Sony A3880059 GSM/GPRS/EDGE(850/900/1800/1900MHz) / UMTS-FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver User Manual Sony Ericsson Mobile Communications AB

Sony Mobile Communications Inc GSM/GPRS/EDGE(850/900/1800/1900MHz) / UMTS-FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver Sony Ericsson Mobile Communications AB

08 user manual

Vivaz™User guidePlease read the Important information before you use yourmobile phone.Experience more. Discover how.Fill it with pop and let it rock. Share your life in pictures. Orwhy not go online for the latest updates? Your new phone isthe key to a wider world. And it’s just around the corner.Get started with this User guide. And join us online to get thefull picture. Music, games, apps, updates, downloads,support and more.All in one place: www.sonyericsson.com/VivazDon’t forget to update your phone software. SeeUpdating your phone on page 8.2Getting startedAssemblyBefore you start using your phone, you need to insert a SIM(Subscriber Identity Module) card and the battery.To insert the SIM card1Remove the battery cover.2Put the SIM card into its holder with the gold-colouredcontacts facing down.3To insert the battery1Insert the battery with the label side up and theconnectors facing each other.2Put the battery cover into place.4To charge the phone using the power adapter•Connect the phone to a power outlet using the USB cableprovided and the power adapter.You can use your phone while it is charging. You cancharge the battery at any time and for more or lessthan 3 hours using the power adapter. You caninterrupt the charging without damaging the battery.5To charge the phone using a computer•Connect the phone to a USB port on a computer usingthe USB cable provided.Memory cardYour phone supports memory cards, adding more storagespace to your phone. A memory card used in your phonecan also be used with other compatible devices.You can move content between your memory card and thephone memory.To insert or remove a memory card1Insert the memory card with the gold-coloured contactsfacing down.2To remove the memory card, press   and selectRemove memory card, then press your finger down onthe card and slide it out.6Turning on the phoneTo turn on the phone1Press and hold down  .2Enter your SIM card PIN, if requested, and select OK.3The first time you turn on the phone, follow theinstructions to use the setup wizard for basic settings anduseful tips.HelpYou can find Help on most applications in Organiser or youcan access Help from within a specific application byselecting Options.To access the general Help in your phone•Select Menu > Organiser > Help.To view Help when you are in an application•Select Options > Help.7Updating your phoneYou can update your phone to the most recent software foroptimal performance and to get the latest enhancements.You need a USB cable and an Internet-connected PC.To learn how, go to www.sonyericsson.com/update.Remember to back up your phone content beforeupdating. To see how to back up your phone content,see the Extended User guide on the memory card.You can also access this document atwww.sonyericsson.com/support.8Phone overview   3456129781 On/off key, lock key2 Ear speaker3 3.5 mm headset connector4 Connector for USB cable5 Loud speaker6 Touch screen7 End key8 Main menu key9 Call key910 Volume, digital zoom keys101112131411 Camera light12 Camera13 Video key14 Photo key10Menu overview*PlayNow™InternetApplicationsRadio, TrackID™,Media server, Downl.chat apps, IM,Conversations, Webpublishing, RecordsoundCameraMessagingMediaPhoto, Music, VideoLocation servicesGoogle Maps,Location, WisepilotContactsCalendarLog**OrganiserFile manager, Clock,RoadSync,SonyEricsson Sync,Google, Search,Notes, Dictionary,Converter, Calculator,Adobe PDF,Quickoffice, HelpSettingsPersonalProfiles, Themes,StandbyPhoneDate and time,Language, Display,Download settings,Sensor settings,Touch input,Accessories,Application sett.,Phone mgmt.Application mgr11Installed apps.,Installation files, InstallsettingsCallingCall, Speed dialling,Voicemail, Divert calls,Call barringConnectivityNetwork, Wi-Fi,Bluetooth, USB,Destinations,Connection mgr, Datatransfer, Remotedrives, Admin.settings* Some menus areoperator-, network- andsubscription-dependent.** You can use touchfunctionality to scrollbetween tabs insubmenus. For moreinformation, seeNavigation on page 14.12Status iconsStatus icons appear at the top of the screen. You can tapstatus icons to view more information or change settings.Battery fully chargedNetwork signal strengthMessages in the outboxGSM availableMissed callHandsfree connectedCall divertedText message receivedNew email receivedHeadphone insertedGPS connectedAlarm activatedBluetooth™ connectedKeylock activatedUSB data transferringData synchronisingFlight mode activatedSecure Wi-Fi™ network connectedWi-Fi™ network connected133G availableHSDPA availableEGPRS availableNavigationYou can move through menus with your fingertips or with astylus. Tap or double-tap an item to select or open it. Youcan also switch between running applications.To access the main menu•Press the main menu key.To unlock the phone manually•Press   and select Unlock.To lock the phone manually•Press   twice.To view running applications1Press and hold down the main menu key.2To switch to a running application, tap it.Leaving applications running in the backgroundincreases the demand on battery power and reducesthe battery life.To end a function•In most cases, select Options > Exit.To delete items•In most applications, to delete items such as files, folders,messages, or media files, select an item, and then selectOptions > Delete.14StandbyAfter you have turned on your phone and entered your PIN,the name of the network operator appears. This view iscalled standby. Your phone is now ready to use.To return to standby•Press  .Default standby screenThe default standby screen provides five different views:Favourite contacts viewSocial networking viewFlow viewAlbum viewShortcuts viewThe icon for some views, for example, the Album view,may change according to the content displayed on thestandby screen.These five views are only available when SonyEricsson is selected as the default standby theme.Entering textYou can enter letters, numbers and special characters usingthe on-screen keyboard, alphanumeric keypad orhandwriting recognition. You can switch between theseinput methods.15Text input iconsThese icons may appear in the text input window.Tap to accept the text in the input window andclose the on-screen keyboard viewTap to open the input options menu to change,for example, the Writing language, or view HelpTap to switch character casesTap to display numbers and symbols,  Tap to move the cursor left or rightTap to delete a characterTap to enter a spaceTap to insert a carriage returnTap to change to another input method: MiniQWERTY keyboard, Full QWERTY keyboard,Alphanumeric keypad or HandwritingWhen using Mini QWERTY keyboard, touchand hold to move the input window around thescreenWhen using handwriting recognition, tap to openthe symbol tableWhen using handwriting recognition, tap toswitch to number input modeTap to turn predictive text input modes on or off,change the character case, and switch betweenletter and number modes16When using handwriting recognition, tap toswitch character caseTo copy and paste text1Tap to place the cursor at the beginning of the text youwant to select for copying. Then drag your fingertip orstylus to the end of the text.2To copy the selected text, tap   and select Copy.3To paste the text within the same text field, move thecursor to where you want the text be inserted, tap   andselect Paste.To paste the text to another text field, go to that textfield, move the cursor to where you want to insert thetext and select Options > Paste.MediaYou can manage media files in your phone or on yourmemory card. You can also manage photos and video clipsin albums on the web.Viewbar and touchbarYou can use the viewbar and touchbar to navigate throughdifferent views and manage your media files.•Viewbar – a bar that appears at the top of the screen (inportrait view) after you select an application in Media.Using this bar, you can navigate to play view, to variouslist views within the same application, or to the mainMedia menu.17•Touchbar – a bar at the bottom of the screen where youcan manage your media files or go back to the previouslevel.To get tips for an icon in the bars, touch and hold theicon.To update media libraries manually•Tap   in the touchbar.Your media libraries update automatically when youuse Media for the first time.To go to the play view•Tap   at the top of the screen.To view more commands in the touchbar•Tap   in the touchbar.Mark modeYou can mark several files and manage them in batches.To mark media files1When the files are in list or grid view, tap   in thetouchbar.2Tap the files to highlight them as marked.3To exit mark mode, tap  .PhotoYou can view, send and manage photos in your phone. Youcan also edit and arrange your online photo albums.To view a photo in full screen1Select Menu > Media > Photo.2Select a view option and tap a thumbnail to view thephoto.3To view the next or previous photo, flick left or right.18To edit a photo1When viewing a photo, tap   >  .2Select Options and select an item.Photo tagsYou can manage your photos easily by creating tags forthem.Only photos with EXIF (Exchangeable Image FileFormat) info can be tagged.To create a tag1When viewing a photo, tap   >  .2Tap  , enter a new name and select OK.3Select a tag icon.4Select the created tag to add it to your photo.To tag a photo1When in play view or mark mode, tap   >  .2Select a tag.MusicYou can listen to music, audiobooks, podcasts and yourrecordings.Playback controlsThe following playback controls may appear in your musicplayer and video player:PausePlayTouch and hold to rewind. Tap to go to the previoustrack19Touch and hold to fast forward. Tap to go to the nexttrackAdditional music controlsThe following music controls may appear in your musicplayer:Turn on shuffle to play tracks in the current playlistin a random orderTurn off shuffleRepeat all tracks in the current playlistRepeat the current track several timesDisable repeating tracksTo play music or other audio tracks1Select Menu > Media > Music.2Browse for tracks in Artists, Albums, Tracks, Playlists,Audiobooks, Podcasts and My recordings.3Tap a track.To change the volume•Press the volume key up or down.To minimise the music player1When the music player is open, tap  .2To restore the music player on the screen, tap theminimised album artwork.When you minimise the music player, the albumartwork is also minimised.20PlaylistsYou can create playlists to organise your music. You canadd tracks and folders to a playlist. It may take a few minutesfor the phone to create a playlist.To create a playlist1Select Menu > Media > Music > Playlists.2Tap New playlist.3Enter a name and select OK.4To add tracks, select, for example,   from the viewbarand tap  .5Select the tracks you want to add to the playlist and tap.6Select the playlist.VideoYou can browse and play video clips saved in your phone.To play a video clip1Select Menu > Media > Video.2Select an option.3Tap a video clip.Transferring and handling contentYou can transfer and handle your content such as picturesand music.You are not allowed to exchange some copyright-protected material.Using a USB cableYou can connect your phone to a computer using a USBcable to synchronise, transfer and back up phone content,and to use your phone as a modem.21
Before using a USB cableOnly use a USB cable supported by your phone. Do notremove the USB cable from your phone or computer duringtransfer as this may corrupt the memory card or the phonememory.To use mass storage1Connect the USB cable to the phone and the computer.2Phone: Select Mass storage.3Computer: Wait until your memory card appears as theexternal disk in Microsoft® Windows® Explorer.4Computer: On the computer desktop, double-click theMy Computer icon.5Computer: To view the memory card folders, double-click the icon representing your memory card.6Copy and paste your file, or drag and drop it, into a folderon your computer or on your memory card.You cannot view the transferred files in your phoneuntil you remove the USB cable from the phone.PC CompanionPC Companion lets you:•Explore content in your phone.•Use your phone as a modem.•Install PC Software used to synchronise, transfer andback up phone content.For more information, go towww.sonyericsson.com/support.To install PC Companion1Connect your phone to a PC using a USB cablesupported by your phone.2Computer: Select Mass storage.223Computer: Wait until the memory card in your phoneappears as the external disk in Microsoft® Windows®Explorer.4Computer: On the computer desktop, double-click theMy Computer icon.5Computer: To launch the PC Companion installer fromthe memory card, double-click the icon representing yourmemory card and double-click Startme.exe under thefolder pccompanion.6Computer: Follow the instructions that appear.Required operating systemsYou need one of these operating systems to use SonyEricsson PC software:•Microsoft® Windows Vista™•Microsoft® Windows XP, Service Pack 3 or higherTransferring media filesYou can use Media Go™ to transfer media files from CDsor from your computer to the memory card in your phone.Media Go™ computer software and USB drivers areavailable for download at www.sonyericsson.com/support.Sending content to another phoneYou can send content, for example, using Messaging orusing Bluetooth™ wireless technology.File managerYou can use File manager in your phone to handle contentsaved in the phone memory or on a memory card. If thememory is full, delete some content to create space.23PlayNow™ applicationWhen you select the PlayNow™ application, you enterPlayNow™ online service, where you can download music,games, ringtones, themes and wallpapers. You can previewor listen to content before you purchase and download it toyour phone.This service is not available in all countries.For extended functionality, you can also access thePlayNow™ web shop on a computer fromwww.playnow-arena.com. For more information, go towww.sonyericsson.com/support.Before you use the PlayNow™ application, you musthave the required Internet connection settings in yourphone.To use the PlayNow™ application1Select Menu > PlayNow™.2Search through the PlayNow™ online service and followthe instructions to preview and purchase content.TrackID™ applicationThe TrackID™ application is a music recognition service.You can search for the title, artist and album name of a trackyou hear playing through a loudspeaker.Before you use the TrackID™ application, you musthave the required Internet connection settings in yourphone.24To search for track information•When you hear a track through a loudspeaker outsideyour phone, select Menu > Applications > TrackID™ >Start.For best results, use the TrackID™ application in aquiet area.You get a vibrating alert when the recording is finishedor if the recording fails.CallsMaking and receiving callsYou need to turn on your phone and be within range of anetwork.The touch screen is disabled automatically duringcalls when you place your phone next to your ear.To make a call1Select   to open the dialler and enter a phone number(with international country code and area code, ifapplicable).2Press  .You can call numbers from your contacts and calllists.To end a call•Press  .To answer a call•Press  .To reject a call•Press  .25To change the ear speaker volume during a call•Press the volume key up or down.Emergency callsYour phone supports international emergency numbers, forexample, 112 or 911. You can normally use these numbersto make emergency calls in any country, with or without theSIM card inserted, if you are within range of a network.In some countries, other emergency numbers may alsobe promoted. Your network operator may thereforehave saved additional local emergency numbers on theSIM card.Call listYou can view information about recent calls.To call a number from the call list1Press   and select a tab.2Select a name or a number and press  .ContactsYou can save names, phone numbers and personalinformation in Contacts. Information can be saved in thephone memory or on the SIM card.You can synchronise your contacts using theSony Ericsson PC Suite.To add a new contact1Select Menu > Contacts.2Tap  .3Add contact information. To close the text input window,tap  .4Select Done.26To select which contacts to display•Select Menu > Contacts > Options > Settings >Contacts to display.To copy contacts between the memory card and SIM card1Select Menu > Contacts.2Select a contact and then select Options > Mark/Unmark > Mark.3To mark more than one contact, repeat step 2.4Select Options > Copy.5Select an option.When you copy contacts from the Phone memory tothe SIM memory, only the contact name and phonenumber will be saved to the SIM card.To find a contact•In the search field, enter the first letters of the contactname. The matching contact or contacts appear.Using the cameraYour phone has a 8.1 megapixel camera and a 3.2 nHDtouch display with touch capture, face detection, smiledetection, light and image stabiliser functions.To activate the camera•To activate the photo camera, press  .•To activate the video camera, press  .27Viewfinder1 321   Zoom in or out2 Enter video mode and shoot video clips3 Enter photo mode and take photosTo turn off the camera•Press  .To take a photo1To activate the camera, press  .2To use auto focus, press   halfway down.   begins toblink.283When   turns green, press   fully down to take thephoto. The photo is saved automatically.To take a photo more quickly, you can skip step 2 andpress   fully down.Do not take photos when there is a strong light sourcein the background. Use a support or the self timer toavoid blurred photos.To record a video clip1Press  .2Press   fully down to start recording.3To stop recording, press   fully down. The video issaved automatically.More camera featuresYou can touch a point on the screen to choose where thecamera should focus. The image stabiliser reduces theimpact from vibrations.To change settings•Activate the camera and tap  .To view information about a setting•Tap a setting and tap  .Face detectionYou can use face detection to bring an off-centre face intofocus. The camera automatically detects one face,indicated by a white frame. The frame becomes green whenfocus is locked. Focus is set to the face closest to thecamera.To set face detection1To activate the camera, press  .292Tap   >  .Face detection is not available in Landscape,Document or Twilight landscape scenes.Smile detectionSmile detection is a technology that detects a person’ssmile and automatically takes the photo.To use smile detection1To activate the camera, press  .2Tap   >  .3To start smile detection, press  .   blinks.4When the face in the viewfinder smiles,   stops blinkingand the photo is taken automatically.PanoramaThe panorama feature helps you take wide panoramaphotos automatically. Three photos are taken sequentiallyin a row and connected to each other to form a seamlesswide photo.To take a panorama photo1To activate the camera, press  .2Tap   >  .   appears at the top of thescreen.3To take the first photo, press  .4To take the second photo, move the camera left or rightuntil the indicator fits into   and becomes fully green.The photo is taken automatically and the direction of thepanorama is now fixed.5To take the third photo, move the camera in the samedirection as the previous shot until the indicator fits into and becomes fully green. The photo is takenautomatically.30Touch captureIn touch capture mode, you can touch the screen to focusand capture a photo. A white border in the viewfinderindicates the touchable area.To take a photo in touch capture mode1To activate the camera, press  .2Tap   >  .3Tap within the white border to select the focus point. Aphoto is then taken automatically.Do not touch the viewfinder until you want to take aphoto.Image stabiliserThe image stabiliser compensates for small movements ofthe hand to ensure steady photos. When you turn on thisfunction,   appears in the viewfinder.To activate the image stabiliser1Activate the camera.2Tap  .3Select Photo > Image stabiliser > On.MessagingText and multimedia messagesMessages can contain text, pictures, sound effects, videoclips and presentations. You can also create and usetemplates for your messages.When sending messages, the phone automatically selectsthe most suitable method to use (either a text or multimediamessage) for sending the message.31To create and send a message1Select Menu > Messaging > New message.2Tap the To field and select a contact name fromContacts.3Tap OK.4Tap the text field and enter your text.5Select Options > Add content and add a picture, videoclip or sound.6To send the message, select  .When you enter the phone numbers of multiplerecipients manually, use a semicolon to separate theirnumbers.InternetBefore you use the Internet, you may need to definean access point. To see how to create a new accesspoint, see the Extended User guide on the memorycard. You can also access this document atwww.sonyericsson.com/support.To start the Internet browser1Select Menu > Internet.2Tap  , and enter a web address.3Select Go to.Location servicesYour phone has a GPS receiver that uses satellite signals tocalculate your location. You can get help to find your wayto a destination and save your favourite locations. Withinformation from mobile towers near you, you may be ableto view your approximate location on a map.32To access location services•Select Menu > Location services, and select anapplication.Using GPSYour location can be found when you have a clear view ofthe sky. If your location is not found after a few minutes,move to another location. To help the search, stand still anddo not cover the GPS antenna, which is located in the upperright part of the phone.Some GPS features use the Internet. Data rates andcharges may apply.LocksSIM card lockThis lock only protects your subscription. Your phone willwork with a new SIM card. If the lock is on, you have to entera PIN.The PIN2 is required to access some network services, andyour SIM card must support these services.If you enter your PIN incorrectly three times in a row, the SIMcard is blocked and you need to enter your PUK (PersonalUnblocking Key). Your PIN, PIN2 and PUK are supplied byyour network operator.To unblock your SIM card1When PIN blocked. Enter PUK: appears, enter yourPUK and select OK.2Enter a new four-to-eight-digit PIN and select OK.3Re-enter the new PIN and select OK.33To turn on the SIM card lock1Select Menu > Settings > Phone > Phonemanagement > Security > Phone and SIM card > PINcode request > On.2Enter your PIN and select OK.To edit your PIN1Select Menu > Settings > Phone > Phonemanagement > Security > Phone and SIM card > PINcode.2Follow the instructions to enter your old PIN once andnew PIN twice.Phone lockYou can stop unauthorised use of your phone. The defaultphone lock code is 0000. You can change the phone lockcode to any four-to-eight-digit personal code.When the touch screen and keys are locked, the touchscreen and the keys are inactive.It is important that you remember your new code. If youforget it, you need to take your phone to your localSony Ericsson retailer.To turn on the phone lock1Select Menu > Settings > Phone > Phonemanagement > Security > Phone and SIM card >Phone autolock period > User defined.2To automatically lock your phone when you do not use itfor a defined time, tap the text input field under Lock after(minutes): and enter the time-out period.3Enter your phone lock code and select OK.4To unblock the phone, press   and follow theinstructions that appear.34To edit your phone lock code1Select Menu > Settings > Phone > Phonemanagement > Security > Phone and SIM card > Lockcode.2Follow the instructions to enter your old lock code onceand your new lock code twice.Legal informationSony Ericsson Vivaz™ phone U5i/U5a This User guide is published by Sony Ericsson Mobile CommunicationsAB or its local affiliated company, without any warranty. Improvementsand changes to this User guide necessitated by typographical errors,inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile CommunicationsAB at any time and without notice. Such changes will, however, beincorporated into new editions of this User guide.All rights reserved.©Sony Ericsson Mobile Communications AB, 2009Publication number: 1232-2180.1Your mobile phone has the capability to download, store and forwardadditional content, e.g. ringtones. The use of such content may berestricted or prohibited by rights of third parties, including but not limitedto restriction under applicable copyright laws. You, and notSony Ericsson, are entirely responsible for additional content that youdownload to or forward from your mobile phone. Prior to your use of anyadditional content, please verify that your intended use is properlylicensed or is otherwise authorized. Sony Ericsson does not guaranteethe accuracy, integrity or quality of any additional content or any otherthird party content. Under no circumstances will Sony Ericsson be liablein any way for your improper use of additional content or other third partycontent.Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.and any use of such mark by Sony Ericsson is under license.The Liquid Identity logo, Vivaz™, PlayNow and TrackID are trademarksor registered trademarks of Sony Ericsson Mobile Communications AB.TrackID™ is powered by Gracenote Mobile MusicID™. Gracenote andGracenote Mobile MusicID are trademarks or registered trademarks ofGracenote, Inc.35SyncML is a trademark or registered trademark of the Open MobileAlliance, LtdSony is a trademark or registered trademark of Sony Corporation.Media Go is a trademark or registered trademark of Sony Media Softwareand Services.Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.DLNA is a trademark or registered trademark of the Digital Living NetworkAlliance.Google™, Google Maps™, YouTube and the YouTube logo aretrademarks or registered trademarks of Google, Inc.Ericsson is a trademark or registered trademark of TelefonaktiebolagetLM Ericsson.Microsoft, Windows and Vista are registered trademarks or trademarksof Microsoft Corporation in the United States and/or other countries.microSD is a trademark or a registered trademark of SanDiskCorporation.RoadSync is a trademark or registered trademark of DataViz, Inc.Quickoffice is a registered trademark of Quickoffice, Inc.Wisepilot is a registered trademark of Appello Systems AB.Adobe is a trademark or registered trademark of Adobe SystemsIncorporated in the United States and/or other countries.This product is protected by certain intellectual property rights ofMicrosoft. Use or distribution of such technology outside of this productis prohibited without a license from Microsoft.Other product and company names mentioned herein may be thetrademarks of their respective owners.Any rights not expressly granted herein are reserved.All illustrations are for illustration only and may not accurately depict theactual phone.36www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1232-2180.1
FCC StatementDeclaration of ConformitySony Ericsson U5a UMTS HSPA 1 2 5 GSM GPRS/EDGE 850/900/1800/1900
Important InformationUnited States & CanadaTHIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCEWITH THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURETO RADIO WAVES.The U5a Series mobile phones have been designed to complywith applicable safety requirements for exposure to radio waves.Your wireless phone is a radio transmitter and receiver. It isdesigned to not exceed the limits* of exposure to radio frequency(RF) energy set by governmental authorities. These limits establishpermitted levels of RF energy for the general population. Theguidelines are based on standards that were developed byinternational scientific organizations through periodic andthorough evaluation of scientific studies. The standards include asafety margin designed to assure the safety of all individuals,regardless of age and health.The radio wave exposure guidelines employ a unit ofmeasurement known as the Specific Absorption Rate (SAR). Testsfor SAR are conducted using standardized methods with thephone transmitting at its highest certified power level in all usedfrequency bands. While there may be differences between the SARlevels of various phone models, they are all designed to meet therelevant guidelines for exposure to radio waves. For moreinformation on SAR, please refer to the safe and efficient usechapter in the User Guide.The highest SAR value as reported to the authorities for thisphone model when tested for use by the ear is 1.49 W/kg*, andwhen worn on the body is 0.47 W/kg* for speech and 0.59 W/kg*for data calls. Body worn measurements are made while the phoneis in use and worn on the body with a Sony Ericsson accessorysupplied with or designated for use with this phone. It is thereforerecommended that only Ericsson and Sony Ericsson originalaccessories be used in conjunction with Sony Ericsson phones.**Before a phone model is available for sale to the public in theUS, it must be tested and certified by the Federal CommunicationsCommission (FCC) that it does not exceed the limit established by2
the government-adopted requirement for safe exposure*. Thetests are performed in positions and locations (i.e., by the ear andworn on the body) as required by the FCC for each model. The FCChas granted an Equipment Authorization for this phone model withall reported SAR levels evaluated as in compliance with the FCC RFexposure guidelines. While there may be differences between theSAR levels of various phones, all mobile phones granted an FCCequipment authorization meet the government requirement forsafe exposure. SAR information on this phone model is on file atthe FCC and can be found under the Display Grant section ofhttp://www.fcc.gov/oet/fccid after searching on FCCID PY7A3880059. Additional information on SAR can be found onthe Cellular Telecommunications & Internet Association (CTIA)website at http://www.phonefacts.net.* In the United States and Canada, the SAR limit for mobilephones used by the public is 1.6 watts/kilogram (W/kg) averagedover one gram of tissue. The standard incorporates a margin ofsafety to give additional protection for the public and to accountfor any variations in measurements.**This paragraph is only applicable to authorities and customersin the United States.3
FCC StatementThis device complies with Part 15 of the FCC rules.Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2)This device must accept any interference received, includinginterference that may cause undesired operation.Any change or modification not expressly approved by SonyEricsson may void the user's authority to operate the equipment.This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to Part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energyand, if not installed and used in accordance with the instructions,may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in aparticular installation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correct theinterference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment and receiver.•Connect the equipment into an outlet on a circuit different fromthat to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician forhelp.11
Industry Canada StatementThis device complies with RSS-210 of Industry Canada.Operation is subject to the following two conditions: (1) thisdevice may not cause interference, and (2) this device must acceptany interference, including interference that may cause undesiredoperation of the device.This Class B digital apparatus complies with CanadianICES-003.Cet appareil numérique de la classe B est conforme à la normeNMB-003 du Canada.12
Declaration of Conformity for U5aWe, Sony Ericsson Mobile Communications AB ofNya VattentornetSE-221 88 Lund, Swedendeclare under our sole responsibility that our productSony Ericsson type AAD-3880059-BVand in combination with our accessories, to which this declarationrelates is in conformity with the appropriate standards EN 301511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300440-2:V1.3.1, EN 300 328:V1.7.1, EN 301 489-7:V1.3.1, EN 301489-17:V2.1.1, EN 301 489-24:V1.4.1, EN 301 489-3:V1.4.1 andEN 60 950-1:2006 following the provisions of, Radio Equipmentand Telecommunication Terminal Equipment directive 1999/5/EC.Lund, January 2010Rikko Sakaguchi,Executive Vice President and Chief Creation OfficerWe fulfil the requirements of the R&TTE Directive (1999/5/EC).Ce produit est conforme aux directives de R&TTE (1999/5/EC).Cumplimos con los requisitos de la Directiva R&TTE – Normassobre equipos de terminales de radio y telecomunicaciones (1999/5/EC).Atendemos aos requisitos da Diretriz R&TTE (1999/5/EC).13
www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1236-0715.1
Important information
Sony Ericsson Consumer Web siteAt www.sonyericsson.com/support there is a support sectionwhere help and tips are only a few clicks away. Here you will findthe latest computer software updates and tips on how to useyour product more efficiently.Service and supportYou have access to a portfolio of exclusive service advantagessuch as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony Ericsson service partners.•A warranty period. Learn more about the warranty conditions intheLimited warrantysection.At www.sonyericsson.com/support, you can find the latestsupport tools and information. For operator-specific services andfeatures, please contact your network operator.You can also contact our Contact Centers. If your country/region is not represented in the list below, please contact yourlocal dealer. (Calls are charged according to national rates,including local taxes, unless the phone number is a toll-freenumber.)If your product needs service, please contact the dealer fromwhom it was purchased, or one of our service partners. Forwarranty claims, save proof of purchase.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so mightentail a potential health risk or product malfunction. If indoubt as to its proper function, have the productchecked by a certified service partner before chargingor using it.Recommendations for care and safe use of our products•Handle with care and keep in a clean and dust-free place.2
•Warning! May explode if disposed of in fire.•Do not expose to liquid or moisture or excess humidity.•For optimum performance, the product should notbe operated in temperatures below -10°C(+14°F) orabove +45°C(+113°F). Do not expose the battery totemperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modify theproduct. Only Sony Ericsson authorised personnelshould perform service.•Consult with authorised medical staff and theinstructions of the medical device manufacturerbefore using the product near pacemakers or other medicaldevices or equipment.•Discontinue use of electronic devices, or disable the radiotransmitting functionality of the device, where required orrequested to do so.•Do not use where a potentially explosive atmosphere exists.•Do not place the product, or install wireless equipment, in thearea above an air bag in a car.•Caution: Cracked or broken displays may create sharp edgesor splinters that could be harmful upon contact.•Do not use the Bluetooth Headset in positions where it isuncomfortable or will be subject to pressure.ChildrenWarning! Keep out of the reach of children. Do notallow children to play with mobile phones oraccessories. They could hurt themselves or others.Products may contain small parts that could become detachedand create a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on theproduct. Do not use outdoors or in damp areas. Do not alter orsubject the cord to damage or stress. Unplug the unit before3
cleaning it. Never alter the plug. If it does not fit into the outlet,have a proper outlet installed by an electrician. When a powersupply is connected there is a small drain of power. To avoid thissmall energy waste, disconnect the power supply when theproduct is fully charged. Use of charging devices that are notSony Ericsson branded may pose increased safety risks.BatteryNew or idle batteries can have short-term reduced capacity.Fully charge the battery before initial use. Use for the intendedpurpose only. Charge the battery in temperatures between+5°C(+41°F) and +45°C(+113°F). Do not put the battery intoyour mouth. Do not let the battery contacts touch another metalobject. Turn off the product before removing the battery.Performance depends on temperatures, signal strength, usagepatterns, features selected and voice or data transmissions. OnlySony Ericsson service partners should remove or replace built-inbatteries. Use of batteries that are not Sony Ericsson brandedmay pose increased safety risks. Replace the battery only withanother Sony Ericsson battery that has been qualified with theproduct per the standard IEEE-1725. Use of an unqualifiedbattery may present a risk of fire, explosion, leakage or otherhazard.Personal medical devicesMobile phones may affect implanted medical equipment. Reducerisk of interference by keeping a minimum distance of15 cm(6 inches) between the phone and the device. Use thephone at your right ear. Do not carry the phone in your breastpocket. Turn off the phone if you suspect interference. For allmedical devices, consult a physician and the manufacturer.DrivingSome vehicle manufacturers forbid the use of phones in theirvehicles unless a handsfree kit with an external antenna supportsthe installation. Check with the vehicle manufacturer'srepresentative to be sure that the mobile phone or Bluetooth4
handsfree will not affect the electronic systems in the vehicle.Full attention should be given to driving at all times and locallaws and regulations restricting the use of wireless devices whiledriving must be observed.GPS/Location based functionsSome products provide GPS/Location based functions. Locationdetermining functionality is provided “As is” and “With all faults”.Sony Ericsson does not make any representation or warranty asto the accuracy of such location information.Use of location-based information by the device may not beuninterrupted or error free and may additionally be dependent onnetwork service availability. Please note that functionality may bereduced or prevented in certain environments such as buildinginteriors or areas adjacent to buildings.Caution: Do not use GPS functionality in a manner whichcauses distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never relysolely upon mobile phones for essential communication. Callsmay not be possible in all areas, on all networks, or when certainnetwork services and/or phone features are used.AntennaUse of antenna devices not marketed by Sony Ericsson coulddamage the phone, reduce performance, and produce SARlevels above the established limits. Do not cover the antennawith your hand as this affects call quality, power levels and canshorten talk and standby times.Radio Frequency (RF) exposure and Specific AbsorptionRate (SAR)When the phone or Bluetooth handsfree is turned on, it emitslow levels of radio frequency energy. International safetyguidelines have been developed through periodic and thoroughevaluation of scientific studies. These guidelines establish5
permitted levels of radio wave exposure. The guidelines include asafety margin designed to assure the safety of all persons and toaccount for any variations in measurements.Specific Absorption Rate (SAR) is used to measure radiofrequency energy absorbed by the body when using a mobilephone. The SAR value is determined at the highest certifiedpower level in laboratory conditions, but because the phone isdesigned to use the minimum power necessary to access thechosen network, the actual SAR level can be well below thisvalue. There is no proof of difference in safety based ondifference in SAR value.Products with radio transmitters sold in the US must becertified by the Federal Communications Commission (FCC).When required, tests are performed when the phone is placed atthe ear and when worn on the body. For body-worn operation,the phone has been tested when positioned a minimum of15 mm from the body without any metal parts in the vicinity ofthe phone or when properly used with an appropriateSony Ericsson accessory and worn on the body.For more information about SAR and radio frequencyexposure, go to: www.sonyericsson.com/health.Flight modeBluetooth and WLAN functionality, if available in the device, canbe enabled in Flight mode but may be prohibited onboard aircraftor in other areas where radio transmissions are prohibited. Insuch environments, please seek proper authorisation beforeenabling Bluetooth or WLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that can harmthe mobile phone or other computers. Malware or harmfulapplications can include viruses, worms, spyware, and otherunwanted programs. While the device does employ securitymeasures to resist such efforts, Sony Ericsson does not warrantor represent that the device will be impervious to the introductionof malware. You can however reduce the risk of malware attacks6
by using care when downloading content or acceptingapplications, refraining from opening or responding to messagesfrom unknown sources, using trustworthy services to access theInternet, and only downloading content to the mobile phone fromknown, reliable sources.AccessoriesUse only Sony Ericsson branded original accessories andcertified service partners. Sony Ericsson does not test third-partyaccessories. Accessories may influence RF exposure, radioperformance, loudness, electric safety and other areas. Third-party accessories and parts may pose a risk to your health orsafety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Ericsson phones may offercompatibility with TTY terminals (with use of necessaryaccessory). For more information call the Sony Ericsson SpecialNeeds Center on 877 878 1996 (TTY) or 877 207 2056 (voice),or go to www.sonyericsson-snc.com.Disposal of old electrical and electronicequipmentElectronic equipment and batteries should not beincluded as household waste but should be left at anappropriate collection point for recycling. This helps preventpotential negative consequences for the environment and humanhealth. Check local regulations by contacting your local cityoffice, your household waste disposal service, the shop whereyou purchased the product or calling a Sony Ericsson ContactCenter. Do not attempt to remove internal batteries. Internalbatteries shall be removed only by a waste treatment facility ortrained service professional.7
Disposing of the batteryCheck local regulations or call a Sony Ericsson ContactCenter for information. Never use municipal waste.Memory cardIf the product comes complete with a removable memory card, itis generally compatible with the handset purchased but may notbe compatible with other devices or the capabilities of theirmemory cards. Check other devices for compatibility beforepurchase or use. If the product is equipped with a memory cardreader, check memory card compatibility before purchase or use.Memory cards are generally formatted prior to shipping. Toreformat the memory card, use a compatible device. Do not usethe standard operating system format when formatting thememory card on a PC. For details, refer to the operatinginstructions of the device or contact customer support.Warning!If the device requires an adapter for insertion into the handset oranother device, do not insert the card directly without therequired adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or any metalobject.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memory card.•Do not use or store the memory card in humid or corrosivelocations or in excessive heat such as a closed car in summer,in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory card adapter withexcessive force.•Do not let dirt, dust, or foreign objects get into the insert portof any memory card adapter.•Check you have inserted the memory card correctly.8
•Insert the memory card as far as it will go into any memorycard adapter needed. The memory card may not operateproperly unless fully inserted.•We recommend that you make a backup copy of importantdata. We are not responsible for any loss or damage to contentyou store on the memory card.•Recorded data may be damaged or lost when you remove thememory card or memory card adapter, turn off the power whileformatting, reading or writing data, or use the memory card inlocations subject to static electricity or high electrical fieldemissions.Protection of personal informationErase personal data before disposing of the product. To deletedata, perform a master reset. Deleting data from the phonememory does not ensure that it cannot be recovered.Sony Ericsson does not warrant against recovery of informationand does not assume responsibility for disclosure of anyinformation even after a master reset.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is owned bySony Ericsson Mobile Communications AB, and/or its affiliatedcompanies and its suppliers and licensors.Sony Ericsson grants you a non-exclusive limited licence touse the Software solely in conjunction with the Device on whichit is installed or delivered. Ownership of the Software is not sold,transferred or otherwise conveyed.Do not use any means to discover the source code or anycomponent of the Software, reproduce and distribute theSoftware, or modify the Software. You are entitled to transferrights and obligations to the Software to a third party, solelytogether with the Device with which you received the Software,9
provided the third party agrees in writing to be bound by theterms of this Licence.This licence exists throughout the useful life of this Device. Itcan be terminated by transferring your rights to the Device to athird party in writing.Failure to comply with any of these terms and conditions willterminate the licence immediately.Sony Ericsson and its third party suppliers and licensors retainall rights, title and interest in and to the Software. To the extentthat the Software contains material or code of a third party, suchthird parties shall be beneficiaries of these terms.This licence is governed by the laws of Sweden. Whenapplicable, the foregoing applies to statutory consumer rights.In the event Software accompanying or provided inconjunction with your device is provided with additional termsand conditions, such provisions shall also govern yourpossession and usage of the Software.Export regulationsExport regulations: This product, including any software ortechnical data contained in or accompanying the product, maybe subject to import and export regulations of the EuropeanUnion, the United States and other countries. The user and anypossessor of the product agrees to comply strictly with all suchregulations and acknowledges that it is their responsibility toobtain any required licenses to export, re-export, or import thisproduct. Without limiting the foregoing, and as an example, theuser and any possessor of the product: (1) must not knowinglyexport or re-export Products to destinations identified pursuantto Articles in Chapter II of European Council Regulation (EC)1334/2000; (2), must comply with U.S. government ExportAdministration Regulations ("EAR", 15 C.F.R. §§ 730-774, http://www.bis.doc.gov/ ) administered by Department of Commerce,Bureau of Industry and Security; and (3) must comply witheconomic sanctions regulations (30 C.F.R. §§ 500 et. seq.,.,http://www.treas.gov/offices/enforcement/ofac/) administered by10
the U.S. Department of Treasury, Office of Foreign AssetsControl. The user and any possessor of the product may nottransport or deliver the product, its accessories or separatesoftware to any country, region, entity or person prohibited bythese regulations.Limited WarrantySony Ericsson Mobile Communications AB, SE-221 88 Lund,Sweden, (Sony Ericsson) or its local affiliated company, providesthis Limited Warranty for your mobile phone, original accessorydelivered with your mobile phone, and/or your mobile computingproduct (hereinafter referred to as “Product”).Should your Product need warranty service, please return it tothe dealer from whom it was purchased, or contact your localSony Ericsson Contact Center (national rates may apply) or visitwww.sonyericsson.com to get further information.Our warrantySubject to the conditions of this Limited Warranty, Sony Ericssonwarrants this Product to be free from defects in design, materialand workmanship at the time of its original purchase by aconsumer. This Limited Warranty will last for a period of two (2)years as from the original date of purchase of the Product foryour mobile phone, and for a period of one (1) year following theoriginal purchase date of the Product for all original accessories(such as the battery, charger or handsfree kit) which may bedelivered with your mobile phone.What we will doIf, during the warranty period, this Product fails to operate undernormal use and service, due to defects in design, materials orworkmanship, Sony Ericsson authorised distributors or servicepartners, in the country/region* where you purchased theProduct, will, at their option, either repair or replace the Productin accordance with the terms and conditions stipulated herein.11
Sony Ericsson and its service partners reserve the right tocharge a handling fee if a returned Product is found not to beunder warranty according to the conditions below.Please note that some of your personal settings, downloadsand other information may be lost when your Sony EricssonProduct is repaired or replaced. At present, Sony Ericsson maybe prevented by applicable law, other regulation or technicalrestrictions from making a backup copy of certain downloads.Sony Ericsson does not take any responsibility for any lostinformation of any kind and will not reimburse you for any suchloss. You should always make backup copies of all theinformation stored on your Sony Ericsson Product such asdownloads, calendar and contacts before handing in yourSony Ericsson Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof ofpurchase for this Product issued by a Sony Ericsson authoriseddealer specifying the date of purchase and serial number**, ispresented with the Product to be repaired or replaced.Sony Ericsson reserves the right to refuse warranty service ifthis information has been removed or changed after the originalpurchase of the Product from the dealer.2. If Sony Ericsson repairs or replaces the Product, the repair forthe defect concerned, or the replaced Product shall bewarranted for the remaining time of the original warranty periodor for ninety (90) days from the date of repair, whichever islonger. Repair or replacement may involve the use offunctionally equivalent reconditioned units. Replaced parts orcomponents will become the property of Sony Ericsson.3. This warranty does not cover any failure of the Product due tonormal wear and tear, or due to misuse, including but notlimited to use in other than the normal and customary manner,in accordance with the Sony Ericsson instructions for use andmaintenance of the Product. Nor does this warranty cover anyfailure of the Product due to accident, software or hardware12
modification or adjustment, acts of God or damage resultingfrom liquid.A rechargeable battery can be charged and discharged morethan a hundred times. However, it will eventually wear out –this is not a defect and corresponds to normal wear and tear.When the talk-time or standby time is noticeably shorter, it istime to replace the battery. Sony Ericsson recommends thatyou use only batteries and chargers approved bySony Ericsson.Minor variations in display brightness and colour may occurbetween phones. There may be tiny bright or dark dots on thedisplay. These are called defective pixels and occur whenindividual dots have malfunctioned and can not be adjusted.Two defective pixels are deemed acceptable.Minor variations in camera image appearance may occurbetween phones. This is nothing uncommon and is notregarded as a defective camera module.4. Since the cellular system on which the Product is to operate isprovided by a carrier independent from Sony Ericsson,Sony Ericsson will not be responsible for the operation,availability, coverage, services or range of that system.5. This warranty does not cover Product failures caused byinstallations, modifications, or repair or opening of the Productperformed by a non-Sony Ericsson authorised person.6. The warranty does not cover Product failures which have beencaused by use of accessories or other peripheral devices whichare not Sony Ericsson branded original accessories intendedfor use with the Product.Sony Ericsson disclaims any and all warranties, whetherexpress or implied, for failures caused to the Product orperipheral devices as a result of viruses, trojan horses,spyware, or other malicious software. Sony Ericsson stronglyrecommends that you install appropriate virus protectionsoftware on your Product and any peripheral devicesconnected to it, as available, and update it regularly, to betterprotect your device. It is understood, however, that suchsoftware will never fully protect your Product or its peripheral13
devices and Sony Ericsson disclaims all warranties, whetherexpress or implied, in case of failure by such antivirus softwareto fulfil its intended purpose.7. Tampering with any of the seals on the Product will void thewarranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTENOR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.ALL IMPLIED WARRANTIES, INCLUDING WITHOUTLIMITATION THE IMPLIED WARRANTIES OFMERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITEDWARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITSLICENSORS BE LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,INCLUDING BUT NOT LIMITED TO LOST PROFITS ORCOMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGESCAN BE DISCLAIMED BY LAW.Some countries/states do not allow the exclusion or limitation ofincidental or consequential damages, or limitation of the durationof implied warranties, so the preceding limitations or exclusionsmay not apply to you.The warranty provided does not affect the consumer’sstatutory rights under applicable legislation in force, nor theconsumer’s rights against the dealer arising from their sales /purchase contract.*Geographical scope of the warrantyIf you have purchased your Product in a country member of theEuropean Economic Area (EEA) or in Switzerland or the Republicof Turkey, and such Product was intended for sale in the EEA orin Switzerland or in Turkey, you can have your Product servicedin any EEA country or in Switzerland or in Turkey, under thewarranty conditions prevailing in the country in which you requireservicing, provided that an identical Product is sold in suchcountry by an authorised Sony Ericsson distributor. To find out ifyour Product is sold in the country you are in, please call thelocal Sony Ericsson Contact Center. Please observe that certain14
services may not be available outside the country of originalpurchase, for example, due to the fact that your Product mayhave an interior or exterior which is different from equivalentmodels sold in other countries. Please note in addition that itmay sometimes not be possible to repair SIM-locked Products.** In some countries/regions additional information (such as avalid warranty card) may be requested.Trademarks and acknowledgementsThe Liquid Identity logo and Xperia are trademarks or registeredtrademarks of Sony Ericsson Mobile Communications AB.Sony is a trademark or a registered trademark of SonyCorporation.Ericsson is a trademark or registered trademark ofTelefonaktiebolaget LM Ericsson.Bluetooth is a trademark or a registered trademark of BluetoothSIG Inc. and any use of such mark by Sony Ericsson is underlicense.Other product and company names mentioned herein may be thetrademarks of their respective owners.Any rights not expressly granted herein are reserved.15
SupportAnguilla 1-800-080-9518(Toll Free)questions.CO@support.sonyericsson.comAntigua andBarbuda1-800-081-9518(Toll Free)questions.CO@support.sonyericsson.comArgentina 0800-333-7427(número gratuito)questions.CO@support.sonyericsson.comAustralia 1300 650-050(Toll Free)questions.AU@support.sonyericsson.comThe Bahamas 1-800-205-6062(Toll Free)questions.CO@support.sonyericsson.comBarbados 1-800-082-9518(Toll Free)questions.CO@support.sonyericsson.comBelgique/België02-0745 1611 questions.BE@support.sonyericsson.comBelize AN 815, PIN 5597(Toll Free)questions.CO@support.sonyericsson.comBermuda 1-800-083-9518(Toll Free)questions.CO@support.sonyericsson.comBolivia 800-100-542(número gratuito)questions.CO@support.sonyericsson.comBrasil 4001-0444(ligação gratuita)questions.BR@support.sonyericsson.comCanada 1 866 766 9374(Toll Free / sansfrais)questions.CA@support.sonyericsson.comCaymanIslands1-800-084-9518(Toll Free)questions.CO@support.sonyericsson.comCentral andSouthernAfrica+27 11 506 0123 questions.CF@support.sonyericsson.comČeskárepublika844 550 055 questions.CZ@support.sonyericsson.comChile 800-646-425(número gratuito)questions.CO@support.sonyericsson.comColombia 01800-0966-080(número gratuito)questions.CO@support.sonyericsson.comCosta Rica 0 800 011 0400(número gratuito)questions.CO@support.sonyericsson.comDanmark 3331 2828 questions.DK@support.sonyericsson.com16
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Κύπρος/Kıbrıs0800 90 909 questions.CY@support.sonyericsson.comLatvija 67 21 43 01 questions.LV@support.sonyericsson.comLietuva 8 700 55030 questions.LT@support.sonyericsson.comMagyarország 01 880 47 47 questions.HU@support.sonyericsson.comMalaysia 1800-88-9900(Toll Free / bebastol)questions.MY@support.sonyericsson.comMaroc/المغرب+212 2 2958 344 questions.MA@support.sonyericsson.comMéxico 0 1800 000 4722(número gratuito)questions.MX@support.sonyericsson.comNederland 0900 8998318 questions.NL@support.sonyericsson.comNederlandseAntillen001-866-509-8660(gratis nummer)questions.CO@support.sonyericsson.comNew Zealand 0800-100-150(Toll Free)questions.NZ@support.sonyericsson.comNicaragua AN 1800-0166,PIN 5600 (númerogratuito)questions.CO@support.sonyericsson.comNorge 815 00 840(lokaltakst)questions.NO@support.sonyericsson.comÖsterreich 0810 200 245 questions.AT@support.sonyericsson.comPakistan/پاکستان021 - 111 22 55 73 questions.PK@support.sonyericsson.comPanamá 00800-787-0009(número gratuito)questions.CO@support.sonyericsson.comParaguay 009 800 54 20032(número gratuito)questions.CO@support.sonyericsson.comPerú 0800-532-38(número gratuito)questions.CO@support.sonyericsson.comPhilippines/Pilipinas+63 2 7891860 questions.PH@support.sonyericsson.comPolska +48 22 22 77 444 questions.PL@support.sonyericsson.comPortugal 808 204 466(chamada local)questions.PT@support.sonyericsson.comRepúblicaDominicana1-800-751-3370(número gratuito)questions.CO@support.sonyericsson.comRomânia +40 21 401 0401 questions.RO@support.sonyericsson.comSaint Kittsand Nevis1-800-087-9518(Toll Free)questions.CO@support.sonyericsson.com18
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