TCT Mobile 213 GSM dual band mobile phone User Manual IP3781 390A QG Eng USA 05 111129 indd
TCT Mobile Limited GSM dual band mobile phone IP3781 390A QG Eng USA 05 111129 indd
A08_one touch 390A_User manual_29_11_11
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1 Your cellphone ......... 1.1 Keys
1Navigation key
-
Central :
Confirm an option (press)
Access main menu (press in idle screen)
- Left (1):
Messages (press in idle screen)
- Right (1):
Voice calendar (press in idle screen)
- Up (1):
Profiles (press in idle screen)
- Down (1):
Camera (press in idle screen)
2Left softkey (1): Menu (press in idle screen)
3Right softkey (1): Contacts (press in idle screen)
4Send a call
Answer a call
Access call log
Access fake call settings (press and hold in idle
screen)
5Power on/off the handset (press and hold)
End call
Return to idle screen
6In idle screen:
- Press: input "1"
- Press and hold: access your voicemail
In edit mode:
- Press: insert a smart punctuation
- Press and hold: input "1"
7In idle screen:
- Press: input " "
In edit mode:
- Press: switch input method
- Press and hold: switch languages
8In idle screen:
- Press: input "0"
- Press and hold: switch among "+" "P" "W"
In edit mode:
- Press: input a space
- Press and hold: input "0"
9In idle screen:
- Press: input "#"
- Press and hold: activate/deactivate the meeting
mode
In edit mode:
- Press: access symbols table
1.2 Main screen icons (1)
Battery charge level
Vibrate alert: your cellphone vibrates, but does not
ring or beep.
Headset connected.
Keypad locked.
Alarm or appointments programmed.
Charging the battery (1)
Connect the battery charger to your cellphone and outlet
respectively.
The charging may take about 20 minutes to start if the •
battery is flat.
Be careful not to force the plug into the socket.•
Make sure the battery is correctly inserted before •
connecting the charger.
The outlet must be near to the cellphone and easily •
accessible (avoid electric extension cables).
When using your cellphone for the first time, charge the •
battery fully (approximately 3 hours). You are advised to
fully charge the battery ( ).
To reduce power consumption and energy waste, when •
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.
The charge is complete when the animation stops.
2.2 Power on your cellphone
Hold down the key until the cellphone powers on.
2.3 Power off your cellphone
Hold down the key from the main screen.
2.4 Idle Screen
Status Bar
Status/Notification indicators
Wallpaper
New Events Icon Line
New events are displayed with
its quantity. You could press
to view the new events.
6 Call log ................
You can access your call memory by pressing from the idle
screen, and you will see Outgoing call(s), Missed call(s) and
Answered call(s).
7 Voice calendar .....
Voice calendar is a calendar with voice reminder.
After accessing Voice calendar from the main menu, you may
select Create voice calendar to record a sound file. Then you
may set the date, time, mode, etc. If you select Directly
playing mode, the recorded sound file will play automatically as
the voice reminder at the very time and date you have set.
8 Profiles ................
With this menu, you may personalize ringtones for different
events and environments.
9 Media ...................
9.1 Music player
Access this feature from the main menu by selecting “Media\
Music player”. You will have full flexibility of managing music
both on your cellphone and memory card.
Quick Start Guide
For more information about how to use the cellphone, please
go to www.alcatelonetouch.com to download complete user
manual (English version only). Moreover, from the website
you can also consult FAQ (English version only).
Prolonged exposure to music at full volume on the
music player may damage the listener's hearing. Set
your cellphone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
(1) The icons and illustrations in this guide are provided for information
purposes only. (1) Depending on your network operator.
English - CJB2451ALAAA
4 Contacts ..............
4.1 Consulting your contacts
To access the contacts from the main screen, press the key
and select the icon from the menu.
4.2 Adding a contact
Select the directory in which you wish to add contact, press the
"Options" softkey, select "Add contact".
5 Messaging ............
5.1 Create message
From the main menu select "Messaging" to create text/
multimedia message. You can type a message and you can also
modify a predefined message in Templates or customize your
message by adding pictures, photos, sounds, titles, etc (only
available while editing a MMS). While writing a message, select
"Options" to access all the messaging options. You can save
your messages that you send often to Draft or Templates
(MMS only).
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to your
recipient.
3 Calls ..........................
3.1 Making a call
Dial the desired number then press the key to place the call.
If you make a mistake, you can delete the incorrect digits by
pressing the right softkey.
To hang up the call, press the key.
Making an emergency call
If your cellphone is covered by the network, dial emergency
number and press the key to make an emergency call. This
works even without a SIM card and without typing the PIN code
or unlocking the keypad.
3.2 Calling your voicemail (1)
To access your voicemail, hold down the key.
3.3 Receiving a call
When you receive an incoming call, press the key to talk
and then hang up using the key.
3.4 Available functions during the call
During a call, you can use your directory, your calendar, short
messages, etc. without losing your correspondent.
(1) Contact your network operator to check service availability.
Missed calls.
Radio is on.
WAP alerts (1).
MicroSD Card available.
Roaming.
SIM card missing.
Sending a MMS.
MMS receiving.
Silence mode: your cellphone does not ring, beep
or vibrate.
SMS unread.
MMS unread.
Email unread.
Flight mode.
Call forwarding activated: your calls are forwarded.
Level of network reception.
Voicemail message arrived.
GPRS connection status (Activated).
GPRS connecting.
9.2 Radio
Your cellphone is equipped with a radio (1) with RDS functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other
applications.
9.3 Local games
Your cellphone includes some games, Select "Game settings",
it allows you to manage settings, in which you may set
background audio and vibrate alert.
10 Camera ...............
Your cellphone is fitted with a camera for taking photos that
you can use in different ways:
store them in your “• File manager\My creations”.
send them in a multimedia message (MMS) to a cellphone.•
customize your main screen.•
select them as incoming call image to a contact in your •
directory.
11 Tools ....................
11.1 Alarm
Your cellphone has a built-in alarm clock with a snooze feature.
11.2 Fake call
Protect yourself from annoying situations with the "Fake Call".
In this menu, you can set "Caller name", "Call time" and
"Ringtone".
When the timer reaches, the cellphone will ring and display like
receiving a real phone call. Press key, pretend answering a
call, the screen will display just like have an ongoing call. Press
key, pretend to reject the call, the call will terminate
automatically.
11.3 Weather
Your cellphone is equipped with a weather function for
consulting up to 3-day forecasts of favorite cities.
11.4 Notes
You can create a note in text or voice format by accessing
“Tools\Notes” from the main menu.
11.5 Calculator
Enter a number, select the type of operation to be performed,
and enter the second number, then press “=” to display the
result.
11.6 World clock
The World clock shows current local time and the time zone in
different cities.
11.7 Convertor
Unit convertor and Currency convertor.
11.8 Stopwatch
The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
measurement.
12 Settings .............
From the main menu, select the menu icon and select the
function of your choice in order to customize your cellphone:
Slider settings, Phone settings, Call settings, Security,
Network, Connectivity.
13 File manager ...
You will have access to all audio and visual files stored in
cellphone or memory card in File manager. You can access
a number of items with this option: My audios, My images,
My creations, Other files, Memory card and Memory
status.
Inserting the memory card:
To release the microSD card holder, slide it in the direction
of the arrow and lift it. Then insert the microSD card with the
golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.
Do not support hot plugging for microSD card.
(1) The quality of the radio depends on the coverage of the radio station in
that particular area.
2 Getting started .........
2.1 Set-up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, press it and slide it out.
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Standard charger (EUP)
Universal charger
(1) Depending on your country.
(1) Could be personalized.
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free” option because the amplified volume might cause hearing damage.
It is recommended to have proper supervision while small children use your
cellphone.
When replacing the cover please note that your cellphone may contain
substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free place.
Do not allow your cellphone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc.). The manufacturer’s recommended operating temperature range
is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials
and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,
though this is temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your cellphone
model.TCT Mobile Limited and its affiliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check
local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
cellphone or enabling a flashing-lights feature on your cellphone. Parents should
monitor their children’s use of video games or other features that incorporate
flashing lights on the cellphones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or disorientation. To limit
the likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
Prolonged exposure to music at full volume using the music player may
damage your hearing. Set your cellphone’s volume to it’s lowest setting
prior to inserting headphones in your ears and adjust the volume to your
preference. Only use headphones that are recommended by TCT Mobile
Limited and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your cellphone
regarding taking photographs and recording sounds with your cellphone.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/or to record the voices of other people or any of their
personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential conversations
or take a photograph of another person; the manufacturer, the seller or vendor
of your cellphone (including the operator) disclaim any liability which may
result from the improper use of the cellphone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its affiliates.
This symbol on your cellphone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign
must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard for safety
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any
of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms
of this warranty, contact TCT Mobile to get an RMA number,
include a copy of the original proof of warranty coverage (e.g.
original copy of the dated bill of sale, invoice), the consumer's
return address, your wireless carrier’s name, alternate daytime
cellphone number, and email address with a complete problem
description. Only ship the wireless device. Do not ship the SIM
card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
of information technology equipment and office equipment use. Due to
different applicable electrical specifications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: 100~240 V, 50/60 Hz, 150 mA
Output: 5 V, 400/550 mA
Battery: Battery: Lithium 650 mAh
• RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission of the US Government
(FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using standard operating positions with
the cellphone transmitting at its highest certified power level in all tested
frequency bands.
Although the SAR is determined at the highest certified power level, the actual
SAR level of the cellphone while operating can be well below the maximum
value. This is because the cellphone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power
output of the cellphone. Before a cellphone model is available for sale to the
public, compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 0.892 W/Kg for
use at the ear and 1.11 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handset at least 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own or
their children’s RF exposure by limiting the length of calls, or using “hands-free”
devices to keep cellphones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic fields and public health
are available on the following website: http://www.who.int/peh-emf.
Troubleshooting. ..............
Before contacting the service center, you are advised to follow
the instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your cellphone as this •
may affect its performance.
Use User Data Format to perform cellphone formatting (to •
perform User Data format, hold down # while simultaneously
pressing the power on/off key under the power off mode).
ALL User cellphone data: contacts, photos, messages and files,
downloaded applications will be lost permanently. It is strongly
advised to fully backup the cellphone data and profile before
doing formatting.
and carry out the following checks:
My cellphone cannot switch on
Check the battery contacts, remove and reinstall your battery, •
then turn your cellphone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset •
the cellphone
My cellphone is frozen or has not responded for several
minutes
Restart your cellphone by pressing and holding the • key
Remove the battery and re-insert it, then restart the •
cellphone
If it still does not work, please use User Data Format to reset •
the cellphone
My cellphone turns off by itself
Check that your keypad is locked when you are not using •
your cellphone, and make sure power off key is not mis-
contacted due to unlocking keypad.
Check the battery charge level•
If it still does not work, please use User Data Format to reset •
the cellphone
My cellphone cannot charge properly
Make sure you are using an Alcatel battery and the charger •
from the box
Make sure your battery is inserted properly and clean the •
battery contact if it’s dirty. It must be inserted before plugging
in the charger
Make sure that your battery is not completely discharged; if •
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions •
(0°C to +40°C)
When abroad, check that the voltage input is compatible•
My cellphone cannot connect to a network or “No
service” is displayed
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•
My cellphone cannot connect to the Internet
Check that the IMEI number (press *#06# ) is the same as the •
one printed on your warranty card or box
Make sure that the internet access service of your SIM card is •
available
Check your cellphone's Internet connecting settings•
Make sure you are in a place with network coverage•
Try connecting at a later time or another location•
Invalid SIM card
Make sure the SIM card has been correctly inserted•
Make sure the chip on your SIM card is not damaged or •
scratched
Make sure the service of your SIM card is available•
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be compliant
with the guidelines when used with headset or usb data cable. If you are using
another accessory ensure that whatever product is used is free of any metal
and that it positions the cellphone at least 1.5 cm away from the body.
• LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
Alcatel Mobile Phones
Limited Warranty ..........
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales
receipt. Such defect(s) will be repaired or replaced (with new or
rebuilt parts) and the company’s option without charge for parts
or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if
any of the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your cellphone is used;
• Connection to any equipment not supplied or not
recommended by TCT Mobile;
• Modification or repair performed by individuals not authorized
by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
Safety and use ......................
We recommend that you read this chapter carefully before using your
cellphone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the instructions
contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their cellphone when the vehicle is
not parked. Check the laws and regulations on the use of wireless cellphones
and their accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music
or to the radio. Using a headphone can be dangerous and forbidden in some
areas.
When switched on, your cellphone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or
airbags. To ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize
its performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in public
areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device
in any location where posted notices instruct you to do so. In an aircraft, turn off
your mobile device whenever instructed to do so by airline staff. If your mobile
device offers an airplane mode or similar feature, consult airline staff about using
it in flight.
Switch the cellphone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones can
interfere with other electrical or electronic devices, or equipment using radio
frequency.
Switch the cellphone off when you are near gas or flammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, gas station, or chemical
plant, or in any potentially explosive atmosphere.
When the cellphone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump. In particular
when using the cellphone you should hold it against the ear on the opposite
side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device with
your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to
your ear. Also move the handset away from your ear while using the “hands-
Hearing Aid Compatibility
Your cellphone is rated: "For Hearing Aid", to assist hearing device
users in finding cellphones that may be compatible with their hearing
devices.
This device is HAC M3 compatible.
For more information please refer to "Hearing Aid Compatibility
with Mobile Phones" leaflet or visit our website http://www.
alcatelonetouch.com
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchtribe
• Twitter: http://www.twitter.com/Alcateltribeus
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
Protection against theft (1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *#06# and keep it in a safe place. It may
be requested by the police or your operator if your cellphone is
stolen.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
Unable to make outgoing calls
Make sure you have dialed a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your cellphone is connected to a network, and the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not barred outgoing calls•
Make sure that your cellphone is not in flight mode•
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
Make sure that your cellphone is not in flight mode•
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your •
operator
Your caller has concealed his/her name or number•
I cannot find my contacts
Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to cellphone•
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the• key
Check the network strength •
Make sure that the receiver, connector or speaker on your •
cellphone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an Alcatel accessory•
14 WAP ...............
Access Wap options: Homepage, Bookmarks, Recent
pages, Offline pages, Go to URL, Service inbox,
Settings.
15 Services .............
Contact your network operator to check service availability.
16 Latin input mode ..
To write messages, there are two writing methods:
• Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key.
• Predictive with the eZi mode: this mode speeds up the writing
of your text.
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in •
your file
Make sure that you have inputted the country prefix when •
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete •
some files or save the files in the phone contacts (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly •
entered in "Messaging\Voicemail"
Try later if the network is busy•
I am unable to send and receive MMS
Check your phone memory availability as it might be full•
Contact your network operator to check service availability •
and check MMS parameters
Verify the server center number or your MMS profile with •
your operator
The server center may be swamped, try again later•
The flickering icon is displayed on my standby
screen
You have saved too many short messages on your SIM card; •
delete some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code •
(Personal Unblocking Key)
I am unable to download new files
Make sure there is sufficient phone memory for your •
download
Select the Micro-SD card as the location to store downloaded •
files
Check your subscription status with your operator•
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
How to make your battery last longer
Make sure you follow the complete charge time (minimum •
3 hours)
After a partial charge, the battery level indicator may not be •
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
Switch on the backlight upon request•
(1) Contact your network operator for service availability.
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