Sony 24118Q GSM/WCDMA/LTE Phone with BT, DTS/UNII a/b/g/n/ac, & NFC User Manual Important

Sony Mobile Communications Inc GSM/WCDMA/LTE Phone with BT, DTS/UNII a/b/g/n/ac, & NFC User Manual Important

User_Manual_Important

Pri nt ed in XXX (Printers logotype)1222-9269.17©2014–2017Important informationSony Consumer Web siteAt www.sonymobile.com/support there is a support section where help and tips are onlya few clicks away. Here you will find the latest computer software updates and tips onhow to use your product more eciently.Service and supportYou have access to a portfolio of exclusive service advantages such as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony service partners.•A warranty period. Learn more about the warranty conditions in the Limited Warrantysection.At www.sonymobile.com/support or www.sonymobile.com/contact, you can find thelatest support tools and information. For operator-specific services and features, pleasecontact your network operator.You can also contact our Contact Centers or contact your local dealer. (Calls are chargedaccording to national rates, including local taxes, unless it is a toll-free number.)If your product needs service, please contact the dealer from whom it was purchased,or one of our service partners. To make a claim under the limited warranty, proof ofpurchase is required.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so might entail a potential health riskor product malfunction. If in doubt as to its proper function, have the productchecked by a certified service partner before charging or using it.Recommendations for care and safe use of our productsNote! Do not use a damaged device, such as a device with a cracked display or badlydented back cover, as it may cause injury or harm. Please contact an authorised SonyMobile repair partner to investigate a damaged device.•Handle with care and keep in a clean and dust-free place.• Warning! May explode if disposed of in fire.•Do not use in environments where relevant IP rating limitations, if applicable, areexceeded (including excess depths and/or pressures of liquid and/or dust) or expose toexcess humidity.•For optimum performance, the product should not be operated intemperatures below -10°C(+14°F) or above +45°C(+113°F). Do not expose thebattery to temperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modify the product. Only Sonyauthorised personnel should perform service.2•Consult with authorised medical sta and the instructions of the medical devicemanufacturer before using the product near pacemakers or other medical devices orequipment.•Discontinue use of electronic devices, or disable the radio transmitting functionality ofthe device, where required or requested to do so.•Do not use where a potentially explosive atmosphere exists.•Do not place the product, or install wireless equipment, in the area above an air bag in acar.• Caution: Cracked or broken displays may create sharp edges or splinters that could beharmful upon contact.•Do not use a Bluetooth Headset in positions where it is uncomfortable or will be subjectto pressure.•Your device generates heat when used or charging. To prevent irritation or discomfortfrom heat, avoid long periods of skin contact and ensure adequate ventilation. Use aheadset for long phone calls.ChildrenWarning! Keep out of the reach of children. Do not allow children to play withmobile devices or accessories. They could hurt themselves or others. Productsmay contain small parts that could become detached and create a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on the product. Do not use outdoors orin damp areas. Do not alter or subject the cord to damage or stress. Unplug the unitbefore cleaning it. Never alter the plug. If it does not fit into the outlet, have a properoutlet installed by an electrician. When a power supply is connected there is a small drainof power. To avoid this small energy waste, disconnect the power supply when theproduct is fully charged. Use of charging devices that are not Sony branded may poseincreased safety risks.BatteryNew or idle batteries can have short-term reduced capacity. Fully charge the batterybefore initial use. Use for the intended purpose only. Charge the battery in temperaturesbetween +5°C(+41°F) and +45°C(+113°F). Do not put the battery into your mouth. Do not letthe battery contacts touch another metal object. Turn o the product before removing thebattery. Performance depends on temperatures, signal strength, usage patterns, featuresselected and voice or data transmissions. Only Sony service partners should remove orreplace built-in batteries. Use of batteries that are not Sony branded may pose increasedsafety risks. Replace the battery only with another Sony battery that has been qualifiedwith the product per the standard IEEE-1725. Use of an unqualified battery may present arisk of fire, explosion, leakage or other hazard.Personal medical devicesMobile devices / devices with radio transmitters may aect implanted medical equipment.Reduce risk of interference by keeping a minimum distance of 15 cm(6 inches) betweenthe Sony product and the medical device. Use the Sony device at your right ear, whenapplicable. Do not carry the device in your breast pocket. Turn o the device if yoususpect interference. For use in proximity to personal medical devices, please consult aphysician and the device manufacturer.3DrivingIn some cases, vehicle manufacturers may forbid the use of mobile devices in theirvehicles unless a handsfree kit with an external antenna supports the installation. Checkwith the vehicle manufacturer's representative to be sure that a mobile device orBluetooth handsfree will not aect the electronic systems in the vehicle. Full attentionshould be given to driving at all times and local laws and regulations restricting the use ofwireless devices while driving must be observed.GPS/Location based functionsSome products provide GPS/Location based functions. Location determining functionalityis provided “As is” and “With all faults”. Sony does not make any representation orwarranty as to the accuracy of such location information.Use of location-based information by the device may not be uninterrupted or error freeand may additionally be dependent on network service availability. Please note thatfunctionality may be reduced or prevented in certain environments such as buildinginteriors or areas adjacent to buildings.Caution: Do not use GPS functionality in a manner which causes distraction fromdriving.Emergency callsCalls cannot be guaranteed under all conditions. Never rely solely upon Sony Mobiledevices for essential communication. Calls may not be possible in all areas, on allnetworks, or when certain network services and/or mobile device features are used.Please note that some Sony devices are not capable of supporting voice calls, includingemergency calls.AntennaUse of antenna devices not marketed by Sony could damage the mobile device, reduceperformance, and produce Specific Absorption Rate (SAR) levels above the establishedlimits. Do not cover the antenna with your hand as this aects call quality, power levelsand can shorten talk and standby times.Radio Frequency (RF) exposure and Specific Absorption Rate (SAR)When the mobile device or Bluetooth handsfree functionality is turned on, it emits lowlevels of radio frequency energy. International safety guidelines have been developedthrough periodic and thorough evaluation of scientific studies. These guidelines establishpermitted levels of radio wave exposure. The guidelines include a safety margin designedto assure the safety of all persons and to account for any variations in measurements.Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed bythe body when using a mobile device. The SAR value is determined at the highestcertified power level in laboratory conditions, but because the device is designed to usethe minimum power necessary to access the chosen network, the actual SAR level can bewell below this value. There is no proof of dierence in safety based on dierence in SARvalue.Products with radio transmitters sold in the US must be certified by the FederalCommunications Commission (FCC). When required, tests are performed when the deviceis placed at the ear and when worn on the body. For body-worn operation, the device hasbeen tested when positioned a minimum of 15 mm from the body without any metal partsin the vicinity of the device or when properly used with an appropriate Sony accessory andworn on the body. When operating with “Hotspot” functionality engaged, a separationdistance of 10 mm was used.4For more information about SAR and radio frequency exposure, go to: http://blogs.sonymobile.com/about-us/sustainability/health-and-safety/sar/.Flight modeBluetooth and Wireless Local Area Network (WLAN) functionality, if available in the device,can be enabled in Flight mode but may be prohibited onboard aircraft or in other areaswhere radio transmissions are prohibited. In such environments, please seek properauthorisation before enabling Bluetooth or WLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that can harm device. Malware orharmful applications can include viruses, worms, spyware, and other unwanted programs.While the device does employ security measures to resist such eorts, Sony does notwarrant or represent that the device will be impervious to the introduction of malware.You can however reduce the risk of malware attacks by using care when downloadingcontent or accepting applications, refraining from opening or responding to messagesfrom unknown sources, using trustworthy services to access the Internet, and onlydownloading content to the mobile device from known, reliable sources.AccessoriesUse only Sony branded original accessories and certified service partners. Sony does nottest third-party accessories. Accessories may influence RF exposure, radio performance,loudness, electric safety and other areas. Third-party accessories and parts may pose arisk to your health or safety or decrease performance.Accessible Solutions/Special NeedsYou can use your TTY terminal with your Sony Mobile device. For information onaccessibility features and solutions for persons with special needs, please visitblogs.sonymobile.com/about-us/sustainability/accessibility or contact Sony Mobile at1-866-766-9374.Disposal of Old Electrical and Electronic Equipment(Applicable in the European Union and other Europeancountries with separate collection systems)This symbol on the device or on its packaging indicates that this device shallnot be treated as household waste. Instead it shall be handed over to theappropriate collection point for the recycling of electrical and electronicequipment.By ensuring this device is disposed of correctly, you will help prevent potential negativeconsequences for the environment and human health, which could otherwise be causedby inappropriate waste handling of this device. The recycling of materials will help toconserve natural resources. For more detailed information about recycling of this device,please contact your local Civic oce, your household waste disposal service, or the shopwhere you purchased the device.Memory cardIf the product comes complete with a removable memory card, it is generally compatiblewith the handset purchased but may not be compatible with other devices or thecapabilities of their memory cards. Check other devices for compatibility before purchase5
•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or any metal object.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memory card.•Do not use or store the memory card in humid or corrosive locations or in excessive heatsuch as a closed car in summer, in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory card adapter with excessive force.•Do not let dirt, dust, or foreign objects get into the insert port of any memory cardadapter.•Check you have inserted the memory card correctly.•Insert the memory card as far as it will go into any memory card adapter needed. Thememory card may not operate properly unless fully inserted.•We recommend that you make a backup copy of important data. We are not responsiblefor any loss or damage to content you store on the memory card.•Recorded data may be damaged or lost when you remove the memory card or memorycard adapter, turn o the power while formatting, reading or writing data, or use thememory card in locations subject to static electricity or high electrical field emissions.Protection of personal informationErase personal data before disposing of the product. To delete data, perform a masterreset. Deleting data from the memory of the device does not ensure that it cannot berecovered. Sony does not warrant against recovery of information and does not assumeresponsibility for disclosure of any information even after a master reset.For Devices Supporting 3D Viewing capabilitiesIn viewing 3D images shot with this device, if applicable, on a 3D-compatible monitor, youmay experience discomfort in the form of eye strain, fatigue, or nausea. To prevent these6symptoms, we recommend that you take regular breaks. However, you need to determinefor yourself the length and frequency of breaks you require, as they vary according to theindividual. If you experience any type of discomfort, stop viewing the 3D images until youfeel better, and consult a physician as necessary. Also refer to the operating instructionssupplied with the device or software you have connected or are using with this device.Note that a child’s eyesight is still at the development stage (particularly children belowthe age of 6). Consult a pediatrician or ophthalmologist before letting your child view 3Dimages, and make sure he/she observes the above precautions when viewing suchimages.Loudness warningTo prevent possible hearing damage, do not listen at high volume levels forlong periods.For a device that contains a laser emitter and corresponding drivecircuitryAuto Focus Sensor using laser technology.The laser output is designed to remain within Class 1 laser safety limitsunder all reasonably foreseeable conditions including single faultsin compliance with IEC 60825-1:2014(third edition).End user licence agreementSoftware delivered with this device and its media is owned by Sony MobileCommunications Inc., and/or its aliated companies and its suppliers and licensors.Sony grants you a non-exclusive limited licence to use the software solely in conjunctionwith the device on which it is installed or delivered. Ownership of the software is not sold,transferred or otherwise conveyed.Do not use any means to discover the source code or any component of the software,reproduce and distribute the software, or modify the software. You are entitled to transferrights and obligations to the software to a third party, solely together with the device withwhich you received the software, provided the third party agrees in writing to be boundby the terms of this Licence.This licence exists throughout the useful life of this device. It can be terminated bytransferring your rights to the device to a third party in writing.Failure to comply with any of these terms and conditions will terminate the licenceimmediately.Sony and its third party suppliers and licensors retain all rights, title and interest in andto the software. To the extent that the software contains material or code of a third party,such third parties shall be beneficiaries of these terms.This licence is governed by the laws of Japan. When applicable, the foregoing appliesto statutory consumer rights.In the event software accompanying or provided in conjunction with your device isprovided with additional terms and conditions, such provisions shall also govern yourpossession and usage of the software.Export regulationsExport regulations: The device or software may be subject to import and exportregulations of the European Union, the United States and other countries. You will complywith these applicable laws and regulations and will obtain and maintain any export andimport license required for the delivery of goods to you under this Agreement. Without7limiting the foregoing, and as an example, you will not knowingly export or re-exportgoods to destinations identified pursuant to Articles in Chapter II of European CouncilRegulation (EC) 428/2009 and specifically, and without limitation, you will also complywith U.S. government Export Administration Regulations (“EAR”, 15 C.F.R. §§ 730-774,http://www.bis.doc.gov/) administered by Department of Commerce, Bureau of Industryand Security and economic sanctions regulations (30 C.F.R. §§ 500 et. seq., http://www.treas.gov/oces/enforcement/ofac/) administered by the U.S. Department ofTreasury, Oce of Foreign Assets Control.Limited WarrantySony Mobile Communications AB, SE-221 88 Lund, Sweden, or its local aliated company,provides this Limited Warranty for your mobile device, original accessory delivered withyour mobile device, and/or your mobile computing product (hereinafter referred to as“Product”).Should your Product need warranty service, please return it to the dealer from whom itwas purchased, or contact your local Sony Contact Center (national rates may apply) orvisit www.sonymobile.com to get further information.Our warrantySubject to the conditions of this Limited Warranty, Sony warrants this Product to be freefrom defects in design, material and workmanship at the time of its original purchase by aconsumer. This Limited Warranty will last for a period of two (2) years as from the originaldate of purchase of the Product for your mobile device, and for a period of one (1) yearfollowing the original purchase date of the Product for all original accessories (such as thebattery, charger or handsfree kit) which may be delivered with your device.What we will doIf, during the warranty period, this Product fails to operate under normal use and service,due to defects in design, materials or workmanship, Sony authorised distributors orservice partners, in the country/region* where you purchased the Product, will, at theiroption, either repair, replace or refund the purchase price of the Product in accordancewith the terms and conditions stipulated herein.Sony and its service partners reserve the right to charge a handling fee if a returnedProduct is found not to be under warranty according to the conditions below.Please note that some of your personal settings, downloads and other information maybe lost when your Sony Product is repaired or replaced. At present, Sony may beprevented by applicable law, other regulation or technical restrictions from making abackup copy of certain downloads. Sony does not take any responsibility for any lostinformation of any kind and will not reimburse you for any such loss. You should alwaysmake backup copies of all the information stored on your Sony Product such asdownloads, calendar and contacts before handing in your Sony Product for repair orreplacement.Conditions1. This Limited Warranty is valid only if the original proof of purchase for this Productissued by a Sony authorised dealer specifying the date of purchase and serial number**,is presented with the Product to be repaired or replaced. Sony reserves the right torefuse warranty service if this information has been removed or changed after theoriginal purchase of the Product from the dealer.82. If Sony repairs or replaces the Product, the repair for the defect concerned, or thereplaced Product shall be warranted for the remaining time of the original warrantyperiod or for ninety (90) days from the date of repair, whichever is longer. Repair orreplacement may involve the use of functionally equivalent reconditioned units.Replaced parts or components will become the property of Sony.3. This warranty does not cover any failure of the Product that is due to:•Normal wear and tear.•Use in environments where relevant IP rating limitations, if applicable, are exceeded(including liquid damage or the detection of liquid inside the device resulting fromsuch use).•Misuse or failure to use in accordance with the Sony instructions for use andmaintenance of the Product.Nor does this warranty cover any failure of the Product due to accident, software orhardware modification or adjustment, or acts of God.A rechargeable battery can be charged and discharged more than a hundred times.However, it will eventually wear out – this is not a defect and corresponds to normalwear and tear. When the talk-time or standby time is noticeably shorter, it is time toreplace the battery. Sony recommends that you use only batteries and chargersapproved by Sony.Minor variations in display brightness and colour may occur between devices. Theremay be tiny bright or dark dots on the display. It occurs when individual dots havemalfunctioned and can not be adjusted. Two defective pixels are deemed acceptable.Minor variations in camera image appearance may occur between devices. This isnothing uncommon and is not regarded as a defective camera module.4. Since the cellular system on which the Product is to operate is provided by a carrierindependent from Sony, Sony will not be responsible for the operation, availability,coverage, services or range of that system.5. This warranty does not cover Product failures caused by installations, modifications, orrepair or opening of the Product performed by a non-Sony authorised person.6. The warranty does not cover Product failures which have been caused by use ofaccessories or other peripheral devices which are not Sony branded original accessoriesintended for use with the Product.Sony disclaims any and all warranties, whether express or implied, for failures caused tothe Product or peripheral devices as a result of viruses, trojan horses, spyware, or othermalicious software. Sony strongly recommends that you install appropriate virusprotection software on your Product and any peripheral devices connected to it, asavailable, and update it regularly, to better protect your device. It is understood,however, that such software will never fully protect your Product or its peripheraldevices and Sony disclaims all warranties, whether express or implied, in case of failureby such antivirus software to fulfil its intended purpose.7. Tampering with any of the seals on the Product will void the warranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THISLIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THEIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SONYOR ITS LICENSORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANYNATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIALLOSS TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.9Some countries/states do not allow the exclusion or limitation of incidental orconsequential damages, or limitation of the duration of implied warranties, so thepreceding limitations or exclusions may not apply to you.The warranty provided does not aect the consumer’s statutory rights under applicablelegislation in force, nor the consumer’s rights against the dealer arising from their sales /purchase contract.Country specific termsIf you have purchased your Product in a country member of the European Economic Area(EEA) or in Switzerland or the Republic of Turkey, and such Product was intended for salein the EEA or in Switzerland or in Turkey, you can have your Product serviced in any EEAcountry or in Switzerland or in Turkey, under the warranty conditions prevailing in thecountry in which you require servicing, provided that an identical Product is sold in suchcountry by an authorised Sony distributor. To find out if your Product is sold in the countryyou are in, please call the local Sony Contact Center. Please observe that certain servicesmay not be available outside the country of original purchase, for example, due to the factthat your Product may have an interior or exterior which is dierent from equivalentmodels sold in other countries. Please note in addition that it may sometimes not bepossible to repair SIM-locked Products.Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw. If you purchased your product in Australia, you are entitled to a replacement orrefund for a major failure and compensation for any other reasonably foreseeable loss ordamage. You are also entitled to have the goods repaired or replaced if the goods fail tobe of acceptable quality and the failure does not amount to a major failure. For warrantyservice in Australia, please contact 1300 650 050 or Sony Service Centre, Unit 4 / 189Woodville Road Villawood NSW 2163.** In some countries/regions additional information (such as a valid warranty card) maybe requested.Trademarks, acknowledgements and copyright© 2014–2017 Sony Mobile Communications Inc. and its aliated entities. All rightsreserved.Xperia is a trademark or registered trademark of Sony Mobile Communications Inc.Sony is a trademark or a registered trademark of Sony Corporation.Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use ofsuch mark by Sony is under license.All product and company names mentioned herein are the trademarks or registeredtrademarks of their respective owners.Any rights not expressly granted herein are reserved. Visit www.sonymobile.com for moreinformation.10or use. If the product is equipped with a memory card reader, check memory card compatibility before purchase or use.Memory cards are generally formatted prior to shipping. To reformat the memory card, use a compatible device. Do not use the standard operating system format when formatting the memory card on a PC. For details, refer to the operating instructions of the device or Sony contact center.SIM cardIf your device is equipped with a standard-sized SIM card slot, inserting an incompatible SIM card (for example, a micro SIM card, a micro SIM card with a non-Sony adapter, or a standard SIM card cut into a micro SIM card size) in the SIM card slot may damage your SIM card or your device permanently. Sony does not warrant and will not be responsible for any damage caused by use of incompatible or modified SIM cards.Warning!If the device requires an adapter for insertion into the handset or another device, do not insert the card directly without the required adapter.Precautions on memory card use

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