TCT Mobile 184 HSDPA/UMTS dual band / GSM four bands mobile phone User Manual Tequila 909A 909S 910A QG USA EN 20110907

TCT Mobile Limited HSDPA/UMTS dual band / GSM four bands mobile phone Tequila 909A 909S 910A QG USA EN 20110907

Tequila_909A_909S_910A_QG_USA EN_20110907

1
English - CJB31S3ALAAA
Quick Start Guide
For more information about how to use the cellphone, please go
to www.alcatelonetouch.com to download complete user manual.
Moreover, from the website you can also consult FAQ, realize
software upgrade, etc.
909A
909S
910A
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1 Your cellphone �������������
1�1 Keys and connectors
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your cellphone
volume safely. Use only headphones recommended by TCT
Mobile Limited and its affiliates.
Table of contents
1 Your cellphone ���������������������������������������������������������������� 3
2 Text input ���������������������������������������������������������������������� 14
3 Phone call ���������������������������������������������������������������������� 17
4 Contacts ������������������������������������������������������������������������ 19
5 Messaging����������������������������������������������������������������������� 20
6 Email ������������������������������������������������������������������������������ 21
7 Getting connected �������������������������������������������������������� 22
8 Locate my location using GPS satellites ������������������� 24
9 Data backup ������������������������������������������������������������������ 25
10 Factory data reset �������������������������������������������������������� 25
11 Applications ������������������������������������������������������������������� 26
12 Making the most of your cellphone ���������������������������� 26
Safety and use ������������������������������������������������������������������������� 28
General information �������������������������������������������������������������� 34
Alcatel Mobile Phones Limited Warranty ��������������������������� 35
Troubleshooting���������������������������������������������������������������������� 37
Micro-USB
connector
Touchscreen
Home key
Menu key
Call key
Volume up
Volume down
Search key
Back key
End key
Navigator keys
Headset Connector
Flash light Camera
* one touch 909A/one touch 909S are 2.0 megapixel color camera
one touch 910A is 5.0 megapixel color camera
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Call key
• Go to Call log when in the Home screen;
• Pick up an incoming call;
• Send an outgoing call;
• Swap two calls when one call hold and the other
activated;
• While in a call, press to put the call on hold, press again
to resume the call.
Menu key
• Open a list of actions which the user can do on the
current screen or options menu.
Home key
• While on any application or screen, press to return to
the Home screen;
• Press and hold to open the recently-used applications
window.
• When the screen is locked and the backlight is off, press
Home or End key to light the screen.
Search key
• Search information on the current screen or application.
Back key
• Press to go back to the previous screen, or to close
a dialog box, options menu, the notification panel, or
Soft Keyboard.
Power / End key
• Short press: Ending a call
While incoming call, refuse the call
Lock the screen
• Long press: Select a form
Silent mode/Airplane mode/Power off
Power on
Volume Keys
• Under call mode, adjust the headphone volume
• In Music/Video/Streaming mode, adjust the media
volume
• In general mode, adjust the ring tone volume
Navigation Key
• Press the relevant direction (up, down, right,
left) to navigate in various functions
1�2 Getting started
1�2�1 Set-up
Removing or installing the back cover
Inserting or removing the SIM card
You must insert your SIM card to make phone calls. Please power
off your cellphone and remove battery before inserting or removing
the SIM card.
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
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Installing or removing the battery
Please power off your phone before removing the battery.
• Insert and click the battery into place, then close the cellphone cover.
• Unclip the cover, then remove the battery.
Installing and removing the MicroSD card
Insert the MicroSD card with golden contact facing downwards
into the slot until it is locked. Gently push the memory card until
it is unlocked.
To remove the microSD card while the phone is on, you
must unmount the storage card from the phone first (refer
to “Settings/SD card & phone storage/Unmount SD
card”), to prevent corrupting or damaging the storage
card.
Charging the battery
Standard charger
UK charger
Connect the battery charger to your cellphone and mains socket
respectively.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from
the plug; switch off Wi-Fi, GPS, Bluetooth or background-
running applications when not in use; reduce the backlight
time, etc.
1�2�2 Power on your cellphone
Hold down the Power key until the cellphone powers on. It will take
some seconds before the screen lights up.
Set up your cellphone for the first time
The first time you power on the phone, you should set the under
options: Language, KeyBoard, Mobile Data connection, Application
Sync, Setup your Google Account, Date & time etc.
This initial set up can be enabled via touching the Menu
key from the Home screen, then Settings�
In power on screen without SIM card inserted, you can also connect
to a Wi-Fi network to sign into your Google account and to use
some features.
1�2�3 Power off your cellphone
Hold down the Power key from the Home screen until the
cellphone options appear, select Power off.
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1�3 Home screen
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your home screen for
quick access. Press Home key to switch to Home screen.
Status bar
• Status/Notification indicators
• Touch and Drag down to open the
notification panel.
Application tab
• Touch to open main menu.
• Long press to display thumbnails.
Touch to access Messaging
• Touch to access the dial screen.
• Touch to access Call log if you
have missed call(s).
Search bar
• Touch to enter Search options: All,
Web, Apps, Contacts, etc.
• Touch to enter text search screen.
• Touch to enter voice search screen.
Touch an icon to open an application,
folder, etc.
Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view of the Home
screen. Small dots at the lower left and right of the screen indicate
which screen you are viewing.
Touch & hold the small dots, Application tab to display thumbnails,
touch the thumbnail to open it. Press Back key or touch an empty
area to return to Home screen. You can customize the number of
home screens by Settings\Home screen settings.
1�3�1 Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
To enter the available options for an item, touch and hold the item.
For example, select a contact in Contacts, touch and hold this
contact, options list will then appear on screen.
Drag
Place your finger on the screen to drag an object to another location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, web
pages… at your convenience.
Flick
Similar to swiping, but flicking makes it move quicker.
Pinch/Spread
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the cellphone sideways to have a better
screen view.
1�3�2 Status bar
From status bar, you can view both cellphone status (to the right side)
and notification information (to the left side). When the status bar is
full, “ ” icon will appear, touch to display hidden icons.
You can touch twice an empty area on the Home screen to hide/
show the Status bar.
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Status icons
GPRS connected GPS is on
GPRS in use Receiving location data
from GPS
EDGE connected Speakerphone is on
EDGE in use Roaming
3G connected No signal
3G in use No SIM card installed
HSPA (3G+) connected Vibrate mode
HSPA (3G+) in use Ringer is silenced
Connected to a Wi-Fi
network
Phone microphone
is mute
Bluetooth is on Battery is very low
Connected to a
Bluetooth device Battery is low
Airplane mode Battery is partially
drained
Alarm is set Battery is full
Car mode Battery is charging
Signal strength Headset connected
Bluetooth headset with
battery level indication
Notification icons
New Gmail message More notifications are
hidden
New text or
multimedia message Call in progress (green)
Problem with text or
multimedia message
delivery
Call in progress using
Bluetooth headset
(blue)
New Google Talk
message Missed call
New voicemail Call on hold
Upcoming event Call forwarding is on
Data is synchronizing Uploading data
Problem with sign-in or
synchronization
Downloading data
microSD card is full Download finished
No microSD card
installed
An open Wi-Fi network
is available
Connected to VPN Phone is connected via
USB cable
Disconnected from VPN Radio is on
Song is playing System update available
USB tethering is on Portable Wi-Fi hotspot
is on
Both USB tethering and
portable hotspot are on TrafficManager
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Notification panel
Touch and drag down the Status bar or press Menu key and touch
More/Notifications to open the notification panel. Touch and drag
up to close it. From Notification panel, you can open items and
other reminders indicated by notification icons or view wireless
service information.
Touch to clear all event–based notifications (other ongoing
notifications will remain).
1�3�3 Search bar
The cellphone provides a Search function which can be used to locate
information within applications, the cellphone or the web.
1�3�4 Lock/Unlock your screen
To protect your cellphone and privacy, you can lock the cellphone
screen by creating a variety of patterns, PIN or password etc.
1�3�5 Personalize your home screen
Add
Touch and hold an empty area or press Menu key and touch Add
on the Home screen, you can add shortcuts, widgets or folders to
the Home screen.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to desired position, then release. Hold the icon
on the left or right edge of the screen to drag the item to another
Home screen page.
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item to the top of the Application tab, which will then turn
red, and release.
Wallpaper customization
Touch and hold an empty area or press Menu key and touch
Wallpaper on the Home screen to customize wallpaper.
Theme customization
Touch and hold an empty area or press Menu key and touch
Themes on the Home screen to customize themes.
Home screen settings
Press the Menu Key from the Home screen and touch Settings\
Home screen settings to set the number of home screens.
1�3�6 Application tab
Touch from the Home screen to enter applications list.
To return to the Home screen, press the Home key.
Consult recently-used applications
To consult recently-used applications, you can press and hold the
Home key from the Home screen. Touch an icon in the window to
open the related application.
1�3�7 Volume adjustment
You can set ringer, media and cellphone ringtone volume to your
preference by Volume up/down key, or Settings menu.
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1�4 Applications list
The Applications list contains all pre-embedded and newly installed
applications.
To access the Applications list, touch from the Home screen. To
return to the Home screen, press the Home key.
1�4�1 Normal mode and sort mode
Applications can be managed in two modes. To switch between two
modes, press Menu key from applications list screen, and touch
Switch view.
Normal mode (default)
All applications are listed in alphabetical order.
Sort mode
All applications are sorted by several categories.
1�4�2 Categories management (1)
There are 8 categories in total: 5 categories is predefined, 3
categories can be added.
Press Menu key, and select Edit to enter edit mode. Within edit
mode you can now customize categories.
2 Text input ���������������������
2�1 Using Hardware Keyboard
Fn key
Symbol key
Caps key
Delete key
Enter key
Emotion key
Space key
(1) For more information, please view the complete user manual.
Fn key
• Press once to input up-half character
• Press twice to lock up-half inputting mode, then press
once to unlock up-half inputting mode
Caps key
• Press once to enter the “Abc” mode: The first letter
will be capital before a full stop occurred, after inputing
the first letter, switch back to 'abc' mode automatically.
• Press twice to enter the “ABC”mode: All letters will be
locked as capital letters.
• Press Fn + Caps key to display keypad settings menu.
Space key
• Short press: input space
• Press Fn + Space key to switch languages.
Delete key:
• Short press: delete one letter before the cursor.
• Long press: delete letters one by one quickly.
Emotion key
• Short press: enter .
• Press Fn + Emotion key to enter Emotion screen
Symbol key
• Short press: symbol box
• Press Fn + Symbol key to enter 0
Enter key
• Confirm the edited English content
• If the cursor displays on the multi-rows editing screen,
press Enter key, the cursor will display on the head
of the next row.
2�2 Using Onscreen Keyboard
Turn on/off Onscreen Keyboard
Press Menu key from the Home screen, select Settings\Language
& keyboard\Soft keyboard switch, mark/unmark the Landscape
mode or Portrait mode checkbox to turn on/off Onscreen Keyboard.
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Onscreen Keyboard settings
Press Menu key from the Home screen, select Settings\Language
& keyboard\Android keyboard or TouchPal Input, a series of
settings are available for your selection. You could scroll the keyboard
to change keyboard style.
Adjust the Onscreen Keyboard orientation
Turn the phone sideways or upright to adjust the Onscreen Keyboard
orientation. You can also adjust it by settings (Press Menu key on the
Home screen, touch Settings\Display\Orientation).
2�2�1 TouchPal Input
Touch to enter
edit panel.
Touch to enter
Voice input mode.
Touch to enter
text or numbers.
Touch & hold
to select input
method.
Touch to hide
keyboard.
Long press to enter
multiple choices
mode.
Touch to enter
numbers, symbols,
etc.
Touch to switch back
to last chosen one.
Touch and hold to
change input language.
Touch to
activate Word
prediction�
Touch for
TouchPal settings
and additional
information.
Touch to switch
"abc/Abc/ABC"
input mode.
2�2�2 Android keyboard
Touch to switch
"abc/Abc/ABC"
input mode.
Touch to switch to
symbol and numeric
keyboard.
Touch to enter Input
options.
Touch to enter Voice
input.
Long press and select
to enter symbol/
emotion.
Long press to enter
an accent of the
letter.
Touch to enter text
or numbers.
Touch and hold to
select input method.
Touch to enter the
symbol.
2�3 Text editing
You can edit the text you have entered.
• Touch and hold text you have entered
• Options list pops up
• Select the operation you need (Select all, Select text, Cut all,
Copy all, etc.)
3 Phone call ����������������
3�1 Placing a call
User can easily launch a call using Phone� Enter this menu using one
of the following two ways:
• Touch from the Home screen.
• Touch Application tab from the Home screen and select Phone�
Touch to add
to Contacts
Touch and hold to
add 2-sec pause
Touch and
hold to access
voicemail
Touch and hold
to add wait
Enter the desired number from the keyboard directly or select a
contact from Contacts, Call log or Favourites by touching tabs,
then touch to place the call.
The number you entered can be saved to Contacts by touching
or pressing Menu key and touching Add to Contacts�
If you make a mistake, you can delete the incorrect digits by touching
.
To hang up a call, touch End or press the key.
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3�2 Speed call
You can define the 2-9 screen keypads as a speed dialer.
• On the dial screen, touch and hold one of 2-9 keypads then touch
OK to enter the contacts list screen, or
• enter at least one character from the dial screen, press the Menu
key and touch Speed dialer settings, then touch one of the
numbers to enter the contacts list screen,
Select the needed contact as well as its number to confirm.
After setting, on the dial screen, touch and hold the numeric keypad
to call the number.
At Speed call list, touch and hold the numeric to edit or remove
the number.
3�3 Answering or rejecting a call
When you receive an incoming call, drag down the green cellphone
icon or press the key to answer.
When you receive an incoming call, but don’t want to answer, you
may decline it by dragging up the red phone icon or pressing the
key. The caller is sent directly to your voicemail box to leave
a message.
3�4 Consulting your call memory
You can access your call memory by touching from the Home
screen and touching Call log to view call history in categories of
Missed calls, Outgoing calls, and Incoming calls.
4 Contacts ������������������
You can view and create contacts on your cellphone and synchronize
these with your Gmail contacts or other applications on the web or
on your cellphone.
When using Contacts for the first time you are required
to add new contacts, import contacts from SIM card or
synchronize contacts from other application accounts to
cellphone.
4�1 Adding a contact
Touch Application tab on the Home screen, select Contacts, then
press the Menu key from contacts list screen and touch New contact.
4�2 Importing , exporting and sharing
contacts
From Contacts screen, press Menu key to open contacts list option
menu, touch Import/Export, then select Import from SIM card,
Export to SIM card, Import from SD card or Export to SD
card or Share visible contacts.
To import/export a single contact from/to SIM card, touch the
contact you want to import/export, then press Menu key and touch
OK to confirm.
To import/export all contacts from/to SIM card, mark Select all check
box, then touch OK to confirm.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, MMS, Email, etc.
Touch a contact you want to share, press Menu key and touch
Share from contact details screen, then select the application to
perform this action.
4�3 Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
cellphone.
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5 Messaging ����������������
You can create, edit and receive SMS and MMS with this cellphone.
To access this feature, touch Application tab from the Home screen,
then select Messaging.
All messages you receive or send out can only be saved in
cellphone memory. To consult messages stored in SIM card,
press Menu key from Messaging screen, then touch
Settings\Manage SIM messages.
5�1 Write message
On message list screen, touch New message to write text/
multimedia messages.
Touch to create a new message
Touch to view the whole
message thread
Sending a text message
Enter cellphone number of the recipient on To bar or touch to
add recipients, touch Type to compose bar to enter the text of
the message. When finished, touch Send to send the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS, this may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations, slides
and sounds to other compatible cellphones and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses added.
6 Email ������������������������
Besides your Gmail account, you can also set-up external POP3 or
IMAP email accounts in your cellphone.
To access this function, touch Application tab from Home screen,
then select Email.
An email wizard will guide you through the steps to set-up an email
account.
• Enter the email address and password of the account you want
to set-up.
• Touch Next. If the account you entered is not provided by your
service provider in the cellphone, you will be prompted to go to
the email account settings screen to enter settings manually. Or
you can touch Manual setup to directly enter the incoming and
outgoing settings for the email account you are setting up.
• Enter the account name and display name in outgoing emails.
• Touch Done.
• To add another email account, you can press Menu key and touch
Add account to create.
To create and send emails
• Press Menu key from Inbox screen, and touch Compose.
• Enter recipient(s)’s email address in To field, and if necessary, press
Menu key and touch Add Cc/Bcc to include a copy or a blind
copy to the message.
• Enter the subject and content of the message.
• Press Menu key, touch Add attachment to send an attachment
to the receiver.
• Finally, touch Send.
• If you do not want to send the mail right away, you can touch Save
as draft or press Back key to save a copy.
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7 Getting connected �������
To connect to the Internet with this cellphone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.
7�1 Connecting to the Internet
7�1�1 GPRS/EDGE/3G
The first time you turn on your cellphone with SIM card inserted,
it will automatically configure network service: GPRS, EDGE or 3G.
To check the network connection you are using, press Menu
key on the Home screen, then touch Settings\Wireless &
networks\Mobile networks\Access Point Names or Network
operators.
7�1�2 Wi-Fi
Using Wi-Fi, you can connect to the Internet when your cellphone is
within range of a wireless network. Wi-Fi can be used on cellphone
even without a SIM card inserted.
To turn Wi-Fi on and connect to a wireless network
• Press Menu key from the Home screen.
• Touch Settings\Wireless & networks.
• Mark/Unmark the Wi-Fi checkbox to turn on/off Wi-Fi.
• Touch Wi-Fi settings. The detailed information of detected Wi-Fi
networks is displayed in the Wi-Fi networks section.
• Touch a Wi-Fi network to connect. If the network you selected is
secured, you are required to enter a password or other credentials
(you may contact network operator for details). When finished,
touch Connect.
7�2 Browser �������������������������������������
Using Browser, you can enjoy surfing the Web.
To access this function, touch Application tab from Home screen,
then touch Browser�
To go to a web page
On Browser screen, touch the URL box at the top, enter the address
of the web page, then touch .
7�3 Connecting to a computer via USB
With the USB cable, you can transfer media files and other files
between your cellphone’s MicroSD card and the computer.
To connect/disconnect your cellphone to/from the computer
To connect your cellphone to the computer:
• Use the USB cable that came with your cellphone to connect
the cellphone to a USB port on your computer. You will receive a
notification that the USB is connected.
• Open the Notifications panel and touch USB connected.
• Touch Mount in the dialog that opens to confirm that you want
to transfer files.
To disconnect:
• Unmount the microSD card on your computer.
• Open the Notifications panel and touch Turn off USB storage.
• Touch Turn off in the dialog that opens.
To locate data you have transferred or downloaded in your
MicroSD card:
• Touch Application tab from the Home screen to open the
applications list.
• Touch File Manager�
All data you have downloaded are stored in File Manager, where
you can view media files (videos, photos, music and others), rename
files, install applications into your cellphone, etc.
7�4 Sharing your cellphone's mobile
data connection
You can share your cellphone's mobile data connection with a single
computer via a USB cable(USB tethering) or with up to eight devices
at once by turning your cellphone into a portable Wi-Fi hotspot.
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24 25
To turn on USB tethering or Portable Wi-Fi hotspot
• Press Menu key from the Home screen.
• Touch Settings\Wireless & networks\Tethering & portable
hotspot.
• Mark the check box of USB tethering or Portable Wi-Fi
hotspot to activate this function.
The functions may incur additional network charges from
your network operator. Extra fees may also be charged in
roaming areas.
8 Locate my location
using GPS satellites
To activate your cellphone’s global positioning system (GPS) satellite Receiver:
• Press Menu key from Home screen
• Touch Settings\Location & security\Use GPS satellites
• Mark the checkbox
When open Maps, you can find your location:
Use your cellphone’s GPS satellites receiver to pinpoint your location
within an accuracy as close as several meters (“street level”). The
process of accessing the GPS satellite and setting your cellphone's
precize location for the first time will require up to 5 minutes. You
will need to stand in a place with a clear view of the sky and avoid
moving. After this, GPS will only need 20-40 seconds to identify your
precize location.
9 Data backup �����������������
This cellphone enables you to back up your cellphone’s settings and
other application data to Google Servers, with your Google Account.
If you replace your cellphone, the settings and data you’ve backed up
are restored onto the new cellphone the first time you sign in with
your Google Account.
To activate this function:
• Press Menu key from Home screen
• Touch Settings\Privacy\Back up my data
• Mark the checkbox
Activated this function, a wide variety of settings and data are
backed up, including your Wi-Fi passwords, bookmarks, a list of
the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivated this
option, you stop backing up your settings, and any existing backups
are deleted from Google Servers.
10 Factory data reset
To activate factory data reset:
• Press Menu key from Home screen
• Touch Settings\Privacy\Factory data reset
• Mark the checkbox
Cellphone reset will erase all of your personal data from internal
cellphone storage, including information about your Google Account,
any other accounts, your system and application settings, and any
downloaded applications. Resetting the cellphone does not erase any
system software updates you’ve downloaded or any files on your
microSD card, such as music or photos. If you reset the cellphone in
this way, you’re prompted to re-enter the same kind of information
as when you first started Android.
When you are unable to power on your cellphone, there is another
way to perform a factory data reset by using hardware keys. Hold
down the B key and press the Power key at same time until the
screen lights up.
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11 Applications ������������
With this cellphone, some build-in Google applications and other
third party applications are available for your convenience.
With the built-in applications, you can
• Communicate with friends
• Exchange messages or emails with friends
• Track you location, view traffic situations, search for locations and
get navigation information to your destination
• Download more applications from Android Market and more.
For more information about these applications, please check user
manual online: www.alcatelonetouch.com.
12 Making the most
of your cellphone ���
You can download Android Manager for free from the website (www.
alcatelonetouch.com). The PC suite includes:
12�1 PC suite
The PC suite includes:
• Contacts
It allows you to back up contact entries so that you don't have
to worry about losing, breaking, switching cellphone or changing
service providers.
• Messages
It frees you from painstakingly inputting text on the keypads. All of
your messages are easily accessible and well-organized.
• Photos
It allows you to easily import photos from PC or the handset and
organize them in different albums for better management.
• Videos
It allows you to insert video files from PC for playback and then
upload to handset folder.
• Music
It allows you to quickly search your favorites in PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own
mobile way.
• Application
It allows you to import downloaded mobile applications and have
them installed into your handset upon synchronization.
• File
It allows you to organize Handset files with just a few clicks and
files on the Handset can be at where you want them to be.
• Sync
It allows you to synchronize the Contacts and Calendar in
Outlook/ Outlook Express and handset.
Supported Operating Systems
Windows XP/Vista/Windows 7.
12�2 One Touch Upgrade
Using One Touch Upgrade tool you can update your cellphone’s
software from your PC.
Download One Touch Upgrade from ALCATEL website (www.
alcatelonetouch.com) and install it on your PC. Launch the tool and
update your cellphone by following the step by step instructions
(refer to the User Guide provided together with the tool). Your
cellphone’s software will now have the latest software.
All personal information will be permanently lost following
the update process. We recommend you backup your
personal data using PC Suite before upgrading.
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28 29
Safety and use ����������������������
We recommend that you read this chapter carefully before using your
cellphone. The manufacturer disclaims any liability for damage, which
may result as a consequence of improper use or use contrary to the
instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their cellphone when the vehicle is
not parked. Check the laws and regulations on the use of wireless cellphones
and their accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and forbidden
in some areas.
When switched on, your cellphone emits electromagnetic waves that
can interfere with the vehicle’s electronic systems such as ABS anti-lock
brakes or airbags. To ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make sure that
the car’s electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize
its performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices
in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In
an aircraft, turn off your mobile device whenever instructed to do so
by airline staff. If your mobile device offers an airplane mode or similar
feature, consult airline staff about using it in flight.
Switch the cellphone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular
use, cellphones can interfere with other electrical or electronic devices,
or equipment using radio frequency.
Switch the cellphone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station,
or chemical plant, or in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from
any medical device such as a pacemaker, a hearing aid or insulin pump. In
particular when using the cellphone you should hold it against the ear on
the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device
with your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your
cellphone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage. It is recommended to have proper supervision while
small children use your cellphone.
When replacing the cover please note that your cellphone may contain
substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and
dust-free place.
Do not allow your cellphone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F)(the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not use the cellphone if the glass made screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by
TCT Mobile Limited and its affiliates and are compatible with your
cellphone model.
TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts
may occur even if a person never had a previous seizure or blackout. If you
have experienced seizures or blackouts, or if you have a family history of
such occurrences, please consult your doctor before playing video games
on your cellphone or enabling a flashing-lights feature on your cellphone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the cellphones.
All persons should discontinue use and consult a doctor if any of the
following symptoms occur: convulsion, eye or muscle twitching, loss
of awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
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When you play games on your cellphone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendinitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
Prolonged exposure to music at full volume using the music
player may damage your hearing. Set your cellphone’s volume to
it’s lowest setting prior to inserting headphones in your ears and
adjust the volume to your preference. Only use headphones that
are recommended by TCT Mobile Limited and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force
in your jurisdiction or other jurisdiction(s) where you will use your
cellphone regarding taking photographs and recording sounds with
your cellphone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other
people or any of their personal attributes, and reproduce or distribute
them, as this may be considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your cellphone (including the operator) disclaim
any liability which may result from the improper use of the cellphone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that
the cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your cellphone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program
at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Output: 5 V, 550/1000 mA
Battery: Lithium 1300 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy.
These limits are part of comprehensive guidelines and establish permitted
levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies. These
guidelines include a substantial safety margin designed to ensure the
safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by
public authorities such as the Federal Communications Commission of
the US Government (FCC), or by Industry Canada, is 1.6 W/kg averaged
over 1 gram of body tissue. Tests for SAR are conducted using standard
operating positions with the cellphone transmitting at its highest certified
power level in all tested frequency bands.
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Although the SAR is determined at the highest certified power level, the
actual SAR level of the cellphone while operating can be well below the
maximum value. This is because the cellphone is designed to operate at
multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna,
the lower the power output of the cellphone.
Before a cellphone model is available for sale to the public, compliance
with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 0.867 W/Kg
(one touch 909A/one touch 910A), 1.06 W/Kg (one touch 909S) for use at
the ear and 1.19 W/Kg (one touch 909A/one touch 910A), 1.25 W/Kg (one
touch 909S) for use close to the body.
While there may be differences between the SAR levels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handset at least 10 mm from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for
use of cellphones. If individuals are concerned, they might choose to limit
their own or their children’s RF exposure by limiting the length of calls,
or using “hands-free” devices to keep cellphones away from the head and
body. (fact sheet n°193).
Additional WHO information about electromagnetic fields
and public health are available on the following website:
http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject
to the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be
compliant with the guidelines when used with headset or usb data cable.
If you are using another accessory ensure that whatever product is used
is free of any metal and that it positions the cellphone at least 10 mm
away from the body.
• LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
one touch 909A/one touch
909S/one touch 910A
Bluetooth QD ID B018146
TouchPal™ and CooTek™ are trademarks of Shanghai
HanXiang (CooTek)Information Technology Co., Ltd.
and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonised frequency and is
intended for use in all European countries. The WLAN
can be operated in the EU without restriction indoors,
but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android logo,
Google Search TM, Google MapsTM, Gmail TM,
YouTube, Android Market, Google Latitude TM and
Google Talk TM are trademarks of Google Inc.
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Hearing Aid Compatibility
Your cellphone is rated: «For Hearing Aid», to assist hearing device users
in finding cellphones that may be compatible with their hearing devices.
one touch 909A is HAC M3 and T3 compatible.
one touch 909S is HAC M3 and T3 compatible.
one touch 910A is HAC M3 and T3 compatible.
For more information please refer to «Hearing Aid Compatibility with
Mobile Phones» leaflet or visit our website http://www. alcatelonetouch.com
General information �����������
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444 for technical
support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you may have.
An electronic version of this user guide is available in English
and other languages according to availability on our server:
www.alcatelonetouch.com
Your cellphone is a transceiver that operates on following networks:
one touch 909A: GSM in quad-band (850/900/1800/1900MHz) or UMTS in
dual-band (850/1900 MHz)
one touch 909S: GSM in quad-band (850/900/1800/1900MHz) or UMTS
in dual-band (1700/2100 MHz)
one touch 910A: GSM in quad-band (850/900/1800/1900MHz) or UMTS
in dual-band (850/1900 MHz)
Protection against theft (1)(1)
Your cellphone is identified by an IMEI (cellphone serial number) shown
on the packaging label and in the product’s memory. We recommend that
you note the number the first time you use your cellphone by entering
*#06# and keep it in a safe place. It may be requested by the police or
your operator if your cellphone is stolen.
(1) Contact your network operator for service availability.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of your
cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences, if
any, nor for their potential consequences, which responsibility shall be
borne by the operator exclusively.
Alcatel Mobile Phones
Limited Warranty ����������������
TCT Mobile North America LTD warrants to the original retail purchaser
of this wireless device, that should this product or part thereof during
normal consumer usage and condition, be proven to be defective in
material or workmanship that results in product failure within the first
twelve (12) months from the date of purchase as shown on your original
sales receipt. Such defect(s) will be repaired or replaced (with new or
rebuilt parts) at the company’s option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items are
also warranted against defects and workmanship that results in product
failure within the first six (6) months period from the date of purchase
as shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) and the company’s option without
charge for parts or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if any of the
following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area where
your cellphone is used;
• Connection to any equipment not supplied or not recommended by
TCT Mobile;
• Modification or repair performed by individuals not authorized by TCT
Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
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• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such as
framing and non-operative parts.
There are no express warranties, whether written, oral or implied, other
than this printed limited warranty or the mandatory warranty provided
by your jurisdiction. In no event shall TCT Mobile or any of its affiliates be
liable for incidental or consequential damages of any nature whatsoever,
including but not limited to commercial loss, to the full extent those
damages can be disclaimed by law. Some states do not allow the exclusion
or limitation of incidental or consequential damages, or limitation of the
duration of implied warranties, so the preceding limitations or exclusions
may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com. We have placed
many self-help tools that may help you to isolate the problem and
eliminate the need to send your wireless device in for service. In the case
that your wireless device is no longer covered by this limited warranty
due to time or condition we have other options that you may utilize our
out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a copy of
the original proof of warranty coverage (e.g. original copy of the dated
bill of sale, invoice), the consumer’s return address, your wireless carrier’s
name, alternate daytime cellphone number, and email address with a
complete problem description. Only ship the wireless device. Do not
ship the SIM card, memory cards, or any other accessories such as the
power adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive at
the service center. Upon receipt, the service center will verify the warranty
conditions, repair, and return your wireless device to the address provided.
Prolonged exposure to music at full volume on the music player
may damage the listener's hearing. Set your cellphone volume
safely. Use only headphones recommended by TCT Mobile Limited
and its affiliates.
Troubleshooting�������������������
Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge ( ) the battery for optimal operation.
• Avoid storing large amounts of data in your phone as this may affect
its performance.
• Use User Data Format and the One Touch Upgrade tool to perform
phone formatting or software upgrading, (to reset User Data format,
hold down # while simultaneously pressing the key). ALL
User phone data: contacts, photos, messages and files, downloaded
applications like Java games will be lost permanently. It is strongly
advised to fully backup the phone data and profile via PC suite before
doing formatting and upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on.
• Check the battery power level, charge for at least 20 minutes.
• If it still does not work, please use User Data Format to reset the
phone.
My phone has not responded for several minutes
• Restart your phone by pressing and holding the key.
• Remove the battery and re-insert it, then restart the phone.
My phone turns off by itself
• Check that your keypad is locked when you are not using your
phone, and make sure the key is not mis-contacted due to
unlocking keypad.
• Check the battery charge level.
My phone cannot charge properly
• Make sure you are using an Alcatel battery and the charger from
the box.
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the charger.
• Make sure that your battery is not completely discharged; if the battery
power is empty for a long time, it may take around 20 minutes to
display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C to
+40°C).
• When abroad, check that the voltage input is compatible.
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My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location.
• Verify the network coverage with your operator.
• Check with your operator that your SIM card is valid.
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded.
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your phone's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted.
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Touch screen does not respond accurately
• Make sure your phone is not locked.
• Launch touch screen calibration by pressing and holding the volume
up/down key, or alternatively, touch the Application tab and then select
“TSCalibration”.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have pressed the
key.
• For international calls, check the country and area codes.
• Make sure your phone is connected to a network, and the network is
not overloaded or unavailable.
• Check your subscription status with your operator (credit, SIM card
valid, etc.).
• Make sure you have not barred outgoing calls.
• Make sure that your phone is not in flight mode.
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network).
• Check your subscription status with your operator (credit, SIM card
valid, etc.).
• Make sure you have not forwarded incoming calls.
• Make sure that you have not barred certain calls.
• Make sure that your phone is not in flight mode.
The caller’s name/number does not appear when a call is received
• Check that you have subscribed to this service with your operator.
• Your caller has concealed his/her name or number.
I cannot find my contacts
• Make sure your SIM card is not broken.
• Make sure your SIM card is inserted properly.
• Import all contacts stored in SIM card to phone.
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the Volume Up/
Down key.
• Check the network strength .
• Make sure that the receiver, connector or speaker on your phone
is clean.
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service.
• Make sure this feature does not require an Alcatel accessory.
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your file.
• Make sure that you have selected the country prefix when calling a
foreign country.
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional or
personal directories).
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability.
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered in
"My numbers".
• Try later if the network is busy.
I am unable to send and receive MMS
• Check your phone memory availability as it might be full.
• Contact your network operator to check service availability and check
MMS parameters.
• Verify the server centre number or your MMS profile with your operator.
• The server centre may be swamped, try again later.
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key).
Tequila_909A_909S_910A_USA GB_QG.indd 38-39 2011-9-7 11:17:37
40
I am unable to connect my phone to my computer
• Install Alcatel Android Manager first of all.
• Check that your USB driver is installed properly.
• Open the Notification panel to check if the PC Suite Agent has activated.
• Check that you have ticked the checkbox of USB debugging in
Settings\Applications\Development\USB debugging
• Check that your computer meets the requirements for Alcatel Android
Manager Installation.
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download.
• Select the Micro-SD card as the location to store downloaded files.
• Check your subscription status with your operator.
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible to
other users.
• Make sure that the two phones are within Bluetooth’s detection range.
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3 hours).
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain an
exact indication.
• Switch on the backlight upon request.
• Extend the email auto-check interval for as long as possible.
• Update news and weather information on manual demand, or increase
their auto-check interval.
• Exit background-running applications if they are not being used for
a long time.
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2011 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
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