Sproutel F7E2 Toy duck with Bluetooth connectivity and 13.56MHz with RFID reader User Manual
Sproutel, Inc. Toy duck with Bluetooth connectivity and 13.56MHz with RFID reader
Sproutel >
User manual
1www.aflac.com www.sproutel.com
Our Flock
Coping with cancer takes more than medicine.
That’s why we created My Special Aflac Duck™.
Our Story
After devoting 22 years and $125 million to the childhood cancer cause,
Aflac wanted an innovative new way to comfort every child newly-diagnosed
in the U.S.. So, the company partnered with Sproutel, a passionate team
of technologists who design play-based healthcare tools for kids.
Over 12 months, we built more than 15 early versions of My Special
Aflac Duck, testing our best ideas with more than 100 children,
families, medical professionals, and experts. The result is a lifelike
companion that has four patents pending and has won awards for
technology innovation. Most important, we hope it brings comfort,
connection, and moments of joyful play to children like yours.
We’re honored to take you under our wing!
2www.aflac.com www.sproutel.com
Power On
Simply slide the switch to turn on your duck and start
playing! Your duck also has a “mute” mode for quiet time.
Your duck is happy to meet you and
can’t wait to be your friend!
Download the App
Explore your duck’s virtual world! My Special Duck has a no-
cost app that allows for even more play. You can give your duck
a bath, feed it special food, and even visit far away planets
to listen to soothing Soundscapes. Search for MY SPECIAL
AFLAC DUCK in the app stores, or visit www.aflac.com/myduck.
Includes
• 1 Duck
• 7 Feeling Cards
• 1 Port-a-cath Accessory
• 1 Spaceship Accessory
• 1 Accessory Backpack
• 1 Bandana
3www.aflac.com www.sproutel.com
Responds to Touch
Pet your duck and it will respond!
Can you feel your duck’s
heartbeat or find its tickle spots?
Reacts to What’s Around
If music is playing, your duck
may dance. Or, if lights are low,
your duck can sense that it’s
quiet time and stay calm.
Feed Your Friend
Feed your duck by pressing the
button in its mouth, or prepare
a plate of food in our app.
Soothing Soundscapes™
Designed with child life specialists
and psychologists, Soundscapes
let kids travel to a forest, ocean,
farm, or amusement park.
Machine Washable Fur
Everyone has accidents.
That’s why your duck has a
removable and washable fur. Visit
www.aflac.com/myduck
for instructions.
Medical Play
Your duck is Your duck is designed
to accompany kids during treatment,
and can be used in medical play.
Attach the port-a-cath accessory
to give medicine to your duck.
Share Feelings
Tell your duck how you’re feeling.
Your duck might feel the same
way. Tap a feeling card to the
lights on your duck’s chest
and see what happens!
Good Morning!
Your duck can get sleepy
and enjoys napping. Squeeze
your duck’s tail to wake
it up if it falls asleep.
Features and Functions
4www.aflac.com www.sproutel.com
Washing
First, turn the fur inside out. Now it’s ok to machine wash the
entire fur on “warm,” using the “delicate” cycle. Be sure to
use a mild detergent. If you prefer not to machine wash the
fur, it’s ok to use sanitizing wipes to clean the duck’s fur.
Drying
Tumble dry the duck
fur on “warm.”
Washing Instructions
Everyone has accidents, so My Special Aflac Duck has removable and washable fur.
There’s no wrong way to undress your duck! Here is what works best:
Warm / Delicate Mild Warm DryHand Clean
Locate the button-like screw
near the power switch.
Holding the fur between the duck’s eyes
firmly, slip the entire fur forward, past
the beak and over the duck’s head.
That’s it! (For fun, you can even wrap
your friend in a towel so they don’t
get cold!) You can use sanitizing wipes
to clean the duck’s plastic body.
Loosen the screw. If you don’t
have a screwdriver you can use
a coin. Then, unbutton the fur.
With the fur unbuttoned, undo the hook-and-
loop fastener. Now, slide the fur over the tail
and up the sides of the duck’s body.
Carefully pull the eyes loose from the
head (they are attached to the fur). This
should make a pop sound. Don’t worry,
it won’t hurt your feathered friend!
1. 3.2.
4. 5. 6.
5www.aflac.com www.sproutel.com
Replacing Your Duck’s Batteries
My Special Aflac Duck comes with three “C” size Alkaline batteries already inside, so your duck ready to use out
of the box. If you need to change the batteries in your duck, follow the instructions below.
Loosen the button-like screw behind the duck’s feet and undo the
hook-and-loop fastener. You should see the battery cover.
Use a philips/cross head screwdriver to
loosen the screw in the battery cover.
Remove the cover and all of the
batteries. Discard the old batteries.
Replace the battery cover. Tighten the screw. Button the fur around the button-like screw, and
then close the hook-and-loop fastener. Tighten the button-like screw to secure the fur.
Replace with three new 1.5 V “C” size
alkaline batteries. Be sure to orient
the batteries correctly as noted in
the duck’s battery compartment.
4. 5. 5.
3.1. 2.2.
6www.aflac.com www.sproutel.com
Legal Information
IMPORTANT: BATTERY INFORMATION
CAUTION:
1. TO AVOID BATTERY LEAKAGE
a. Always follow the instructions carefully. Use only batteries specified and be
sure to insert them correctly by matching the + and - polarity markings.
b. Do not mix old batteries and new batteries or standard (carbon-zinc) with alkaline batteries.
c. Remove exhausted or dead batteries from the product.
d. Remove batteries if product is not to be played with for a long time.
e. Do not short-circuit the supply terminals.
f. RECHARGEABLE BATTERIES: Do not mix these with any other types of batteries.
Always remove from the product before recharging. Recharge batteries under
adult supervision. DO NOT RECHARGE OTHER TYPES OF BATTERIES.
2. Should this product cause, or be aected by, local electrical interference,
move it away from other equipment. Reset (switching o and back on
again or removing and re-inserting batteries) if necessary.
Product and colors may vary. Retain this information for future reference.
MADE IN CHINA
Includes: My Special Aflac Duck™, Totepack, Accessory Backpack, 7 Feeling Cards, Spaceship Accessory,
Port-a-cath Accessory & Printed Materials
All New Materials
Polyester Fibers, Cotton Lining
Compliant with Standard Consumer Safety Specification for Toy Safety ASTM F963-16
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy, and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, these is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment o and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient and relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Aflac herein means American Family Life Assurance Company of Columbus
and American Family Life Assurance Company of New York.
WWHQ | 1932 Wynnton Road | Columbus, GA 31999 USA.
© 2018 Aflac. All Rights Reserved. Patents Pending. TM denotes a U.S. Trademark.
Designed with by Sproutel in Providence, RI.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc., registered in the U.S. and other
countries. Google Play and the Google Play logo are trademarks of Google LLC.
x3 1.5V C
ALKALINE BATTERIES INCLUDED
Replace with 3x 1.5V “C” size alkaline batteries.
Phillips head screwdriver (not included) needed to
replace batteries.
WARNING:
CHOKING HAZARD–Small parts.
Not for children under 3 years.
WARNING:
CHOKING HAZARD–Small parts.
Not for children under 3 years.
7www.aflac.com www.sproutel.com
Caregivers: Here are some ways
to use your new friend!
There are many ways to play with your duck! Here are a few ways the duck can
help start conversations.
Share Feelings
Sometimes children have a dicult
time saying how they feel— but their
duck doesn’t. Child life specialists
have used the duck’s feeling cards
to spark conversations. For example,
you might try asking your child
how the duck feels, and why.
Explaining dicult medical procedures to friends
My Special Aflac Duck could help you and your child explain cancer to your child’s
classmates and friends. You can try introducing the duck in a show and tell setting
as a friend who has been through cancer treatments just like your child. The
port-a-cath accessory and feeling cards can be used to share what is involved in
cancer treatment and how it makes your duck feel. how the duck feels, and why.
Support
For information on how to contact us for help, visit: www.aflac.com/myduck/support
Privacy Policy
We take privacy seriously. My Special Aflac Duck does not collect any personal
information. Read our privacy policy at: www.aflac.com/myduck/privacy
Involving siblings in care
Siblings can feel left out. Try playing
with My Special Aflac Duck as a family
to involve siblings in the treatment
journey. For example, you can try using
the feeling cards to ask siblings how
they feel about what’s happening.