TCT Mobile 102 GSM850/PCS1900 Mobile Phone User Manual SCYLLA UM MAP USA 12 01 09
TCT Mobile Limited GSM850/PCS1900 Mobile Phone SCYLLA UM MAP USA 12 01 09
User manual
Your cellphone .................. 2.1 Keys in idle mode Getting started.................. Select the menu option you desire using the navigation keys ( ), then press the left softkey to confirm the selection. Removing the battery door Navigation key: : Messages : Directory Left softkey: Scroll/adjust the volume during a call Access Option/ Menu/Confirm Display a message received 2.2 Delete / Back / Mute the ring tone Send key: Answer / Send call Call memory (short keypress) Fit the SIM card with the chip (indicated by the gold connectors) facing downwards. Slide the SIM card into its compartment taking care of the correct orientation with the angled corner. Push the SIM card with your finger to release it. End key: Switch on/Switch off Voicemail (long keypress) End call Insert a smart punctuation Return to the main screen Keypad lock/unlock (long keypress) In edit mode: - Short keypress: access the language list Inserting a SIM card To insert your SIM card, turn off your cellphone by holding down the key. Right softkey: Reject a call 2.3 Vibrator (long keypress) To insert the battery, place the top of the battery in first as shown and press down gently. To remove the battery, pull battery up from bottom using index finger. Validate selected word Add a word - Long keypress: enter zero (1) (2) You may store up to 250 entries in the phone's directory. 8.1 Directory menu View: view directory contacts (listed in alphabetical order). Create: enter number and name of a new contact. Delete: delete the selected contact. Copy: copy the selected contact from the SIM memory to the phone memory and vice versa. Caller group: assign contacts to a group. Select Dir.: select the SIM directory, Phone directory or both at the same time. Memory status: view number of contacts and memory available. My number: enter your own cellphone numbers for future reference. Speed Dial: set up speed dial for each key from to 8.2 Creating a contact Consulting your directory (“View”) Main screen icons.............. Set the contrast of your cellphone by choosing one of the 5 levels proposed. 6.1 Dial number then press (1) Tools .............................. Ringtone: only the tone is played. Vibrate: only vibrator is set (alarms and low battery alert will still sound). Vibrate & ring: vibrate and tone simultaneously. 11.1 Clock Vibrate then ring: vibrate then tone. Set time and date, time format, display (show or hide the clock). Vibrate.Beep.Ring: vibrate, warning beep, then tone. Silence: no tone or vibrate, however alarms and low battery alerts 11.2 Languages will still sound. Select or change the language of the phone's menus. Select a cellphone number in the list and press press to access the following options : Details: display the information of the call selected. Save number: store the number in your directory. Send message: create an SMS. Call number: call the selected number. Modify: modify the number, then call it or save it. Delete: delete the number selected. Delete all: delete the entire list. The volume can be adjusted to one of the set levels. 12.2 Call settings 11 Settings .......................... Volume 10.1 Wall paper Available options in the contact list Select the image you wish to be displayed as the idle screen. 11.3 Dictionary (1) Making an emergency call Making an international call Hold down when “+” is displayed, enter the country and area codes, then complete the number and send the call. Calling a number from the directory Press the key to access the directory. Select the desired cellphone number and press Calling your voicemail Press and hold the 6.3 (1) key to connect. Read an SMS The outbox includes sent and unsent messages. Available functions during a call 7.3 Inbox/Outbox Select the message and press and choose your option: Reply/Delete/ Forward message/Archives/Modify/Extract number/Call number. Contact your network operator for more information. (1) Contact your network operator for service availability. Pause and context menu Rotate the brick Move right Move left Drop the brick ALCATEL is a trademark of Alcatel-Lucent and used under license by TCT Mobile Limited. Toggle the upgrade level flag; if the flag is on, the game level will move up when your score increases to 300.The level impacts the speed of the bricks : the higher the level, the higher the speed. (1) Key functions: Shoot first ball (1) TCT Mobile Limited reserves the right to alter material or technical specification without prior notice. Move right Shoot first ball English - CJB20E1ALAAA Contact your network operator for more information. 10 All rights reserved © Copyright 2008 TCT Mobile Limited. Pause and context menu Shoot the ball 11.7 Factory reset Abc to redial it or Key functions: 11.6 Answer mode OT-202A OT-102A Create an SMS In the inbox, read and unread messages are shown with different icons. Access the available options during a call by pressing (1) and choose your action: Send: send the message to a recipient. Send to many: send the message to a group of people you have defined Send to email: send a message to an email address (1). Save: save the message in the unsent box and send it later. Templates: use or modify an existing message. Discard: discard the message. Predictive (T9): select this mode to have your phone predict words as you type. 123: switch to numeric mode T9 help: help menu for the predictive mode 7.2 6.2 and select “create” to delete a digit, or press and hold Dial 911 or other local emergency number and press . Emergency calls can be performed at anytime without your SIM card or PIN code. Once the call has been made, the screen will display: “SOS”. Move left (2) If you make a mistake, press to delete multiple digits. or press 13.1 Russia 11.5 Auto power Caller group (1) 7.1 Create, modify or delete a word in your personal dictionary. When Minute alert/Call waiting/Auto redial/Billing/Duration/Amount/Hide creating an SMS, words typed are predicted from this dictionary and my ID. 13.2 Bricks are automatically called if you choose the Predictive Mode (T9). The object of this game is to break as many bricks as possible with a 12.3 Call services (1) bat and ball. 11.4 Auto keypad lock Network/Call forwarding/Call barring. 3 lives per game. To select the timing for the automatic locking of the keypad when the Miss a ball = lose a life handset is not in use. From this function you may select a timing of 5 to 40 seconds, or to set it “off” if you prefer to lock it manually. Bonus depending on the position in which the ball hits the bricks. Once you have selected a name, press to access the following options: 10.2 Colors (1)/Reverse (2) Call number/Send message/Details/Modify/Delete/Copy/Caller group/ Change the color of the screen's display. Search number. You can group together names by category and select a special ringtone. For each group, you can select the following options: Modify/Ringtone/SMS alert/Members/Add member/Delete all. To hang up, press Press Messages........................ From the main screen, press and your cellphone displays a call list. The object of this game is to make as many complete lines of bricks as Each call is displayed with an icon indicating the type of the call. possible. Mode Select “Dir.” then “View” to access the list of your contacts Making a call 12 Call services .................. 13 Games ............................ 12.1 Call memory 9.2 Calls .................................... Vibrate mode From the main screen, press and select one of the 10.4 Backlight following options in order to customize your cellphone. Select the display backlight duration : 7s, 15s, 20s, or 30s. 9.1 Battery charge level. Silence mode (2) Tools: Access the Alarm and Calculator functions. Unread message. Call services: Message list is full Access functions such as: voicemail number, call memory, call Unanswered call settings, network, call forwarding and call barring. Messages: Call forwarding activated: your calls are forwarded Read, write and send SMS messages. View new messages in Alarm programmed your inbox, or sent messages in your outbox. Adjust the Signal strength indicator. settings and activate/ deactivate SMS CB (1) message reception. Keypad lock. Directory: Roaming. Access/create directory files and make calls from your (1) For E202A only directory. (2) For E102A also means vibrate mode Sounds: Change the mode, volume, ringtones, alerts, power on/off sounds and key beep. Display: Change the main screen wallpaper, colors/reverse, power 5.1 Alarm on/off display, screensaver and contrast. = “snooze”:The alarm will ring again after 5 minutes. Settings: Set the time, date, language, security mode, answer mode, etc = “cancel” Games: Note:When the cellphone is switched off, the alarm will ring. Play the 2 games embedded in your cellphone. Services (2): 5.2 Calculator Access the Operator services. + 1 Contact your network operator to check service availability. select type confirm Depending on your operator's network. of operation 10.3 Contrast Sounds ............................ 10 Display ............................ select “create” and enter number and name of a new contact. 8.3 Directory........................ Inserting and removing the battery Menu .................................. 11 12 Safety and use .......................... We recommend that you read this chapter carefully before using your cellphone.The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained in this manual. • TRAFFIC SAFETY: Recent studies show that using a cellphone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (headset...), drivers are requested to refrain from using their cellphone when the vehicle is not parked. Check the laws and regulations on the use of wireless telephones and their accessories in the areas where you drive.Always obey them.The use of these devices may be prohibited or restricted in certain areas. When switched on, your cellphone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem: - do not place your cellphone on top of the dashboard or within an airbag deployment area. - check with your dealer or car manufacturer to make sure that the car’s electronics devices are well shielded. • CONDITIONS OF USE: You are advised to switch off your cellphone from time to time to optimize performance. Switch the cellphone off before boarding aircraft. Switch the cellphone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, cellphones can interfere with other electrical or electronic devices, or equipment using radio frequency. Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any potentially explosive atmosphere. When the cellphone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump.When using the cellphone you should hold it against the ear on the opposite side to the device, if any.To avoid hearing impairment, press to answer the call before holding your cellphone to your ear. Also move the handset away from your ear while using the “hands-free” option because the amplified volume might cause hearing damage. Do not let children use the phone and/or play with the telephone and accessories without supervision. When replacing the cover please note that your cellphone may contain substances that could create an allergic reaction. Always handle your cellphone with care and keep it in a clean and dust-free place. Do not allow your cellphone to be exposed to unfavorable environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc).The manufacturer’s recommended operating temperature range is -20°C to +55°C. Over 55°C the legibility of the cellphone’s display may be impaired, though this is temporary and not serious. Emergency call numbers may not be reachable on all cellular networks.You should never rely only on your cellphone for emergency calls. Do not open, dismantle or attempt to repair your cellphone yourself. Do not drop, throw or try to bend your cellphone. Do not paint it. Use only Alcatel batteries, battery chargers, and accessories that are compatible with your cellphone model.TCT Mobile Limited or its affiliates disclaim any liability for damage caused by the use of non approved batteries or accessories. Your cellphone should not be disposed of in a municipal dump. Please check local regulations for disposal of electronic products. Remember to make back-up copies or keep a written record of all important information stored in your cellphone. Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games.These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing videos games on your cellphone or enabling a flashing-lights feature on your cellphone. Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the cellphones.All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions: - Do not play or use a flashing-lights feature if you are tired or need sleep. - Take a minimum of a 15 minute break hourly. - Play in a well lit room. - Play at the farthest distance possible from the screen. When you play games on your cellphone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow these instructions to avoid problems such as tendonitis, carpal tunnel syndrome, or other musculoskeletal disorders: - Take a minimum of a 15 minute-break every hour of game playing. - If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again. - If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor. Prolonged exposure to music at full volume on the music player may damage the listener's hearing. Set your phone volume safely. Use only headphones recommended by TCT Mobile Limited and its affiliates. • PRIVACY: Please note that you must respect the laws and regulations in force in your country regarding taking photographs and recording sounds with your cellphone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorization be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your cellphone (including the operator) disclaim any liability which may result from the improper use of the cellphone. • BATTERY: Before removing the battery from your cellphone, please make sure that the cellphone is switched off. Take precautions with the battery and do not attempt to open the battery (chemical substances may cause burns). Do not pierce, disassemble nor cause a short-circuit in a battery. Do not burn or dispose of a used battery in household waste or store it at temperatures above 60 °C. Batteries must be disposed of in accordance with locally applicable environmental legislation. Batteries should not be used for any other purpose than the one intended. Never use damaged batteries or not recommended by TCT Mobile Limited and/or its affiliates. This symbol found on your cellphone, battery and accessories means that these products must be taken to collection points at the end of their life: - Municipal waste disposal centers with specific bins for these items of equipment - Collection bins at points of sale. They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused. In European Union countries: These collection points are accessible free of charge. All products with this sign must be brought to these collection points. In non European Union countries: Items of equipment with this symbol are not to be thrown into ordinary bins if your country or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled. In the United States you may learn more about CTIA’s Recycling Program at www.recyclewirelessphones.com • CHARGERS: Home A.C. chargers will operate within the temperature range of: 0 °C to 40 °C. The chargers designed for your cellphone meet with the standard for safety of information technology equipment and office equipment use.They should be used for this purpose only. The charger in this package shall ONLY be used with Alcatel OT-102A/OT-202A. The use on any other product or equipment including Alcatel products is strictly prohibited. TCT Mobile Limited cannot be held liable for any damages due to use contrary to the above mentioned stipulation. NOTICE:Your cellphone is not designed for chargers connected through USB cable to a computer. Please use dedicated charger to charge your cellphone. Electrical characteristic of A.C. power supply (depending on the country): Input: 100-240 V, 50/60 Hz, 100 mA Output: 4.5 V, 300 mA • RADIO WAVES: THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your cellphone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio-frequency (RF) energy. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies.These guidelines include a substantial safety margin designed to ensure the safety of all persons, regardless of age and health. The exposure standard for cellphones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities such as the Federal Communications Commission of the US Government (FCC) or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are conducted using standard operating positions with the cellphone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the cellphone while operating can be well below the maximum value.This is because the cellphone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output of the cellphone. Before a cellphone model is available for sale to the public, compliance with national regulations and standards must be shown. The highest SAR value for this cellphone when tested is: OT-E102A: 1.4 W/kg for use at the ear and 1.07 W/kg for use close to the body, OT-E202A: 1.41 W/kg for use at the ear and 1.04 W/kg for use close to the body, While there may be differences between the SAR levels of various cellphones and at various positions, they all meet the government requirement for RF exposure. For body-worn operation, the cellphone meets FCC RF exposure guidelines provided that it is used with a non-metallic accessory with the handset at least 1.5 cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. The World Health Organization (WHO) considers that present scientific information does not indicate the need for any special precautions for use of cellphones. If individuals are concerned, they might choose to limit their own or their children's RF exposure by limiting the length of calls, or using "hands-free" devices to keep cellphones away from the head and body (fact sheet n°193). Additional WHO information about electromagnetic fields and public health are available on the following website: http://www.who.int/peh-emf. Although no health issues related to the use of wireless telephones have ever been discovered, the World Health Organization advises as a precautionary measure to use your telephone with a good level of network reception as indicated on the telephone display (4 to 5 bars). It is also advised to keep wireless telephones, during communication, away from the belly of pregnant women and from the lower abdomen of teenagers. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not in-stalled and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/ TV technician for help. This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference and, 2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Your cellphone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it. Your cellphone is a transceiver that operates on GSM networks with 850 and 1900 MHz bands. We, TCT Mobile Limited declare that this handset and battery are separated in packaging as an industry standard and the FCC ID label has been placed clearly on the outside of the packaging at the time of purchase. Protection against theft (1) Your cellphone is identified by an IMEI (cellphone serial number) shown on the packaging label and in the product’s memory. We recommend that you note the number the first time you use your cellphone by entering *, #, 0, 6, # and keep it in a safe place. It may be requested by the police or your operator if your cellphone is stolen. Disclaimer There may be certain differences between the user manual description and the cellphone’s operation depending on the software release of your cellphone or specific operator services. General information ................ • Website: www.alcatel-mobilephones.com ® • Hot Line Number: see the “TCT Mobile Services” leaflet or go to our Internet site. On our Internet site, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have. T9 Text Input is licensed under one or more of the following: U.S. Pat. Nos. 5,187,480, 5,818,437, 5,945,928, 5,953,541, 6,011,554, 6,286,064, 6,307,548, 6,307,549, and 6,636,162, 6,646,573; European Pat. Nos. 0 842 463 (96927260.8), 1 010 057 (98903671.0), 1 018 069 (98950708.2); and additional patents are pending worldwide Battery: Lithium-Ion 720 mAh (1) Contact your network operator for service availability. Cellphone warranty ................ 3) improper maintenance of batteries and other sources of energy, and of the overall electric installation, 4) accidents or consequences of theft of the vehicle in which the cellphone is transported, acts of vandalism, lightning, fire, humidity, infiltration of liquids, inclement weather, 5) connecting or integrating the cellphone into equipment not supplied or not recommended by TCT Mobile Limited or its affiliates, without their express written consent for such, 6) any servicing, modification or repair performed by individuals not authorized by TCT Mobile Limited or its affiliates, the vendor or the approved maintenance center, 7) use of the equipment for a purpose other than that for which it was designed, 8) normal wear, 9) malfunctions caused by external causes (e.g., radio interference from other equipment, power or cellphone line voltage fluctuations), 10) modifications made to the equipment even if required by changes in regulations and/or modification of network parameters, 11) faulty connections resulting from unsatisfactory radio transmission or caused by the absence of radio relay coverage. 12) equipment on which markings or serial numbers have been removed or altered, and handsets on which labels have been removed or deteriorated shall be excluded from the warranty. In accordance with the applicable law, your product is warranted against hidden defects (defects inherent in the design, manufacture, etc.). There are no express warranties, whether written or oral, other than this printed limited warranty, express or implied, of any nature whatsoever. In no event shall TCT Mobile Limited or its affiliates be liable for incidental or consequential damages of any nature whatsoever, including but not limited to trading loss, commercial loss, to the full extent those damages can be disclaimed by law. Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. Troubleshooting ...................... My cellphone does not charge properly • Make sure that your battery is not completely discharged; the battery charge indicator can take several minutes and may be accompanied by a quiet hissing sound. • Make sure charging is carried out under normal conditions (0°C +40°C) • Make sure your battery is inserted. It must be inserted before plugging in the charger • Make sure you are using an Alcatel battery and charger • When abroad, check that the electrical current is compatible • NOTICE: Your cellphone is not designed for chargers connected through USB cable to a computer. Please use dedicated charger to charge your cellphone. Unable to receive incoming calls • Make sure your cellphone is switched on and connected to a network (check for overloaded or unavailable network) • Check your subscription with your operator (credit, SIM card valid, etc.) • Make sure you have not forwarded incoming calls • Make sure that you have not barred certain calls I am unable to create a file in my directory • Make sure that your directory is not full; delete some files or save the files in the product directory Congratulations on choosing this cellphone - we hope that you will be completely satisfied with it. Your cellphone is guaranteed against any deviation from technical specifications for a period of twelve (12) months from the date specified on your original invoice (1). The warranty terms defined in the manual also apply to the battery and accessories sold with the cellphone but for a period of six (6) months (2) from the date of purchase shown on your original invoice. Under the terms of this warranty, you must immediately inform your vendor (or any repair center approved by TCT Mobile Limited or its affiliates, which are listed on our website www.alcatel-mobilephones.com) in case of a conformity defect on your cellphone, you must present the invoice given to you at the time of purchase. The vendor or maintenance center will decide whether to replace or repair, as appropriate, all or any part of the cellphone or accessory found to be defective; this warranty covers the cost of parts and labor but excludes any other costs. Repair or replacement may be carried out using reconditioned components offering equivalent functionality. Servicing under the terms of this warranty, especially repair, modification or replacement of products, shall entitle to a ONE (1) month (1) warranty unless there are statutory provisions to the contrary. This warranty shall not apply to damage or defects to your cellphone and/or accessory caused by: 1) failure to follow the instructions for use or installation, 2) failure to comply with technical and safety standards applicable in the geographical area where the equipment is used, (1) (2) The mandatory period may vary if overriding statutory provisions are applicable in your country. The life of a rechargeable Alcatel cellphone battery in terms of conversation time, standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your Alcatel cellphone during the first six months after purchase and for approximately 200 more recharges. Before contacting your service provider or repair center, you are advised to follow the instructions below: • You are advised to switch off the cellphone from time to time to optimize its performance. • You are advised to fully charge the battery ( ) for optimal operation. • Avoid storing large amounts of data in your cellphone as this may affect the performance of your cellphone. and carry out the following checks: My cellphone does not switch on • Press until the screen comes on • Check the battery charge level • Check the battery contacts, remove and reinstall your battery, then turn your cellphone back on My cellphone does not connect to a network • Try connecting in another location • Verify the network coverage with your operator • Check with your operator that your SIM card is valid • Try selecting the available network(s) manually • Try connecting at a later time if the network is overloaded My cellphone has not responded for several minutes • Press the key • Remove the battery and re-insert it, then switch the cellphone back SIM card error • Make sure the SIM card was correctly inserted on • Verify with your operator that your SIM card is 3V compatible; the My screen is difficult to read old 5V SIM cards cannot be used • Clean your screen • Make sure the chip on your SIM card is not damaged or scratched • Use your cellphone in accordance with the recommended Unable to make outgoing calls conditions of use • Make sure you have dialed a valid number and pressed the key My cellphone turns off by itself • For international calls, make sure you have entered the country and • Check that your keypad is locked when you are not using your area codes cellphone • Make sure your cellphone is connected to a network, and that the • Check the battery charge level network is not overloaded or unavailable • Check that the function "Auto OFF" is not activated. • Check your subscription with your operator (credit, SIM card valid, etc.) • Make sure you have not barred outgoing calls 10 The caller’s name does not appear when a call is received • Check that you have subscribed to this service with your operator • Your caller has concealed his/her number My callers are unable to leave messages on my voicemail • Contact your network operator to check service availability I can’t access my voicemail • Make sure your operator’s voicemail number is correctly entered in “Call services/Voicemail” • Try later if the network is busy I am unable to send and receive messages • Check your cellphone memory as it might be full, if necessary, delete key some messages • Contact your network operator to check service availability, see the messages settings I am unable to use the features described in the manual • Check with your operator to make sure that your subscription • Verify the server center number with your operator • The server center may be saturated; try again later includes this service • Check to be sure this feature does not require an Alcatel accessory. The << - >> icon is displayed The sound quality of the calls is not optimal • You can adjust the volume during a call by means of the • Check the radio reception icon When I select a number from my directory, the number is • You are outside the network coverage area not dialed I have already entered 3 incorrect PIN codes • Make sure that you have correctly recorded the number in your file • Contact your network operator to obtain the PUK code (Personal • Make sure that you have selected the country prefix when calling a Unblocking Key) foreign country 11 12
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