Sony Cmd X2000 Users Manual

CMD-X2000 sony_cmd-x2000(serv-man)

CMD-X2000 to the manual bb735e77-5a98-49e9-b253-0cd2103e3f01

2015-01-24

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CMD-X2000
SERVICE MANUAL
AEP Model
UK Model

SPECIFICATIONS
Signalling format
Frequency range

GSM PHASE II
Transmit: 890 ~ 915 MHz
Receive: 935 ~ 960 MHz
GSM power class
Class 4 (2 W)
SIM chip
Pluggable mini SIM card
Display
Two-row. resp. four-row full-graphic LCD display + ICON line
Resolution: 97 x 33 pixels = 3201 pixels
Antenna gain
– 1.5 dBd (antenna extended)
Channel spacing
200 kHz
Number of channels
124
Frequency stability
Transmit frequency drift (synchronized)
< ± 0.1 x 10-6 kHz
RF output power
2W
Power requirements
3.6 V (battery) 6.5 V (AC adaptor)
Battery life
up to 100h standby time
up to 10h talk time
Operating temperature
–25°C to +55°C
Storage temperature
–40°C to +70°C
Battery pack charging temperature
+10°C to +40°C
Dimensions
147.5 mm (H) x 45 mm (W) x 24.5 mm (D)
Weight
160 g
Volume
140 cm3
Accessories
QN-2000BP (battery pack), QN-2000DTC (desktop charger), QN-2000TC
(travel charger), QN-2000LINK (PC link), QN-2000PCM (fax and data),
QN-2000CC (car charger), QN-2000KIT (basic car kit). QN-2000HFK
(hands-free car kit), QN-2000HEAD (headset), QN-2000CLIP (belt clip),
QN-2000VAB (vibra alert battery)
Design and specifications are subject to change without prior notice.
This appliance conforms with EEC Directive 87/308/EEC regarding interference suppression.

PORTABLE DIGITAL CELLULAR TELEPHONE
WITH ACCESSORIES

SECTION 1
OPERATING INSTRUCTIONS
Quick Reference
1
2
3
4
5
6
7
8
9
10
11

Ear piece
Jog Dial
Display
Keypad (alphanumeric keys)
i Key
Clear key
Microphone
Power Key
SIM Card Release
SIM Card Holder
Voice Mail Key

12
13
14
15
16
17
18
19
20
21
22

Service/Speed Dial Key
Exit Key
Send Key
Menu Key
Antenna
Pop Up Switch
Battery Release Switch
Battery Pack
DC Jack (Charging)
Battery Contacts (Charging)
External Connector
(Accessories)

16

1

17
2

2
9

SONY

3

10

4

11
12
13
14
15
8
7

18

5
6

GS

19
GS

20

21 22

Safety Precautions
•
•
•
•
•
•
•
•
•

Do not use your phone in an aircraft, hospitals or petrol stations.
Note that in some countries using a cellular phone without a hands-free kit while driving is not allowed.
Do not pick up your phone by the antenna or exert excessive force on it.
Do not expose your phone to extreme conditions such as high humidity/rain, high temperatures, direct sunlight,
caustic/harsh chemicals or dust.
Do not allow children to play with your phone.
Take special care in the disposal of your battery, using a special facility where available. Do not puncture or
burn.
Limit the distance between the mains socket and the phone when charging for easy accessibility.
Consult your physician or the manufacturer of personal medical devices (pacemakers, hearing aids, etc.)
regarding any restrictions on the use of a mobile telephone.
Use only Sony-approved batteries and accessories with your phone.

Warning
Unauthorised batteries, chargers and accessories will invalidate any approvals and warranty given for your
phone and may be dangerous.

Welcome to the Sony CMD-X2000

SO

Welcome to GSM (Global System for Mobile Communication). Your CMD-X2000 complies with this digital
standard which is being implemented in more than 92 countries. The GSM networks are continuously being
extended, so check with your Network Operator/Service Provider regarding current and planned network
coverage (areas of service).
∗ What’s included in your CMD-X2000 kit
The kit should include following :
• This manual
• One CMD-X2000 mobile phone
• One lithium ion battery pack
• One charger
If one of these parts is missing, please contact your retail dealer immediately.
∗ The basic features of your CMD-X2000
NY

GS

The jog dial (2)
The jog dial is important for quick and easy navigation and operation of the CMD-X2000. In idle mode (the
network operator name appears on the display), press the jog dial once to activate the phone book. In menus
and the standard phone book, rotate the jog dial up or down to scroll through the menu options or phone book
and press the jog dial to make a selection. Press and hold the jog dial (for more than one second) to initiate a
phone call.

3

Operation

Function

Rotate

Scrolls through menu options.

Press
(click)

Selects (highlights) an option in the display.
Accepts an entry made by alphanumeric keys.

Press and hold

Dials the phone number selected.

Tip
The send key (14) performs the same function as pressing or pressing and holding the jog dial.
The menu key MENU (15)
The menu key is context-sensitive and leads you to a menu containing options approprioate for the current
situation. In idle mode, press the menu key to activate the main menu. The main menu offers options to change
your phone settings and set up different features which will be described in the following chapters. Press the
menu key during a phone call to activate menu options which offer dedicated, call-related features (e.g. call
hold). Press the menu key while in the phone book to activate a dedicated phone book menu for different phone
book options (e.g. editing or deleting entries).

Main Menu
Divert
Control Use
Ringer

1
2
3

Dialogue
Mic. Off
Call Hold
Send DTMF String
Time, Cost
Main Menu

Barbara M.
New Entry
Edit Entry
Delete Entry

The pop up switch (17)
Pop up the switch to unlock the keypad and to answer an incoming call. Slide the pop up switch down to lock
the keypad and to terminate a call (see also “Basic operatiom).
i (12)
The service number/speed dial key
Press the service number key to select a dedicated phone book of service numbers provided by your network
operator/service provider. If the service phone book is unavailable, you can otherwise store up to three speed
dial numbers of your preference as a ersonal “mini” phone book and access these numbers via this dedicated
key (see also “Using the phone book”).

The voice mail key
(11)
Press the voice mail key to automatically dial your voice mail number provided by your network operator/service
provider (i.e. to listen to your messages, etc.) If this number was not programmed by your network
operator/service provider, you can set it up yourself in the messaging menu by selecting the voice mail option
(see also “Menu operations”).

i (5)
The i key (information)
Press the i key to access additional information about the use of the current menu item or feature when the i
icon appears in the display. Press the i key in the phone book to display information about the available memory
of your phone book.
The menu
Change the service and phone settings using the menu system of your CMD-X2000 (see also “Menu
operations”). Simply press the menu key to select the main menu. Rotate the jog dial to scrolll through the menu
options. Press the jog dial to select the highlighted item.
Press the number key corresponding to the menu option as a short cut to highlight and select that item. For
example, press key number 4 in the main menu to directly access the time, charge menu.

4

Simply press the exit key (13) once to go one step back in a menu; press and hold the exit key to exit the menu
and return to idle mode. After a lapse of 2 minutes, the CMD-X2000 automatically exits the menu and defaults
to idle mode.
See the following menu tree for easy reference and navigation through the menu system.
Note
Some menu options may be network or subscription dependent. Please contact your network operator/ service
provider for further details.

Divert
If not Reachble
If no Reply
All Calls
? If Busy
All Unanswered
Clear All

Time, Charge
Last Call
Total Calls
Auto Display
1 Minute Beep
Charge Rate
Charge Limit

Control Use
PIN
PIN2
Network Passw.
? Phone Code
Limit Calls Out
Limit Calls In
SIM Lock
Loan Phone

Ringer
On/Off
Volume
Tone
Distinct. Tone

Phonebook
Barbara M.
Colleen E.
Sonja T.

Main Menu
Divert
Control Use
Ringer
Messaging
GSM Service
Time, Charge
Phonebook
Car Use
Setup

1
2
3
4
5
6
7
8
9

Messaging
Voice Mail
View Messages
Edit Messages
Create New Msg
Local Area Info
Configure SMS

Car Use
Auto Answer
Auto Power off

GSM Service
Network Info
Auto Network
Network List
Incognito
Fax/Data Mode
Call Waiting

Setup
Language
Key Settings
Any key Answer
Illumination
Own Greeting
Service Tones
Power Save Mode
Master Reset
Phone Status

5

SECTION 2
DISASSEMBLY

1. Remove Simcard holder , antenna (no tool needed),
battery cover and battery.

2. Remove 4 screws.

3. The back lower case assy and battery plate can now
be separated from the upper case.

4. Remove 4 screws from the upper shielding.

5. The electronical part (= MMI board with RF/logic unit
as a whole) is held onto the upper case by a claw
on either side. Therefore , in order to release the
upper case from the electronical part , squeeze both
sides of the upper case gently to the outside and at
the same time push the electronical part upward.

6. The upper case can now be taken away , speaker,
earphone microphone and keyboard are now
accessible.

6

7. To separate the RF/Logic block from the MMI board,
lift the spring slightly using a small flat screwdriver
while pushing it to the right with your finger.

8. When the spring is taken off, the RF/Logic unit can
be lifted. The centre bolt (MMI support) can now also
be taken away. Note that the centre bolt is not
symmetric (comparing both ends). The shorter end
fits into the MMI board.

9. When unsoldering or resoldering the coax cable, be
very precise and use the exact correct amount of
soldering, not too much, not too little. The RF level
towards the car connector can be affected
drastically by bad solderings.

10. The RF/Logic unit is 1 item, it should never be
disassem bled. S epar ate par ts ar e not
available. The IMEI number in the RF/Logic
memory has to be equal to the IMEI number on
the battery plate assy.

7

SECTION 3
LEVEL 1 TROUBLESHOOTING CHART
Insert
SIM card

Switch on

Does the
telephone
switch on?

Does the
telephone
switch on?

Insert new
battery

No

Yes

Does the
telephone
log on?

Yes

Does
the original
SIM card work
on another
set?

No

Yes

Is a
call
possible?

Yes

No

Yes

Is an
incoming call
possible?

No

Yes

Is the
audio quality
acceptable while
a call is in
progress?

No

Level 2/3
repair

Yes
Level 1
repair

Local level 1 operation

8

No

SIM probably
defective

No

SECTION 4
PROGRAMMING INSTRUCTIONS
1 Hardware Setup
The software programming setup requires a PC (386 type or higher) and the bootadaptor kit. The boot adaptor
kit consists of bootadaptor, cables and power supply.
• Connect RS232 cable from bootadaptor to com-port of PC (com 1 or com 2)
• Connect power supply (9V) to bootadaptor
• Connect bootadaptor to CMDX2000

2 Software setup
The software is distributed automatically after registration of the bootadaptor. Install the software into a dedicated
directory on the PC. It is ADVISABLE to perform the software programming ONLY starting from DOS, not under
Windows. If starting under windows, there is a slight chance that the windows program, still running on the
background, causes interruptions which might prove to be fatal.
Following files are available :
• swupinst.exe : this program enables you to choose language, to check com-port and to check connection to
the CMDX2000
• swup.ini this file contains language setting and com-port setting (can be changed from swupinst.exe or by
using editor program)
• langgrpX.xbi : each langgrpX.xbi file contains the full software package for a certain language group, when
starting the programming the correct choice of language group has to be made by operator
• swup.exe : start program for software programming, following options are possible :
– swup.exe /i : information on the software version is shown
– swup.exe /h : a small helpfile is shown
– swup.exe langgrpX.xbi : starts the software programming sequence for a language group.

3 Programming instructions :
•
•
•
•
•
•

Make sure a battery is in the CMDX2000.
Make sure the bootadaptor is powered.
Connect CMDX2000 to bootadaptor and check proper connection from bootadaptor to PC.
Start PC under DOS, or exit windows.
Start software programming sequence with instruction: swup.exe langgrpX.xbi (X = number of language
group, depending on available language group files).
The software update will now be performed automatically, no further intervention is needed.

9

SECTION 5
EXPLODED VIEW

10

SECTION 6
SPARE PARTS AND ACCESSORIES LIST
Ref. No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

Part Number
1-501-941-11
X-3374-024-1
X-3374-025-1
3-018-366-01
3-015-723-01
3-015-724-01
3-015-725-01
1-759-436-21
1-475-287-21
1-572-688-22
8-719-053-07
X-3374-026-1
1-505-702-11
3-015-741-01
1-542-329-11
3-015-718-01
1-779-749-21
1-528-804-11
1-779-751-21
3-015-722-01
3-015-719-01
1-782-532-11

Description
Antenna
Case (lower)
Plate, battery assy
Screw torx 2.0 x 6
Screw torx 1.8 x 16
Sim holder
Cover ringer
Ringer
Jog dial
Switch key lock
Led (sml310mtt86)
Case (upper)
Speaker
Ear piece
Microphone
Key main
I/O connector
Battery
Connector, Sim
Spring, fixed
Support MMI
cable, coaxial

9-948-005-89
S-0953-004-0

Bootadaptor (programming jig)
Torx T6 screwdriver

1-475-286-11

AC adaptor

Jigs & tools

Accessories

11

9-948-423-10

Sony Customer Relations & Service Europe
European Technical Support
12

English
Printed in Belgium
1997.10
Published by ETS



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