TCL Communication BC02 IP Camera User Manual LIFECAM QG US CJB1HC004AAA v0 1 170116 rev1
TCL Communication Ltd. IP Camera LIFECAM QG US CJB1HC004AAA v0 1 170116 rev1
LIFECAM QG US CJB1HC004AAA v0.1-170116_rev1
Quick Start Guide
CJB1HC004AAA
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What's In The Box?
LIFECAM x 1 Charger x 1 Screw x 2
Quick start guide
USB cable x 1 (1.8 meter) Quick start guide x 1 Wall plug x 2
Metal mounng bracket
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Specicaon
Product name LIFECAM
Model name IC01
Operang frequency 2.4 GHz
Transmied power 17±2dbm (Mode: 11b, Rate: 1Mbps)
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Geng to Know Your LIFECAM
The LIFECAM is a Wi-Fi IP camera which provides remote viewing
and broadcasng features when used in combinaon with the LIFE
App.
MIC
Light sensor
Lens
LED indictor
Speaker
USB port
Reset hole
SD card slot
Metal mounng
bracket
Note:
You can adjust your LIFECAM angle by manually rotang the camera head.
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Your LIFECAM: Quick Setup Guide
1. Download the LIFE Applicaon
Download the App using either of the QR codes shown below. Both
QR codes are also printed on the box. Alternavely, you can also
search for “LIFE” in the Apple Store or in Google Play Store.
Apple Store Google Play
2. Installing a Micro-SD Card
Insert the Micro-SD card
according to the illustraon.
Note: In order to enable video
recording, you will rst need
to insert a Micro-SD card. The
system will automacally save the
video in the SD card when the
alarm is triggered.
SD Card format:
Speed: Class 4 or above
Capacity: 8-32GB
Type: TF Card (Micro-SD
Card)
Format: FAT32
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3. Connecng Your LIFECAM
1) Ensure that your LIFECAM is located in your Wi-Fi signal coverage
zone. For opmal performance, the Wi-Fi uploading bandwidth
should be at least 0.6 Mbps.
2) Ensure that your smartphone and your LIFECAM are in the same
Wi-Fi signal coverage zone.
Note: This device does not support 5GHz Wi-Fi. Please connect to a 2.4GHz
Wi-Fi router.
3) Connect your LIFECAM to the power supply as shown in the
following gure.
Note: When the LIFECAM is connected to the power supply, the LED
indicator light will turn red, and it will take about 20 seconds to boot up.
4) Open the LIFE App, create an account and log in.
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5) When you hear "Ready to congure LIFECAM" from the audio
prompt and the LED ashes red, select “+” in the LIFE App, and
follow the on-screen instrucons to add and congure your
LIFECAM. Once your LIFECAM connects to the Wi-Fi network
successfully, the LED will turn o.
Note: Please reset your LIFECAM If the LED connues to ash, or you hear
"Sorry, adding LIFECAM failed, please try again" from the audio prompt.
Reseng Your LIFECAM
If you want to change the LIFECAM Wi-Fi sengs, or your LIFECAM
connecon fails, please long press the reset buon using the reset
pin for 5 seconds. An audio guide will nofy you if the reset has
succeeded.
Note: Please add your LIFECAM again in the App aer you reset it.
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Installing Your LIFECAM
You can place your LIFECAM on a desk or install it on a wall.
Note:
• Please place your LIFECAM in an area with an unobstructed
view.
• Please do not place your LIFECAM behind furniture or near a
microwave oven.
• Please do not place your LIFECAM in areas prone to high
humidity or where condensaon might form.
Desktop Installaon
Place your LIFECAM on a desk in an area which is clean and dry, with
an unobstructed view, and which is beyond the reach of children.
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Wall Installaon
1. Find a suitable place to install your LIFECAM.
2. Separate the metal mounng bracket from the base of your
LIFECAM.
3. Use the metal mounng bracket with its two holes as a template
to mark the mounng posion of your LIFECAM on your wall (the
distance between the two holes is 28 mm). Drill two holes into
the wall.
4. Insert the wall plugs into the holes.
5. Fix the metal mounng bracket onto the wall using the screws.
6. Reaach your LIFECAM to the metal mounng bracket which is
now xed to the wall.
LIFECAM
Note:
• Don't install your LIFECAM
outdoors.
• Avoid direct or strong sunlight.
• Avoid installing your LIFECAM
near water vapour or in areas of
high humidity.
• Please don't install your
LIFECAM in an unstable or
vibraon prone area.
• Please don’t place your
LIFECAM vercal to frequently
moving objects, such as cur-
tains and windows.
Holes in
the wall
Wall plug Metal mounng
bracket
Screw
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FAQ
1. Q: Which OS version is compable with the App?
A: iOS 7.0 and above versions, Android 4.0 and above versions.
2. Q: What should I do if I am unable to add my LIFECAM?
A: 1) Use the reset pin to reset your LIFECAM. Wait unl you
hear the audio guide and then try to add it again.
2) Please check that you have entered the correct Wi-Fi SSDI
and password, then try again.
3) Please check if your router is appearing in your Wi-Fi black
list or the opon to prevent loitering on your network has been
enabled.
4) Please check if your Wi-Fi router has been set to the 5 GHz
frequency band. Currently, LIFECAM does not support the 5
GHz Wi-Fi frequency, so please set the Wi-Fi router to the 2.4
GHz band.
5) Please check if your smartphone permission sengs are
prevenng the LIFE App from using Wi-Fi and GPS.
6) Please check if your Wi-Fi router has been set to bridge mode.
Bridge mode can cause the Wi-Fi signal to become unstable so
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we do not recommend that you connect your LIFECAM to your
Wi-Fi this way.
3. Q: What should I do when my LIFECAM is oine?
A: 1) Please check your LIFECAM's power supply and Wi-Fi
connecon.
2) Reconnect and reset your LIFECAM, and add it again in the
App.
4. Q: Does my LIFECAM only work with the LIFE App within the
same WLAN?
A: No. If your LIFECAM and LIFE app can connect to the
internet, there are no limits to the distance which can be
between them.
5. Q: Can my LIFECAM work from a baery?
A: No, the LIFECAM does not contain a baery, it supports a
1A/5V or 2A/5V charger power supply.
6. Q: Are the materials used in the product harmful to pets or
children?
A: All materials have passed the related safety tesng for
children so as to ensure their safety.
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7. Q: Is it normal to hear a “snip-snap” sound inside the camera
when it switches to night mode?
A: Yes, it’s normal. LIFECAM will switch its internal IR-CUT lter
on or o when it changes between day and night modes.
8. Q: Is it normal for the housing of my LIFECAM to feel warm?
A: Yes. It’s normal when the LIFECAM switches to night mode.
9. Q: Can the camera sll record, even when it is oine?
A: The camera can sll record to the local SD card, even when
it is oine. However, when you want to view the recorded le,
your camera and smartphone will need to be connected via the
internet.
10. Q: How many days of recording can be stored on my SD
Card?
A: 8GB: 4days 16GB: 8days 32GB: 16days
11. Q: If the SD Card storage is full, will it stop recording?
A: No. It will connue by overwring the oldest le on the card.
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12. Q: What do I do if my SD card can’t be read?
A: 1) Please check that you have inserted the SD card correctly.
2) Please make sure the SD card format is FAT32 or EXFAT.
3) Somemes, restarng the camera will solve this issue.
4) Please try to reinsert the SD card.
13. Q: How many accounts can my LIFECAM be linked with?
A: In order to protect the user's account security, only one
LIFECAM can be linked with one account. That account holder
will then be the administrator. Other users can be invited only
by the administrator. They will have the same rights as the
administrator except they will not be able to manage other
users.
14. Q: How can I be sure my LIFECAM is securely protected?
A: 1) Your LIFECAM, app and cloud are secured with two-way
authencaon interacons to protect user idencaon.
2) Video streaming uses a private encrypon protocol for
transfer.
3) User idencaon and video stream idencaon are kept
separate so that security is twice as strong.
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Safety and Use
Electronic Devices
Turn o your device near high-precision electronic devices. The
wireless device may aect the performance of these devices.
Such devices include hearing aids, pacemakers, re alarm systems,
automac gates, and other automac devices. If you are using an
electronic medical device, consult the device manufacturer to
conrm whether radio waves aect its operaon.
Hospitals
Pay aenon to the following points in hospitals or health care
facilies:
• Do not take your wireless device into the operang room, inten-
sive care unit, or coronary care unit.
• Do not use your wireless device at places for medical treatment
where wireless device use is prohibited.
Storage Environment
• Do not place magnec storage media such as magnec cards and
oppy disks near the wireless device. Radiaon from the wireless
device may erase the informaon stored on them.
• Do not put your wireless device and other accessories in contain-
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ers with strong magnec elds, such as an inducon cooker or a
microwave oven. Otherwise, circuit failure, re, or explosion may
occur.
• Do not leave your wireless device in a very hot or cold place.
Otherwise, malfuncon of the product, re, or explosion may oc-
cur.
• Do not subject your wireless device to serious collision or shock.
Otherwise, wireless device malfuncon, overheang, re, or ex-
plosion may occur.
Child Safety
• Put your wireless device in places beyond the reach of children.
Do not allow children to use the wireless device without guid-
ance.
• Do not allow children to put the device in their mouths.
• Do not allow children to touch small ngs. Otherwise, suoca-
on or choking could occur if they are swallowed.
Operang Environment
• The wireless device is not water-resistant. Keep it dry. Protect
the wireless device from water or vapour. Do not touch the wire-
less device with a wet hand. Otherwise, short-circuit, malfunc-
on of the product or electric shock may occur.
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• Do not use the wireless device in dusty, damp and dirty places
or within magnec elds. Otherwise, malfuncon of the circuitry
may occur.
• The wireless device may interfere with nearby TV sets, radios and
PCs.
• In accordance with internaonal standards for radio frequency
and radiaon, use wireless device accessories approved by the
manufacturer only.
Trac Safety
When driving, do not use the wireless device.
• When switched on, this device emits electromagnec waves that
can interfere with the vehicle’s electronic systems such as ABS
an-lock brakes or airbags. To ensure that there is no problem,
do not place this device on top of the dashboard or within an
airbag deployment area.
• Check with your car dealer or the car manufacturer to make sure
that the dashboard is adequately shielded from this device RF
energy.
Condions of Use
• Indoor use only.
• Do not allow your devicve to be exposed to adverse weather or
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environmental condions (moisture, humidity, rain, inltraon of
liquids, dust, sea air, etc.).
• When this device is switched on, it should be kept at least 20 cm
from the body.
• When this device is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or
insulin pump, etc.
• When replacing the cover, please note that this device may con-
tain substances that could create an allergic reacon.
• Do not paint it.
• The manufacturer’s recommended operang temperature range
is 0°C to +45°C.
• Always handle this device with care and keep it in a clean and
dust-free place.
• Clean this device with a dry cloth only.
• Do not aempt to disassemble or repair this device or its acces-
sories.
• Do not drop, throw or bend this device.
• Do not let children use this device and/or play with the this de-
vice and accessories without supervision.
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Cercaon
This symbol on the device means that these products must
be taken to collecon points at the end of their life:
- Municipal waste disposal centres with specic bins for
these items of equipment.
- Collecon bins at points of sale.
They will then be recycled, prevenng substances being disposed
of in the environment and allowing their components to be reused.
In European Union countries:
These collecon points are accessible free of charge.
All products with this sign must be brought to these collecon points.
In non European Union jurisdicons:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdicon or your region has suitable recycling
and collecon facilies; instead they are to be taken to collecon
points for them to be recycled.
CHARGERS
Mains powered chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F ).
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The chargers designed for your device meet the standard for safety
of informaon technology equipment and oce equipment use.
They are also compliant with the ecodesign direcve 2009/125/EC.
Due to dierent applicable electrical specicaons, a charger you
purchased in one jurisdicon may not work in another jurisdicon.
They should be used for this purpose only.
Characteriscs of power supply (depending on the country):
Charger: Input: 100-240 V, 50/60 Hz, 500 mA
Output: 5V, 2A
Radio Waves
THIS DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your device is a radio transmier and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permied levels of RF energy for the
general populaon. The guidelines are based on standards that were
developed by independent scienc organizaons through periodic
and thorough evaluaon of scienc studies. These guidelines
include a substanal safety margin designed to ensure the safety of
all persons, regardless of age and health.
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The World Health Organizaon (WHO) considers that present
scienc informaon does not indicate the need for any special
precauons for use of wireless devices. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure
by liming the length of use to keep device away from the head
and body. Addional WHO informaon about electromagnec elds
and public health are available on the following website: hp://www.
who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protecon against
harmful interference in a residenal installaon. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instrucons, may cause
harmful interference to radio communicaons. However, there is no
guarantee that interference to radio or television recepon, which
can be determined by turning the equipment o and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna;
- Increase the separaon between the equipment and receiver;
- Connect the equipment into an outlet on a circuit dierent from
that to which the receiver is connected;
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- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modicaons not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operaon of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules and Innovaon,
Science and Economic Development Canada licence-exempt RSS
standard(s).
Operaon is subject to the following two condions:
- This device may not cause harmful interference;
- This device must accept any interference received, including
interference that may cause undesired operaon.
Your device is equipped with a built-in antenna. For opmal
operaon, you should avoid touching it or degrading it.
Please note by using the device some of your personal data may
be shared with the main device. It is under your own responsibility
to protect your own personal data, not to share with it with any
unauthorized devices or third party devices connected to yours.
For products with Wi-Fi features, only connect to trusted Wi-Fi
networks. These precauons will help prevent unauthorized access
to your device. Your product can store personal informaon in
various locaons including a memory card, and built-in memory. Be
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sure to remove or clear all personal informaon before you recycle,
return, or give away your product. Choose your apps and updates
carefully, and install from trusted sources only. Note that any data
shared with TCL Communicaon Ltd. is stored in accordance with
applicable data protecon legislaon. For these purposes TCL
Communicaon Ltd. implements and maintains appropriate technical
and organizaonal measures to protect all personal data, for example
against unauthorized or unlawful processing and accidental loss
or destrucon of or damage to such personal data whereby the
measures shall provide a level of security that is appropriate having
regard to
- The technical possibilies available;
- The costs for implemenng the measures;
- The risks involved with the processing of the personal data, and;
- The sensivity of the personal data processed.
You can access, review and edit your personal informaon at any
me by logging into your user account, vising your user prole or by
contacng us directly. Should you require us to edit or delete your
personal data, we may ask you to provide us with evidence of your
identy before we can act on your request.
Innovaon, Science and Economic Development Canada (ISEDC)
Noce
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This device complies with Innovaon, Science and Economic
Development Canada license-exempt RSS standard(s). Operaon is
subject to the following two condions:
- This device may not cause interference, and;
- This device must accept any interference, including interference
that may cause undesired operaon of the device.
This Class B digital apparatus complies with Canadian ICES-003.
Innovaon, Science and Economic Development Canada (ISEDC)
Radiaon Exposure Statement
Lisense
FCC ID: 2ACCJBC02
Warranty
The device is warranted against any deviaon from technical
specicaons for a period of twelve (12) (1) months from the date
specied on your original invoice.
Baeries and accessories sold with your device are also warranted
against any defect which may occur during the rst six (6) months
from the date of purchase as shown on your original invoice.
(1) The warranty period may vary depending on your country.
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Under the terms of this warranty, you must immediately inform your
vendor in case of a conformity defect on this device and present a
proof of purchase.
The vendor or repair centre will decide whether to replace or repair
this device, as appropriate.
Repaired or replaced versions of this device are warranted for ONE
(1) month unless there are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to this device
due to:
1) Not following the instrucons for use or installaon.
2) Not being compliant with technical and safety standards applicable
in the geographical area where this device is used.
3) Improper maintenance of sources of energy, and of the overall
electric installaon.
4) Accidents or consequences of the of the vehicle in which this
device is transported, acts of vandalism, lightning, re, humidity,
inltraon of liquids, inclement weather.
5) Connecng to or integrang into this device any equipment not
supplied or not recommended by the manufacturer.
6) Any servicing, modicaon or repair performed by individuals
not authorised by the manufacturer, the vendor or the approved
maintenance centre.
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7) Use of this device for a purpose other than that for which it was
designed.
8) Malfuncons caused by external causes (e.g., radio interference
from other equipment, power voltage uctuaons).
9) Faulty connecons resulng from unsasfactory radio
transmission or caused by the absence of radio relay coverage.
Warranty is also excluded for this device on which markings or serial
numbers have been removed or altered.
The LIFECONNECT serial number (SN) should be reported together
with this device for repairs. The serial number (SN) can be found on
the label on the back of the device.
This device is also warranted against hidden defects (defects inherent
in the design, manufacture, etc.).
There are no other express warranes other than this printed limited
warranty, expressed or implied, of any nature whatsoever.
In no event shall the manufacturer be liable for incidental or
consequenal damages of any nature whatsoever, including but
not limited to trading loss, commercial loss, to the full extent those
damages can be disclaimed by law. Some countries/states do not
allow the exclusion or limitaon of incidental or consequenal
damages, or limitaon of the duraon of implied warranes, so the
preceding limitaons or exclusions may not apply to you.
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All rights reserved © 2017 TCL Communicaon LTD.
Address: Room 1910-12A, Tower 3, China HK City, 33 Canton Road,
Tsimshatsui, Kowloon, Hong Kong