Starkey Laboratories ZSERIES-HA Hearing Aid User Manual

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Document ID	2333453
Application ID	53LUoZvsdqBgzAO4P/2gqQ==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	293.15kB (3664421 bits)
Date Submitted	2014-07-23 00:00:00
Date Available	2015-01-19 00:00:00
Creation Date	2014-07-23 09:38:36
Producing Software	RICOH Aficio MP 5002
Document Lastmod	2014-07-23 09:38:36
Document Title	User Manual
Document Creator	RICOH Aficio MP 5002

Custom
Products
ITE (In-The-Ear),
ITC (ln-The-Canal),
CIC (Completely-ln-Canal),
IIC (lnvisible-ln—The—Canal)
OPERATIONS MANUAL
Table of Contents
Overview
lTE Overview.
[TC Overview.
CIC Overview .
IIC Overview. . a
Preparalion
Batteries .........
Battery Indicators. .
Insertion and Removal
Operation
On & OH ......
Volume Control.
Mullimemory.
Directional Settings
Telephone Use a...
Accessories
ereless Accessolies . llllllllllllllllllllll 20
Hearing System Care
Instrument Care . , , a .
Hear Clear .. . 22
Service and Repal'r . 25
Troubleshooting Guide. a a . 25
Tips for Better Communication
ForYou , 26
ForYour amlyand Frlen s. 27
Salety Informatlun
FDA Information. . . . .
FCC Information ............................... 32
Overview
My hearing instmment is alan:
El ITE (In~The-Ear) see page 4.
D lTC (ln-The-Canal) see page 5.
El CIC (Completely-ln-Canal) see page 6‘
CI IIC (Invisiblevln—The—Canal) see page 7.
My hearing instrument uses a:
I] 13 battery UTE-«Orange
El 312 battery (ITC) — Brown
El 10 battery (CIC) —Yellow
CI 10 battery (NC) —Yel|ow 1
lTE Overview
Features. Controls and Iduntiflcatian
Your hearing system controls Include:
1. Microphone opening(s)
2. Battery compartment (on/off control)
3. Vent (optional)
4. Sound outlet (receiver) and wax proiection system
Your hearing system can be identified by:
54 Location of serial number:
RED Right
BLUE Left
Dull Carmel
(cpumn
Mullilunclion
mum [Dplinnall
Volumo Conlml
mm...»
rrF. Emery 511-: I!
ITC Overview
Features, Controls and Identification
Your hearing system controls include:
1. Microphone opening(s)
2. Battery compartment (on/off control)
3. Vent (optional)
4. Sound outlet (receiver) and wax protection system
Your hearing system can be identified by:
5. Location of serial number:
RED Right
BLUE Lelt
Dnil Control
(Oplional)
Mimiiunction
ammn (Optional)
Volume Control
(Optional)
ITC amuy Sln: an
CIC Overview
Features, Controls and Identificalian
Your hearing system controls include:
1. Multifunction button (optionai)
2. Microphone opening
34 Sound outlet (receiver) and wax
protecllon system
4. Battery compartment (on/off control)
5. Removai handle
6‘ Vent (oplional)
Your hearing system can be identified by:
7. Location oiserial number:
RED Right
BLUE Left
mc Binary Size: 10
IIC Overview
Features, Controls and Identification
Your hearing system controls include:
i, Microphone opening
2. Sound outlet (receiver)
3. Battery compartment (on/0H control)
4. Removal handle
5. Vent (optional)
Your hearing system can be identified by the white
R for the right ear and L for the left ear
and the serial number:
6. Location of serial number
IlC Bauery Size‘ IO
Preparation
Batteries
Your hearing system uses a battery as its power
source. This battery size can be identified by the
orange (13)] brown (312) oryellow (10) color code on
the packaging.
To insert or replace the battery:
1.
2.
3.
Use the nail grip on the battery doon
Open the battery door gently and remove
the old battery.
Remove the tab from the new battery.
Line up the battery's "+" sign (fiat side oftlne
battery) with the ”+" on the battery door.
Close the battery door.
Preparation
Battery Indicators
An indicator Will sound when the battery voltage is
low. You have approximately five minutes‘ to replace
the battery, An indicator will sound just before the
battery stops working.
* Actual time between low battery indicator and
shutdown will vary depending on environmental
noise levels and brand of battery used.
Helpful Hints
I NEVER FORCE THE BATTERY DOOR SHUT;
this could result in serious damage; if the door
will not close securely, check that the battery is
inserted correctly.
- Do not open the battery door too far or damage is
likely to occur.
I Because of their size, it's a good idea to change and
replace batteries above a table or desk to reduce
the risk of dropping the instrument or battery.
' Dispose of used batteries immediately in the proper
waste or recycling container.
. Because batteries can vary in size and performance,
your hearing care professional is your best source for
lifespan estimates and verification that you are using
the proper Size and type.
Preparation
[9*
Warnings
Batteries are dangerous if swallowed To help
prevent the accidental ingestion of batteries:
Keep out of reach of chiidren and pets
Check your medications before taking them 7
batteries have been mistaken for pills
Never put batteries in your mouth, as they can
easily be swaliowed
9999
National Button Battery Ingestion Hotlins:
202-625-3333
Insertion and Removal
To insert the hearing instrument:
1‘ Hold the instrument with your thumb and forefinger
on the outer edges of the case.
2. Tilt your hand slightly forward and gently insert the
canal tip of the instrument into your ear canal and
rotate the instrument backward. Softly press the
Instrument into place with yourfingertip.
Preparation
To remove the hearing instrument:
Grasp the instrument with your thumb and forefinger;
gently rotate it as you pull outward.
Devices with removal handle: grasp removal handle
and gently remove from ear.
Helpful Hints
. Minor irritation and inflammation may occur as your
ear becomes accustomed to having an object in it;
if 50‘ please contact your hearing care professional.
0 if an actual allergic reaction occurs, alternative
materials are available; contact your hearing
care professional
- Severe swelling, discharge from the ean excessive
wax or other unusual conditions warrant immediate
consultation with a physician
12 ,i
Operation
0n & Off
To turn on: 5
Insert a battery and ‘1 i
completely ciose the
battery door. \
To turn a“:
Open the battery door until the battery is no longer
touching the battery contacts.
Your instrument has a power-0n delay which may
require a few seconds You may hear atone series
indicating that your device is powered on‘
777 rrrrr “ 13
Operation
Volume Control
El My hearing Instrument volume is set automaticallyr
See below.
El My hearing instrument uses the multifunction
button for volume control. See below‘
El My hearing instrument has a rotary volume
control See page 15.
Automatic Volume Control
Your hearing system has been set to a specific volume
level by your hearing care professional. If sounds are
generally too loud or too soft. please Contact your
hearing care professional for advice and adjustment
Multifunction Button—Volume Control
Your hearing system uses the button to control
volume. Press then release the button until the
deSlred volume level is reached. Each press/release
changes the volume one increments
Volume Level Tone
Level 5 (More volumel Five beeps plus tone
Level 4 Four beeps
Level 3 (Power-on volume level) Three beeps
Level 2 Two beeps
Level 1 {Less volume) One beep plus tone
14 —-
Rotary Volume Control
Use your fingertip to rotate
the volume control.
1. To make sounds louder, continue
to rotate the Control forward,
Operation
4%
toward your face. means: VOLUME
2. To make sounds softer, use your
fingertip to rotate the control
toward the back of your head. /
nzcnnsavowma
Volume Level Tone
(Maximum) Five beeps plus tone
Level 3 (Power-on volume level)
(Minimum)
Three beeps
One beep plus (one
Some hearing systems can be set {or the Right device
to increase the volume and the Lelt device to decrease
the volume. Ask your hearing care professional if this
setting would benefit you.
‘15
Operation
Multimamory
El My multilunction button is set for multimemoryt
Please read the section below.
Your hearing care professional can
set up to four hearing programs
for you. These additional programs
are accessed by pressing the
multifunction button inward.
When you press the multifunction
button, you may hearan indicator
or a tone series indicating the device
has changed to the next program.
Ask your hearing care professional about your specific
hearing programs.
16
Operation
Directional Settings
Your hearing system may have a directional
microphone to help improve speech understanding
in noisy situations. Ask your hearing care professionai
about your particuiar directionai settings.
Telephone Use
Your hearing instruments are equipped with
tools to help you effectively communicate on the
telephone. Ask your hearing professional about
your telephone solution.
My hearing instruments have the following
telephone setting(s):
El Automatic Telephone. See below.
El Automatic Telecoil. See beiow.
El Telecoil and Manual Switching. See page 18.
(Program # i).
Automatic Telephone and Automatic Telecoil
These options activate the telephone response
automatically when used with a hearing aid
compatible teiephone. To use, piece the telephone
receiver on your ear as you normally would and the
hearing instrument will select the telephone setting.
It might be necessary to move the telephone receiver
slightly to find the best reception. Once the telephone
is removed from the ear, the hearing instrument will
switch back to the normai listening mode.
-————77 ~7 77 777777777 17
Operation
NOTE: Consult with your hearing professional ifyour
device does not seem to switch to the telephone
setting automatically,
Telecoil and Manual Switching
Hearing instruments with a
manual telecoil allow you to
switch the devices to telephone
mode when needed.
Manually switched telecoils
are activated by choosing
the telecoil setting using the
Multifunction button.
General Telephone Use
Some hearing instruments work
best by holding the phone close
to, but not fully covering your
ear. ln some instances, if you
encounter whistling (feedback),
tilt the receiverat an angle until
the whistling stops, Additionally,
the hearing instrument in the
non-phone ear (ear opposite
the phone) may switch to a
telephone setting to reduce
background sounds. Your
hearing professional can provide
instructions and techniques for
your specific needs.
Operation
DISCLAIMER — Some hearing aid users have reported
a buzzing sound in their hearing aids when they are
using cell phones, indicating that the cell phone and
hearing aid may not be compatible. According to the
ANSI C6319 standard (ANSI (2631972006 American
National Standard Methods of Measurement of
Compatibility Between Wireless Communications
Devices and Hearing Aids], the compatibility of
a particular hearing aid and cell phone can be
predicted by adding the rating forthe hearing aid
immunity to the rating for the cell phone emissions.
For example, the sum of a hearing aid rating of 2
(MZ/TZ) and a telephone rating ol3 (M3/T3) would
result in a combined rating of 5. Any combined rating
that equals at least 5 would provide "normal use";
a combined rating of 6 orgreater would indicate
”excellent performance."
The immunity of this hearing aid is at least MZ/TZ.
The equipment performance measurements,
categories and system classifications are based upon
the best information available but cannot guarantee
that all users will be satisfied.
NOTE: The performance of individual hearing aids
may vary with individual cell phones. Therefore,
please try this hearing aid with your cell phone or,
if you are purchasing a new phone] be sure to try it
with your hearing aid prior to purchase. For additional
guidance, please ask your cell phone provider for
the booklet entitled "Hearing Aid Compatibility with
Digital Wireless Cell Phones.”
Accessories
Wireless Accessories”
There are several wireless accessories that allow you
to control and maximize the full potential ofyour
hearing system These include a remote control as well
as wireless connection to your entertainment system.
Consult with your hearing professional to determine
which accessories may be best for you.
‘iM/viesx magnum are anb/(ompalrbla mm hannnglidsihirhivs wireless lemnokzgy.
Hearing System Care
Instrument Care
Do your best to keep your hearing instrument clean at
all times. Heat, moisture and foreign substances can
result in poor performance,
0 Clean daily over a soft cloth to prevent damage from
a fall to a hard surface.
- Use a cleanan brush to clean debris from around
the microphone, receiver and battery compartment
- Never use water] solvents, cleaning fluids oroil to
clean your instrument.
Your hearing care professional can provide further
information on additional maintenance procedures
for your hearing system if needed.
Helpful Hints
- When not wearing your hearing instruments, open
the battery door to allow any morsture to evaporate.
I When not in use, remove the batteries completely;
place your hearing system in the storage container
and store:
— in a dry, safe place
~Away from direct sunlight or heat to avoid extreme
temperatures
» Where you can easily find them
7 Safely out of reach of pets and children
- Do not take apart your hearing instruments or insert
the cleaning tools inside them.
Hearing System Care
Hear Clear" Wax Guard
Receiver Wax Guards
The Hear Clear exclusive
earwax protection system
uses disposable wax
guards. The innovative
wax guards prevent
earwax accumulation in
the hearing aid receiver.
Custom Microphone Covers
The custom microphone cover protects the
microphone from wax and debris. Your hearing care
professional will instruct you on maintenance of the
microphone cover.
There are two sizes of custom microphone covers: one
is small and one is large The size of the microphone
cover determines the method for removing and
replacing,
22 ~——‘~~— «#
Hearing System Care
SmaH
23
Hearing System Care
24
Hearing System Care
Service and Repair
If, for any reason, your hearing system does not operate
properly, do NOT attempt to fix it yourselfi Not only
are you likely to violate any applicable warranlies or
insurance. you could easily cause further damage.
Should your hearing system fail or perform poorly.
check the gulde below for possible solutions. If
problems continue, Contact your hearing care
professional for advice and assistance,
Troubleshooting Guide
T 4 PO IB LE
CAUS ES
3 Low bauéry 7‘l
@370} debris in
l the microphone
1 or reoelver ‘
1: Hearing (hang:
l Delmwelleaving
linstmmem
3 L93" bakery
Wax ordebris in
‘ me microphone
l or receiver
Tips for Better Communication
Your hearing care professional will recommend an
appropriate schedule to help you adapt to your new
hearing system. It will take practice, time and patience
for your brain to adapt to the new sounds that your
hearing system provides. Hearing is only part of how
we share thoughts, ideas and feelings. Reading lips,
facial expressions and gestures can help the learning
process and add to what amplification alone may miss,
Please review the following simple communication tips:
For You
. Move closer to and look at the speaker
' Sit facertOeface in a quiet room
~ Try different locations to find the best place
to listen
' Minimize distractions
0 Background noises may be frustrating at first;
remember, you have not heard them for a while
‘ Let others know what you need; keep in mind that
people cannot "see" yourhearing loss
- Develop realistic expectations of what your hearing
instruments can and cannot do
- Better hearing with hearing instruments
is a learned skill combining desire, practice
and patience
26 ~ we —e~—#-»——-»-~
Tips for Better Communication
For Your Family and Friends
Your family and friends are also affected by your
hearing loss Request that they:
‘ Get yourfull attention before beginning
to speak
- Look at you or sit facets-lace in a quiet room
0 Speak clearly and at a normal rate and level;
shouting can actually make understanding
more difficult
- Rephrase rather than repeat the same words;
different words may be easier to understand
- Minimize distractions while speaking
_, 27
Safety Information
Safety lnformati on
INTENDED USE: An air conduction hearing aid is
a wearable sound-amplifying device intended to
compensate for impaired hearing. Hearing aids
are available in multiple gain/output levels appropriate
to treat hearing losses ranging from mild to profound.
Your hearing instruments are designed to comply
with the most stringent Standards of international
Electromagnetic Compatibility. However, it is still
possible that you may experience interference caused
by power line disturbances, airport metal detectors,
electromagnetic fields from other medical devices,
radio signals and electrostatic discharges.
If you use other medical devices or wear implantable
medical devices such as defibrillators or pacemakers
and are concerned that your hearing instruments
might cause interference with your medical device,
please contact your physician or the manufacturer
of your medical device for information about the risk
ofdisturbance.
Your hearing instruments should not be worn during
an MRI procedure or in a hyperbaric chamber.
Your hearing instruments are classified as a Type B
applied part under the lEC 60601-1 medical device
standard.
Your hearing instruments are not fully certified to
operate in explosive atmospheres that may be iound
in coal mines or certain chemical factories.
28" .. . ,. WNW
Safety Information
Your hearing Instruments should be stored within the
temperature and humidity ranges of 40°C (-40“F) to
+60%: (140°F) and 10 to 95 percent rH.
Your hearing instruments are designed to operate
beyond the range of temperatures comfortable to you.
from very cold up to 50°C (12°F).
Use on Aircraft‘
The optional wireless Capabilities that may be featured
in your hearing instruments should not be used on
an aircraft unless specifically permitted by the flight
personnel. Your hearmg care professional can enable
a special program that allows your hearing aids to work
without wireless functionality.
International Use'
The optional wireless capabilities that may be featured
in your hearing instruments are approved to operate
at a radio frequency specific to your country or region
and might not be approved for use outside your
country or region. Be aware that operation during
international travel may cause interference to other
electronic devices, or other electronic devices may
cause interference to your hearing instruments.
‘Applies tomteless heaving instruments only
» A777 ~ e , ~77 7777* 29
FDA Information
Required Information
The following addlIiollaI lnlorrnaiioii is provided in compliance with u 5
Food and Drug Adminisirali‘on (FDA) regulaliuns’
WARNING TO HEARING AID DISPENSERSa Aheari‘ng aid dispenser
should advise a prospecfive neanng aid userio oonsuii prompiiyiinih
a licensed physician (preieraislyan earspecialisu before dispenslng a
hearing aid ii ihe hearing aid dispenserdemrmines ihrough inquiry,
acluaI nbseruaiion, or reuiew oi any oiher available rniorrnaiion
concevriirig iha prospeciive usenihaiihe prospectlve userhasany ohhe
foIlowing ooniiiiioris-
visible aonganiial or iraurnaiio dainriniiy oi iho ear
History oiaoiive drainage from me earwil 'ri ihe previous 90 days.
Hismry oi sudden or rapidly progressive hearing loss wiihin ihe
pmvlous 90 days,
iv Acute or chronic dizziness
v. Uniiaierai hearing iossoisuoden orrecenionsei wiihiri ihe
previous 90 days.
vi. Audmmemc air»bone gap equaI m or oraaicrihan is decibeIs ai
500 Hen! (HZ), LUCID H1 and 24000 Hz
vii. Visible evidence of significant cemnleri azzumulaholl ova [weigh
body in iho ear canal
viii. Pain or discumfort in the Ear.
IMPORTANT NOTICE FOR PROSPECTIVE HEARING AID USERSs
Good haaiih praciice requiies ihaia person viiih a hearing losshave
a medical evaluation by a licensed physitlan [preferably a physician
i-rhospe s diseasesoiihe esooeiore purchasing a hearing
a tensed pIiysIclans who specIaIile in diseases oIlhe ear are orien
relerred ia asoiolaryngpiogisis, oioiogisis, or oiorirynolaryngaiogisis.
The purpose of the medical evaIuallcn is m assure (hat aII medicaIIy
treatable (undiliuns which may aireci hearing are ideniiiied arid ireaiad
before the Iieaii'rig aid is purchased
FoIIawing ihe med‘ical evaluaiion, rho physician \‘l‘iII give you a vrriiien
siaierneni ainrrriirig ihai your hearing loss has been medicaIIy euaioaieo
and ihaiyou may be considered a candidaie iora hearing aid. The
physician wiII refer you io an zudinlugist or healing aid dispensev, as
appropriaie, ior a hearing aid ayaiuaiion.
FDA Information
ihe audiolugistorheanng aid dispenserwi'llcnnducta heavmg d
eva‘uafiun m assess youv abihly m hear mm and \-/i(hout a heeiing aid.
The hearing aid uvaluaiion wiii enablethe audiolugist urdispenserto
se‘ect and m a hearing aid to your individual needs.
iiyau have reservations abculyuur euiiiiy lo edepi m amplifiiahan. yuu
shouid inquive album the availability n'a Iflalrrentalorpurchaseropfion
program. Many hearing aid dispensers new nfler pvcglams Hist peimii
you towear a hearing a d lurz period uFii’molor a nominal iee aim
which you may decide iiyou wanna purchase me hearing aid.
i resumts me sale oi hearing sids m :hose indiv uals who
have emined a medical evaluation he." a iieensed physieisn. Federai
law pevm'i‘s a my informed eauii in Sign awaiverslaKemenrdechning
(he medieei evaluation (or reiigiousoipeisenei beiieis um pieeiude
consukalinn mm a physinzn. The exercise of such a waiver 'is nck in your
ban heami Inleresl and its use is scmngiy discouraged.
A hearing and mu rial reslore normal hearing endi-iiu noi pieveni or
improve a hearing impairmeM vesumng from organic condihnns Use
oie hearing aid is only pen o'heav'mg nsbiliisiion and may need to be
supplememed by audiiory irai'm'ng and insuueiion in hp reading. in most
cases, in'iequemuse oia hearing aid docs not permii e userlc anain iuii
beneiiuiom ii
CHILDREN WITH HEARING LOSS. In addition to Seeing a physician (or
a medicai evaluation, a mid mm s heaving lossshauld be direciedio
an eudioiogisi for evaluafion and lehah'imztian since healing iess may
sense pmblems in ianguage deveiepmem and mu educatiunal and social
Emmi. oFa child, An audiolog s qualified by training and experience
messisiin me eveiuaiien and rehabiMafion Dfa mm m a hearing ioss.
W 31
FCC/[C Information
REGUlATORV NOTICES
FCC ID: EOA-ZSERIESVHA
ICISSOSA~ZSERlESHA
Model: Zselies ITE
A3 ITE
Slan ITE
REGULATORY NOVICES
FCC lD; EOA~|RIS~HA
IC: ovcaA-iRISHA
FCC NOTICE
rhieoeuice complreawnn pan I5 oiilre Fcc'ruleaanowiin Rss~2lo.
Oporaiipn is subject io ilre following rwo condiiione; (i) This device
may nor cause nannlul inierierence, and m ilnr deuico rnuei accept any
lmevfwence leceivedl including iniarlarence ihai may cause undesired
operaiion oiine device.
Noic: Trio manuiaoiurer is noi responsible lorany radio or TV
inierlarance caused by unauthorized madlficalluns In an; equipmeni
Sucli rnodilioanone could void ma user's authority to operate ine
EquipmenL
INDUSTRY CANADA NOTICE
ms device complies wlili Industry Canada lkenceexemm n55 standard“).
Operation is subiecl lo Ihe following iwo conoiiions: (1] this device may no!
cause inierrerence, ancl (2) \his device musl accept any inierleranee, including
inierlerence tirai may cause undesired operarion oi me device.
Le présent apparell est confmme aux cun o'inriusrrie Canada applirahles aux
appaleils radio exempts de licence. L‘exploiraiion est aulnllsée aux deux
canditiuns suivames : l1) l'apparell ne oiol: pas produlre de hrculllage, el (2)
l‘appareil doit accepier tout prouiiiage Iadioélecuique subi, meme si la
lrmuillage eai ausceprilrie d‘en compromeure le fonctlunnemenl.
Hereby, giarkoys Hearing Tuchnolagles declares that me wireless
cuswm producl family in compliance with the essenfial requirements
and other relevani prowsiona of Directive iwwS/EC A copy anhe
Declalzkicn ofConfann'lly can be obtained from lhu below addresses
Starkey Hearing Technologies
ooODWaslringion Ave. Souin
Eden Prairie] MN USA
isc REP
Wm. F. Auaun House, Bramhall Technology Park
Peppearad, Hazel Grove Smckpmt 5K7 sax
United Kingdom
Waeia lrorn electronic eciulpmenl rnuar be
handled according to local regulariane
w» 33
Notes
34
Notes
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0086

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