TCL Communication B098 GSM Quad Band Mobile Phone User Manual Tiger L5 2G 1066G 1066D QG Eng USA 20171103

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Document Description	Tiger L5 2G 1066G_1066D_QG_Eng_USA_20171103
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Date Submitted	2017-11-07 00:00:00
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1.1
For more information about how to use your phone, please visit
www.alcatel-mobile.com to download the complete user manual.
On our Website, you will also find our FAQ (Frequently Asked
Questions) section.
3.1
key from the idle screen.
Calls.................................
Making a call
Making an emergency call
If your phone is covered by the network, dial emergency number
key to make an emergency call. This works
and press the
even without a SIM card and without typing the PIN code or
unlocking the keypad.
Calling your Voice mail
(1)
To access your voicemail, hold down the
3.3
key.
Receiving a call
When you receive an incoming call, press the
key.
then hang up using the
3.4
key to talk and
key)
8 	Navigation
Key (long press
5 	Right
soft key
6 	Power on/Power off
End call
7 	Silent mode
key:
Browser/Confirm an
option
Message
USIM
Contacts
Camera
Torch
Available functions during the call
Contact your network carrier to check service availability.
GPRS connection status .
Removing and installing the back cover
2.1
Charging the battery
Removing and installing the battery
Alarm clock programed.
7.3
To use this feature you must plug in your headset, headset works as
antenna when connected to your phone.
Call logs......................
7.6
Music activated.
1066D
(1)
7.10
to delete the figure.
Calendar
Convert
Call filter
Torch
8 Message.....................
9.1
9.2
Create message
For dual SIM model, you can type a message and select to send it
to a recipient in either the SIM1 or SIM2 directory (1).
9.4
An SMS message of more than a certain number of
characters (the number of characters depends on your
language) will be charged as several SMS. Specific
letters (accent) will increase the size of the SMS, this
may cause multiple SMS to be sent to your recipient.
World clock
11.1
Camera
Gallery
Sound recorder
Use this function to record audio files. The phone support WAV
and AMR. The recording file you stopped will be stored in audio
file automatically.
Video
Use this funtion to play video files. Press
to play/pause the
video player, short press up or down direction key to tune volume,
press left and right direction key to last or next video.
10
My files........................
The phone provides a certain space for users to manage files and
support the memory card. The capacity of the memory card is
selectable. You can use the file manager to conveniently manage
various directories and files on the phone and the memory card.
Browser
Consulting your contacts
You can access your call memory by pressing
screen.
11.2
from the idle
Adding a contact
Select the menu “New contact” then save it to “Phone”, “SIM”
as you like.
You can view images through this funciton.
9.3
1066D only.
1066G
11 Contacts................
Multimedia............
This function enables you to take pictures. Press
to take the
picture. You set them as wallpaper or select them as incoming call
image to a contact in your Contacts.
This function enables you to surf the Internet using the mobile
phone.
Alarm
(2)
From the main menu select “Message” to create text/multimedia
message. You can type a message send it to a recipient in the
SIM card directory. You can type a message, and you're also able
to insert a pre-defined message from “Templates”. While writing
a message, select “Options” to access all the messaging options.
The first clock displays the time based on your location when you
set up your phone. You can add other cities to show the time in
their time zones.
7.9
STK
STK service is the tool kit of SIM card. This phone supports the
service function. The specific items depend on SIM card and
network. Service menu will be automatically added to the phone
menu when supported by network and SIM card.
8.1
Fake call
(1)
The icons and illustrations in this guide are provided for information
purposes only.
Turn on/off the torch as per your need. In idle screen, long key
press 5 key to activate/deactivate the torch light.
7.8
1066G
Call divert.
Convert support weight conversion and length conversion.
7.7
Music..........................
7 Tools............................
7.2
Inserting and removing the SIM card
Message full.
You can create Blacklist and Whitelist through this function.
Use this function to play audio files. Press
to play/pause the
audio player, short press or to last or next audio, in audio player
and
to tune volume.
interface, press
7.1
Unread SMS.
You can create fake call through this function. It helps you to
politely escape from social situations at any time you wish.
from the idle
Connect battery charger to your phone and plug into the socket.
• Charging may take about 20 minutes to start if the battery is
out of power.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting
the charger.
• The mains socket must be near to the phone and easily
accessible (avoid electric extension cables).
• You are advised to charge the battery to its maximum when
using the phone for the first time (approximately
).
3 hours) (
• To reduce power consumption and energy waste, when battery
is fully charged, disconnect your charger from the plug; reduce
the backlight time, etc.
Roaming.
You can create a note in text format by accessing “Add new event”
from the Options.
7.4
Inserting and removing TF card
GPRS connection status .
Once you enter this menu, there is a monthly-view calendar for you
to view the date; you can go to any day you want.
7.5
You can access your call memory by pressing
screen.
Missed calls.
Press
FM radio.....................
Set up
Roaming.
Headset connected.
From Idle screen:
- Press: dial ‘5’
- Long press: turn the Torch on/off
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To remove
the card, press it and slide it out.
For dual SIM models (1)and single SIM model
(2),which only support mini SIM card. Do not attempt
to insert other SIM types like micro and nano cards,
otherwise this may cause damage to your phone. Do
not attempt to insert other SIM types like micro and
nano cards, otherwise this may cause damage to your
phone.
Getting started.............
Airplane mode.
From Idle screen
- Press: input #
- Long press: activate/deactivate the silent
In Edit mode:
- Press: input space
Your mobile phone has a built-in alarm clock with snooze feature.
During a call, you can access your directory, calendar, short
messages, etc. without hanging up the phone.
(1)
Silence mode: your phone neither rings, beeps nor
vibrates.
From Idle screen
- Press: input *
- Long press: lock keypad
In Edit mode:
- Press: change input methods
Your phone is equipped with a radio. You can use the application
as a traditional radio with saved channels. In FM radio interface,
to play/pause the playing process of the current channel,
press
and
to tune volume. You can listen to it while running
press
other applications.
key until the phone powers on.
Dial the desired number, press the
key to place the call. If you
make a mistake, you can delete the incorrect digits by pressing
key. To hang up the call, press the
key.
the
3.2
4 	Lock
Power off your phone
Hold down the
Left soft key
2 	Call logs (idle screen)
Send call
3 	Voice mail (long key-press)
Power on your phone
2.3
Power on/off the handset (long press)
End call
Return to idle
Right soft key
The charge is complete when the animation stops.
Hold down the
Level of network reception.
From Idle screen
- Press: enter zero
- Long press: input +, "+" are used for dialing an
international call.
In Edit mode:
- Press: access the Symbols table
0 (add numbers)
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at
high volume levels for long periods. Exercise caution
when holding your device near your ear while the
loudspeaker is in use.
2.2
Battery charge level.
Dial the voice mail number (long press)
When carrying the product or
using it while worn on your body,
either use an approved accessory
such as a holster or otherwise
maintain a distance of 15 mm from
the body to ensure compliance
with RF exposure requirements.
Note that the product may be
transmitting even if you are not
making a phone call.
English -CJB1KX101AAA
Level of network reception.
Send call
Access to call log (idle screen)
Left soft key
This product meets applicable
national SAR limits of 1.6 W/kg.
The specific maximum SAR values
can be found on Radio waves
section.
www.sar-tick.com
Call divert.
In 1066D:
In 1066G:
Navigation key
Confirm an option (press the middle of the key)
Quick Start Guide
Status bar icons (1)
1.2
Keys
12
alcatel is a trademark of Alcatel-Lucent
and is used under license by
TCL Communication Ltd.
Settings..................
From the main menu, select the menu
and select the function of
your choice in order to customize your telephone: Profiles, Phone
settings, Call settings, Network, Regulatory & safety, Security,
Restore factory settings (1) etc.
13 Input mode
© Copyright 2017 TCL Communication Ltd
All rights reserved
TCL Communication Ltd reserves
the right to alter material
or technical specification
without prior notice.
This mode allows you to type a text by choosing a letter or a
sequence of characters associated with a key. Press the key several
times until the desired letter is highlighted. When you release the
key the highlight character is inserted into the text.
Note: Consulting the local network carrier for related fee and
specific setup.
Calculator
(1)
Press the up, down, left, right and center key to select +, - ×, ÷
and = respectively.
(1)
10
1066D only.
11
12
Make the phone’s settings recover to its default value. End-user data
will be erased. Enter its default password 0000 to confirm to restore
and reboot.
13
14
Safety and use......................
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a
battery.
- Do not burn or dispose of a used battery in household rubbish or
store it at temperatures above 60°C (140°F ).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCL Communication Ltd. and/or its affiliates.
Battery:
Lithium 400 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.phonefacts.net
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that
were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. These
guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure
by limiting the length of calls, or using “hands-free” devices to keep
mobile phones away from the head and body. (fact sheet n°193).
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need
sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow the instructions to avoid problems such
as tendinitis, carpal tunnel syndrome, or other musculoskeletal
disorders.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
• CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to
optimize its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now
in regular use, mobile telephones can interfere with other
electrical or electronic devices, or equipment using radio
frequency.
Switch the phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot,
petrol station, or chemical plant, or in any potentially explosive
atmosphere.
When the phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or
insulin pump, etc. In particular when using the phone, you should
hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your
phone to your ear. Also move the handset away from your ear while
using the "hands-free" mode because the amplified volume might
cause hearing damage.
Do not let children use the phone and/or play with the telephone
and accessories without supervision.
When replacing the cover note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dustfree place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc). The manufacturer's recommended
operating temperature range is-10°C (14°F) to +55°C (131°F).
At over 55°C (131°F) the legibility of the phone's display may be
impaired, though this is temporary and not serious.
Emergency call numbers may not be reachable on all cecullar
network.You should never rely only on your phone for emergency
calls.
Do not open, dismantle or attempt to repair your mobile phone
yourself.
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Only use batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your phone model. TCL Communication Ltd. and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when
exposed to flashing lights, or when playing video games. These
seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences,
consult your doctor before playing video games on your phone or
enabling a flashing-lights feature on your phone.
Parents should monitor their children's use of video games or other
features that incorporate flashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
• BATTERY:
Following air regulation, the battery of your product is not charged.
Please charge it first.
Before removing the battery from your phone, make sure that the
phone is switched off.
Observe the following precautions for battery use:
This symbol on your telephone, the battery and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of
in the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All products with this sign must be brought to these collection
points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable recycling
and collection facilities; instead they are to be taken to collection
points for them to be recycled.
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS.
• CHARGERS
Main power chargers will operate within the temperature range of:
0°C to 40°C.
The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office
equipment use. They are also compliant to the ecodesign directive
2009/125/EC. Due to different applicable electrical specifications,
a charger you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 550 mA
15
16
17
18
19
20
21
• Changes to the device operating system by the user or third party
ship the SIM card, memory cards, or any other accessories such as
the power adapter. You must properly package and ship the wireless
device to the repair center. TCL Communication Ltd. is not
responsible for devices that do not arrive at the service center or
are damaged in transit. Insurance is recommended with proof of
delivery. Upon receipt, the service center will verify the warranty
conditions, repair, and return your device to the address provided in
the RMA. Check the warranty repair status by going online with the
RMA number on web portal.
• Make sure charging is carried out under normal conditions 0°C
(32°F) to 45°C (113°F )
• When abroad, check that the voltage input is compatible
• Check that you have subscribed to this service with your carrier
• Your caller has concealed his/her name or number
(iii) the risks involved with the processing of the personal data,
and
telephone by entering *#06# and keep it in a safe place. It may be
requested by the police or your carrier if your telephone is stolen.
This number allows your mobile telephone to be blocked preventing
a third person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the phone's operation, depending on the software
release of your telephone or specific carrier services.
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded
files
• Check your subscription status with your carrier
We recommend that you read this chapter carefully before using your
phone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving
a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from
using their mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your phone emits electromagnetic waves
that can interfere with the vehicle's electronic systems such as
ABS anti-lock brakes or airbags. To ensure that there is no
problem:
- do not place your phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make
sure that the dashboard is adequately shielded from mobile
phone RF energy.
(i) the technical possibilities available,
(ii) the costs for implementing the measures,
(iv) the sensitivity of the personal data processed.
You can access, review and edit your personal information at any
time by logging into your user account, visiting your user profile
or by contacting us directly. Should you require us to edit or
delete your personal data, we may ask you to provide us with
evidence of your identity before we can act on your request.•
•LICENCES
microSD Logo is a trademark.
General information............
• Website: www.alcatelonetouch.us
• Facebook: http://www.facebook.com/alcatelonetouchusa /
www.facebook.com/alcatelonetouchcanada
• Twitter: http://www.twitter.com/alcatelonetouch
• Hot Line Number: In the United States, call 855-368-0829
for technical support. In Canada, call 855-844-6058 for
technical support.
On our Website, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
www.alcatel-mobile.com
Your telephone is a transceiver that operates on GSM networks
in quad-band with 850/900/1800/1900 MHz.
(1)
.Protection against theft
Your telephone is identified by an IMEI (phone serial number)
shown on the packaging label and in the product's memory. We
recommend that you note the number the first time you use your
(1)
TCL Communication shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the carrier exclusively.
Telephone warranty.........	....
TCL Communication Ltd. warrants to the original retail purchaser of
this wireless device that should this product or part thereof during
normal consumer usage and condition be proven to be defective in
material or workmanship that results in product failure within the
first twelve (12) months from the date of purchase as shown on
your original sales receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or rebuilt parts) at
the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period from
the date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts) at
the company’s option without charge for parts or labor directly
related to the defect(s).
The limited warranty for your wireless device will be voided if any
of the following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized by
TCL Communication Ltd. or its affiliates;
Contact your network carrier to check service availability.
22
23
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile telephone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
duplicate or distribute them, as this may be considered to be an
invasion of privacy. It is the user's sole responsibility to ensure that
prior authorization be obtained, if necessary, in order to record
private or confidential conversations or take a photograph of
another person; the manufacturer, the seller or vendor of your
mobile phone (including the carrier) disclaim any liability which may
result from the improper use of the mobile phone.
applications;
• Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•
Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCL Communication
Ltd. or any of its affiliates be liable for incidental or consequential
damages of any nature whatsoever, including but not limited to
commercial loss, to the full extent those damages can be disclaimed
by law. Some states do not allow the exclusion or limitation of
incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may
not apply to you.
How to obtain Support: In United States please call, (855) 3680829 or go to www.alcatelonetouch.us for technical support. In
Canada please call, (855) 844-6058 or go to www.alcatelonetouch.
ca for technical support. We have placed many self-help tools that
may help you to isolate the problem and eliminate the need to send
your wireless device in for service. In the case that your wireless
device is no longer covered by this limited warranty due to time or
condition, you may utilize our out of warranty repair options.
Troubleshooting.....................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
and carry out the following checks:
My phone can't switch on
• Check the battery contacts, remove and reinstall your battery,
then turn your phone on
• Check the battery power level, charge for at least 20 minutes
My phone is frozen or has not responded for several minutes
• Restart your phone by pressing and holding the
key
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
• Make sure power off key is not mis-contacted
• Check the battery charge level
How to obtain Hardware Service within the terms of this warranty:
Create a user profile (alcatel.finetw.com) and then create an RMA
for the defective device. Ship the device with a copy of the original
proof of purchase (e.g. original copy of the dated bill of sale, invoice)
with the owner’s return address (No PO Boxes accepted), wireless
carrier’s name, alternate daytime phone number, and email address
with a complete problem description. Only ship the device. Do not
My phone can't charge properly
• Make sure you are using an alcatel battery and the charger from
the box
• Clean the battery contact if it’s dirty
• Make sure your battery is inserted properly before plugging in the
charger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the screen
24
25
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by public authorities such as the Federal
Communications Commission of the US Government (FCC), or by
Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue.
Tests for SAR are conducted using standard operating positions
with the mobile phone transmitting at its highest certified power
level in all tested frequency bands.
Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile phone while operating can be
well below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the power output of
the mobile phone.
Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.40 W/kg for use at the ear and 0.73 W/kg and for use close to
the body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the
government requirement for RF exposure. For body-worn
operation, the mobile phone meets FCC RF exposure guidelines
provided that it is used with a non-metallic accessory with the
handset at least 15 mm from the body. Use of other accessories
My phone can't connect to a network or “No service” is displayed
• Try connecting in another location
• Verify the network coverage with your carrier
• Check with your carrier that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone can't connect to the Internet
• Check that the IMEI number (press *#06# ) is the same as the
one printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the
key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the
network is not overloaded or unavailable
• Check your subscription status with your carrier (credit, SIM card
valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your carrier (credit, SIM card
valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is received
Additional WHO information about electromagnetic fields and
public health are available on the following website: http://www.
who.int/peh-emf.
Note: This equipment has been tested and found to comply with
the limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for
help. Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
I can't find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the volume
key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For
optimal operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with
headset or USB data cable. If you are using another accessory
ensure that whatever product is used is free of any metal and that
it positions the mobile phone at least 15 mm away from the body.
FCC ID: 2ACCJB098
Please note by using the device some of your personal data may
be shared with the main device. It is under your own responsibility
to protect your own personal data, not to share with it with any
unauthorized devices or third party devices connected to yours.
For products with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also when using your product as a hotspot (where
available), use network security. These precautions will help
prevent unauthorized access to your device. Your product can
store personal information in various locations including a SIM
card, memory card, and built-in memory. Be sure to remove or
clear all personal information before you recycle, return, or give
away your product. Choose your apps and updates carefully, and
install from trusted sources only. Some apps can impact your
product’s performance and/or have access to private information
including account details, call data, location details and network
resources.
Note that any data shared with TCL Communication Ltd. is stored
in accordance with applicable data protection legislation. For
these purposes TCL Communication Ltd. implements and
maintains appropriate technical and organizational measures to
protect all personal data, for example against unauthorized or
unlawful processing and accidental loss or destruction of or
damage to such personal data whereby the measures shall
provide a level of security that is appropriate having regard to
How to make your battery last longer
• Make sure you follow the complete charge time (minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication
• Adjust the brightness of screen as appropriate
I am unable to use the features described in the manual
• Check with your carrier to make sure that your subscription
includes this service
• Make sure this feature does not require an alcatel accessory
When I select a number from my contacts, the number can't be
dialed
• Make sure that you have correctly recorded the number in your
file
• Make sure that you have inputted the country prefix when calling
a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files from your SIM card or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
• Contact your network carrier to check service availability
I can't access my voicemail
• Make sure your carrier’s voicemail number is correctly entered in
"Messages\Voice mail server"
• Try later if the network is busy
The flickering
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card;
delete some
SIM card PIN locked
• Contact your network carrier to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
26
27
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