Southwestern Bell Freedom Phone Fa970B Users Manual FA970S

FA970B to the manual 013def7e-3b23-471c-be76-e6403b25bf4f

2015-02-06

: Southwestern-Bell Southwestern-Bell-Freedom-Phone-Fa970B-Users-Manual-528044 southwestern-bell-freedom-phone-fa970b-users-manual-528044 southwestern-bell pdf

Open the PDF directly: View PDF PDF.
Page Count: 8

22
TOLL FREE HELP LINE
1-800-366-0937
http://www.swbfreedomphone.com
FA970B OWNER’S MANUAL
All-Digital Telephone
Answering System
with Voice Day/Time
Stamp
STOP — don’t take unit back to the store
LOOK — for the toll-free “help” telephone number
LISTEN — as our experts talk you through the problem
For immediate answers to your questions regarding
operation, missing parts or installation, call the
Southwestern Bell Freedom Phone®
Retail Sales Help Line:
1-800-366-0937
Monday - Friday 8:30 AM - 9:00 PM (EST)
Saturday 8:30 AM - 12:30 PM (EST)
http://www.swbfreedomphone.com
SOUTHWESTERN BELL
FREEDOM PHONE®
7475 N. GLEN HARBOR BLVD.,
GLENDALE, AZ 85307
Printed in China
LIB942Y2
to one of our authorized Service centers
TRANSPORTATION CHARGES PREPAID. (California
residents should call 1-800-366-0937 for shipping
instructions.) Products returned to us or to an Authorized
Service Center must be accompanied by a copy of the
purchase receipt. In the absence of such purchase
receipt, the warranty period shall be one (1) year from
the date of manufacture.
To obtain service under this warranty, return the defective
product to the service center nearest you together with
your sales slip and $9.50 for postage and handling.
California residents need only provide proof of purchase
and should call 1-800-366-0937 for shipping instructions.
You may also have other warranty rights which vary from
state to state.
This warranty shall be invalid if the product is damaged
as a result of defacement, misuse, abuse, neglect,
accident, destruction or alteration of the serial number,
improper electrical voltages or currents, repair, alteration
or maintenance by any person or party other than our
own service facility or an authorized service center, or
any use violative of instructions furnished by us.
This warranty is also rendered invalid if this product is
removed from the country in which it was purchased, if it
is used in a country in which it is not registered for use,
and/or if it is used in a country for which it was not
designed. Due to variations in telephone and
communications laws, this product may be illegal for use
in some countries. Southwestern Bell Freedom
Phone® Retail Sales assumes no responsibility for
damages or penalties incurred resulting from the use of
this product in a manner or location other than that for
which it is intended.
This one-year warranty is in lieu of all other expressed
warranties, obligations, or liabilities.
IB-4227B
ANY IMPLIED WARRANTIES, OBLIGATIONS, OR
LIABILITIES, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED IN DURATION TO THE ONE-YEAR
DURATION OF THIS WRITTEN LIMITED WARRANTY.
SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
IN NO EVENT SHALL WE BE LIABLE FOR ANY
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.
Some states do not allow the exclusion or limitation of
special, incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights which may vary from state to
state.
Covered under the US patent: PAT. D422277
IMPORTANT SAFETY
INSTRUCTIONS
BEFORE USING YOUR TELEPHONE EQUIPMENT,
BASIC SAFETY PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK AND INJURY TO PERSONS,
INCLUDING THE FOLLOWING:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the
product.
3. Unplug this product from the wall telephone jack and
power outlet before cleaning. Do not use liquid
cleaners or aerosol cleaners. Use a damp cloth for
cleaning.
4. Do not use this product near water, for example, near
a bath tub, wash bowl, kitchen sink, or laundry tub,
in a wet basement, or near a swimming pool.
5. Do not place this product on an unstable cart, stand,
or table. The product may fall, causing serious
damage to the product.
6. Slots or openings in the cabinet and the back and
bottom are provided for ventilation, to protect it from
overheating. These openings must not be blocked
or covered. The openings should never be blocked
by placing the product on a bed, or other similar
surface. This product should never be placed near
or over a radiator or heat register.
7. This product should be operated only from the type
of power source indicated on the marking label. If
you are not sure of the type of power supply to your
home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do
not locate this product where the cord will be abused
by persons walking on it. Do not attach the power
cord to building surfaces.
9. Do not overload wall outlets and extension cords as
this can result in the risk of fire or electric shock.
10. Never push objects of any kind into this product
through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in
the risk of fire or electric shock. Never spill liquid of
any kind on the product.
11. To reduce the risk of electric shock, do not
disassemble this product, but take it to a qualified
serviceman when some service or repair work is
required. Opening or removing covers may expose
you to dangerous voltages or other risks. Incorrect
reassembly can cause electric shock when the
appliance is subsequently used.
12. Unplug this product from the wall outlet and refer
servicing to qualified service personnel under the
following conditions:
a. When the power supply cord or plug is damaged
or frayed.
b. If liquid has been spilled into the product.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by
following the operating instructions. Adjust only
those controls that are covered by the operating
instructions because improper adjustment of other
controls may result in damage and will often
require extensive work by a qualified technician
to restore the product to normal operation.
e. If the product has been dropped or cabinet has
been damaged.
f. If the product exhibits a distinct change in
performance.
13. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote
risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the
vicinity of the leak.
SAFETY INSTRUCTIONS FOR
BATTERIES
CAUTION
TO REDUCE THE RISK OF FIRE OR INJURY TO
PERSONS, READ AND FOLLOW THESE
INSTRUCTIONS.
1. Use only 3 x 1.5V AAA alkaline batteries mentioned
in the Owner’s Manual.
2. Do not dispose of the batteries in a fire. The cells
may explode. Check with local codes for possible
special disposal instructions.
3. Do not open or mutilate the batteries. Released
electrolyte is corrosive and may cause damage to
the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to
short the batteries with conduction materials such
as rings, bracelets, and keys. The batteries or
conductors may overheat and cause burns.
5. Do not attempt to recharge the batteries identified
for use with this product. The batteries may leak
corrosive electrolyte or explode.
6. Do not attempt to rejuvenate the batteries identified
for use with this product by heating it. Sudden release
of the battery electrolyte may occur causing burns
or irritation to eyes or skin.
7. When replacing batteries, all batteries should be
replaced at the same time. Mixing fresh and
discharged batteries could increase internal cell
pressure and rupture the discharged batteries.
8. When inserting batteries into this product, the proper
polarity or direction must be observed. Reverse
insertion of the batteries can cause charging, and
that may result in leakage or explosion.
9. Remove the batteries from this product if the product
will not be used for a long period of time (several
months or more) since during this time the batteries
could leak in the product.
10. Discard “dead” batteries as soon as possible since
“dead” batteries are more likely to leak in a product.
11. Do not store this product, or the batteries identified
for use with this product, in high-temperature areas.
Batteries that are stored in a freezer or refrigerator
for the purpose of extending shelf life should be
protected from condensation during storage and
defrosting. Batteries should be stabilized at room
temperature prior to use after cold storage.
Save These Instructions
123
To Install Three AAA Batteries
Three AAA batteries (not included) are required to
maintain your personalized greeting and recorded
messages during a power failure. If there is a power
failure and the batteries are not installed, both your
personalized greeting and recorded messages will be
lost.
1. Using a small Philips type screwdriver, remove the
screw located in the battery compartment on the
bottom of the base and lift the battery compartment
door (Fig A).
2. Install three AAA batteries. (Fig B)
3. Replace battery compartment door, and replace
screw.
Note:
Install replacement batteries once a year to insure
proper operation of the power failure protection feature.
The batteries status is indicated by the BATT. LOW
indicator. If three fresh batteries are installed, the LED
indicator stays off, when the unit is in the ANSWER ON
mode. If the batteries are low/not installed, the indicator
will flash.
To Connect the AC Adaptor
Connect the AC adaptor into the back of the unit. Plug
the other end into the AC wall power outlet (Fig C). Do
not attach (staple, etc.) the AC Adaptor cord to the
building wall.
Figure A
LOCATION OF CONTROLS
TOP VIEW:
1. Battery Low LED
Indicator
2. Answer On/Off Button
3. Time Set / Repeat
Button
4. Mailbox 2 Message
LED Indicator
5. Mailbox 2 Play/Skip
Button
6. Mailbox 1 Play/Skip
Button
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
SIDE VIEW:
REAR VIEW:
7. Mailbox 1 Message
LED Indicator
8. Microphone
9. Greeting Button
10. Stop / Save Button
11. Digital Volume Control
12. Ring Select 2/4/TS
13. Telephone Line
14. AC Adaptor Jack
15. Telephone Extension
Line
Congratulations!
You have purchased an FA970B Digital Answering
System with Voice Day/Time Stamp manufactured to the
highest standards of SOUTHWESTERN BELL
FREEDOM PHONE® RETAIL SALES.
Digital Technology
This digital design utilizes a computer chip to perform
answering system functions more efficiently and with
more versatile features than microcassette answering
machines.
GENERAL INFORMATION
BOX CONTENTS
This package contains:
• FA970B Digital Telephone Answering System
• One (1) AC Adaptor 120V AC
• Owner’s Manual
• One (1) Quick Installation Guide
• One (1) Remote Access Card
• Warranty Card (Part of Owner’s Manual)
If anything is missing or damaged, contact the place of
purchase. Keep the shipping carton and packaging, in
case you need to transport the unit.
For your reference, keep a record of the date purchased.
Please save sales receipt for warranty reference.
Date of Purchase ____________________
INSTALLATION
CAUTION
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations.
3. Never touch uninsulated telephone wires or terminals
unless the incoming telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone
lines.
Note:
Refer to “FCC Want You to Know” section on page
18 before connection to telephone line.
456
Figure B
Choosing Your Location
Before making any connections, locate FA970B near an
AC power outlet and a wall telephone jack (RJ11C).
To Connect the Telephone Line
1. Plug the telephone line cord (connected to the back
of the FA970B) into the modular outlet in your
telephone wall jack.
2. If you are connecting your FA970B to an extension
telephone, plug one end of the extension telephone
line cord to the extension line jack (located on back
of unit). Plug the other end into the telephone.
RECORDING YOUR GREETING
There are approximately 15 minutes of total recording
time shared by your greeting and incoming messages.
Your system comes with a prerecorded outgoing
greeting: “Hello, please leave your message after the
beep.”
To record your own personalized outgoing greeting:
To Record Your Greeting
1. Press and hold the GREETING button.
Note:
You have a maximum of 30 seconds to record
your outgoing greeting.
2. After you hear one beep, speak clearly towards the
built in microphone (in the speaker holes).
3. When finished, release the GREETING button.
4. The unit will beep once and play back your recorded
greeting. The message LEDs will be lit solid to indicate
the unit is in Answer On mode.
Note:
The FA970B has two personalized mailboxes. You
have an option to have callers leave messages in either
of the two mailboxes.
If you want the caller to leave a message in a particular
mailbox, your greeting should instruct the callers to press
either the “1#” or “2#” button before their message
recording. If the caller doesn’t press a key, presses a
key other than “1#” or “2#”, or waits longer than 3 seconds
before pressing a key, the caller’s message will be
automatically recorded in Mailbox 1.
Sample Message:
“Hello, this is ______________.
I can’t come to the phone right now, but please leave
your name and phone number after you hear the beep.
I’ll return your call as soon as possible. If you wish to
leave a message specifically for Bob, press “1#”, for
Joan, press “2#”. Thank you for calling.”
Note:
If the FA970B beeps while recording, you have
exceeded the 30 seconds time limit. Record a shorter
greeting, by repeating the steps above.
To Check the Greeting
1. To check the greeting, press and release the
GREETING button quickly.
2. Your outgoing greeting will be played back to you,
and then your system will reset to answer incoming
calls.
Volume Control
Use the digital VOLUME Control on the side of your unit
to set the volume to the desired sound level.
ANSWERING MACHINE
FEATURES
Voice Time/Day Stamp
The FA970B records the time and day at the end of each
message, if set.
Note:
When setting the Time/Day, do not allow more than
20 seconds to elapse between any step:
Setting Voice Time/Day Stamp
Day Set
1. Press and hold the TIME SET/REPEAT button for 2
seconds. The unit will say “Monday”.
2. Press the ANSWER ON/OFF button until you hear
the correct day.
3. To return to the previous day, press the MAIL 1 or
MAIL 2 button.
Hour Set
1. Once you hear the correct day, press the TIME SET/
REPEAT button to set the hour. The unit will say
“Twelve”.
2. Press the ANSWER ON/OFF button until you hear
the correct hour.
To return to the previous hour, press the MAIL 1 or
MAIL 2 button.
Minute Set
1. Once you hear the correct hour, press the TIME SET/
REPEAT button to set the minute. The unit will say “0”
(which sounds like “oh”).
789
LED INDICATIONS
LED Indicator Status
BATT. LOW LED blinks.
Mailbox 1 or Mailbox 2 LED blinks.
Mailbox 1 and Mailbox 2 LEDs are lit
solid.
Mailbox 1 and Mailbox 2 LEDs are off.
Reason
Three AAA batteries (not included)
have not been installed or need to be
replaced.
New messages have been received
or there are saved messages.
System is in Answer On Mode. There
are no saved messages
Unit is in the Answer Off mode.
Actions
Install three AAA new batteries.
Press PLAY button to hear your
messages.
No Action required. Unit is ready to
receive calls.
Press Answer ON/OFF button to turn
on machine.
Figure C
2. Press the ANSWER ON/OFF button until you hear
the correct minute. To return to the previous minute,
press the MAIL 1 or MAIL 2 button.
AM/PM Set
1. Once you hear the correct minute, press the TIME
SET/REPEAT button to set AM/PM. The unit will say
“AM”.
2. Press the ANSWER ON/OFF button. The unit will say
“PM”. Press the MAIL 1 or MAIL 2 button to return to
“AM”.
3. Once you hear the correct AM/PM setting, press the
TIME SET/REPEAT button to complete the procedure.
The unit will announce the day and time that is now
set.
Note:
To check the current day and time, press and
release the TIME SET/REPEAT button. If you did not
set the Voice Time/Day Stamp, the unit will say “Time is
not set”.
Recording Memo Message
You can record a memo message, for another member
of your household, in either of the two mailboxes (Mailbox
1 or Mailbox 2). It will be played back, along with other
messages, in the corresponding mailbox.
To Record Memo
1. Press and hold the MAIL 1 or MAIL 2 button for 2
seconds. A beep will sound and all the message LEDs
will turn off.
2. Record your message (up to 60 seconds) through
the microphone in the speaker holes.
3. When your message is completed, release the button.
A beep will sound, and the corresponding message
LED will be increased by one.
Message Playback
When the message LED indicators blink, you have
received new messages or there are saved messages.
It will blink to indicate the number of messages received
(up to 9 times).
To Hear Your Messages
1. Press and release the corresponding Mailbox button
on your unit.
2. The FA970B will automatically playback your
messages in the order they were received.
3. The set time and day will be heard at the end of each
message, if you set the Voice Time/Day Stamp.
4. Your FA970B will automatically stop and sound 3
beeps after the last message has played back. The
message count will reset, and the message LEDs will
be lit solid.
5. NEW INCOMING MESSAGES WILL REPLACE OLD
MESSAGES UNLESS YOU FOLLOW THE SAVE
PROCEDURE. (see below)
To Stop Message Playback
During message playback, press and release the STOP/
SAVE button. Your FA970B will reset and will save all
messages.
To Repeat the Current Message
During playback, press and quickly release the TIME
SET/REPEAT button ONCE.
To Repeat the Previous Message
During playback, press and quickly release TIME SET/
REPEAT button TWICE within 2 seconds.
To Skip the Current Message
During playback, press and quickly release the
respective SKIP button.
To Save All of Your Messages
MESSAGE WILL BE ERASED UNLESS YOU SAVE
THEM. If you wish to save your messages after listening
to them:
After the last message has played back, and 3 beep
sound, press and release the STOP/SAVE button. Both
Mail 1 and Mail 2 LEDs will flash rapidly for 20 seconds.
Within this period, press MAIL 1 button to save Mailbox
1 messages or press MAIL 2 button to save Mailbox 2
messages.
To Save Selected Messages
IF YOU WISH TO SAVE A PARTICULAR MESSAGE
(BUT NOT ALL OF THE MESSAGES), PRESS THE
ANSWER ON/OFF BUTTON DURING PLAY BACK OF
THAT MESSAGE. After you press the ANSWER ON/
OFF button to save a particular message, the
corresponding MAIL 1 or MAIL 2 LED will blink rapidly
during the remaining playback of that message.
IMPORTANT
1. You must follow the above “SAVE” procedure each
time you listen to your incoming messages and before
the system answers a new incoming call or all
messages will be lost.
2. The maximum digital recording memory of your
FA970B answering system is approximately 15
minutes.
3. The maximum digital recording time for each incoming
message is 60 seconds.
Message Capacity Full Detection
Your FA970B signals the caller when the message
capacity is full. When the message capacity is full, the
unit will answer with 3 beeps on the 10th ring, pause 20
seconds, and then automatically disconnect the
telephone line.
Voice Activated Recording (VOX)
Your FA970B records messages for up to 60 seconds,
as long as the caller speaks.
To avoid unnecessary pauses due to hang-ups and to
save message capacity, your unit will automatically stop
recording after 7 seconds of silence.
To Turn Unit Off
If you do not want your system to answer calls, press
the ANSWER ON/OFF button. All indicators will turn off.
Call Interrupt
If the unit answers before you do, you can turn it off by
picking up any extension phone. If the unit does not stop
answering, press the hook switch of your telephone for
about one second and release. You may also press the
STOP/SAVE button.
Call Screening
To listen to an incoming call without picking up the phone,
let your unit answer the phone when it rings. If you don’t
want to talk to the caller, just let your unit take a message,
and adjust the volume control on the side of the unit to
listen. If you don’t want to listen to the caller’s message,
just lower the volume.
Note:
Callers will be unaware that you are screening
their calls. If you want to talk to the caller, pick up the
phone and talk.
10 11 12
Battery Low Indicator
The Batt. Low LED will flash to indicate the three AAA
batteries (not included) need to be installed or replaced.
Power Failure Protection/Battery Back Up
If an AC power failure occurs, or the power plug comes
out of the wall, your unit will shut down until the power is
restored.
When the power is restored, any messages recorded
before the power failure will be saved IF YOU HAVE
INSTALLED THREE AAA BATTERIES. The message
indicator LED will flash to indicate the number of new
messages received and saved messages.
If your unit is not operating properly when the power is
restored, proceed with a unit reset.
To Reset Unit
1. Unplug the telephone line from the wall jack.
2. Unplug the AC adaptor from the power outlet.
3. Replace the AAA batteries with three fresh ones.
4. Plug the AC adaptor back into the power outlet.
5. Plug the telephone line back into the wall jack
6. Record a new outgoing greeting or you can use the
pre-recorded announcement.
7. Reset the Voice Day/Time Stamp.
Ring Select
You can select the number of rings in which a call will be
answered. Set the Ring Select switch (on the side of
unit) to 2 or 4 rings, or Toll Saver (TS).
Toll Saver (TS)
Your unit has a built-in automatic toll saving feature. This
feature lets you know if you have received any messages
before it answers, thus saving you on long distance costs.
How Toll Saver Works
IF YOU HAVE SET THE RING SELECT SWITCH TO
TOLL SAVER (TS), when calling your unit from a remote
location to check for messages, listen to the number of
rings:
No Messages Received
If your phone rings more than two times, you have no
new messages. You can hang up on the third ring before
your unit answers, and save the cost of the call.
Note:
If no new messages are received, your unit will
answer the call after the fourth ring.
Messages Received
If your unit answers after only 2 rings, you have received
new messages, which you can then retrieve by following
the Remote Message Playback section, below.
TONE REMOTE OPERATION
Remote Security Code
To access answering functions from an outside line, you
will need to enter the three digit security code located
on the bottom of your unit. Write this number on the
Remote Access Card, which you can keep in your wallet.
Remote Turn On
If you forget to turn on your unit:
1. Call your unit from a touch-tone phone.
2. Wait 10 rings until the machine answers.
3. The FA970B will automatically answer by playing your
greeting. You may hang up the phone, and subsequent
calls will be answered.
Remote Message Playback
1. Call your unit from a touch-tone telephone.
2. After your FA970B answers, it plays the outgoing
greeting and beeps once. Dial your three digit security
code within 20 seconds after the beep, pressing and
holding each digit for 1-2 seconds. Allow a 2 second
interval between each digit.
3. Your FA970B will sound one beep to indicate the code
was entered correctly. (If there are no beeps, enter
your code again.)
4. You can press the following buttons on your keypad:
Option Press
Playback Mailbox 1 Messages 1#
Playback Mailbox 2 Messages 2#
Record Memo Message 3#
Record New Greeting 8#
Turn On/Off Answer Mode 9#
If you press “1#” or “2#” (to playback messages), you
have the follow options:
Option Press
Erase Current Message 0#
Repeat Current Message 4#
Repeat Previous Message 4 repeatedly, #
Stop Message Playback 5#
Skip to Next Message 6#
To SAVE messages, hang up the telephone.
Note:
Your FA970B will sound a series of beeps if there
are no messages.
Remote Record New Greeting
If you press “8#” (to record new greeting):
1. When you hear a beep, begin recording your new
greeting (up to 30 seconds).
2. When you have finished recording your new greeting,
press “5#”. The unit will beep, and the new greeting
will playback to you.
3. Hang up the telephone.
Remote Record Memo
If you press “3#” (to record memo message):
1. Within three seconds of pressing “3#”, press “1#” or
“2#” to select Mailbox 1 or Mailbox 2. Otherwise, the
memo will be recorded in Mailbox 1.
2. When you hear a beep, begin recording your memo
(up to 60 seconds).
3. When you have finished recording your memo
message, press “5#”.
4. The corresponding Mailbox message count will be
increased by one.
To Retrieve Messages when Recording
Memory is Full
1. When the message capacity is full, the unit will sound
3 beeps after answering the phone.
2. Within 20 seconds after the 3 beeps, dial your 3 digit
security code.
3. Your FA970B will sound one beep to indicate the code
was entered correctly.
4. Follow the remote message playback procedure.
13 14 15
IMPORTANT
Remote message retrieval will not work when calling
from a rotary or push button pulse dialing phone, unless
a tone generator is used.
Also, some touch tone phones only output tones for a
fraction of a second. If you experience difficulty with
remote operation, try another phone, or use a separate
tone generator.
ANSWERS TO COMMONLY ASKED
QUESTIONS
Section One-General
Q. My answering machine won’t work. What do I do?
A. You may need to reset your machine. Refer to the “To
Reset” section on page 13. If that doesn’t work, call
the Toll Free Help line at 1-800-366-0937 Monday -
Friday 8:30 AM - 9:00 PM and Saturday 8:30AM -
12:30 PM (EST).
Q. Why are the message LED indicators flashing?
A. Refer to the “LED Indications” section on page 7.
Q. Can my unit be left on for a long period of time?
A. Your unit is designed to be on 24 hours a day.
Q. My AC Adaptor feels warm to the touch. Is this
normal?
A. It is characteristic of your AC Adaptor to feel slightly
warm. There is no need to be alarmed.
Q.Will my unit operate in a very cold or hot
environment?
A. Your unit is designed to perform most efficiently at
room temperature. However, it can be used in
environments ranging from 50° to 120° Fahrenheit.
Q. How do I know my machine is set to answer calls?
A. When the message LEDs are lit solid or flash your
unit is ready to answer calls. After most modes of
operation (such as after recording your greeting) the
unit will automatically switch to the Answer ON mode.
Q.What is the maximum length of incoming
messages I can record on my unit?
A. Incoming message recording time is up to 60 seconds.
Section Two-Outgoing Greeting
Q. The first portion of my greeting will not record.
Why?
A. After you press and hold the GREETING button, do
not begin speaking until after you hear the beep. This
signals you to begin your greeting.
Q. When I try to record a new greeting, the pre-
recorded greeting plays back. Why?
A. Pressing the GREETING button for less than 2
seconds will playback the current greeting.
To record the new greeting, you must hold down the
GREETING button for more than 2 seconds. Release
the button when you are finished recording.
Q. What is the maximum length of the greeting I can
record on my unit?
A. Your greeting recording time is up to 30 seconds.
Q. When I re-recorded a new greeting and my unit
automatically checked the recording, there was
no sound. Why?
A. Adjust the volume level. Use the digital VOLUME
Control on the right side of the unit to increase the
volume.
Q. How do I erase the incoming messages to make
room for more?
A. Your FA970B automatically erases old messages that
have already been listened to when new ones are
recorded (unless you save them with the message
save command). (page 11)
Q. Are my messages automatically saved?
A. No, you must follow the Save procedures (page 11)
to save your messages. New messages will replace
old messages unless you follow the Save procedure.
Section Three-Remote Operation
Q. I am checking my messages remotely from a touch
tone telephone, but my unit will not play back my
messages. Why?
A. Although the telephone you are using is a push-button
telephone, it is possible that the telephone line over
which you are calling is not a standard touch tone
line. Try calling your unit from a different location (i.e.,
a pay telephone).
Q. Does my unit have to be connected to a touch-
tone telephone for remote operation to work?
A. No, it is not necessary. However, to retrieve your
recorded messages remotely, you must call from a
touch-tone telephone system.
Q. I am calling from a remote phone to check my
messages. What will happen if I hang up before
all my messages are played back?
A. Your unit will save your messages and reset to answer
incoming calls.
Q. What is the range of my remote feature?
A. Your remote will work from any touch-tone telephone
in the world that is compatible to the U.S.A.
specifications. In addition, the telephone over which
you are calling must not have any unusual or loud
background noise, and the phone must be able to
produce a tone of at least 2 seconds when you enter
your security code.
CUSTOMER INFORMATION
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. On the
bottom
of this equipment is a label that contains, among
other information, a product identifier of US:
SBFAN02BFA970B
.
If requested, this number must be
provided to the telephone company.
The applicable jacks ( i.e. RJ11C ) for this equipment
are provided in the packaging with each piece of
approved equipment. The jacks are certified by Universal
Service Order Codes (USOC).
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug are provided with this product. They are
designed to be connected to a compatible modular jack
that is also compliant. See installation instructions for
details.
The REN is used to determine the number of devices
that may be connected to a telephone line. Excessive
RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not
16 17 18
all areas, the sum of RENs should not exceed five (5.0).
To be certain of the number of devices that may be
connected to a line, as determined by the total RENs,
contact the local telephone company.
If this equipment FA970B
causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service may
be required. But if advance notice isn’t practical, the
telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its
facilities, equipment, operations or procedures that could
affect the operation of the equipment. If this happens
the telephone company will provide advance notice in
order for you to make necessary modifications to
maintain uninterrupted service.
If you experience trouble with this equipment, disconnect
it from the network until the problem has been corrected
or until you are sure that the equipment is not
malfunctioning.
Please follow instructions for repairing if any (e.g. battery
replacement section); otherwise do not alter or repair
any parts of device except specified.
Connection to party line service is subject to state tariffs.
Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment is hearing aid compatible.
NOTICE:
1. If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation
of this (equipment ID if any)
does not disable your
alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone
company or a qualified installer.
2. According to telephone company reports, AC
electrical surges, typically resulting from lightning
strikes, are very destructive to telephone equipment
connected to AC power sources. To minimize damage
from these types of surges, a surge arrestor is
recommended.
19 20 21
WARNING: Changes or modifications to this unit not
expressly approved by the party responsible for
compliance could void the user’s authority to operate
the equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. Some
cordless telephones operate at frequencies that may
cause interference to nearby TV’s and VCR’s; to minimize
or prevent such interference, the base of the cordless
telephone should not be placed near or on top of a TV or
VCR; and, if interference is experienced, moving the
cordless telephone farther away from the TV or VCR will
often reduce or eliminate the interference. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio TV
technician for help.
SERVICE
According to FCC regulations, this equipment, which has
been certified and registered by the FCC, may only be
repaired by authorized persons. If repairs or adjustments
are made by an unauthorized person, the FCC
certification may be voided. Should you encounter any
problems, please call the Southwestern Bell Freedom
Phone® Retail Sales Toll-Free Customer Help Line for
assistance: 1-800-366-0937, Monday - Friday 8:30 AM -
9:00 PM (EST), and Saturday 8:30 AM - 12:30 PM (EST).
You can also visit our website at
http://www.swbfreedomphone.com.
FOR IN-WARRANTY SERVICE:
Package your complete unit (including all adapters, line
cords, and other accessories) and ship the unit postage
prepaid* and insured (for your protection) to:
SOUTHWESTERN BELL FREEDOM PHONE®
DEPT.: In Warranty
7475 North Glen Harbor Blvd., Glendale, AZ 85307
Be sure to include your return address, proof of purchase,
a daytime phone number, $9.50 for postage and
handling*, and a brief explanation of your difficulties.
*NOTE: California residents need only provide proof
of purchase and should call 1-800-366-0937 for
shipping instructions.
FOR OUT-OF-WARRANTY REPLACEMENT:
You may call our toll-free Help Line for the price of a
replacement before returning your unit. Please follow all
instructions for In-Warranty service (above) to return your
unit, and mark the package: DEPT.: Out-of-Warranty.
QUESTIONS?
STOP — don’t take unit back to the store
LOOK — for the toll-free “help” telephone number
LISTEN — as our experts talk you through the problem
For immediate answers to your questions regarding
operation, parts or installation, call:
Southwestern Bell Freedom Phone®
Retail Sales Help Line at:
1-800-366-0937
LIMITED WARRANTY
This Southwestern Bell Freedom Phone® is warranted
to the original purchaser to be free from defects in
materials and workmanship under normal installation,
use and service for a period of one (1) year from the
date of purchase as shown on the purchaser’s receipt.
The obligation of Southwestern Bell Freedom Phone®
Retail Sales, under this one (1) year warranty shall be
limited to repair or replacement (at our option), during
the warranty period of any part which proves defective
in material or workmanship under normal installation,
use and service, provided the product is returned to
Southwestern Bell Freedom Phone® Retail Sales or

Navigation menu