Sun Communications WDCT45-AS 2.4GHz WDCT Color Display User Manual T1260 UserGuide R0 2005 03 31
SunCorp Communications Limited 2.4GHz WDCT Color Display T1260 UserGuide R0 2005 03 31
Users Manual
Important Instructions & Information 3
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Important Instructions &
Information
This User Guide provides you with
all the information you need to get
the most from your phone.
You must first set up your phone
before you can use it. This doesn’t
take long and is easy to do. Just
follow the simple instructions on the
next few pages.
Need help?
If you have any problems setting up or
using your Suncorp WDCT Color Display
WDCT45-AS telephone, contact
the Help line at 86-755-2573-3333.
Alternatively, you may find the answer
in ‘Troubleshooting Tips’ at the back of
this guide.
Did you receive
everything?
• WDCT45-AS base
• WDCT45-AS handset
• 2 x NiMH AAA
rechargeable
batteries
• Battery compartment
cover
• AC power adaptor
• Telephone line cord
• Belt Clip
In addition:
If you have purchased
one or more additional
handsets (T1261), you
will have received the
following for each
additional handset:
• T1261 handset
• T1261 charger
• 2 x NiMH AAA
Rechargeable
batteries
• Battery compartment
cover
• AC power adaptor
• Belt Clip
4 Important Instructions & Information
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Important Safety Instructions
To reduce the risk of fire. Electric shock, and injury to persons when using
your telephone equipment, basic safety precautions should always be followed
which includes the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product
3. Unplug the equipment from the wall outlet before cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or
laundry tub, in a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
6. This product should be operated only from the power source indicated on the marking label.
If you are not sure of the type of power supply to your home, consult your dealer or local
power company.
7. Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be abused by persons walking on it.
8. Do not overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
9. Slots and openings in the cabinet at the back or bottom are provided for ventilation to
protect it from overheating. These openings should never be blocked or covered. The
openings should never be blocked by placing the product on the bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator or heat register.
This product should not be placed in a built-in installation unless proper ventilation is
provided.
10. Never push objects of any kind into this product through cabinets slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.
11. Do not use the telephone to report a gas leak in the vicinity of the leak.
12. Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
13. To reduce the risk of electric shock, do not disassemble this product, but take it to a
qualified service contractor when some service or repair work is required. Opening or
removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly
can cause electric shock when the unit is subsequently used.
14. Unplug the product from the wall outlet and refer to servicing to qualified personnel under
the following conditions:
A. If Liquid has been spilled into the product.
B. When the power supply cord or plug is damaged or frayed.
C. If the product does not operate normally by following the instruction manual.
D. If the product has been dropped or the cabinet has been damaged.
E. If the product exhibits a distinctive change in performance.
Important Instructions & Information 5
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Battery Safety Instruction
CAUTION: To reduce the risk of fire or personal injury, read
and follow these instructions:
1. Use only the following type and size handset batteries: DC 1.2V, 750 mAh, Ni-MH
(Nickel Metal Hydride), AAA size batteries (2 each).
2. When inserting the batteries into the product, the proper polarity or direction must
be observed. Reverse insertion of the batteries can cause charging that may result
in leakage or explosion.
3. Do not dispose of the batteries in a fire. The cell may explode. Check with local
codes for possible special disposal instructions.
4. Do not open or mutilate the batteries. Released electrolyte is corrosive and may
cause damage to the eyes and skin. It may be toxic if swallowed.
5. Exercise care in handling the battery in order not to short the battery with
conduction material such as rings, bracelets and keys. The battery or conductor
may overheat and cause burns.
6. Recharge only the batteries provided with or identified for use with this product.
The battery may leak corrosive electrolyte or explode if it is not the correct type.
7. Do not attempt to rejuvenate the battery provided with or identified for use with
this product by heating them. Sudden released of the electrolyte may occur causing
damage to the eyes or skin.
8. Remove the batteries form the product if the product will not be used for a long
period of time (over 30 days) since during this time the batteries may leak in the
product.
9. Discard dead batteries as soon as possible since dead batteries are more likely to
leak in the product.
10. Do not store this product, or the batteries provide, in high temperature areas.
Batteries that are stored in a freezer or refrigerator for the purpose of extending
shelf life should be stabilized at room temperature prior to use.
11. Disconnect telephone lines before installing batteries.
12. When replacing batteries, all batteries should be replaced at the same time. Mixing
fresh and discharged batteries could increase internal cell pressure and rupture the
discharge batteries. (Applies to products employing more that one separately
replaceable primary battery.)
6 Important Instructions & Information
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Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switch Telephone Network
and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical
Requirements for Telephone Terminal Equipment published by Administrative Council for
Terminal Attachments (ACTA).
1. Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US
number and Ringer Equivalence Number (REN) for the equipment. You must, upon
request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may have connected on your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may have connected
to your line as determined by the REN, you should contact your local telephone company.
NOTES
• This equipment may not be used on coin service provided by the telephone
company.
• Party lines are subject to state tariffs , and therefore, you may not be able to use your
own telephone equipment if you are on a party line. Check with your local
telephone company.
• Notice must be given to the telephone company upon permanent disconnection of
your telephone from the line.
2. Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone
network, the telephone company shall, where practicable, notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and the
circumstances warrant such action, the telephone company may temporarily discontinue
service immediately. In case of such temporary discontinuance; the telephone company
must: (1) promptly notify you of such temporary discontinuance; (2) Afford you the
opportunity to correct the situation; and (3) inform you of the right to bring a complaint to
the commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and
Regulations.
The telephone company may make changes in its communications facilities, equipment,
operations or procedures where such action is required in the operation of its business and
not inconsistent with FCC Rules and Regulations. If these changes are expected to affect
the use or performance of your telephone equipment, the telephone company must give
you adequate notice, in writing, to allow you to maintain uninterrupted service.
Hearing Aid Compatibility
This telephone system meets the FCC standards for Hearing Aid Compatibility.
Important Instructions & Information 7
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Interference Information
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This device complies with part 15 of the FCC rules and regulations. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any
interference received, including interference that may cause undesirable operation.
This equipment has been tested and found to comply with the limits for a Class B digit device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by tuning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna (that is, the antenna for radio or television that
is “receiving” the interference).
• Reorient or relocate and increase the separation between the telecommunications
equipment and receiving antenna.
• Connect the telecommunications equipment into an outlet on a circuit different from that
to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced
radio/television technician for additional suggestions. Also, the Federal Communications
Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference
Problems.” This booklet is available from the U.S Government Printing Office, Washington, D.C.
20402. Please specify stock number 004-000-00345-4 when ordering copies.
8 In This Guide
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Important Instructions & Information ________________ 3
Getting Started _________________________________ 11
Location .........................................................................11
Setting up .......................................................................12
Range indicator ..............................................................13
Setting the Date and Time .............................................13
Getting To Know the WDCT45-AS_________________ 15
Handset ..........................................................................15
Base................................................................................16
Display ...........................................................................17
Navigating the menu......................................................18
Make a call.....................................................................20
Receiving Calls..............................................................21
Speakerphone.................................................................21
Redial .............................................................................22
Mute ...............................................................................23
Paging ............................................................................23
Keypad Lock..................................................................23
Intercom Calls................................................................24
Transfer a Call ...............................................................25
Caller on Hold................................................................25
Phonebook ____________________________________ 26
Add Entry Manually ......................................................26
Add Entry from a Call List ............................................26
Dial.................................................................................27
Edit Names and Numbers ..............................................27
In This Guide 9
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View Details ..................................................................27
Delete an Entry ..............................................................27
Call Features___________________________________ 28
Managing Your Calls.....................................................28
Caller-ID ........................................................................28
Caller-ID With Call Waiting..........................................29
Call Waiting Deluxe ......................................................30
Voicemail.......................................................................34
Optional Calling Features ..............................................36
Handset Settings ________________________________ 37
Ring Tone ......................................................................37
Ringer Volume...............................................................37
Handset Name................................................................38
Language........................................................................38
Menu Color ....................................................................38
Auto Talk .......................................................................39
Key Beep........................................................................39
PABX Access Code .......................................................39
Area Codes.....................................................................40
Base Settings __________________________________ 41
Ring Tone ......................................................................41
Ringer Volume...............................................................41
Handset Priority .............................................................42
System PIN ....................................................................42
Call Lists______________________________________ 43
Managing Telephone Numbers......................................43
To Access Calls Lists Via the Menu..............................43
10 In This Guide
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Another Way To Access The Call Lists ........................44
Dial A Selected Entry ....................................................44
Call Lists Options ..........................................................44
Delete Calls Lists ...........................................................45
Time Settings __________________________________ 46
Setting the Date and Time .............................................46
Format Time (12 hr or 24 hr).........................................46
Use your phone as an Alarm clock. ...............................47
Additional Handsets and Bases ____________________ 48
Register a new WDCT45-AS handset...........................48
Register handset with an additional base.......................49
Selecting a Base .............................................................49
De-register a handset .....................................................50
Troubleshooting Tips ____________________________ 51
Need Help? ....................................................................51
Caller ID ........................................................................51
Hearing aid noise ...........................................................51
Telephone.......................................................................52
Getting Started 11
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Getting Started
Location
You need to place your WDCT45-AS within 6
feet of the AC power outlet and telephone
socket so that the cables will reach.
Make sure it is at least 3 feet away from
other electrical appliances to avoid
interference issues.
Make sure it is at least 3 feet away from
metal appliances to avoid interference
issues.
Your WDCT45-AS works by sending radio
signals between the handset and base. The
strength of the signal depends on where you
locate the base. Putting it as high as
possible and separated as much as possible
from other radio devices and metal objects
ensures the best signal.
WARNING
Do not place your WDCT45-AS
in the bathroom or other
humid areas.
Handset range
The WDCT45-AS range between
the base and handset will
vary greatly depending on
the location of the base.
When there is no clear line
of sight between the base
and handset, e.g. base
indoors and handset either
indoors or outdoors, the
range will be reduced.
Signal strength
The symbol on your
handset screen indicates
when you are in range.
When you are out of range,
it flashes.
IMPORTANT
Do not connect the
telephone line until the
handset is fully charged.
The base must be plugged
into the AC power at all
times.
Getting Started 13
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Range indicator
The symbol on your handset display
indicates when you are in range of the base.
If the symbol flashes and you hear a
warning beep, you are out of range and will
need to move closer to the base. The
display shows Base and the number of the
base last used.
Setting the Date and Time
If you have subscribed to the Caller-ID
service, the time and date will be set
automatically when you receive your first
call. You can also set the time
Manually, see page 46.
Battery performance
When batteries are fully
charged the display shows
green bars. To keep your
batteries in the best
condition, leave the
handset off the base for a
few hours at a time (after
the initial 16 hour charge).
Please note however, that
new NiMH batteries do not
reach full capacity until they
have been in normal use
for several days.
The charge capacity of
rechargeable batteries will
reduce with time as they
wear out, thereby reducing
the talk/standby time of the
handset. Eventually the
batteries will need to be
replaced. New batteries
can be obtained from the
Suncorp WDCT Color Display
Help line at 86-755-2573-3333
14 Getting Started
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Ensure the charger is
connected to the AC power
outlet at all times.
Your Suncorp WDCT Color Display
WDCT45-AS is now ready for use.
If you have purchased
additional handsets:
On each charger:
1. Connect the mains power adaptor to the
charger and switch on.
On each additional handset:
2. Insert the 2 x AAA NiMH batteries
supplied into the handset, paying
attention to the polarity of each (See
page . Slide the battery compartment
cover into place.
3. Charge the handset for at least 16
hours.
Your additional handset(s) come pre-
registered to the base as Handset 2,
Handset 3, Handset 4 etc and this is shown
on the display.
Your additional handsets are now ready
for use.
18 Getting To Know The WDCT45-AS
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The up/down, left/right
Navigation keys are
location on the big dial
button in the center of the
handset. Option select
buttons are located to the
sides of the Navigation
keys:
You select the option
displayed by pressing the
Option button underneath
it.
For example, select
Names by pressing the
option button below it.
Navigating the menu
Your WDCT45-AS has a menu system which
is easy to use. Each menu leads to a list of
options. The menu map is shown on the
following page.
When the handset is switched on and in
standby, press the option button under
Menu to open the main menu. Press the
or button to scroll to the menu
option you want. Then press OK to select
further options or confirm the setting
displayed.
For example to change the handset ringer
volume:
1. Press Menu then scroll to
Handset and press OK.
2. Scroll to Ring Volume then
press OK.
3. The current setting is displayed. Press
to increase or to decrease
the volume, the ring tone is played at
each level you select. Press OK to
confirm.
Exit / back one level in the menu
To go back to the previous level in the
menu, press Back.
To cancel and return to standby at any time,
press and hold Back.
If no button is pressed for 60 seconds, the
handset returns to standby automatically.
Getting To Know The WDCT45-AS 19
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Menu map: These are the options under each menu heading.
Voicemail (page 35) • Setup voicemail control
options
Calls lists (page 44) • Received calls • Missed
calls • Dialed calls • Delete Calls List
Handset Settings (page 38) • Ring Tone • Ring
Volume • Handset Name • Language • Menu
Color • Auto Talk • PABX Access Code
Base settings (page 42) • Base Ring Tone •
Base Volume • Handset Priority • Recall Mode •
System PIN
Time settings (page 47) • Set Date & Time •
Format Time (12hr/24hr) • Alarm
Calling Features (page 37) • Call Waiting
Deluxe• Reminder call • Edit number
Registration (page 49) • Register Handset •
Select Base • De-register
20 Using The WDCT45-AS
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Select the option displayed
by pressing the button
underneath it.
For example, select
Names by pressing the
option button below it.
Simple and easy.
Make a call
Press
then dial the number you want.
Preparatory dialing
Enter the number first. If you make a
mistake, press Clear to delete. Press
to
dial.
Call timer
The display shows the duration of the
current call.
After you hang up, the total call time is
shown briefly.
End a call
Press or place the handset back on the
base.
Using The WDCT45-AS 21
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Receiving Calls
To answer a call, press
.
If auto talk (answer) is enabled (default, see
page 39) and the handset is on the base,
simply lift
it up and speak.
Providing you have subscribed to your
network’s Caller-ID service, the caller’s
number and name is displayed after the first
ring.
Speakerphone
Speakerphone lets you talk to your caller
without holding the handset to your ear. It
also enables other people in the room to
listen to both sides of your conversation.
Making a speakerphone call
1. Press
(i.e., press 2 times for
speakerphone mode). Dial the number.
Your call can be heard over the
handset’s loudspeaker.
2. To switch back to the handset at any
time, press
again (i.e.,
toggles
between handset and speakerphone
mode).
3. Press to end the call.
Adjust handset / speakerphone
volume
During a speakerphone call, press or
to select volume 1(low) to 5 (high).
You can switch to
speakerphone mode at any
time during a call. Just
press
.
When in speakerphone
mode, press to switch
back to handset mode.
When in speakerphone
mode, the display shows
the icon.
22 Using The WDCT45-AS
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Answer a call in speakerphone
When the phone rings:
Press
(i.e., press 2 times for
speakerphone mode). The call comes
through the handset loudspeaker.
If you want to switch the call to the earpiece,
press
.
If auto talk (answer) is enabled (default, see
page 39) and the handset is on the base,
simply lift it up and then press
to enable
the speakerphone..
Redial
You can redial up to 20 of the last numbers
called. If you have stored a name in the
phonebook to go with the number, the name
will be displayed instead, see phonebook,
page 26 .
Redial a number from the list
1. Press to enter the redial list.
Scroll or
until the number you
want is displayed.
2. You may format the number for the
correct number of digits using the or
key to select 7, 10, or 11 digit
telephone number format as required to
place the call.
3. Press
to dial the number.
Using The WDCT45-AS 23
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Mute
During a call, you can talk to someone
nearby without your caller hearing you.
1. During the call, press Mute. The display
shows Mute On. When Mute On is
active, your caller cannot hear you.
2. Press Off to return to your caller.
Paging
You can use the button on the base to
alert handset users or to locate a missing
handset.
1. Press on the base. The
handset(s) ring. The display shows
Paging.
2. Press again, or press any button
on the handset, to stop the handsets
ringing.
Keypad Lock
You can lock the keypad to prevent
accidental dialing while carrying the handset
around.
1. Press and hold until the screen
shows Keypad Locked and the
padlock symbol appears.
2. Press Unlock then Yes to use the
keypad again.
Paging calls from the base
cannot be answered by a
handset.
You cannot make any calls,
including 911 emergency calls,
while the keypad is locked.
Answer incoming calls by
pressing
as normal.
The icon is displayed
while the keypad is locked.
24 Using The WDCT45-AS
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Intercom Calls
If you have two or more handsets registered
to your base, you can make intercom calls.
Two handsets can be holding an intercom
call while a third is making a regular
telephone call.
Call Another Handset
1. Press then the handset number
you want (1-4).
2. Press to end the intercom call.
3-Way Conversations
You can put an external caller on hold,
Intercom to another handset, then hold a
call between all parties.
1. During a regular telephone call, press
and your call is put on hold. Enter
the handset number you want to join on
the call (1-4).
2. When the other handset answers, press
to start the 3-Way (conference)
call. If the other handset does not
answer, press again to speak to
your call on hold.
3. Press to hang up.
Using The WDCT45-AS 25
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Transfer a Call
You can transfer a caller (for a regular
telephone call) to another handset.
During the call:
1. Press . Your caller is put on hold.
2. Enter the handset number you want to
transfer the call to (1-4).
3. When the other handset answers you
can tell them they have a call, then
press . The call is then
transferred.
If the other handset does not answer or
you decide not to transfer the call, press
to talk to your caller.
Caller on Hold
You can put a call on hold, talk to another
handset user, then resume your call.
1. During a call, press your caller is
put on hold.
2. Enter the handset number you want to
intercom call (1-4).
3. Press to end the intercom call and
return to your regular call. The other
handset presses Talk Off to end the
call.
26 WDCT45-AS Phonebook
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If you subscribe to the Caller-
ID service, and want the
names in your Phonebook
displayed instead of the
phone number and name
received by Caller-ID, you
must store the telephone
number exactly as received
by Caller-ID (i.e., including
the area code if received by
Caller-ID).
Writing tips
Entering names
Use the keypad letters to
enter names.
For example, to store TOM:
1. Press once to
enter T.
2. Press three
times to enter O.
3. Press once to
enter M.
If you make a mistake, press
Clear to delete the last
character or digit.
Press to switch
between upper and lower
case letters.
The icon will be
displayed when you have
selected upper case.
Phonebook Full
If the phonebook becomes
full when adding entries, the
screen shows Memory Full
and then returns to standby.
Phonebook
Your Own Phonebook Directory
Each WDCT45-AS handset can store up to 150
names and numbers. Names can be up to
16 characters long and numbers up to 20
digits.
Add Entry Manually
1. Press Names.
2. If the Phonebook is empty, Add Entry
is highlighted. Press OK.
3. Or, if names have been stored, they are
listed. Press Options. Add Entry is
highlighted. Press OK.
4. Use the keypad to enter the name, then
press OK.
5. Use the keypad to enter the number,
then press OK. The screen shows the
Names list.
6. Press and hold Back to return to
standby.
Add Entry from a Call List
When reviewing a Call List (Received,
Missed or Dialed) a call entry can be
automatically copied into the Phonebook.
1. With Call entry highlighted, Press
Options.
2. scroll to the highlight Save
Number then press OK.
3. Name then Number information can be
modified by using the Clear button, or
if no change is desired, press OK, OK
to save information without changes. A
confirmation display and beep will be
provided when the entry is saved.
Using The WDCT45-AS 25
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Transfer a Call
You can transfer a caller (for a regular
telephone call) to another handset.
During the call:
1. Press . Your caller is put on hold.
2. Enter the handset number you want to
transfer the call to (1-4).
3. When the other handset answers you
can tell them they have a call, then
press . The call is then
transferred.
If the other handset does not answer or
you decide not to transfer the call, press
to talk to your caller.
Caller on Hold
You can put a call on hold, talk to another
handset user, then resume your call.
1. During a call, press your caller is
put on hold.
2. Enter the handset number you want to
intercom call (1-4).
3. Press to end the intercom call and
return to your regular call. The other
handset presses Talk Off to end the
call.
28 Suncorp Calling Features
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CALLER-ID
Information
Sometimes the number and
/ or name information is not
sent by the network. In this
case you will see:
• BLOCKED CALL
When the caller has chosen
to not send (block) their
caller information.
• BLOCKED NUMBER or
NAME
When only the number or
name has been blocked.
• UNKNOWN CALLER
When caller information is
not available in the network.
• UNKNOWN NUMBER or
NAME
When only the number or
name is not available.
• INCOMPLETE DATA
When no valid Caller-ID
data was received.
Make sure you have
subscribed to the Caller-ID
service.
IMPORTANT
The Caller-ID information is
sent on the telephone line
after the first ring signal. To
ensure your Caller-ID
information is received you
should wait until after the
start of the second ring to
answer incoming calls.
Call Features
Managing Your Calls.
You may subscribe to any of the following
Suncorp services for which your WDCT45-AS
telephone has been designed to make these
services easy to use.
• Caller-ID
• Caller-ID With Call Waiting
• Call Waiting Deluxe
• Voicemail
• 3-Way Calling
Fast access to Suncorp Optional Calling
Feature services which may be available:
• Directory Assistance
• Call Return
• Repeat Dialing
• Call Forwarding
• Voice Mail Access # & Indicator
Caller-ID
If you subscribe to the Caller-ID service,
after the first ring you will see the number
and name of who is calling you on your
handset display, as well as the time and
date of their call.
Suncorp Calling Features 29
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Caller-ID With Call Waiting
The Suncorp Call Waiting service provides
you with a special tone when a caller is
trying to call you while you are already on a
call. The Caller-ID With Call Waiting
(CIDCW) service blends the best of Call
Waiting and Caller-ID services by showing
you who is calling while you are already on
a call. This service can be very useful to
allow you to use your telephone without
worrying about missing an important call.
Because the caller's number and name are
displayed, you can decide whether to put
your current call on hold and answer the
new waiting call, or ignore the new waiting
call and continue talking on the current call.
When you have subscribed to CIDCW and a
new call is received while you are already
on a call, you will here a special alerting
signal and then the caller's information will
be displayed.
IMPORTANT
To use the Suncorp calling
features you will first need to
subscribe to the desired
features for which there may
be a monthly charge from
Suncorp
Caller Information
Display
When using Call Waiting
the WDCT45-AS will show you
the caller information of the
caller you are connected to
when you toggle between
the first and second caller.
If a Caller Hangs Up
If you have an original call
and a 2nd call from Call
Waiting active and one of
these callers hangs up, you
may hear a dialtone if you
use the to connect to
one of the callers. In this
case you are ready to dial a
3-Way call. Press
again to be connected to
the remaining caller.
If one of the callers hangs-
up, the WDCT45-AS may not
recognize this and may
display the incorrect caller
information on the display.
30 Suncorp Calling Features
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If You Forget a Waiting
Call
It is possible you may have
a call on hold (waiting) and
finish your conversation
with one caller and hang
up. In this case, the phone
should ring again with the
call from the waiting caller.
CALL WAITING DELUXE
Information
When you have subscribed
to the Caller-ID With Call
Waiting (CIDCW) service
you may also have access
to the Call Waiting Deluxe
(CWDX) options. When a
CIDCW call is received, the
regular CIDCW service
only allows you to answer
the new call while placing
the original call on hold.
Call Waiting Deluxe
provides many more
options for handling the
new waiting call.
CALL WAITING DELUXE
Menu Activation
You may or may not have
the Call Waiting Deluxe
service available on your
telephone line. You can
turn the Call Waiting
Deluxe menu pop-up On or
Off to match your
telephone services.
Connecting To The New Caller
1. Press (Flash or “Click it”) to put the
current call on hold and be connected to
the waiting call.
2. Press (Flash or “Click it”) again to
reconnect to the original call and put the
2nd caller on hold.
3. Press (Flash or “Click it”) to toggle
between the first and second caller.
Call Waiting Deluxe
Activate Call Waiting Deluxe Menu
The WDCT45-AS provides the ability to turn the
Call Waiting Deluxe menus On or Off to
match the services you have on your line.
1. Press Menu then press or
to
highlight Calling Features option.
Press OK.
2. Press or
to highlight the
Call Waiting Deluxe setting
option. Press OK.
3. Press or to highlight On or
Off. Press OK.
Call Waiting Deluxe Pop-Up Menu
The Call Waiting Deluxe options will "pop-
up" on the display when a CIDCW call is
received. You will have about 18 seconds
in the Call Waiting State to make a
selection before the CIDCW call is
automatically forwarded or given a busy
signal by the network
Suncorp Calling Features 31
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CALL WAITING STATE
The following options are available during
the Call Waiting State. To see all options
press or then press OK when the
option you want is selected:
• Answer
Works the same as selecting (Flash or
“Click it”) option for toggling connection
between the 1st and 2nd (CIDCW) call. The
caller you are not talking to is placed on
hold.
• Please Hold
The network will send a message to the
CIDCW caller asking to please wait on the
line. This puts the CIDCW call on hold
allowing you to answer the call when you
are ready (also see the Held State menu
options)
• Conference
The network will connect all three (you, 1st
call and CIDCW call) just like a 3-Way call
(also see the Conference State menu
options).
• Drop & Answer
The CIDCW call is connected and the 1st
(original) call is dropped by the network.
• Tell Busy
The network will send a message to the
CIDCW caller that the line is busy, and then
the CIDCW caller will hear a busy signal.
• Fwd to VM
The network will immediately forward the
CIDCW call to your network voicemail. You
must subscribe to Suncorp's voicemail
service for this option to function.
CALL WAITING STATE
Information
The Call Waiting State is
entered when the CIDCW
call is received. The
network will stay in the Call
Waiting Sate for
approximately 18 seconds.
You must make a selection
from the pop-up menu
within the 18 seconds or
the CIDCW call will get
busy or forward treatment.
The Call Waiting State
options are:
Answer
Please Hold
Conference
Drop & Answer
Tell Busy
Fwd to VM
32 Suncorp Calling Features
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HELD STATE
Information
When Answer, Please
Hold, or a Flash “click it”
signal is selected in
response to a CIDCW call,
the Call Waiting Deluxe
service is then in the Held
State. This means that
one call is on hold while
you are connected to the
other caller. The Held
State options are:
Return to Held
Call
Drop & Return to
Call
Conference Calls
HELD STATE
There are options available on the WDCT45-AS
display while in the Held State.
• Return to Held Call
(or Flash or “Click it”)
Toggles connection between the 1st and
2nd call. The caller you are not talking to is
placed on hold.
• Drop & Return to Call
Drops the current call and connect to the
currently held call.
• Conference Calls
The network will connect all three (you,
original call and CIDCW call) just like a 3-
Way call (also see the Conference State
menu options).
Suncorp Calling Features 33
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CONFERENCE STATE
There are options available on the WDCT45
-A2 display while in the Conference State.
• Drop Original Caller
Drops the original call and stays connected
to the CIDCW call.
• Drop Second Caller
Drops the CIDCW call and stays connected
to the original call.
CONFERENCE STATE
Information
When Conference is
selected in response to a
CIDCW call, the Call
Waiting Deluxe service is
then in the Conference
State. This means all 3
(you, original call, and the
CIDCW call) are connected
together. The Conference
State options are:
Drop Original
Caller
Drop Second Caller
34 Suncorp Calling Features
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VOICEMAIL
Information
Voicemail is a network
service that will take voice
messages from callers
when you are not home, or
do not wish to answer the
telephone. This is similar
to an answering machine.
Unlike an answering
machine though, the
voicemail service will also
take message for callers
that call you when you are
using the telephone line.
This is very useful feature
which an answering
machine cannot provide.
Most of the voicemail
system prompts are
provided audibly to guide
you through the various
options for set-up of
outgoing messages and
other options, and for the
most often used feature
which is listening to the
saved messages. The
WDCT45-AS also provides
menu options to control
some of the most used
options while listening to
message. See the Suncorp
Voicemail guide for all
available voicemail
features.
The WDCT45-AS
Voicemail
The WDCT45-AS includes the following features
to help make using your network Voicemail
service easy.
• One-button access to call the Voicemail
system to check your messages
• Menu selection from the WDCT45-AS display
for easy use of the controls for listening
to messages
• Voicemail indicator light on both the
base and all handsets.
Voicemail Access Number
The Voicemail system has an access
number to retrieve your messages. This
number can be pre-programmed into the
WDCT45-AS . The default number is *98 which
is the access number for most systems. To
change the access number:
1. Press Menu then press or to
highlight Calling Features. Press
OK.
2. Press or to highlight Call
Voice Mail Access #. Press OK.
You will see the present setting and an
option to change the number.
3. Press or to highlight Change
Number. Press OK.
You can now enter a new Voicemail access
number. You can enter a pause (shown as
a 'P') by holding the or
for 1 sec.
Suncorp Calling Features 35
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Voicemail System Access
Once the correct access number is
programmed, simply press to
automatically call the voicemail system.
Voice Mail Guide
After using the one-touch Voicemail access
button, the WDCT45-A2 will display the
Voice Mail Guide.
Press or
to scroll to see all
options. These options can only be
selected by pressing the corresponding
button on the WDCT45-A2 handset keypad.
Voicemail Indicator
If you have Voicemail waiting, the WDCT45
-A2 will show alert you to the Voicemail by:
1. A blinking light on the base
2. Each handset display will flash the
backlighting
3. Each handset display will show:
You have a Message Waiting
WDCT45-AS VOICE MAIL GUIDE
Information
The WDCT45-AS provides a
Voice Mail Guide for easy
access to your Voicemail
system's top level options.
This menu will stay on the
display while you are using
other Voicemail options.
Note the Voicemail top
level options are only valid
when the Voicemail system
is in the top level state.
The Voice Mail Guide
includes the following
options. Select an option
by pressing the
corresponding button on
the WDCT45-A2 handset.
[1] Play messages
[2] Send a message
[3] Reminder service
[9] Mailbox Options
[*] Exit or Go back
[0] Help
[#] End
[6] Info by Voice
[7] Access other
mailboxes
[8] Other messages
36 Suncorp Calling Features
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SUNCORP SERVICES
Information
Directory Assistance
Dials 411 when selected.
Call Return
Dials *69 when selected.
This service is used to
automatically call back the
last person to call you. If
the line is busy, the network
will continue to check the
busy status of the last
number you called for 45
minutes. When the line
becomes free, the network
will ring your phone with a
special ring and display the
Caller-ID of the person you
are trying to reach. *89 is
used to cancel an active
Call Return.
Repeat Dialing
Dial *66 when selected.
This service works similarly
to the Call Return service
except the last number you
have called is called or
checked for busy status.
*86 is used to cancel an
active Repeat Dialing.
Call Forwarding
Turns forwarding on with
72# or Off with 73#. See
the Suncorp services
guide for more information
on this service.
Optional Calling Features
Fast access to Suncorp Optional Calling
Feature services which are designed to
save you time and make connecting a call
easier. The WDCT45-A2 includes an Calling
Feature menu to have the codes for these
services dialed for you so you do not have
to remember the code for each service.
To access the Calling Feature menu:
1. Press Menu then press or to
highlight Calling Features option.
Press OK.
2. Press or to highlight one of
the following options then press OK:
• Directory Assistance
• Call Return
• Repeat Dialing
• Call Forwarding
Directory Assistance dials 411 when
selected. The other services require you to
select either On or Off:
3. Press or
to highlight On or
Off. Press OK.
WDCT45-A2 Handset Settings 37
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Handset Settings
Make your phone work the way
you want
The Handset menu lets you set preferences
for each handset.
Ring Tone
To set the handset Ring Tone:
1. Press Menu, scroll to Handset
and press OK.
2. Ring Tone is highlighted. Press OK.
Press or to switch between
Internal or External and press OK.
3. Scroll or to the melody you
want. A sample is played. Press OK to
confirm.
4. Press and hold Back to return to
standby.
Ringer Volume
To set the handset Ring Volume:
1. Press Menu, scroll to Handset
and press OK.
2. Scroll to Ring Volume and press
OK.
3. The current setting is displayed. Press
to increase or to decrease
the volume. Press OK to confirm.
4. Press and hold Back to return to
standby.
Handset Settings Options
Ring Tone
Ring Volume
Handset Name
Language
Menu Color
Auto Talk
Key Beep
PABX Access Code
Area Codes
RING TONE
Information
You can choose from 10
different melodies for
external (regular) or
internal (intercom) calls.
The default Ring Tone for
external calls is Melody 10.
The default Ring Tone for
internal calls is Melody 5.
RING VOLUME
Information
There are five handset
ringer volume levels and
off. If you select Ringer
off, calls will still ring at
the base and your handset
screen will indicate
incoming calls.
If you select Ringer off, the
icon is shown on the
display. See page 17.
38 WDCT45-A2 Handset Settings
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HANDSET NAME
Information
You can change the name
displayed on your
handset’s screen, e.g. to
Peter, Kitchen etc. The
name can be up to 8
characters long. The
handset number is not
altered.
Handset Default Settings
Handset
ringer
volume
5
Handset
name
Handset 1
Earpiece
volume
1
Ringer
melody
(external)
10
Ringer
melody
(internal)
5
Auto
Talk
On
Area
Codes
Empty
Handset Name
To change the handset name:
1. Press Menu, scroll to Handset
and press OK.
2. Scroll to Handset Name. Press
OK.
3. Enter the handset name you want. If
you make a mistake press Clear. Press
OK to confirm.
4. Press and hold Back to return to
standby.
Language
Choose the display language – English,
Français, or, Español,
1. Press Menu, scroll to Handset
and press OK.
2. Scroll to Language and press OK.
Press or
to highlight the
language you want and press OK to
select or Back to return to the previous
menu.
3. Press and hold Back to return to
standby.
Menu Color
You can select Blue, Green or Pink.
1. Press Menu, scroll to Handset
and press OK.
2. Scroll to Menu Color. Press OK.
3. Scroll or
to highlight the
color you want and press Save.
4. Press and hold Back to return to
standby.
TWDCT45-A2 Handset Settings 39
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Auto Talk
1. Press Menu, scroll to Handset
and press OK.
2. Scroll
to Auto Talk. Press OK.
3. Press or to highlight On or
Off. Press OK.
Key Beep
1. Press Menu, scroll to Handset
and press OK.
2. Scroll
to Key Beep. Press OK.
3. Press or to highlight On or
Off. Press OK.
PABX Access Code
1. Press Menu, scroll to Handset
and press OK.
2. Scroll
to PABX Access Code.
Press OK.
3. Press or
to highlight Set
Code, On or Off. Press OK.
You must set a code first before setting
the PABX Access Code to On.
If you select Set Code:
4. Enter the digits. If you make a mistake
press Clear. Press OK to confirm.
AUTO TALK
Information
Setting Auto Talk = On will
make the handset
automatically answer the
call when the handset is
ringing and lifted from the
base or charger.
(same as pressing
)
If Auto Talk = Off, you
must press
to answer
the call. The default is
On.
KEY BEEP
Information
The WDCT45-A2 handset will
make a beep tone each
time any button is pressed.
The beep tone can be
turned On or Off. The
default is On.
PABX ACCESS CODE
Information
Some telephone systems
require you to dial a special
access code, or digit(s) to
access an outside line.
The WDCT45-A2 can be pre-
programmed to dial the
access code for you before
the digits you press to
make a call are dialed. The
default is no code set.
40 WDCT45-A2 Handset Settings
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Area Codes
Information
The WDCT45-A2 can dial
numbers back directly from
the Caller-ID entered into
the incoming and missed
calls lists. Most often,
Caller-ID is received with
10 digits (3-digit area code
+ 7-digit phone number)
regardless of how many
digits need to be dialed to
call that number. The most
prevalent dialing plans in
use are 7-digit (normal 7-
digit phone-number), 11-
digit (1+area-code+7-digits)
and 10-digits (area-code+7-
digit). When dialing back
from the WDCT45-A2 call lists,
the WDCT45-A2 will try to figure
out if 7, 10, or 11 digits
should be dialed. This is
accomplished by entering
area codes as settings.
There is a "Local Area
Code" and 5 "Regional
Area Code" settings
available. The area code
settings work for dialing
back numbers only when
the Caller-ID received is 10
digits. If the Caller-ID is
anything other than 10
digits, the Area Code
settings are not used to
pre-format the dialed
number.
Area Codes
Set the Local and Regional Are Codes:
1. Press Menu, scroll to Handset
and press OK.
2. Scroll to Area Codes. Press OK.
3. Press or
to highlight Local
Area Code or Regional Area
Code(1-5). Press OK.
4. Enter the 3-digit number. If you make a
mistake press Clear. Press OK to
confirm.
5. Press and hold Back to return to
standby.
Local Area Code (7-Digit Dialing)
• If the Local Area Code matches the
first 3 digits of the Caller-ID number,
then the first 3 digits are removed
and 7 digits is displayed for dialing.
Regional Area Codes (10-Digit Dialing)
Up to 5 Regional Area Codes can be set.
• If any of the Regional Area Codes
match the first 3 digits of the Caller-
ID number, then the 10 digit number
is displayed for dialing.
• If the neither the Local Area Code
and none of the Regional Area Codes
match the first 3 digits of the 10-digit
Caller-ID, then the telephone number
is formatted as 11-digits (1+10-digit
Caller-ID number).
WDCT45-A2 Base Settings 41
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Base Settings
You Have The Controls
Ring Tone
Choose from 5 ringer tones and melodies.
1. Press Menu then scroll
to Base
Settings and press OK.
2. Press OK to select Base Ring Tone.
3. Scroll or or to select the Ring
Tone you want. As you highlight each
option, you hear a quick sample of the
ringing melody.
4. Press OK to set the selected Ring Tone.
Ringer Volume
There are five ringer volume levels and Off.
1. Press Menu then scroll to Base
Settings and press OK.
2. Press to highlight Base Volume
then press OK.
3. Scroll to increase or to
decrease volume then press OK to
confirm.
The default base Ring
Tone is Melody 5.
The default base Ringer
Volume is 3.
42 WDCT45-A2 Base Settings
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HANDSET PRIORITY
Information
Normally, if you have more
than one handset
registered to your base,
they all ring at the same
time. However, you can
set one of them to ring
before the others, so that
calls can always be
answered at one handset
first.
Protecting your settings
When entering a PIN the
digits are shown as
asterisks.
Keep track of your PIN
If you change the System
PIN, keep a record of the
new number by writing in
the space provided on the
last page. You need your
System PIN for registering
handsets and for some
other optional settings.
If you enter the PIN
incorrectly the screen
shows Incorrect Pin.
Handset Priority
To set the handset ringing priority:
1. Press Menu then scroll
to Base
Settings and press OK. Press
to highlight Handset Priority then
press OK. Display highlights All
Handsets.
2. Press OK to select All Handsets to
make all handsets ring together.
Or
Scroll
to Select Handset and
press OK. Scroll or to the
handset you want to ring first. Press
OK.
3. Scroll or
to select the
number of rings at the handset before
the other handsets start ringing. Press
OK to confirm.
System PIN
The System PIN is used for registering and
deregistering handsets and some other
optional settings.
The default System PIN is 0000.
1. Press Menu then scroll to Base
Settings and press OK. Press
to highlight System PIN then press
OK.
2. Enter the current PIN (Default setting
0000) and press OK.
3. Enter the new PIN and press OK.
Confirm New PIN is displayed.
4. Enter your new PIN again and press OK
to confirm.
WDCT45-A2 Call Lists 43
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Call Lists
Managing Telephone Numbers
The WDCT45-A2 allows you to review your Call
Lists and also select a caller from one of the
lists to call back. To view the Call Lists:
To Access Calls Lists Via the
Menu
1. Press Menu then scroll
to Calls
Lists and press OK to open the Calls
List screen.
2. The Received calls list is highlighted.
Press OK.
OR
Scroll to highlight the Missed or
Dialed Calls list. Press OK.
If the name of the caller has been
stored in the phonebook, or was
received with the Caller-ID, then the
name is displayed.
3. Press Options. You can now select:
• Delete – to delete the entry
• Show Details – to view the number
• Save Number – to store the number
in the phonebook
4. Press
to select the option you
want then press OK.
OR
Press Back to return to the previous
screen.
CALL LISTS
Information
Your WDCT45-A2 lets you view
details of your last calls.
Received Calls
Shows details of callers for
calls which were answered.
Missed Calls
Shows details of callers for
calls that were not
answered, or "missed".
Dialed Calls
List shows details of the
last 20 outgoing calls made
from your handset.
A combined total of 50 calls
can be stored in the
Received and Missed
calls lists.
A
next to an entry in
the Calls List indicates a
new caller.
You can display, scroll
through and dial numbers
in the Calls Lists and copy
them into the phonebook.
If a call is received when
the Calls List is full, the
oldest entry will be
replaced with details of the
new caller.
44 WDCT45-A2 Call Lists
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FORMATTING A NUMBER
TO DIAL
Information
See page 40 for information
about setting Area Codes
for the WDCT45-A2. If you
want to call a highlighted entry
when viewing a Call List,
press
to have the
number to be dialed
displayed. Due to the Area
Codes or some other
reason, the actual digits
needed to be dialed may no
be displayed. You can
format the number to be
either:
• 7-Digits (7-digit number
only)
• 10-Digits (Area-Code+
Number)
• 11-Digits (1+Area-
Code+Number)
To change the format of the
number press
or
to
change from 7 - 10 - 11 digit
formatting. When the
format is correct press
to dial.
Formatting changes may
not be possible if the
number was received from
the network marked as
"correct digits to dial" or if
the number was not
received with 10 digits.
Another Way To Access The Call
Lists
To access the Missed or Dialed Calls Lists
using the navigator button:
From the standby screen:
1. Press
for the Missed Calls List
OR
2. Press for the Dialed (outgoing)
Calls List
Dial A Selected Entry
Press or
to scroll through the list.
Press
to display the number to dial then
press or to format the number with 7,
10, or 11 digits if a change in format is
necessary. Press
again to dial the
displayed number.
Call Lists Options
Select Options from any Call List to:
Delete – to delete the list entry.
Show Details – if a name is displayed,
this shows the number.
Save Number – to create an entry in the
phonebook.
Enter the name, press OK. The number is
displayed. Press OK to store the number.
WDCT45-A2 Call Lists 35
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Delete Calls Lists
1. Press Menu then scroll to Calls
Lists and press OK to open the Calls
list screen.
2. Scroll to Delete Calls Lists
and press OK. Press
or to
select the list you want to delete:
Received Calls
Missed Calls
Dialed Calls
All Calls
Press OK.
3. Press Yes to delete or No to cancel.
46 WDCT45-A2 Time Settings
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IMPORTANT
If you have subscribed to
your network’s Caller-ID
service the date and time
will be set automatically
when you receive your first
call and you will not need to
set the date and time
manually, although this is
an option. When the alarm
is switched on, the normal
standby icon shows the
icon instead.
24 HOUR TIME FORMAT
Information
When entering a time into
the WDCT45-A2 you must use 4-
digit, 24 hour time
formatting. For example to
set the time to 9:30 am, you
would enter 0 9 3 0. To
enter a time of 9:30 pm, you
would enter 2 1 3 0.
Time Settings
Setting the Date and Time
1. Press Menu then scroll
to Time
Settings and press OK. Press
to highlight Set Date & Time then
press OK.
Set Date
2. Enter the date, e.g.,
for 22
nd
February. Press OK to
confirm.
Set Time
3. To Enter the time for the 12 hour format
2.30 am or pm, press,
then press OK to confirm.
4. To Enter the time for the 24 hour format
2.30pm, press
then press OK to confirm.
5. To Enter the time for the 24 hour format
2.30am, press
then press OK to confirm.
Format Time (12 hr or 24 hr)
1. The time can be displayed as 12 hour or
24 hour format
2. Press Menu then scroll to Time
Settings and press OK. Press
to highlight Format Time (12 hr/24
hr) then press OK.
3. Highlight 12 hour or 24 hour and
press OK.
WDCT45-A2 Time Settings 47
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Use your phone as an Alarm clock.
You can use the WDCT45-A2 as an Alarm clock. You can have a different
alarm setting for each handset registered to the base. The alarm rings
only at the handset programmed, not at the base or any other handset.
Set Alarm
1. Press Menu then scroll
to Time Settings and press OK.
Press to highlight Alarm then press OK.
2. Press OK to select On/Off. Scroll
or to highlight the
option you want:
On Once – alarm goes off just once
On Daily –goes off same time each day
Off – alarm off
Press OK to confirm.
3. If you are setting an alarm, the screen shows Time. Enter the time
you want the alarm to go off, e.g.
for
7.30 am, then press OK to confirm.
Alarm tone
Choose from 4 alarm melodies:
1. Press Menu then scroll
to Time Settings and press OK.
Press OK to select Alarm.
2. Press
to highlight Set Alarm Tone, and press OK.
3. Scroll or to select the Alarm Tone you want then press
OK to confirm.
Switch alarm off
When the alarm sounds, press any button on the handset to switch if
off.
48 Additional Handsets and Bases
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Information
You can create phonebook
entries and adjust some
handset settings such as
ringer melody and volume
on an unregistered handset
or out of range handset.
IMPORTANT
Before registration, make
sure the handset batteries
are fully charged and that
you are close to the base.
BASE REGISTRATION
Information
After a handset is registered
with a base, the handset
reverts to standby and is
given the first available
handset number. You can
now use the handset. The
handset number is
determined by the base so
you cannot change it.
Information
All the bases that a
handset can be linked to
are indicated by a .
Additional Handsets and
Bases
Expanding your system is easy.
Up to four handsets can be registered and
operated from the WDCT45-A2. You can make
internal calls between two handsets while
third is making an external call. Each
handset can be registered on up to four
bases. If you buy new handsets to use with
your WDCT45-A2 they will have to be registered
to the base before you can use them.
Register a new WDCT45-A2 handset
On the base:
1. Press and hold (page button on
the base) until you hear the base beep.
On the handset:
2. Press Menu, then scroll down to
Registration and press OK.
3. Register Handset is highlighted.
Press OK.
4. Scroll or to select the base.
Press OK.
5. Enter the base’s SYSTEM PIN (original
setting 0000). Press OK.
After a few seconds, the handset screen will
show the base ID number. Press OK to
confirm. The handset screen then shows;
‘Handset Registered’.
Additional Handsets and Bases 49
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Register handset with an
additional base
To register the handset with another base:
1. Press Menu then scroll to
Registration and press OK.
2. Register Handset is highlighted.
Press OK.
3. Scroll
or to select the base.
Press OK.
4. Enter the selected base’s SYSTEM PIN
(original setting 0000). Press OK.
5. At the base: press and hold until
you hear the base beep. After a few
seconds, the handset screen will show
the base ID number. Press OK to
confirm. The handset screen then
shows Handset Registered. The
handset is now ready for use.
Selecting a Base
To select the base to connect to:
1. 1.Press Menu then scroll to
Registration and press OK.
2. Scroll to Select Base then
press OK. The current base being used
is highlighted.
3. Scroll or to select the base
you want or Automatic to connect to
the base with the strongest signal.
Press OK.
MULTIPLE BASES
Information
A handset registered with
one base can then be
registered with up to three
more bases, e.g. Home
office line, 2
nd
home line,
etc.
You can switch your WDCT45-A2
handset between bases.
You can also set it to
automatically select the
base with the strongest
signal. The handset must
first be registered with each
base individually.
50 Additional Handsets and Bases
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De-register a handset
You can use one handset to de-register
itself and / or another handset from the
same base.
1. Press Menu then scroll to
Registration and press OK.
2. Scroll
to De-Register. Press
OK.
3. Enter the system PIN (original setting
0000) then press OK. The screen lists
all handsets registered to the base.
4. Scroll
or to select the
handset you want to deregister and
press OK.
5. Press Yes to confirm or Back to return
to the previous screen listing the
handsets.
WDCT45-A2 Troubleshooting Tips 51
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Troubleshooting Tips
Need Help?
If you have any problems setting up or using your Suncorp WDCT Color
Display WDCT45-A2 telephone, please contact the Help line at 86
-755-2573-3333.
Caller ID
Problem & Solution
Caller ID “Incomplete Data” message
• The unit displays this message if it detects anything other than valid Caller ID
information.
• Are you subscribed to Suncorp’s Caller ID service?
Hearing aid noise
Please note that the WDCT45-A2 works by sending radio signals between the
base and handset. These signals may interfere with some hearing aids,
causing a humming noise.
52 Troubleshooting Tips
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Telephone
Problem & Solution
Base Power LED is not on
• Make sure that the base is connected to a working non-switched electrical outlet.
• Make sure the power cord is properly connected to the base in the correct jack,
labeled
No Display on Handset and Base Power LED is on
• Are the batteries fully charged? Charge the batteries for 16 hours or replace the
batteries.
• Make sure the batteries are properly installed.
No Dial Tone but Handset Display works after full charge
• Ensure Telephone cord is connected at both ends.
• Does the handset indicate out of range? If so move closer to the base.
• Does another phone work with the same cord and wall jack?
Handset or Base does not ring
• Ensure Telephone cord is connected at both ends.
• Does the handset indicate out of range? If so move closer to the base.
• Does another phone work with the same cord and wall jack?
Poor Reception between Handset and Base
• Too close to metal appliances such as microwave, refrigerator, stove, etc.
• Baby monitor or Wireless LAN is using the same frequency (2.4 GHz).
• Handset battery is low, see battery indicator and place on charger.
• Out of range, excessive distance and/ or objects (walls) between handset and base
(unit beeps).
• Computer Wireless Network (WIFI), do not install near WIFI transmitters.
Can Not Dial Out
• Keypad may be locked. If the Padlock icon is on, press unlock in order to deactivate
to enable the keypad. (Page 23)
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System Pin Number: