TCT Mobile 301 GSM dual band mobile phone User Manual IP3725 117A 217A QG USA 19 10 11 1
TCT Mobile Limited GSM dual band mobile phone IP3725 117A 217A QG USA 19 10 11 1
Exhibit08.TCL2117_QG_USA_
7654321
413121110198
1 Your cellphone .........
1.1 Keys
Navigation key
Confirm an option (press the middle of the key)
Send call
Access to call log (idle screen)
Power on/off the handset (press and hold)
End call
Return to idle
Left softkey
Right softkey
Dial the voicemail number (press and hold)
From Idle screen
- Press: enter zero
- Press and hold: enter the symbol “+/P/W”
In Edit mode:
- Press:
"" (space) (text edit mode)
0 (Add numbers)
From Idle screen
- Press: *
- Press and hold: Lock keypad in idle screen
In Edit mode:
- Press: change input methods
From Idle screen
- Press: #
- Press and hold: activate/deactivate the vibrator
In Edit mode:
- Press: access the Symbols table
From Idle screen
- Press: dial ‘5’
- Press and hold: switch on/off the torch
1.2 Idle screen icons
In TCL 2117:
Battery charge level.
Vibrate alert: your cellphone vibrates, but neither rings nor
beeps.
Headset connected.
Call forwarding activated: your calls are forwarded.
Alarm clock programmed.
Voicemail message arrived.
Unanswered calls.
Roaming.
Level of network reception.
Silence mode: your cellphone neither rings, beeps nor
vibrates.
Message unread.
Keypad locked.
Ringtone alert.
Vibrate and ringtone alert.
3 Calls ..........................
3.1 Making a call
Dial the desired number then press the key to place the
call. If you make a mistake, you can delete the incorrect digits
by pressing the right softkey.
To hang up the call, press the key.
Making an emergency call
If your cellphone is covered by the network, dial emergency
number and press the key to make an emergency call. This
works even without a SIM card and without typing the PIN
code or unlocking the keypad.
3.2 Calling your voicemail (1)
To access your voicemail, hold down the key.
3.3 Receiving a call
When you receive an incoming call, press the key to talk
and then hang up using the key.
3.4 Available functions during the call
During a call, you can use your directory, your calendar, text
messages, etc. without hanging up or dropping the call.
(1) Contact your network operator to check service availability.
8 Voice memo .......
8.1 New record
In this menu, you can record new voice memo, and press or
to save it.
8.2 Memo list
It contains all the voice memos you recorded before. Pressing
"Options" softkey, you can Play/rename/delete it and also set it as a
alarm melody.
8.3 Settings
You can manage the voice memo in settings of audio quality.
Quick Start Guide
For more information about how to use the cellphone, please
go to www.alcatelonetouch.com to download complete user
manual (English version only). Also on our website you can find
helpful FAQs. (English version only).
Prolonged exposure to music at full volume on the music
player may damage the listener's hearing. Set your
cellphone volume safely. Use only headphones
recommended by TCT Mobile Limited and its affiliates.
6 Call log ................
You can access your call memory by pressing from the idle
screen, or press the key and select the icon from
the menu.
6.1 Unanswered
In this menu, you can find the unanswered calls list.
6.2 Outgoing calls
In this menu, you can find the outgoing calls list.
6.3 Answered calls
In this menu,you can find the answered calls list.
7 FM Radio ............
Your cellphone is equipped with a radio (3) with RDS functionality.
You can use the application as a traditional radio with saved
channels or with parallel visual information related to the radio
program on the display if you tune to stations that offer Visual
Radio service. You can listen to it while running other applications.
4 Contacts .............
4.1 Consulting your contacts
To access the directory from the idle screen, press the key
and select the icon from the menu.
4.2 Adding a contact
Select the directory in which you wish to create a file, press the
“Options” softkey, select “Add contact” then .
5 Messaging ...........
5.1 Create SMS
From the main menu select “Messaging” to create text
message. You can type a message, and you're also able to insert
a pre-defined message from “Templates”. While writing a
message, select “Options” to access all the messaging options.
You can save your messages that you send often to “Drafts” .
Specific letters (accent) will increase the size of the
SMS, this may cause multiple SMS to be sent to
your recipient.
2 Getting started .........
2.1 Set-up
Removing and installing the back cover
Removing and installing the battery
Inserting and removing the SIM card
Place the SIM card with the chip facing downwards and slide it
into its housing. Make sure that it is correctly inserted. To
remove the card, push it and slide it out.
9 Settings ...............
From the main menu, select the menu icon and select
the function of your choice in order to customize your cellphone:
Phone settings, Call settings, Call control, Network, Security,
Restore default set.
10 Games &
Tools..................
10.1 Games
Your Alcatel cellphone includes a game. Select “Game settings”, it
allows you to manage settings, in which you may set background
audio and vibrate alert.
10.2 Alarm
Your cellphone has a built-in alarm clock with snooze feature.
10.3 Organizer
Once you enter this menu, there is a monthly-view calendar for you
to keep track of important appointments, etc. Days with events
entered will be marked.
10.4 Calculator
Hold down the key to get the decimal point. Confirm with the
key or the left softkey.
10.5 Torch
To light in darkness,you may activate “Torch” by below operations:
In idle screen, press and hold key to activate the Torch light;
press key or press and hold key to deactivate it.
11 Profiles ..............
With this menu, you may personalize ringtones for different events
and environments.
12 Services ............
Contact your network operator to check service availability.
13 Latin input mode ...
To write messages, there are two writing methods:
- Normal: this mode allows you to type a text by choosing a
letter or a sequence of characters associated with a key. Press
the key several times until the desired letter is highlighted.
When you release the key the highlight character is inserted
into the text.
- Predictive with the Zi mode: this mode speeds up the writing
of your text.Write the word by pressing a key between
and . Press the key once and the word will be modified
each time you press a key. As you go on, the word will keep
changing. Example: For “Tomorrow”, press on the following
keys:
, , = Too -> -> ->Tomorrow
- key in edit mode
Press:
"" (space) (text edit mode)
0 (Add numbers)
(3) The quality of the radio depends on the coverage of the radio station in
that particular area.
Charging the battery
Connect the battery charger to your cellphone and outlet
respectively.
The charging may take about 20 minutes to start if the battery
is flat.
Be careful not to force the plug into the socket.
Make sure the battery is correctly inserted before connecting
the charger.
The outlet must be near to the cellphone and easily accessible
(avoid electric extension cables).
When using your cellphone for the first time, charge the
battery fully (approximately 3 hours). You are advised to fully
charge the battery ( ).
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.
The charge is complete when the animation stops.
2.2 Power on your cellphone
Hold down the key until the cellphone powers on.
2.3 Power off your cellphone
Hold down the key from the main screen.
TCL 2117
1 Left softkey
2 Call log (Idle screen)
Send call
3 Voicemail
4 Lock (press and hold)
5 Right softkey
6 Power on/Power off
End call
Deactivate the Torch
7 Vibrate alert
8 Navigation key :
Menu/Confirm an option
Profiles
Organizer
Create message
Alarm
9 Torch
1 5
2 6
3
4 7
8
9
ALCATEL is a trademark of
Alcatel-Lucent and used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2011
TCT Mobile Limited.
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
notice.
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When the cellphone is switched on, it should be kept at least 15 cm from any
medical device such as a pacemaker, a hearing aid or insulin pump. In particular
when using the cellphone you should hold it against the ear on the opposite
side to the device, if any.
Read and follow the directions from the manufacturer of your implantable
medical device. If you have any questions about using your mobile device with
your implantable medical device, consult your healthcare provider.
To avoid hearing impairment, answer the call before holding your cellphone to
your ear. Also move the handset away from your ear while using the “hands-
free” option because the amplied volume might cause hearing damage.
It is recommended to have proper supervision while small children use your
cellphone.
When replacing the cover please note that your cellphone may contain
substances that could create an allergic reaction.
Always handle your cellphone with care and keep it in a clean and dust-free
place.
Do not allow your cellphone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, inltration of liquids, dust,
sea air, etc.). The manufacturer’s recommended operating temperature range
is -10°C (14°F) to +55°C (131°F) (the max value depends on device, materials
and housing paint/texture).
Over 55°C (131°F) the legibility of the cellphone’s display may be impaired,
though this is temporary and not serious.
Do not open or attempt to repair your cellphone yourself.
Do not drop, throw or try to bend your cellphone.
Do not paint it.
Use only batteries, battery chargers, and accessories which are recommended
by TCT Mobile Limited and its afliates and are compatible with your cellphone
model.TCT Mobile Limited and its afliates disclaim any liability for damage
caused by the use of other chargers or batteries.
Your cellphone should not be disposed of in a municipal waste. Please check
local regulations for disposal of electronic products.
Remember to make back-up copies or keep a written record of all important
information stored in your cellphone.
Some people may suffer epileptic seizures or blackouts when exposed to
ashing lights, or when playing video games. These seizures or blackouts may
occur even if a person never had a previous seizure or blackout. If you have
experienced seizures or blackouts, or if you have a family history of such
occurrences, please consult your doctor before playing video games on your
cellphone or enabling a ashing-lights feature on your cellphone. Parents should
monitor their children’s use of video games or other features that incorporate
ashing lights on the cellphones. All persons should discontinue use and consult
a doctor if any of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, involuntary movements, or disorientation. To limit
the likelihood of such symptoms, please take the following safety precautions:
- Play at the farthest distance possible from the screen.
When you play games on your cellphone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your body.
Follow these instructions to avoid problems such as tendinitis, carpal tunnel
syndrome, or other musculoskeletal disorders:
- Take a minimum of a 15-minute break every hour of game playing.
- If your hands, wrists, or arms become tired or sore while playing, stop and rest
for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after playing, stop
the game and see a doctor.
Prolonged exposure to music at full volume using the music player may
damage your hearing. Set your cellphone’s volume to it’s lowest setting
prior to inserting headphones in your ears and adjust the volume to your
preference. Only use headphones that are recommended by TCT Mobile
Limited and it’s afliates.
r PRIVACY:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your cellphone
regarding taking photographs and recording sounds with your cellphone.
Pursuant to such laws and regulations, it may be strictly forbidden to take
photographs and/or to record the voices of other people or any of their
personal attributes, and reproduce or distribute them, as this may be
considered to be an invasion of privacy.
It is the user’s sole responsibility to ensure that prior authorization be
obtained, if necessary, in order to record private or condential conversations
or take a photograph of another person; the manufacturer, the seller or vendor
of your cellphone (including the operator) disclaim any liability which may
result from the improper use of the cellphone.
r BATTERY AND ACCESSORIES:
Before removing the battery from your cellphone, please make sure that the
cellphone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes and
burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in the garbage or store it at
temperatures above 60°C (140°F).
Batteries must be disposed of in accordance with locally applicable
There are no express warranties, whether written, oral or implied,
other than this printed limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall TCT Mobile or any
of its affiliates be liable for incidental or consequential damages of
any nature whatsoever, including but not limited to commercial
loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental
or consequential damages, or limitation of the duration of implied
warranties, so the preceding limitations or exclusions may not
apply to you.
How to obtain Support: Contact the customer care center by
calling (877-702-3444) or going to www.alcatelonetouch.com. We
have placed many self-help tools that may help you to isolate the
problem and eliminate the need to send your wireless device in for
service. In the case that your wireless device is no longer covered
by this limited warranty due to time or condition we have other
options that you may utilize our out of warranty repair options.
To obtain hardware repairs or replacement within the terms
of this warranty, contact TCT Mobile to get an RMA number,
include a copy of the original proof of warranty coverage (e.g.
original copy of the dated bill of sale, invoice), the consumer's
return address, your wireless carrier’s name, alternate daytime
cellphone number, and email address with a complete problem
description. Only ship the wireless device. Do not ship the SIM
card, memory cards, or any other accessories such as the power
adapter. You must properly package and ship the wireless device
to the repair center.
TCT Mobile is not responsible for wireless devices that do not
arrive at the service center. Upon receipt, the service center will
verify the warranty conditions, repair, and return your wireless
device to the address provided.
Troubleshooting. ..............
Before contacting the service center, you are advised to follow
the instructions below:
You are advised to fully charge ( ) the battery for optimal
operation.
Avoid storing large amounts of data in your cellphone as this
may affect its performance.
Use User Data Format to perform cellphone formatting, (to
perform User Data format, hold down # while simultaneously
pressing the power on/off key under the power off mode).
ALL User cellphone data: contacts, photos, messages and files
will be lost permanently.
and carry out the following checks:
My cellphone cannot switch on
Check the battery contacts, remove and reinstall your battery,
then turn your cellphone on
Check the battery power level, charge for at least 20 minutes
If it still does not work, please use User Data Format to reset
the cellphone (1)
My cellphone is frozen or has not responded for several
minutes
Restart your cellphone by pressing and holding the key
Remove the battery and re-insert it, then restart the cellphone
If it still does not work, please use User Data Format to reset
the cellphone (1)
environmental regulations. Only use the battery for the purpose for which
it was designed. Never use damaged batteries or those not recommended by
TCT Mobile Limited and/or its afliates.
This symbol on your cellphone, the battery and the
accessories means that these products must be taken to
collection points at the end of their life:
- Municipal waste disposal centers with specic bins for these
items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in the
environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge. All products with this sign
must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not be thrown into ordinary bins if
your jurisdiction or your region has suitable recycling and collection facilities;
instead they are to be taken to collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling Program at
www.recyclewirelessphones.com
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE
INSTRUCTIONS
r CHARGERS
Home A.C./ Travel chargers will operate within the temperature range of: 0°C
(32°F) to 40°C (104°F).
The chargers designed for your cellphone meet with the standard for safety
of information technology equipment and ofce equipment use. Due to
different applicable electrical specications, a charger you purchased in one
jurisdiction may not work in another jurisdiction. They should be used for
this purpose only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100~240 V, 50~60 Hz, 150 mA
Output: 5 V, 350/400/550 mA
Battery: Lithium 500/650/750 mAh
r RADIO WAVES:
THIS CELLPHONE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES.
Your cellphone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure to radio-
frequency (RF) energy. These limits are part of comprehensive guidelines
and establish permitted levels of RF energy for the general population. The
guidelines are based on standards that were developed by independent
scientic organizations through periodic and thorough evaluation of scientic
My cellphone turns off by itself
Check that your keypad is locked when you are not using
your cellphone, and make sure power off key is not mis-
contacted due to unlocking keypad.
Check the battery charge level
If it still does not work, please use User Data Format to reset
the cellphone (1)
My cellphone cannot charge properly
Make sure you are using an Alcatel battery and the charger
from the box
Make sure your battery is inserted properly and clean the
battery contact if it’s dirty. It must be inserted before plugging
in the charger
Make sure that your battery is not completely discharged; if
the battery power is empty for a long time, it may take around
20 minutes to display the battery charger indicator on the
screen
Make sure charging is carried out under normal conditions
(0°C to +40°C)
When abroad, check that the voltage input is compatible
My cellphone cannot connect to a network or “No
service” is displayed
Try connecting in another location
Verify the network coverage with your operator
Check with your operator that your SIM card is valid
Try selecting the available network(s) manually
Try connecting at a later time if the network is overloaded
Invalid SIM card
Make sure the SIM card has been correctly inserted
Make sure the chip on your SIM card is not damaged or
scratched
Make sure the service of your SIM card is available
Unable to make outgoing calls
Make sure you have dialed a valid number and press the
key
For international calls, check the country and area codes
Make sure your cellphone is connected to a network, and the
network is not overloaded or unavailable
Check your subscription status with your operator (credit,
SIM card valid, etc.)
Make sure you have not barred outgoing calls
Unable to receive incoming calls
Make sure your cellphone is switched on and connected to a
network (check for overloaded or unavailable network)
Check your subscription status with your operator (credit,
SIM card valid, etc.)
Make sure you have not forwarded incoming calls
Make sure that you have not barred certain calls
The caller’s name/number does not appear when a call
is received
Check that you have subscribed to this service with your
operator
Your caller has concealed his/her name or number
I cannot find my contacts
Make sure your SIM card is not broken
Make sure your SIM card is inserted properly
Import all contacts stored in SIM card to cellphone
studies. These guidelines include a substantial safety margin designed to ensure
the safety of all persons, regardless of age and health.
The exposure standard for cellphones employs a unit of measurement known
as the Specic Absorption Rate, or SAR. The SAR limit set by public authorities
such as the Federal Communications Commission of the US Government
(FCC), or by Industry Canada, is 1.6 W/kg averaged over 1 gram of body
tissue. Tests for SAR are conducted using standard operating positions with
the cellphone transmitting at its highest certied power level in all tested
frequency bands.
Although the SAR is determined at the highest certied power level, the actual
SAR level of the cellphone while operating can be well below the maximum
value. This is because the cellphone is designed to operate at multiple power
levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power
output of the cellphone. Before a cellphone model is available for sale to the
public, compliance with national regulations and standards must be shown.
The highest SAR value for this model cellphone when tested is 1.1 W/Kg for use
at the ear and 0.719 W/Kg for use close to the body.
While there may be differences between the SAR levels of various cellphones
and at various positions, they all meet the government requirement for RF
exposure. For body-worn operation, the cellphone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory with the
handset at least 1.5 cm from the body. Use of other accessories may not ensure
compliance with FCC RF exposure guidelines.
Additional information on SAR can be found on the Cellular Telecommunications
& Internet Association (CTIA) Web site: http://www.phonefacts.net
The World Health Organization (WHO) considers that present scientic
information does not indicate the need for any special precautions for use of
cellphones. If individuals are concerned, they might choose to limit their own or
their children’s RF exposure by limiting the length of calls, or using “hands-free”
devices to keep cellphones away from the head and body. (fact sheet n°193).
Additional WHO information about electromagnetic elds and public health
are available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Alcatel Mobile Phones
Limited Warranty ..........
TCT Mobile North America LTD warrants to the original retail
purchaser of this wireless device, that should this product or
part thereof during normal consumer usage and condition, be
proven to be defective in material or workmanship that results
in product failure within the first twelve (12) months from the
date of purchase as shown on your original sales receipt. Such
defect(s) will be repaired or replaced (with new or rebuilt parts)
at the company’s option without charge for parts or labor directly
related to the defect(s).
Batteries, power adapters, and other accessories sold as in box
items are also warranted against defects and workmanship that
results in product failure within the first six (6) months period
from the date of purchase as shown on your original sales receipt.
Such defect(s) will be repaired or replaced (with new or rebuilt
parts) and the company’s option without charge for parts or labor
directly related to the defect(s).
The limited warranty for your wireless device will be voided if any
of the following conditions occur:
Non-compliance with the instructions for use or installation, or
with technical and safety standards applicable in the geographical
area where your cellphone is used;
Connection to any equipment not supplied or not recommended
by TCT Mobile;
Modification or repair performed by individuals not authorized
by TCT Mobile or its affiliates;
Acts of god such as Inclement weather, lightning, power surges,
fire, humidity, infiltration of liquids or foods, chemical products,
download of files, crash, high voltage, corrosion, oxidation;
Removal or altering of the wireless devices event labels or serial
numbers (IMEI);
Damage from exposure to water or other liquids, moisture,
humidity, excessive temperatures or extreme environmental
conditions, sand, excess dust and any condition outside the
operating guidelines;
Defects in appearance, cosmetic, decorative or structural items
such as framing and non-operative parts.
Safety and use ......................
We recommend that you read this chapter carefully before using your
cellphone. The manufacturer disclaims any liability for damage, which may
result as a consequence of improper use or use contrary to the instructions
contained herein.
r TRAFFIC SAFETY:
Given that studies show that using a cellphone while driving a vehicle
constitutes a real risk, even when the hands-free kit is used (car kit, headset...),
drivers are requested to refrain from using their cellphone when the vehicle is
not parked. Check the laws and regulations on the use of wireless cellphones
and their accessories in the areas where you drive. Always obey them. The use
of these devices may be prohibited or restricted in certain areas.
When driving, do not use your cellphone and headphone to listen to music
or to the radio. Using a headphone can be dangerous and forbidden in
some areas.
When switched on, your cellphone emits electromagnetic waves that can
interfere with the vehicle’s electronic systems such as ABS anti-lock brakes
or airbags. To ensure that there is no problem:
- do not place your cellphone on top of the dashboard or within an airbag
deployment area,
- check with your car dealer or the car manufacturer to make sure that the car’s
electronic devices are shielded from cellphone RF energy.
r CONDITIONS OF USE:
You are advised to switch off the cellphone from time to time to optimize
its performance.
Remember to abide by local authority rules of cellphone use on aircrafts.
Operational Warnings: Obey all posted signs when using mobile devices in
public areas.
Follow Instructions to Avoid Interference Problems: Turn off your mobile device
in any location where posted notices instruct you to do so. In an aircraft, turn
off your mobile device whenever instructed to do so by airline staff. If your
mobile device offers an airplane mode or similar feature, consult airline staff
about using it in ight.
Switch the cellphone off when you are in health care facilities, except in designated
areas. As with many other types of equipment now in regular use, cellphones
can interfere with other electrical or electronic devices, or equipment using
radio frequency.
Switch the cellphone off when you are near gas or ammable liquids. Strictly
obey all signs and instructions posted in a fuel depot, gas station, or chemical
plant, or in any potentially explosive atmosphere.
- Consult the dealer or an experienced radio/ TV technician for help.
Changes or modications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
For the receiver devices associated with the operation of a licensed radio
service (e.g. FM broadcast), they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the condition that this device does not cause harmful interference.
For other devices, they bear the following statement:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received, including interference
that may cause undesired operation.
Your cellphone is equipped with a built-in antenna. For optimal operation, you
should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in positions
other than against your ear. In such circumstances the device will be compliant
with the guidelines when used with headset or usb data cable. If you are using
another accessory ensure that whatever product is used is free of any metal
and that it positions the cellphone at least 1.5 cm away from the body.
LICENCES
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
The sound quality of the calls is poor
You can adjust the volume during a call by pressing the key
Check the network strength
Make sure that the receiver, connector or speaker on your
cellphone is clean
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription
includes this service
Make sure this feature does not require an Alcatel accessory
When I select a number from my contacts, the number
cannot be dialed
Make sure that you have correctly recorded the number in
your file
Make sure that you have inputted the country prefix when
calling a foreign country
I am unable to add a contact in my contacts
Make sure that your SIM card contacts are not full; delete
some files or save the files in the phone contacts (i.e. your
professional or personal directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly
entered in "Messaging\Voicemail"
Try later if the network is busy
The flickering icon is displayed on my standby
screen
You have saved too many short messages on your SIM card;
delete some of them or archive them in the phone memory
General information .......
r Website: www.alcatelonetouch.com
r Facebook: http://www.facebook.com/alcatelonetouchtribe
r Twitter: http://www.twitter.com/Alcateltribeus
r Hot Line Number: In the United States, call 877-702-3444 for
technical support.
On our Internet site, you will find our FAQ (Frequently Asked Questions)
section. You can also contact us by e-mail to ask any questions you
may have.
An electronic version of this user guide is available in English and other
languages according to availability on our server: www.alcatelonetouch.
com
Your cellphone is a transceiver that operates on GSM networks with
850 and 1900 MHz bands.
Protection against theft (1)
Your cellphone is identified by an IMEI (cellphone serial number)
shown on the packaging label and in the product’s memory. We
recommend that you note the number the first time you use your
cellphone by entering *#06# and keep it in a safe place. It may be
requested by the police or your operator if your cellphone is stolen.
Disclaimer
There may be certain differences between the user manual description
and the cellphone’s operation, depending on the software release of
your cellphone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility shall
be borne by the operator exclusively.
SIM card PIN locked
Contact your network operator to obtain the PUK code
(Personal Unblocking Key)
How to make your battery last longer
Make sure you follow the complete charge time (minimum 3
hours)
After a partial charge, the battery level indicator may not be
exact. Wait for at least 20 minutes after removing the
charger to obtain an exact indication
Switch on the backlight upon request
(1) User Data Format ALL user cellphone data: Contacts, messages
and files will be lost permanently. Please store cellphone data in SIM card
before you want to format
(1) Contact your network operator for service availability.
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