TCT Mobile 105 GSM/GPRS 850/1900 dual-band mobile phone User Manual 303 QG GB 09 02 09

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Document ID	1101866
Application ID	7us6dP4m6jykuY/HiMrAnA==
Document Description	OT 363A UM
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	88.82kB (1110278 bits)
Date Submitted	2009-04-27 00:00:00
Date Available	2009-04-29 00:00:00
Creation Date	2009-04-24 10:59:57
Producing Software	QuarkXPress(R) 7.0
Document Lastmod	2009-04-24 10:59:57
Document Title	303_QG_GB_09-02-09
Document Creator	QuarkXPress(R) 7.0

360A-363A-383A_QG_USA_24-04-09:303_QG_GB_09-02-09
1.1
11:00 AM
Page 1
1.2
Keys
Your cellphone..............
OT-360A/363A
4/24/2009
(2)
(1)
OT-383A
(1)
(2)
(1)
(2)
(1)
(2)
Answer
Send a call
Access call memory (Redial) (short keypress)
Switch on/Switch off the telephone (long keypress)
End call
Return to the main screen
Left softkey
Answer/Send call
Call memory
Voicemail
Right softkey
Switch on/Switch off
End call
Vibration alert
Navigation key (1):
Menu/Confirm an option
Messages
Directory
WAP
File manager
Depending on your network operator.
6.1
8.4
Messages ................
8.5
key.
4.2
3.2
Calling your voicemail
key.
Inserting and removing the SIM Card
OT-360A/363A
3.3
OT-383A
Receiving a call
When you receive an incoming call, press the
then hang up using the
key.
key to talk and
3.4
2.2
Message unread.
5.1
Directory................
Consulting your directory
Available functions during the call
key
Power on your phone
key until the phone powers on.
Message list is full: your terminal cannot accept any new Hold down the
messages.You must access the message list and delete at least
one message on your SIM card.
2.3 Power off your phone
Preferred tariff areas (1).
Hold down the
key from the main screen.
Antenna off mode.
(1)
key to get the decimal point. Confirm with the
key or the left softkey.
(1)
Depending on your network operator.
10 File manager ..........
11 Games ....................
You will have an access to all audio and visual files stored in phone in Your Alcatel phone may include some games.
File manager.
Converter
Contact your network operator to check service availability.
11.1 Game settings
10.1 My audios
Voice memo
14 Profiles....................
With this menu, you may personalise ringtones for different events and
environments.
15 Latin input mode ........
12 FM radio ................
My settings..............
13 Camera ..................
Tools ........................
8.3
Billing
To access the directory from the main screen, press the
and select the
icon from the menu.
It allows you to manage settings, in which you may set background
Choose an audio for an incoming call, a message alert, power on/off music, sound effect and vibration alert.
This feature enables you to record a call by selecting “Voice memo” ringtone or an alarm and scheduler.
To write messages, there are two writing methods:
while communicating.To record a sound, select “Voice memo”, then
- Normal: this mode allows you to type a text by choosing a letter or
“New record”.
10.2 My images
a sequence of characters associated with a key. Press the key several
You can select an image or a photo as wallpaper or the ON/OFF
times until the desired letter is highlighted. When you release the
(1)
Your
phone
is
equipped
with
an
FM
radio
with
RDS
functionality.
You
8.7 Memory status
screen.
key the highlight character is inserted into the text.
can use the application as a traditional FM radio with automatic tuning
- Predictive with the Zi mode: this mode speeds up the writing of
It will indicate how much space is used and how much is currently free
and
saved
channels
or
with
parallel
visual
information
related
to
the
From the main screen, select the icon menu
and select the on your phone.
your text.Write the word by pressing a key between and
and
10.3 My creations
radio program on the display, if you tune to stations that offer Visual
function of your choice in order to customize your telephone: Color,
. Press the key once and the word will be modified each time
This feature stores all the photos captured by your cellphone. Radio service.You can listen to it while running other applications.
(1)
(2)
Theme, Clamshell , Slider , Display, Clock, Keys, More settings...
you press a key. As you go on, the word will keep changing.
8.8 My shortcuts
In idle screen, holding down the
key to show all photos in my
Example: For “Tomorrow”, press on the following keys:
Access the shortcuts already programmed.To program new shortcuts: creation in slide (1).
= Too ->
-> tomorrow
select “My shortcuts” if you want to create a quick access to a
key in edit mode
function, Directory, or WAP Bookmarks, etc.
10.4 Unknown files
Short keypress: access the language list
Your cellphone is fitted with a camera for taking photos that you can
8.1 Bluetooth (3)
Long keypress: enter zero
Store files of unsupported format.
use in different ways:
Access this feature by selecting “Tools” from the main menu, then
store
them
in
your
“File
manager”.
“Bluetooth”.
10.5 Formats and compatibility
- send them in a multimedia message (MMS) to a cellphone or an
email address.
Access Wap options: Homepage, Bookmarks, Recent pages, Offline - Sounds: midi, amr, ...
8.2 Organizer
- Images: jpg, gif
- customize your main screen.
pages, Go to URL and Profiles.
Once you enter this menu from “Tools”, there is a monthly-view
- select them as incoming call image to a contact in your directory.
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.
key from the
(1)
To access your voicemail, hold down the
Unit converter and Currency converter.
8.6
Place the SIM card with the chip facing downwards and slide it into its During a call, you can use your directory, your diary, short messages,
5.2 Creating a file
housing. Make sure that it is correctly inserted. To remove the card, etc. without losing your correspondent by pressing the
key.
Silence mode: your phone neither rings, beeps nor vibrates press it and slide it out.
Select the directory in which you wish to create a file, press the
except for the alarms.
“Options” softkey, select “Create file” then
/ .
Create message
From the main menu select “Messages” to create text/multimedia
message.You can type a message but you can also modify a predefined
message in Templates or customize your message by adding pictures,
photos, sounds, titles, etc (only available while editing a MMS). While
writing a message, select “Options” to access all the messaging
options.You can save your messages that you send often to Drafts or
Templates.
Call memory
Sending a message.
Calculator
Hold down the
OT-383A
Reception of a message in progress.
- My Favorite: Flashing when incoming events
(calls, messages) are from My Favorite contact.
OT-360A/OT-363A only.
OT-383A only.
Level of network reception.
- Message: Flashing while incoming
messages/unread messages
(2)
OT-360A/363A
GPRS active connection status (Blue - Activated).
- Call: Flashing while incoming calls/missed calls
(1)
(1)
Installing and removing the battery
FM radio is on.
Shown only in no ciphering mode while calling, sending/
receiving SMS.
3 LED keys (1):
Prolonged exposure to music at full volume on the music player may
damage the listener's hearing. Set your phone volume safely. Use only
headphones recommended by TCT Mobile Limited and its affiliates.
Voicemail message arrived.
Line switching (1): indicates the selected line.
In edit mode:
- Short keypress:
(space)
- Long keypress: add a word
4.1
Call register ..........
You can access different items with this option: Amount, Duration,
If your phone is covered by the network, dial emergency number and GPRS counter, Beep duration.
press the
key to make an emergency call. This works even
without a SIM card and without typing the PIN code or unlocking the 4.3
Call settings
keypad.
You can access a number of items with this option: Call waiting, Call
forwarding, Call barring, Caller ID, Line switching, Auto redial.
WAP alerts (1).
From main screen
- Short keypress: #
- Long keypress: activate/deactivate the vibrator
Making an emergency call
Roaming.
Making a call
To hang up the call, press the
Unanswered calls.
In Edit mode:
- Short keypress: change input methods
- Long keypress: access the Symbols table
Calls ..............................
Dial the desired number then press the
key to place the call. If You can access your call memory by pressing the
you make a mistake, you can delete the incorrect digits by pressing the main screen.
right softkey.
Alarm clock programmed.
Access your voicemail (long keypress)
In edit mode
- Short keypress: access the language list
- Long keypress: enter zero
3.1
Call forwarding activated: your calls are forwarded.
(2)
Getting started ............
Headset connected.
Right softkey
Vibration alert: your phone vibrates, but neither rings nor
beeps except for the alarms.
2.1 Set-up
Bluetooth is active.
Removing and installing the back cover
Bluetooth connected to an audio device.
OT-360A/363A
OT-383A
Left softkey
(1)
Main screen icons
Battery charge level.
Navigation key
Confirm an option (press the middle of the key)
Pictures slide show (2) (long keypress)
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2009
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior notice.
WAP ......................
Alarm
Your cellphone has a built-in alarm clock with a snooze feature.
(1)
(2)
(3)
OT-360A/363A only.
OT-383A only.
OT-363A, OT-383A only.
(1)
(1)
OT-383A only.
The quality of the radio depends on the coverage of the radio
station in that particular area.
10
English - CJB30R1ALAAA
11
12
360A-363A-383A_QG_USA_24-04-09:303_QG_GB_09-02-09
Safety and use ......................
We recommend that you read this chapter carefully before using your cellphone.The
manufacturer disclaims any liability for damage, which may result as a consequence
of improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes a
real risk, even when the hands-free kit is used (car kit, headset...), drivers are
requested to refrain from using their cellphone when the vehicle is not parked.
Check the laws and regulations on the use of wireless telephones and their
accessories in the areas where you drive.Always obey them.The use of these devices
may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to the
radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To
ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its
performance.
Switch the cellphone off before boarding an aircraft to avoid prosecution.
Switch the cellphone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey all
signs and instructions posted in a fuel depot, gas station, or chemical plant, or in any
potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any medical
device such as a pacemaker, a hearing aid or insulin pump. In particular when using
the cellphone you should hold it against the ear on the opposite side to the device,
if any.
To avoid hearing impairment, answer the call before holding your cellphone to your
ear. Also move the handset away from your ear while using the “hands-free” option
because the amplified volume might cause hearing damage.
Do not let small children use your cellphone without supervision.
When replacing the cover please note that your cellphone may contain substances
that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
4/24/2009
11:00 AM
Page 2
Do not allow your cellphone to be exposed to adverse weather or environmental
conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc.). The
manufacturer’s recommended operating temperature range is -10°C to +55°C (the
max value depends on device, materials and housing paint/texture).
Over 55°C the legibility of the cellphone’s display may be impaired, though this is
temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended by
TCT Mobile Limited and its affiliates and are compatible with your cellphone model.
TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the
use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check local
regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to flashing
lights, or when playing video games.These seizures or blackouts may occur even if a
person never had a previous seizure or blackout. If you have experienced seizures or
blackouts, or if you have a family history of such occurrences, please consult your
doctor before playing video games on your cellphone or enabling a flashing-lights
feature on your cellphone. Parents should monitor their children’s use of video
games or other features that incorporate flashing lights on the cellphones. All
persons should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms, please take
the following safety precautions:
- Do not play or use a flashing-lights feature if you are tired or need sleep.
- Take a minimum of a 15-minute break hourly.
- Play in a well lit environment.
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional discomfort
in your hands, arms, shoulders, neck, or other parts of your body. Follow these
instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other
musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest for
several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop the
game and see a doctor.
Prolonged exposure to music at full volume on the music player may cause
the listener’s hearing impairment. Adjust the volume before placing
headphones on or in your ear. Only use headphones recommended by TCT
Mobile Limited and its affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your jurisdiction
or other jurisdiction(s) where you will use your cellphone regarding taking
photographs and recording sounds with your cellphone. Pursuant to such laws and
regulations, it may be strictly forbidden to take photographs and/or to record the
voices of other people or any of their personal attributes, and reproduce or distribute
them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorization be obtained, if
necessary, in order to record private or confidential conversations or take a
photograph of another person; the manufacturer, the seller or vendor of your
cellphone (including the operator) disclaim any liability which may result from the
improper use of the cellphone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C.
Batteries must be disposed of in accordance with locally applicable environmental
regulations. Only use the battery for the purpose for which it was designed. Never
use damaged batteries or those not recommended by TCT Mobile Limited and/or its
affiliates
Note:This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio service
(e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you should
avoid touching it or degrading it.
• LICENCES
16
17
18
My cellphone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum 3
hours)
Before contacting the aftersales department, you are advised to follow • After a partial charge, the battery level indicator may not be exact.
the instructions below:
Wait for at least 20 minutes after removing the charger to obtain an
exact indication
• You are advised to switch off the telephone from time to time to
optimize its performance.
My cellphone will not charge properly
• You are advised to fully charge (
) the battery for optimal • Make sure that your battery is not completely discharged; the
operation.
battery charge indicator can take several minutes and may be
• Avoid storing large amounts of data in your telephone as this may
accompanied by a quiet whistling sound
affect the performance of your telephone.
• Make sure charging is carried out under normal conditions (0°C
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
“My numbers”
• Try later if the network is busy
This symbol on your cellphone, the battery and the accessories means
that these products must be taken to collection points at the end of
their life:
- Municipal waste disposal centers with specific bins for these items of
equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign must
be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead they
are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
13
14
15
Telephone warranty ............
2) not being compliant with technical and safety standards applicable
in the geographical area where the equipment is used,
3) improper maintenance of sources of energy, and of the overall
electric installation,
4) accidents or consequences of theft of the vehicle in which the
cellphone is transported, acts of vandalism, lightning, fire, humidity,
infiltration of liquids, inclement weather,
5) connecting to or integrating into the cellphone any equipment not
supplied or not recommended by TCT Mobile Limited or its
affiliates, without their express written consent for such,
6) any servicing, modification or repair performed by individuals not
authorized by TCT Mobile Limited or its affiliates, the vendor or
the approved maintenance centre,
7) use of the cellphone and/or its accessory for a purpose other than
that for which it was designed,
8) normal wear,
9) malfunctions caused by external causes (e.g., radio interference
from other equipment, power voltage fluctuations),
10) modifications made to the equipment even if required by changes
in regulations and/or modification of network parameters,
11) faulty connections resulting from unsatisfactory radio transmission
or caused by the absence of radio relay coverage.
12) equipment on which markings or serial numbers have been
removed or altered, and handsets on which labels have been
removed or deteriorated shall be excluded from the warranty.
In accordance with the applicable law, your product is warranted
against hidden defects (defects inherent in the design, manufacture,
etc.).
There are no express warranties, whether written or oral, other than
this printed limited warranty, express or implied, of any nature
whatsoever.
In no event shall TCT Mobile Limited or its affiliates be liable for
incidental or consequential damages of any nature whatsoever,
including but not limited to trading loss, commercial loss, to the full
extent those damages can be disclaimed by law. Some countries/states
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
20
Troubleshooting....................
Congratulations on choosing this cellphone - we hope that you will be
completely satisfied with it.
Your cellphone is guaranteed against any deviation from technical
specifications for a period of twelve (12) months from the date
specified on your original invoice, subject to any other specific
provisions (1).
The warranty terms defined in the manual also apply to the battery
and accessories sold with the cellphone but for a period of six (6)
months (2) from the date of purchase shown on your original invoice.
Under the terms of this warranty, you must immediately inform your
vendor (or any repair centre approved by TCT Mobile Limited or its
affiliates, which are listed on our website http://www.alcatelmobilephones.com) in case of a conformity defect on your cellphone,
and present the invoice given to you at the time of purchase. The
vendor or repair centre will decide whether to replace or repair, as
appropriate, all or any part of the cellphone or accessory found to be
defective; this warranty covers the cost of parts and labour but
excludes any other costs. Repair or replacement may be carried out
using reconditioned components offering equivalent functionality.
Servicing under the terms of this warranty, especially repair,
modification or replacement of products, shall entitle to a ONE (1)
month warranty unless there are statutory provisions to the contrary.
This warranty shall not apply to damage or defects to your cellphone
and/or accessory caused by:
1) not following the instructions for use or installation,
(1)
(2)
The mandatory warranty period may vary if overriding statutory
provisions are applicable in your jurisdiction.
The life of a rechargeable cellphone battery in terms of
conversation time, standby time, and total service life, will depend
on the conditions of use and network configuration. Batteries
being considered expendable supplies, the specifications state that
you should obtain optimal performance for your cellphone during
the first six months after purchase and for approximately 200
more recharges.
19
General information ............
• CHARGERS
Home A.C. chargers will operate within the temperature range of: 0°C to 40°C.
The chargers designed for your cellphone meet with the standard for safety of
information technology equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased in one jurisdiction may
not work in another jurisdiction.They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Output: 5 V, 500 mA
Battery:
Lithium 650 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radio-frequency (RF) energy.
These limits are part of comprehensive guidelines and establish permitted levels of
RF energy for the general population. The guidelines are based on standards that
were developed by independent scientific organizations through periodic and
thorough evaluation of scientific studies.These guidelines include a substantial safety
margin designed to ensure the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known as the
Specific Absorption Rate, or SAR.The SAR limit set by public authorities such as the
Federal Communications Commission of the US Government (FCC), or by Industry
Canada, is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the cellphone transmitting at its
highest certified power level in all tested frequency bands.
Although the SAR is determined at the highest certified power level, the actual SAR
level of the cellphone while operating can be well below the maximum value.This is
because the cellphone is designed to operate at multiple power levels so as to use
only the power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the cellphone Before
a cellphone model is available for sale to the public, compliance with national
regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is:
OT-360A: 1.17 W/Kg for use at the ear and 1.13 W/Kg for use close to the body.
OT-363A: 0.99 W/Kg for use at the ear and 1.15 W/Kg for use close to the body.
OT-383A: 1.11 W/Kg for use at the ear and 1.01 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones and at
various positions, they all meet the government requirement for RF exposure. For
body-worn operation, the cellphone meets FCC RF exposure guidelines provided that
it is used with a non-metallic accessory with the handset at least 1.5 cm from the body.
Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own or their
children's RF exposure by limiting the length of calls, or using “hands-free” devices
to keep cellphones away from the head and body. (fact sheet n°193).Additional WHO
information about electromagnetic fields and public health are available on the
following website: http://www.who.int/peh-emf.
+40°C)
• Make sure your battery is inserted. It must be inserted before
plugging in the charger
• Make sure you are using an Alcatel battery and charger
• When abroad, check that the electrical current is compatible
and carry out the following checks:
My cellphone will not switch on
• Press
until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery, then
My cellphone will not connect to a network
turn your telephone back on
• Try connecting in another location
My phone has not responded for several minutes
• Verify the network coverage with your operator
• Press the
key
• Check with your operator that your SIM card is valid
• Remove the battery and re-insert it, then switch the phone back on
• Try selecting the available network(s) manually
My screen is difficult to read
• Try connecting at a later time if the network is overloaded
• Clean your screen
SIM card error
• Use your cellphone in accordance with the recommended
• Make sure the SIM card has been correctly inserted
conditions of use
• Verify with your operator that your SIM card is 3V compatible; the
My cellphone turns off by itself
old 5V SIM cards cannot be used
• Check that your keypad is locked when you are not using your • Make sure the chip on your SIM card is not damaged or scratched
cellphone
Unable to make outgoing calls
• Check the battery charge level
• Make sure you have dialled a valid number and press the /
key
• For international calls, check the country and area codes
• Make sure your cellphone is connected to a network, and that the
network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM card
valid, etc.)
• Make sure you have not barred outgoing calls
21
22
Obigo®
• Website: www.alcatel-mobilephones.com
• Hot Line Number: see “TCT Mobile Services” leaflet or go to
our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
Your cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *#06# and keep it in a safe place. It may be
requested by the police or your operator if your cellphone is stolen.
This number allows your cellphone to be blocked preventing a third
person from using it, even with a different SIM card.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
The Bluetooth word mark and logos are owned by the
is a registered trademark of Obigo AB.
Bluetooth SIG, Inc. and any use of such marks by TCT Mobile
Limited and its affiliates is under license. Other trademarks
and trade names are those of their respective owners.
OT-363A/OT-383A Bluetooth QD
ID B013793.
eZiText™ and Zi™ are trademarks of Zi Corporation and/or
its Affiliates.
(1)
The caller’s name does not appear when a call is received
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her number
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the
• Check the radio reception icon level
key
Contact your network operator for service availability.
I am unable to send and receive messages MMS,Vox MMS
• Check your phone memory available as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server center number or your MMS profile with your
operator
• The server center may be saturated; try again later
The
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the product memory
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription “No service” is displayed
includes this service
• You are outside of the network coverage area
• Make sure this feature does not require an Alcatel accessory
I have already entered 3 incorrect PIN codes
When I select a number from my directory, the number is • Contact your network operator to obtain the PUK code (Personal
not dialled
Unblocking Key)
• Make sure that you have correctly recorded the number in your file I am unable to download new files
• Make sure that you have selected the country prefix when calling a • Check for free space
foreign country
• Delete some files
I am unable to create a file in my directory
• Check your subscription status with your operator
• Make sure that your SIM card directory is not full; delete some files The phone can’t be detected by others via Bluetooth
or save the files in the product directory (i.e. your professional or • Make sure that Bluetooth is turned on and your cellphone is visible
personal directories)
to other users
• Check the “Call barring” option for “Incoming calls” to be sure
that the “All calls except SIM directory” feature is not activated
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
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