Sony SAT T60 User Manual Welcome To DIRECTV & Ti Vo Instructions (primary Manual) SATT60instruct

Sony SAT-T60 Satellite Receiver Operating Guide docget Troubleshoot Sony SAT-T60 Satellite Receiver |

User Manual: Sony SAT-T60 Welcome to DIRECTV & TiVo Instructions (primary manual)

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SONY COMBO 2 VG.book Page i Friday, December 1, 2000 12:05 PM

You control your DIRECTV Receiver with

TiVo by selecting from a system of easy to

use menus. Use the remote control’s

navigation arrows—UP, DOWN, RIGHT

and LEFT—to move the blue highlight bar

(or highlight) onto menu items, and to move

from screen to screen. Press the SELECT

button to choose a highlighted item.

On the screen below, notice the whispering arrows that appear beside the

highlight bar. These arrows show possible directions you can take.

Page down or page up arrows at

the bottom or top of a list

indicate more options that aren’t

currently visible. Use the DOWN

arrow to view the next item

below what you can currently

see. Use the CHAN DOWN

button to go down to the next

page. CHAN UP shows the

previous page.

*If programmed, turns sound on/off on your TV and/or

audio visual equipment.

Enter numbers to change channels or for text entry. For

two-part channel numbers, use the DELIMITER key to

enter the period that separates the first three digits from

other digits.

Enters a period to separate the first three digits from other

digits in two-part numbers.

Clears Program Guide, Channel Banner, Status Bar, text,

and channel numbers. Also clears programs from the

Now Playing List.

Takes you to the DIRECTV Menu.

Takes you to Now Playing List.

Takes you to live TV.

Move the highlight bar and UP, DOWN, RIGHT and

LEFT. RIGHT and LEFT change screens. RIGHT arrow

also changes the Channel Banner.

Use to show that you like or don’t like a program.

Plays a program at normal speed.

Three speed reverse. You can also press PAUSE and then

press BACK for very slow reverse.

Starts and stops recordings of live TV.

Instantly replays the last 8 seconds of programming.

Useful for watching sports, replaying jokes, or when you

fast forward a bit too far.

*If programmed, controls TV and/or stereo volume.

*If programmed, turns your TV and/or audio equipment on

or off.

Puts the Receiver in standby mode.

Changes the channel to an entered number, or jumps to the

previous channel.

*If programmed, selects video input for your TV.

If Program Guide is visible, displays Program Guide

options. Otherwise, brings up the Channel Banner.

*If programmed, sets the remote to send the channel

changing signal to either the Receiver or the TV.

Takes you to TiVo Central™.

Displays the Program Guide. Press again to dismiss the

Program Guide.

Chooses (selects) the currently highlighted item.

Plays a program in slow motion.

Three speed fast forward. You can also press PAUSE and

then press FORWARD for frame-by-frame forward.

Pauses programs and saves your place.

Advances to live TV. In a recorded program, press once to

jump to the end of a program, twice to jump to the

beginning.

Changes channels. Also pages up/down in lists (very

handy).

Your Receiver uses some graphic symbols, or icons, to show various kinds of in-

formation. A Glossary of Icons is included at the back of this guide.

* You must program the remote control to take advantage of these features. For

information on programming the remote control, see the Installation Guide.

*If programmed, turns sound on/off on your TV and/or

audio visual equipment.

Enter numbers to change channels or for text entry. For

two-part channel numbers, use the DELIMITER key to

enter the period that separates the first three digits from

other digits.

Enters a period to separate the first three digits from other

digits in two-part numbers.

Clears Program Guide, Channel Banner, Status Bar, text,

and channel numbers. Also clears programs from the

Now Playing List.

Takes you to the DIRECTV Menu.

Takes you to Now Playing List.

Takes you to live TV.

Move the highlight bar and UP, DOWN, RIGHT and

LEFT. RIGHT and LEFT change screens. RIGHT arrow

also changes the Channel Banner.

Use to show that you like or don’t like a program.

Plays a program at normal speed.

Three speed reverse. You can also press PAUSE and then

press BACK for very slow reverse.

Starts and stops recordings of live TV.

Instantly replays the last 8 seconds of programming.

Useful for watching sports, replaying jokes, or when you

fast forward a bit too far.

*If programmed, controls TV and/or stereo volume.

*If programmed, turns your TV and/or audio equipment on

or off.

Puts the Receiver in standby mode.

Changes the channel to an entered number, or jumps to the

previous channel.

*If programmed, selects video input for your TV.

If Program Guide is visible, displays Program Guide

options. Otherwise, brings up the Channel Banner.

*If programmed, sets the remote to send the channel

changing signal to either the Receiver or the TV.

Takes you to TiVo Central™.

Displays the Program Guide. Press again to dismiss the

Program Guide.

Chooses (selects) the currently highlighted item.

Plays a program in slow motion.

Three speed fast forward. You can also press PAUSE and

then press FORWARD for frame-by-frame forward.

Pauses programs and saves your place.

Advances to live TV. In a recorded program, press once to

jump to the end of a program, twice to jump to the

beginning.

Changes channels. Also pages up/down in lists (very

handy).

Your Receiver uses some graphic symbols, or icons, to show various kinds of in-

formation. A Glossary of Icons is included at the back of this guide.

* You must program the remote control to take advantage of these features. For

information on programming the remote control, see the Installation Guide.

SONY COMBO 2 VG.book Page ii Friday, December 1, 2000 12:05 PM

prohibited.

SDOC-00032-000 Rev. A

The TiVo logo is a registered trademark of TiVo Inc. TiVo, TV Your Way, TiVo Central,

TiVolution, Personal TV, TiVomatic, Trick Play, TiVo Takes, the Instant Replay logo, the Jump

logo, Network Showcases, Season Pass, Overtime Scheduler, the Thumbs Down logo and text,

the Thumbs Up logo and text, TiVo and Line Design (smile)

TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160.

DIRECTV and the Cyclone Design logo, DIRECT TICKET, and Advanced Program Guide are

trademarks of DIRECTV, Inc., a unit of Hughes Electronics Corp., and are used with

Manufactured under license from Dolby Laboratories.

“Dolby,” “Pro Logic,” and the double-D symbol are trademarks of Dolby Laboratories.

All other trademarks are the properties of their respective owners.

SONY COMBO 2 VG.book Page iii Friday, December 1, 2000 12:05 PM

DIRECTV gives you more Hollywood hits, classic movies, family programming,

news, and a wide range of exciting sports action. Plus 31 commercial-free audio

channels. And that's only the beginning.

With access to over 225 channels, it's easy to see why DIRECTV has become the

entertainment choice for millions of American families. And its all digitally delivered,

so you get digital-quality sound and razor-sharp picture every time you turn on your

TV!

With DIRECTV, the main event is at your house! You'll have access to great movies,

exclusive special live sports, concerts and special events. DIRECT TICKET® offers

up to 55 different pay per view choices a day. There's no need to order by phone. Just

use your remote control to give all your friends and family a front-row seat! (phone

connection required).

DIRECTV offers access to more sports than you ever thought possible. So you can

follow your favorite team across the country with our pro & college sports

subscriptions. We'll take you to the arena for the best sports has to offer. Tune to

Channel 212 for This Week ON SPORTS.

Convenient features like the Advanced Program Guide™, with up to 14 days of listings,

help you find your favorite channels and programs easily, while Parental Controls keep

you in control of your children's viewing. But don't take our word for it; grab your

remote, check out the 5 Short Tours and start enjoying your DIRECTV Receiver with

TiVo!

SONY COMBO 2 VG.book Page iv Friday, December 1, 2000 12:05 PM

It’s a revolution in television. It’s about viewer control and the freedom to create your

own personal TV regardless of network scheduling. In short, it’s about Personal

TV™—watching what you want to watch, when you want to watch it.

With the TiVo Service and your Receiver, it’s easy to record your shows, and easy to

play them back. You can find your favorite shows by name. Set up a Season Pass™ and

record your favorite program every week, automatically.

You can pause live TV. Rewind. Slow-motion. Instant replay. Stop for a phone call.

Fast forward to catch up. You can do virtually anything with live TV that you could do

with a videotape, and more.

You can personalize your Receiver and teach it your likes and dislikes, using TiVo’s

exclusive Thumbs Up™ and Thumbs Down™ buttons on the remote control. The

DIRECTV and TiVo services bring you all of your program listings, and the Receiver

searches through them to find fresh programs that match your interests.

The TiVo Service also brings you exclusive content and more ways to find the best of

TV programming. TiVo Takes™, a 30 minute interactive TV program, lets you

schedule recordings directly from previews with just one touch of a button. Network

Showcases™ lets you preview and easily record upcoming programs from many of

your favorite channels. TiVolution Magazine, produced weekly by TiVo’s editorial

staff, gives you movie reviews, previews of upcoming specials and more. Stay tuned!

TiVo is hard at work creating new offerings to give you more choice and control over

your TV experience.

TiVo, TV your way.™

TiVo, TV your way

™

SONY COMBO 2 VG.book Page v Friday, December 1, 2000 12:05 PM

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Satellite Dish Guided Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Activate DIRECTV® and TiVo Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Tour One: Play With Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Tour Two: The DIRECTV Advanced Program Guide™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Tour Three: Find Your Favorite Programs and Set Up Recordings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Tour Four: Finding New Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Tour Five: The Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Cool Things You Can Do . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Screen Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Watching Live TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

The DIRECTV Advanced Program Guide™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

The Channel Banner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Trick Play™ Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

The Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Music Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Now Playing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

TiVolution Magazine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Network Showcases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

SONY COMBO 2 VG.book Page vi Friday, December 1, 2000 12:05 PM

Customize Channels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Purchases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Power Off/Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Messages from DIRECTV & TiVo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

My Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Receiver & Phone Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

System Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Questions About Live TV (Including Satellite Signal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Questions About Pick Programs to Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Questions About Parental Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Questions About the Receiver’s Phone Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Questions About Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Questions About Pay Per View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Questions About the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Questions About the TiVo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

TiVo’s Privacy Promise to You . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

TiVo Service Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

SONY COMBO 2 VG.book Page vii Friday, December 1, 2000 12:05 PM

Follow these steps to get started using your DIRECTV Receiver with TiVo:

following instructions in the Installation Guide.

of this Viewer’s Guide to complete

Guided Setup and activate the DIRECTV® and TiVo services.

• Learn the basics by browsing the back of the Start Here poster.

• Take the five tours in chapter two of this Viewer’s Guide for a quick introduction

and overview of the DIRECTV Receiver with TiVo’s most exciting features. After

you finish the tours, look through “Cool Things You Can Do” for tips on how to get

the most from your new Receiver.

• Chapters three through six of this guide provide detailed coverage of your

Receiver’s features. You can read through these chapters to become more familiar

with your Receiver’s capabilities, or refer to them from time to time if you have

specific questions.

• Many graphic symbols, or icons, are used by the Receiver to provide information

and options for actions you can take. Each of these icons is explained on the inside

back cover in the “Glossary of Icons.”

Note: If you have both DIRECTV and a signal from either cable or an antenna, you

may be interested in the description of using standby mode to switch between

DIRECTV and your cable/antenna signal. For more information, see page 80.

SONY COMBO 2 VG.book Page viii Friday, December 1, 2000 12:05 PM

SONY COMBO 2 VG.book Page 1 Friday, December 1, 2000 12:05 PM

After following instructions in the Installation Guide to connect your DIRECTV

Receiver with TiVo to your other audio/visual equipment, you can start Guided Setup

for your DIRECTV® and TiVo services. Guided Setup includes three steps:

• Satellite Dish Guided Setup

• Activating DIRECTV® and TiVo Services

• Phone Setup

To complete Guided Setup, you use the remote control to move through screens and

select menu items that on your television’s display. You will use the remote control’s

navigation buttons (RIGHT, LEFT, UP and DOWN arrows) to highlight items, then

press SELECT to choose a highlighted item and move to the next screen. The LEFT

arrow typically returns you to a previous screen. For an introduction to the remote

control, see “Introducing the Remote Control” on the inside front cover of this guide.

When you first turn on your DIRECTV Receiver with TiVo, you will see a

gray screen that says “Welcome. Powering up,” followed by the screen

shown to the left. Read the text on the screen then press SELECT to move to the next

screen.

If you do not see the screen:

• Make sure your Receiver is plugged in and that the audio and video cables are

connected correctly, as described in the Installation Guide.

• Make sure your TV is set to the correct video input. There may be a “Video” or

“Input” button on your TV’s remote. If you used RF cables to connect the Receiver

to the TV, check that your TV is tuned to channel 3 or 4.

SONY COMBO 2 VG.book Page 2 Friday, December 1, 2000 12:05 PM

Satellite Dish Guided Setup tells the Receiver what type of satellite dish you are using,

so you must go through it at least once, even if you are only replacing a receiver that

was already working. Satellite Dish Guided Setup usually takes about five minutes,

plus whatever time you may need to position your dish.

After you press SELECT on the screen, you’ll see a

reminder to make sure all cables are properly connected to the Receiver and to your

TV. If you need help connecting cables, see chapter two of the Installation Guide.

Press SELECT when you are ready to continue.

Choose the type of satellite dish you have installed. If the manual

for your satellite dish is available, you can find its type there.

Most people should select “Round dish, (Single or Dual LNB).” The most important

feature of this type of dish is that it receives a signal from one satellite in the sky. Some

manufacturers produce a dish that receives a signal from one satellite but is slightly

oval in shape. People with those satellite dishes should also choose “Round dish

(Single or Dual LNB).” One cable extends from a single-LNB dish to a home; two

cables extend from a Dual LNB dish to a home (or to a multi-switch). Most new

satellite dishes are Dual LNB.

An oval, two-satellite dish can receive signals from two satellites. An oval, 3 satellite

dish receives its signal from three satellites. 2 and 3 satellite dishes are always Dual

LNB.

SONY COMBO 2 VG.book Page 3 Friday, December 1, 2000 12:05 PM

To select a satellite dish type, press the UP and DOWN navigation arrows to highlight

the type of satellite dish you have. Note that as you highlight the different satellite dish

types, the picture on the right side of the screen changes. To see the next screen,

highlight the type of satellite dish you are using, then press SELECT.

Use the number keys on your remote control to enter your zip code. The

Receiver uses your zip code to determine the direction your satellite dish should point.

Press SELECT to see the next screen.

Based on your ZIP code and dish type, this screen shows

roughly how to position your satellite dish. You will fine tune the position later on

during Satellite Dish Guided Setup at the screen.

Before positioning the dish, be sure the mast (the pole on which the dish is mounted) is

straight up and down. For 2 satellite or 3 satellite dishes, the screen provides a required

tilt in addition to side-to-side (azimuth) and up-down (elevation) information available

for round satellite dishes. Professional satellite installers are available in most areas to

ensure correct installation. If your satellite system was installed by a professional, the

satellite dish direction should be correct. To see the next screen, press SELECT.

The items on this list help ensure you receive a clear satellite

signal. To see the next screen, press SELECT when you are satisfied that each item is

complete.

SONY COMBO 2 VG.book Page 4 Friday, December 1, 2000 12:05 PM

You use this screen to check the strength of the signal

received by your satellite dish. It lets you see the signal strength from individual

transponders one at a time. To be sure you receive all your channels, you should check

signal strength on several transponders. (A transponder is a piece of radio equipment

on a satellite. DIRECTV’s transponders receive information from DIRECTV and

rebroadcast it to your satellite dish. Different channels are rebroadcast by different

transponders, and different satellites have different numbers of transponders.)

Note: You can check signal strength while you adjust the pointing of your satellite

dish. The signal strength meter on this screen provides audio feedback—a tone that

becomes higher pitched as the signal gets stronger. You may be able to turn the volume

on your TV up so you can hear the tone while you adjust the position of your satellite

dish. Alternatively, you might have someone watching the signal strength meter and

then reporting through a cell phone or walkie-talkie to the person who is adjusting the

satellite dish.

• To change the currently selected transponder, use the UP arrow to highlight the

transponder number. Press the RIGHT or LEFT arrow to change the transponder. It

is best if each transponder has a signal strength above 60.

If you have a 2 or 3 satellite dish, you should check the signal strength from

transponders on each satellite.

• To change the selected satellite, press the UP arrow until the satellite number is

highlighted. Press the RIGHT or LEFT arrow to change the satellite.

• Press the DOWN arrow to highlight the transponder number, then press LEFT or

RIGHT arrow to check the signal on different transponders on that satellite.

When you have finished testing the signal strength, press SELECT to highlight “Done

Testing Signal Strength,” then press SELECT again to see the next screen. If you can

not acquire a good satellite signal, see , on the

next page.

SONY COMBO 2 VG.book Page 5 Friday, December 1, 2000 12:05 PM

There is a short wait at the next screen while the Receiver confirms

your setup. When it is finished, press SELECT to continue. Another short wait follows

while the Receiver gathers the list of channels from the satellite. When it has finished,

the screen appears automatically.

If you encounter problems during Satellite Dish

Guided Setup, an error screen will provide possible options. For example, you may

have made a mistake entering your ZIP code or the type of satellite dish you are using.

If you are trying to set up the Receiver, you should choose one of the options that redo

part of Satellite Dish Guided Setup. For example, if you received the “Satellite Info

Error,” you can choose “Try Again to Acquire Information.” You can also choose to

redo Satellite Dish Guided Setup. This allows you to check that your ZIP code and

satellite dish type are correct. If you repeat Satellite Dish Guided Setup and still

receive error notifications, it is possible that your satellite dish is not pointed correctly

or the dish or multi-switch is miswired. You can check the cabling, or consult a

professional satellite system installer.

If you are trying to bypass Satellite Dish Guided Setup—for example, if you are

setting up the Receiver in a place without a satellite signal—the bottom choice on the

error screens allows you to continue without resolving potential problems. While you

may receive fewer or no TV channels, you can still watch programs recorded to the

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Over the first 1 to 2 days, the Receiver will gather and index up

to two weeks of program data from DIRECTV’s satellites. Program data includes

program titles, times, channels and descriptions and much more.

Many of the Receiver’s features use program data. Although you may be able to use

such features immediately, you may not be able to find all the programs you are

looking for until the Receiver has gathered all of its program data. If programs you are

looking for do not appear in the program information, check on them again after the

Receiver has been set up for a while.

Until the Receiver has gathered all of its Program Guide Data, many screens will have

notices that tell you that Program Guide Data is being acquired. These notices appear

at the bottom of screens.

This screen explains the next steps of Guided Setup, activation of

the DIRECTV® and TiVo Services.When it appears, press the LIVE TV button on

your remote control and go to the next page of this manual.

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You can activate both your DIRECTV® and TiVo Services with one quick phone call.

To complete the phone call:

• The Receiver should be on, tuned to channel 100, and receiving a signal from the

satellite dish. (You should see special programming from DIRECTV on channel

100.)

• You will need the number on your DIRECTV access card and the make, model and

serial number of your Receiver. This information is on a sticker on the inside back

cover of the Installation Guide, or on the screen. (You’ll find

by pressing the MENU button, and then selecting

•Important! The access card that came with your DIRECTV Receiver with TiVo

must be inserted in the appropriate slot in back of the Receiver.

When you are ready, call 1-800-DIRECTV (1-800-347-3288) to activate your

DIRECTV® and TiVo Services.

•Important! Be sure to tell your customer service agent that you have a “DIRECTV

with TiVo” satellite receiver and that you want to activate the TiVo Service.

Without the TiVo Service, your Receiver will not be able to record programs

After you have activated the services, you can begin Phone Setup, the last step of

Guided Setup, by pressing the TiVo button.

Output

RF Out

Ch 3/4

VHF/UHF In

S-Video

Digital

AudioOut

Video

Audio L

Audio R

Tel Line

IR Out

Serial

2 1

Satellite In

AC~In Access Card

Optional Required

Cntrl Out

SONY COMBO 2 VG.book Page 8 Friday, December 1, 2000 12:05 PM

The TiVo Service provides your DIRECTV System with TiVo’s Personal TV

functions. Without the TiVo Service, the Receiver functions only as a DIRECTV

Receiver, without recording capability.

The TiVo Service includes the ability to record programs, create Season Passes and

WishLists. It also gives you access to TiVolution Magazine, Network Showcases, and

TiVo’s Suggestions, as well as several quick, convenient ways to find programs to you

want to record. Another wonderful thing about the TiVo Service is that it improves

with time, providing you with enhancements that keep you up to date with new

features we’re always creating.

Activate today! Don’t miss a single day of TiVo—TV your way™.

SONY COMBO 2 VG.book Page 9 Friday, December 1, 2000 12:05 PM

The last step of Guided Setup, Phone Setup, begins automatically the first

time you press the TiVo button on your Remote Control. The Receiver will make a

brief call during Phone Setup and will automatically make a short call each day to

communicate with the DIRECTV and TiVo Services, so a telephone line should be

connected to the Receiver, as described in the Installation Guide. The Receiver makes

a brief daily phone call to get updates to the TiVo Service, TiVolution Magazine, and

Network Showcases, and for Pay Per View functionality.

Phone calls made by the Receiver generally happen late at night. By default, the

Receiver will not pick up the phone if the line is busy. If you pick up the phone while

the Receiver is using the line, the modem will begin to disconnect. You should hang

up, then pick up the phone again to get a dial tone.

This screen appears after the screen. The full TiVo

Service Agreement is printed in chapter 8 of this guide, and on the TiVo web site at

www.tivo.com. We encourage you to read through it. If you agree to the terms of the

TiVo Service Agreement, press SELECT on this screen to continue to Phone Setup.

You can use the number buttons on the remote control to enter your area

code on this screen. TiVo uses your area code to determine which local dial-in numbers

are available. If you make a mistake, you can use the LEFT arrow to highlight a

previous number, then press a number key to replace it.

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Most people will not need to change the settings the Receiver

uses to dial out. However, if your phone system uses special dialing options, select

“Yes.” See “Change Dialing Options” on page 88 for help with the various settings.

The Receiver makes a toll-free call to get a list of local dial-

in numbers. The call usually takes less than five minutes and the status of the call

displays on the screen. If the call fails, check the Troubleshooting section of this guide,

starting on page 97.

After the call completes, you’ll see a list of dial-in numbers for your

area code. The list may be too long to fit on one screen. When the highlight bar is at

the bottom of the screen, pressing the DOWN arrow will show more numbers. Use the

UP or DOWN arrow to select the number you want to use to call the TiVo Service.

• If your area code has no access numbers, try a nearby area code. (You can return to

the screen by pressing LEFT arrow.)

• If you cannot find a number in your local calling area, select “None of the above.”

(You may have to press the CHAN DOWN button to see “None of the above.”)

If you chose a local dial-in number, you will not see this screen. If

you selected “None of the above” on the screen, select “Request 800

number authorization” here. Selecting this option temporarily selects the toll-free

number and submits a request to use the toll-free number to TiVo Customer Care.

TiVo’s policy is to allow you to use the toll-free number if there are no local numbers

available. TiVo will research available dial-in numbers at your location and send a

message to your Receiver authorizing you to use the toll-free number, or suggesting a

local alternative.

Choose the dialing format you need. For example, should the dial-in

number be preceded by your area code and should a “1” precede the area code? In

some areas, even local numbers must be dialed using the area code.

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This screen appears while the Receiver tests the phone

dialing options and local dial-in number you have chosen. You should see a message

that says “Test Successful!” Press SELECT or RIGHT arrow to continue. If the phone

test does not succeed, you may need to pick a different dial-in number, or change the

dialing format. Use the LEFT arrow to go back to previous screens and make changes

to dialing options.

You’ve completed Guided Setup. You can now press the TiVo

button on your remote control to go to TiVo Central, or the DIRECTV button to go to

the DIRECTV Menu. You can change your setup options from either of these menus.

Your Receiver should remain connected to your

satellite dish and plugged in to a live power source and a phone line at all times. This

lets it record programs, make daily phone calls, and keep its data up-to-date.

If you take your Receiver with you to a location without

satellite access—for example, on a weekend get-away to a cabin in the Peaceful

Woods—you will still be able to connect it to a television and watch programs saved in

the .

After completing Guided Setup one time, whenever you plug the Receiver in it will

search for a satellite signal. When you see the message “Acquiring Satellite

Information,” you can press the TiVo button on the remote control (don’t forget the

remote!) to go directly to . From , programs in your

Receiver’s are always available. If you start your Receiver without

properly connecting it to a DIRECTV satellite signal, the Receiver will not show live

TV or provide any live TV functions.

Now that you are finished with Guided Setup, you’re ready to have fun with

your Receiver! We suggest you start with the five short tours provided in chapter two.

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On this tour, you’ll take a look at how you can control live TV.

First, turn on your TV. (You can program the DIRECTV Receiver with TiVo’s remote

control to turn on your TV. For details, see the Installation Guide.)

Press the LIVE TV button on the left side of the remote. This button always takes you

directly to live TV. It also displays a channel banner at the top of the screen, and a

status bar at the bottom of the screen, both of which disappear after a few seconds.

Press the PAUSE button ( ). Wow! The video stops!

Press the BACK button ( ). The program rewinds. Press PLAY ( ), and the

program resumes at normal speed. Just the thing for those irritating little interruptions

that cause you to miss the key moment in your favorite show.

Press the FWD ( ) button—the picture speeds forward. Press it a second time—

faster! A third time—faster still! Both the FWD and the BACK buttons have three

speeds. You can always return to normal speed by pressing PLAY.

Press PAUSE again. Now press FWD. Cool, single frame forward. Press BACK. Cool

again, single frame back. While paused, that’s what FWD and BACK do.

Press PAUSE again to bring up the Status Bar. It appears at the bottom of the screen

and shows a one-hour period (notice the time markings at the left and right). The green

part of the bar is the portion of the current hour that has been saved by your Receiver.

The right edge of the green part is always the current time. The white line is the part of

the program you are currently watching. If the white line is anywhere back in the green

part, then you are behind real time (which is better than being “behind the times”).

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There are three other fun buttons to play with. First, press INSTANT REPLAY

(™). This jumps you back 8 seconds – useful to replay a bit of dialog or a great

sports play, or for times when you fast forward a bit too far. You can press it more than

once to go back farther. If you press SLOW after INSTANT REPLAY, you get your

own slow-motion replay. Next, try the ADVANCE button( ™). Presto! You’re

caught up to live TV. Notice the white line on the status bar is at the right edge of the

green now, showing you are caught up to live TV. (To see the status bar, press PLAY.)

Change channels and take a close look at the Channel Banner at the top of the screen.

You have to be quick; it’s only there for a few seconds. You can bring it back by

pressing the DISPLAY button or the RIGHT arrow. Pressing RIGHT arrow while the

banner is visible cycles between a small, medium and large version of the banner, each

with a different amount of information. The Channel Banner lets you know what

you are watching, all the time.

Press the CLEAR button to hide the Channel Banner. The CLEAR

button hides graphics that aren’t part of the program you’re watching.

Press DISPLAY to see the Channel Banner in its large size. DISPLAY

always shows the Channel Banner at full size.

Notice the row of icons on the right side of the Channel Banner. Pressing

the UP and DOWN arrows moves the highlight over these icons. The

Channel Banner provides more than information—each icon provides

access to useful feature. For more information, see page 35. Press

CLEAR again to hide the Channel Banner.

Now go practice with those buttons. Come back when you’re ready for

the next tour.

SONY COMBO 2 VG.book Page 15 Friday, December 1, 2000 12:05 PM

While you’re watching live TV, the DIRECTV Advanced Program Guide™ lets you

see what’s on, change channels, schedule recordings, and more. To see it, press the

LIVE TV button to go to LIVE TV, then press GUIDE to see the Program Guide. The

Program Guide has two styles, the DIRECTV Grid and the TiVo Guide. In this tour,

we will focus on the DIRECTV Grid.

The DIRECTV Grid shows a list of channels on the left and different times across the

top. One program is always a different color than the others—that program is

highlighted. A description of the highlighted program appears at the top of the grid.

Now, press the UP or DOWN arrows to move to a different channel, then press

SELECT. Pressing SELECT on a program that is currently showing changes the

channel to display that program and hides the Program Guide.

Press the GUIDE button again to bring back the Program Guide. It’s easy to record a

program using the Program Guide. You would simply highlight the program you want

and press the RECORD button. A transparent screen would appear, from which you

could select the option “Record this showing.” If the program were currently playing,

the Receiver would change channels and begin recording; otherwise, a recording of the

program would be scheduled for the future.

You can create a list of your favorite channels and then set the Program Guide to show

only channels that are on the list. This is a quick way to see programs coming up on the

channels that are most important to you.

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First, you’ll create a list of favorite channels. Press the MENU button to see the

. Highlight “Customize Channels,” then press SELECT. On the next

screen, select “Favorite Channels.” A list of all DIRECTV channels appears.

(DIRECTV provides many, many more channels than will fit on one screen!) Press

CHAN DOWN a few times. Each time you press it, you see the next screen of

channels. Press CHAN UP to see a previous screen. You can also jump to a specific

channel by entering the channel number on the remote.

Highlight a channel you want to include in your list of favorites and press SELECT. A

checkmark appears beside the channel. That’s all you have to do to include a channel

in your channel list. To remove a channel, highlight one that has a checkmark and

press SELECT—the checkmark will disappear. Now find a few more channels for

your list and select them to give them check marks.

Ok, it’s time to use your new channel list. Press the LIVE TV button to see live TV.

Press GUIDE to see the Program Guide. When you want to change the way the

Program Guide appears, and what it displays, you can use its Display Options. While

the Program Guide is visible, press the DISPLAY button to see the Program Guide’s

Display Options (described on page 34).

On the Display Options screen, press the DOWN arrow once so “All” (to the right of

“Channels”) is highlighted. “All” is the current channel list and includes all available

DIRECTV channels. Press RIGHT arrow twice to change the list to “Favorites,” then

press SELECT. “Done changing options” becomes highlighted. Press SELECT again

and voila, the Program Guide appears using your new, custom channel list!

Only channels in the Favorite Channels list now appear in the Program Guide. Use the

UP and DOWN arrows to move around a bit on the new, customized Program Guide.

When you are done, press the CLEAR button to hide the Program Guide, then press

the CHAN UP button—notice it skips some channels now. CHAN UP/DOWN is also

affected by the channel list; it only tunes to channels that are on the list. For in-depth

information on channel lists, see pages 34 and 68.

SONY COMBO 2 VG.book Page 17 Friday, December 1, 2000 12:05 PM

You can always record a program you’re watching by pressing the RECORD button on

your remote control. What’s more, if you have not changed the channel for a while,

your Receiver will continuously add to your recording whatever part of the program it

has already saved, up to thirty minutes. Your Receiver also provides many ways to

quickly search large numbers of programs, find your favorites, and schedule

recordings in advance. Even buying and recording Pay Per View events is quick and

easy, without any need to use a phone. What’s more, if a program is part of a series,

you can get a Season Pass™ to the series. A Season Pass records every episode of a

selected program that airs on a given channel.

Press the TiVo button to see ™. For this example, we’ll get a Season Pass

for The Simpsons. Press the DOWN arrow to highlight .

Press SELECT. The screen appears. As you can see, there

are many ways to search for a program. Since you know the program’s title, highlight

“Search by Title” and press SELECT. The next screen lets you limit your search to any

of several categories, but for now, choose “All Programs” and press SELECT.

The next screen has a picture of an alphanumeric keypad. Notice the white box around

the “A”. Use the RIGHT, LEFT, UP, and DOWN arrows to move the box among the

alphanumeric characters. Move it to “S” and press SELECT. A list of programs

appears on the right side of the screen. Move the white box to “I” and press SELECT

again. The list changes. TiVo searches through all available programs (usually, data for

the next two weeks) to find those that begin with “SI,” then lists those programs. This

can be a great way to find a show if you are not sure of its full name.

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If you make a mistake entering text, select DEL (on the screen) or press BACK on the

remote control. To clear all text, use CLR on the screen or press the CLEAR button.

Enter letters until you see “Simpsons, The” in the list. Notice, the list alphabetizes

without “A” or “The”. Press the RIGHT arrow until you move off the onscreen keypad

and onto the list of programs. Press the UP or DOWN arrow to highlight “Simpsons,

The,” then press SELECT. The screen appears. This screen tells

you about the program and lets you set up a recording.

Highlight “Get a Season Pass,” and press SELECT. A screen appears to confirm your

choice. Confirmation screens help you make sure the Receiver is doing what you want.

Press SELECT again, and you have a Season Pass to The Simpsons. (If you have

already scheduled recordings, you may see a conflict screen. In that case, select “Don’t

get this Season Pass.”)

To delete the Season Pass (of course, you can keep it if you like), press the TiVo

button. Select , then . Scheduled recordings all

appear on the . To cancel a recording, highlight the title and press SELECT.

The screen appears. Select “Cancel/edit this Season Pass.” On

the next screen, select “Cancel this Season Pass.” Press SELECT on the confirmation

screen. The appears again; notice that The Simpsons is gone. Press LEFT

arrow to return to . LEFT arrow is often a quick way to

return to a previous screen.

You can order Pay Per View events using your remote control. Some events have

dedicated channels that allow ordering more than 24 hours in advance, but for most

events, pricing information becomes available within twenty-four hours of the event’s

air-time. Once that information is available, you can select and record the event as you

would any other program. When you select an event, a special Pay Per View

screen will appear with options to purchase it. For a complete description,

see page 77.

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The DIRECTV and TiVo services are a great match. DIRECTV provides you with an

incredible variety of top quality programs, while TiVo helps you search those

programs to find what you want to watch, both old favorites and exciting new shows.

In fact, finding new programs is easier than ever with features like TiVo Takes™,

Network Showcases, TiVolution Magazine and TiVo’s Suggestions™, all of which

you’ll find at by pressing the TiVo button on your remote control.

list the best programs offered by television’s biggest networks.

These showcases group programs in theme packages, giving you one-stop shopping

convenience when browsing for programs to record. Packages include the biggest

blockbuster movies, miniseries, hottest specials, hit series and shows from the greatest

stars on TV. are updated several times each week.

, a product of TiVo’s independent editorial team, offers the

latest, inside information about the best programs on TV. keeps

you up to date on the latest trends, hottest stars, and news from Hollywood. It includes

theme packages—collections of your favorite talk shows, top soap operas, animation

festivals, theme movie packages, holiday specials, children’s programming, sporting

events—that help you find and record great shows, regardless of their time or channel.

isn’t on TiVo Central—it’s an innovative, 30 minute, weekly program that

brings you exclusive content and previews of the week’s best upcoming shows. But

also has a ground breaking new special feature: a TiVomatic™ icon

( ) appears during the previews. Whenever you see a

TiVomatic icon (whether during or during other previews on TV), simply

press the SELECT button on your remote control. The Receiver automatically

schedules a recording of the previewed program! You see it, you like it, you press

SONY COMBO 2 VG.book Page 20 Friday, December 1, 2000 12:05 PM

select and you’re done! TiVo does the rest. You can get a Season Pass to in

or by using .

is a personalized list of programs. These are shows selected to

match your preferences. How is this magic possible? Anytime you watch programs,

live or pre-recorded, or browse programs with the Program Guide, you can rate them.

If you like a program, press the THUMBS UP button on your remote control. If you

dislike it, press the THUMBS DOWN. You can give a program up to three THUMBS,

UP or DOWN. When you record a program that does not already have a Thumb rating,

it automatically gets one THUMBS UP.

Your Thumb ratings then go into your personal TV preferences on your Receiver. Your

preferences are used to find other shows you might like, but might not have known

about. Programs TiVo finds for you are listed under in order of

how closely they match your preferences. Over time, as you use the THUMBS

buttons, get more accurate. As an added bonus, when the

Receiver has extra space, it may automatically record some of .

You will find them at the bottom of the , below programs you chose

to record. only looks at programs on channels in the “Channels

You Receive” channel list. (Most features under use the

Channels You Receive list.) For more information on channel lists, see page 68.

Try this out: go to live TV and bring up the Program Guide (press the Guide button on

your remote control). Highlight a few programs and press a THUMBS button to rate

them. Then press the TiVo button. From , navigate to

(select , then select ). Has TiVo made

any suggestions yet? If not, check again tomorrow. Most of TiVo’s Suggestions are

created while you are not using the Receiver, so the biggest changes usually happen

overnight.

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Your Receiver can record many hours of programming. (Enough to fill a slew of video

tapes!) Fortunately, it also labels and organizes all those saved programs. As soon as

the Receiver starts a recording, the program’s title appears in the . To

see the , just press the button..

The includes every program that is ready for you to watch. Programs

you recorded are at the top of the list, in the order they were recorded. If some of

have been recorded, they are listed below your programs. If your

Receiver is brand new, the may not have programs yet. Your

programs will start appearing here after they have been recorded.

You can start watching any program in the simply by highlighting it

and pressing the PLAY button. Unlike using a VCR, the gives you

instant access to all recorded programs, no need to keep track of timing or rewinding.

To see a list of other options, press the SELECT button. (Press LIST or the LEFT

arrow to return to the .)

An icon to the left of a program’s title tells you the recording’s current status. (For a

summary of what these icons mean, see the inside back cover.)

Programs you choose to record are saved at least two days

by default. To see options for saving a program longer, highlight the program’s title in

the then press SELECT or RIGHT arrow.

The screen appears. SELECT “Save until....” On the next

screen, use the UP/DOWN arrows to highlight the date, then use the RIGHT/LEFT

arrows to change it. When you are done, press SELECT.

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Working late? Stuck in traffic? No worries. No matter how late you get home—10, 20,

or even 40 or more minutes into your favorite program, you can still start watching a

recording from the beginning, right away. If you've set your Receiver to record your

programs, when you get home they will be waiting for you in the .

Even if a program is still recording, highlight its name and press PLAY and it will start

playing from the beginning, while it finishes recording. And, you can fast forward

through the boring parts, or press ADVANCE to instantly catch up to live TV.

You can browse all the programs in a particular category and find shows you didn't

know were on. From , select “Search By Title,” then select

the category you want to browse. At the next screen, enter the number “0” (zero),

instead of spelling the name of a show. A list of upcoming programs in the category

you selected appears on the right. Because you entered a zero, the top of the list is

visible (numbers are sorted before letters). Press the RIGHT arrow until the highlight

is in the list. When you are ready, press CHAN DOWN to page down through the list.

Press SELECT on shows you want to record.

Mark a show with three THUMBS UP, to indicate that you really like that show and

others like it. Whenever there is space in the that you haven't

specifically set aside for a program, one of will be automatically

recorded.

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If you’re watching live TV and a promo comes on for an upcoming program, you may

see the TiVomaticTM icon ( ) appear onscreen. Anytime you see that icon,

pressing SELECT or THUMBS UP instantly sets up a recording for the upcoming

program. You don’t have to remember when the program is on—it will be

automatically recorded and listed in the for you. The icon goes

away in a few seconds, or you can press the CLEAR button to hide it. If you did not

schedule a recording the first time you saw the TiVomatic icon, you can rewind until it

is visible again.

Want to try something new for dinner tonight? It’s easy to make the Program Guide

show only a certain kind of program, for example, cooking shows.

To find cooking shows with the Program Guide, start by pressing the GUIDE button to

see the Program Guide. Press DISPLAY to see Display Options and then select

“Choose Filter.” When the list of categories appears, select “Lifestyles,” then select the

sub-category “Cooking.” Display Options appears again and “Filtering” should now

be “On.” Select “Done changing options.”

This time, when the Program Guide appears, it only shows channels that have cooking

shows on within the next six hours. In addition, programs not about cooking are

grayed out. You can try this with other category and sub-category combinations. To

return the guide to its previous state, press DISPLAY again, then arrow down to

“Filtering.” Press RIGHT arrow to turn filtering off. Select “Done changing options.”

Your Program Guide shows all of your channels once again.

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Season Passes are one way to record a series of programs. Another way is with a

WishList. What kinds of programs do you wish you could find? If they’re on TV,

chances are a WishList will find them. WishLists allow you to do things like find all

upcoming movies starring a favorite actor, or all documentaries about a personal

interest. If you’re a sports fan, you can use a keyword WishList to record only games

featuring your favorite team. For more information on WishLists, see page 46.

You can make a Season Pass that will record new episodes, but skip reruns. At the

screen, before you select “Get a Season Pass,” press the RIGHT

arrow to highlight “Options,” then press SELECT. The screen

appears. let you set things like whether a Season Pass will record

only First Run programs, how long a program will be saved, the maximum number of

Season Pass episodes to keep in the , and whether recordings should

start early or end late. (For example, you might want the recording to end late if you

are recording a sports program that may go into overtime). For details on

, see page 60.

Programs sometimes start before they’re supposed to, and often end later than

scheduled. You can pad your recordings to account for variations by using the

Overtime Scheduler. You schedule recordings on the screen

(described on page 57). To use the Overtime Scheduler, select “Options” on the

screen. The screen will appear. Together the

“Start Recording” and “Stop Recording” options let you determine precisely when the

recording will start and stop. For details on , see page 60.

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Anytime you press a button to stop watching a recorded program (for example, the

TiVo, LIVE TV or LEFT arrow buttons) your place is saved. To continue watching,

highlight the program in the and press PLAY. The program resumes

right where you left off. While watching a recorded program, you can press

ADVANCE once to go to the end of the program, once again to go to the beginning.

A good thing in an inconspicuous package, the CLEAR button may quickly become

one of your favorites. While watching a program, want to clear everything else from

the screen? Press CLEAR. Want to clear all the text you’ve entered at keypad and start

again? Or have you typed in a channel number and then decided not to change the

channel after all? Press CLEAR. Want to delete a program in the ?

Highlight it, and press CLEAR.

Some programs have an alternate audio program in an additional language. For

example, many programs available in English have alternate audio in Spanish. To find

out if a program uses an alternate audio channel, and to switch to alternate audio, start

by pressing the DISPLAY button to see the Channel Banner. If the alternate audio icon

( ) is bright, you can listen to the program with an alternate audio track. Press the

DOWN arrow to highlight the icon. Press SELECT to change the audio track. For

more information, on the Channel Banner see page 35. For information on the

alternate language preference, see page 83.

We won’t name names, but people have been known to become addicted to playing

little tunes with the sound effects of the TiVo button, the THUMBS and the FAST

FORWARD. Just don’t let your kids see you do it.

SONY COMBO 2 VG.book Page 26 Friday, December 1, 2000 12:05 PM

Pick Programs to Record

TiVo

Central

TiVolution Magazine

Now Playing List

Watch Live TV

Network Showcases

Messages & Setup

DIRECTV Menu

To Do List

Season Pass Manager

Record by Time or Channel

TiVo’s Suggestions

Search Using WishLists

Search By Title

Purchases

DIRECTV

Customize Channels

Program Guide

TiVo Central

Parental Controls

Messages & Setup

Standby

Troubleshooting

System Information

Receiver Setup

Preferences

TiVo Messages

DIRECTV Messages

System Reset

SONY COMBO 2 VG.book Page 27 Friday, December 1, 2000 12:05 PM

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Here are two ways to watch live TV:

• Press the LIVE TV button on your remote control.

• From TiVo Central, highlight “Watch Live TV,” and press SELECT. From the

DIRECTV Menu, highlight “Program Guide,” and press SELECT.

• Tired of channel surfing? Press the GUIDE button to bring up the Program Guide.

Then highlight a program in progress and press SELECT. (For more information

on the Program Guide, see page 32).

• You can also change channels by pressing the numbers on your remote control. The

channel automatically changes after a few seconds, or you can press ENTER/

JUMP to make the change right away. If you make a mistake, press CLEAR to

clear numbers you have entered. Use the DELIMITER button ( ) for long

channel numbers to separate the first three digits from other digits.

• Use the CHAN UP/DOWN button on your remote control to tune to channels on

the current channel list. (For more information on channel lists, see “Customize

Channels,” on page 68.)

• To jump back to the last channel you were on without entering any numbers, press

ENTER/JUMP.

SONY COMBO 2 VG.book Page 30 Friday, December 1, 2000 12:05 PM

To start recording a program while you are watching it, press RECORD. From the

options that display, choose to begin recording. Select “More recording options” to see

the screen and either get a Season Pass or change

(described on page 60). The recording will stop automatically when the

program ends. You can stop it before that by pressing the RECORD button. A

transparent screen will appear with a selection to "Stop the current recording." You can

also select a program in the while it is recording, and then choose

“Stop recording.”

Even when you are not recording a program, the DIRECTV Receiver with TiVo saves

up to thirty minutes of live TV from the current channel. If you change channels, the

Receiver loses what it has saved and starts saving again. When you start to record a

live program, if the Receiver has saved a portion of that program, it adds what has

been saved to the beginning of your recording.

SONY COMBO 2 VG.book Page 31 Friday, December 1, 2000 12:05 PM

While watching live TV, the Program Guide shows you current and upcoming

programs. You can use it to see what’s on, change the channel, schedule a recording,

purchase and/or record Pay Per View events when pricing information is available,

alter Thumb ratings, or select a channel filter. The Program Guide has program

information for up to the next two weeks.

To display the Program Guide, press the GUIDE button. You can also select “Program

Guide” from the DIRECTV menu. To hide the guide, press GUIDE again or press

CLEAR.

There are two styles of Program Guide: the DIRECTV Grid and the TiVo Guide. They

provide similar information. The DIRECTV Grid is the default style. You can choose

the one you prefer when you customize the Program Guide (explained on page 34).

Use the UP, DOWN, RIGHT and LEFT arrows to move through the Program Guide.

Use CHAN UP/DOWN to page up or down. On the DIRECTV Grid, the FORWARD

and BACK buttons jump through programming information 90 minutes at a time. On

the TiVo Guide, FORWARD and BACK display the next or previous 30 minutes.

To change channels in the Program Guide, highlight a program

in progress and press SELECT.

If the program is in progress, highlight it in the Program Guide

and press RECORD. If the program is on later, highlight it and press RECORD or

SELECT. If the program you have chosen is not a Pay Per View event, a transparent

screen displays; select “Record this showing.” (“More recording choices” displays the

screen, described on page 57.) If you have chosen a Pay Per

View program, the screen displays (described on page 77).

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By customizing the Program Guide, you can choose to use either the

DIRECTV Grid or TiVo Guide. You can also change the day and time displayed, select

a channel list, and set it to filter program information by category. To customize the

Program Guide, press LIVE TV/GUIDE to make it visible, then press DISPLAY to see

. Highlight an option and then change it with the LEFT and RIGHT

arrows. Save your changes by pressing DISPLAY again or LIVE TV. To discard your

changes, press CLEAR.

•Select a channel list (“All,” “Channels You Receive,” or “Favorite

Channels”) to use in the Program Guide. The default, “All,” displays all of

DIRECTV’s channels. Only channels that are on the list selected here will appear

in the Program Guide, or when you use the CHAN UP/DOWN buttons.

You can customize the “Channels You Receive” list to only include channels you

receive, then select it here. The Program Guide and CHAN UP/DOWN buttons

will only show channels you receive. For details on setting up a custom channel list

and using it in the Program Guide, see Tour Two on page 16, and “Customize

Channels” on page 68.

• Use the LEFT and RIGHT arrows to change the day or time

displayed in the Program Guide.

• Change the style of the guide to DIRECTV Grid or TiVo Guide.

• Turn Program Guide filtering on or off.

•Choose a category with which to filter the Program Guide. When

filtering is on, programs that do not fit the selected category appear grayed on the

DIRECTV Grid until you highlight them. In addition, if a channel has no programs

in the selected category within six hours of the time on the Program Guide, the

DIRECTV Grid will not show that channel.

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The channel banner appears at the top of the screen when you change channels or press

DISPLAY, THUMBS UP, THUMBS DOWN or RIGHT arrow during a program. It

disappears after a few seconds. You can set a preference (described on page 83), to

decide how long the banner stays onscreen when you change channels. Press CLEAR

or DISPLAY to hide the Channel Banner.

Use RIGHT arrow to cycle through three versions of the channel banner: small (with

only the current time and channel), medium (adds the title, running time and ratings),

and large (with a program description and icons for useful shortcuts).

The large channel banner has five selectable icons. Each

icon controls a different feature. To select an icon, use the UP and DOWN arrows to

highlight it, then press SELECT.

Select to start a recording. This icon is dim when the Receiver is not

recording a program, bright when it is.

Select to turn Dolby Digital audio on or off. If a live program includes

Dolby Digital audio, this icon will be bright.

Select to choose an alternate audio track. Alternate audio usually changes

the language. If alternate audio is available, this icon will be bright.

Select to display .

• If are off, this icon appears unlocked and dim.

• If they are on, it appears locked and bright.

• If they are on but temporarily disabled, it appears unlocked and bright.

For more information, see page 70.

If this icon is bright, you have new messages. Select to display

, where you can see either DIRECTV or TiVo Messages.

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Part of the fun of TiVo are Trick Play features, like pause, fast forward, and rewind,

that you can use in live TV. Of course, you can also use them during recorded

programs.

Records a program. You can press RECORD while watching a

program in live TV, or if a program title is highlighted on the Program Guide.

The program displays at normal speed and the Status Bar appears for five

seconds.

Press the orange PAUSE button to freeze the current program. To

resume play, press PLAY or press PAUSE again.

Use the BACK button on your remote to view the program in reverse.

Press BACK once, twice, or three times to go backward fast, faster, or

fastest.

Use the FORWARD button on your remote to fast forward.

As with reverse, pressing the FORWARD button repeatedly cycles through

three speeds of fast forward.

Slows down the speed of the program.

First press the PAUSE button. Then press

either the BACK or FWD button to move a single frame. For continuous Frame

Back, or Frame Forward, hold down the BACK or FWD button.

While watching live TV, immediately catches up to the current time.

While watching a recorded program, press ADVANCE once to jump to the end

of the recording, twice to jump to the beginning of the recording.

Instantly shows the last eight seconds of the program again.

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When you press play, pause, fast forward or rewind, a Status Bar appears on the lower

part of your screen. In live TV, the Status Bar represents one hour (notice the white tick

marks every 15 minutes). In recorded programs, the bar shows the program’s length.

The green portion of the bar represents the part of the program saved by the Receiver.

The Receiver automatically saves up to thirty minutes of live TV. Any unsaved part of

the program is represented by black. You can use Trick Play features to move back and

forward through the saved portion of a program.

A white, vertical line shows where you are in the recording. While watching live TV,

the right edge of the green represents the current time. If there is green on the right side

of the white line then you are behind live TV. (You are watching a saved program, not

what is currently coming in from the satellite.) You can use the ADVANCE

button( )to catch up to live TV. An icon representing the Trick Play feature you are

using appears beneath the bar.

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Some DIRECTV channels feature continuous music. You can tune to a music channel

just as you would any other channel. You cannot record music channels or use Trick

Play features—such as pause or rewind—on a music channel.

Music Channels have a special Music Banner that displays for five minutes when you

first tune to them. You can bring the Music Banner back to the screen by pressing

RIGHT arrow, or DISPLAY. The Music Banner is updated continuously as

information comes in from the satellite. It may not always have complete information.

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The LIST button on your remote control takes you directly to the .

All of the programs saved on your Receiver are listed by name in the

. (No more searching through unlabeled videotapes!) The most recently recorded

programs are at the top of the list. Programs appear on the the

moment they begin recording; and you can watch any program in the

, even one that is still recording. (Try that with a VCR!)

Any recorded appear beneath programs you have chosen to

record. (For more information on , see page 56.) See the inside

back cover of this guide for a description of the colored icons that appear to the left of

each program title.

Programs you request are usually saved for at least

two days. However, if you ask for a lot of programs to be recorded, there may not be

enough room to save them all for two days. (The screen,

described on page 55, shows how you can set the length of time that each program is

saved.)

• Press the LIST button on your remote control.

• Highlight the program you want to watch and press PLAY. The program starts from

either the beginning or from where you last stopped watching.

If, instead of PLAY, you press SELECT or RIGHT arrow while a program is

highlighted, the screen appears. This screen provides a list of

options you can take with a recorded show. (For more information about the

screen, see page 57.)

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As with any list of programs, highlighting a title in the and pressing

SELECT or RIGHT arrow displays (described on page 57).

If the selected program violates a , a padlock icon appears on this

screen. If are on, the padlock is bright and locked; if

are temporarily disabled, the padlock is dim and unlocked. (For more

information, see page 70.)

This screen lets you start playing a program, delete a recorded

program, stop a recording in progress, or take one of the options described below.

Pressing the LEFT ARROW always selects “Don’t do anything.”

or If you were playing the recording before but left it before

it finished, you will have an option to “Resume Playing.” Resume Playing starts

the program from the point you stopped watching.

Takes you to a screen where you can specify how long to save your

recording. To change the date when the program may be deleted, press the DOWN

arrow until the date is highlighted, then press the RIGHT or LEFT arrows until the

date you want appears. Press SELECT to return to .

Records a program from the to a videotape. If

you have a Sony VCR, connect the IR Control cable (as described in the

Installation Guide), and complete (described on page 94). You can

then put a tape in the VCR and select “Save to VCR.” This automatically turns on

the VCR and begins recording. If you don’t have a Sony VCR, you need to set up

the VCR before choosing “Save to VCR.” (You cannot record a program from your

VCR onto your Receiver.) Be sure you have a cable connected from the output of

your Receiver to the input of your VCR before selecting this option. (See the

Installation Guide for details on connecting your VCR to the Receiver.)

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You'll always find something fun and unusual in TiVolution Magazine, TiVo's

interactive guide to the best upcoming shows on television. The TiVo editorial staff

scours the airwaves to find premieres, specials and offbeat gems, then makes it easy

for you to record them from the TiVo's Spotlight section. Film fans will enjoy Leonard

Maltin's reviews in the Movie Marquee area. Parents (and their kids) will find lots of

family viewing fare in Totally TV. TiVolution Magazine is delivered fresh to your TiVo

three times a week during the Receiver’s daily phone call and brings you the latest

information about the best programs on TV.

To explore and schedule recordings:

1. Press the TiVo button to see .

2. Select . A list of theme packages appears.

3. There are probably more theme packages than will fit on one screen. You can use

the CHAN DOWN button to see packages that are not visible at first. When you

highlight a theme package, a short description of it appears at the top of the screen.

Select a theme package. A list of themes appears.

4. Use the CHAN DOWN button to see themes that are not visible at first. When you

highlight a theme, a short description of it appears at the top of the screen. Select a

theme. A list of programs appears.

5. Use the CHAN DOWN button to see programs that are not visible at first. When

you highlight a program, a short description appears at the top of the screen. Select

a program to see its screen (described on page 57). If you

receive a channel that carries the program, you can schedule a recording from

. (The channel must also be in the Channels You Receive

channel list. Channel lists are described under “Customize Channels” on page 68.)

You can rate programs with Thumbs Up or Thumbs Down on this screen.

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Looking for the biggest shows on TV? TiVo's Network Showcases are your shortcut to

the biggest events and most movies. Whether you're looking for a hit comedy or want

to get the most from your subscription to the premium channels, Network Showcases

offer you a quick, interactive way to get what you want. are

updated several times weekly during the Receiver’s daily phone call.

To explore and schedule recordings:

1. Press the TiVo button to see .

2. Select . A collection of Network Showcases appears.

3. All of the showcases may not fit on the screen. You can use the CHAN DOWN

button to see showcases that are not visible at first. Each showcase is represented

by a network logo. A white box appears around the highlighted showcase and the

network logo displays at the top of the screen. Use the navigation buttons, RIGHT,

LEFT, UP and DOWN, to highlight the showcase you want and then press

SELECT. A list of themes in that Network Showcase appears.

4. Use the CHAN DOWN button to see themes that are not visible at first. When you

highlight a theme, a short description of it appears at the top of the screen. Select a

theme. A list of programs appears.

5. You can use the CHAN DOWN button to see programs that are not visible at first.

When you highlight a program, a short description of it appears at the top of the

screen. Select a program to see its screen (described on page

57). If you receive the channel that carries the program, you can schedule a

recording from the screen. (The channel must also be in the

Channels You Receive channel list. Channel lists are described under “Customize

Channels” on page 68.) You can rate programs with Thumbs Up or Thumbs Down

on the screen.

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No matter how many channels you receive, your DIRECTV with

TiVo Receiver helps you find the programs you want to watch. You can:

• Use the Program Guide to see upcoming programs and filter upcoming programs

by category and sub-category. See page 32.

• Search By Title. Find a program by looking for its title, or create a list of upcoming

programs that is filtered by a category and sub-category. See pages 45 and 18.

• Search Using WishLists. WishLists create lists of upcoming programs based on

criteria you choose. See page 46.

• Browse TiVo’s Suggestions. Based on your preferences, the TiVo Service suggests

programs you might like. See page 56.

• Find programs in Network Showcases or TiVolution Magazine. See pages 42-43.

• Browse By Time or Browse By Channel. Browse through programs that air at a

specified time or on a specified channel. See pages 53 and 54.

After finding a program, it’s easy to schedule a recording. You

can record an individual program or choose one of these options:

• Season Passes record every episode of a program on a specified channel. Season

Passes and the Season Pass Manager are described starting on page 58.

• An auto-recording WishList saves every program a WishList finds. See page 51.

• A manual recording records a chosen time and channel and can be set to repeat

once each week, every day, or just on weekdays or weekends. See page 55.

Programs you have scheduled to be recorded appear in the . (See page 64.)

To watch recorded programs, select them in the . (See page 40.)

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Use if you are looking for a specific program and you know its name.

You can also use to see an alphabetized list of upcoming programs in a

given category.

1. After selecting , you have the option of limiting your search to a

category of programs (such as movies or sports). This is useful if you just want to

browse through a list of upcoming programs in a given category and/or sub-

category. If you do not want to choose a category, select “All Programs.”

2. The next screen lets you type the title of the program you are looking for.

Use the arrow buttons on the remote to move around the keypad. Press SELECT on

each letter of your program title. As you select letters, a list of programs appears to

the right of the keypad. Continue entering letters until you see your program in the

list. Programs are alphabetized in this list without “A” or “The”. For example,

“The Simpsons,” is listed as “Simpsons, The” under “S” rather than “T.”

The list of program titles is sorted alphabetically. Numbers are listed before letters,

so if you just want to browse through the whole list, starting from the top, enter a

zero (“0”). (Use the number keys on the remote or select zero on the alphanumeric

pad).

3. Use the RIGHT arrow to move the highlight to the program list.

4. When you find a program you want to record, highlight it and press SELECT to

bring up the screen. (Described on page 57.)

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WishLists are an incredibly powerful feature that allow you to decide how you want to

search for upcoming programs. You can search for programs with a favorite actor or

director by creating an Actor or Director WishList. You can also create Category Only

WishLists to find programs that fit into useful categories and sub-categories. Keyword

WishLists allow you to search by any words or phrases you choose—the only

limitation is that the words have to fit on the WishList screen.

For example, you could create a Category Only WishList by selecting the category

“Movies” and subcategory “Action/Adventure.” You could then use it occasionally to

look at a list of all upcoming action movies.

If you like action movies with Sean Connery, you could go a step further and create an

Actor WishList for him, and then include the category “Movies,” and subcategory

“Action.” This WishList would only find action movies if Sean Connery were in them.

With Keyword WishLists, you can go even further. For example, if you made a

Keyword WishList to search for the phrase “James Bond,” the WishList would find

any programs that included “James Bond” on the screen. By

setting this WishList to auto-record, you would automatically collect James Bond

movies in the .

Some WishLists are better suited to browsing than to recording. For example, you

could create a Category Only WishList for the category “Themes” and sub-category

“Documentary.” This WishList would find every upcoming documentary. Rather than

record them all, you could just open the WishList occasionally to see a list of

upcoming documentaries.

To make a WishList:

1. From “Search Using WishLists,” select “Create new WishList.”

2. Select a kind of WishList: Actor, Director, Category Only or Keyword/Title.

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To make an actor or director WishList:

1. Spell the person’s last name by using the arrow keys to move the selection box

around the keypad and pressing SELECT to enter a highlighted letter. The CLEAR

button on the remote deletes everything entered so far; the BACK button

backspaces; FORWARD inserts a space.

2. As you select letters, a list of names appears to the right of the keypad. If you see

the person’s name, press RIGHT arrow until the highlight is in the list. Use the UP

or DOWN arrow to highlight the name, then press SELECT or RIGHT arrow. The

TiVo Service constantly updates the list with new names.

To use a name that is not on the list, enter the name in the format: “LAST NAME,

FIRST NAME”. When you are finished with the last name, select the comma on

the keypad; a comma and a space following it will be added to the name. You must

match the name exactly. If the name includes a hyphen (e.g., “Zeta-Jones,

Catherine”), replace the hyphen with a space (“Zeta Jones, Catherine”). When you

finish, and the full name is spelled out on the right side of the screen, use the

RIGHT arrow to highlight the name then press SELECT or RIGHT arrow.

3. You can add a category and sub-category to your WishList. For example, if you

want movies with Harrison Ford, but not documentaries or talk shows, you could

select the “Movie” category.

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You can create a Keyword WishList with one keyword or

with several. If you enter more than one keyword, the WishList only finds programs

that match all of your keywords. The TiVo Service checks for your keywords in the

program’s title, description, actor, director, year and category information.

You may be surprised by some of the programs a Keyword WishList finds. For

example, if you create a Keyword/Title WishList for the word “Fight,” it will find the

movie “Fight Club,” but will not necessarily find every upcoming boxing match. It

will find boxing matches that have the word “Fight” in their title or description

information. (It will also search the actor, director and category and year information,

but the word “Fight” is unlikely to be in any of those.)

One illustration of the power of Keyword WishLists is their ability to find specific

individual programs. You can make a keyword WishList to find a single movie and

then set it to auto-record if the program ever comes on DIRECTV. (The auto-record

feature is described on page 51.) If you want to be sure the movie will record, give its

WishList a high priority with the Season Pass Manager, described on page 63.

As an example of creating a Keyword WishList to find a specific program, you could

make a WishList to find the 1986 remake of the science fiction classic, The Fly. The

1986 version starred Geena Davis, so if you only wanted to record that version, you

could create a Keyword WishList that searched for the phrase “Geena Davis” and the

word “Fly”. The keyword entry would look like this:

“Geena Davis” Fly

Quotes are around “Geena Davis” so only programs with that complete name will be

found. This WishList not only finds a specific movie, but finds only one version of the

movie. Alternatively, you could find the same program by creating a Keyword

WishList that searched for the movie’s title and year. In that case, the keyword entry

might look like this:

“The Fly” 1986

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Some quick tips for creating keyword entries:

• To specify an exact phrase, surround a set of words with quotation marks (use the

PAUSE key— —to enter quotation marks). For example, “to be or not to be”

would only find programs with that phrase in the program information, but would

not find programs whose description included the words, “to,” “be,” “or,” and

“not” (which could be a lot of programs!).

• If you want to include an exact phrase and additional keywords, there should be a

space between the final quotation mark and the beginning of the next word.

• You can enter commas ( , ) by selecting the comma character on the alpha-numeric

keypad.

• Hyphens (‘-’), slashes (‘/’) and periods (‘.’) should be replaced by spaces. For

example, the title “20/20” would be found by a Keyword WishList looking for the

keyword phrase “20 20”.

• Any other marks, such as apostrophes ( ’ ), asterisks (*) and ampersands (&), are

ignored. For example, the “6 O’Clock News” would be found by a Keyword

WishList looking for the keyword phrase “6 OClock News”.

To make a Keyword WishList:

1. Spell the keyword(s) by using the arrow keys to move around the keypad; press

SELECT to enter letters. The CLEAR button on the remote deletes everything

entered so far; the BACK button backspaces; FORWARD inserts a space. You can

enter as many characters as will fit on the screen.

2. When you have finished, use the RIGHT arrow to highlight “Done creating

keywords,” then press SELECT or the RIGHT arrow.

3. You can add a category and sub-category to your WishList. You do this in the same

way you create a Category Only WishList, described on the next page.

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Not only can you add categories to other kinds of WishLists,

you can also create a Category Only WishList. You can use categories to search for all

kinds of things, from certain kinds of sports programs (for example, category “Sports,”

sub-category “Tennis” finds all tennis programs); to finding programs with Dolby

Digital audio (the “Audio & Video” category); to finding programs broadcast in a

specific language (the “Languages” category); to finding lists of mini-series (the

“Show Types” category).

To add categories to a WishList or make a Category Only WishList:

1. Highlight a category, then press SELECT or RIGHT arrow.

2. A sub-categories list displays. Highlight a sub-category, then press SELECT or

RIGHT arrow. You can also select “Don’t specify a sub-category.”

Selecting “Search Using WishLists” displays WishLists you have

already created. It also presents the option to “View all upcoming WishList programs.”

•

This selection displays a

list of up to 20 upcoming programs

from each of your WishLists. The list

is divided to display programs found

by each WishList. To record a

program, select its title; you will see

the screen,

described on page 57.

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To use, or delete a WishList, or change some of its settings, highlight it and press

SELECT or RIGHT arrow. The next screen will include the following options:

• Searches through current program information and

creates a list of up to 200 upcoming programs that match this WishList. To record a

program, select its title; you will see the screen, described

on page 57.

If you select “Auto-record WishList programs,”

every program the WishList finds will be automatically recorded. With the

exception of sports programs, auto-recording WishLists do not record Pay Per

View programs. The Receiver records sports programs if you have purchased them.

(This allows you to buy DIRECTV sports packages and set up a WishList to record

your favorite team’s games.) If a show or episode of a show has already been

recorded, it will not be recorded again for at least 28 days. If you have previously

set a program to auto-record, this option changes to “Don’t auto-record programs,”

and turns auto-recording off.

By default, WishList programs are not deleted for at least two days. However, if

too many recordings are scheduled, the Receiver may have to delete the oldest

recordings early to make room for new ones. If you find that your recordings are

getting deleted before you have a chance to watch them, you may have to stop

auto-recording a WishList or delete a Season Pass or manual Season Pass.

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If are on when you schedule an auto-recording WishList, the

Receiver checks its current information for upcoming WishList programs (up to

two weeks worth of information). If any program violates a , the

Receiver requires the current password before scheduling the WishList. Whenever

are on, the correct password is required to view any program

that violates a , including any WishList program. For details on

, see page 70.

When you set a WishList to auto-record, the TiVo Service checks for scheduling

conflicts. The TiVo Service resolves scheduling conflicts by comparing recording

priorities. You can easily change recording priorities with the Season Pass

Manager. For a more information, see page 63.

•You can change options, such as how many WishList

programs to keep at a time and how long to keep recorded programs, by

highlighting “Auto-record WishList programs,” and then pressing RIGHT arrow,

so that “Options” is highlighted. Press SELECT to see the

screen, described on page 60.

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Three options, , , and

, are available under . Each option is described

separately in the next few pages.

lets you browse all programs on a particular day and time. For

example, you can browse all the movies on Saturday night.

With Browse by Time, you can filter the list to see only programs on your Favorite

Channels, or only programs in a particular category. To find a program:

1. Use the UP and DOWN arrows to select the day of programming that you want to

see. Press RIGHT arrow to move the highlight to the time column.

2. Use the UP and DOWN arrows to select a time. The time will advance in half-hour

increments.

3. Press SELECT to bring up the list of

programs without leaving the time

selector, or press RIGHT arrow to

bring up the list of programs and

move to the list at the same time.

4. When you find a program you want

to record, highlight it and press

SELECT to bring up the

. (Described on

page 57.)

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lets you browse through programs on a particular channel. After

selecting , you can choose to select a channel from the list of “All

Channels” or from the list of “Favorite Channels.” The “All Channels” list includes all

the channels DIRECTV provides. The “Favorite Channels” list includes any channels

you have selected for it. (For information on customizing the lists of channels, see

page 68.) After you have selected a list, the next screen lets you select a channel and

day.

To find a program:

1. Use the UP and DOWN arrows to select the day of programming that you’d like to

browse. Press RIGHT arrow to move the highlight to the channel column.

2. Use the UP and DOWN arrows to select a channel. You can also use the number

keypad on the remote to type in a channel, then press ENTER/JUMP.

3. Press SELECT to bring up the list of programs without leaving the channel

selector, or press RIGHT arrow to bring up the list of programs and move to the list

at the same time.

4. When you find a program you want to record, highlight it and press SELECT to

bring up the . (Described on page 57.)

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lets you schedule a recording on a specific channel

at a specific time, just as you would with a VCR. You can also create a manual Season

Pass here by setting the recording to repeat every week, every day, or every weekday.

To create a manual recording:

1. To choose the Recording Type, use the UP and DOWN arrows to select “One

Time,” or “Repeating.” Then press RIGHT arrow.

2. To choose the day(s) for the recording, use the UP and DOWN arrows to change

the current selection. If you chose “Repeating,” you can also choose to repeat the

recording on a specified day of the week, on every weekday (select “Every M-F”)

or every day (select “Every Day”).

3. To choose a channel, use the UP and DOWN arrows or enter a number from the

number keypad. Press RIGHT arrow.

4. To set the hour, minute, and am/pm

for the start and stop time, use UP/

DOWN arrows to change the current

selection. Press RIGHT arrow to

move to the next step, LEFT arrow to

move back.

5. To schedule the recording, press

SELECT. A confirmation screen

appears. The recording will be

named with a “best guess” based on

program guide listings for that time and channel. This will help you find your

program later on the or the .

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The TiVo Service tries to make sure there is always something interesting on for you to

watch. When you aren’t using it, your Receiver is hard at work, sifting through

upcoming programs to find things you might like. How does it know what you will

like? It tries to predict your preferences based on Thumb ratings you have given other

programs, and on the single THUMBS UP given to programs you choose to record.

You can check occasionally to see what TiVo has come up with.

The list of programs is ranked, so shows you are more likely to enjoy are near the top.

TiVo’s Suggestions improve over time as you record and rate programs. The more you

use the THUMBS buttons, the better TiVo’s Suggestions become. You can use the

THUMBS buttons while you are browsing or whenever you are:

watching live TV or browsing through the Program Guide

viewing a screen (for example, to schedule a recording)

looking through a or

When there is empty space in the the TiVo Service may record one

of TiVo’s suggestions for you. Suggestions are marked in the with a

TiVo icon ( )the . The Receiver never deletes a program you

requested to make room for a suggestion. Instead, suggestions are deleted to make

room for recordings you schedule. A preference that prevents

from recording automatically is described on page 83. that have

been recorded once will not record again for at least 28 days.

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Highlighting a program title and pressing SELECT displays the

screen. The screen includes a brief description of the selected

program. It also shows the program’s start time, channel, duration, ratings, advisories,

and other attributes.

If you have given a program a Thumbs rating, THUMBS UP/DOWN icons appear at

the top of the screen. You can change the rating here by pressing

THUMBS UP or THUMBS DOWN.

The Program Information screen shows ratings and

advisories for the selected program. For a description of movie and television ratings,

and of television advisories, see , starting on page 70. A movie may

also have advisories, regardless of whether it has a rating. The following movie

advisory codes may appear in parentheses after the description:

Other attributes may appear in parentheses after the description of a

program. These may include genre information or technical notes such as CC (for

closed captioning), Letterbox (which means the program is broadcast in Letterbox, a

wide screen format) and Dolby Digital.

AC: Adult Content SC: Sexual Content N: Nudity

AL: Adult Language MV: Mild Violence BN: Brief Nudity

GL: Graphic Language GV: Graphic Violence RP: Rape

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You can record individual programs that are part of a series, or use a

Season Pass to record the whole series. A Season Pass means, “record every episode of

this program that airs on this channel.” If the time and day of the program change,

TiVo records at the new time and day.

By default, Season Passes will record a maximum of four episodes of a program. After

that, the next episode recorded replaces the oldest one still saved. You can change the

“Keep At Most” to change the maximum number of episodes

saved. For more information on see page 60.

If you have scheduled too many Season Passes, the Receiver may have to delete the

oldest Season Pass recordings early to make room for new ones. If your Season Pass

recordings are getting deleted before you have a chance to watch them, you may have

to remove some Season Passes.

If are on when you schedule a Season Pass, the Receiver checks its

current information for upcoming Season Pass programs (up to two weeks worth of

information). If any of these programs violate a setting, the

Receiver requires the current password before scheduling the Season Pass. Of course,

whenever are on, the correct password is required to view any

program that violates a setting, including Season Pass programs.

For details on , see page 70.

When you set up a Season Pass, the TiVo Service checks for scheduling conflicts.

Conflicts happen when you schedule more than one recording for the same time. The

Receiver resolves conflicts by comparing recording priorities for Season Passes,

WishLists and manual Season Passes. You can easily change recording priorities with

the Season Pass Manager, described on page 63.

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The lower part of the screen shows

actions you can take. Available actions vary depending on what kind of program is

selected and whether or not the program is already recorded or scheduled to record.

• For actions you can take on programs that are scheduled to record (programs in the

), see page 64.

• For actions you can take on Pay Per View programs, see page 77.

• For actions you can take on recorded programs (programs that are in the

), see page 40.

If the program is not yet scheduled to record, you can take these actions:

•Schedules a recording of the current program. You

can also use the RIGHT arrow to highlight “Options,” then press SELECT to

change . (For a description of ,

see page 60.)

• (Only available if the program is part of a series.) Select this

to get a Season Pass for the program. You can also use the RIGHT arrow to

highlight “Options,” then press SELECT to change Recording Options for the

Season Pass.

• Displays a list of upcoming episodes/

showings of the program on all channels. Programs in the list that are scheduled to

record have a check mark (for an individual recording), a double checkmark (for a

Season Pass or manual Season Pass), or a star (for a WishList).

•Returns to the previous screen without making changes. LEFT

arrow selects “Don’t do anything.”

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This screen appears when you select “Options” on the screen.

Some selections are only available for a series recording—a recording you schedule to

happen more than once—such as a Season Pass, auto-recording WishList, or manual

Season Pass. To change an option, highlight it and then use the RIGHT and LEFT

arrows to cycle through available settings. When you are done, press SELECT to

highlight “Record with these options.” Press SELECT again to schedule the recording.

If you press LEFT arrow to leave the screen, your changes to Recording Options will

be discarded. You can change the following options:

• (Only available for a series recording.) This option sets the

maximum number of programs to save as part of the series. The default is four. For

example, if you have a Season Pass to The Simpsons, and do not change this

option, the Receiver will never keep more than four episodes of The Simpsons in

the . Instead, it will delete the oldest episode as it adds each new

one. This is useful for news programs for which you only want the most recent

episode, or children’s programs for which you may want to keep several episodes,

but not fill up the .

•(Only available for a series recording.) You can select “Repeats & first

run,” or “First run only.” When correct program information is available, “First run

only” records only new episodes of the program. This way your Receiver will not

fill with old episodes if, for example, it finds a marathon broadcast of the show.

• (Only available for a series recording.) If you change this setting from

“Space needed” (the default) to “Until I delete,” programs are saved until you

delete them. If your Receiver fills up with programs marked “Until I delete,” it will

stop making new recordings until you delete some old programs.

•(Only available for an individual recording.) This option sets the

minimum amount of time for the Receiver to keep a recording. The default setting

is two days, except for Pay Per View events, which default to “Save until I delete.”

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• Use this setting to start recording a program before its scheduled

beginning. For example, to catch the first joke of a comedy series, you can set the

Season Pass to start recording one minute early. The default is “On-Time,” but you

can choose to start recording 1, 2, 3, 4, 5 or 10 minutes before the program is

scheduled to being.

• Use this setting to stop recording a program after its scheduled

end. For example, to continue recording for a while after the scheduled end of a

sports event, in case it goes into overtime. The default setting is “On-Time,” but

you can stop recording 1, 2, 5, 15, or 30 minutes, or 1, 1.5 or 3 hours after a

program is scheduled to end.

The TiVo Service will help you resolve any scheduling conflicts. When you schedule a

recording, the Receiver checks whether you have asked for another program to be

recorded at an overlapping time. It also checks whether there is space available to

complete the new recording and to save it for the length of time specified in

If a conflict occurs while you are scheduling a program, a conflict

screen shows you which programs are involved and offers options to resolve the

conflict. If there is more information than will fit on one screen, you can use the

CHAN DOWN button to see the next page. CHAN UP shows you the previous page.

If you are trying to create a series recording—such as a Season Pass, auto-recording

WishList, or manual Season Pass—the conflict screen will include choices to:

• Only record programs in the series recording that do not conflict with other

programs you have scheduled to record (i.e., give this series the lowest priority in

the ); or,

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• record all programs in the series recording (i.e., give this series the highest priority

in the ). If you record all programs in the series recording,

other programs (shown on the conflict screen) will not be recorded.

Here are some tips for managing recording conflicts:

• The Receiver gives each series recording—Season Pass, auto-recording WishList,

or manual Season Pass—a priority. You may be able to resolve some conflicts by

using the to change priorities. (See page 63.)

• If you have a lot of series recordings, some programs may be deleted sooner than

you expect to make room for new recordings. You can solve this problem by

deleting some series recordings. If you want to make sure a program won’t get

deleted, mark it “Save Until I Delete,” in Recording Options.

• Some conflicts can be resolved with small changes to recording times. For

example, if the first recording ends at 8:05 PM and the second begins at 8 PM, you

can eliminate the conflict by removing the five minute overlap from the end of the

first recording.

• If a single episode of a series recording conflicts with another program, you can

select that episode in the (described on page 64), and change it

independently of the rest of the series recording. For example, you may be able to

resolve the conflict by using to change the start or stop time of

the single episode involved.

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Although you may never need to use the , if you want to control

what happens when there are scheduling conflicts, the can help

you. To see the , from , select

, then select .

There are three kinds of series recordings: Season Passes,

WishLists set to auto-record, and manual Season Passes. When two series recordings

have programs scheduled at the same time, the one with the higher priority is recorded

and the one with the lower priority is not.

For example, say you have a Season Pass to ER, and an auto-recording WishList for

movies with Julia Roberts. The ER Season Pass records every Thursday from 10 PM

to 11 PM. If a Julia Roberts movie airs on Thursday from 9 PM to 11 PM, the Receiver

must choose which program to record. If the WishList has a higher priority and the

Season Pass has a lower priority, the Julia Roberts movie will record, and the episode

of ER will not record.

With the , you can easily change the priority order for series

recordings to suit your preferences. To change the priority order of series recordings:

• Use the UP/DOWN arrow buttons to highlight a title of one of your Season Passes.

• Press RIGHT arrow to highlight the arrows to the right of the Season Pass title.

• Use the UP/DOWN arrow buttons on the remote to move the selected Season Pass

up or down in the prioritized list.

• Press the LEFT arrow button to highlight the title of the Season Pass.

You can edit or delete a series (Season Pass, auto-

recording WishList, or manual Season Pass) recording from the

. Simply highlight the title recording and press SELECT. The

screen for a series recording appears with options to edit or cancel/delete.

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The shows all scheduled recordings. After setting up a recording, you can

confirm that it is scheduled by checking the . Individual recordings have a

single check mark to the left of the program title. Season Pass and manual Season

Passes have a double check mark, and WishLists have a star. Season Passes with no

upcoming episodes to record appear at the bottom of the list.

You can cancel or edit a scheduled recording from the . Canceling the

recording of a Pay Per View event does not automatically cancel the purchase. You

must cancel the purchase on the screen, described on page 76. To cancel a

program, highlight the program title and press SELECT or RIGHT arrow to access the

screen, described on page 57. You can take the following

actions:

• Highlight “Record as planned,” then press RIGHT

arrow to highlight “Options.” Press SELECT. The screen,

described on page 60, displays. If the program you selected is part of a Season

Pass, changing from the only makes changes for the

selected episode and not for the whole Season Pass. Choose “Cancel/edit the

Season Pass” to change options for all episodes.

Displays a list of upcoming episodes/

showings of the selected program. Programs scheduled to record have a check

mark (for an individual recording), a double checkmark (for a Season Pass or

manual Season Pass), or a star (for a WishList). Highlighting a program and

pressing RIGHT arrow or SELECT displays the screen.

•or Cancels the

recording of the currently selected program.

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• Shows an information screen for the Season Pass.

This screen shows how many programs the Season Pass has scheduled to record.

From this screen you can cancel the Season Pass, view upcoming programs, or

change recording options for the whole Season Pass.

•Lets you cancel or change recording options

for a manual Season Pass.

This is an

advanced feature for those who really

want all the details. It is available as a

selection on the and displays

a history of programs that have been

deleted or have not recorded. Programs

you requested that the Receiver will be

unable to record are listed here as well.

Selecting a program displays a screen

that explains how and when the program

was removed from the . If the program is scheduled for the future,

you can select “More recording options” on this screen to reschedule it. The

screen will display. (The screen is described on

page 57.)

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To see , press the MENU button on your remote control to go to

the .

When you first start using your DIRECTV Receiver with TiVo, the Program Guide

displays all of DIRECTV’s available channels, including channels you may not

receive. You can change the list of channels the Program Guide displays, and the

channels shown when you press CHAN UP or CHAN DOWN. You do this by

customizing a channel list and then selecting it in the Program Guide.

There are three channel lists: All, Channels You Receive, and Favorites.

The All channel list includes all available channels from DIRECTV and cannot be

changed. DIRECTV occasionally offers promotions that let you view premium

programming (such as HBO) that is not included in your subscription package. Using

the All channel list lets you check upcoming programs on all of DIRECTV’s channels.

You can customize the Channels You Receive and Favorites lists.

“Tour Two: The Program Guide” (on page 16) shows you how to customize the

Favorites list and use it with the Program Guide. No matter which channel list the

Program Guide displays, you can always tune to any available channel by using the

number buttons to enter a channel number and then pressing ENTER/JUMP.

The Channels You Receive list starts with all of DIRECTV’s

available channels, but you can set it to include only channels that are part of your

subscription package. If your subscription package changes—for example, if you order

a different programming package or if new channels are added to your existing

package—you should alter Channels You Receive to reflect the changes. All of the

features under (for example, and

) only look at programs that are carried by channels in the Channels You

Receive list.

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The Favorites list is for channels you watch frequently. We suggest you

only include a few channels in this list. That way, you can use the Program Guide to

quickly look at what’s coming up on your favorite channels.

1. From the , choose . The

screen appears with the Channels You Receive and Favorites channel lists.

2. Select a list. A list of all available DIRECTV channels appears.

3. A check mark appears on the left side of channels that are part of the selected list.

To remove or add a channel, highlight it and press SELECT. You can also choose

“Add all channels,” or “Remove all channels,” at the top of the list. You can speed

through the list by using CHAN UP/DOWN. You can also use the number keys on

the remote control. Type in the channel number you want to see, then press ENTER

to jump to that number.

4. When you’ve finished placing and removing checkmarks beside channel numbers,

you’re done customizing the channel list. Your changes are saved automatically.

You can press LEFT or RIGHT arrow to return to the screen.

1. Press LIVE TV/GUIDE to go to LIVE TV. Press the GUIDE button. The Program

Guide appears. Press DISPLAY. Display Options appear.

2. Use the DOWN arrow to highlight the selection to the right of “Channels.” (The

first time you do this, the selection will be “All.”) Use the RIGHT and LEFT

arrows to choose the list you have customized, either Favorites or You Receive.

3. Press SELECT to highlight “Done changing options.” Press SELECT again to see

the Program Guide. The Program Guide now shows only channels on the list you

selected. In addition, CHAN UP/DOWN only tunes to channels on the list.

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There are two easy ways to find the screen. You can press the

MENU button to see the , and then select ; or, while

watching a program, you can press DISPLAY to see the large Channel Banner and

then select the Channel Banner’s padlock icon.

allow you to lock channels, set limits on ratings, channels, and on

the amount of money spent on individual Pay Per View events. can

be “On,” “Off,” or “Temporarily disabled.” When you first set up your Receiver, they

are off. The padlock icon on the large Channel Banner (that appears when you press

the DISPLAY button) and on the screen, changes to show the

current state of parental controls.

(Icon is bright.)Limits on viewing and spending

cannot be exceeded without the correct password. The correct password is also

required to change limits.

(Icon is bright.) Any program or

channel can be viewed, but the correct password is still required to change

settings on . You’ll need to enter the correct password to

disable . To re-enable :

•On the screen, select “Re-enable Parental Controls.”

• Put the Receiver in standby mode, then take it out of standby mode. For

information on standby mode, see page 80.

are also re-enabled if the Receiver loses power and then

powers up again.

(Icon is dim.)You can view any programs or order

any Pay Per View events without entering a password.

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The first time you select an item under ,

you are prompted to create a password. You must create a new password each time you

turn on . To turn on and define a password:

1. Select “Turn on Parental Controls.” A screen appears.

2. Use the remote control to enter a four digit password. Press SELECT. The screen

clears.

3. Enter the same password again for confirmation. Press SELECT. You will be

returned to the Parental Controls screen. Parental Controls will be on and the

padlock icon will appear bright and locked.

You can lock individual channels. A password is required to view any

program on a locked channel. To lock or unlock channels:

1. SELECT “Channel Lock.” A password screen appears.

2. Enter the password and press SELECT. If are off, you first set a

new password, and then are turned on. A channel list appears

with a padlock icon to the left of locked channels.

3. To lock or unlock a channel, highlight it and press SELECT. Use CHAN UP/

DOWN to move through the list quickly. You can highlight a particular channel by

entering its channel number. The highlight bar will move to that channel.

4. To return to the screen, press the LEFT or RIGHT arrow. Your

changes are saved when you leave the screen.

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Movies that were originally meant for release to theaters and

programs that are made for TV have different rating systems. You can use

to set limits for both systems. A password will be required to view programs

that violate the limits. For example, if you set the movie rating limit to PG-13, a

password is required to view R, NC-17, X or NR (“Not Rated”) movies.

The Receiver treats movies rated “NR” (“Not Rated”) like the most restrictive movie

rating, “X.” It treats TV shows with no rating like the least restrictive television rating,

“TV-G.”

Television ratings sometimes include a content rating. For example, the television

rating “TV-PG-V” includes the content rating “V” to indicate moderate violence. In

addition to setting TV Rating limits, you can limit programs based on their TV content

rating.

MPAA (Motion Picture Association of America) ratings, used for movies, are:

G: General Audiences. Most parents would

find this material suitable for all ages.

NC-17: Adult Content. This material contains

intense, disturbing, or graphically portrayed themes

or content that are not suitable for viewing by

children under 17.

PG: Parental Guidance Suggested. Parents

may find portions of this material unsuitable

for younger children.

X: (Not a current MPAA rating.) Explicit Sexual

Content. This material contains explicit sexual

content and is intended to be viewed by adults only.

PG-13: Parents Strongly Cautioned. This

material contains portions that many parents

would find unsuitable for children under 13

years of age.

NR: (Not Rated) This program has not been rated.

R: Restricted. This material is specifically

designed to be viewed by adults and therefore

may be unsuitable for children under 17.

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Ratings used for television programs are:

TV-Y. All children. This program is designed to be

appropriate for all children. Whether animated or

live action, the themes and elements in this program

are specifically designed for a very young audience,

including children from ages 2-6. This program is

not expected to frighten younger children.

TV-Y7. Directed to older children. This program is

designed for children age 7 and above. Themes and

elements in this program may include mild fantasy or

comedic violence, or may frighten children under the

age of 7. Programs where fantasy violence that may

be more intense or more combative than other

programs in the TV-Y7 category are designated TV-

Y7-FV.

TV-G. General audience. Most parents would find

this program appropriate for all ages. Although this

rating does not signify a program designed

specifically for children, most parents may let

younger children watch this program unattended. It

contains little or no violence, no strong language

and little or no sexual dialogue or situations.

TV-PG. Parental guidance suggested. This program

contains material that parents may find unsuitable for

younger children. Many parents may want to watch it

with their younger children. The theme itself may call

for parental guidance and/or the program contains

one or more of the following: moderate violence (V),

some sexual situations (S), infrequent coarse

language (L), or some suggestive dialogue (D).

TV-14. Parents strongly cautioned. This program

contains some material that parents would find

unsuitable for children under 14 years of age.

Parents are strongly urged to exercise greater care in

monitoring this program and are cautioned against

letting children under the age of 14 watch

unattended. This program contains one or more of

the following: intense violence (V), intense sexual

situations (S), strong coarse language (L), or

intensely suggestive dialogue (D).

TV-M. Mature audiences only. This program is

specifically designed to be viewed by adults and

therefore may be unsuitable for children under 17.

This program contains one or more of the following:

graphic violence (V), explicit sexual activity (S), or

crude, indecent language (L).

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To set movie, TV or TV content rating limits:

1. From , select “Rating Settings.” A password screen appears.

2. Enter the password and press SELECT. If are off, you are asked

to create a new password. will then be on.

3. Select the kind of limit you want to change (Movie, TV or TV Content).

4. If you selected “Movie Rating Limit” or “TV Rating Limit,” the next screen shows

a red and green box containing all potential ratings. Ratings in green are not

locked; ratings in red are locked. Use the UP and DOWN arrows to adjust which

ratings are locked and unlocked. Your changes are saved automatically. Press

SELECT or LEFT arrow to return to .

If you selected “TV Content Ratings,” the next screen provides a list of five

content ratings. A padlock icon appears to the left of locked content ratings. If a

content rating is locked, any program that includes that rating will be locked. To

lock or unlock a content rating, highlight it and press SELECT. Your changes are

saved automatically. Press RIGHT or LEFT arrow to return to .

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You can limit the amount that may be spent on a single Pay Per View

event. When are on, a password is required to purchase any event

that exceeds the limit. To set the spending limit:

1. Select “Spending Limit.” A password screen appears.

2. Enter the password and press SELECT. If are off, you are asked

to create a new password and they are turned on.

3. The screen appears. Use the number buttons on the remote control

to enter a spending limit.

4. Press SELECT to save your changes and return to , or press

LEFT arrow to discard your changes and return to .

(while Parental Controls are on).

1. Select “Change Password.” A password screen appears.

2. Enter the password and press SELECT. The screen appears.

3. Use the number buttons on the remote control to enter a new four digit password.

Press SELECT. A confirmation screen appears.

4. Enter the new password again and press SELECT to return to .

1. Select “Temporarily disable Parental Controls.” A password screen appears.

2. Enter the password and press SELECT. are disabled.

1. Select “Turn off Parental Controls.” A password screen appears.

2. Enter the password and press SELECT. are turned off. When

are turned off, the password is deleted.

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You can reach the screen by pressing the MENU button to see the

, and then selecting . The screen displays a list of all

DIRECTV Pay Per View programs you have purchased, along with their date and

time. Each program in the list is also marked either “Upcoming,” “Purchased,”

“Canceled,” or “Unviewed.”

• These programs are scheduled to be purchased but have not aired yet.

You have not yet been charged for them. You can cancel upcoming purchases by

selecting them. The screen, described below, will appear.

• These programs have been viewed. You were charged for them.

• Purchase of these programs was canceled before the programs aired.

You were not charged for them.

• These programs were scheduled to be purchased but were not viewed

and not recorded. You were not charged for them.

The screen shows a selected Pay Per View event’s date,

time, channel and purchase price. You can cancel upcoming purchases on this screen.

Canceling a scheduled Pay Per View recording in another place—for example, the

—does not cancel the purchase. You must cancel the purchase from the

screen. To see , highlight a program title and press SELECT

or RIGHT arrow.

To cancel an upcoming purchase:

•On the screen, highlight an upcoming purchase and press SELECT or

RIGHT arrow. The screen appears.

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• Select “Cancel this purchase.” A confirmation screen appears.

• Press SELECT. The purchase is canceled. You return to the screen. If

you cancel a purchase that is scheduled to record, the recording is also canceled.

Your DIRECTV Receiver with TiVo makes buying and recording Pay Per View events

a snap. You can order them when they are promoted on live TV, or order them during a

search for programs. You can order them to watch, or to be recorded. And the whole

transaction can be handled using your remote control.

If you purchase a Pay Per View event but do not request a recording of it, you are not

charged for it unless you tune your Receiver to the event’s channel during the event.

This means that if you buy an event but are not home while it is on—and your

Receiver is not tuned to the channel carrying the event—you will not be charged for

the purchase. You are always charged for a purchase that is recorded.

The screen keeps a record of all your Pay Per View purchases. You can also

go to the screen to cancel purchases of Pay Per View events that have not

yet aired. The screen is described on page 76.

While watching live TV, you may see a promotion for a Pay

Per View event, including instructions to press SELECT for ordering information. If

you press SELECT, you will see the screen for Pay Per View.

If the promotion happens when you are not caught up to live TV, a small message that

says “Press Select” and “Next Showing” will appear. If you press SELECT, you will

see the screen for Pay Per View. You can press CLEAR to

remove the message.

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When you order a Pay Per View event from

live TV or select a Pay Per View event in or the Program

Guide, you see the screen for Pay Per View. Options on the

screen vary, depending on whether the event selected is

currently showing, is already scheduled to record, or is currently available to be

purchased through the Receiver. Though some events have dedicated channels that

allow ordering more than 24 hours in advance, you usually cannot use the Receiver to

purchase a Pay Per View event more than 24 hours before the event airs.

• If the Receiver does not have purchase information—

such as the price of the Pay Per View event—immediately available, it can do a

short check for it. If the Receiver gets purchase information, the event will become

available to purchase and record. To check for purchase information the Receiver

must briefly tune to a special channel. If you are recording a program, checking for

pricing information this way may create a short skip in the recording. The skip is

usually less than two seconds but may be up to ten seconds long. The Receiver

provides a confirmation screen so you can avoid such a skip by choosing not to

check for purchase information.

If the Receiver finds purchase information by tuning away, the

screen will be refreshed with the new information and you will have the option to

purchase the program. If the Receiver cannot find purchase information, you will

be informed that purchase information is not available.

•When you select this option, the Pay Per View event is purchased

and a recording of it is scheduled on the ,described on page 64. A

verification screen appears describing any scheduling conflicts. If you verify that

you want to buy and record the event, a second screen confirms the purchase. You

can select “Options,” to the right of “Buy and record,” to change

for the Pay Per View event. are described on page 60.

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• When you select this option, you purchase the Pay Per View

event. A verification screen appears describing any scheduling conflicts. If you

verify that you want to buy and record the event, a second screen confirms the

purchase.

• Press SELECT to display a list of upcoming showings

for the program. Highlighting one of these showings and pressing RIGHT arrow or

SELECT displays the screen for that showing. LEFT arrow

from the list returns to the previous screen.

• Available if the program has been purchased and is currently playing.

•The screen includes this option if you

have already purchased a program. Selecting “Review/cancel purchases” displays

the screen, where you can cancel any purchases you have not yet

watched or recorded. The screen is described on page 76.

• Available if you already scheduled the program to record.

Selecting this quits the screen without making any changes.

•Available if the program has been purchased and is being

recorded. Selecting this option cancels the recording. (Because the Receiver began

recording the program, you will still be charged for the purchase.)

• Available if the program is already recording. Selecting this

option leaves the screen without making any changes.

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You can put your Receiver in standby mode by selecting “Standby” from the

DIRECTV menu, by pressing the SAT POWER button on your remote control, or by

pressing the POWER button on the front of your Receiver.

• If you temporarily disabled Parental Controls, standby mode enables them again.

• The lights on the front of the Receiver go out and it shows a black screen on your

TV. It responds to only a few buttons on the remote control.

• The Receiver will not tune to previously ordered Pay Per View programs unless

you have them scheduled to be recorded.

• Programs that are recording or scheduled to record will record in standby mode.

To turn off standby mode, press the TiVo or SAT POWER button on your remote

control, or press the POWER button on the front of the Receiver.

If you have an antenna or receive cable service in

addition to DIRECTV® programming, you may have it connected to your Receiver’s

RF input. In this case, standby mode lets you watch channels received by your antenna

or cable. However, you won’t be able to use the TiVo Service with those channels. (For

example, you cannot make Season Passes for those programs.)

While in standby mode, the Receiver’s remote control can change channels on your

TV. First, be sure the remote is programmed to work with your TV (see the Installation

Guide for details). Next, set the switch on the right side of the remote to TV. The

remote will control your TV’s channel changing, in addition to its power, and mute

functions. When you turn off standby mode, reset the switch to SAT.

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From time to time DIRECTV and TiVo may send you messages about upgrades to

your service and other important notices. These messages are important, useful and

easy to get to—we made them that way because we really want you to read them.

When you receive a new message, a message icon ( ) appears on the Channel

Banner, in the and in .

To read a message:

1. From the DIRECTV Menu or TiVo Central, select “Messages and Setup.”

2. Select either “Read New DIRECTV Messages” or “Read New TiVo Messages.” (If

you do not have new messages, these menu choices will just be “DIRECTV

Messages,” and “TiVo Messages.”)

3. Select the message you want to read.

Use the CHAN DOWN button to see text that does not fit on the screen. When you are

finished reading a message, select “Done,” or “Delete Message.”

Selecting the message icon in the Channel Banner will take you to:

• if there are no or if there are new messages from both

DIRECTV and TiVo. Select either “Read New DIRECTV Messages” or “Read

New TiVo Messages.” (If you do not have new messages, these menu choices will

just be “DIRECTV Messages,” and “TiVo Messages.”)

• if there are only new messages from DIRECTV. You can then

select the message you want to read.

• if there are only new messages from TiVo. You can then select the

message you want to read.

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To see , press the TiVo or MENU button, and then select

and then . are your personal preferences—you

change them to make the Receiver work more to your liking.

Normally, when you change channels, a Channel Banner displays for a few seconds. If

you want the channel banner to disappear quickly, select “Clear banner quickly.”

This sets your Receiver’s default to automatically record and output

Dolby Digital audio whenever a program includes it. You should do this if you have

the digital output of your Receiver connected to an audio/visual system equipped with

Dolby Digital decoding. If you are watching a program with Dolby Digital audio, you

will not hear the Receiver’s sound effects. You can change to Dolby Digital audio for

individual programs that include it by selecting the Dolby Digital icon ( ) in the

Channel Banner. (See page 35.)

Allows you to change the volume or turn off your Receiver’s

sound effects (the tones played when you press buttons on the remote control). The

default setting is Medium. Sounds effects are not currently available from the

Receiver’s digital audio output.

This sets your Receiver’s default to automatically play the sound

track in the language chosen, if that language is available. If the language you choose

here is not available, the program’s default language is used. When programs include

alternate audio tracks (alternate audio usually provides the sound track in a different

language), you can change the audio track for individual programs by selecting the

Alternate Audio icon ( ) in the Channel Banner. (See page 35.)

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Selections on this screen let you turn automatic recording of TiVo’s Suggestions on or

off. When automatic recording is on, TiVo’s Suggestions may be recorded onto free

disk space. Programs you have recorded or scheduled to record will never be deleted to

make room for TiVo’s Suggestions. If space is needed to save programs you have

scheduled to record, TiVo’s Suggestions are the first things to be deleted. When you

first set up your Receiver, automatic recording of is turned on. For

more information on , see page 56.

Selections on this screen let you choose one of two settings, the default “Standard

Screen - 4:3” or “Wide Screen - 16:9.” If you have a normal television, you should

leave this setting at the default. If you have a wide screen set, select "Wide Screen -

16:9." Doing this allows programs transmitted in a wide screen format to fill the wider

screen. If you are unsure of the correct setting, leave it at the default "Standard Screen

- 4:3." If this is the wrong setting for your television, programs in wide screen format

may appear 'squashed' horizontally—people would seem very tall and thin.

Movies are generally made in a wider format than standard television images. Movie

images on television deal with the difference in one of the following three ways:

The edges of the movie are carefully edited to make it fit

the television format. This format is unaffected by the TV Aspect Ratio setting.

The full width of the movie image is displayed. On standard TVs, this

leaves a black margin on the top and bottom of the image. Some wide screen TVs can

eliminate the margins and make Letterbox fill the screen. (See the owner's manual for

your wide screen TV.) This format is unaffected by the TV Aspect Ratio setting.

This method allows the Receiver to choose how to display the image. If

TV Aspect Ratio is set to "Wide Screen," the Receiver displays a wide screen image. If

TV Aspect Ratio is set to "Standard," the Receiver displays a Letterbox image.

4:3 16:9

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Options under affect the basic functioning of the Receiver.

Most of these settings were established before or during Guided Setup and you may

not ever need to change them.

If you have a loss of signal and wish to diagnose the problem, or you need to re-point

your satellite dish, or if you add additional equipment, you can select this to

reconfigure your satellite dish setup.

This screen shows approximate pointing information for your

satellite dish. You can also use this screen to check the strength of the signal received

from each transponder on a selected satellite dish. It shows you the signal strength

from individual transponders one at a time. To be sure you receive all of your channels,

you should check signal strength on all transponders.

A transponder is a piece of radio equipment on a satellite. DIRECTV’s transponders

receive information from DIRECTV and rebroadcast it to your satellite dish. Different

channels are rebroadcast by different transponders, and different satellites have

different numbers of transponders.

Note: You can check signal strength while you adjust the pointing of your satellite

dish. The signal strength meter on this screen provides audio feedback—a tone that

becomes higher pitched as the signal gets stronger. You may be able to turn the volume

on your TV up so you can hear the tone while you adjust the position of your satellite

dish. Alternatively, you might have someone watching the signal strength meter and

then reporting through a cell phone or walkie-talkie to the person who is adjusting the

satellite dish.

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When you first come to this screen, it shows signal strength for the transponder that

carries the current channel. If you are having trouble with a specific channel, tune to

that channel, then come to this screen to check the signal for that transponder.

• To change the transponder, use the UP arrow to highlight the transponder number.

Press the RIGHT or LEFT arrow to change the transponder. It is best if each

transponder has a signal strength above 60.

If you have an Oval, 2 or 3 satellite dish, you can check the signal strength from

transponders on each satellite.

• To change the satellite, press the UP arrow until the satellite number is highlighted.

Press the RIGHT or LEFT arrow to change the satellite.

• Press the DOWN arrow to highlight the transponder number, then press LEFT or

RIGHT arrow to check the signal on different transponders.

If your signal strength is low, see “Satellite Signal Troubleshooting,” on page 6.

After selecting this, you need to enter a safety code

(press THUMBS DOWN three times, then press ENTER). This option lets you repeat

Satellite Dish Guided Setup. For more information, see page 3 of this document.

Only use this feature if directed to do so by a

professional installer or a DIRECTV customer service representative. In most cases,

you can use Satellite Dish Guided Setup, rather than this option.

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The Receiver makes a daily call to communicate with the DIRECTV and TiVo

Services, so a telephone line should be connected to it, as described in the Installation

Guide. The Receiver makes a brief daily phone call to get updates to the TiVo Service,

TiVolution Magazine, and Network Showcases, and for Pay Per View functionality.

You can see details of the daily call on the screen, including the

time of the last successful call and last call attempt, and the status of the last call.

Underneath the call details are the menu options ,

and . If your area code has changed and/or you need to

choose a different dial-in number, you will need to change your dialing options. You

should make a test call after any changes to your dialing options.

After selecting , the screen

will display and the call will start automatically. When the call has finished, press

SELECT to continue.

Under normal use, you do not need to make the daily call

manually. However, for troubleshooting or other unusual circumstances, you may wish

to use this option.

After you start the call, the status indicator reads “Starting Up.” The status will update

as it cycles through various states. You can watch TV and use your Receiver while the

call is in progress. The Receiver typically uses the phone for less than ten minutes

during a daily call.

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Selecting this displays the screen,

from which you can change the following settings:

•Use this option to change the number the Receiver uses to

make test calls and daily calls. See page 89.

•Use this option to set a prefix that must be dialed before the

Receiver uses the dial-in number, for example, to reach an outside line.

See page 90.

•Use this option to set a prefix to turn off call waiting.

See page 90.

•Use this option to tell the Receiver to dial using either tone or

pulse mode. See page 90.

•Use this option to turn “Phone Avail.” Detection on

or off. See page 91.

•Use this option to turn Dial Tone Detection on or off. See

page 91.

•Use this option to make a phone call to test your

Phone Dialing Options. See page page 91.

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The number your Receiver is currently using to call the TiVo

Service is displayed on the screen. To change it:

1. Select “Set Dial-In Number” on the screen. The

screen displays.

2. Use the number keypad on the remote to set the area code, then press SELECT. If

you changed the area code, or if the Receiver has not made a daily call in the last

twenty-four hours, the screen appears and the Receiver calls the

TiVo Service. After the phone call, press SELECT. The screen

appears.

3. Use the UP/DOWN arrow to choose one of the numbers on the

screen. The Receiver will use this number to access the TiVo Service. After you

press SELECT, the screen will appear.

• If your area code has no access numbers, you can press the LEFT arrow to

return to the screen and try to enter a nearby area code.

• If none of the numbers listed on the screen are in your local

calling area, select “None of the above.” The screen will

appear.

4. The screen appears if you selected “None of the above” on the

Dial-In Numbers screen. Select “Request 800 number authorization” on the

screen. This temporarily authorizes you to use the toll-free number

and submits a request to TiVo Customer Care. TiVo’s policy is to allow you to use

the toll-free number if there are no local numbers available. TiVo will research

available dial-in numbers at your location and send a message to your Receiver

authorizing you to use the toll-free number, or suggesting a local alternative.

5. The screen appears after you have chosen a dial-in number. You

should use this screen to tell the Receiver which dialing format to use. For

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example, should the dial-in number be preceded by your area code and should a

“1” precede the area code? In some areas, even local numbers must be dialed using

the area code. Press SELECT to return to the screen.

6. To test your new dial-in number, select “Test Phone Connection Now.” The

screen appears and a test phone call begins. When the call

completes, you should see the message “Test Succeeded!” Press SELECT to return

to . (If the phone call does not succeed, see “Phone

Troubleshooting,” described on page 92.)

You can use this screen to specify a prefix if the Receiver needs to use

one to reach an outside line (for example, the Receiver may need to dial “9” before it

dials out). Use the number keys on the remote control to enter the prefix. Press the

PAUSE button after you have entered the prefix. This will insert a comma, which will

create a two second pause after the prefix is dialed. If you make a mistake, use the

BACK button to backspace.

If you have call waiting, you may choose to disable it while

the Receiver is making a call, so that the Receiver’s phone call is not interrupted. If

you do not disable it, the Receiver may drop the call and allow the second call to ring

through, depending on your phone system. The Receiver will then try its call again

later. The most common code that phone companies use to disable call waiting is *70

(check with your phone company to find out how to disable call waiting in your area).

If you make a mistake, use the BACK button to backspace.

If your phone system uses pulse dialing, rather than tone dialing, you

can change the setting here.

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This setting is off by default. When

is on, the Receiver can determine whether the phone line is in use by

detecting voltage on the line. This allows it to avoid disrupting a call in progress (such

as another modem call).

However, if you are experiencing “Failed, Line unavailable” errors, or if the Receiver

is not making daily calls, you may have a low-voltage phone system that the Receiver

cannot detect. In this case, try selecting “Off” for .

With turned off, the Receiver must pick up the line to check

for a dial tone. If you are on the phone when the Receiver tries to call, you may hear a

click on the line. If you have another modem call in progress (on your computer or

other device), that call may be disrupted if the Receiver attempts to make a service

call.

If you turn off and you have a standard dial-tone, turn on

(described next).

This setting is on by default. If you leave it on, the Receiver

will check for a dial tone before it starts dialing. However, if you have a non-standard

dial tone (for example, an analog PBX system), or a stuttering dial tone (as some voice

messaging systems have), the Receiver will be unable to detect the dial tone and will

not make its daily call.

After changing , you should

select . The Receiver will make a short phone call with

the new settings. If the test is successful, press SELECT to continue. If the test is not

successful, you may have to change some phone dialing options; see “Phone

Troubleshooting,” described on page 92.

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This screen provides a list of hints for troubleshooting problems with your phone

connection. To view all of the hints, use the CHAN DOWN button to scroll down the

page; use the CHAN UP button to scroll up the page.

You can set your remote control to control your TV’s power, muting and volume here.

You can also set your remote control to control the power, muting and volume on your

stereo (if you have a stereo hooked up). See your Installation Guide for details.

Your time zone and Daylight Savings Time setting is detected automatically through

the DIRECTV satellite signal. The satellite information sets the clock to be accurate at

your billing address. You might want to change these settings manually if you

temporarily move the Receiver to a new location. You can change these settings here.

• Use the UP and DOWN arrows to choose a time zone, then press SELECT. The

screen will appear.

•The screen lets you determine whether or not your Receiver

should use Daylight Savings Time. After you have made a selection, you are

returned to .

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runs tests on the Receiver’s signal, tuning, access card and phone

connection. When a test finishes, the screen displays whether the test succeeded or

failed. You can also see the ID Number for your DIRECTV access card on this screen.

The tests begin as soon as the screen appears.

If the tests succeed, press SELECT to return to . If the tests

fail, press SELECT to retry them or LEFT arrow to return to .

• If the Signal or Tuning test failed, you need to troubleshoot the signal from

your satellite dish. For hints, see “Satellite Signal Troubleshooting” on page 6.

• If the Access Card test failed, check your Access Card. The proper side of the

Access Card that came with the Receiver should be inserted firmly into the slot

on the back of the Receiver. If you have inserted the correct card firmly, and the

Access Card test is still failing, see the Customer Support information on the

back of this manual.

• If the phone connection test fails, see “Phone Troubleshooting,” described on

page 92.

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If you have a Sony VCR you can set up your Receiver to control it. Your Receiver

will:

• Start your VCR automatically when you choose “Save to my VCR,” from the

screen (described on page 40).

• Pause your VCR if you pause the program.

• Stop your VCR automatically when the program is done.

The Receiver will not rewind your video tape.

1. After selecting VCR Control, the next screen checks whether you have a Sony

VCR. If you select “Set up my Sony VCR,” you will see the VCR Control

Checklist. Make sure you have complete each of the items on the checklist before

pressing SELECT. When you press SELECT, the VCR Code screen appears.

2. From this screen, you will select a VCR code. The Testing VCR screen will appear

and initiate a test of your VCR. If the test is unsuccesful, you can press RIGHT

arrow to return to the VCR Code screen and select a different code.

3. If the test is successful, a confirmation screen appears. Choose “Yes, done setting

up VCR control.”

This is where you can find the Receiver’s serial number, the manufacturer and model

number, the TiVo software version, information about recent service calls, and the

Receiver’s storage capacity. You’ll need some of this information if you call Customer

Care for support. You can use CHAN UP/DOWN to see all of the screen.

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Most of these options erase information and restore your Receiver’s original, factory

settings. These actions cannot be undone. Typically, you will not have reason to use

them. When you SELECT any of these actions, a warning screen appears. To cancel

the action, leave the warning screen (for example, by pressing LEFT arrow or the

LIVE TV button). To complete the action, you must press THUMBS DOWN three

times, then press ENTER. This safety code helps ensure that your system is not reset

accidentally. (Even if your cat tap dances on your remote control.)

This selection shuts down the Receiver and then starts it up

again. It will not affect recorded programs, your Season Passes, WishLists or

. If you call customer support with a technical problem, you may be

asked to restart the Receiver.

This selection removes all Thumb ratings

and deletes the list of under . It does not

delete that have been recorded and are in the .

This selection clears all program

guide data (details of which shows will play on which channels), cancels all Season

Passes and any scheduled recordings, and removes all Thumb ratings. It does not

delete programs in the . A screen informs you that the Receiver will

begin gathering new program data. In one or two days, the Receiver should have up to

two weeks of new program data.

If Parental Controls are on, you must enter the

current password to complete this selection. This selection clears all

recordings, the Program Guide data, the Receiver’s and recording history,

all Season Passes, WishLists, Thumb ratings, , and setup

information. It also clears the current password and resets to the

factory specified default. Completing this process may take over an hour.

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Sony, DIRECTV and TiVo are dedicated to providing you with quality support and

customer service. If you have questions or difficulties that you cannot resolve using

the tips in this troubleshooting section, we would like to hear from you.

Call the at 1-877-838-7669 if you need help:

• Connecting your Receiver to your TV and other A/V equipment.

• With Guided Setup or daily phone calls that are failing.

• With a Receiver that does not function properly even after restarting it.

• With other questions regarding the Receiver or Remote Control.

Please check the Troubleshooting section of the Installation Guide for details before

requesting service from Sony.

Call at 1-800-DIRECTV (1-800-347-3288) if

you need help:

• Activating or using a feature of the DIRECTV or TiVo Services.

• Understanding an onscreen message from DIRECTV or TiVo regarding your

service.

When you call either Sony or DIRECTV and TiVo, you’ll need to provide your model

number, access card number and TiVo Service Number, all of which are located on the

inside of the back cover of the Installation Guide or on the screen

under .

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• From live TV, press the GUIDE button on the remote to display the program guide.

You can use the CHAN UP/DOWN button to scroll the list a page at a time and use

the FORWARD and BACK buttons to go forward and back in time.

• You can pause for a total of 30 minutes. After 30 minutes, the video will start

playing again, 30 minutes behind “real time.”

• The length of time you can rewind depends on how long you have been watching

the same channel. The recording starts over each time you change the channel, so if

you have just changed the channel, you won't be able to rewind very far (the green

area on the Status Bar will be very small). You can store up to 30 minutes of the

current channel. If you have been watching the same channel for more than 30

minutes, you can rewind for 30 minutes.

• Yes, you can watch what is recording as it is being recorded. You can also watch

any program stored in the while another program is being

recorded.

• If you have an antenna or cable signal in addition to DIRECTV, you can watch

programs carried by that signal—without the TiVo service—while your Receiver is

in standby mode. For more information, see page 80.

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• You can only rewind Live TV to the point where you last changed the channel.

When you change the channel, you skip ahead to the current time on the new

channel, and start recording fresh, on that channel. If you are behind live TV and

watching something you still want to see, you shouldn’t change the channel.

• Press PLAY to bring up the Status Bar. If the white line is at the right edge of the

green area, you are caught up to live TV. If the white line has green to the right of

it, you are watching delayed TV. To catch up to live TV, press the ADVANCE

( ) button. For more information on the Status Bar, see page 37.

• Your Receiver downloads program information throughout the day from your

satellite connection. It takes a day or two for the Receiver to get all of its program

data (up to 14 days) after you have completed Guided Setup.

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• When watching live TV, typing a channel number and pressing ENTER/JUMP

jumps to that channel. Press ENTER/JUMP again if you want to go back to the

prior channel.

• You may be using a channel list that does not include the channel you want. Use

the number buttons on the remote control to enter the channel number, then press

the ENTER button. For more information on using a channel list see Tour Two on

page 16, and “Customize Channels” on page 68.

• The channel you want may be showing a program that exceeds a limit set with

. In this case, you will be able to tune to the channel, but will see

only a black screen with a notice that a limit has been exceeded. For more

information, see page 70.

• Check to make sure you are subscribing to the channel you are trying to tune to.

Tune to the channel and read the message at the bottom of the screen.

• The Favorite Channels list is empty until you put channels in it. For more

information, see “Tour Two: The DIRECTV Advanced Program Guide™” on

page 16, and “Customize Channels” on page 68.

• If category filtering of the Program Guide is turned on, channels on your list of

favorites may be being filtered out. You can use the Program Guide’s Display

Options to turn off filtering. For more information, see “Customize Channels” on

page 68.

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Your Receiver is having trouble tuning to the channel you are on. Follow these steps to

restore the video:

• Try changing channels. If you see the same message on every channel, your video

cable may have come loose. Check to make sure all the cable connections on the

back of your Receiver are secure.

• If multiple channel changes do not work, try restarting your Receiver. From

or , choose , then ,

then . Follow the instructions on the screen to restart the

Receiver.

• In unusual circumstances, stormy weather may interfere with your satellite signal.

If this is the case, the signal should return when the weather changes.

• Try replacing your video cables to determine if one of your cables is bad.

• The position of your satellite dish may have changed and you may have to re-

position it. Professional installers are available in most areas to position satellite

dishes. You can also find positioning information by repeating Satellite Dish

Guided Setup, available by pressing the MENU or TiVo button, then selecting

and then . (See page 3.)

• There may be an obstruction (for example, trees) between the satellite dish and the

sky. If this is the case, you may have to change the position of your satellite dish.

• Some sports events may be blacked out in areas that are considered local areas for

the events.

SONY COMBO 2 VG.book Page 102 Friday, December 1, 2000 12:05 PM

• Try changing channels.

• Press the PAUSE button on the Receiver Remote Control, then press BACK to

move back a frame or two, then press PAUSE again to resume play.

• Press the MENU button to go to the , then press the LIVE TV

button to return to live television.

• Restart your Receiver. From select , then

. You will see the screen and the system will restart

within about 45 seconds.

• First, try to restart your Receiver. From select ,

then . You will see the screen and the system will

restart within about 45 seconds.

• Any time you have a problem with your system, you can run a system test. To run

the test, from , select . The system test checks the

Receiver’s signal, tuning, access card and phone connection.

• You may be able to fix the problem yourself. Try restarting the Receiver: From

select , then . If you cannot

fix the problem, call DIRECTV and TiVo Customer Support at 1-800-DIRECTV

(1-800-347-3288).

SONY COMBO 2 VG.book Page 103 Friday, December 1, 2000 12:05 PM

• Your Receiver may not have all its program guide data yet. When you first begin to

use your Receiver, it begins to download Program Guide information from

DIRECTV’s satellites. It takes a day or two before full information (up to 14 days)

is available for you to use. If you cannot find a specific show that you know is on,

information for that show may not have been downloaded and indexed yet. Wait a

few hours and then try to find your program again.

• The Program Guide may be using a channel list that does not include the channel

you are looking for. Programs on channels that are not in the current channel list do

not appear on the Program Guide but do appear under .

You can change the channels in a channel list, and change the channel list that the

Program Guide uses. For more information, see “Customize Channels” on page 68.

• For a description of each icon’s meaning, see the Glossary of Icons on the inside

back cover of this guide.

• Unfortunately, there is no way to bring back a program that has been deleted from

. You can choose to save programs longer though. From

, highlight the program you wish to save longer and use the

RIGHT arrow to display the screen. Here you can choose

“Save until I delete,” or choose “Save Until...” and set a date when the program

may be deleted.

SONY COMBO 2 VG.book Page 104 Friday, December 1, 2000 12:05 PM

• Be sure also that you pay attention to conflicts. You may choose not to approve any

conflict that says it will delete a program sooner than you want.

• If the program was a Season Pass, you may have too many Season Passes. In order

to accommodate all of your Season Pass requests, programs may occasionally be

saved for as little as one day. Try deleting some Season Passes.

• You can archive special recordings to a videotape to preserve them longer. From

the program's screen, choose “Save to VCR.” (For more

information on saving to VCR, see page 41.)

• You can only record one program at a time, but you can watch any program from

while another is recording.

•From the screen, select . From there, select

the .

• If you change the channel while a program is recording, you will be given the

option to cancel the recording.

• To cancel a scheduled recording: In the , select the program. A Program

Information screen will appear. Select “Cancel this recording.”

SONY COMBO 2 VG.book Page 105 Friday, December 1, 2000 12:05 PM

• The TiVo Service cannot predict whether a sporting event might go into overtime,

but we provide a feature that lets you add from one extra minute to three hours at

the end of a recording. We even call the feature the “Overtime Scheduler.” The

Overtime Scheduler hastwo options: Start Recording and Stop Recording. Both are

available on the screen. You can even use the Overtime

Scheduler to change the scheduled end of a recording while the program is still

being recorded. You can use the Overtime Scheduler with any kind of program, not

just sports. For more information, see on page 60.

• You can create a WishList to set up recordings for programs that are not yet listed

in the Program Guide. For example, create a keyword WishList that uses the

program’s title as the keyword. For more on creating WishLists, see page 46.

• Yes. If you own a Sony VCR, you can use the IR connection to save programs to a

videotape in the VCR using the “Save to VCR” function. See page 41 for more

information.

• No, the Receiver does not copy or archive recordings to any device other than a

VCR.

• Press the ADVANCE button () on the remote to go to the end of a recording you’re

watching. Press it again to go to the beginning.

SONY COMBO 2 VG.book Page 106 Friday, December 1, 2000 12:05 PM

• Use the CLEAR button on the remote, or select CLR in the on-screen letter

keypad. To remove one letter, select DEL in the letter keypad or press the BACK

button on the TiVo remote.

• Your Receiver can save a limited number of programs, and then it runs out of

space. Usually, it then begins to delete old programs to make room for new

recordings. However, if you have marked too many programs in the

“Save until I delete,” (programs marked “Save until I delete” have a green

circle beside them) your Receiver may tell you that you do not have enough space.

To make space, delete some of the programs listed in the . You

can delete a program by highlighting its title in , then pressing

CLEAR. On the confirmation screen that appears, press SELECT.

• DIRECTV’s satellites update your Receiver’s internal clock. If you find that the

Receiver’s time is consistently wrong, you can change the hour (Time Zone) and

Daylight Savings Time settings manually, as described on page 83. If the clock still

shows the wrong time, you can call DIRECTV and TiVo Customer Support at

1-800-DIRECTV (1-800-347-3288).

SONY COMBO 2 VG.book Page 107 Friday, December 1, 2000 12:05 PM

• If this happens, one of the first things you can do is check to

look for an explanation of why the program did not record. is

the first selection available in the , and is explained on page 64. Here are

some reasons why a program may not be available in :

• The program may have been canceled by the network.

• You may have two season passes that were on at the same time this week. Only

one can be recorded. The Receiver records the Season Pass with the higher

priority. To change priority settings on Season Passes, go to

and select “Season Pass Manager,” described on page 63.

• The program may have been deleted from by someone

else.

• You may have gotten a conflict when requesting another program, and the

proposed solution was to delete the missing program earlier than planned.

• The Receiver may have lost power somehow during the time the program was

broadcast.

• With satellite broadcasts, the amount of recording space the Receiver needs varies

from channel to channel and from show to show. In general, the more action you

see on your screen, such as in fast-moving sports or action movies, the more

recording space is required. The space required for each show you record affects

the total hours of recording capacity in your Receiver.

SONY COMBO 2 VG.book Page 108 Friday, December 1, 2000 12:05 PM

• You can tell the Receiver how long you want to keep recordings. By default, all

programs except Pay Per View events are kept for at least two days. After that,

programs may be deleted to make room for other recordings you request.

Recordings of Pay Per View events are kept until you delete them. TiVo uses this

information to figure out not only what space will be available but when it will

become available. If enough space will not be available, TiVo tells you which

programs it would delete to make more room. However, you always have the final

say on how long the Receiver keeps recorded programs. You can delete programs

at any time and can always change how long a program is saved by changing the

“Save Until…” option described on page 41.

SONY COMBO 2 VG.book Page 109 Friday, December 1, 2000 12:05 PM

•For to work, they must be on and must not be temporarily

disabled. Whenever you enter a password to bypass ,

become temporarily disabled. If they are disabled, you can re-enable

them on the screen (found under the ), or by

putting your Receiver in standby mode and then taking it out of standby. For more

information, see “Parental Controls” on page 70.

• No, you don’t. You can enter the current password to temporarily disable

. If they are disabled, you can re-enable them on the

screen (found under the ), or by putting your Receiver in standby

mode and then taking it out of standby. For more information, see “Parental

Controls” on page 70.

• If you have lost your password, you can call DIRECTV and TiVo Customer

Support at 1-800-DIRECTV (1-800-347-3288).

SONY COMBO 2 VG.book Page 110 Friday, December 1, 2000 12:05 PM

• It is typically a short call, less than ten minutes. When the TiVo software is being

updated, it may take longer, but this happens rarely (a few times a year).

• If you use a wireless phone connection, retry the call with the Receiver connected

to an outgoing line by a phone cord connected to a standard wall jack.

• Verify that your phone line is working by connecting a phone to the phone cord and

checking for a dial tone. Make sure the phone cord is connected to the Receiver

and the wall jack.

• Try another local dial-in number from the screen. To get to

, from , select , then

, then , then

• You may need to change your from the default. After

making changes, make a test call. (Choose “Make Test Call” from the

screen.) If the test call succeeds, choose “Make Daily Call Now.”

• If you have voice mail or use another non-standard dial tone, go to

, then , then , then

. Turn off “Dial Tone Detection.”

• If you have call waiting, go to , then ,

then , then . Disable call waiting by

entering the correct prefix in “Call Waiting Prefix” (usually “*70,”).

SONY COMBO 2 VG.book Page 111 Friday, December 1, 2000 12:05 PM

• If you dial a prefix for outside lines, go to , then

, then , then . Set a “Dial

Prefix”—for example, “9,”(nine, followed by a comma for a pause).

• Your phone line may have low voltage. Try setting “Phone avail. detection” to

“Off” under Dialing Options, described on page 91.

• If you have a caller ID box, try removing it from the line since some models

interfere with the Receiver modem's ability to make a call.

• If you have a cordless telephone, fax machine, or computer modem connected to

the same line, go to , then , then

, then . Ensure that “Phone avail.

detection” is set to off.

• It could be that you have too much line noise to make a connection. The Receiver

ships with a 50 foot phone cord. Try a shorter cord, or you can buy a line noise

filter at your local electronics store.

• The Receiver should be plugged in to a land-based phone line at all times to

receive the TiVo Service and DIRECTV Sports packages, and to communicate the

purchase of Pay Per View events.

SONY COMBO 2 VG.book Page 112 Friday, December 1, 2000 12:05 PM

• Calling the TiVo Service via your local dial-in number is the same as making a

local telephone call.

• No, because your receiver only calls DIRECTV periodically and a toll free number

is used to make the call.

• When you pick up the phone, the Receiver will interrupt the download process and

free the phone line for your call. The Receiver will attempt its call again later.

• The Receiver will continue to attempt to call several times a day until it is

successful. You can check the status of the phone calls by going to

and looking at the screen.

SONY COMBO 2 VG.book Page 113 Friday, December 1, 2000 12:05 PM

• Alternate audio tracks are not available for all programs. If a program has an

alternate audio track, you can select it through the Channel Banner. See “The

Channel Banner” on page 35.

• Programs are recorded with only one audio track, either the primary or an alternate

audio track, so you cannot select an alternate audio track on a recorded program.

• If you are watching a live program, but are not caught up to live TV (i.e., you could

use the FORWARD button to move forward through the program), alternate audio

will not be available until you catch up with live TV.

• There may be an alternate language selected in . To check, press

the MENU button to see the , then select , and

then . Select “Audio Options,” then “Audio Language.” Make sure

the language selected is the one you want to hear.

• An alternate audio track may be selected. See “The Channel Banner” on page 35.

SONY COMBO 2 VG.book Page 114 Friday, December 1, 2000 12:05 PM

• If it is on now, tune to the channel carrying the program and press SELECT.

• If it is on later, go to live TV, press the GUIDE button to see the Program Guide.

Highlight the program’s name and press SELECT. For more information, see page

77.

• You can cancel Pay Per View purchases before the program airs on the

screen. For more information, see page 76.

• Pay Per View purchases made by phone must be canceled by phone as well. (A

$5.00 order assistance fee is charged for Pay Per View orders made by phone.)

• It may be too late to purchase the program you want. To quickly see other times the

program will be on, do this: In Live TV, tune to the station carrying the Pay Per

View program you want. There should be a notice saying “This showing is no

longer available.” Press GUIDE to see the Program Guide. Press the RECORD

button to see for the program. Select “View upcoming

showings.” To see live TV again, press LIVE TV.

• In general, Pay Per View events can be ordered through the Receiver within 24

hours of their air time. If you are seeing a message that says cost information is not

available, you can wait until less that twenty-four hours before the program airs

and try again.

• If the program exceeds a limit set with , you may need a

password to view it. See “Parental Controls” on page 70.

SONY COMBO 2 VG.book Page 115 Friday, December 1, 2000 12:05 PM

• If you are attempting to order a Pay Per View selection with your remote control

and cannot, call DIRECTV and TiVo Customer Support at 1-800-DIRECTV

(1-800-347-3288).

• Information about Pay Per View programs you have purchased using your remote

control is available in the under . For more information,

see page 76.

• You cannot cancel Pay Per View orders that you have watched, recorded, or tuned

to.

SONY COMBO 2 VG.book Page 116 Friday, December 1, 2000 12:05 PM

• You can program the Receiver’s remote control to control some functions of your

television or audio/visual equipment. For more information, see your Installation

Guide.

• Your remote control’s batteries may be weak. If its batteries are weak, the red light

on the end of the remote control will not flash when you press buttons. See the

Installation Guide for directions on installing batteries in your remote control.

SONY COMBO 2 VG.book Page 117 Friday, December 1, 2000 12:05 PM

• Press the TiVo button, then select , then , then

“TiVo’s Suggestions”, then “No.”

• Without the TiVo Service, your Receiver will have no TiVo functionality. The

Receiver uses the TiVo Service to record shows you request, provide Season

Passes, allow you to search for programs by name, and so on. The TiVo Service

also provides you with new , and .

Lastly, the Service keeps your Receiver updated to make sure you have all the

latest functionality you will want in the future.

• At TiVo, we absolutely respect and guard your right to privacy. We have a privacy

policy that maintains complete viewer confidentiality. TiVo has created a very

sophisticated system with both protection and customization for our viewers in

mind. It is TiVo's promise to you that you will always maintain control over your

personal information. For more information, see the TiVo Privacy Promise in

Chapter 8.

SONY COMBO 2 VG.book Page 118 Friday, December 1, 2000 12:05 PM

• If you haven’t had your Receiver for very long, give it time. It may take a week or

two of use before your personal preference profile has enough data to make

interesting suggestions. The more you press THUMBS UP and THUMBS DOWN

and the more programs you record, the better will be.

If other members of your household are pressing THUMBS UP on shows you

don’t care for, and vice versa, you may find is making some

suggestions that you like, and some that are more appropriate for other members of

your household.

• No, everything is saved – your personal preferences, your , and your

programs – regardless of the length of time you have lost power. The

only thing you might miss is a recording that was scheduled to occur during the

time the power was out. (We can’t work miracles.)

• Your personal TV preferences are based on programs you have rated with

THUMBS UP and THUMBS DOWN. Also, any program you record that does not

already have a Thumb rating is automatically given one THUMB UP. (For more

details, see page 56).

SONY COMBO 2 VG.book Page 119 Friday, December 1, 2000 12:05 PM

SONY COMBO 2 VG.book Page 120 Friday, December 1, 2000 12:05 PM

SONY COMBO 2 VG.book Page 121 Friday, December 1, 2000 12:05 PM

TiVo and DIRECTV are both committed to protecting the privacy

of your personal information. TiVo’s privacy policy, which

applies to your use of the TiVo Service, is published on the web at

http://www.tivo.com. We have reprinted it here for your

convenience. A copy of DIRECTV’s privacy policy, which

applies to your use of the DIRECTV services, is sent to you with

your first invoice.

Please Note: TiVo’s privacy policy may change over time. In

addition to posting any changes on our web site, we will notify

you via a TiVo Service Message when changes are implemented.

You have our commitment that, regardless of any changes that

might be made in the future, you will remain in complete control

of your personal viewing information.

Use of your DIRECTV with TiVo Receiver or the TiVo Service

will signify your acceptance of these privacy policies. Thank you

for being a DIRECTV and TiVo customer and letting us serve

you!

TiVo knows how important personal privacy is to you, so we have

established strict policies to help protect the privacy of your

personal information. In summary, we promise that:

• No one outside your home, not even the TiVo staff or any

of TiVo's computer systems, will ever have access to any

of your personal viewing information without your prior

consent. Your preferences are personal. The TiVo Service

has no way of knowing what shows you have rated with

“Thumbs Up” or “Thumbs Down.”

• If you don't want even your anonymous viewing

information (information that does not identify you or

your household) used in any way, simply tell us by calling

our toll-free telephone number (1-877-FOR-TIVO).

DIRECTV has a Service Agreement which applies to your receipt

of DIRECTV services. A copy of the DIRECTV Service

Agreement, which includes the DIRECTV privacy policy, will be

sent to you with your first DIRECTV billing statement.

SONY COMBO 2 VG.book Page 122 Friday, December 1, 2000 12:05 PM

In order to provide you with a better, more satisfying television

experience – Personal TV – TiVo Inc. (“TiVo”) collects and uses

certain types of information, as described in this Privacy Promise.

The Subscriber Information (defined below) you provide to the

TiVo Personal TV Receiver (“Receiver”) in your house and to us

at TiVo enables your Receiver to select programs you want it to

record and to suggest programs you might enjoy.

By using your Receiver and TiVo Service, you consent to: (a) the

provisions of this Privacy Promise and (b) the privacy preferences

explained in Section 5.1. This Privacy Promise explains our

commitments to your privacy in the following areas:

In discussing the

kind of information TiVo collects, it is important to distinguish

between anonymous information and other information that

specifically identifies you or your household. Too often,

people refer to “personal information” or “personally

identifiable information” without really making clear what

they mean. TiVo has developed the following definitions to

help clarify this important issue. We use “Subscriber

Information” as a general term that refers to any information

relating to you or your use of the TiVo Service. The following

are more specific types of Subscriber Information.

means information about your

TiVo Service account, including your Contact Information

(defined below) and other information linked to your

Contact Information such as the model and serial number

of your Receiver, your zip code, your TV programming

source (cable, satellite or an antenna), the type of cable

hook-up (digital or analog) and level of service (basic or

premium), privacy preferences, and the cable-satellite box

model that you use. Account Information also includes

information we may receive about you in a communication

from you or a third party with us. Account Information

does not include any Personal Viewing Information, as

defined below.

means information that allows

someone to identify or contact you, including, for

example, your name, address, telephone number, credit

card information, email address, or a unique identifier

associated with or linked to any of the information

described in this sentence.

means information about

the operation of your Receiver (including the version

of TiVo software running on your Receiver or

functional problems with the Receiver) which your

Receiver sends to TiVo on a regular basis. Diagnostic

Information is linked to your Account Information but

it does not include any Personal Viewing Information.

SONY COMBO 2 VG.book Page 123 Friday, December 1, 2000 12:05 PM

means information

about the viewing choices that you and those in your

household make while using your Receiver, if that

information is linked to or associated with your Contact

Information. Personal Viewing Information includes

information about your household’s TV viewing

preferences, such as the programs you like to watch, the

degree to which you like the programs your Receiver has

selected for you (such as "Thumbs Up" or "Thumbs

Down"), and the commercials you watch or skip when you

view programs your Receiver has recorded for you. Your

Receiver stores and keeps track of your Personal Viewing

Information.

means information

about viewing choices that you and those in your

household make while using your Receiver, but is not

associated with or linked to any Contact Information

whatsoever. Anonymous Viewing Information is not

linked to or associated with you or your household in any

way; it does not permit the identification of individual

persons or households. We receive Anonymous Viewing

Information from your Receiver. All Contact Information

is removed from the Personal Viewing Information in your

Receiver, and then it is transmitted to TiVo as Anonymous

Viewing Information. In addition, we employ further

technical measures to ensure the anonymity of

Anonymous Viewing Information.

Anonymous

viewing information is viewing information that does not

identify you as an individual or household. This means it

is not linked to you or your household in any way. We may

use anonymous viewing information to benefit TiVo and

strengthen our efforts to encourage the television industry

to better serve the interests of TiVo subscribers. If you

don't want anonymous viewing information used in any

way, simply tell us by calling our toll-free telephone

number.

When you register as a subscriber

to the TiVo Service, you agree to provide us with

requested Account Information, and signify your consent

to the collection, use and disclosure of such Account

Information as specified in this Privacy Promise. After

registering, you set up your Receiver to receive the TiVo

Service in your home and you “tell” the Receiver your zip

code, your programming source (cable, satellite, or

antenna) and the cable-satellite box model that you use.

When your Receiver initializes itself, it sends this

information to TiVo. TiVo collects Diagnostic Information

from your Receiver on an ongoing basis, but Diagnostic

Information DOES NOT include any Personal Viewing

Information.

In order for your

Receiver to provide you with Personal TV, it will gather

Personal Viewing Information when you use it. Personal

Viewing Information is stored on your Receiver. We have

worked very hard to ensure that no Personal Viewing

Information is sent to TiVo without your consent. All

Personal Viewing Information stays on the Receiver and

does not get transmitted to TiVo without your consent. Not

SONY COMBO 2 VG.book Page 124 Friday, December 1, 2000 12:05 PM

even our TiVo staff has access to your Personal Viewing

Information unless you choose to disclose it to us or other

parties. You may consent to TiVo’s collection of Personal

Viewing Information by changing your privacy

preferences as provided in Section 5.1.

Your Receiver sends

Anonymous Viewing Information to TiVo on an ongoing

basis. You may choose to limit our collection of

Anonymous Viewing Information as described in Section

5.1.

We use your Account Information

to establish and service your TiVo account, bill you for

TiVo services, offer you new services when they are

available, and other legitimate business purposes. For

example, we use your name, address, email address, and

phone number to create your account with TiVo, to

communicate with you regarding new services, and to

exclude you from offers for services you may already

have. We use your credit card information to bill you for

TiVo services. Knowing your zip code, programming

source, and information about your cable or satellite box

model allows us to determine which programming

information (i.e., times and channels of programs) to send

to your Receiver.

We use your Account Information to communicate with

you about upcoming features in the TiVo Service or

promotions that might interest you. You may opt not to

receive communications in the future as explained in

Section 5.1. We also use your Account Information in

aggregate form (i.e., excluding any Contact Information)

to generate demographic profiles of our subscribers as a

whole to assist us to, for example, identify future

subscribers to the TiVo Service or other services.

TiVo uses Diagnostic Information to help with the

investigation of technical problems you may have with

your Receiver.

Your Receiver uses your

Personal Viewing Information to tune, schedule, record,

and recommend programs for you. The Receiver may also

use this Personal Viewing Information to select

advertisements or other promotions for you that you may

be interested in. TiVo does not collect your Personal

Viewing Information without your consent; your Receiver

accomplishes this personalization without sending any

Personal Viewing Information to TiVo. All the “smarts”

are in the Receiver in your home.

If you expressly choose to allow TiVo to collect your

Personal Viewing Information (by changing your privacy

preferences as explained in Section 5.1), TiVo will use

your Personal Viewing Information in the same way it uses

Anonymous Viewing Information. If, in the future, we

plan to change our use of your Personal Viewing

Information, we will notify you of such planned changes

and offer you the opportunity to opt in to our out of our

SONY COMBO 2 VG.book Page 125 Friday, December 1, 2000 12:05 PM

collection and use of your Personal Viewing Information,

as provided in Section 9.1.

We use Anonymous

Viewing Information to develop reports and analyses

about what programs, advertisements, and types of

programming our subscribers (as a whole or in subgroups)

watch or skip, or for other programming or advertising

research. For example, we use Anonymous Viewing

Information to develop inferences that people who watch

show X also watch show Y. We also use Anonymous

Viewing Information to help with the investigation of

technical issues with our systems.

We disclose aggregated Account Information

and aggregated Anonymous Viewing Information and any

reports or analyses derived therefrom, to third parties

including advertisers, broadcasters, consumer and market

research organizations, movie producers, and other

entertainment producers.

We reserve the right to disclose

to our hardware manufacturing partners (for example,

Sony and Philips) the Account Information and

Anonymous Viewing Information of subscribers who use

a Receiver made by that manufacturing partner, as well as

Personal Viewing Information (but only if you have

expressly consented to our collection and disclosure of

Personal Viewing Information) we collect from the

Receivers manufactured by that manufacturing partner.

However, TiVo contractually binds our manufacturing

partners to comply with the provisions of this Privacy

Promise; our manufacturing partners are legally liable for

misuse of Subscriber Information.

We use

contractors to help with some of our operations. Some of

these contractors will have access to our databases of

Subscriber Information on a temporary basis for specific

tasks. TiVo also uses third parties to help with certain

aspects of its operations, which may require disclosure of

your Subscriber Information to them. For example, TiVo

may use a third party to communicate with you (via

telephone, email, or letter) about your account or

upcoming features or services, to mail rebate checks, to

process and collect payment for your TiVo Service via

your credit card, to generate demographic profiles based

on Subscriber Information of current TiVo subscribers,

and to perform other work that we may need to outsource.

TiVo contractually binds these contractors and third

parties to use your Subscriber Information only as

necessary to perform the services they are asked to

perform; such contractors and third parties are legally

liable for misuse of Subscriber Information.

Although TiVo currently does

not have a parent company, any subsidiaries, joint

ventures, or other companies under a common control

(collectively, “affiliates”), it may in the future. TiVo may

share some or all of your Subscriber Information with

these affiliates, in which case TiVo will require its

affiliates to honor this Privacy Promise. If TiVo is acquired

by another company, that company will possess the

SONY COMBO 2 VG.book Page 126 Friday, December 1, 2000 12:05 PM

Subscriber Information collected by TiVo and it will

assume the rights and obligations regarding your

Subscriber Information as described in this Privacy

Promise.

Your privacy is very

important to us. Due to factors beyond our control,

however, we cannot fully ensure that your Subscriber

Information will not be disclosed to third parties. For

example, we may be legally obligated to disclose

Subscriber Information to the government or third parties

under certain circumstances, or third parties may

circumvent our security measures to unlawfully intercept

or access your Subscriber Information.

You may choose to limit TiVo’s

collection, use, and disclosure of your Diagnostic

Information, Personal Viewing Information, and

Anonymous Viewing Information, but such choices may

also limit the services we can deliver to you. The default

privacy preferences, to which you hereby consent if you do

not request a change to your settings, do not allow TiVo to

collect Personal Viewing Information, but do allow TiVo

to collect, use, and disclose Anonymous Viewing

Information, and Diagnostic Information in manners

consistent with this Privacy Policy.

You may choose to change your privacy preferences to

allow TiVo to collect Personal Viewing Information from

your Receiver. If you do so, currently TiVo will use your

Personal Viewing Information it in the same way we use

Anonymous Viewing Information (see Section 3.2) and it

will not disclose your Personal Viewing Information to

third parties without your consent. However, if we plan to

change this policy in the future, we will contact you to

inform you of our proposed policy and offer you the

opportunity to change your privacy preferences before

such change is effective.

Even though all Diagnostic and Anonymous Viewing

Information includes no Contact Information whatsoever,

if you do not want us to collect Diagnostic or Anonymous

Viewing Information, you may request that TiVo block the

collection of Diagnostic and Anonymous Viewing

Information from your Receiver.

You may opt not to receive certain communications, which

we send to you based on your Account Information. If you

make this choice, you understand that we will not be able

to inform you about any upcoming features,

improvements, or promotions regarding your TiVo

Service.

If you would like to change your privacy preferences as

discussed in this Section 5.1, you must either (a) send TiVo

a signed written request, (b) call us at (877) FOR-TIVO to

request a change.

SONY COMBO 2 VG.book Page 127 Friday, December 1, 2000 12:05 PM

We believe

you have a right to know the Account Information

collected and stored by TiVo and to update or change any

Account Information you believe is incorrect. You may

make a request by telephone, mail, or via the web (when

available) to review your Account Information and we

will mail you a printout of your Account Information. If

you request that certain Account Information be changed,

we will make the changes to the extent commercially

practicable. In addition, we will take commercially

reasonable steps to propagate those changes to third

parties with whom we may have shared your Account

Information pursuant to this Privacy Promise.

Should you decide to

discontinue your TiVo Service, you may make that request

by telephone or mail and we will suspend billing for the

TiVo Service. After you discontinue the TiVo Service,

TiVo will maintain your Account Information only as long

as necessary for business purposes. In addition, although

we delete your Account Information from our “live”

database, your Account Information may remain in our

archives and records until it is routinely destroyed.

TiVo feels strongly about

protecting the privacy of children and encourages parents

to be involved in the television viewing of their minor

children by, for example, limiting the types of content

minor children can watch.

We have a separate

our website. However, if you register for TiVo Service on

the Web, or log in to your account preferences page (when

available) to make changes to your account or request

services, this Privacy Promise will apply to the Subscriber

Information you provide to us in those instances.

When you contact us

by email or phone regarding your account, we ask you for

certain Account Information – in order to verify your

identity – before accepting requests to make changes to

the account. We take these steps to ensure that only you or

a household member who knows your Account

Information will be able to access or change your

Subscriber Information.

TiVo uses industry-standard methods such as encryption to

secure the communication of Subscriber Information from

your Receiver to TiVo. In addition, TiVo uses industry-

standard methods of securing its databases of Subscriber

Information, including the use of firewalls. Except as

provided elsewhere in this Privacy Promise, TiVo limits

access to Subscriber Information databases to those

persons in TiVo’s organization who have a business need

for such access, including servicing your account,

informing you of service news and special TiVo offers, or

aggregating Account Information or Anonymous Viewing

Information for the purpose of conducting research, and

targeting new subscribers. However, you should know that

SONY COMBO 2 VG.book Page 128 Friday, December 1, 2000 12:05 PM

no company, including TiVo, can fully eliminate security

risks associated with Subscriber Information.

We upgrade our services to provide you with

new features on an ongoing basis, and plan to continue to

do so. However, new services and features (such as cable

TV integration, interactive TV, or electronic commerce)

may require amendments to this Privacy Promise. Before

we provide you a service that requires a substantial and

material amendment to this Privacy Promise, we will

provide you with notice of, and request your consent to,

any such change in our Subscriber Information collection,

use, and disclosure practices. When you consent to such an

amendment, its terms will supersede any inconsistent

terms of this Privacy Promise.

For example, in the future, we may develop a new program

or feature in which we propose to collect, use, or disclose

Personal Viewing Information. In that situation, TiVo will

inform you about how we plan to use and disclose the

Personal Viewing Information and will request your

express permission to do so. Such choices will be

considered “opt-in” choices.

ven though TiVo has taken

significant steps to ensure that your Subscriber

Information is never collected, used, or disclosed by TiVo

except as set forth by this Privacy Promise, technical

mistakes are possible. If such a mistake takes place, we

will take commercially reasonable steps to correct it.

Our intention is to be diligent in protecting

your privacy by strictly following our Privacy Promise to

you. If you would like to make suggestions or find out

more about our privacy practices, please call us at

1-877-FOR-TIVO (1-877-367-8486) or send us mail.

Our mailing address is TiVo Inc., 2160 Gold Street, P.O.

Box 2160, Alviso, CA 95002-2160.

The term “including” in this Privacy

Promise shall mean “including without limitation.” This

Privacy Promise supplements and is incorporated into the

TiVo Service Agreement. This Privacy Promise constitutes

the entire agreement, and replaces and supersedes all prior

agreements, between you and TiVo concerning the subject

matter discussed in this Privacy Promise. Use of your

DIRECTV Receiver with TiVo will signify your

acceptance of this Privacy Promise.

SONY COMBO 2 VG.book Page 129 Friday, December 1, 2000 12:05 PM

Welcome to TiVo! Congratulations on your subscription to the

TiVo Service. This agreement explains the terms and conditions

that will apply to your use of the TiVo Service and constitutes a

legally binding agreement between you and TiVo Inc. (“TiVo”).

By using the TiVo Service, you agree to all the terms and

conditions in this agreement.

The TiVo logo on your DIRECTV Receiver

with TiVo means that it can receive the TiVo Service offered and

provided by TiVo for personal, non-commercial use on a

subscription basis. Your activation and continued use of the TiVo

Service is subject to the terms and conditions of this Customer

Service Agreement.

You must provide us with accurate and

complete information when you activate your TiVo Service. TiVo

reserves the right to terminate your account if you give TiVo

inaccurate or incomplete information. TiVo respects the privacy

of your information and will not disclose any of your information

except as permitted in TiVo's Privacy Policy. A copy of TiVo's

carefully before using your subscription for the TiVo Service. By

using the TiVo Service, you agree to the terms and conditions of

our Privacy Policy and you understand the options TiVo provides

you with regard to your private information. The latest Privacy

Policy can always be accessed through our web site at

www.tivo.com.

The TiVo Service

gives you the ability to see and record televised programs over

which TiVo exercises no editorial or programming control

(“Third Party Content”). You understand that (a) TiVo does not

guarantee the access to or recording of any particular program,

(b) programming is not under TiVo's control, (c) TiVo is not

responsible for and has no editorial control over any Third Party

Content, and (d) TiVo has no control over the distribution of

programs. You also understand that the Third Party Content is the

copyrighted material of the third party that supplies it, is

protected by copyright and other applicable laws, and may not be

reproduced, published, broadcast, rewritten, or redistributed

without the written permission of the third party that supplied it,

except to the extent allowed under the “fair use” provisions of the

U.S. copyright laws or comparable provisions of foreign laws.

You agree that TiVo will have no liability to you, or anyone else

who uses your account, with regard to any Third Party Content.

TiVo may, at its discretion, from time

to time change, add or remove features of the TiVo Service or

change the terms and conditions of this agreement. Such changes

shall be effective upon notification by TiVo. You are responsible

for viewing any new terms and if you are dissatisfied with any

such changes to the TiVo Service or this agreement, you may

SONY COMBO 2 VG.book Page 130 Friday, December 1, 2000 12:05 PM

immediately cancel your subscription as provided in the

“Termination of Service” paragraph below. TiVo also reserves the

right to discontinue the TiVo Service altogether at any time in its

discretion.

You must be at least 18 years of age to

assume the responsibilities of this agreement. Minors may use the

TiVo Service only if one of their parents or legal guardians

assumes the responsibilities of this agreement and thereby

assumes full responsibility for the minor's use of the TiVo Service.

You agree to pay for your subscription in

advance. Your subscription fee will cover the basic service for a

residential customer using an authorized product receiving the

TiVo Service. You may have a choice of subscription options

which may change over time. You may switch options at the end

of each period. If for any reason you need to reactivate your

subscription, you will be charged a reactivation fee. If you are

signing up for TiVo Service under a promotional subscription fee,

some additional restrictions may apply. TiVo uses toll free or local

telephone calls to provide the TiVo Service. In the unlikely event

that you incur telephone charges as a result of the TiVo Service

calls, notify us immediately. You are responsible for such

telephone charges and acknowledge and agree that you shall be

solely responsible for all disputes with any telephone company

related to the same.

If you choose a subscription option with

recurring payments, you agree to allow DIRECTV to bill you at

the beginning of each period. TiVo may, at its discretion, change

the TiVo Service fees from time to time. TiVo will notify you 30

days in advance of any fee changes or new fees; you may obtain

the fees currently in effect at any time by contacting DIRECTV

and TiVo Customer Service toll-free at 1-800-DIRECTV (1-800-

347-3288). TiVo reserves the right to suspend or terminate your

TiVo Service without notice upon nonpayment of TiVo Service

fees. You agree to pay a late charge on all amounts due which

remain unpaid for 30 days. Such rights are in addition to and not

in lieu of any other legal right or remedies available to TiVo. TiVo

reserves the right to refer your account to a third party for

collection in the event of an ongoing default.

If you paid a Lifetime Service fee

for your Receiver, the TiVo Service is guaranteed for the lifetime

of that Receiver, even if you give it to a friend of family member.

The TiVo Service will be provided only to that particular Receiver

and therefore, cannot be transferred to any others you may

purchase. If you opt to pay as you go, you will be billed monthly

for your TiVo Service.

You may access and use the TiVo Service

only with a product authorized to receive the TiVo Service and

you agree not to tamper with or otherwise modify the authorized

product. The TiVo Service is provided for your personal use and

may not be resold, in whole or in part, or otherwise commercially

exploited. Except as expressly provided in this agreement, you

may not transfer the TiVo Service (See above “Definition of

Lifetime Service.”)

You may terminate your account, this

agreement, and your right to use the TiVo Service, at any time and

SONY COMBO 2 VG.book Page 131 Friday, December 1, 2000 12:05 PM

for any reason or no reason, by contacting DIRECTV and TiVo

Customer Service toll-free at 1-800-DIRECTV (1-800-347-

3288). TiVo may immediately suspend or terminate your account,

and terminate this agreement, if you breach any provision in this

agreement, if you misuse the TiVo Service, or if you fail to pay

TiVo Service fees as described in the “Subscription Fees and

Payment Authorization” paragraph above. In addition, TiVo

reserves the right to terminate your account and this agreement

for any other reason if TiVo gives you at least 30 days advance

notice. Upon any such termination of your account, you will

remain obligated to pay all outstanding fees and charges relating

to your use of the TiVo Service before termination. Unused

subscription fees are nonrefundable.

You may need to

use certain software programs to use or have full access to certain

features of the TiVo Service. You received certain software with

the purchase of the TiVo authorized product and other software

programs may be provided to you by TiVo from time to time.

Your use of such software is subject to the terms of this

agreement. TiVo retains title to and ownership of all the TiVo

software and certain intellectual property rights in the TiVo

authorized product. TiVo also retains ownership of all TiVo

copyrights and trademarks. Any attempt to disassemble,

decompile, create derivative works of, reverse engineer, modify,

sublicense, distribute or use for other purposes either the

authorized product or software of this system is strictly

prohibited.

You agree to defend, indemnify and hold harmless

TiVo from and against any and all claims, proceedings, injuries,

liabilities, losses, costs and expenses (including reasonable

attorneys' fees) relating to your breach of any term of this

agreement or your misuse of the TiVo Service leading wholly or

partially to claims against TiVo or the TiVo Service by third

parties.

YOU UNDERSTAND AND AGREE

THAT THE TIVO SERVICE IS PROVIDED ON AN “AS IS”

AND “AS AVAILABLE” BASIS. TIVO MAKES NO

WARRANTY THAT THE TIVO SERVICE WILL MEET

YOUR REQUIREMENTS OR THAT USE OF THE TIVO

SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE,

OR ERROR-FREE; NOR DOES TIVO MAKE ANY

WARRANTY AS TO THE ACCURACY OR RELIABILITY OF

ANY INFORMATION OBTAINED THROUGH THE TIVO

SERVICE (INCLUDING THIRD PARTY CONTENT), OR

THAT ANY DEFECTS IN THE TIVO SERVICE WILL BE

CORRECTED. TIVO AND ITS SUPPLIERS DISCLAIM ALL

WARRANTIES OF ANY KIND, WHETHER EXPRESS,

IMPLIED, OR STATUTORY, REGARDING THE TIVO

SERVICE, INCLUDING ANY IMPLIED WARRANTY OF

TITLE, MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF

THIRD PARTY RIGHTS. Because some jurisdictions do not

permit the exclusion of implied warranties, this disclaimer may

not apply to you.

IN NO EVENT WILL TIVO OR

ITS SUPPLIERS BE LIABLE TO YOU OR ANY THIRD

SONY COMBO 2 VG.book Page 132 Friday, December 1, 2000 12:05 PM

PARTY FOR ANY LOST PROFITS, LOSS OF DATA,

BUSINESS INTERRUPTION, OR OTHER INDIRECT,

CONSEQUENTIAL, SPECIAL, OR INCIDENTAL DAMAGES

OF ANY NATURE ARISING FROM OR RELATING TO

YOUR USE OF THE TIVO SERVICE OR USE OF THE TIVO

SERVICE THROUGH YOUR ACCOUNT BY ANYONE ELSE,

EVEN IF TIVO HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. IN NO CASE WILL TIVO'S TOTAL

CUMULATIVE LIABILITY TO YOU AND ANYONE WHO

USES THE TIVO SERVICE THROUGH YOUR ACCOUNT,

FOR ANY AND ALL CLAIMS UNDER ANY THEORY OF

LAW, EXCEED THE AGGREGATE AMOUNT YOU PAID TO

TIVO IN THE PRECEDING TWELVE MONTHS. YOU

UNDERSTAND THAT THESE LIMITATIONS OF TIVO'S

AND TIVO'S SUPPLIERS' LIABILITY ARE A

FUNDAMENTAL PART OF THIS LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental

or consequential damages, so the above limitation or exclusion

may not apply to you. Moreover, this paragraph does not limit

TiVo's obligation, if TiVo mistakenly or wrongfully overcharges

your account, to refund the amount of the overcharge.

This agreement will be governed by the laws of

the State of California as such laws apply to agreements between

California residents performed entirely within California. If any

provision of this agreement is invalid or unenforceable under

applicable law, such provision will be deemed modified to the

extent necessary to render such provision valid and enforceable

and the other provisions of this agreement will remain in full force

and effect. The official text of this agreement or notice submitted

hereunder shall be in English. In the event any dispute concerning

the construction or meaning of this agreement, reference shall be

made only to this agreement as written in English and not to any

translation into another language. This document represents the

entire agreement governing your use of the TiVo Service and

supersedes any prior or contemporaneous written or oral

statements by TiVo or its representatives or resellers. TiVo's

failure to enforce any of the terms of this agreement shall not

constitute a waiver or relinquishment of TiVo's right to do so at

any time.

BY USING THE TIVO SERVICE, I REPRESENT THAT I

HAVE READ AND UNDERSTOOD THIS ENTIRE

AGREEMENT AND I AGREE TO ALL THE TERMS OF THIS

AGREEMENT AS STATED ABOVE.

DIRECTV has a Service Agreement in addition to that of TiVo. A

copy of the DIRECTV Service Agreement will be sent to you

with your first DIRECTV billing statement.

SONY COMBO 2 VG.book Page 133 Friday, December 1, 2000 12:05 PM

SONY COMBO 2 VG.book Page 134 Friday, December 1, 2000 12:05 PM

SONY COMBO 2 VG.book Page 135 Friday, December 1, 2000 12:05 PM

Activate DIRECTV and TiVo Services 8

Actor WishList, see WishList

Advisories 57

Anamorphic 84

Antenna, watching local channels, see Standby

Area Code 10, 89

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