Sony PM-0700 Cellular/ PCS GSM/ EDGE/ WCDMA Phone with WLAN, Bluetooth, RFID and ANT+ User Manual

Sony Mobile Communications Inc Cellular/ PCS GSM/ EDGE/ WCDMA Phone with WLAN, Bluetooth, RFID and ANT+ Users Manual

Users Manual

Basic Manual
Togari_Anna/KDDI/Start guide
Preface
Thank you for buying "XperiaTM Z Ultra" (simply called the
"product" from here on).
Before using the product, read "Basic Manual" (this manual)
and "取扱説明書詳細版 (Full Instruction Manual)" (Japanese)
to ensure safe use and handling.
About Operating Instructions
Basic Manual (this manual)
Handles only basic operations for main features.
For detailed descriptions on various functions, refer to the
"Instruction Manual" (Japanese) application installed on the
product or "取扱説明書詳細版 (Full Instruction Manual)
(Japanese)" available on the au homepage.
http://www.au.kddi.com/support/mobile/guide/manual/
Company names and product names referred to in this
manual are trademarks or registered trademarks of
respective companies. The TM, ® marks may be omitted in
this manual.
"Instruction Manual" (Japanese) application
This product allows you to use the "Instruction Manual"
(Japanese) application on the product to confirm detailed
operational procedures.
Certain functions can be directly activated from the
application screens on which their operations are described.
From the Home screen, [ ]X[Basic Manual] (Japanese)
When you activate for the first time, follow the onscreen
instructions to download and install application.
For Those Requiring an English Instruction Manual
You can download the English version of the Basic Manual
from the au website (available from approximately one month
after the product is released).
Download URL: http://www.au.kddi.com/support/mobile/
guide/manual/
Safety Precautions
Before you start using the product, make sure to read the
"Cautions on using XperiaTM Z Ultra" to ensure correct use.
Before you assume that the product is malfunctioning, check
for possible remedies in the following au Customer Support
site of au homepage:
http://www.au.kddi.com/support/mobile/trouble/repair
When using the product
Communication is not possible even inside the service area in
places where the signal does not reach (e.g. tunnels and
basements). Also, communication is sometimes not possible in
poor reception areas. Communication is sometimes interrupted
if you move into a poor reception areas during communications.
Since this product uses radio waves, the possibility of
communication intercepts by third parties cannot be
eliminated (Though LTE/CDMA/GSM/UMTS system has
highly secure confidential communication features).
This product is compatible with the international roaming
service. Each network service described in this manual varies
depending on the area and service content. For details, refer
to the "Instruction Manual" (Japanese) application installed on
the product or "取扱説明書詳細版 (Full Instruction Manual)"
(Japanese) available on the au homepage.
Since this product is a radio station under the Radio Law,
you may be asked to temporarily submit the product for
inspection in accordance with the Radio Law.
The IMEI information of the cell phone is automatically sent
to KDDI CORPORATION for maintenance and monitoring
operational status of your cell phone.
Take care not to inconvenience people around you when
you use the product in a public place.
Before you start using the product overseas, check the
relevant laws and regulations of the country/region you visit.
When the product is used by a child, parents or guardians
should thoroughly read the "Basic Manual" "Cautions on
using XperiaTM Z Ultra" and "Specific Absorption Rate (SAR)
of cell phones" and teach the child how to use it.
Use of the product is not allowed in the
following places!
Do not use a cell phone while driving a car or riding a
motorbike or bicycle. Failure to do so might cause a traffic
accident. Use of a cell phone while driving a car or
motorbike is prohibited by law. Use of a cell phone while
riding a bicycle may be punishable by some regulations.
Do not use this product while you are aboard an airplane.
Use of electric devices transmitting radio waves in airplane
is prohibited by law. Some airline companies, however,
allow their passengers to use cell phones. For details,
contact the airline company you use.
Regarding notations used in this document
In this manual, keys (key icons) are represented by
simplified illustrations such as x, y, r, P, k.
Operations of tapping menu items/icons/buttons on the
screen etc. are indicated as [(name of the item etc.)].
Screen illustrations shown in this manual may look different
from the actual screens. In some cases, minor details or a
part of a screen may be omitted.
In this manual, "microSDTM memory card", "microSDHCTM
memory card" and "microSDXCTM memory card" are
abbreviated as "microSD memory card" or "microSD".
"The Company" as appears on the product refers to the
following companies:
Sold by: KDDI CORPORATION, OKINAWA CELLULAR
TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.
Using au
災害対策
(au Disaster Countermeasure)
You can use
災害用伝言板
(Disaster Message Board) service,
急速報メール
(Emergency Rapid Mail) service that distributes
急地震速報
(Earthquake Early Warning),
災害・避難情報
(Disaster
and Evacuation Information) and
津波警報
(Tsunami Warning), and
災害用音声お届けサービス
(Disaster Voice Messaging Service).
1From the Home screen, [au 災害対策 (au Disaster
Countermeasure)]
au 災害対策 (au Disaster Countermeasure) menu appears.
Using 災害用伝言板 (Disaster Message Board)
Disaster Message Board service enables you to register information of
well-being from an area of distress via LTE NET in case of large-scale
disaster such as earthquake with a seismic intensity of over 6 lower.
1au 災害対策 (au Disaster Countermeasure) menuX[災害
用伝言板 (Disaster Message Board)]
Information
To register information of well-being, E-mail address
(ezweb.ne.jp) is required. Set up E-mail address beforehand.
Using 緊急速報メール (Emergency Rapid Mail)
Emergency Rapid Mail is a service that distributes Earthquake
Early Warning or Tsunami Warning delivered from the
meteorological bureau or Disaster and Evacuation Information
delivered from the government or local public organization to all
au cell phones in specified areas simultaneously.
When you receive Earthquake Early Warning, ensure your
safety and take proper action according to the situation
around you. When you receive a Tsunami Warning, draw away
from sea coast immediately and evacuate to safe place such
as upland or well-built high building.
1au 災害対策 (au Disaster Countermeasure) menuX[緊急
速報メール (Emergency Rapid Mail)]
Information
Reception of Emergency Rapid Mail is notified by a special warning
tone and vibration. It is not possible to change the warning tone.
Earthquake Early Warning may not arrive before strong
tremors in areas near the epicenter.
Tsunami Warning is a major tidal wave/seismic sea wave
notification delivered from the meteorological bureau to the
area including target coast.
Disaster and Evacuation Information is a service that
distributes bulletins concerning residents' safety including
evacuation advisories, evacuation orders and other
warnings issued by the national and local governments.
The service is available only in Japan (it cannot be used overseas).
No information fee or communication charge is required for
receiving Emergency Rapid Mail.
KDDI is not liable for damages suffered by customers
resulting from the service's information, lack or delay in the
information caused by transmission or system breakdowns,
or other events that are outside the responsibility of KDDI.
Refer to the Japan Meteorological Agency web page for details
about distribution of Earthquake Early Warning.
http://www.jma.go.jp/
You cannot receive Emergency Rapid Mail when your cell
phone is turned off or during a call.
Emergency Rapid Mail may not be received when your cell
phone is communicating such as while sending/receiving
SMS/e-mail or using the browser, or if you are in a place where
signal does not reach even in the service area (e.g. in a
tunnel, basement) or in a place with a poor reception.
You cannot receive the Emergency Rapid Mail that the
reception is failed.
This delivery system is different from Earthquake Early
Warning provided through TV, radio, or other communication
procedures, which means that the time the Earthquake Early
Warning arrives may vary.
Information from someplace other than your current location
may be received.
Using 災害用音声お届けサービス (Disaster Voice
Messaging Service)
Disaster Voice Messaging Service is a service which allows
you to record your voice and send someone you want to
inform your well-being in case of a large-scale disaster.
1
au
災害対策
(au Disaster Countermeasure) menu
X
[
災害用
音声お届けサービス
(Disaster Voice Messaging Service)]
Information
To use W i- F i ®, initial settings via LTE/3G network is required.
Voice message can be recorded for up to 30 seconds.
Voice messages cannot be saved or played if the product
does not have available memory.
Do you have everything?
Before your start using the product, make sure that you have
all the following packaged with the product.
Getting Ready
Names and functions of parts
aSecond microphone:
Reduces noise to make
easy to listen.
bBluetooth®/Wi-Fi®/GPS
antenna part*1
cProximity sensor:
Switches touch panel on
and off to prevent from
erroneous operation
during a call/Auto-control
for display brightness
dFront camera
eEarpiece
fNotification LED
gDisplay (Touch panel)
hMicrophone
iHeadset connection
terminal
jau Micro IC Card (LTE) insertion slot/microSD memory card
insertion slot
kPower key/Screen lock key:P
lVolume key/Zoom key
mInfrared data port
nCamera
oBuilt-in antenna*1
pNFC (FeliCaTM
compatible) antenna*1
qau Micro IC Card (LTE)
rNameplate*2
smark
tBack cover*3
uBuilt-in antenna*1
vmicroUSB connection
terminal
wDesktop Holder
contact terminal
xSpeaker
yStrap hole
*1 The antenna is built in. Covering around the antenna by the
hand may affect the quality of call/communication.
*2 Do not remove the nameplate with stickers of IMEI information
printed.
*3 Back cover is not removable. Removing so forcibly might cause
loss of data or a fault. Also, battery is built into the main unit and
not removable by customers.
CE mark and FCC ID
1Open the au Micro IC Card(LTE) slot cover, and insert a
fingernail into the hook at the edge of the label tray,
then pull it out straight.
au Micro IC Card (LTE)
Your phone number etc. is recorded in the au Micro IC Card (LTE).
The product is compatible only
with au Micro IC Card (LTE). You
cannot use the product with an au
IC-card or micro au IC card
switched from an au cell phone or
au smartphone.
Do not insert an au Nano IC Card
(LTE) with a conversion adapter.
Doing so may cause a fault.
Attaching/removing the au Micro IC Card (LTE)
Before attaching/removing the au Micro IC Card (LTE), make
sure to turn off the product.
Information
Note the following points, otherwise handling the au Micro
IC Card (LTE) may cause malfunction or damage.
Do not touch the IC (metal) part of the au Micro IC Card
(LTE).
Insert in the correct direction.
Do not use force to attach or remove.
Do not lose the au Micro IC Card (LTE) after it has been
removed.
Attaching the au Micro IC Card (LTE)
1Open the au Micro IC Card (LTE) slot cover while
hooking the groove with your fingernail, hook the
projection of the tray ( ) with your fingernail to slide
the tray straight out, then remove the tray from the
product
2Set au Micro IC Card (LTE) into the tray with IC (metal)
part facing up ( ), insert the tray with the card into the
main unit and press it all the way
Pay attention to the orientation of the notch and pressing
tray.
3Close the au Micro IC Card (LTE) slot cover, press it
firmly to ensure that there are no grooves between the
cover and the main unit
Removing au Micro IC Card (LTE)
1
Open the cover while hooking the groove of au Micro IC
Card (LTE) slot cover with your fingernail, hook the
projection of the tray with your fingernail to slide the
tray straight out, then remove the tray from the main unit
2Remove au Micro IC Card (LTE) out of the tray, insert
the tray into the main unit and then press it all the way
Pay attention to the direction of pushing the tray.
3Close the au Micro IC Card (LTE) slot cover, press it
firmly to ensure that there are no gaps between the
cover and the main unit
Attaching/Removing microSD memory card
Attaching microSD memory card
1Open the microSD memory card slot cover while
hooking the groove with your fingernail, check the
orientation for inserting, and insert it until it clicks
Insert the microSD memory card with the contact side
down.
2Close the microSD memory card slot cover, press it
firmly to ensure that there are no gaps between the
cover and the main unit
Information
Insert a microSD memory card in the appropriate direction.
Inserting a microSD memory card forcefully into the slot
could result in failure to remove the microSD memory card
or damage.
Do not touch the terminal of the microSD memory card.
Removing microSD memory card
Be sure to unmount microSD memory card before removing.
1From the Home screen, [Settings][Storage]
[Unmount SD card][OK]
When it is unmounted, " SD card safe to remove"
appears on the status bar to notify you that reading and
writing from/to the microSD memory card are disabled.
2Open the microSD memory card slot cover while
hooking the groove with your finger, press the microSD
memory card all the way until it clicks, then pull out the
microSD memory card slowly
" Removed SD card" appears on status bar to inform
that the microSD memory card is removed.
3Close the microSD memory card slot cover, press it
firmly to ensure that there are no gaps between the
cover and the main unit
XperiaTM Z Ultra*1 Desktop Holder (SOL24PUA)*1
Sony Mobile TV antenna cable 01
01SOHSA
*1 Including warranty
取扱説明書
(Instruction Manual) (Japanese)
Xperia
TM
Z Ultra
のご利用にあたっての注意事項
(Cautions on using
Xperia
TM
Z Ultra) (Japanese)
携帯電話機の比吸収率などについて
(Radio Frequency (RF)
exposure and Specific Absorption Rate (SAR)) (Japanese)
設定ガイド (Setting Guide) (Japanese)
The following items are not included in the package.
microSD memory card
AC adapter
Earphones
microUSB cable
Information
Purchase a specified charger (sold separately).
Illustrations used in this manual are just images for
explanations. They may be different from actual ones.
g
k
i
l
c
a
d f
e
h
j
b
mn
v
s
w
o
u
p
q
r
t
xy
IC (metal) part
Front Back
au Micro IC Card (LTE)
Charging
When you purchase your product, the internal battery is not
fully charged. Charge the battery before use.
Information
When the charging starts, notification LED turns in red/orange/
green according to the battery level. Green LED indicates that
the battery charge reaches 90 percent or more. To check the
battery level, see the status bar in the top of the Home screen.
Alternatively, from the Home screen, [ ]X[Settings]X[About
phone]X[Status] and see "Battery level". When the battery
charge reaches 100 percent, "100%" is shown on the status bar
and "Battery level" , "Charged" appears on the unlock screen.
When the battery level becomes low, a pop-up window
"Connect charger" appears. Tap "Battery info" to check
battery usage etc.
When you start charging with the product powered off, the
power turns on even though operation is not available. Do
not charge the battery in a place where the use is prohibited
such as in airplane or hospital.
It may take longer to complete for charging with a PC or
while using the camera function.
Charging with the Desktop Holder
Charging with the supplied Desktop Holder (SOL24PUA) and
Common AC Adapter 04 (sold separately) is explained.
1
Insert the microUSB plug of Common AC Adapter 04 (sold
separately), with the engraved side (
) facing up, straight
into the microUSB connection terminal of the Desktop
Holder
2Insert the power plug of Common AC Adapter 04 (sold
separately) into an outlet
3Install the product to the Desktop Holder and move it
left or right until it clicks
When the product and the magnetic connector of the
Desktop Holder are connected correctly, the notification
LED of the product turns on.
4When charging is complete, lift the product to remove
while pressing the Desktop Holder
5Remove the Common AC Adapter 04 (sold separately)
from the outlet
Information
You cannot charge the battery by connecting the Desktop
Holder to a PC.
Be sure to attach the supplied attachment to the Desktop
holder when charging. If the product is installed without the
attachment attached, charging may fail.
Charging with the AC Adapter
Charging with Common AC Adapter 04 (sold separately) is
explained.
1
Open the microUSB connection terminal cover of the
product while hooking the groove with your fingernail, and
insert the microUSB plug of Common AC Adapter 04 (sold
separately), with the engraved side (
) facing up, straight
into the microUSB connection terminal of the product
2Insert the power plug of Common AC Adapter 04 (sold
separately) into an outlet
Notification LED lights on the product.
3When charging is complete, remove the microUSB plug of
Common AC Adapter 04 (sold separately) from the product
and close the microUSB connection terminal cover firmly
4Remove Common AC Adapter 04 (sold separately) from
the outlet
Charging with a PC
The followings describe charging procedure by connecting
the product to chargeable USB port on a PC using the
microUSB cable of Sony Mobile AC adapter 05 (sold
separately).
1Open the microUSB connection terminal cover of the
product while hooking the groove with your fingernail,
and insert the microUSB plug of the microUSB cable,
with the engraved side ( ) facing up, straight into the
microUSB connection terminal of the product
2Insert the USB plug of the microUSB cable into the USB
port of a PC
Notification LED lights on the product.
When a confirmation screen for installation of software
appears on the product, tap "Skip".
When a screen for new hardware detection etc. appears on
the PC, select "Cancel".
3When charging is complete, remove the microUSB plug
of the microUSB cable from the product and close the
microUSB connection terminal cover firmly
4Remove the USB plug of the microUSB cable from the
USB port of the PC
Information
Installation of MTP driver to a PC is required to charge the
product with a Microsoft Windows XP PC, since "USB
connection mode" is set to "Media transfer mode (MTP)" by
default. Install Windows Media Player 10 or later to install
MTP driver.
Turning on (Initial settings)
Turning the power on
1P (over 1 sec)
The product vibrates and after a while the unlock screen
appears.
2Swipe the screen up or down
Turning the power off
1P (over 1 sec)
2[Power off]X[OK]
Information
Press P for over 1 second and long-touch "Power Off" X
[OK] to restart product in safe mode.
Force-quitting
1Open the au Micro IC Card (LTE) slot cover while
hooking the groove with your fingernail, press the red
OFF button for approximately three seconds, and
release your finger after it vibrates three times
Information
Alternatively, press and hold
P
and upper part of the
volume key at the same time for approximately three
seconds, and release your finger after it vibrates three times.
Initial settings
When you turn on the product for the first time, swipe (flick)
the screen up or down to unlock screen lock and follow the
onscreen instructions to set language, functions, service, etc.
For details, refer to "Setting Guide".
Information
Setup items can be set or changed later as required. To
change the language later, from the Home screen, [ ]
X[設定 (Settings)]X[言語と入力 (Language & input)]X[地域
/言語 (Language)]. To make settings, from the Home
screen, [ ]X[Settings]X[Setup guide]. To make settings
for au service etc., from the Home screen, [ ]X[au Easy
Setting].
Screen Lock
When the screen lock is set, the backlight turns off to avoid
the keys and touch panel from false operations.
When the specified time elapses, the product's screen
backlight turns off automatically and screen lock is
activated.
1While the screen is displayed, P
Unlocking screen
The unlock screen appears when turning the power on or the
backlight on by pressing P.
1Swipe (flick) the screen up or down on the unlock
screen
Information
Drag " " left to activate the camera, and drag " " right to
add widgets such as calendar, clock, etc. on the unlock
screen.
Basic Operation
Key icons
The followings are the main functions of x, y, r
keys located at the bottom of the screen.
xx y r
bcdef
ijklmgh
pqrstno
a
SOL24_Torisetu_E.fm Page 1 Thursday, October 10, 2013 4:16 PM
For inquiries, call:
Customer Service Center
For general information and charges
(toll free)
For loss or theft and operation information
(toll free)
In case above numbers are not available (toll free).
0120-977-033
(except Okinawa)
0120-977-699
(Okinawa)
From au cell phones:
113
without area code
From fixed-line phones:
0077-7-113
From fixed-line phones:
0077-7-111
From au cell phones:
157
without area code
Sold by: KDDI CORPORATION,
OKINAWA CELLULAR TELEPHONE COMPANY
Manufactured by: Sony Mobile Communications Inc.
December 2013, 1st Edition
XXXX-XXXX.1
Cell phone and PHS operators collect and recycle unused telephones,
batteries and battery chargers at stores bearing the logo regardless
of brand and manufacturer to protect the environment and reuse
valuable resources.
Secure cell phone support center
For loss, theft, damage.
From a land-line phone/an au cell phone,
0120-925-919
(toll-free)
Business hours 9:00−21:00 (7 days a week)
Togari_Anna/KDDI/Start guide
Using the touch panel
The display on the product is a touch panel operated by
touching it with your finger.
Tap/Double-tap
Tap: Gently touch a screen and then immediately release your
finger. Double tap: Tap the same position twice.
Long-touch
Keep touching an item with your finger.
Slide
While your finger is gently touching the screen, trace it to the
desired direction to move over.
Flick (swipe)
Operate the screen by quickly moving (flicking) your finger
up, down, right, or left.
Pinch
Touch the screen with two fingers and widen (pinch-out) or
narrow (pinch-in) the fingers' distance.
Drag
Keep touching an item or icon, trace it to the desired direction
to move.
Home screen
Home screen consists of multiple screens. Slide/flick left or
right to switch them. The center screen is the default screen to
operate. Tap y to return to the Home screen any time.
aHome screen position
Indicates which screen of the
five Home screens you are in.
bWidgets
cWallpapers
dShortcuts (Applications)
eMedia folders
(WALKMAN, Movies, Album,
Camera, FM radio, TV,
PlayStation Mobile)
f基本機能フォルダ (Basic functions folder)
(Settings, LISMO, YouTube, Maps, Alarm & Clock,
Calendar, Infrared, SMS, Osaifu-Keitai)
gApplication key
Adding to Home screen/Editing Home screen
You can change wallpaper or theme of the Home screen and
add/delete/move shortcuts of applications, widgets, folders,
etc. on the Home screen.
You can add wallpapers by downloading from websites.
1Long-touch an area of the Home screen where no icons
are displayed
Alternatively, pinch-in on the Home screen.
Adding a folder
1From the Home screen, long-touch an icon
2Drag the icon onto another icon
Deleting shortcuts/widgets/folders
1From the Home screen, long-touch an icon or a folder
you want to delete
appears at the bottom of the screen.
2Drag the icon or the folder to " "
Information
Long-touch a shortcut, widget, or folder icon to move.
Using the Applications screen
You can call up functions from the Applications screen.
Application icons installed to the product are also displayed.
When you tap application icons to use respective functions, you
may incur communication charges depending on the function.
Starting an application
1From the Home screen, [ ]
The Applications screen appears.
Slide or flick left or right to switch the Applications screen.
2Tap an application to use
Main applications
Downloading applications
You can download applications such as convenient tools and
games from the Google Play and install them to use on the product.
To use Google Play, you need to set a Google account. For
details, refer to "Setting Guide".
Deleting (uninstalling) applications
Before deleting installed applications, back up contents
related to the application that you want to save including data
saved in the application.
Information
Some applications may not be deleted.
Knowing the status of the product
Status bar
The status bar is located at the top of the product screen. On
the left of the status bar, notification icons appear to inform
missed calls, new mails, operations in progress, etc., and on
the right, status icons appear to indicate the status of the
product.
Examples of notification icon
*1 Appears when switched to another screen such as the Home screen.
Main status icons
Notification panel
If any notification icons are displayed, slide down the status
bar to open the Notification panel. You can check details of
notification icons or start corresponding applications.
Information
To delete a notification, tap "Clear" or flick the notification left
or right to delete from the list.
Some notifications may not be deleted depending on the content.
When you set screen lock to "Swipe", slide the status bar
downward to check the Notification panel without unlocking
the screen.
Notification LED
Notification LED informs charging prompt, battery level while
charging, missed calls, new mails, etc. by turning on or
flashing.
x
Back
Return to the previous screen. Close a dialog
box, menu, or the Notifications panel.
y
Home
Display the Home screen.
Long-touch and drag it to " " to activate
"Google" application.
r
Recently
used
applications
Display recently used applications on a list and
activate or delete them from the list. Also, you
can use and set small apps.
a
b
c
d
e
f
g
d
d
2 WIDGETS Add a widget on the Home
screen.
APPS Add a shortcut of an
application, a setting screen,
etc. on the Home screen.
WALLPAPERS Album Select an image from albums
to set as a wallpaper.
To set image range, drag
etc. to adjust cropping area
and tap "Crop".
Live
Wallpapers
Select a content from albums
to set as a wallpaper.
WALLPAPERS (XperiaTM's
Wallpaper)
Select an image to set as a
wallpaper.
Images displayed to the
right of "Albums"/"Live
Wallpapers" are "XperiaTM's
Wallpaper".
THEMES Set the Home screen image or
the unlock screen image. , Phone, Contacts Play Store
, E-mail, SMS , Camera, Album
Browser Maps
Settings , Google, Voice
Search
, Alarm & clock,
Calendar
Basic Manual New Gmail message
New PC mail message
New E mail (@ezweb.ne.jp) message
New SMS/Receiving notification service message,
New Receiving notification
Talking*1/ Calling*1/ Receiving
Missed call
USB connecting
Wi-Fi®open network available
, Signal level (Level 4, Out of service area)
, Data communication status (LTE available, 3G
available)
, Battery level (100%, Charging)
, Silent mode (Vibration, Mute)
Airplane mode is activated.
,Wi-Fi
®connected, Wi-Fi®communicating
Status Description
Red The battery is charging when the remaining
battery level is 14% or lower.
Orange The battery is charging when the remaining
battery level is 15% - 89%.
*1 Notification LED flashes when backlight turned off and unlock
screen is displayed.
Information
When the remaining battery is not sufficient for turning the
product ON, pressing P makes LED flash red three times.
When you start charging with the product powered off, the
notification LED turns in red. When the status of battery
appears on the display, however, the notification LED lights
in color for indicating the battery level.
Checking own phone number
1From the Home screen, [ ]X[Settings]
2[About phone]X[Status]
The phone number of the product is shown under "My phone number".
Information
Alternatively, from the Home screen, [ ] X[Contacts]X
[Myself] to check your phone number.
Setting the Silent Mode
Set the ringtone volume to 0. Note that setting the product to
Silent mode does not mute sounds for shutter, playback of
video or music, alarm, etc. And adjusting the volume of
"Ringtone & notifications" in Sound settings or pressing upper
part of volume key cancels Silent mode.
1P (over 1 sec)
2[]/[]
Tap " " to set mute (ringtone volume 0) and tap " " to set vibrator.
Information
Slide the status bar downward and tap " " to set vibrator
or tap " " to set mute (ringtone volume 0).
Setting Airplane mode
When airplane mode is set, all wireless functions (phone,
packet communication, Wi-Fi® function, Bluetooth® function,
NFC Reader/Writer, P2P function) are turned off.
1P (over 1 sec) u[Airplane mode]
Information
Slide the status bar downward X Tap "Airplane" to switch the
airplane mode on or off.
Entering characters
Use software keyboard to enter characters.
The software keyboard appears when you tap the entry field
for registering a contact, composing a mail, etc.
Switching keyboards
To input Japanese, use "XperiaTM Japanese keyboard"
switching five input types of "Phonepad", "QWERTY
keyboard", "Japanese syllabary", "Kana handwriting", "Kanji
handwriting".
1Tap a character input box
2Long-touch or flick up " "
Tap " " for Kanji handwriting.
3[ ]/[ ]/[ ]/[ ]/[ ]
The keyboard switches to Phonepad/QWERTY keyboard/
Japanese syllabary/Kana handwriting/Kanji handwriting.
Information
Word suggestions or direct conversion candidates for the
entered characters appear. Tap a word to enter.
Tap " " to delete the character before the cursor.
Long-touch or flick up " " to enter symbols, facemarks
etc. from the displayed list. Tap " " for Kanji handwriting.
On the Phonepad, you can enter characters by flicking a
key up/down/left/right besides repeatedly tapping the key
(toggle input).
Tap " " at the bottom left of the screen to hide the software
keyboard.
Support
Introduction of related accessories
For details, refer to the instruction manual for each device.
Desktop Holder (SOL24PUA)
Sony Mobile TV antenna cable 01(01SOHSA)
au Carrying Case F Black (0105FCA) (sold separately)
au Carrying Case G Black (0106FCA) (sold separately)
Sony Mobile AC adapter 05 (EP880) (sold separately)
Common AC Adapter 04 (0401PWA) (sold separately)
Information
For the latest information on accessories, visit the au homepage
(http://www.au.kddi.com/) or contact the Customer Service
Center.
Accessories described on this page can be purchased from
the au Online Shop.
http://auonlineshop.kddi.com/
Troubleshooting
Before you assume that the product is malfunctioning, check
the following:
For more details, visit au Customer Support site of au homepage.
http://www.au.kddi.com/support/mobile/trouble/repair
Updating Software
You can update the product to the most recent software for
optimal performance and to get the latest enhancements.
You are charged for data communication when connecting to
the Internet from the product by using packet communication.
You are recommended to back up your data before
updating software.
For details, visit http://www.sonymobile.co.jp/support/ or
refer to the "Instruction Manual" (Japanese) application or
"取扱説明書詳細版 (Full instruction manual)" (Japanese)
available on au homepage.
Downloading and updating software
Update files can be downloaded from the Internet web site via
wireless communication into the product directly.
To download software updates only via Wi-Fi®, from the
Home screen, [ ]X[ツール (Tool)]X[Update
Center]X[]X[Settings]X Mark "Update Via Wi-Fi only". If
you unmark "Via Wi-Fi only" for updating, note that when Wi-
Fi® communication becomes unstable, packet
communication takes the place automatically, which may
apply communication fees.
1From the Home screen, [ ]X[ツール (Tool)]X[Update
Center]
2Tap "System" tabX[]
Connecting to a PC for updating software
You can update software using PC Companion to be installed
from the product.
Install PC Companion to your PC beforehand.
Green The battery is charging when the remaining
battery level is 90% or higher.
Flashing
red
The remaining battery level is 14% or lower.
Flashing
white
Indicates incoming, missed call, New Gmail
message, new SMS message.*1
Status Description
Symptom What you should check
Power is not turned
on even though P
is pressed.
Is the internal battery charged?
Is P pressed for over 1 second?
The power goes off. Is the battery running out?
The power turns off
while activation
screen is displayed.
Is the battery running out?
The screen freezes
and the power
cannot be turned off.
For force-quite, open the Micro IC
Card (LTE) slot cover while hooking
the groove with your fingernail, press
and hold the red OFF button for
approximately three secondsu
release your finger after it vibrates
three times. Alternatively, press and
hold P and upper part of volume key
at the same time for approximately
three seconds, and release your
finger after it vibrates three times.
(Out of service
area) appears.
Is the product out of the service area
or in an area where the signal is weak?
Is the built-in GPS antenna covered
with hand etc.?
Cannot charge the
battery (Notification
LED does not light,
the battery icon
does not change
into charging).
Is the specified charging equipment
(sold separately) attached properly?
Cannot operate key/
touch panel.
Is the power turned on?
Is "Screen lock" set?
Turn off the power and then turn it on
again.
Cannot operate
touch panel as
intended.
Are you operating with gloved hands?
Are you operating with a fingernail or
foreign object on the operating
screen?
Charging is not
complete.
Is the temperature of the product
raised or very low?
A message such as
"charge the battery"
appears.
The battery is almost dead.
Symptom What you should check
Battery usage time
is short.
Is the battery fully charged? Charge
until the notification LED turns green.
Is the internal battery end-of-life?
Is the product used for a long period
at places where (out of range)
appears?
The screen
backlight turns off
in a short while.
Is set "Sleep" period too short?
Display is dark. Is "Brightness" set to dark?
Is the proximity sensor covered by
fingers or sticker?
Screen response is
slow when you tap
on the screen/press
the keys.
When a large amount of data is saved
in the product or transferring large-
size data between the product and
microSD memory card, the screen
response may be delayed.
Cannot recognize a
microSD memory
card.
Is the microSD memory card inserted
properly?
Is the microSD memory card unmounted?
Symptom What you should check
After-sales service
When asking for repair
For repair, contact Secure cell phone support center.
Information
Before handing in the product for repair, make a backup of
the contents of memory since they may disappear during
repair. Note that the Company shall not be liable for any
damages and loss of income should the contents of
memory be altered or lost.
Recycled parts that meet the Company's quality standards
are sometimes used for repair.
Collected au cell phones by Replacement cell phone
delivery service which you used before are recycled to cell
phones for replacement after repairs. Also replaced parts
by au after-sales service are collected and recycled by
KDDI. They are not returned to customers.
Performance parts for repair
The Company retains performance parts for repair of the
XperiaTM Z Ultra main unit and its peripherals for four years
after discontinuation of production. "Performance parts for
repair" refers to parts required for maintaining the functions of
the product.
Warranty card
At the store of purchase, thoroughly check and read the name
of the retailer, date of purchase and other necessary details
filled in on the warranty card, and be sure to keep it in a safe
place.
Secure cell phone support plus LTE
An after-sales service membership program on a monthly
basis called "Secure cell phone support plus LTE" (monthly
fee: 399 yen including tax) is available for using your au cell
phone for a long time without worries. This service expands
coverage for many troubles including malfunction, theft and
loss. For details of this service, refer to au homepage or
contact Secure cell phone support center.
Information
You can apply for membership only at the time of
purchasing your au cell phone.
Once you cancel the membership, you cannot reapply for it
until you purchase an au cell phone next time.
Note that when changing the model or purchasing an extra
cell phone, this service only covers the most recently
purchased au cell phone.
When an au cell phone is handed over to you or someone
else, the Secure cell phone support plus LTE membership is
also handed over to the successor of the cell phone.
When you get a new au cell phone by changing the model
or purchasing an extra cell phone, the "Secure cell phone
support plus"/"Secure cell phone support plus LTE"
membership for the old au cell phone is automatically
canceled.
Service contents are subject to change without notice.
au Micro IC Card (LTE)
The au Micro IC Card (LTE) is lent to you by au. In case of loss
or damage, the card will be replaced at your expense. When
malfunction is suspected, or in case of theft or loss, contact
an au shop or PiPit.
After-sales service
If you are unsure about anything regarding after-sales service,
contact the following service contact.
Customer Service Center (for service canceling procedure
or operation in case of loss or theft)
From a land-line phone, 0077-7-113 (toll-free)
From an au cell phone, 113 without area code (toll free)
Secure cell phone support center (for loss, theft, damage)
From a land-line phone/From an au cell phone,
0120-925-919 (toll free)
Business hours 9:00 – 21:00 (7 days a week)
au after-sales service information
Replacement cell phone delivery service
Secure cell phone support plus LTE members
Non-Secure cell phone support plus LTE members
Holding over and repair
Secure cell phone support plus LTE members
Non-Secure cell phone support plus LTE members
* Charge amounts are all tax-included.
Information
Replacement cell phone delivery service
When you have trouble with your au cell phone, replacement
cell phone (same model, same color) is delivered by calling
to. Return your damaged cell phone within 14 days after
replacement cell phone is delivered.
Available up to twice in a year from the day you use this
service as a start day. If you do not use this service in the
past year at the subscription to this service, it will be 1st and
if you use, it will be 2nd.
* For details, refer to au homepage.
Holding over and repair
Damages and malfunctions intentionally caused by the
customer as well as those due to modification (e.g.
disassembly, change of parts, painting, etc.) by the
customer are not covered by this service.
You cannot receive a refund for replacement of the outer
casing due to stains, scratches, paint removal, etc. on the
outer casing.
Main specifications
Information
The continuous call time, continuous stand-by time,
continuous Full Seg watching time, continuous 1Seg
viewing time and continuous tethering time may drop to less
than half depending on the battery charging status, usage
environment such as temperature, reception condition at the
location where the product is used, and the function
settings.
During the
warranty
period
Repairs will be done based on the terms of
services of the free-of-charge repair warranty
described on the warranty card.
Outside the
warranty
period
We shall repair the product for a charge as
requested by the customer if repair renders it
usable.
Spontaneous failure 1st year
Free of charge
Spontaneous failure 2nd
year or later Customer charge
1st: 5,250 yen
2nd: 8,400 yen
Partially damage, water
soak, irreparable damage,
theft or loss
Spontaneous failure 1st year
No recompense
Spontaneous failure 2nd
year or later
Partially damage, water
soak, irreparable damage,
theft or loss
Spontaneous failure 1st year
Free of charge
Spontaneous failure 2nd
year or later
Free of charge (three-year
warranty)
Partially damage Customer charge
Upper limit: 5,250 yen
Water soak, irreparable
damage
Customer charge
10,500 yen
Theft, loss No recompense
Spontaneous failure 1st year
Free of charge
Spontaneous failure 2nd
year or later
Actual costPartially damage
Water soak, irreparable
damage
Theft, loss No recompense
(model change)
Display Approx. 5.0 inches
TRILUMINOS® Display for mobile
Approx. 16,770,000 colors
1,080 x 1,920 dots
Weight Approx. 171 g (with internal
battery)
Dimension (W x H x T) Approx. 74 mm x 144 mm x
8.5 mm
Continuous
call time
In Japan Approx. 1,310 min.
Overseas
(GSM)
Approx. 820 min.
Continuous
stand-by
time
In Japan Approx. 700 hours (LTE)
Approx. 710 hours (3G)
Overseas
(GSM)
Approx. 770 hours
Charging time Using Common AC Adapter 04
(sold separately): Approx.
170 min.
Continuous Full Seg
watching time
Approx. 3 hours 30 min.
Continuous 1Seg
viewing time
Approx. 5 hours 30 min.
Continuous tethering
time
Approx. 610 min. (LTE on WAN)
Approx. 730 min. (3G on WAN)
Wi-Fi® tethering
maximum connection
number
10
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SOL24_Torisetu_E.fm Page 2 Thursday, October 10, 2013 4:16 PM

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