Sony A1041031 GSM 850/1900 Mobile Phone User Manual Z100 UG EN

Sony Mobile Communications Inc GSM 850/1900 Mobile Phone Z100 UG EN

User Manual

Z100-UG-EN.book  Page 1  Thursday, August 11, 2005  10:13 AM
Z100-UG-EN.book  Page 2  Thursday, August 11, 2005  10:13 AM
1ContentsGetting to know your phone . . . . . . . . . . . . . . . . . . .  4Icons  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9Menu overview  . . . . . . . . . . . . . . . . . . . . . . . .  11Calling  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15Messaging  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  32Personalizing your phone   . . . . . . . . . . . . . . . . . . .  39Internet   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46More features . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  55Security  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  58Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .  61Additional information   . . . . . . . . . . . . . . . . . . . . . .  64Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74Z100-UG-EN.book  Page 1  Thursday, August 11, 2005  10:13 AM
2Sony EricssonGSM 850/1900This user guide is published by Sony Ericsson, without any warranty. Improvements and changes to this user guide necessitated by typographical errors, inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson at any time and without notice. Such changes will, however, be incorporated into new editions of this user guide.All rights reserved.© Sony Ericsson Mobile Communications AB, 2005Publication number: AE/LZT 108 8045 R1A.Please note:Some of the services in this user guide are not supported by all networks. This also applies to the GSM International Emergency Number 112.Please contact your network operator or service provider if you are in doubt whether you can use a particular service or not.Please read the Guidelines for safe and efficient use and the Limited warranty chapters before you use your mobile phone.T9™ Text Input is a trademark or a registered trademark of Tegic Communications.T9™ Text Input is licensed under one or more of the following: U.S. Pat. Nos. 5,818,437, 5,953,541, 5,187,480, 5,945,928, and 6,011,554; Canadian Pat. No. 1,331,057; United Kingdom Pat. No. 2238414B; Hong Kong Standard Pat. No. HK0940329; Z100-UG-EN.book  Page 2  Thursday, August 11, 2005  10:13 AM
3Republic of Singapore Pat. No. 51383; Euro. Pat. No. 0 842 463 (96927260.8) DE/DK, FI, FR, IT, NL, PT, ES, SE, GB; and additional patents are pending worldwide.Your mobile phone has the capability to download, store and forward additional content, e.g. ringtones. The use of such content may be restricted or prohibited by rights of third parties, including but not limited to restriction under applicable copyright laws. You, and not Sony Ericsson, are entirely responsible for additional content that you download to or forward from your mobile phone. Prior to your use of any additional content, please verify that your intended use is properly licensed or is otherwise authorized. Sony Ericsson does not guarantee the accuracy, integrity or quality of any additional content or any other third party content. Under no circumstances will Sony Ericsson be liable in any way for your improper use of additional content or other third party content. Other product and company names may be the trademarks of their respective owners.Sony Ericsson advises users to backup their personal data information.All illustrations are for illustration only and may not accurately depict the actual phone.Any rights not expressly granted herein are reserved.Z100-UG-EN.book  Page 3  Thursday, August 11, 2005  10:13 AM
4Getting to know your phoneSpeakerScreenNO keyPower on/offNavigationkeyClear keyMicrophoneVolume keysOption keyYES keyZ100-UG-EN.book  Page 4  Thursday, August 11, 2005  10:13 AM
5Assembling your phoneBefore you can use your phone you need to:• Insert the SIM card.• Attach and charge the battery.User guide symbolsThe following symbols appear in this user guide:SIM card and battery informationThe SIM (Subscriber Identity Module) card, which you get from your network operator, contains information about your subscription and phonebook. Always turn off the phone and detach the charger before you insert or remove a SIM card.}Use the navigation key to scroll and select.%See also page.xxImportantNoteThis symbol indicates that a service or function is network – or subscription-dependent. Because of this, all menus may not be available in your phone. Please consult your network operator for more information. If you have been using a SIM card in another phone, make sure that your information is saved to the SIM card before you remove it from the other phone. %17 Phonebook.Z100-UG-EN.book  Page 5  Thursday, August 11, 2005  10:13 AM
6To insert the SIM card and charge the batteryBKB 193 199/y rrrS/N XXXXXXAABBCC yyWwwwZ100-UG-EN.book  Page 6  Thursday, August 11, 2005  10:13 AM
71Remove the battery cover as shown in the picture.2Insert the SIM card. Make sure the SIM card is placed under the silvery holders.3Place the battery on the back of the phone with the label side up and the connectors facing each other.4Place the battery cover as shown in the picture and slide it into place.5Connect the charger to the phone at the flash symbol. The flash symbol on the charger plug must face upwards.6It may take up to 30 minutes before the battery icon appears on the screen.7Wait approximately 4 hours or until the battery icon indicates that the battery is fully charged. If you do not see the battery icon after this time, press any key to activate the screen.8Remove the charger by tilting the plug upwards.PINYou may need a PIN (Personal Identification Number) to activate the services in your phone. Your PIN is provided by your network operator.If you make a mistake while entering your PIN, delete the number by pressing  .You must reset the time and date when you remove the battery. If you enter the wrong PIN three times in a row, the SIM card is blocked and the message PIN blocked appears. To unblock it, you need to enter your PUK (Personal Unblocking Key), %58 SIM card lock.Z100-UG-EN.book  Page 7  Thursday, August 11, 2005  10:13 AM
8To turn the phone on and off• Open the phone. Press and hold  .• Enter your PIN, if requested.• Press and hold   to turn off the phone.To make and receive calls• Open the phone, enter the area code and phone number}YES to make the call.•}NO or close the phone to end the call.• When the phone rings, open the phone to answer the call or }YES.Z100-UG-EN.book  Page 8  Thursday, August 11, 2005  10:13 AM
9IconsThe following icons appear on the desktop and in standby.Tells you the status of the battery.Tells you the strength of the GSM network signal.Calls – handling of call time, call cost information and ongoing calls.Internet services – gives you access to Internet services.My shortcuts – create your own menu for the functions you use most often. Fun & Games – games and applications.Messaging – handling of text (SMS), picture (MMS) and voice messages. Alarms – alarm clock and recurrent alarm.Organizer – calendar, events, alarm clock and other extras.Phonebook – your personal phonebook.Settings – personal settings including profiles, display, language, connectivity, time and locks.Z100-UG-EN.book  Page 9  Thursday, August 11, 2005  10:13 AM
10Navigating the menusThe main menus are shown as icons on the desktop.• Press  (navigation key) to go to the desktop or to select highlighted items.• Press        to move through the menus.• Press NO to go back one level in the menus. • Press and hold NO to return to standby.ShortcutsFrom standby, you can use         to go directly to a function.To edit a standby shortcut1}My shortcuts }YES and select an existing shortcut you want to edit }YES.2Scroll to and select a shortcut }YES.Z100-UG-EN.book  Page 10  Thursday, August 11, 2005  10:13 AM
11Menu overview*Please note that some menus are operator-, network- and subscription-dependent.1.CallsMissed callsCall listManage callsTime and costNext callOptions2.Internet servicesSony EricssonBookmarksPush inboxEnter addressResumeSelect profileAdvancedOptions3.My shortcutsNavigation key upNavigation key rightNav.key downNavigation key left4.Fun & GamesGamesMy picturesMore pictures My sounds More soundsThemesComposer 5.MessagingText messagePicture messageCall voicemailArea infoOptions6.AlarmsAlarmRecurrent alarm7.OrganizerCalendarTimerStopwatchCalculator8.PhonebookFind and callAdd number Find and editPicturePersonal ringsGroups Email addresses OptionsMemory statusSpecial numbers9.SettingsSounds & alertsProfilesDisplayLanguageTime and dateConnectivityLocksHandsfree Open to answerStatusMaster resetZ100-UG-EN.book  Page 11  Thursday, August 11, 2005  10:13 AM
12Phone languageMost SIM cards automatically set the language used in the menu to the language of the country where you bought your SIM card. If this is not the case, the predefined language is English.To change the phone language1}Settings }YES }Language }YES }Menus }YES.2Select a language }YES.More optionsPress   to enter a list of options. There are different alternatives in the list of options depending on where you are in the menus.Delete and edit itemsTwo ways to delete items• Select an item and press  .• Select an item, press   }Delete.To edit itemsSelect an item, press   }Edit.You can always choose Automatic by pressing   8888  in standby mode.You can always choose English by pressing   0000  in standby.You can press   instead of the YES key to select an item. Z100-UG-EN.book  Page 12  Thursday, August 11, 2005  10:13 AM
13Entering letters and charactersWhen writing messages and notes there are two ways to enter letters and characters:• Multitap text input• T9™ Text InputTo enter letters using multitap input• Press   -   until the desired character appears on the screen.• Press   to shift between capital and lower-case letters.• Press and hold   -   to enter numbers.• Press   to delete letters and numbers.• Press   for the most common punctuation marks.• Press   to add a space.T9™ Text InputThe T9™ Text Input method uses a built-in dictionary to recognize the most commonly used word for each sequence of key presses. This way, you press each key only once, even if the letter you want is not the first letter on the key.To enter letters using T9 Text Input1For example, if you want to write the word “Jane”, press , , , .2If the word shown is the one you want, press   to accept and add a space. To accept a word without adding a space, press  . If the word shown is not the one you want, press   or   repeatedly to view alternative words. 3Continue writing your message. To enter a period or other punctuation marks, press   and then   or   repeatedly. Accept and add a space by pressing  .Z100-UG-EN.book  Page 13  Thursday, August 11, 2005  10:13 AM
14To switch between writing methodsBefore, or while entering letters, press and hold   to switch between writing methods.Options listPress   to enter a list of options that offers different alternatives when writing a message.Z100-UG-EN.book  Page 14  Thursday, August 11, 2005  10:13 AM
15CallingMaking and receiving callsBefore you can make or receive calls, you must turn on the phone and be within range of a network, %8 To turn the phone on and off.If your subscription includes the Calling Line Identification service and the caller’s number is identified, the number is displayed. If you have saved the number in the phonebook, the name and number are displayed. If the number is a restricted number, Withheld is displayed.To make a callOpen the phone, enter the area code and phone number }YESto make the call. Close the phone or }NO to end the call.To re-dial a numberIf the connection failed and Retry? is displayed }YES.To answer a callOpen the phone }YES, or simply open the phone if Open to answer is on. %16 To activate or deactivate open to answerTo reject a call When the phone is open, }NO or close the phone.When the phone is closed, quickly press a volume button twice.Do not hold the phone to your ear while waiting. When the call is connected, the phone gives a loud signal.Z100-UG-EN.book  Page 15  Thursday, August 11, 2005  10:13 AM
16To activate or deactivate open to answer1}Settings }YES }Open to answer }YES.2}On or Off }YES.To change the speaker volume during a callPress  or .To check your missed calls1When Missed calls: is displayed, }YES to display the missed calls.2To call a number, scroll to the number }YES.To make international calls1Press and hold   until a + sign appears on the screen.2Enter the country code, area code (without the leading zero) and phone number }YES.Emergency callsYour phone supports the international emergency numbers, 112, 911 and 08. These numbers can normally be used to make an emergency call in any country, with or without a SIM card inserted, if a GSM network that supports these numbers is within range. Your network operator may have saved additional local emergency numbers on the SIM card.To make an emergency callEnter, for example, 112 (the international emergency number) }YES.Some network operators may require that a SIM card is inserted, and in some cases that the PIN has been entered as well.Z100-UG-EN.book  Page 16  Thursday, August 11, 2005  10:13 AM
17To view your local emergency numbers}Phonebook }YES }Special numbers }YES }Emergency nos.}YES.Call listThe numbers of the last calls that you have made or received are saved in the call list.To call a number from the call list}YES from standby and scroll to the name or number you want to call }YES.To clear the call list}Calls }YES }Options }YES }Clear call list }YES.PhonebookYour phone has a phonebook in which you can save numbers and accompanying names (an entry).To save a number together with a name1}Phonebook }YES }Add number }YES.2Select Add new? or select any of the numbers from the list by pressing YES.3Enter the phone number that you want to save }YES.4Enter a name that you want to associate with the phone number }YES,%13 Entering letters and characters.5}YES again to save the entry in the suggested position.Pictures and personal ringsYou can add a picture and a ringtone to phonebook entries.Z100-UG-EN.book  Page 17  Thursday, August 11, 2005  10:13 AM
18To add a picture to a phonebook entry1}Phonebook }YES }Picture }YES.2}Add new? }YES.3}YES to go to the phonebook }YES.4This takes you to Pictures. Select a picture }YES.To add a ringtone to a phonebook entry1}Phonebook }YES }Personal rings }YES.2}Add new? }YES.3Press   to go to the phonebook }YES.4This takes you to Personal rings. Select a ringtone }YES.To call a number saved in the phonebook1}Phonebook }YES }Find and call }YES.2Enter the name or the first letter of the name }YES.3If the name displayed is not the one you want, press   or   until you find the correct name and number.4}YES to make the call.Speed dialingYou can save the phone numbers that you wish to reach easily in positions   -   in your phone.To speed dialFrom standby, enter the position number }YES.Shortcuts to phonebook entriesWhen in standby, press and hold the keys   -   to find an entry beginning with the first letter on that key, or the closest following.Z100-UG-EN.book  Page 18  Thursday, August 11, 2005  10:13 AM
19Ask to saveIf Ask to save is on, you are asked if you want to save any called or answered number that is not already saved in your phonebook.To turn the Ask to save function on or off}Phonebook }YES }Options }YES }Ask to save }YESselect On or Off }YES.To edit an entry in the phonebook1}Phonebook }YES }Find and edit }YES.2Enter the name or the first letter of the name }YES.3}YES to select the entry.4}Edit }YES.5When you have finished editing }YES to save your changes.To delete an entry from the phonebook1}Phonebook }YES }Find and edit }YES.2Enter the name or the first few letters of the name }YES.When the entry you want to delete is highlighted }YES.3}Delete }YES.Sort orderYou may change the sort order of your phonebook entries, so that they are sorted according to their position number instead of the name.Your subscription must support the Calling Line Identification Service, if you want to save answered numbers.Z100-UG-EN.book  Page 19  Thursday, August 11, 2005  10:13 AM
20To choose a sort order1}Phonebook }YES }Options }YES }Sort order }YES.2Select a sort order }YES.Phonebook memoriesPhonebook entries are saved on your SIM card. The number of entries you can save depends on your SIM card. You can still access them if you use the card with another phone.You can also save your entries in the phone memory when all SIM positions are occupied.Choosing where to save an entry• To save the number in the position suggested }YES.• To save the number in another position, press   to delete the position number, enter a new position number }YES.• To save the number in the phone memory, you first need to know how many positions you have got on your SIM card. You can check this in the Memory status menu.To check the status of the memories}Phonebook }YES }Memory status }YES.Replacing entriesIf you try to save a phone number in a position which already contains a phone number, the message Replace? appears. Press YES to replace the number or press NO if you do not want to replace the old number.To delete all entries from the phone memory1}Phonebook }YES }Options }YES }Delete all }YES.2}YES again. If you delete all entries from the phone memory, the entries on your SIM card are not deleted.Z100-UG-EN.book  Page 20  Thursday, August 11, 2005  10:13 AM
21Copy phonebook entriesYou can copy phonebook entries between your phone memory and the SIM card. To copy entries to the SIM card}Phonebook }YES }Options }YES }Copy all to SIM }YES.To copy entries to the phone}Phonebook }YES }Options }YES }Copy from SIM }YES.GroupsYou can create a group of phonebook entries. You can then send a text message to all members of that group at the same time %32 Text messages.To create a new group1}Phonebook }YES }Groups }YES }Add new? }YES.2Enter a name for the group }YES.3}Add new? }YES.4Select an entry in your phonebook }YES.5To add the next member, repeat steps 3 and 4.6}NO to leave the menu.To add a member to an existing groupSelect the group you want }Edit }YES }Add new? }YES.VoicemailIf your subscription includes an answering service, callers can leave a voicemail message when you cannot answer acall.Z100-UG-EN.book  Page 21  Thursday, August 11, 2005  10:13 AM
22Calling your voicemail serviceYou can easily call your voicemail service by pressing and holding  , if you have saved your voicemail number in the phone. You can get the number from your service provider.To enter a voicemail number}Messaging }YES }Options }YES }Voicemail no. }YES.Call timeDuring a call, the duration of the call is shown in the display.You can check the duration of your last call, outgoing calls and the total time.To check the call time and reset timer1}Calls }YES }Time and cost }YES }Call timers }YES.2Select an option }YES.3Select Reset timers to reset the call time meter.Call cost and cost informationCheck with your network operator or service provider for information about these services.To check the call cost and reset cost meter1}Calls }YES }Time and cost }YES }Call costs }YES.2Select an option }YES.3Select Clear total cost to reset the call cost meter.If you subscribe to cost information, you must enter your PIN2 to clear the cost or time counter, %58 Security for information about PIN2.Z100-UG-EN.book  Page 22  Thursday, August 11, 2005  10:13 AM
23Setting the call costYou can use the tariff function to specify the price per call unit. If you do not specify a price per call unit, the number of call units is displayed.To enter the price per call unit1}Calls }YES }Time and cost }YES }Call costs }YES}Set tariff }YES.2Enter your PIN2 }YES.3Select Change tariff }YES.4Enter the code for the currency you want, (for example GBP for Pounds Sterling) }YES.5Enter the price per call unit }YES. To enter a decimal point, press  .Credit limit for callsYou can enter a total amount of money that can be used for making calls. When the amount reaches zero, no more calls can be made. Please note that the credit limit is only an estimated value.To set a credit limit1}Calls }YES }Time and cost }YES }Call costs }YES}Set credit }YES.2Enter your PIN2 }YES.3Select Change }YES.4Enter an amount }YES.Z100-UG-EN.book  Page 23  Thursday, August 11, 2005  10:13 AM
24Diverting callsIf you cannot answer incoming voice or data calls, you can forward them to another number.For voice calls, you can choose between the following forward alternatives:•All line 1 calls – forward all line 1 calls.•All line 2 calls – forward all line 2 calls.•When busy – forward calls if you are already on the phone.•Not reachable – forward calls if you are unreachable.•No reply – forward calls that you do not answer within a specified time limit (operator-dependent).To turn on a call forward1}Calls }YES }Manage calls }YES }Forward calls}YES.2Select a call category and then a forward alternative }YES.3Select Activate }YES.4Enter the phone number to which you want your calls to be diverted }YES, or retrieve it from the phonebook.To turn off a call forward1}Calls }YES }Manage calls }YES }Forward calls}YES.2Select a forward alternative }Cancel.When the Restrict calls function is on, some Forward calls options cannot be activated.Z100-UG-EN.book  Page 24  Thursday, August 11, 2005  10:13 AM
25To check the status of a call forward1}Calls }YES }Manage calls }YES }Forward calls}YES.2Select a call type }YES.3Select the forward }YES }Get status }YES.To check the status of all call diverts}Calls }YES }Manage calls }YES }Forward calls }YES}Check all }YES.More than one callYou can handle more than one call simultaneously. For example, you can put an ongoing call on hold, while you make or answer a second call, and then switch between the two calls. You cannot answer a third call without ending one of the first two calls.During a call the Ongoing call menu replaces the Calls menu.Z100-UG-EN.book  Page 25  Thursday, August 11, 2005  10:13 AM
26Call waiting serviceIf the call waiting service is activated, you hear a beep if you receive a second call during an ongoing call.To activate or deactivate the call waiting service}Calls }YES }Manage calls }YES }Call waiting }YES}Activate.To make a second call1}YES to put the ongoing call on hold. You can only put one call on hold.2Enter the number you want to call }YES, or retrieve a number from the phonebook. To reach different options press .To receive a second call• To answer the second call and put the ongoing call on hold }Answer.• To reject the second call and continue the ongoing call }Busy.• To answer the second call and to end the ongoing call }Release&answer.Handling two callsWhen you have one ongoing call and one call on hold, you can do the following:•}YES to switch between the two calls.• Press  }Join calls to join the two calls intoa conference call.• Press  }Transfer call to connect the two calls. You are disconnected from both calls.•}NO to end the ongoing call }YES to retrieve the held call.•}NO twice to end both calls.Z100-UG-EN.book  Page 26  Thursday, August 11, 2005  10:13 AM
27Conference callsYou can have a joint conversation (conference call) with up to five people. You can also put a conference on hold and make another call.Creating a conference callTo create a conference call, you must first have one ongoing call and one call on hold.To join the two calls into a conference callPress }Join calls }YES.To add a new participant1}YES to put the conference call on hold.2Call the next person you wish to include in the conference call.3Press }Join calls }YES. Repeat steps 1 to 3 to include more participants.To release a participant1Press }Release part }YES.2Select the participant }YES.To end the conference call}NO.Having a private conversationYou can have a private conversation with one of the participants and put the other participants on hold.There may be additional charges for calls involving multiple parties. Contact your service provider for more information.Z100-UG-EN.book  Page 27  Thursday, August 11, 2005  10:13 AM
28To start a private conversation1Press }Extract part to select the participant that you want to talk with.2}Join calls to resume the conference call.Restricted dialingYou can use the restrict calls service to restrict outgoing and incoming calls. To use this service, you need a password which you get from your service provider.The following calls can be restricted:•All outgoing – All outgoing calls.•Outgoing intl – All outgoing international calls.•Outg. intl roam – All outgoing international calls except to your home country.•All incoming – All incoming calls.•Inc. when roam – All incoming calls when you are abroad (when roaming).To turn a call restriction on or off1}Calls }YES }Manage calls }YES }Restrict calls}YES.2Select an option }YES.3Select Activate or Cancel }YES.4Enter your PIN }YES.If you forward incoming calls, you cannot activate some Restrict calls options.Z100-UG-EN.book  Page 28  Thursday, August 11, 2005  10:13 AM
29Fixed dialingThe fixed dialing function allows calls to be made only to certain numbers saved on the SIM card.Fixed dialing requires a SIM card that allows fixed numbers to be saved. The fixed numbers are protected by your PIN2. You can save partial numbers or numbers with question marks.• Partial numbers: Saving 0123456 allows calls to be made to all numbers starting with 0123456.• Numbers with question marks: Saving 01234567?0, allows calls to be made to numbers from 0123456700 to 0123456790.To enter a question mark, press and hold  .To turn fixed dialing on or off1}Phonebook }YES }Options }YES }Fixed dialing}YES.2Enter your PIN2 }YES.3Select On or Off }YES.To save a fixed number1}Phonebook }YES }Special numbers }YES}Fixed numbers }YES.2}Add new? and enter the number }YES.Closed user groupsThe closed user group function is a way of lowering call costs. On some networks it is cheaper to make calls within a call group. You can save ten groups.Calls to international emergency numbers can still be made, even when the fixed dialing function is on.Z100-UG-EN.book  Page 29  Thursday, August 11, 2005  10:13 AM
30To add a group1}Calls }YES }Manage calls }YES }Closed groups}YES }Edit list }YES.2}Add new? }YES.3Enter the name of the user group }YES.4Enter the index number }YES. You get the index number from your operator.To activate a group1}Calls }YES }Manage calls }YES }Closed groups}YES }Edit list }YES.2Select a group }YES.3}Activate }YES. Calls can only be made within the selected group.To call outside a closed user group}Calls }YES }Manage calls }YES }Closed groups}Open calls }On.Accept callsWith the accept calls service, you can choose to receive calls only from certain numbers. To add numbers to the accepted callers list1}Calls }YES }Manage calls }YES }Accept calls }YES}Accepted list }YES.2}Add new? }YES.3Select an option }YES.4Select an entry }YES.To select an accept option}Calls }YES }Manage calls }YES }Accept calls }YES}Accept options }YES select an option }YES.Z100-UG-EN.book  Page 30  Thursday, August 11, 2005  10:13 AM
31Additional calling functionsTone signalsYou can use telephone banking services or control an answering machine by sending tone signals (also known as DTMF tones or touch tones) during a call.To send and clear tones• Press the number keys  - ,  and .• To clear the display after a call }NO.NotepadYou can use the phone to make a note of a phone number during a call. When you press the number keys, the person you are talking to hears tone signals. To turn these tone signals off during the call, press   }Turn off tones }YES. When you end the call, the number remains in the display. To call the number }YES.Showing or hiding your numberIf your subscription supports CLIR (Calling Line Identification Restriction), you can hide your phone number when making acall.To show or hide your phone number1Enter the phone number you want to call.2Press  or }Calls }YES }Next call }YES.3}Hide my number or Show my numb. }YES.Z100-UG-EN.book  Page 31  Thursday, August 11, 2005  10:13 AM
32MessagingService numbersYou must have a service center number before you can send a text message. This number is provided by your operator. If it is not saved on your SIM card, you must specify the number yourself.To check the number to your service center1}Messaging }YES }Text message }YES }Options }YES }Service centers }YES. If no number is found}Add new? }YES.2Enter the number, including the international + sign and country/region code }YES.Text messages You can use the SMS (Short Message Service) to send and receive text messages. Text messages can contain pictures and sound effects.To send a text message1}Messaging }YES }Text message }YES }Write new }YES.2Enter your message }YES,%13 Entering letters and characters.3Enter the recipient’s phone number or retrieve it from the phonebook by pressing  .4}YES to send the message.To insert an item in a text message1}Messaging }YES }Text message }YES }Write new }YES.2Press   to enter the option menu.Z100-UG-EN.book  Page 32  Thursday, August 11, 2005  10:13 AM
333Select Add symbol or Insert item }YES.4Select Picture,Sound effect,Melody or Animation }YES.5Select an object or symbol }YES.}YES again to confirm.Sending a text message to a groupYou can send text messages to groups that you have specified and saved in your phonebook, %21 Groups. You will be charged for each group member.To send a text message to a group1}Messaging }YES }Text message }YES }Write new }YES.2Enter your message }YES.3Press }Groups }YES.4Select a group }YES.Text formattingYou can change the style, size and alignment of the text in a text message.To format the text in a text message1}Messaging }YES }Text message }YES }Write new }YES.2Write the text message.3Press }Text format }YES.4Select Text size,Text style,Alignment or New paragr. }YES. Select a format }YES.Text formatting only applies when Latin characters are used.Z100-UG-EN.book  Page 33  Thursday, August 11, 2005  10:13 AM
34Long messagesThe maximum number of characters that a text message can contain depends on the writing language. You can send a longer message by linking two or more messages. You are charged for the number of linked messages.To turn long messages on}Messaging }YES }Text message }YES }Options }YES}Long messages }YES }On }YES.Message optionsYou can set a default value for the message options below, or you can turn on the Set on send option which means that you choose the settings each time you send a message.•Text message type – The phone supports different types of messages. Your service provider may offer the facility of converting a text message into a format (email, for example) that suits the equipment that is going to receive the message.•Validity period – If your message cannot be delivered, your service center can save the message to send it later.•Request reply – Include a reply request if you want the recipient of your message to reply.•Status request – Check if a message has been delivered.To set a default message option1}Messaging }YES }Text message }YES }Options}YES.2Select Text message type,Validity period,Request reply,or Status request }YES.3Select an option from the list }YES.Check with your service provider for the maximum number of messages that can be linked.Z100-UG-EN.book  Page 34  Thursday, August 11, 2005  10:13 AM
35TemplatesIf you have one or more messages that you send often, you can save these as templates.To create a template1}Messaging }YES }Text message }YES }Templates}YES }Add new? }YES.2Enter the message }YES to save the template.To use a templateSelect a template from the Templates list in the Messaging menu, and proceed as described on %32 To send a text message.To check the number of sent messages}Calls }YES }Time and cost }YES }Text msg counter }YES }Show counter }YES.To reset the message counter}Calls }YES }Time and cost }YES }Text msg counter }YES }Reset counter }YES.Receiving a messageWhen you receive a message, press YES to read the message now or NO to read the message later.To reply to a message1When you have read the message }YES.2}Reply }YES.3Select the message you want to send as a reply }YES.You can choose between: Write new,Include this msg or a template if available.4Write your message }YES.Z100-UG-EN.book  Page 35  Thursday, August 11, 2005  10:13 AM
36To forward a message1When you have read the message }YES.2}Forward }YES. Continue in the same way as when sending a new text message.To call a phone number found in a messageWhen the number is highlighted }YES.To call the sender of the message1When you have read the message }YES.2}Call }YES.To delete a messageWhen you have read the message }YES }Delete }YES.Saving incoming messagesText messages are automatically saved in the phone memory. When the phone memory is full, they are automatically saved on the SIM card. When both phone memory and SIM card memory are full, you must delete messages to be able to receive new messages. Messages that you have saved on the SIM card can remain there until you have deleted them.To save a message on the SIM cardWhen you have read the message }YES }Save on SIM }YES.Picture messagesPicture messages can contain text, pictures and sounds. They are sent via MMS (Multimedia Messaging Service) to a mobile phone or via email. The sender and receiver of a picture message must have a subscription that supports MMS.Z100-UG-EN.book  Page 36  Thursday, August 11, 2005  10:13 AM
37Before you startMake sure you have the following settings:• An address to your service center.• A specific WAP profile for multimedia messages.To enter the service center address}Messaging }YES }Picture message }YES }Options }YES}Message server }YES.To select or enter settings for MMS1}Messaging }YES }Picture message }YES }Options}YES }Internet profile }YES.2Select Select or Create new %50 To enter Internet profile settings manually.More options You can set different options for sending and receiving picture messages.To select an option}Messaging }YES }Picture message }YES }Options }YES.To compose and send a picture message1}Messaging }YES }Picture message }YES }Write new}YES.2Select from the submenus }YES.3Enter the information you want to send }YES.4}YES to add other items or more options.5}Send message }YES. Enter the recipient’s phone number or retrieve it from the phonebook by pressing   }YES.Contact your network operator to automatically download settings or for more information. You can also use the Phone setup on www.SonyEricsson.com/support to get the settings you need. Choose region and country, or Global Support Area, and enter your product name.Z100-UG-EN.book  Page 37  Thursday, August 11, 2005  10:13 AM
38To view a picture message}YES. the message is automatically displayed. Press any key to stop.When you have viewed a picture message, you can use the navigation key to scroll through the message again. When an item is highlighted, press   to save it in your phone.When you have read the message, }Proceed, to select one of the following options: View again,Information, Reply,Reply all,Forward,Save template,Call or Delete.}NO to close the message.Area informationArea information, for example, a local traffic report, is sent to all subscribers in a certain network area. You cannot save area messages.To turn area information on or off1}Messaging }YES }Area info }YES }Reception }YES.2}On or Off }YES.Cell informationThe cell information channel is used by some network operators for sending messages to their subscribers within a certain network area.To turn the cell information channel on or off1}Messaging }YES }Area info }YES }Cell information}YES.2Select On or Off }YES.Z100-UG-EN.book  Page 38  Thursday, August 11, 2005  10:13 AM
39Personalizing your phoneThemesYou can change the appearance of the display by using themes. Your phone comes with a number of predefined themes.To select a theme}Fun & Games }YES }Themes }YES.To adjust the display contrast}Settings }YES }Display }YES }Contrast }YES.PicturesYour phone comes with a number of pictures. All pictures are saved in My pictures in the Fun & Games menu. You can:• Set a picture as a wallpaper when in standby mode.• Assign a picture to an entry in the phonebook.• Insert a picture in a picture message.• Download a picture from the Internet.Handling picturesYou can also add, delete or rename pictures in My pictures.The number of pictures that can be saved depends on available memory. File types supported are GIF, JPEG and WBMP.You cannot rename or delete predefined pictures.Z100-UG-EN.book  Page 39  Thursday, August 11, 2005  10:13 AM
40To view your pictures1}Fun & Games }YES }My pictures }YES.2The pictures are shown in thumbnail view. To get a full view }YES.To select a picture as wallpaper1}Settings }YES }Display }YES }Wallpaper }YES}Select picture }YES.2Select a picture }YES.To turn the wallpaper on or off}Settings }YES }Display }YES }Wallpaper }YES}Activate, select On or Off.Exchanging picturesYou can send and receive pictures in picture messages. For more information on sending pictures in messages, %32 Messaging.To send a picture1}Fun & Games }YES }My pictures }YES.2Select a picture }YES. Press  .3}Send }YES and write a picture message.Animations can only be viewed when inserting an item in a text message, %32 To insert an item in a text message.You are not allowed to exchange copyright-protected material.Z100-UG-EN.book  Page 40  Thursday, August 11, 2005  10:13 AM
41To receive a picture via a messageWhen you receive a picture via a message, a new message appears in your inbox. Highlight the picture in the message by using the navigation key to select it, press }Save picture to save it in My pictures.Ringtones and melodiesYour phone comes with a number of standard and polyphonic melodies which can be used as ringtones. You can create and edit melodies, and send them to a friend in a text message. You can also download new melodies from the Internet.To select a ringtone}Settings }YES }Sounds & alerts }YES }Ringtone }YES.To set the ringtone volume1}Settings }YES }Sounds & alerts }YES }Ring volume}YES.2Press   or   to decrease or increase the volume.3}YES to save the setting.To turn the ringtone on or offPress   or press and hold   from standby, and select Turn on silent or Turn off silent. All signals except the alarm signal are turned off.You are not allowed to exchange copyright-protected material.Z100-UG-EN.book  Page 41  Thursday, August 11, 2005  10:13 AM
42To compose your own ringtoneYou can compose your own personal ringtones.Options available when composing a ringtone are:• Press a key to enter a note. Press and hold the key to make it a long note.• Press   to raise the note one octave.• Press   once to raise the note one semitone.• Press   twice to lower the note one semitone.• Press   to remove notes.To compose a ringtone1}Fun & Games }YES }Composer }YES.2Compose your ringtone using the options described above.3To listen to your ringtone }YES.4Press YES again to save and name it, or NO to continue composing.Exchanging ringtones and melodiesYou can send and receive a sound, ringtone or melody via picture messages or download it from the Internet.To send a melody1}Fun & Games }YES }My sounds }YES.2Select a melody and press  .3}Send }YES and write a picture message.Increasing ringYou can choose a ringtone that rises in steps from the lowest volume to the highest, or you can choose a ringtone with a constant volume.You cannot exchange a polyphonic melody via text messages.Z100-UG-EN.book  Page 42  Thursday, August 11, 2005  10:13 AM
43To turn increasing ring on or off}Settings }YES }Sounds & alerts }YES }Increasing ring.Select On or Off.Sounds & alertsYou can choose to be notified of an incoming call by the buzzing of the vibrating alert. You can set the phone’s vibrating alert to On,On if silent or Off.From Sounds & alerts in the Settings menu, you can also select:•Message alert when messages are received.•Key sound when using the keypad.•Minute minder to beep after every minute during calls.To set the vibrating alert1}Settings }YES }Sounds & alerts }YES }Vibrating alert}YES.2Select the setting you want }YES.Display lightThe display light can be set to On or Automatic. Automatic is the default setting for the display light and is designed to optimize standby time. In automatic mode, the display light is turned off a few seconds after you last press a key.To activate the screenPress   from standby.To set the display light}Settings }YES }Display }YES }Light }YES.If set to On, the display light consumes extra battery power and reduces standby time.Z100-UG-EN.book  Page 43  Thursday, August 11, 2005  10:13 AM
44To set the display contrast}Settings }YES }Display }YES }Contrast }YES.Time and dateTo set the time}Settings }YES }Time and date }YES }Set time }YES.To set the time format}Settings }YES }Time and date }YES }Time format }YES.To set the date}Settings }YES }Time and date }YES }Set date }YES.To set the date format}Settings }YES }Time and date }YES }Date format }YES.Answering modeWhen using a portable handsfree kit, you can choose to answer a call by pressing any key (except the NO key), or setting the phone to answer the call automatically.To select answering mode}Settings }YES }Handsfree }YES }Answering mode }YES.My phone numbersYou can check your own phone number(s).To check your phone number}Phonebook }YES }Special numbers }YES }My numbers}YES.Z100-UG-EN.book  Page 44  Thursday, August 11, 2005  10:13 AM
45ProfilesYour phone has predefined profiles which are set to suit a certain environment. You can rename or change these profiles. To select a profile}Settings }YES }Profiles }YES }Select profile }YES.To change a profile setting1}Settings }YES }Profiles }YES }Edit profile }YES.2Select a setting }YES.3Change the profile settings }YES to confirm.To rename a profile}Settings }YES }Profiles }YES }Edit profile }YES}Profile name }YES.To reset all profiles}Settings }YES }Profiles }YES }Reset profiles }YES.Master resetYou can reset all the settings in the phone to the way they were when you bought your phone by selecting Reset settings.If you also want to delete all phonebook entries, messages and other personal data, select Reset all instead.To reset the phone1}Settings }YES }Master reset }YES.2Select Reset settings or Reset all }YES.3}YES to continue.4Enter the phone lock code (0000 or a new code) }YES.If you select Reset all, content such as melodies and pictures that you have downloaded, received or edited is also deleted.Z100-UG-EN.book  Page 45  Thursday, August 11, 2005  10:13 AM
46InternetSetting up the InternetIn order to use the Internet the following are required:• A phone subscription that supports data transmission.• Settings entered in your phone. • You may also have to register as an Internet user with your service provider or network operator.Receiving settings in a text messageYour GSM network operator or Internet service provider may be able to send your settings direct to your phone in a text message (SMS).Request settings from Sony EricssonUse a PC to go to www.SonyEricsson.com/support to request that a text message with the settings be sent to your phone.To install settingsWhen the message arrives, New settings received Install? appears:• Press YES to install the new settings. If settings already exist in your phone you can either keep or replace them, %47 Advanced setting information.• Press NO to cancel installation.After installation, %52 Using the Internet browser.Set up with the wizardIf your phone is not set up for Internet, you can ask your network operator or service provider to provide you with Internet settings information. Then you can simply use the wizard in your phone to help guide you through the relevant settings.Z100-UG-EN.book  Page 46  Thursday, August 11, 2005  10:13 AM
47To use the wizard for setting up Internet1}Internet services }YES } homepage (for example Sony Ericsson)}YES. The wizard now starts if no settings exist.2Enter and save settings when asked, press YES to confirm.Advanced setting informationSome advanced settings that are described in the following texts may not be mandatory, please consult your network operator or service provider for more information.Adata account includes connection settings for access to a server at your service provider, for example via WAP or via e-mail.An Internet profile includes user settings that allow Web browsing.To use the Web browser, via an Internet service provider, you need settings for a specific data account for Internet and an Internet profile.To send a text message (SMS) to an email address via your network operator, you need to set an email gateway phone number.Data account settingsYou can have several data accounts saved in your phone, with different settings for different purposes. The main setting for a data account is the Account type (connection method).More information about setting up is available in the Getting Started Guides at www.SonyEricsson.com/support.Z100-UG-EN.book  Page 47  Thursday, August 11, 2005  10:13 AM
48You can choose from GPRS data or GSM data account types. If you want to change access type, you have to create a new data account and select the access type you want to use.GPRSGPRS (General Packet Radio Service) allows fast and efficient access where you can always be online. You need a subscription that supports GPRS.GPRS settings that are available:•APN (Access point name address) – the address of the externalnetwork you want to connect to, either an IP address or a text string.•Username – your username to log on to an external network.•Password – your password to log on to an external network.•Passwd request – if this setting is on, you are asked for a password each time you log on to the external network.•Allow calls (Preferred service) – if you want to be able to accept incoming calls during a GPRS session, select Automatic. If not, select GPRS only.•IP address – the IP address that the phone uses when communicating with the network. If you do not enter an address, the network provides you with a temporary IP address.•DNS address – if the network does not provide the IP address to the DNS server automatically, you may enter it here.•Advan. settings (Advanced settings) – these are optional. Consult your network operator.If there are no data account or Internet profile settings in your phone, you can enter data account settings when you enter Internet profile settings.Z100-UG-EN.book  Page 48  Thursday, August 11, 2005  10:13 AM
49GSMGSM settings include some settings that are similar to GPRS settings and some that are GSM specific as follows:•Phone number – the phone number of your Internet service provider.•Data rate – select the speed you want for the connection.•Dial type – select Analog or ISDN connection.To create a data account manually1}Connectivity }YES }Data comm. }YES }Data accounts}YES }Add account? }YES.2Select an account type for access and enter a name for the data account.3Enter the settings that you have received from your network operator or service provider. }YES to confirm each setting.4Save? }YES.To edit a data account1}Connectivity }YES }Data comm. }YES }Data accounts}YES.2Select a data account }YES.3}Edit.4Select the setting you want to edit }YES. Edit the setting }YES.5Repeat step 4 for other settings you want to edit.Preferred serviceYou can set GPRS or GSM as the preferred service.To select preferred service}Connectivity }YES }Data comm. }YES }Pref. service}YES and select GPRS and GSM or GSM only }YES.Z100-UG-EN.book  Page 49  Thursday, August 11, 2005  10:13 AM
50Internet profile settingsThe Internet settings are stored in an Internet profile. In most cases you only need to use one profile to access the Internet.You set up and use additional Internet profiles, for example, when accessing secure Internet sites. You then simply switch between profiles when you need to change the network connection.Make sure you have a data account set up between your phone and the Internet server, as described on %47 Data account settings.To enter Internet profile settings manually1}Internet services }YES }Options }YES}Internet profiles }YES.2}Add profile? to add a new profile or select an existing profile that you want to edit }YES.To enter information in a new profileWhen selecting Add profile? enter a name for the profile }YES}Connect using: }YES, select the data account to be used }YES and enter the IP address }YES. A list appears. Scroll to Save? }YES.To edit an existing profileWhen selecting an existing profile, you can do the following:•Rename – Change the name of the profile.•Connect using – Select data account.•IP address – WAP gateway server address.•Advanced – More profile settings, see below.•Delete – Remove the profile.Z100-UG-EN.book  Page 50  Thursday, August 11, 2005  10:13 AM
51To use advanced profile settingsIf you select Advanced you can do the following:•Chg homepage – Enter the address of the site you want as the homepage.•Second account – Select an alternative data account, if the first in Connect using fails.•Username – Enter your username for the WAP gateway.•Password – Enter your password for the WAP gateway.•Security – See Internet security settings.•Show pictures – View pictures while browsing.Internet securityYour phone has support for secure browsing. Security for a connection between a WAP gateway and an Internet service provider is the responsibility of the service provider.To turn on a secure connection1}Internet services }YES }Options }YES}Internet profiles }YES.2Select the profile to be used }YES.3}Advanced }YES }Security }YES.4}On }YES.Trusted certificatesTo establish a secure connection when using certain Internet services, for example banking or shopping, you need certificates in your phone.To check the certificates in your phone}Internet services }YES }Options }YES }Common }YES}Security }YES }Trusted certif. }YES.Z100-UG-EN.book  Page 51  Thursday, August 11, 2005  10:13 AM
52Using the Internet browserSettings may already be entered when you buy the phone. Otherwise you can receive the settings from your network operator or your service provider in a text message. You can also use the Phone setup on www.SonyEricsson.com/supportto get the settings you need. Choose region and country, or Global Support Area, and enter your product name. Internet accessThere are two ways to access the Internet:• Direct access via the options key• Access via the menu system To access the Internet directlyPress and hold  .To access the Internet via the menus}Internet services }YES. Select one of the following:• Open your homepage, for example, Sony Ericsson.• Go to one of your bookmarks. Select Bookmarks }YES.• Enter the address of an Internet site. Select Enter address}YES. New address? to enter a new address or select one of the 10 latest entered addresses. When you enter an address, the normal http:// prefix is not needed.To stop browsing• Press and hold NO or• Press  }Exit browser.Z100-UG-EN.book  Page 52  Thursday, August 11, 2005  10:13 AM
53Options when browsingWhen you have started browsing, you can reach different browsing options by pressing  .The options menu is dynamic. Its content may vary depending on which site you are visiting.The options menu contains the following:•Bookmarks – Add the site you are currently browsing to your list of bookmarks, or see the list of bookmarks for the current profile.•Push inbox – Displays received push messages.•Enter address – Enter the Internet address of a site you want to visit.•Save picture – Save a picture from the site.•Send as text msg – Send a text message with a link to the current Web page to another phone.•Reload – Refresh the contents of the Web page.•Exit browser – Disconnect and go to standby.•Status – Display current status information, for example, profile, access type, connection time, data rate, security, address.•Set as homepg – Set the current site as the homepage of the Internet profile you are using.Using bookmarksYou use bookmarks in your mobile phone just as you do with a PC Internet browser. You can have up to 25 bookmarks.To work with bookmarks1}Internet services }YES }Bookmarks }YES.2Select the bookmark you want to work with }.3}Go to,Edit,Delete,Send as text msg, or Set as homepg}YES.Z100-UG-EN.book  Page 53  Thursday, August 11, 2005  10:13 AM
54DownloadingYou can download, for example, pictures and ringtones from Web sites directly to your phone.To download from www.SonyEricsson.com1}Internet services }YES }Bookmarks }YES}Sony Ericsson }YES.2Select what you want to download and follow the instructions that appear }YES.Stored informationThe following information can be saved in your phone:• Cache – improves memory efficiency.• Passwords – improves server access efficiency.• Cookies – improves site access efficiency.It is advisable to clear any sensitive information about previously visited Internet services.To allow Internet information in your phone1}Internet services }YES }Options }YES }Common}YES.2Select the information to allow }YES.To clear cache, password list, cookies or push inbox1}Internet services }YES }Advanced }YES.2Select the information to be cleared }YES to confirm.Make sure the file sizes do not exceed the free memory in your phone, %60 Memory status for more information.Z100-UG-EN.book  Page 54  Thursday, August 11, 2005  10:13 AM
55More featuresAlarm clockThe alarm clock rings even if the phone is set to silent or turned off.To set an alarm1}Alarms }YES }Alarm or Recurrent alarm }YES.2Enter the time }YES and day, if the alarm is recurrent, by scrolling and pressing   }YES.To change the alarm time1}Alarms }YES }Alarm }YES }New time }YES.2Press any key to turn the alarm signal off when it rings. If you do not want the alarm to be repeated }YES.To cancel the alarm}Alarms }YES. Select Alarm or Recurrent alarm }YES}Cancel }YES.To select an alarm signal}Settings }YES }Sounds & alerts }YES }Alarm signal }YES.StopwatchThe stopwatch is turned off when you answer an incoming call or when you exit the stopwatch menu.To use the stopwatch}Organizer }YES }Stopwatch }YES then press:•  to reset.•  to save up to nine lap times.•YES to start, stop or re-start.•NO to stop.•  or   to check saved lap times.Z100-UG-EN.book  Page 55  Thursday, August 11, 2005  10:13 AM
56CalculatorThe phone has a built-in calculator, which can add, subtract, divide and multiply. To use the calculator1}Organizer }YES }Calculator }YES.2Enter digits with the keypad, then press:•  or   to get ÷, x, -, +, a decimal point or %.•  to delete the figure.•YES to calculate a result, equal to (=).•  to save to memory.•  to retrieve from memory.TimerThe phone has a 24-hour timer. When the signal rings, press any key to turn it off.To set the timer}Organizer }YES }Timer }YES.CalendarIn the calendar you can add tasks for things that you have to remember. The tasks can be edited or deleted.To add a task1}Organizer }YES }Calendar }YES.2}Add task? }YES.3Enter a description }YES.4Enter the start/end dates and times }YES.5}Continue? }YES.6Set a reminder, if required, or press None to save.Z100-UG-EN.book  Page 56  Thursday, August 11, 2005  10:13 AM
57To set the reminderSelect any of the predefined values or press Other reminder,and enter the alarm date }YES and the alarm time }YES.To view a task1}Organizer }YES }Calendar }YES.2Select View today,View all tasks,View week,or View month }YES.To delete a taskScroll to the task that you want to delete, press  .To delete all tasks}Organizer }YES }Calendar }YES }Delete all }YES.To edit a task1When the task is displayed }YES.2}Edit }YES.3Edit the task }YES, edit the time and date }YES,edit the reminder }YES.GamesInformation and games controls is given in help texts for each game.To start a game1}Fun & Games }YES }Games }YES.2Select a game }YES.3Select New game or Resume game }YES.Z100-UG-EN.book  Page 57  Thursday, August 11, 2005  10:13 AM
58SecuritySIM card lockThe SIM card lock protects your subscription, but not your phone itself, from unauthorized use. If you change SIM cards, the phone still works with the new SIM card.PIN and PUK codeMost SIM cards are locked at the time of purchase. If the SIM card lock is on, you have to enter a “PIN” (Personal Identity Number) every time you turn on your phone. If you enter your PIN incorrectly three times in a row, the SIM card is blocked. This is indicated by the message PIN blocked. To unblock it you need to enter your “PUK” (Personal Unblocking Key). Your PIN and PUK are supplied by your operator.To unblock your SIM card1PIN blocked appears.2Enter your PUK }YES.3Enter a new four- to eight-digit PIN }YES.4Re-enter the new PIN to confirm }YES.To edit your PIN}Settings }YES }Locks }YES }SIM lock }YES }Change PIN}YES. If the message Codes do not match appears, you entered the new PIN incorrectly. If the message Wrong PIN appears, followed by Old PIN:, you entered your old PIN incorrectly.Z100-UG-EN.book  Page 58  Thursday, August 11, 2005  10:13 AM
59PIN2Certain services are protected by a second PIN.To edit your PIN2}Settings }YES }Locks }YES }SIM lock }YES }Change PIN2}YES.To turn the SIM card lock on or off1}Settings }YES }Locks }YES }SIM lock }YES}Protection }YES.2}On or Off }YES.3Enter your PIN }YES.Phone lockThe phone lock protects the phone against unauthorized use if it is stolen and the SIM card is exchanged. It is not on when you buy the phone. You can change the phone lock code (0000)to any four- to eight-digit personal code. The phone lock can be set to on, automatic or off.Phone lock onIf the phone lock is on, the message Phone locked appears each time you turn on the phone. You have to enter your code followed by YES to use your phone.AutomaticIf the phone lock is set to automatic, you do not need to enter your phone lock code until a different SIM card is inserted in the phone.The phone lock code must be entered to use Masterreset.%45 Master reset for more information.Z100-UG-EN.book  Page 59  Thursday, August 11, 2005  10:13 AM
60To set the phone lock1}Settings }YES }Locks }YES }Phone lock }YES}Protection }YES.2Select an alternative }YES.3Enter the phone lock code }YES.Editing the phone lock codeIt is important that you remember your new code. If you should forget it, you have to hand in your phone to your local Sony Ericsson retailer.To edit your phone lock code}Settings }YES }Locks }YES }Phone lock }YES}Change code }YES.Memory statusCheck for example, how many positions are left in your phonebook or how much memory is used.To check the memory of the phonebook}Phonebook }YES }Memory status }YES.To check the memory for pictures or sounds1}Fun & Games }YES, select one of the menus }YES.2Press }Memory status }YES.To check memory for text messages}Messaging }YES }Text message }YES }Text msg memory}YES.To delete saved files or informationSelect a file or information, press   }YES. Please note that some factory default files and information cannot be deleted.Z100-UG-EN.book  Page 60  Thursday, August 11, 2005  10:13 AM
61TroubleshootingThis chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of the problems you can easily correct yourself.The phone cannot be switched onRecharge or replace the battery%6 To insert the SIM card and charge the battery.No indication of chargingWhen you start charging a battery that is empty or a battery that has not been used for a long time, it may take up to 30 minutes before the battery icon appears in the display.Menu languageIf the display shows a language that you do not understand, you can always set the following from standby:Press   0000   for English menus.Press   8888   for automatic, local menus.Grey menu optionsGrey text indicates a function that is temporarily unavailable, for example, due to your subscription or due to a certain setting which has not been turned on.Since you cannot send pictures and sounds that are copyright-protected, the Send menu is sometimes unavailable.Z100-UG-EN.book  Page 61  Thursday, August 11, 2005  10:13 AM
62Error messagesInsert SIMThere is no SIM card in the phone, it may need cleaning or you may have inserted it incorrectly, %6 To insert the SIM card and charge the battery.Insert correct SIM cardThe phone is set to work only with certain SIM cards. Insert the correct SIM card.Inactive SIMThe SIM card is not activated. Contact your network operator for more information.Emergency calls onlyYou are within range of a network, but you are not allowed to use it. However, in an emergency, some operators allow you to call, for example, the international emergency number 112, %16 Emergency calls.No networkThere is no network within range or the received signal is too weak. You have to move to get a signal that is strong enough.Wrong PIN/Wrong PIN2You have entered your PIN or PIN2 incorrectly. Enter the correct PIN or PIN2, and press YES,%58 SIM card lock.Codes do not matchWhen you want to change a security code (for example your PIN) you have to confirm the new code by entering it again. The two codes that you have entered do not match %58 SIM card lock.Z100-UG-EN.book  Page 62  Thursday, August 11, 2005  10:13 AM
63PIN blocked/PIN2 blockedYou have entered your PIN or PIN2 incorrectly three times in a row. To unblock, %58 SIM card lock.PUK blocked – contact operatorYou entered your personal unblocking key code (PUK) incorrectly 10 times in a row. Contact your network operator or service provider.Phone lockedThe phone is locked. To unlock the phone, %59 Phone lock.Phone lock code:Your phone comes with the phone lock code, 0000. You can change it to any four- to eight-digit code, %59 Phone lock.Number not permittedThe fixed dialing function is on and the number you have dialed is not on your fixed numbers list, %29 Fixed dialing.Z100-UG-EN.book  Page 63  Thursday, August 11, 2005  10:13 AM
64Additional informationSony Ericsson Consumer Web siteOn www.SonyEricsson.com/support there is a section where help and tips are only a few clicks away. Here you find the latest software updates and tips on how to use your product more efficiently. Accessible Solutions/Special NeedsFor phones sold in the U.S., you can use your TTY terminal with your Sony Ericsson mobile phone (with the necessary accessory). For information on Accessible Solutions for individuals with special needs call the Sony Ericsson Special Needs Center at 877-878-1996 (TTY) or 877-207-2056 (voice), or visit the Sony Ericsson Special Needs Center at www.SonyEricsson-snc.com.Guidelines for Safe and Efficient UsePlease read this information before using your mobile phone.Recommendations• Always treat your product with care and keep it in a clean and dust-free place.• Do not expose your product to liquid or moisture or humidity.• Do not expose your product to extreme high or low temperatures. • Do not expose your product to open flames or lit tobacco products. • Do not drop, throw or try to bend your product.• Do not close your product with an object inserted between keypad and display; this may damage your product. • Do not paint your product.• Do not use your product near medical equipment without requesting permission.Z100-UG-EN.book  Page 64  Thursday, August 11, 2005  10:13 AM
65• Do not use your product when in, or around aircraft, or areas posted “turn off two-way radio”. • Do not use your product in an area where a potentially explosive atmosphere exists.• Do not place your product or install wireless equipment in the area above your car’s air bag.• Do not attempt to disassemble your product. Only Sony Ericsson authorized personnel should perform service.AntennaOnly use an antenna that has been specifically designed by Sony Ericsson for your mobile phone. Use of unauthorized or modified antennas could damage your mobile phone and may violate regulations, causing loss of performance and SAR levels above the recommended limits (see below).Efficient useHold your mobile phone as you would any other phone. Do not cover the top of the phone when in use, as this affects call quality and may cause the phone to operate at a higher power level than needed, thus shortening talk and standby times.Radio frequency (RF) exposure and SARYour mobile phone is a low-power radio transmitter and receiver. When it is turned on, it emits low levels of radio frequency energy (also known as radio waves or radio frequency fields). Governments around the world have adopted comprehensive international safety guidelines, developed by scientific organizations, e.g. ICNIRP (International Commission on Non-Ionizing Radiation Protection) and IEEE (The Institute of Electrical and Electronics Engineers Inc.), through periodic and thorough evaluation of scientific studies. These guidelines establish permitted levels of radio wave exposure for the general population. The levels include a safety margin designed to assure the safety of all persons, regardless of age and health, and to account for any variations in measurements.Z100-UG-EN.book  Page 65  Thursday, August 11, 2005  10:13 AM
66Specific Absorption Rate (SAR) is the unit of measurement for the amount of radio frequency energy absorbed by the body when using a mobile phone. The SAR value is determined at the highest certified power level in laboratory conditions, but the actual SAR level of the mobile phone while operating can be well below this value. This is because the mobile phone is designed to use the minimum power required to reach the network. Variations in SAR below the radio frequency exposure guidelines do not mean that there are variations in safety. While there may be differences in SAR levels among mobile phones, all Sony Ericsson mobile phone models are designed to meet radio frequency exposure guidelines.For phones sold in the U.S,. before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (that is, at the ear and worn on the body) as required by the FCC for each model. For body worn operation, this phone has been tested and meets FCC RF exposure guidelines when the handset is positioned a minimum of 15 mm from the body without any metal parts in the vicinity of the phone or when used with the original Sony Ericsson body worn accessory intended for this phone. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.A separate leaflet with SAR information for this mobile phone model is included with the material that comes with this mobile phone. This information can also be found, together with more information on radio frequency exposure and SAR, on: www.sonyericsson.com/support.DrivingPlease check if local laws and regulations restrict the use of mobile phones while driving or require drivers to use handsfree solutions. We recommend that you use only Sony Ericsson handsfree solutions intended for use with your product. Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a handsfree kit with an external antenna supports the installation. Always give full attention to driving and pull off the road and park before making or answering a call if driving conditions so require.Z100-UG-EN.book  Page 66  Thursday, August 11, 2005  10:13 AM
67Personal medical devicesMobile phones may affect the operation of cardiac pacemakers and other implanted equipment. Please avoid placing the mobile phone over the pacemaker, e.g. in your breast pocket. When using the mobile phone, place it at the ear opposite the pacemaker. If a minimum distance of 15 cm (6 inches) is kept between the mobile phone and the pacemaker, the risk of interference is limited. If you have any reason to suspect that interference is taking place, immediately turn off your mobile phone. Contact your cardiologist for more information. For other medical devices, please consult the manufacturer of the device.CHILDREN DO NOT ALLOW CHILDREN TO PLAY WITH YOUR MOBILE PHONE OR ITS ACCESSORIES. THEY COULD HURT THEMSELVES OR OTHERS, OR COULD ACCIDENTALLY DAMAGE THE MOBILE PHONE OR ACCESSORY. YOUR MOBILE PHONE OR ITS ACCESSORY MAY CONTAIN SMALL PARTS THAT COULD BE DETACHED AND CREATE A CHOKING HAZARD.Disposal of old electrical & electronic equipment This symbol on the product or on its packaging indicates that this product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. The recycling of materials will help to conserve natural resources. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.Z100-UG-EN.book  Page 67  Thursday, August 11, 2005  10:13 AM
68Power supplyConnect the AC power adapter only to designated power sources as marked on the product. Make sure the cord is positioned so that it will not be subjected to damage or stress. To reduce risk of electric shock, unplug the unit from any power source before attempting to clean it. The AC power adapter must not be used outdoors or in damp areas. Never alter the cord or plug. If the plug will not fit into the outlet, have a proper outlet installed by a qualified electrician.Emergency callsMobile phones operate using radio signals, which cannot guarantee connection under all conditions. Therefore you should never rely solely upon any mobile phone for essential communications (e.g. medical emergencies).Emergency calls may not be possible on all cellular networks or when certain network services and/or mobile phone features are in use. Check with your local service provider.Battery use and careWe recommend that you fully charge the battery before you use your mobile phone for the first time. The battery can only be charged in temperatures between +5°C (+41°F) and +45°C (+113°F).A new battery or one that has not been used for a long time could have reduced capacity the first few times it is used.The talk and standby times depend on the actual transmission conditions when using the mobile phone. If the mobile phone is used near a base station, less power is required and talk and standby times are prolonged. • Warning! May explode if disposed of in fire.• Use only Sony Ericsson branded original batteries and chargers intended for use with your mobile phone. Other chargers may not charge sufficiently or may produce excessive heat. Using other batteries and chargers could be dangerous.• Do not expose the battery to liquid.•Do not let the metal contacts on the battery touch another metal object. This could short-circuit and damage the battery. • Do not disassemble or modify the battery. Z100-UG-EN.book  Page 68  Thursday, August 11, 2005  10:13 AM
69• Do not expose the battery to extreme temperatures, never above +60°C (+140°F). For maximum battery capacity, use the battery in room temperature. • Turn off your mobile phone before removing the battery.• Keep out of children’s reach. • Use the battery for the intended purpose only.• Do not allow the battery to be put into the mouth. Battery electrolytes may be toxic if swallowed.Disposing of the batteryPlease check local regulations for disposal of batteries or call your local Sony Ericsson Call Center for information.The battery should never be placed in municipal waste. Use a battery disposal facility if available.End User Licence AgreementThis wireless device (“Device”) contains software owned by Sony Ericsson Mobile Communications AB (“Sony Ericsson”), its affiliated companies and its third party suppliers and licensors (“Software”).As user of this Device, Sony Ericsson grants you a non-exclusive, non-transferable, non-assignable license to use the Software solely in conjunction with the Device on which it is installed. Nothing herein shall be construed as a sale of the Software to a user of this Device.You shall not reproduce, modify, distribute, reverse engineer, decompile, otherwise alter or use any other means to discover the source code of the Software or any component of the Software. For avoidance of doubt, you are at all times entitled to transfer all rights and obligations to the Software to a third party, solely together with the Device with which you received the Software, provided always that such third party agrees in writing to be bound by these rules.You are granted this license for a term of the useful life of this Device. You can terminate this license by transferring all your rights to the Device on which you have received the Software to a third party in writing. Z100-UG-EN.book  Page 69  Thursday, August 11, 2005  10:13 AM
70If you fail to comply with any of the terms and conditions set out in this license, it will terminate with immediate effect.Sony Ericsson and its third party suppliers and licensors are the sole and exclusive owner of and retain all rights, title and interest in and to the Software. Sony Ericsson, and, to the extent that the Software contains material or code of a third party, such third party, shall be entitled third party beneficiaries of these terms.The validity, construction and performance of this license shall be governed by the laws of Sweden. The foregoing shall apply to the full extent permitted by, when applicable, statutory consumer rights.Limited WarrantySony Ericsson provides this Limited Warranty for your mobile phone and original accessory delivered with your mobile phone (hereinafter referred to as “Product”).Should your Product need warranty service, please return it to the dealer from whom it was purchased, or contact your local Sony Ericsson Call Center (national rates may apply) or visit www.SonyEricsson.com/support to get further information. Our warrantySubject to the conditions of this Limited Warranty, Sony Ericsson warrants this Product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year.What we will doIf, during the warranty period, this Product fails to operate under normal use and service, due to defects in design, materials or workmanship, Sony Ericsson authorized distributors or service partners, in the country/region* where you purchased the Product, will, at their option, either repair or replace the Product in accordance with the terms and conditions stipulated herein.Sony Ericsson and its service partners reserve the right to charge a handling fee if a returned Product is found not to be under warranty according to the conditions below.Z100-UG-EN.book  Page 70  Thursday, August 11, 2005  10:13 AM
71Please note that some of your personal settings, downloads or other information may be lost when your Sony Ericsson Product is repaired or replaced. At present Sony Ericsson may be prevented by applicable law, other regulation or technical restrictions from making a backup copy of certain downloads. Sony Ericsson does not take any responsibility for any lost information of any kind and will not reimburse you for any such loss. You should always make backup copies of all the information stored on your Sony Ericsson Product such as downloads,calendar and contacts before handing in your Sony Ericsson Product for repair or replacement.Conditions1The warranty is valid only if the original proof of purchase issued to the original purchaser by an, for this Product, Sony Ericsson authorized dealer, specifying the date of purchase and serial number**,is presented with the Product to be repaired or replaced. Sony Ericsson reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the Product from the dealer. 2If Sony Ericsson repairs or replaces the Product, the repaired or replaced Product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of Sony Ericsson.3This warranty does not cover any failure of the Product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with the Sony Ericsson instructions for use and maintenance of the Product. Nor does this warranty cover any failure of the Product due to accident, software or hardware modification or adjustment, acts of God or damage resulting from liquid. A rechargeable battery can be charged and discharged hundreds of times. However, it will eventually wear out – this is not a defect. When the talk-time or standby time is noticeably shorter, it is time to replace your battery. Sony Ericsson recommends that you use only batteries and chargers approved by Sony Ericsson. Minor variations in display brightness Z100-UG-EN.book  Page 71  Thursday, August 11, 2005  10:13 AM
72and color may occur between phones. There may be tiny bright or dark dots on the display. These are called defective pixels and occur when individual dots have malfunctioned and cannot be adjusted. Two defective pixels are deemed acceptable. Minor variations in camera image appearance may occur between phones. This is nothing uncommon and is not regarded as a defective camera module.4Since the cellular system on which the Product is to operate is provided by a carrier independent from Sony Ericsson, Sony Ericsson will not be responsible for the operation, availability, coverage, services or range of that system.5This warranty does not cover Product failures caused by installations, modifications, or repair or opening of the Product performed by a non-Sony Ericsson authorized person.6The warranty does not cover Product failures which have been caused by use of accessories or other peripheral devices which are not Sony Ericsson branded original accessories intended for use with the Product.7Tampering with any of the seals on the Product will void the warranty.8THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATIONTHE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS LICENSORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS; TO THE FULL EXTENT THOSEDAMAGES CAN BE DISCLAIMED BY LAW. Some countries/states do not allow the exclusion or limitation of incidentalor consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer's statutory rights under applicable legislation in force, nor the consumer’s rights against the dealer arising from their sales / purchase contract.Z100-UG-EN.book  Page 72  Thursday, August 11, 2005  10:13 AM
73*European Union (EU)If you have purchased your Product in an EU country you can have your Product serviced, under the conditions set out above, within the warranty period in any EU country where an identical Product is sold by an authorized Sony Ericsson distributor. To find out if your Product is sold in the EU country you are in, please call the local Sony Ericsson Call Center. Please observe that certain services may not be possible elsewhere than in the country of original purchase, for example due to the fact that your Product may have an interior or exterior which is different from equivalent models sold in other EU countries. It may not be possible to repair SIM-locked Products.** In some countries/regions additional information is requested. If so, this is clearly shown on the valid proof of purchase.FCC StatementThis device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.Z100-UG-EN.book  Page 73  Thursday, August 11, 2005  10:13 AM
74IndexAalarm clock 55animations 40answering mode 44ask to save 19assembling, phone 6automatic redialing 16Bbatterycharging 7inserting 7buttons 8Ccalculator 56calendar 56call costs 22credit limit 23minute minder 43call time 22callingfrom call list 17callsaccept 30answering 15automatic redialing 16emergency 16fixed dialing 29forwarding 24making 8, 15missed 15put on hold 25receiving 8restrict 28charging, battery 7codesPIN 7PUK 7conference calls 27connectors 8contrast (display) 44Ddisplaycontrast 44icons 9light 43downloading 54Z100-UG-EN.book  Page 74  Thursday, August 11, 2005  10:13 AM
75Eemergency calls 16emergency numbers 16error messages 62Ffixed dialing 29Ggames 57memory status 60GPRS 48groupsclosed user groups 29conference calls 27groups. see phonebook 21GSM 49GSM frequencies 2Hhandsfree 44Iicons, in display 9Internetbookmarks 53downloading 54options 53security 51setting up 46Kkey sound 43keys 8Llanguagechanging 12in phone 12locksphone 59SIM card 58Mmaster reset 45melodies, see ringtones 41memory status 60menus 10messages. see text messagesminute minder 43missed calls 15my numbers 44Oown number 44Ppersonal ringtones 17phone language 12phone lock 59phone overview 8Z100-UG-EN.book  Page 75  Thursday, August 11, 2005  10:13 AM
76phonebook 17ask to save 19card memory 20delete a phone number 19edit a name 19edit a phone number 19groups 21memory 20memory status 60phone memory 20replacing entries 20shortcuts 18sort order 19Picture message 36pictures 39animations 40exchange 40memory status 60send 40wallpaper 40PINchange 58PIN2 59profiles 45PUK 58Rredialing 16reset 45ringtones 41Ssafety guidelines 70securityInternet 51phone lock 59SIM card 58send a message 32service center 32silent ringtone 41SIM cardcopy phonebook entries 21inserting 7lock 58unblock 58SMS. see text messagesspecial needs 64speed dial 18stopwatch 55Z100-UG-EN.book  Page 76  Thursday, August 11, 2005  10:13 AM
77Ttext messagescall phone number 36delete 36forward 36insert item 32memory status 60options 34reply 35save 36send 32themes 39memory status 60time settings 44TTY 64Phone Number 64UunblockingPIN 7Vvibrating alert 43voicemail 21Wwarranty 70Z100-UG-EN.book  Page 77  Thursday, August 11, 2005  10:13 AM
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Sony Ericsson Mobile Communications ABSE-221 88 Lund, Swedenwww.SonyEricsson.comAE/LZT 108 8045 R1APrinted in XXXZ100-UG-EN.book  Page 5  Thursday, August 11, 2005  10:13 AM

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