Sony PM-0470 Quad GSM/WCDMA/LTE/CDMA2000 cellular mobile telephone with BT, WLAN, Ant+ and RF ID User Manual

Sony Mobile Communications Inc Quad GSM/WCDMA/LTE/CDMA2000 cellular mobile telephone with BT, WLAN, Ant+ and RF ID

Contents

User Manual

Download: Sony PM-0470 Quad GSM/WCDMA/LTE/CDMA2000 cellular mobile telephone with BT, WLAN, Ant+ and RF ID User Manual
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Document ID2040195
Application IDWGaN0Wp3kezhgzx1JoktMg==
Document DescriptionUser Manual
Short Term ConfidentialNo
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Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize185.73kB (2321635 bits)
Date Submitted2013-08-12 00:00:00
Date Available2014-02-05 00:00:00
Creation Date2013-06-28 11:27:13
Producing SoftwareAcrobat Distiller 7.0.5 (Windows)
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Honami_Anna/KDDI/Start guide
SOL23_StartGuide_E.fm Page 1
Friday, June 28, 2013
11:27 AM
■ For Those Requiring an English Instruction Manual
Preface
Thank you for buying "XperiaTM ●" (simply called the
"product" from here on).
Before using the product, read "Basic Manual" (this manual)
and "取扱説明書詳細版 (Full Instruction Manual)" (Japanese)
to ensure safe use and handling.
You can download the English version of the Basic Manual
from the au website (available from approximately one month
after the product is released).
Download URL: http://www.au.kddi.com/support/mobile/
guide/manual/
Safety Precautions
About Operating Instructions
■ Basic Manual (this manual)
Handles only basic operations for main features.
For detailed descriptions on various functions, refer to the
"Instruction Manual" (Japanese) application installed on the
product or "取扱説明書詳細版 (Full Instruction Manual)
(Japanese)" available on the au homepage.
http://www.au.kddi.com/support/mobile/guide/manual/
・ Company names and product names referred to in this
manual are trademarks or registered trademarks of
respective companies. The TM, ® marks may be omitted in
this manual.
Basic Manual
■ "Instruction Manual" (Japanese) application
This product allows you to use the "Instruction Manual"
(Japanese) application on the product to confirm detailed
operational procedures.
Certain functions can be directly activated from the
application screens on which their operations are described.
From the Home screen, [
]X[Instruction Manual]
(Japanese)
・ When you activate for the first time, follow the onscreen
instructions to download and install application.
Before you start using the product, make sure to read the
"Cautions on using XperiaTM ●" to ensure correct use.
Before you assume that the product is malfunctioning, check
for possible remedies in the following au Customer Support
site of au homepage:
http://www.au.kddi.com/support/mobile/trouble/repair
When using the product
・ Communication is not possible even inside the service area in
places where the signal does not reach (e.g. tunnels and
basements). Also, communication is sometimes not possible in
poor reception areas. Communication is sometimes interrupted
if you move into a poor reception areas during communications.
・ Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated. (Though LTE/CDMA/GSM/UMTS system has
highly secure confidential communication features.)
・ This product is compatible with the international roaming
service. Each network service described in this manual varies
depending on the area and service content. For details, refer
to the "Instruction Manual" (Japanese) application installed on
the product or "取扱説明書詳細版 (Full Instruction Manual)"
(Japanese) available on the au homepage.
Getting Ready
Before your start using the product, make sure that you have
all the following packaged with the product.
・ XperiaTM ●
(with battery cover)*1
*1 Including warranty
❖Information
・ Desktop Holder (SOL23PUA)*1
・ 取扱説明書 (Instruction Manual) (Japanese)
・ XperiaTM ●のご利用にあたっての注意事項
(Cautions on using XperiaTM ●) (Japanese)
・ 携帯電話機の比吸収率などについて
(Radio Frequency (RF) exposure and
Specific Absorption Rate (SAR)) (Japanese)
・ 設定ガイド (Setting Guide) (Japanese)
The following items are not included in
the package.
・ microSD memory card
・ AC adapter
・ Earphones
・ microUSB cable
・ Purchase a specified charger (sold separately).
・ Illustrations used in this manual are just images for
explanations. They may be different from actual ones.
Names and functions of parts
a Headset connection
terminal
b Proximity sensor:
b cde
Switches touch panel on
and off to prevent from
erroneous operation
during a call.
c Earpiece
d Notification LED: Notifies
charging status, missed
calls, mail reception.
e Front camera
f Display (Touch panel)
g au Micro IC Card (LTE) slot
h Power key/Screen lock
key:P
i Volume key/Zoom
key: m
j Camera key: k (Activates the camera, works as a
shutter when shooting)
k Camera
l Infrared data port
m Second microphone: Reduces noise to make easy to listen.
n NFC (FeliCaTM compatible) antenna*1
o GPS/Built-in antenna*1
p Flash/Photo light
q Built-in antenna*1
mark
s Wi-Fi®/Bluetooth®
antenna*1
t microSD memory card slot
u microUSB connection terminal
v Desktop Holder
contact terminal
w Strap hole
x Microphone/Speaker
*1 The antenna is built in.
Covering around the
antenna by the hand
may affect the quality of
call/communication.
k l m n
You can use 災害用伝言板 (Disaster Message Board) service, 緊
急速報メール (Emergency Rapid Mail) service that distributes 緊
急地震速報 (Earthquake Early Warning), 災害・避難情報 (Disaster
and Evacuation Information) and 津波警報 (Tsunami Warning), and
災害用音声お届けサービス (Disaster Voice Messaging Service).
■ Using 災害用伝言板 (Disaster Message Board)
Disaster Message Board service enables you to register information of
well-being from an area of distress via LTE NET in case of large-scale
disaster such as earthquake with a seismic intensity of over 6 lower.
■ Charging with the Desktop Holder
Charging with the supplied Desktop Holder (SOL23PUA) and
Common AC adapter 04 (sold separately) is explained.
❖Information
・ You cannot charge the battery by connecting the Desktop
Holder to a PC.
Attach the battery pack and the battery cover, and
press each tab to close firmly
Insert the microUSB plug of Common AC adapter 04 (sold
separately), with the printed side (▲) facing up, straight into
the microUSB connection terminal of the Desktop Holder
■ Charging with the AC adapter
Charging
Insert the power plug of Common AC adapter 04 (sold
separately) into an outlet
When you purchase your product, the battery pack is not fully
charged. Make sure to charge the battery pack before use.
Place the product onto the Desktop Holder
Notification LED lights on the product.
❖Information
・ When the charging starts, notification LED turns in red/orange/
green according to the battery level. Green LED indicates that
the battery charge reaches 90 percent or more. To check the
battery level, see the status bar in the top of the Home screen.
Alternatively, from the Home screen, [ ]X[Settings]X[About
phone]X[Status] and see "Battery level". When the battery
charge reaches 100 percent, "100%" is shown on the status bar,
"Battery level" and the unlock screen.
・ When the battery level becomes 14 percent or less, a popup window "Connect charger" appears. Tap "Battery info" to
check battery usage.
・ When you start charging the battery with the product
powered off, the power turns on even though operation is
not available. Do not charge the battery in a place where the
use is prohibited such as in airplane or hospital.
・ It may take longer to complete for charging with a PC or
while using the camera function.
When charging is complete, lift the product to remove
while pressing the Desktop Holder
Remove the Common AC adapter 04 (sold separately)
from the outlet
Remove Common AC adapter 04 (sold separately) from
the outlet
Disaster Voice Messaging Service is a service which allows
you to record your voice and send someone you want to
inform your well-being in case of a large-scale disaster.
au 災害対策 (au Disaster Countermeasure) menuX[災害用
音声お届けサービス (Disaster Voice Messaging Service)]
❖Information
・ Sending/Receiving voice messages is available only via LTE/
3G network. Turn off wireless LAN (Wi-Fi®) and then use it.
・ Voice message can be recorded for up to 30 seconds.
・ Voice messages cannot be saved or played if the product
does not have available memory.
Attaching/Removing microSD memory card
Before attaching/removing the au Micro IC Card (LTE), make
sure to turn off the product and remove the battery cover and
battery pack. Do not attach the AC adapter.
Before attaching/removing the microSD memory card, make
sure to turn off the product and remove the battery cover and
the battery pack. Do not attach the AC adapter.
❖Information
・ Note the following points, otherwise handling the au Micro
IC Card (LTE) may cause malfunction or damage.
・ Do not touch the IC (metal) part of the au Micro IC Card
(LTE) or the IC card terminal inside the product.
・ Insert in the correct direction.
・ Do not use force to attach or remove.
・ Do not lose the au Micro IC Card (LTE) after it has been
removed.
■ Attaching microSD memory card
■ Removing au Micro IC Card (LTE)
Hook the projection of the tray with your fingernail and
slide the tray straight out, then while pressing the au
Micro IC Card (LTE) with tip of your finger, slide it out
Press the tray all the way into the end, and attach the
battery pack and the battery cover, and press each tab
to close firmly
Hook the projection ( ) of the tray with your fingernail
and slide the tray straight out, then insert the au Micro
IC Card (LTE) with IC (metal) side facing down into the
tray and press the tray with the card all the way
Insert au Micro IC Card (LTE) with the notch facing out.
Confirm the orientation of the microSD memory card
and insert it in the direction of the arrow
Insert the SD memory card with contact side down.
Attach the battery pack and the battery cover, and
press each tab to close firmly
❖Information
・ Insert a microSD memory card in the appropriate direction.
Inserting a microSD memory card forcefully into the slot
could result in failure to remove the microSD memory card
or damage.
Insert the USB plug of the microUSB cable into the USB
port of a PC
Notification LED lights on the product.
When a confirmation screen for installation of PC
Companion software appears on the product, tap "Skip".
When a screen for new hardware detection etc. appears on
the PC, select "Cancel".
When charging is complete, remove the microUSB plug
of the microUSB cable from the product and close the
microUSB connection terminal cover firmly
Remove the USB plug of the microUSB cable from the
USB port of the PC
❖Information
・ Installation of MTP driver to a PC is required to charge the
product with a Microsoft Windows XP PC, since "USB
connection mode" is set to "Media transfer mode (MTP)" by
default. Install Windows Media Player 10 or later to install
MTP driver.
service etc., from the Home screen, [
Setting].
P (over 1 sec)
The product vibrates and after a while the unlock screen
appears.
Swipe the screen up or down
While the screen is displayed, P
P (over 1 sec)
■ Unlocking screen
[Power off]X[OK]
The unlock screen appears when turning the power on or the
backlight on by pressing P.
❖Information
・ Press P for over 1 second and long-touch "Power Off" →
[OK] to restart product.
When you turn on the product for the first time, swipe (flick)
the screen up or down to unlock screen lock and follow the
onscreen instructions to set language, functions, service, etc.
For details, refer to "Setting Guide".
❖Information
・ Setup items can be set or changed later as required. To
change the language later, from the Home screen, [
X[Settings]X[言語と入力 (Language & input)]X[地域/言
語 (Language)]. To make settings, from the Home screen,
]X[Settings]X[Setup guide]. To make settings for au
When the screen lock is set, the backlight turns off to avoid
the keys and touch panel from false operations.
・ When the specified time elapses, the product's screen
backlight turns off automatically and screen lock is
activated.
■ Turning the power off
]X[au Easy
Screen Lock
Turning the power on
The followings describe charging procedure by connecting
the product to chargeable USB port on a PC using the
microUSB cable of Sony Mobile AC adapter 05 (sold
separately).
Open the microUSB connection terminal cover and
insert the microUSB plug of the microUSB cable, with
the printed side (
) facing up, straight into the
microUSB connection terminal of the product
Turning on (Initial settings)
Initial settings
Attach the battery pack and the battery cover, and
press each tab to close firmly
■ Attaching the au Micro IC Card (LTE)
■ Charging with a PC
■ Using 災害用音声お届けサービス (Disaster Voice
Messaging Service)
Attaching/removing the au Micro IC Card (LTE)
Open the au Micro IC Card (LTE) slot cover, and insert a
fingernail into the hook at the edge of the label tray, then pull
it out straight.
Insert the power plug of Common AC adapter 04 (sold
separately) into an outlet
Notification LED lights on the product.
When charging is complete, remove the microUSB plug of
Common AC adapter 04 (sold separately) from the product
and close the microUSB connection terminal cover firmly
❖Information
・ Reception of Emergency Rapid Mail is notified by a special
warning tone. It is not possible to change the warning tone.
・ Earthquake Early Warning may not arrive before strong
tremors in areas near the epicenter.
・ Tsunami Warning is a major tidal wave/seismic sea wave
notification delivered from the meteorological bureau to the
area including target coast.
・ Disaster and Evacuation Information is a service that
distributes bulletins concerning residents' safety including
evacuation advisories, evacuation orders and other
warnings issued by the national and local governments.
・ The service is available only in Japan (it cannot be used overseas).
・ No information fee or communication charge is required for
receiving Emergency Rapid Mail.
・ KDDI is not liable for damages suffered by customers
resulting from the service's information, lack or delay in the
information caused by transmission or system breakdowns,
or other events that are outside the responsibility of KDDI.
・ Refer to the Japan Meteorological Agency web page for details
about distribution of Earthquake Early Warning.
http://www.jma.go.jp/
・ You cannot receive Emergency Rapid Mail when your cell
phone is turned off or during a call.
・ Emergency Rapid Mail may not be received when your cell
phone is communicating such as while sending/receiving
SMS/e-mail or using the browser, or if you are in a place where
signal does not reach even in the service area (e.g. in a
tunnel, basement) or in a place with a poor reception.
・ You cannot receive the Emergency Rapid Mail that the
reception is failed.
・ This delivery system is different from Earthquake Early
Warning provided through TV, radio, or other communication
procedures, which means that the time the Earthquake Early
Warning arrives may vary.
・ Information from someplace other than your current location
may be received.
Open the microUSB connection terminal cover of the
product and insert the microUSB plug of Common AC
adapter 04 (sold separately), with the printed side (▲)
facing up, straight into the microUSB connection
terminal of the product
au 災害対策 (au Disaster Countermeasure) menuX[緊急
速報メール (Emergency Rapid Mail)]
Charging with Common AC adapter 04 (sold separately) is
explained.
Emergency Rapid Mail is a service that distributes Earthquake
Early Warning or Tsunami Warning delivered from the
meteorological bureau or Disaster and Evacuation Information
delivered from the government or local public organization to all
au cell phones in specified areas simultaneously.
When you receive Earthquake Early Warning, ensure your
safety and take proper action according to the situation
around you. When you receive a Tsunami Warning, draw away
from sea coast immediately and evacuate to safe place such
as upland or well-built high building.
CE mark and FCC ID
While pressing the microSD memory card with tip of
your finger, slide it out
au 災害対策 (au Disaster Countermeasure) menuX[災害
用伝言板 (Disaster Message Board)]
Your phone number etc. is recorded in the au Micro IC Card (LTE).
The product is compatible only
au Micro IC Card (LTE)
with au Micro IC Card (LTE). You
IC (metal) part
cannot use the product with an au
IC-card or micro au IC card
switched from an au cell phone or
au smartphone.
Front
Back
Do not insert an au Nano IC Card
(LTE) with a conversion adapter.
Doing so may cause a fault.
From the Home screen, [
]X[au 災害対策 (au Disaster
Countermeasure)]
au 災害対策 (au Disaster Countermeasure) menu appears.
❖Information
・ To register information of well-being, E-mail address
(∼ezweb.ne.jp) is required. Set up E-mail address beforehand.
au Micro IC Card (LTE)
Using au 災害対策 (au Disaster Countermeasure)
・ In this manual, keys are represented by simplified
illustrations such as x, y, r.
・ Operations of tapping menu items/icons/buttons on the
screen etc. are indicated as [(name of the item etc.)].
■ Using 緊急速報メール (Emergency Rapid Mail)
・ Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a
part of a screen may be omitted.
・ In this manual, "microSDTM memory card", "microSDHCTM
memory card" and "microSDXCTM memory card" are
abbreviated as "microSD memory card" or "microSD".
・ "The Company" as appears on the product refers to the
following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR
TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.
Regarding notations used in this document
■ Removing microSD memory card
・ Do not use a cell phone while driving a car or riding a
motorbike or bicycle. Failure to do so might cause a traffic
accident. Use of a cell phone while driving a car or
motorbike is prohibited by law. Use of a cell phone while
riding a bicycle may be punishable by some regulations.
・ Do not use this product while you are aboard an airplane.
Use of electric devices transmitting radio waves in airplane
is prohibited by law. Some airline companies, however,
allow their passengers to use cell phones. For details,
contact the airline company you use.
■ Use of the product is not allowed in the
following places!
Do you have everything?
・ Since this product is a radio station under the Radio Law,
you may be asked to temporarily submit the product for
inspection in accordance with the Radio Law.
・ The IMEI information of the cell phone is automatically sent
to KDDI CORPORATION for maintenance and monitoring
operational status of your cell phone.
・ Take care not to inconvenience people around you when
you use the product in a public place.
・ When the product is used by a child, parents or guardians
should thoroughly read the "Basic Manual" "Cautions on
using XperiaTM ●" and "Specific Absorption Rate (SAR) of
cell phones" and teach the child how to use it.
・ Before you start using the product overseas, check the
relevant laws and regulations of the country/region you visit.
Swipe (flick) the screen up or down on the unlock
screen
❖Information
・ By default, drag " " left to activate the camera, and drag
" " right to activate WALKMAN.
Honami_Anna/KDDI/Start guide
SOL23_StartGuide_E.fm Page 2
Friday, June 28, 2013
11:27 AM
■ Long-touch
Keep touching an item with your finger.
Basic Operation
■ Slide
Key icons
While your finger is gently touching the screen, trace it to the
desired direction to move over.
The followings are the main functions of x, y, r
keys located at the bottom of the screen.
■ Flick (swipe)
■ Pinch
x y r
Back
Home
Recently
used
applications
Operate the screen by quickly moving (flicking) your finger
up, down, right, or left.
Return to the previous screen. Close a dialog
box, menu, or the Notifications panel.
Display the Home screen.
Long-touch and drag it to " " to activate
"Google" application.
You can display recently used applications on a
list and activate or delete them from the list.
Also, you can use and set small apps.
Touch the screen with two fingers and widen (pinch-out) or
narrow (pinch-in) the fingers' distance.
■ Drag
Keep touching an item or icon, trace it to the desired direction
to move.
■ Tap/Double-tap
Tap: Gently touch a screen and then immediately release your
finger. Double tap: Tap the same position twice.
Home screen
・ While using the "Album" application or "WALKMAN"
application, the notification LED turns on according to the
contents. Also, when receiving a call, it flashes according to
the themes color of screen settings.
■ Notification LED
■ Checking own phone number
Notification LED informs charging prompt, battery level while
charging, missed calls, new mails, etc. by turning on or
flashing.
Red
The battery is charging when the remaining
battery level is 14% or lower.
Orange
The battery is charging when the remaining
battery level is 15% - 89%.
Green
The battery is charging when the remaining
battery level is 90% or higher.
Flashing
red
The remaining battery level is 14% or lower.
Flashing
white
Indicates missed call, New Gmail message, new
PC mail message, new SMS message.*1
From the Home screen, [
] X[Contacts]X
Set the ringtone volume to 0. Note that setting the product to
Silent mode does not mute sounds for shutter, playback of
video or music, alarm, etc. And adjusting the volume of
"Ringtone & notifications" in Sound settings or pressing upper
part of m cancels Silent mode.
P (over 1 sec)
]/[
Tap "
" to set mute (ringtone volume 0) and tap "
set vibrator.
From fixed-line phones:
0077-7-111
■ Setting Airplane mode
When airplane mode is set, all wireless functions (phone,
packet communication, Wi-Fi® function, Bluetooth® function,
NFC R/W P2P function) are turned off.
0077-7-113
157 without area code
From au cell phones:
[System]X[
]X[ツール (Tool)]X[Update
In case above numbers are not available, (toll free)
0120-977-033 (except Okinawa)
0120-977-699 (Okinawa)
Secure cell phone support center
For loss, theft, damage.
From a land-line phone/an au cell phone,
0120-925-919 (toll-free)
Business hours 9:00−21:00 (7 days a week)
Cell phone and PHS operators collect and recycle unused telephones,
batteries and battery chargers at stores bearing the
logo regardless
of brand and manufacturer to protect the environment and reuse
valuable resources.
October 2013, 1st Edition
XXXX-XXXX.1
P (over 1 sec) u[Airplane mode]
❖Information
・ Slide the status bar downward and tap "Airplane" to switch
the airplane mode on or off.
Use software keyboard to enter characters.
The software keyboard appears when you tap the entry field
for registering a contact, composing a mail, etc.
■ Switching keyboards
To input Japanese, use
Japanese keyboard"
switching five input types of "Phonepad", "QWERTY
keyboard", "Japanese syllabary", "Kana handwriting", "Kanji
handwriting".
Tap a character input box
Phonepad is set for portrait screen and QWERTY keyboard
is for landscape screen by default.
Long-touch "
Tap "
" for Kanji handwriting.
]/[
]/[
]/[
]/[
The keyboard switches to Phonepad/QWERTY keyboard/
Japanese syllabary/Kana handwriting/Kanji handwriting.
❖Information
・ Word suggestions or direct conversion candidates for the
entered characters appear. Tap a word to enter.
・ Tap "
" to delete the character before the cursor.
by au after-sales service are collected and recycled by
KDDI. They are not returned to customers.
You can update software using PC Companion to be installed
from the product.
・ Install PC Companion to your PC beforehand.
After-sales service
■ Warranty card
During the
warranty
period
Outside the
warranty
period
At the store of purchase, thoroughly check and read the name
of the retailer, date of purchase and other necessary details
filled in on the warranty card, and be sure to keep it in a safe
place.
Repairs will be done based on the terms of
services of the free-of-charge repair warranty
described on the warranty card.
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
❖Information
・ Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during
repair. Note that the Company shall not be liable for any
damages and loss of income should the contents of
memory be altered or lost.
・ Recycled parts that meet the Company's quality standards
are sometimes used for repair.
・ Collected au cell phones by Replacement cell phone
delivery service which you used before are recycled to cell
phones for replacement after repairs. Also replaced parts
Set the Home screen image or
the unlock screen image.
Drag the icon or the folder to " "
To delete the folder, tap "Delete" after Step 2. Shortcuts etc.
in the folder are also deleted.
❖Information
・ Long-touch a shortcut, widget, or folder icon to move.
Using the Applications screen
You can call up functions from the Applications screen.
Application icons installed to the product are also displayed.
・ When you tap application icons to use respective functions,
you may incur communication charges depending on the
function.
■ Starting an application
From the Home screen, [
The Applications screen appears. Slide or flick left or right
to switch the Applications screen.
Tap an application to use
■ Main applications
■ Adding a folder
From the Home screen, long-touch an icon
Drag the icon onto another icon
Enter a folder nameu[Done]
Phone, Contacts
E-mail, SMS
Alarm & clock,
Calendar
Missed call
■ Deleting (uninstalling) applications
Green Heat energy saving icon (Remove the AC
adapter from the power outlet)
・ Long-touch "
" to enter symbols (single byte/double
byte), facemarks from the displayed list. Tap "
" for Kanji
handwriting.
・ On the Phonepad, you can enter characters by flicking a
key up/down/left/right besides repeatedly tapping the key
(toggle input).
・ Tap "
" at the bottom left of the screen to hide the software
keyboard.
❖Information
・ Some applications may not be deleted.
■ Main status icons
■ Status bar
The status bar is located at the top of the product screen. On
the left of the status bar, notification icons appear to inform
missed calls, new mails, operations in progress, etc., and on
the right, status icons appear to indicate the status of the
product.
For details, refer to the instruction manual for each device.
・ Desktop Holder (SOL23PUA)
・ au Carrying Case F Black (0105FCA) (sold separately)
・ Sony Mobile AC adapter 05 (EP880) (sold separately)
・ Common AC Adapter 04 (0401PWA) (sold separately)
Google, Voice
Search
❖Information
・ For the latest information on accessories, visit the au
homepage
(http://www.au.kddi.com/) or contact the Customer Service
Center.
・ Accessories described on this page can be purchased from
the au Online Shop.
http://auonlineshop.kddi.com/
Instruction Manual
New Gmail message
■ Secure cell phone support plus LTE
An after-sales service membership program on a monthly
basis called "Secure cell phone support plus LTE" (monthly
fee: 399 yen including tax) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
loss. For details of this service, refer to au homepage or
contact Secure cell phone support center.
❖Information
・ You can apply for membership only at the time of
purchasing your au cell phone.
・ Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
・ Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently
purchased au cell phone.
・ When an au cell phone is handed over to you or someone
else, the Secure cell phone support plus LTE membership is
also handed over to the successor of the cell phone.
・ When you get a new au cell phone by changing the model
or purchasing an extra cell phone, the "Secure cell phone
support plus"/"Secure cell phone support plus LTE"
membership for the old au cell phone is automatically
canceled.
・ Service contents are subject to change without notice.
■ au Micro IC Card (LTE)
The au Micro IC Card (LTE) is lent to you by au. In case of loss
or damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss, contact
an au shop or PiPit.
■ After-sales service
If you are unsure about anything regarding after-sales service,
contact the following service contact.
Customer Service Center (for service canceling procedure
or operation in case of loss or theft)
From a land-line phone,
0077-7-113 (toll-free)
From an au cell phone, 113 without area code (toll free)
Power is not turned Is the battery pack charged?
on even though P Is P pressed for over 1 second?
is pressed.
Is the product out of the service area
or in an area where the signal is weak?
Is the built-in antenna covered with
finger etc.?
Secure cell phone support center (for loss, theft, damage)
From a land-line phone/From an au cell phone,
0120-925-919 (toll free)
Business hours 9:00 – 21:00 (7 days a week)
Battery level (100%, Charging)
Silent mode (Vibration, Mute)
Airplane mode is activated.
Wi-Fi®connected, Wi-Fi®communicated
Turn off the power and then turn it on
again.
Screen response is
slow when you tap
on the screen/press
the keys.
When a large amount of data is saved
in the product or transferring largesize data between the product and
microSD memory card, the screen
response may be delayed.
A message such as The battery is almost dead.
charge the battery
appears.
Battery usage time
is short.
Is the battery pack fully charged?
Charge until the notification LED turns
green.
Is the battery pack attached properly?
Is the battery pack end-of-life?
Is the specified charging equipment
(sold separately) attached properly?
Is the product used for a long period
at places where
(out of range)
appears?
Charging is not
complete.
Is the temperature of the product
raised or very low?
Cannot operate
touch panel as
intended.
Are you operating with gloved hands?
Are you operating with a fingernail or
foreign object on the screen?
The display
backlight turns off
in a short while.
Is set "Sleep" period too short?
Display is dark.
Is "Brightness" set to dark?
Is the proximity sensor covered by
sticker?
Non-Secure cell phone support plus LTE members
Replacement cell phone delivery service
Secure cell phone support plus LTE members
Spontaneous failure 1st year Free of charge
Spontaneous failure 2nd
Actual cost
year or later
Partially damage
Water soak, irreparable
damage
Theft, loss
No recompense
(model change)
Non-Secure cell phone support plus LTE members
Free of charge
Free of charge (three-year
warranty)
Customer charge
Upper limit: 5,250 yen
Customer charge
10,500 yen
No recompense
You can update the product to the most recent software for
optimal performance and to get the latest enhancements.
・ You are charged for data communication when connecting to
the Internet from the product by using packet communication.
・ You are recommended to back up your data before
updating software.
・ For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Instruction Manual" (Japanese) application or
"取扱説明書詳細版 (Full instruction manual)" (Japanese)
available on au homepage.
■ Downloading and updating software
Update files can be downloaded from the Internet web site via
wireless communication into the product directly.
・ To download software updates only via Wi-Fi®, from the
Home screen, [ ]X[ツール (Tool)]X[Update
Center]X[ ]X[Settings]X[Preferred data traffic] and
select "Via Wi-Fi only". If you set to "Via mobile network/Wi-Fi"
for updating, note that when Wi-Fi® communication
becomes unstable, packet communication takes the place
automatically, which may apply communication fees.
Weight
Dimension (W x H x T)
* For details, refer to au homepage.
Holding over and repair
・ Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the
customer are not covered by this service.
・ You cannot receive a refund for replacement of the outer
casing due to stains, scratches, paint removal, etc. on the
outer casing.
Updating Software
Display
❖Information
Replacement cell phone delivery service
・ When you have trouble with your au cell phone, replacement
cell phone (same model, same color, including new battery)
is delivered by calling to. Return your damaged cell phone
within 14 days after replacement cell phone is delivered.
・ Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the
past year at the subscription to this service, it will be 1st and
if you use, it will be 2nd.
Holding over and repair
Secure cell phone support plus LTE members
For more details, visit au Customer Support site of au homepage.
http://www.au.kddi.com/support/mobile/trouble/repair
Main specifications
* Charge amounts are all tax-included.
Spontaneous failure 1st year No recompense
Spontaneous failure 2nd
year or later
Partially damage, water
soak, irreparable damage,
theft or loss
What you should check
Cannot recognize a Is the microSD memory card inserted
properly?
microSD memory
card.
Is the microSD memory card unmounted?
■ au after-sales service information
Free of charge
Customer charge
1st: 5,250 yen
2nd: 8,400 yen
Symptom
Cannot charge the
battery pack
(Notification LED
does not light, the
battery icon does
not change into
charging).
Water soak, irreparable
damage
Theft, loss
What you should check
Cannot operate key/ Is the power turned on?
touch panel.
Is "Screen lock" set?
What you should check
Spontaneous failure 1st year
Spontaneous failure 2nd
year or later
Partially damage
Symptom
Before you assume that the product is malfunctioning, check
the following:
Spontaneous failure 1st year
Spontaneous failure 2nd
year or later
Partially damage, water
soak, irreparable damage,
theft or loss
Data communication status (LTE available, 3G
available)
❖Information
・ To delete a notification, tap "Clear" or flick the notification left
or right to delete from the list.
New PC mail message
Signal level (Level 4, Out of service area)
If any notification icons are displayed, slide down the status
bar to open the Notification panel. You can check details of
notification icons or start corresponding applications.
■ Examples of notification icon
Troubleshooting
(Out of service
area) appears.
■ Notification panel
The power turns off Is the battery running out?
while activation
screen is displayed.
Introduction of related accessories
Wi-Fi®open network available
The power goes off. Is the battery running out?
Support
USB connecting
*1 Appears when switched to another screen such as the Home
screen.
Knowing the status of the product
Symptom
Talking*1, Calling*1, Receiving
Before deleting installed applications, back up contents
related to the application that you want to save including data
saved in the application.
Camera, Album
New SMS/Receiving notification service message,
New Receiving notification
You can download applications such as convenient tools and
games from the Google Play and install them to use on the product.
・ To use Google Play, you need to set a Google account. For
details, refer to "Setting Guide".
Maps
Settings
From the Home screen, long-touch an icon or a folder
you want to delete
appears at the bottom of the screen.
■ Downloading applications
Play Store
Browser
■ Deleting shortcuts/widgets/folders
The Company retains performance parts for repair of the
XperiaTM ● main unit and its peripherals for six years after
discontinuation of production. "Performance parts for repair"
refers to parts required for maintaining the functions of the
product.
■ When asking for repair
THEMES
■ Performance parts for repair
For repair, contact Secure cell phone support center.
113 without area code
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.
From the Home screen, [
Center]
■ Connecting to a PC for updating software
From au cell phones:
(XperiaTM's Select an image to set as a
Wallpaper) wallpaper.
・ Images displayed to the
right of "Albums"/"Live
Wallpapers" are "XperiaTM's
Wallpaper".
New E mail (@ezweb.ne.jp) message
For loss or theft and operation information (toll free)
From fixed-line phones:
" to
❖Information
・ Slide the status bar downward and tap "
" to set vibrator
or tap "
" to set mute (ringtone volume 0).
For general information and charges (toll free)
Add a widget on the Home
screen.
"XperiaTM
■ Setting the Silent Mode
For inquiries, call: Customer Service Center
Live
Select a content from albums
Wallpapers to set as a wallpaper.
Entering characters
]X[Settings]
[About phone]X[Status]
The phone number of the product is shown under "My phone number".
❖Information
・ Alternatively, from the Home screen, [
[Myself] to check your phone number.
*1 Notification LED flashes when unlock screen is displayed,
backlight turned off and screen lock is disabled.
❖Information
・ When the remaining battery is not sufficient for turning the
product ON, pressing P makes LED flash red three times.
・ When you start charging with the product powered off, the
notification LED turns in red. When the status of battery
appears on the display, however, the notification LED lights
in color for indicating the battery level.
WIDGETS
・ Some notifications may not be deleted depending on the content.
・ When you set screen lock to "Swipe", slide the status bar
downward to check the Notification panel without unlocking
the screen.
Description
Select an image from albums
to set as a wallpaper.
・ To set image range, drag or
pinch to adjust cropping
area and tap "Crop".
Long-touch an area of the Home screen where no icons
are displayed
Alternatively, pinch-in on the Home screen.
Home screen consists of multiple screens. Slide/flick left or
right to switch them. The center screen is the default screen to
operate. Tap y to return to the Home screen any time.
Add a shortcut of an
application, a setting screen,
etc. on the Home screen.
WALLPAPERS Album
You can change wallpaper or theme of the Home screen and
add/delete/move shortcuts of applications, widgets, folders,
etc. on the Home screen.
・ You can add wallpapers by downloading from websites.
The display on the product is a touch panel operated by
touching it with your finger.
APPS
Adding to Home screen/Editing Home screen
Using the touch panel
Status
a Home screen position
Indicates which screen of the
five Home screens you are in.
b Widgets
c Wallpapers
d Shortcuts (Applications)
e Media folders
(WALKMAN, Movies, Album,
Sony Select, Camera, FM
radio, 1Seg)
f 基本機能フォルダ (Basic
functions folder)
d g
(LISMO Player, YouTube,
Maps, Alarm & Clock, Calendar, Infrared, Settings)
g Application key
Continuous In Japan
call time
Overseas
(GSM)
Continuous In Japan
stand-by
time
Overseas
(GSM)
Charging time
Continuous 1Seg
viewing time
Continuous tethering
time
Approx. 5.0 inches
TFT 16,777,216 colors
1,080 x 1,920 dots
Approx. 145 g (with battery pack)
Approx. 71 mm x 135 mm x
10.5 mm
Approx. 910 min.
Approx. 570 min.
Approx. 440 hours (LTE)
Approx. 480 hours (3G)
Approx. 520 hours
Using Common AC Adapter 04
(sold separately): Approx.
140 min.
Approx. 280 min.
Approx. 300 min. (LTE on WAN)
Approx. 460 min. (3G on WAN)
❖Information
・ The continuous call time, continuous stand-by time,
continuous 1Seg viewing time and continuous tethering time
may drop to less than half depending on the battery
charging status, usage environment such as temperature,
reception condition at the location where the product is
used, and the function settings.

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