Sony PM-0090 Mobile phone with Bluetooth, W-LAN 802.11bgn, GPS/A-GPS and FM Rx User Manual A6 14p indd

Sony Mobile Communications Inc Mobile phone with Bluetooth, W-LAN 802.11bgn, GPS/A-GPS and FM Rx A6 14p indd

08 Revised user Manual

Startup guideXperia™ goSony Mobile Communications ABSE-221 88 Lund, Swedenwww.sonymobile.comST27i/ST27a1262-3861.1To insert a memory card1Remove the back cover from the phone.2To remove the memory card slot cover, insert afingernail into the gap between the memory cardslot cover and the headset connector, then pullout the cover.3Insert the memory card into the memory cardslot with the gold-coloured contacts facing up.4Using the edge of a SIM card or other similarlysized card, push the memory card further intothe slot until you hear a locking sound.5Push the memory card slot cover back intoposition so that it is fully latched.To attach the back coverWater resistanceYour phone has an IP (Ingress Protection) rating of67. This means that your phone is dust tight andis protected against the effects of immersion inwater in depths of between 0 to 100 cm.The covers for the micro USB port and theheadset connector must be firmly closed in orderfor the phone to be water resistant.More information about IP codes and importantdetails about your phone’s resistance to watercan be found in your phone User guide, and onthe Sony Mobile support website.Phone basicsPhone overview152 4367891011121413 1716151918 1. Power key2. Ear speaker3. Proximity sensor 14. Proximity sensor 25. Light sensor6. Notification LED7. Port for charger/USBcable8. Volume/Zoom key9. Menu key10. Main microphone11. Home key12. Back key13. Touchscreen14. Headset connector15. Camera LED light16. Camera lens17. Speaker18. Strap hole19. Second microphoneUse the accessories provided with your phone,or other compatible accessories, for optimalperformance.Turning on the phoneTo turn on the phoneIt may take a while for the phone to start up.Waking up the screenTo activate the screen•Briefly press the power key .To unlock the screen•Drag to the right across the screen.Using the keysBack•Go back to the previous screen•Close the on-screen keypad, a dialogbox, an options menu, or the NotificationpanelHome•Go to the Home screen•Press and hold to open a windowshowing your most recently usedapplicationsMenu•Open a list of options available in thecurrent screen or applicationSet up your phoneWhat is Android™?Android is your phone's operating system. Since it'sdeveloped by Google™, your phone is preloadedwith several Google™ services, such as GoogleMaps™ and Google™ web search. To use some ofthe services provided by Google™, you need aGoogle account.What is different about Android?Android™ is an open system, which means thatyou're not limited to using applications and servicesfrom only one provider.Google™ accountWith a Google™ account, you can use Gmail™ tosend emails, Google Talk™ to chat with friends, andGoogle Play™ to download applications and games,music, movies and books.To set up a Google™ account in your phone1From your Home screen, tap .2Find and tap Settings > Accounts & sync > Addaccount > Google.3Follow the registration wizard to create a Google™account, or sign in if you already have an account.Your phone is now ready to use with Gmail™ ,Google Talk™ and Google Calendar™.You can also sign in or create a Google™account from the setup guide the first time youstart your phone. Or you can go online andcreate an account atwww.google.com/accounts.Basic settingsThe first time you start your phone, a setup guideexplains basic phone functions and helps you enteressential settings. You can also access the setupguide later.To access the setup guide manually1From the Home screen, tap .2Find and tap Setup guide.Transferring contactsto your new phoneTransferring contacts to your new phone cansometimes be complicated, but help is available.You can transfer contacts from several phonebrands, including iPhone, Samsung, HTC and Nokia.You need:•An Internet-connected PC running Windows®•A USB cable for your old phone•A USB cable for your new Android™ phone•Your old phone•Your new Android™ phoneIf you don't have access to all of the items listedabove, go to www.sonymobile.com to find outabout other ways to transfer your contacts.Get started transferring yourcontactsUse the PC Companion program to transfer yourcontacts. It's free, and the installation files are alreadysaved on your new phone. PC Companion also offersa range of other features, including help to updateyour phone software.To install PC Companion1New phone: Turn on your new Android™ phoneand connect it to a PC using a USB cable.2New phone: Tap Install to install PC Companionon the PC.3Computer: If a popup window appears, select RunStartme.exe. In the new popup window thatappears, click Install to start the installation andthen follow the instructions to complete theinstallation.To transfer contacts to your new phoneusing PC Companion1Make sure that PC Companion is installed on yourPC.2Open the PC Companion program on the PC, thenclick Contacts Setup and follow the instructions totransfer your contacts.WelcomeImportant informationPlease read the Important information leafletbefore you use your mobile phone.AssemblyTo remove the back cover•Insert a thumbnail into the strap hole opening on theback cover, then use your thumb to firmly lift up thecover.To insert the SIM cardDo not insert an incompatible SIM card in theSIM card slot. Doing so could permanentlydamage your SIM card or your phone.12May 19, 2012 11:12:18ST27i__Booklet_EN_1262-3861.1.pdf 1 of 2
Finding your wayHome screenYour phone Home screen is the equivalent of thedesktop on a computer. You can customise yourHome screen with widgets, shortcuts, folders,themes, wallpaper and other items.The Home screen extends beyond the regular screendisplay width, so you need to flick left or right to viewcontent in one of the screen's four extensions.The items in the bar at the bottom of the screen arealways available for quick access.To go to the Home screen•Press .To browse the Home screen•Flick right or left.To change your Home screen wallpaper1From your Home screen, press .2Tap Wallpapers, then tap the application that youwant to work with and select an option.WidgetsWidgets are small applications that you can usedirectly on your Home screen. For example, theMusic player widget allows you to start playing musicdirectly.Application screenThe Application screen, which you open from yourHome screen, contains the applications that comeinstalled with your phone as well as the applicationsyou download.The Application screen extends beyond the regularscreen width, so you need to flick left and right toview all content.To open the Notification panel•Drag the status bar downwards.Phone settings menuView and change your phone settings from theSettings menu.To access the phone settings1From the Home screen, tap .2Tap Settings.More basicsCallingTo make a call by dialling1From your Home screen, tap .2Find and tap Phone.3Enter the number of the recipient and tap Call. Todelete a number, tap .To end a call•Tap End call.To answer a call•Drag to the right across the screen.Multimedia and textmessagingTo create and send a message1From your Home screen, tap , then find and tap.2Tap .3To add a recipient, tap , then find and mark thecheckbox next to the recipient name. To add morethan one recipient, mark the checkboxes for thedesired recipients. You can also enter the fullnumber in the search field manually, then tap Add.4When you are finished adding recipients, tap Done.5Tap Write message and enter your message text.6If you want to add a media file, tap and selectan option.7To send the message, tap Send.TroubleshootingMy phone is not respondingIf your phone hangs, or if you cannot restart itnormally, you can force restart the phone.To force restart your phone1Press and hold both the volume up key and thepower key for five seconds.2After your phone vibrates once, release the keys.The phone restarts automatically.Legal informationSony ST27i/ST27aGoogle Play™ is not available in all countries. Some of the services andfeatures described in this Startup guide are not supported in allcountries/regions or by all networks and/or service providers in allareas. Without limitation, this applies to the GSM InternationalEmergency Number 112. Please contact your network operator orservice provider to determine availability of any specific service orfeature and whether additional access or usage fees apply.This Startup guide is published by Sony Mobile Communications AB orits local affiliated company, without any warranty. Improvements andchanges to this Startup guide necessitated by typographical errors,inaccuracies of current information, or improvements to programsand/or equipment, may be made by Sony Mobile Communications ABat any time and without notice. Such changes will, however, beincorporated into new editions of this Startup guide.© 2012 Sony Mobile Communications AB. All rights reserved.Publication number: 1262-3861.1Your mobile phone has the capability to download, store and forwardadditional content, e.g. ringtones. The use of such content may berestricted or prohibited by rights of third parties, including but notlimited to restriction under applicable copyright laws. You, and notSony Mobile, are entirely responsible for additional content that youdownload to or forward from your mobile phone. Prior to your use ofany additional content, please verify that your intended use is properlylicensed or is otherwise authorized. Sony Mobile does not guaranteethe accuracy, integrity or quality of any additional content or any otherthird party content. Under no circumstances will Sony Mobile be liablein any way for your improper use of additional content or other thirdparty content.This Startup guide may reference services or applications provided bythird parties. Use of such programming or services may requireseparate registration with the third party provider and may be subject toadditional terms of use. For applications accessed on or through athird-party website, please review such websites’ terms of use andapplicable privacy policy in advance. Sony Mobile does not warrant orguarantee the availability or performance of any third-party websites oroffered services.Remove the back cover to see regulatory information such as the CEmark.All product and company names mentioned herein are the trademarksor registered trademarks of their respective owners. Any rights notexpressly granted herein are reserved. All other trademarks areproperty of their respective owners.Visit www.sonymobile.com for more information.All illustrations are for illustration only and may not accurately depict theactual phone.This product is protected by certain intellectual property rights ofMicrosoft. Use or distribution of such technology outside of thisproduct is prohibited without a license from Microsoft.Explore more and getsupportUser guideA User guide is available in the Help application inyour phone and at www.sonymobile.com.Support in the phoneGet user support directly in your phone using theHelp application.To access the Help application1From your Application screen, find and tap .2Find and tap the required support item.Support on the webVisit www.sonymobile.com to access a range ofsupport and get the most from your phone.Customer supportCustomer support – if all else fails. Access therelevant support number at www.sonymobile.com byclicking the Contact us link at the bottom of the page.You can also find the relevant support number in thesupplied Important information leaflet.www.sonymobile.com To open the Application screen•From your Home screen, tap .To open an application•From your Home screen or the Applicationscreen, tap the application.ApplicationsAn application is a phone program that helps youperform a task. For example, there areapplications to make calls, take photos anddownload more applications.Status and notificationsThe status bar at the top of your screen showswhat's going on in your phone. For example, newmessage and calendar notifications appear here.A notification light also gives you battery statusinformation and some notifications. For example, aflashing blue light means there is a new messageor a missed call. The notification light may notwork when the battery level is low.Checking notifications andongoing activitiesYou can drag down the status bar to open theNotification panel and get more information. Forexample, you can use the panel to open a newmessage or view a calendar event. You can alsoopen some applications that run in thebackground, such as the music player.May 19, 2012 11:12:19ST27i__Booklet_EN_1262-3861.1.pdf 2 of 2
SAR InformationFCC StatementDeclaration of ConformitySony ST27i UMTS HSPA Band 1 8 GSM GPRS/EDGE 850/900/1800/1900
Important InformationUnited States & CanadaTHIS PHONE MODEL HAS BEEN CERTIFIED INCOMPLIANCE WITH THE GOVERNMENT’S REQUIREMENTSFOR EXPOSURE TO RADIO WAVES.The ST27i Series mobile phones have been designed tocomply with applicable safety requirements for exposure toradio waves. Your wireless phone is a radio transmitter andreceiver. It is designed to not exceed the limits* of exposure toradio frequency (RF) energy set by governmental authorities.These limits establish permitted levels of RF energy for thegeneral population. The guidelines are based on standardsthat were developed by international scientific organizationsthrough periodic and thorough evaluation of scientific studies.The standards include a safety margin designed to assure thesafety of all individuals, regardless of age and health.The radio wave exposure guidelines employ a unit ofmeasurement known as the Specific Absorption Rate (SAR).Tests for SAR are conducted using standardized methods withthe phone transmitting at its highest certified power level in allused frequency bands. While there may be differencesbetween the SAR levels of various phone models, they are alldesigned to meet the relevant guidelines for exposure to radiowaves. For more information on SAR, please refer to the safeand efficient use chapter in the User Guide.The highest SAR value as reported to the authorities for thisphone model when tested for use by the ear is 1.03 W/kg*,and when worn on the body is 0.51 W/kg* for speech and0.81 W/kg* for data calls. For body-worn operation, the phonehas been tested when positioned a minimum of 15 mm fromthe body without any metal parts in the vicinity of the phone orwhen properly used with an appropriate Sony accessory andworn on the body. For devices which include “WiFi hotspot”functionality, SAR measurements for the device operatingin WiFi hotspot mode were taken using a separation2
distance of 10mm. Use of third-party accessoriesmay result in different SAR levels than those reported.**Before a phone model is available for sale to the public inthe US, it must be tested and certified by the FederalCommunications Commission (FCC) that it does not exceedthe limit established by the government-adopted requirementfor safe exposure*. The tests are performed in positions andlocations (i.e., by the ear and worn on the body) as required bythe FCC for each model. The FCC has granted an EquipmentAuthorization for this phone model with all reported SAR levelsevaluated as in compliance with the FCC RF exposureguidelines. While there may be differences between the SARlevels of various phones, all mobile phones granted an FCCequipment authorization meet the government requirement forsafe exposure. SAR information on this phone model is on fileat the FCC and can be found under the Display Grant sectionof http://www.fcc.gov/oet/fccid after searching on FCCID PY7PM-0090. Additional information on SAR can be foundon the Cellular Telecommunications & Internet Association(CTIA) website at http://www.phonefacts.net.* In the United States and Canada, the SAR limit for mobilephones used by the public is 1.6 watts/kilogram (W/kg)averaged over one gram of tissue. The standard incorporates amargin of safety to give additional protection for the public andto account for any variations in measurements.**This paragraph is only applicable to authorities andcustomers in the United States.3
Renseignements importantsÉtats-Unis et CanadaCE MODÈLE DE TÉLÉPHONE A ÉTÉ CERTIFIÉ CONFORMEAUX EXIGENCES GOUVERNEMENTALES RELATIVES ÀL'EXPOSITION AUX ONDES RADIOÉLECTRIQUES.Les téléphones mobiles de la ST27i ont été conçus pourrépondre aux normes de sécurité en vigueur en matièred'exposition aux ondes radioélectriques. Votre téléphone sans filest un émetteur et un récepteur radio. Il est conçu de manière àne pas dépasser les limites* d'exposition à l'énergie desfréquences radio (RF) établies par les autoritésgouvernementales. Ces limites fixent les niveaux maximauxd'énergie RF auxquels peut être soumis le grand public. Ceslignes directrices sont basées sur des normes qui ont étéélaborées par des organisations scientifiques internationales parle biais d'évaluations périodiques et approfondies des étudesscientifiques. Ces normes prévoient une marge de sécurité visantà assurer la protection de tous les individus, peu importe leurâge et leur état de santé.Les lignes directrices relatives à l'exposition aux ondesradioélectriques utilisent une unité de mesure appelée « Tauxd'absorption spécifique » (TAS). Les tests de TAS sont effectuésselon des méthodes standardisées dans lesquelles le téléphoneémet dans toutes les bandes de fréquences utilisées, à la plusforte puissance pour laquelle il a été homologué. Bien que leTAS puisse être différent d'un modèle de téléphone à un autre,tous les appareils sont conçus pour respecter les lignesdirectrices relatives aux ondes radioélectriques. Pour en savoirplus sur le TAS, reportez-vous au chapitre sur l'utilisationefficace et sans danger du guide de l'utilisateur.Le TAS le plus élevé relevé par les autorités pour ce modèle detéléphone est de 1.03 W/kg* lorsqu'il est testé en utilisation prèsde l'oreille, et de 0.51 W/kg* pour les appels vocaux et de0.81 W/kg* pour les transmissions de données lorsqu'il est portésur le corps. En mode d’utilisation porté sur le corps, letéléphone a été testé lorsqu’il est à au moins 15 mm du corps et4
à l’écart de toute pièce en métal, ou lorsqu’il est utilisé de façonadéquate avec un accessoire Sony et porté sur le corps. Pourles appareils munis de la fonctionnalité « point d'accès WiFi », enmode d'utilisation porté sur le corps, les mesures du TAS del'appareil en mode WiFi ont été prises à une distance de sécuritéde 10 mm. L'utilisation d'accessoires tiers peut produire desniveaux de TAS différents de ceux relevés.**Avant qu'un modèle de téléphone ne soit mis en venteauprès du public aux États-Unis, la Commission fédérale descommunications (CFC) doit le tester et certifier qu'il respecte leslimites fixées dans les exigences gouvernementales d'expositionsans danger*. Pour chaque modèle, les tests sont effectués enposition et aux endroits d'usage (c.-à-d. près de l'oreille et portésur le corps), tel que requis par la CFC. La CFC a accordé uneautorisation d'équipement pour ce modèle de téléphone, aprèsque tous les niveaux de TAS indiqués aient été évalués etconsidérés conformes aux lignes directrices de la CFC enmatière d'exposition aux radiofréquences. Même s'il peut y avoirdes différences entre les niveaux de TAS des différentstéléphones, tous les téléphones mobiles auxquels la CFC aaccordé une autorisation d'équipement répondent aux normesgouvernementales en matière d'exposition sans danger. La CFCconserve dans ses dossiers l'information relative aux TAS relevéspour ce modèle de téléphone. Vous pouvez la consulter auhttp://www.fcc.gov/oet/fccid sous la rubrique « Display Grant »,après avoir effectué une recherche sur CFC ID PY7PM-0090.Vous trouverez des renseignements supplémentaires concernantle TAS sur le site Web de la Cellular Telecommunications &Internet Association (CTIA) au http://www.phonefacts.net.* Aux États-Unis et au Canada, la limite de TAS destéléphones mobiles utilisés par le public est de 1,6 watt/kg(W/kg) en moyenne sur un gramme de tissus. Cette normecomporte une marge importante de sécurité afin d'assurer uneprotection supplémentaire et de tenir compte de toute variationdans les mesures.**Ce paragraphe ne concerne que les autorités et les clientsdes États-Unis.5
Información importanteEstados Unidos y CanadáESTE MODELO DE TELÉFONO HA SIDO CERTIFICADOCONFORME A LOS REQUISITOS GUBERNAMENTALES PARALA EXPOSICIÓN A ONDAS DE RADIO.Los teléfonos móviles de la Serie ST27i han sido diseñadossegún los requisitos de seguridad aplicables para la exposición aondas de radio. Su teléfono inalámbrico es un transmisor yreceptor de radio. Está diseñado para no superar los límites* deexposición a energía de radiofrecuencia (RF) fijados por lasautoridades gubernamentales. Estos límites establecen losniveles permitidos de energía de RF para la población general.Las especificaciones se basan en los estándares desarrolladospor organizaciones científicas internacionales medianteevaluaciones periódicas y minuciosas de estudios científicos.Los estándares incluyen un margen de seguridad destinado agarantizar la seguridad de todas las personas,independientemente de la edad y de la salud.Las especificaciones de la exposición a ondas de radioemplean una unidad de medida conocida como la Tasaespecífica de absorción (SAR, por su sigla en inglés). Laspruebas de SAR se llevan a cabo mediante el uso de métodosestandarizados con la transmisión telefónica al más alto nivel deenergía registrado en todas las bandas de frecuencia utilizadas.Aunque es posible que haya diferencias entre los niveles de SARde los diferentes modelos de teléfonos, todos están diseñadospara cumplir con las especificaciones correspondientes de laexposición a ondas de radio. Para obtener más informaciónsobre SAR, consulte el capítulo sobre uso seguro y eficaz que seencuentra en la Guía del usuario.Según se reportó a las autoridades, el valor más alto de SARde este modelo de teléfono cuando se probó usándolo cerca deloído es de 1.03 W/kg* y al usarlo en el cuerpo es de 0.51 W/kg*para hablar y 0.81 W/kg* para llamadas de datos. Para su usocerca del cuerpo, el teléfono ha sido probado para sufuncionamiento a una distancia mínima de 15 mm (0,59 pulg.)6
del cuerpo, sin que haya piezas metálicas cerca del teléfono ocuando se utiliza correctamente con el accesorio adecuadoSony. En lo que respecta a los dispositivos que cuentan con lafuncionalidad “Zona activa WiFi”, las medidas SAR del uso cercadel cuerpo del dispositivo, el cual funciona en modo de zonaactiva WiFi, se tomaron mediante el uso de una distancia deseparación de 10 mm. El uso de accesorios de terceros puederesultar en niveles de SAR diferentes a aquellos que sereportaron.**Antes de que un modelo de teléfono se encuentre disponiblepara la venta al público en los Estados Unidos, la Comisiónfederal de telecomunicaciones (FCC) debe aprobarlo y certificarque no supera el límite establecido por el requisito adoptado porel gobierno para una exposición segura*. Las pruebas se llevan acabo en posiciones y ubicaciones (es decir, cerca del oído ycerca del cuerpo) según lo requiere la FCC para cada modelo.La FCC ha otorgado una Autorización de equipo para estemodelo de teléfono con todos los niveles de SAR reportados, loscuales fueron evaluados conforme a las especificaciones deexposición a RF de la FCC. Aunque es posible que hayadiferencias entre los niveles de SAR de los diferentes teléfonos,todos los teléfonos móviles que cuentan con una autorización deequipo de la FCC cumplen con los requisitos gubernamentalespara la exposición segura. La información sobre SAR de estemodelo de teléfono está archivada en la FCC y puedeencontrarla en la sección Display Grant (Mostrar subvención) enhttp://www.fcc.gov/oet/fccid después de buscar laID PY7PM-0090 de la FCC. Puede encontrar informaciónadicional sobre SAR en el sitio Web de la Asociación deTelecomunicaciones Celulares e Internet (CTIA) enhttp://www.phonefacts.net.* En los Estados Unidos y Canadá, el límite de SAR de losteléfonos móviles utilizados por el público es de 1.6watts/kilogramo (W/kg) promediados sobre un gramo de tejido.El estándar incluye un margen de seguridad para proporcionarleuna protección adicional al público y para tomar en cuentacualquier variación en las medidas.7
**Este párrafo se aplica únicamente a autoridades y clientes delos Estados Unidos.8
FCC StatementThis device complies with Part 15 of the FCC rules.Operation is subject to the following two conditions:(1) This device may not cause harmful interference,and (2) This device must accept any interference received,including interference that may cause undesired operation.Any change or modification not expressly approved by Sonymay void the user's authority to operate the equipment.This equipment has been tested and found to comply withthe limits for a Class B digital device, pursuant to Part 15 ofthe FCC Rules. These limits are designed to providereasonable protection against harmful interference in aresidential installation. This equipment generates, uses andcan radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is noguarantee that interference will not occur in a particularinstallation.If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning theequipment off and on, the user is encouraged to try to correctthe interference by one or more of the following measures:•Reorient or relocate the receiving antenna.•Increase the separation between the equipment andreceiver.•Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.•Consult the dealer or an experienced radio/TV technician forhelp.9
Industry Canada StatementThis device complies with RSS-210 of Industry Canada.Operation is subject to the following two conditions: (1) thisdevice may not cause interference, and (2) this device mustaccept any interference, including interference that may causeundesired operation of the device.This Class B digital apparatus complies with CanadianICES-003.Cet appareil numérique de la classe B est conforme à lanorme NMB-003 du Canada.Avis d’industrie CanadaLe présent appareil est conforme aux CNR d'Industrie Canadaapplicables aux appareils radio exempts de licence.L'exploitation est autorisée aux deux conditions suivantes:(1) l'appareil ne doit pas produire de brouillage, et, and (2)l'utilisateur de l'appareil doit accepter tout brouillageradioélectrique subi, même si le brouillage est susceptibled'en compromettre le fonctionnement.1
Declaration of Conformity for ST27iWe, Sony Mobile Communications AB ofNya VattentornetSE-221 88 Lund, Swedendeclare under our sole responsibility that our productSony type PM-0090-BVand in combination with our accessories, to which thisdeclaration relates is in conformity with the appropriatestandards EN 301 511:V9.0.2, EN 301 908-1:V4.2.1, EN 301 908-2:V4.2.1, EN 300 328:V1.7.1, EN 300 440-2:V1.4.1, EN 301 489-7:V1.3.1, EN 301 489-17:V2.1.1, EN 301 489-24:V1.5.1, EN 301 489-3:V1.4.1, and EN 60 950-1:2006+A11:2009+A1:2010 following the provisions of,Radio Equipment and Telecommunication Terminal Equipmentdirective 1999/5/EC.Lund, March 2012Pär Thuresson,Quality Officer, Head of Quality & ValidationWe fulfil the requirements of the R&TTE Directive (1999/5/EC).Ce produit est conforme aux directives de R&TTE (1999/5/EC).Cumplimos con los requisitos de la Directiva R&TTE – Normassobre equipos de terminales de radio y telecomunicaciones(1999/5/EC).Atendemos aos requisitos da Diretriz R&TTE (1999/5/EC).11
www.sonymobile.comSony Mobile Communications ABSE-221 88 Lund, Sweden1265-7839.1
Important informationSony Consumer Web siteAt www.sonymobile.com/support there is a supportsection where help and tips are only a few clicks away.Here you will find the latest computer software updatesand tips on how to use your product more efficiently.Service and supportYou have access to a portfolio of exclusive serviceadvantages such as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony service partners.•A warranty period. Learn more about the warrantyconditions in theLimited warrantysection.At www.sonymobile.com/support, you can find the latestsupport tools and information. For operator-specificservices and features, please contact your networkoperator.You can also contact our Contact Centers. If yourcountry/region is not represented in the list below, pleasecontact your local dealer. (Calls are charged according tonational rates, including local taxes, unless the phonenumber is a toll-free number.)If your product needs service, please contact the dealerfrom whom it was purchased, or one of our servicepartners. For warranty claims, save proof of purchase.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so mightentail a potential health risk or product malfunction. Ifin doubt as to its proper function, have the product2 checked by a certified service partner before charging orusing it.Recommendations for care and safe use of ourproducts•Handle with care and keep in a clean and dust-freeplace.•Warning! May explode if disposed of in fire.•Do not expose to liquid or moisture or excess humidity.•For optimum performance, the product should notbe operated in temperatures below -10°C(+14°F)or above +45°C(+113°F). Do not expose thebattery to temperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.•Do not paint or attempt to disassemble or modifythe product. Only Sony authorised personnelshould perform service.•Consult with authorised medical staff and the instructionsof the medical device manufacturer before using theproduct near pacemakers or other medical devices orequipment.•Discontinue use of electronic devices, or disable the radiotransmitting functionality of the device, where required orrequested to do so.•Do not use where a potentially explosive atmosphereexists.•Do not place the product, or install wireless equipment, inthe area above an air bag in a car.•Caution: Cracked or broken displays may create sharpedges or splinters that could be harmful upon contact.•Do not use the Bluetooth Headset in positions where it isuncomfortable or will be subject to pressure.3 www.sonymobile.comSony Mobile Communications ABSE-221 88 Lund, Sweden1222-9266.9ChildrenWarning! Keep out of the reach of children. Do notallow children to play with mobile phones or accessories.They could hurt themselves or others. Products maycontain small parts that could become detached andcreate a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on theproduct. Do not use outdoors or in damp areas. Do notalter or subject the cord to damage or stress. Unplug theunit before cleaning it. Never alter the plug. If it does not fitinto the outlet, have a proper outlet installed by anelectrician. When a power supply is connected there is asmall drain of power. To avoid this small energy waste,disconnect the power supply when the product is fullycharged. Use of charging devices that are not Sonybranded may pose increased safety risks.BatteryNew or idle batteries can have short-term reducedcapacity. Fully charge the battery before initial use. Use forthe intended purpose only. Charge the battery intemperatures between +5°C(+41°F) and +45°C(+113°F).Do not put the battery into your mouth. Do not let thebattery contacts touch another metal object. Turn off theproduct before removing the battery. Performancedepends on temperatures, signal strength, usage patterns,features selected and voice or data transmissions. OnlySony service partners should remove or replace built-inbatteries. Use of batteries that are not Sony branded maypose increased safety risks. Replace the battery only withanother Sony battery that has been qualified with theproduct per the standard IEEE-1725. Use of an unqualified4 battery may present a risk of fire, explosion, leakage orother hazard.Personal medical devicesMobile phones may affect implanted medical equipment.Reduce risk of interference by keeping a minimum distanceof 15 cm(6 inches) between the phone and the device. Usethe phone at your right ear. Do not carry the phone in yourbreast pocket. Turn off the phone if you suspectinterference. For use in proximity to personal medicaldevices, please consult a physician and the devicemanufacturer.DrivingSome vehicle manufacturers forbid the use of phones intheir vehicles unless a handsfree kit with an externalantenna supports the installation. Check with the vehiclemanufacturer's representative to be sure that the mobilephone or Bluetooth handsfree will not affect the electronicsystems in the vehicle. Full attention should be given todriving at all times and local laws and regulations restrictingthe use of wireless devices while driving must be observed.GPS/Location based functionsSome products provide GPS/Location based functions.Location determining functionality is provided “As is” and“With all faults”. Sony does not make any representation orwarranty as to the accuracy of such location information.Use of location-based information by the device may notbe uninterrupted or error free and may additionally bedependent on network service availability. Please note thatfunctionality may be reduced or prevented in certainenvironments such as building interiors or areas adjacentto buildings.5 Caution: Do not use GPS functionality in a manner whichcauses distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never relysolely upon mobile phones for essential communication.Calls may not be possible in all areas, on all networks, orwhen certain network services and/or phone features areused.AntennaUse of antenna devices not marketed by Sony coulddamage the phone, reduce performance, and produceSAR levels above the established limits. Do not cover theantenna with your hand as this affects call quality, powerlevels and can shorten talk and standby times.Radio Frequency (RF) exposure and SpecificAbsorption Rate (SAR)When the phone or Bluetooth handsfree is turned on, itemits low levels of radio frequency energy. Internationalsafety guidelines have been developed through periodicand thorough evaluation of scientific studies. Theseguidelines establish permitted levels of radio waveexposure. The guidelines include a safety margin designedto assure the safety of all persons and to account for anyvariations in measurements.Specific Absorption Rate (SAR) is used to measure radiofrequency energy absorbed by the body when using amobile phone. The SAR value is determined at the highestcertified power level in laboratory conditions, but becausethe phone is designed to use the minimum powernecessary to access the chosen network, the actual SAR6 level can be well below this value. There is no proof ofdifference in safety based on difference in SAR value.Products with radio transmitters sold in the US must becertified by the Federal Communications Commission(FCC). When required, tests are performed when thephone is placed at the ear and when worn on the body.For body-worn operation, the phone has been testedwhen positioned a minimum of 15 mm from the bodywithout any metal parts in the vicinity of the phone or whenproperly used with an appropriate Sony accessory andworn on the body. When operating with “Hotspot”functionality engaged, a separation distance of 10mm wasused.For more information about SAR and radio frequencyexposure, go to: www.sonymobile.com/health.Flight modeBluetooth and WLAN functionality, if available in the device,can be enabled in Flight mode but may be prohibitedonboard aircraft or in other areas where radiotransmissions are prohibited. In such environments, pleaseseek proper authorisation before enabling Bluetooth orWLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that canharm the mobile phone or other computers. Malware orharmful applications can include viruses, worms, spyware,and other unwanted programs. While the device doesemploy security measures to resist such efforts, Sony doesnot warrant or represent that the device will be imperviousto the introduction of malware. You can however reducethe risk of malware attacks by using care whendownloading content or accepting applications, refraining7 from opening or responding to messages from unknownsources, using trustworthy services to access the Internet,and only downloading content to the mobile phone fromknown, reliable sources.AccessoriesUse only Sony branded original accessories and certifiedservice partners. Sony does not test third-partyaccessories. Accessories may influence RF exposure,radio performance, loudness, electric safety and otherareas. Third-party accessories and parts may pose a riskto your health or safety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Xperia phones may offercompatibility with TTY terminals (with use of necessaryaccessory). For more information call the Sony SpecialNeeds Center on 877 878 1996 (TTY) or 877 207 2056(voice), or go to www.sonyericsson-snc.com.Disposal of old electrical and electronicequipment and batteriesThe crossed-out bin symbol on batteries and electronicequipment means that electronic equipment and batteriesshould not be disposed of with household waste butshould be left at an appropriate collection point forrecycling. By recycling our products you will help toprevent potential negative consequences for theenvironment and human health. Check local regulationsand the location of collection points for used electronicequipment and batteries by contacting your local cityoffice, your household waste disposal service, the shopwhere you purchased the product, by calling a SonyContact Center or at www.sonymobile .com/recycling. Do8 not attempt to remove internal batteries. Internal batteriesshall be removed only by a waste treatment facility ortrained service professional.Memory cardIf the product comes complete with a removable memorycard, it is generally compatible with the handset purchasedbut may not be compatible with other devices or thecapabilities of their memory cards. Check other devices forcompatibility before purchase or use. If the product isequipped with a memory card reader, check memory cardcompatibility before purchase or use.Memory cards are generally formatted prior to shipping.To reformat the memory card, use a compatible device. Donot use the standard operating system format whenformatting the memory card on a PC. For details, refer tothe operating instructions of the device or contactcustomer support.SIM cardIf your phone is equipped with a standard-sized SIM cardslot, inserting an incompatible SIM card (for example, amicro SIM card, a micro SIM card with a non-Sonyadapter, or a standard SIM card cut into a micro SIM cardsize) in the SIM card slot may damage your SIM card oryour phone permanently. Sony does not warrant and willnot be responsible for any damage caused by use ofincompatible or modified SIM cards.For Devices Supporting 3D Viewing capabilitiesIn viewing 3D images shot with this phone on a 3D-compatible monitor, you may experience discomfort in theform of eye strain, fatigue, or nausea. To prevent thesesymptoms, we recommend that you take regular breaks.9 However, you need to determine for yourself the lengthand frequency of breaks you require, as they varyaccording to the individual. If you experience any type ofdiscomfort, stop viewing the 3D images until you feelbetter, and consult a physician as necessary. Also refer tothe operating instructions supplied with the device orsoftware you have connected or are using with this phone.Note that a child’s eyesight is still at the developmentstage (particularly children below the age of 6). Consult apediatrician or ophthalmologist before letting your childview 3D images, and make sure he/she observes theabove precautions when viewing such images.Warning!If the device requires an adapter for insertion into thehandset or another device, do not insert the card directlywithout the required adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or anymetal object.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memorycard.•Do not use or store the memory card in humid orcorrosive locations or in excessive heat such as a closedcar in summer, in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory cardadapter with excessive force.•Do not let dirt, dust, or foreign objects get into the insertport of any memory card adapter.•Check you have inserted the memory card correctly.10 •Insert the memory card as far as it will go into anymemory card adapter needed. The memory card may notoperate properly unless fully inserted.•We recommend that you make a backup copy ofimportant data. We are not responsible for any loss ordamage to content you store on the memory card.•Recorded data may be damaged or lost when youremove the memory card or memory card adapter, turnoff the power while formatting, reading or writing data, oruse the memory card in locations subject to staticelectricity or high electrical field emissions.Protection of personal informationErase personal data before disposing of the product. Todelete data, perform a master reset. Deleting data from thephone memory does not ensure that it cannot berecovered. Sony does not warrant against recovery ofinformation and does not assume responsibility fordisclosure of any information even after a master reset.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is ownedby Sony Mobile Communications AB, and/or its affiliatedcompanies and its suppliers and licensors.Sony grants you a non-exclusive limited licence to usethe Software solely in conjunction with the Device on whichit is installed or delivered. Ownership of the Software is notsold, transferred or otherwise conveyed.Do not use any means to discover the source code orany component of the Software, reproduce and distribute11 the Software, or modify the Software. You are entitled totransfer rights and obligations to the Software to a thirdparty, solely together with the Device with which youreceived the Software, provided the third party agrees inwriting to be bound by the terms of this Licence.This licence exists throughout the useful life of thisDevice. It can be terminated by transferring your rights tothe Device to a third party in writing.Failure to comply with any of these terms and conditionswill terminate the licence immediately.Sony and its third party suppliers and licensors retain allrights, title and interest in and to the Software. To theextent that the Software contains material or code of athird party, such third parties shall be beneficiaries of theseterms.This licence is governed by the laws of Sweden. Whenapplicable, the foregoing applies to statutory consumerrights.In the event Software accompanying or provided inconjunction with your device is provided with additionalterms and conditions, such provisions shall also governyour possession and usage of the Software.Export regulationsExport regulations: Goods delivered under this Agreementmay be the subject to import and export regulations of theEuropean Union, the United States and other countries.Purchaser will comply with these applicable laws andregulations and will obtain and maintain any export andimport license required for the delivery of goods toPurchaser under this Agreement. Without limiting theforegoing, and as an example, Purchaser will notknowingly export or re-export goods to destinations12 identified pursuant to Articles in Chapter II of EuropeanCouncil Regulation (EC) 428/2009 and specifically, andwithout limitation, Purchaser will also comply with U.S.government Export Administration Regulations (“EAR”, 15C.F.R. §§ 730-774, http://www.bis.doc.gov/) administeredby Department of Commerce, Bureau of Industry andSecurity and economic sanctions regulations (30 C.F.R. §§500 et. seq., http://www.treas.gov/offices/enforcement/ofac/) administered by the U.S. Department of Treasury,Office of Foreign Assets Control.Limited WarrantySony Mobile Communications AB, SE-221 88 Lund,Sweden, (Sony) or its local affiliated company, providesthis Limited Warranty for your mobile phone, originalaccessory delivered with your mobile phone, and/or yourmobile computing product (hereinafter referred to as“Product”).Should your Product need warranty service, pleasereturn it to the dealer from whom it was purchased, orcontact your local Sony Contact Center (national rates mayapply) or visit www.sonymobile.com to get furtherinformation.Our warrantySubject to the conditions of this Limited Warranty, Sonywarrants this Product to be free from defects in design,material and workmanship at the time of its originalpurchase by a consumer. This Limited Warranty will last fora period of one (1) year as from the original date ofpurchase of the Product.13 What we will doIf, during the warranty period, this Product fails to operateunder normal use and service, due to defects in design,materials or workmanship, Sony authorised distributors orservice partners, in the country/region* where youpurchased the Product, will, at their option, either repair orreplace the Product in accordance with the terms andconditions stipulated herein.Sony and its service partners reserve the right to chargea handling fee if a returned Product is found not to beunder warranty according to the conditions below.Please note that some of your personal settings,downloads and other information may be lost when yourSony Product is repaired or replaced. At present, Sonymay be prevented by applicable law, other regulation ortechnical restrictions from making a backup copy of certaindownloads. Sony does not take any responsibility for anylost information of any kind and will not reimburse you forany such loss. You should always make backup copies ofall the information stored on your Sony Product such asdownloads, calendar and contacts before handing in yourSony Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof ofpurchase for this Product issued by a Sony authoriseddealer specifying the date of purchase and serialnumber**, is presented with the Product to be repaired orreplaced. Sony reserves the right to refuse warrantyservice if this information has been removed or changedafter the original purchase of the Product from the dealer.2. If Sony repairs or replaces the Product, the repair for thedefect concerned, or the replaced Product shall bewarranted for the remaining time of the original warranty14 period or for ninety (90) days from the date of repair,whichever is longer. Repair or replacement may involvethe use of functionally equivalent reconditioned units.Replaced parts or components will become the propertyof Sony.3. This warranty does not cover any failure of the Productdue to normal wear and tear, or due to misuse, includingbut not limited to use in other than the normal andcustomary manner, in accordance with the Sonyinstructions for use and maintenance of the Product. Nordoes this warranty cover any failure of the Product due toaccident, software or hardware modification oradjustment, acts of God or damage resulting from liquid.A rechargeable battery can be charged and dischargedmore than a hundred times. However, it will eventuallywear out – this is not a defect and corresponds to normalwear and tear. When the talk-time or standby time isnoticeably shorter, it is time to replace the battery. Sonyrecommends that you use only batteries and chargersapproved by Sony.Minor variations in display brightness and colour mayoccur between phones. There may be tiny bright or darkdots on the display. It occurs when individual dots havemalfunctioned and can not be adjusted. Two defectivepixels are deemed acceptable.Minor variations in camera image appearance mayoccur between phones. This is nothing uncommon and isnot regarded as a defective camera module.4. Since the cellular system on which the Product is tooperate is provided by a carrier independent from Sony,Sony will not be responsible for the operation, availability,coverage, services or range of that system.15 March 19, 2012 13:36:13Legal-Leaflets---Generic_EN(12M)_1222-9266.9.pdf 1 of 2
5. This warranty does not cover Product failures caused byinstallations, modifications, or repair or opening of theProduct performed by a non-Sony authorised person.6. The warranty does not cover Product failures which havebeen caused by use of accessories or other peripheraldevices which are not Sony branded original accessoriesintended for use with the Product.7. Tampering with any of the seals on the Product will voidthe warranty.8. THERE ARE NO EXPRESS WARRANTIES, WHETHERWRITTEN OR ORAL, OTHER THAN THIS PRINTEDLIMITED WARRANTY. ALL IMPLIED WARRANTIES,INCLUDING WITHOUT LIMITATION THE IMPLIEDWARRANTIES OF MERCHANTABILITY OR FITNESSFOR A PARTICULAR PURPOSE, ARE LIMITED TO THEDURATION OF THIS LIMITED WARRANTY. IN NOEVENT SHALL SONY OR ITS LICENSORS BE LIABLEFOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OFANY NATURE WHATSOEVER, INCLUDING BUT NOTLIMITED TO LOST PROFITS OR COMMERCIAL LOSSTO THE FULL EXTENT THOSE DAMAGES CAN BEDISCLAIMED BY LAW.Some countries/states do not allow the exclusion orlimitation of incidental or consequential damages, orlimitation of the duration of implied warranties, so thepreceding limitations or exclusions may not apply to you.The warranty provided does not affect the consumer’sstatutory rights under applicable legislation in force, nor theconsumer’s rights against the dealer arising from theirsales / purchase contract.*Geographical scope of the warrantyIf you have purchased your Product in a country memberof the European Economic Area (EEA) or in Switzerland or16 the Republic of Turkey, and such Product was intended forsale in the EEA or in Switzerland or in Turkey, you can haveyour Product serviced in any EEA country or in Switzerlandor in Turkey, under the warranty conditions prevailing in thecountry in which you require servicing, provided that anidentical Product is sold in such country by an authorisedSony distributor. To find out if your Product is sold in thecountry you are in, please call the local Sony ContactCenter. Please observe that certain services may not beavailable outside the country of original purchase, forexample, due to the fact that your Product may have aninterior or exterior which is different from equivalent modelssold in other countries. Please note in addition that it maysometimes not be possible to repair SIM-locked Products.Our goods come with guarantees that cannot beexcluded under the Australian Consumer Law. If youpurchased your product in Australia, you are entitled to areplacement or refund for a major failure andcompensation for any other reasonably foreseeable loss ordamage. You are also entitled to have the goods repairedor replaced if the goods fail to be of acceptable quality andthe failure does not amount to a major failure. For warrantyservice in Australia, please contact 1300 650 050 or SonyService Centre, 320 Princes Hwy, ROCKDALE NSW 2216.** In some countries/regions additional information (suchas a valid warranty card) may be requested.Trademarks and acknowledgementsThe Liquid Identity logo and Xperia are trademarks orregistered trademarks of Sony Mobile CommunicationsAB.Sony is a trademark or a registered trademark of SonyCorporation.17 Ericsson is a trademark or registered trademark ofTelefonaktiebolaget LM Ericsson.Bluetooth is a trademark or a registered trademark ofBluetooth SIG Inc. and any use of such mark by Sony isunder license.Other product and company names mentioned hereinmay be the trademarks of their respective owners.Any rights not expressly granted herein are reserved.18 Anguilla 1-800-080-9518 (TollFree) questions.CO@support.sonymobile.comAntigua andBarbuda 1-800-081-9518 (TollFree) questions.CO@support.sonymobile.comArgentina 0800-333-7427(número gratuito) questions.CO@support.sonymobile.comAustralia 1300 650-050 (TollFree) questions.AU@support.sonymobile.comThe Bahamas 1-800-205-6062 (TollFree) questions.CO@support.sonymobile.comBarbados 1-800-082-9518 (TollFree) questions.CO@support.sonymobile.comBelgique/België 02-0745 1611 questions.BE@support.sonymobile.comBelize AN 815, PIN 5597(Toll Free) questions.CO@support.sonymobile.comBermuda 1-800-083-9518 (TollFree) questions.CO@support.sonymobile.comBolivia 800-100-542(número gratuito) questions.CO@support.sonymobile.comBrasil 4001-0444 (Capitaise regiõesmetropolitanas)0800 884 0444(Demais regiões)questions.BR@support.sonymobile.comCanada 1 866 766 9374 (TollFree / sans frais)questions.CA@support.sonymobile.com19 CaymanIslands 1-800-084-9518 (TollFree) questions.CO@support.sonymobile.comCentral andSouthernAfrica+27 11 506 0123 questions.CF@support.sonymobile.comČeská republika 844 550 055 questions.CZ@support.sonymobile.comChile 800-646-425(número gratuito) questions.CO@support.sonymobile.comColombia 01800-0966-080(número gratuito) questions.CO@support.sonymobile.comCosta Rica 0 800 011 0400(número gratuito) questions.CO@support.sonymobile.comDanmark 3331 2828 questions.DK@support.sonymobile.comDeutschland 0180 534 2020(ortsüblicheGebühren)questions.DE@support.sonymobile.comDominica 1-800-085-9518 (TollFree) questions.CO@support.sonymobile.comEcuador 1-800-0102-50(número gratuito) questions.CO@support.sonymobile.comEesti 06 032 032 questions.EE@support.sonymobile.comEgypt/رصم 16727 questions.EG@support.sonymobile.comΕλλάδα 801 11 810 810+30 210 899 19 19 (από κινητότηλέφωνο)questions.GR@support.sonymobile.comEl Salvador 800-6323 (númerogratuito) questions.CO@support.sonymobile.comEspaña 902 180 576 (tarifalocal) questions.ES@support.sonymobile.com20 France 09 69 32 21 2109 69 32 21 22(Xperia™ uniquement)questions.FR@support.sonymobile.comGuatemala 1-800-300-0057(número gratuito) questions.CO@support.sonymobile.comHaïti/Ayiti AN 193, PIN 5598(numéro gratuit /nimewo gratis)questions.CO@support.sonymobile.comHonduras AN 8000122, PIN5599 (númerogratuito)questions.CO@support.sonymobile.comHong Kong/香港+852 8203 8863 questions.HK@support.sonymobile.comHrvatska 062 000 000 questions.HR@support.sonymobile.comIndia/भारत 1800 11 1800 (TollFree)+91 (011) 39011111questions.IN@support.sonymobile.comIndonesia 021 2701388 questions.ID@support.sonymobile.comIreland 1850 545 888 (Localrate) questions.IE@support.sonymobile.comItalia 06 48895206 (tariffalocale) questions.IT@support.sonymobile.comJamaica 1-800-442-3471 (TollFree) questions.CO@support.sonymobile.comΚύπρος/Kıbrıs0800 90 909 questions.CY@support.sonymobile.comLatvija 67 21 43 01 questions.LV@support.sonymobile.comLietuva 8 700 55030 questions.LT@support.sonymobile.comMagyarország 01 880 47 47 questions.HU@support.sonymobile.com21 Malaysia 1800-88-9900 (TollFree / bebas tol) questions.MY@support.sonymobile.comMaroc/󰂏󰂱󰃅󰃀 +212 2 2958 344 questions.MA@support.sonymobile.comMéxico 0 1800 000 4722(número gratuito) questions.MX@support.sonymobile.comNederland 0900 8998318 questions.NL@support.sonymobile.comNederlandseAntillen 001-866-509-8660(gratis nummer) questions.CO@support.sonymobile.comNew Zealand 0800-100-150 (TollFree) questions.NZ@support.sonymobile.comNicaragua AN 1800-0166, PIN5600 (númerogratuito)questions.CO@support.sonymobile.comNorge 815 00 840(lokaltakst) questions.NO@support.sonymobile.comÖsterreich 0810 200 245 questions.AT@support.sonymobile.comPakistan/󰁯󰁹󰂕󰁯021 - 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