TCT Mobile 273 HSUPA/HSDPA/UMTS triband / GSM quadband mobile phone User Manual IP4349 903A QG Eng USA 04 120822 indd

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Document ID	1777642
Application ID	QgoZGJT7qr4BdqJq0raXjw==
Document Description	User Manual
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Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	165.09kB (2063608 bits)
Date Submitted	2012-08-29 00:00:00
Date Available	2012-08-30 00:00:00
Creation Date	2012-08-22 17:15:48
Producing Software	Acrobat Distiller 10.0.0 (Windows)
Document Lastmod	2012-08-22 17:15:48
Document Title	IP4349_903A_QG_Eng_USA_04_120822.indd
Document Creator	Adobe InDesign CS3 (5.0)
Document Author:	Administrator

903A
Quick Start Guide
For more information about how to use the phone, please go to
www.alcatelonetouch.com to download complete user manual.
Also on our website you can find helpful FAQs, realize software
upgrade, etc.
English - CJB32B3ALAAA
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Your mobile ..................
2 Text input ........................................................................................ 15
3 Phone call ........................................................................................ 16
1.1
Keys and connectors
Table of contents
1 Your mobile ...................................................................................... 3
4 Contacts .......................................................................................... 18
LED light
5 Messaging......................................................................................... 19
6 Email ................................................................................................. 20
7 Getting connected ........................................................................ 21
8 Locate my location using GPS satellites .................................. 23
9 Data backup.................................................................................... 24
10 Factory data reset ......................................................................... 25
11 Applications & Internal storage ................................................. 25
12 Making the most of your phone ................................................ 26
Search key
Menu key
Back key
Home key
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your phone
volume safely. Use only headphones recommended by TCT
Mobile Limited and its affiliates.
Volume up/down key
Camera key
micro-USB connector
Headset connector
Power key
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• On Home screen, press to quickly access Settings
menu or Notification panel; to launch quick
search; to manage applications; to customize your
Home screen by adding applications or changing
wallpaper.
1.2
Getting started
1.2.1
Set-up
Removing or installing the back cover
• On other screens, press to view options list.
Press: Return to the Home screen or back to the
central Home screen if it is extended.
Press and hold: Enter the recently used applications
list.
Go back to the previous menu or screen.
Inserting or removing the SIM card
Press: Lock the screen.
Light up the screen.
Press to hang up a call.
You must insert your SIM card to make phone calls. Please power
off your phone and remove battery before inserting or removing
the SIM card.
Press and hold: When phone is off, power on the
phone.
When phone is on, enter Phone
options: Silent mode, Airplane
mode, Power off.
Press to adjust the Volume (in call/media playing
mode)
Place the SIM card with the chip facing downwards and slide it into
its housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
Installing or removing the battery
Open Search bar for searching within an application,
the phone or web.
(1)
Press: Take a picture in Camera mode.
Press and hold: Access Camera.
• Insert and click the battery into place, then close the phone cover.
• Unclip the cover, then remove the battery.
(1)
(1)
Depending on your network operator.
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Installing and removing the microSD card
1.2.2
Power on your phone
Hold down the Power key until the phone powers on. It will take
some seconds before the screen lights up.
Set up your phone for the first time
To release the microSD card holder, slide it in the direction of the
arrow and lift it. Then insert the microSD card with the golden
contact downward. Finally, turn down the microSD holder and slide
it in the opposite direction to lock it.
To avoid data loss and SD card damage, before removing
the SD card, please ensure that the SD card is unmounted
(Settings\SD card & Phone storage\Unmount SD
card).
Charging the battery
The first time you power on the phone, you are prompted to set
up your phone in multiple ways: language, input method, mobile data
connection, account setup and synchronization, system update, etc.
You are required to sign into your Google account to synchronize
email, contacts, calendar and other Google applications (1).
• Enter your user name and password, then touch Sign in. If you
forget your password, you can go to http://www.google.com/ to
retrieve it. If you don’t own a Google Account, you are prompted
to create one by touching Create.
• Read the setup information on the screen.
• Mark/Unmark the check box to choose whether you want to take
advantage of Google's location service, then touch Next.
• Mark/Unmark the check box to choose whether you want to back
up data with your Google account, then touch Next.
• Touch Finish setup.
This initial set up can be skipped and enabled via
Settings\Accounts & sync.
Connect the battery charger to your phone and outlet respectively.
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from
the plug; switch off Wi-Fi, GPS, Bluetooth or backgroundrunning applications when not in use; reduce the backlight
time, etc.
In power on screen without SIM card inserted, you can also connect
to a Wi-Fi network to sign into your Google account and to use
some features.
1.2.3
Power off your phone
Hold down the Power key until the phone options appear, select
Power off.
(1)
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Application availability depends on country and operator.
2012-8-22 17:15:32
1.3
Home screen
1.3.1
You can bring all the items (applications, shortcuts, folders and
widgets) you love or use most frequently to your home screen for
quick access. Press Home key to switch to Home screen.


Status bar
• Status/Notification indicators
• Touch and Drag down to
open notification panel.
Search bar
Touch  to enter text search
screen.
Touch  to enter voice search
screen.
Touch an icon to open an
application, folder, etc.
Using the touchscreen
Touch
To access an application, touch it with your finger.
Touch and Hold
To enter the available options for an item, touch and hold the item.
For example, select a contact in Contacts, touch and hold this
contact, options list will then appear on screen.
Drag
Place your finger on the screen to drag an object to another
location.
Slide/Swipe
Slide the screen to scroll up and down the applications, images, web
pages… at your convenience.
Flick
Touch to access Messaging
Similar to swiping, but flicking makes it move quicker.
Application tab
Touch to open applications list.
Pinch/Spread
Press and hold to display thumbnails.
Place your fingers of one hand on the screen surface and draw them
apart or together to scale an element on the screen.
Touch to place a call/access Call log if
you have missed call(s).
Home screen is provided in an extended format to allow more
space for adding applications, shortcuts etc. Slide the Home screen
horizontally left and right to get a complete view of the Home
screen. Small dots at the lower left and right of the screen indicate
which screen you are viewing.
Rotate
Automatically change the screen orientation from portrait to
landscape by turning the phone sideways to have a better screen
view.
1.3.2
Status bar
From status bar, you can view both phone status (to the right side)
and notification information (to the left side). When the status bar is
full, “ ” icon will appear, touch to display hidden icons.
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Status icons
Notification icons
GPRS connected
Receiving location data
from GPS
New Gmail message
Call in progress (green)
GPRS in use
Speakerphone is on
New text or
multimedia message
Call in progress using
Bluetooth headset
(blue)
EDGE connected
Roaming
Problem with text or
multimedia message
delivery
Missed call
EDGE in use
No signal
New Google Talk
message
Call on hold
3G connected
Vibrate mode
New voice mail
Call forwarding is on
3G in use
Silent mode
Upcoming event
Uploading data
HSPA (3G+) connected
Phone microphone
is mute
Data is synchronizing
Downloading data
HSPA (3G+) in use
Battery is very low
Problem with sign-in or
synchronization
An open Wi-Fi network
is available
Connected to a Wi-Fi
network
Battery is low
microSD card is full
Phone is connected via
USB cable
Bluetooth is on
Battery is partially
drained
Connected to or
disconnected from VPN
Radio is on
Connected to a
Bluetooth device
Battery is full
Song is playing
System update available
Airplane mode
Battery is charging
USB tethering is on
Portable Wi-Fi hotspot
is on
Alarm is set
Headset connected
Application update
available
GPS is on
Signal strength
Both USB tethering
and portable hotspot
are on
More notifications are
hidden
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Notification panel
1.3.4
Touch and drag down the Status bar or press Menu key and touch
Notifications to open the notification panel. Touch and drag up to
close it. From the Notification panel, you can open some functions
by touch (GPS, Bluetooth, etc.), reminders indicated by notification
icons, or view wireless service information.
To protect your phone and privacy, you can lock the phone screen by
creating a variety of patterns, PIN or password etc.
1.3.5
Lock/Unlock your screen
Personalize your home screen
Add
Touch and hold an empty area or press Menu key and touch Add
on the Home screen, you can add shortcuts, widgets or folders to
the Home screen.
Reposition
Touch and hold the item to be repositioned to activate the Move
mode, drag the item to desired position, then release. Hold the icon
on the left or right edge of the screen to drag the item to another
Home screen page.
to clear all event–based notifications (other ongoing
Touch
notifications will remain).
1.3.3
Search bar
Remove
Touch and hold the item to be removed to activate the Move mode,
drag the item to the bottom trash can, which will then turn red,
and release.
Wallpaper customization
Touch and hold an empty area or press Menu key and touch
Wallpaper on the Home screen to customize wallpaper.
The phone provides a Search function which can be used to locate
information within applications, the phone or the web.
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1.3.6
Touch
Application tab
from Home screen to enter applications list.
To return to the Home screen, press Home key.
Consult recently-used applications
To consult recently-used applications, you can press and hold the
Home key from Home screen. Touch an icon in the window to open
the related application.
Text input .....................
2.1
Using Onscreen Keyboard
Onscreen keyboard will display automatically when a program
requires entering text or numbers.
Onscreen keyboard settings
Press Menu key from Home screen, select Settings\Language &
keyboard\TouchPal keyboard or Android keyboard, a series of
settings are available for your selection.
Adjust the onscreen keyboard orientation
1.3.7
Volume adjustment
Press Volume up/down key to adjust the volume. While in the
lowest volume level, your phone will be switched to vibrate/silent
mode.
Press Menu key from Home screen, then touch Settings\Audio
profiles, you can set alarm, media and phone ringtone volume to
your preference.
Turn the phone sideways or upright to adjust the onscreen keyboard
orientation. You can also adjust it by settings (Press Menu key on
Home screen\Settings\Display).
2.1.1
Android keyboard
Touch to enter text or numbers, touch
again to select input method.
Hold and slide to select a character, such
as an accented letter, number, etc.
Touch to enter Voice input.
Touch to select input method or access
android keyboard settings.
Touch to switch to symbol and numeric
keyboard.
Touch twice to lock in capital letter
input mode.
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2.2
Text editing
You can edit the text you have entered.
• Touch and hold the text field and then touch Select all/Select
text in the pop up button.
• The selected text is now highlighted in orange. Drag a selection tab
/ to adjust the range of selected text.
• Touch Cut/Copy/Paste
(1)
in the pop up button.
Enter the desired number from keyboard directly or select a contact
from Contacts, Call log or Favorites by touching tabs, then touch
to place the call. The number you entered can be saved to
Contacts by touching
If you make a mistake, you can delete the incorrect digits by
touching
To hang up a call, touch End.
3.2
Phone call ...............
3.1
Placing a call
Answering or rejecting a call
User can easily launch a call using Phone. Enter this menu using one
of the following two ways:
• Touch
from Home screen.
• Touch
from Home screen and select Phone.
Scroll up or
down to view
matched results
Touch and hold to
access Voice mail
Touch to add to
Contacts
(1)
When you receive an incoming call, drag down the green phone icon
to answer. Hang up the call by touching End.
3.3
Consulting your call memory
You can access your call memory by touching
from the Home
screen and touching Call log to view call history in categories of
Missed calls, Outgoing calls, and Incoming calls.
'Paste' option will not appear unless copy or cut operation has been made.
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4
Contacts..................
You can view and create contacts on your phone and synchronize
these with your Gmail contacts or other applications on the web
or on your phone.
4.1
Adding a contact
You can create, edit and receive SMS and MMS with this mobile
phone.
To access this feature, touch
Messaging.
Importing , exporting and sharing
contacts
From Contacts screen, press Menu key to open the contacts
list option menu,touch More\Import/Export. From here you
can exchange contacts between Phone and SD card; Phone and
SIM card.
from Home screen, then select
All messages you receive or send out can be saved in phone
memory or SIM card. To consult messages stored in SIM
card, press Menu key from Messaging screen, then touch
Settings\Manage SIM messages.
Touch
on the Home screen, select Contacts, then press Menu
key from contacts list screen and touch New contact.
4.2
Messaging................
5.1
Write message
On message list screen, touch Compose new message to write
text/multimedia messages.
You can share a single contact or contacts with others by sending the
contact's vCard to them via Bluetooth, SMS, Email, etc.
Touch to create new message
Touch a contact you want to share, press Menu key and touch
Share from contact details screen, then select the application to
perform this action.
Touch to view the whole
message thread
4.3
Synchronizing contacts in multiple
accounts
Contacts, data or other information can be synchronized from
multiple accounts, depending on the applications installed on your
phone.
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Sending a text message
To create and send emails
Enter mobile phone number of the recipient on To bar or touch
to add recipients, touch Type to compose bar to enter the text of
the message. When finished, touch Send to send the text message.
An SMS of more than 160 characters will be charged as
several SMS. Specific letters (accent) will also increase the
size of the SMS, this may cause multiple SMS to be sent to
your recipient.
Sending a multimedia message
MMS enables you to send video clips, images, photos, animations, slides
and sounds to other compatible mobiles and e-mail addresses.
An SMS will be converted to MMS automatically when media files
(image, video, audio, slides, etc.) are attached or Subject or email
addresses added.
Email ......................
Besides your Gmail account, you can also set-up external POP3 or
IMAP email accounts in your phone.
To access this function, touch
Email.
from Home screen, then select
An email wizard will guide you through the steps to set-up an email
account.
• Enter the email address and password of the account you want
to set-up.
• Touch Next. If the account you entered is not provided by your
service provider in the phone, you will be prompted to go to
the email account settings screen to enter settings manually. Or
you can touch Manual setup to directly enter the incoming and
outgoing settings for the email account you are setting up.
• Press Menu key from Inbox screen, and touch Compose.
• Enter recipient(s)’s email address in To field, and if necessary, press
Menu key and touch Add Cc/Bcc to include a copy or a blind
copy to the message.
• Enter the subject and content of the message.
• Press Menu key, touch Add attachment to send an attachment
to the receiver.
• Finally, touch Send.
• If you do not want to send the mail right away, you can touch Save
as draft or press Back key to save a copy.
Getting connected .......
7.1
Connecting to the Internet
7.1.1
GPRS/EDGE/3G
To connect to the Internet with this phone, you can use GPRS/
EDGE/3G networks or Wi-Fi, whichever is most convenient.
The first time you turn on your phone with SIM card inserted, it will
automatically configure network service: GPRS, EDGE or 3G.
To check the network connection you are using, press Menu key on
Home screen, then touch Settings\Wireless & networks\Mobile
networks\Network operators or Access Point Names.
7.1.2
Wi-Fi
Using Wi-Fi, you can connect to the Internet when your phone is
within range of a wireless network. Wi-Fi can be used on phone even
without a SIM card inserted.
• Enter the account name and display name in outgoing emails.
• Touch Done.
• To add another email account, you can press Menu key and touch
Accounts to access Email account screen. Press Menu key and
touch Add account to create.
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To turn Wi-Fi on and connect to a wireless network
To disconnect:
• Press Menu key from Home screen.
• Unmount the microSD card on your computer.
• Touch Settings\Wireless & networks\Wi-Fi.
• Open the Notifications panel and touch Turn off USB storage.
• Mark/Unmark the checkbox to turn on/off Wi-Fi.
• Touch Turn off USB storage in the dialog that opens.
• Touch Wi-Fi settings. The detailed information of detected Wi-Fi
networks is displayed in the Wi-Fi networks section.
To locate data you have transferred or downloaded in your
microSD card:
from Home screen to open the applications list.
• Touch
• Touch File Manager.
All data you have downloaded are stored in File Manager, where
you can view media files (videos, photos, music and others), rename
files, install applications into your phone, etc.
• Touch a Wi-Fi network to connect. If the network you selected is
secured, you are required to enter a password or other credentials
(you may contact network operator for details). When finished,
touch Connect.
7.2
Browser .....................................
Using Browser, you can enjoy surfing the Web.
To access this function, touch
Browser.
To go to a web page
On Browser screen, touch the URL box at the top, enter the address
. Some web sites scroll the URL
of the web page, then touch
box off the top of the screen, but you can slide the page down to
bring it into view.
7.3
7.4
from Home screen, then touch
Connecting to a computer via USB
With the USB cable, you can transfer media files and other files
between your phone’s microSD card and the computer.
Sharing your phone's mobile data
connection
You can share your phone's mobile data connection with a single
computer via a USB cable (USB tethering) or with up to eight devices
at once by turning your phone into a portable Wi-Fi hotspot.
To turn on USB tethering or Portable Wi-Fi hotspot
• Press Menu key from Home screen.
• Touch Settings\Wireless & networks\Tethering & portable
hotspot.
• Mark the check box of USB tethering or Portable Wi-Fi
hotsport to activate this function.
The functions may incur additional network charges
from your network operator. Extra fees may also be
charged in roaming areas.
To connect/disconnect your phone to/from the computer
To connect your phone to the computer:
• Use the USB cable that came with your phone to connect
the phone to a USB port on your computer. You will receive a
notification that the USB is connected.
• Open the Notifications panel and touch USB connected.
• Touch Turn on USB storage in the dialog that opens to confirm
that you want to transfer files.
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Locate my location
using GPS satellites
To activate your phone’s global positioning system (GPS) satellite Receiver:
• Press Menu key from Home screen
• Touch Settings\Location\Use GPS satellites
• Mark the checkbox
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You can also mark GPS EPO assistance or A-GPS to speed up
the GPS location fix time.
When open Maps, you can find your location:
Activated this function, a wide variety of settings and data are
backed up, including your Wi-Fi passwords, bookmarks, a list of
the applications you’ve installed, the words you’ve added to the
dictionary used by the onscreen keyboard, and most of the settings
that you configure with the Settings application. If you deactivated this
option, you stop backing up your settings, and any existing backups
are deleted from Google Servers.
10
Factory data reset
To activate factory data reset:
• Press Menu key from Home screen
• Touch Settings\Privacy\Factory data reset
Use your phone’s GPS satellites receiver to pinpoint your location within
an accuracy as close as several meters (“street level”). The process of
accessing the GPS satellite and setting your phone's precise location for
the first time will require up to 5 minutes.You will need to stand in a place
with a clear view of the sky and avoid moving.After this, GPS will only need
20-40 seconds to identify your precise location.
Data backup..................
This phone enables you to back up your phone’s settings and other
application data to Google Servers, with your Google Account.
If you replace your phone, the settings and data you’ve backed up
are restored onto the new phone the first time you sign in with
your Google Account.
To activate this function:
• Press Menu key from Home screen
• Touch Settings\Privacy\Back up my data
• Mark the checkbox
Phone reset will erase all of your personal data from internal phone
storage, including information about your Google Account, any other
accounts, your system and application settings, and any downloaded
applications. You can also mark the Erase SD card check box to
erase all the data on your microSD card, such as music or photos.
If you reset the phone in this way, you’re prompted to re-enter the
same kind of information as when you first started Android.
When you are unable to power on your phone, there is another
way to perform a factory data reset by using hardware keys. Hold
down Volume down key and press Power key at same time until
the screen lights up.
11
Applications &
Internal storage .....
11.1 Applications
With this phone, some built-in Google applications and other third
party applications are available for your convenience.
With the built-in applications, you can
• Communicate with friends
• Exchange messages or emails with friends
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• Track your location, view traffic situations, search for locations and
get navigation information to your destination
• Download more applications from Google Play Store
For more information about these applications, please check user
manual online: www.alcatelonetouch.com.
• Videos
It allows you to insert video files from PC for playback and then
upload to handset folder.
• Music
11.2 Internal storage
It allows you to quickly search your favorites in PC, manage the
ultimate Library, and enjoy the easiest digital jukebox in your own
mobile way.
Available space
• Application
Display the amount of internal phone storage used by the
operating system, its components, applications (including those you
downloaded), and their permanent and temporary data.
It allows you to import downloaded mobile applications and have
them installed into your handset upon synchronization.
If a warning message comes up saying that phone memory
is limited, you are required to free up space by deleting
some unwanted applications, downloaded files etc.
It allows you to organize Handset files with just a few clicks and files
on the Handset can be at where you want them to be.
12
• File
• Sync
It allows you to synchronize the Contacts and Calendar in Outlook/
Outlook Express and handset.
Making the most
of your phone .........
You can download software upgrade for free from the website: www.
alcatelonetouch.com.
12.1 Android Manager
The Android Manager includes:
• Contacts
It allows you to back up contact entries so that you don't have to
worry about losing, breaking, switching phone or changing service
providers.
• Messages
Supported Operating Systems
Windows XP/Vista/Windows 7.
12.2 ONE TOUCH Upgrade
Using ONE TOUCH Upgrade tool you can update your phone’s
software from your PC.
Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH
website (www.alcatelonetouch.com) and install it on your PC.
Launch the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the
tool). Your phone’s software will now have the latest software.
All personal information will be permanently lost
following the update process. We recommend you
backup your personal data using Android Manager
before upgrading.
It frees you from painstakingly inputting text on the keypads. All of
your messages are easily accessible and well-organized.
Supported Operating Systems
• Photos
Windows XP/Vista/Windows 7.
It allows you to easily import photos from PC or the handset and
organize them in different albums for better management.
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Safety and use......................
We recommend that you read this chapter carefully before using your
mobile phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary
to the instructions contained herein.
• TRAFFIC SAFETY:
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used (car
kit, headset...), drivers are requested to refrain from using their mobile
phone when the vehicle is not parked. Check the laws and regulations
on the use of wireless mobile phones and their accessories in the areas
where you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
When driving, do not use your mobile phone and headphone to listen
to music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your mobile phone emits electromagnetic waves
that can interfere with the vehicle’s electronic systems such as ABS
anti-lock brakes or airbags. To ensure that there is no problem:
- do not place your mobile phone on top of the dashboard or
within an airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the car’s electronic devices are shielded from mobile phone
RF energy.
• CONDITIONS OF USE:
You are advised to switch off the mobile phone from time to time to
optimize its performance.
Remember to abide by local authority rules of mobile phone use
on aircrafts.
Operational Warnings: Obey all posted signs when using mobile
devices in public areas.
Follow Instructions to Avoid Interference Problems: Turn off your
mobile device in any location where posted notices instruct you to do
so. In an aircraft, turn off your mobile device whenever instructed to
do so by airline staff. If your mobile device offers an airplane mode or
similar feature, consult airline staff about using it in flight.
Switch the mobile phone off when you are in health care facilities,
except in designated areas. As with many other types of equipment
now in regular use, mobile phones can interfere with other electrical
or electronic devices, or equipment using radio frequency.
Switch the mobile phone off when you are near gas or flammable
liquids. Strictly obey all signs and instructions posted in a fuel depot, gas
station, or chemical plant, or in any potentially explosive atmosphere.
When the mobile phone is switched on, it should be kept at least 15
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cm from any medical device such as a pacemaker, a hearing aid or
insulin pump. In particular when using the mobile phone you should
hold it against the ear on the opposite side to the device, if any.
Read and follow the directions from the manufacturer of your
implantable medical device. If you have any questions about using your
mobile device with your implantable medical device, consult your
healthcare provider.
To avoid hearing impairment, answer the call before holding your
mobile phone to your ear. Also move the handset away from your
ear while using the “hands-free” option because the amplified volume
might cause hearing damage.
It is recommended to have proper supervision while small children
use your mobile phone.
When replacing the cover please note that your mobile phone may
contain substances that could create an allergic reaction.
Always handle your mobile phone with care and keep it in a clean
and dust-free place.
Do not allow your mobile phone to be exposed to adverse weather
or environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc.). The manufacturer’s recommended operating
temperature range is -10°C (14°F) to +55°C (131°F) (the max value
depends on device, materials and housing paint/texture).
Over 55°C (131°F) the legibility of the mobile phone’s display may be
impaired, though this is temporary and not serious.
Do not open or attempt to repair your mobile phone yourself.
Do not drop, throw or try to bend your mobile phone.
Do not use the mobile phone if the glass made screen, is damaged,
cracked or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your mobile phone model.TCT Mobile Limited and
its affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Your mobile phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all
important information stored in your mobile phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor before
playing video games on your mobile phone or enabling a flashing-lights
feature on your mobile phone. Parents should monitor their children’s
use of video games or other features that incorporate flashing lights
on the mobile phones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye
29
2012-8-22 17:15:34
or muscle twitching, loss of awareness, involuntary movements, or
disorientation. To limit the likelihood of such symptoms, please take
the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your mobile phone, you may experience
occasional discomfort in your hands, arms, shoulders, neck, or other
parts of your body. Follow these instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
Prolonged exposure to music at full volume using the music
player may damage your hearing. Set your mobile phone’s
volume to it’s lowest setting prior to inserting headphones in
your ears and adjust the volume to your preference. Only use
headphones that are recommended by TCT Mobile Limited
and it’s affiliates.
• PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your mobile
phone regarding taking photographs and recording sounds with your
mobile phone. Pursuant to such laws and regulations, it may be strictly
forbidden to take photographs and/or to record the voices of other
people or any of their personal attributes, and reproduce or distribute
them, as this may be considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization
be obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including the
operator) disclaim any liability which may result from the improper
use of the mobile phone.
• BATTERY AND ACCESSORIES:
Before removing the battery from your mobile phone, please make
sure that the mobile phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it
at temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
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IP4349_903A_QG_Eng_USA_04_120822.indd 30-31
This symbol on your mobile phone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with
this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary
bins if your jurisdiction or your region has suitable recycling and
collection facilities; instead they are to be taken to collection points
for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING
TO THE INSTRUCTIONS
• CHARGERS
Home A.C./ Travel chargers will operate within the temperature range
of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240 V, 50/60 Hz, 0.15 A
Output: 5 V, 550 mA
Battery:
Lithium 1300 mAh
• RADIO WAVES:
THIS MOBILE PHONE MEETS THE GOVERNMENT’S
REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your mobile phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to
radio-frequency (RF) energy. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for the general
population.The guidelines are based on standards that were developed
by independent scientific organizations through periodic and thorough
evaluation of scientific studies. These guidelines include a substantial
safety margin designed to ensure the safety of all persons, regardless
of age and health.
The exposure standard for mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by public authorities such as the Federal Communications
Commission of the US Government (FCC), or by Industry Canada,
31
2012-8-22 17:15:34
is 1.6 W/kg averaged over 1 gram of body tissue. Tests for SAR
are conducted using standard operating positions with the mobile
phone transmitting at its highest certified power level in all tested
frequency bands.
Although the SAR is determined at the highest certified power level,
the actual SAR level of the mobile phone while operating can be
well below the maximum value. This is because the mobile phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output of the mobile
phone. Before a mobile phone model is available for sale to the public,
compliance with national regulations and standards must be shown.
The highest SAR value for this model mobile phone when tested is
1.14 W/Kg for use at the ear and 1.19 W/Kg for use close to the body.
While there may be differences between the SAR levels of various mobile
phones and at various positions,they all meet the government requirement
for RF exposure. For body-worn operation, the mobile phone meets
FCC RF exposure guidelines provided that it is used with a non-metallic
accessory with the handset at least 10 mm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) Web site: http://
www.phonefacts.net
The World Health Organization (WHO) considers that present scientific
information does not indicate the need for any special precautions for
use of mobile phones. If individuals are concerned, they might choose to
limit their own or their children’s RF exposure by limiting the length of
calls, or using “hands-free” devices to keep mobile phones away from the
head and body. (fact sheet n°193). Additional WHO information about
electromagnetic fields and public health are available on the following
website: http://www.who.int/peh-emf.
Note:This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference
to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
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IP4349_903A_QG_Eng_USA_04_120822.indd 32-33
For the receiver devices associated with the operation of a licensed
radio service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the condition that this device does not cause harmful
interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Your mobile phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the mobile
phone at least 10 mm away from the body.
• LICENCES
microSD Logo is a trademark.
The Bluetooth word mark and logos are owned by
the Bluetooth SIG, Inc. and any use of such marks by
TCT Mobile Limited and its affiliates is under license.
Other trademarks and trade names are those of their
respective owners.
ONE TOUCH 903A Bluetooth
QD ID B018542
TouchPal™ and CooTek™ are trademarks of Shanghai
HanXiang (CooTek)Information Technology Co., Ltd.
and/or its Affiliates.
The Wi-Fi Logo is a certification mark of the Wi-Fi
Alliance.
Your device uses non-harmonised frequency and is
intended for use in all European countries. The WLAN
can be operated in the EU without restriction indoors,
but cannot be operated outdoors in France.
Google, the Google logo, Android, the Android logo,
Google Search, Google Maps, Gmail, YouTube, Google
Play Store, Google latitude and Google Talk are
trademarks of Google Inc.
33
2012-8-22 17:15:34
Hearing Aid Compatibility
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
This device is HAC M3 compatible.
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
alcatelonetouch.com
This phone has been tested and rated for use with hearing aids for
some of the wireless technologies that it uses. However, there may
be some newer wireless technologies used in this phone that have
not been tested yet for use with hearing aids. It is important to
try the different features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant, to determine
if you hear any interfering noise. Consult your service provider
or the manufacturer of this phone for information on hearing aid
compatibility. If you have questions about return or exchange policies,
consult your service provider or phone retailer.
General
information .......
Website: www.alcatelonetouch.com
•
•
•
•
Facebook: http://www.facebook.com/alcatelonetouchusa
Twitter: http://www.twitter.com/alcatel1touch
Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.com
Your cellphone is a transceiver that operates on GSM/GPRS/EDGE
in quad-band with 850/900/1800/1900 MHz or UMTS in tri-band with
850/1900/2100 MHz.
Protection against theft (1)
Your mobile phone is identified by an IMEI (mobile phone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your mobile
phone by entering *#06# and keep it in a safe place. It may be requested
by the police or your operator if your mobile phone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the mobile phone’s operation, depending on the software release
of your mobile phone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
(1)
ALCATEL ONE TOUCH
Limited Warranty ..............
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or part
thereof during normal consumer usage and condition, be proven to
be defective in material or workmanship that results in product failure
within the first twelve (12) months from the date of purchase as
shown on your original sales receipt. Such defect(s) will be repaired or
replaced (with new or rebuilt parts) at the company’s option without
charge for parts or labor directly related to the defect(s).
Batteries, power adapters, and other accessories sold as in box items
are also warranted against defects and workmanship that results in
product failure within the first six (6) months period from the date
of purchase as shown on your original sales receipt. Such defect(s)
will be repaired or replaced (with new or rebuilt parts) and the
company’s option without charge for parts or labor directly related
to the defect(s).
The limited warranty for your wireless device will be voided if any of
the following conditions occur:
• Non-compliance with the instructions for use or installation, or with
technical and safety standards applicable in the geographical area
where your mobile phone is used;
• Connection to any equipment not supplied or not recommended
by TCT Mobile;
• Modification or repair performed by individuals not authorized by
TCT Mobile or its affiliates;
• Acts of god such as Inclement weather, lightning, power surges, fire,
humidity, infiltration of liquids or foods, chemical products, download
of files, crash, high voltage, corrosion, oxidation;
• Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
• Damage from exposure to water or other liquids, moisture, humidity,
excessive temperatures or extreme environmental conditions, sand,
excess dust and any condition outside the operating guidelines;
• Defects in appearance, cosmetic, decorative or structural items such
as framing and non-operative parts.
Contact your network operator to check service availability.
34
IP4349_903A_QG_Eng_USA_04_120822.indd 34-35
35
2012-8-22 17:15:34
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any of
its affiliates be liable for incidental or consequential damages of any
nature whatsoever, including but not limited to commercial loss, to
the full extent those damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of incidental or consequential
damages, or limitation of the duration of implied warranties, so the
preceding limitations or exclusions may not apply to you.
How to obtain Support: Contact the customer care center by calling
(877-702-3444) or going to www.alcatelonetouch.com. We have
placed many self-help tools that may help you to isolate the problem
and eliminate the need to send your wireless device in for service. In
the case that your wireless device is no longer covered by this limited
warranty due to time or condition we have other options that you
may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms of this
warranty, contact TCT Mobile to get an RMA number, include a
copy of the original proof of warranty coverage (e.g. original copy of
the dated bill of sale, invoice), the consumer’s return address, your
wireless carrier’s name, alternate daytime mobile phone number, and
email address with a complete problem description. Only ship the
wireless device. Do not ship the SIM card, memory cards, or any other
accessories such as the power adapter. You must properly package
and ship the wireless device to the repair center.
TCT Mobile is not responsible for wireless devices that do not arrive
at the service center. Upon receipt, the service center will verify the
warranty conditions, repair, and return your wireless device to the
address provided.
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your mobile
phone volume safely. Use only headphones recommended by
TCT Mobile Limited and its affiliates.
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IP4349_903A_QG_Eng_USA_04_120822.indd 36-37
Troubleshooting...................
Before contacting the service center, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
operation.
• Avoid storing large amounts of data in your phone as this may
affect its performance.
• Use User Data Format and the ONE TOUCH Upgrade tool to
perform phone formatting or software upgrading, (to reset User
Data format, hold down Volume down key while simultaneously
pressing the Power key). ALL User phone data: contacts, photos,
messages and files, downloaded applications like APK games will be
lost permanently. It is strongly advised to fully backup the phone
data and profile via Android Manager before doing formatting and
upgrading.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset
the phone
My phone has not responded for several minutes
• Restart your phone by pressing and holding the Power key
• Remove the battery and re-insert it, then restart the phone
My phone turns off by itself
• Check that your keypad is locked when you are not using your
phone, and make sure Power key is not mis-contacted due to
unlocking keypad.
• Check the battery charge level
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and
the charger from the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
charger
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
(32°F) to +40°C (104°F))
• When abroad, check that the voltage input is compatible
37
2012-8-22 17:15:34
My phone cannot connect to a network or “No service”
is displayed
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
My phone cannot connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one
printed on your warranty card or box
• Make sure that the internet access service of your SIM card is
available
• Check your phone's Internet connecting settings
• Make sure you are in a place with network coverage
• Try connecting at a later time or another location
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and touch
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
The caller’s name/number does not appear when a call is
received
• Check that you have subscribed to this service with your
operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
38
IP4349_903A_QG_Eng_USA_04_120822.indd 38-39
The sound quality of the call is poor
• You can adjust the volume during a call by pressing the Volume
key
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONE
TOUCH accessory
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your
file
• Make sure that you have selected the country prefix when calling
a foreign country
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts (i.e. your professional
or personal directories)
My callers are unable to leave messages on my voice mail
• Contact your network operator to check service availability
I cannot access my voice mail
• Make sure your operator’s voice mail number is correctly entered
in “My numbers”
• Try later if the network is busy
I am unable to send and receive MMS
• Check your phone memory availability as it might be full
• Contact your network operator to check service availability and
check MMS parameters
• Verify the server center number or your MMS profile with your
operator
• The server center may be swamped, try again later
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
I am unable to connect my phone to my computer
• Install ALCATEL ONE TOUCH Android Manager first of all
• Check that your USB driver is installed properly
• Open the Notification panel to check if the Android Manager
Agent has activated
• Check that you have ticked the checkbox of USB debugging in
Settings\Applications\Development\USB debugging
39
2012-8-22 17:15:34
• Check that your computer meets the requirements for ALCATEL
ONE TOUCH Android Manager Installation
• Make sure that you’re using the right cable from the box.
I am unable to download new files
• Make sure there is sufficient phone memory for your download
• Select the microSD card as the location to store downloaded files
• Check your subscription status with your operator
The phone cannot be detected by others via Bluetooth
• Make sure that Bluetooth is turned on and your phone is visible
to other users
• Make sure that the two phones are within Bluetooth’s detection
range
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
hours)
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
• Switch on the backlight upon request
• Extend the email auto-check interval for as long as possible
• Update news and weather information on manual demand, or
increase their auto-check interval
• Exit background-running applications if they are not being used for
a long time
• Deactivate Bluetooth, Wi-Fi, or GPS when not in use
The phone becomes warm after prolonged calls, game playing,
internet surfing or running other complex applications
• This heating is a normal consequence of the CPU handling
excessive data. Ending above actions will make your phone return
to normal temperature.
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
© Copyright 2012 TCT Mobile Limited
All rights reserved
TCT Mobile Limited reserves
the right to alter material
or technical specification
without prior notice.
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2012-8-22 17:15:34

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