TCT Mobile 234 GSM quad band mobile phone User Manual IP4115 720 720D QG Eng USA 05 120326 indd
TCT Mobile Limited GSM quad band mobile phone IP4115 720 720D QG Eng USA 05 120326 indd
User Manual
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1 Your mobile .............. 1.1 Keys
Menu key
- Options menu (Select/OK/Done/Save).
Home key
- Return to the Home screen
Wi-Fi key
- Quickly access Wi-Fi
Back key
- Return to previous menu
Volume key (side key)
- Adjust general volume
Power key
- Lock the screen (press)
- Turn your screen on/off (press)
- Power on/off (press and hold)
- Mute an incoming call
1.2 Main screen icons (1)
In one touch 720:
Battery charge level
Vibrate alert: your phone vibrates, but does not ring or beep.
Bluetooth status (Activated).
Headset connected.
Keypad locked.
Call forwarding activated: your calls are forwarded.
Alarm or appointments programmed.
Level of network reception.
Voicemail message arrived.
Missed calls.
Radio is on.
Wap alerts (1).
Roaming.
SIM card missing.
GPRS connection status (Activated).
GPRS connecting.
Sending a MMS.
MMS receiving.
Silence mode: your phone does not ring, beep or vibrate
with the exception of the alarm.
SMS unread.
MMS unread.
When using your telephone for the first time, charge the •
battery fully (approximately 3 hours). You are advised to
fully charge the battery ( ).
To reduce power consumption and energy waste, when •
battery is fully charged, disconnect your charger from the
plug; switch off Bluetooth when not in use; reduce the
backlight time, etc.
The charge is complete when the animation stops.
2.2 Power on your phone
Hold down the key until the phone powers on.
2.3 Power off your phone
Hold down the key until the phone powers off.
2.4 Using the touchscreen
Touch To access an application, touch it with your finger.
Drag
Place your finger on the screen to drag the object
to the destination.
Scroll
Slide the screen to scroll up and down the
applications, images, web pages... at your
convenience.
720
720D
3 Making a call .............
Touch on the tool bar to place a call. For dual SIM model,
you can select either SIM1 or SIM2 when you wish to place a
call (1). If you make a mistake, you can delete the incorrect digits
by pressing .
To hang up the call, press the key.
4 Contacts ..............
4.1 Consulting your Contacts
To access the Contacts, touch from tool bar to enter the main
menu, and select "Contacts".
For dual SIM model, the complete contacts of both SIM1 and
SIM2 are available in this menu (1).
4.2 Adding a contact
You can add a new contact by touching .
(1) one touch 720D only.
10 mTweet .............
Twitter is a social networking and microblogging service that has
gained notability and popularity worldwide. This feature enables
phone users to exchange news updates and ideas with a
community in the form of messages or posts. Posts are displayed
on the author's profile page and delivered to the author's
subscribers or followers.
To open an account online, please go to: http://m.twitter.com
11 Camera ..............
Your mobile phone is fitted with a camera for taking photos and
shooting videos that you can use in different ways:
store them in your “• File manager\My photos”.
send them directly by MMS, Email or Bluetooth.•
customize your main screen.•
select them as incoming call image to a contact in your directory.•
12 Palringo (1) ..........
Palringo Instant messaging (IM) allows you to chat with other
people using Palringo account. You can also connect to other
popular IM services through Palringo, like Yahoo, AIM, GG, ICQ,
Google talk, iChat etc. Please note that the services may be
upgraded depending on your client version.
Quick Start Guide
For more information about how to use the phone, please go
to www.alcatelonetouch.com to download complete user
manual (English version only). Also on our website you can
find helpful FAQs (English version only).
Prolonged exposure to music at full volume on the
music player may damage the listener's hearing. Set
your phone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
(1) The icons and illustrations in this guide are provided for information
purposes only.
English - CJB24U0ALAAN
6 Apps (1) ................
Apps is an online software store, where you can download
and install applications and games to your phone. All
downloaded files can be found in "Apps mgr." that can be
accessed from main menu.
7 Wi-Fi ...................
To access this function, tap to enter the main menu, and
select or press directly..
8 Web ....................
Not only does Browser give you the full Web experience
where you stay in touch with your friends, obtain information,
do your online banking etc., but it is also designed to save
time by using compressed web pages.
9 Facebook .............
Facebook is a social utility that connects people with friends
and others who work, study and live around them. It provides a
number of features with which users interact, such as Wall, etc.
To open an account online, please go to: http://m.facebook.com
5 Messaging ...........
5.1 Create message
From the main menu select "Messaging" to create text/
multimedia message. For dual SIM model, you can type a
message and select to send it to a recipient in either the SIM1
or SIM2 directory (1). You can type a message and you can also
modify a predefined message in Templates or customize
your message by adding pictures, photos, sounds, titles, etc
(only available while editing a MMS). While writing a message,
select to access all the messaging options. You can save
your messages that you send often to Draft or Templates
(MMS only).
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to
your recipient.
Flight mode.
microSD card inserted.
In one touch 720D:
Call forwarding activated: your calls are forwarded.
Level of network reception.
GPRS connection status (Activated).
GPRS connecting.
2 Getting started .........
2.1 Set-up
Removing and installing the back cover
Removing and installing the battery
(1) Depending on your network operator.
13 Image .................
A library links to the images in “My photos” in phone to be
shown in list, slide, set as Wallpaper, Power on/off display, and
Incoming call image, or sent by MMS, Email, Bluetooth.
14 Music ...................
Access this feature from the main menu by selecting “Music”.
You will have full flexibility of managing music both on your
mobile and memory card.
15 Video ..................
“My videos” album contains video clips recorded, received or
downloaded.
16 Radio ..................
Your phone is equipped with a radio (1) with RDS (2) functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other
applications.
17 Voice recorder ..
Accessing “Voice recorder” from the main menu allows you to make
voice or sound recordings.
18 Settings ..............
From the main menu, select the menu icon and select the function
of your choice in order to customize your telephone: Phone
settings, Call settings, Black white list, Security, Network,
Connectivity and Default Browser.
SIM mode Settings (1)
•
Dual SIM activated
Keep both of your SIM cards
active.
•
Only SIM1 activated
Only keep SIM1 active.
•
Only SIM2 activated
Only keep SIM2 active.
•
Flight mode
Voice calls, Bluetooth and
Messages functions are barred.
19 Call log ...............
19.1 Access
You may access this function from the main menu “Call log”.
Missed calls/Call rejected by SMS
Outgoing calls (Redial)
Answered calls/Rejected calls
19.2 Available options
When you touch , you can have access to Delete, Send
message, Edit before call, etc.
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Calendar ............
Once you enter this menu from the main menu, there is a
monthly-view calendar for you to keep track of important
meetings, appointments, etc. Days with events entered will be
marked.
Voice calendar
You can record a reminder using your voice at the date/time
you choose!
To create the voice reminder, just touch on the tool bar.
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Tasks ..................
Enables you to easily manage and track the progress of a task with
priorities. All the tasks will be sorted by due date.
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Notes ...................
You can create a note in text format by accessing “Notes” from
the main menu.
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Calculator ...........
Enter a number, select the type of operation to be performed,
and enter the second number, then press “=” to display the
result.
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File manager .....
You will have access to all audio and visual files stored in phone
or memory card in File manager. You can access a number of
items with this option: My audios, My images, My photos,
My videos, Ebook, Others, Phone, Memory card and
Memory status.
Installing and removing the memory card:
To release the microSD card holder, slide it in the direction of
the arrow and lift it. Then insert the microSD card with the
golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.
(1) one touch 720D only.
(1) The quality of the radio depends on the coverage of the radio station in
that particular area.
(2) Depending on your network operator and market.
Inserting and removing the SIM card
one touch 720
1
2
one touch 720D
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, press it and slide it out.
one touch 720D, two SIM cards can be inserted.
Charging the battery (1)
Connect the battery charger to your phone and outlet
respectively.
The charging may take about 20 minutes to start if the battery •
is flat.
Be careful not to force the plug into the socket.•
Make sure the battery is correctly inserted before connecting •
the charger.
The outlet must be near to the phone and easily accessible •
(avoid electric extension cables).
25
Converter ..........
You can use the Weight and Length conversion by selecting the unit
you wish to convert via , then touch to input the digits. Finally
confirm with “√”.
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Stopwatch ..........
The stopwatch is a simple application for measuring time with
the possibility to register several results and suspend/resume
measurement.
27
Ebook .................
A bookshelf contains the electronic books (.txt file only). While reading
the book, you may add bookmarks, or reach the text by searching
words, phrases (Options\Find, Options\Jump to).
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Alarm ................
Your mobile phone has a built-in alarm clock with a snooze
feature.
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World clock ......
The World clock shows current local time and the time zone in
different cities.
(1) Depending on your network operator.
(1) Depending on your network operator.
(1) one touch 720D only.
(1) Depending on your network operator.
(1) Depending on your country.
Volume key
Back key
Wi-Fi keyHome key
Menu key
Power key
30
Java ....................
Your Alcatel phone may include (1) some Java™ applications and
games. You can also download new applications and games to
your phone.
30.1 Java applications
Select “Java applications” to launch applications.
30.2 Download application
With this menu, you can download new applications and games
to your phone.
30.3 Java settings
This menu allows you to manage Java settings, in which you may
set Audio, Backlight, Vibration and Heap size.
30.4 Java network
This menu allows you to select the network for Java.
30.5 Trusted certificates
View detailed information of the trusted certificates supported
by your phone.
31
Wap ...................
Access Wap options: Homepage, Bookmarks, Recent pages,
Offline pages, Go to URL, Service inbox, Settings.
32
Bluetooth™ ......
Access this feature by pressing to enter the main menu,
then selecting “Bluetooth”.
33
News .................
It is a huge time saver providing news updates from a website
in a simple form. Once subscribed to a channel, it gives you
the ability to track and manage all your favorite RSS content
on your mobile phone at anytime, anywhere!
34
Weather
(1) ......
Your phone is equipped with a weather function for consulting
up to 3-day forecasts of favorite cities.
35
Services ............
Contact your network operator to check service availability.
36
Profiles ..............
With this menu, you may personalize ringtones for different
events and environments.
(1) Depending on your network operator.
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Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device with
your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while using
the “hands-free” option because the amplified volume might cause hearing
damage.
It is recommended to have proper supervision while small children use your
mobile phone.
When replacing the cover please note that your mobile phone may contain
substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and dust-
free place.
Do not allow your mobile phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of liquids, dust,
sea air, etc.). The manufacturer’s recommended operating temperature range
is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials
and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its affiliates and are compatible with your mobile
phone model.TCT Mobile Limited and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste. Please
check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed to
flashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
mobile phone or enabling a flashing-lights feature on your mobile phone.
Parents should monitor their children’s use of video games or other features
that incorporate flashing lights on the mobile phones. All persons should
discontinue use and consult a doctor if any of the following symptoms occur:
convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation. To limit the likelihood of such symptoms,
please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and
rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing,
stop the game and see a doctor.
Prolonged exposure to music at full volume using the music player
may damage your hearing. Set your mobile phone’s volume to it’s
lowest setting prior to inserting headphones in your ears and adjust
the volume to your preference. Only use headphones that are
recommended by TCT Mobile Limited and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile phone.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/or to record the voices of other people or any of their
personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or confidential conversations
or take a photograph of another person; the manufacturer, the seller or
vendor of your mobile phone (including the operator) disclaim any liability
which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make sure that
the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for which it
was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign
must be brought to these collection points.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any
of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms
of this warranty, contact TCT Mobile to get an RMA number,
include a copy of the original proof of warranty coverage (e.g.
original copy of the dated bill of sale, invoice), the consumer's
return address, your wireless carrier’s name, alternate daytime
mobile phone number, and email address with a complete problem
description. Only ship the wireless device. Do not ship the SIM
card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
Troubleshooting. ..............
Before contacting the service center, you are advised to follow
the instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may •
affect its performance.
Use User Data Format and the ONE TOUCH Upgrade tool •
to perform phone formatting or software upgrading, (to
perform User Data format, hold down volume up while
simultaneously pressing the power on/off key). ALL User
phone data: contacts, photos, messages and files, downloaded
applications like Java games will be lost permanently. It is
strongly advised to fully backup the phone data and profile via
PC suite before doing formatting and upgrading.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, •
then turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset •
the phone or ONE TOUCH Upgrade to upgrade software.
My phone is frozen or has not responded for several
minutes
Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use User Data Format to reset •
the phone or ONE TOUCH Upgrade to upgrade software.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of:
0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard for
safety of information technology equipment and office equipment use. Due
to different applicable electrical specifications, a charger you purchased in
one jurisdiction may not work in another jurisdiction. They should be used
for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100~240 V, 50/60 Hz, 0.15 A
Output: 5 V, 400/550 mA
Battery: Lithium 1000 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific
studies. These guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The exposure standard for mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by public
authorities such as the Federal Communications Commission of the US
Government (FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram
of body tissue. Tests for SAR are conducted using standard operating positions
with the mobile phone transmitting at its highest certified power level in all
tested frequency bands.
Although the SAR is determined at the highest certified power level, the
actual SAR level of the mobile phone while operating can be well below the
maximum value. This is because the mobile phone is designed to operate
at multiple power levels so as to use only the power required to reach the
network. In general, the closer you are to a wireless base station antenna, the
lower the power output of the mobile phone. Before a mobile phone model
is available for sale to the public, compliance with national regulations and
standards must be shown.
My phone turns off by itself
Check that your keypad is locked when you are not using •
your phone, and make sure power off key is not mis-contacted
due to unlocking keypad.
Check the battery charge level•
If it still does not work, please use User Data Format to reset •
the phone or ONE TOUCH Upgrade to upgrade software
My phone cannot charge properly
Make sure you are using an Alcatel battery and the charger •
from the box
Clean the battery contact if it’s dirty.•
Make sure your battery is inserted properly before plugging in •
the charger.
Make sure that your battery is not completely discharged; if •
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions •
(0°C (32°F) to +40°C (104°F))
When abroad, check that the voltage input is compatible•
My phone cannot connect to a network or “No service”
is displayed
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•
My phone cannot connect to the Internet
Check that the IMEI number (press *#06# ) is the same as the •
one printed on your warranty card or box
Make sure that the internet access service of your SIM card is •
available
Check your phone's Internet connecting settings•
Make sure you are in a place with network coverage•
Try connecting at a later time or another location•
Invalid SIM card
Make sure the SIM card has been correctly inserted•
Make sure the chip on your SIM card is not damaged or •
scratched
Make sure the service of your SIM card is available•
Touch screen does not respond accurately
Make sure your phone is not locked•
Launch touch screen calibration by pressing and holding the •
volume up/down key, or alternatively, touch Settings\Phone
settings\Touch settings\LCD touch calibration.
Unable to make outgoing calls
Make sure you have dialed a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your phone is connected to a network, and the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not barred outgoing calls•
Make sure that your phone is not in flight mode•
Unable to receive incoming calls
Make sure your phone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
Make sure that your phone is not in flight mode•
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your •
operator
Your caller has concealed his/her name or number•
The highest SAR value for this model cellphone when tested is 0.826 W/Kg
(one touch 720), XX W/Kg (one touch 720D) for use at the ear and 1.05 W/
Kg (one touch 720), XX W/Kg (one touch 720D) for use close to the body.
While there may be differences between the SAR levels of various mobile
phones and at various positions, they all meet the government requirement
for RF exposure. For body-worn operation, the mobile phone meets FCC RF
exposure guidelines provided that it is used with a non-metallic accessory with
the handset at least 1.5 cm from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for use of
mobile phones. If individuals are concerned, they might choose to limit their own
or their children’s RF exposure by limiting the length of calls, or using “hands-
free” devices to keep mobile phones away from the head and body. (fact sheet
n°193). Additional WHO information about electromagnetic fields and public
health are available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal operation,
you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be compliant
with the guidelines when used with headset or usb data cable. If you are using
another accessory ensure that whatever product is used is free of any metal
and that it positions the mobile phone at least 1.5 cm away from the body.
Alcatel Mobile Phones
Limited Warranty ..........
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor
directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales
receipt. Such defect(s) will be repaired or replaced (with new or
rebuilt parts) and the company’s option without charge for parts
or labor directly related to the defect(s).
The limited warranty for your wireless device will be voided if
any of the following conditions occur:
• Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your mobile phone is used;
• Connection to any equipment not supplied or not
recommended by TCT Mobile;
• Modification or repair performed by individuals not authorized
by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or
serial numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
Safety and use ...................
We recommend that you read this chapter carefully before using your mobile phone.
The manufacturer disclaims any liability for damage, which may result as a consequence
of improper use or use contrary to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit,
headset...), drivers are requested to refrain from using their mobile phone
when the vehicle is not parked. Check the laws and regulations on the use of
wireless mobile phones and their accessories in the areas where you drive.
Always obey them. The use of these devices may be prohibited or restricted
in certain areas.
When driving, do not use your mobile phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and forbidden in
some areas.
When switched on, your mobile phone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock brakes
or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the
car’s electronic devices are shielded from mobile phone RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in
public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile
device in any location where posted notices instruct you to do so. In an
aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult
airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities, except in
designated areas. As with many other types of equipment now in regular use,
mobile phones can interfere with other electrical or electronic devices, or
equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station, or
chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15 cm from
any medical device such as a pacemaker, a hearing aid or insulin pump. In
particular when using the mobile phone you should hold it against the ear on
the opposite side to the device, if any.
Hearing Aid Compatibility
Your mobile phone is rated: "For Hearing Aid", to assist hearing device users
in finding mobile phones that may be compatible with their hearing devices.
This device is HAC M3 compatible.
For more information please refer to "Hearing Aid Compatibility with Mobile
Phones" leaflet or visit our website http://www.alcatelonetouch.com
• LICENCES
Obigo® is a registered trademark of Obigo AB.
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks
by TCT Mobile Limited and its affiliates is under
license. Other trademarks and trade names are
those of their respective owners.
one touch 720/720D Bluetooth
QD ID B018945
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
Java™ and all Java™ based trademarks and logos
are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
is a registered trademark of Opera Mini.
Facebook and the f Logo are trademarks of
Facebook, Inc., and are used under license.
Twitter and the T Logo are trademarks of Twitter,
Inc., and are used under license.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonised frequency and
is intended for use in all European countries.
The WLAN can be operated in the EU without
restriction indoors, but cannot be operated
outdoors in France.
I cannot find my contacts
Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to phone•
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the • key
Check the network strength •
Make sure that the receiver, connector or speaker on your •
phone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an Alcatel accessory•
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in •
your file
Make sure that you have inputted the country prefix when •
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete •
some files or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly •
entered in "My numbers"
Try later if the network is busy•
General information .......
• Website: www.alcatelonetouch.com
• Facebook: http://www.facebook.com/alcatelonetouchusa
• Twitter: http://www.twitter.com/alcatel1touch
• Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your telephone is a transceiver that operates on GSM/GPRS in quad-
band with 850/900/1800/1900 MHz.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s memory.
We recommend that you note the number the first time you use
your mobile phone by entering *#06# and keep it in a safe place.
It may be requested by the police or your operator if your mobile
phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release
of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
I am unable to send and receive MMS
Check your phone memory availability as it might be full•
Contact your network operator to check service availability •
and check MMS parameters
Verify the server center number or your MMS profile with •
your operator
The server center may be swamped, try again later•
The flickering icon is displayed on my standby
screen
You have saved too many short messages on your SIM card; •
delete some of them or archive them in the phone memory
SIM card PIN locked
Contact your network operator to obtain the PUK code •
(Personal Unblocking Key)
I am unable to connect my phone to my computer
Install Alcatel’s PC suite first of all•
Check that your computer meets the requirements for •
Alcatel’s PC Suite installation
Make sure that you’re using the right cable from the box•
I am unable to download new files
Make sure there is sufficient phone memory for your •
download
Select the microSD card as the location to store downloaded •
files
Check your subscription status with your operator•
The phone cannot be detected by others via Bluetooth
Make sure that Bluetooth is turned on and your phone is •
visible to other users
Make sure that the two phones are within Bluetooth’s •
detection range
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2012
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
How to make your battery last longer
Make sure you follow the complete charge time (minimum •
3 hours)
After a partial charge, the battery level indicator may not be •
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
Switch on the backlight upon request•
Extend the email auto-check interval for as long as possible•
Update news and weather information on manual demand, •
or increase their auto-check interval
Exit background-running Java applications if they are not •
being used for a long time
Deactivate Bluetooth when not in use•
37
Email .................
Your phone has an email client with the settings predefined
for a few popular email services like – GoogleMail, Windows
live, Yahoo, AOL, etc (1). Besides this, you can set up other
POP3 or IMAP4 email accounts that you may be using.
38
Making the most
of your mobile .......
PC suite
You can download software upgrade for free from the
website. The PC suite includes:
• Backup/restore
You can backup the important data in your mobile and restore
them when needed.
• GPRS modem
Use your mobile phone to connect PC to the internet.
• Multimedia Personalization
Customize your mobile with images, animations and melodies.
• Messages
You can compose SMS/MMS easily on your PC and transfer
them to your phone.
Supported Operating Systems
Windows XP/Vista/Windows 7.
(1) The using of webcam may vary according to the operating system of
your PC.
ONE TOUCH Upgrade
Using ONE TOUCH Upgrade tool you can update your phone’s
software from your PC.
Download ONE TOUCH Upgrade from ALCATEL website
(www.alcatelonetouch.com) and install it on your PC. Launch
the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
tool).
Your phone’s software will now have the latest software.
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using PC Suite before
upgrading.
Webcam (1)
You can use your phone as a webcam for instant messaging on
your PC.
• Connect your phone to PC via USB cable.
• Go to "My computer" folder on your PC and find USB video
device.
39
Latin input mode
To write messages, there are two writing methods:
Normal: this mode allows you to type a text by choosing a •
letter or a sequence of characters associated with a key.
Predictive with the eZi mode: this mode speeds up the •
writing of your text.
(1) Depending on your network operator. (1) Contact your network operator for service availability.
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