Sony VRD VC30 US_WAR2_DVDirect_back User Manual Limited Warranty US WAR2 DVDirect
User Manual: Sony VRD-VC30 Limited Warranty
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BEST IN SUPPORT AND SERVICE
DISC BURNER PRODUCT, GET THE
NOW THAT YOU HAVE THE BEST
For product information, service assistance
or resolution of a service problem, logon to:
http://sony.storagesupport.com
Separate this card at the perforation above, fold along the score below tape closed, affix proper postage, and mail.
POST OFFICE
WILL NOT
DELIVER WITHOUT
PROPER POSTAGE
SONY ELECTRONICS INC.
IT PRODUCTS DIVISION, SJ3K2
3300 ZANKER ROAD
SAN JOSE, CA 95134-9930
UNITED STATES PRODUCT WARRANTY
REGISTRATION ENCLOSED
1 YEAR LIMITED WARRANTY (United States of America)
SONY ELECTRONICS INC. ("SONY") warrants this DVDirect Burner product (the “Product”)
against defects in material or workmanship as: follows
1. LABOR: For a period of one (1) year from the original date of purchase from SONY or its
local representative supplier, SONY will repair defective Product (or, at its option, replace it
with a new or reconditioned Product) at no charge. After this 1 year period, you must pay for
all labor charges.
2. PARTS: For a period of one (1) year from the original date of purchase from SONY or its
local representative supplier, SONY will supply, at no charge, new or rebuilt replacement parts
in exchange for defective parts of this Product. Any replacement parts will be warranted for the
remainder of the original warranty period or ninety (90) days from installation by SONY. All
exchanged parts replaced under this warranty will become the property of SONY.
This warranty only covers the hardware components packaged with the Product. This warranty
does not cover any software contained in or included with the Product; any such software is
provided "AS IS." Please refer to any documentation included with the software for your rights
and obligations with respect to the software.
This warranty extends only to you, the original purchaser. It is not transferable to anyone who
subsequently purchases the Product from you.
Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the
warranty period) must be presented to obtain warranty service.
To obtain warranty service you must take the Product, or deliver the Product freight prepaid,
in either its original package or packaging providing the Product with a degree of protection
equivalent to that of the original packaging, to SONY. Please contact SONY at the number listed below for further information.
apply when the malfunction results from the use of this Product in conjunction with accessories, products or ancillary or peripheral equipment, or where it is determined by SONY that
there is no fault with this Product itself. This warranty is valid only for product purchased in the
United States of America.
This Limited Warranty is invalid if the factory applied serial number has been altered or
removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY,
BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY
RELATED TO THIS PRODUCT. SUCH DAMAGES INCLUDE, BUT ARE NOT LIMITED TO,
LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF USE OF THE PRODUCT
OR ANY ASSOCIATED EQUIPMENT, DOWN TIME AND PURCHASER'S TIME. EXCEPT TO
THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED
IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages,
or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have
other rights which vary from state to state.
Technical Support: Toll free telephone technical support is provided for 90 days from the date
of your first call. After 90 days, charges may apply for technical support except for warranty
related service calls. Telephone technical support hours are Monday~Saturday, 8AM to 8PM
Central Standard Time. Web based technical support is free of charge and is available 24
hours per day, 7 days a week. Logon to http://sony.storagesupport.com
SONY is not responsible for any damage to, or loss of, any programs, data, or other information stored on any media or any part of any Product serviced hereunder. Be sure to remove all
features, parts, options, alterations, and attachments not under warranty prior to returning the
Product to SONY. SONY is not liable for any loss or damage to these items.
For telephone technical support and service for Product, please call the following number:
TELEPHONE SUPPORT
800 588-3847
This Limited Warranty does not cover any consumables (such as batteries) supplied with this
Product; cosmetic damages; damage or loss to any software programs, data, or removable
storage media; or damage due to (1) acts of God, accident, misuse, abuse, negligence, abnormal, or unusually heavy use, causes external to the Product such as but not limited to excessive heat or humidity, or modifications of this Product; (2) improper installation, operation,
testing or maintenance of this Product; (3) power failure or connection to improper voltage
supply; or (4) attempted repair by any party other than SONY. This Limited Warranty does not
Save this document for future reference.
For the location of your nearest Sony Service Facility please call the following number:
SONY SERVICE CENTER LOCATIONS
800 342-5721
©2006 Sony Electronics Inc. Reproduction in whole or in part without written permission is
prohibited. All rights reserved.
Sony is a trademark of Sony Corporation.
P/N: 7819901726
Printed in China
1 YEAR LIMITED WARRANTY REGISTRATION (United States of America)
Thank you for purchasing a DVDirect Recorder. We want to provide you with services and products that will help you consider Sony again in the future. Please take a moment to complete
the attached card and return it to us.
Name
Company Name
Address
Phone
City, State, Zip
Fax
Email Address
Model Purchased:
Date Purchased:
Which camcorder type do you own?
DV
8mm/Hi8
VHS/c-VHS
DVD
Gender:
Male
Female
Do You Own a PC?
Windows XP/2000 PC
Macintosh
How you will use this product? (Check that all apply)
Stand-Alone Use
Computer-Attached Use
Don’t own a computer
With Printer (MC3 only)
Digital 8
Hard Disk
Will you use the DVDMail™ sleeves to mail DVDs to friends/family?
Yes
No
Not Sure Yet
Comments:
What environment will you use this product in?
Home (living room)
Office
Home (kitchen/dining room)
School
Home (den/office)
Other
Primary uses you purchased this product for (Check that all apply)
Burn Home Videos to DVD
Backup VHS Tapes to DVD
Backup Photos to DVD
Burn Photo Slideshows to DVD
Record Live TV/DVR Contents to DVD
How did you hear about this product?
Review/Article
Advertisement
Other Website
Sony Website
Recommended
In Store Display
I do not wish to receive information from Sony Electronics Inc. about products,
services, promotions, contests and offerings that may be of interest to me.
I do not wish to receive information from Sony Electronics Inc. about products,
services, promotions, contests and offerings that may be of interest to me.
Save A Stamp!
Register Your DVDirect drive online today:
http://warranty.storagesupport.com
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