Sony XBR 49X900E Help Guide User Manual (Printable PDF) C418100121

• Sony Television Help Guide
• Table Of Contents
• Getting Started
• Using the Help Guide
• Introducing Android TV
• Downloading apps from the Google Play
• Moving apps to a USB memory device
• Viewing Internet media
• Enjoying content from your mobile device on the TV with Google Cast
• Enjoying safe apps and video streaming services (Security & Restrictions)
• Searching by using your voice
• Basic Operations
• Using the remote control
• Home Menu
• Using the Discover button
• Using the Action Menu
• Selecting devices that are connected to the TV
• Identifying the status of the TV through illumination
• Illumination LED
• Illumination at the bottom of the screen
• Support Site
• Watching TV
• Watching TV Programs
• Using the program guide
• Using interactive broadcast TV services
• Watching in 3D (3D models only)
• Understanding the basics of 3D TV (3D models only)
• Preparing your 3D glasses (3D models only)
• Watching TV in 3D (3D models only)
• Enjoying social networking services while watching TV
• Using the TV With Other Devices
• USB Devices
• Playing content stored on a USB device
• Information about USB devices used for storing photos and music
• Supported files and formats
• Photos
• Videos
• Audio sampling rates (for videos)
• External subtitles
• Blu-ray and DVD players
• Connecting a Blu-ray or DVD player
• Watching Blu-ray and DVD discs
• Smartphones and tablets
• Displaying the screen of a smartphone/tablet on theTV using the Screen mirroring function
• Sharing photos/music/videos
• Using the “Video & TV SideView” app with yoursmartphone/tablet
• Computers, cameras, and camcorders
• Connecting a computer and viewing stored content
• Connecting a camera or camcorder and viewing
• Computer video signal specifications
• Audio system
• Connecting an audio system
• Adjusting audio system-related settings
• Bluetooth devices
• Connecting a Bluetooth device
• Supported Bluetooth profiles
• Sony wireless subwoofer (optional) (Sony wirelesssubwoofer supported models only)
• Connecting a wireless subwoofer (optional)
• Adjusting wireless subwoofer-related settings(optional)
• BRAVIA Sync-compatible devices
• BRAVIA Sync overview
• Using features available for BRAVIA Synccompatibledevices
• Adjusting BRAVIA Sync settings
• Connecting an IR Blaster (IR Blaster compatiblemodels only)
• Viewing pictures in 4K from compatible devices
• Viewing pictures in 4K resolution
• Settings for viewing pictures in 4K resolution withhigher quality
• Connecting to a Network
• Connecting to a network using a LAN cable
• Connecting to a network using a wirelessconnection
• Using Wi-Fi to connect the TV to your network
• Using Wi-Fi Direct to connect to the TV (nowireless router required)
• Home network features
• Adjusting home network settings
• Playing content from a computer
• Playing content from a media server
• RVU statement (RVU compliant models only)
• Settings
• Configuring the TV
• [TV]
• [Network & Accessories]
• [System Preferences]
• [Personal]
• [Expert panel settings](only models equipped withan OLED panel)
• Setting a timer
• Troubleshooting
• Self diagnostics
• Software updates
• If a full reset (restart) of the TV is required
• Picture (quality)/screen
• Picture quality is not as good as viewed at thestore.
• Distorted picture.
• The screen flickers.
• No color/Dark picture/Color is not correct/Picture is too bright
• Dark screen. How to brighten the screen.
• Color is not correct. How to adjust the color tone.
• Screen format/wide mode changes automatically.
• Black bands appear at the edges of the screen.
• A black box appears on the screen.
• There are banners/tickers at the top or bottom ofthe screen.
• 3D pictures are not displayed. The 3D effect isweak. (3D models only)
• Black bars appear on both sides of the screenwhen watching 3D pictures. (3D models only)
• You cannot turn off 3D display while watching 3Dcontent. (3D models only)
• The message [3D signal has been detected.]automatically appears when 3D signal is detected.(3D models only)
• A message about an app asking for permission toaccess a TV function is displayed.
• The screen becomes darker after a certain periodof time. (only models equipped with an OLEDpanel)
• The message [Panel refresh did not finish] isdisplayed. (only models equipped with an OLEDpanel)
• You are concerned about an image retention. (onlymodels equipped with an OLED panel)
• A white line appears on the screen. (only modelsequipped with an OLED panel)
• Panel refresh does not complete. (only modelsequipped with an OLED panel)
• Keyboard
• Broadcast reception
• Check these things first to troubleshoot your TVreception.
• Block noise or an error message appears and youcannot watch broadcasts.
• Ghosting or double images appear.
• Only snow noise or a black picture appears on thescreen.
• There is picture or sound noise when viewing ananalog TV channel.
• Some channels are blank.
• Poor reception or poor picture quality with digitalbroadcasts.
• You cannot view digital channels.
• You cannot receive or select channels.
• Some digital cable channels are not displayed.
• Broadcast HD formats have poor quality.
• Sound
• No sound but good picture.
• Audio noise.
• No audio or low audio with a home theater system.
• Distorted sound.
• Headphone volume cannot be adjusted.
• Network (Internet/home)/apps
• The network name (SSID) of the wireless router(access point) to which you want to connect is notdisplayed.
• Sometimes video streaming quality is poor.
• Wi-Fi connection is lost or intermittent.
• Certain Internet video content displays a loss ofdetail.
• Good picture quality but no sound on Internet videocontent.
• Apps are inaccessible.
• The TV cannot access the Internet when IPv6 isset.
• Your TV cannot connect to the server.
• A message appears stating that the TV cannotconnect to your network.
• You can connect to the Internet, but not to Googleservices.
• You cannot add a Google account.
• Remote control/accessories
• The remote control does not operate.
• You cannot turn the Active 3D Glasses on. (3Dmodels only)
• The LED indicator on the Active 3D Glasses blinks.(3D models only)
• Power
• The TV turns off automatically.
• The TV turns on automatically.
• After unplugging the TV and plugging it in again,the TV does not turn on even if you press thepower button on the remote control or the TV.
• Connected devices
• No picture from a connected device.
• You cannot select a connected device in the HomeMenu.
• Certain programs on digital sources display a lossof detail.
• Photo images or folders take time to display.
• You cannot find a connected BRAVIA Sync HDMIdevice.
• You cannot control a second AV receiver.
• An external device (such as a set-top box or AVreceiver) cannot be controlled via the IR Blaster.(IR Blaster compatible models only)
• Some media files in the USB device or server arenot displayed.
• The TV cannot be found by a Wi-Fi Direct device.
• Operation cuts out, or a device does not work.
• What kind of devices can be connected using theScreen mirroring function?
• The TV cannot connect to a Miracast device orScreen mirroring compatible device.
• Video or sound sometimes cuts out.
• Some paid content cannot be played.
• The TV cannot be turned on and controlled by using the "Video & TV SideView app when remote start is enabled.
• The TV does not appear on or cannot be registeredwith the “Video & TV SideView” app.
• Illumination LED
• The illumination LED or bottom of the screensometimes lights up.
• You want to disable the illumination LED so that itdoes not light up or blink.
• Index