TCT Mobile 164 GSM/GPRS 850/1900 Dual-band mobile Phone User Manual 303 QG GB 09 02 09

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Document ID	1418706
Application ID	F/6OFwEH0FKu6tjdx9RuRg==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	116.35kB (1454414 bits)
Date Submitted	2011-02-21 00:00:00
Date Available	2011-02-21 00:00:00
Creation Date	2011-01-27 12:53:58
Producing Software	QuarkXPress(R) 7.0
Document Lastmod	2011-01-27 13:55:45
Document Title	303_QG_GB_09-02-09
Document Creator	QuarkXPress(R) 7.0

IP3377_306A_QG_Eng_USA_03_110127:303_QG_GB_09-02-09
2011-1-27
12:54
Your cellphone ..........
Page 1
1.1
Keys
From main screen
- Short keypress: #
- Long keypress: activate/deactivate the vibrator
In Edit mode:
- Short keypress:
(space)
- Long keypress: add a word
Navigation key
Confirm an option (press the middle of the key)
Access music player (long keypress)
Answer
Send a call
Access call memory (Redial) (short keypress)
Quick Start Guide
Navigation key :
Menu/Confirm an
option
Directory
Profiles
FM
Calendar
For more information about how to use the cellphone, please
view the complete user manual (English version only) on
www.alcatel-mobilephones.com to download it. Moreover, from
the website you can also consult FAQ (English version only).
Left softkey
Answer/Send call
Call memory
Voicemail
Switch on/off
LED torch
(long keypress)
Getting started .........
Message list is full: your terminal cannot accept any
new messages. You must access the message list and
delete at least one message on your SIM card.
2.1
Set-up
Removing and installing the back cover
Memory card scanning completed.
Main screen icons
Connect the battery charger to your cellphone and mains socket
respectively
• The charging may take about 20 minutes to start if the battery
is flat.
• Be careful not to force the plug into the socket.
• Make sure the battery is correctly inserted before connecting
the charger.
• The mains socket must be near to the cellphone and easily
accessible (avoid electric extension cables).
• When using your cellphone for the first time, charge the
battery fully (approximately 3 hours).You are advised to fully
charge the battery (
).
• To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.
Installing and removing the battery
Battery charge level.
Vibration alert: your cellphone vibrates, but neither
rings nor beeps except for the alarms.
Left softkey
Headset connected.
Right softkey
Call forwarding activated: your calls are forwarded.
Access your voicemail (long keypress)
Right softkey
Switch on/
Switch off
End call
Activate fake call
(long keypress)
Alarm clock programmed.
In Edit mode:
- Short keypress: access the language list
- Long keypress: enter zero
Voicemail message arrived.
In Edit mode:
- Short keypress: change input methods
- Long keypress: access the Symbols table
WAP alerts (1).
Inserting and removing the SIM Card
FM radio is on.
Missed calls.
Roaming.
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted.To remove
the card, press it and slide it out.
GPRS active connection status (Blue - Activated).
Switch on/off the Torch (long keypress)
Vibration alert
Charging the battery
Flight mode.
1.2
Level of network reception.
Lock/Unlock
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your
cellphone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
SIM card unavailable.
Camera key: access "Camera" (short keypress)
Switch on/Switch off the cellphone (long keypress)
End call
Return to the main screen
(1)
Silence mode: your cellphone neither rings, beeps nor
vibrates except for the alarms.
Message unread.
Reception of a MMS in progress.
The charge is complete when the animation stops.
2.2
Power on your cellphone
Hold down the
2.3
Power off your cellphone
Hold down the
(1)
Depending on your network operator.
3.1
Calls ...........................
Making a call
4.1
Consulting your directory
To hang up the call, press the
4.2
Making an emergency call
3.2
Calling your voicemail
(1)
To access your voicemail, hold down the
3.3
Receiving a call
When you receive an incoming call, press the
and then hang up using the
key.
3.4
key to talk
Available functions during the call
During a call, you can use your directory, your calendar, short
messages, etc. without losing your correspondent by pressing
the
key.
Adding a contact
Select the directory in which you wish to add contact, press the
"Options" softkey, select "Add contact".
5.1
key.
key
From the main screen, select the icon menu
and select the
function of your choice in order to customize your cellphone:
Color, Display, Clock, Keys, Call memory, Call settings,
More settings…
7.1
Messages ...........
Tools ....................
From the main menu select "Messages" to create
text/multimedia message.You can type a message and you can also
modify a predefined message in Templates or customize your
message by adding pictures, photos, sounds, titles, etc (only
available while editing a MMS). While writing a message, select
"Options" to access all the messaging options.You can save your
messages that you send often to Drafts or Templates (MMS
only).
7.2
This feature enables you to record a call by selecting "Voice
memo" while communicating. To record a sound, select "Voice
memo", then "New record".
Calendar
Alarm
7.8
Fake call
This program enables you to call yourself by simulating a caller
number/name, ringtone, contact photo at a scheduled time. It
helps you to politely escape from social situations at any time you
wish.This call can be rejected by
key.
Settings
• Predefined settings of Caller name/number,
Call time, Ringtone, Image (Contact photo).
7.3
Activate
• Activate a fake call by "Tools\Fake
call\Activate" or by a long press of the
key on the main screen. The call will then be
made at the predetermined time.
Calculator
Hold down the
key to get the decimal point. Confirm with
the
key or the left softkey.
Converter
Unit converter and Currency converter.
7.9
7.5
It will indicate how much space is used and how much is currently
free on your cellphone or memory card.
Torch
To light in darkness, you may activate "Torch" by below
operations:
Long press
key to activate it; long press
key to
deactivate it (in idle screen).
Access to Menu and select "Tools" and choose "Torch".
(1)
Voice memo
Your cellphone has a built-in alarm clock with a snooze feature.
7.4
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to your
recipient.
Morse Code
You may express yourself thanks to torch flashing, it will use
Morse code.
Access to "Tools" and choose "Morse code", select your words
and flash it.
The torch will flash special sequence in short time, if people can
understand Morse code, they will get the meanings.
7.7
Once you enter this menu from "Tools", there is a monthly-view
calendar for you to keep track of important meetings,
appointments, etc. Days with events entered will be marked in
color.
Create message
7.6
Settings...............
Memory status
Access Wap options: Homepage, Bookmarks, Recent pages,
Offline pages, Go to URL and Profiles.
My images
You can select an image or a photo as wallpaper or the Power
ON/OFF display.
9.3.3
9.1
Fun .....................
Music player
FM Radio
Your cellphone is equipped with an FM radio (1) with RDS
functionality. You can use the application as a traditional FM radio
with automatic tuning and saved channels or with parallel visual
information related to the radio program on the display, if you tune
to stations that offer Visual Radio service.You can listen to it while
running other applications.
9.3
9.3.5
My audios
Choose an audio for an incoming call, a message alert, power
on/off ringtone.
10 Camera .............
Formats and compatibility
- Sounds: midi, amr, MP3, ...
- Images: jpg, gif
9.3.6
Memory card
You will have access to all files stored in memory card here.
Insert the memory card
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
File manager
You will have an access to all audio and visual files stored in
cellphone in File manager.
Access to "Fun" in idle screen and choose "File manager".
9.3.1
Unknown files
Store files of unsupported format.
Access this feature from the main menu by selecting "Music
player".
9.2
9.3.4
Your cellphone is fitted with a camera for taking photos that you
can use in different ways:
- store them in your "File manager".
- send them in a multimedia message (MMS) to a cellphone.
- customize your main screen.
- select them as incoming call image to a contact in your
directory.
My creations
This feature stores all the photos captured by your cellphone.
Access the shortcuts already programmed. To programme new
shortcuts: select "My shortcuts" if you want to create a quick
access to a function, Directory, or WAP Bookmarks, etc.
To release the microSD card holder, slide it in the direction of the
arrow and lift it. Then insert the microSD card with the golden
contact downward. Finally, turn down the microSD holder and
slide it in the opposite direction to lock it.
9.4
9.5
Games
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
11
Memory status
See Page 11.
(1)
10
9.3.2
Your Alcatel cellphone may include some games.
Contact your network operator to check service availability.
WAP....................
7.10 My shortcuts
English - CJB22BBALAAA
key from the main screen.
Depending on your network operator.
Directory ............
To access the directory from the main screen, press the
and select the
icon from the menu.
If your cellphone is covered by the network, dial emergency
number and press the
key to make an emergency call.This
works even without a SIM card and without typing the PIN code
or unlocking the keypad.
(1)
Dial the desired number then press the
key to place the
call. If you make a mistake, you can delete the incorrect digits by
pressing the right softkey.
key.
key until the cellphone powers on.
Sending a message.
The quality of the radio depends on the coverage of the radio
station in that particular area.
12
13
14
IP3377_306A_QG_Eng_USA_03_110127:303_QG_GB_09-02-09
11Profiles ..............
2011-1-27
12:54
Page 2
Safety and use ...................
With this menu, you may personalize ringtones for different
events and environments.
12Service ..............
Contact your network operator to check service availability.
13Latin input mode .....
To write messages, there are two writing methods:
- Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
- Predictive with the eZi mode: this mode speeds up the writing
of your text.
key in edit mode
Short keypress: access the language list
Long keypress: enter zero
15
Always handle your cellphone with care and keep it in a clean and dust-free
place.
Do not allow your cellphone to be exposed to adverse weather or
We recommend that you read this chapter carefully before using your cellphone. environmental conditions (moisture, humidity, rain, infiltration of liquids, dust,
The manufacturer disclaims any liability for damage, which may result as a sea air, etc.).The manufacturer’s recommended operating temperature range is
consequence of improper use or use contrary to the instructions contained -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials and
housing paint/texture).
herein.
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,
•TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle constitutes though this is temporary and not serious.
a real risk, even when the hands-free kit is used (car kit, headset...), drivers are Do not open or attempt to repair your cellphone yourself.
requested to refrain from using their cellphone when the vehicle is not parked. Do not drop, throw or try to bend your cellphone.
Check the laws and regulations on the use of wireless cellphones and their Do not paint it.
accessories in the areas where you drive. Always obey them. The use of these Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your cellphone
devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music or to model.TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
the radio. Using a headphone can be dangerous and forbidden in some areas.
When switched on, your cellphone emits electromagnetic waves that can interfere Your cellphone should not be disposed of in a municipal waste. Please check
with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
electronic devices are shielded from cellphone RF energy.
experienced seizures or blackouts, or if you have a family history of such
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize its occurrences, please consult your doctor before playing video games on your
cellphone or enabling a flashinglights feature on your cellphone. Parents should
performance.
monitor their children’s use of video games or other features that incorporate
Switch the cellphone off before boarding an aircraft to avoid prosecution.
Switch the cellphone off when you are in health care facilities, except in designated flashing lights on the cellphones.All persons should discontinue use and consult
areas. As with many other types of equipment now in regular use, cellphones can a doctor if any of the following symptoms occur: convulsion, eye or muscle
interfere with other electrical or electronic devices, or equipment using radio twitching, loss of awareness, involuntary movements, or disorientation.To limit
the likelihood of such symptoms, please take the following safety precautions:
frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly obey - Do not play or use a flashing-lights feature if you are tired or need sleep.
all signs and instructions posted in a fuel depot, gas station, or chemical plant, or - Take a minimum of a 15-minute break hourly.
- Play in a well lit environment.
in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any - Play at the farthest distance possible from the screen.
medical device such as a pacemaker, a hearing aid or insulin pump. In particular When you play games on your cellphone, you may experience occasional
when using the cellphone you should hold it against the ear on the opposite side discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow these instructions to avoid problems such as tendinitis, carpal tunnel
to the device, if any.
To avoid hearing impairment, answer the call before holding your cellphone to syndrome, or other musculoskeletal disorders:
your ear. Also move the handset away from your ear while using the "hands-free" - Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and
option because the amplified volume might cause hearing damage.
rest for several hours before playing again.
Do not let children use the cellphone and/or play with the cellphone and
If you continue to have sore hands, wrists, or arms during or after playing,
accessories without supervision.
stop the game and see a doctor.
When replacing the cover please note that your cellphone may contain substances
that could create an allergic reaction.
16
17
Telephone warranty ........
This warranty shall not apply to defects to your cellphone and/or
accessory due to (without any limitation):
Troubleshooting ................
Your cellphone is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months (1) from the date of
purchase as shown on your original invoice.
1) Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your cellphone is used,
Before contacting the aftersales department, you are advised to
follow the instructions below:
Batteries (2) and accessories sold with your cellphone are also
warranted against any defect which may occur during the first six
(6) months (1) from the date of purchase as shown on your
original invoice.
2) Connection to any equipment not supplied or not
recommended by TCT Mobile Limited,
3) Modification or repair performed by individuals not
authorized by TCT Mobile Limited or its affiliates or your
vendor,
In case of any defect of your cellphone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your cellphone with your proof of purchase.
4) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical products, download of files, crash,
high voltage, corrosion, oxidation…
If the defect is confirmed, your cellphone or part thereof will be
either replaced or repaired, as appropriate. Repaired cellphone
and accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
Your cellphone will not be repaired in case labels or serial
numbers (IMEI) have been removed or altered.
This warranty covers the cost of parts and labor but excludes
any other costs.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation of
indirect, incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or
exclusions may not apply to you.
(1)
(2)
The warranty period may vary depending on your country.
The life of a rechargeable cellphone battery in terms of
conversation time standby time, and total service life, will
depend on the conditions of use and network configuration.
Batteries being considered expendable supplies, the
specifications state that you should obtain optimal
performance for your cellphone during the first six months
after purchase and for approximately 200 more recharges.
22
23
• You are advised to switch off the cellphone from time to time
to optimize its performance.
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your cellphone as this
may affect the performance of your cellphone.
and carry out the following checks:
My cellphone will not switch on
• Press
until the screen comes on
• Check the battery charge level
• Check the battery contacts, remove and reinstall your battery,
then turn your cellphone back on
My cellphone has not responded for several minutes
• Press the
key
• Remove the battery and re-insert it, then switch the cellphone
back on
My screen is difficult to read
• Clean your screen
• Use your cellphone in accordance with the recommended
conditions of use
My cellphone turns off by itself
• Check that your keypad is locked when you are not using your
cellphone
• Check the battery charge level
24
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F)
The chargers designed for your cellphone meet with the standard for safety of
information technology equipment and office equipment use. Due to different
applicable electrical specifications, a charger you purchased in one jurisdiction
may not work in another jurisdiction.They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 150 mA
Output:
5 V, 350/400 mA
Battery:
Lithium 500 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radiofrequency (RF) energy. These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies.These guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known
as the Specific Absorption Rate, or SAR.The SAR limit set by public authorities
such as the Federal Communications Commission of the US Government
(FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body tissue.
Tests for SAR are conducted using standard operating positions with the
cellphone transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the cellphone while operating can be well below the maximum
value. This is because the cellphone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power
output of the cellphone Before a cellphone model is available for sale to the
public, compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 1.05 W/Kg for
use at the ear and 1.15 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handset at least 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own
or their children’s RF exposure by limiting the length of calls, or using "handsfree" devices to keep cellphones away from the head and body. (fact sheet
n°193). Additional WHO information about electromagnetic fields and public
health are available on the following website: http://www.who.int/peh-emf.
Note:This equipment has been tested and found to comply with the limits for
a Class B digital device pursuant to part 15 of the FCC Rules.These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be compliant
with the guidelines when used with headset or usb data cable. If you are using
another accessory ensure that whatever product is used is free of any metal
and that it positions the cellphone at least 1.5 cm away from the body.
18
19
20
My cellphone has a low level of autonomy
• Make sure you respected the complete charge timing (minimum
3 hours)
• After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the charger
to obtain an exact indication
Unable to make outgoing calls
• Make sure you have dialled a valid number and press the
key
• For international calls, check the country and area codes
• Make sure your cellphone is connected to a network, and that
the network is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
When I select a number from my directory, the number
is not dialled
• Make sure that you have correctly recorded the number in your
file
• Make sure that you have selected the country prefix when
calling a foreign country
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your cellphone regarding
taking photographs and recording sounds with your cellphone. Pursuant to such
laws and regulations, it may be strictly forbidden to take photographs and/or to
record the voices of other people or any of their personal attributes, and
reproduce or distribute them, as this may be considered to be an invasion of
privacy.
It is the user’s sole responsibility to ensure that prior authorization be obtained,
if necessary, in order to record private or confidential conversations or take a
photograph of another person; the manufacturer, the seller or vendor of your
cellphone (including the operator) disclaim any liability which may result from the
improper use of the cellphone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable environmental
regulations. Only use the battery for the purpose for which it was designed. Never
use damaged batteries or those not recommended byTCT Mobile Limited and/or
its affiliates.
This symbol on your cellphone, the battery and the accessories
means that these products must be taken to collection points at the
end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign
must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if your
jurisdiction or your region has suitable recycling and collection facilities; instead
they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
My cellphone will not charge properly
• Make sure that your battery is not completely discharged; the
battery charge indicator can take several minutes and may be
accompanied by a quiet whistling sound
• Make sure charging is carried out under normal conditions (0°C
- +40°C)
• Make sure your battery is inserted. It must be inserted before
plugging in the charger
• Make sure you are using an Alcatel battery and charger in the
box
• When abroad, check that the electrical current is compatible
Unable to receive incoming calls
• Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
The caller’s name does not appear when a call is received
• Check that you have subscribed to this service with your
operator
• Your caller has concealed his/her number
My cellphone will not connect to a network
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
SIM card error
• Make sure the SIM card has been correctly inserted
• Verify with your operator that your SIM card is 3V or 1.8V
compatible; the old 5V SIM cards cannot be used
• Make sure the chip on your SIM card is not damaged or
scratched
25
The sound quality of the calls is not optimal
• You can adjust the volume during a call by means of the
• Check the network strength
key
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an Alcatel accessory
26
• LICENCES
Obigo®
General information ........
• Internet address: www.alcatel-mobilephones.com
• Hot Line Number: see "TCT Mobile Services" leaflet or go
to our Internet site.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section.You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
www.alcatel-mobilephones.com
Your cellphone is a transceiver that operates on GSM networks
with 850 and 1900 MHz bands.
Protection against theft
(1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory.We
recommend that you note the number the first time you use
your cellphone by entering * # 0 6 # and keep it in a safe place.
It may be requested by the police or your operator if your
cellphone is stolen. This number allows your cellphone to be
blocked preventing a third person from using it, even with a
different SIM card.
Disclaimer
There may be certain differences between the user manual
description and the cellphone’s operation, depending on the
software release of your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
is a registered trademark of Obigo AB.
microSD Logo is a trademark.
eZiText™ and Zi™ are trademarks of Zi Corporation
and/or its Affiliates.
I am unable to add contact in my directory
• Make sure that your SIM card directory is not full; delete some
files or save the files in the product directory (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly
entered in "My numbers"
• Try later if the network is busy
I am unable to send and receive MMS
• Check your cellphone memory available as it might be full
• Contact your network operator to check service availability
and check MMS parameters
• Verify the server center number or your MMS profile with your
operator
• The server center may be saturated; try again later
(1)
Contact your network operator to check service availability.
21
I have already entered 3 incorrect PIN codes
• Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
I am unable to download new files
• Check for free space
• Delete some files
• Check your subscription status with your operator
My cellphone is frozen, can’t power on
• Make sure your battery is not completely used up or damaged;
• Remove your battery, remove your SIM card then reinstall
them to power on again, if still does not work;
• Hold down # key and press Power on/off key for a while to
reset the cellphone.
All user cellphone data: contacts, photos, messages
and files will be lost permanently.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
hours)
• After a partial charge, the battery level indicator may not be
exact.Wait for at least 20 minutes after removing the charger
to obtain an exact indication.
• Switch on the backlight upon request.
The
icon is displayed on my standby screen
• You have saved too many short messages on your SIM card;
delete some of them or archive them in the product memory
"No service" is displayed
• You are outside of the network coverage area
27
28

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