Sony A3880070 GSM/GPRS/EDGE(850/900/1800/1900MHz) / UMTS-FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver User Manual Sony Ericsson Mobile Communications AB
Sony Mobile Communications Inc GSM/GPRS/EDGE(850/900/1800/1900MHz) / UMTS-FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, GPS/A-GPS, FM receiver Sony Ericsson Mobile Communications AB
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Contents
08 User guide part 2&3
FCC Statement
Declaration of Conformity
Sony Ericsson U5at
UMTS HSPA 1 2 5 GSM GPRS/EDGE 850/900/1800/1900
Important Information
United States & Canada
THIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE
WITH THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
The U5at Series mobile phones have been designed to comply
with applicable safety requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed to not exceed the limits* of exposure to radio frequency
(RF) energy set by governmental authorities. These limits establish
permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by
international scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a
safety margin designed to assure the safety of all individuals,
regardless of age and health.
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate (SAR). Tests
for SAR are conducted using standardized methods with the
phone transmitting at its highest certified power level in all used
frequency bands. While there may be differences between the SAR
levels of various phone models, they are all designed to meet the
relevant guidelines for exposure to radio waves. For more
information on SAR, please refer to the safe and efficient use
chapter in the User Guide.
The highest SAR value as reported to the authorities for this
phone model when tested for use by the ear is 1.38 W/kg*, and
when worn on the body is 1.12 W/kg* for speech and 1.04 W/kg*
for data calls. Body worn measurements are made while the phone
is in use and worn on the body with a Sony Ericsson accessory
supplied with or designated for use with this phone. It is therefore
recommended that only Ericsson and Sony Ericsson original
accessories be used in conjunction with Sony Ericsson phones.
**Before a phone model is available for sale to the public in the
US, it must be tested and certified by the Federal Communications
Commission (FCC) that it does not exceed the limit established by
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the government-adopted requirement for safe exposure*. The
tests are performed in positions and locations (i.e., by the ear and
worn on the body) as required by the FCC for each model. The FCC
has granted an Equipment Authorization for this phone model with
all reported SAR levels evaluated as in compliance with the FCC RF
exposure guidelines. While there may be differences between the
SAR levels of various phones, all mobile phones granted an FCC
equipment authorization meet the government requirement for
safe exposure. SAR information on this phone model is on file at
the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC
ID PY7A3880070. Additional information on SAR can be found on
the Cellular Telecommunications & Internet Association (CTIA)
website at http://www.phonefacts.net.
* In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kilogram (W/kg) averaged
over one gram of tissue. The standard incorporates a margin of
safety to give additional protection for the public and to account
for any variations in measurements.
**This paragraph is only applicable to authorities and customers
in the United States.
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FCC Statement
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
This device must accept any interference received, including
interference that may cause undesired operation.
Any change or modification not expressly approved by Sony
Ericsson may void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for
help.
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Industry Canada Statement
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
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Declaration of Conformity for U5at
We, Sony Ericsson Mobile Communications AB of
Nya Vattentornet
SE-221 88 Lund, Sweden
declare under our sole responsibility that our product
Sony Ericsson type AAD-3880070-BV
and in combination with our accessories, to which this declaration
relates is in conformity with the appropriate standards EN 301
511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300
440-2:V1.3.1, EN 300 328:V1.7.1, EN 301 489-7:V1.3.1, EN 301
489-17:V2.1.1, EN 301 489-24:V1.4.1, EN 301 489-3:V1.4.1 and
EN 60 950-1:2006 following the provisions of, Radio Equipment
and Telecommunication Terminal Equipment directive 1999/5/EC.
Lund, April 2010
Dan Redin,
Corporate Vice President, Head of Development
We fulfil the requirements of the R&TTE Directive (1999/5/EC).
Ce produit est conforme aux directives de R&TTE (1999/5/EC).
Cumplimos con los requisitos de la Directiva R&TTE – Normas
sobre equipos de terminales de radio y telecomunicaciones (1999/
5/EC).
Atendemos aos requisitos da Diretriz R&TTE (1999/5/EC).
13
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1239-9692.1
Important information
Sony Ericsson Consumer Web site
At www.sonyericsson.com/support there is a support section
where help and tips are only a few clicks away. Here you will find
the latest computer software updates and tips on how to use
your product more efficiently.
Service and support
You have access to a portfolio of exclusive service advantages
such as:
•Global and local Web sites providing support.
•A global network of Contact Centers.
•An extensive network of Sony Ericsson service partners.
•A warranty period. Learn more about the warranty conditions in
theLimited warrantysection.
At www.sonyericsson.com/support, you can find the latest
support tools and information. For operator-specific services and
features, please contact your network operator.
You can also contact our Contact Centers. If your country/
region is not represented in the list below, please contact your
local dealer. (Calls are charged according to national rates,
including local taxes, unless the phone number is a toll-free
number.)
If your product needs service, please contact the dealer from
whom it was purchased, or one of our service partners. For
warranty claims, save proof of purchase.
Guidelines for Safe and Efficient Use
Please follow these guidelines. Failure to do so might
entail a potential health risk or product malfunction. If in
doubt as to its proper function, have the product
checked by a certified service partner before charging
or using it.
Recommendations for care and safe use of our products
•Handle with care and keep in a clean and dust-free place.
2
•Warning! May explode if disposed of in fire.
•Do not expose to liquid or moisture or excess humidity.
•For optimum performance, the product should not
be operated in temperatures below -10°C(+14°F) or
above +45°C(+113°F). Do not expose the battery to
temperatures above +60°C(+140°F).
•Do not expose to flames or lit tobacco products.
•Do not drop, throw or try to bend the product.
•Do not paint or attempt to disassemble or modify the
product. Only Sony Ericsson authorised personnel
should perform service.
•Consult with authorised medical staff and the
instructions of the medical device manufacturer
before using the product near pacemakers or other medical
devices or equipment.
•Discontinue use of electronic devices, or disable the radio
transmitting functionality of the device, where required or
requested to do so.
•Do not use where a potentially explosive atmosphere exists.
•Do not place the product, or install wireless equipment, in the
area above an air bag in a car.
•Caution: Cracked or broken displays may create sharp edges
or splinters that could be harmful upon contact.
•Do not use the Bluetooth Headset in positions where it is
uncomfortable or will be subject to pressure.
Children
Warning! Keep out of the reach of children. Do not
allow children to play with mobile phones or
accessories. They could hurt themselves or others.
Products may contain small parts that could become detached
and create a choking hazard.
Power supply (Charger)
Connect the charger to power sources as marked on the
product. Do not use outdoors or in damp areas. Do not alter or
subject the cord to damage or stress. Unplug the unit before
3
cleaning it. Never alter the plug. If it does not fit into the outlet,
have a proper outlet installed by an electrician. When a power
supply is connected there is a small drain of power. To avoid this
small energy waste, disconnect the power supply when the
product is fully charged. Use of charging devices that are not
Sony Ericsson branded may pose increased safety risks.
Battery
New or idle batteries can have short-term reduced capacity.
Fully charge the battery before initial use. Use for the intended
purpose only. Charge the battery in temperatures between
+5°C(+41°F) and +45°C(+113°F). Do not put the battery into
your mouth. Do not let the battery contacts touch another metal
object. Turn off the product before removing the battery.
Performance depends on temperatures, signal strength, usage
patterns, features selected and voice or data transmissions. Only
Sony Ericsson service partners should remove or replace built-in
batteries. Use of batteries that are not Sony Ericsson branded
may pose increased safety risks. Replace the battery only with
another Sony Ericsson battery that has been qualified with the
product per the standard IEEE-1725. Use of an unqualified
battery may present a risk of fire, explosion, leakage or other
hazard.
Personal medical devices
Mobile phones may affect implanted medical equipment. Reduce
risk of interference by keeping a minimum distance of
15 cm(6 inches) between the phone and the device. Use the
phone at your right ear. Do not carry the phone in your breast
pocket. Turn off the phone if you suspect interference. For all
medical devices, consult a physician and the manufacturer.
Driving
Some vehicle manufacturers forbid the use of phones in their
vehicles unless a handsfree kit with an external antenna supports
the installation. Check with the vehicle manufacturer's
representative to be sure that the mobile phone or Bluetooth
4
handsfree will not affect the electronic systems in the vehicle.
Full attention should be given to driving at all times and local
laws and regulations restricting the use of wireless devices while
driving must be observed.
GPS/Location based functions
Some products provide GPS/Location based functions. Location
determining functionality is provided “As is” and “With all faults”.
Sony Ericsson does not make any representation or warranty as
to the accuracy of such location information.
Use of location-based information by the device may not be
uninterrupted or error free and may additionally be dependent on
network service availability. Please note that functionality may be
reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which
causes distraction from driving.
Emergency calls
Calls cannot be guaranteed under all conditions. Never rely
solely upon mobile phones for essential communication. Calls
may not be possible in all areas, on all networks, or when certain
network services and/or phone features are used.
Antenna
Use of antenna devices not marketed by Sony Ericsson could
damage the phone, reduce performance, and produce SAR
levels above the established limits. Do not cover the antenna
with your hand as this affects call quality, power levels and can
shorten talk and standby times.
Radio Frequency (RF) exposure and Specific Absorption
Rate (SAR)
When the phone or Bluetooth handsfree is turned on, it emits
low levels of radio frequency energy. International safety
guidelines have been developed through periodic and thorough
evaluation of scientific studies. These guidelines establish
5
permitted levels of radio wave exposure. The guidelines include a
safety margin designed to assure the safety of all persons and to
account for any variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio
frequency energy absorbed by the body when using a mobile
phone. The SAR value is determined at the highest certified
power level in laboratory conditions, but because the phone is
designed to use the minimum power necessary to access the
chosen network, the actual SAR level can be well below this
value. There is no proof of difference in safety based on
difference in SAR value.
Products with radio transmitters sold in the US must be
certified by the Federal Communications Commission (FCC).
When required, tests are performed when the phone is placed at
the ear and when worn on the body. For body-worn operation,
the phone has been tested when positioned a minimum of
15 mm from the body without any metal parts in the vicinity of
the phone or when properly used with an appropriate
Sony Ericsson accessory and worn on the body.
For more information about SAR and radio frequency
exposure, go to: www.sonyericsson.com/health.
Flight mode
Bluetooth and WLAN functionality, if available in the device, can
be enabled in Flight mode but may be prohibited onboard aircraft
or in other areas where radio transmissions are prohibited. In
such environments, please seek proper authorisation before
enabling Bluetooth or WLAN functionality even in Flight mode.
Malware
Malware (short for malicious software) is software that can harm
the mobile phone or other computers. Malware or harmful
applications can include viruses, worms, spyware, and other
unwanted programs. While the device does employ security
measures to resist such efforts, Sony Ericsson does not warrant
or represent that the device will be impervious to the introduction
of malware. You can however reduce the risk of malware attacks
6
by using care when downloading content or accepting
applications, refraining from opening or responding to messages
from unknown sources, using trustworthy services to access the
Internet, and only downloading content to the mobile phone from
known, reliable sources.
Accessories
Use only Sony Ericsson branded original accessories and
certified service partners. Sony Ericsson does not test third-party
accessories. Accessories may influence RF exposure, radio
performance, loudness, electric safety and other areas. Third-
party accessories and parts may pose a risk to your health or
safety or decrease performance.
Accessible Solutions/Special Needs
In the US, compatible Sony Ericsson phones may offer
compatibility with TTY terminals (with use of necessary
accessory). For more information call the Sony Ericsson Special
Needs Center on 877 878 1996 (TTY) or 877 207 2056 (voice),
or go to www.sonyericsson-snc.com.
Disposal of old electrical and electronic
equipment
Electronic equipment and batteries should not be
included as household waste but should be left at an
appropriate collection point for recycling. This helps prevent
potential negative consequences for the environment and human
health. Check local regulations by contacting your local city
office, your household waste disposal service, the shop where
you purchased the product or calling a Sony Ericsson Contact
Center. Do not attempt to remove internal batteries. Internal
batteries shall be removed only by a waste treatment facility or
trained service professional.
7
Disposing of the battery
Check local regulations or call a Sony Ericsson Contact
Center for information. Never use municipal waste.
Memory card
If the product comes complete with a removable memory card, it
is generally compatible with the handset purchased but may not
be compatible with other devices or the capabilities of their
memory cards. Check other devices for compatibility before
purchase or use. If the product is equipped with a memory card
reader, check memory card compatibility before purchase or use.
Memory cards are generally formatted prior to shipping. To
reformat the memory card, use a compatible device. Do not use
the standard operating system format when formatting the
memory card on a PC. For details, refer to the operating
instructions of the device or contact customer support.
Warning!
If the device requires an adapter for insertion into the handset or
another device, do not insert the card directly without the
required adapter.
Precautions on memory card use
•Do not expose the memory card to moisture.
•Do not touch terminal connections with your hand or any metal
object.
•Do not strike, bend, or drop the memory card.
•Do not attempt to disassemble or modify the memory card.
•Do not use or store the memory card in humid or corrosive
locations or in excessive heat such as a closed car in summer,
in direct sunlight or near a heater, etc.
•Do not press or bend the end of the memory card adapter with
excessive force.
•Do not let dirt, dust, or foreign objects get into the insert port
of any memory card adapter.
•Check you have inserted the memory card correctly.
8
•Insert the memory card as far as it will go into any memory
card adapter needed. The memory card may not operate
properly unless fully inserted.
•We recommend that you make a backup copy of important
data. We are not responsible for any loss or damage to content
you store on the memory card.
•Recorded data may be damaged or lost when you remove the
memory card or memory card adapter, turn off the power while
formatting, reading or writing data, or use the memory card in
locations subject to static electricity or high electrical field
emissions.
Protection of personal information
Erase personal data before disposing of the product. To delete
data, perform a master reset. Deleting data from the phone
memory does not ensure that it cannot be recovered.
Sony Ericsson does not warrant against recovery of information
and does not assume responsibility for disclosure of any
information even after a master reset.
Loudness warning!
Avoid volume levels that may be harmful to your hearing.
End User Licence Agreement
Software delivered with this device and its media is owned by
Sony Ericsson Mobile Communications AB, and/or its affiliated
companies and its suppliers and licensors.
Sony Ericsson grants you a non-exclusive limited licence to
use the Software solely in conjunction with the Device on which
it is installed or delivered. Ownership of the Software is not sold,
transferred or otherwise conveyed.
Do not use any means to discover the source code or any
component of the Software, reproduce and distribute the
Software, or modify the Software. You are entitled to transfer
rights and obligations to the Software to a third party, solely
together with the Device with which you received the Software,
9
provided the third party agrees in writing to be bound by the
terms of this Licence.
This licence exists throughout the useful life of this Device. It
can be terminated by transferring your rights to the Device to a
third party in writing.
Failure to comply with any of these terms and conditions will
terminate the licence immediately.
Sony Ericsson and its third party suppliers and licensors retain
all rights, title and interest in and to the Software. To the extent
that the Software contains material or code of a third party, such
third parties shall be beneficiaries of these terms.
This licence is governed by the laws of Sweden. When
applicable, the foregoing applies to statutory consumer rights.
In the event Software accompanying or provided in
conjunction with your device is provided with additional terms
and conditions, such provisions shall also govern your
possession and usage of the Software.
Export regulations
Export regulations: This product, including any software or
technical data contained in or accompanying the product, may
be subject to import and export regulations of the European
Union, the United States and other countries. The user and any
possessor of the product agrees to comply strictly with all such
regulations and acknowledges that it is their responsibility to
obtain any required licenses to export, re-export, or import this
product. Without limiting the foregoing, and as an example, the
user and any possessor of the product: (1) must not knowingly
export or re-export Products to destinations identified pursuant
to Articles in Chapter II of European Council Regulation (EC)
1334/2000; (2), must comply with U.S. government Export
Administration Regulations ("EAR", 15 C.F.R. §§ 730-774, http://
www.bis.doc.gov/ ) administered by Department of Commerce,
Bureau of Industry and Security; and (3) must comply with
economic sanctions regulations (30 C.F.R. §§ 500 et. seq.,.,
http://www.treas.gov/offices/enforcement/ofac/) administered by
10
the U.S. Department of Treasury, Office of Foreign Assets
Control. The user and any possessor of the product may not
transport or deliver the product, its accessories or separate
software to any country, region, entity or person prohibited by
these regulations.
Limited Warranty
Sony Ericsson Mobile Communications AB, SE-221 88 Lund,
Sweden, (Sony Ericsson) or its local affiliated company, provides
this Limited Warranty for your mobile phone, original accessory
delivered with your mobile phone, and/or your mobile computing
product (hereinafter referred to as “Product”).
Should your Product need warranty service, please return it to
the dealer from whom it was purchased, or contact your local
Sony Ericsson Contact Center (national rates may apply) or visit
www.sonyericsson.com to get further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sony Ericsson
warrants this Product to be free from defects in design, material
and workmanship at the time of its original purchase by a
consumer. This Limited Warranty will last for a period of two (2)
years as from the original date of purchase of the Product for
your mobile phone, and for a period of one (1) year following the
original purchase date of the Product for all original accessories
(such as the battery, charger or handsfree kit) which may be
delivered with your mobile phone.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sony Ericsson authorised distributors or service
partners, in the country/region* where you purchased the
Product, will, at their option, either repair or replace the Product
in accordance with the terms and conditions stipulated herein.
11
Sony Ericsson and its service partners reserve the right to
charge a handling fee if a returned Product is found not to be
under warranty according to the conditions below.
Please note that some of your personal settings, downloads
and other information may be lost when your Sony Ericsson
Product is repaired or replaced. At present, Sony Ericsson may
be prevented by applicable law, other regulation or technical
restrictions from making a backup copy of certain downloads.
Sony Ericsson does not take any responsibility for any lost
information of any kind and will not reimburse you for any such
loss. You should always make backup copies of all the
information stored on your Sony Ericsson Product such as
downloads, calendar and contacts before handing in your
Sony Ericsson Product for repair or replacement.
Conditions
1. This Limited Warranty is valid only if the original proof of
purchase for this Product issued by a Sony Ericsson authorised
dealer specifying the date of purchase and serial number**, is
presented with the Product to be repaired or replaced.
Sony Ericsson reserves the right to refuse warranty service if
this information has been removed or changed after the original
purchase of the Product from the dealer.
2. If Sony Ericsson repairs or replaces the Product, the repair for
the defect concerned, or the replaced Product shall be
warranted for the remaining time of the original warranty period
or for ninety (90) days from the date of repair, whichever is
longer. Repair or replacement may involve the use of
functionally equivalent reconditioned units. Replaced parts or
components will become the property of Sony Ericsson.
3. This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not
limited to use in other than the normal and customary manner,
in accordance with the Sony Ericsson instructions for use and
maintenance of the Product. Nor does this warranty cover any
failure of the Product due to accident, software or hardware
12
modification or adjustment, acts of God or damage resulting
from liquid.
A rechargeable battery can be charged and discharged more
than a hundred times. However, it will eventually wear out –
this is not a defect and corresponds to normal wear and tear.
When the talk-time or standby time is noticeably shorter, it is
time to replace the battery. Sony Ericsson recommends that
you use only batteries and chargers approved by
Sony Ericsson.
Minor variations in display brightness and colour may occur
between phones. There may be tiny bright or dark dots on the
display. These are called defective pixels and occur when
individual dots have malfunctioned and can not be adjusted.
Two defective pixels are deemed acceptable.
Minor variations in camera image appearance may occur
between phones. This is nothing uncommon and is not
regarded as a defective camera module.
4. Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony Ericsson,
Sony Ericsson will not be responsible for the operation,
availability, coverage, services or range of that system.
5. This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony Ericsson authorised person.
6. The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which
are not Sony Ericsson branded original accessories intended
for use with the Product.
Sony Ericsson disclaims any and all warranties, whether
express or implied, for failures caused to the Product or
peripheral devices as a result of viruses, trojan horses,
spyware, or other malicious software. Sony Ericsson strongly
recommends that you install appropriate virus protection
software on your Product and any peripheral devices
connected to it, as available, and update it regularly, to better
protect your device. It is understood, however, that such
software will never fully protect your Product or its peripheral
13
devices and Sony Ericsson disclaims all warranties, whether
express or implied, in case of failure by such antivirus software
to fulfil its intended purpose.
7. Tampering with any of the seals on the Product will void the
warranty.
8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN
OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. IN NO EVENT SHALL SONY ERICSSON OR ITS
LICENSORS BE LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,
INCLUDING BUT NOT LIMITED TO LOST PROFITS OR
COMMERCIAL LOSS TO THE FULL EXTENT THOSE DAMAGES
CAN BE DISCLAIMED BY LAW.
Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration
of implied warranties, so the preceding limitations or exclusions
may not apply to you.
The warranty provided does not affect the consumer’s
statutory rights under applicable legislation in force, nor the
consumer’s rights against the dealer arising from their sales /
purchase contract.
*Geographical scope of the warranty
If you have purchased your Product in a country member of the
European Economic Area (EEA) or in Switzerland or the Republic
of Turkey, and such Product was intended for sale in the EEA or
in Switzerland or in Turkey, you can have your Product serviced
in any EEA country or in Switzerland or in Turkey, under the
warranty conditions prevailing in the country in which you require
servicing, provided that an identical Product is sold in such
country by an authorised Sony Ericsson distributor. To find out if
your Product is sold in the country you are in, please call the
local Sony Ericsson Contact Center. Please observe that certain
14
services may not be available outside the country of original
purchase, for example, due to the fact that your Product may
have an interior or exterior which is different from equivalent
models sold in other countries. Please note in addition that it
may sometimes not be possible to repair SIM-locked Products.
** In some countries/regions additional information (such as a
valid warranty card) may be requested.
Trademarks and acknowledgements
The Liquid Identity logo and Xperia are trademarks or registered
trademarks of Sony Ericsson Mobile Communications AB.
Sony is a trademark or a registered trademark of Sony
Corporation.
Ericsson is a trademark or registered trademark of
Telefonaktiebolaget LM Ericsson.
Bluetooth is a trademark or a registered trademark of Bluetooth
SIG Inc. and any use of such mark by Sony Ericsson is under
license.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
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Support
Anguilla 1-800-080-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Antigua and
Barbuda
1-800-081-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Argentina 0800-333-7427
(número gratuito)
questions.CO@support.sonyericsson.com
Australia 1300 650-050
(Toll Free)
questions.AU@support.sonyericsson.com
The Bahamas 1-800-205-6062
(Toll Free)
questions.CO@support.sonyericsson.com
Barbados 1-800-082-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Belgique/
België
02-0745 1611 questions.BE@support.sonyericsson.com
Belize AN 815, PIN 5597
(Toll Free)
questions.CO@support.sonyericsson.com
Bermuda 1-800-083-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Bolivia 800-100-542
(número gratuito)
questions.CO@support.sonyericsson.com
Brasil 4001-0444
(ligação gratuita)
questions.BR@support.sonyericsson.com
Canada 1 866 766 9374
(Toll Free / sans
frais)
questions.CA@support.sonyericsson.com
Cayman
Islands
1-800-084-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Central and
Southern
Africa
+27 11 506 0123 questions.CF@support.sonyericsson.com
Česká
republika
844 550 055 questions.CZ@support.sonyericsson.com
Chile 800-646-425
(número gratuito)
questions.CO@support.sonyericsson.com
Colombia 01800-0966-080
(número gratuito)
questions.CO@support.sonyericsson.com
Costa Rica 0 800 011 0400
(número gratuito)
questions.CO@support.sonyericsson.com
Danmark 3331 2828 questions.DK@support.sonyericsson.com
16
Deutschland 0180 534 2020
(ortsübliche
Gebühren)
questions.DE@support.sonyericsson.com
Dominica 1-800-085-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Ecuador 1-800-0102-50
(número gratuito)
questions.CO@support.sonyericsson.com
Eesti 06 032 032 questions.EE@support.sonyericsson.com
Egypt/ مصر 16727 questions.EG@support.sonyericsson.com
Ελλάδα 801 11 810 810
+30 210 899 19
19 (από κινητό
τηλέφωνο)
questions.GR@support.sonyericsson.com
El Salvador 800-6323 (número
gratuito)
questions.CO@support.sonyericsson.com
España 902 180 576
(tarifa local)
questions.ES@support.sonyericsson.com
France 09 69 32 21 21
09 69 32 21 22
(Xperia™
uniquement)
questions.FR@support.sonyericsson.com
Guatemala 1-800-300-0057
(número gratuito)
questions.CO@support.sonyericsson.com
Haïti/Ayiti AN 193, PIN 5598
(numéro gratuit /
nimewo gratis)
questions.CO@support.sonyericsson.com
Honduras AN 8000122, PIN
5599 (número
gratuito)
questions.CO@support.sonyericsson.com
Hong Kong/香
港
+852 8203 8863 questions.HK@support.sonyericsson.com
Hrvatska 062 000 000 questions.HR@support.sonyericsson.com
India/भारत 1800 11 1800 (Toll
Free)
+91 (011)
39011111
questions.IN@support.sonyericsson.com
Indonesia 021 2701388 questions.ID@support.sonyericsson.com
Ireland 1850 545 888
(Local rate)
questions.IE@support.sonyericsson.com
Italia 06 48895206
(tariffa locale)
questions.IT@support.sonyericsson.com
Jamaica 1-800-442-3471
(Toll Free)
questions.CO@support.sonyericsson.com
17
Κύπρος/
Kıbrıs
0800 90 909 questions.CY@support.sonyericsson.com
Latvija 67 21 43 01 questions.LV@support.sonyericsson.com
Lietuva 8 700 55030 questions.LT@support.sonyericsson.com
Magyarország 01 880 47 47 questions.HU@support.sonyericsson.com
Malaysia 1800-88-9900
(Toll Free / bebas
tol)
questions.MY@support.sonyericsson.com
Maroc/
المغرب
+212 2 2958 344 questions.MA@support.sonyericsson.com
México 0 1800 000 4722
(número gratuito)
questions.MX@support.sonyericsson.com
Nederland 0900 8998318 questions.NL@support.sonyericsson.com
Nederlandse
Antillen
001-866-509-8660
(gratis nummer)
questions.CO@support.sonyericsson.com
New Zealand 0800-100-150
(Toll Free)
questions.NZ@support.sonyericsson.com
Nicaragua AN 1800-0166,
PIN 5600 (número
gratuito)
questions.CO@support.sonyericsson.com
Norge 815 00 840
(lokaltakst)
questions.NO@support.sonyericsson.com
Österreich 0810 200 245 questions.AT@support.sonyericsson.com
Pakistan/
پاکستان
021 - 111 22 55 73 questions.PK@support.sonyericsson.com
Panamá 00800-787-0009
(número gratuito)
questions.CO@support.sonyericsson.com
Paraguay 009 800 54 20032
(número gratuito)
questions.CO@support.sonyericsson.com
Perú 0800-532-38
(número gratuito)
questions.CO@support.sonyericsson.com
Philippines/
Pilipinas
+63 2 7891860 questions.PH@support.sonyericsson.com
Polska +48 22 22 77 444 questions.PL@support.sonyericsson.com
Portugal 808 204 466
(chamada local)
questions.PT@support.sonyericsson.com
República
Dominicana
1-800-751-3370
(número gratuito)
questions.CO@support.sonyericsson.com
România +40 21 401 0401 questions.RO@support.sonyericsson.com
Saint Kitts
and Nevis
1-800-087-9518
(Toll Free)
questions.CO@support.sonyericsson.com
18
Saint Vincent
and the
Grenadines
1-800-088-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Schweiz/
Suisse/
Svizzera
0848 824 040 questions.CH@support.sonyericsson.com
Singapore +65 6744 0733 questions.SG@support.sonyericsson.com
Slovenia 01 600 5000 questions.SI@support.sonyericsson.com
Slovensko 02 5443 6443 questions.SK@support.sonyericsson.com
South Africa 0861 632222 questions.ZA@support.sonyericsson.com
South Κorea/
대한민국
(+82) 1588 4170 questions.KO@support.sonyericsson.com
Suomi 09 299 2000 questions.FI@support.sonyericsson.com
Sverige 013 24 45 00
(lokal taxa)
questions.SE@support.sonyericsson.com
Trinidad and
Tobago
1-800-080-9521
(Toll Free)
questions.CO@support.sonyericsson.com
Türkiye +90 212 473 77 77 questions.TR@support.sonyericsson.com
United
Kingdom
08705 237 237
(Local rate)
questions.GB@support.sonyericsson.com
United States 1 866 766 9374 questions.US@support.sonyericsson.com
Uruguay 000-401-787-013
(número gratuito)
questions.CO@support.sonyericsson.com
Venezuela 0-800-1-00-2250
(número gratuito)
questions.CO@support.sonyericsson.com
Việt Nam 1900 1525 (miễn
phí)
questions.VN@support.sonyericsson.com
Беларусь 8 82 00 361 0001 questions.BY@support.sonyericsson.com
България 0800 1 8778 questions.BG@support.sonyericsson.com
Россия +7 (495) 7870986 questions.RU@support.sonyericsson.com
Україна (+380) 44 590
1515
questions.UA@support.sonyericsson.com
الأردن +971 4 3919 880 questions.JO@support.sonyericsson.com
الإمارات العربية المتحدة
+971 4 3919 880
(UAE)
questions.AE@support.sonyericsson.com
الكويت +971 4 3919 880 questions.KW@support.sonyericsson.com
المملكة العربية السعودية
800-8200-727 questions.SA@support.sonyericsson.com
中国 +86 400 810 0000 questions.CN@support.sonyericsson.com
台灣 +886 2 25625511 questions.TW@support.sonyericsson.com
ไทย 02 2483 030 questions.TH@support.sonyericsson.com
19
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