TCL Communication H035 HSDPA/HSUPA/UMTS quad band / GSM quad band /LTE 7 bands mobile phone User Manual Pixi 3 4 5 4G 5017W QG US updated

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Document ID	2753125
Application ID	xFMknA9irVgi/3MRErrKLA==
Document Description	Pixi 3-4.5 4G_5017W_QG_US updated
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	164.02kB (2050288 bits)
Date Submitted	2015-09-18 00:00:00
Date Available	2015-09-23 00:00:00
Creation Date	2015-09-15 11:58:31
Producing Software	Adobe PDF Library 10.0.1
Document Lastmod	2015-09-15 11:58:35
Document Title	Pixi 3-4.5 4G_5017W_QG_US updated
Document Creator	Adobe InDesign CS6 (Windows)

Your mobile ..................
1.1
Keys and connectors
5017W
Quick Start Guide
Headset connector
Front Camera
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum SAR
values can be found on page 33 of this user
guide.
www.sar-tick.com
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 10 mm from the body
to ensure compliance with RF exposure
requirements. Note that the product may
be transmitting even if you are not making a
phone call.
Touch screen
Back key
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when holding
your device near your ear while the loudspeaker is in use.
Recents
key
Home key
Micro-USB
connector
English - CJB28B1C9AAA
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Camera
Flash/Torch
Power key
Power key
Volume up
Volume down
• Press: Lock the screen/Light up the screen.
• Press and hold: Show the pop-up menu to select from
Restart/ Power off/Airplane mode.
• Press and hold the Power key and Volume down key
to capture a screenshot.
Volume Keys
• In call mode, adjusts the earpiece or headset volume.
• In Music/Video/Streaming mode, adjusts the media
volume.
• In general mode, adjusts the ringtone volume.
• Mutes the ringtone of an incoming call.
Recents key
• Recent apps. Touch and hold to open a list of
thumbnail images of apps you've worked with recently.
Touch it to open an app. Swipe it left or right to remove
a thumbnail from the list.
Home key
• From any application or screen, touch to return to the
Home screen.
• Touch and hold to open Google search.
Back key
• Touch to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, etc.
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1.2
Getting started
1.2.1
Set up
Installing or removing the microSD card
Removing or installing the back cover
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Power off your
phone before inserting or removing the SIM card.
To install, insert the microSD card first, and then place it into the slot
with the gold contact facing down. To remove the external microSD
card, slide and take it out from the slot.
Charging the battery
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
Your phone do not attempt to insert other SIM types like
nano cards, otherwise you may damage your phone.
Connect battery charger to your phone and plug into the socket.
Installing or removing the battery
Power off your phone before removing the battery.
If the battery is very low, there will be no indication that
power is being received until the charge is sufficient to show
the charging status bar. To reduce power consumption and
energy waste, once the battery is fully charged, disconnect
your charger from the plug; switch off Wi-Fi, GPS, Bluetooth
or background-running applications when not in use; reduce
the backlight time, etc.
• Insert and click the battery into place, then close the cover.
• Unclip the cover, then remove the battery.
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1.2.2
Power on your phone
Hold down the Power key until the phone powers on. It will take a
few seconds before the screen lights up.
Set up your phone for the first time
The first time you power on the phone, you should set the following
options: Language, Google account, etc.
Even if no SIM card is installed, your phone will still power on and
you will be able to connect to a Wi-Fi network, sign into your Google
account and use some of the phone's features.
1.2.3
Power off your phone
1.3.1
Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
Touch and hold the item to enter the available options.
Drag
Place your finger on the screen to drag an object to another location.
Hold down the Power key from the Home screen until the phone
options appear, select Power off.
Slide/Swipe
1.3
Slide the screen up and down to scroll through the applications,
images, web pages, etc.
Home screen
You can move all of the items (applications, shortcuts, folders and
widgets) you use most frequently to your Home screen for quick
access. Touch the Home key to switch to the Home screen.
Status bar
• Status/Notification indicators
• Touch and drag down to open
the notification panel.
Search bar
• Touch  to enter text search screen.
• Touch  to enter voice search screen.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Touch an icon to open an application,
folder, etc.
Favorite tray applications
• Touch to enter the application.
• Touch and hold to move or
change applications.
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better view.
1.3.2
Status bar
From the status bar, you can view both phone status (to the right
side) and notification information (to the left side).
Touch to enter application list.
The Home screen is provided in an extended format to allow
more space for adding applications, shortcuts etc. Slide the
Home screen horizontally left and right to get a complete view.
The user interface can be changed
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Status icons
Notification icons
GPRS connected
Bluetooth is on
New Gmail message
Missed call
GPRS in use
Connected to a
Bluetooth device
New Email message
Call forwarding is on
EDGE connected
Speakerphone is on
New text or multimedia
message
Song is playing
EDGE in use
Roaming
Problem with SMS or
MMS delivery
Connected to VPN
HSPA+ connected
Headset connected
Radio is on
HSPA+ in use
No SIM card installed
New Google Hangouts
message
4G connected
Vibrate mode
New voicemail
Uploading data
4G in use
Battery is very low
Upcoming event
Download finished
Signal strength
Battery is low
Screenshot captured
Select input method
Wi-Fi is on
Battery is partially
drained
Both USB tethering and
portable hotspot are on
An open Wi-Fi network
is available
Connected to a Wi-Fi
network
Battery is full
USB tethering is on
Phone is connected via
USB cable
Airplane mode
Battery is charging
Portable Wi-Fi hotspot
is on
System update available
No signal
GPS is on
More notifications are
hidden
Carrier data use
threshold approaching
or exceeded
Alarm is set
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Touch and drag down the Status bar to open the Quick settings panel
or Notification panel. Touch and drag up to close it. When there are
notifications, you can touch them to access notifications directly.
Notification panel
When there are notifications, touch and drag down the Status bar
to open the Notification panel to read more detailed information.
Touch to switch to the Quick settings
panel.
1.3.3
Lock/Unlock your screen
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
1.3.4
Personalize your Home screen
Add
You can touch and hold a folder, an application, or a widget to activate
the Move mode and drag the item to any Home screen you prefer.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to the desired position and then release. You
can move items both on the Home screen and the Favorite tray. Hold
the icon on the left or right edge of the screen to drag the item to
another Home screen.
Touch to clear all event–based
notifications (other ongoing
notifications will remain).
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item up to the top of the
icon, and release after the
item turns red.
Quick settings panel
Create folders
Touch and drag down the Notification panel or touch
to open
the Quick settings panel. You can enable or disable functions or
change modes by touching the icons.
To improve the organization of items (shortcuts or applications) on
the Home screen, you can add them to a folder by stacking one item
on top of another. To rename a folder, open it and touch the folder’s
title bar to input the new name.
Touch to enter user screen.
Touch to access Settings, where you can
set more items.
Wallpaper customization
Touch Settings on the applications screen then touch Display\
Wallpaper to customize wallpaper.
1.3.5
Volume adjustment
You can set the ringer, media and phone ringtone volumes to your
preference by pressing the Volume up/down key, or touching
Settings\Sound & notification\Media volume to set the volume.
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1.3.6
Application tab
Touch
from the Home screen to enter the applications list.
2.1.1
Android keyboard
To return to the Home screen, touch the Home key.
Touch to enter
text or numbers.
Consult recently-used applications
To consult recently-used applications, you can touch and hold the
Recents key. Touch a thumbnail in the window to open the related
application.Touch one thumbnail and slide left or right to delete it.
2.1
Touch to switch
"abc/Abc" mode;
Touch & hold to
switch "abc/ABC"
mode.
Text input����������������������
Touch to switch
between numeric
keyboard and
alphabetic on MS.
Using Onscreen Keyboard
Onscreen Keyboard settings
Touch Settings\Language & input, touch the keyboard you want
to set up and a series of settings will become available for your
selection.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can adjust it by changing the settings (Touch
Settings\Display\Auto-rotate screen.
2.2
Touch & hold to
select symbols.
Touch to input comma;
touch & hold to show
input options.
Text editing
You can edit the text you have entered.
• Touch and hold or double touch within the text you would like
to edit.
• Drag the tabs to change the highlighted selection.
• The following options will show: Select all
and Paste .
• Touch the
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, Cut
, Copy
icon to go back without any action.
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3
Phone call�����������������
3.1
Placing a call
You can easily place a call using Phone. Touch the Application tab
from the Home screen and select Phone.
If you make a mistake, you can delete the incorrect digits by
touching
To hang up a call, touch
or the Power key (when the Call
settings\Power key ends call option is activated).
3.2
Answering or rejecting a call
Touch to send
message to
the previewed
number.
Touch to call
the previewed
number.
Slide to access the
RECENT and
CONTACTS.
Touch to display
keyboard.
Display the
suggested
number(s).
When you receive a call:
• Slide the
icon to the right to answer;
• Slide the
icon to the left to reject;
• Slide the
message.
icon upwards to reject the call by sending a preset
To mute the ringtone volume of an incoming call, press the Volume
up/down key or turn the phone over (when the Settings\
Gestures\Turn over to mute option is activated).
Touch and
hold to access
voicemail.
3.3
Enter the desired number from the keyboard directly and touch
to place the call or select a contact from CONTACTS or
RECENT by sliding or touching tabs, then choose your target SIM
card to make the call.
Consulting your call memory
You can access your call memory by touching RECENT tab
from the Phone screen to view Missed calls, Outgoing calls and
Incoming calls.
The number you entered can be saved to Contacts by touching
and then touching Create new contact.
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4
Contacts�������������������
5.1
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4.1
Touch to create a new message.
• Touch to view the whole message thread.
• Touch & hold to activate delete mode.
icon in the
Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
to write
Adding a contact
Touch
on the Home screen, then touch the
contacts list to create a new contact.
4.2
Write message
On the message list screen, touch the new message icon
text/multimedia messages.
Messaging�����������������
Sending a text message
Enter the mobile phone number of the recipient in the To bar or
to add recipients and touch the Send message bar to
touch
enter the text of the message. Touch the
icon to insert emotions
to send the text message.
or icons. When finished, touch
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS. This may cause multiple SMS to be sent to
your recipient.
You can create, edit and receive SMS and MMS with this phone.
To access this feature, touch the Application tab from the Home
screen, then select Messaging.
To check messages stored in your SIM card, touch the
icon from the Messaging screen, then touch Settings\
Manage SIM messages.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations,
slides, and sounds to other compatible phones and email addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses added.
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6
Getting connected�������
To access this feature, touch the Application tab from the Home
screen, then select Email.
7.1
Connecting to the Internet
An email setup wizard will guide you through the steps to set up
an email account.
7.1.1
Email�������������������������
Besides your Gmail account, you can also set up external POP3 or
IMAP email accounts in your phone.
• Enter the email address and password of the account you want
to set up.
• Touch . If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to
the email account settings screen to enter settings manually.
Alternatively, you can touch Manual setup to directly enter
the incoming and outgoing settings for the email account you
are setting up.
• Enter the account name and display name in outgoing emails.
• To add another email account, you can touch the
Settings. Touch Add account to create.
icon and
To create and send emails
• Touch the
icon from the Inbox screen.
• Enter recipient(s) email address (es) in the To field.
• If necessary, touch the
icon beside To field to add Cc/Bcc to
add a copy or a blind carbon copy to the message.
• Enter the subject and the content of the message.
• Touch
to add an attachment.
• Finally, touch
To connect to the Internet with this phone, you can use GPRS/
EDGE/4G networks or Wi-Fi, whichever is most convenient.
GPRS/EDGE/3G/4G
The first time you turn on your phone with your SIM card inserted, it
will automatically configure your network service: GPRS, EDGE, 4G.
To check the network connection you are using, touch Settings\
More\Mobile Networks, and touch Access Point Names or
Network operators.
7.1.2
Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on your phone
even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Touch Settings\Wi-Fi.
• Touch the switch
to turn on/off Wi-Fi.
• The detailed information of detected Wi-Fi networks is displayed in
the Wi-Fi networks section.
• Touch a Wi-Fi network to connect. If the network you selected is
secured, you are required to enter a password or other credentials
(you can contact the network operator for details). When finished,
touch CONNECT.
to send.
• If you do not want to send the mail right away, you can touch the
icon and Save draft keys or touch the Back key to save a copy.
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7.2
Browser��������������������������������������
Using the Browser, you can enjoy surfing the Web.
7.4
Sharing your phone's mobile data
connection
To access this feature, touch the Application tab from the Home
screen, then select Browser.
You can share your phone's mobile data connection with a single
computer via USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To go to a web page
To turn on USB tethering or Wi-Fi hotspot
On the Browser screen, touch the URL box at the top, enter the
address of the web page, and then confirm.
• Touch Settings\More\Tethering & portable hotspot.
7.3
Connecting to a computer
(1)
• Touch the switch
of USB tethering or Wi-Fi hotspot to
activate this function.
With the USB cable, you can transfer media files and other files
between your internal storage and the computer.
hese functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas.
To connect your phone to the computer:
• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• If you use MTP or PTP, your phone will be automatically connected.
Before using MTP, make sure that the driver (Windows
Media Player 11 or higher version) has been installed.
To locate data you have transferred or downloaded in your
internal storage:
• Touch
to open the applications list.
• Touch File Manager.
All data you have downloaded is stored in the File Manager. Here
you can view media files (videos, photos, music and others), rename
files, install applications into your phone, etc.
(1)
You can change your default connection mode via Settings\Storage\
touch the icon\USB computer connection.
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8
Find my location using
GPS satellites����������������
To activate your phone’s global positioning system (GPS) satellite
receiver:
Data backup������������������
This phone enables you to back up your phone’s settings and other
application data to Google Servers, with your Google Account.
• Touch Settings\Location.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
• Touch the switch
To activate this function:
to turn on Google's location service.
You can then open Maps to find your location:
• Touch Settings\Backup and reset
• Touch the switch
of Back up my data.
When this function is activated, a wide variety of settings and data
is backed up, including your Wi-Fi passwords, bookmarks, a list of
the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivate this
option, you stop backing up your settings, and any existing backups
are deleted from Google Servers.
Use your phone’s GPS satellite receiver to pinpoint your location
within an accuracy as close as several meters (“street level”). The
process of accessing the GPS satellite and setting your phone's
precise location for the first time will require up to 5 minutes. You
will need to stand in a place with a clear view of the sky and avoid
moving. After this, GPS will only need 20-40 seconds to identify your
precise location.
10
Factory data reset��
To activate factory data reset:
• Touch Settings\Backup and reset\Factory data reset.
• Touch the RESET PHONE.
Resetting the phone will erase all of your personal data from internal
phone storage, including information about your Google Account,
any other accounts, your system and application settings, and any
downloaded applications. If you reset the phone in this way, you’re
prompted to re-enter the same kind of information as when you
first started Android.
When you are unable to power on your cellphone, you can perform
a factory data reset by pressing the Power key and the Volume up
key at the same time until the screen lights up.
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11
Applications &
Internal storage������
12
 aking the most of
your phone��������������
11.1 Applications
12.1 Upgrade
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
You can use the Mobile Upgrade tool or FOTA Upgrade tool to
update your phone's software.
With the built-in applications, you can
• Communicate with friends.
• Exchange messages or emails with friends.
• Track your location, view traffic situations, search for locations and
get navigation information to your destination.
• Download more applications from the Google Play Store and
more.
11.2 Internal storage
Touch Settings\Storage to display the amount of internal phone
storage used by the operating system, its components, applications
(including those you downloaded), permanent and temporary data.
If a warning message comes up saying that phone memory
is limited, you are required to free up space by deleting
some unwanted applications, downloaded files, etc.
12.1.1 FOTA Upgrade
Using the FOTA Upgrade tool you can update your phone's software.
To access System Updates, touch Settings\About phone\
System Updates. Or you can touch
to open the applications
list. Then touch System Updates. When there is a new version can
be updated, the indicator will appear in the status bar. Touch the
notification to access the System Updates directly. If you want to
update the system, touch System Updates and then the button
, after it is done touch
to complete the upgrade. Now your
phone's software will be the latest version.
You should turn on data connection before searching for updates.
Settings for auto-check frequency is also available once you restart
the phone.
If you have chosen auto-check, when the system discovers the
new version, dialog will pop up to choose download or ignore, the
notification also will show in status bar.
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Safety and use......................
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary
to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving
a vehicle constitutes a real risk, even when the hands-free kit is
used (car kit, headset...), drivers are requested to refrain from using
their mobile phone when the vehicle is not parked. Check the laws
and regulations on the use of wireless mobile phones and their
accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
-	do not place your mobile phone on top of the dashboard or
within an airbag deployment area,
-	check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone
RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use
on aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to
do so. In an aircraft, turn off your mobile device whenever instructed
to do so by airline staff. If your mobile device offers an airplane mode
or similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel
depot, gas station, or chemical plant, or in any potentially explosive
atmosphere.
When the mobile phone is switched on, it should be kept at least 15
cm from any medical device such as a pacemaker, a hearing aid or
insulin pump. In particular when using the mobile phone you should
hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using
your mobile device with your implantable medical device, consult
your healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your
ear while using the “hands-free” option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean
and dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.).The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw, or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked, or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCL Communication Ltd. and its affiliates and are
compatible with your mobile phone model. TCL Communication Ltd.
and its affiliates disclaim any liability for damage caused by the use of
other chargers or batteries.
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Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when
exposed to flashing lights, or when playing video games. These
seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please
consult your doctor before playing video games on your mobile
phone or enabling a flashing-lights feature on your mobile phone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the mobile phones. All
persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching,
loss of awareness, involuntary movements, or disorientation. To limit
the likelihood of such symptoms, please take the following safety
precautions:
-	Play at the farthest distance possible from the screen. When you
play games on your mobile phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendinitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
-	If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
-	If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
PROTECT YOUR HEARING
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker
is in use.
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds
with your mobile phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an
invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the
improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make
sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic
fumes and burns).
- Do not puncture, disassemble, or cause a short-circuit in the battery,
- Do not burn or dispose of a used battery in the garbage or store
it at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose
for which it was designed. Never use damaged batteries or those
not recommended by TCL Communication Ltd. and/or its affiliates.
This symbol on your mobile phone, the battery, and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products
with this sign must be brought to these collection points.
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In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at http://www.gowirelessgogreen.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED
BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES
ACCORDING TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature
range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the
standard for safety of information technology equipment and office
equipment use. Due to different applicable electrical specifications, a
charger you purchased in one jurisdiction may not work in another
jurisdiction. They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger : Input: 100-240 V, 50/60 Hz, 150 mA
Output: 5 V, 550 mA
Battery:
Lithium 1780 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic
and thorough evaluation of scientific studies. These guidelines include
a substantial safety margin designed to ensure the safety of all
persons, regardless of age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit set by public authorities such as the Federal
Communications Commission of the US Government (FCC), or by
Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue.
Tests for SAR are conducted using standard operating positions with
the mobile phone transmitting at its highest certified power level in
all tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below
the maximum value. This is because the mobile phone is designed to
operate at multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a wireless base
station antenna, the lower the power output of the mobile phone.
Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.06 W/Kg for use at the ear and 1.22 W/Kg for use close to the body.
While there may be differences between the SAR levels of
various mobile phones and at various positions, they all meet
the government requirement for RF exposure. For body-worn
operation, the mobile phone meets FCC RF exposure guidelines
provided that it is used with a non-metallic accessory with the
handset at least 10 mm from the body. Use of other accessories
may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
http://www.ctia.org/
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned,
they might choose to limit their own or their children’s RF exposure
by limiting the length of calls, or using “hands-free” devices to keep
mobile phones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields and
public health are available on the following website: http://www.
who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there
is no guarantee that interference to radio or television reception,
which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more
of the following measures:
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- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) 
this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that it positions the
mobile phone at least 10 mm away from the body.
• LICENCES
microSD Logo is a trademark.
 he Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks is under
license. Other trademarks and trade names are those
of their respective owners.
ALCATEL ONETOUCH
PIXI 3 (4.5) Bluetooth
Declaration ID D026889
SwiftKey is a registered trademark of TouchType Ltd.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Google, the Google logo, Android, the Android logo,
Google Search TM, Google MapsTM, Gmail TM, YouTube,
Google Play Store, Google Latitude TM and Hangouts
TM
are trademarks of Google Inc.
The Android robot is reproduced or modified from work created
and shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License (the text will show when
you touch and hold Google legal in Settings\About phone\Legal
information). (1)
You have purchased a product which uses the open source (http://
opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in
object code and other open source programs licensed under the GNU
General Public License and Apache License.
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing device
users in finding mobile phones that may be compatible with their
hearing devices.
This device is HAC M3 compatible. Reference ANSI C63.19-2011.
FCC ID:2ACCJH035
(1)
It may not available according to the countries.
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General information�����������
Warranty..............................
Your telephone is a transceiver that operates on GSM in quadband (850/900/1800/1900 MHz), UMTS in quad-band (850/900/1900/
2100 MHz) and LTE FDD (1/2/3/4/5/7/17).
TCL Communication Ltd. warrants to the original retail purchaser of
this wireless device that should this product or part thereof during
normal consumer usage and condition be proven to be defective
in material or workmanship that results in product failure within
the first twelve (12) months from the date of purchase as shown
on your original sales receipt from an authorized sales agent. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) at the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your phone is used;
• Connection to any equipment not supplied or not recommended
by TCL Communication Ltd.;
• Modification or repair performed by individuals not authorized by
TCL Communication Ltd. or its affiliates;
• Changes to the device operating system by the user or third party
applications;
• Acts of god such as inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s event labels or serial
numbers (IMEI);
•
Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
•
Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts;
• Damage as result of physical abuse regardless of cause.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on the
software release of your mobile phone or specific operator services.
TCL Communication Ltd. shall not be held legally responsible for
such differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
(1)
Contact your network operator to check service availability.
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Troubleshooting������������������
Before contacting the service center you are advised to follow the
instructions below:
• You are advised to fully charge (
operation.
) the battery for optimal
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use Factory data reset and Mobile Upgrade tool to perform
phone formatting or software upgrading (to reset factory data,
hold down the power key and the Volume up key at the
same time when powered off). ALL User phone data: contacts,
photos, messages and files, downloaded applications will be lost
permanently. It is strongly advised to fully backup the phone data
and profile via Smart Suite before doing formatting and upgrading.
My phone turns off by itself
• Check that your screen is locked when you are not using your
phone, and make sure the Power key is not accidentally contacted
while the screen is unlocked.
• Check the battery charge level.
• If it still does not work, please use Factory data reset to reset the
phone or FOTA/Mobile Upgrade to upgrade software.
My phone cannot charge properly
• Make sure you are using a battery and the charger from the box.
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
charger.
and carry out the following checks:
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
My phone cannot be switched on or is frozen
• Make sure charging is carried out under normal conditions (0°C
to +40°C).
• If the phone cannot be switched on, charge it for at least 20
minutes to ensure the minimum battery power needed, then try
to switch on again.
• If the phone falls into a loop during power on-off animation and
the user interface cannot be accessed, press and hold the Volume
down key to enter Safe Mode. This eliminates any abnormal OS
booting issues caused by 3rd party APKs.
• If neither method is effective, please reset the phone using the
Power key and the Volume up key (holding both together) or
upgrade software via Mobile Upgrade tool.
• When abroad, check that the voltage input is compatible.
My phone cannot connect to a network or "No service"
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My phone has not responded for several minutes
My phone cannot connect to the Internet
• Restart your phone by pressing and holding the Power key.
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use Factory data reset to reset the
phone or FOTA/Mobile Upgrade to upgrade software.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
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Invalid SIM card
The sound quality of the calls is poor
• Make sure the SIM card has been correctly inserted (see "Inserting
or removing the SIM card").
• You can adjust the volume during a call by pressing the Volume
Up/Down key.
• Make sure the chip on your SIM card is not damaged or scratched.
• Check the network strength
• Make sure the service of your SIM card is available.
• Make sure that the receiver, connector or speaker on your phone is clean.
Unable to make outgoing calls
I am unable to use the features described in the manual
• Make sure you have dialed a valid number and have touched Call.
• Check with your operator to make sure that your subscription
includes this service.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable.
When I select a number from my contacts, the number
cannot be dialed
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure that you have correctly recorded the number in your file.
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in airplane mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM
card valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in airplane mode.
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Voicemail number".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and
check MMS parameters.
• Verify the server center number or your MMS profile with your
operator.
• The server center may be swamped, try again later.
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SIM card PIN locked
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
The phone will become warm following prolonged calls,
game playing, internet surfing, or running other complex
applications.
I am unable to connect my phone to my computer
• Install Smart Suite.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the Smart Suite Agent has
been activated.
• Check that you have marked the checkbox of USB debugging.
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperatures.
All "Signature" ringtones embedded in this phone have been
composed, arranged, and mixed by NU TROPIC (Amar Kabouche).
• Check that your computer meets the requirements for Smart
Suite Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Select the microSD card as the location to store downloaded files.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users.
• Make sure that the two phones are within Bluetooth’s detection range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 2.5
hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication.
• Adjust the brightness of the screen as appropriate
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or
increase their auto-check interval.
• Exit background-running applications if they are not being used
for a long time.
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