9094028 Rally 220, 220H & 500H Operation Manual Nss Carpet Extractor Operator

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OWNER’S MANUAL
12 GALLON EXTRACTOR
Designed, manufactured and assembled in the U.S.A.

Specifications
RALLY 220

RALLY 220H

RALLY 500H

3115 Frenchmens Road I Toledo, OH 43607 I Ph:(419)531-2121 I Fax:(419)531-3761 I www.nss.com

 

Table Of Contents
12-Gallon Quick Start Guide .................................................................................................................... 3
Grounding Instructions.............................................................................................................................. 4
Parts and Service ...................................................................................................................................... 4
Name Plate ................................................................................................................................................. 4
Unpacking the Machine ............................................................................................................................ 4
Caution / Warning symbols ...................................................................................................................... 4-5
Reducing risk of fire, electrical shock or Injury ..................................................................................... 5
Preparation ................................................................................................................................................. 5
Operating Instructions ............................................................................................................................... 5
Maintenance Schedule ............................................................................................................................. 6
Filter Maintenance ..................................................................................................................................... 6
Vacuum Stack filters.................................................................................................................................. 6
Pump filters & In-line Filter ....................................................................................................................... 6
Trouble shooting ........................................................................................................................................ 6
Pump does not work properly .................................................................................................................... 6
Extractor heater does not work properly.................................................................................................. 6
Vacuum motor does not work properly .................................................................................................... 6
Limited warranty policy ............................................................................................................................... 7
Return Material Authorization (RMA) Procedure .................................................................................. 7

2

12-gallon QUICK START GUIDE
Vacuum
hose
connection

Recovery tank access
Control panel

Complete hose & wand kit
(25 ft. vac & solution hoses and wand)
Roller
wheel

Hose
solution
connect

Cord
wrap

Optional wand holder
Dump valve

Indestructible
molded
body

Motor
Cool-air
Intake

Dump
valve
extender

Locking caster

Quick Start Machine Preparation
Switches

Hoses & Straps

Liquids detergent
only

Cleaning liquids

Vacuum & Solution hose

Dump valve closed
position
Stores into slot
below dump valve.

1
3
2
Make sure all
Assemble your vacuum
switches are in
& solution hose. Small loop
the OFF position. goes over small hose velcro
over hose. Large 5 straps,
one every five feet.

1 Cord Extractor | 2 Cord Extractor
Power Single Cord Machine

4

Pour liquid into front
1. Connect your hose to vacuum
cavity. (For best results
2. Solution hose
use 100° water) Do not
3. Push back locking sleeve, insert brass post,
use more chemical than
let locking sleeve cover spring back covering
directed. Over use
retaining balls
of chemical clogs
4. Push vacuum hose & cuff over 1.5” hose barb
jets, brass and reducing
heater performance.

Electrical Connection

No Power Dual Cord Machine

Use liquid detergents
only. Powder clogs
pumps + filters

HOT!
Wear eye
protection

GFI’s 1st plug in one cord.
2nd Cord must be on a seperate circuit. A light and
sound pulse will activate when you plug into a 2nd
circuit. If you do not hear a pulse tone move cord to other
outet until you obtain a 2nd pulse. Pump will not run
unless 2nd circuit light is on, no GFI outlets.
Plug into grounded outlets,
No GFI outlet.

Turn pump on

Dump valve
extender

CAUTION
Many surfaces are hot, wear protective
clothing

Wear
long sleeves

Wear gloves

HOT

Wear
long pants

HOT

HOT

Start Sequence 1,2,3,4,5
Pump test, prime machine

Prime 300 & 500 PSI

Heater Pre-Heat

Vacuum motor

DRY
Pull trigger until liquid
sprays from spray jets.
Pump and heater are now primed
with water or cleaning solution.

For 500 PSI units a
prime valve is located on
the front panel.
A. turn up to prime.
B. Spray for 30 seconds
C. Turn valve down to run position

Carpet Cleaning and wand use
After start sequence above

Upholstery

Never run heater
DRY or without
liquid. Throughout
the machine and
hose system.
Failure to do so,
will damage the heater.

Turn on both
vacuums motors.

Disposal of Water & You’re Finished

Disposing of dirty water
1. Unplug the extractor and back it
over a toilet or bucket

Reduce pressure to 100PSI

1. Start in the far corner and
plan your exit.

2. Slowly pull the dump-valve up
and dispose of the water to
the sewer system.

2. Do a series of 4’x6’ area
spraying forward and
extracting back. Overlap
by 2” on each stroke.
3. After your 4’x6’ area is done
go over it again vacuuming
only at a slow pace to
remove any missed liquids
to improve drying.

Now that the pump is
primed with water or
cleaning solution.
Turn heater on
for 5-minutes to Pre-Heat.

3. Remember to close it when done.
When doing upholstery it’s
important not to overwet, test
on an unseen area and
allow to dry prior to starting.

4. Never dispose of liquids on to
the soil, outdooor gutter or into
the environment.

3

When You’re finished

1. Take the vacuum hose off the wand
and put it into the front tank and
vacuum out the remaining cleaning
chemicals to the recovery tank, dump
the water into a bucket or toilet.
2. Run clean water (warm if possible)
throughout the machine to remove
cleaning chemicals from coating
internal hoses/jets.
3. Unplug the equipment, wipe it down
with clean cloth and soap and return
it to a safe storage area.

 

12 Gallon Extractor
Dear Customer:
Congratulations on the purchase of your new 12 Gallon Extractor.
Like any other piece of machinery or technology, extractors require the
proper maintenance and care to keep the product working over extended
use. Neglecting your machine, abusing it or not operating it properly can
void its warranty and prevent the machine from performing to the quality
and standard you’d expect.

220-240 Volt Grounding Instructions
This machine must be grounded. If it should malfunction or break-down,
grounding provides a path of least resistance for electrical shock. This machine is
equipped with a cord having an equipment grounding conductor and grounding
plug. The plug must be plugged into an appropriate outlet that is properly installed
in accordance with all local codes and ordinances. Do not remove ground pin; if
missing, replace plug before use.
Improper installation of the equipment-grounding conductor can result
in a risk of electric shock. Be sure to check with a qualified electrician
or service person if you are in doubt as to whether the outlet is properly
grounded. If the plug will not fit in the outlet have a qualified electrician or
service person install the proper plug on to the cord.

If you have any warranty concerns or questions, please review this manual
thoroughly or do not hesitate to contact your distributor. If there are
questions regarding maintenance, replacement or ordering parts please
contact an authorized Service Center.
Before using your extractor, please read this manually thoroughly.

This machine is for use on a nominal 220-240 volt circuit with a grounding plug
similar to the one in Figure C shown below. Changes to the attachment plug or
use of adaptors to other plugs must be done in accordance with local
regulations.

120 Volt Grounding Instructions
This machine must be grounded. If it should malfunction or break-down,
grounding provides a path of least resistance for electrical shock. This
machine is equipped with a cord having an equipment grounding conductor
and grounding plug. The plug must be plugged into an appropriate outlet
that is properly installed in accordance with all local codes and ordinances.
Do not remove ground pin; if missing, replace plug before use.
Improper installation of the equipment-grounding conductor can result
in a risk of electric shock. Be sure to check with a qualified electrician
or service person if you are in doubt as to whether the outlet is properly
grounded. If the plug will not fit in the outlet do not modify either the
plug or the machine’s cord, instead have a proper outlet installed by
a qualified technician.
This machine is for use on a nominal 120 volt circuit and with a grounding
plug similar to the one in Figure 1 below. If a proper outlet is not available,
follow the illustrations of Figure 2 & 3 to install a temporary-grounding
plug. This temporary work-around should be used only until a proper
outlet (Figure 1) can be installed by a qualified electrician. When and if
this type of adapter is employed, screw the adapter’s extended tab into
place with a metal screw. However, grounding adapters are not approved
for use in Canada. Again, be sure to check the grounding pin for damages
and replace if necessary. The Green, or Green-Yellow, wire in the cord is
the grounding wire. When replacing a plug, this wire must be attached to
only the grounding pin.

Parts and Service
Please contact service personnel or authorized Service Center using
original replacement parts and accessories for repairs. When calling
for support please have your Model and Serial Number available
for faster assistance.
Name Plate
The Model and Serial Number are located on the lower half of the back
of the machine near the power plugs and will be required for ordering
replacement parts.
Unpacking the Machine
When your new machine is delivered, please carefully inspect both the
shipping carton and the machine for damages. If damage is evident,
save both the shipping carton and the machine for inspection by the
shipping company. Contact the carrier immediately to file a freight claim
if there is damage.

4

12 Gallon Extractor

WARNING: Failure to observe these instructions
can cause personal injury to the machine operator, and/or
bystanders.
Caution warnings are used to warn of immediate hazards
that cause severe personal injury or death.
Always wear eye protection, gloves, long sleeve shirt and pants.
To reduce the risk of fire, electrical shock, or injury:

Operating Instructions
1. Fill the solution tank.
2. Attach female end of a solution hose to a wand or other tool and the
male end to the Extractor’s Quick Disconnect (QD).
3. Plug in power cords: Extractor Model: Using two separate
circuits/breakers, plug in the grounded power cables as previously
instructed using the appropriate grounding techniques. The amber
indicator to the left of the PSI gauge will illuminate and sound a tone
when plugged into separate circuits/breakers.
i. Activate the switches using the following steps:
ii. When the hoses are attached, turn Pump-Out Switch.
iii. (500psi only)The Prime Valve and Pressure Regulator are located on
the front right side of the solution tank and should be primed prior to
use. To prime the pump turn the valve to the Prime position for 30
seconds, and then turn horizontally to the Run position.
iv. Pull your wand’s trigger to ensure water is running through the lines
to avoid damage to the Pump and Heating unit (Extractor).
5. If the heater is to be used, prime the system first. Turn on the heater
switch and allow it to heat up for 5 minutes
6. To clean, make two dry passes for every one wet pass while working
away from the power cords. For optimal use or heavily soiled areas,
repeat wash steps in the opposite direction.
7. To prevent motor or internal damage, use a foam control solution in
the recovery tank. Remember to check for build-up in both the recovery
and solution tanks!
8. Empty the Recovery Tank when the internal shut off disengages the
vacuum. Attach the 45º drain elbow to the drain spout located in the
back and lift the dump valve to empty the tank.
9. Squeeze the wand or tool’s trigger for five seconds after turning the
power switches off to relieve any existing line pressure.
10. When the machine is off: unplug the power cables, remove
solution and vacuum hoses, and empty the recovery tank by
attaching the 45º drain elbow.
11. To empty the solution tank, twist off the solution tank drain cap located
on the back of the machine after use.

1. Read quick start guide and manual prior to use.
2. Unplug machine before service.
3. Use only manufacturer recommended attachments
and replacement parts.
4. Never upgrade or repair this equipment without
authorization from the manufacturer.
5. Do not unplug the unit by pulling on the cord.
6. Do not run over the cord with any wheeled product.
7. Do not pull or carry by the cord.
8. Do not use on wet surfaces.
9. Do not use if the cord is damaged.
10. Do not use in areas with flammable or combustible
materials are present.
11. Do not allow to freeze.
12. Do not store on its side with liquids in the recovery or solution tanks.
13. Use only the appropriate handles to move and lift unit. Do not use
any other parts of this machine for this purpose.
14. Keep hair, loose clothing, fingers, and all parts of the body away from
all openings and moving parts.
15. Use extra care when using on stairs.
16. To reduce the risk of fire or electric shock, do not use this machine with
a solid-state speed control device.
17. The voltage and frequency indicated on the name plate must
correspond to the wall receptacle supply voltage.
18. When cleaning and servicing the machine, local or national regulations
may apply to the safe disposal of liquids which may contain: chemicals,
grease, oil, acid, alkaline, or other dangerous liquids.

Machine Storage

Preparation
1. Remove furniture and other items from the area you are going to clean.
2. Vacuum carpet and upholstery, and remove debris.
3. Protect cabinets, walls and painted surfaces with drop cloths or plastic.
4. Inspect power cords for damage.

1. Before storing the machine, drain, rinse and dry both the tanks and
vacuum hoses of any residual water or solution.
2. Store standing upright in a dry, enclosed location.
3. Leave the recovery tank lid open for better air circulation.
4. If storing in freezing temperatures, take extra precautions to make sure
the machine and solution systems are completely drained and dry.

 

5

 

12 Gallon Extractor
Maintenance Schedule
Latches are located in the back to open the tank for internal maintenance.
To keep machine in good working condition, follow the below
recommended daily and weekly maintenance procedures. Relief valves
should be replaced annually.
Maintenance item

Daily

Pump Filters
The filter is a half-circle shaped screen located on the inside bottom
of the solution tank. To maintain filter:
1. Open solution tank lid.
2. Reach into solution tank and rotate the dome-shaped filter from
its brass nipple by rotating it counter clockwise.
3. Check filter for any debris or damage to screen. Rinse filter of
any debris or replace if damaged.
4. Place new or cleaned filter back onto brass nipple by
rotating it clockwise.
(Additional inline filter inside the machine)

Once a week

Clean and inspect tanks.

x

 

Clean and inspect hoses.

x

 

Check and clean internal filters by twisting off,
rinsing with clean water and replacing.

x

 

Check power supply cable.

x

 

Clean machine with all-purpose cleaner
and cloth.

x

 

Check spray nozzles.

x

 

Flush solution system with clean water

x

 

Remove float and shut-off screen from
tank and clean. Simply pull off.

 

x

Inspect vacuum hoses for holes and loose
cuffs.

 

x

Inspect spray pattern for clogging. If
clogged, remove spray tips and soak them in
a recommended liquid neutralizer for up to six
hours. To remove spray tip, twist spray tip body
counter-clockwise.

 

Lubricate wheels with water resistant oil.

 

x

Inspect machine for water leaks and loose
hardware.

 

x

Inline Pump Filter (additional Instructions)
1. Remove the screw that holds the solution tank and the base together
from the front of the machine.
2. Locate the inline filter on the clear solution hose, from the solution
tank to the pump. Take off the clear housing of the filter by turning
it counter clockwise
3. Check filter for any debris or damage to screen. Rinse filter of
any debris or replace if damaged.
4. Place new or cleaned filter back into housing and install housing back
into base by rotating it.
Trouble Shooting
There is no power.
1. Plug power cord(s) in proper outlet(s).
2. If using two cords, make sure each is plugged into a separate circuit.
3. Check circuit breaker and reset if tripped. There should not be any
additional items in use on the same circuit as the machine.
4. For 120 Volt machines only - The outlet must be a 20-amp
circuit.

x

Pump does not work properly
1. Snap quick disconnects firmly together.
2. Check solution tank; may be empty.
3. Jets clogged, remove jet and flush clean.
4. Filters clogged, remove filters and rinse clean with water. One filter is
in the bottom of the recovery tank and the secondary filter is located in
the motor area. Be sure to unplug the machine and turn all switches to
the off position prior to cleaning.
5. If brass check valve is stuck, replace valve.
6. Check pump wire. May need to reconnect wire.
7. Switch plate may need to be replaced.
8. If pump motor brushes are worn, replace pump.

Filter Maintenance
All Extractor models have four filters that need to be checked and cleaned
after each week of use. Regular filter maintenance is a simple way to
extend the life of your machines.
Vacuum Stack Filters:
Located inside of the black vacuum tank are two vacuum stacks. Each
stack has one foam filter to help prevent waste material from getting into
the vacuums and cause damage. To maintain these filters:
1. Remove the recovery tank lid.
2. Reach in and pull out the two black filters located in the top of
the vacuum stacks.
3. Clean the filters under a faucet of any debris and check for damage.
If the filters are not damaged, place them back in the stacks. If filters
are damaged and falling apart, replace them.

Extractor heater does not work properly
1. Check circuit breaker in the building electrical panel.
2. Heating element may need to be replaced.
3. Plug is in a GFI and the GFI is in the off position (popped)
Vacuum motor does not work properly
1. Check that hose is tightly connected.
2. Close drain hose valve completely.
3. Secure the vacuum tank tightly.
4. If water is coming out of the vacuum motor, use a
low foaming detergent.
5. Clean upholstery tool or floor wand jets.

6

 

12 Gallon Extractor
NSS® Enterprises, Inc. Limited Warranty
Effective for machines purchased after August 1, 2015 (Revision S)
Warranty Registration
Register your new product by visiting www.nss.com and clicking on the “Product Registration” link.
Warranty Policy
NSS Enterprises, Inc. (NSS) warrants its new machines against defects in material and workmanship under normal use, service and maintenance (defined in the
NSS Operation and Maintenance Manuals) for the warranty period as detailed below. This warranty is limited to machines and products that are purchased from
an NSS Authorized Distributor or directly from NSS and is limited to the original end-user. Under this warranty, NSS will repair or replace, at its option, any covered
part which is found defective in material or workmanship during the applicable warranty term or until the hour meter reaches the specified amount, whichever is
first. This repair or replacement shall only be performed by an NSS Authorized Distributor or Service Center. All shipping charges for replacement parts or repaired
machines will be the responsibility of the original end-user. When requested, machines and/or parts must be returned to NSS for inspection to obtain this warranty.
NSS reserves the right for final determination of warranty coverage. Parts repaired or replaced under this warranty are warranted for the remainder of the original
warranty period. When covered, a maximum of 4 hours travel time will be allowed. When out of the continental USA, Labor, Freight and Travel may have different
considerations.
NSS will not be liable for any other or additional damages, including but not limited to indirect or special consequential damages arising out of or in connection with
the furnishing, performance, use or inability to use the machine. The buyer agrees and understands that the remedies provided under this limited warranty are the
sole and exclusive remedies available to the buyer. NSS reserves the right to change its warranty policy without notice.
Start date of warranty for MACHINES
The start date of this warranty is the purchase date by the original user, or six months from the date the machine was shipped from the factory, whichever is earlier.
Start date of warranty for BATTERIES, including those installed in machines at time of purchase
The warranty period for the batteries starts on the date of sale or 90 days after the machine was shipped from the factory, whichever is earlier. Batteries must be
recharged at least once every 90 days.
Exclusions
This warranty shall not apply to: (1) Damage incurred during shipment. (2) Any product that has been subject to misuse, abuse, negligence, overloading or
accident. (3) Improperly used products or use of the product for other than its intended purpose. (4) Failures due to lack of mandatory maintenance as described
in NSS Operation and Maintenance Manuals, Videotapes and/or Wall Charts. (E.g., lack of scheduled lubrication or inadequate flushing of chemical solutions.) (5)
Any machine modified from its original design (unless authorized by NSS) or repair services performed by non-authorized service centers. (6) Damage or failure
resulting from the use of corrosive or incompatible chemicals. (7) Replacement of ordinary wear items including but not limited to: bumpers, belts, carbon motor
brushes, electrical components exposed to moisture, filter bags, hoses, casters, wheels, gaskets, seals, cords, circuit breakers, switches, check valves, solenoids,
pumps, squeegee blades, M-1 fans and fan hoods, and shoes on NSS manufactured cast aluminum tools. (8) Machines using after-market parts not supplied by
NSS, including the ordinary wear items listed above.

7

Icon Definitions
 
Caution 

Dual Circuit Indicator 

Read manual 

Listen for Tone 

Vacuum Motor 

Prime pump 

Pump 

Pump – Run 

Heater 

Recovery Tank Full ‐ Drain Tank 

RALLY 220 / 220H / 500H SPECIFICATIONS
CAPACITY 
SOLUTION TANK 
RECOVERY TANK 
SOLUTION PUMP 
220 / 220H 
500H 
VACUUM MOTORS
220 / 220H 
500H 
HEATER 
220H / 500H 
SOUND LEVEL 
220 / 220H / 500H 
DIMENSIONS 
HEIGHT 
LENGTH 
WIDTH 
WEIGHT 
220 
220H 
500H 

12 GALLONS (45.5 LITERS)
12 GALLONS (45.5 LITERS)
220 PSI
ADJUSTABLE, 220 TO 500 PSI
DUAL PARALLEL 2‐STAGE, 1.25 HP
DUAL PARALLEL 3‐STAGE, 1.75 HP
2000 WATT
75 Dba (ISO 11201)
39 in (99 cm)
26 in (66 cm)
17 in (43 cm)
86 lbs (39 kg)
106 lbs (48 kg)
127 lbs (57.5 kg)

NSS® Enterprises, Inc.
3115 Frenchmens Road, Toledo, Ohio 43607
PHONE (419) 531-2121 FAX (419) 531-3761
mailus@nss.com
www.nss.com

RALLY 220, 220H & 500H OPERATION MANUAL

Orig. 10-15 REV B 5-16

PART NUMBER 9094028



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