TCT Mobile 314 HSPA USB MODEM User Manual

TCT Mobile Limited HSPA USB MODEM

Contents

User Manual

21.SafetyandUseWerecommendthatyoureadthischaptercarefullybeforeusingyourmodem.Themanufacturerdisclaimsanyliabilityfordamage,whichmayresultasaconsequenceofimproperuseofthemodemorofusecontrarytotheinstructionscontainedherein.TrafficSafetyWhendriving,donotusethemodem: Whenswitchedon,themodememitselectromagneticwavesthatcaninterferewiththevehicle’selectronicsystemssuchasABSanti‐lockbrakesorairbags.Toensurethatthereisnoproblem,pleasedonotplacethemodemontopofthedashboardorwithinanairbagdeploymentarea. CheckwithyourcardealerorthecarmanufacturertomakesurethatthedashboardisadequatelyshieldedfrommodemRFenergy.ConditionsofUse1. Switchthemodemoffbeforeboardinganaircraft.2. Switchthemodemoffwhenyouareinhealthcarefacilities,exceptindesignatedareas.Aswithmanyothertypesofequipmentnowinregularuse,mobileTe l e ‐modemscaninterferewithotherelectricalorelectronicdevices,orequipment‐usingradiofrequencies.3. Switchthemodemoffwhenyouareneargasorflammableliquids.Strictlyobeyallsignsandinstructionspostedinafueldepot,petrolstation,chemicalplant,orinanypotentiallyexplosiveatmosphere.4. Whenthemodemisswitchedon,itshouldbekeptatleast15cmfromanymedicaldevicesuchasapacemaker,ahearingaidorinsulinpump,etc.5. Donotletchildrenusethemodemwithoutsupervision.Themodemmaycontainsmallpartsthatcouldbecomedetachedandcreateachokinghazard.6. Whenreplacingthecover,pleasenotethatthemodemmaycontainsubstancesthatcouldcreateanallergicreaction.7. Alwayshandlethemodemwithcareandkeepitinacleananddust‐freeplace.8. DonotallowtheUSB‐Modemtobeexposedtoadverseweatherorenvironmentalconditions(moisture,humidity,rain,infiltrationofliquids,dust,seaair,etc).Themanufacturer’srecommendedoperatingtemperaturerangeis‐10°Cto+50°C.9. Donotopen,dismantleorattempttorepairthemodemyourself.10. Donotdrop,throworbendthemodem.
311. Donotpaintthemodem.CollectionPoint:Thissymbolonthemodemmeansthatitmustbetakentocollectionpointsattheendoftheirlife: MunicipalwastedisposalcenterswithspecificbinsfortheseitemsofequipmentCollectionbinsatpointsofsale. Theywillthenberecycled,preventingsubstancesbeingdisposedofintheenvironment,sothattheircomponentscanbereused.InEuropeanUnioncountries:Thesecollectionpointsareaccessiblefreeofcharge.Allproductswiththissymbolmustbebroughttothesecollectionpoints.InnonEuropeanUnionjurisdictions:Itemsofequipmentwiththissymbolarenottobethrownintoordinarybinsifyourjurisdictionoryourregionhassuitablerecyclingandcollectionfacilities;insteadtheyaretobetakentocollectionpointsforthemtoberecycled.IntheUnitedStates,pleasevisitwww.recyclewirelessphones.orgformoreinformationonrecyclingwirelessproducts.ProtectionagainsttheftThemodemisidentifiedbyanIMEI(modemserialnumber)shownonthepackaginglabelandinthemodem’sdashboard. Werecommendthatyounotethenumberthefirsttimeyouusethemodembyopeningthedashboard“Settings”>“Diagnostics”togetit.DisclaimerTheremaybecertaindifferencesbetweentheusermanualdescriptionandthemodem’soperation,dependingonthesoftwarereleaseofthemodemorspecificoperatorservices.2.InstallationGuide2.1InstallationGuideforWindowsInstallationproceduresmayvarybasedontheoperatingsysteminstalledonyourPC.ThefollowinginstructionsarebasedontheWindowsXPOS:
4TurnonyourPCandplugthemodemintotheUSBinterfaceslottobeginsoftwareinstallation.Windowsshouldautomaticallydetectthenewdeviceandwillpromptyoutobegininstallation.Afterfollowingthepromptsofinstallationsetup,uponcompletion,ashortcutwillbeplacedonyourdesktopforquickfutureaccess.Note:1. Ifinstallation“auto‐run”doesnotbegin,youwillneedtolocatethe“autoRun.exe)”fileinthedriverpath,andDouble‐ClickonAutoRun.exetoruntheinstallationmanually.2. AMicro‐SDcardisanoptionalaccessory.3. PleasedonotremovetheUSIM/SIMcardortheMicro‐SDcardwhenthemodemisinuse.UponsuccessfulinstallationoftheUSBmodemprogram,theprogramwilllaunchautomatically.Youmayalsodouble‐clicktheshortcuticononthedesktoptolaunchtheprogram.2.2InstallationGuideforMacThismanualdescribestheoperationsoftheconnectapplication.ThisapplicationrequiresMACOSX10.4.9or10.81. ToinstallthemodemconnectapplicationonMACOSX.Pleasedouble‐clickthefileHSPAUSBMODEM.pkg2. ClickContinue3. SelectthePartitiontoinstalltheapplicationandclick“ContinueInstallation”4. Whentheinstallationisfinished,youneedtorestartyourcomputertousethemodem.5. ClickingApplication>HSPAUSBMODEMtostarttheconnectapplication.YoumayreservethisapplicationintheDocktoaccessitfaster.3.MainInterfaceOverviewShortCutIconsFollowingtablearelistedShortCutIconsinPCSuiteInterface.InterfaceIcons ProvidedServices
5ConnectionDisplayConnectInterface.CommunicationDisplayPhonebookandTextMessageInterfaceStatisticsQuerythestatisticsofthetransferreddata.SettingsDisplaytheSettingsMenu.BrowserOpentheBrowserHelpOpenUserManualStatusinformationFollowingtablearelistedtheIconsofstatusbarinformationConnectionStatisticsIcon DescriptionNetworkSignal IndicatesthesignalstrengthofthenetworkNetworkStatus Indicatesthenetworkstatus.Thiswilldisplaytheoperatornamewhichthemodemcanfindthenetwork.Orshowthemodemhaven’tready.<No(U)SIM>or<NODevice>NetworkTypeDisplayinthestatusbar,toshowyouwhichnetworkyouareusing(GPRS/EDGE/UMTSorHSPA)Roaming RoamingIcon“”,whenthenetworkisunderroamingNewMessage DisplaytheSMSstatusincludingnewSMS/SIMcardmemoryisfull/DataCardmemoryisfullNetworkConnectingConnectingIcon“”displayinthestatusbar,whenthenetworkisconnectedintointernetnetworkLEDIndicationFollowingtablearelistedtheLEDIndicatesforeachstatus.LEDIndicator DesctiptionFlashingGreen&RedmulticolourcircularlyNetworkSearchingQuicklyFlashingGreen&RedmulticolourcircularlyOutoforderGreenLightSlowFlashing Registeringinto3GnetworkConstantGreenLight Registeredto3GnetworkRedLightSlowFlashing Registeringinto2GnetworkConstantRedLightRegisteredto2Gnetwork4.ConnecttoInternet1.Connectingwiththedefaultlogonprofile
6IfyouwanttoconnecttotheInternetwithoutsettinganyuser‐definedorpredefinedprofiles,pressiconof“connect”.ThedefaultconnectionprofilewillbeusedinaccordancewithyourUSIM/SIMcard.Connecting Clickon<Connect>fromthehomepage; Waitseveralsecondsuntiltheconnectionisestablished; Onceyouareconnected,Iconof<Connect>willchangeinto<Disconnect>.DisconnectingClickonIconof<Disconnect>fromthehomepagetodisconnectfromtheInternet.2.Connectingwithauser‐definedlogonprofileClickonsettingsiconandselectthe<ConnectionProfile…>menutoopentheprofilesettingwindow.Addinganewconnectionprofile Clickon<Settings>andselecttheconnectProfiletoaddanewconnection If<ADD>isselected,thenewconnectionprofilewindowswillpopup. Pleaseentertheinfoofrequested; Account(ConnectionNaming),Number,APN,UserName,passwordandfinalchoicewhichAuthTypeyouareusingbymanually; Click<OK> Pleaseselectyoupreferrednetworkandclickon<SetDefault>todefaultyourconnectionsetting.Note：UsersmayobtainNumber,APNCode,UserName,PasswordandAuthtypeinformationfromnetworksprovider.5.StatisticsClickonStatisticsiconfromthemaininterfaceofPCSuitetoaccessthestatisticsofthetransferreddata.1. CurrentSession ClickPage<CurrentSession>inStatisticsinterface; Diagramofthetransferreddataforcurrentsessionwilldisplay.
72. StatisticsforPeriod ClickPage<StatisticsforPeriod>inStatisticsinterface; Selectthestartandenddateoftheperiod; Clickon<Display>,thestatisticsdataoftheperiodyouchoosewillpresent.6.Communication6.1SMSServices(TextMessage)ClickCommunicationiconfromthemaininterfaceofthePCsuitetoaccesstheSMSservice.1.DisplayingthereceivedSMSWhenanewmessageisreceived,amessageboxappearsinthestatusbar. Clickthecontentofthechosenmessage.Youmayalsodisplaythecontentonthemessagewindow.Note:ReceivedSMSwillbesavedthemodem.IfthemodemMemoryisfull,themessagewillsavedonUSIM/SIM2.NewSMS Clickon  inthetoolbar.AnSMScreationwindowwillpopup; Enterthetext.3.Send(1)Youmayenterarecipient’snumberin3ways: Enterthenumberdirectly.Iftherearetwoormorerecipients,use“;”toseparateeach; Enterthenameofarecipientsavedinthephonebook; ClickIconofSMSinthepopupthewindowtoaccesstherecipient’sselectionwindow.Selectoneparty,ormore(usingthectrl/shiftkey),andtheclickon<OK>toaddthechosenparty(ies)totherecipientlist.(2)Clickon<Send>tosendthemessage.Ifthemessageisnotsent,itwillbesavedintheOutbox.4.Reply Selectamessageintheinboxandthenclickon  inthetoolbar;
8 Therecipient’s/numberwillappear.Itcannowbemodified; Enterthereplyininputfield,andthenclickon<Send>.5.Forward Selectamessageandthenclickon  inthetoolbar; Thecontentoftheselectedmessagewillappearintheinputfield.Itcannowbemodified; Entertherecipient’snumberandthenclickon<Send>.6.Edit Accessthedraftlisttoselectamessage,andopenitbydouble‐clickingonit; Clickon<Save>or<Send>whenyouhavefinishedediting.7.Delete Selectamessage,orseveralmessages(usingthectrl/shiftkey); Clickon  inthetoolbar.Adialogboxwillask“Areyousuretodeletethemessage(s)?” Clickon<OK>andtheSMSwillbedeleted.Oncedeleted,SMSmessagescannotberestored.8.Resend AccesstheOutboxtoselectamessageorseveralmessages(usingthectrl/shiftkey); Clickon  inthetoolbar; Theapplicationwillresendtheunsent/sentmessage(s).6.2ContactsClickcontactsfromtheCommunicationinterfaceofPCsuitetoaccessthecontactsmanagement.Thecontactslistcolumncontains:(U)SIM/Modem/Computer.Youcanusecontactsstoredeitheronthe(U)SIM,modemoroncomputerinthecorrespondingwindow.1.New
9 Select  fromthetoolbartoaccessthecontactseditor; Entertherelevantinformation,andpress<OK>;thenewcontactwillappearinthecurrentcontactlist.2.Edit Selectacontactandaccessthecontacteditorbyselecting  fromthetoolbarorbydouble‐clickingonthecontact; Modifytherelevantcontactinformation,andselect<OK>tosavethechanges.3.Delete Selectonecontact,ormore(usingthectrl/shiftkey); Clickon  fromthetoolbar.Adialogboxwillask“Areyousuretodeletethecontacts?” Clickon<OK>andthecontact(s)willbedeleted;deletedcontactswillnotberestored.4.SendSMS Selectonecontactormore(usingctrl/shiftkey); Clickon  inthetoolbar; Whenthemessageiscompleted,youmaysenditbyclickingon<Send>.5.Search Select  fromthetoolbartoaccessthecontactssearch; Enterthecontactinformation.Note: Youcanenterpartofthecontactinformationtosearch.Eachfieldofthecontactcanbesearchedin. Whenyousearchthecontact,contactlistisupdatedautomaticallyaccordingtoyourenteredinformation.Thematchingcontactsinthesearchedgrouparedisplayed.Noneisdisplayedwhennomatchingcontactcanbesearchedinthegroup.
106.Copyto(U)SIMcard/Modem/Computer Selectonecontact,ormore(usingctrl/shiftkey)storedinthesamememory; Right‐Clickyourmousepointer,ifselected<Copyto>inthemanualandselectatargetmemorydifferentfromthememorybeingused; Contact(s)willbecopiedtothetargetmemory.7.SettingsClickonsettingsiconfromthemaininterfaceofPCSuite.Amenuwithvarioussettingswillappear.1. Networksettingsa.Networkselect Select<Networksettings>intheSettingsmenu.Thedefaultsettingis<Auto>; Clickon<Manual…>toactivatethenetworklistwindow; Alistofnetworksappearswhenthesearchiscomplete; Click<Search>anavailablenetworkfromthelistofavailableoperatorsandclickon<Select>.Itwillregistertheselectednetwork.b.Networkmode Select<Networksettings>inSettingsmenu.Thedefaultsettingis<Auto>; Clickonthemodewhichyouprefer,itwillsearchandregisterthenetworkmodewhichwaschosenatnexttimeofdeviceconnection.2. ConnectionprofilesettingsSelect<Connectionprofile…>intheSettingsmenutoaccesstheconnectionprofilesettingwindow.<ADD>AddinganewconnectionprofileClickon<Settings>andselecttheconnectProfiletoaddanewconnection If<ADD>isselected,thenewconnectionprofilewindowswillpopup; Pleaseentertheinfoofrequested; Account(ConnectionNaming),Number,APN,UserName,passwordandfinalchoicewhichAuthTypeyouareusingbymanually; Click<OK>;
11 Pleaseselectyoupreferrednetworkandclickon<Activate>todefaultyourconnectionsetting.<Edit> Selectanitemintheconnectionprofilelist; Clickon<Edit>toaccesstheprofileeditwindow; Modifytheparametersandclickon<OK>tosavethemodification.<Delete> Selectanitemintheconnectionprofilelist; Clickon<Delete>onthekeyboard.Youwillbeasked“Areyousuretodelete?”; Choose<OK>todeletetheprofilefromthelist.<Setdefault> Selectanitemintheconnectionprofilelist; Clickon<Setdefault>tosetupadefaultconnectionprofile.3. SMSsettingsChoose<SMSsettings>intheSettingsmenutoaccesstheSMSsettingswindow. ServiceCenter:ThedefaultnumberisfoundintheSIMcard.Youmaychangeit. Validityperiod:Youcanchoosebetween:6hours/1day/1week. MessageAlert:YoucanchooseTurnon/Turnofftovalidatethemessagealertsound. Deliveryreport:YoucanchooseTurnon/Turnofftovalidatethedeliveryreport.4. SystemsettingsClick  tovalidatethesoundpromptwhentheInternetwillbeconnected/disconnected.5. Securitysettingsa.RequestPIN Clickonthe<Securitysettings>menuandselect<Enable/DisablePIN>.ActivatethePINinputdialogbox; Select<EnablePIN>andenterthecorrectPINcode;Clickon<OK>.b.ChangePIN Clickon<ChangePIN>,andactivatethePINmodifydialogbox;
12 InputtheoldPINandthenewPIN,thenconfirm; Clickon<OK>toconfirmthenewPINcode.Note:YoucanonlyaccessthemodifymenuifthePINisenabled.6. DiagnosticsThismenuisusedtodisplaythediagnosticinformation,including: ModelInformation:ModemName/Firmwareversion/IMEI/IMSI OperatorInformation:PINcodestatus/Networkcode/Networkselectionmode/Networkmode/Signalstrength. NetworkStatus:CSnetworkregistration/PSnetworkregistration/PSnetworkattachmentNotes:IfthePINcodeisenabled,pleaseenterthecorrectPINcodeintheentryfield,andclickon<OK>.Youmaytryonly3timestoenterthecorrectPINcode;afterthreeincorrectattempts,theUSIMorSIMcardwillbeblocked.APUKdialogboxwillthenbedisplayedaskingyoutoentertherightPUKcode,PINCodeandConfirmedPIN.Clickon<OK>ifyoufailtoinputthecorrectPUKcodeafter10attempts,youwillneedtocontactyourserviceprovider.IfthePUKandPINcodeiscorrect,theapplicationwillbelaunchedandallfeaturesareenabled7. LanguageOptionThismenuisusedtochangelanguageofPCSuite.8.BrowserClickonBrowsericonfromthemaininterfaceofPCSuite.Adefaulthomepagewillbeopen.9.Warranty Themodemiswarrantedagainstanydeviationfromtechnicalspecificationsforaperiodoftwelve(12)monthsfromthedatespecifiedonyouroriginalinvoice1. Underthetermsofthiswarranty,youmustimmediatelyinformyourvendorincaseofaconformitydefectonthemodem,andpresentaproofofpurchase. Thevendororrepaircentrewilldecidewhethertoreplaceorrepair,asappropriatethemodem. RepairedorreplacedmodemsarewarrantedONE(1)monthunlessthereare1 The mandatory warranty period may vary if overriding statutory provisions are applicable in your jurisdiction.
13statutoryprovisionstothecontrary. Thiswarrantyshallnotapplytodamageordefectstothemodemdueto:1) Notfollowingoftheinstructionsforuseorinstallation,2) Notbeingcompliantwithtechnicalandsafetystandardsapplicableinthegeographicalareawherethemodemisused,3) Impropermaintenanceofsourcesofenergy,andoftheoverallelectricinstallation,4) Accidentsorconsequencesoftheftofthevehicleinwhichthemodemistransported,actsofvandalism,lightning,fire,humidity,infiltrationofliquids,inclementweather,5) Connectingtoorintegratingintothemodemanyequipmentnotsuppliedornotrecommendedbythemanufacturer,6) Anyservicing,modificationorrepairperformedbyindividualsnotauthorisedthemanufacture,thevendorortheapprovedmaintenancecentre,7) Useofthemodemforapurposeotherthanthatforwhichitwasdesigned,8) Normalwear,9)Malfunctionscausedbyexternalcauses(e.g.,radiointerferencefromotherequipment,powervoltagefluctuations),10)Faultyconnectionsresultingfromunsatisfactoryradiotransmissionorcausedbytheabsenceofradiorelaycoverage. Warrantyisalsoexcludedforthemodemsonwhichmarkingsorserialnumbershavebeenremovedoraltered. Themodemisalsowarrantedagainsthiddendefects(defectsinherentinthedesign,manufacture,etc.). Thereareotherexpresswarrantiesthanthisprintedlimitedwarranty,expressorimplied,ofanynaturewhatsoever. Innoeventshallthemanufacturerbeliableforincidentalorconsequentialdamagesofanynaturewhatsoever,includingbutnotlimitedtotradingloss,commercialloss,tothefullextentthosedamagescanbedisclaimedbylaw.Somecountries/statesdonotallowtheexclusionorlimitationofincidentalorconsequentialdamages,orlimitationofthedurationofimpliedwarranties,sotheprecedinglimitationsorexclusionsmaynotapplytoyou.10.FAQs1.Q:Whichoperationsystemsdoesthesoftwaresupport?
14A:ItsupportsWindows2000,WindowsXP,WindowsVista,Windows7andMacOS.2.Q:IcannotinstallthedriverA:OnsomePCs,installationofthemodemmaytakealongtimebecauseofthePCconfiguration.Sopleasewaitanddonotcanceltheprocessoryouwillhavetouninstallandre‐installagain.3.Q:WhatshouldIdoifthemaininterfacecontinuestodisplay“Searchingdevice”<”Initializing”>?A:Pleaseremovethemodemandreinsertit.4.Q:WhatshouldIdoiftheSIM/USUMcardisunpluggedduringtheapplication?A:Pleasedisconnectthemodemfirst,andthenrestarttheapplication.5.Q:TheSIM/USIMcarddoesnotregisteranynetworksA:Thereasonsareshownbelow:1.Unstablelocalsignal;2.Thesoftwareisanoldversion;3.Hardwareproblem.Youmay:1.Trytologonfromanotherlocation;2.Updatethesoftware;3.Checkthehardwareoruseanotherdatacardandretry.6.Q:Whydoestheprompt“Noavailableconnectionprofile.Pleasesetanavailabledefaultoneinconnectionprofile”appear?A:Pleaseaddaconnectionprofilemanually.7.Q:ItfailedtoconnecttotheinternetA:Pleasemakesuretheconnectionprofileandsettingsarecorrect.8.Q:TheconnectionspeedanddatatransferratesaretooslowA:Pleasecheckthelocalnetworksignalstrength.9.Q:SendinganSMSfailedA:PleasemakesuretheSMScenternumberiscorrect.
1510.Q:IcannotreceiveanSMSA:PleasecheckwhetheryourSIM/USIMcard’smemoryisfull.11.Q:WhycanIonlysavepartofthenamewhenaddinganewcontact?A:TheSIM/USIMcardcanonlyhold12SBCcharacters,and6DBCcharacters.12.Q:Doesitsupportroaming?A:Thisdependsonthelocaloperator.Pleasecheckwithyourlocaloperatororserviceprovider.FCCStatementThisdevicecomplieswithpart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesiredoperation.NOTE:ThemanufacturerisnotresponsibleforanyradioorTVinterferencecausedbyunauthorizedmodificationstothisequipment.Suchmodificationscouldvoidtheuser’sauthoritytooperatetheequipment.NOTE:ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuanttopart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipmentgeneratesusesandcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycauseharmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:‐Reorientorrelocatethereceivingantenna.‐Increasetheseparationbetweentheequipmentandreceiver.‐Connecttheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
16‐Consultthedealeroranexperiencedradio/TVtechnicianforhelpTheSARlimitofUSA(FCC)is1.6W/kgaveragedoveronegramoftissue.DevicetypesOneTouchX221F(FCCID:RAD314)hasalsobeentestedagainstthisSARlimit.ThehighestSARvaluereportedunderthisstandardduringproductcertificationforusewhenproperlywornonthebodyis0.684W/kg.Thisdevicewastestedfortypicalbody‐wornoperationswiththebackofthehandsetkept5mmfromthebody.TomaintaincompliancewithFCCRFexposurerequirements,useaccessoriesthatmaintaina1.5cmseparationdistancebetweentheuser'sbodyandthebackofthehandset.Theuseofbeltclips,holstersandsimilaraccessoriesshouldnotcontainmetalliccomponentsinitsassembly.TheuseofaccessoriesthatdonotsatisfytheserequirementsmaynotcomplywithFCCRFexposurerequirements,andshouldbeavoided.

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