TCL Communication B090 GSM Quad-band/ UMTS three-band/LTE six-band mobile phone User Manual TempConfidential BUZZ6T 4G Bell 5044S US UM Eng CA 01 170804
TCL Communication Ltd. GSM Quad-band/ UMTS three-band/LTE six-band mobile phone TempConfidential BUZZ6T 4G Bell 5044S US UM Eng CA 01 170804
Contents
- 1. TempConfidential_BUZZ6T 4G TELUS_5044G_US PSI_Eng_EN_07_170626
- 2. TempConfidential_BUZZ6T 4G Bell_5044S_US_UM_Eng_CA_01_170804
TempConfidential_BUZZ6T 4G Bell_5044S_US_UM_Eng_CA_01_170804
For more information on how to use the phone, please go to www.alcatelonetouch.us and
download the complete user manual.
1 2
Table of Contents
Safety and use ........................................................................................4
Radio waves ............................................................................................8
Licences ................................................................................................. 12
General information ........................................................................... 13
1 Your mobile ................................................................................... 15
1.1 Keys and connectors .........................................................................15
1.2 Getting started ...................................................................................18
1.3 Home screen .......................................................................................19
2 Text input ....................................................................................... 27
2.1 Using the Onscreen Keyboard ........................................................27
2.2 Text editing .......................................................................................... 28
3 Call, Call log and Contacts ......................................................... 29
3.1 Call ........................................................................................................29
3.2 Call log .................................................................................................35
3.3 Contacts ............................................................................................... 35
4 Messaging and Email .................................................................. 42
4.1 Messaging ............................................................................................42
4.2 Email .....................................................................................................47
5 Calendar & Time & Calculator .................................................. 49
5.1 Calendar ...............................................................................................49
5.2 Clock ......................................................................... ............................51
5.3 Calculator .............................................................................................54
6 Getting connected ....................................................................... 55
6.1 Connecting to the Internet..............................................................55
6.2 Connecting to Bluetooth devices ..................................................57
6.3 Connecting to a computer...............................................................58
6.4 Sharing your phone's cellular data connection ...........................59
6.5 Connecting to virtual private networks ........................................60
7 Multimedia applications ............................................................. 62
7.1 Camera .................................................................................................62
7.2 Gallery ..................................................................................................65
8 Others ............................................................................................. 68
8.1 Files ......................................................................... ..............................68
8.2 Sound Recorder .................................................................................. 68
8.3 NextRadio ............................................................................................69
8.4 Other applications .............................................................................69
9 Google applications ..................................................................... 70
9.1 Chrome ................................................................................................70
9.2 Gmail ..................................................................................................... 70
9.3 Maps .....................................................................................................70
9.4 YouTube ................................................................................................71
9.5 Play Store ............................................................................................. 71
9.6 Drive .....................................................................................................71
9.7 Play Music ...........................................................................................71
9.8 Photos ..................................................................................................72
9.9 Play Movies & TV...............................................................................72
9.10 Duo .......................................................................................................72
10 Settings .......................................................................................... 73
10.1 Wireless & Networks ........................................................................73
10.2 Device ..................................................................................................75
10.3 Personal ...............................................................................................77
10.4 System ......................................................................... .........................82
11 Making the most of your phone............................................... 87
11.1 Upgrade ...............................................................................................87
12 Accessories .................................................................................... 88
13 Warranty ........................................................................................ 89
14 Troubleshooting ........................................................................... 91
15 Specifications ................................................................................ 95
3 4
Safety and use ...................................
We recommend that you read this chapter carefully before using your phone.
The manufacturer disclaims any liability for damage, which may result as a
consequence of improper use or use contrary to the instructions contained
herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their mobile phone when the vehicle
is not parked.
When driving, do not use your headphones to listen to music or to the radio.
Using headphones can be dangerous and forbidden in some areas.
When switched on, your phone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- do not place your phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
dashboard is adequately shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimize its
performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, mobile
telephones can interfere with other electrical or electronic devices, or equipment
using radio frequency.
Switch the phone off when you are near gas or flammable liquids. Strictly obey
all signs and instructions posted in a fuel depot, petrol station, or chemical plant,
or in any potentially explosive atmosphere.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume
levels for long periods. Exercise caution when holding your device
near your ear while the loudspeaker is in use.
This product meets applicable national SAR limits of 1.6 W/
kg. The specific maximum SAR values can be found on page
of 6 of this user guide.
When carrying the product or using it while worn on your
body, either use an approved accessory such as a holster
or otherwise maintain a distance of 15 mm from the body
to ensure compliance with RF exposure requirements. Note
that the product may be transmitting even if you are not
making a phone call.
www.sar-tick.com
5 6
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high volume levels
for long periods. Exercise caution when holding your device near your
ear while the loudspeaker is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile telephone.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/or to record the voices of other people or any of their personal
attributes, and duplicate or distribute them, as this may be considered to be
an invasion of privacy. It is the user's sole responsibility to ensure that prior
authorization be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer, the
seller or vendor of your mobile phone (including the carrier) disclaim any liability
which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Following the air regulation, the battery of your product is not charged. Please
charge it first.
For non-unibody device:
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery.
- Do not burn or dispose of a used battery in household rubbish or store it at
temperatures above 60°C.
When the phone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump, etc. In
particular when using the phone, you should hold it against the ear on the
opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your phone to your
ear. Also move the handset away from your ear while using the "hands-free"
mode because the amplified volume might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
If your phone has a removable cover, note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dust-free place.
Do not allow your phone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The
manufacturer’s recommended operating temperature range is 0°C to +50°C.
At over 60°C the legibility of the phone’s display may be impaired, though this is
temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks. You
should never rely only on your phone for emergency calls.
Do not dismantle or attempt to repair your mobile phone yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the screen is damaged, cracked or broken to avoid any
injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by
TCL Communication Ltd. and its affiliates and are compatible with your phone
model. TCL Communication Ltd. and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Remember to make back-up copies or keep a written record of all important
information stored in your phone.
All persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness,
involuntary movements, or disorientation. To limit the likelihood of such
symptoms, please take the following safety precautions:
- Do not play if you are tired or need sleep.
7 8
Batteries must be disposed of in accordance with locally applicable environmental
regulations. Only use the battery for the purpose for which it was designed.
Never use damaged batteries or those not recommended by TCL Communication
Ltd. and/or its affiliates.
This symbol on your telephone, the battery and the accessories means
that these products must be taken to collection points at the end of their
life:
- Municipal waste disposal centers with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• CHARGERS:
Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 45°C (113°F).
The chargers designed for your mobile phone meet with the standard for safety
of information technology equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased in one jurisdiction
may not work in another jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 200 mA
Output: 5 V, 1000 mA
Battery: Lithium 2000 mAh
Radio waves .......................................
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-frequency
(RF) energy. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are
based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. These guidelines
include a substantial safety margin designed to ensure the safety of all persons,
regardless of age and health.
The exposure standard for mobile phones employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission of the US Government (FCC),
or by Innovation, Science and Economic Development Canada, is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the mobile phone transmitting at its highest certified
power level in all tested frequency bands.
This device is complied with SAR for general population /uncontrolled exposure
limits in ANSI/IEEE C95.1-1992 and had been tested in accordance with the
measurement methods and procedures specified in IEEE1528.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF exposure
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: 2ACCJB090.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the mobile phone while operating can be well below the maximum
value. This is because the mobile phone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general, the
closer you are to a wireless base station antenna, the lower the power output of
the mobile phone. Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
9 10
Maximum SAR for this model and conditions under which it was recorded.
Head SAR 0.80 W/kg
Body-worn SAR 1.33 W/kg
While there may be differences between the SAR levels of various phones and
at various positions, they all meet the government requirements.
SAR compliance for body-worn operation is based on a separation distance of
15 mm between the unit and the human body. Carry this device at least 15 mm
away from your body to ensure RF exposure level compliant or lower to the
reported level. To support body-worn operation, choose the belt clips or holsters,
which do not contain metallic components, to maintain a separation of 15 mm
between this device and your body.
RF exposure compliance with any body-worn accessory, which contains metal,
was not tested and certified, and use such body-worn accessory should be
avoided.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.ctia.org/
The World Health Organization (WHO) considers that present scientific information
does not indicate the need for any special precautions for use of mobile phones. If
individuals are concerned, they might choose to limit their own or their children’s
RF exposure by limiting the length of calls, or using “hands-free” devices to keep
mobile phones away from the head and body. Additional WHO information about
electromagnetic fields and public health are available on the following website:
http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service
(e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules and Innovation, Science and
Economic Development Canada licence-exempt RSS standard(s). Operation is
subject to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules and Innovation, Science and
Economic Development Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
Please note by using the device some of your personal data may be shared with
the main device. It is under your own responsibility to protect your own personal
data, not to share with it with any unauthorized devices or third party devices
connected to yours. For products with Wi-Fi features, only connect to trusted
Wi-Fi networks. Also when using your product as a hotspot (where available),
use network security. These precautions will help prevent unauthorized access
to your device. Your product can store personal information in various locations
including a SIM card, memory card, and built-in memory. Be sure to remove
or clear all personal information before you recycle, return, or give away your
product. Choose your apps and updates carefully, and install from trusted
sources only. Some apps can impact your product’s performance and/or have
access to private information including account details, call data, location details
and network resources.
Note that any data shared with TCL Communication Ltd. is stored in
accordance with applicable data protection legislation. For these purposes
TCL Communication Ltd. implements and maintains appropriate technical
and organizational measures to protect all personal data, for example against
unauthorized or unlawful processing and accidental loss or destruction of or
damage to such personal data whereby the measures shall provide a level of
security that is appropriate having regard to
11 12
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iii) the risks involved with the processing of the personal data, and
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any time by logging
into your user account, visiting your user profile or by contacting us directly.
Should you require us to edit or delete your personal data, we may ask you to
provide us with evidence of your identity before we can act on your request.
ISEDC Notice
This device complies with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is subject to the following
two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference that may
cause undesired operation of the device.
ISEDC Radiation Exposure Statement
This EUT is compliance with SAR for general population/uncontrolled exposure
limits in ISEDC RSS-102 and had been tested in accordance with the
measurement methods and procedures specified in IEEE 1528 and IEC 62209.
This equipment should be installed and operated with minimum distance 15 mm
between the radiator and your body. This device and its antenna(s) must not be
co-located or operating in conjunction with any other antenna or transmitter.
ISEDC: 9238A-0083
Licences ...............................................
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by the Bluetooth
SIG, Inc. and any use of such marks by TCL Communication Ltd.
and its affiliates is under license. Other trademarks and trade
names are those of their respective owners.
Alcatel U50 Bluetooth Declaration ID
D032965
The Wi-Fi Logo is a certification mark of the Wi-Fi Alliance.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device users in
finding mobile phones that may be compatible with their hearing devices.
Your device is HAC M4/T3 compatible. Reference ANSI C63.19- 2011.
This phone has been tested and rated for use with hearing aids for some of
the wireless technologies that it uses. However, there may be some newer
wireless technologies used in this phone that have not been tested yet for
use with hearing aids. It is important to try the different features of this phone
thoroughly and in different locations, using your hearing aid or cochlear implant,
to determine if you hear any interfering noise. Consult your service provider
or the manufacturer of this phone for information on hearing aid compatibility.
If you have questions about return or exchange policies, consult your service.
For more information please visit our website http://www.alcatelonetouch.ca
13 14
General information .........................
•Website: http://www.alcatelonetouch.ca
•Facebook: facebook.com/alcatel
•Twitter: twitter.com/alcatel
•Instagram: instagram.com/alcatel
•Hot Line Number: In the United States, call 855-368-0829 for
technical support. In Canada, call 855-844-6058 for technical
support.
•Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong
Science Park, Shatin, NT, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked Questions) section.
You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English and other languages
according to availability on our server: www.alcatelonetouch.ca
Your telephone is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz) or UMTS in (B2/4/5), FDD in (B2/4/5/7/12/17).
Protection against theft (1)
Your telephone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory. We recommend that you note the
number the first time you use your telephone by entering *#06# and keep it in
a safe place. It may be requested by the police or your carrier if your telephone
is stolen. This number allows your mobile telephone to be blocked preventing a
third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description and the
phone’s operation, depending on the software release of your telephone or
specific carrier services.
TCL Communication shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be borne by
the carrier exclusively.
(1) Contact your network operator to check service availability.
15 16
Volume up key
Power key
Camera
Volume down key
Overview key
•Touch to switch between individual app activities and
documents.
Home key
•From any application or screen, touch to return to the
Home screen.
•Long press to turn on Google Now. You can get help such
as getting directions and restaurant information based on
the content detected on the screen.
1 Your mobile .................................
1.1 Keys and connectors
Micro-USB/Charger
Connector
Headset connector
Home key
Menu Key
Back key
LED indicator
Front
camera
Receiver
Touch screen
17 18
Back key
•Touch to go back to the previous screen, or close a dialog
box, options menu, the notification panel, etc.
Power key
•Press: Lock the screen/Light up the screen.
•Press and hold: Show the popup menu to select from
Power off/Restart/Airplane mode.
•Press and hold the Power key and Volume up key under
power off mode to enter recovery mode.
•Press and hold the Power key and Volume down key to
make a screenshot.
•Press and hold the Power key for at least 10 seconds to
force reboot.
Volume Keys
•In call mode, adjusts the earpiece or headset volume.
•In Music/Video/Streaming mode, adjusts the media
volume.
•In general mode, adjusts the ringtone volume.
•Mutes the ringtone of an incoming call.
•In camera preview mode, press Volume up or down key to
take a photo or press and hold to make burst shoot.
1.2 Getting started
1.2.1 Set up
Inserting or removing the SIM/microSD card
You must insert your SIM card to make phone calls.
Your phone only supports nano-SIM cards. Do not attempt to
insert other SIM types like mini and micro cards; otherwise, this
may cause damage to your phone.
Charging the battery
You are advised to fully charge the battery ( ). Charging status is
indicated by a percentage displayed on the screen while the phone is
powered off. The percentage increases as the phone is charged.
To reduce power consumption and energy waste when the
battery is fully charged, disconnect your charger from the plug;
switch off Wi-Fi, GPS, Bluetooth or background-running
applications when not in use; reduce the backlight time, etc.
1.2.2 Power on your phone
Hold down the Power key until the phone powers on, unlock your
phone (Swipe, PIN, Password or Pattern) if necessary and confirm. The
Home screen is displayed.
If you do not know your PIN code or forget it, contact your network
carrier. Be sure to keep your PIN code well.
1.2.3 Power off your phone
Hold down the Power key until options appear, select Power off.
19 20
1.3 Home screen
You can bring all the items (applications, shortcuts, folders and widgets)
you love or use most frequently to your Home screen for quick access.
Touch the Home key to switch to the Home screen.
Status bar
•Status/Notification indicators
•Touch and drag down to open
the notification panel.
Touch an icon to open an
application, folder, etc.
Touch to enter application list.
Favourite tray applications
•Touch to enter the application.
•Touch and hold to move or
change applications.
The Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally to get a complete view.
1.3.1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Long press
To enter the available options for an item, long press the item. For
example, select a contact in Contacts, long press this contact, an
options list will appear.
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, and
web pages. You can slide the screen horizontally too.
The device also supports one finger zooming in the Camera and
Gallery functions. Double touch the screen to zoom in/out.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place two fingers on the screen surface and draw them apart or
together to scale an element on the screen.
21 22
Rotate
Automatically change the screen orientation from portrait to landscape
by turning the phone sideways to have a better screen view.
1.3.2 Status bar
From the status bar, you can view both phone status (on the right side)
and notification information (on the left side).
Drag down the status bar to view notifications and drag again to enter
the quick settings panel.
Touch and drag up to close it. When there are notifications, you can
touch them to access notifications.
Notification panel
When there are notifications, touch and drag down the Status bar to
open the Notification panel to read more detailed information.
Touch CLEAR ALL to clear all event–based
notifications (other ongoing notifications will
remain).
Touch to switch to the quick settings panel.
Quick settings panel
Touch and drag down the Notification panel or touch to open the
Quick settings panel. You can enable or disable functions or change
modes by touching the icons. Touch EDIT to customize your Quick
settings panel.
Touch to customize your Quick settings panel.
Touch to access Settings, where you can
set more items.
1.3.3 Search bar
The phone provides a Search function which can be used to locate
information within applications, the phone or the web.
23 24
Search by text
• Touch the Search bar from the Home screen.
•Enter the text/phrase you want to search for.
•Touch the icon on the keyboard if you want to search on the web.
Search by voice
•Touch from the Search bar to display a dialog screen.
•Speak the word/phrase you want to search for. A list of search results
will display for you to select from.
1.3.4 Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
choosing slide or creating a pattern, PIN or password, etc.
To create a screen unlock pattern
•From the Home screen, touch to open the applications list, then
touch Settings\Lock screen\Screen lock\Pattern.
•Draw your own pattern.
To lock phone screen
Press the Power key once to lock the screen.
To unlock the phone screen
Press the Power key once to light up the screen, slide to draw the
unlock pattern you have created or enter your PIN or password, etc.
to unlock the screen.
If you have chosen Swipe as the screen lock, you can press the Power
key to light up the screen, then swipe up to unlock the screen. Touch
the app icons on the locked screen twice to enter.
Double touch
to enter the
detailed screen
Swipe up to
unlock the screen
1.3.5 Personalize your Home screen
Add
You can long press a folder, an application or a widget to activate the
Move mode, and drag the item to your preferred Home screen.
25 26
Reposition
Long press the item to be repositioned to activate the Move mode,
drag the item to the desired position and then release. You can move
items both on the Home screen and the Favorite tray. Hold the icon
on the left or right edge of the screen to drag the item to another
Home screen.
Remove
Long press the item to be removed to activate the Move mode, drag
the item up to the top of the X Remove, and release after the item
turns red.
Create folders
To improve the organization of items (shortcuts or applications) on the
Home screen and the Favorite tray, you can add them to a folder by
stacking one item on top of another. To rename a folder, open it and
touch the folder’s title bar to input the new name.
Wallpaper customization
Long press the empty area in the Home screen, then touch
WALLPAPERS to customize wallpaper.
1.3.6 Widgets and recently-used applications
Consult widgets
Long press the empty area in the Home screen, then touch WIDGETS
to display all widgets.
Touch the selected widget and slide it to move to your preferred
screen.
Consult recently-used applications
To consult recently-used applications, touch the Menu key. Touch a
thumbnail in the window to open the application.
Touch one thumbnail and slide it right/left or touch X to close the
application.
Touch at the bottom of the screen to close all the running
applications.
1.3.7 Volume adjustment
Using the volume key
Press the Volume key to adjust the volume. To activate the vibrate
mode, press the Volume down key until the phone vibrates.
Using the settings menu
From the Home screen, touch to open the applications list, then
touch Settings\Sound to set the volume of media, ringtone, alarm, etc.
to your preference.
27 28
2 Text input ....................................
2.1 Using the Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want to set
up and a series of settings will become available.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can adjust it by changing the settings (Touch Settings\
Display\When device is rotated
2.1.1 Google keyboard
Touch to switch
between symbol
and numeric
keyboard.
Long press to
select symbols.
Touch to enter
text or numbers.
Long press to show input options.
Touch to switch
between "abc/
Abc" mode;
Long press to
switch to "abc/
ABC" mode.
2.2 Text editing
You can edit the texts you entered.
•Long press or double touch within the texts you want to edit.
•Drag the tabs to change the checked texts.
•The following options will show: CUT, COPY and SHARE.
You can also insert new texts if preferred
•Touch where you want to type, or long press the blank, the cursor will
blink and the tab will show. Drag the tab to move the cursor.
•If you have cut or copied any text, touch the tab to show the PASTE
icon which allows you to complete pasting immediately.
29 30
3 Call, Call log and Contacts ......
3.1 Call .........................................................................
3.1.1 Placing a call
You can easily launch a call using Call. Touch the Application tab from
the Home screen and select Call, or touch the icon on the home
screen to access Call application
Slide right to access
Favourite; slide left
to access Contacts.
Touch to hide
keyboard
Touch and
hold to access
voicemail.
Touch to
place a call
Enter the desired number from the keyboard directly or select a
contact from Contacts or Call log by sliding or touching tabs, then
touch to place the call.
The number you entered can be saved to Contacts by touching the
Create new contact.
If you make a mistake, you can delete the incorrect digits by touching
.
To hang up a call, touch or the Power key (when the Settings\
Accessibility\Power key ends call option is activated).
International call
To dial an international call, long press to enter “+”, then enter the
international country prefix followed by the full phone number and touch
.
Emergency call
If your phone has network coverage, dial the emergency number and
touch to make an emergency call. This works even without a SIM
card and without typing the PIN code.
31 32
3.1.2 Answering or rejecting a call
When you receive a call, you can touch DISMISS to reject the call or
touch ANSWER to connect the call. For more, touch the incoming
call then:
Slide the icon up to answer;
Slide the icon up to reject;
Touch the icon to reject the call by sending a preset message.
Touch the icon to reject the call with a reminder.
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn the phone over (when the Settings\Gesture\Turn
over to mute option is set to On by default).
3.1.3 Calling your voicemail
Your voicemail is provided by your network to avoid missing calls. It
works like an answering machine that you can consult at any time.
To access your voicemail, long press .
If you receive a voicemail, a voicemail icon appears on the Status
bar. Open the Notification panel and touch New voicemail.
3.1.4 During a call
To adjust the volume during a call, press the Volume up/down key.
: Touch to end the current call.
: Touch to activate the speaker during the current call. Touch this
icon again to deactivate the speaker.
: Touch to mute the current call. Touch this icon again to unmute
the call.
: Touch to display the Dial pad.
: Touch to hold the current call. Touch this icon again to retrieve
the call.
: Touch to add a call.
To avoid accidental operation of the touchscreen during a call,
the screen will be locked automatically when you put the
cellphone close to your ear; and it will be unlocked when the
cellphone is taken away from your ear.
33 34
3.1.5 Managing multiple calls
With this phone you can handle multiple calls at the same time.
Swap calls
When you accept two calls, touch the icon, you can now switch
between two lines. The current call will be put on hold and you are
able to join the other call.
Conference calls (1)
You can set up a conference call as follows.
•Place a call to the first participant of the conference call.
•Touch the icon .
•Then touch the icon and then touch the icon to start the
conference.
•Touch to end the conference call and disconnect all callers.
3.1.6 Call settings
Touch from the Call screen, then touch Settings. The following
options are available:
Sounds and vibrate
Touch to set incoming call ringtone, and mark the checkbox to enable
dial pad tones or vibrate for calls.
Quick responses
Touch to edit quick response.
(1) Depending on your network carrier.
Calling settings
•Voicemail
- Service: Opens a dialog box where you can select your carrier’s
voicemail service.
- Setup: If you are using your carrier’s voicemail service, this opens
a dialog box where you can enter the phone number to use for
listening to and managing your voicemail. You can enter a comma (,)
to insert a pause into the number — for example, to add a password
after the phone number.
- Sound: Touch to set the sound when a new voicemail arrives.
- Vibrate: Mark the checkbox to enable vibration when a new
voicemail arrives.
•Fixed Dialing Numbers
Fixed dialing number (FDN) is a SIM service mode, where outgoing
calls are restricted to a set of phone numbers. These numbers are
added to the FDN list. The most common practical application of
FDN is for parents to restrict the phone numbers to which their
children can dial. For security reasons, you’ll be prompted to enable
FDN by entering SIM PIN2 which is usually acquired from your
service provider or SIM maker.
•Call forwarding
Touch to configure how your calls are forwarded when you are
busy, unanswered or unreachable.
•Additional settings
Touch Caller ID to use default carrier settings to display your
number in outgoing calls.
•Call waiting
Mark the Call waiting check box to notify you of new incoming calls
during a call.
35 36
3.3.1 Consult your Contacts
To see your contacts, touch from the Home screen, then select
Contacts.
Favourites Contact list
Call history
Add a new
contact
Delete a contact
To delete a contact, long press the contact you want to delete, the
icon will turn to , then touch and confirm to delete. Touch
to select all contacts, then touch and confirm to delete all contacts.
The contact you have deleted will also be removed from other
applications on the phone or web the next time you synchronize
your phone.
Touch to display the contacts list option menu, following actions
are enabled:
•Contacts to display
Choose contacts to display.
•Import/Export
Import or export contacts between phone, SIM card, microSD card
and phone storage.
Accessibility
Switch the toggle to enable hearing aids. Also set the TTY mode and
Mark the checkbox to activate noise reduction.
Manage accounts
Touch to add your email accounts.
Display options
•Sort by
Touch to sort the list by the first name or last name.
•Name format
Touch to choose whether to display first name first, or last name
first.
3.2 Call log
You can access your call memory by touching RECENTS tab from
the Call screen to view Missed calls, Outgoing calls and Incoming calls.
Touch a contact or number to view information or further operations,
you can launch a new call, send SMS to the contact or number, view
detailed information of the call, or clear the call.
Touch View full call history to view all call log, touch and DELETE
to clear the entire call memory.
3.3 Contacts ...............................................................
Contacts enables quick and easy access to the contact you want to
reach.
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web or
on your phone.
37 38
•Block contact
Touch to view your blocked contacts. You can also unblock them.
•Merge contacts
Select duplicate contacts to merge.
•Settings
Touch to change the display of the sort list and contact names.
3.3.2 Adding a contact
Touch in the contact list to create a new contact.
You are required to enter the contact's name and other contact
information. By scrolling up and down the screen, you can move from
one field to another.
Touch to select a picture or
take a photo for the contact.
Touch to save.
Touch to select Phone or SIM card.
Touch to add organization.
Touch to add detailed name information.
Touch to add a number.
When finished, touch to save.
To exit without saving, you can touch and then touch Discard
changes.
Add to/remove from Favorites (1)
To add a contact to favorites, you can touch a contact to view details
then touch to add the contact to favorites (the star will turn white).
To remove a contact from favorites, touch the white star on the
contact details screen.
3.3.3 Editing your contacts
To edit contact information, touch in the contact details screen
to edit.
When finished, touch to save.
3.3.4 Use Quick contact for Android
Touch a contact to open Quick contact for Android, then you can
touch or the number to make a call, touch to send a message.
(1) Only phone contacts can be added to Favorites.
39 40
The icons available on the Quick contact panel depend on the
information you have for the contact and the applications and
accounts on your phone.
3.3.5 Importing, exporting and sharing contacts
This phone enables you to import or export contacts between your
phone, SIM card and phone storage.
From the Contacts screen, touch to open the options menu, touch
Import/Export, then select Copy contacts from Phone, SIM card,
Phone storage, and touch NEXT to select Copy contacts to Phone,
SIM card, Phone storage.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, Gmail, etc.
Touch a contact you want to share, touch the icon and Share from
the contact details screen. Select the number you want to share and
touch the icon, and then select the application to perform this
action.
3.3.6 Displaying contacts
You can configure which list of contacts, for each account, you want
to display in the Contacts list. Touch and touch Contacts to display
from contacts list screen, then you can choose which contacts to
display.
Touch and Settings to sort the list by the given name or family name,
as well as viewing contact names by given/family name first.
3.3.7 Linking/Unlinking contacts (1)
To avoid duplication, you can add any new contact information to
existing contacts in a single action.
(1) Only applicable for phone contacts.
Touch the contact which you want to add information to, touch to
enter edit contact screen, then touch again and touch Link.
At this time, you are required to select the contact whose information
you want to join with the first contact. The information from the
second contact is added to the first one, and the second contact will
no longer be displayed in the Contacts list.
To separate contact information, touch the contact whose information
you want to separate, touch to enter edit contact screen, then
touch again and touch Unlink, touch OK to confirm.
41 42
3.3.8 Accounts
Contacts, data or other information can be synchronized from multiple
accounts, depending on the applications installed on your phone.
To add an account, from the home screen, touch then Settings\
Accounts\Add account.
You are required to select the kind of account you are adding, like
Google, Corporate, etc.
As with other account setup, you need to enter detailed information,
like username, password, etc.
You can remove an account to delete it and all associated information
from the phone. Touch the account you want to delete, touch and
select Remove account, then confirm.
Turn on/off the auto-sync
In the Accounts screen, touch and mark the Auto-sync data
checkbox. When activated, all changes to information on the phone or
online will be automatically synchronized with each other.
4 Messaging and Email ................
4.1 Messaging ............................................................
You can create, edit and receive SMS and MMS with this phone.
To send a message, touch from the Home screen then select
Messaging.
4.1.1 Write message
On the message list screen, touch the new message icon to write
text/multimedia messages.
Touch to create a new message.
•Touch to view the whole message thread.
•Long press to activate delete mode.
Sending a text message
Enter the mobile phone number of the recipient in the To bar or touch
to add recipients. Touch the Type message bar to enter the text of
the message. Touch the icon to insert emoticons. When finished,
touch to send the text message.
43 44
An SMS message of more than 160 characters will be charged as
several SMS. A counter will be on the right of the text box to remind
you how many characters are allowed to be entered in one message.
Specific letters (accented) will also increase the size of the SMS,
this may cause multiple SMS to be sent to your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides and sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or subject or email
addresses are added.
To send a multimedia message, enter the recipient's phone number in
the To bar and touch the Type message bar to enter the text of the
message. Touch to open the options menu, touch Add subject to
insert a subject. Touch the icon to attach a picture, video, audio
and so on.
When finished, touch to send the multimedia message.
4.1.2 Manage messages
When receiving a message, an icon will appear on the status bar as
a notification. Drag down the status bar to open the Notification panel,
touch the new message to open and read it. You can also access the
Messaging application and touch the message to open it.
Messages are displayed in conversational order.
Touch a message to enter the message composing screen:
•Touch to call the number;
•Touch to save the number to contacts or view the contact details
if the number has been saved;
•To reply to a message, enter the text, or touch to insert quick text,
contact etc., after edit then touch .
•Long press a message to show the following icons: copy text ,
forward , view details , delete etc., touch to lock/unlock
the message or save the message to SIM card.
4.1.3 Adjust message settings
You can adjust a range of message settings. From the Messaging
application screen, touch and touch Settings.
GENERAL
•SMS enabled
Touch to change your default SMS app.
•Edit quick text
Touch to edit quick response text.
Storage
•Delete old messages
Select to delete old messages when the maximum number of stored
messages is reached.
•Text message limit
Touch to set the maximum number of text messages to be saved per
conversation.
•Multimedia message limit
Touch to set the maximum number of multimedia messages to be
saved per conversation.
Notifications
•Notifications
Select to display message notifications in the status bar.
45 46
•Select ringtone
Touch to select a ringtone as a new message notification tone.
•Vibrate
Select to have phone vibrate as a notification when receiving a new
message.
•Beep when on an active call
Touch to enable beep when receiving a new message on an active
call.
WAP Push messages
•Enable WAP Push
Touch to enable receipt of push messages from network.
Cell Broadcast settings
•Cell Broadcast
Mark the checkbox to enable receipt of cell broadcast messages.
•Cell Broadcast ringtone
Touch to select Cell Broadcast ringtone when receiving cell broadcast
messages.
•LED indicator
Mark the checkbox to enable Cell Broadcast LED indicator.
•Light up screen
Mark the checkbox to light up the screen when receiving new cell
broadcast.
•Vibrate
Select to have phone vibrate as a notification when receiving a new
message.
•Cell Broadcast settings
Touch to select channels and configure languages.
•Emergency alerts
Touch to enter emergency alert settings, including whether to show
threats and alert tones.
ADVANCED
Text message (SMS) settings
•Delivery reports
Select to request a delivery report for each text message you send.
•Manage SIM messages
Touch to manage text messages stored on your SIM card.
•SMS service center
Touch to edit or view the service center number.
•Validity period
Touch to select the validity period, during which the network
provider will continue to try to send the message.
•Character code
Touch to select the Character code.
•SMS signature
Mark the checkbox to add the signature to the messages you sent.
•Edit SMS signature
Touch to edit your SMS signature.
Multimedia message (MMS) settings
•Group messaging
Mark the checkbox to use MMS to send a single message when there
are multiple recipients.
•Delivery reports
Mark the checkbox to request a delivery report for each multimedia
message you send.
47 48
•Read reports
Mark the checkbox to request a report on whether each recipient has
read a multimedia message sent by you.
•Send read report
Mark the checkbox to send a read report.
•Auto-retrieve
Mark the checkbox to download the full MMS message (including
message body and attachment) automatically to your phone.
Otherwise, download only the MMS message header.
•Roaming auto-retrieve
Mark the checkbox to download the full MMS message (including
message body and attachment) automatically when roaming.
Otherwise, download only the MMS message header to avoid extra
charges.
•Creation mode
Select to change creation mode.
•Maximum message size
Select to input the maximum message size.
•Priority
Touch to set the priority.
4.2 Email .....................................................................
Besides your Gmail account, you can also set up external POP3, IMAP
or Exchange email accounts in your phone.
To set up your email account, touch from the Home screen, then
select Email.
An email wizard will guide you through the steps to set up an email
account.
•Enter the email address and password of the account you want to
set up.
•Touch Next. If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to the email
account settings screen to enter settings manually. Alternatively, you
can touch MANUAL SETUP to directly enter the incoming and
outgoing settings for the email account you are setting up.
•Enter the account name and display name in outgoing emails.
•To add another email account, you can touch the icon on the
upper left corner and select Settings. And then touch Add account.
To create and send emails
•Touch the icon from the Inbox screen.
•Enter recipient(s) email address(es) in the To field.
•If necessary, touch Cc/Bcc to add a copy or a blind carbon copy to
the message.
•Enter the subject and the content of the message.
•Touch to add an attachment.
•If you do not want to send the mail right away, you can touch and
Save draft or touch the Back key to save a copy.
•Touch to send.
If you do not want to send or save the email, you can touch and
then select Discard.
To add a signature to your emails, touch and select Settings, then
choose the account where you want to create or modify the signature,
touch Signature to edit.
49 50
5.1.2 To create new events
You can add new events from any Calendar view.
•Touch to access a new event edit screen.
•Fill in all required information for this new event. If it is a whole-day
event, you can select All-day.
•Invite guests to the event. Enter the email addresses of the guests
you want to invite with commas to separate. The guests will receive
an invitation from Calendar and Email.
•When finished, touch SAVE from the top of the screen.
To quickly create an event from the Week view screens, touch an
empty spot to select a target area which will then turn , and touch
the icon to create the new event.
5.1.3 To delete or edit an event
To delete or edit an event, touch the event to enter its details screen,
touch the icon to edit the event or touch and Delete.
5.1.4 Event reminder
If a reminder is set for an event, the upcoming event icon will
appear on the Status bar as a notification when the reminder time
arrives.
Touch and drag down the status bar to open the notification panel,
touch an event name to view the Calendar notification list.
Touch the Back key to keep the reminders pending in the status bar
and the notification panel.
5 Calendar & Time & Calculator
5.1 Calendar ................................................................
Use the Calendar to keep track of important meetings, appointments,
etc.
To view the calendar and create events, touch from the Home
screen, then touch Calendar.
5.1.1 Multimode view
You can display the Calendar by Schedule, Day, 3-day, Week, or
Month.
Day view
Schedule view
Week view
Month
view
3-day view
51 52
5.2 Clock ....................................................................
Your mobile phone has a built-in clock.
To view the current time, touch from the Home screen, then touch
Clock.
5.2.1 Alarm
From the Time screen, touch to enter the Alarm screen.
Touch the switch to enable the alarm.
Touch to add a new alarm, the following options will appear:
•Time
Touch to set the alarm time.
•Repeat
Touch to select the days when you want the alarm to work.
•Ringtone
Touch to select a ringtone for the alarm.
•Vibrate
Select to activate vibration.
•Label
Touch to set a name for the alarm.
Touch a currently existing alarm to enter the alarm editing screen.
Touch then touch to delete the selected alarm.
5.2.2 Clock
To view the clock, touch to enter the Clock screen.
Touch the icon to add a time zone.
5.2.3 Timer
From the Time screen, touch to enter the Timer screen.
•Enter the time. The time should be typed in second, minute and hour
number sequence.
•Touch icon to activate Timer.
•Touch to add other timer.
•Touch icon to deactivate Timer.
•Touch to delete current timer label.
5.2.4 Stopwatch
From the Time screen, touch to enter the Stopwatch screen.
•Touch to activate the timer.
•Touch to halt the total and lap times. These will only restart after
is touched.
•Touch to delete the record.
•Touch to share.
5.2.5 Adjust Clock settings
Touch the icon and then Settings, the following options can now
be adjusted:
•Style
Touch to set the clock style to Analog or Digital.
•Automatic home clock
Touch the switch to enable the function when traveling in an
area where the time is different, add a clock for home.
53 54
•Home time zone
Touch to set Home time zone.
•Change date & time
Touch to enable automatic data & time, or change time manually.
•Silence after
Touch to set a temporary turn off time for an alarm.
•Snooze duration
Touch to set the duration of alarms.
•Alarm volume
Touch to set alarm volume.
•Gradually increase volume
Touch to select the duration after which the alarm volume increases,
or disable this function.
•Volume key
Touch to set side Volume up/down key behaviors when alarm
sounds: Control volume, Snooze or Dismiss.
•Default alarm tone
Select ringtone or music for alarm.
•Shake action
Touch to select the shake action.
•Start week on
Touch to choose the start of a week.
•Timer ringtone
Touch to select the timer sound.
•Gradually increase volume
Touch to select the duration after which the timer volume increases,
or disable this function.
5.3 Calculator .............................................................
With the Calculator, you can solve many mathematical problems.
To use the calculator, touch from the Home screen, then touch
Calculator.
There are two panels available: Basic panel and Advanced panel.
To switch between panels, turn the device to the landscape mode from
the basic panel or swipe left to open the Advanced panel(1).
Enter a number and the arithmetic operation to be performed, enter
the second number, then touch “=” to display the result. Touch
to delete digits one by one, long press to delete all at one time.
(1) If Settings\Display\When device is rotated\Rotate screen contents on
screen is enabled, this item will display.
55 56
6 Getting connected ....................
To connect to the internet with this phone, you can use 2G, 3G, 4G or
Wi-Fi, whichever is most convenient.
6.1 Connecting to the Internet
6.1.1 2G, 3G, 4G
The first time you turn on your phone with your SIM card inserted, it
will automatically configure your network service: 2G, 3G, 4G.
To check the network connection you are using, touch Settings\
Cellular networks\Access Point Names or Network carriers.
To create a new access point
A new GPRS/EDGE/3G/4G network connection can be added to your
phone with the following steps:
•Touch Settings\Cellular networks\Access Point Names.
•Then touch the icon to enter the required APN information.
•When finished, touch the key and touch Save.
To activate/deactivate Data roaming
When roaming, you can decide to connect/disconnect to a data
service.
•Touch Settings\Cellular networks\International data roaming.
•Switch the toggle to activate data roaming.
•When Data roaming is disabled, you can still perform data exchange
with a Wi-Fi connection (refer to “6.1.2 Wi-Fi”).
To set preferred network type
•Touch Settings\Cellular networks\Preferred network type.
6.1.2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on your phone
even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
•Touch Settings\Wi-Fi.
•Touch the switch to turn on/off Wi-Fi.
•Once Wi-Fi is on, the detailed information of detected Wi-Fi
networks is displayed.
•Touch a Wi-Fi network to connect to it. If the network you selected
is secured, you are required to enter a password or other credentials
(you may contact the network carrier for details). When finished,
touch CONNECT.
To activate notification when a new network is detected
When Wi-Fi is on and the network notification is activated, the Wi-Fi
icon will appear on the status bar whenever the phone detects an
available wireless network within range. The following steps activate
the notification function when Wi-Fi is on:
•Touch Settings.
•Touch Wi-Fi, then touch the icon from the Wi-Fi screen.
•Switch to toggle beside Network notification to activate/deactivate
this function.
To add a Wi-Fi network
When Wi-Fi is on, you may add new Wi-Fi networks according to your
preference.
57 58
•Touch Add network from the Wi-Fi screen.
•Enter the name of the network and any required network information.
•Touch SAVE.
To forget a Wi-Fi network
The following steps prevent automatic connections to networks which
you no longer wish to use.
•Turn on Wi-Fi, if it’s not already on.
•In the Wi-Fi screen, touch the name of the saved network.
•Touch FORGET in the dialog that opens.
6.2 Connecting to Bluetooth devices (1)
Bluetooth is a short-range wireless communication technology that
you can use to exchange data, or connect to other Bluetooth devices
for various uses.
To exchange data, touch Settings\Bluetooth, your device and other
available ones will show on the screen.
To turn on Bluetooth
•Touch Settings\Bluetooth.
•Touch to activate/deactivate this function.
To make your phone more recognizable, you can change your phone's
name which is visible to others.
•Touch Settings\Bluetooth.
•Touch the icon and Rename this device.
•Enter a name, and touch RENAME to confirm.
(1) You are recommended to use Alcatel Bluetooth headsets, which have
been tested and proved compatible with your phone. You can go to www.
alcatelonetouch.us for more information about the Alcatel Bluetooth
headset.
To pair/connect your phone with a Bluetooth device
To exchange data with another device, you need to turn Bluetooth on
and pair your phone with the Bluetooth device with which you want
to exchange data.
•Touch Settings\Bluetooth.
•Touch and Refresh.
•Touch a Bluetooth device you want to be paired with in the list.
•A dialog will pop up, touch PAIR to confirm.
•If the pairing is successful, your phone connects to the device.
To disconnect/unpair from a Bluetooth device
•Touch the Settings icon beside the device you want to unpair.
•Touch FORGET to confirm.
6.3 Connecting to a computer
With the USB cable, you can transfer media files and other files
between your internal storage and a computer.
To connect your phone to the computer
Use the USB cable that came with your phone to connect the phone
to a USB port on your computer. You will receive a notification that
the USB is connected.
Open the Notification panel and select USB for file transfer.
Before using MTP, make sure that the driver (Windows Media
Player 11 or higher version) has been installed.
To locate the data you have transferred or downloaded in internal
storage, touch Files. All data you have downloaded is stored in Files,
where you can view media files (videos, photos, music and others),
rename files, install applications into your phone, etc.
59 60
6.4 Sharing your phone's cellular data connection
You can share your phone's cellular data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a mobile hotspot.
The functions below may incur additional network charges
from your network carrier. Extra fees may also be charged in
roaming areas.
To share your phone's data connection via USB
Use the USB cable that come with your phone to connect the phone
to a USB port on your computer.
•Touch Settings\More\Tethering & mobile hotspot
•Touch the switch beside USB tethering to activate/deactivate this
function.
To share your phone's data connection as a mobile hotspot
•Touch Settings\More\Tethering & mobile hotspot
•Touch the switch beside Mobile HotSpot to activate/deactivate this
function.
To rename or secure your mobile hotspot
When a mobile hotspot is activated, you can change the name of your
phone's Wi-Fi network (SSID) and secure its Wi-Fi network.
•Touch Settings\More\Tethering & mobile hotspot
•Touch Mobile hotspot settings\Configure Mobile HotSpot to change
the network SSID or set your network security.
•Touch SAVE.
6.5 Connecting to virtual private networks
Virtual private networks (VPNs) allow you to connect to the resources
inside a secured local network from outside that network. VPNs are
commonly deployed by corporations, schools, and other institutions
so that their users can access local network resources when not inside
that network, or when connected to a wireless network.
To add a VPN
•Touch Settings\More\VPN and then touch .
•In the screen that opens, follow the instructions from your network
administrator to configure each component of the VPN settings.
•Touch SAVE.
The VPN is added to the list on the VPN settings screen.
Before adding a VPN, you should set a PIN code or password
for your phone.
To connect/disconnect VPN
To connect to a VPN:
•Touch Settings\More\VPN.
•VPNs you have added are listed; touch the VPN you want to connect
with.
•In the dialog that opens, enter any requested credentials and touch
CONNECT.
To disconnect:
•Open the Notification panel and touch the notification for the VPN
disconnection.
To edit/delete a VPN
To edit a VPN:
•Touch Settings\More\VPN.
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•VPNs you have added are listed; touch the icon beside the VPN
you want to edit.
•After editing, touch SAVE.
To delete:
•Touch the icon beside the VPN you want to delete, then touch
FORGET.
7 Multimedia applications ..........
7.1 Camera .................................................................
Your mobile phone is fitted with a Camera for taking photos and
shooting videos.
Before using the Camera, be sure to remove the protective lens cover
to avoid it affecting your picture quality.
To take a photo or video, touch from the Home screen and then
touch Camera.
Touch to
update settings
Pinch/spread two
fingers together
to zoom in/out
Touch to take a
photo
Touch to switch
between front/back
camera
Touch the screen
to set a focus
Touch to view the
photos or videos
you have taken
Touch to set a timer
Slide left or right to
change the camera
mode to PHOTO,
VIDEO, PANO.
Touch to enable/
disable HDR mode
Touch to turn on/
off camera flash, or
enable automatic
flash mode
To take a photo
The screen acts as the viewfinder. First, position the object or
landscape in the viewfinder, touch the screen to focus if necessary and
touch the icon to take the photo which will be automatically saved.
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To shoot a video
Touch VIDEO or slide left to turn on video mode. First, position the
object or landscape in the viewfinder and touch the icon to start
recording. Touch the icon to stop recording. The video will be
automatically saved.
Further operations when viewing a photo/video you have taken
•Slide left or right to view the photos or videos you have taken.
•Touch the icon then Gmail, Bluetooth, MMS, etc to share the
photo or video.
•Touch the icon or touch Back key to return to Camera.
7.1.1 Modes and settings
Before taking a photo, slide left or right to change the camera mode.
Back camera shooting mode
•PHOTO
Touch to turn on camera mode.
•VIDEO
Touch to turn on video mode.
•PANO
Touch to turn on panorama function. Touch the shutter button to
start taking panoramic photo and move the phone towards your
capture direction and overlap the two lines. Once the slots are filled,
the photo will be automatically saved. If the slots are not fully filled,
touch the shutter button again to save the photo.
Settings
Touch to set under options:
Photo
•Size
Touch to select picture size.
•Low light enhancement
Switch the toggle to activate/deactivate the function of low light
enhancement.
Video
•Video quality
Touch to select the video recording quality.
•EIS
Switch the toggle to enable the Electronic Image Stabilization (EIS)
feature. It helps reduce blurring associated with the motion of a
camera during exposure.
General
•Grid
Switch the toggle to enable/disable grid view. It divides the screen
into equal parts and helps you take better photos by making it simple
to align compositional elements to the grid, such as the horizon or
buildings to the lines in the grid.
•Media storage
Touch to choose the phone or SD card to save photos.
•Save location information
Switch the toggle to activate/deactivate the function of tagging
photos and videos with your location. This option is available when
GPS location services and wireless network are switched on.
•Shutter sound
Switch the toggle to enable/disable shutter sound when taking a
photo.
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•Zoom button
Switch the toggle to enable/disable the zoom button.
•Reset settings
Touch and confirm to reset the camera settings.
7.2 Gallery ..................................................................
Gallery acts as a media player for you to view photos and play videos.
In addition, a set of further operations to pictures and videos are
available for your choice.
To view the photos you have taken, touch from the Home screen,
then touch Gallery.
Touch to select photos
for further operation.
Touch to access your
albums.
To view a picture/play a video
Pictures and videos are displayed by albums in the Gallery.
•Touch an album. All pictures or videos will spread across the screen.
•Touch the picture/video to view or play it.
•Slide left/right to view previous or next pictures/videos.
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Working with pictures
You can touch one album, then slide left or right to view the pictures.
Touch a picture you want to work on, touch the icon to delete a
selected one. Touch to share selected ones.
Touch the icon to set them as contact photo or wallpaper, etc.
Touch to access more options.
Batch operation
The Gallery provides a multi-select function, so that you can work with
pictures/videos in batches.
Open the main Gallery window or an album, touch and touch Select
items to activate batch operation mode (you can also touch and hold
one album/picture), then touch videos/pictures you want to work on.
Touch the icon to delete selected files. Touch to share selected
files.
8 Others ......................................
8.1 Files .......................................................................
To manage the files in your phone, touch from the Home screen,
then touch Files.
Files works with both external SD card and internal storage.
Files displays all data stored on the phone, including applications,
media files downloaded from Google Play Store, YouTube or other
locations; videos, pictures or audios you have captured; other data
transferred via Bluetooth, USB cable, etc.
When you download an application from PC to phone, you can locate
the application using Files, then touch it to install it in your phone.
Files allows you to perform and is really efficient with the following
common operations: create (sub) folder, open folder/file, view, rename,
move, copy, delete, play, share, etc.
8.2 Sound Recorder ..................................................
To record voice, touch from the Home screen, then touch Sound
Recorder.
Sound Recorder allows you to record voice/sound for seconds/hours.
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8.3 NextRadio ............................................................
To listen to a radio program, touch from the Home screen, then
touch NextRadio.
To use it, you must plug in your headset, which works as an
antenna connected with your phone.
Touch to go to next
saved channel.
Touch to add the current
station to favorites.
Touch to play/stop.
Touch to go to previous
saved channel.
Touch to decrease
0.2MHz.
Touch to access
the menu.
Touch to increase 0.2MHz.
8.4 Other applications (1) ...................................................
The previous applications in this section are preinstalled on your
phone. To read a brief introduction of the preinstalled 3rd party
applications, refer to the leaflet provided with the phone. You can also
download thousands of 3rd party applications by going to Google Play
Store on your phone.
(1) Application availability depends on country and carrier.
9 Google applications...............
Google apps are preinstalled on your phone to improve work efficiency
and help you enjoy life.
This manual briefly introduces the apps. For detailed features and
user guides, refer to related websites or the introduction provided in
the apps.
You are recommended to register with a Google account to enjoy all
the functions.
9.1 Chrome
A web browser with which you can surf the Internet.
Your bookmarks, browsing history, and settings across all devices with
the browser installed can be synchronized with your Google account.
9.2 Gmail
As the Google's web-based email service, Gmail is configured when
you first set up your phone. With this application, you can receive and
send mails, manage mails by labels, and archive mails, etc. Mails can be
automatically synchronized with your Gmail account.
9.3 Maps
Google Maps offers satellite imagery, street maps, 360° panoramic
views of streets, real-time traffic conditions, and route planning for
traveling by foot, car, or public transportation. By using this application,
you can get your own location, search for a place, and get suggested
route planning for your trips.
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9.4 YouTube
YouTube is an online video-sharing application where users can upload,
view, and share videos. Available content includes video clips, TV clips,
music videos, and other content such as video blogging, short original
videos, and educational videos. It supports a streaming function that
allows you to start watching videos almost as soon as they begin
downloading from the Internet.
9.5 Play Store
Serves as the official app store for the Android operating system,
allowing users to browse and download applications and games.
Applications are either free of charge or at a cost.
In Play Store, search for the app you need, download it and then follow
the installation guide to install the app. You can also uninstall, update
an app, and manage your downloads.
9.6 Drive
A file storage and synchronization service created by Google, which
allows users to store files in the cloud, share and edit files.
Files in Drive are well kept and you can reach your files from any
device by logging in to your Google account. Files or folders can be
shared privately with particular users having a Google account.
9.7 Play Music
A music streaming service and online music locker operated by Google.
You can upload and listen to a large number of songs for free. In
addition to offering music streaming for Internet-connected devices,
the Google Play Music app allows music to be stored and listened
to offline. Songs purchased through the Play Music are automatically
added to the user's account.
9.8 Photos
Google Photos stores and backs up your photos and videos. It also
automatically analyzes photos and organizes them into groups, so that
you can quickly locate the photos you need.
9.9 Play Movies & TV
Movies and television shows can be viewed online via Google Play
Movies & TV. You can also download movies and TV shows for offline
viewing. Some content is only available for rental or purchase.
9.10 Duo
A video chat mobile app.
With phone numbers verified, users can easily video call people from
their contact list.
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10 Settings ..............................
To go to Settings, touch from the Home screen, then touch
Settings.
10.1 Wireless & Networks
10.1.1 Wi-Fi
Using Wi-Fi you can now surf the Internet without using your SIM card
whenever you are in range of a wireless network. The only thing you
have to do is to enter the Wi-Fi screen and configure an access point
to connect your phone to the wireless network.
For detailed instructions on using Wi-Fi, refer to “6.1.2 Wi-Fi”.
10.1.2 Bluetooth
Bluetooth allows your phone to exchange data (videos, images, music,
etc.) within a small range with another Bluetooth supported device
(phone, computer, printer, headset, car kit, etc.).
For more information on Bluetooth, refer to “6.2 Connecting to
Bluetooth devices”.
10.1.3 Data usage
You can check how much data has been used during the time cycle
you set, set a cellular data limit, see which apps have been using data,
or restrict background data for individual apps.
Data usage is measured by your phone, and your carrier may
count differently.
10.1.4 Cellular networks
Connecting to the cellular network with a SIM card enables cellular
data service and push notifications over the cellular network.
If you do not need to transmit data on cellular networks, turn off
cellular data to avoid incurring significant charges for data use on local
carrier cellular networks, particularly if you do not have a cellular data
agreement.
For more information on cellular network, refer to "“6.1 Connecting
to the Internet”".
10.1.5 More\Airplane mode
Touch the switch of Airplane mode to simultaneously disable all
wireless connections including Wi-Fi, Bluetooth and more.
10.1.6 More\Tethering & mobile hotspot
This function allows you to share your phone's cellular data connection
via USB or as a mobile hotspot (refer to “6.4 Sharing your phone's
cellular data connection”).
10.1.7 More\VPN
A mobile virtual private network (mobile VPN or mVPN) provides mobile
devices with access to network resources and software applications on
their home network when they connect via other wireless or wired
networks. Mobile VPNs are used in environments where workers need
to keep application sessions open at all times, throughout the working
day, as the user connects via various wireless networks, encounters
gaps in coverage, or suspends-and-resumes their devices to preserve
battery life. A conventional VPN can't survive such events because the
network tunnel is disrupted, causing applications to disconnect, time
out, fail, or even the computing device itself to crash.
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10.2.3 Display
In this menu, you can adjust your screen brightness, wallpaper, font
size, color temperature of your screen, etc.
10.2.4 Notifications
Touch to block or set priority for app notifications.
10.2.5 Sound
Use the Sound settings to adjust call and notification ringtones, music,
and other audio settings.
10.2.6 Apps
Touch to view details about the applications installed on your phone,
to manage their data usage and force them to stop.
In the App permissions menu of an application, you can grant
permissions for the app, such as allowing the app to access your
Camera, Contacts, Location, etc.
In the Notification menu, you can configure whether to block the
notifications from this app, hide sensitive content, etc.
10.2.7 Storage
Use these settings to monitor the total and available space on your
phone.
10.2.8 Battery
Touch any category in the battery management screen to view its
power consumption.
You can adjust power use via the screen brightness or screen timeout
settings in the Display screen.
For more information on VPN, refer to “6.5 Connecting to virtual
private networks”.
10.2 Device
10.2.1 Gesture
The following gestures can be used for quick operations:
•Turn over to mute
Switch the toggle to mute ringtones of incoming calls by turning the
phone over.
Alarm
•Turn over to activate
Touch to select Off, Snooze, or Dismiss.
10.2.2 Lock screen
Func
Touch to customize the application shortcuts displayed on your lock
screen.
Screen lock
Touch to set your screen unlock method. For example, you can unlock
your phone by sliding the screen, entering a password, or drawing a
pattern, etc Touch for further setting of screen lock. You can make
pattern visible, select the duration to lock the phone after the screen
is off, or input owner information which will display on the locked
screen..
Smart Lock
You must set a screen lock first when you enable this function.
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10.2.9 Memory
Touch to view the total memory and the memory used by applications.
10.3 Personal
10.3.1 Location
On
Touch the switch to enable the use of information from Wi-Fi
and cellular networks to determine your approximate location, for
use in Google Maps, when you search, and so on. When you select
this option, you’re asked whether you consent to share your location
anonymously with Google’s location service.
Mode
Touch to select High accuracy, Battery saving or Device only mode.
•High accuracy:
Use GPS, Wi-Fi, Bluetooth, or cellular networks to determine
location.
•Battery saving
Use Wi-Fi, Bluetooth, or cellular networks to determine location.
•Device only
Use GPS to determine location.
Location services
This list shows the location services.
Recent location requests
This list shows the recent location requests.
10.3.2 Security
Encrypt phone
Requires a numeric PIN, pattern, or password to decrypt your phone
each time you power it on.
Set up SIM card lock
•Switch the toggle of Lock SIM card to lock the SIM card with a PIN
code.
•Touch Change SIM PIN to change the PIN code.
Make passwords visible
Switch the toggle to show passwords as you type.
Device administrators
Touch to view or deactivate device administrators.
Unknown sources
Switch the toggle to permit installation of applications that you obtain
from websites, emails, or other locations other than Google Play Store.
To protect your phone and personal data, download applications only
from trusted sources, such as Google Play Store.
Storage type
Touch to view your storage type.
Trusted credentials
Touch to display trusted CA certificates.
User credentials
Touch to view and modify stored credentials.
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Install from SD card
Touch to install encrypted certificates from or SD card.
Clear credentials
Touch to remove all certificates.
Trust agents
Touch to view or deactivate trust agents.
Screen pinning
When this function is enabled, you can always keep a window in view
by touching the Overview button and then the pin icon. In this case,
the user cannot go to any other window or open any other app.
To stop pinning a window in view, long press both the Back and
Overview keys together, then entering your screen unlock password
or drawing your unlock pattern.
Apps with usage access
Touch to display the apps which can track what apps you are using,
and the using frequency. You can switch the toggle to turn on/off the
permission.
10.3.3 Accounts
Manage your accounts and synchronization. Touch Add account to sign
in to or create accounts on your phone.
Touch an account type to see that type of accounts you have added
and adjust the accounts settings.
10.3.4 Google
This phone offers you Google account and services setting options.
10.3.5 Language & input
Use the Language & input settings to select the language for the text
on your phone and for configuring the onscreen keyboard. You can
also configure voice input settings and the pointer speed.
Languages
Touch to select the language and the region you want.
Spell checker
Switch the toggle to enable the system to show suggested words.
Personal dictionary
Touch to open a list of the words you’ve added to the dictionary. Touch
a word to edit or delete it. Touch the add button (+) to add a word.
Virtual keyboard
Manage keyboards such as Google Keyboard and Google voice typing.
Physical keyboard
Keyboard assistance, include show virtual keyboard and keyboard
shortcuts helper.
Text-to-speech settings
•Preferred engine
Touch to choose a Preferred text-to-speech engine, touch the
settings icon to show more choices for each engine.
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•Speech rate
Touch to select how quickly you want the synthesizer to speak You
can touch Reset speech rate to reset it.
•Pitch
Touch to select the pitch you want the synthesizer to speak in. You
can touch Reset speech pitch to reset it.
•Listen to an example
Touch to play a brief sample of the speech synthesizer, using your
current settings.
•Default language status
It describes support level of default language.
Pointer speed
Touch to open a dialog where you can change the pointer speed, touch
OK to confirm.
10.3.6 Backup & reset
Back up my data
Touch the switch to back up your phone’s settings and other application
data to Google servers. If you replace your phone, the settings and
data you’ve backed up will be restored onto the new phone for the first
time you sign in with your Google account. If you mark this option, a
wide variety of settings and data are backed up, including your Wi-Fi
passwords, bookmarks, a list of the applications you’ve installed, the
words you’ve added to the dictionary used by the onscreen keyboard,
and most of the settings that you configure in the Settings application.
If you unmark this option, you stop backing up your settings, and any
existing backups are deleted from Google servers.
Backup account
Touch to set your backup account.
Automatic restore
Touch the switch to restore your backed-up settings or other data
when you reinstall an application.
Device reset
Reset all settings to their defaults, your personal data and the settings
of download apps will not be affected.
Network settings reset
Touch to reset all network settings.
Factory data reset
Erase all of your personal data from internal phone storage, including
information about your Google account, any other accounts, your
system and application settings, and any downloaded applications.
Resetting the phone does not erase any system software updates
you’ve downloaded.
If you reset the phone in this way, you’re prompted to re-enter the
same kind of information as when you first started Android.
When you are unable to power on your phone, there is another way to
perform a factory data reset by using hardware keys. Press the Volume
up key and the Power key at same time until the screen lights up.
10.4 System
10.4.1 Date & time
Use Date & time settings to customize your preferences for how date
and time are displayed.
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Automatic date & time
Touch the switch to use the network-provided date and time.
Automatic time zone
Touch the switch to use the network-provided time zone.
Set date
Touch to open a dialog where you can manually set the phone’s date.
Set time
Touch to open a dialog where you can manually set the phone’s time.
Select time zone
Touch to open a dialog where you can set the phone’s time zone.
Use 24-hour format
Touch the switch to display the time using the 24-hour clock format.
10.4.2 Accessibility
Use the Accessibility settings to configure any accessibility plug-ins you
have installed on your phone.
TalkBack
Touch to enable spoken feedback from your phone.
Switch Access
Touch to enable Switch Access.
Captions
Touch to activate/deactivate captions for phone screen.
Magnification gestures
Touch to turn on/off to activate/deactivate zoom in/out function by
triple-tapping the screen.
Font size
Touch the switch to enlarge or narrow the text on screen.
Display size
Touch the switch to make the items on your screen smaller or larger.
Some apps on your screen may change position.
Touch after pointer stops moving
Touch the switch to set the click after pointer stops moving.
High contrast text
Touch the switch to activate high contrast text.
Power key ends call
Touch the switch to enable Power key ends call.
Auto-rotate screen
Touch the switch to activate auto-rotate screen. Content on the screen
or the keyboard will be automatically rotated when you rotate your
phone.
Speak passwords
Touch the switch to speak passwords while typing.
Large mouse pointer
Touch the switch to enable large mouse pointer.
85 86
Mono audio
Touch to combine channels when playing audio.
Accessibility shortcut
Touch to enable/disable quick activating for accessibility features.
Text-to-speech settings
Touch to update the settings for text-to-speech output, such as the
speech rate.
Touch & hold delay
Touch to adjust the duration of touch and hold delay. This function
enables your phone to differ touch and touch & hold, which may avoid
incorrect operations.
Color inversion
Touch the switch to turn on/off color inversion.
Color correction
Touch to turn on/off color correction.
10.4.3 Printing
Touch to check your printing jobs. A print App is required when there
is no service installed.
10.4.4 Regulatory & safety
Touch to view product information.
10.4.5 Developer options
To enable this function, touch About phone/Build number 7 times
and Developer options will be available. The developer options screen
contains settings that are useful for developing Android applications.
10.4.6 About phone
This contains information ranging from Legal information, Model
number, Android version, Android security patch level, Baseband
version, Kernel version, Build number to those listed below:
Updates
Touch to check for system updates.
Status
This contains the status of the Battery status, Battery level, My phone
number, Network, Signal strength, etc.
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11 Making the most of your
phone .......................................
11.1 Upgrade
You can use the Mobile Upgrade tool or FOTA Upgrade tool to update
your phone's software.
11.1.1 FOTA Upgrade
Use the FOTA (Firmware Over The Air) Upgrade tool to update your
phone's software. To access Updates, touch the Application tab from
the Home screen, then select Updates or touch Settings\About
phone\Updates.
Touch and the phone will search for the latest software. If you want
to update the system, touch the button, and when that’s finished,
touch to complete the upgrade. Now your phone will have the
latest version of the software. You should turn on data connection or
Wi-Fi before searching for updates. Settings for auto-check frequency
are also available once you restart the phone. If you have chosen auto-
check, when the system discovers the new version, a dialog will pop
up to choose download or ignore, the notification will also appear in
the status bar.
During FOTA downloading or updating, to avoid errors in locating the
correct update packages, do not change your default storage location.
12 Accessories .............................
The latest generation of Alcatel mobile phones offers a built-in
handsfree feature that allows you to use the telephone from a
distance, placed on a table for example. For those who prefer to keep
their conversations confidential, an earpiece is also available known
as the headset.
1. Charger
2. USB cable
3. LCD sticker
4. Quick Start Guide and Product safety info
Only use the Alcatel batteries, chargers, and accessories
included along with your device.
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13 Warranty ..................................
TCL Communications Ltd. (“TCL”) warrants to the original retail
purchaser of the ALCATEL onetouch branded accessory that should
the product or part thereof during normal consumer usage and
condition is found to be defective in material or workmanship that
results in product failure within the first twelve months (1 year) from
the date of purchase as shown on its original sales receipt from an
authorized sales agent. Such defect(s) will be repaired or replaced (with
new or rebuilt parts) at TCL’s option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship as set forth
above. Such defect(s) will be repaired or replaced (with new or rebuilt
parts) at the company’s option without charge for parts or labor
directly related to the defect(s).
TCL disclaims any other express or implied warranty for its device. This
LIMITED WARRANTY will be voided if any of the following conditions
occur:
1. Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your phone is used;
2. Connection of the device to any equipment not supplied or not
recommended by TCL;
3. Modification or repair performed by individuals not authorized by
TCL or its affiliates;
4. Changes to the device operating system by the user or third party
applications;
5. Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
6. Removal or altering of the device’s event labels or serial numbers
(IMEI);
7. Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
8. Rooted devices;
9. Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
required by the purchaser’s jurisdiction. In no event shall TCL or any
of its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply in some states or
principalities.
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14 Troubleshooting .....................
Before contacting the service center, you are advised to follow the
instructions below:
•You are advised to fully charge the battery for optimal operation.
•Avoid storing large amounts of data in your phone as this may affect
its performance.
•Use the FOTA (Firmware Over The Air) Upgrade tool to update your
phone's software. To access Updates, touch Settings\About phone\
System app updates.
and carry out the following checks:
My phone can't be switched on or is frozen
•Check the battery contacts, remove and reinstall your battery, then
turn your phone on.
•Check the battery power level, charge for at least 20 minutes.
My phone has not responded for several minutes
•Restart your phone by pressing and holding the Power key.
•Remove the battery and re-insert it, then restart the phone.
My phone turns off by itself
•Check whether your phone is locked when not in use, and make
sure you don't accidentally turn off your phone when locking it by
pressing the Power key.
•Check the battery charge level.
My phone can't charge properly
•Make sure you are using an Alcatel battery and the charger from
the box.
•Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger.
•Make sure that your battery is not completely discharged; if battery
power is empty for a long time, it may take around 20 minutes to
display the battery charger indicator on the screen.
•Make sure charging is carried out under normal conditions (0°C to
+45°C).
•When abroad, check that the voltage input is compatible.
My phone can't connect to a network or "No service" is displayed
•Try connecting in another location.
•Verify the network coverage with your carrier.
•Check with your carrier that your SIM card is valid.
•Try selecting the available network(s) manually.
•Try connecting at a later time if the network is overloaded.
My phone can't connect to the Internet
•Check that the IMEI number (touch *#06#) is the same as the one
printed on your warranty card or box.
•Make sure that the internet access service of your SIM card is
available.
•Check your phone's Internet connecting settings.
•Make sure you are in a place with network coverage.
•Try connecting at a later time or another location.
Invalid SIM card
•Make sure the SIM card has been correctly inserted.
•Make sure the chip on your SIM card is not damaged or scratched.
•Make sure the service of your SIM card is available.
Unable to make outgoing calls
•Make sure you have dialed a valid number and have touched .
•For international calls, check the country and area codes.
•Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
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•Check your subscription status with your carrier (credit, SIM card
valid, etc.).
•Make sure you have not barred outgoing calls.
•Make sure that your phone is not in Airplane mode.
Unable to receive incoming calls
•Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
•Check your subscription status with your carrier (credit, SIM card
valid, etc.).
•Make sure you have not forwarded incoming calls.
•Make sure that you have not barred certain calls.
•Make sure that your phone is not in Airplane mode.
The caller’s name/number does not appear when a call is received
•Check that you have subscribed to this service with your carrier.
•Your caller has concealed his/her name or number.
I can't find my contacts
•Make sure your SIM card is not broken.
•Make sure your SIM card is inserted properly.
•Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
•You can adjust the volume during a call by pressing the Volume Up/
down key.
•Check the network strength.
•Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
•Check with your carrier to make sure that your subscription includes
this service.
•Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number can't be dialed
•Make sure that you have correctly recorded the number in your file.
•Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
•Make sure that your SIM card contacts are not full; delete some files
or save the files in the phone contacts.
My callers are unable to leave messages on my voicemail
•Contact your network carrier to check service availability.
I can't access my voicemail
•Make sure your carrier’s voicemail number is correctly entered.
•Try later if the network is busy.
I am unable to send and receive MMS
•Check your phone memory availability as it might be full.
•Contact your network operator to check service availability and
check MMS parameters.
•Verify the server center number or your MMS profile with your
carrier.
•The server center may be swamped, try again later.
SIM card PIN locked
•Contact your network carrier to obtain the PUK code (Personal
Unblocking Key).
The phone can't be detected by others via Bluetooth
•Make sure that Bluetooth is turned on and your phone is visible to
other users.
•Make sure that the two phones are within Bluetooth’s detection
range.
95 96
15 Specifications .........................
Processor MSM 8909, Quad core 1.1GHz
Platform Android N
Memory 8GB ROM + 1GB RAM
Dimensions (LxWxT) 141.5 x 71.8 x 9.95 mm
Weight 153g
Display 5” FWVGA (854x480) full touch screen
Network GSM: 850/900/1800/1900
UMTS: B2/4/5
LTE: B2/4/5/7/12/17
(Band frequency and data speed are carrier
dependent.)
GPS A-GPS
Connectivity •Bluetooth V4.1
•Wi-Fi 802.11b/g/n
•3.5 mm audio jack
•micro-USB
Camera •5 megapixel back camera
•2 megapixel front camera
Audio supported
formats
MP3, MP4, MIDI, FLAC,AAC, AAC+ ,enhanced
AAC+, AMR-NB etc.
Battery (1) •Rechargeable Lithium-ion battery
•Capacity: 2050 mAh
Expansion Slot microSD™ memory card
(Availability of microSD card depends on
market)
Note: Specifications are subject to change without prior notice. (1)
(1) The original battery has undergone rigorous safety inspections to meet
qualification standards, the use of non-original batteries may be dangerous.
97
Alcatel is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
© Copyright 2017 TCL Communication Ltd.
All rights reserved
TCL Communication Ltd. reserves
the right to alter material
or technical specification
without prior notice.
English - CJA1K31B6AAA
All "Signature" ringtones embedded in this phone have been composed,
arranged and mixed by NU TROPIC (Amar Kabouche).