Sony TM0062 GSM/WCDMA/LTE + BLUETOOTH, DTS/UNII a/b/g/n/ac, ANT+ and NFC User Manual StartGuide
Sony Mobile Communications Inc GSM/WCDMA/LTE + BLUETOOTH, DTS/UNII a/b/g/n/ac, ANT+ and NFC StartGuide
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Contents
- 1. Guidelines
- 2. SAR leaflet_US
- 3. StartGuide
- 4. SAR leaflet
StartGuide
![SOT31Basic ManualPrefaceThank you for buying "XperiaTM Z4 Tablet" (simply called the "product" from here on). Before using the product, read "Basic Manual" (this manual) and "取扱説明書（詳細版） (Full Instruction Manual)" (Japanese) to ensure safe use and handling.About Operating Instructions■Basic Manual (this manual)Handles only basic operations for main features.For detailed descriptions on various functions, refer to the "Instruction Manual" (Japanese) application installed on the product or "取扱説明書（詳細版） (Full Instruction Manual) (Japanese)" available on the au homepage.http://www.au.kddi.com/support/mobile/guide/manual/･Company names and product names referred to in this manual are trademarks or registered trademarks of respective companies. The TM, ® marks may be omitted in this manual.■"Instruction Manual" (Japanese) applicationThis product allows you to use the "Instruction Manual" (Japanese) application on the product to confirm detailed operational procedures.Certain functions can be directly activated from the application screens on which their operations are described.From the Home screen, [ ]X[お客さまサポート (Customer support)]X[Basic Manual]･When you activate for the first time, follow the onscreen instructions to download and install application.■For Those Requiring an English Instruction ManualYou can download the English version of the Basic Manual from the au homepage (available in approximately one month after the product is released). Download URL: http://www.au.kddi.com/support/mobile/guide/manual/Safety PrecautionsBefore you start using the product, make sure to read the "Cautions on using XperiaTM Z4 Tablet" to ensure correct use.Before you assume that the product is malfunctioning, check for possible remedies in the following au Customer Support site of au homepage:http://www.au.kddi.com/support/mobile/trouble/repairRegarding notations used in this document･In this manual, keys (key icons) are represented by simplified illustrations such as x, y, r, P.･Operations of tapping menu items/icons/buttons on the screen etc. are indicated as [(name of the item etc.)].･Screen illustrations shown in this manual may look different from the actual screens. In some cases, minor details or a part of a screen may be omitted.･In this manual, "microSDTM memory card", "microSDHCTM memory card" and "microSDXCTM memory card" are abbreviated as "microSD memory card" or "microSD".･All of the indicated amounts exclude tax unless otherwise specified.･"The Company" as appears on the product refers to the following companies: Sold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communications Inc.Using au 災害対策 (au Disaster Countermeasure)You can use 災害用伝言板 (Disaster Message Board) service, 緊急速報メール (Emergency Rapid Mail) service that distributes 緊急地震速報 (Earthquake Early Warning), 災害・避難情報 (Disaster and Evacuation Information) and 津波警報 (Tsunami Warning), and 災害用音声お届けサービス (Disaster Voice Messaging Service).1From the Home screen, [au災害対策 (au Disaster Countermeasure)]au災害対策 (au Disaster Countermeasure) menu appears.■Using 災害用伝言板 (Disaster Message Board)Disaster Message Board service enables you to register information of well-being from an area of distress via LTE NET in case of large-scale disaster such as earthquake with a seismic intensity of over 6 lower.1au災害対策 (au Disaster Countermeasure) menuX[災害用伝言板 (Disaster Message Board)]❖Information･To register information of well-being, E-mail address (∼ezweb.ne.jp) is required. Set up E-mail address beforehand.■Using 緊急速報メール (Emergency Rapid Mail)Emergency Rapid Mail is a service that distributes Earthquake Early Warning or Tsunami Warning delivered from the meteorological bureau or Disaster and Evacuation Information delivered from the government or local public organization to all au devices in specified areas simultaneously.When you receive Earthquake Early Warning, ensure your safety and take proper action according to the situation around you. When you receive a Tsunami Warning, draw away from sea coast immediately and evacuate to safe place such as upland or well-built high building.1au災害対策 (au Disaster Countermeasure) menuX[緊急速報メール (Emergency Rapid Mail)]❖Information･Reception of Emergency Rapid Mail is notified by a special warning tone and vibration. It is not possible to change the warning tone.*Earthquake Early Warning is notified by warning tone and voice sound ("地震です" (It is an earthquake)), and vibration.･Earthquake Early Warning may not arrive before strong tremors in areas near the epicenter.･Tsunami Warning is a major tidal wave/seismic sea wave notification delivered from the meteorological bureau to the area including target coast.･Disaster and Evacuation Information is a service that distributes bulletins concerning residents' safety including evacuation advisories, evacuation orders and other warnings issued by the national and local governments.･The service is available only in Japan (it cannot be used overseas).･No information fee or communication charge is required for receiving Emergency Rapid Mail.･KDDI is not liable for damages suffered by customers resulting from the service's information, lack or delay in the information caused by transmission or system breakdowns, or other events that are outside the responsibility of KDDI.･Refer to the Japan Meteorological Agency web page for details about distribution of Earthquake Early Warning.http://www.jma.go.jp/･You cannot receive Emergency Rapid Mail when your device is turned off.･Emergency Rapid Mail may not be received when your device is communicating such as while sending/receiving SMS/e-mail or using the browser, or if you are in a place where signal does not reach even in the service area (e.g. in a tunnel, basement) or in a place with a poor reception.･You cannot receive the Emergency Rapid Mail that the reception is failed.･This delivery system is different from Earthquake Early Warning provided through TV, radio, or other communication procedures, which means that the time the Earthquake Early Warning arrives may vary.･Information from someplace other than your current location may be received.■Using 災害用音声お届けサービス (Disaster Voice Messaging Service)Disaster Voice Messaging Service is a service which allows you to record your voice and send someone you want to inform your well-being in case of a large-scale disaster.1au災害対策 (au Disaster Countermeasure) menuX[災害用音声お届けサービス (Disaster Voice Messaging Service)]❖Information･To use Wi-Fi®, initial settings via 4G (LTE/WiMAX 2+)/3G network is required.･Voice message can be recorded for up to 30 seconds.･Voice messages cannot be saved or played if the product does not have available memory.■Using 災害情報／義援金サイト (Disaster information/Donation website)You can check history of Disaster and Evacuation Information delivered by local government, disaster information portal, donation website, etc.1au災害対策 (au Disaster Countermeasure) menuX[災害情報／義援金サイト (Disaster information/Donation website)]XFollow the onscreen instructionsDo you have everything?Before your start using the product, make sure that you have all the following packaged with the product.･XperiaTM Z4 Tablet*1 ･Sony Mobile TV antenna input microUSB conversion cable 01 (conversion cable) (01SOHKA)*1 Including warranty･取扱説明書 (Instruction Manual) (Japanese)･XperiaTM Z4 Tabletのご利用にあたっての注意事項 (Cautions on using XperiaTM Z4 Tablet) (Japanese)･設定ガイド (Setting Guide) (Japanese)The following items are not included in the package.❖Information･Purchase a specified charger (sold separately).･Illustrations used in this manual are just images for explanations. They may be different from actual ones.Getting ReadyNames and functions of partsaHeadset connection terminalbmicroSD memory card/au Nano IC Card (LTE) slotcMicrophone*1dTV antennaeLight sensor: Auto-control for display brightnessfFront camera lensgDisplay (Touch panel)hNotification LEDiSpeaker*1jPower key/Screen lock key:PkVolume key/Zoom keylmicroUSB connection terminalmBuilt-in antenna*2nWi-Fi® antenna*2oau Nano IC Card (LTE)pNameplate*3qCamera lensrmark*1 Do not jab with a sharp object such as a needle. Doing so may cause a fault.*2 The antenna is built in. Covering around the antenna by the hand may affect the quality of communication.*3 Do not remove the nameplate with stickers of CE mark, FCC ID and IMEI information printed.❖Information･Battery is built into the main unit and not removable by customers.CE mark and FCC ID1Open the slot cover, and insert a fingernail into the hook at the edge of the label tray, then pull it out straight.au Micro IC Card (LTE)Your phone number etc. is recorded in the au Micro IC Card (LTE).The product is compatible only with au Micro IC Card (LTE). You cannot use the product with an au IC-card or micro au IC card switched from an au cell phone or au smartphone.Do not insert an au Nano IC Card (LTE) with a conversion adapter. Doing so may cause a fault.Attaching/removing the au Micro IC Card (LTE)Before attaching/removing the au Micro IC Card (LTE), make sure to turn off the product.■Attaching the au Micro IC Card (LTE)1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail2Hook the projection of the tray ( ) with your fingernail to slide the tray straight out, then remove the tray from the product3Set au Micro IC Card (LTE) into the tray with IC (metal) part facing up ( ), insert the tray with the card into the main unit and press it all the wayPay attention to the position of the notch and pressing tray.4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit■Removing au Micro IC Card (LTE)1Open the cover while hooking the groove of microSD memory card/au Micro IC Card (LTE) slot cover with your fingernail2Hook the projection of the tray with your fingernail to slide the tray straight out, then remove the tray from the main unit3Remove au Micro IC Card (LTE) out of the tray, insert the tray into the main unit and then press it all the wayPay attention to the direction of pushing the tray.4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit❖Information･Note the following points, otherwise handling the au Micro IC Card (LTE) may cause malfunction or damage.･Do not touch the IC (metal) part of the au Micro IC Card (LTE).･Insert in the correct direction.･Do not use force to attach or remove.･Do not lose the au Micro IC Card (LTE) after it has been removed.Attaching/Removing microSD memory card■Attaching microSD memory card1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail.2Check the orientation for inserting, and insert it until it clicksInsert the microSD memory card with the contact side down.3Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit❖Information･Insert a microSD memory card in the appropriate direction. Inserting a microSD memory card forcefully into the slot could result in failure to remove the microSD memory card or damage.･Do not touch the terminal of the microSD memory card.■Removing microSD memory cardBe sure to unmount microSD memory card before removing.1From the Home screen, [ ]X[Settings]X[Storage]X[Unmount SD card]X[OK]When it is unmounted, " SD card safe to remove" appears on the status bar to notify you that reading and writing from/to the microSD memory card are disabled.2Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your finger3Press the microSD memory card all the way until it clicks, then pull out the microSD memory card slowly" Removed SD card" appears on status bar to inform that the microSD memory card is removed.4Close the microSD memory card/au Micro IC Card (LTE) slot cover, press it firmly to ensure that there are no gaps between the cover and the main unit･microSD memory card･Earphones･AC adapter･microUSB cableabc dfeghijkimnnoplqrIC (metal) partFront Backau Micro IC Card (LTE)ChargingWhen you purchase your product, the internal battery is not fully charged. Charge the battery before use.❖Information･When the charging starts, notification LED lights according to the battery level. To check the battery level, see the status bar in the top of the Home screen. Alternatively, from the Home screen, []X[Settings]X[About tablet]X[Status] and see "Battery level". ･When you start charging with the product powered off, the power turns on even though operation is not available. Do not charge the battery in a place where the use is prohibited such as in airplane or hospital.･It may take longer to complete for charging while using the camera function.･You cannot charge the battery by connecting the Desktop Holder to a PC.･Be sure to attach the supplied attachment to the Desktop holder when charging. If the product is installed without the attachment attached, charging fails.■Charging with the Desktop HolderCharging with the supplied Desktop Holder (SOT31PUA) and Common AC Adapter 05 (sold separately) is explained.Attach the supplied attachment to the Desktop holder before use.1Fitting to the shape of the installation part of the Desktop holder, install the supplied attachment then press firmly so that there are no gaps to the Desktop holder2Insert the microUSB plug of Common AC Adapter 05 (sold separately), with the engraved side (▲) facing down, straight into the microUSB connection terminal on the back side of the Desktop Holder3Insert the power plug of Common AC Adapter 05 (sold separately) into an outlet4Install the product to the Desktop Holder and move it left or right until it clicksWhen the product and the magnetic connector of the Desktop Holder are connected correctly, the notification LED of the product turns on.5When charging is complete, lift the product to remove while pressing the Desktop Holder6Remove the Common AC Adapter 05 (sold separately) from the outlet■Charging with the AC AdapterCharging with Common AC Adapter 05 (sold separately) is explained.1Open the microUSB connection terminal cover of the product while hooking the groove with your fingernail, and insert the microUSB plug of Common AC Adapter 05 (sold separately), with the engraved side (▲) facing up, straight into the microUSB connection terminal of the product2Insert the power plug of Common AC Adapter 05 (sold separately) into an outletNotification LED lights on the product.3When charging is complete, remove the microUSB plug of Common AC Adapter 05 (sold separately) from the product and close the microUSB connection terminal cover firmly4Remove Common AC Adapter 05 (sold separately) from the outletTurning on (Initial settings)Turning the power on1P (over 1 sec)The product vibrates and after a while the lock screen appears.When you turn on the product for the first time, follow the onscreen instructions to set the initial settings.2Swipe (flick) the screen up or down■Turning the power off1P (over 1 sec)2[Power off]X[OK]❖Information･Press P for over 1 second and long-touch "Power off" X [OK] to restart product in safe mode.■Force-quitting1Open the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, press the OFF button (RED) with a fine-tipped object for approximately three seconds, and release your finger after it vibrates three times❖Information･Pressing the OFF button (RED) by a sharp object such as needle may cause malfunction.･Alternatively, press and hold P and upper part of the volume key at the same time for approximately three seconds, and release your finger after it vibrates three times.Initial settingsWhen you turn on the product for the first time, follow the onscreen instructions to set language, functions, service, etc. For details, refer to "Setting Guide".❖Information･To change the language later, from the Home screen, [ ] X[設定 (Settings)]X[言語と入力 (Language & input)]X[地域／言語 (Language)]. To make settings, from the Home screen, [ ]X[Settings]X[Setup guide]. To make settings for au service etc., from the Home screen, [ ]X[お客さまサポート (Customer support)]X[au Easy Setting].Screen LockWhen the screen lock is set, the backlight turns off to avoid the keys and touch panel from false operations.When the specified time elapses, the product's screen backlight turns off automatically and screen lock is activated.1While the screen is displayed, P■Unlocking screenThe lock screen appears when turning the power on or the backlight on by pressing P.1Swipe (flick) the screen up or down on the lock screen❖Information･On the lock screen, long-touch " " and drag it to " " to activate the camera.Basic OperationKey iconsThe followings are the main functions of x, y, r keys located at the bottom of the screen.xBackReturn to the previous screen. Close a dialog box, menu, or the Notifications panel.yHomeDisplay the Home screen.Long-touch and drag it to " " to activate "auスマートパス (au smart pass)"/ "Google" application or drag it to " " to activate "What's New" application.rRecently used applicationsDisplay recently used applications on a list and activate or delete them from the list. Also, you can use and set small apps.x y rbcdefijklmghpqrstnoa](https://usermanual.wiki/Sony/TM0062.StartGuide/User-Guide-2619104-Page-1.png)
![For inquiries, call: Customer Service CenterFor general information, charges and operation information (toll free)For loss or theft (toll free)Business hours : 24 hours live supportIn case above numbers are not available (toll free). 0120-977-033 (except Okinawa) 0120-977-699 (Okinawa)From au cell phones:113 without area codeFrom fixed-line phones: 0077-7-113From fixed-line phones: 0077-7-111From au cell phones:157 without area codeSold by: KDDI CORPORATION, OKINAWA CELLULAR TELEPHONE COMPANYManufactured by: Sony Mobile Communications Inc.June 2014, 1st Edition1285-4436.1Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.Keitai Guarantee Service CenterFor loss, theft, damage.From fixed-line phones/au cell phones,0120-925-919 (toll free)Business hours 9:00−21:00 (7 days a week)Business hours 9:00−20:00 (7 days a week)Using the touch panelThe display of the product is a touch panel operated by touching it with your finger.■Tap/Double-tapTap: Gently touch a screen and then immediately release your finger. Double tap: Touch the same position twice.■Long-touchKeep touching an item with your finger.■SlideWhile your finger is gently touching the screen, trace it to the desired direction to move over.■Flick (swipe)Operate the screen by quickly moving (flicking) your finger up, down, right, or left.■PinchTouch the screen with two fingers and widen (pinch-out) or narrow (pinch-in) the fingers' distance.■DragKeep touching an item or icon, trace it to the desired direction to move.Home screenHome screen consists of multiple screens. Slide or flick left or right to move to the adjacent screen. Tap y to return to the Home screen any time.aHome screen positionIndicates which screen of the several Home screens you are in.bWidgetscShortcuts (Applications)dApplication keyeWallpapersf基本機能フォルダ (Basic functions folder)Adding to Home screen/Editing Home screenYou can change wallpaper or theme of the Home screen and add/delete/move shortcuts of applications, widgets, folders, etc. on the Home screen.1Long-touch an area of the Home screen where no icons are displayedAlternatively, pinch-in on the Home screen.■Adding a folder1From the Home screen, long-touch an icon2Drag the icon onto another icon■Deleting shortcuts/widgets/folders1From the Home screen, long-touch an icon or a folder you want to delete2Drag the icon or the folder to "Remove from Home screen"To delete a folder, then tap "Delete". It also deletes shortcuts etc. in the folder.❖Information･Long-touch a shortcut, widget, or folder icon to move.Using the Applications screenYou can call up functions from the Applications screen. Application icons installed to the product are also displayed.･You may incur communication charges depending on the function.■Starting an application1From the Home screen, [ ]Slide or flick left or right to switch the Applications screen.2Tap an application to useSome applications are stored in a folder.■Main applications■Downloading applicationsYou can download and install applications or games, etc. by using Google Play.･To use Google Play, you need to set a Google account. For details, refer to "Setting Guide".■Deleting (uninstalling) applicationsBefore deleting installed applications, back up contents related to the application that you want to save including data saved in the application.･Some applications may not be deleted.Knowing the status of the product■Status barThe status bar is located at the top of the product screen. On the left of the status bar, notification icons appear to inform new mails, operations in progress, etc., and on the right, status icons appear to indicate the status of the product.■Examples of notification icon■Main status icons*1 Two types of network, "LTE"/"WiMAX 2+" can be used. "4G" appears on the screen for either network.The company determines which network is less busy depending on the condition of the line to connect.■Notification panelIf any notification icons are displayed, slide down the left side of the status bar to open the Notification panel. You can check details of notification icons or start corresponding applications.❖Information･To delete a notification, tap "Clear" or flick the notification left or right.･Some notifications may not be deleted depending on the content.･When you set screen lock to "Swipe", slide the left side of the status bar downward to check the Notification panel without unlocking the screen.■Notification LEDNotification LED informs charging prompt, battery level while charging, new mails, etc. by turning on or flashing.*1 Notification LED flashes while backlight is turned off or lock screen is displayed.❖Information･When the remaining battery is not sufficient for turning the product ON, pressing P makes LED flash red three times.･When you start charging with the product powered off, the notification LED turns in red. When the status of battery appears on the display, however, the notification LED lights in color that indicates the battery level.■Checking own phone number1From the Home screen, [ ]X[Settings]2[About tablet]X[Status]The phone number of the product is shown under "My phone number (MDN)".abcedf2 Widgets Add a widget.Apps Add a shortcut of an application, a setting screen, etc.Wallpapers Album Select an image from albums to set as a wallpaper.･To set image range, adjust cropping area by dragging, etc.Live WallpapersSelect a content from albums to set as a wallpaper.Photos Select an image from photos to set as a wallpaper.(XperiaTM's Wallpaper)Select an image to set as a wallpaper.･Images displayed below "Photos"/"Live Wallpapers" are "XperiaTM's Wallpaper".Themes Set the wallpapers etc. for the Home screen or the lock screen.Contacts Play Store, E-mail, SMS , Camera, AlbumBrowser MapsSettings ,Google, Voice SearchCalendar Basic ManualNew Gmail messageNew PC mail messageNew E-mail (@ezweb.ne.jp) messageNew SMSUSB connectingWi-Fi® open network available, Signal level (Level 4, Out of service area), Data communication status (4G (LTE/WiMAX 2+) available*1, 3G available), Battery level (100%, Charging), Silent mode (Vibration, Mute)Airplane mode is activated,Wi-Fi® connected, Wi-Fi® communicatingStatus DescriptionRed The battery is charging when the remaining battery level is 14% or lower.Orange The battery is charging when the remaining battery level is 15% - 89%.Green The battery is charging when the remaining battery level is 90% or higher.Flashing redThe remaining battery level is 14% or lower.Flashing whiteIndicates new Gmail message, new SMS message.*1❖Information･Alternatively, from the Home screen, [ ] X[Contacts]X [Myself] to check your phone number.■Setting the Silent ModeSet the volume to 0. Setting to Silent mode does not mute sounds for shutter, alarm, etc. And pressing upper part of volume key cancels Silent mode.1P (over 1 sec)2[]/[]Tap " " to set mute (volume 0) and tap " " to set vibrator.❖Information･Alternatively, slide the right side of the status bar downward u [Sound] to switch the Silent mode settings.■Setting Airplane modeWhen airplane mode is set, all wireless functions (packet communication, Wi-Fi® function, Bluetooth® function, NFC function) are turned off.1P (over 1 sec) u [Airplane mode]❖Information･Slide the right side of the status bar downward X [Airplane mode] to switch the airplane mode on or off.Entering charactersUse software keyboard to enter characters.To display the software keyboard, tap a character input box on the character entry screen for adding contacts, creating a message, etc.■Switching keyboardsWith "International keyboard", you can use QWERTY keyboard to enter characters, Numeric keypad to enter numbers and symbols, and Symbol keypad for more symbols.1Tap a character input box QWERTY keyboard appears. 2Tap [ ] to display Numeric keypadFor Symbol keypad, tap " " on the Numeric keypad. ❖Information･Tap " " at the bottom of the screen to hide the software keyboard. ･Tap " " to delete the character before the cursor.･Tap " " to enter facemarks etc. from the displayed list.･Switch between lower-case " ", upper-case " " and caps " " on QWERTY keyboard.･When using QWERTY keyboard, touch and hold a character to select a character variant.SupportIntroduction of related accessoriesFor details, refer to the instruction manual for each device.･Desktop Holder (SOT31PUA)･Sony Mobile TV antenna input microUSB conversion cable 01 (01SOHKA)･Sony Mobile AC adapter 05 (EP880) (sold separately)･Common AC Adapter 05 (0501PWA) (sold separately)･microUSB cable 01 (0301HVA) (sold separately)❖Information･For the latest information on accessories, visit the au homepage (http://www.au.kddi.com/) or contact the Customer Service Center.･Accessories described above can be purchased from the au Online Shop.http://auonlineshop.kddi.com/TroubleshootingBefore you assume that the product is malfunctioning, check the following:For more details, visit au Customer Support site of au homepage.http://www.au.kddi.com/support/mobile/trouble/repairUpdating SoftwareYou can update the product to the most recent software for optimal performance and to get the latest enhancements.･You are charged for data communication when connecting to the Internet from the product by using packet communication.･You are recommended to back up your data before updating software.･For details, visit http://www.sonymobile.co.jp/support/ or refer to the "Instruction Manual" (Japanese) application or "取扱説明書（詳細版） (Full instruction manual)" (Japanese) available on au homepage.■Downloading and updating softwareUpdate files can be downloaded from the Internet web site into the product directly.1From the Home screen, [ ]X[ツール (Tool)]X[Update Center]2Tap "System" tabX[]After-sales service■When asking for repairFor repair, contact Keitai Guarantee Service Center.❖Information･Before handing in the product for repair, make a backup of the contents of memory since they may disappear during repair. Note that the Company shall not be liable for any damages and loss of income should the contents of memory be altered or lost.･Recycled parts that meet the Company's quality standards are sometimes used for repair.･Collected au devices by Replacement cell phone delivery service which you used before are recycled to devices for replacement after repairs. Also replaced parts by au after-sales service are collected and recycled by KDDI. They are not returned to customers.Symptom What you should checkPower is not turned on even though P is pressedIs the internal battery charged?Is P pressed for over 1 second?The power goes off Is the internal battery charged?The power turns off while activation screen is displayedIs the internal battery charged?The screen freezes and the power cannot be turned offOpen the microSD memory card/au Micro IC Card (LTE) slot cover while hooking the groove with your fingernail, press the OFF button (RED) with a fine-tipped object for approximately three secondsu release your finger after it vibrates three times. Alternatively, press and hold P and upper part of volume key at the same time for approximately three seconds, and release your finger after it vibrates three times.(Out of service area) appearsIs the product out of the service area or in an area where the signal is weak?Is the built-in antenna covered with hand?Cannot charge the battery (Notification LED does not light, the battery icon does not change into charging one)Is the specified charging equipment (sold separately) attached properly?Symptom What you should checkCannot operate key/touch panelIs the power turned on?Is "Screen lock" set?Turn off the power and then turn it on again.Cannot operate touch panel as intendedAre you operating with gloved hands?Are you operating with a fingernail or foreign object on the operating screen?Charging is not completeIs the temperature of the product raised or very low?A message such as "charge the battery" appearsThe battery is almost dead.Battery usage time is shortIs the battery fully charged? Charge until the notification LED turns green.Is the internal battery end-of-life?Is the product used for a long period at places where (out of range) appears?The screen backlight turns off in a short whileIs set "Sleep" period too short?The display is dark Is "Brightness" set to dark?Is the light sensor blocked or covered by sticker?Symptom What you should checkScreen response is slow when you tap on the screen/press the keysWhen a large amount of data is saved in the product or transferring large-size data between the product and microSD memory card, the screen response may be delayed.Cannot recognize a microSD memory cardIs the microSD memory card inserted properly?Is the microSD memory card unmounted?Symptom What you should checkDuring the warranty periodRepairs will be done based on the terms of services of the free-of-charge repair warranty described on the warranty card.Outside the warranty periodWe shall repair the product for a charge as requested by the customer if repair renders it usable.■Performance parts for repairThe Company retains performance parts for repair of the XperiaTM Z4 Tablet main unit and its peripherals for four years after discontinuation of production. "Performance parts for repair" refers to parts required for maintaining the functions of the product.■Warranty cardAt the store of purchase, thoroughly check and read the name of the retailer, date of purchase and other necessary details filled in on the warranty card, and be sure to keep it in a safe place.■Keitai Guarantee Service Plus LTEAn after-sales service membership program on a monthly basis called "Keitai Guarantee Service Plus LTE" (monthly fee: 380 yen tax excluded) is available for using your au device for a long time without worries. This service expands coverage for many troubles including malfunction, theft and loss. For details of this service, refer to au homepage or contact Keitai Guarantee Service Center.❖Information･You can apply for membership only at the time of purchasing your au device.･Once you cancel the membership, you cannot reapply for it until you purchase an au device next time.･Note that when changing the model or purchasing an extra device, this service only covers the most recently purchased au device.･When an au device is handed over to you or someone else, the Keitai Guarantee Service Plus LTE membership is also handed over to the successor of the device.･When you get a new au device by changing the model or purchasing an extra device, the "Keitai Guarantee Service Plus"/"Keitai Guarantee Service Plus LTE" membership for the old au device is automatically canceled.･Service contents are subject to change without notice.■au Micro IC Card (LTE)The au Micro IC Card (LTE) is lent to you by au. In case of loss or damage, the card will be replaced at your expense. When a malfunction is suspected, or in case of theft or loss, contact an au shop or PiPit.■After-sales serviceIf you are unsure about anything regarding after-sales service, contact the following service contact.Customer Service Center (for service canceling procedure in case of loss or theft)From a land-line phone, 0077-7-113 (toll free)From an au mobile phone, 113 without area code (toll free)Business hours : 24 hours live supportKeitai Guarantee Service Center (for loss, theft, damage) From a land-line phone/From an au cell phone,0120-925-919 (toll free)Business hours 9:00 – 21:00 (7 days a week)Online Repair Desk（24 hours a day over the Internet）* Reception only from PC or smartphonehttps://cs.kddi.com/support/n_login.html･The Application for the Internet acceptance, if "damage", "wet", "theft" and "loss" are eligible. In the case of spontaneous failure (not the cause damage, such as water wet, but does not power on, the screen does not function or other), it will be accepted by phone for interview is required.･To apply for the Internet, you need the e-mail address. ■au after-sales service informationReplacement cell phone delivery serviceKeitai Guarantee Service Plus LTE membersNon-Keitai Guarantee Service Plus LTE membersHolding over and repairKeitai Guarantee Service Plus LTE membersNon-Keitai Guarantee Service Plus LTE members* Charge amounts are all tax excluded❖InformationReplacement cell phone delivery service･When you have trouble with your au device, replacement device (same model, same color) is delivered by calling to. Return your damaged device within 14 days after the replacement device is delivered.･Available up to twice in a year from the day you use this service as a start day. If you do not use this service in the past year for the subscription to this service, it will be 1st and if you use, it will be the 2nd.* For details, refer to au homepage.Holding over and repair ･Damages and malfunctions intentionally caused by the customer as well as those due to modification (e.g. disassembly, change of parts, painting, etc.) by the customer are not covered by this service.･You cannot receive a refund for the replacement of the outer casing due to stains, scratches, paint removal, etc. on the outer casing.Main specifications❖Information･The continuous stand-by time, continuous Full Seg watching time, continuous 1Seg viewing time and continuous tethering time may drop to less than half depending on the battery charging status, usage environment such as temperature, reception condition at the location where the product is used, and the function settings.Spontaneous failure 1st yearFree of chargeSpontaneous failure 2nd year or later Customer charge1st: 5,000 yen2nd: 8,000 yenPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st yearNo recompenseSpontaneous failure 2nd year or laterPartially damage, water soak, irreparable damage, theft or lossSpontaneous failure 1st yearFree of chargeSpontaneous failure 2nd year or laterFree of charge (three-year warranty)Partially damage Customer chargeUpper limit: 5,000 yenWater soak, irreparable damageCustomer charge10,000 yenTheft, loss No recompenseSpontaneous failure 1st yearFree of chargeSpontaneous failure 2nd year or laterActual costPartially damageWater soak, irreparable damageTheft, loss No recompense(model change)Display Approx. 10.1 inches TRILUMINOS® Display for mobile Approx. 16.77 million colors1,920 x 1,200 dotsWeight Approx. 439 g (with internal battery)Dimension (W x H x T) Approx. 266 mm x 172 mm x 6.4 mmContinuous stand-by timeIn Japan Approx. 1250 hours (4G (LTE/WiMAX 2+))Approx. 1330 hours (3G)Overseas (GSM)Approx. 1400 hoursCharging time Using Common AC Adapter 05 (sold separately): Approx. 190 min. (alone)Approx. 260 min. (with Desktop Holder SOT31PUA)Continuous Full Seg watching timeApprox. 6 hours 40 min.Continuous 1Seg viewing timeApprox. 8 hours 10 min.Continuous tethering timeApprox. 1190 min. (4G (LTE/WiMAX 2+) on WAN)Approx. 1640 min. (3G on WAN)Wi-Fi® tethering maximum connection number10wxyzADEFGHBCJKLMNuvI](https://usermanual.wiki/Sony/TM0062.StartGuide/User-Guide-2619104-Page-2.png)