Starkey Laboratories 24MFA Starkey Hearing Technologies Remote Microphone+, Model 900 User Manual
Starkey Laboratories Inc Starkey Hearing Technologies Remote Microphone+, Model 900
User Manual
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| Document ID | 3975195 |
| Application ID | icC8pOf/MoeIzmvVeXc+Xw== |
| Document Description | User Manual |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 283.37kB (3542123 bits) |
| Date Submitted | 2018-08-23 00:00:00 |
| Date Available | 2018-08-23 00:00:00 |
| Creation Date | 2018-06-06 16:04:01 |
| Producing Software | Adobe PDF Library 15.0 |
| Document Lastmod | 2018-06-18 14:12:04 |
| Document Title | BKLT2926-01-EE-XX - SPIII17 Generic RIC Operations Manual LARGE |
| Document Creator | Adobe InDesign CC 13.0 (Macintosh) |
Remote Microphone + O P E R AT I O N S M A N U A L Table of Contents Overview������������������������������������������������������������������������� 2 Basic Use������������������������������������������������������������������������� 6 Daily Use �������������������������������������������������������������������������� 8 Wearing the Remote Mic +������������������������������������������� 10 Pairing with Hearing Aids ��������������������������������������������� 11 Pairing with Bluetooth Devices������������������������������������� 13 Using the Input Mode Button��������������������������������������� 14 Remote Microphone ����������������������������������������������������� 14 Bluetooth Phone and Audio ����������������������������������������� 15 Teleloop System ������������������������������������������������������������ 17 FM System��������������������������������������������������������������������� 17 Line-In ��������������������������������������������������������������������������� 17 Start/Stop Audio Streaming ����������������������������������������� 18 Assembling the Power Adapter������������������������������������� 19 Troubleshooting������������������������������������������������������������� 20 Safety Information��������������������������������������������������������� 23 Regulatory Notices �������������������������������������������������������� 27 2 | Overview Starkey Hearing Technologies Remote Microphone + is designed to stream audio from different audio sources directly to your 2.4 GHz wireless hearing aids. Overview | 3 When worn by a distant speaker in noisy environments, the Remote Mic + functions as an assistive listening device. The Remote Mic + can also interface with the following audio sources: • Bluetooth A2DP profile (for example, music) • Bluetooth Handsfree profile (phone calls) • Teleloop systems • FM systems • Line-in audio Streaming – Audio or sound transmitted wirelessly from the Remote Mic + directly to your hearing aids. Package Contents • Remote Mic + • Power Adapter • USB-to-microUSB cable • Operations Manual Optional Accessories • Europin FM receiver • Line-In Cable (part #91259-000) • Lanyard (part #91324-000) 1. Multi-Function Button 6. Input Mode LEDs 2. MicroUSB Jack 7. Input Mode Button 3. Volume Buttons 8. Microphone 4. Status Indicator LED 9. FM Receiver Jack 5. Clip 4 | Overview Overview | 5 Overview 1. Multi-Function Button • Controls operational state of Starkey Hearing Technologies Remote Microphone + 2. 5. MicroUSB Jack 6. • Plays line-in audio via optional cable Solid Red Possible fault condition Clip • Identifies the operational state of the Remote Mic + LED OPERATIONAL STATE Off Power is off Slow Pulsing Green ower is on, but no active Bluetooth connection Slow Pulsing Blue ower is on plus an active Bluetooth connection AUDIO SOURCE Remote Microphone (refer to page 14) Bluetooth Phone and Audio (refer to page 15) Tip: Stream Volume can also be adjusted via the Thrive Hearing Control app, Starkey Hearing Technologies Remote, and/or hearing aid user controls. Review your hearing aid operation manual or contact your hearing professional for details on your particular system setup. Status Indicator LED Input Mode LEDs ICON Volume Buttons • Press and release to adjust stream volume 4. Low battery condition • Affixes Remote Mic + to clothing or lanyard • Recharges via USB-to-microUSB cable 3. Slow Pulsing Red Teleloop (refer to page 17) FM System (refer to page 17) Line-In (refer to page 17) 7. Input Mode Button • Changes audio source 8. Microphones • Picks up speaker’s voice during remote mic use • Picks up your voice during Bluetooth phone calls 9. FM Receiver Jack • Accepts Europin FM Receivers 6 | Basic Use Basic Use | 7 Basic Use 1. 2. To turn on Starkey Hearing Technologies Remote Microphone +, press the multi-function button for 2 seconds and release when the green LED appears. 6. To adjust the stream volume, press the + or - button. 7. To stop streaming, do one of the following: To start audio streaming, • Open Thrive Hearing Control and select Start Streaming. • Refer to Start/Stop Audio Streaming on page 18 for additional options. 4. To access audio from a Bluetooth device , it must be connected to the Remote Mic + (denoted by a slow pulsing blue status indicator LED). • Note: Prior to streaming Bluetooth audio for the first time, pair your Bluetooth device with the Remote Mic +. Refer to Pairing with Bluetooth Devices on page 13. Ensure your hearing aids are powered on. • Note: Prior to streaming audio for the first time, your hearing aids will need to be paired to the Remote Mic +. Refer to Pairing with Hearing Aids on page 11. 3. 5. • Turn off the Remote Mic +. • Open Thrive Hearing Control and select Stop Streaming. To change the audio source, press and release the input mode button. Repeat until you reach the desired input mode. • Refer to Start/Stop Audio Streaming on page 18 for additional options. 8 | Daily Use Daily Use Power On Press the multi-function button for 2 seconds and release when the LED illuminates. Power Off Press the multi-function button for 2 seconds and release when the LED turns off. Battery Low LED slowly pulses red. Provides an audible indicator tone to hearing aids every 5 minutes. Battery Recharge Attach the microUSB end of the charging cable to the microUSB jack on Starkey Hearing Technologies Remote Microphone +. Attach the USB end of the charging cable to a female USB jack on the enclosed power adapter. Daily Use | 9 Recharging Status Power Charge State LED Off Recharging Solid Green Off Complete Off On Recharging Solid green briefly interupted by other LED status behaviors On Complete Off Tip: Recharging the Remote Mic + can take longer while streaming audio. Recharging will be faster when the Remote Mic + is off. Pairing | 11 10 | Wearing the Remote Mic + Wearing the Remote Mic + Pairing with Hearing Aids Starkey Hearing Technologies Remote Microphone + can be affixed to clothing or worn on a lanyard. When your audio source is the Remote Mic or a Bluetooth device in phone mode , the Remote Mic + should be within 8 inches (20cm) of the speaker’s mouth. For Starkey Hearing Technologies Remote Microphone + to interact with your hearing aid(s), you must first pair the Remote Mic + with each hearing aid. You only need to perform this action one time, as they should automatically recognize each other when both are powered on and within wireless operating range.* Clip – Press the clip as shown. Slide clip opening onto clothing and release clip. Ensure the Remote Mic + is securely affixed to clothing. To pair the Remote Mic + with your hearing aid(s): 1. • Disable Bluetooth on your mobile phone. • Power off any nearby Starkey Hearing Technologies TV or Remote Mic + accessories, which you previously paired to your hearing aids. Lanyard (optional) – 1. Gently press the clip as shown. 2. Insert lanyard loop into clip opening and lift loop toward top of clip. Release clip. Ensure the lanyard is securely attached to the Remote Mic +. 3. Place lanyard around neck. Ensure your hearing aids are not connected to nearby Bluetooth devices. To do this, 2. Power off, then power on your hearing aids. 3. Place your hearing aids within 6 inches (15 cm) of the Remote Mic +. 4. Press the Input Mode and Volume Up (+) buttons simultaneously for 7 seconds until the LED status indicator alternately blinks blue and red. Volume + Input Mode *Typical operating range is up to 10 meters (~30 feet). Operational range may be reduced by environmental factors, such as obstructions, interference, and human body positioning. Larger operational distances are achievable, though audio quality and connectivity may decrease. 12 | Pairing 5. Pairing | 13 First LED blink Second LED blink n/a 6. Pairing with Bluetooth Devices For a set of hearing aids: Pairing Result Next Step Both hearing aids paired Complete Only one hearing aid paired Repeat steps 1–5 No hearing aids paired Repeat steps 1–5 For Starkey Hearing Technologies Remote Microphone + to wirelessly receive audio from your Bluetooth device, you must first pair them: 1. Ensure the Remote Mic + is powered on and not Bluetoothconnected to other devices (the green LED will be slowly pulsing). 2. Press the Input Mode and Volume Down (-) buttons simultaneously for 7 seconds until the LED status indicator rapidly blinks blue. For a single hearing aid: LED blink Pairing Result Next Step Successful Complete Unsuccessful Repeat steps 1 – 4 and 6 3. Volume − Put your Bluetooth device into pairing mode. When Remote Mic + appears, select it. • Note: Review your Bluetooth device operations manual for more details. 4. The Remote Mic + LED provides the pairing status: • Successful – green LED for 2 seconds • Unsuccessful – red LED for 2 seconds Input Mode 14 | Input Mode/Remote Microphone Using the Input Mode Button Bluetooth Phone and Audio | 15 Bluetooth Phone and Audio View Current Audio Source If Input Mode LED is off, press button to temporarily illuminate the LED. Press Conduct Phone Calls (Handsfree Profile) (A) You hear the phone call in your hearing aids. (B) Starkey Hearing Technologies Remote Microphone + picks up your voice and transmits it back to the mobile phone. Change to Different Audio Source While Input Mode LED is illuminated, press button to move to next available audio source. Listen to Music (A2DP Profile) You hear the streamed audio in your hearing aids. General Bluetooth Funtionality Remote Microphone Starkey Hearing Technologies Remote Microphone + automatically optimizes the microphone settings based on its physical orientation. Focus on one person when background noise is present When worn by a speaker, the Remote Mic + automatically prioritizes sound from above while reducing sound levels from other directions. Listen to multiple nearby speakers in quiet environments When placed horizontally on its clip, it receives sound from all directions. Pair with Bluetooth Devices Remote Mic + can pair with up to 8 Bluetooth devices. Connect with Bluetooth Device When both are powered on and within wireless operating range, the Remote Mic + and paired Bluetooth device should automatically connect and the LED status indicator slowly pulses blue. The Remote Mic + can connect with up to 2 Bluetooth devices at a time. Listening to Music (or Other Streamed Audio) Ensure your input mode is Bluetooth on the Remote Mic +. Play audio on your Bluetooth device and it will be seamlessly routed to your hearing aids. 16 | Bluetooth Phone and Audio Phone Call Features Change to Bluetooth Audio Source When Starkey Hearing Technologies Remote Microphone + detects an incoming or outgoing phone call, it automatically changes to the Bluetooth audio source. Accept Incoming Call When you hear the ringtone in your hearing aids, briefly press the multi-function button. Reject Incoming Call When you hear the ringtone in your hearing aids, press the multi-function button for more than 2 seconds. Release the button after the ringtone stops. End Call During active phone call, briefly press the multifunction button. Transfer Call between mobile phone and Remote Mic + During active phone call, press the multi-function button for more than 2 seconds. This lets you directly conduct the call on the phone itself. Re-press the button for more than 2 seconds to move the call back to the Remote Mic +. Make an Outgoing Call Dial the phone number on your Bluetooth device. The phone call will be automatically routed to your hearing aids. Teleloop System/FM System/Line-In | 17 Teleloop System Starkey Hearing Technologies Remote Microphone + can receive audio from a teleloop system (available in some schools, theaters, places of worship, etc.). Wearing the Remote Mic + in a vertical orientation provides best performance. FM System When an optional FM transmitter is attached via the Europin connector, Starkey Hearing Technologies Remote Microphone + can receive audio from a FM system. In this mode, the user can wear the Remote Mic + or place the Remote Mic + on a nearby stable surface. Line-In When an optional Line-In cable is attached via the microUSB jack, Starkey Hearing Technologies Remote Microphone + can obtain audio from a non-Bluetoothenabled mobile phone, MP3 player, tablet, or computer. In this mode, the user typically places the Remote Mic + on a nearby stable surface. 18 | Start/Stop Audio Streaming Assembling the Power Adapter | 19 Start/Stop Audio Streaming Assembling the Power Adapter Audio streaming from Starkey Hearing Technologies Remote Microphone + may be started (or stopped) in a variety of ways: Starkey Hearing Technologies Remote Microphone + may include a variety of plug configurations for use in different countries. If the power adapter requires assembly: • Thrive Hearing Control: Open the App on your mobile phone or tablet. Select the option to start/stop streaming. 1. • Starkey Hearing Technologies Remote: If preconfigured by your hearing professional, press the Favorite button. • Hearing aid user control: If preconfigured by your hearing professional, a specific gesture (e.g. a Long Press on a user control) can start/stop streaming. Select the appropriate plug configuration used in your country. 2. Audio streaming will also stop when: • An incoming audio signal is not detected. Slide the plug onto the power adapter until it snaps into place. • The Remote Mic + is turned off. An audible indicator may play in your hearing aids to signal the start/stop of audio streaming. 3. To remove the plug, press the tab and slide the plug away from the cable. 20 | Troubleshooting Troubleshooting | 21 Troubleshooting SYMPTOM POSSIBLE CAUSES SOLUTIONS SYMPTOM POSSIBLE CAUSES SOLUTIONS One (or both) hearing aids unexpectedly drops out of audio streaming. Hearing aids may be on the edge of wireless range. Move closer to Remote Mic +. Audio stream is too loud or too soft. Press volume + or – button on Remote Mic +. Battery level in hearing aid can no longer support audio streaming. • Replace hearing aid battery with new one. Volume streamed from Remote Mic + to hearing aid not optimal. Volume of audio source is not optimal. Adjust volume level of audio source until better sound quality is achieved. Large object, such as furniture or a wall, may be degrading signal. For best performance, your hearing aids should be within line-of-sight of Remote Mic +. Remote Mic + may be too far from speaker. Move Remote Mic + closer to speaker’s mouth. Wireless connection with Remote Mic + was lost. To restart the audio stream, follow steps in the Start/ Stop Audio Streaming section. Remote Mic Mode: Difficult to hear speaker in noisy environments. Remote Mic + may be covered by clothing or poorly positioned. Provide clear access from Remote Mic + to speaker’s voice. Low battery level in Remote Mic +. Recharge Remote Mic +. Remote Mic + may be too far from your mouth. Move Remote Mic + closer to your mouth or speak louder. Volume of audio source is not optimal. Adjust volume level of audio source until better sound quality is achieved. Bluetooth Mode: Caller cannot hear your voice during phone calls. LED is slowly pulsing green or blue, but no streamed sounds are heard in the hearing aids. Hearing aids are not ready to receive audio streams. Manually start the audio stream via Thrive Hearing Control, Starkey Hearing Technologies Remote, or hearing aid user control. Streamed audio quality is distorted. Streamed Bluetooth Mode: audio quality Bluetooth device is inconsistent. may be on the edge of wireless range. Telecoil Mode: Remote Mic + may not be positioned for optimal streaming. • Recharge your hearing aid, if applicable. Move Bluetooth device closer to Remote Mic +. Re-orient Remote Mic + into a vertical position. 22 | Troubleshooting Safety Information | 23 Troubleshooting Safety Information Required Information SYMPTOM POSSIBLE CAUSES SOLUTIONS LED is slowly pulsing green or blue, but no streamed sounds are heard in the hearing aids. Hearing aids are not within wireless range. Move closer to Remote Mic +. Hearing aids are not paired with Remote Mic +. Follow steps in Pairing with Hearing Aids section. No incoming audio signal is available. • Turn on the electronic audio source. The below instructions are provided for the benefit of disposal/recycling personnel. Please include this manual when disposing of your Remote Mic +. • Unmute or increase volume on electronic audio source. For Disposal/Recycling Personnel Only • Ensure loop or FM system is present. LED is solid red. Possible error condition. Turn off Remote Mic +, wait 30 seconds, and then turn it on. Input Mode LED is rapidly blinking. Something is absent from current audio source. Attach line-in cable, attach FM receiver, or reestablish your Bluetooth connection. Input Mode LED is not illuminated. Input Mode LED is turned off to conserve battery power. Press Input Mode button to illuminate the Input Mode LED. Desired Input Mode not available. Something is missing from desired input. Attach line-in cable, attach FM receiver, or reestablish your Bluetooth connection. Unable to pair with more than one Bluetooth device. Remote Mic + is already in an active Bluetooth connection. Follow steps in Pairing with Bluetooth Devices section. Waste from electronic equipment must be handled according to local regulations. Instructions for Disposal of Old Electronics Starkey Hearing Technologies encourages, and your local community laws may require, that your Starkey Hearing Technologies Remote Microphone + be disposed of via your local electronics recycling/disposal process. This product contains a Lithium Ion Polymer battery. To remove this battery: • Power off the Remote Mic +. • Pry apart the housing halves with a small screwdriver. • Cut the battery wires from the circuit board to prevent accidental shorting. • Pry the battery away from the housing using a wide flat blade. Intended Use The Remote Mic + is an accessory to a 2.4 GHz wireless air conduction hearing aid. It is intended as a wireless transmitter of sound from a variety of audio sources to air conduction hearing aids. When worn by a distant speaker in noisy environments, it functions as an assistive listening device. It also connects to loop signals, FM signals when an Europin FM receiver is attached, analog line-in audio, and standard Bluetooth audio. The Remote Mic + is classified as a Type B applied part under the IEC 60601-1 medical instrument standard. The Remote Mic + is designed to comply with the most stringent Standards of International Electromagnetic Compatibility. However, it is still possible that you may experience interference caused by power line disturbances, airport metal detectors, electromagnetic fields from other medical devices, radio signals and electrostatic discharges. The Remote Mic + is designed to be cleaned with a damp cloth moistened with soapy water. 24 | Safety Information If you use other medical devices or wear implantable medical devices such as defibrillators or pacemakers and are concerned that your Remote Mic + might cause interference with your medical device, please contact your physician or the manufacturer of your medical device for information about the risk of disturbance. The Remote Mic + should not be used during an MRI procedure or in a hyperbaric chamber. The Remote Mic + is not formally certified to operate in explosive atmospheres such as may be found in coal mines or certain chemical factories. Safety Information Although the Remote Mic + is not formally certified (IP rated) for protection against dust or water ingress, per IEC 60529, it has been tested to the IP 5X level. This means that the Remote Mic + is protected from dust. The battery in your Remote Mic + is not replaceable. Do not attempt to replace the battery. The Remote Mic + does not contain any user-serviceable parts. Do not open or modify it. Use on Aircrafts Do not connect the Remote Microphone+ to any devices not described in this manual. The expected service life of the Remote Microphone+ is 3 years. The Remote Mic + should not be used on aircrafts unless specifically permitted by the flight personnel. Wireless Technical Description International Use The Remote Mic + is approved to operate at radio frequencies that are specific to your country or region and might not be approved for use outside your country or region. Be aware that operation during international travel may cause interference with other electronic devices, or other electronic devices may cause interference with your Remote Mic +. Your Remote Mic + is designed to operate and be stored within the temperature range of -10˚C (14˚F) to 45˚C (113˚F) and relative humidity range of 10%-95%. Starkey Hearing Technologies Remote Microphone+ operates in the 2.4- 2.4835 GHz band with a maximum effective radiated power of TBD dBm with transmission modulation type of 1M12FXD and 1.1 MHz bandwidth. The receiver section of the radio has a bandwidth of 2 MHz. The Remote Microphone+ has been tested to, and has passed, the following emissions and immunity tests: • IEC 60601-1-2 radiated and conducted emissions requirements for a Group 1 Class B device as stated in CISPR 11. • Harmonic distortion and voltage fluctuations affecting the power input source as stated in Table 2 of IEC 60601-1-2. • RF radiated immunity at a field level of 10 V/m between 80 MHz and 2.7 GHz as well as higher field levels from communications devices as stated in Table 9 of IEC 60601-1-2. • Immunity to power frequency magnetic fields at a field level of 30 A/m. • Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV air discharge. • Immunity to electrical fast transients on the power input at a level of +/- 2 kV at a 100 Hz repetition rate. • Immunity to surges on the power input of +/- 1 kV line to line. • Immunity to conducted disturbances induced by RF fields on the power input as stated in Table 6 of IEC 60601-1-2. • Immunity to voltage dips and interruptions on the power input as stated in Table 6 of IEC 60601-1-2. We are required by regulations to provide the following warnings: WARNING: Use of the Remote Mic + directly next to other electronic equipment should be avoided because it could result in improper performance. If such use is necessary, note as to whether your hearing aids and the other equipment are operating normally. WARNING: Use of accessories, components or replacement parts other than those provided by the manufacturer of the Remote Mic + could result in increased electromagnetic emissions and decreased electromagnetic immunity and could result in degradation of performance. WARNING: If Portable Radio Frequency communications equipment is used closer than 30 cm (12 inches) from your Remote Mic +, degradation of the performance of your hearing aid could result. If this occurs, move away from the communications equipment. | 25 26 | Regulatory Notices Regulatory Notices FCC ID: EOA-24MFA Regulatory Notices | 27 Starkey Hearing Technologies 6700 Washington Ave. South Eden Prairie, MN 55344 USA IC: 6903A-24MFA (Model 900) FCC/IC Notice This device complies with part 15 of the FCC rules and with Industry Canada’s license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Wm. F. Austin House, Bramhall Technology Park Pepper Road, Hazel Grove, Stockport SK7 5BX United Kingdom NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment. Note FCC/IC Cet appareil est conforme à la partie 15 des règles de la FCC et avec les normes RSS de licence d’Industrie Canada. Le fonctionnement est soumis à deux conditions: (1) Cet appareil ne doit pas causer d’interférences nuisibles et (2) cet appareil doit accepter toute interference reçue, y compris les interférences qui peuvent causer des fonctionnements du dispositif. NOTE: Le manufacturier n’est pas responsable de l’interférence créée par la modification de cet équipement lors de l’écoute du téléviseur ou de la radio. De tells modifications pourraient entrainer la révocation de l’autorité de l’utilisateur à opérer cet équipement. Hereby, Starkey Hearing Technologies declares that Starkey Hearing Technologies Remote Microphone+ is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. A copy of the Declaration of Conformity can be obtained from the following addresses and from docs.starkeyhearingtechnologies.com This device produces radio frequency energy. Interference may occur in the vicinity of equipment marked with the following symbol. Class II device Dispose of properly Consult operations manual © 2018 Starkey Hearing Technologies. All Rights Reserved. 86165-007 5/18 BKLT3010-00-EE-SG
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History When : 2018:06:06 16:04:01-05:00 Metadata Date : 2018:06:18 14:12:04-05:00 Creator Tool : Adobe InDesign CC 13.0 (Macintosh) Format : application/pdf Description : BKLT2926-01-EE-XX - SPIII17 Generic RIC Operations Manual LARGE Title : BKLT2926-01-EE-XX - SPIII17 Generic RIC Operations Manual LARGE Subject : BKLT2926-01-EE-XX, SPIII17, Generic RIC Operations Manual, LARGE Producer : Adobe PDF Library 15.0 Trapped : False Postscript Name : AvenirLT-SLI-Std-Book, AvenirLT-SLI-Std-BookOblique, AvenirLT-SLI-Std-Medium, AvenirLT-SLI-Std-Heavy, AvenirLT-SLI-Std-Black, MrEavesXLSanOT-Reg, AvenirLT-SLI-Std-Roman, AvenirLT-SLI-Std-MediumOblique, AvenirLT-SLI-Std-HeavyOblique, MrEavesXLSanOT-Book, MrEavesXLSanOT-Heavy Profile Blob : 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