TAIDOC TECHNOLOGY 4121001 Blood Glucose /Multi-Functional Monitoring System User Manual

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Date Submitted	2017-02-07 00:00:00
Date Available	2017-08-07 00:00:00
Creation Date	2017-02-03 16:14:30
Document Lastmod	2017-02-03 16:14:34
Document Title	User Manual

ActiveCare
TD-4121
Blood Glucose
Multi-Functional Monitoring System
Owner’s Manual
2
Dear Owner of ActiveCare TD-4121
Blood Glucose Monitoring System Owner:
Thank you for purchasing the ActiveCare TD-4121 Blood Glucose Monitoring
System. This manual provides important information to help you use the system
properly. Before using this product, please read the following instructions
thoroughly and attentively.
Regular monitoring of your blood glucose levels can help you and your doctor
gain better control of your diabetes. You can use the ActiveCare TD-4121 to
easily monitor your blood glucose levels by yourself anywhere and anytime.
If you have other questions regarding this product, please contact the local
customer service or place of purchase for assistance.
IMPORTANT SAFETY PRECAUTIONS
READ BEFORE USE

The meter and lancing device are for single patient use. Do not share them

with anyone, including other family members! Do not use on multiple patients!
All parts of the kit are considered biohazardous and can potentially transmit
infectious diseases, even after you have performed cleaning and disinfection.

Do NOT use this device to be close to your head since GPRS will be
activated under two conditions to prevent any body damages.

Pressing phone call button, or

Uploading data after completion of measurement within 10 minutes
1. Use this device ONLY for the intended use described in this manual.
2. Do NOT use accessories which are not specified by the manufacturer.
3. Do NOT use the device if it is not working properly or if it is damaged.
4. Do NOT, under any circumstances, use the device on neonates or infants.
5. This device does NOT serve as a cure for any symptoms or diseases. The
data measured is for reference only.
6. Before using this device to test blood glucose, read all instructions thoroughly.
Carry out all the quality control checks as directed.
7. Keep the device and testing equipment away from young children. Small items
such as the test strips, lancets and vial caps are choking hazards.
8. Use this device in a dry environment. Be aware of the presence of synthetic
materials, such as clothing, carpets and so on, which might give rise to
damaging static discharges that may produce incorrect results.
9. Do NOT use this instrument in close proximity to sources of strong
electromagnetic radiation, as these may interfere with the accurate operation.
10. Proper maintenance and periodically control solution test are essential to the
durability of your device. If you are concerned about its accuracy, please
contact TaiDoc or place of purchase for help.
Action upon Delivery: Unpacking; checking delivery for completeness; checking
for damage during transport.
KEEP THESE INSTRUCTIONS IN A SAFE PLACE
TABLE OF CONTENTS
IMPORTANT SAFETY PRECAUTIONS .......................................................... 4
BEFORE YOU BEGIN ..................................................................................... 7
Important Information ............................................................................. 7
Intended Use ........................................................................................... 8
Test Principle .......................................................................................... 8
Contents of System ................................................................................ 9
Meter Overview ..................................................................................... 10
Display Screen ...................................................................................... 11
Test Strip ............................................................................................... 12
SETTING THE METER .................................................................................. 13
Meter Setting ......................................................................................... 13
Calling .................................................................................................... 19
Touchscreen Calibration ...................................................................... 22
BEFORE TESTING ....................................................................................... 23
Control Solution Testing ...................................................................... 23
Performing a Control Solution Test..................................................... 23
TESTING WITH BLOOD SAMPLE ............................................................... 25
Preparing the Lancing Device for Blood Testing ............................... 25
Preparing the Puncture Site ................................................................. 25
Performing a Blood Glucose Test ....................................................... 29
Reviewing Memory Record .................................................................. 32
MAINTENANCE ............................................................................................ 33
Battery ................................................................................................... 33
Recharging the Battery ........................................................................ 33
Caring for Your Meter ........................................................................... 34
Caring for Your Test Strips ................................................................... 34
Important Control Solution Information .............................................. 36
SYSTEM TROUBLESHOOTING ................................................................... 37
Result Readings .................................................................................... 37
Error Messages ..................................................................................... 37
Troubleshooting .................................................................................... 39
DETAILED INFORMATION ........................................................................... 40
SPECIFICATIONS ......................................................................................... 40
SYMBOL INFORMATION .............................................................................. 42
BEFORE YOU BEGIN
Important Information
 Severe dehydration and excessive water loss may cause readings which are
lower than actual values. If you believe you are suffering from severe
dehydration, consult a healthcare professional immediately.
 If your blood glucose results are lower or higher than usual, and you do not have
any symptoms of illness, first repeat the test. If you have symptoms or continue
to get results which are higher or lower than usual, follow the treatment advice of
your healthcare professional.
 Use only fresh capillary whole blood samples to test your blood glucose. Using
other substances will lead to incorrect results.
 If you are experiencing symptoms that are inconsistent with your blood glucose
test results and you have followed all the instructions given in this owner’s
manual, contact your healthcare professional.
 We do not recommend using this product on severely hypotensive individuals or
patients in shock. Readings which are lower than actual values may occur for
individuals experiencing a hyperglycaemic-hyperosmolar state, with or without
ketosis. Please consult the healthcare professional before use.
The measurement unit used for indicating the concentration of blood or plasma
glucose can either have a weight dimension (mg/dL) or a molarity (mmol/L). The
approximate calculation rule for conversion of mg/dL in mmol/L is as following:
mg/dL
mmol/L
Divided by 18
Times 18
For example:
1) 120 mg/dL ÷ 18 = 6.6 mmol/L
2) 7.2 mmol/L x 18 = 129 mg/dL approximately.
= mmol/L
= mg/dL
Intended Use
This system is intended for use outside the body (in vitro diagnostic use) by
people with diabetes. It is designed for home use and by health care professionals
in clinical settings as an aid to monitoring the effectiveness of diabetes control. It
is intended to be used for the quantitative measurement of glucose (sugar) in
fresh capillary whole blood samples (from the finger, palm, forearm and upper arm)
and from venous whole blood. This system is intended to be used by a single
person and should not be shared.
It should not be used for the diagnosis of, or screening for diabetes, or testing on
neonates.
Professionals may test with capillary and venous blood sample; home use is
limited to capillary whole blood testing.
Test Principle
Your system measures the amount of sugar (glucose) in whole blood. The
glucose testing is based on the measurement of electrical current generated by
the reaction of glucose with the reagent of the test strip. The meter measures the
current, calculates the blood glucose level, and displays the result. The strength of
the current produced by the reaction depends on the amount of glucose in the
blood sample.
Contents of System
Your new ActiveCare system kit includes:
1. Meter
2.
3.
4.
5.
6.
7.
Owner’s Manual
Quick Start User Guide
Test Strips
Protective wallet
1 x 3.7V Li- Polymer rechargeable battery
Lancet
NOTE:
If any items are missing from your kit or opened prior to use, please contact local
customer services or place of purchase for assistance.
Meter Overview
1. Test Strip Slot with Strip Indication Light
Insert test strip here for testing.
2. Power Button
Press to turn on/off the meter.
3. Recharge Indicator
4. USB Port (only for charge)
For battery recharge
5. Home Button
To enter the meter function, and click for confirmation or exit.
6. Display Window and Touchscreen
The touchscreen allow users to interact with what is displayed directly by the
finger.
7. Test Strip Ejector
Eject the used test strip by pushing up this button.
8. Microphone
9. Emergency Call Button
Press to call the service center directly for further assistance or critical health
condition.
10
Display Screen
The display window and touchscreen allows you to interact with what is displayed.
The meter features 4 main functions: measuring, calling, memory and setting,
which are shown on the main page. Other icons on the Main Page are introduced
as below:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Battery
Alarm Icon
Time
Flight Icon
GPRS Signal
Date
Measuring
Memory
Setting
10. Calling
Indicator
Meaning / You can do this
The welcome screen that appears when you turn on the
meter.
Measuring:
Perform your blood glucose tests.
Memory:
Review your glucose test results.
11
Setting:
Set up date, time, reminder alarm, measuring units,
displayed languages and so on.
You may also turn on/off airplane mode from here.
Calling:
Call out to the service center or answer phone calls. This
function activates for only 10 minutes after each
measurement, allowing the service center to contact with
users directly.
Test Strip
Absorbent Hole
Apply a drop of blood here.
The blood will be automatically absorbed.
Confirmation
Window
This is where you confirm
if enough blood has been
applied to the absorbent hole in
the test strip.
Test Strip Handle
Hold this part to insert the
test strip into the slot.
Contact Bars
Insert this end of the
test strip into the meter.
Push it in firmly until it will
go no further.
Attention
 The front side of test strip should face up when you insert test
strip.

Test results might be wrong if the contact bar is not fully
inserted into the test slot.
12
NOTE:
The ActiveCare TD-4121 should only be used with ActiveCare Blood Glucose
Test Strips. Using other test strips with this system can produce inaccurate results.
SETTING THE METER
Before using your meter for the first time, you should check and update these
settings.
The touchscreen allows users to communicate with the meter by simply tapping
on the screen with fingers.
Meter Setting
1.
Start with the system off.
Press the power button for 1 second to activate the meter.
The meter displays ActiveCare logo with a loading bar showing the process
of time/date synchrony.
You will see the main page, showing 4 features:
(calling),
(memory) and
(measuring),
(setting), on the display.
NOTE:
 The backlight of the meter will turn low if the meter is idle for 1 minute.
 If continually left idle with low backlight for another 10 minutes, the meter
will then enter the halt state, as if the meter is turned off. Press the power
button for 1 second to restart the system.
 Press the power button for 3 seconds to turn off the meter.
13
2.
Tap on
, and there are 6 sections: airplane mode, measuring units, volume,
time/date, reminder alarms and language on display.
Airplane Mode
The airplane mode will terminate the meter’s cellular telephony and
transmitting functions.
1. Tap on
to enter the airplane mode setting page.
2. Tap on the preferred mode (airplane or general) for preference.
Select the airplane mode when necessary, or “general mode” to activate
the meter’s telecommunication function.
3. Tap on
to save and exit.
Note:
The airplane mode allows users to measure their blood glucose values in flight or
in places where radio-frequency signal transmission must be suspended. The
measuring result will be saved in the memory, and later be transmitted to the
server when the meter is set in the general mode with available GPRS signals.
14
Measuring Units
1.
Tap on
to set the measuring unit.
There are two measuring units to choose from: mg/dL and mmol/L.
2.
Tape on the desired one and
to save and exit.
Volume
1. Tape
to set up the volume.
2. Tape on the “+” or “-” to adjust the volume.
3. Tap on
to save and exit.
15
Time and Date
There are two ways to set date and time: automatic or manually.
IN AUTOMATIC MODE:
to set time and date. Choose the “12” or “24” bar to set
1. Tap on
your preferred time system.
2. Tap on automatic mode. In this mode, time and date are synchronized
once the meter’s GPRS (General Packet Radio Service) is in service.
Please contact your mobile communication providers for further
information on GPRS.
3. Tap on
to save the setting and exit.
IN MANUALLY MODE:
1. Tap on
2. Tap on
3. Tap
or
if to select the manually mode.
to save the setting.
to continue setting time.
4. Tap on
or
to set time.
5. Tap on
to save and exit.
16
Reminder Alarms
1. Tap on
to set the alarm.
You may set up any or all of the reminder alarms (1 - 4).
2. Tap on □ to put/remove
3. Tap
as set/cancel the reminder alarm.
on to set the time by tapping on
or
. In 12-hour time setting,
you may choose from AM and PM along with time adjustment.
4. Tap on
to save and exit.
5. Press the home button to leave the alarm setting page and back to the main
page.
Note:
At the time of your alarm, the meter will beep. Please tap on
or press the
home button to dismiss the alarm. If not, the alarm will continue beeping for 10
minutes.
17
Language
1. Tap
to set the displayed language. The default language is English.
2. Tap on the preferred language bar.
3. Tap
to save and exit.
Congratulations! You have completed all settings!
NOTE:
These parameters can ONLY be changed in the setting mode.
18
Calling
ActiveCare TD-4121 Blood Glucose Monitoring System is equipped with
GPRS (General Packet Radio Service) that allows users to call out directly to
the service center, receive calls and stream data to the server.
Calling feature is activated under 3 conditions and functional for 10 minutes
only.
1.
After every blood glucose measurement:
To transmit the test result to the server. The service center will phone in if
the uploaded result is atypical.
2.
At 6 o’clock every morning:
To transmit data to the server automatically, providing that the meter is not
in the airplane mode.
3.
Emergency:
Whenever the call button at the back of the monitor is triggered.
The following display will be shown in the calling page:
MESSAGE
WHAT IT MEANS
Appears when the calling function is initiating.
Wait for a few seconds to proceed.
Appears when the meter calls out to the service center.
19
MESSAGE
WHAT IT MEANS
Appears when a call is connected.
Tap on
to end the call.
Appears a call comes in.
Tap on
to take or
to reject the call.
Appears when you are answering the phone.
Tap on “-” or “+” to adjust the volume.
Tap on
to hang up the phone.
Appears when the meter is searching for available GPRS
signal for data transmission.
Data is loading.
20
MESSAGE
WHAT IT MEANS
Loading is completed.
Note:




Press the emergency button when necessary. The emergency button at the
back of the meter is designed for users to contact the service center in time of
emergency, for instance, critical healthy condition, for immediate assistance.
The phone number of the service center is programmed prior to your receipt
of the meter. If not, please contact the customer service for assistance.
Please contact your service provider for the mini-SIM Card and information
such as connection speed, limitation and charges. The connection quality
may vary from each service provider.
The calling and data transmission features are disabled when the meter is set
in the airplane mode.
21
Touchscreen Calibration
Perform touchscreen calibration when you find the meter fails to respond
properly.
1.
2.
3.
4.
5.
Start with the meter off. Press the power button for 1 second to start the meter.
Wait for the main page to appear.
At the main page, press the power button for 1 second to put the meter into
the halt state.
At the halt state, press the home button. Then, keep on pressing the home
button with another finger pressing the power button for 1 second. Then
release both fingers at the same time.
Tap on the center of
accordingly. Frist one will be seen on the upper left
corner. The next one will appear on the bottom left and so on. You will have to
tap on 4 of them in total.
If the main page comes up, that means your calibration is completed. If not,
please repeat step 4 until you finish the calibration.
22
BEFORE TESTING
Control Solution Testing
ActiveCare Control Solution contains a known amount of glucose that reacts with
test strips and is used to ensure your meter and test strips are working together
correctly.
WHEN TO CONDUCT A CONTROL SOLUTION TEST:
 You first receive the meter.
 Routinely check the meter and test strips at least once a week.
 You begin using a new vial of test strips.
 You suspect the meter or test strips are not working properly.
 Your blood glucose test results are not consistent with how you feel.
 If you think the results are not accurate while practicing the testing process.
 You have dropped or think you may have damaged the meter.
Performing a Control Solution Test
1. Start with the meter off. Press the power button for 1 second to turn on the
meter. Wait for the main page to appear.
2. To start the measuring process.
There are two ways to begin measuring:
A. Insert the test strip directly, or
B. At the main page, tap on
to enter the measuring page.
Wait for the meter to display the test strip symbol.
3. Select QC to mark this test as a control solution test
In QC mode, the meter will store your test result in the memory. Please make
sure to mark this test as a control solution test.
WARNING:
When conducting the control solution test, you must mark it so that the test result
will not be mixed with the blood glucose TEST RESULTS stored in the memory.
23
3. Apply control solution
Shake the control solution vial thoroughly before use.
Squeeze out a drop and wipe it off, then squeeze out
another drop and place it on the tip of the vial cap.
Hold the meter to move the absorbent hole of the test strip
to touch the drop. Once the confirmation window fills
completely, the meter will begin counting down.
To avoid contaminating the control solution, do not directly apply control solution
onto a strip.
4. Read and compare the result
The control solution test result will appear on the display in seconds. Compare this
result with the range printed on the test strip vial and it should fall within this range.
If not, please read the instructions again and repeat the control solution test.
Out-of-range Results
If you continue to have test results fall outside the range printed on the test strip
vial, the meter and strips may not be working properly. Do NOT test your blood.
Contact the service center for help.
NOTE:
 The control solution range printed on the test strip vial is for control solution use
only. It is not a recommended range for your blood glucose level.
 See the Maintenance section for important information about your control
solutions.
24
TESTING WITH BLOOD SAMPLE
WARNING:
To Reduce the Chance of Infection
 The meter and lancing device are for single use. Never share a lancet or the
lancing device.
 Always use a new, sterile lancet. Lancets are for single use only.
 Avoid getting hand lotion, oils, dirt, or debris in or on the lancets and the lancing
device.
 Wash and dry your hands thoroughly after handling the meter, lancing device,
and test strips to prevent infection. For more information, please refer to the
“Cleaning and Disinfection” section.
 If the meter is being operated by a second person who is providing testing
assistance to the user, the meter and lancing device should be decontaminated
prior to use by the second person.
 If patient is being assisted with glucose meter testing, the assistant should wear
gloves throughout. Additionally, the assistant should clean and disinfect meter
between each use.
Preparing the Lancing Device for Blood Testing
Please follow the instructions in the lancing device insert for collecting a
blood sample.
Preparing the Puncture Site
Stimulating blood perfusion by rubbing the puncture site before blood extraction
has a significant influence on the glucose value obtained.
Blood from a site that has not been rubbed exhibits a measurably different
glucose concentration than blood from the finger. When the puncture site was
rubbed prior to blood extraction, the difference was significantly reduced.
Please follow the suggestions below before obtaining a drop of blood:
 Wash and dry your hands before beginning.
 Select the puncture site either at fingertips or another body parts (please see
section “Alternative Site Testing” (AST) on how to select the appropriate sites).
25
 Rub the puncture site for about 20 seconds before penetration.
 Clean the puncture site using cotton moistened with 70% alcohol and let it air
dry.
 Fingertip testing
Press the lancing device’s tip firmly against the lower
side of your fingertip. Press the release button to prick
your finger, then a click indicates that the puncture is
complete.
 Blood from sites other than the fingertip
Replace the lancing device cap with the clear cap for AST. Pull the cocking control
back until it clicks. When lancing the palm, the forearm, and the upper-arm, you
must avoid lancing the areas with obvious veins because of excessive bleeding.
NOTE:
 Choose a different spot each time you test. Repeated punctures at the same
spot may cause soreness and calluses.
 Please consult your health care professional before you begin AST.
 It is recommended that you discard the first drop of blood as it might contain
tissue fluid, which may affect the test result.
26
Alternative Site Testing
Important: There are limitations with AST (Alternative Site Testing). The
alternative site testing of the system can only be used in during steady-state
blood glucose conditions. Please consult your health care professional
before you perform AST.
Measurements from alternative site testing should never be used to
calibrate a continuous glucose monitoring systems (CGMs) or entered into
insulin dose calculators for insulin dosing recommendations.
What is AST?
Alternative site testing (AST) means that
people use parts of the body other than the
fingertips to check their blood glucose levels.
This system allows you to test on the palm, the
forearm, or the upper arm with results
equivalent to fingertip testing.
What is the advantage?
Fingertips feel pain more readily because they
are full of nerve endings (receptors). At other
body sites, since nerve endings are not so
condensed, you will not feel as much pain as
on the fingertips.
When to use AST?
Food, medication, illness, stress and exercise can affect blood glucose levels.
Capillary blood at the fingertip reflects these changes faster than capillary blood at
other sites. Thus, when testing blood glucose during or immediately after a meal,
physical exercise, or any other event, take a blood sample from your finger
only.
27
We strongly recommend that you perform AST ONLY at the following times:
 In a pre-meal or fasting state (more than 2 hours since the last meal).
 Two hours or more after taking insulin.
 Two hours or more after exercise.
Do NOT use AST if:
 You think your blood glucose is low.
 You are unaware of hypoglycemia.
 You are testing for hyperglycemia.
 Your AST results do not match the way you feel.
 Your routine glucose results often fluctuate.
28
Performing a Blood Glucose Test
Please have the meter, test strips, lancets and lancing device ready before you
start performing blood glucose tests.
1.
Starting with the meter off. Press the power button to activate the meter. Or
you may directly insert the test strip into the strip slot to start measuring.
When the main page appears, tap on
measurement procedure
2.
to initiate the blood glucose
Perform the blood glucose test as directed on the display.
Insert a test strip.
3.
Obtaining a blood sample
Use the pre-set lancing device to puncture the desired site.
After penetration, discard the first drop of blood with a clean cotton swab.
Gently squeeze the punctured area to obtain another drop of blood. Be
careful NOT to smear the blood sample.
29
4.
Apply blood onto the strip
Hold the blood drop to touch the absorbent hole of the test strip and blood
will be drawn in automatically.
Make sure to provide the minimum required sample volume to fill the
confirmation window completely with blood before your finger leaves the
absorbent hole or meter will give inaccurate glucose results.
5.
Wait a few seconds for the measurement to process.
When the page of measuring mode appears, tap on
or
to choose
the mode that fits you the best: General or after/before breakfast, lunch or
dinner. The meter provides you with 8 modes for measuring: General, QC,
along with before and after each meal (breakfast, lunch and dinner)
respectively.
When your preferred measuring mode is included in the green column, tap on
for the next step.
Then, you will see the measuring result on the display.
30
6.
Data Transmission
The measuring data will be uploaded to the server after every measurement,
providing that the meter’s GPRS is in service.
If GPRS is not in service or connection fails, the measurement data will be
stored in the memory and waited to be uploaded at 6 o’clock every morning.
7.
Tap on
or press home button to exit and back to the main page.
8.
Eject the used test strip and remove the lancet
9.
Eject the test strip by sliding up the eject button on the side. Use a sharp bin
to dispose of used test strips.
NOTE:
 Do not press the punctured site against the test strip or try to smear the blood.
 If you do not apply a blood sample to the test strip within 10 minutes, the meter
will automatically turn into the halt state. You must remove and reinsert the test
strip to start a new test.
 Do not leave the absorbent hole until the confirmation window is filled with
blood.
 NEVER try to add more blood to the test strip after the drop of blood has moved
away. Discard the used test strip and retest with a new one.
 If you have trouble filling the confirmation window, please contact your health
care professional or the local customer service for assistance.
Always follow the instructions in the lancing device insert when removing
the lancet.
31
WARNING:

The used lancet and test strip may be biohazards. Please discard them
carefully according to your healthcare provider’s instructions.

Wash and dry your hands thoroughly after handling the meter, lancing device,
and test strips to avoid contamination. For more information, please refer to
the “Cleaning and Disinfection” section.
Reviewing Memory Record
The meter stores the most recent blood glucose test results, up to 450 sets, along
with respective dates and times in the memory feature.
If the memory bank is full, the latest result will overwrite the oldest one.
1.
Turn on the Meter
Start with the meter off. Press and release the power button to activate the
meter. Wait for the main page to show up.
2.
Enter the memory feature
Tap on
3.
to enter the memory feature.
Review Records
Tap on
or
to review the stored records.
The right icon shows the measuring mode: before or after a meal. For the
record taken in the general mode, the right corner is left empty.
: Before each meal
: After each meal
: The record has sent to the
server.
4. Exit the memory feature
Press the home button to exit and back to the main page.
32
NOTE:
If using the meter for the first time, You will find “”Empty” showing on the display,
indicating that there is no test result in the memory.
MAINTENANCE
Battery
Your meter comes with one 3.7V Li-Polymer rechargeable battery.
Please recharge the meter if the battery icon on the upper right flickers. That
means the battery is low.
The meter will shut down immediately once the battery is dead.
Recharging the Battery
There are 2 ways to charge the internal battery in your meter:

Plug the meter into a powered-on computer or laptop with a Micro-USB cable.

Use an AC power adapter. Plug the meter into a wall outlet to initiate the
charging process.
The battery charging indication will light red when charging is in process. When
the indicator light green, it means the battery is full. You may now remove the USB
cable.
You may also refer to the battery icon on the upper right for the capacity of the
battery.
NOTE:
 Recharging the battery affects neither the test result stored in the memory, nor
the functions other than glucose measuring.
 Measuring during battery recharging is prohibited.
 The AC power adapter and the micro-USB cable may not come with the kit.
They may be purchased separately. It is recommended to use the AC adapter
of MEAN WELL (Model No.: GSM06E05-TD) which provides 6 Watts of
continuous output power. The wide operating voltage is 100 to 240 VAC, 47 to
63 Hz.
33
Caring for Your Meter
To avoid the meter and test strips attracting dirt, dust or other contaminants,
please wash and dry your hands thoroughly before and after the measurement.
Cleaning
1. To clean the meter exterior, wipe it with a cloth moistened with tap water or
a mild cleaning agent, then dry the device with a soft dry cloth. Do NOT
rinse with water.
2. Do NOT use organic solvents to clean the meter.
Meter Storage
 Storage conditions: -20℃ to 60℃ (-4℉ to 140℉), below 95% relative
humidity.
 Always store or transport the meter in its original storage case.
 Avoid dropping and heavy impact.
 Avoid direct sunlight and high humidity.
Meter Disposal
The used meter should be treated as contaminated that may carry a risk of
infection during measurement. The batteries in this used meter should be
removed and the meter should be disposed in accordance with local
regulations.
The meter falls outside the scope of the European Directive
2002/96/EC-Directive on waste electrical and electronic equipment (WEEE).
Caring for Your Test Strips

Storage conditions: 2℃ to 30℃ (35.6℉ to 86℉) and below 85% relative




humidity. Do NOT freeze.
Store your test strips in their original vial only. Do not transfer to another
container.
Store test strip packages in a cool dry place. Keep away from direct sunlight
and heat.
After removing a test strip from the vial, immediately close the vial cap tightly.
Touch the test strip with clean and dry hands. Use each test strip immediately
after removing it from the vial.
34



Do not use test strips beyond the expiration date. This may cause inaccurate
results.
Do not bend, cut, or alter a test strip in any way.
Keep the strip vial away from children since the cap and the test strip may be
a choking hazard. If swallowed, promptly see a doctor for help.
For further information, please refer to the test strip package insert.
35
Important Control Solution Information

Use only ActiveCare control solutions with your meter.

Do not use the control solution beyond the expiration date or 3 months after
first opening. Write the opening date on the control solution vial and discard



the remaining solution after 3 months.
It is recommended that the control solution test be done at room temperature
20°C to 25°C (68°F to 77°F). Make sure your control solution, meter, and test
strips are at this specified temperature range before testing.
Shake the vial before use, discard the first drop of control solution, and wipe
off the dispenser tip to ensure a pure sample and an accurate result.
Store the control solution tightly closed at temperatures between 2°C to 30°C
(35.6°F to 86°F). Do NOT freeze.
NOTE:


Do NOT clean and disinfect the meter while performing tests.
If the meter is being operated by a second person, the meter and lancing
device should be decontaminated prior to use by the second person.

Do NOT allow cleaning and disinfecting solution to get in the test slot, battery

compartment, or strip-ejection button.
If you do get moisture in the test strip slot, wipe it away with a corner of
tissue.


Always dry the meter thoroughly before using it.
Do not spray the meter directly with cleaning solutions especially those
containing water (i.e. soapy water), as this could cause the solution to enter
the case inside and damage the electronic components or circuitry.
36
SYSTEM TROUBLESHOOTING
If you follow the recommended action but the problem persists, or error messages
other than the ones below appear, please call your local customer service. Do not
attempt to try to repair the meter yourself and never try to disassemble the meter
under any circumstances.
Result Readings
MESSAGE
WHAT IT MEANS
LOW
< 20 mg/dL (1.1 mmol/L)
HIGH
> 600 mg/dL (33.1 mmol/L)
Error Messages
MESSAGE
used Strip
Timeout
Sample not enough
WHAT IT MEANS
WHAT TO DO
Appears when a used
test strip is inserted.
The procedure has
Repeat the test with a new test
taken too long.
strip. Contact the service center if
the problem persists.
Appears when the
amount of blood taken
is not enough.
Glucose module Error
GPRS module Error
EEPROM Error
Problem with the
meter.
Reboot the meter, or contact
service center for assistance if the
problem persists.
Problem with the
meter or the strip.
Repeat the test with a new test
strip. Contact the service center if
the problem persists.
Wrong BGM Version
ACode Error
Rcode Error
HCT-Value error
ExpiryDate Error
Internet Error
Internet
Server No Responded failure.
connection Please try again later or contact
your service provider.
37
MESSAGE
WHAT IT MEANS
Blood glucose tests
Can not Measure when are prohibited when
Charging
the battery is
recharging.
Appears when the
Battery low
battery is too low.
SIM card Error
Airplane Mode
No Strip detect
TEMP. too low
TEMP. too high
Carry Error
No phone number
Data Full
Fail to detect SIM
card.
WHAT TO DO
Please plug out USB before
performing a blood glucose test.
Recharge the battery immediately.
Please check the SIM card or
re-insert it. Contact the service
center if the problem persists
In the airplane mode,
Turn off the airplane mode in the
phone communication
Setting.
is prohibited.
Appears when the
Please re-insert the strip and
strip is not inserted
make sure its front side is facing
correctly.
up.
Appears when
System operation range is 10°C to
ambient temperature 40°C (50°F to 104°F). Repeat the
is above or below
test after the meter and test strip
system operation
are in the above temperature
range.
range.
Appears when failing
Contact your service provider for
to find the GPRS
assistance.
signals.
Appears when no
Please check phone number or
phone number is
contact the customer service.
found
Please upload measuring results
The memory is full.
immediately. The latest record will
replace the oldest one.
38
Troubleshooting
1. If the meter does not display a message after inserting a test strip:
POSSIBLE CAUSE
WHAT TO DO
Battery exhausted.
Recharge the battery.
Test strip inserted upside down or
incompletely.
Insert the test strip with contact bars end
first and facing up.
Defective meter or test strips.
Please contact customer service.
2. If the test does not start after applying the sample:
POSSIBLE CAUSE
WHAT TO DO
Insufficient blood sample.
Repeat the test using a new test strip
with larger volume of blood sample.
Defective test strip.
Repeat the test with a new test strip.
Defective meter.
Please contact customer service.
3. If the control solution testing result is out of range.
POSSIBLE CAUSE
Error in performing the test.
WHAT TO DO
Read instructions thoroughly and
repeat the test again.
Control solution vial was poorly
Shake the control solution vigorously
shaken.
and repeat the test again.
Expired or contaminated control
Check the expiration date of the
solution.
control solution.
Control solution that is too warm or too
cold.
Control solution, meter, and test strips
should be at room temperature 20℃
to 25℃ (68℉ to 77℉/) before testing.
Defective test strip.
Repeat the test with a new test strip.
Meter malfunction.
Improper working of meter and test
strip.
Please contact customer service.
Please contact customer services.
39
DETAILED INFORMATION
The meter provides you with plasma equivalent results.
Normal plasma glucose range for people
Time of day
without diabetes (mg/dL)
Fasting and before meal
< 100 mg/dL (5.6 mmol/L)
2 hours after meals
< 140 mg/dL (7.8 mmol/L)
Source: American Diabetes Association (2014).
Clinical Practice Recommendations. Diabetes Care, 37 (Supplement 1): S16.
SPECIFICATIONS
Model No.: TD-4121
Dimension: 99 mm(L) x 59 mm(W) x 15.6 mm(H)
Weight: 88.6 g (With the battery)
Power Source: one Li- Polymer rechargeable battery
Display: LCD
Memory: 450 measurement results with respective date and time
External Output: General Packet Radio Service (GPRS)
Auto electrode insertion detection
Auto sample uploading detection
Auto reaction time count-down
Temperature Warning
Operating Condition: 10℃ to 40℃(50℉ to 104℉), below 85% R.H.
(non-condensing)
Meter Storage/Transportation Conditions: -20℃ to 60℃ (-4℉ to 140℉),
below 95% R.H.
Strip Storage/Transportation Conditon: 2℃ to 30℃ (35.6℉ to 86℉), below
85% R.H. (non-condensing)
Measurement Units: mg/dL or mmol/L
Measurement Range: 20 to 600mg/dL (1.1 to 33.3mmol/L)
Expected Service Life: 5 Years
40
This device has been tested to meet the electrical and safety requirements of:
IEC/EN 61010-1, IEC/EN 61010-2-101, EN 61326-1, IEC/EN 61326-2-6.
This device complies with the R&TTE Directive (1999/5/EC) issued by the
Commission of the European Community.
A minimum separation distance of 0.5 cm must be maintained between the user’s
body and the device, including the antenna during body-worn operation to comply
with the RF exposure requirements in Europe.
To compliance with RF Exposure requirements in Europe, third-party
belt-clips, holsters or similar accessories used by this device should not
contain any metallic components. The use of accessories that do not satisfy
these requirements may not comply with RF exposure requirements, and
should be avoided.
41
SYMBOL INFORMATION
SYMBOL
REFERENT
SYMBOL
REFERENT
In vitro diagnostic
medical device
Caution, consult
accompanying
documents
Consult instructions for
use
Humidity Limitation
Temperature limitation
Collection for
electrical and
electronic equipment
Use by
CE mark
Batch code
Manufacturer
Serial number
Authorized
representative in the
European
Community
42
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursua
nt to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:




Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Radiation Exposure Statement:
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for
exposure to radio frequency (RF) energy set by the Federal Communications
Commission of the U.S. Government.
43
The exposure standard for wireless device employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is
1.6W/kg.
*Tests for SAR are conducted using standard operating positions accepted by the
FCC with the device transmitting at its highest certified power level in all tested
frequency bands.
44
TaiDoc Technology Corporation
B1-7F, No.127, Wugong 2nd Rd.,
Wugu Dist., 24888 New Taipei City, Taiwan
www.taidoc.com
MedNet GmbH
Borkstraβe 10, 48163 Mϋnster, Germany
45
For self-testing

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