Source Pro SP2320FPBT Electric Fireplace Heater with Bluetooth Apps Control User Manual

Source Pro Industries Ltd. Electric Fireplace Heater with Bluetooth Apps Control

User Manual

SP5560CALAEVINUSER MANUALKeep this manual for future referenceQUESTIONS, PROBLEMS, OR MISSING PARTS?Please Contact Customer Service Before Returning to Storecustomerservice@prokonian.com +1-203-440-9911Please carefully check the unit and make sure there is no damage when you open the cartonDownload App
Table of Contents Package Contents 2 3Fireplace MantelSP5560FireboxSP2320-IR-FGPBBTCabinet KeyWine CoolerSPWC-52ACT Remote Control• GENERAL INFORMATION Safety Instructions Maximum Load Warning Warranty• FIREBOX OPERATIONS FCC/IC Information Safety Information Operating Instructions Fireplace Remote App Connectivity Fireplace Remote App Care And Maintenance Troubleshooting• WINE COOLER OPERATIONS Safety Information Wine Cooler Structure Operating Instructions Care And Maintenance Troubleshooting3345678910111214141515
InstallationCAUTION: This unit is intended for use only with the products and maximum weights indicated. Use with other products or products heavier than the maximum weights indicated may result in instability causing possible injury.NOTE: Flat panel TVs with base support should be placed squarely in the center of the stand with no overhang on any side.NOTE: To reduce the risk of fire, do not store or use gasoline or other flammable vapors and liquids in the vicinity of the heater.WARNING: Risk of Fire - keep combustible material such as furniture, papers, clothes, and curtains at least 3 feet (0.9m) from the front of the heater and away from the sides and rear.353"Safety InstructionsPlease read and understand this entire manual before attempting to assemble, operate or install the product.IMPORTANT NOTICESAVE THESE INSTRUCTIONSand injury to persons, including the following:Read all instructions before installing or using this heater.WARNING: Place this unit in a location that avoids direct sunlight and high temperatures.WARNING: Plastic bags, nails, etc. should be kept out of reach of children.WARNING: This appliance is hot when in use. To avoid burns, DO NOT let bare skin touch hot surfaces. Keep combustible material, such as furniture, pillows, bedding, papers, clothes, etc. and curtains, at least 3 (0.9m) feet from the front of the heater and keep them away from the side and rear.WARNING: Extreme caution is necessary when any heater is used by or near children or individuals with WARNING: DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar covering.Do not route cord under furniture or appliances. Arrange cord away from traffic areas and where it will not be tripped over.WARNING: DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause WARNING: This appliance has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, WARNING: Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a reputable electrician before reusing.WARNING: Do not use outdoors.WARNING: To disconnect heater, turn controls to off, and turn off power to heater circuit at main disconnect panel.WARNING: To prevent a possible fire, do not block air intakes or exhaust in any manner.WARNING: Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.clothing. Christmas stockings or decorations should not be hung in the area of it.Max. 75 lbs (34 kg)Max. 30 lbs (13.6 kg)
FCC / IC InformationFirebox Model4 5Warranty1-YEAR LIMITED WARRANTYProkonian Inc. (hereinafter referred to collectively as “the Company”) warrants that your new Bold Flame Electric Fireplace is free from manufacturing and materials defects for a period of one (1) year from date of purchase. Subject to the following conditions and limitations:1. The electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the Company.3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship - provided that such part(s) have been subjected to normal conditions of use and service - after said defect is conrmed by the Company’s inspection. All replacement parts or products will be new, remanufactured, or refurbished.4. The Company may, at its discretion, require that any defective part(s) be returned in exchange for the replacement part(s).5. The Company may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).6. This warranty does not cover the LED light bar included with the electric replace.7. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume responsibility for the same.8. The owner/user assumes all other risks – if any – including but not limited to the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.9. All other warranties – express or implied – with respect to the unit, its components and accessories, or any obligations/liabilities on the part of the Company are hereby expressly excluded.10. The Company neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the unit.11. The warranties as outlined within this document do not apply to non-accessories used in conjunction with the installation of this product.12. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.This warranty is void if:a) The replace is subjected to prolonged periods of dampness or condensation.b) Any unauthorized alteration, willful abuse, accident, or misuse of the product.c) You do not have the original purchase receipt.IF WARRANTY SERVICE IS NEEDED Please Contact Customer ServiceMake sure you have the following information ready:- Warranty- Sales Receipt- Product Model/Serial Number- Date of Purchase - Location of Purchasecustomerservice@prokonian.com +1-203-440-99114 5
ATTENTION: the warranty.WARNING:damage, personal injury or loss of life.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna• Increase the separation between the equipment and the receiver• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for help.This device complies with Industry Canada License-exempt RSS-210. Operation is subject to the following two condtions: (1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device.CAUTION: To maintain compliance with the RF exposure guidelines, place the base unit at least 20cm from nearby persons.WARNING: Changes or modifications to this unit not expressly approved by the party responsible forcompliance could void the user’s authority to operate the equipment.FCC / IC InformationSP2320-IR-FGPBBTFirebox Model55
Safety InformationGrounding InstructionsCAUTION:• • • operating this unit again.• DO NOT use outdoors.• This unit is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place heater where it may fall into a bathtub or other water container.• To disconnect this unit, turn all controls to the OFF position, then remove plug from outlet.• ONLY connect to properly grounded outlets.• This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.1 Canadian Electrical Code or, for USA installations, follow the National Electrical Code, ANSI/NFPA NO.70.bed, where opening may become blocked.• ALWAYS plug this unit directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).• This heater includes an automatic protection system that will shut off the unit to prevent overheating. If the unit is at risk of overheating, the front panel will display 'E1' and a thermal cut out will shut ofELECTRICAL CONNECTION:• A 15-amp, 120-volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with 6-ft. three-wire cord, exiting from the rear of the fireplace. DO NOT exceed the current rating of the current tap. ALWAYS plug this unit directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).shown below. See illustration for grounding instruction. An adapter as shown at C is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.Grounding PinGrounding PinGrounding MeansAdapterACBDMetal ScrewCover of Grounding BoxELECTRICAL SPECIFICATIONSVoltage:Amps:Watts:120 VAC, 60 Hz12.5 Amps1500 Watts6
Ember Bed Brightness Mode• The Ember Bed Brightness Mode sets the ember bed brightness• Use the UP arrow button or DOWN arrow button to scroll through the log brightness settings: L0 (dimmest), L1, L2, L3, L4, L5 (brightest)Flame Brightness Mode• Use UP arrow button or DOWN arrow button to scroll ,emalf oN( 0F :sgnittes ssenthgirb emalf eht hguorhtF1, F2, F3, F4, F5 (brightest).Flame Color Modecolor.• Use UP arrow button or DOWN arrow button to scroll • Use UP arrow button to increase the setting of the selected function.• Use DOWN arrow button to decrease the setting of the selected function.Activate Child LockWhen the unit is ON, hold the POWER button for 10 seconds to activate the Child Lock function. E3 will be displayed and a "Beep" will sound 3 times to indicate the Child Lock function is activated. Then, all function keys are locked. When pressing any button, E3 will be displayed to indicate the Child Lock function has been activated.Deactivate Child LockTo deactivate the Child Lock function, hold the POWER button for 10 seconds. Then, all functions keys are unlocked.• Press the POWER button to turn ON or OFF the unit.The heater must be properly installed before it is used.• When the unit is in ON mode, the power icon indicator light will be shown green. • When the unit is in OFF mode, the power icon indicator light will be shown red. When power OFF, unit will be stopped, if heater is working before power OFF the unit, fan will have 20 seconds delay to ensure heat will not be trapped inside the unit.• Press the MODE button to cycle through the different functions. Each time the MODE button is pressed, the ,remiT ,erutarepmeT - noitcnuf txen eht retne lliw edomEmber Bed Brightness, Flame Brightness or Flame Color.Temperature Mode• The Temperature Mode controls the heater’s thermostat setting.• Press UP arrow button or DOWN arrow button to scroll through the pre-set temperature range from 59°F (15°C) to 86°F (30°C), ON and OF (OFF). • Hold the mode button for 3 seconds, this allows the temperature unit to change from °C to °F or °F to °C. The unit default is °F.• When the ambient temperature is higher than the set temperature, heater will turn off automatically.Timer Mode• The Timer Mode sets the fireplace to automatically shutoff.• Press UP arrow button or DOWN arrow button to adjust the timer setting from 0 hour (OFF) to 9 hours with 0.5 hour intervals.Operating Instructions7Power Buttonheater will turn on for internal check program.The unit has a memory function with last settings for power to the unit has been interrupted.Mode ButtonUp Arrow ButtonDown Arrow ButtonChild LockThis function is only available if using the control panel.Setting ColorC1C2OrangeBlueSetting ColorC3C4Orange + BlueColor RotationChild Lock function is only available if using the control panel.
1. Turn on the replace2. Switch on Bluetooth on your mobile devices3. Tap the side menu icon (Fig. 1)4. Tap "+" icon (Fig. 2) and start searching for the replace nearby (Fig. 3) 5. Enter a name for the replace (Fig. 4) and wait for it to connect (Fig. 5)6. Blue dot indicates that the replace is connected properly and ready to use (Fig. 6)7. Return to main page by tapping the side menu icon8. Make sure that the top right corner icon is switched "ON" (Fig. 7) 8 9To ConnectFig. 1Fig. 2Fig. 3Fig. 4Fig. 5Fig.6• To remove your replace from your Apple device, tap the "X" next to the fireplace name that you want to remove. (Fig. 8)• To remove your fireplace from your Android device, hold on to the name until the options appear, then select "Delete".To DisconnectFig. 7Fig. 8Fireplace Remote App Connectivity
Fireplace Remote App8 9Operating InstructionsYou can remotely adjust your fireplace settings in the following ways:Control Screen (Fig. 9):You can remotely adjust your fireplace settings in the following ways:Fig. 9Others:Fig. 11Fig. 10• Adjust the ember bed brightness by tapping the " + " or " - " button under the log icon Settings range from L0 ( dimmest) to L5 (brightest)• Adjust the temperature by tapping the " + " or " - " button under the thermostat icon Settings range from 59°F - 86°F, 15°C - 30°C, ON, or OFF• Adjust the ame brightness by tapping the " + " or " - " button under the ame icon Settings range from F0 (no ame) to F5 (brightest)• Change the ame color by tapping the " + " or " - " button under the color wheel icon Settings range from C1: Orange, C2: Blue, C3: Orange + Blue, or C4: Color RotationTimer Screen (Fig. 10):• Select the Timer Mode, then set a shut-off timer for the replace to automatically turn off• Set the timer from 0:30 to 9:00 in 30-minute intervals, then press StartSetting Screen (Fig. 11):• Select Settings, then change the temperature unit to °F or °C• You can edit the name of your fireplace by holding down on the replace name. (Fig. 12)Fig. 12• Turn off your replace by tapping the switch on the top right corner. (Fig. 13)Fig. 13
Care And MaintenanceREPLACING THE REMOTE CONTROL BATTERY:When the remote control stops operating or its range seems reduced, it is time to replace the batteries. NOTE: When the heater is not in use, it should be stored in a dry location, away from possibledamage. The power cord should be stored properly to avoid contact with hot or sharp objects.NOTE: The batteries should be removed if the product is to be left unused for a long time.CAUTION:Non-rechargeable battery is not to be recharged. Exhausted battery is to be removed from the product:1. The battery compartment is located on the back end of the remote control.2. Press the small tab inward as you slide the battery door open and remove the old battery.3. Insert a new CR2025 lithium battery (not included), ensuring the polarities of the battery match the inside of the battery compartment.4. Re-insert the battery door.WARNING: Make sure the power is turned off before proceeding. Any electrical repairs or rewiring of this unit should be carried out by a licensed electrician in accordance with national and local codes. If repairing or replacing an electrical component or wiring, the original wire routing, color coding and securing locations must be followed.WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to WARNING:WARNING:electrical shock or personal injury.WARNING: During any service of this appliance, the power to the unit must be turned off. First turn the main power switch to the “OFF” position. Then remove the electrical plug from the wall outlet.10CLEANING INFORMATION:• Make sure the unit is turned off, unplugged and the heating elements of heater are cool whenever you are cleaning the heater.• Clean the metal trim using a water-dampened, soft, and clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.• The motors used on the fan and the flame generator assembly are pre-lubricated for extended bearing life and • All other servicing should be performed by qualified service personnel.require no further lubrication. However, periodic cleaning/vacuuming of the fan/heater and air intake/output vents is recommended.GLASS INFORMATION:• Under no circumstances should this product be operated with broken glass.• Do not strike or slam the glass.• Do not use abrasive cleaners to clean the glass.• service personnel.
Care And Maintenance10 11TroubleshootingProblems1. No power, logs do not glow.2. E1 is displayed on control panel.3. E2 is displayed on control panel.4. E3 is displayed on control panel.5. Fan motor continues to blow after unit is powered off.6. Power cord gets warm to the touch.1. The unit does not have power.2. The overheat protection device has been engaged.3. The ambient temperature sensor is broken or not working correctly.4. Child Lock function is activated. 5. Normal operation.6. Normal operation.Possible Causes1. Check that unit is plugged into a standard 120 volt outlet. Then make sure power is set at “ON” position.2. Unplug unit, wait 5-10 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service.3. Unplug unit, wait 5-10 minutes, then the sensor will reset itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service. 4. To inactivate the Child Lock function, hold the POWER button for 10 seconds. 5. This is a standard feature; the blower runs for an additional 20 seconds to ensure heat will not be trapped inside the unit.6. This is normal for a heater appliance as it requires more current to operate. Check the connections of the appliance cord and the outlet. Make sure the plug fits tightly into the outlet. During use, check the plug and outlet frequently to determine if it is HOT; if so, discontinue use of the appliance and consult with a qualied electrician to check or change the overheating outlet(s).SolutionsFor more information about collection and recycling of used batteries, please contact your local municipality, your waste disposal service or the point of sale where you purchased this item.A battery may contain hazardous substances that could be endangering to the environment and human health.• This symbol marked on the battery and/or packaging indicates that used battery shall not be treated as municipal waste. Instead it shall be left at the appropriate collection point for recycling.• By ensuring the used battery is disposed of correctly, you will help prevent potential negative consequences for the environment and human health. The recycling of materials will help to conserve natural resources.DISPOSAL OF USED BATTERY:
Safety InformationThis wine cooler can only be used in the way of which it was designed. The manufacturer is not liable for any damage due to improper use or repairs made by unqualied personnel.CAUTION:• Before cleaning the cooler, make sure it is unplugged. NEVER clean the unit with acid preparation, medical, dilution, gasoline, oil or any other kind of chemical substance that could damage the wine cooler.• To reduce the risk of re, if the fuse of the power board is broken, replace the power board only with the same fuse type that is authorized by the service center.SPWC-52ACTWine Cooler Model12 13WARNING: Disconnect power before servicing.If repairing or replacing any electrical component or wiring, the original wire routing, color coding and securing locations must be followed. ATTENTION: Read the operation manual carefully and check that the rating data on the rating nameplate corresponds to your power supply.ATTENTION: For the best results, this wine cooler needs to be placed on a at surface, with at least 2 cm of space on each side and at least 10 cm of space behind.WARNING: Find a location for the wine cooler that avoids direct sunlight and high temperatures.WARNING: Do not place heavy items on the top of the cellar.
12 13Safety InformationCAUTION:• If possible, ALWAYS unplug wine cooler when not in use.• DO NOT operate any wine cooler with a damaged cord or plug or after the wine cooler malfunctions.• DO NOT operate any wine cooler if it has been dropped or damaged in any manner. Disconnect power at service panel and have wine cooler inspected by qualied service personnel before reusing.• Any repairs to this unit should be carried out by appropriately qualied service personnel.• Under no circumstances should this unit be modied. Parts having to be removed for servicing must be replaced prior to operating this unit again.• DO NOT use outdoors.• This unit is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place unit where it may fall into a bathtub or other water container.• To disconnect this unit, turn all controls to the OFF position, then remove plug from outlet.• ONLY connect to properly grounded outlets. • This appliance, when installed, must be electrically grounded in accordance with local codes, with the current CSA C22.1 Canadian Electrical Code or, for USA installations, follow the National Electrical Code, ANSI/NFPA NO.70.• To prevent a possible re or damage to the unit, DO NOT block any air intakes or exhaust in any manner. • ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).• DO NOT slide wine cooler on top of wood to avoid scratching wood surface.DANGER: Risk of child entrapment. Before throwing away your old wine cooler, you must take off the door and leave the shelves in place, so that children may not easily climb inside.ELECTRICAL CONNECTION:• A 15-amp, 120-volt, 60 Hz circuit with a properly grounded outlet is required. Preferably, the fireplace will be on a dedicated circuit as other appliances on the same circuit may cause the circuit breaker to trip or the fuse to blow when the heater is in operation. The unit comes standard with 6-ft. three-wire cord, exiting from the rear of the fireplace. DO NOT exceed the current rating of the current tap. ALWAYS plug heaters directly into a wall outlet/receptacle. NEVER use with an extension cord or relocatable power tap (outlet/power strip).• This wine cooler is for use on 120 volts. The cord has a plug as shown below. See illustration for grounding instruction. An adapter as shown at C is available for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.Grounding PinGrounding PinGrounding MeansAdapterACBDMetal ScrewCover of Grounding BoxELECTRICAL SPECIFICATIONSPower Consumption (KW.h/24h):Temperature Range:Rated Voltage:Rated Frequency:Current:Power Draw:1.245°F - 64°F (7°C - 18°C)110 - 120 VAC60 Hz1.9 A130 W
Operating InstructionsWine Cooler Structurex 2x 2x 2x 2x 1LED Interior Light Light SwitchTemperature Control KnobTemperature Control BoxHinge Cover13245678910Glass DoorCooling Fan FaceplateCompartment DividerShelfFootx 1x 2x 1x 4x 414 15TroubleshootingProblems Possible Causes Solutions1. Wine cooler is not cooling2. Inside temperature is not cold enough3. Peculiar odor inside refrigerator4. Frost is found on the cooling fan faceplate1a. Unit is unplugged1b. Low voltage1c. Fuse is broken2a. The refrigerator is placed too close to a heat source2b. Poor ventilation2c. Cooling fans are not working2d. The door is not shut completely, has been opened too frequently, or has been left open for too long3. Check whether there is anything foul inside4. Too much humidity or too low temperature inside the case1a. Plug in the unit to the outlet1b. Ensure normal voltage1c. Contact qualified service personnel to replace the fuse2a. Keep the refrigerator away from sunshine or other heat sources2b. Ensure that all air intakes and exhausts are not blocked in any manner.2c. Contact qualified service personnel to inspect the fans and replace them2d. Completely shut the door. Do not open the door too frequently or keep it open for too long3. Wrap the source or dispose it4. Disconnect from the outlet, stop the power, and manually defrost. Connect the power again when the ice thawsThis is a dual zone wine cooler; (1) upper zone is for storage of white wine with a temperature range from 45°F to 54°F (7°C to 12°C).(2) lower zone is for storage of red wine with a temperature range from 54°F to 64°F (12°C to 18°C). • Each wine cooler zone has a control box for regulating the temperature, which is located on the upper right hand corner of each zone compartment. To change the internal temperature, adjust the control knob according to the ambient temperature or purpose of use. • The range of the temperature control is from "Max" to "Min". The rst time the unit is turned on, set the temperature control to "Max". After 2 hours, adjust the knob to the temperature control setting that best suits your needs. • Turn the knob to the middle for the most appropriate temperature control at home or at the ofce. This wine cooler has a LED light located under the bottom surface of each temperature control box. You can turn the LED light ON or OFF by pressing the light switch.NOTE: When the power is connected, the cooling system will activate. When the thermostat is set, the internal temperature will cool until it reaches the set temperature and then the cooling system will shut off. When the internal temperature is higher than the temperature set on the thermostat, the cooling system will activate again to cool to the set temperature.
14 15Care And Maintenance• Shut off power supply before cleaning the wine cooler.•Removethewineandshelves.Cleanthewinecoolerwithbakingsodaandwaterrst,andthencleanwithonlywater.•Donotusesoapordetergentforthecabinet.NEVERcleantheunitwithacidpreparation,medical,dilution,gasoline,oilorany other kind of chemical substance that could damage the wine cooler.• Clean the wine cooler regularly.TroubleshootingProblems Possible Causes Solutions1. Wine cooler is not cooling2. Inside temperature is not cold enough3. Peculiar odor inside refrigerator4. Frost is found on the cooling fan faceplate1a. Unit is unplugged1b. Low voltage1c. Fuse is broken2a. The refrigerator is placed too close to a heat source2b. Poor ventilation2c. Cooling fans are not working2d. The door is not shut completely, has been opened too frequently, or has been left open for too long3. Check whether there is anything foul inside4. Too much humidity or too low temperature inside the case1a. Plug in the unit to the outlet1b. Ensure normal voltage1c. Contact qualified service personnel to replace the fuse2a. Keep the refrigerator away from sunshine or other heat sources2b. Ensure that all air intakes and exhausts are not blocked in any manner.2c. Contact qualified service personnel to inspect the fans and replace them2d. Completely shut the door. Do not open the door too frequently or keep it open for too long3. Wrap the source or dispose it4. Disconnect from the outlet, stop the power, and manually defrost. Connect the power again when the ice thaws
Crafted in China Distributed by Prokonian Inc., Meriden, CT 06450, USAFireplace RemoteFree replace remote app gives you full access and control of your replace1. Go to Apple Store or Google Play Store2. Type “replace remote” on the search bar3. Click “INSTALL” button4. Enter your account and password if necessary 5. Installation will be completed automaticallyDOWNLOAD THE FIREPLACE REMOTE APPScan QR Code to Download AppQUESTIONS, PROBLEMS, OR MISSING PARTS?Please Contact Customer Service Before Returning to Storecustomerservice@prokonian.com +1-203-440-9911

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