Sunbeam L85KQR Remote Blanket Control for PTC (Dual) User Manual Layout 1
Sunbeam Products, Inc. Remote Blanket Control for PTC (Dual) Layout 1
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User Manual
Sleep warm. Sleep well.™
www.sunbeam.com
Rest & Relieve™
Therapeutic Mattress Pad
USER MANUAL
FPO
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Thank you for choosing the Sunbeam®Rest & Relieve™Therapeutic Mattress
Pad, the ultimate in sleeping comfort. It features adjustable heat zones that you
can customize to suit your preferences, so you wake up well rested and
refreshed.
Table of contents:
Step-by-Step Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Twin or Full Size Mattress Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Queen or King Size Mattress Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Care and Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17-18
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-21
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
How to Obtain Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
WELCOME
DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.
If you have any questions while setting up or using your Mattress Pad, please visit us
at www.sunbeam.com or contact Sunbeam Consumer Care at (800) 892-7684.
10 Be sure this blanket/mattress pad/throw is used only on an AC supply
current circuit of 110-120 volts. DO NOT use with an extension cord.
11 May experience increased heat in areas where heated product is
bunched or folded while in use.
12 Keep all dogs, cats and other pets away from this heated product. This is
an electrical appliance that they can damage or be injured by.
13 DO NOT use blanket/mattress pad on a waterbed, sofa, bunk bed or
mechanically adjustable bed and do not use throw on a waterbed, bunk
bed or mechanically adjustable bed.
14 For throw blankets: DO NOT use with rocking chairs, recliners, chairs
with casters or wheels, or other furniture subject to movement.
15 DO NOT use another electronic heating device in conjunction with your
heated product.
16 Use the proper size blanket/mattress pad for your bed. For example, use
a Twin Size warming blanket on a Twin Size bed.
17 If the following Important Instructions are not followed, the heated
product will not operate properly.
18 Not for hotel, motel or other institutional use.
19 If you see the heated product operating improperly, unplug it immediately
and call Sunbeam Consumer Care at 800-892-7684.
Warnings and Safeguards
As with all electrical products, misuse of product or failure to properly follow
the instructions may cause overheating, fire or personal injury. Please read the
product label and all of the instructions before using your heated product.
1DO NOTuse this heated product with an infant, a child, an incapacitated or
immobile person, a paraplegic, a quadriplegic, a diabetic, one insensitive to
heat such as a person with poor blood circulation, or anyone who cannot
clearly understand the instructions and/or operate the controls.
2DO NOT route electrical cords between the mattress and box spring.
DO NOT allow cords to be pinched.
3DO NOT use with damaged cords. Damaged cords can lead to fire.
DO NOT tuck in, trap, fold, cross or pinch cords between bed slats,
mattress or springs, or against walls, footboards or bed frame.
4DO NOT dry clean this heated product. Cleaning liquid may damage the
insulation of the heating element. Improper laundering may cause
problems with the heating wire which can lead to fire.
5DO NOT tuck in, pinch, flex or expose the heating wire to rubbing. A
damaged heating wire may result in possible overheating or fire. DO NOT
tuck the heated product or supply cord in a sofa or other furniture. All
portions of the heated product and controller should be visible at all times.
6Turn off or unplug the control for the heated product when not using.
7Wrapping the cord around the controller may damage the cord.
Loop loosely when storing.
8Keep the control away from drafty areas that may become damp or wet
such as an open window.
9DO NOT use pins; they may damage the electric wiring.
IMPORTANT INSTRUCTIONS
DO NOT DESTROY
IMPORTANT INSTRUCTIONS
DO NOT DESTROY
For questions or support, please visit: www.sunbeam.com 21 For questions or support, please visit: www.sunbeam.com
Mattress Pad Setup
1Place the Mattress Pad on the bed with the label at the foot of the bed
facing outward. This puts the zones in the proper position to warm your
body ergonomically.
2Place the base unit on the floor under the bed, and run the
Connector cable(s) along the floor to the foot of the bed.
(DO NOT sandwich the cable(s) between the mattress and
box spring. Avoid tangling or pinching.)
3TWIN OR FULL SIZE: Connect the Blue plug to the Blue
Connector until the plastic hinges click in place.
QUEEN OR KING SIZE: Connect the Blue plug to the
Blue Connector, and connect the Green plug to the
Green Connector until the plastic hinges click in place.
CAUTION: Cables must be COMPLETELY CONNECTED.
A risk of fire could result from a loose connection.
4Plug the power cord into a 110–120 volt wall outlet.
STEP-BY-STEP SETUP
Your Sunbeam®Rest & Relieve™
Therapeutic Mattress Pad Includes:
Mattress Pad
Zone Connector
Cables & Plugs
Base Unit
STEP-BY-STEP SETUP
Installing the Batteries
1Remove the battery compartment
door from the back of the remote
control.
2Insert three AAA batteries, matching
the + and – battery ends to the
symbols in the battery compartment.
3Replace the battery compartment
door.
Remote Control
For questions or support, please visit: www.sunbeam.com 43 For questions or support, please visit: www.sunbeam.com
Important
CAUTION:
•DO NOT plug the power cord into the wall outlet until you have completely set up your Mattress
Pad per the instructions.
• Disconnect power cord from wall before detaching the base unit from the Mattress Pad.
•DO NOT attempt to force the plug. This appliance has a polarized plug (one blade is wider than
the other). To reduce the risk of electrical shock, this plug is intended to fit only one way into an
outlet. If the plug does not fit in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician.
NOTE: To prevent accidental changing of your selections while the Mattress Pad is on, the
remote control and display will lock during periods of inactivity. To reactivate the control,
press any of the zones or the “ + ” or “ – ” buttons.
Features:
■Three adjustable heat zones for your individual total-body comfort
■10 temperature settings per zone to create your ideal sleep experience
■Preheat setting to warm up your bed before bedtime
■Auto Off conveniently shuts off the Mattress Pad after 10 hours of
operation
■Cordless remote control operation for easy use from bed
■Electronic display control with backlight for nighttime viewing
Heat Zones
TWIN OR FULL SIZE MATTRESS PAD
Remote Control At-a-Glance
TWIN OR FULL SIZE MATTRESS PAD
For questions or support, please visit: www.sunbeam.com 65 For questions or support, please visit: www.sunbeam.com
Blue Zone
Neck and Shoulders
Blue Zone
Feet
Blue Zone
Lumbar
Preheat warms the mattress
before you get into bed.
Auto Off/Stay On turns the automatic
10-hour shutoff feature on and off.
Electronic Display
shows zone settings with
backlight for nighttime viewing.
On/Off turns the
mattress pad on and off.
Select Zone lets
you adjust each heat
zone individually.
+/– adjusts the heat of
each zone up or down.
Adjusting Zones Individually
1To adjust any zone individually, press the “Select
Zone” button that corresponds to the zone you
want to adjust. That zone will become outlined
on the display and will be the only zone that
changes when you press the “ + ” and “ – ”
buttons.
2Press the “ + ” or “ – ” button to adjust the
heat of the selected zone.
3To change another zone’s setting, repeat Steps
1 & 2.
NOTE: To Change all zones at once turn off the Mattress Pad and turn it back on. Or you can
wait 60 seconds until the zone’s outline disappears, then press the “ + ” or “ – ” button.
Preheating the Mattress Pad
Never get into a cold bed again during the Winter season.
Preheat warms your Mattress Pad before you get in.
To preheat:
Turn Mattress Pad on. Press the “Preheat” button. All
zones will show a “P” while they are preheating unless a
zone is turned off.
The zones will heat for 30 minutes and then return to
their previously programmed heat settings.
NOTE: Zones with no heat setting (-) will not preheat.
NOTE: To cancel preheat after activating it, press the “Preheat”
button again. The Mattress Pad’s regular heat settings will resume.
NOTE: At least one zone must be selected for the preheat function
to work.
OPERATING INSTRUCTIONS
Turning the Mattress Pad ON and OFF
Turn on the Mattress Pad on or off by pressing the “On/Off” button on the
remote control. When on, the base unit will beep once, the display will light
up, and all zones will appear outlined.
NOTE: The backlight turns off after one minute to save battery power, but the Mattress Pad
remains on. To turn the backlight on again, touch any button on the control other than the
“On/Off” buttons.
Your customized heat settings are stored in memory so the next time you turn
it on, the Mattress Pad returns to the same preferences as the last session.
CAUTION: Always turn the Mattress Pad “Off” when not in use.
Adjusting the
Blue Zones at Once
Your Mattress Pad features 10
adjustable heat levels per zone that
can be increased or decreased
together or separately.
To adjust all the zones up or down
from their current settings, press the
“ + ” button to increase or the “ – ”
button to decrease the heat. All the
zones will change together in the
same increments.
The display shows each zone’s heat
setting: 1 through 9, and then H,
which is the warmest setting. A “ – ”
on the display indicates that the zone
will not heat.
OPERATING INSTRUCTIONS
For questions or support, please visit: www.sunbeam.com 87 For questions or support, please visit: www.sunbeam.com
Selected zone will
appear outlined
Highest Heat
Heat is Turned Off
QUEEN OR KING SIZE MATTRESS PAD
Auto Off
Auto Off conserves energy by automatically
turning off the Mattress Pad after 10 hours of
use. This is the factory default setting, and the
display will read “Auto Off” when this feature is
active.
To deactivate Auto Off: press the “Auto
Off/Stay On” button.
The display will read “Stay On”, and the
Mattress Pad will remain on until you turn it off
manually using the “On/Off” button.
To reactivate Auto Off: press the “Auto Off/Stay
On” button until the display shows “Auto Off”.
NOTE: After a power outage, turn the remote off then
turn on again to turn the mattress pad back on. The
timer of the Auto Off feature automatically resets.
OPERATING INSTRUCTIONS
Features:
■Three adjustable heat zones for your individual total-body comfort
■10 temperature settings per zone to create your ideal sleep experience
■Preheat setting to warm up your bed before bedtime
■Auto Off conveniently shuts off the Mattress Pad after 10 hours of
operation
■Cordless remote control operation for easy use from bed
■Electronic display control with backlight for nighttime viewing
Remote Control At-a-Glance
NOTE: To prevent accidental changing of your selections while the Mattress Pad is on, the
remote control and display will lock during periods of inactivity. To reactivate the control,
press any of the zones or the “ + ” or “ – ” buttons.
Preheat warms one or both sides of the
mattress pad before you get into bed.
Can preheat one or both sides of the mattress pad.
Select Zone lets you
adjust each heat zone
for the Green side.
+/– adjusts the
heat levels for each
Green zone. Auto Off/Stay On
turns the automatic
10-hour shutoff feature
on and off.
Electronic Display
shows zone settings
with backlight
for nighttime viewing.
On/Off turns that side
of the mattress pad on and
off on the Green side.
For questions or support, please visit: www.sunbeam.com 109For questions or support, please visit: www.sunbeam.com
Select Zone lets you
adjust each heat zone
for the Blue side.
On/Off turns that side
of the mattress pad on and
off on the Blue side.
+/– adjusts the
heat levels for each
Blue zone.
For Single Users with a Queen/King Mattress Pad
For one-person use, you can set both sides of the queen or king size Mattress
Pad to operate together as three wide zones.
Blue Zone
Neck and Shoulders
Blue Zone
Feet
Blue Zone
Lumbar
Green Zone
Feet
Green Zone
Lumbar
QUEEN OR KING SIZE MATTRESS PAD QUEEN OR KING SIZE MATTRESS PAD
For Dual Users with a Queen/King Mattress Pad
For questions or support, please visit: www.sunbeam.com 1211 For questions or support, please visit: www.sunbeam.com
Blue Zone
Neck and Shoulders
Blue Zone
Feet
Blue Zone
Lumbar
Green Zone
Neck and Shoulders
Flip the
switch on the
back of the
remote
control to
“One Side.”
1Turn remote control off.
2To do this, flip the switch on the
backside of the remote control
from “One Side” to “Both Sides”.
(“One Side” is for two-person
operation. “Both Sides” connects
the sides for a single user.)
3When the remote is set to “Both
Sides” either side of the control
operates the entire Mattress Pad as
three side zones. For operating details, follow the “How to Use a Twin or Full
Size Mattress Pad” instructions in this manual.
4To return to dual-sided operation, flip the switch on the backside of the
remote control to the “One Side” position.
NOTE: As a precaution, if remote control was left on while flipping switch, the control will
automatically turn off. Turn remote control back on.
Flip the switch
on the back of
the remote
control from
“One Side”
to “Both
Sides.”
Turning the Mattress Pad ON and OFF
To turn on each side of the Mattress Pad individually press the “On/Off” button
on the Blue or Green side. When on, the base unit will beep once, the display
for the selected side will light up, and all its zones will appear outlined.
NOTE: The backlight turns off after one minute to save battery power, but the Mattress Pad
remains on. To turn the backlight on again, touch any button on the control other than the
“On/Off” buttons.
Your customized heat settings are stored in memory so the next time you turn it
on, the Mattress Pad returns to the same preferences as the last session.
CAUTION: Always turn the Mattress Pad “Off” when not in use.
Adjusting all Green
or Blue Zones at Once
Your Mattress Pad features 10
adjustable heat levels per zone.
Press the “+” button on the Green or
Blue side to adjust heat settings. That
side’s zones will change together in the
same increments.
The display shows each zone’s heat
setting: 1 through 9, and then H, which
is the warmest setting. A “ – ” on the
display indicates that the heat for that
zone is turned off.
OPERATING INSTRUCTIONS
Adjusting Zones Individually
1To adjust any zone individually, press
the “Select Zone” button that
corresponds to the zone you want to
adjust. That zone will become
outlined on the display and will be
the only zone that changes when you
press the “ + ” and “ – ” buttons.
2Press the “ + ” button to increase or
the “ – ” button to decrease the heat
of the selected zone.
3To change another zone’s setting,
simply select the zone and adjust its
heat level up or down.
NOTE: After customizing each zone, you may want to reset the “ + ” and “ – ” buttons to
again control all the zones of that side at once. To do this, turn off that side of the Mattress
Pad, then turn it back on. Or you can wait 60 seconds until the zone’s outline disappears,
then press the “ + ” or “ – ” button.
OPERATING INSTRUCTIONS
For questions or support, please visit: www.sunbeam.com 1413 For questions or support, please visit: www.sunbeam.com
Heat is Turned Off
Highest Heat
Selected zone will appear outlined
Preheating the Mattress Pad
Never get into a cold bed again during the Winter season. Preheat turns the
heat up to warm your Mattress Pad before you get in. With this feature
activated, each side starts preheating when it is turned on. This lets two people
preheat their sides at different times.
1To turn on preheat, after the Mattress Pad is on, press the “Preheat” button.
All zones will show a “P” while they are preheating.
NOTE: Preheat will not work on zones selected to have heat turned off “–”. See adjusting
Zones individually on page 14.
The zones will heat for
30 minutes at the
highest setting “H” and
then return to their
previously programmed
heat settings.
2To cancel preheat after
activating it, simply
press the “Preheat”
button again. The
Mattress Pad’s regular
heat settings for each
zone will resume.
NOTE: At least one zone
must be selected for the
preheat function to work.
OPERATING INSTRUCTIONS
Auto Off
Auto Off conserves energy by automatically turning off each side of the
Mattress Pad after 10 hours of use. This is the factory default setting, and the
display will read “Auto Off” when this feature is active.
1To deactivate Auto Off, press the “Auto
Off/Stay On” button on the remote control.
The display will then read “Stay On”, and
the Mattress Pad will remain on until you
turn it off using the “On/Off” buttons.
2To reactivate Auto Off, press the “Auto
Off/Stay On” button on the remote control.
NOTE: After a power outage, the timer of the Auto
Off feature automatically resets to the full 10
hours, but the Auto Off/Stay On setting remains as
selected.
OPERATING INSTRUCTIONS
For questions or support, please visit: www.sunbeam.com 1615 For questions or support, please visit: www.sunbeam.com
Auto Off Deactivated
Auto Off Activated
Taking care of your Mattress Pad is easy and safe as long as you follow a few
simple steps. We recommend washing before initial use.
Before Washing or Storing
1Disconnect power cord from wall BEFORE detaching control cord from the
Mattress Pad.
2Ensure that no cords are still connected and none of the wires have worn
through the fabric.
3Carefully follow all washing instructions or your Mattress Pad may shrink
and possibly cause a fire hazard.
•DO NOT submerge control in water.
•DO NOT dry clean your Mattress Pad. Dry-cleaning solvents may damage
the wires.
•DO NOT use bleach or cleaning fluids.
•DO NOT use a wringer.
•DO NOT iron your Mattress Pad.
•DO NOT use mothballs or sprays of any kind.
•DO NOT reconnect the Mattress Pad or use it until it is COMPLETELY dry.
•DO NOT wash or put into water the power cord or any of the product’s cords.
Machine Washing
1Presoak the Mattress Pad for 15 minutes in mild soap and lukewarm
water.
2Wash in mild soap and lukewarm water on the “delicate” or “gentle” cycle
in the washer for two minutes. Remember, do not use bleach.
3Rinse in fresh, lukewarm water.
4Spin dry in the washing machine. Then gently stretch to its original size.
CARE AND CLEANING
Machine Drying
CAUTION: Do not use commercial dryers or the dryers at your local Laundromat.
They get too hot and would damage the wiring of the Mattress Pad.
1Preheat the dryer on the “low” temperature setting for two minutes.
2Place Mattress Pad into the dryer and tumble-dry for 10 minutes at a low
temperature.
3Remove the Mattress Pad while it is still damp and gently stretch it to its
original size.
4Drape the Mattress Pad over a clothesline or a shower rod. DO NOT use
clothespins.
5The Mattress Pad must be COMPLETELY dry before reconnecting the
power plug or control plug.
Hand Washing
1Presoak the Mattress Pad for 15 minutes in mild soap and lukewarm
water.
2Gently squeeze the soapsuds through a few times.
3Rinse in fresh, lukewarm water.
Hand Drying
1Gently stretch the Mattress Pad back to its original size.
2Drape the Mattress Pad over a clothesline or hang over a shower rod.
DO NOT use clothespins.
3The Mattress Pad must be COMPLETELY dry before reconnecting the
power plug or control plug.
CARE AND CLEANING
For questions or support, please visit: www.sunbeam.com 1817 For questions or support, please visit: www.sunbeam.com
QWho should NOT use the Rest & Relieve™Therapeutic Mattress Pad?
AThe following people should NOT use the zoned Mattress Pad:
• An infant
• Anyone under 18 years of age
• An incapacitated person
• A paraplegic
• A quadriplegic
• A diabetic
• Anyone insensitive to heat such as a person with poor blood circulation
• Anyone who cannot clearly understand the instructions and/or operate the controls
QMy base unit feels warm to the touch. Is this a problem?
ANo. The base unit may feel warm to the touch when functioning properly.
QMy Mattress Pad doesn’t heat properly.
Troubleshooting checklist if your mattress pad doesn’t heat:
• Are the cables securely connected to the base unit?
• Is the base unit plugged securely into a wall outlet?
• Is the wall outlet working properly?
• Is the remote control turned on?
• Are the correct zones turned on?
• Is the heat level set between 1-H?
• Did Auto Off turn off the power after 10 hours of use?
• If you experienced a power outage, did you turn the remote control off then turn it back on?
• Is the correct side of the mattress pad turned on (for queen and king size only)?
AYour heated product is not a heating pad. It will not feel hot to the touch when laid out flat in a
normal manner. Try the following fold test to see if it is operating properly:
1Fold the Mattress Pad over three times.
2Make sure the Connector cable(s) are plugged into the Connector(s) at the foot of the
Mattress Pad, and then plug the power cord into a wall outlet.
3Turn on your heated product, then turn all zones to the highest settings and wait five to
seven minutes.
4Put your hand between the folds, and you should feel the Mattress Pad warming up. This
means it is working properly.
CAUTION: DO NOT continue the test for more than seven minutes. DO NOT attempt to make
any internal adjustments to this appliance. If you have tried all of the solutions above and the
heated product still doesn’t work, stop using it immediately, disconnect the power cord and
contact Sunbeam Consumer Care.
FREQUENTLY ASKED QUESTIONS
QMy remote control doesn’t work, and the display is blank.
ACheck to make sure the batteries are installed properly, and that the + and –on the batteries
match the diagram in the battery compartment.
QMy remote control doesn’t work even though the display is on.
ACheck to make sure the cable(s) are securely connected between the foot of the Mattress Pad
and the base unit under the bed. If it still doesn’t work, the remote may be too far from the
base unit to send proper signals. Try moving them closer together. If that does not work, make
sure the power cord is securely connected to the wall outlet. If it is, check the wall outlet to be
sure it is working properly.
QPreheat does not seem to work.
ABe sure all the zones you wish to preheat are turned on and set for heat. Zones that are set to
“ – ” will not preheat.
QHow do I set Preheat for selected zones only?
ATo skip preheating for any zone, first press its corresponding “Select Zone” button and lower its
heat setting until a “ – ” appears on the display. Then press “Preheat”. Because the “ – ”
indicates that heat is turned off, zones with this setting will not preheat and also will not heat
once preheat is finished and the regular heat settings resume.
QWill the Mattress Pad remember my settings between sessions?
AAfter you turn the Mattress Pad off, all of your settings will be remembered so that the next
time you turn it on, the previously programmed settings will resume. However, when the
batteries are removed from the battery compartment, this memory is cleared. Preheat must be
started each time you wish to you use this feature.
QWhat does a periodic beep and blinking light on the base unit mean?
AThe base unit is designed to notify you in the event that a problem has been discovered by
beeping every 16 seconds and also flashing every 16 seconds when the control is on. (If you
have a queen or king size Mattress Pad, your base unit has two lights, one for each side of the
Mattress Pad. The blinking light will indicate which side of the pad has a problem.) First, check
the heated product for visual damage. If no visual damage is found, unplug the system from
wall outlet. Check that the control is well connected to the module. Plug the power cord into
the wall outlet and turn the control On. If the product still does not operate after two or three
times trying to reset, disconnect the power cord and contact Sunbeam Consumer Care.
FREQUENTLY ASKED QUESTIONS
For questions or support, please visit: www.sunbeam.com 2019 For questions or support, please visit: www.sunbeam.com
Sunbeam Products Inc. (“Sunbeam”) warrants that for a period stated below from the date of
purchase, this product will be free from defects in material and workmanship.
• All heated products branded Arlington™will carry a ONE-year limited warranty.
• All heated products branded Sunbeam®HomeChoice™, SlumberRest®Cuddler™and Cuddle Up®
will carry a TWO year limited warranty.
• All other heated products branded Sunbeam®and SlumberRest®will carry a FIVE year limited
warranty. Sunbeam, at its option, will repair or replace this product or any component of the
product found to be defective during the warranty period. Replacement will be made with a new
or remanufactured product or component. If the product is no longer available, replacement
may be made with a similar product of equal or greater value. This is your exclusive warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and
is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty performance. Sunbeam dealers, service centers or retail stores selling Sunbeam
products do not have the right to alter, modify or any way change the terms and conditions of
this warranty. This warranty does not cover normal wear of parts or damage resulting from any
of the following: negligent use or misuse of the product, use on improper voltage or current,
use contrary to the operating instructions, disassembly or repair or alteration by anyone other
than Sunbeam or an authorized service center. Further, the warranty does not cover Acts of
God, or Nature, such as fire, flood, hurricanes and tornadoes. Sunbeam shall not be liable for
any incidental or consequential damages caused by the breach of any express or implied
warranty. Except to the extent prohibited by applicable law, any implied warranty of
merchantability or fitness for a particular purpose is limited in duration to the duration of the
above warranty. Some states, provinces or jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages or limitations on how long an implied warranty lasts, so
the above limitations or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights that vary from state to state.
LIMITED WARRANTY
21 For questions or support, please visit: www.sunbeam.com For questions or support, please visit: www.sunbeam.com 22
QHow do I restart my Mattress Pad after a power failure?
APress the “On/Off” button to turn the remote control off, then press “On/Off” to turn the remote
control back on. The Mattress Pad will begin to warm.
QI bought two Mattress Pads for different bedrooms, and they don’t seem to be operating
correctly now.
AWhen you have two more Sunbeam®wireless remote-controlled devices in a home, there is a
slight change their signals may interfere with each other. To solve this permanently, you can
easily reset one of the remote controls and base units so they communicate using a different
signal. Here’s how to do it:
1Turn the remote control off.
2Unplug its base unit from the wall, then replug it into the wall while the remote control is off.
3Within two minutes, take the remote control and hold down “Preheat” and “Auto Off/Stays
On” simultaneously for three seconds, until a number appears on the display. Once the base
unit beeps, you may let go. The new settings will be remembered, even after a power failure.
QWhat do I do if my pet chews the cord, I lose my control or the control does not operate
properly?
APlease stop using the heated product immediately. Call our Consumer Service number listed
under How to Obtain Warranty Service and ask for instructions on how and where to send the
heated product.
QI have heard that some heated products have EMFs. What is this?
AEMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire that
has current flowing along its length. Although several studies have been conducted to evaluate
the impact, EMFs have not been proven to be harmful. In any event, Sunbeam®has reduced
the strength of EMFs in its blankets/Mattress Pads/throws to very low levels.
QWhat does the ETL label mean about safety of Sunbeam heated products?
AIntertek Testing Services (ETL) is a certified, independent testing organization that tests
products in accordance with UL safety standards and issues the ETL label for those products
that meet the relevant UL standards. All Sunbeam®products are tested to UL standards and
bear either the UL or ETL label to indicate that the product meets or exceeds UL/ETL safety
standards for heated products.
FREQUENTLY ASKED QUESTIONS
