9094029 Rally 1200 Operation Manual Nss Carpet Extractor Operator

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Designed, manufactured and assembled in the U.S.A.

3115 Frenchmens Road

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Toledo, OH 43607

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Ph:(419)531-2121

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Fax:(419)531-3761

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www.nss.com

OWNER’S MANUAL

RALLY 1200

Specifications

RALLY 1200

2

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Table of Contents

12- Gallon Quick Start Guide .................................................................................................................... 3

Grounding Instructions ............................................................................................................................. 4

Parts and Service ...................................................................................................................................... 4

Name Plate ................................................................................................................................................. 4

Unpacking the Machine ............................................................................................................................ 4

Caution / Warning symbols ...................................................................................................................... 4

Reducing risk of fire, electrical shock or Injury ..................................................................................... 4

Preparation ................................................................................................................................................. 5

Operating Instructions .............................................................................................................................. 5

Maintenance Schedule ............................................................................................................................. 6

Filter Maintenance ..................................................................................................................................... 6

Vacuum Stack filters ................................................................................................................................. 6

Pump filters & In-line Filter ....................................................................................................................... 6

Trouble shooting ........................................................................................................................................ 6

Pump does not work properly..................................................................................................................... 6

Vacuum motor does not work properly ..................................................................................................... 6

Limited warranty policy ................................................................................................................................ 7

Return Material Authorization (RMA) Procedure .................................................................................. 7

Connect Auto dump

with a garden hose

& run hose to the

toilet before turning

on the waste pump

GFI’s

1st plug in one cord.

2nd Cord must be on a separate circuit. A light and

sound pulse will activate when you plug into a 2nd

circuit. If you do not hear a pulse tone move cord to other

outlet until you obtain a 2nd pulse. Pump will not run

unless 2nd circuit light is on, no GFI outlets.

Assemble your vacuum

& Solution hose. Small loop

goes over small hose Velcro

over hose. Large 5 straps,

one every five feet.

Adjusting the pressure

Do not adjust the

pressure lower

than 400psi

Pressure adjustment

Make sure all

Switches are in

the OFF position.

1. Solution hose

2. Connect your hose to vacuum

3. Push back locking sleeve, insert brass post,

let locking sleeve cover spring back covering

retaining balls

4. Push vacuum hose & cuff over 1.5” hose barb

Prime machineConnect Prime Hose

Switches

Auto dump connectionHoses & Straps Vacuum & Solution hose

No Power Dual Cord Machine

Insert prime hose inside the recovery tank

before turning on the pump to prime the unit.

Fill the solution tank to the top making sure the

machine is primed.

Hard Surface Cleaning and wand use

1

2

4

Clean Water

Turn on Pump, Vacuum & Waste Pump

Dump valve

extender

Dump valve closed

position

Electrical Connection

2 Cord Extractor

When You’re finished

1. Take the vacuum hose off the wand

and put it into the front tank and

vacuum out the remaining cleaning

chemicals to the recovery tank, dump

the water into a bucket or toilet.

2. Run clean water (warm if possible)

throughout the machine to remove

cleaning chemicals from coating

internal hoses/jets.

3. Unplug the equipment, wipe it down

with clean cloth and soap and return

it to a safe storage area.

Disposing of dirty water

1. Unplug the extractor and back it

over a toilet or bucket

2. Slowly pull the dump-valve up

and dispose of the water to

the sewer system.

3. Remember to close it when done.

4. Never dispose of liquids on to

the soil, outdoor gutter or into

the environment.

After start sequence above

1. Start in the far corner and plan your exit.

2. Do a series of 4’x6’ area spraying overlap

by 2” on each stroke.

Disposal of Water & You’re Finished

12-gallon QUICK START GUIDE

Quick Start Machine Preparation

Recovery tank access

Vacuum

hose

connection

Hose

solution

connect

Indestructible

molded

body

Control panel

Optional wand holder

Hose connection

Waste water connection

Locking caster

Dump valve

Roller

wheel

Motor

Cool-air

Intake

Cord

wrap

Dump

valve

extender

Complete hose & wand kit

(25 ft. vac & solution hoses)

Wand is

sold

separate

3

Connect water hose to

solution tank and turn

on to fill the tank with

clean water.

The unloader valve will chatter

if you run the pump lower than 400psi

Rally 1200

4

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Dear Customer:

Congratulations on the purchase of your new 12 Gallon Extractor.

Like any other piece of machinery or technology, extractors require the

proper maintenance and care to keep the product working over extended

use. Neglecting your machine, abusing it or not operating it properly can

void its warranty and prevent the machine from performing to the quality

and standard you’d expect.

If you have any warranty concerns or questions, please review this manual

thoroughly or do not hesitate to contact your distributor. If there are

questions regarding maintenance, replacement or ordering parts please

contact an authorized Service Center.

Before using your extractor, please read this manually thoroughly.

120 Volt Grounding Instructions

This machine must be grounded. If it should malfunction or break-down,

grounding provides a path of least resistance for electrical shock. This

machine is equipped with a cord having an equipment grounding conductor

and grounding plug. The plug must be plugged into an appropriate outlet

that is properly installed in accordance with all local codes and ordinances.

Do not remove ground pin; if missing, replace plug before use.

Improper installation of the equipment-grounding conductor can result

in a risk of electric shock. Be sure to check with a qualified electrician

or service person if you are in doubt as to whether the outlet is properly

grounded. If the plug will not fit in the outlet do not modify either the

plug or the machine’s cord, instead have a proper outlet installed by

a qualified technician.

This machine is for use on a nominal 120-volt circuit and with a grounding

plug similar to the one in Figure 1 below. If a proper outlet is not available,

follow the illustrations of Figure 2 & 3 to install a temporary-grounding

plug. This temporary work-around should be used only until a proper

outlet (Figure 1) can be installed by a qualified electrician. When and if

this type of adapter is employed, screw the adapter’s extended tab into

place with a metal screw. However, grounding adapters are not approved

for use in Canada. Again, be sure to check the grounding pin for damages

and replace if necessary. The Green, or Green-Yellow, wire in the cord is

the grounding wire. When replacing a plug, this wire must be attached to

only the grounding pin.

220-240 Volt Grounding Instructions

This machine must be grounded. If it should malfunction or break-down,

grounding provides a path of least resistance for electrical shock. This machine is

equipped with a cord having an equipment grounding conductor and grounding

plug. The plug must be plugged into an appropriate outlet that is properly installed

in accordance with all local codes and ordinances. Do not remove ground pin; if

missing, replace plug before use.

Improper installation of the equipment-grounding conductor can result

in a risk of electric shock. Be sure to check with a qualified electrician

or service person if you are in doubt as to whether the outlet is properly

grounded. If the plug will not fit in the outlet have a qualified electrician or

service person install the proper plug on to the cord.

This machine is for use on a nominal 220-240 volt circuit with a grounding plug

similar to the one in Figure C shown below. Changes to the attachment plug or

use of adaptors to other plugs must be done in accordance with local

regulations.

Parts and Service

Please contact service personnel or authorized Service Center using

original replacement parts and accessories for repairs. When calling

for support please have your Model and Serial Number available

for faster assistance.

Name Plate

The Model and Serial Number are located on the Name Plate. The Name

Plate is located on the back of the machine above the dump valve.

Unpacking the Machine

When your new machine is delivered, please carefully inspect both the

shipping carton and the machine for damages. If damage is evident,

save both the shipping carton and the machine for inspection by the

shipping company. Contact the carrier immediately to file a freight claim

if there is damage.

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Rally

1200

5

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WARNING: Failure to observe these

instructions

can cause personal injury to the machine

operator, and/or

bystanders.

Caution warnings are used to warn of immediate hazards

that cause severe personal injury or death.

Always wear eye protection, gloves, long sleeve shirt and pants.

To reduce the risk of fire, electrical shock, or injury:

1. Read quick start guide and manual prior to use.

2. Unplug machine before service.

3. Use only manufacturer recommended attachments

and replacement parts.

4. Never upgrade or repair this equipment without

authorization from the manufacturer.

5. Do not unplug the unit by pulling on the cord.

6. Do not run over the cord with any wheeled product.

7. Do not pull or carry by the cord.

8. Do not use if the cord is damaged.

9. Do not use in areas with flammable or combustible

material are present.

10. Do not allow to freeze.

11. Do not store on its side with liquids in the recovery or solution tanks.

12. Use only the appropriate handles to move and lift unit. Do not use

any other parts of this machine for this purpose.

13. Keep hair, loose clothing, fingers, and all parts of the body away from

all openings and moving parts.

14. Use extra care when using on stairs.

15. To reduce the risk of fire or electric shock, do not use this machine with

a solid-state speed control device.

16. The voltage and frequency indicated on the name plate must

correspond to the wall receptacle supply voltage.

17. When cleaning and servicing the machine, local or national regulations

may apply to the safe disposal of liquids which may contain: chemicals,

grease, oil, acid, alkaline, or other dangerous liquids.

Preparation

1. Remove furniture and other items from the area you are going to clean.

2. Vacuum carpet and upholstery, and remove debris.

3. Protect cabinets, walls and painted surfaces with drop cloths or plastic.

4. Inspect power cords for damage.

Operating Instructions

1. Fill Solution Tank. To use the Auto-Fill feature, hook up the male end

of a garden hose to the female adapter on the outside of the

solution tank and turn on the water supply. The float valve in the

tank will automatically turn off when the tank is full.

2. Plug in power cords: Extractor Model: Using two separate circuits/

breakers, plug in the grounded power cables as previously instructed

using the proper grounding techniques. The green indicator to the

right of the PSI gauge will illuminate and sound a tone when plugged

into separate circuits/breakers.

i. Activate the switched using the following steps:

ii. When the hoses and tool are attached, turn pump switch on.

iii. Pull the trigger on the wand until water runs through the lines.

If the pump does not prime, turn the pump switch off and

disconnect the hoses. Connect the supplied priming hose

and put the open end into the vacuum barb and turn on the

vacuum motor and solution pump. Seal the hose to the barb

with your hand until water is visible running through the hose.

Turn both switches on and repeat from step i.

3. If using the Pump-Out feature hook up the female end of a garden

hose to the male adapter on the motor base and run it to a sewer drain

(ex. Toilet, janitors sink). Turn on the Waste Pump switch.

4. Pressure Adjustment: Pressure will only show on the gauge while the

tool is being sprayed. When the tool is not being sprayed the

pressure will read 0 psi.

i. To decrease pressure, turn the black knob on the motor

base counter-clockwise.

ii. To increase pressure, turn the black knob on

the motor base clockwise.

iii. Make your adjustment and spray the tool to check the

pressure. Re-adjust as needed to set the desired

pressure.

5. To prevent motor or internal damage, use a foam control solution in the

recovery tank. Remember to check for buildup in both the recovery

and solution tanks!

6. Empty the recovery tank when the internal shut off switch disengages

the vacuum. Attach the 45° drain elbow to the drain spout located in

the back and lift the dump valve to empty the tank.

7. Squeeze the wand or tool’s trigger for 5 seconds after turning the

power

switches off to relive and existing line pressure.

8. When the machine is off: unplug the power cables, remove solution,

vacuum, auto-fill and auto-dump hoses, and empty the recovery tank

by attaching the 45° drain elbow.

Machine Storage

1. Before storing the machine, drain, rinse and dry both the tanks and

vacuum hoses of any residual water.

2. Store standing upright in a dry enclosed area.

3. Leave the recovery tank lid open for better air circulation.

4. If storing in freezing temperatures, take extra precautions to make

sure the machine and solution systems are completely drained and

dry.

Rally 1200

6

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Maintenance Schedule

To keep machine in good working condition, follow the below recommended

daily and weekly maintenance procedures. Relief valves should be replaced

annually. Unscrew the front screw to open the tank for internal

maintenance.

Filter Maintenance

The Rally 1200 has four filters that need to be checked and

cleaned after each week of use. Regular filter maintenance is a

simple way to extend the life of your machine.

Vacuum Stack Filter:

Located inside of the black vacuum tank is one vacuum stack. It has one

foam filter to help prevent waste material from getting into the vacuums and

cause damage. To maintain this filters:

1. Remove the recovery tank lid.

2. Reach in and pull out the black filters located in the top of

the vacuum stack.

3. Clean the filters under a faucet of any debris and check for

damage. If the filter is not damaged, place it back in the stack. If

filters is damaged and falling apart, replace it.

Pump Filter

The pump filter is a half-circle shaped screen located on the inside

bottom of the solution tank. To maintain filter:

1. Open solution tank lid.

2. Reach into solution tank and rotate the dome-shaped filter from

its brass nipple by rotating it counter clockwise.

3. Check filter for any debris or damage to screen. Rinse filter of

any debris or replace if damaged.

4. Place new or cleaned filter back onto brass nipple by

rotating it clockwise.

(Additional inline filter inside the machine)

Inline Pump Filter (additional Instructions)

1. Remove the screw that holds the solution tank and the base

together from the front of the machine.

2. Locate the inline filter on the clear solution hose, from the

solution tank to the pump. Take off the clear housing of the filter

by turning it counter clockwise

3. Check filter for any debris or damage to screen. Rinse filter of

any debris or replace if damaged.

4. Place new or cleaned filter back into housing and install housing back

into base by rotating it.

Pump Out Filter

1. Remove recovery tank lid.

2. Remove pump out filter by turning counter-clockwise.

3. Rinse the filter with water from the inside out.

4. Replace filter by turning clockwise.

5. Replace recovery tank lid.

Trouble Shooting

There is no power.

1. Plug power cord(s) in proper outlet(s).

2. If using two cords, make sure each is plugged into a separate circuit.

3. Check circuit breaker and reset if tripped. There should not be any

additional items in use on the same circuit as the machine and the

outlet must be a 20-amp circuit.

Pump does not work properly

1. Snap quick disconnects firmly together.

2. Check solution tank; may be empty.

3. Jets clogged, remove jet and flush clean.

4. Filters clogged, remove filters and rinse clean with water. One filter is

in the bottom of the recovery tank and the secondary filter is located in

the motor area. Be sure to unplug the machine and turn all switches to

the off position prior to cleaning.

5. If brass check valve is stuck, replace valve.

6. Check pump wire. May need to reconnect wire.

7. Switch plate may need to be replaced.

8. If pump motor brushes are worn, replace pump.

Vacuum motor does not work properly

1. Check that hose is tightly connected.

2. Close drain valve completely.

3. Secure the vacuum tank lid tightly.

4. If water is coming out of the vacuum motor, use a

low foaming detergent.

5. Clean upholstery tool or floor wand jets.

Maintenance item Daily Once a week

Clean and inspect tanks. X 

Clean and inspect hoses. X 

Check and clean internal filters by twisting off,

rinsing with clean water and replacing. X 

Check power supply cable. X 

Clean machine with all-purpose cleaner

and cloth. X 

Check spray nozzles. X 

Flush solution system with clean water X 

Remove float and shut-off screen from

tank and clean. Simply pull off.

X

Inspect vacuum hoses for holes and loose

cuffs.

X

Inspect spray pattern for clogging. If

clogged, remove spray tips and soak them in

a recommended liquid neutralizer for up to six

hours. To remove spray tip, twist spray tip body

counter-clockwise.

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X

Lubricate wheels with water resistant oil. X

Inspect machine for water leaks and loose

hardware.

X

Rally

1200

7

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NSS® Enterprises, Inc. Limited Warranty

Effective for machines purchased after August 1, 2015 (Revision S)

Warranty Registration

Register your new product by visiting www.nss.com and clicking on the “Product Registration” link.

Warranty Policy

NSS Enterprises, Inc. (NSS) warrants its new machines against defects in material and workmanship under normal use, service and maintenance (defined in the

NSS Operation and Maintenance Manuals) for the warranty period as detailed below. This warranty is limited to machines and products that are purchased from

an NSS Authorized Distributor or directly from NSS and is limited to the original end-user. Under this warranty, NSS will repair or replace, at its option, any covered

part which is found defective in material or workmanship during the applicable warranty term or until the hour meter reaches the specified amount, whichever is

first. This repair or replacement shall only be performed by an NSS Authorized Distributor or Service Center. All shipping charges for replacement parts or repaired

machines will be the responsibility of the original end-user. When requested, machines and/or parts must be returned to NSS for inspection to obtain this warranty.

NSS reserves the right for final determination of warranty coverage. Parts repaired or replaced under this warranty are warranted for the remainder of the original

warranty period. When covered, a maximum of 4 hours travel time will be allowed. When out of the continental USA, Labor, Freight and Travel may have different

considerations.

NSS will not be liable for any other or additional damages, including but not limited to indirect or special consequential damages arising out of or in connection with

the furnishing, performance, use or inability to use the machine. The buyer agrees and understands that the remedies provided under this limited warranty are the

sole and exclusive remedies available to the buyer. NSS reserves the right to change its warranty policy without notice.

Start date of warranty for MACHINES

The start date of this warranty is the purchase date by the original user, or six months from the date the machine was shipped from the factory, whichever is earlier.

Start date of warranty for BATTERIES, including those installed in machines at time of purchase

The warranty period for the batteries starts on the date of sale or 90 days after the machine was shipped from the factory, whichever is earlier. Batteries must be

recharged at least once every 90 days.

Exclusions

This warranty shall not apply to: (1) Damage incurred during shipment. (2) Any product that has been subject to misuse, abuse, negligence, overloading or

accident. (3) Improperly used products or use of the product for other than its intended purpose. (4) Failures due to lack of mandatory maintenance as described

in NSS Operation and Maintenance Manuals, Videotapes and/or Wall Charts. (E.g., lack of scheduled lubrication or inadequate flushing of chemical solutions.) (5)

Any machine modified from its original design (unless authorized by NSS) or repair services performed by non-authorized service centers. (6) Damage or failure

resulting from the use of corrosive or incompatible chemicals. (7) Replacement of ordinary wear items including but not limited to: bumpers, belts, carbon motor

brushes, electrical components exposed to moisture, filter bags, hoses, casters, wheels, gaskets, seals, cords, circuit breakers, switches, check valves, solenoids,

pumps, squeegee blades, M-1 fans and fan hoods, and shoes on NSS manufactured cast aluminum tools. (8) Machines using after-market parts not supplied by

NSS, including the ordinary wear items listed above.

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Icon Definitions

Caution

Readmanual

VacuumMotor

Pump

Heater



DualCircuitIndicator

ListenforTone

RecoveryTankPump‐out‐Pump

RecoveryTankFull‐DrainTank



RALLY1200SPECIFICATIONS

CAPACITY

SOLUTIONTANK12GALLONS(45.5LITERS)

RECOVERYTANK12GALLONS(45.5LITERS)

SOLUTIONPUMP

ADJUSTABLE,400TO1200PSI

VACUUMMOTORS

One2‐STAGE,TAPEREDFAN,2.1HP

SOUNDLEVEL

75Dba(ISO11201)

DIMENSIONS

HEIGHT39in(99cm)

LENGTH26in(66cm)

WIDTH17in(43cm)

WEIGHT

150lbs(68kg)

RALLY 1200 OPERATION MANUAL ORG 11-15 REV B 5-16 9094029

NSS

®

Enterprises, Inc.

3115 Frenchmens Road, Toledo, Ohio 43607

PHONE (419) 531-2121 FAX (419) 531-3761

mailus@nss.com www.nss.com