TCT Mobile 074 GSM/GPRS dual-band Mobile phone User Manual 319 320 321 UM USA 25 07 08

TCT Mobile Limited GSM/GPRS dual-band Mobile phone 319 320 321 UM USA 25 07 08

User Manual

319-320-321_UM_USA_25-07-08 25/07/08 10:59 Page 1
7 Messages ......................................................................35
7.1 Messages:Text/Multimedia message ..............................................35
7.2 Voice message ....................................................................................37
7.3 Voicemail..............................................................................................37
7.4 Settings ................................................................................................38
8 My settings....................................................................39
8.1 Ringtones ............................................................................................39
8.2 Color ....................................................................................................40
8.3 Clamshell..............................................................................................40
8.4 Theme ..................................................................................................41
8.5 Antenna off mode..............................................................................41
8.6 Display ..................................................................................................41
8.7 Clock ....................................................................................................43
8.8 Keys ......................................................................................................43
8.9 More settings…..................................................................................43
9 Tools ..............................................................................46
9.1 Bluetooth™ ........................................................................................46
9.2 Organizer ............................................................................................47
9.3 Alarm ....................................................................................................48
9.4 Calculator ............................................................................................48
9.5 Converter............................................................................................49
9.6 Voice memo ........................................................................................49
9.7 Memory status....................................................................................50
9.8 My shortcuts ......................................................................................50
10 WAP ..............................................................................51
10.1 Homepage............................................................................................51
10.2 Bookmarks ..........................................................................................51
10.3 Recent pages ......................................................................................51
10.4 Offline pages ......................................................................................51
10.5 Go to URL ..........................................................................................51
10.6 Profiles..................................................................................................51
2
Table of contents ........................
Safety and use ......................................................................4
General information............................................................9
1 Your telephone ............................................................11
1.1 Keys ......................................................................................................12
1.2 Main screen icons ..............................................................................14
2 Getting started ............................................................16
2.1 Set-up....................................................................................................16
2.2 Power on your telephone................................................................18
2.3 Power off your telephone................................................................19
3 Calls ..............................................................................20
3.1 Making a call........................................................................................20
3.2 Calling your voicemail ......................................................................20
3.3 Receiving a call ..................................................................................21
3.4 During the call....................................................................................22
3.5 Conference calls ................................................................................23
3.6 Line switching (ALS)..........................................................................24
4 Menu..............................................................................25
5 Call register..................................................................27
5.1 Call memory ......................................................................................27
5.2 My numbers ......................................................................................27
5.3 Billing ..................................................................................................28
5.4 Call settings ........................................................................................28
6 Directory ......................................................................31
6.1 Consulting your directory ..............................................................31
6.2 Creating a file......................................................................................33
6.3 Available options................................................................................33
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Safety and use ............................
We recommend that you read this chapter carefully before using your cellphone.The manufacturer
disclaims any liability for damage, which may result as a consequence of improper use or use
contrary to the instructions contained herein.
TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a real risk, even
when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their
cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless
telephones and their accessories in the areas where you drive.Always obey them.The use of these
devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the radio. Using
a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere with the
vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no
problem:
- do not place your cellphone on top of the dashboard or within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s electronic devices
are shielded from cellphone RF energy.
CONDITIONS OF USE:
You are advised to switch off the telephone from time to time to optimize its performance.
Switch the cellphone off before boarding an aircraft.
Switch the cellphone off when you are in health care facilities, except in designated areas. As with
many other types of equipment now in regular use, cellphones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and
instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive
atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical device such
as a pacemaker, a hearing aid or insulin pump. In particular when using the cellphone you should
hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, answer the call before holding your cellphone to your ear.Also move
the handset away from your ear while using the “hands-free” option because the amplified volume
might cause hearing damage.
Do not let small children use your cellphone without supervision.
When replacing the cover please note that your cellphone may contain substances that could
create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or environmental conditions
(moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.).The manufacturer’s recommended
operating temperature range is -10°C to +55°C (the max value depends on device, materials and
housing paint/texture). Over 55°C the legibility of the cellphone’s display may be impaired, though
this is temporary and not serious.
4
11 Media album ................................................................53
11.1 My audios ............................................................................................53
11.2 My images ............................................................................................53
11.3 Unknown files ....................................................................................54
11.4 Managing audios and images............................................................54
11.5 Formats and compatibility ..............................................................55
11.6 Memory status....................................................................................55
12 Entertainment..............................................................56
12.1 Games ..................................................................................................56
12.2 Game settings ....................................................................................56
12.3 FM Radio..............................................................................................56
13 Latin input mode/character table..............................59
14 Telephone warranty ....................................................63
15 Accessories ..................................................................65
16 Troubleshooting ..........................................................66
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BATTERY:
Before removing the battery from your cellphone, please make sure that the cellphone is switched
off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at temperatures above
60 °C.
Batteries must be disposed of in accordance with locally applicable environmental regulations. Only
use the battery for the purpose for which it was designed. Never use damaged batteries or those
not recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the accessories means that these
products must be taken to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the environment, so that
their components can be reused.
In European Union countries:
These collection points are accessible free of charge.All products with this sign must be brought
to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your jurisdiction or
your region has suitable recycling and collection facilities; instead they are to be taken to collection
points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
CHARGERS
Home A.C. chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your cellphone meet with the standard for safety of information
technology equipment and office equipment use.
Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may
not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the country):
110 V charger (used in Mexico/USA):
Input : 100-240 V, 50/60 Hz, 0.15 A
Output : 5 V, 500mA
Battery: Lithium 750 mAh
6
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile
Limited and its affiliates and are compatible with your cellphone model (see Accessories List page
65).TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check local regulations for
disposal of electronic products.
Remember to make back-up copies or keep a written record of all important information stored
in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when
playing video games.These seizures or blackouts may occur even if a person never had a previous
seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history
of such occurrences, please consult your doctor before playing video games on your cellphone or
enabling a flashing-lights feature on your cellphone. Parents should monitor their children’s use of
video games or other features that incorporate flashing lights on the cellphones.All persons should
discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or
muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15 minute break.
- Play in a well lit environment.
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort in your hands,
arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems
such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours
before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see
a doctor.
Prolonged exposure to music at full volume when listening to music may cause hearing
impairment. Adjust the volume before placing headphones on or in your ear. Only use
headphones recommended by TCT Mobile Limited and its affiliates.
PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction or other
jurisdiction(s) where you will use your cellphone regarding taking photographs and recording
sounds with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden to
take photographs and/or to record the voices of other people or any of their personal attributes,
and reproduce or distribute them, as this may be considered to be an invasion of privacy. It is the
user's sole responsibility to ensure that prior authorization be obtained, if necessary, in order to
record private or confidential conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability
which may result from the improper use of the cellphone.
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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation.This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/ TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user’s authority to operate the equipment.
Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid
touching it or degrading it.
LICENCES
Obigo® is a registered trademark of Obigo AB.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any
use of such marks by TCT Mobile Limited and its affiliates is under license. Other
trademarks and trade names are those of their respective owners.
OT-S320A Bluetooth QD ID B013793
T9 Text Input is licensed under one or more of the following: U.S. Pat. Nos.
5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554, 6,286,064, 6,307,548,
6,307,549, and 6,636,162, 6,646,573; European Pat. Nos. 0 842 463 (96927260.8), 1
010 057 (98903671.0), 1 018 069 (98950708.2); and additional patents are pending
worldwide.
®
8
RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed
the emission limits for exposure to radio-frequency (RF) energy. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general population.
The guidelines are based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies.These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal
Communications Commission of the US Government (FCC), or by Industry Canada, is 1.6 W/kg
averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating
positions with the cellphone transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level, the actual SAR level of the
cellphone while operating can be well below the maximum value.This is because the cellphone is
designed to operate at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna, the lower the power
output of the cellphone. Before a cellphone model is available for sale to the public, compliance
with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is:
OT-S319A: 1.07 W/Kg for use at the ear and 0.99 W/Kg for use close to the body.
OT-S320A: XXX W/Kg for use at the ear and XXX W/Kg for use close to the body.
OT-S321A: XXX W/Kg for use at the ear and XXX W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at various
positions, they all meet the government requirement for RF exposure. For body-worn operation,
the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic
accessory with the handset at least 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
The World Health Organization (WHO) considers that present scientific information does not
indicate the need for any special precautions for use of cellphones. If individuals are concerned, they
might choose to limit their own or their children's RF exposure by limiting the length of calls, or
using "hands-free" devices to keep cellphones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.
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10
General information ..................
Website: www.alcatel-mobilephones.com
Hot Line Number: see “TCT Mobile Services” leaflet or go to our
Internet site.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may
have.
Your telephone is a transceiver that operates on GSM networks with 850
and 1900 MHz bands.
9
(1) Contact your network operator to check service availability.
Protection against theft (1)
Your telephone is identified by an IMEI (telephone serial number) shown
on the packaging label and in the product’s memory.We recommend that
you note the number the first time you use your telephone by entering *
# 0 6 # and keep it in a safe place. It may be requested by the police or
your operator if your telephone is stolen. This number allows your
cellphone to be blocked preventing a third person from using it, even with
a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the telephone’s operation, depending on the software release of your
telephone or specific operator services.
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1.1 Keys
Navigation key
Confirm an option (press the middle of the key)
Pick up
Send a call
Access call memory (Redial) (short keypress)
Switch on/Switch off the telephone (long keypress)
End call
Return to the main screen
Left softkey
Right softkey
Access your voicemail (long keypress)
In Edit mode:
- Short keypress: change input methods
- Switch from T9 predictive mode to Normal mode
- Long keypress: access the Symbols table
1211
1Your telephone......................
OT-S319A/OT-S320A OT-S321A
Voicemail
Switch on/
Switch off
End call
Left softkey
Right softkey
Pick up/Send call
Call memory
Navigation key:
Menu/Confirm an
option
Messages
FM Radio (1)
Settings (2)
WAP
Volume
Vibration alert
Vibration alert
New event
Directory
(1) OT-S320A/OT-S321A only.
(2) OT-S319A only.
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1.2 Main screen icons (1)
Battery charge level.
Vibration alert: your telephone vibrates, but neither rings nor
beeps except for the alarms (see page 39).
Bluetooth is active.
Bluetooth connected to an audio device.
Headset connected.
Call forwarding activated: your calls are forwarded (see page
29).
Alarm clock programmed (see page 48).
Voicemail message arrived.
FM Radio is on.
Unanswered calls.
WAP alerts (2).
Roaming.
Line switching (2): indicates the selected line.
GPRS active connection status (Blue - Activated).
Level of network reception.
Reception of a message in progress.
Sending a message.
14
(1) The icons and illustrations in this guide are provided for
informational purposes only.
(2) Depending on your network operator.
From main screen
- Short keypress: #
- Long keypress: activate/deactivate the vibrator
In edit mode:
- Short keypress: (space)
- Long keypress: add a word
Quick access to vibration alert
Quick access to new event
Quick access to directory
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2Getting started ....................
2.1 Set-up
Remove the back cover Replace the back cover
16
Silence mode: your telephone neither rings, beeps nor vibrates
except for the alarms (see page 39).
Message unread.
Message list is full: your terminal cannot accept any new
messages.You must access the message list and delete at least one
message on your SIM card.
Preferred tariff areas (1).
Antenna off mode.
15
(1) Contact your network operator to check service availability.
Installing the battery Removing the battery
Insert and click the battery
into place, then close the
telephone cover.
Unclip the cover, then
remove the battery.
Clip/Unclip the cover from any of indicated places
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18
The charging may take about 20 minutes to start if the battery is flat.
Be careful not to force the plug into the socket.
Make sure the battery is correctly inserted before connecting the
charger.
The mains socket must be near to the telephone and easily accessible
(avoid electric extension cables).
When using your telephone for the first time, charge the battery fully
(approximately 3 hours). You are advised to fully charge the battery
().
The charge is complete when the animation stops. Only use
Alcatel chargers.
2.2 Power on your telephone
Hold down the key until the telephone powers on, type in your PIN
code if necessary and then confirm with the key. The main screen is
displayed.
If you don’t know your PIN code or if you have forgotten it,
contact your network operator. Do not leave your PIN code near
your telephone and store your card in a safe place when not in
use.
17
Connect the battery charger
Charging the battery
You must insert your SIM card (1) to make telephone calls.
Inserting the SIM card Removing the SIM card
Place the SIM card with the chip
facing downwards and slide it into
its housing. Make sure that it is
correctly inserted.
(1) Check with your network operator to make sure that your SIM card
is 3V compatible. The old 5 Volt cards can no longer be used. Please
contact your operator.
To remove the card, press it
and slide it out.
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3Calls ......................................
3.1 Making a call
Dial the desired number then press the key to place the call. If you
make a mistake, you can delete the incorrect digits by pressing the right
softkey.
To hang up the call, press the key.
To enter characters “+”,“W” (for tonewait) or “P” (used to store
a number with extension number), hold down the key (the
following characters will scroll by: 0, +, P,W).
Making an emergency call
If your telephone is covered by the network, dial emergency number and
press the key to make an emergency call.This works even without a
SIM card and without typing the PIN code or unlocking the keypad.
3.2 Calling your voicemail (1)
Your voicemail is provided by your network to avoid missing calls. It works
like an answering machine that you can consult at any time.To access your
voicemail, hold down the key.
20
(1) Contact your network operator to check service availability.
19
If cell broadcast messages are displayed, use the key to browse
through them in full or press the right softkey to return to the main
screen.
While the telephone is searching for a network, Searching/
Emergency” will be displayed.
2.3 Power off your telephone
Hold down the key from the main screen.
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Muting the ringtone
Press the right softkey once or the key while the telephone is ringing.
Answer the call by pressing the key.
Rejecting a call
Press the key once or the right softkey twice.
3.4 During the call
Available functions
During a call, you can use your directory, your diary, short messages, etc.
without losing your correspondent by pressing the key.
Call on hold
Ongoing call
Handsfree
WARNING: move the handset away from your ear while using
the “handsfree” option because the amplified volume might
cause hearing damage.
Directory
Messages
Organizer
Services (1)
Sound recorder (record your current call).
Besides, you can switch the audio speech from handset to BT device when
connected.
22
(1) Contact your network operator to check service availability.
If the access number for your operator’s voicemail service does not work,
dial the number that you were given.To change this number at a later date,
refer to My numbers” (see page 27).
To use your voicemail service from abroad, contact your network
operator before leaving.
3.3 Receiving a call
When you receive an incoming call, press the key to talk and then hang
up using the key.
If the icon is displayed, the vibrator is activated and there is no
ringtone. If the icon is displayed, the telephone neither rings nor
vibrates.
If the flip is open
- To pick up a call, press the key.
If the flip is closed
- To pick up a call, open the flip (if clamshell open answer option is
activated, see page 40).
The caller’s number is displayed if it is transmitted by the network
(contact your network operator to check service availability).
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3.6 Line switching (ALS) (1)
Your SIM card can contain two distinct telephone numbers. Under Call
register”, choose “Line switching” and then select a default line;all your
outgoing calls will be made from this number. Incoming calls, however, will
continue to use the two lines.
The services programmed on the default line do not impact those
selected on the other line.
24
(1) Contact your network operator to check service availability.
Adjusting the volume
You can adjust the sound level during a call using the key.
Handling two calls
Answering a second call (Ensure that Call waiting” is activated, see
page 28).
To call a second party during a call, dial the number directly.
3.5 Conference calls (1)
Your telephone allows you to talk to several people at the same time (up
to 5). If you are on a double call, press Options” and select
Conference” then confirm with the key. If a third call comes in,
answer it by pressing the key and speak with your new correspondent.
This correspondent becomes a member of the conference if you press
Options” and select Add to conference”, and then confirm by
pressing . Pressing disconnects the current call.
To end the conference call, press Options” and select End
conference”.
23
(1) Contact your network operator to check service availability.
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26
8. MY SETTINGS
- Ringtones
- Color
- Clamshell
- Theme
- Antenna off mode
- Display
- Clock
-Keys
- More settings…
9.WAP
- Homepage
- Bookmarks
- Recent pages
- Offline pages
- Go to URL
- Profiles
4Menu (1) ..................................
From the menu interface, you may directly access features by pressing the
corresponding numerical keys.
25
1. ENTERTAINMENT
- Games
- FM Radio (2)
2. MEDIA ALBUM
- My audios
- My images
- Unkown files
- Memory status
3. TOOLS
- Bluetooth (3)
- Organizer
- Alarm
- Calculator
- Converter
- Voice memo
- Memory status
- My shortcuts
4. CALL REGISTER
- Call memory
- My numbers
- Billing
- Call settings
5. DIRECTORY
6. MESSAGES
- Messages
- Voice message
- Voicemail
- Settings
7. SERVICES (4)
-VAS
- Data account
- My One Touch
- Service dial number
(1) There may be certain differences between this menu tree and
telephone’s operation, depending on your operator.
(2) OT-S320A/OT-S321A only.
(3) OT-S320A only.
(4) Contact your network operator to check service availability.
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5.3 Billing
You can access different items with this option:
Amount You can view the total cost of charged calls, modify
it or reset it and enter the cost of a Telecom Unit in
the currency of your choice.
Duration You can view the total duration of all outgoing calls
or reset it.
GPRS counter Management of the volume of data communications
charged for (in kilobytes).
Beep duration You can activate or cancel the beep emitted during
a call with a specified frequency (enter the
frequency and confirm by ).
5.4 Call settings (1)
You can access a number of items with this option:
5.4.1 Call waiting
Activate/deactivate the notification of a second incoming call by a beep.
28
(1) Contact your network operator to check service availability.
5Call register ....................
5.1 Call memory
You can access your call memory by pressing the key from the main
screen. Choose the icon of the desired list:
Unanswered calls
Outgoing calls (Redial)
Answered calls
Select a number of the call memory and press the Options” softkey to
View call details, Create text/multimedia message,Save or Delete
the selected number or clear the entire list (Delete all).
5.2 My numbers
Type in or modify your telephone number or the number to access your
voicemail and confirm by pressing .Your telephone number is usually
written on your SIM card.
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Incoming calls The following configurations are possible:
All calls All incoming calls are barred.
All calls except All incoming calls except those in SIM directory are
those in SIM barred.
directory
Roaming Incoming calls are barred when you are abroad.
Cancel all Deactivate all call barring.
barring
Change barring Change the original PW for activating call barring.
PW
5.4.4 Caller ID
Query CLIP status and activate/deactivate CLIP.
5.4.5 Conceal ID
Query CLIR status and activate/deactivate CLIR.
5.4.6 Line switching (1)
Line switch between line 1 and line 2.
5.4.7 Auto redial
You can activate or deactivate the automatic callback of your party for
calls that do not get through the first time.
30
(1) Depending on your SIM card.
5.4.2 Call forwarding
You can activate, cancel or verify the status of the call forwarding to the
voicemail or to a specified number. The following configurations are
possible:
Unconditional: systematic forwarding of all your calls. The icon is
displayed.
Conditional: if your line is busy, if you don’t answer or if you are outside
the network range.
If busy, no reply or unreachable.
5.4.3 Call barring
You can activate or deactivate the call barring for outgoing and incoming
calls.The various options are:
Outgoing calls The following configurations are possible:
All calls All outgoing calls are barred.
All calls except All outgoing calls except those in SIM directory are
those in SIM barred.
directory
International calls Outgoing international calls are barred.
International Outgoing international calls except those to your
except home country of subscription are barred.
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Searching for a name by its first letter
You can search for the person’s name by pressing the key associated with
the first letter of his/her name.
Read a file
Select a name from your directory, then press to read the file.
Sending Vcard via Bluetooth
Selecting the Vcard you wish to transfer ("Options\Send vCard\By
Bluetooth").
Making the call
Press the key once the name is selected. If several numbers are
associated with the name to be called, you must first choose the number
from the list (Cellphone, Home, Office, etc.) using the key. Press the
key to make the call.
32
6Directory ........................
6.1 Consulting your directory
To access the directory from the main screen, press the or press the
key and select the icon from the menu.
You can also customize a quick access to your contact with the keys'
customisation (see page 43).
You have 5 directories:
General
Most called
SIM directory
Telephone directory
Group
In addition to the directories already provided, you can create up to 5
groups (maximum 100 entries per group).
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Move Move a file from SIM directory to Telephone
directory, vice versa.
Reset Reset the contacts in "Most called".
Delete all Delete all the files in the current directory.
Copy Copy a file from SIM directory to Telephone
directory, vice versa.
Copy all Copy the whole directory from SIM directory to
Telephone directory, vice versa.
Send vCard Exchange data via MMS or Bluetooth (see page 46).
Create group Create a group of files.
Delete group The group and its files will be completely deleted.
Associate/ If the original one in SIM or General directory is
Not associate modified, the one in a group will be updated
accordingly, otherwise not.
Set as My Set the number as your favourite, whose ringtone
favorite could be different.
Send number Send the number to the others by SMS.
My number Type in, modify or send the user's own number by
SMS.
Memory status View used & available space in SIM and Telephone
directory.
34
6.2 Creating a file
Select the directory in which you wish to create a file, press the
"Options" softkey, select "Create file" then .
When you create a new contact in the product directory, at least one of
the following fields must be filled in: Name, Group, Cellphone,
Home, Ringtone, Image, Work, Fax, Email,
Birthday, Company.
You can move from one field to another using the key.
If you use your telephone abroad, store the numbers in your
directories in international format “+” followed by the country
code (see page 20).
6.3 Available options
From the list of names in SIM directory, General directory or Group you
can access the following options via left softkey:
View View a complete file:name, numbers, address, e-mail,
etc.
Create file Create a file (name, numbers, address, e-mail, etc.) in
the desired directory.
Create text/ Send an SMS/MMS to a contact you selected from
multimedia the directory.
message
Edit Modify the contents of a file: name, number,
ringtone, image, etc.
Delete Delete the selected file.
Set ringtone Customize the ringtone of incoming call for the
contact in "My favorite".
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7.1.2 Inbox
All received messages (read and unread) are stored in the same Inbox.
When viewing your messages, you will find the following status icons,
depending on the type of message: unread SMS in telephone,
unread SMS in SIM card, read SMS in telephone, read SMS in SIM
card, unread MMS in telephone, read MMS in telephone,
message reception in progress and message sending in progress.
Receiving and reading SMS/MMS
When your receive a new message, the following message is displayed: X
new message!”, a beep sounds, the icon shows up, a line with the
number of messages appears on the screen. Select this line and press
or key to read it directly from the main screen.
Once you have read the message, the following options are given: Reply,
Forward the message to another person, Edit,Delete,Delete all and
extract number or URL (Use number/Use URL).
7.1.3 Unsent
All failed to be sent messages.
7.1.4 Sent
All sent messages.
7.1.5 Drafts
All drafts messages.
36
7Messages..........................
You can create, edit and receive SMS, MMS, Postcard (1) with this cellphone.
MMS is a message whereby you can send video clips, images, photos,
animations and sounds to other compatible mobiles and e-mail addresses.
7.1 Messages:Text/Multimedia message (1)
7.1.1 Create message
From the main menu select "Messages" to create text/multimedia
message.
You can type a message but you can also modify a predefined message in
Templates or customize your message by adding pictures, photos,
sounds, titles, etc (only available while editing a MMS). While writing a
message, select “Options” to access all the messaging options.
You can save your messages that you send often to Drafts or Templates.
An SMS message of more than 160 characters (the number of
characters depends on the languages you writing in) will be
charged as several SMS. An MMS message containing photos
and/or sounds may also be billed as more than one message.
35
(1) Depending on your network operator.
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7.4 Settings
7.4.1 Text message
Profile settings Profiles can be retrieved directly from SIM card.
Alternatively, you can create your own profile.
General Delivery report, request for acknowledgement of
delivery report On/Off. Reply path (1) show reply
path.
Memory status Memory used on the telephone.
Preferred Select default message storage, SIM or telephone.
storage
Pref. Bearer Bearer preference.
7.4.2 Multimedia message
Edit Set edit mode, image size and signature.
Sending Set the values for validity period, Read report, etc.
Retrieve Set the values for Home network, Roaming
network, etc.
Filter Set criteria for filtering.
Profiles Follow the same procedure as for setting your WAP
connection.
Memory status Memory used on the telephone.
7.4.3 CB SMS (1)
Receive mode Enable to receive broadcast SMS.
Read message Store the received messages.
Languages Language selection.
Channel setting Add/Edit channels.
38
(1) Depending on your network operator.
7.1.6 WAP alerts
Store PUSH SI messages.
7.1.7 Archive
A library to store messages.
7.1.8 Empty folder
Delete all messages in Inbox/Unsent/Sent/Drafts”.
7.1.9 Templates
A list of predefined messages is available. Select one, edit it if required, and
then send it.You can also create your own predefined text messages.
7.2 Voice message
Record voice and send as MMS.
7.3 Voicemail
All vocal messages received.
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8.1.2 Vibration
Activate it, your telephone vibrates when new event coming, but neither
rings nor beeps except for the alarms.
8.2 Color
This function enables you to customize the graphic style and the colors of
your telephone.
8.3 Clamshell
8.3.1 Clamshell open answer
You can decide whether you want to automatically answer the call when
you open the flip.
8.3.2 Clamshell close options
You can decide whether you want to continue or stop the running
application when you close the flip.
40
8My settings ......................
From the main screen, select the icon menu and select the function
of your choice in order to customize your telephone.
8.1 Ringtones
8.1.1 General
To modify the sound settings, select "Edit" or in the "Options" and
you will see below functions using key:
Select a melody from the list using the key then confirm by
pressing .
Mode (normal, discreet, vibrate...). You may set your telephone
ringtone to Normal, Discreet (ring with beep),Vibrate (all sounds
are replaced by vibrations except for alarms), Vibrate and ring,
Vibrate then ring, Beep and vibrate, Silence (no sounds except for
alarms, the icon will be displayed). Ringtones sound with
increasing volume.
Adjust the volume using the key.
Select the type of key beep.
Select a melody for a new incoming message.
Select a melody for an alarm or appointment.
Power on beep.
Power off beep.
Select a sound for opening the flip and for closing it.
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By selecting Main screen” you can customize it by replacing the default
image or animation displayed on your telephone.
When you receive an event (incoming call, SMS/MMS,
notifications, etc.) the icon, type and number of events will be
displayed on your main screen allowing you to consult them
directly.
8.6.2 Device info.
Selecting "On", enable to show the display text of the current status of
"Signal”, “Profile” and Battery” in the idle.
8.6.3 Power On/Off (1)
You can customize your welcome animation or image that appears when
you switch on your telephone.
You can also customize your OFF screen with an image or animation.
8.6.4 Brightness
You may adjust black level with respect to LCD display by pressing the
key.
8.6.5 Zoom (2)
Zoom in group, name or number display in Directory and while incoming/
outgoing a call.
42
(1) Depending on the model.
(2) Availability depends on language group.
8.4 Theme
The “Theme” menu allows you to customize your telephone to suit your
own taste.You can modify several customizable items at the same time.
When using the telephone for the first time, a default Theme” is
activated.
Even if you choose a Theme, you can still modify the elements in it one by
one.You can reactivate any Theme at any time.
When changing a Theme, an installation screen appears until the eight
elements are installed.
The installation of the Theme can be stopped and cancelled if you
receive an incoming call or if you press the right softkey; the
previous choice of Theme is kept.
8.5 Antenna off mode
Antenna off mode, under which you will have no voice call, Bluetooth or
messaging functions, can be used to increase music playback time.
8.6 Display
8.6.1 Main screen
The main screen is displayed when you switch on your telephone.
You can access the main functions from the main screen either with the
navigation key or by pressing and by selecting the icons displayed on
the screen (1).
41
(1) Depending on the operator.
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8.9.3 Languages (1)
Display language for messages (select using ).The Automatic” option
selects the language according to the home network (if available).
8.9.4 Dictionary
You have a dictionary to which you can add your own words in addition
to those suggested by the predictive input system.When you consult your
dictionary, you can add, modify or erase words by using the Options
softkey.
8.9.5 Input mode (2)
Please see chapter “Latin input mode”, page 59. In addition to the specific
characters table for Cyrillic, Chinese, other data input modes are also
available in your telephone. This feature allows you to write short
messages and add names with special characters to your directory.
8.9.6 Security
Activate PIN The SIM card protection code is requested each
time as the telephone is powered on if this code is
activated.
Change PIN Change PIN code.
Change PIN2 A protection code for certain SIM card features
(Billing/Cost/FDN, etc.) will be requested if you
attempt to access it, if the code is activated. Select
to update it with a new one (between 4 and 8
digits).
44
(1) Contact your network operator to check service availability.
(2) Depending on the language.
8.7 Clock
It allows you to have settings of date and time, including 12/24h format.
Also you can set the daylight saving adjustment.
8.8 Keys
8.8.1 Softkeys
These keys have predefined functions, which vary from one model to
another (operator services, games access, or Games & Applications, ...).You
can customize (1) them, assigning the functions, numbers from directory and
URL you wish to each key.
8.8.2 Keys
By customising your keys, you can call someone or access a function/URL
directly from the main screen.
8.9 More settings…
8.9.1 Auto lock
Your keypad would be locked automatically once after you closed the clip
if selected "On".
8.9.2 Backlight
It allows you to reduce brightness for better performance of batteries and
save power during periods of expected inactivity.You may also customize
its duration, Immediate, 10s, 30s and 1min.
43
(1) Depending on your network operator.
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46
9Tools ................................
9.1 Bluetooth™ (1)
Access this feature by selecting Tools” from the main menu, then
Bluetooth”.
To use your telephone with a Bluetooth device, you need to proceed in
two steps:
- Pair and register the device to your telephone,
- Select it to use hands-free communication. Only one Bluetooth audio
device (your Bluetooth headset or your Bluetooth car kit) can be
connected during the communication.
Pair and register your Bluetooth device
Activate the Bluetooth feature by selecting the Tools\Bluetooth\
Activation\On” option. Then enter the My devices” menu to search
for connectable Bluetooth devices and select the device you want to be
paired with in the list. If the bluetooth device has no keyboard, enter its
default password to register it with your telephone. If the Bluetooth
device has keyboard/keypad, enter the same set of password on both
handset and the device to get it registered.
From the list,press the Options” softkey to connect/disconnect, rename,
search for new devices or delete an unconnected one from the list.
Don’t forget to turn on your Bluetooth device and activate the
pairing mode while pairing it with your telephone.
(1) You're highly recommended to use Alcatel OT-BM81 Bluetooth
headset, which has been tested and proved fully compatible with OT-
S320A.
Activate phone It is requested each time as the telephone is
code powered on if this code is activated.
Change phone Change telephone password, its initial one is 1234.
code
Fixed dialed nb. It allows the telephone to be "locked" so that it can
only dial certain numbers, or numbers with certain
prefixes. To activate this function, PIN2 code is
mandatory.
8.9.7 Network
Network sel.
Pref. networks List of networks to which you wish to be connected
in order of priority (update this list using ).
Select network The choice of the network connection is left up to
the user.
Search mode Network connection switching between "Manual"
and "Automatic".
GPRS conn. (1)
When needed GPRS mode active depending on connection
requirements.
Always GPRS mode continuously active.
45
(1) Depending on network availability.
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Available options:
Create Create an appointment.
View See today's appointments.
appointments
List all See all the created appointments.
appointments
Jump to date Input the required date and it will be immediately
highlighted.
9.3 Alarm
Your cellphone has a built-in alarm clock with a snooze feature.You can
set up to five separate alarms and choose whether or not the alarm should
repeat.
Repeat You may select Once (default)/Every day/Days.
Snooze The alarm will repeat at regular intervals.
9.4 Calculator
You can use it to perform basic calculations. Hold down the key to
get the decimal point. Confirm with the key or the left softkey.
48
Available functions
Data transmit Exchange files with another bluetooth device.
Handle a call Initiate or receive a telephone call with a Bluetooth
headset.
Settings
Visibility: Select whether you want to hide (“Off”) or show to all
(“On”) your telephone.
Rename device:you may change your telephone name, which is visible
to the others.
Always activate Bluetooth in your telephone first before
connecting it to a Bluetooth device. Be aware that Bluetooth
activation will slightly affect battery life of your telephone.
Bluetooth technology allows free wireless connections between all
Bluetooth-compliant devices within short range. Please make sure that the
Bluetooth headset or the Bluetooth car kit and your cellphone are in this
range and set as Visibility\On”.
Your telephone is Bluetooth™ v1.1, v1.2 and v2.0 compatible.
9.2 Organizer
Once you enter this menu from Tools”, there is a monthly-view calendar
for you to keep track of important meetings, appointments, etc. Days with
events entered will be marked in color.
47
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9.7 Memory status
It will indicate how much space is used and how much is currently free on
your telephone and memory card (if any).
9.7.1 Telephone
View available memory space.
Your telephone’s memory is shared among several functions: directory,
scheduler, messages, voice messages, images, melodies, games, applications.
9.8 My shortcuts
Access the shortcuts already programmed.
To program new shortcuts: select My shortcuts” if you want to create
a quick access to a function, Directory, or WAP Bookmarks, etc.
50
9.5 Converter
9.5.1 Unit
You can use the Weight and Length conversion by selecting the unit you
wish to convert via , then press to input the digits. Finally confirm
with key or left softkey.
9.5.2 Currency
The currency converter allows you to:
Convert a currency directly into euros and vice versa (1).
Convert between international currencies, both currencies must be
selected by keys. You are requested to input the appropriate
exchange rate.
9.6 Voice memo
This feature enables you to record a call by selecting Voice memo
while communicating. To record a sound, select Voice memo”, then
New record”.
49
(1) For the former European national currencies, the currency converter
uses the final Euro conversion rates set on 31/12/1998, which are
used in accordance with official conversion rules.
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10.6.3 Accept push
Enable or disable receiving service message from WAP.
10.6.4 Clear cache
Empty the telephone’s cache memory.
10.6.5 Clear cookies
Clear cookies from website.
10.6.6 Trusted certif.
Certificates of trusted sites.
52
10WAP ..............................
10.1 Homepage
Launch the WAP browser with the homepage of the default profile.
10.2 Bookmarks
Access your favorite sites.
10.3 Recent pages
Pages which you recently browsed.
10.4 Offline pages
Pages available for offline viewing.
10.5 Go to URL
Enter the URL of WAP site.
10.6 Profiles
10.6.1 Edit profile
Edit existing profile or create new profile.
10.6.2 Browser options
Set the value for timeout and auto loading of image.
51
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11.3 Unknown files
Store files of unsupported format.
11.4 Managing audios and images
According to the item chosen, you can access some of the functions
below:
View View the selected image. If you want to view all the
pictures in your folder in a slideshow hold down
on the current picture.
Play Play the selected items.
Send (1) Send the audio/image.
Delete Delete the audio/image selected (not applicable for
embedded items).
Set as - Image->main screen, switch ON/OFF, assign it to a
contact.
- Sound->ringtone, message beep, switch ON/OFF,
assign it to a contact.
Download Download new items.
Rename Rename the audio/image.
54
(1) Files marked with cannot be sent.
11 Media album ................
You will have an access to all audio and visual files stored in telephone in
Media Album.
11.1 My audios
Choose an audio for an incoming call, a message alert, power on/off
ringtone or an alarm and scheduler.
The “My audios” album contains the following folders (1):
- Melodies: melodies that can be set as ringtone.
- Recorded: all recorded sounds,
- General: contains all audio files stored in telephone.
DRM: Digital Rights Management feature allows sounds and
images to be played while protecting the associated copyright.
DRM counter-based files and files with expired rights will not be
automatically played when scrolling the list.
11.2 My images
You can select an image or a photo as main screen or the ON/OFF screen.
You may also change it, send it by MMS or Bluetooth or assign it to a
contact in the directory.
The images will be displayed in alphabetical order.
53
(1) The embedded folder names cannot be modified. However, in certain
cases, you can modify, delete and add items included in these folders.
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12 Entertainment ..............
Your telephone is embedded several entertaining games.
12.1 Games
Select and get started the games.
12.2 Game settings
It allows you to manage settings, in which you may set background music,
sound effect and vibration alert.
12.3 FM Radio (1)
Your telephone is equipped with an FM Radio (2) with RDS functionality.You
can use the application as a traditional FM radio and saved channels or
with parallel visual information related to the radio program on the
display, if you tune to stations that offer Visual Radio service.You can listen
to it while running other applications.
To use it, you must get your headset, which works as an antenna
connected with your telephone.
56
(1) OT-S320A/OT-S321A only.
(2) The quality of the radio depends on the coverage of the radio station
in that particular area.
Sort Sort the files by name, type, time and size.
Properties Display part of the ID3 Tag content of an MP3 file.
Activate DRM file option.
Delete all Delete all the files except the embedded ones.
Slideshow (1) Show the images continuously.
11.5 Formats and compatibility (2)
- Sounds: mp3, midi, amr, ...
- Images: jpg, gif
11.6 Memory status
See page 50.
55
(1) Only applies to images that can be cleared but not for copyrighted
files.
(2) Depending on product and market.
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Disclaimer
TCT Mobile Limited and its affiliates waive any responsibility and refuse to
guarantee applications that are subsequently used, as well as for all
applications not embedded in the handset upon purchase.
The purchaser alone bears the risk of loss, damage or defect of the
handset, or of applications/software, and generally of any damage or
consequence resulting from the use of the said applications/software. In
the event that the said applications/software, or the subsequent setup of
any function are lost due to technical reasons resulting from the handset
being replaced/repaired, the cellphone owner should repeat the operation
and download or set up again.TCT Mobile Limited and its affiliates grant
no guarantee and disclaim any responsibility if the operation cannot be
repeated or cannot be performed without incurring some cost.
58
Available options:
Channel list Open the list of saved stations.
Save channel Save the current tuned station to the "Channel
list".
Auto search Start auto search and stations will be automatically
saved to "Channel list".
Manual tuning Enter the frequency manually.
Turn off Stop playing the radio.
Record Record the radio and files will be automatically
saved to Tools\Voice memo\List”.
Settings Use navigation keys to do settings.
Activate Listen to the radio using louderspeaker or headset.
loudspeaker/Play
in headset
Activate mono Switch between mono and stereo mode.
mode/stereo mode
Optimize radio Search for a better frequency from the alternative
frequency frequency list.
Update station Save RDS information as station name in the channel
name (1) list.
57
(1) Availability on RDS information detected.
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Predictive T9 mode
This mode speeds up the writing of your text.
Write the word by pressing a key between and . Press the key
once and the word will be modified each time you press a key.As you go
on, the word will keep changing.
Example: For “Tomorrow”, press on the following keys:
, , = Too -> -> tomorrow
60
13 Latin input mode/
character table (1) ................
To write messages, there are two writing methods:
Normal
Predictive with the T9 mode
Normal
This mode allows you to type a text by choosing a letter or a sequence of
characters associated with a key. Press the key several times until the
desired letter is highlighted.
When you release the key the highlight character is inserted into the text.
59
Write message
Options Back
(1) For specific languages as Chinese, please see specific input leaflets.
Write message
Options Back
Write message
Options Back
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This characters table is generic. All available characters are not displayed.
The candidate letters may vary according to languages.
Symbol table
Hold down the key to display the symbols table; the cursor is
positioned in the center. Use the navigation key to move it and the
key to select.
62
Symbols table
Key Latin uppercase Latin lower case
OK Back
61
Key
- Long keypress: insert 1
Key
- Short keypress:Access the
language list
- Long keypress: Enter zero
Key
- Short keypress:Valid the
displayed word in
predictive mode and/or
insert a space
Navigation key:
- : RIGHT/LEFT:
Validate the word
- : UP: Previous word in
the dictionary
- : DOWN: Next word
in the dictionary
Keypad
- Short keypress: alpha
input (a, b)
- Long keypress: numeric
input (1, 2, 3)
Key
- Short keypress: switch the
current mode into:
Ab -> AB -> ab
- Switch from T9 predictive
mode to Normal mode
- Long keypress: access the
symbol table
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3) improper maintenance of batteries and other sources of energy, and of the overall
electric installation,
4) accidents or consequences of theft of the vehicle in which the telephone is
transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids,
inclement weather,
5) connecting or integrating the cellphone into equipment not supplied or not
recommended by TCT Mobile Limited or its affiliates, without their express
written consent for such,
6) any servicing, modification or repair performed by individuals not authorized by
TCT Mobile Limited or its affiliates, the vendor or the approved maintenance
center,
7) use of the equipment for a purpose other than that for which it was designed,
8) normal wear,
9) malfunctions caused by external causes (e.g., radio interference from other
equipment, power or telephone line voltage fluctuations),
10)modifications made to the equipment even if required by changes in regulations
and/or modification of network parameters,
11)faulty connections resulting from unsatisfactory radio transmission or caused by
the absence of radio relay coverage.
In accordance with the applicable law, TCT Mobile Limited or its affiliates guarantee
your product against hidden defects (defects inherent in the design, manufacture,
etc.).
The above provisions constitute the only claims enforceable against the manufacturer
and vendor in the event of defects in the cellphone or accessory.
There are no express warranties, whether written or oral, other than this printed
limited warranty. All implied warranties, including without limitation the implied
warranties of merchantability or fitness for a particular purpose, are limited to the
duration of this limited warranty. In no event shall TCT Mobile Limited or its affiliates
be liable for incidental or consequential damages of any nature whatsoever, including
but not limited to loss of profits, commercial loss, to the full extent those damages
can be disclaimed by law. Some countries/states do not allow the exclusion or
limitation of incidental or consequential damages, or limitation of the duration of
implied warranties, so the preceding limitations or exclusions may not apply to you.
64
14Telephone warranty............
Congratulations on choosing this cellphone - we hope that you will be completely
satisfied with it.
Your cellphone is guaranteed against any deviation from technical specifications for a
period of twelve (12) months from the date specified on your original invoice (1).
The warranty terms defined in the manual also apply to the battery and accessories
but for a period of six (6) months (2) from the date of purchase shown on your
original invoice.
Under the terms of this warranty, you must inform your vendor (or any maintenance
center approved by TCT Mobile Limited or its affiliates) without delay, of any defect
and present the invoice given to you at the time of purchase. The vendor or
maintenance center will decide whether to replace or repair, as appropriate, all or
any part of the telephone or accessory found to be defective; this warranty covers
the cost of parts and labour but excludes any other costs. Repair or replacement may
be carried out using reconditioned components offering equivalent functionality.
Servicing under the terms of this warranty, especially repair, modification or
replacement of products, shall entitle to a THREE (3) month warranty unless there
are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your telephone and/or
accessory caused by:
1) failure to follow the instructions for use or installation,
2) failure to comply with technical and safety standards applicable in the
geographical area where the equipment is used,
63
(1) The warranty period may vary if overriding statutory provisions are
applicable in your country.
(2) The life of a rechargeable telephone battery in terms of conversation
time, standby time, and total service life, will depend on the
conditions of use and network configuration. Batteries being
considered expendable supplies, the specifications state that you
should obtain optimal performance for your cellphone during the
first six months after purchase and for approximately 200 more
recharges.
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16Troubleshooting ..................
Before contacting your retailer or service center, please try the following
procedures below:
You are advised to switch off the telephone from time to time to
optimize its performance.
You are advised to fully charge ( ) the battery for optimal operation.
Avoid storing large amounts of data in your telephone as this may affect
the performance of your telephone.
My cellphone will not switch on
Press until the screen comes on
Check the battery charge level
Check the battery contacts, remove and reinstall your battery, then turn
your telephone back on
My screen is difficult to read
Clean your screen
Use your cellphone in accordance with the recommended conditions of
use
My cellphone turns off by itself
Check that your keypad is locked when you are not using your cellphone
Check the battery charge level
My cellphone has a low level of autonomy
Be sure you have charged the battery for a minimum of 3 hours.
After a partial charge, the battery level indicator may not be exact.Wait
for at least 20 minutes after removing the charger to obtain an exact
indication
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15Accessories ........................
The latest generation of Alcatel GSM cellphones offers a built-in handsfree
feature that allows you to use the telephone from a distance, placed on a
table for example. For those who prefer to keep their conversations
confidential, an earpiece is also available known as the headset.
65
(1) OT-S320A/OT-S321A only.
Only use your telephone with Alcatel batteries, chargers and
accessories compatible with your model.
Battery
Stereo headset (1)
Standard charger
319-320-321_UM_USA_25-07-08 25/07/08 11:00 Page 65
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a network
(check for busy or unavailable networks)
Check your subscription status with your operator (credit, account
status etc.)
Make sure you have not forwarded incoming calls (see page 29)
Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
Check that you have subscribed to this service with your operator
Your caller has concealed his/her number
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the key
Check the network signal strength indicator
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes
this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my directory, the number is not
dialed
Make sure that you have correctly recorded the number
Make sure that you have selected the country prefix when calling a
foreign country
I am unable to create a file in my directory
Make sure that your SIM card directory is not full; delete some files or
save the files in the telephone's directory (i.e. your professional or
personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
68
My cellphone will not charge properly
Make sure that your battery is not completely discharged; the battery
charge indicator can take several minutes and may be accompanied by a
quiet whistling sound
Make sure charging is carried out under normal conditions (0°C +40°C)
Make sure your battery is inserted. It must be inserted beforeplugging
in the charger
Make sure you are using an Alcatel battery and charger
When abroad, check that the electrical current is compatible
My cellphone will not connect to a network
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually (see page 45)
Try connecting at a later time if the network is busy or unavailable.
SIM card error
Make sure the SIM card has been correctly inserted (see page 17)
Verify with your operator that your SIM card is 3V compatible; ; old 5V
SIM cards are not compatible.
Make sure the chip on your SIM card is not damaged or scratched
Unable to make outgoing calls
Make sure you have dialed a valid number and press the key
For international calls, check the country and area codes
Make sure your cellphone is connected to a network, and that the
network is not busy or unavailable.
Check your subscription status with your operator (credit, account
status etc.)
Make sure you have not barred outgoing calls (see page 29)
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319-320-321_UM_USA_25-07-08 25/07/08 11:00 Page 67
ALCATEL is a trademark of Alcatel-Lucent
and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2008
TCT Mobile Limited.
TCT Mobile Limited reserves
the right to alter material or technical
specification without prior notice.
English - CJA3011ALAAA
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered in My
Numbers
Try later if the network is busy
I am unable to send and receive messages MMS,Vox MMS
Check your telephone’s memory available as it might be full
Contact your network operator to check service availability and check
MMS parameters (see page 38)
Verify the server center number or your MMS profile with your
operator
The server center may be saturated; try again later
The icon is displayed on my standby screen
You have too many SMS messages on your SIM card; delete some, or
archive them in your telephone's memory
The << - >> icon is displayed
You are outside of the network coverage area
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to download new files
Check required/available memory
Delete some files
Select the MicroSD Card to store the files you downloaded
Check your subscription status with your operator
The telephone can’t be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your cellphone is visible to
other users (see page 46)
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