Sunbeam Em4800C Users Manual

EM4800C to the manual 89691c6f-d15a-46c7-8855-b456794e7761

2015-01-23

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Café Crema™

15 BAR pump espresso machine
Instruction Booklet
EM4800C

Please read these instructions carefully
and retain for future reference.

Contents
Sunbeam’s Safety Precautions
About espresso coffee
Features of your Café Crema™
Operations Guide for your Café Crema™
Secrets to the perfect cup
Easy steps for texturing milk
Before using your Café Crema™
Functions of your Café Crema™
Care and Cleaning
Descaling
Trouble Shooting Guide
Recipes

2
3
4
7
11
12
13
14
17
19
21
24

Important instructions – retain for
future use.

Sunbeam’s Safety Precautions
SAFETY PRECAUTIONS FOR YOUR SUNBEAM
ESPRESSO MACHINE.
• Always place the unit on a flat, level surface.
• Do not operate without water in reservoir.
• Do not remove the filter holder during water
flow or coffee flow as the unit is under
pressure. Removing the filter holder during
operation can lead to a scalding or injury.
• Clean the steam nozzle only when the unit has
been switched off and allowed to cool.

•
•

•

•

•

•

Sunbeam are very safety conscious when
designing and manufacturing consumer products,
but it is essential that the product user also
exercise care when using an electrical appliance.
Listed below are precautions which are essential
for the safe use of an electrical appliance:
Read carefully and save all the instructions
provided with an appliance.
Always turn the power off at the power outlet
before you insert or remove a plug. Remove
by grasping the plug - do not pull on the cord.
Turn the power off and remove the plug
when the appliance is not in use and
before cleaning.
Do not use your appliance with an extension
cord unless this cord has been checked
and tested by a qualified technician or
service person.
Always use your appliance from a power
outlet of the voltage (A.C. only) marked
on the appliance.
Close supervision is necessary when your
appliance is being used near children or
infirm persons.

• Disconnect the plug from the power outlet if
there is any problem during the coffee making
process or prior to cleaning your appliance.
• Do not allow the power cord to come into
contact with the hot parts of the appliance
(cup warming plate, filter holder, steam
nozzle).
• Keep hands away from hot parts of the
appliance, including the cup warming plate,
filter holder and steam nozzle.

• Young children should be supervised to ensure
that they do not play with the appliance.
• Never leave an appliance unattended while
in use.
• Do not use an appliance for any purpose
other than its intended use.
• Do not place an appliance on or near a hot gas
flame, electric element or on a heated oven.
Do not place on top of any other appliance.
• Do not let the power cord of an appliance hang
over the edge of a table or bench top or touch
any hot surface.
• Do not operate any electrical appliance with
a damaged cord or after the appliance has
been damaged in any manner. If damage is
suspected, return the appliance to the nearest
Sunbeam Appointed Service Centre
for examination, repair or adjustment.
• For additional protection, Sunbeam
recommend the use of a residual current
device (RCD) with a tripping current not
exceeding 30mA in the electrical circuit
supplying power to your appliances.
• Do not immerse the appliance in water
or any other liquid unless recommended.

If you have any concerns regarding the performance and use of your appliance,
please visit www.sunbeam.com.au or contact the Sunbeam Consumer Service Line.
Ensure the above safety precautions are understood.
2

About espresso coffee
The Sunbeam Café Crema™ utilises
technology and engineering from commercial
espresso machines to ensure cafe-quality
coffee in an easy to use design. With the
Caffe Latte a growing favourite amongst
coffee lovers the inclusion of the extra cup
height clearance to the design allows the
espresso to pour straight into a latte glass or
your favourite mug. Constructed entirely of
metal components, the robust design of the
Sunbeam Cafe Crema™ is certain to create
many coffees at home. Enjoy the sweet aroma
and taste of the perfect shot of espresso with
its signature golden crema everytime.
What makes a good coffee?
Sunbeam have consulted with experienced
coffee makers and appreciators of coffee
through every stage of design, to ensure the
machine delivers a great shot of espresso
every time. There are many factors that
contribute to the perfect espresso. The words’
‘taste’ and ‘aroma’ are consistently used
when describing the perfect cup.

The sweet aroma and taste of the perfect
coffee is largely due to the correct
combination of temperature and pressure
during the brewing process. The Thermoblock
heating system ensures the water is at the
correct temperature, so that the full coffee
flavour is extracted.
Secondly, the combination of the 15 BAR
pump, dual-wall filter and stabilising baffle
ensures the correct pressure at which the
liquid espresso is released from the spout.
The flow should consist of both liquid and
cream. This cream is commonly known as the
Crema. The perfect Crema should be thick and
stable and preserve the coffee flavour, aroma
and temperature.
We hope you have many enjoyable coffee
experiences with the Sunbeam Café Crema™.
Should you need any further assistance,
please don’t hesitate to contact the Sunbeam
coffee hotline on free call 1800 025 059.

3

Features of your Sunbeam
Café Crema™
Warming plate
Allows up to 9 espresso cups to be warmed
before use.
Warm Up light
Power light
On/Off switch
Brewing head
Brass & Phenolic Filter handle
Full metal structure and components
Die-cast metal and stainless steel quality
components, built to last.
Water level indicator
The water level indicator floats through the drip
tray indicating how full the drip tray is. The
top of the indicator has a red band for easy
identification.
Non-slip rubber feet
Makes the unit sturdy, preventing it from slipping
or scratching the bench top.
Tamp
Measuring spoon

4

2.1L removable water reservoir
The large water reservoir is removable for easy
filling. Simply lift and remove in any direction.
Operating dial
Easy to operate selector dial - turn to the right
to make Espresso ( ) or to the left for Steam
( ).
Steam arm
Froth enhancing steam attachment
Designed for ease of use, the rubber froth
attachment creates thick, dense and shiny
milk froth in seconds.
Extra cup height clearance
Additional clearance between the coffee
handle and the drip tray – designed to suit
taller cups.
Removable drip tray
Designed with no dirt traps for small coffee
granules, milk or any other spills. You can
simply wipe clean all surfaces. The drip tray
can be completely removed for easy cleaning.
Stainless steel frothing jug

1 cup filter

2 cup filter

5

Features of your Sunbeam
Café Crema™
15 BAR pump – Italian designed & manufactured
Delivers the pressure required for complete extraction of oils, coffee solids and aroma.

Thermoblock heating system
Ensures the precise temperature is achieved. As espresso is made with hot rather than
boiling water the thermoblock heats the water to 92°C (just below boiling point) for optimum
extraction of oils from the coffee grinds. Temperatures above this will burn the coffee grinds.

Crema system – Italian designed
The dual-wall filter creates additional
back pressure and the stabilising
baffle produces a steady pour and
maintains the temperature of the
espresso.

6

Operations Guide for your
Café Crema™
The diagrams below and on the following pages are to assist you in using your Sunbeam
Café Crema™. Each of the diagrams is numbered. Throughout this instruction manual these
numbers will be referred to.
For example: Fill the water reservoir (1) (2) (3) (4) (5) with cold tap water...
Each time you see these numbers please refer back to the diagrams at the front of the
instruction manual.
Filling the water reservoir.

7

Operations Guide for your Café Crema™ (continued)

8

Operations Guide for your Café Crema™ (continued)

9

Operations Guide for your Café Crema™ (continued)

10

Secrets to the perfect cup

•

•

•

•

•

With a Sunbeam pump espresso machine
and a little experience, you can create
café-quality coffee at home. Here are a few
helpful suggestions:
The origin of the bean and roasting will
affect the taste of the espresso, so test
different brands and blends of coffee to
find the one you like best.
The grind of the coffee is critical. Vary the
degree of grinding to find the right fineness
for the coffee beans being used.
A regular shot of espresso, the base of all
cafe coffees is approximately 30mls. The
shot of espresso is a concentrate, vary the
quantity of milk and additional hot water to
determine the strength and volume of the
coffee. If you are using a large cup or mug
you may require a double shot of espresso,
rather than just a single shot depending on
your taste.
Ensure your coffee grinds are ‘tamped’
evenly. ‘Tamping’ refers to the amount
of pressure with which coffee grinds are
packed into the filter.
If your espresso pours too slowly, tamp the
coffee grind more lightly, or try a coarser
grind.

• If your espresso is thin and watery, tamp
the coffee grinds harder, or try a finer
grind.
• Always use cold milk and a clean stainless
steel jug when texturing milk.
• Always use the freshest beans or ground
coffee available and store in an airtight
container in a cool, dry, dark place.
• Whole coffee beans stay fresh longer than
pre-ground coffee.
• When grinding your own coffee, never grind
more than you will use for immediate use.
Once ground, the coffee will begin to loose
it’s goodness.
• Pre-warm cups prior to making an
espresso, either by filling with hot water or
placing on the warming plate.
• Once prepared, serve coffee immediately.
• Keep your espresso machine clean and
thoroughly rinsed. Run water through
the brewing head and flush the steaming
nozzle in fresh water after each use.

11

Easy steps for texturing milk
Milk texturing is the steaming of milk to heat
it and to create froth. Similar to making an
espresso, perfecting the art of milk texturing
takes time and practice.
• Use fresh, cold milk and fill a stainless
steel frothing jug to no more than ¹/³ full.
• The amount of milk you steam should be
adequate for the coffees you are preparing.
Keep in mind that the volume of milk will
increase or ‘stretch’ during the texturing
process.
• Once you have activated the steam and
inserted the steam nozzle into the jug,
position the steam arm 1½ cm from the
side of the jug with the tip of the nozzle
just below the surface of the milk. The
jug needs to be at a slight angle with the
steam arm resting on the spout of the jug.
This will create a whirlwind motion in the
milk.
Note: You should hear a hissing sound. If you
are creating large bubbles, raise the jug so
that the nozzle tip is lowered deeper into the
milk.
• As the steam heats the milk, the milk will
begin to rise. Follow the level of the milk
by lowering the jug, always keeping the tip
of the steam nozzle just below the surface.
• Once the milk has stretched to double its
original volume, lower the steam nozzle
further into the milk and continue to heat
the milk. This will give the milk a fine
texture and not a mass of large aerated
bubbles.
• Cease steaming when the frothing jug
becomes too hot to hold your hand against
it.
• With the frothing jug in hand, swirl and tap
the jug until the milk becomes shiny and
no bubbles remain, this ensures an even
consistency. Pour the textured milk into
your espresso as soon as possible.

12

Frothing with the frothing attachment
If you are just learning to texture/froth milk
you may find it initially easier using the
frothing attachment packed with the Café
Crema™. Once you have had some practice in
texturing/frothing milk, we recommend not to
use the frothing attachment as you will have
greater control of the texture and temperature
of the milk.
• Attach the frothing attachment to the
steam arm (19).
• Once you have activated the steam,
insert the steam arm with the frothing
attachment into the jug. Position the
steam arm 1½ cm from the side of the jug
with the frothing attachment completely
immersed in the milk, so the tip of the
frothing attachment is held just above the
base of the jug.
• Hold the frothing attachment in this
position until the milk has stretched to
double its original volume. Cease steaming
when the frothing jug becomes too hot to
hold your hand against it.
Important cleaning instructions for the steam
wand/arm
The steam arm/wand and froth enhancing
attachment needs to be cleaned each time
you froth milk. To clean the steam arm/wand,
wipe with a damp cloth and rinse the froth
enhancing attachment under warm water.
Should your steam arm/wand become
blocked, supplied with your espresso machine
is a cleaning wire. The cleaning wire for the
steam arm is the BLACK pin, located under
the base of the water reservoir (23) (24).
With the cleaning wire insert it into the hole
in the base of the steam arm/wand (25).
If the steam arm/wand remains blocked,
using the measuring spoon/tamp unscrew the
steam nozzle from the steam arm (26).
Clean the steam nozzle by once again using
the cleaning wire and then flush under
running water.

Before using your Café Crema™
Before using your Sunbeam Café Crema™
for the first time or if you have not used it
for some time, rinse the machine by running
water through without coffee in the filter
holder, as follows:
Note: Throughout these instructions the
numbers you see highlighted and in brackets
refer back to the diagrams at the start of this
instruction manual.
• Open the lid of the water reservoir (1) and
fill with cold water (2). Alternatively you
can open the lid and remove the water
reservoir using the handle (3). Then fill
with cold water (4).
• Replace the water reservoir firmly into the
unit (5) and close lid.
• Insert the power cord into a 230-240V AC
power outlet and turn the power on. Start
the unit (6). The red ‘Power’ light and
‘Warm Up’ light will both illuminate.
• Place one of the filters in the filter handle
(7). Then position the filter handle on the
machines brewing head.

• To ensure that the filter handle is in
the correct position, turn the handle so
it points to the left and place the filter
handle flat against the brewing head (8),
then turn the handle towards the right (9),
as far as it can go.
Note: Do not over tighten.
• Place a sufficiently large container under
the brewing head (10).
• As soon as the orange ‘Warm Up’ light
goes off, turn the operating dial to the
setting (11) and allow all the water in the
water reservoir to run through.
• If necessary, you may need to stop the
operation by turning the operating dial to
the
’Off’ position, empty the container,
then resume the operation.
Note: Make sure that the water reservoir
is clean and free of any debri, as any fine
particules can block the water flow.

13

Functions of your Café Crema™
1. ESPRESSO FUNCTION
For best results, it is ideal to pre-heat your
cups, filter handle and filter as follows:
• Insert the power cord into a 230-240V AC
power outlet and turn the power on.
• Fill the water reservoir (1) (2), (3) (4) (5)
with cold water and start the appliance (6).
• Put the filter handle and an empty filter
in place (7) (8) (9), and place cups
underneath the filter handle.
• When the machine is ready, the orange
‘Warm Up’ light goes off, turn the
operating dial to
setting (11).
• When the cups are full of hot water, return
the operating dial to the
’off’ position.
Note: Once the appliance has been on for
a while, the coffee cups can be warmed
by placing them upside down on the cup
warming plate (12).
Preparing an espresso:
• Insert the power cord into a 230-240V AC
power outlet and turn the power on.
• Fill the water reservoir (1) (2), (3) (4) (5)
with cold water.
• Start the unit (6). The red ‘Power’ light
and orange ‘Warm Up’ light will both
illuminate.
• Pre-heat your coffee cups by placing them
upside down on the cup warming plate (12).
• Select the required filter (7) for 1 or 2
cups of coffee and place in the filter
handle.
• Using the measuring spoon supplied, place
one or two measures of ground coffee into
the filter (13). With the other end of the
measuring spoon, use the tamper to push
(pack) down the coffee grinds (14).

14

Important: Be sure not to over-fill the filter
with too much coffee, and wipe around the
edge of the filter to remove any coffee grinds
(15).
• Place the filter handle on the machines
brewing head. Position the handle so it
points to the left, place the filter handle
flat against the brewing head, then turn
the handle towards the right (16) as far as
it can go.
Note: Do not over tighten.
• Place 1 or 2 pre-heated cups below the
pouring spouts.
• When the Sunbeam Café Crema™ is at the
correct temperature the orange ‘Warm Up’
light will go out, then turn the operating
dial to the
setting (17). You will hear
the machine making a pumping noise, this
is normal.
• Once the cup/s are filled to the desired
level, turn the operating dial to the
‘off’
position.
• Remove the filter handle and the filter by
turning the filter handle to the left.
• To remove the used coffee grinds from the
filter, simply turn the filter handle upside
down in a bin and gently tap out the
coffee (18).

Functions of your Café Crema™ (continued)

• After each use of the espresso machine
for best results when making consecutive
cups of espresso we recommend that you
flush a small amount of water through
the machine with the filter handle already
removed from the brewing head. Simply
turn the operating dial to the
setting
and allow the water to run through until
you have a consistent flow of water. This
will wash out any old or used coffee grinds
stuck to the underside of the brewing head
and also help ensure the correct water
temperature for your next shot of espresso.
• Once the orange ‘Warm Up’ light goes out
your machine is ready to make the next
espresso.
Note: Do not leave the filter handle locked
in position for extended periods, or when
machine is not in use. This shortens the
life of the brew head rubber seal.
2. STEAM FUNCTION
The steam function can be used for texturing/
frothing milk or heating liquids.
Important: There is a risk of scalding when
the steam nozzle is in use. Hot water or
hot steam can cause scalding. Only use the
steam wand/arm when it is immersed in the
milk.
• Fill the water reservoir (1) (2) (3) (4) (5)
with cold water.
• Start the unit (6). The red ‘Power’ light
and orange ‘Warm Up’ light will both
illuminate.
• Swing the steam nozzle to the side of the
machine.
• Pour cold milk into a stainless steel jug to
no more than 1/3 full.

•

•

•

•

•

Tip: For best results we recommend using
refrigerated milk and a stainless steel jug
that is well chilled. Be sure not to rinse the
jug with warm water before use.
When the Sunbeam Café Crema™ is the
right temperature the orange ‘Warm Up’
light will go out.
Hold the jug under the steam wand/arm
so that the nozzle opening is completely
immersed in the milk. Turn the operating
dial to the
setting to activate the steam
and commence texturing the milk (20).
Tip: For instructions on how to froth/
texture milk refer to section 'Easy steps for
texturing milk'.
Lower the jug so that the tip of the steam
nozzle is just below the surface of the milk
and place your hand on the side of the jug.
Note: The nozzle must not touch the
bottom of the jug to ensure that the steam
release is not obstructed.
Move the jug so that the steam wand/arm
is to one side, this will create a whirlwind
motion to the milk. As the steam heats the
milk, the milk will begin to rise. Follow
the level of the milk by lowering the jug,
always keeping the tip of the steam nozzle
just below the surface.
Cease steaming when the jug becomes too
hot to continue holding the palm of your
hand against the side. Simply turn the
operating dial to the
’off’ position and
remove the jug.
Note: Do not boil the milk.

15

Functions of your Café Crema™ (continued)

Cleaning the steam wand/arm and froth
attachment
You must clean the steam wand/arm and
froth attachment immediately after each use.
Simply wipe the stainless steel steam wand/
arm clean with a damp cloth and place the
froth attachment under warm running water
to remove any excess milk. Also, briefly turn
the operating dial to
setting to clear any
remaining milk out of the steam wand/arm.
Caution: Steam from the wand/arm is
extremely hot and there is danger of scalding.
Note: Should your steam wand/arm become
blocked, supplied with your espresso
machine is a cleaning wire. The cleaning wire
for the steam arm is the BLACK pin, located
under the base of the water reservoir (23)
(24). With the cleaning wire insert it into the
hole in the base of the steam wand/arm (25).
Should the steam wand/arm remain blocked,
using the measuring spoon/tamp unscrew the
steam nozzle from the steam arm (26) clean
the steam nozzle by once again using the
cleaning wire and flush under running water.

16

Hot water drinks
You are able to heat water for hot drinks
such as tea or instant soups using the steam
nozzle.
Note: Heating liquids is done with the
steam nozzle only, so ensure that the froth
attachment is not in place.
• Fill the water reservoir (1) (2) (3) (4) (5)
with cold water.
• Start the unit (6). The red ‘Power’ light
and orange ‘Warm Up’ light will both
illuminate.
• Remove the froth attachment from the
steam nozzle (21) and swing the steam
nozzle to the side of the machine.
• When the Sunbeam Café Crema™ is the
right temperature the orange ‘Warm Up’
light will go out.
• Immerse the steam nozzle in the cup or
container holding the liquid to be heated
and turn the operating dial to the
setting (22).
• When the liquid is hot enough, turn the
’off’ position and
operating dial to
remove the container or cup.
Note: It is normal for the orange ‘Warm Up’
light to turn on and off during
heating of water.

Care and Cleaning
The coffee making process involves extracting
oils out of coffee grinds to make espresso
coffee. Deposits of these oils build up over time
and affect the taste of the coffee and operation
of the espresso machine.

The brewing head, filters & filter handle

Regular cleaning to remove these oils is
essential for espresso machines to keep
operating effectively. Flushing water, through
the brewing head and the steam wand/arm, is
the easiest way to keep your machine clean
after making each coffee, and at the end of
your coffee making session.

To clean the brewing head, flush water through
and wipe the head and around the inside rim
with a damp cloth.

Important: Never wash your espresso machine
accessories in the dishwasher.
Drip tray
Remove the grid and drip tray at regular
intervals to empty (29), (30). If the red floating
level indicator appears through the grid, empty
the drip tray immediately.
Clean the drip tray and its grid with water and a
little non-abrasive washing up liquid, rinse and
dry.
Over time it is normal for the inside of the drip
tray to be stained by the oils in the coffee.

The filter and filter handle should be washed
after each use by rinsing them under warm
water. Wash at regular intervals in warm soapy
water using a mild detergent.

To assist in keeping the filter and the brew
head clean, at the end of each coffee making
session we recommend you run the machine,
with the filter in place, without coffee – using
water only.
Should the holes in the filters become clogged
with coffee granules use a fine bristled brush to
remove them.
Important: Should the filter remain blocked
after normal cleaning, supplied with your
espresso machine is a cleaning wire. The
cleaning wire for the filter is the GREY pin
located under the base of the water reservoir
(23), (27) with the cleaning wire insert it into
the single hole in the base of the filter (28).

Note: Ensure that when you are replacing the
drip tray that the plastic lining is in position (31).

17

Care and Cleaning (continued)

Brew head rubber seal
This seal is located in the brewing head and
creates a seal against the filter handle when
making an espresso.
Note: When your Sunbeam Café Crema™ is
not being used, we recommend that you do not
leave the filter handle attached to the machine
as this will reduce the life of the seal.
Over time this seal looses its elasticity and
will require replacement – usually every 6-12
months. Signs that the seal is deteriorating are
when: the filter handle rotates to the far right
and feels loose, or steam escapes from around
the brewing head during use.
The cup warming plate and exterior
Wipe over the unit with a damp cloth and wipe
dry. Do not use abrasives or metal scourers, as
these will scratch the exterior surface.
Steam wand/arm and froth attachment
The steam wand/arm and froth attachment
needs to be cleaned each time you texture
milk or heat any other liquid. To clean the
steam wand/arm, wipe with a damp cloth and
for the froth attachment, simply rinse it under
warm water.
Note: After each use we recommend that a
small amount of steam is purged from the
steam wand/arm.

18

On a monthly basis we recommend thoroughly
cleaning the steam wand/arm.
To do this soak the wand/arm in water with the
stainless jug resting on the drip tray. Ensure
that the water level in the jug is over the wand/
arm. Run steam through the wand/arm for 30
seconds, then leave to soak overnight.
In the morning turn the machine on and run
steam through the wand/arm again for 30
seconds.
Important: Do not wash parts in the dishwasher.
Do not immerse the unit in water.
Important: Should your steam wand/arm
become blocked, supplied with your espresso
machine is a cleaning wire.
The cleaning wire for the steam arm is the
BLACK pin located under the base of the water
reservoir (23) (24).
With the cleaning wire insert it into the hole in
the base of the steam wand/arm (25).
Should the steam wand/arm remain blocked,
using the measuring spoon/tamp unscrew the
steam nozzle from the steam arm (26). Clean
the steam nozzle by once again using cleaning
wire and then flush under running water.

Descaling
After continued use, your espresso machine
may develop a build-up of mineral deposits.
Thus your machine will require occasional
‘descaling’.
We recommend that you descale your machine
every 2-3 months, although this period will
depend on the hardness of water and frequency
of use of the machine.
Descaling solution
Use Sunbeam Liquid Descaler, which is
available at any Sunbeam Service Centre
listed in the Guarantee Leaflet. Alternatively,
dissolve 3 tablespoons of vinegar in two litres
of lukewarm water.
Descaling the espresso machine
Note: Ensure that the espresso machine is
turned off and the power cord is unplugged.
1. Remove the water reservoir from the
machine and if necessary empty any water.
2. Remove the drip tray and place it out of the
way.
3. Remove the filter holder from the machine
and rinse it thoroughly under running water
and set aside.
4. Place a cloth/tea towel on the bench
and carefully turn the machine upside
down. The machine should now be on
the warming plate resting on the cloth/tea
towel.
5. Using a screwdriver, unscrew the brewing
filter from the brewing head.

6. Remove and set aside the washer and
screw in a safe place.
Important: Be careful not to lose the washer
and screw once you have removed them from
the brewing filter.
7. Remove the filter from the centre hole
using the tip of a fork or a skewer. Wash
the filter in hot soapy water, rinse and dry
well. Set aside in a safe place.
8. Using a small brush, scrub in and around
the area of the brewing head, removing all
coffee granules.
9. Remove the froth enhancing steam
attachment, wash thoroughly under running
water and set aside. Wipe down the steam
wand/arm with a small brush.
10. Turn the machine upright, so that it is now
sitting correctly on the bench.
11. Fill the water reservoir with water to the
'MAX' line and add 1 capful of Sunbeam
Liquid Descaler or, alternatively fill the
water reservoir with the vinegar solution.
Place the water reservoir onto the espresso
machine.
12. Place a large container under the brewing
head and another container under the
steam wand/arm.
13. Insert the power cord into a 230-240V AC
power outlet and turn the power ‘On’.
14. Turn the selector dial to the setting.
Run through about ¹/³ of the liquid
immediately.
15. Once you have run through about ¹/³ of
the liquid turn the selector dial to the
setting and allow the solution to come
through the steam wand/arm for 2 minutes.

19

Descaling (continued)

16. After 2 minutes stop the machine by
flicking the power switch on the machine
to the ‘Off’ position. Now that the machine
is off, turn the selector dial to the
setting.
17. Leave the machine off for 10-15 minutes
to allow the descaler to take affect.
18. Flick the power switch ‘On’ and allow ½
of the rest of the descaler solution to run
through the brewing head, then turn the
selector dial immediately to the
setting.
Steam for 3-4 minutes.
19. To finish, turn the selector dial to the
setting and allow the remaining water in
the reservoir to run through the brewing
head.
20. Remove and empty the containers placed
under the brewing head and steam nozzle.
Once emptied, once again place one under
the brewing head and the other under the
steam wand/arm.
21. Remove the water reservoir from the
machine and rinse thoroughly under
running water, ensuring that all traces of
the descaling solution is removed. Fill the
water reservoir with clean water and place
onto the machine.

20

22. Run two (2) full water reservoirs through
the brewing head. Refill the water reservoir
and run the steam nozzle for 4-5 minutes.
Note: Ensure that you continue to run water
through the machine until the water runs clean
and clear.
23. When this is finished, remove the water
reservoir and set aside. Remove the water
containers and give the machine a good
wipe over.
24. Turn the machine upside down. The
machine should now be on the warming
plate resting on the cloth/tea towel once
again.
25. Carefully replace the rubber seal, filter,
washer and screw. Tighten well.
26. Turn the machine upright, so that it is now
sitting correctly on the bench.
27. Replace the drip tray.
28. Fill the water reservoir with water and
position it on to the machine.

Trouble Shooting guide
PROBLEM

POSSIBLE CAUSE

Coffee runs down the side of
the filter handle.

Filter handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tigtened sufficiently. onto the brewing head. See “Preparing
an espresso” pg 14.

No coffee runs through.

Coffee pours out in drops.

Espresso does not have any
Crema.

WHAT TO DO

Edge of filter insert is not free
of coffee granules.

Clean around the top edge of the
filter and wipe the brewing head clean
of coffee.

The brewing head is dirty.

Wipe brewing head with a
damp cloth.

The brewing head is defective.

Contact a Sunbeam Service Centre.

Brew head rubber seal is damaged,
or warn.

Contact a Sunbeam Service Centre.

No water in the water reservoir.

Fill reservoir with water.

Water reservoir not correctly
assembled.

Press firmly down on the water reservoir
to ensure it is correctly positioned.

Brewing filter may be blocked.

See “Descaling the espresso machine”
pg 19.

The filter is blocked, the coffee
grounds are too fine or tamped
down too hard.

Empty out the filter and rinse under
water to clean. Wipe the brewing head
with a cloth. Repack the filter and tamp
down coffee lightly with compactor.

Coffee grounds are too fine or are too
compacted.

Ensure you are using an evenly ground
coffee and do not compact the grounds
so firmly.

Machine blocked by scale build up.

See “Descaling the espresso machine”
pg 19.

Coffee is old or dry.

Use fresh coffee and once you open the
coffee be sure to store it in an airtight
container.

Coffee not compacted firmly enough.

Compact coffee grounds more
firmly.

Coffee too coarse.

Grind the coffee to a finer texture or
change brands of espresso coffee to a
finer grind.

21

Trouble Shooting guide (continued)

Espresso does not have any
Crema.

Not enough coffee in filter.

Handle comes off during brewing. Coffee tamped too hard.
Coffee grind is too fine.

See "Preparing an espresso"
p14.
Tamp the coffee grounds lighter.
Change to a coarser grind of coffee.

Filter handle is not attached correctly, Ensure the handle is firmly positioned
or has not been tightened sufficiently. onto the brewing head.
See "Preparing an espresso" pg14.
Top edge of filter is not free of coffee
granules.

Clean around the edge of the filter and
wipe the brewing head clean of coffee.

The brewing head is dirty.

Wipe brewing head with a damp cloth.

The brewing head is defective.

Contact a Sunbeam Service Centre.

Brew head rubber seal is warn or
damaged.

Contact a Sunbeam Service Centre.

Cups, filter and filter hand are cold.

Pre-heat cups, filter, handle and
filter. See "Functions of your Cafe
Crema" page 14.

If making a cappuccino or latte
the milk may not be heated enough.

Ensure that milk is heated properly
during texturing, but be sure not to boil
the milk. See "Easy steps for texturing
milk" pg 12.

No steam from the steam nozzle.

Steam nozzle is blocked.

See "Care & Cleaning" pg17.

Not enough froth when texturing

Milk is not fresh.

Ensure the milk is fresh.

Milk temperature is too warm.

Ensure that the milk is well refrigerated
before use.

Texturing jug.

For best texturing results use a stainless
steel jug and if possible refrigerate or
run the jug under cold water before use.

Steam nozzle is blocked.

See "Care & Cleaning" pg17.

Milk has been boiled.

Start again with fresh, chilled milk.

The milk is making bubbles
rather than frothing.

Ensure that the froth attachment
is correctly positioned on the steam
nozzle. The tip of the steam nozzle or
frothing attachment should be
positioned just below the surface of
the milk.

Coffee is too cold.

22

Trouble Shooting guide (continued)

Uneven cup filling.

Espresso tastes burnt.

Pump makes an unusually
load noise.

Machine does not operate.

Uneven tamping or obsruction in the
pouring spouts.

Ensure coffee is tamped evenly
and check that there is nothing
obstructing the pouring spouts.

Defective baffle in filter handle.

Contact a Sunbeam Service Centre.

Type of coffee being use.

Experiment with different brands of
coffee.

Appliance has not been rinsed
after descaling.

Run a reservoir full of water properly
through the machine before making
another coffee.

No water in reservoir.

Fill the water reservoir.

Water reservoir not correctly
positioned.

Replace the water reservoir
firmly into the unit.

Brewing filter may be blocked.

Remove filter holder and clean brewing
head. See "Care & Cleaning" pg17.

Machine blocked by scale
build up.

See “Descaling the espresso
machine” pg 19.

Please contact Sunbeam directly on Freecall 1800 025 059, if this guide does not solve your
query. We have experienced staff on hand to assist, Monday to Friday.

23

Recipes
ESPRESSO (SHORT BLACK)

MACCHIATO

Espresso is a concentrated, full bodied coffee
with a stable layer of cream on top – known
as ‘crema’. An espresso is the foundation of
all café coffee. Variations are achieved by
adding different amounts of milk and froth.

Macchiato, Italian for ‘to stain or mark’.
Traditionally served as a standard espresso
with a dash of milk and a small dollop of
froth into the middle of the ‘crema’.

• 90mL espresso glass or demitasse cup

• single or double espresso

• single espresso (30-35mL)

• marked with steamed milk froth

LONG BLACK

FLAT WHITE

A standard espresso with hot water, served in
a regular coffee cup or mug. The hot water is
added first so that the ‘crema’ is maintained.

Another old favourite, the Flat White is
an espresso with steamed milk, served in
a regular coffee cup or mug. The layer of
frothed milk on top should be 2mm to seal
the coffee.

• 190mL cup
• hot water (to taste)
• single or double espresso

• 90mL espresso glass or demitasse cup

• 190mL cup
• single or double espresso
• steamed milk

24

Recipes (continued)

CAFFE LATTE

CAFFE MOCHA

An espresso with steamed milk, typically
served in a glass. The layer of frothed milk on
top should be 10mm to seal the coffee.
• 220mL glass or cup

Made in a similar way to a cappuccino but
with the addition of drinking chocolate.
Simply stir the chocolate into the espresso
prior to adding the steamed milk and froth.

• single or double espresso

• 190-240mL cup or tall glass

• steamed milk

• single or double espresso
• two teaspoons of drinking chocolate
• two-thirds milky coffee, one-third froth

CAPPUCCINO

CON PANNA

This delicious drink is an espresso with
steamed milk, topped with creamy froth and
a dusting of chocolate. The resulting drink is
approximately two-thirds milky coffee, onethird froth.

A variation on the original Vienna coffee, this
delicious drink is made up of an espresso
topped with lightly whipped cream. It can
also be dusted with cinnamon or drinking
chocolate.

• 190-240mL cup

• 190mL cup

• single or double espresso

• single or double espresso

• two-thirds milky coffee, one-third froth

• lightly whipped cream

• dusted with chocolate

• dusted with cinnamon or chocolate

25

Notes

26

Notes

27

28

‘Sunbeam’ & 'Cafe Crema' are registered trademarks of
Sunbeam Corporation.
Made in China. Due to minor changes in design or
otherwise, the product may differ from the one shown
in this leaflet. Backed by Sunbeam's 12 Month
Replacement Guarantee and National Service Network.
© Copyright. SUNBEAM CORPORATION LIMITED 2005.
(INCORPORATED IN N.S.W.) A.C.N. 000 006 771

Sunbeam Corporation is a division of GUD Holdings Ltd.
For more information or advice on this or any other
Sunbeam appliance, visit www.sunbeam.com.au or
contact the Sunbeam Consumer Service Line.
Australia 1800 025 059
New Zealand 0800 786 232.

Consumer Hotline
Australia

1800 025 059
New Zealand

0800 786 232
www.sunbeam.com.au

is a registered Trademark of Sunbeam
Corporation Limited. ACN 000 006 771.
© Sunbeam Corporation Limited 2005.



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