Sony A3880092 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, A-GPS, FM receiver User Manual A7 42p last page indd
Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1&2&5 / HSPA mobile phone with Bluetooth, WLAN, A-GPS, FM receiver A7 42p last page indd
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08_user manual
X8
User guide – short version
July 22, 2010 23:19:44
User guide in the phone
An extended User guide is available in your phone.
The extended User guide is also available at
www.sonyericsson.com/support.
To access the User guide in your phone
1From the Home screen, drag upwards.
2Find and tap User guide.
If the supplied memory card is not inserted into your
phone, you can access the User guide by selecting the
Online user guide option after you tap User guide in
step 2.
User support application
The support application is your window to Sony Ericsson
support. Watch how-to videos, get the latest support news,
enter the support zone or get the latest software for your
phone.
To open the user support application
•From the Home screen, flick through the horizontal list of
widgets and tap Support .
Experience more. Discover
how.
Visit
www.sonyericsson.com/support
to get the most from
your phone.
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Important information
Please read the Important information leaflet before
you use your mobile phone.
Some of the services and features described in this
User guide are not supported in all countries/regions
or by all networks and/or service providers in all areas.
Without limitation, this applies to the GSM International
Emergency Number 112. Please contact your network
operator or service provider to determine availability of
any specific service or feature and whether additional
access or usage fees apply.
Assembly
To remove the battery cover
•Insert the tip of your finger or a thin object into the opening
on the side of the phone, between the phone and the
battery cover, and slowly lift up the cover.
Do not use sharp objects that may damage parts of the
phone.
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To insert the SIM card and the memory card
1
2
•Slide in the SIM card and the memory card with the gold-
coloured contacts facing down.
To insert the battery
•Insert the battery with the battery usage labels facing
down and the connectors facing each other.
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To attach the battery cover
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1Secure the left side of the battery cover by aligning it into
the openings on the rear left of the phone.
2Press the right side of the battery cover down to lock the
cover into place.
Turning the phone on and off
To turn on the phone
1Press and hold down the key on the top of the
phone.
2Press to unlock the screen.
3Enter your SIM card PIN, when requested, and select
OK.
4At first startup, follow the instructions in Setup guide.
Your PIN is supplied by your network operator. If you
want to correct a mistake made while entering your
SIM card PIN, press .
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To turn off the phone
1Press and hold until the options menu opens.
2In the options menu, tap Power off.
3Tap OK.
To activate the screen
•Press .
Starting your phone for the first
time
The first time you start your phone, a setup guide helps you
enter essential phone settings and set up your email and
online services accounts. This is also a good time to use
Sony Ericsson Sync to synchronise your old contacts with
your new phone or to import contacts from a SIM card. You
can also access the setup guide later from the Settings
menu.
To set the language
1Scroll through the available languages list.
2Tap the language you want to use in your phone. The
language is marked.
3Tap Save.
If you choose the wrong language and cannot read
the menu texts, go to
www.sonyericsson.com/support
for help.
Internet and messaging settings
To send text and multimedia messages and to access the
Internet, you must have a 2G/3G mobile data connection
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and the correct settings. There are different ways to get
these settings:
•For most mobile phone networks and operators, Internet
and messaging settings come preinstalled on your
phone. You can then start using the Internet and send
messages right away.
•In some cases you will get the option to download
Internet and messaging settings the first time you turn on
your phone. It is also possible to download these settings
later from the Settings menu.
•You can manually add and change Internet and network
settings in your phone at any time. Contact your network
operator for detailed information on your Internet and
messaging settings.
To import contacts from the SIM card
When you copy contacts from a phone to a SIM card,
the amount and the type of information you can
transfer for each contact is limited. To get more help
on how to copy contacts between two phones, go to
www.sonyericsson.com/support
from your computer.
1When you start your phone for the first time, the setup
wizard prompts you to import your SIM contacts. Tap
Import contacts.
2When you are asked to confirm if you want to import your
contacts from the SIM card to the phone, tap Yes.
To set the time and date
1From the setup guide, tap Time & date.
2Unmark the Automatic checkbox, if it is marked.
3Tap Set date or Set time.
4Tap or to adjust the date or hour and minute.
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Home screen
The Home screen is the starting point of your phone. You
can personalise the Home screen by adding widgets, or by
changing the wallpaper and the applications in the corners.
A widget is a part of an application on the Home
screen. It displays important information from a
particular application. For example, the Sony Ericsson
Timescape™ widget displays incoming messages and
the Media widget allows you to start playing music
directly.
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To view the extended Home screen
•Drag your finger to the sides of the screen.
To change the Home screen wallpaper
1Press .
2Tap Change wallpaper.
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To charge the phone using a computer
1Connect the phone to a USB port on a computer using
the USB cable included in the phone kit.
2Tap Charge phone.
Using the hardware keys
Menu •Open a list of options available in the
current screen or application
Home •Go to the Home screen or to the
applications panes from any
application or screen
•Open the recently used applications
window
Back •Go back to the previous screen
•Close the onscreen keypad, a dialog
box, an options menu, or the
Notification panel
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Charging the battery
The phone battery is partly charged when you buy the
phone. It may take a few minutes before the battery icon
appears on the screen when you connect the phone to a
power source. You can still use your phone while it is
charging.
The battery will start to discharge a little after it is fully
charged and then charges again after a certain time.
This is to extend battery life and may result in the
charge status showing a level below 100 percent.
1
2
To charge the phone using the power adapter
•Connect the phone to a power outlet using the USB cable
and the power adapter.
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12 Camera lens
12
13
14
15
16
13 Volume key
14 Camera key
15 Speaker
16 Strap holder
LED status
Green The battery is fully charged
Flashing red The battery level is low
Orange The battery is charging. The battery level
is between low and full
Flashing
green There is a pending message or you have
missed a call
While the phone is charging but the battery level is still
low, pending notifications (flashing green) are not
indicated by the LED.
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To set up Timescape™ to work with Twitter™
1From the setup guide, tap Twitter.
2Tap Username, enter your Twitter™ username and tap
Next.
3Enter your password and tap Done.
To transfer contacts using Sony Ericsson Sync
Before you can transfer contacts to your new phone
using this method, you need to set up a Sony Ericsson
account and synchronise your old phone with this
account. Go to www.sonyericsson.com/user for more
information.
1From the setup guide, tap Sync.
2Tap Sony Ericsson Sync.
3Enter your username and password, then tap Log in.
4Tap Save. The phone will now synchronise contacts,
calendar events and bookmarks with your
Sony Ericsson account.
5Press to return to the setup guide.
To exit the setup guide
•When you are finished with the setup guide, tap Done.
To access the setup guide
1From the Home screen, drag upwards.
2Find and tap Settings > Basic settings > Setup guide.
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5Tap Set.
6Press to go back to the setup guide.
While setting time, you can shift between 12-hour and
24-hour format. If you want to use AM and PM, you
have to unmark Use 24-hour format.
To set up your phone to use Google™ services
1From the setup guide, tap Google account.
2Tap Next.
3Tap Sign in if you want to use an existing Google™
account, or Create if you want to create a new account.
Follow the on-screen instructions to finish setting up your
phone with a Google™ account.
To set up an email account
1From the setup guide, tap Email.
2Tap Email address, enter your email address and tap
Next.
3Enter your password and tap Done.
4Tap Continue.
5If the phone cannot download your email account
settings automatically, enter the account settings
manually.
If you need to enter the settings manually, contact
your email service provider for the correct email
account settings. For example, you need to know if
the account type is POP3 or IMAP.
To set up Timescape™ to work with Facebook™
1From the setup guide, tap Facebook.
2Tap Username, enter your Facebook™ username and
tap Next.
3Enter your password and tap Done.
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Getting to know your phone
Phone overview
1 3.5 mm headset
connector
1
23
5
6
7
8
4
10
911
2 Power key/Screen lock
3 Connector for charger/
USB cable
4 Proximity sensor
5 Ear speaker
6 Notification LED
7 Light sensor
8 Touch screen
9 Menu key
10 Home key
11 Back key
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3Select an option.
To add widgets to the Home screen
1Press .
2Tap Arrange widgets > Add widget.
3Select a widget from the list.
4Press to exit the edit mode.
Status bar
A status bar at the top of the screen displays phone status
information and notifications. Notification icons appear on
the left side of the status bar. Phone status icons appear on
the right side. From the status bar you can access the
notification panel.
11:37
Notification panel
In the Notification panel, notification icons are displayed in
a detailed view. You can open notifications, such as
messages, reminders, or event notifications directly from
the Notification panel. You can also open running
applications such as the music player or the radio.
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To open the Notification panel
11:37
•Drag the status bar downwards.
To close the Notification panel
•Press .
•Drag the Notification panel upwards.
To open a running application from the Notification panel
•From the Notification panel, tap the icon for the running
application to open it.
Applications panes
You can access your applications in the phone using the
applications panes. The applications panes extend beyond
the screen. You can create new panes and arrange the
applications according to your preferences.
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Shows which applications pane you are in
To open the applications panes
You can open the applications panes by different
ways.
•From the Home screen, drag upwards.
•From the Home screen, tap .
•Flick the Home screen upwards.
•From the Home screen, press .
To browse the applications panes
•From the applications panes, flick right or left.
To create a new applications pane
1From the Home screen, press .
2Tap Arrange icons.
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3Touch and hold an item in the last pane until it vibrates
and then drag it to the right.
4Press to exit the edit mode.
To move an application
1From the Home screen, press .
2Tap Arrange icons.
3Touch and hold an item until it vibrates and drag it to one
of the corners or to another application pane. If you move
an item in the last applications pane, the pane switches
to the next pane.
4Press to exit the edit mode.
The items in the applications panes are not shortcuts
to the applications but the actual applications. When
you move an application from the applications panes
to corners or vice versa, the actual application gets
moved and not shortcut. There are no shortcuts to the
applications.
Using the touch screen
This phone is equipped with a conductive display.
Moisture on the screen may prevent proper
functionality.
To open or highlight an item
•Tap the item.
To mark or unmark options
•Tap the relevant checkbox or in some cases the right side
of the list option, to mark or unmark an option.
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Marked checkbox
Unmarked checkbox
Marked list option
Unmarked list option
To pan
•When this option is available, drag the screen to pan.
To zoom
•When available, tap or to zoom in or out.
•Touch, hold and drag upwards or downwards to zoom in
or out.
You may have to drag your finger on the screen (in any
direction) to make the zoom icons appear.
Scrolling
You can scroll up or down, and on some webpages you can
also scroll to the sides.
Dragging or flicking will not activate anything on the
screen.
Using the keyboard
When you start an application or select a field that requires
text or numbers, the keyboard appears.
To display the keyboard to enter text
•Tap a text entry field.
To hide the keyboard
•When you enter text, tap .
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To enter text
•To enter a character visible on the keyboard, tap the
character.
•To enter a letter variant, touch and hold a regular
keyboard letter to get a list of available options, then
select from the list. For example, to enter "é", touch and
hold "e" until a list appears, then select "é" from the list.
To shift between upper-case and lower-case letters
•Before you enter a letter, tap .
To enter numbers or symbols
•When you enter text, tap . A keyboard with numbers
and symbols appears.
To edit text
1When you enter text, touch and hold the text field until the
Edit text menu appears.
2Select an option.
To change writing language
1When you enter text, tap , or touch and hold .
2Tap Writing languages.
3Select the languages you want to use for writing. When
you are finished, press repeatedly to return to entering
text.
4If you have selected more than one input language, tap
to switch between the selected writing languages.
Phone settings overview
You can set up the phone to suit your requirements, for
example, Date & time, Wireless controls and Data
synchronization.
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To access the phone settings
1From the Home screen, drag upwards.
2Find and tap Settings.
To change the SIM card PIN
1From the Home screen, drag upwards.
2Find and tap Settings > Security & location > Set up
SIM card lock > Change SIM PIN.
3Enter the old SIM card PIN and tap OK.
4Enter the new SIM card PIN and tap OK.
To download Internet and messaging settings
1From the Home screen, drag upwards.
2Find and tap Settings > Basic settings > Settings
download.
To turn off all data traffic
1From the Home screen, drag upwards.
2Find and tap Settings > Wireless controls > Mobile
networks.
3Unmark the Data traffic checkbox.
Calling
To make an emergency call
1From the Home screen, tap .
2Enter the emergency number and tap . To delete a
number, tap .
You can make an emergency call without a SIM card
inserted.
To make an emergency call while the SIM card is locked
1Tap Emergency call.
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2Enter the emergency number and tap . To delete a
number, tap .
To make a call
1From the Home screen, tap .
2If the call log is shown, tap to enter the dial pad view.
3Enter the number of the recipient and tap . To delete a
number, tap .
To end a call
•Tap .
To answer a call
•Drag the indicator to .
Contacts
To view your contacts
•From the Home screen, tap to open the Contacts
application.
If you have not set up your phone for synchronisation
with a web service, or imported SIM contacts, you can
choose to do so the first time you open Contacts.
To import contacts from the SIM card
1From the Home screen, tap .
2Press , then tap Import/export > Import from SIM
card.
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3Tap OK.
If you have already imported the contacts from the SIM
card you are using, there is no need to do it again.
To export contacts to the SIM card
1From the Home screen, tap .
2Press , then tap Import/export > Export to SIM
card.
3Tap OK.
When you copy contacts to your SIM card, the amount
and the type of information you can transfer for each
contact is limited. This is due to limited memory on SIM
cards.
Multimedia and text messaging
To create and send a message
1From the Home screen, tap .
2Tap New message.
3Tap Write message, enter your message text and tap
Next.
4To add a recipient, select a contact from the list. You can
also tap the text field, enter a number manually and then
tap Done.
5If you want to add a photo or a video, tap and select
an option.
6If you want to add, remove or edit recipients, press ,
then tap Edit recipients and edit the recipients.
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7When you are finished, tap Send.
If you exit a message before sending, it will be saved
as a draft. The message thread will be tagged with the
word Draft.
To read a received message
1From the Home screen, tap .
2Tap a message thread.
3If the message is not downloaded yet, tap the message
and then tap Download message.
4If the received message contains music or a video, tap
the item and then tap View video or Play audio.
When you receive a text or multimedia message,
appears in the status bar. To read the message, you
can also drag the status bar downwards and tap the
received message when the status bar is open.
Email
You can use your phone to send and receive emails through
your regular email account.
You can set up synchronisation with a Microsoft®
Exchange Server by using the Dataviz® RoadSync™
application in your phone. You can then use the
RoadSync Mail application in your phone with your
Microsoft® Exchange Server email account. Go to
www.dataviz.com for more information.
To set up an email account in your phone
1From the Home screen, drag upwards.
2Find and tap Email.
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3Tap Email address, enter your email address and tap
Next.
4Enter your password and tap Done.
5Tap Continue.
6If the phone cannot download your email account
settings automatically, you can proceed by entering the
account settings manually.
If you need to enter the settings manually, contact
your email service provider for the correct email
account settings. For example, you need to know if
the account type is POP3 or IMAP.
To create and send an email message
1From the Home screen, drag upwards.
2Find and tap Email.
3Tap Write new.
4Tap To: and enter the recipient's address, then tap
Done. You can add more recipients the same way, or
delete a recipient by tapping .
5Tap Subject, enter the subject and tap Done.
6Tap Write email, enter the message text and tap
Done.
7To attach a file, tap and select the type of file to
attach.
8Tap Send.
To receive and open email messages
1From the Home screen, drag upwards.
2Find and tap Email.
3Tap Inbox.
4To update the inbox with new messages, tap .
5To open and read a message, tap the message.
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Sony Ericsson Timescape™
Sony Ericsson Timescape™ revolutionises your social
experience by collecting all your communications into one
view. Every event – Facebook or Twitter updates, text and
multimedia messages, missed calls – appears as a tile in a
chronological flow on the screen. You can see a snack-size
preview of an event before choosing to view the full content.
You can filter by event type to view all communications for
a contact.
The services and features described in this chapter
may not be supported in all countries/ regions or by
all networks and/or service providers in all areas.
To start Timescape™
1From the Home screen, drag upwards.
2Find and tap Timescape.
3The first time you start Timescape, you can tap Log in
and log in to your Facebook or Twitter account to
receive Facebook and Twitter updates in Timescape. If
you do not want to log in, tap Continue.
If you are already logged in to Facebook, Twitter, or
another online service while setting up the phone for
the first time, when you start Timescape™, the
welcome screen will not be displayed and you are not
required to log in again.
If you are not logged in and you tap Continue, then
you can always log in from the Home screen by
tapping Settings > Sony Ericsson > Timescape™
settings.
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The Timescape™ start screen
2
3
1
5
6
4
1 Tile filter icon
2 Status update icon
3 Go to contact icon
4 Refresh icon (only visible if you are logged in to a web
service account)
5 Timescape™ tiles, in chronological order
6 Tile content icon
To update your Facebook or Twitter status in Timescape™
1From the Home screen, drag upwards.
2Find and tap Timescape.
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3Tap .
4Tap Select services.
5Use the toggles to select the services for which you want
to update your status. If you want to update your status
for a service you are not logged in to, tap the service and
log in to it. When you have selected the desired services,
tap Done.
6Tap Edit status, enter your new status, and tap Send.
To view an event in Timescape™
1From the Home screen, drag upwards.
2Find and tap Timescape.
3Scroll to the tile for the desired event, then tap the tile.
Android™ Market
You can personalise and find new ways to use your phone
by downloading additional applications and content. When
you open Android™ Market you enter a world of
applications and games. You can browse the applications
and games through categories and top downloads.
To use Android™ Market, you need to have a Google ™
account.
Android™ Market may not be available in all countries
or regions
When you download content to your phone, you might
be charged for the amount of data transferred to your
phone. Contact your operator for information about
data transfer rates in your country.
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•Turn off WLAN and Wi-Fi® when not using these
functions. You do not need to turn off 3G.
•Some of the applications from the Android™ Market
affect your battery performance. It is recommended to
check, which applications consumes more battery in the
battery usage menu in the phone, which can be
accessed from Settings > About phone.
•Set synchronisation applications like RoadSync™ in the
phone to synchronise manually. You can synchronise
automatically but change the intervals.
•It is recommended to reduce the update frequency or set
it to manual for applications which require that the
network connection is updated continuously, such as
Facebook™ and Twitter™.
•If you are not using applications that use GPS, such as
Google Maps™, you should disable GPS.
•It is recommended to temporarily turn off your phone, if
you are in an area with no network coverage. Otherwise,
your phone repeatedly scans for available networks,
which consumes power.
•Add the Power control widget to the Home screen to
easily turn on and off Wi-Fi®, Bluetooth™ wireless
technology, GPS, background data and display
brightness.
To add the Power control widget, press , then tap
Arrange widgets > Add widget and select Power
Control.
Go to www.sonyericsson.com/support to learn more
about how to maximise the battery performance.
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To view your IMEI number
•You can find the IMEI number under the battery.
Troubleshooting
Battery performance
The standby time is defined as the time when the
phone is connected to one network operator and
located in a place where it has full network coverage
and a strong signal strength. The standby time may
vary depending on your position in the network and the
signal strength. The more time your phone is in
standby, the more the battery lasts.
The following tips will help you improve battery
performance:
•Charge your phone often.
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the hardware is safely removed from your computer
when you are finished.
Before you can carry out the instructions below, you
need to have PC Companion installed on your
computer. To install PC Companion, connect your
phone to the computer using a USB cable and follow
the on-screen instructions in your phone.
1Connect your phone to a computer using a USB cable. If
you have just installed PC Companion, make sure you
disconnect your phone from the computer and reconnect
it again before trying to download software updates.
2Tap Connect your phone.
3Computer: Wait a few seconds for PC Companion to
start. If PC Companion does not start automatically, you
can start it from the start menu of your computer.
4Click Support Zone > Software Update and follow the
on-screen instructions to update your phone.
While using PC Companion, you will also get
notifications whenever there are available software
updates for your phone.
IMEI number
Every phone has a unique IMEI (International Mobile
Equipment Identity) number. You should keep a copy of this
number. If your phone is stolen, your network provider can
use your IMEI number to stop the phone from accessing the
network in your country.
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4Tap Turn Off.
5Disconnect the USB cable.
Computer instructions may vary depending on your
operating system. See the documentation of your
computer's operating system for more information.
To install PC Companion
1Connect your phone to a computer using a USB cable.
2Tap Install PC Companion.
3Computer: PC Companion automatically starts on your
computer after a few seconds. Follow the on-screen
instructions to install PC Companion.
To use PC Companion
1Connect your phone to a computer using a USB cable.
2Phone: Tap Connect your phone.
3Computer: PC Companion automatically starts on your
computer after a few seconds.
If PC Companion does not start automatically, you can
start it from the start menu of your computer.
Updating your phone
To download software updates wirelessly
1From the Home screen, drag upwards.
2Find and tap Settings > About phone > Software
update. Follow the on screen instructions to update your
phone.
To download software updates using a USB cable
Do not disconnect the USB cable when updating your
phone as this may corrupt the content. Make sure that
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4Tap Sign up. Follow the registration wizard to create a
Sony Ericsson account.
5If desired, change the default synchronisation settings.
Tap Save.
To synchronise using Sony Ericsson Sync
1From the Home screen, drag upwards.
2Find and tap Sync.
3Tap the sync icon for any listed synchronisation item
to start the synchronisation.
To set up automatic synchronisations in Google sync
1From the Home screen, drag upwards.
2Find and tap Settings > Data synchronization.
3Mark the Background data checkbox.
4Mark the Auto-sync checkbox.
5Mark the checkboxes for the synchronisation items you
want to synchronise automatically.
To set up RoadSync™ synchronisations
Contact your Microsoft® Exchange Server
administrator for the correct account settings.
1From the Home screen, drag upwards.
2Find and tap RoadSync Mail.
3Follow the on-screen instructions to set up a Microsoft®
Exchange Server synchronisation with the RoadSync
Mail, RoadSync Calendar and Contacts applications.
4Once you have entered your account settings, you can
change the account preferences. When finished, press
, then tap Done.
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Before you download applications and
content
Before you download, make sure that you have an Internet
connection. Also, you may need to have a memory card
inserted in your phone to download content, such as music,
ringtones and themes.
To open Android™ Market
1From the Home screen, drag upwards.
2Find and tap Market.
Synchronising
Synchronising content between your phone and a
computer is an easy and practical way to share the same
contacts, messages, or calendar events on both devices.
You can synchronise in several different ways:
•Sony Ericsson Sync - Synchronise with a
Sony Ericsson account to transfer contacts between
different phones, and make backups of your phone
contacts.
•Google Sync™ – Synchronise your phone with your
Gmail™, Google Calendar™ and Google™ contacts.
•RoadSync™ – Synchronise and get your company email,
contacts and calendar in your phone. Your company or
organisation must be running Microsoft® Exchange
Server 2003 or later.
To create a new Sony Ericsson account in your phone
1From the Home screen, drag upwards.
2Find and tap Sync.
3Tap Sony Ericsson Sync.
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Connecting your phone to a
computer
Connect your phone to a computer and start transferring
pictures, music and other file types.
All you have to do is connect a USB cable between the
phone and computer to launch an installation of PC
Companion on the computer. The PC Companion
application can help you access additional applications to
transfer and organise media files, update your phone and
more.
You might not be able to transfer some copyright-
protected material between your phone and computer.
To drag and drop content between your phone and a
computer
1Connect your phone to a computer using a USB cable.
2Phone: Tap Connect your phone. The memory card is
mounted to the computer.
3Computer: Wait until the phone memory and the memory
card appear as external disks in the file explorer.
4Computer: Drag and drop selected files between the
phone and the computer.
To disconnect the USB cable safely
Do not disconnect the USB cable when transferring
content as this may corrupt the content.
1Computer: Make sure to enable the hardware to be
safely removed.
2Phone: Drag the status bar downwards.
3Tap Turn off USB storage.
31
July 22, 2010 23:19:49
Common questions
My phone is not working as expected
If you experience problems with your phone, check these
tips before you try anything else:
•Restart your phone.
•Remove and re-insert the battery and SIM card. Then
restart your phone.
•Update your phone. Updating your phone ensures
optimal performance and provides the latest
enhancements.
•Reset your phone.
Be patient while resetting your phone. Restarting the
phone during a reset procedure may damage the
phone permanently.
Resetting the phone
Resetting the phone deletes all data, including downloaded
applications, and resets the phone back to its initial state,
the state before you turned on the phone for the first time.
Make sure to back up important data you have on the phone
before you reset the phone.
To reset the phone
1From the Home screen, drag upwards.
2Find and tap Settings > SD card, USB Mass Storage
& phone storage > Factory data reset > Reset
phone.
3Tap Erase everything.
36
July 22, 2010 23:19:49
No battery charging icon appears when I start
charging the phone
It may take a few minutes before the battery icon appears
on the screen.
I cannot transfer content between my phone and the
computer, when using a USB cable
The software or the USB drivers have not been properly
installed. Go to
www.sonyericsson.com/support
for more
detailed installation instructions and troubleshooting
sections.
Error messages
No network coverage
•Your phone is in flight mode. Make sure flight mode is off.
•Your phone is not receiving any network signal, or the
received signal is too weak. Contact your network
operator and make sure that the network has coverage
where you are.
•The SIM card is not working properly. Insert your SIM
card in another phone. If this works, it is probably your
phone that is causing the problem. In this case, contact
the nearest Sony Ericsson service center.
Emergency calls only
You are within range of a network, but you are not allowed
to use it. However, in an emergency, some network
operators allow you to call the international emergency
number 112.
37
July 22, 2010 23:19:49
SIM card is locked.
You have entered your PIN incorrectly 3 times in a row. To
unlock the phone, you need the PUK provided by your
operator.
SIM card is PUK-locked.
You have entered your PUK (Personal Unblocking Key)
incorrectly 10 times in a row. Please contact your service
provider.
Legal information
Sony Ericsson E15i/E15a
This User guide is published by Sony Ericsson Mobile Communications
AB or its local affiliated company, without any warranty. Improvements
and changes to this User guide necessitated by typographical errors,
inaccuracies of current information, or improvements to programs and/
or equipment, may be made by Sony Ericsson Mobile Communications
AB at any time and without notice. Such changes will, however, be
incorporated into new editions of this User guide.
All rights reserved.
©Sony Ericsson Mobile Communications AB, 2010
Publication number: 1237-9492.2
Your mobile phone has the capability to download, store and forward
additional content, e.g. ringtones. The use of such content may be
restricted or prohibited by rights of third parties, including but not limited
to restriction under applicable copyright laws. You, and not
Sony Ericsson, are entirely responsible for additional content that you
download to or forward from your mobile phone. Prior to your use of any
additional content, please verify that your intended use is properly
licensed or is otherwise authorized. Sony Ericsson does not guarantee
the accuracy, integrity or quality of any additional content or any other
third party content. Under no circumstances will Sony Ericsson be liable
in any way for your improper use of additional content or other third party
content.
This User guide may reference services or applications provided by third
parties. Use of such programming or services may require separate
38
July 22, 2010 23:19:49
registration with the third party provider and may be subject to additional
terms of use. For applications accessed on or through a third-party
website, please review such websites’ terms of use and applicable
privacy policy in advance. Sony Ericsson does not warrant or guarantee
the availability or performance of any third-party websites or offered
services.
Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.
and any use of such mark by Sony Ericsson is under license.
The Liquid Identity logos, Xperia, Timescape and X8 are trademarks or
registered trademarks of Sony Ericsson Mobile Communications AB.
Sony and "make.believe" are trademarks or registered trademarks of
Sony Corporation.
Google, Google Maps, Gmail, Google Sync, Google Calendar and
Android are trademarks or registered trademarks of Google, Inc.
Ericsson is a trademark or registered trademark of Telefonaktiebolaget
LM Ericsson.
Dataviz and Roadsync are trademarks or registered trademarks of
Dataviz, Inc.
Facebook is a trademark or a registered trademark of Facebook, Inc.
Twitter is a trademark or a registered trademark of Twitter, Inc.
Wi-Fi is a trademark or a registered trademark of the Wi-Fi Alliance.
Microsoft, Windows, Windows Vista, Windows Server and Explorer are
registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
This product is protected by certain intellectual property rights of
Microsoft. Use or distribution of such technology outside of this product
is prohibited without a license from Microsoft.
Other product and company names mentioned herein may be the
trademarks of their respective owners. Any rights not expressly granted
herein are reserved. All other trademarks are property of their respective
owners.
All illustrations are for illustration only and may not accurately depict the
actual phone.
39
July 22, 2010 23:19:49
July 22, 2010 23:19:49
July 22, 2010 23:19:49
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
July 22, 2010 23:19:49
FCC Statement
Declaration of Conformity
Sony Ericsson E15a
UMTS HSPA band 1 2 5 GSM GPRS/EDGE 850/900/1800/1900
Important Information
United States & Canada
THIS PHONE MODEL HAS BEEN CERTIFIED IN COMPLIANCE
WITH THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
The E15a Series mobile phones have been designed to comply
with applicable safety requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is
designed to not exceed the limits* of exposure to radio frequency
(RF) energy set by governmental authorities. These limits establish
permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by
international scientific organizations through periodic and
thorough evaluation of scientific studies. The standards include a
safety margin designed to assure the safety of all individuals,
regardless of age and health.
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate (SAR). Tests
for SAR are conducted using standardized methods with the
phone transmitting at its highest certified power level in all used
frequency bands. While there may be differences between the SAR
levels of various phone models, they are all designed to meet the
relevant guidelines for exposure to radio waves. For more
information on SAR, please refer to the safe and efficient use
chapter in the User Guide.
The highest SAR value as reported to the authorities for this
phone model when tested for use by the ear is 1.44 W/kg*, and
when worn on the body is 0.76 W/kg* for speech and 0.83 W/kg*
for data calls. Body worn measurements are made while the phone
is in use and worn on the body with a Sony Ericsson accessory
supplied with or designated for use with this phone. It is therefore
recommended that only Ericsson and Sony Ericsson original
accessories be used in conjunction with Sony Ericsson phones.
**Before a phone model is available for sale to the public in the
US, it must be tested and certified by the Federal Communications
Commission (FCC) that it does not exceed the limit established by
2
the government-adopted requirement for safe exposure*. The
tests are performed in positions and locations (i.e., by the ear and
worn on the body) as required by the FCC for each model. The FCC
has granted an Equipment Authorization for this phone model with
all reported SAR levels evaluated as in compliance with the FCC RF
exposure guidelines. While there may be differences between the
SAR levels of various phones, all mobile phones granted an FCC
equipment authorization meet the government requirement for
safe exposure. SAR information on this phone model is on file at
the FCC and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC
ID PY7A3880092. Additional information on SAR can be found on
the Cellular Telecommunications & Internet Association (CTIA)
website at http://www.phonefacts.net.
* In the United States and Canada, the SAR limit for mobile
phones used by the public is 1.6 watts/kilogram (W/kg) averaged
over one gram of tissue. The standard incorporates a margin of
safety to give additional protection for the public and to account
for any variations in measurements.
**This paragraph is only applicable to authorities and customers
in the United States.
3
Important Information
Latin & South America
Radio wave exposure and Specific Absorption Rate (SAR)
information
The E15a Series mobile phones have been designed to comply
with applicable safety requirements for exposure to radio waves.
These requirements are based on scientific guidelines that include
safety margins designed to assure the safety of all persons,
regardless of age and health.
The radio wave exposure guidelines employ a unit of
measurement known as the Specific Absorption Rate, or SAR.
Tests for SAR are conducted using standardised methods with the
phone transmitting at its highest certified power level in all used
frequency bands.
While there may be differences between the SAR levels of
various phone models, they are all designed to meet the relevant
guidelines for exposure to radio waves.
For more information on SAR, please refer to the safety chapter
in the User Guide.
SAR data information for residents in countries that have
adopted the SAR limit recommended by the International
Commission on Non-Ionizing Radiation Protection (ICNIRP), which
is 2 W/kg averaged over ten (10) gram of tissue (for example
European Union, Japan, Brazil and New Zealand):
The highest SAR value for this model phone when tested by
Sony Ericsson for use at the ear is 0.85 W/kg (10g).
8
FCC Statement
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
This device must accept any interference received, including
interference that may cause undesired operation.
Any change or modification not expressly approved by Sony
Ericsson may void the user's authority to operate the equipment.
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for
help.
11
Industry Canada Statement
This device complies with RSS-210 of Industry Canada.
Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept
any interference, including interference that may cause undesired
operation of the device.
This Class B digital apparatus complies with Canadian
ICES-003.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
12
Declaration of Conformity for E15a
We, Sony Ericsson Mobile Communications AB of
Nya Vattentornet
SE-221 88 Lund, Sweden
declare under our sole responsibility that our product
Sony Ericsson type AAD-3880092-BV
and in combination with our accessories, to which this declaration
relates is in conformity with the appropriate standards EN 301
511:V9.0.2, EN 301 908-1:V3.2.1, EN 301 908-2:V3.2.1, EN 300
440-2:V1.3.1, EN 300 328:V1.7.1, EN 301 489-7:V1.3.1, EN 301
489-17:V2.1.1, EN 301 489-24:V1.4.1, EN 301 489-3:V1.4.1 and
EN 60 950-1:2006 following the provisions of, Radio Equipment
and Telecommunication Terminal Equipment directive 1999/5/EC.
Lund, July 2010
Dan Redin,
Corporate Vice President, Head of Development
We fulfil the requirements of the R&TTE Directive (1999/5/EC).
Ce produit est conforme aux directives de R&TTE (1999/5/EC).
Cumplimos con los requisitos de la Directiva R&TTE – Normas
sobre equipos de terminales de radio y telecomunicaciones (1999/
5/EC).
Atendemos aos requisitos da Diretriz R&TTE (1999/5/EC).
13
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
1238-3661.1
Important information
June 8, 2010 13:19:21
Sony Ericsson Consumer Web site
At www.sonyericsson.com/support there is a support section
where help and tips are only a few clicks away. Here you will find
the latest computer software updates and tips on how to use your
product more efficiently.
Service and support
You have access to a portfolio of exclusive service advantages
such as:
•Global and local Web sites providing support.
•A global network of Contact Centers.
•An extensive network of Sony Ericsson service partners.
•A warranty period. Learn more about the warranty conditions in
theLimited warrantysection.
At www.sonyericsson.com/support, you can find the latest
support tools and information. For operator-specific services and
features, please contact your network operator.
You can also contact our Contact Centers. If your country/region
is not represented in the list below, please contact your local
dealer. (Calls are charged according to national rates, including
local taxes, unless the phone number is a toll-free number.)
If your product needs service, please contact the dealer from
whom it was purchased, or one of our service partners. For
warranty claims, save proof of purchase.
Guidelines for Safe and Efficient Use
Please follow these guidelines. Failure to do so might entail a
potential health risk or product malfunction. If in doubt as to
its proper function, have the product checked by a certified service
partner before charging or using it.
Recommendations for care and safe use of our products
•Handle with care and keep in a clean and dust-free place.
•Warning! May explode if disposed of in fire.
•Do not expose to liquid or moisture or excess humidity.
June 8, 2010 13:19:21
2
•For optimum performance, the product should not be
operated in temperatures below -10°C(+14°F) or above
+45°C(+113°F). Do not expose the battery to
temperatures above +60°C(+140°F).
•Do not expose to flames or lit tobacco products.
•Do not drop, throw or try to bend the product.
•Do not paint or attempt to disassemble or modify the
product. Only Sony Ericsson authorised personnel
should perform service.
•Consult with authorised medical staff and the instructions of the
medical device manufacturer before using the product near
pacemakers or other medical devices or equipment.
•Discontinue use of electronic devices, or disable the radio
transmitting functionality of the device, where required or
requested to do so.
•Do not use where a potentially explosive atmosphere exists.
•Do not place the product, or install wireless equipment, in the
area above an air bag in a car.
•Caution: Cracked or broken displays may create sharp edges or
splinters that could be harmful upon contact.
•Do not use the Bluetooth Headset in positions where it is
uncomfortable or will be subject to pressure.
Children
Warning! Keep out of the reach of children. Do not allow
children to play with mobile phones or accessories. They could
hurt themselves or others. Products may contain small parts that
could become detached and create a choking hazard.
Power supply (Charger)
Connect the charger to power sources as marked on the product.
Do not use outdoors or in damp areas. Do not alter or subject the
cord to damage or stress. Unplug the unit before cleaning it. Never
alter the plug. If it does not fit into the outlet, have a proper outlet
installed by an electrician. When a power supply is connected
there is a small drain of power. To avoid this small energy waste,
disconnect the power supply when the product is fully charged.
3
June 8, 2010 13:19:21
Use of charging devices that are not Sony Ericsson branded may
pose increased safety risks.
Battery
New or idle batteries can have short-term reduced capacity. Fully
charge the battery before initial use. Use for the intended purpose
only. Charge the battery in temperatures between +5°C(+41°F)
and +45°C(+113°F). Do not put the battery into your mouth. Do not
let the battery contacts touch another metal object. Turn off the
product before removing the battery. Performance depends on
temperatures, signal strength, usage patterns, features selected
and voice or data transmissions. Only Sony Ericsson service
partners should remove or replace built-in batteries. Use of
batteries that are not Sony Ericsson branded may pose increased
safety risks. Replace the battery only with another Sony Ericsson
battery that has been qualified with the product per the standard
IEEE-1725. Use of an unqualified battery may present a risk of fire,
explosion, leakage or other hazard.
Personal medical devices
Mobile phones may affect implanted medical equipment. Reduce
risk of interference by keeping a minimum distance of
15 cm(6 inches) between the phone and the device. Use the phone
at your right ear. Do not carry the phone in your breast pocket.
Turn off the phone if you suspect interference. For all medical
devices, consult a physician and the manufacturer.
Driving
Some vehicle manufacturers forbid the use of phones in their
vehicles unless a handsfree kit with an external antenna supports
the installation. Check with the vehicle manufacturer's
representative to be sure that the mobile phone or Bluetooth
handsfree will not affect the electronic systems in the vehicle. Full
attention should be given to driving at all times and local laws and
regulations restricting the use of wireless devices while driving
must be observed.
June 8, 2010 13:19:21
4
GPS/Location based functions
Some products provide GPS/Location based functions. Location
determining functionality is provided “As is” and “With all faults”.
Sony Ericsson does not make any representation or warranty as to
the accuracy of such location information.
Use of location-based information by the device may not be
uninterrupted or error free and may additionally be dependent on
network service availability. Please note that functionality may be
reduced or prevented in certain environments such as building
interiors or areas adjacent to buildings.
Caution: Do not use GPS functionality in a manner which causes
distraction from driving.
Emergency calls
Calls cannot be guaranteed under all conditions. Never rely solely
upon mobile phones for essential communication. Calls may not be
possible in all areas, on all networks, or when certain network
services and/or phone features are used.
Antenna
Use of antenna devices not marketed by Sony Ericsson could
damage the phone, reduce performance, and produce SAR levels
above the established limits. Do not cover the antenna with your
hand as this affects call quality, power levels and can shorten talk
and standby times.
Radio Frequency (RF) exposure and Specific Absorption
Rate (SAR)
When the phone or Bluetooth handsfree is turned on, it emits low
levels of radio frequency energy. International safety guidelines
have been developed through periodic and thorough evaluation of
scientific studies. These guidelines establish permitted levels of
radio wave exposure. The guidelines include a safety margin
designed to assure the safety of all persons and to account for any
variations in measurements.
Specific Absorption Rate (SAR) is used to measure radio
frequency energy absorbed by the body when using a mobile
5
June 8, 2010 13:19:21
www.sonyericsson.com
Sony Ericsson Mobile Communications AB
SE-221 88 Lund, Sweden
June 8, 2010 13:19:22
1222-9266.3
phone. The SAR value is determined at the highest certified power
level in laboratory conditions, but because the phone is designed
to use the minimum power necessary to access the chosen
network, the actual SAR level can be well below this value. There is
no proof of difference in safety based on difference in SAR value.
Products with radio transmitters sold in the US must be certified
by the Federal Communications Commission (FCC). When
required, tests are performed when the phone is placed at the ear
and when worn on the body. For body-worn operation, the phone
has been tested when positioned a minimum of 15 mm from the
body without any metal parts in the vicinity of the phone or when
properly used with an appropriate Sony Ericsson accessory and
worn on the body.
For more information about SAR and radio frequency exposure,
go to: www.sonyericsson.com/health.
Flight mode
Bluetooth and WLAN functionality, if available in the device, can be
enabled in Flight mode but may be prohibited onboard aircraft or in
other areas where radio transmissions are prohibited. In such
environments, please seek proper authorisation before enabling
Bluetooth or WLAN functionality even in Flight mode.
Malware
Malware (short for malicious software) is software that can harm
the mobile phone or other computers. Malware or harmful
applications can include viruses, worms, spyware, and other
unwanted programs. While the device does employ security
measures to resist such efforts, Sony Ericsson does not warrant or
represent that the device will be impervious to the introduction of
malware. You can however reduce the risk of malware attacks by
using care when downloading content or accepting applications,
refraining from opening or responding to messages from unknown
sources, using trustworthy services to access the Internet, and
only downloading content to the mobile phone from known,
reliable sources.
June 8, 2010 13:19:21
6
Accessories
Use only Sony Ericsson branded original accessories and certified
service partners. Sony Ericsson does not test third-party
accessories. Accessories may influence RF exposure, radio
performance, loudness, electric safety and other areas. Third-
party accessories and parts may pose a risk to your health or
safety or decrease performance.
Accessible Solutions/Special Needs
In the US, compatible Sony Ericsson phones may offer
compatibility with TTY terminals (with use of necessary accessory).
For more information call the Sony Ericsson Special Needs Center
on 877 878 1996 (TTY) or 877 207 2056 (voice), or go to
www.sonyericsson-snc.com.
Disposal of old electrical and electronic equipment
Electronic equipment and batteries should not be included
as household waste but should be left at an appropriate collection
point for recycling. This helps prevent potential negative
consequences for the environment and human health. Check local
regulations by contacting your local city office, your household
waste disposal service, the shop where you purchased the product
or calling a Sony Ericsson Contact Center. Do not attempt to
remove internal batteries. Internal batteries shall be removed only
by a waste treatment facility or trained service professional.
Disposing of the battery
Check local regulations or call a Sony Ericsson Contact
Center for information. Never use municipal waste.
Memory card
If the product comes complete with a removable memory card, it is
generally compatible with the handset purchased but may not be
compatible with other devices or the capabilities of their memory
cards. Check other devices for compatibility before purchase or
use. If the product is equipped with a memory card reader, check
memory card compatibility before purchase or use.
7
June 8, 2010 13:19:21
Memory cards are generally formatted prior to shipping. To
reformat the memory card, use a compatible device. Do not use
the standard operating system format when formatting the memory
card on a PC. For details, refer to the operating instructions of the
device or contact customer support.
Warning!
If the device requires an adapter for insertion into the handset or
another device, do not insert the card directly without the required
adapter.
Precautions on memory card use
•Do not expose the memory card to moisture.
•Do not touch terminal connections with your hand or any metal
object.
•Do not strike, bend, or drop the memory card.
•Do not attempt to disassemble or modify the memory card.
•Do not use or store the memory card in humid or corrosive
locations or in excessive heat such as a closed car in summer, in
direct sunlight or near a heater, etc.
•Do not press or bend the end of the memory card adapter with
excessive force.
•Do not let dirt, dust, or foreign objects get into the insert port of
any memory card adapter.
•Check you have inserted the memory card correctly.
•Insert the memory card as far as it will go into any memory card
adapter needed. The memory card may not operate properly
unless fully inserted.
•We recommend that you make a backup copy of important data.
We are not responsible for any loss or damage to content you
store on the memory card.
•Recorded data may be damaged or lost when you remove the
memory card or memory card adapter, turn off the power while
formatting, reading or writing data, or use the memory card in
locations subject to static electricity or high electrical field
emissions.
June 8, 2010 13:19:21
8
Protection of personal information
Erase personal data before disposing of the product. To delete
data, perform a master reset. Deleting data from the phone
memory does not ensure that it cannot be recovered.
Sony Ericsson does not warrant against recovery of information
and does not assume responsibility for disclosure of any
information even after a master reset.
Loudness warning!
Avoid volume levels that may be harmful to your hearing.
End User Licence Agreement
Software delivered with this device and its media is owned by
Sony Ericsson Mobile Communications AB, and/or its affiliated
companies and its suppliers and licensors.
Sony Ericsson grants you a non-exclusive limited licence to use
the Software solely in conjunction with the Device on which it is
installed or delivered. Ownership of the Software is not sold,
transferred or otherwise conveyed.
Do not use any means to discover the source code or any
component of the Software, reproduce and distribute the
Software, or modify the Software. You are entitled to transfer rights
and obligations to the Software to a third party, solely together
with the Device with which you received the Software, provided the
third party agrees in writing to be bound by the terms of this
Licence.
This licence exists throughout the useful life of this Device. It can
be terminated by transferring your rights to the Device to a third
party in writing.
Failure to comply with any of these terms and conditions will
terminate the licence immediately.
Sony Ericsson and its third party suppliers and licensors retain
all rights, title and interest in and to the Software. To the extent
that the Software contains material or code of a third party, such
third parties shall be beneficiaries of these terms.
9
June 8, 2010 13:19:21
June 9, 2010 11:42:39
This licence is governed by the laws of Sweden. When
applicable, the foregoing applies to statutory consumer rights.
In the event Software accompanying or provided in conjunction
with your device is provided with additional terms and conditions,
such provisions shall also govern your possession and usage of
the Software.
Export regulations
Export regulations: Goods delivered under this Agreement may be
the subject to import and export regulations of the European
Union, the United States and other countries. Purchaser will
comply with these applicable laws and regulations and will obtain
and maintain any export and import license required for the
delivery of goods to Purchaser under this Agreement. Without
limiting the foregoing, and as an example, Purchaser will not
knowingly export or re-export goods to destinations identified
pursuant to Articles in Chapter II of European Council Regulation
(EC) 428/2009 and specifically, and without limitation, Purchaser
will also comply with U.S. government Export Administration
Regulations (“EAR”, 15 C.F.R. §§ 730-774, http://
www.bis.doc.gov/) administered by Department of Commerce,
Bureau of Industry and Security and economic sanctions
regulations (30 C.F.R. §§ 500 et. seq., http://www.treas.gov/
offices/enforcement/ofac/) administered by the U.S. Department
of Treasury, Office of Foreign Assets Control.
Limited Warranty
Sony Ericsson Mobile Communications AB, SE-221 88 Lund,
Sweden, (Sony Ericsson) or its local affiliated company, provides
this Limited Warranty for your mobile phone, original accessory
delivered with your mobile phone, and/or your mobile computing
product (hereinafter referred to as “Product”).
Should your Product need warranty service, please return it to
the dealer from whom it was purchased, or contact your local
June 8, 2010 13:19:21
10
Sony Ericsson Contact Center (national rates may apply) or visit
www.sonyericsson.com to get further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sony Ericsson
warrants this Product to be free from defects in design, material
and workmanship at the time of its original purchase by a
consumer. This Limited Warranty will last for a period of one (1)
year as from the original date of purchase of the Product.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sony Ericsson authorised distributors or service
partners, in the country/region* where you purchased the Product,
will, at their option, either repair or replace the Product in
accordance with the terms and conditions stipulated herein.
Sony Ericsson and its service partners reserve the right to
charge a handling fee if a returned Product is found not to be under
warranty according to the conditions below.
Please note that some of your personal settings, downloads and
other information may be lost when your Sony Ericsson Product is
repaired or replaced. At present, Sony Ericsson may be prevented
by applicable law, other regulation or technical restrictions from
making a backup copy of certain downloads. Sony Ericsson does
not take any responsibility for any lost information of any kind and
will not reimburse you for any such loss. You should always make
backup copies of all the information stored on your Sony Ericsson
Product such as downloads, calendar and contacts before
handing in your Sony Ericsson Product for repair or replacement.
Conditions
1. This Limited Warranty is valid only if the original proof of
purchase for this Product issued by a Sony Ericsson authorised
dealer specifying the date of purchase and serial number**, is
presented with the Product to be repaired or replaced.
Sony Ericsson reserves the right to refuse warranty service if this
11
June 8, 2010 13:19:21
information has been removed or changed after the original
purchase of the Product from the dealer.
2. If Sony Ericsson repairs or replaces the Product, the repair for
the defect concerned, or the replaced Product shall be warranted
for the remaining time of the original warranty period or for ninety
(90) days from the date of repair, whichever is longer. Repair or
replacement may involve the use of functionally equivalent
reconditioned units. Replaced parts or components will become
the property of Sony Ericsson.
3. This warranty does not cover any failure of the Product due to
normal wear and tear, or due to misuse, including but not limited
to use in other than the normal and customary manner, in
accordance with the Sony Ericsson instructions for use and
maintenance of the Product. Nor does this warranty cover any
failure of the Product due to accident, software or hardware
modification or adjustment, acts of God or damage resulting from
liquid.
A rechargeable battery can be charged and discharged more
than a hundred times. However, it will eventually wear out – this is
not a defect and corresponds to normal wear and tear. When the
talk-time or standby time is noticeably shorter, it is time to
replace the battery. Sony Ericsson recommends that you use
only batteries and chargers approved by Sony Ericsson.
Minor variations in display brightness and colour may occur
between phones. There may be tiny bright or dark dots on the
display. These are called defective pixels and occur when
individual dots have malfunctioned and can not be adjusted. Two
defective pixels are deemed acceptable.
Minor variations in camera image appearance may occur
between phones. This is nothing uncommon and is not regarded
as a defective camera module.
4. Since the cellular system on which the Product is to operate is
provided by a carrier independent from Sony Ericsson,
Sony Ericsson will not be responsible for the operation,
availability, coverage, services or range of that system.
June 8, 2010 13:19:21
12
5. This warranty does not cover Product failures caused by
installations, modifications, or repair or opening of the Product
performed by a non-Sony Ericsson authorised person.
6. The warranty does not cover Product failures which have been
caused by use of accessories or other peripheral devices which
are not Sony Ericsson branded original accessories intended for
use with the Product.
7. Tampering with any of the seals on the Product will void the
warranty.
8. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN
OR ORAL, OTHER THAN THIS PRINTED LIMITED WARRANTY.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL
SONY ERICSSON OR ITS LICENSORS BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST
PROFITS OR COMMERCIAL LOSS TO THE FULL EXTENT
THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
Some countries/states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration
of implied warranties, so the preceding limitations or exclusions
may not apply to you.
The warranty provided does not affect the consumer’s statutory
rights under applicable legislation in force, nor the consumer’s
rights against the dealer arising from their sales / purchase
contract.
*Geographical scope of the warranty
If you have purchased your Product in a country member of the
European Economic Area (EEA) or in Switzerland or the Republic of
Turkey, and such Product was intended for sale in the EEA or in
Switzerland or in Turkey, you can have your Product serviced in
any EEA country or in Switzerland or in Turkey, under the warranty
conditions prevailing in the country in which you require servicing,
provided that an identical Product is sold in such country by an
13
June 8, 2010 13:19:21
authorised Sony Ericsson distributor. To find out if your Product is
sold in the country you are in, please call the local Sony Ericsson
Contact Center. Please observe that certain services may not be
available outside the country of original purchase, for example,
due to the fact that your Product may have an interior or exterior
which is different from equivalent models sold in other countries.
Please note in addition that it may sometimes not be possible to
repair SIM-locked Products.
** In some countries/regions additional information (such as a
valid warranty card) may be requested.
Trademarks and acknowledgements
The Liquid Identity logo and Xperia are trademarks or registered
trademarks of Sony Ericsson Mobile Communications AB.
Sony is a trademark or a registered trademark of Sony
Corporation.
Ericsson is a trademark or registered trademark of
Telefonaktiebolaget LM Ericsson.
Bluetooth is a trademark or a registered trademark of Bluetooth
SIG Inc. and any use of such mark by Sony Ericsson is under
license.
Other product and company names mentioned herein may be the
trademarks of their respective owners.
Any rights not expressly granted herein are reserved.
June 8, 2010 13:19:21
14
Support
Anguilla 1-800-080-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Antigua and
Barbuda 1-800-081-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Argentina 0800-333-7427
(número gratuito)
questions.CO@support.sonyericsson.com
Australia 1300 650-050 (Toll
Free)
questions.AU@support.sonyericsson.com
The Bahamas 1-800-205-6062
(Toll Free)
questions.CO@support.sonyericsson.com
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(Toll Free)
questions.CO@support.sonyericsson.com
Belgique/
België 02-0745 1611 questions.BE@support.sonyericsson.com
Belize AN 815, PIN 5597
(Toll Free)
questions.CO@support.sonyericsson.com
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(Toll Free)
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(ligação gratuita)
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(Toll Free / sans
frais)
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republika
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(número gratuito)
questions.CO@support.sonyericsson.com
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(número gratuito)
questions.CO@support.sonyericsson.com
15
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Costa Rica 0 800 011 0400
(número gratuito)
questions.CO@support.sonyericsson.com
Danmark 3331 2828 questions.DK@support.sonyericsson.com
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(ortsübliche
Gebühren)
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(Toll Free)
questions.CO@support.sonyericsson.com
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(número gratuito)
questions.CO@support.sonyericsson.com
Eesti 06 032 032 questions.EE@support.sonyericsson.com
Egypt/رصم 16727 questions.EG@support.sonyericsson.com
Ελλάδα 801 11 810 810
+30 210 899 19 19
(από κινητό
τηλέφωνο)
questions.GR@support.sonyericsson.com
El Salvador 800-6323 (número
gratuito)
questions.CO@support.sonyericsson.com
España 902 180 576 (tarifa
local)
questions.ES@support.sonyericsson.com
France 09 69 32 21 21
09 69 32 21 22
(Xperia™
uniquement)
questions.FR@support.sonyericsson.com
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(número gratuito)
questions.CO@support.sonyericsson.com
Haïti/Ayiti AN 193, PIN 5598
(numéro gratuit /
nimewo gratis)
questions.CO@support.sonyericsson.com
Honduras AN 8000122, PIN
5599 (número
gratuito)
questions.CO@support.sonyericsson.com
Hong Kong/
香港
+852 8203 8863 questions.HK@support.sonyericsson.com
Hrvatska 062 000 000 questions.HR@support.sonyericsson.com
India/ê 1800 11 1800 (Toll
Free)
questions.IN@support.sonyericsson.com
June 8, 2010 13:19:22
16
+91 (011)
39011111
Indonesia 021 2701388 questions.ID@support.sonyericsson.com
Ireland 1850 545 888
(Local rate)
questions.IE@support.sonyericsson.com
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(tariffa locale)
questions.IT@support.sonyericsson.com
Jamaica 1-800-442-3471
(Toll Free)
questions.CO@support.sonyericsson.com
Κύπρος/
Kıbrıs
0800 90 909 questions.CY@support.sonyericsson.com
Latvija 67 21 43 01 questions.LV@support.sonyericsson.com
Lietuva 8 700 55030 questions.LT@support.sonyericsson.com
Magyarország 01 880 47 47 questions.HU@support.sonyericsson.com
Malaysia 1800-88-9900 (Toll
Free / bebas tol)
questions.MY@support.sonyericsson.com
Maroc/ +212 2 2958 344 questions.MA@support.sonyericsson.com
México 0 1800 000 4722
(número gratuito)
questions.MX@support.sonyericsson.com
Nederland 0900 8998318 questions.NL@support.sonyericsson.com
Nederlandse
Antillen 001-866-509-8660
(gratis nummer)
questions.CO@support.sonyericsson.com
New Zealand 0800-100-150 (Toll
Free)
questions.NZ@support.sonyericsson.com
Nicaragua AN 1800-0166,
PIN 5600 (número
gratuito)
questions.CO@support.sonyericsson.com
Norge 815 00 840
(lokaltakst)
questions.NO@support.sonyericsson.com
Österreich 0810 200 245 questions.AT@support.sonyericsson.com
Pakistan/
021 - 111 22 55 73 questions.PK@support.sonyericsson.com
Panamá 00800-787-0009
(número gratuito)
questions.CO@support.sonyericsson.com
Paraguay 009 800 54 20032
(número gratuito)
questions.CO@support.sonyericsson.com
17
June 8, 2010 13:19:22
Perú 0800-532-38
(número gratuito)
questions.CO@support.sonyericsson.com
Philippines/
Pilipinas +63 2 7891860 questions.PH@support.sonyericsson.com
Polska +48 22 22 77 444 questions.PL@support.sonyericsson.com
Portugal 808 204 466
(chamada local)
questions.PT@support.sonyericsson.com
República
Dominicana 1-800-751-3370
(número gratuito)
questions.CO@support.sonyericsson.com
România +40 21 401 0401 questions.RO@support.sonyericsson.com
Saint Kitts
and Nevis 1-800-087-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Saint Vincent
and the
Grenadines
1-800-088-9518
(Toll Free)
questions.CO@support.sonyericsson.com
Schweiz/
Suisse/
Svizzera
0848 824 040 questions.CH@support.sonyericsson.com
Singapore +65 6744 0733 questions.SG@support.sonyericsson.com
Slovenia 01 600 5000 questions.SI@support.sonyericsson.com
Slovensko 02 5443 6443 questions.SK@support.sonyericsson.com
South Africa 0861 632222 questions.ZA@support.sonyericsson.com
South
Κorea/대한
민국
(+82) 1588 4170 questions.KO@support.sonyericsson.com
Suomi 09 299 2000 questions.FI@support.sonyericsson.com
Sverige 013 24 45 00 (lokal
taxa)
questions.SE@support.sonyericsson.com
Trinidad and
Tobago 1-800-080-9521
(Toll Free)
questions.CO@support.sonyericsson.com
Türkiye +90 212 473 77 77 questions.TR@support.sonyericsson.com
United
Kingdom 08705 237 237
(Local rate)
questions.GB@support.sonyericsson.com
United States 1 866 766 9374 questions.US@support.sonyericsson.com
Uruguay 000-401-787-013
(número gratuito)
questions.CO@support.sonyericsson.com
Venezuela 0-800-1-00-2250
(número gratuito)
questions.CO@support.sonyericsson.com
June 8, 2010 13:19:22
18
Việt Nam 1900 1525 (miễn
phí)
questions.VN@support.sonyericsson.com
Беларусь 8 82 00 361 0001 questions.BY@support.sonyericsson.com
България 0800 1 8778 questions.BG@support.sonyericsson.com
Россия +7 (495) 7870986 questions.RU@support.sonyericsson.com
Україна (+380) 44 590
1515
questions.UA@support.sonyericsson.com
+971 4 3919 880 questions.JO@support.sonyericsson.com
+971 4 3919 880
(UAE)
questions.AE@support.sonyericsson.com
+971 4 3919 880 questions.KW@support.sonyericsson.com
800-8200-727 questions.SA@support.sonyericsson.com
中国 +86 400 810 0000 questions.CN@support.sonyericsson.com
台灣 +886 2 25625511 questions.TW@support.sonyericsson.com
ไทย 02 2483 030 questions.TH@support.sonyericsson.com
19
June 8, 2010 13:19:22
June 9, 2010 11:42:40