TCT Mobile 262 GSM dual band mobile phone User Manual IP4234 296A QG Eng USA 03 120509 indd
TCT Mobile Limited GSM dual band mobile phone IP4234 296A QG Eng USA 03 120509 indd
UserMan
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1 Your mobile ..............
1.1 Keys
Navigation key
Confirm an option (press the middle of the key)
Send call
Access call log (idle screen)
Power on/off the handset (press and hold)
End call
Return to idle screen
Left softkey
Right softkey
Dial the voicemail number (press and hold)
From Idle screen
- Press: input "0"
- Press and hold: input the symbol “+/P/W”
In Edit mode:
- Press: input a space (words mode)
input "0" (number mode)
From Idle screen
- Press: input "*"
- Press and hold: Lock keypad
In Edit mode:
- Press: change input methods
From Idle screen
- Press: input "#"
- Press and hold: activate/deactivate the vibrator
In Edit mode:
- Press: access the Symbols table
From Idle screen
- Press: dial ‘5’
- Press and hold: switch on/off the torch
1.2 Idle screen icons
Battery charge level.
Vibrate alert: your phone vibrates, but neither rings nor
beeps.
Headset connected.
Call forwarding activated: your calls are forwarded.
Alarm clock programmed.
Voicemail message arrived.
Unanswered calls.
Roaming.
Level of network reception.
Silence mode: your phone neither rings, beeps nor
vibrates.
Message unread.
Keypad locked.
Ringtone alert.
Vibrate and ringtone alert.
microSD card available.
Music playing in background.
3 Calls ..........................
3.1 Making a call
Dial the desired number then press the key to place the
call. If you make a mistake, you can delete the incorrect digits
by pressing the right softkey.
To hang up the call, press the key.
Making an emergency call
If your phone is covered by the network, dial emergency
number and press the key to make an emergency call. This
works even without a SIM card and without typing the PIN
code or unlocking the keypad.
3.2 Calling your voicemail (1)
To access your voicemail, hold down the key.
3.3 Receiving a call
When you receive an incoming call, press the key to talk
and then hang up using the key.
3.4 Available functions during the call
During a call, you can use your contacts, text messages, etc.
without hanging up or dropping the call.
(1) Contact your network operator to check service availability.
296A
Inserting the memory card:
To release the microSD card holder, slide it in the direction of
the arrow and lift it. Then insert the microSD card with the
golden contact downward. Finally, turn down the microSD
holder and slide it in the opposite direction to lock it.
9 Settings ...............
From the main menu, select the menu icon
and select the
function of your choice in order to customize your telephone:
Profiles, Phone settings, Call settings, Call control, Network,
Security, Restore default set.
Quick Start Guide
For more information about how to use the phone, please go
to www.alcatelonetouch.com to download complete user
manual (English version only). Also on our website you can find
helpful FAQs (English version only).
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your phone
volume safely. Use only headphones recommended by
TCT Mobile Limited and its affiliates.
English - CJB24VBALAAA
6 Call log ................
You can access your call memory by pressing from the idle
screen, or press the key and select the icon from the
menu.
7 FM Radio ..............
Your phone is equipped with a radio (1) with RDS functionality. You
can use the application as a traditional radio with saved channels
or with parallel visual information related to the radio program on
the display if you tune to stations that offer Visual Radio service.
You can listen to it while running other applications.
8 File manager ........
You will have access to all audio and visual files stored in phone
or memory card in File manager.
4 Contacts .............
4.1 Consulting your contacts
To access the contacts from the idle screen, press the key
and select the icon from the menu.
4.2 Adding a contact
Select the contacts in which you wish to create a file, press the
“Options” softkey, select “Add contact” then .
5 Messaging ...........
5.1 Create SMS
From the main menu select “Messaging” to create text
message. You can type a message, and you're also able to insert
a pre-defined message from “Templates”. While writing a
message, select “Options” to access all the messaging options.
You can save your messages that you often send to “Drafts” .
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to
your recipient.
2 Getting started .........
2.1 Set-up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, push it and slide it out.
10 Games &
Tools...................
10.1 Voice memo
New record
In this menu, you can record new voice memo, and press or
to save it.
Memo list
It contains all the voice memos you recorded before. Pressing
"Options" softkey, you can Play/rename/delete it and also set it as a
alarm melody and ringtone.
Settings
You can manage the voice memo in settings of audio quality.
10.2 Games
Your ALCATEL ONE TOUCH phone includes a game. Select
“Game settings”, it allows you to manage settings, in which you
may set background audio and vibrate alert.
10.3 Alarm
Your mobile phone has a built-in alarm clock with snooze feature.
10.4 Organizer
Once you enter this menu, there is a monthly-view calendar for you
to keep track of important appointments, etc. Days with events
entered will be marked.
10.5 Calculator
Hold down the key to get the decimal point. Confirm with the
key or the left softkey.
10.6 Torch
To light in darkness,you may activate “Torch” by below operations:
In idle screen, press and hold key to activate the Torch light;
press key or press and hold key to deactivate it.
11 Music Player ......
Please put your music file into SD card: My Music. You can get to
know how to play music by the tips in Help.
12 Services .............
Contact your network operator to check service availability.
13 Latin input mode ...
To write messages, there are two writing methods:
- Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key. Press
the key several times until the desired letter is highlighted.
When you release the key the highlight character is inserted
into the text.
- Predictive with the Zi mode: this mode speeds up the writing
of your text.Write the word by pressing a key between
and . Press the key once and the word will be modified
each time you press a key. As you go on, the word will keep
changing. Example: For “Tomorrow”, press on the following
keys:
, , = Too -> -> ->Tomorrow
(1) The quality of the radio depends on the coverage of the radio station in
that particular area.
Charging the battery
Connect the battery charger to your phone and outlet
respectively.
The charging may take about 20 minutes to start if the •
battery is flat.
Be careful not to force the plug into the socket.•
Make sure the battery is correctly inserted before •
connecting the charger.
The outlet must be near to the phone and easily accessible •
(avoid electric extension cables).
When using your telephone for the first time, charge the •
battery fully (approximately 3 hours). You are advised to
fully charge the battery ( ).
To reduce power consumption and energy waste, when •
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.
The charge is complete when the animation stops.
2.2 Power on your phone
Hold down the key until the phone powers on.
2.3 Power off your phone
Hold down the key from the main screen.
1 Left softkey
2 Call log (Idle screen)
Send call
3 Voicemail
4 Lock (press and hold)
5 Right softkey
6 Power on/Power off
End call
Deactivate the Torch
7 Vibrate alert
8 Navigation key :
Menu/Confirm an option
Profiles
Organizer
Create message
Alarm
9 Torch
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2012
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
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hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your mobile
phone to your ear. Also move the handset away from your ear while
using the “hands-free” option because the amplified volume might cause
hearing damage.
It is recommended to have proper supervision while small children use
your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean and
dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and
its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor before
playing video games on your mobile phone or enabling a flashing-lights
feature on your mobile phone. Parents should monitor their children’s
use of video games or other features that incorporate flashing lights
on the mobile phones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye
or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take the
following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop
and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
Prolonged exposure to music at full volume using the music
player may damage your hearing. Set your mobile phone’s
volume to it’s lowest setting prior to inserting headphones in
your ears and adjust the volume to your preference. Only use
headphones that are recommended by TCT Mobile Limited
and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in your
jurisdiction or other jurisdiction(s) where you will use your mobile phone
regarding taking photographs and recording sounds with your mobile
phone. Pursuant to such laws and regulations, it may be strictly forbidden
to take photographs and/or to record the voices of other people or any of
their personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the manufacturer,
the seller or vendor of your mobile phone (including the operator) disclaim
any liability which may result from the improper use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make sure
that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it
at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken
to collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any
of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms
of this warranty, contact TCT Mobile to get an RMA number,
include a copy of the original proof of warranty coverage (e.g.
original copy of the dated bill of sale, invoice), the consumer's
return address, your wireless carrier’s name, alternate daytime
mobile phone number, and email address with a complete problem
description. Only ship the wireless device. Do not ship the SIM
card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
Troubleshooting. ..............
Before contacting the service center, you are advised to follow
the instructions below:
You are advised to fully charge ( • ) the battery for optimal
operation.
Avoid storing large amounts of data in your phone as this may •
affect its performance.
Use User Data Format to perform phone formatting, (to •
perform User Data format, hold down # while simultaneously
pressing the power on/off key under the power off mode).
ALL User phone data: contacts, messages and files will be lost
permanently.
and carry out the following checks:
My phone cannot switch on
Check the battery contacts, remove and reinstall your battery, •
then turn your phone on
Check the battery power level, charge for at least 20 minutes•
If it still does not work, please use User Data Format to reset •
the phone (1)
My phone is frozen or has not responded for several
minutes
Restart your phone by pressing and holding the • key
Remove the battery and re-insert it, then restart the phone•
If it still does not work, please use User Data Format to reset •
the phone (1)
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO
THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction. They
should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 130/150 mA
Output: 5 V, 400/650 mA
Battery: Lithium 500/650/750 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada,
is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR are
conducted using standard operating positions with the mobile phone
transmitting at its highest certified power level in all tested frequency
bands.
Although the SAR is determined at the highest certified power level,
My phone turns off by itself
Check that your keypad is locked when you are not using •
your phone, and make sure power off key is not mis-contacted
due to unlocking keypad.
Check the battery charge level•
If it still does not work, please use User Data Format to reset •
the phone (1)
My phone cannot charge properly
Make sure you are using an ALCATEL ONE TOUCH battery •
and the charger from the box
Clean the battery contact if it’s dirty•
Make sure your battery is inserted properly before plugging •
in the charger
Make sure that your battery is not completely discharged; if •
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions •
(0°C (32°F) to +40°C (104°F))
When abroad, check that the voltage input is compatible•
My phone cannot connect to a network or “No service”
is displayed
Try connecting in another location•
Verify the network coverage with your operator•
Check with your operator that your SIM card is valid•
Try selecting the available network(s) manually •
Try connecting at a later time if the network is overloaded•
Invalid SIM card
Make sure the SIM card has been correctly inserted•
Make sure the chip on your SIM card is not damaged or •
scratched
Make sure the service of your SIM card is available•
Unable to make outgoing calls
Make sure you have dialed a valid number and press the •
key
For international calls, check the country and area codes•
Make sure your phone is connected to a network, and the •
network is not overloaded or unavailable
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not barred outgoing calls•
Unable to receive incoming calls
Make sure your phone is switched on and connected to a •
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit, •
SIM card valid, etc.)
Make sure you have not forwarded incoming calls •
Make sure that you have not barred certain calls•
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your •
operator
Your caller has concealed his/her name or number•
I cannot find my contacts
Make sure your SIM card is not broken•
Make sure your SIM card is inserted properly•
Import all contacts stored in SIM card to phone•
the actual SAR level of the mobile phone while operating can be
well below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the mobile
phone. Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.19 W/Kg for use at the ear and 0.726 W/Kg for use close to the
body.
While there may be differences between the SAR levels of various
mobile phones and at various positions, they all meet the government
requirement for RF exposure. For body-worn operation, the mobile
phone meets FCC RF exposure guidelines provided that it is used with
a non-metallic accessory with the handset at least 1.5 cm from the
body. Use of other accessories may not ensure compliance with FCC
RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.phonefacts.net
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of mobile phones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure by
limiting the length of calls, or using “hands-free” devices to keep mobile
phones away from the head and body. (fact sheet n°193). Additional
WHO information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the
limits for a Class B digital device pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
ALCATEL ONE TOUCH
Limited Warranty ..........
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales receipt.
Such defect(s) will be repaired or replaced (with new or rebuilt
parts) and the company’s option without charge for parts or labor
directly related to the defect(s).
The limited warranty for your wireless device will be voided if any
of the following conditions occur:
• Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your mobile phone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile;
• Modification or repair performed by individuals not authorized
by TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
Safety and use ......................
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary
to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the
areas where you drive. Always obey them. The use of these devices
may be prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or within
an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone RF
energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use
on aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, gas station,
or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15
cm from any medical device such as a pacemaker, a hearing aid or
insulin pump. In particular when using the mobile phone you should
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the
device will be compliant with the guidelines when used with headset
or usb data cable. If you are using another accessory ensure that
whatever product is used is free of any metal and that it positions
the mobile phone at least 1.5 cm away from the body.
• LICENCES
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the• key
Check the network strength •
Make sure that the receiver, connector or speaker on your •
phone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription •
includes this service
Make sure this feature does not require an ALCATEL ONE •
TOUCH accessory
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in •
your file
Make sure that you have inputted the country prefix when •
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete •
some files or save the files in the phone contacts
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly •
entered in "Messaging\Voicemail"
Try later if the network is busy•
The flickering icon is displayed on my standby
screen
You have saved too many short messages on your SIM card; •
delete some of them or archive them in the phone memory
General information .......
• Website: www.alcatelonetouch.com
• Hot Line Number: In the United States, call 877-702-3444
for technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server: www.
alcatelonetouch.com
Your mobile phone is a transceiver that operates on GSM
networks with 850 and 1900 MHz bands.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial
number) shown on the packaging label and in the product’s
memory. We recommend that you note the number the first
time you use your mobile phone by entering *#06# and keep
it in a safe place. It may be requested by the police or your
operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual
description and the mobile phone’s operation, depending on
the software release of your mobile phone or specific operator
services.
TCT Mobile shall not be held legally responsible for such
differences, if any, nor for their potential consequences, which
responsibility shall be borne by the operator exclusively.
SIM card PIN locked
Contact your network operator to obtain the PUK code •
(Personal Unblocking Key)
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3 •
hours)
After a partial charge, the battery level indicator may not be •
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
Switch on the backlight upon request•
(1) User Data Format ALL user phone data: Contacts, messages
and files will be lost permanently. Please store phone data in SIM card
before you want to format
(1) Contact your network operator for service availability.
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