Sony PM-0820 GSM/WCDMA/LTE mobile phone User Manual A7 12P 3x2 indd

Sony Mobile Communications Inc GSM/WCDMA/LTE mobile phone A7 12P 3x2 indd

Legal Leaflet

www.sonymobile.comSony Mobile Communications AB221 88 Lund, Sweden1222-9266.14 ©2014Important informationSony Consumer Web siteAt www.sonymobile.com/support there is a support section where help and tips are only afew clicks away. Here you will find the latest computer software updates and tips on how touse your product more efficiently.Service and supportYou have access to a portfolio of exclusive service advantages such as:•Global and local Web sites providing support.•A global network of Contact Centers.•An extensive network of Sony service partners.•A warranty period. Learn more about the warranty conditions in the Limited Warrantysection.At www.sonymobile.com/support or www.sonymobile.com/contact, you can find the latestsupport tools and information. For operator-specific services and features, please contactyour network operator.You can also contact our Contact Centers or contact your local dealer. (Calls are chargedaccording to national rates, including local taxes, unless it is a toll-free number.)If your product needs service, please contact the dealer from whom it was purchased, orone of our service partners. To make a claim under the limited warranty, proof of purchase isrequired.Guidelines for Safe and Efficient UsePlease follow these guidelines. Failure to do so might entail a potential health risk orproduct malfunction. If in doubt as to its proper function, have the product checkedby a certified service partner before charging or using it.Recommendations for care and safe use of our products•Handle with care and keep in a clean and dust-free place.•Warning! May explode if disposed of in fire.•Do not use in environments where relevant IP rating limitations, if applicable, are exceeded(including excess depths and/or pressures of liquid and/or dust) or expose to excesshumidity.•For optimum performance, the product should not be operated in temperaturesbelow -10°C(+14°F) or above +45°C(+113°F). Do not expose the battery totemperatures above +60°C(+140°F).•Do not expose to flames or lit tobacco products.•Do not drop, throw or try to bend the product.2•Do not paint or attempt to disassemble or modify the product. Only Sonyauthorised personnel should perform service.•Consult with authorised medical staff and the instructions of the medical devicemanufacturer before using the product near pacemakers or other medical devices orequipment.•Discontinue use of electronic devices, or disable the radio transmitting functionality of thedevice, where required or requested to do so.•Do not use where a potentially explosive atmosphere exists.•Do not place the product, or install wireless equipment, in the area above an air bag in acar.•Caution: Cracked or broken displays may create sharp edges or splinters that could beharmful upon contact.•Do not use a Bluetooth Headset in positions where it is uncomfortable or will be subject topressure.ChildrenWarning! Keep out of the reach of children. Do not allow children to play with mobiledevices or accessories. They could hurt themselves or others. Products may containsmall parts that could become detached and create a choking hazard.Power supply (Charger)Connect the charger to power sources as marked on the product. Do not use outdoors or indamp areas. Do not alter or subject the cord to damage or stress. Unplug the unit beforecleaning it. Never alter the plug. If it does not fit into the outlet, have a proper outlet installedby an electrician. When a power supply is connected there is a small drain of power. Toavoid this small energy waste, disconnect the power supply when the product is fullycharged. Use of charging devices that are not Sony branded may pose increased safetyrisks.BatteryNew or idle batteries can have short-term reduced capacity. Fully charge the battery beforeinitial use. Use for the intended purpose only. Charge the battery in temperatures between+5°C(+41°F) and +45°C(+113°F). Do not put the battery into your mouth. Do not let thebattery contacts touch another metal object. Turn off the product before removing thebattery. Performance depends on temperatures, signal strength, usage patterns, featuresselected and voice or data transmissions. Only Sony service partners should remove orreplace built-in batteries. Use of batteries that are not Sony branded may pose increasedsafety risks. Replace the battery only with another Sony battery that has been qualified withthe product per the standard IEEE-1725. Use of an unqualified battery may present a risk offire, explosion, leakage or other hazard.3Personal medical devicesMobile devices / devices with radio transmitters may affect implanted medical equipment.Reduce risk of interference by keeping a minimum distance of 15 cm(6 inches) between theSony product and the medical device. Use the Sony device at your right ear, whenapplicable. Do not carry the device in your breast pocket. Turn off the device if you suspectinterference. For use in proximity to personal medical devices, please consult a physicianand the device manufacturer.DrivingIn some cases, vehicle manufacturers may forbid the use of mobile devices in their vehiclesunless a handsfree kit with an external antenna supports the installation. Check with thevehicle manufacturer's representative to be sure that a mobile device or Bluetooth handsfreewill not affect the electronic systems in the vehicle. Full attention should be given to drivingat all times and local laws and regulations restricting the use of wireless devices while drivingmust be observed.GPS/Location based functionsSome products provide GPS/Location based functions. Location determining functionality isprovided “As is” and “With all faults”. Sony does not make any representation or warranty asto the accuracy of such location information.Use of location-based information by the device may not be uninterrupted or error free andmay additionally be dependent on network service availability. Please note that functionalitymay be reduced or prevented in certain environments such as building interiors or areasadjacent to buildings.Caution: Do not use GPS functionality in a manner which causes distraction from driving.Emergency callsCalls cannot be guaranteed under all conditions. Never rely solely upon Sony mobile devicesfor essential communication. Calls may not be possible in all areas, on all networks, or whencertain network services and/or mobile device features are used. Please note that someSony devices are not capable of supporting voice calls, including emergency calls.AntennaUse of antenna devices not marketed by Sony could damage the mobile device, reduceperformance, and produce Specific Absorption Rate (SAR) levels above the establishedlimits. Do not cover the antenna with your hand as this affects call quality, power levels andcan shorten talk and standby times.Radio Frequency (RF) exposure and Specific Absorption Rate (SAR)When the mobile device or Bluetooth handsfree functionality is turned on, it emits low levelsof radio frequency energy. International safety guidelines have been developed throughperiodic and thorough evaluation of scientific studies. These guidelines establish permittedlevels of radio wave exposure. The guidelines include a safety margin designed to assure thesafety of all persons and to account for any variations in measurements.Specific Absorption Rate (SAR) is used to measure radio frequency energy absorbed by thebody when using a mobile device. The SAR value is determined at the highest certifiedpower level in laboratory conditions, but because the device is designed to use the minimumpower necessary to access the chosen network, the actual SAR level can be well below thisvalue. There is no proof of difference in safety based on difference in SAR value.4Products with radio transmitters sold in the US must be certified by the FederalCommunications Commission (FCC). When required, tests are performed when the device isplaced at the ear and when worn on the body. For body-worn operation, the device has beentested when positioned a minimum of 15 mm from the body without any metal parts in thevicinity of the device or when properly used with an appropriate Sony accessory and wornon the body. When operating with “Hotspot” functionality engaged, a separation distance of10 mm was used.For more information about SAR and radio frequency exposure, go to: http://blogs.sonymobile.com/about-us/sustainability/health-and-safety/sar/.Flight modeBluetooth and Wireless Local Area Network (WLAN) functionality, if available in the device,can be enabled in Flight mode but may be prohibited onboard aircraft or in other areaswhere radio transmissions are prohibited. In such environments, please seek properauthorisation before enabling Bluetooth or WLAN functionality even in Flight mode.MalwareMalware (short for malicious software) is software that can harm device. Malware or harmfulapplications can include viruses, worms, spyware, and other unwanted programs. While thedevice does employ security measures to resist such efforts, Sony does not warrant orrepresent that the device will be impervious to the introduction of malware. You can howeverreduce the risk of malware attacks by using care when downloading content or acceptingapplications, refraining from opening or responding to messages from unknown sources,using trustworthy services to access the Internet, and only downloading content to themobile device from known, reliable sources.AccessoriesUse only Sony branded original accessories and certified service partners. Sony does nottest third-party accessories. Accessories may influence RF exposure, radio performance,loudness, electric safety and other areas. Third-party accessories and parts may pose a riskto your health or safety or decrease performance.Accessible Solutions/Special NeedsIn the US, compatible Sony Mobile devices may offer compatibility with TTY terminals (withuse of necessary accessory). For more information call the Sony Special Needs Center on877 878 1996 (TTY) or 877 207 2056 (voice), or go to http://blogs.sonymobile.com/about-us/sustainability/accessibility/overview/.Disposal of old electrical and electronic equipment and batteryThis symbol on the electronic product or on its packaging indicates that the electronicproduct (including the battery) should not be treated as household waste. Instead itshould be handed over to the appropriate collection point for the recycling of electrical andelectronic equipment. Do not attempt to remove internal batteries. Internal batteries shall beremoved only by a waste treatment facility or trained service professional.By ensuring this product is disposed of correctly, you will help prevent potential negativeconsequences for the environment and human health, which could otherwise be caused byinappropriate waste handling of this product. The recycling of materials will help to conservenatural resources. For more detailed information about recycling of this product, pleasecontact your local city office, your household waste disposal service or the shop where youIndia Only5May 6, 2014 09:05:29Legal Leaflets - Printed=12M=en 1222-9266.14.pdf 1 of 2
purchased the product, by calling a Sony Contact Center or atwww.sonymobile.com/recycling.Memory cardIf the product comes complete with a removable memory card, it is generally compatiblewith the handset purchased but may not be compatible with other devices or the capabilitiesof their memory cards. Check other devices for compatibility before purchase or use. If theproduct is equipped with a memory card reader, check memory card compatibility beforepurchase or use.Memory cards are generally formatted prior to shipping. To reformat the memory card, use acompatible device. Do not use the standard operating system format when formatting thememory card on a PC. For details, refer to the operating instructions of the device or Sonycontact center.SIM cardIf your device is equipped with a standard-sized SIM card slot, inserting an incompatible SIMcard (for example, a micro SIM card, a micro SIM card with a non-Sony adapter, or astandard SIM card cut into a micro SIM card size) in the SIM card slot may damage your SIMcard or your device permanently. Sony does not warrant and will not be responsible for anydamage caused by use of incompatible or modified SIM cards.Warning!If the device requires an adapter for insertion into the handset or another device, do notinsert the card directly without the required adapter.Precautions on memory card use•Do not expose the memory card to moisture.•Do not touch terminal connections with your hand or any metal object.•Do not strike, bend, or drop the memory card.•Do not attempt to disassemble or modify the memory card.•Do not use or store the memory card in humid or corrosive locations or in excessive heatsuch as a closed car in summer, in direct sunlight or near a heater, etc.•Do not press or bend the end of the memory card adapter with excessive force.•Do not let dirt, dust, or foreign objects get into the insert port of any memory card adapter.•Check you have inserted the memory card correctly.•Insert the memory card as far as it will go into any memory card adapter needed. Thememory card may not operate properly unless fully inserted.•We recommend that you make a backup copy of important data. We are not responsiblefor any loss or damage to content you store on the memory card.6•Recorded data may be damaged or lost when you remove the memory card or memorycard adapter, turn off the power while formatting, reading or writing data, or use thememory card in locations subject to static electricity or high electrical field emissions.Protection of personal informationErase personal data before disposing of the product. To delete data, perform a master reset.Deleting data from the memory of the device does not ensure that it cannot be recovered.Sony does not warrant against recovery of information and does not assume responsibilityfor disclosure of any information even after a master reset.For Devices Supporting 3D Viewing capabilitiesIn viewing 3D images shot with this device, if applicable, on a 3D-compatible monitor, youmay experience discomfort in the form of eye strain, fatigue, or nausea. To prevent thesesymptoms, we recommend that you take regular breaks. However, you need to determine foryourself the length and frequency of breaks you require, as they vary according to theindividual. If you experience any type of discomfort, stop viewing the 3D images until youfeel better, and consult a physician as necessary. Also refer to the operating instructionssupplied with the device or software you have connected or are using with this device. Notethat a child’s eyesight is still at the development stage (particularly children below the age of6). Consult a pediatrician or ophthalmologist before letting your child view 3D images, andmake sure he/she observes the above precautions when viewing such images.Loudness warning!Avoid volume levels that may be harmful to your hearing.End User Licence AgreementSoftware delivered with this device and its media is owned by Sony Mobile CommunicationsAB, and/or its affiliated companies and its suppliers and licensors.Sony grants you a non-exclusive limited licence to use the Software solely in conjunctionwith the Device on which it is installed or delivered. Ownership of the Software is not sold,transferred or otherwise conveyed.Do not use any means to discover the source code or any component of the Software,reproduce and distribute the Software, or modify the Software. You are entitled to transferrights and obligations to the Software to a third party, solely together with the Device withwhich you received the Software, provided the third party agrees in writing to be bound bythe terms of this Licence.This licence exists throughout the useful life of this Device. It can be terminated bytransferring your rights to the Device to a third party in writing.Failure to comply with any of these terms and conditions will terminate the licenceimmediately.Sony and its third party suppliers and licensors retain all rights, title and interest in and tothe Software. To the extent that the Software contains material or code of a third party, suchthird parties shall be beneficiaries of these terms.This licence is governed by the laws of Sweden. When applicable, the foregoing applies tostatutory consumer rights.In the event Software accompanying or provided in conjunction with your device isprovided with additional terms and conditions, such provisions shall also govern yourpossession and usage of the Software.7Export regulationsExport regulations: The device or software may be subject to import and export regulationsof the European Union, the United States and other countries. You will comply with theseapplicable laws and regulations and will obtain and maintain any export and import licenserequired for the delivery of goods to you under this Agreement. Without limiting theforegoing, and as an example, you will not knowingly export or re-export goods todestinations identified pursuant to Articles in Chapter II of European Council Regulation (EC)428/2009 and specifically, and without limitation, you will also comply with U.S. governmentExport Administration Regulations (“EAR”, 15 C.F.R. §§ 730-774, http://www.bis.doc.gov/)administered by Department of Commerce, Bureau of Industry and Security and economicsanctions regulations (30 C.F.R. §§ 500 et. seq., http://www.treas.gov/offices/enforcement/ofac/) administered by the U.S. Department of Treasury, Office of Foreign Assets Control.Limited WarrantySony Mobile Communications AB, SE-221 88 Lund, Sweden, or its local affiliated company,provides this Limited Warranty for your mobile device, original accessory delivered with yourmobile device, and/or your mobile computing product (hereinafter referred to as “Product”).Should your Product need warranty service, please return it to the dealer from whom it waspurchased, or contact your local Sony Contact Center (national rates may apply) or visitwww.sonymobile.com to get further information.Our warrantySubject to the conditions of this Limited Warranty, Sony warrants this Product to be freefrom defects in design, material and workmanship at the time of its original purchase by aconsumer. This Limited Warranty will last for a period of one (1) year as from the original dateof purchase of the Product.What we will doIf, during the warranty period, this Product fails to operate under normal use and service, dueto defects in design, materials or workmanship, Sony authorised distributors or servicepartners, in the country/region* where you purchased the Product, will, at their option, eitherrepair, replace or refund the purchase price of the Product in accordance with the terms andconditions stipulated herein.Sony and its service partners reserve the right to charge a handling fee if a returned Productis found not to be under warranty according to the conditions below.Please note that some of your personal settings, downloads and other information may belost when your Sony Product is repaired or replaced. At present, Sony may be prevented byapplicable law, other regulation or technical restrictions from making a backup copy ofcertain downloads. Sony does not take any responsibility for any lost information of any kindand will not reimburse you for any such loss. You should always make backup copies of allthe information stored on your Sony Product such as downloads, calendar and contactsbefore handing in your Sony Product for repair or replacement.Conditions1. This Limited Warranty is valid only if the original proof of purchase for this Product issuedby a Sony authorised dealer specifying the date of purchase and serial number**, ispresented with the Product to be repaired or replaced. Sony reserves the right to refuse8warranty service if this information has been removed or changed after the originalpurchase of the Product from the dealer.2. If Sony repairs or replaces the Product, the repair for the defect concerned, or thereplaced Product shall be warranted for the remaining time of the original warranty periodor for ninety (90) days from the date of repair, whichever is longer. Repair or replacementmay involve the use of functionally equivalent reconditioned units. Replaced parts orcomponents will become the property of Sony.3. This warranty does not cover any failure of the Product that is due to:•Normal wear and tear.•Use in environments where relevant IP rating limitations, if applicable, are exceeded(including liquid damage or the detection of liquid inside the device resulting from suchuse).•Misuse or failure to use in accordance with the Sony instructions for use andmaintenance of the Product.Nor does this warranty cover any failure of the Product due to accident, software orhardware modification or adjustment, or acts of God.A rechargeable battery can be charged and discharged more than a hundred times.However, it will eventually wear out – this is not a defect and corresponds to normal wearand tear. When the talk-time or standby time is noticeably shorter, it is time to replace thebattery. Sony recommends that you use only batteries and chargers approved by Sony.Minor variations in display brightness and colour may occur between devices. Theremay be tiny bright or dark dots on the display. It occurs when individual dots havemalfunctioned and can not be adjusted. Two defective pixels are deemed acceptable.Minor variations in camera image appearance may occur between devices. This isnothing uncommon and is not regarded as a defective camera module.4. Since the cellular system on which the Product is to operate is provided by a carrierindependent from Sony, Sony will not be responsible for the operation, availability,coverage, services or range of that system.5. This warranty does not cover Product failures caused by installations, modifications, orrepair or opening of the Product performed by a non-Sony authorised person.6. The warranty does not cover Product failures which have been caused by use ofaccessories or other peripheral devices which are not Sony branded original accessoriesintended for use with the Product.Sony disclaims any and all warranties, whether express or implied, for failures caused tothe Product or peripheral devices as a result of viruses, trojan horses, spyware, or othermalicious software. Sony strongly recommends that you install appropriate virus protectionsoftware on your Product and any peripheral devices connected to it, as available, andupdate it regularly, to better protect your device. It is understood, however, that suchsoftware will never fully protect your Product or its peripheral devices and Sony disclaimsall warranties, whether express or implied, in case of failure by such antivirus software tofulfil its intended purpose.7. Tampering with any of the seals on the Product will void the warranty.98. THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THANTHIS LIMITED WARRANTY. ALL IMPLIED WARRANTIES, INCLUDING WITHOUTLIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR APARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITEDWARRANTY. IN NO EVENT SHALL SONY OR ITS LICENSORS BE LIABLE FORINCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER,INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS TO THEFULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.Some countries/states do not allow the exclusion or limitation of incidental or consequentialdamages, or limitation of the duration of implied warranties, so the preceding limitations orexclusions may not apply to you.The warranty provided does not affect the consumer’s statutory rights under applicablelegislation in force, nor the consumer’s rights against the dealer arising from their sales /purchase contract.Country specific termsIf you have purchased your Product in a country member of the European Economic Area(EEA) or in Switzerland or the Republic of Turkey, and such Product was intended for sale inthe EEA or in Switzerland or in Turkey, you can have your Product serviced in any EEAcountry or in Switzerland or in Turkey, under the warranty conditions prevailing in the countryin which you require servicing, provided that an identical Product is sold in such country byan authorised Sony distributor. To find out if your Product is sold in the country you are in,please call the local Sony Contact Center. Please observe that certain services may not beavailable outside the country of original purchase, for example, due to the fact that yourProduct may have an interior or exterior which is different from equivalent models sold inother countries. Please note in addition that it may sometimes not be possible to repair SIM-locked Products.Our goods come with guarantees that cannot be excluded under the Australian ConsumerLaw. If you purchased your product in Australia, you are entitled to a replacement or refundfor a major failure and compensation for any other reasonably foreseeable loss or damage.You are also entitled to have the goods repaired or replaced if the goods fail to be ofacceptable quality and the failure does not amount to a major failure. For warranty service inAustralia, please contact 1300 650 050 or Sony Service Centre, Unit 4 / 189 Woodville RoadVillawood NSW 2163.** In some countries/regions additional information (such as a valid warranty card) may berequested.Trademarks, acknowledgements and copyright©2014 Sony Mobile Communications AB and its affiliated entities. All rights reserved.Xperia is a trademark or registered trademark of Sony Mobile Communications AB.Sony is a trademark or a registered trademark of Sony Corporation.Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc. and any use of suchmark by Sony is under license.All product and company names mentioned herein are the trademarks or registeredtrademarks of their respective owners.10Any rights not expressly granted herein are reserved. Visit www.sonymobile.com for moreinformation.11May 6, 2014 09:05:29Legal Leaflets - Printed=12M=en 1222-9266.14.pdf 2 of 2

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