a case which
interrupts the signal, remove the case while
using the device.
qSeveral BLUETOOTH devices or other devices (e.g.
ham radio devices) which emit radio waves are
used nearby.
Turn off the other devices.
Increase the distance between the unit and
other devices.
qPlayback sound stops momentarily when this
unit is connecting to a cellular phone. This is not
a malfunction.
The connected BLUETOOTH device cannot be
controlled during audio streaming.
qCheck that the connected BLUETOOTH device
supports AVRCP.
Some functions do not work.
qCheck that the connecting device supports the
functions in question.
A call is answered unintentionally.
qThe connecting phone is set to start a call
automatically.
q[Auto Answer] of this unit is set to [ON] (page 15).
Pairing failed due to time out.
qDepending on the connecting device, the time
limit for pairing may be short. Try completing the
pairing within the time.
Cannot pair.
qThe unit may not be able to pair with a previously
paired BLUETOOTH device after initializing the
unit if the pairing information of the unit is on the
BLUETOOTH device. In this case, delete the
pairing information of the unit from the
BLUETOOTH device, and then pair them again.
The BLUETOOTH function cannot be operated.
qTurn the ignition off. Wait for a while, then turn
the ignition to the ACC position.
No sound is output from the car speakers during
a handsfree call.
qIf the sound is output from the cellular phone, set
the cellular phone to output the sound from the
car speakers.
SiriusXM Connect Vehicle Tuner
A mature channel is not blocked although
parental control setting has been made.
qIf you tune to a mature channel, the passcode
display will appear. Once you have entered the
passcode, you will have unblocked parental
control for all channels until the unit is powered
down or you turn parental control back on.
Set [Parental Control] to [Locked] in the SXM
option ( ) again (page 11).
Apple CarPlay
The Apple CarPlay icon does not appear on the
HOME screen.
qYour iPhone is not compatible with Apple
CarPlay.
Refer to the compatibility list on the support
site on the back cover.
qDisconnect your iPhone from the USB1 port and
reconnect it again.
qThe USB port to which your iPhone is connected
is not appropriate.
Connect your iPhone to the USB1 port.
qApple CarPlay may not be available in your
country or region.
qMake sure a certified Lightning cable is used to
connect your iPhone and the unit.
Android Auto
The Android Auto icon does not appear on the
HOME screen.
qCheck your Android phone and accept the
disclaimers and permission requests required to
use Android Auto on your Android phone.
qThere is no Android Auto application installed on
your Android phone.
Download and install the Android Auto
application onto your Android phone.
qYour Android phone is not compatible with
Android Auto.
Android phone with Android 5.0 or higher is
required. Refer to the compatibility list on the
support site on the back cover.
qDisconnect your Android phone from the USB1
port and reconnect it again.
qThe USB port to which your Android phone is
connected is not appropriate.
Connect your Android phone to the USB1 port.
qAndroid Auto may not be available in your
country or region.
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Messages
General
Cannot play this content.
qThe currently selected content cannot be played
back, or skipped to the next one.
The content is not in a supported file format.
Check supported file formats (page 20).
Check audio output connections for a short or
improper impedance load.
qThe power from the power supply lead of the car
may not be sufficient.
Check the power connection. If no problem is
found in the connection, make the power
connection to the battery directly. If the
problem still persists, consult your nearest Sony
dealer.
qThe speaker load setting depending on the
speaker connection is not appropriate.
Make sure that [Speaker Impedance Load] in
[Advanced] is set to [2 Ohm] for the speaker
parallel connection, and [4 Ohm] for the
speaker connection other than the speaker
parallel connection (page 18). If the problem
still persists, consult your nearest Sony dealer.
Device no response
qThe unit does not recognize the connected USB
device.
Reconnect the USB device.
Check that the USB device is supported by the
unit.
No Playable Data
qThe USB device has no playable data.
Load music data/files into the USB device.
Overcurrent caution on USB.
qThe USB device is overloaded.
Disconnect the USB device.
The USB device may be out of order, or an
unsupported device is connected.
The unit has reduced volume output to reduce
temperature. Please allow unit to cool before
high volume playback is resumed.
qThe built-in thermal protector is activated.
Turn down the volume to lower the
temperature of this unit. Before resuming
playback at high volume, press and hold HOME
to turn in standby mode to fully cool off the
unit.
Set [Volume Limiter] in [Advanced] to a lower
number (page 18).
USB device not supported
qFor details on the compatibility of your USB
device, visit the support site on the back cover.
USB hub not supported
qUSB hubs are not supported on this unit.
BLUETOOTH
Bluetooth device is not found.
qThe unit cannot detect a connectable
BLUETOOTH device.
Check the BLUETOOTH setting of the
connecting device.
qNo device is in the list of registered BLUETOOTH
devices.
Perform pairing with a BLUETOOTH device
(page 8).
Handsfree device is not available.
qA cellular phone is not connected.
Connect a cellular phone (page 9).
SiriusXM Connect Vehicle Tuner
Channel Locked
Please Enter the Lock Code
qThe channel that you have requested is Locked
by the radio Parental Control feature. SeeTo set
a parental control” (page 11) for more information
on the Parental Control feature and how to access
locked channels.
Channel Not Available
qThe channel that you have requested is not a
valid SiriusXM channel or the channel that you
were listening to is no longer available.
qYou may also see this message briefly when first
connecting a new SiriusXM Connect Vehicle
Tuner.
Visit www.siriusxm.com in the USA or
www.siriusxm.ca in Canada for SiriusXM channel
lineup information.
Channel Not Subscribed
Call SiriusXM to Subscribe
qThe channel that you have requested is not
included in your SiriusXM subscription package
or the channel that you were listening to is no
longer included in your SiriusXM subscription
package.
If you have questions about your subscription
package or would like to subscribe to this
channel, please contact SiriusXM.
In the USA, visit www.siriusxm.com or call
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call
1-877-438-9677.
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Check Antenna
qThe radio has detected a fault with the SiriusXM
antenna (aerial).
qThe antenna (aerial) cable may be either
disconnected or damaged.
Verify that the antenna (aerial) cable is
connected to the SiriusXM Connect Vehicle
Tuner.
Inspect the antenna (aerial) cable for damage
and kinks.
Replace the antenna (aerial) if the cable is
damaged. SiriusXM products are available at
your local car audio retailer or online at
www.shop.siriusxm.com
Check SXM tuner.
qThe radio is having difficulty communicating with
the SiriusXM Connect Vehicle Tuner.
qThe tuner may be disconnected or damaged.
Verify that the SiriusXM Connect Vehicle Tuner
cable is securely connected to the radio.
Incorrect Pass Code entered
qPasscode input failed.
– Check that the passcode has been entered
correctly.
If you forget your passcode, perform
[SXM Reset] in [General] (page 17).
Note that performing [SXM Reset] will initialize
all the SiriusXM settings and stored contents in
the SiriusXM Connect Vehicle Tuner.
No Preset
qThere is no preset channel.
To store a channel, touch and hold the preset
key (1 to 6) after tuning the channel you want to
store.
No Signal
qSiriusXM Connect Vehicle Tuner is having
difficulty receiving the SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear
view of the sky.
Verify that the SiriusXM magnetic mount
antenna (aerial) is mounted on a metal surface
on the outside of the vehicle.
Move the SiriusXM antenna (aerial) away from
any obstructions.
Inspect the antenna (aerial) cable for damage
and kinks.
Consult the SiriusXM Connect Vehicle Tuner
installation manual for more information on
antenna (aerial) installation.
Replace the antenna (aerial) if the cable is
damaged. SiriusXM products are available at
your local car audio retailer or online at
www.shop.siriusxm.com
Subscription Updated
Press Enter to Continue
qThe radio has detected a change in your SiriusXM
subscription status.
Press Enter to clear the message.
If you have questions about your subscription,
please contact SiriusXM.
In the USA, visit www.siriusxm.com or call
1-866-635-2349.
In Canada, visit www.siriusxm.ca or call
1-877-438-9677.
If these solutions do not help improve the situation,
consult your nearest Sony dealer.
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Cautions
Do not install this unit in a car that has no ACC
position. The display of the unit does not turn off
even after turning the ignition off, and this causes
battery drain.
Run all ground (earth) leads to a common
ground (earth) point.
Do not get the leads trapped under a screw or
caught in moving parts (e.g., seat railing).
Before making connections, turn the car ignition
off to avoid short circuits.
Connect the yellow and red power supply leads
only after all other leads have been connected.
Be sure to insulate any loose unconnected leads
with electrical tape for safety.
Choose the installation location carefully so that
the unit will not interfere with normal driving
operations.
Avoid installing the unit in areas subject to dust,
dirt, excessive vibration, or high temperature, such
as in direct sunlight or near heater ducts.
Use only the supplied mounting hardware for a
safe and secure installation.
Note on the power supply lead (yellow)
When connecting this unit in combination with other stereo
components, the amperage rating of the car circuit to which
the unit is connected must be higher than the sum of each
component’s fuse amperage rating.
Mounting angle adjustment
Adjust the mounting angle to less than 30°.
Parts List for Installation
This parts list does not include all the package
contents.
Connection/Installation
Precautions
ʓ
× 4
5 × max. 8 mm
(7/32 × max. 5/16 in)
ʔ
ʕʖ
ͪ
ͬ
ͫ
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Connection
FUSE 15A
*3
*3
*3
Subwoofer*1
Power amplifier*1
Smartphone, USB device
(for audio/video
playback)*8
from a wired remote control (not
supplied)*4*13
ʕ*6*7
White
White/black striped
Gray
Gray/black striped
Green
Green/black striped
Purple
Purple/black striped
Black
Yellow
Red
Blue/white striped
Orange/white striped
Light green
Purple/white striped
from a car antenna (aerial)*5
Rear view
camera*1
For details, see “Making
connections” (page 30).
Front speaker*1*2*11
Rear speaker*1*2*11
ʓ
Satellite radio tuner
(SiriusXM)*1*9
USB device (for audio
playback only)*8
Black
Yellow
When connecting to the battery directly*12
ͫ*10
ͪ
*3
*1
*1
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*1 Not supplied
*2 Speaker impedance: 4 Ω to 8 Ω × 4
*3 RCA pin cord (not supplied)
*4 Depending on the type of car, use an adaptor for a wired
remote control (not supplied).
For details on using the wired remote control, see “Using
the wired remote control” (page 31).
*5 Depending on the type of car, use an adaptor (not
supplied) if the antenna (aerial) connector does not fit.
*6 Whether in use or not, route the microphone input cord
so it does not interfere with driving operations. Secure
the cord with a clamp, etc., if it is installed around your
feet.
*7 For details on installing the microphone, see “Installing
the microphone” (page 31).
*8 Do not use a USB extension cable.
*9 For more information on how to install the SiriusXM
Connect Vehicle Tuner, consult the installation guide
included with the tuner.
*10
*11
Use speakers with 50W RMS or higher power input
capacity. Using Sony XB series full range speakers is
recommended.
*12
When the amperage rating of the fuse used on your car
is 10 A, make the power connection to the battery
directly to avoid short circuits.
*13
When using the steering wheel remote control, use the
connection cable RC-SR1 ͬ as necessary.
ɞTo a common ground (earth) point
First connect the black ground (earth) lead then
connect the yellow and red power supply leads.
ɟTo the +12 V power terminal which is
energized at all times
Be sure to first connect the black ground (earth)
lead to a common ground (earth) point.
ɠTo the +12 V power terminal which is
energized when the ignition switch is set to
the accessory position
Be sure to first connect the black ground (earth)
lead to a common ground (earth) point.
ɡTo the power antenna (aerial) control lead or
the power supply lead of the antenna (aerial)
booster
It is not necessary to connect this lead if there is
no power antenna (aerial) or antenna (aerial)
booster, or with a manually-operated telescopic
antenna (aerial).
To AMP REMOTE IN of an optional power
amplifier
This connection is only for amplifiers and a
power antenna (aerial). Connecting any other
system may damage the unit.
Note
It will take about 10 seconds to shut down the output of
REM OUT after the unit is turned off.
ɢTo a car’s illumination signal
Be sure to first connect the black ground (earth)
lead to a common ground (earth) point.
ɣTo the parking brake switch cord
The mounting position of the parking brake
switch cord depends on your car.
Be sure to connect the parking brake lead (light
green) of the power supply connection cable ʓ
to the parking brake switch cord.
ɤTo the +12 V power terminal of the car’s rear
lamp lead (only when connecting the rear
view camera)
When connecting to the battery directly
When the amperage rating of the fuse used on your
car is 10 A, make the power connection to the
battery directly to avoid short circuits.
̈́to a metal point of car
ͅto the positive battery terminal
Notes
ˎDespite connecting to the power supply lead of the
car, the unit may not fully provide its performance
due to insufficient power. In this case, make the
power connection to the battery directly.
ˎAll power wires connected to the positive battery post
should be fused within 450 mm (18 in) of the battery
post, and before they pass through any metal.
ˎMake sure that the car’s battery wires connected to
the car (ground (earth) to chassis)* are of a wire
gauge at least equal to that of the main power wire
connected from the battery to the head unit.
ˎDuring full-power operation, a current of more than
15 A will run through the system. Therefore, make
sure that the wires to be connected to the +12 V and
GND terminals of this unit are at least 14-Gauge
(AWG14) or have a sectional area of more than 2 mm²
(3/32 in).
If you have any questions or problems concerning
the connection, consult the dealer for details.
Making connections
ͫ
Parking brake switch cord
Hand brake type Foot brake type
*
Less than 450 mm (18 in)
+12 V car battery
Fuse (15 A)
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Subwoofer Easy Connection
You can use a subwoofer without a power amplifier
when it is connected to a rear speaker lead.
Note
Use a subwoofer with a 2 Ω impedance or 4 Ω to 8 Ω
impedance, and with adequate power handling
capacities to avoid damage.
Memory hold connection
When the yellow power supply lead is connected,
power will always be supplied to the memory
circuit even when the ignition switch is turned off.
Speaker connection
Before connecting the speakers, turn the unit off.
Use speakers with a 2 Ω impedance or 4 Ω to 8 Ω
impedance, and with adequate power handling
capacities to avoid damage.
Speaker Parallel Connection:
When making the speaker parallel connection for
a high volume playback, be sure to set [Speaker
Impedance Load] in [Advanced] to [2 Ohm]
(page 18).
To capture your voice during handsfree calling, you
need to install the microphone ʕ.
Cautions
It is extremely dangerous if the cord becomes
wound around the steering column or gearstick.
Be sure to keep it and other parts from interfering
with your driving operations.
If airbags or any other shock-absorbing
equipment are in your car, contact the store where
you purchased this unit or the car dealer before
installation.
Note
Before attaching the double-sided tape ʖ, clean the
surface of the dashboard with a dry cloth.
When using the steering wheel remote
control
Installation of the connection cable RC-SR1 ͬ is
required before use.
1To enable the steering wheel remote control, select
[General] q [Steering Control] q [Custom] q to
make the registration (page 17).
When the registration is complete, the steering
wheel remote control becomes available.
Notes on installing the connection cable RC-SR1 ͬ
• Refer to the support site on the back cover for details then
connect each lead properly to the appropriate leads.
Making an improper connection may damage the unit.
• Consulting the dealer or an experienced technician for
help is recommended.
When using the wired remote control
1To enable the wired remote control, set [Steering
Control] in [General] to [Preset] (page 17).
Front speaker
Subwoofer
Front speaker (4 Ω to 8 Ω),
min. 2 Ω in total
Rear speaker (4 Ω to 8 Ω),
min. 2 Ω in total
Installing the microphone
Using the wired remote control
ʖ
ʕ
Clip (not supplied)
ʕ
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Installation of the rear view camera (not supplied) is
required before use.
The picture from a rear view camera connected to
the CAMERA IN terminal is displayed when:
the back lamp of your car lights up (or the shift
lever is set to the R (reverse) position).
you press HOME, then touch [Rear Camera].
Installation
You may not be able to install this unit in some
Japanese cars. In such a case, consult your Sony
dealer.
When mounting this unit to the preinstalled
brackets of your car, use the supplied screws ʔ in
the appropriate screw holes based on your car:
T for TOYOTA and N for NISSAN.
Note
To prevent a malfunction, install only with the supplied
screws ʔ.
When replacing the fuse, be sure to
use one matching the amperage
rating stated on the original fuse.
If the fuse blows, check the power
connection and replace the fuse.
If the fuse blows again after
replacement, there may be an
internal malfunction. In such a case, consult your
nearest Sony dealer.
Using the rear view camera
Mounting the unit in a Japanese car
CAUTION
Do not touch the left side of the unit when
removing from the dashboard. The heatsink on
the left side of the unit remains hot right after
use.
ʔ
To the dashboard/center console
Parts supplied with
your car
ʔ
Bracket
Bracket
Fuse replacement
Fuse (15 A)
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©2019 Sony Corporation Printed in Thailand https://www.sony.net/
http://esupport.sony.com/
Support site
If you have any questions or for the latest support information on this product, please visit the web site below:
If you have any questions/problems regarding
this product, try the following:
1
Read Troubleshooting in these
Operating Instructions.
2
Please contact (U.S.A. only);
Call 1-800-222-7669
URL http://www.SONY.com
Smartphone app
Support by Sony app - Find information and get notification about your product:
https://sony.net/SBS
News & Alerts
Software updates
Tutorials
Tips & Tricks
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